Should the manufacturer replace my defective laptop?
832201
This is tricky.. The warranty does not usually cover single dead pixel defect.. \n\nSome manufacturers replace it if you have more than 5 dead pixels some if you have more than 8 etc..  You will have to have a close lookup on the warranty on the particular manufacturer...\n\nPersonally I only know one monitor manufacturer that offers single pixel warranty, so I am not very optimistic.. \n\nMaybe they get sorry for you that you have not even used it and override the company policy.. who knows.. I hope you luck!
596075
the repair will be as much as the new drive. Unless it is under warrenty, it won't be worth it, and even so, the transport cost is probably almost as much as the new drive
343179
My sister has a Toshiba laptop and my daughter has a Compaq laptop. \n\nMy sisters Toshiba has had three screens go bad in the 11 months she's owned it. It takes 45 -60 days to get it back. She must ship it to them for repairs and pay for shipping both ways. Its still under Warranty. Getting through to their tech support is difficult at best. She has used her new laptop about 2 months out of 11.\n\nMy daughter has a Compaq laptop. She goes to college and does alot of her work on it. A couple of days after her purchase, she noticed it was getting very hot. This is after several hours of use. She called Compaq tech support and they explained the situation. Then they had a cooling pad sent to her free of charge. No more overheating problems. Then my grandson slammed the lid down hard and damaged the screen. Again she called tech support and the next day a repair shop called and arranged to pick it up and take it in for repair. Tech support made sure a screen was shipped to the shop overnight. Within 36 hrs of calling tech support it was repaired and sitting on her desk. No charge.\n\nI have a Compaq desktop and have called HP tech support at least a dozen times. Never for an equipment problem, just operator problems. I've never waited more than 2 mins to get through and received excellent support. They spent as much time as it takes to resolve any issues. Five hours with me once.\n\nTo me it is also the support of the product that counts.
500838
If you're looking for a nonworking one for parts, or just for a used one, you can try eBay - they currently have 500+ auctions that are selling whole laptops and various parts (front bezels, batteries, HD caddies, etc.).
854143
you don't say what is wrong with the computer, but just not wanting it anymore is no reason for the catalogue company to take it back from you.\n\nAs the machine is very nearly 12 months old it could well come down to how much the machine has been used and abused as to whether you may or may not be entitled to even a repair.
1023990
Not a trustful laptop.
1004490
It would have helped if you had put down the make of the computer. They open up in various ways. If it is new, why not go to the shop where you bought the parts and ask them, or at least give them a call.
113296
swears she never had problems with it? theres your answer. you got scammed buddy. i suggest you throw it out tha window. theres no hope. you could buy a brand new one for cheaper than what it will cost you for the computer nerds to fix.
306493
Paint? Decals? haha, I would suggest a new keyboard... but laptop keyboards (While not impossible) are rather difficult to replace.  And doing so on your own most certainly voids the warranty.  How bout permanant marker?  The silver ones, or gold ones.  There's an idea.\n-Duo
356275
If its brand new tell HP to replace it, and don't take any Sh** you pay good money you want a service.
960049
take your laptop to the service center as this should not happend maybe the battries arnt proper or maybe theres a problem with the laptop itself
283441
If it is new and is under warranty, take it back and get it fixed
1065073
I recommend buying all new.  Fixing that old computer means more trouble later.  If it is more than 3 years old, consider yourself lucky.  \n\nGet a Toshiba this time.  They are highly rated. \n\nLook at them at Wal-Mart or Costco.  Make sure that you LOOK before you BUY.   Also, inquire about their RETURN policy.  Stores that charge a RESTOCKING fee suck.
1158331
If it's still under warranty I would exchange it.  If you still have the same problems with the new one, I would get my money back and buy another brand.
743516
No one could possibly diagnose the problem simply from "it's not working".\n\nDid it come with any sort of waranty or guarantee?  If so, take it to the place where you bought it.  Ask them to check it out.  If not, you can take it to any electronics store, I'd wager.  That, or find a specialty electronics repair shop in your area.
1090711
I think you did not get your laptop from Dell, maybe you got it from someone else. if that is the case, and you have tried all you can to get it fixed without success then my best advise to you is to change your drive all the best.
828486
If you bought it with a credit card, your card may offer an extended warranty on the laptop. try contacting them to see but I would also call the better business bureau and file a complaint, they will do their best to get the issue resolved, if it is a reputable company