My laptop keeps turning off by itself and when I try to do a full system scan on Norton. How do I fix this?
612604
Run the scan in safe mode.\n\nYou can enter safe mode by rebooting the pc and tapping  the F8 key  until you get to a screen that gives you the option to boot into safe mode or other modes.    \n +    How to boot into safemode or  Last Known Good Configuration(from here you can also choose "System Restore" ) Symantec Knowledge Base document = http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406?OpenDocument&src=sec_doc_nam      =  . = "We recommend that you use the System Configuration Utility to get into Safe mode, however, the F8 key can also be used."\n\n\nIf you are using the FireFox browser, in the run box type this = firefox.exe -safe-mode
315332
I have the same problem so I hope we get some decent answers especially as the on line help from Norton has acknowledged but not responded within the three days as promised.Good job I've got  another computer running PREVX1 and System Guard for security.
1115328
shut down and return?\nOr leave your computer on and return? It could be a whole host of problems. Thats not enough information to really go on.
923871
It could be a ton of things.  Try these first:\n\nPop the battery out and plug in directly to the wall.  If it powers on, you have battery problems.  If not, jiggle the power cord in the back of the computer and keep pressing the power button.  If no luck, try doing the same while jiggling the cord to the wall or to the power brick.  You either have a bad motherboard or a bad power adapter.  Try another adapter if you can.  Is it on warranty? \n\nI just sent my laptop out yesterday with exactly the same problem...and it's either a fried motherboard or bad power adapter.
935291
this is a virus that is saved where Norton dose not scan which is in the windows programming that you downloaded that is why it dose not detect it. but to fix it you need to get another virus program. there are good free ones Microsoft recommends CA virus software. and use windows defender, while you are at it get a spywere program. to stop this from happening again don't go to websites that are questionable in nature and scan any file you download before you open it.
1049920
unplug it for a few moments then turn it back on works for m e look for another computer
242079
my advice is also to ditch the norton, get good free antivirus and use zone alarm free version firewall,and free antivirus are, avg free/avast which i use,mcafee if you gonna buy or p2p it,or even use the panda online scan free,\nusually a reinstall does the trick,nortons a system hogger, and anyone tells you otherwise is also a noob, ive tried em all and its good but uses lots of resource
170647
You might have a faulty file with your norton anti-virus software. I would try un-installing it and re-installing it again. If that doesn't work, you should try to contact your vendor to see what's up....
148028
Norton eliminates it.  Download the recent defs and run a full system scan.
74841
It's possible your pc may be infected with a virus. Trojan virus's tend to crash your computer, change your homepage at random, shut down your pc while you're in the middle of something, and they slow your system down tremendously. I would try scanning for viruses to see if that is the problem. \nI didn't realize that my norton antivirus had expired, so for almost a month, I didn't get any norton updates, and unfortunately ended up with 26 trojan viruses and 3 worms. I did a full system recovery, and installed a free virus protection called AVG. It works very well, and I'M BACK!!! It was a horrible nightmare!
213948
I had Norton shut down on me last week.  They said it was a randon problem but nationwide.  I took my computer in and had trend Micto-PCillin installed.  Said the took all the Norton off the sheves.  You can call Norton and they will walk you how to fix it for 30.00.  I threw a fit and got mine installed for free.  I still have the Norton disk if you need something off of that.  The Geek Squad is recommending the one I had installed said too many problems with Norton.
698554
Your PC is shutting off, because you have two or more Anti-virus programs installed and they are not compatible.\nYou need \n1 Ad-Aware\n2Anti-virus\nand a good firewall
989480
Might be a small glitch.  If it is locked up and you cant turn it off then hold the power button in until it safely shuts off, then turn it on again and see how it works.  This problem could be happening for many reasons, so once you get it running again run an updated virus scan and then an adware scan.  Like adaware or spybot.  Those are free programs.  If your all good with that and it still is happening then you might simply need more ram to run your computer efficiently.
631021
try CPU (processor) cooler there is an sensor under the cpu socket on the mainboard so when the cpu gets hot it turn`s off the pc and wont turn it back on until it gets cooled down,since you power it manualy
472092
are you powering up with your battery alone, or are you plugged into an outlet?\n\nhow old is your computer? is it worth spending money to fix it by going to a computer repair shop?  are your files very valuable?
63167
try manualy shutting it down, wat few secons and try again....works 4 me when mine goes blank
747184
Is the computer on standby? If it is then you should shutdown the computer instead. \n\nRun an antivirus program on your computer to see if a virus may be the cause as well. Also check to see if you have had any recent errors, like driver conflicts or "the blue screen of death". That could also be a cause.