Why Do Customers Yell At Cashiers?
817442
I worked at wendys this time last year for some extra cash when the kids were in bed and hubby was done with work. We had this really nice lady from ehtiopia working there ( her 3rd job no less ) she asked this guy if he wanted a combo ( was cheaper ) he yelled, DID I SAY I wanted a combo ? He kept yelling and I was over in the drive thru and I heard him and went over there ( the manager was doing something else of course )\n I was like sir is there a problem. He starts raving like I didnt say I wanted a combo and on and on ( the dining room was packed! )\n Finally after about 1 minute or 2, he stopped yelling and said "What do you think about that ? "\n I politely smiled at him and said, " dang mr, if this food wont give yiou a heart attack your ugly attitude will."\nEVeryone in line started laughing, hes screaming he wants my manager and my name, I said my name was juanita( it isnt,,lol )\n The manager came over and said sir we don't want your business and please leave. \n He called and made a big stink but you know what, that ethiopan woman was JUST DOING what she was trained to do. As my pastor says, some people have to act like that cause its the only power they have in their life.\n\n I gave my friend a hug and told her to chin up cause she was really upset.
360678
I work retail. It's to keep them from getting stolen. Lots of $$ has been lost from CD's and DVD's and such being stolen. But, it's sad that even cashiers have a hard time taking that plastic around them off. Some really struggle and they even have the device that's meant to help lol
647790
Call the manager.\nA store with a good cash policy will take the cashier's till out and have it reconciled right then and there. Obviously, she/he wouldn't have had time to steal your extra few dollars if you ask the manager immediately, and don't leave the check out area. Stare her/him down until the manager comes on site.\n\nThis stupid broad tried to do that to me at Tim Horton's once. I ordered some stuff that came to $1.73 in the drive thru. I was already annoyed when I got the window because she was rude and didn't know the menu. I gave her a $5, and she had the audacity to give me my food, then hand me a $1. I looked at her like she was in-freaking-sane. I told her, "I don't know where the hell you went to school, but where I went, 5.00-1.73 is 3.27". She got all embarassed and gave me two more dollars. Then I yelled at her and said, "TWENTY SEVEN DA*N CENTS. DON'T YOU KNOW HOW TO COUNT CHANGE?!" I guess embarassing her worked, because by then, other employees came over to the window. I guess she was counting on people not paying attention and driving away real quick to make a few extra bucks that night. Needless to say, I called corporate after that bullcrap.
176058
Yell very loudly until someone comes.
940215
Because everything is the checkers fault\nor the average customer isn't that smart to figure out who they're really pissed off at and since they feel you really can't say anything back to them, they take their frustrations out on you
1067276
i  dont  care  if  they  name  them  shito, if  they  would  just  try  to  make  them  behave,  they  act   awlful.  they  run  and  scream  and  knock  things  off  the   shelves  in  stores. run  in  to  people, i  know  some   americans  have  bad  acting  kids,  put   not   near  as  bad  as  these   rude  mexicans.
1166347
I try to not let them have their way too often. It is good for them to know that they are not the only dare you kind of people in the world.\n\nAs a matter of fact if someone is complaining and just plain old making all manner of stupid commotion over some picky thing,(this is the ultimate in rudeness to me) and I find out it bothers them I will do it all the more to see if I can make them leave.\n Who needs somebody who can't bend a little bit and let the world have its own way of flowing.\n\nI also hate the rudeness of standing in line and the people in front of me know the cashier or  teller and they are visiting about a personal matter and letting everyone behind them shift from foot to foot and if you are supposed to be somewhere at a certain time they are causing you to be late. I used to just smile and wait and not say anything, now that I am a grown up and know that they are absolutely the ones in the wrong, I will say ma;am excuse me is there someone else you could call to open another register or pehaps you could take a break now and visit, while another person checks us out. I have things to do today and I do not know who these people are you are talking about, but I do know I have to pick up my kids in about 5 minutes and I am now late because of you and this other person chatting.\n\nThey get red in the face and either call someone else or they get rid of the relative before I have the chance to get management over there.
934617
First:They push u to buy their products.\nSecond:They want to piss u off.
263972
To blow off a fellow workeror boss just excuse yourself and keep working. Something like "if you will excuse me I have work piling up that needs my attention" For customers well that is different...you are in customer service and that too is your job so you are still working. You may need to get away from your workstation and work somewhere away from the customers and allow fellow workers to fill in with the customers.
1155913
Im a cashier and at my job, people who use the self checkout do the STUPIDEST things!!  When Im thinking to myself how stupid they are and are laughing at them in my mind they are so sweet to me as they leave and say have a nice day and stuff.  Makes me realize I shouldn't judge people and be mean to people like that, even if they can't hear my thoughts.  I feel kind of guilty
757171
I worked Customer Service at a bank before. In all honesty, it was one of the worst jobs I have ever had. When you are dealing with other people's money, be prepared to get cursed at, yelled at and threatened to be sued. Often for things that are out of your control.
425660
I see this all the time. A white cashier is all chatty and nice to a white customer, but as soon as they start dealing with someone of a different race, they clam up and become all wooden. I'm white, but I watch people a lot, so I can verify that you aren't alone in recognizing this phenomenon. It's sad and probably says more about race relations than bigger situations do.
296608
I think it's probably because they enjoy buying more than actually utilizing what they buy. Even this is silly, because then they're wasting money, time, and effort. If they turned their attention to something useful, perhaps these shoppers would have better things to DO!!!
443500
because they're having bad days or are miserable people and are looking for someone to take it out on.  retail employees are easy targets.
335870
Because they use inappropriate words and will often have screaming matches with adults. This is usually a result of being around adults who have "potty mouths" or being subjected to too much "adult" television.
742106
I have been a cashier in a supermarket, a clothing store, and at a coffee shop. By far the most evil of customers tends to be at the supermarkets. \nI will say that people tend to be impatient (especially here in the Northeast), and they do not understand the problems that can occur while making a transaction. However, since cashiering tends to be minimum wage, the quality of employees are hires are worthless, and sometimes they deserve to get yelled at.\nI recently starting working at a coffee shop again, and a customer yelled at one of my co-workers, stating for her to "hurry the fuck up, I'm late for work". Like it was our fault for her being late.
807390
I've wondered the same thing. People are a strange species. I guess they want to be polite by offering you, but they hope you'll say no (and people usually say no under certain circumstances) and get kind of shocked that you did the unexpected (you can see them go "damn!" in their mind, don't you?).