how to give interview in a call center in india?
827262
Call center jobs, customer service are very basic jobs, just be confident and look at interviewer in the eye, don't stutter or blink much, don't repeat your answer, don't be nervous and you should be all set. Good answers & personality is what matters here.
968235
Tell the truth, explain to the caller that you have not moved yet, but are interested in the position that has been advertised/ posted.  Since a face to face is out of the question at the moment, would the interviewer agree to a "screening (preliminary) interview" over the phone.\n\nIf you have the qualifications they seek they'll agree, out of curiosity if nothing else.  Besides, you'll have a leg up on the competition due to your resourcefulness, ingenuity,  and integrity.
12403
there are a lot of call centers in Cebu....e-telecare and People support in Asia Town IT park, Convergys (i don't know where) and Sykes Asia in Mandaue. \n\nIf you want to sell, E-telecare...for customer service, people support...for technical support Sykes asia and convergys...there is also x-libris (for proofreading books!)
395186
I can only list few call center located in Ortigas and/or Makati. (unfortunately, i cannot give you the exact location of the following companies-but i'm sure that it is easy for you to research the address through the web). \nHope it can help you.\nConvergys\nACS\nSykes\nE-performax\ne-pacific\nAPAC\nClient Logic\nTouch Asia\nPeople Support\ne-telecare\nWest\nTeleTech\n3i\nIBM Daksh\nTeleperformace\nLink2support\nTouch asia\nePacific\nePLDT\nVision-X\nInfonxx\nAmbergris\nICT\nEpixtar
934923
JobStreet.com - Job List by Date \nBangalore. B.E/B.Tech. Protocol testing , Perl/Tcl/Tk , product testing ... Representative for LEADING CALL CENTER (50 vacancies) Bangalore. 3-yr Diploma ...\nhttp://in.jobstreet.com/jobs/by_recruiter19.htm
1167315
The whole idea is to be a bit patient with the first person that you talk too.  If you can't understand the person's accent, just hang up and call again. \n\nOnce you have gotten through to the person that answered the call, and you have tested everything but things still don't work.  Ask that person to put you through to the NEXT level.   \n\nIn general, this 1st layer of help might get you though the problem.  But when you have an outage in your area, you end up on the phone for a while before this person gets you to the right people to report the outage. \n\nYes, the first level is probably from India. \n\nGood luck with that.
886415
well jumpstart\n\ni have been to many many interviews and have always got the job!\ni have worked in many call centers also qand i can give you some advice!\n\nthe test you will take is designed to see how you handle situations and people!\n\ntips\n\n1, If they ask you a question that you dont know the answer to! just say " well i havent had the chance to use/do/ that thing you ask but i have to say im lookin forward to doing it in the future!\n\n2, always go the extra mile in a interview! i had a test were i had to pick up a phone and speak to a customer! only the customer was a employye for the call center, he was irate and demanding to know were his books were! so i \napoligised and said i will ship them out, he then said that t was for his dads birthday and needed them today, so i had them delivered to his dads on the day witha  book voucher to say sorry.\n\nnow that would not happen in real life but go the extra mile! and use all polite enthusiastic words!\n\nnever say sorry! or words like maybe or not sure! \n\ntheir is loads of advice i have to give. good look and be confident! they will be just as nervous as you, WHY? because they have been entrusted to get employees who can do the job.\n\ncheers
235974
I am in the call center business, no company will make it public knowledge they outsource their customer service/tech support call center.  You will need to advertise in trade magazines and hope they call you.  But right now the trend is outsourcing the calls to India.
172194
An inbound call center takes calls from the public to the organisation. An inbound call center might operate as a customer inquiry centre or accept travel reservations.\n\nAn outbound call centre calls the public. Examples of an outbound call center would be telemarketing or debt collection.
1085429
Check on some of these sites which will help you\n\nwww.bpopark.com\nwww.bpoindia.org\nwww.callcentersindia.com
468243
Hi !\n\n\nSee there any tonnes of ways to apply for a job in USA ..... listing some of them.\n\nFirst method\n\nApply through a recruitement company .. tell them your details and promise them to pay only when they get you a job in hand........ do thousand checks before you believe them..... like find about the company they offer a job in on net...  their work profile and how u fit in it.\n\nSecond method\n\nFind job search sites\n\nApply for a job u fit in ... then give ur complete details like valid passport no. and telephone details .. pray that appropriate employer picks u ....... n be ready for a long telephonic interview.\n\nThird method speak to indians working in USA in the same stream in which you are......\n\nAsk them for help ..... find them in chat rooms..... I bet they'll take care of all issues.\n\nWishing you luck\n\nHope this helps !\n\nGaurav
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Action Plan for Starting a Call Center\n\nAs the saying goes, failing to plan is planning to fail.  Here is a basic, yet sound and reasonable action plan that will fit all types of call centers and situations:\n\nExamine your motives: Why are you doing this?  Is it for the right reason?  Do you have practical expectations.\n\nResearch the industry:  Join call center associations; read industry literature; but be careful about advice you find on the Internet.  Some Internet information about is out-of-date and some is just plain wrong.  Make sure that any Internet information is provided by a reputable person who is currently involved in the industry.\n\nMake a working business plan:  Having a simple, yet effective business plan is essential in keeping you on track and focused.  Your business plan should include objectives, a cost analysis, a profitability proforma (if you will be a profit center), equipment, telephone and Internet needs, planning for funding, obtaining the requisite licenses, permits, and insurances, and a time table.\n\nEvaluation and select equipment:  This is a critical step.  Call center equipment and software can be expensive.  The features available on the equipment and software you buy will dictate the types of services you can offer and how efficient and effective you will be.\n\nDetermine your launch date:  This is the date that you will “go live” and begin processing calls.  By then you will need your equipment installed, the phone lines in and working, your staff hired and trained, and most importantly work to do.\n\nBuy and install equipment: Once you buy the equipment and software, your vendor will install it and provide some training.  They will also be able to tell you when you need to place your order with them to have the system installed and staff trained for your launch date.\n\nOrder phone and Internet service:  Many vendors can order your phone service for you.  At the very least, they will tell you what to order.  Most call center equipment requires special phone service, which all too many phone company reps do not fully understand, so don’t try to do order phone service (except for one standard business line) on your own.\n\nHire and train staff: Hire and train more staff than you project you will need for your launch.  Why?  For two reasons.  First, not all of the people you hire will be retained.  Despite your best screening and hiring efforts, some will quit before they finish training, while others will quickly conclude that it is not the job for them, and still others will find a better job.  The other reason is that when you go live there will undoubtedly be unanticipated problems, which extra staff can help resolve.  Also, expect your staff to be tentative and a bit slow during those initial days of operation.  Therefore, extra staff will be a blessing.\n\nBegin operation:  Now that everything is in place, you can begin processing calls!\n\nAt this point you will have successfully launched a call center, congratulations!  The next goal is to grow it, fine-tune it, improve it, and expand it. \n\nLog onto this website for all the information you need...
572523
Hi...\n\nI want to to job what I hv to do for this tell me...\nI am from India and working as Sr. Software Engineer\n\nmy mail is Prashant_vadher@yahoo.com
1015372
U might want to look out for the various job fairs being conducted in the various cities, \nRegister yourself on job sites like naukri.com, monster.com, etc...\nBe equipped with good knowledge of C language and if possible java...\nLearn to communicate well n english,\nTalk and Talk ur way out of any interview...\n\nAll the Best!
953262
ASK SOMEONE OVER THERE IN INDIA !!!
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(m)\n\nA call centre or call center (see spelling differences) is a centralized office used for the purpose of receiving and transmitting a large volume of requests by telephone.\n\nA call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outgoing calls for telemarketing, clientele, and debt collection are also made. In addition to a call centre, collective handling of letters, faxes, and e-mails at one location is known as a contact centre.\n\nA call centre is often operated through an extensive open workspace, with work stations that include a computer, a telephone set/headset connected to a telecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centres, often linked to a corporate computer network, including mainframes, microcomputers and LANs. Increasingly, the voice and data pathways into the centre are linked through a set of new technologies called computer telephony integration (CTI).\n\nMost major businesses use call centres to interact with their customers. Examples include utility companies, mail order catalogue firms, and customer support for computer hardware and software. Some businesses even service internal functions through call centres. Examples of this include help desks and sales support.
450489
Post, fax or mail ur CV to them if you are looking for a job there, if they have any vacancy suiting to your credentials and if they r interested they may call u for interview and if u managed to withstand then might offered with a job, to know the total number of vacancy contact their Human Resource Dept.