Im wondering how this will turn out, my cable company took my money out of my account without authorization!?
829591
I understand your frustration. This happened to me with a "trip" I didn't want.\nSome company charged a trip to my card and when I called to contest it they said they talked to me on the phone and I agreed to buy the trip. I said no, play the recording for me. They wouldn't. I called my credit card company and told them take it off I don't want it. I don't have any part of the "trip" in my posession. The card company took it off and two months later put it right back on. I was furious, felt like I had been robbed. I had a lawyer call them and threaten them with a law suit.\n\nSeems to me your cable company could have authorized a credit to your card instead of making you wait.  \n\nIn the future, tell them you are recording the conversation because I have had so many instances of failed promises and twisted statements I could barf. Get a recorder that hooks to the phone line and turns on when any voice is there. Radio shack has them. They take a standard cassette tape and you can pause it if it is just a friendly conversation.\n\nTry not to let this throw for a loop. It most likely was a mistake not an attempt to rip you off. They most likely process thousands of forms a day.  But imagine if your card was close to max and that put you over the limit. You would have a fee of anywhere from $19 to $29! \n\nI got fed up with the constantly increasing rates of cable and switched to satellite.\n\nGood luck ...............
1087847
Refuse to pay for the Pay-per-view element. \n\nWrite and tell them there has been a mistake. Ask them for written details of the date it was ordered, how and by whom and dates and times of when it was accessed. They must have that information, since that is what they base the charges on,\n\nKeep calling them every day, keep a record of when you called, who you spoke to and what was said.\n\nIt is, unfortunately, all to easy to order a new service from your phone provider by phone. It's quite possible that someone else ordered PPV and the record was wrongly entered by the salesperson in the database. An error like that would be very difficult to trace and the cable company may honestly believe that you did order it because it says so in your records. The person who did order it will very likely have complained  that it wasn't working and, of course, they will now have it but your provider would not have known where it was incorrectly entered, so has not deleted the incorrect entry from your records.
929263
Call the cable provider. They have ways where the person responsible will be prosecuted.  Most cable companies have tip lines now to combat theft.
947551
Time to cut the cord, and quickly.  Sounds like you all let this go on for too long, and any more time he will be going no where with your money.  Best to do this quick, and you will be surprised what people do when they have to.
420986
Send a polite email saying it wasn't clear that you had to pay.\n\nAssuming you haven't used it then they may be ok with you.
48989
Move your money into your checking account and then write a check for the full amount in the account. Beyond that you really don't have to do anything if you don't want to. You could send them a letter after the fact informing them that your account is now closed. It's your money and you are the boss of it. Good Luck in your maybe move.
610236
Call your bank and tell them you are disputing the charges. They should put your money back in to your account and contact the people who took it out to resolve the issue. You may have to go in and fill out paperwork, but if you want your money back that's what you will have to do.
798579
Unfortunatly you do have a 2 year commitment with a DVR. It should be read at the time you placed your order and included with yoru welcome packet (in the customer agreements). If it was a signal issue their customer service department will work with you, but if you have already disconnected then you may be out of luck. You can reach them at 1-800-531-5000.\n\nIf the represenative told you the fee would only be $8 and you got a bill for $265, I would certainly fight that. Call that number and ask for a supervisor immediatly. They should work with you hopefully.
1030202
That happened to me one time and my internet company said not to let that happen. Go through your regular hook up, and your internet will tell you what to do. You might want to get hold of them, otherwise others have control over your computer, an alternate hook up has free access into your computer.
831597
I'm afraid you don't have the authorization to do that, ma'am.\n\nYou may try speaking with the ISP, and if you could convince them to help you, they might give you the data, though I doubt that very much.\n\nYou need a Court Order for that.\n\nHave a nice day.
58111
I have heard about this happening all the time, the easieast way is to contact your bank and stop payment to aol ask a lot of questions and explain the situation they will help. Good luck AOL are a bunch of crooks.
219158
What? Then wo is taking all my money?
365227
I called and they said they cancel it but i still got a bill.  On the back of the bill there should be a canellation form you fill out and you might want to contact you bank as tell them not to except any debit from AOL
1117616
call your cable company
21021
Don't bother with them. Go to your bank or credit card and tell them IN WRITING that Auction Success is withdrwaing money or making charges without your authorization. You may or may not be able to get your money back, but you should be able to stop the withdrawal.\n\n"In writing" is the key here. You may want to go to your bank with a letter in hand, and let them know you're hand-delivering the necessary notification that someone is accessing your account after you have withdrawn your authorization to do so.\n\nI am not sure if either of these numbers will get you to a human being, but here's what comes up on a search for Auction Success, Provo UT: \n\n# 6dauction.com - (800) 853-7381 - 703 S State St Ste 5, Orem, UT\n# Links4trade - (801) 225-4176 - 560 S State St, Orem, UT\n\nBest of luck.
1033913
Hi you will get charged. I am sure they will find what happenned and reverse the transaction. No they don't need authorization because U already gave it to them.
542012
I would definitely contact my lawyer over this one. As you had moved, there might be a loophole you can slide through with. They do have the right to do this over a service charge, but if you weren't getting your mail, and they had made no attempt to contact you at your new address(assuming you had everything forwarded), there might be a chance of getting out of it. Good luck!