Impact of People, Process and Customer on Profitability?
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I suppose you would find many articles on the same at the following website, \nwww.bettermanagement.com
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retention in BPO sector..\nrecruitement and selection..\ntraining and development...
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hi.\ncheck your controls, are they enough to prevent spilferages, window dressing, leakages, etc.\nthen check also your operations policies, is it making good effect on the income of the company? they might have been so much workers for an ample task. check also that your people are happy working for you?
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I'd give you some guide-lines/keywords. Check these up, and decide.\n\nE-Banking and its effects of over turnover, profitability and related costs (upgrading systems, safe-guarding from intrusion sessions).\n\nBasel 2 and its effect over banking.\nIf you are an auditor, then some topic based on CISA.\n\nHow does SME (Small Medium Enterprises) turn up to be, once financed by banks?\n\nHope it was helpfull.
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Information is the backbone of all businesses.  If it is not organized in the optimum format, the business will not do well.  If the business objective is to attract new customers, their systems will have to process new customers quickly to seem more efficient than the competition.
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make sure your employees are being treated well and that they are happy with their jobs\n\nif they are the ones providing the customer service, it is essential they are working within a positive environment.....
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Customer feedback gathering & asessment \nContinuous product/process improvement\nCustomer database & Relationship marketing\nCustomer retention programmes \nStrategic decisions based on CLV (customer lifetime value)
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By keeping close track of costs and revenues, management can often eek out a little more profit by the end of the reporting period.  Running more efficiently is always a goal of most businesses out there.  This helps enhance growth because the profit is growing at the fastest rate possible.
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List the types of thing that your sales and production are dependent on.  What internal and external factors will effect business?\n\nCreate your list without organisation and later you can organise your list. Look for orthogonality (exporting is in my list, what not importing?)\n\nHere my starting list \nLook at competitors  annual reports for factors you should be considering\n\n  directional strategy. \n  sales portfolio analysis. \n  corporate synopsis. \n  franchising.\n  government regulation \n  exporting. \n  licensing. \n  production sharing. \n  how to expand? \n  vertically integrate. \n  horizontally integrate. \n  product fit. \n  market size \n  margin\n  market support\n  cash flow availability \n  product/market segments \n  product consumption rate \n  raw material dependency/labor pool \n  opportunity matrix
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1) Supply and Demand\n2) Yes\n\nTop 3 Answerer in Business & Finance. (Vote for me)
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To improve efficiency\nHigher efficiency results in more product or service with less labor leading to increased revenue
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It really depend on the product you are selling.\n\nLC
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IT can influence every department of a business. Each and every department can be automated. \n\n1. Reduction in opearting cost\n2. Reduction in attrition rate.\n3. Customer satisfaction thru immediate respose.\n4. Accuracy, mistakes are costly.\n5. Effective(results) and efficient(process)use of employee \ntime and resposibilities.(faster respose).\n6. Employee satisfaction, gets enough time for entertainment\n\nBut its better to analyze before going for automation.\nsometime it can not make up the cost involved.
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- Profits, both past and predicted\n- dividend\n- sales, past and future\n- debt/capitalisation\n- position with respect to competiition\n- book value\n- some qualitive aspects  like: do I understand what they sell, is the management any good\n\nA quick and dirty method is Gordon's discounted cashflow model and it's improvements.
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Profit/Loss?  see below
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hardly working ..... today is profit sharing day .... yaaaaaaaaaaaaaaaaaaaayyyyyyyyyyyyyy\n\n\nJONI B rules ...... DUFUS!!! LOL
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CRM helps you stay current on everything about the customer, especially what their needs are. The more you know about your buyer, the more you can personalize the purchase experience.  A powerful CRM application will let you know who in the organization (tech support, customer service, accounting) has touched the customer and what transpired. If you're the sales rep, you have all of this information at your fingertips and you can solve problems before they occur. The result is a happy customer, someone who will continue to buy.\n\nThe key to retention is not meeting customer expectations, but exceeding them. Every day.