How to deal with difficult staff???????
819079
Maybe you could sit with her and ask her how she is feeling, if there are any probelms she wishes to discuss. Maybe there is something or someone bothering her. \n\nThe fact she bursts into tears when you ask her to buck her ideas up shows to me something is wrong. Set her some goals, and ask if there is anything you can do to help her. There may be things she doesn't understand but is too afraid to ask. \n\nGive her a sense of purpose. Give her a specific job, make her feel useful and wanted. Maybe then she will take pride in her work and repsect you more. \n\nGood luck.
511346
I went through the same thing at my job and I went to my immediate supervisor and explained what I was feeling and asked for something different to learn about the company.  I was a good worker so they started expanding my responsibilities and giving me more challenging options to deal with.  It helped a lot!  Good luck!
11259
Delegating tasks to individuals that can complete the tasks is the most important part.\n\nI have seen managers give projects to the wrong staff member, because they were more well liked...and the project failed.\n\nKnow your staff and what they are capable of.  Challenge them, but be there to catch the ball if they drop it.  Also, be the first in to work, and the last to leave, as frequently as possible, so you are viewed as a manager that pulls their weight.
886689
I, too, am second in charge at my job.  The best way I've found to deal with timid bosses is to first talk to them about the problem.  You are there to help them, so help.  Approach your boss in a non-threatening way, one-on-one, and discuss your concerns.  You could say "I've noticed other employees not adhering to the company policies. I know we don't want to send the message that this is acceptable. What do you think we could do to discourage this?"  If your boss tries to skirt the issue or tries to blow you off, be firm.  You could also say "I know coaching and corrective action isn't one of the fun aspects of your job, and I'd be happy to help you with this (if you truly are).  Let's get a game plan together so we can be sure we are on the same page with this"  This way your boss should get the hint that something needs to be done, and you are willing to help, yet you don't have to go over her head or make her feel like she can't do her job correctly.  Good Luck!
682710
listen to your employees.  That is the problem where I work at.  Don't have favorites and treat everyone equal
170017
If their unhappiness is personal, suggest they seek help, perhaps fram an employee assistance program. If they are complaints are just, ask how the problem could be remedied and try to help. If they are just plain whiners, tell them to straighten up, dissent breeds contempt.
408540
The suggestions above will work well with most managers, but there are some who have more specific ways of working that make day-to-day interaction challenging. Here are some typical "difficult boss"personalities and remedies for dealing with them.\n\nBoss type: The Micro-Manager (controlling, overly involved)\nRemedy: Your boss needs to develop more confidence in you. Begin by asking for complete responsibility on smaller tasks and then work your way up to bigger tasks. Be sure to deliver consistently excellent work or you may lose that trust quickly.\n\n\nBoss type: The Non-Manager (indecisive, hesitant, vague)\nRemedy: Instead of asking open-ended questions, give him a few choices and one clear recommendation. Counteract vagueness by asking for clarification. Avoid procrastination on your boss's part by communicating your deadlines and following up on what you need.\n\n\nBoss type: The Unreasonable Manager (crushes you with work)\nRemedy: Schedule a meeting to discuss priorities and options for what you can and cannot handle. Suggest bringing in a contractor to help during peak periods.
565361
Man, I was going through the samething with this really obnoxious girl once. I feel your pain. my plan of dealing with people like him is to stay clear of them. It might not be easy at first but once you keep avoiding and stay clear of him overtime he won't be a problem, and talk to your teacher about changing your seat, tell him/her that you have problems with this kid and that you don't get along with him that should help, and if that doesn't work well, you before taking things into your own hands try the plan first.
760412
fourbytwo pretty much nailed it! I was a new team leader to my brand new team of 10 contact centre advisers and was terrified!! but 3 years later I have all the same staff (very unusual in contact centre!) by not doing the 'do as I say, not as I do' thing.. lead by example and always promote the positive and coach the negative. Offer alternatives,not just 'this is wrong - sort it'. Stay human  - you were once in their shoes.. how did you want to be managed? stay true to yourself and don't be a tw*t and you'll gain respect. Finally nobody does anything unless it suits them - point out how it would further their career to be seen to take the initiative, or at least ensure they get their performance related pay!!
573505
I think your in the wrong field. Everyone is different so you have to deal with each person on a different level.  Just remember to be calm at all times.  Be kind and understanding their situation.
993670
As with ALL managers, REMEMBER your people !!!!!  They are what make you strong,   Depend on their knowledge, listen to them, don't be over-bearing.\n\nYour people know more about  their job than you do.  Listen to them.  Don't be too proud to ask them why they do what they do.  Let them explain it to you.....LEARN from then.  Respect them!!!!!
734715
I would have a quiet word with her manager, presuming he is not the offending party. If he is then I would go to the person above him. You need not go into details, just say that you have been told in confidence that that man had wandering hands and that younger females of staff resented his approach. Say that you feel that the problem needs addressing as it could get the firm in hot water for not protecting their female staff but it is not up to you to deal with the situation as it is not in your department.
916357
treat them with politeness and courtesy and take a few deep breaths and try not to knock them out
829792
avoid any confrontation, play the headache/not feeling well act until yo are ready to bounce then leave him a note letting him know why you chose to go.. maybe with a word of advice in the hopes that he'll be better to his next victim...\nthis is assuming of course that he is unbearable...\nMaybe you're the tough one to get along with?
238541
Just be kind and be yourself...keep your mind on the job and remember kindness kills meanness...we all in life face situations where no one seems friendly all you can do is focus on yourself and God...
988597
Just respect their opinion. If you are butting heads use an empathic approach. Put the ball in their court and allow them to problem-solve.
510639
Put in a suggestion box and have a staff meeting to introduce the box to everyone.Then tell them you are wanting to improve the teams work environment and would like every ones input.People are shy so put the box some where it is easy to get to but out of prying eyes.\nGive them a voice with out the confrontation.You might be able to find what the problem is and other ways to help your team work better and boost morale.Good luck don't be too hard on yourself just look at your own boss he didn't do much to help you.So be a good boss and find out what you team needs!!