What is the qualification to get a job in call center.?
827615
Call centers usually want someone with customer service experience and some computer or data entry skills.  Customer service experience can range from retail sales to banking and anything in between.  Call centers are usually looking for someone who can handle stress and pressure in a fast paced environment.
542949
Try a search at CareerBuilder.com  I've noticed a lot of ads there for call centers, as well as a number of IT placement services.
388150
As a student a call centre job is fine as it gives you the liberty to suit your study timings and the days in a week you can work.Also you can earn well in a call centre and support your lifestyle but after engineering you should look for IT jobs..its the best option for you.
921821
If unempoyment is very criticle issue in your country call center is also a good chance. But if there is more options there are better places for B.Sc person.
1033289
your pretty much reserved only to help desk and tech support positions with those credentials. certifications will land you beter and higher paying jobs.
509084
yes. absolutely. if you are a good communicator and have a degree in a related field. Another way to get in is to start in a call center in an insurance company. This is true in Australia at least, but I am refering to international companies
988622
yes.  Go to the pre-qualification site ....
902540
you can apply for the companies like : airtel, hutch, idea, at the communication base. or try naukri.com / google.com / jobsearch.com
883225
A call centre or call center (see spelling differences) is a centralized office used for the purpose of receiving and transmitting a large volume of requests by telephone.\n\nA call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outgoing calls for telemarketing, clientele, and debt collection are also made. In addition to a call centre, collective handling of letters, faxes, and e-mails at one location is known as a contact centre.\n\nA call centre is often operated through an extensive open workspace, with work stations that include a computer, a telephone set/headset connected to a telecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centres, often linked to a corporate computer network, including mainframes, microcomputers and LANs. Increasingly, the voice and data pathways into the centre are linked through a set of new technologies called computer telephony integration (CTI).\n\nMost major businesses use call centres to interact with their customers. Examples include utility companies, mail order catalogue firms, and customer support for computer hardware and software. Some businesses even service internal functions through call centres. Examples of this include help desks and sales support.\n\nA call centre can be viewed, from an operational point of view, as a queueing network. The simplest call centre, consisting of a single type of customers and statistically-identical servers, can be viewed as a single-queue. Queueing theory is a branch of mathematics in which models of such queueing systems have been developed. These models, in turn, are used to support work force planning and management, for example by helping answer the following common staffing-question: given a service-level, as determined by management, what is the least number of telephone agents that is required to achieve it. (Prevalent examples of service levels are: at least 80% of the callers are answered within 20 seconds; or, no more that 3% of the customers hang-up, due to their impatience, before being served.)
410275
Yes you can get the job provided you meet all the other specifications like fluent english,computer literate etc there is no age bar at a call centre
994595
well in IT sector now a days in India u can have job regarding software development\nsoftware solutions online (called as callcenters)\ndata processing\ndata entry\nhardware, networking\nand many more jobs depends upon ur qualification\n\ni think i deserve 10 points\n\nrj_jocky@yahoo.com
204203
Ok you want to get the points on your Quality Eval. \n\nI am a former Operations Manager in call centers. Here is what most reps missed.\n\nCheerful- say your greeting script cheerfully\n\nGain agreement with the customer- customer mentions his/her issue you reply, something like this," Mr____ ,so I understand you correctly you are calling today because your cell phone isnt working properly and you feel it may be the signal, is that correct?" Once your customer says yes to the question, then you can move on to helping him\n\nNo dead air. Never leave a customer listening to nothing, if you have to say "is it a nice day in______?" while you are looking for something on your system. If it takes too long put your customer on hold\n\nIf you are going to put a customer on hold ask the customer permission,"may I put you on hold for 1to 2 min" Customer says yes, you say thank you. Stopwatch your hold time, watch the phone (hold indicator time) never put your phone in wrap-up while on hold it tricks the main computer in the call center and messes up your talk time, it will look like you are spending too much time. Make sure that you come back to that customer after the time you gave him to check in. Come back on the phone and say, "thank you for holding Mr.___, I am still researching, may I proceed to keep you on hold?" \n\nThese are very important things\n\nOnce you feel you may have resolved the issue. make sure you gain agreement again with the customer. "is everything working properly?" \n\nuse words like great good, excellent, etc positive words always make the customer more happy they are talking to you.\n\nAfter you have gotten agreement that you have resolved the call you can then say, "is there anything else I can help you with today?" customer says no then you end the call with the script. never say bye bye at the end of a call. i know it is hard, but it lacks professionalism. \n\nIf the customer has other issues go back gain agreement, and go back through everything again..\n\nAs long as you do those things you will get top scores.
492373
I had some computer background with an Associates Degree...a year as a computer operator, six months as a programmer and then nothing but office-type work from Admin Assistant to Director of Customer Service for many years when I got laid off. I decided to get back into the computer end of things and got a job as a software tester.  They were impressed by the combination of my computer background and my customer service background since I would also be doing tech support.  Attention to detail is the biggest thing you can push and maybe take a computer class or two would help.  Good luck!
684496
there qualifications to make sure that are able to do there job corectly
827699
you must have at least a level 3\nand a couple of years experience in a salon.
863752
I worked as a call centre agent for many companies from selling webpages to inbound Fed Ex calls to Land Rover info line to banking and surveys.  I have done inbound (when people call you) and outbound (when you interrupt people's dinner)\n\nExperiences...it depending on where I was.  There was one company that treated us like crap and had no morals.  They did not follow the do no call laws and didnt do anything to people who harassed elderly people and sold to dead ones.  Other ones I worked at were very good, good environment, good pay and lots of support to help you do a good job.  \n\nCall centre work is very stressful.  Either you have sales targets to meet where any number you call is luck of the draw, or you have to do as much customer service as you can while keeping your talk time down.  Working inbound call centres there will always be certain times that the call you are on will have just disconnected when another calls in.  You will go home hearing the "ding" in your ear when a call comes in.\n\nYou have to learn to leave your job at the door when you go home or it will drive you insane.  People think that because you are on a phone, it gives them latitude to scream at you and say things they never would in person.  You didnt know it was their dinner time; it was 8:00 or later...but you get yelled at.  You didnt create the storm that grounded 35 Fed Ex flights in Memphis....but you are responsible.  Its not easy and anyone who says it is easy is lying to you because they have lost their morals at work.\n\nYou can try it, and see how it is.  Some people are okay with it for awhile, but rarely is it a "career" unless you are in management or IT.
503118
You should need IELTS or TOEFFEL (they are english ability exams.) \n\nOther qualifications depends on ur particular profession.