how do i get rid of a virus if i got a protecter and it dont work.?
481544
try webroot it works really good it should be able to take the virus off your computer. some type of virus attacking norton right now.
589061
Ok if u kept ur computer box and its not too old, ther MIGHT be a disk in ther that erases EVERYTHING. its a recovery disk and itll get the virus off BUT you have to reinstalll Everything and start over from scratch. If u cant find it call the computers maker and tell them ur model and everything they ask and theyll send u a disk in the mail. Fo some money though. PS. I HAD TO DO THIS BUT IT WASENT THAT BIG OF DEAL WITH MY COMPUTER. GOOD LUCK
366570
have you tried updating the program, if so then you need to either find a new anti virus software program or remove and reload the software.
802060
Ok, you might want to give the info from the previous question you posted.  How, who knows, to me the issue is, getting rid of it.  How do you know you have a virus?\n\nHere is what I use to keep my computer clean, all free tools\n\nAnti Virus\nhttp://www.grisoft.com/doc/products-avg-anti-virus-free-edition/lng/us/tpl/tpl01 - AVG Anti Virus\nhttp://housecall.trendmicro.com/ - Trend Micro free online virus and spyware scan\n\nProtection from BHO (browser helper objects) spyware, malware\nhttp://www.javacoolsoftware.com/spywareblaster.html - Spywareblaster\nhttp://www.javacoolsoftware.com/spywareguard.html - Spywareguard\n\nScanning for spyware and removing\nhttp://www.lavasoft.com/products/ad-aware_se_personal.php - Ad-Aware SE Personal\nhttp://www.safer-networking.org/en/mirrors/index.html - Spybot search and destroy
149577
Well, you have a Windows problem. Start it in Safe Mode. Go to control panel -> add/remove programs, and look to see if there are any programs that you don't recall adding. A good indicator is something like Bargain Buddy, Bonzai Buddy, Kazaa, etc. Remove those from the add/remove programs section, then run your virus scan. (You do have an updated virus program, right?). Then attempt to restart. \nGood Luck
497511
use windows live safety scanner.the link is as follows:\nhttp://safety.live.com\nYou must do a full service scan where it will download some components to your system and then perform the scan and remove the virus.
283951
not sure, but if your computer is messed up and won't turn back on you will have to restart hit F8 in Safemode to restart.\n\nhow to get rid: there are programs you can buy to get rid of them, I will let you know the name when i find out, but you can get it at WalMart\n\ndon't use antiviruses, because you need a special one that has a firewall. if you have cable internet, your provider (Comcast, Charter, etc) should have something like this available that will protect your computer..its all about the firewall
113828
go to :\n\nwww.majorgeeks.com\n\nget latest anti-virus software . . .
890549
nice and simple. right click and run anti virus. word of warning\nif its a download from a unknow source stay clear. a anti virus dosnt always detect a hidden virus.
26084
install the best virus protection system that fits your budget, then run it until it's detected. if not, seek better protection, or help from a pro.
284083
You have to turn your computer completely off >>> \nFind the F8 key >>> \nTurn on your computer and immediately >>> \nKeep pressing F8 key until you get a black screen with Safe mode options >>> \nSelect Safe mode >>> \nYou will be ask to select an account >> \nChoose Administrator account >> \nYou will log in >>\nAfter you are done with the Virus removing, just restart your computer\n\nHope it works!!
873281
Usually if Norton can fix it, it will or it will "build a wall around it" by putting it in quarantine.  If so, your computer will be fine.  If the virus scan cannot find the virus, you should be good!
701429
Download and install free avast! 4 Home Edition Anti-virus, schedule a boot-time scan and re-boot the computer.  This way it checks all files and folders.\n\nhttp://www.avast.com/eng/download-avast-home.html\n\nThat's funny, I've used Avast for over 2 years and it's caught every virus.  (Didn't even let it ON the computer)  Check out the way this guy below spells, are you going to listen to him?  First thing he does is insult you and then insult someone else's answer.
397281
If you think it's a virus, try running an antivirus software in Safe Mode. Then you can be sure if its a virus or not. Sometimes the virus isn't really gone. Cheap or free anti-virus programs do that.
629479
The two programs you cite are Anti-spy programs. What kind of virus protection do you have? If you don't have one Download AVG or Avast. They are both free and very good. Go to this windows site and it will walk you through the proper process to remove the infection.\n\nhttp://www.microsoft.com/windows/IE/community/columns/bugbusting.mspx\n\nYou can also go to this site and  run the full online scan and then have it remove what it finds.\n\nhttp://housecall.trendmicro.com/\n\nYou have an Infection and deleting the unwanted sites will not do it. The infection will put them back as soon as you delete them.\n\nOnce  you run the online scan and removal get one of the AV programs. Then go to www.novatix.com and download Cyberhawk. It works with you AV/AS programs and works great to prevent infections. It will also detect infections already on your computer. I use it and think it's a great program.
688538
go to microsoft.com and download Windows Defender. It works!
803284
If  antivirus and spyware remover software does not work,  you can try to restore the computer to an older working configuration. Detailed instructions are posted at http://fixit.in/systemrestore.html