What can I do when a company guarantees something or you get your money back and refuses to give my money back
594947
Contact federal fair trade commissom.
962082
There is one an only way to get your money or part of it back. In a very innocent way ask him to sell to you something valuable he owns, like a laptop or TV set. Tell him that you need this item and that you would pay him in a few days, (it is incredible but this kind of people almost always believe that) and do not pay him until he pays you.  I had done it many, times and believe me, it works.
389894
yea go to court...... u get money and can stop it from happening again... be a hero not a zero :)\n\ntell them u bout to go to court... give them a little more time to reply and if they don't then just send them the court date and say i'll see u in court... make sure you have all ur evidence and papers against them\n\nGood Luck
869492
Well if you bought something, and it was broken, not the correct item you purchased when recieved. And you did all the right things returning it in the REFUND policy of this company. And they still did not honor their policy, you can give them a really bad name, harass them for months via telephone till you get a representative who is willing to listen to you and get something done.\n\nIn the end you could sue them, or if you were a computer networker like me, you could get their website shut down in a matter of minutes.\n\nI reccommend attempting to contact them VIA telephone and not email, email correspondance with a company can take days and days, sometimes even months.\n\nTry the telephone. Weigh your odds on what you paid for the item, if not much like 5-10 bucks, dont worry about it, if 20-1000 and above, sue their mother f-ing butts.\n\nAlso go to http://www.dnsstuff.com put the WEBSITE name of the company you purchased into the WHOIS field. It will tell you the Name, Address, sometimes phone number and email of the Person who owns the website, or the hosts which hosts the website which in turn has access to the information of whos website it is.\n\nOnce you know that information, you can contact the direct owner of the website and converse with him how you will.\n\nI once ordered a safe from a website, didnt get it for 2 months despite 3 emails. I finally threatened to shutdown the guys website, as well as contacted his Host provider which was godaddy, I sent him one last email about what I would do...\n\nThe safe was at my door the next day.\n\n\nUsually opened software can be returned if you put the original software back in the original box, with all of it together in the packaging etc...\n\n"""LOTS of times some companies wont take software back, because there is a keycode that comes with it, and there is no guruantee you didnt open the software, install it, Write down the key on a peice of paper, then send them their product back...not to mention that you could burn the CD ;)"""
771864
Call the company and explain the situation.  They can often reverse the charge on your account when you correct the situation.  Most places are reasonable.
936269
Yes take it to your local store and demand a refund, you paid for a mobile phone and it is clearly faulty.  Inceedently you don't even need a reciept if it is faulty.  If they refuse to refund your money threaten them with small claims court, you are within your rights to your full money back, if it does go to court they will also have to pay court costs so it is within thier interests to just refund you.
873694
you have to pay them back some how try to talk to them about a payment plan.   You benefited from the first one you got to use the money so you need to pay them back.  Sorry for the bad news but as they say if it seems to good to be true it is.
95561
contact your provider, cause i heard u can sue, but ive held out for a month and my object then came in
365382
What you are telling is a breach of contract and not a theft.\nIt is better if you engage a lawyer in India and issue the compmpany a notice for recovery.\nIf the reply given by company is not found satsfactory by you, you can file a suit in the court of law, through\nadvocate.\nIf you need any help please contact on my email address, so that I would be able to engage a lawyer for you.
594246
1) Stop dealing with the company\n2) Go to their website or phone their 1-800 cust serv # and tell them why.\n3) Tell everyone one of your friends, plus EVERYONE on the internet the name of the company and what they did to offend you.\n\nSo, the company won't have your money.\nThey'll probably send you coupons or a letter of apology if you give your info to the cust serv # guy.\nYou give them a black eye in advertising.
827854
Write a letter! Then keep a copy! If you do it by phone all kinds of stuff can happen. You need to keep your proof so that there are no comebacks on you and they don't try to make you pay back money in the long run!
963261
If you paid by credit card, contact the credit card complany and cancel payment on the item.  That's the reason we use credit cards!  Once they realize they aren't getting their $$ I bet they start listening to you.\n\nSorry about your bad experience.
426238
call / mail your card service provider and report against that company. they will block or refused the transaction near future.
464119
Show your receipt if needed and ask for your money back? Did I understand your question correctly?
1161074
If they want their merchandise back, tell them you will return it when they get a "REPLEVIN" order from the court.  This will cost them money, so they'll probably not bother.\n\nUntil they get that order, don't give them anything.
221291
Yes, I'm pretty sure that they can do that. I've known people who have had this happen to them, and there is really nothing you can do, except ask the company if you can pay it back gradually over time.
302225
Try to reverse the charge thru complaining to your credit card company, the reason is fraud or no good or service rendered, ecurves will contact you instead of you chasing after them.