help. every time i do an antispy scan or antivirus scan my pc freezes afterwards?
485016
if it says that you have no viruses, delete your cookies and defrag your computer BEFORE you run antivirus or whatever else it is that you have. also make sure your comp isn't overheated!
667339
yes but after virus scan your comp
881415
its either detecting a virus which is deliberately setting this off or your system is over cooking running the virus scanner...\n\nyour pc DOES meet the system requirements doesn't it?\n\nbecause virus scanners are very system heavy especially when actively scanning...\n\nif not, ensure when running the scan that you shut down all non essential programs (yahoo messenger, IE, msn etc etc..)\n\nfailing that, if it is a virus, start the pc up in safe mode (press F8 when you turn the pc on a few times) and from safe mode run the scan from there, safe mode will only open what programs are necessary to have a system operable...
404585
Go into msconfig and turn off programs that you don't need to start when Windows does.\n\nAlso scan for viruses and spyware.\n\nClean out temporary files, use disk cleanup and defrag
1123734
do you have all your windows security updates?\n if not,you should get those and only run ONE anti virus program..running two they will conflict with each other,,not to mention slowing your machine down lots
69454
If you have some kind of antivirus or antispy software. I would suggest you run a scan. You could have something corrupting your pc. If you don't have protection, i suggest you get some.
751235
update your antivirus and antispyware programs and run them in safe mode if that dont work you will have to delete it manually \nfor tips on it you can go to this http://bartman1.blogspot.com/
872278
Do you have an up to date anti virus prog installed ?\nHave you anti spyware programs installed.?\nDo you know how to Defragment your computer ?\nDo you know how to use disc clean up ?\n\nIf you answer No to any of these questions then  there is a big possibility you have either a virus or spyware or overloaded hard drive.that is causing these problems.
353982
Okay. the best thing to do is to follow the instructions and that should solve the problem. If you want a second scan performed on your computer use trend micros house call scan:\nhttp://housecall.trendmicro.com/\nfree scanner that will scan for viruses and spyware.
59522
You probably have spyware/adware. This is the leading cause of these types of problems...more than insufficient RAM it seems. I know you probably have an antivirus, but it most likely does NOT have an antispyware. \n\n1.)Restart you system in safemode with networking (using F8 during the startup process to get to the advance startup menu) \n2.)Download LavaSoft's Ad-Aware (http://tinyurl.com/bcknm): Next your way till you get to the end of the install, the scan will start automatically after updating\n3.) What to look for in an Ad-Aware scan: The NEW CRITICAL OBJECTS are the spyware/adware installed on your system. \n4.) At the end of the scan you will see checkboxes for each malware on the system, either click each box OR right click the name of the first item and choose "Select all Objects"\n5.) Click next. \n6.) Close the scan using the 'X' in the top right\n\nBet your system runs faster after doing this!!!
389543
close everything else out on the taskbar that you can  but first run antispy from yahoo and maybe the virus scanner  and clean the  disk and do a defrag a couple of times these things can get busy and lose their  processor power  but the other day i  watched a computer hard drive be eaten by a worm and some trojans it just lost all function as the hard drive was overwritten
1096687
Hi,\n\nI have had atleast a few hundred such cases.\n\nFirst, update your antivirus software and run a full system scan for viruses. Also search google and download Adaware and Spybot Search and Destroy (third party software, so use at own risk. However, I have been using it for over three years now) and scan your computer using these two spyware removal programs to remove any spywares that your system might have.\n\nNext, you can try a few steps to check if its a hardware or software:\n\nBefore you do anything, I would recommend that you have a look at the device manager. Click Start -> Run -> devmgmt.msc and click OK. If you find any item with exclamation mark on it, try to reinstall the drivers for it. If reinstalling the drivers fails to remove the exclamaiton mark, then get that particular hardware checked and you would be looking for a replacement of that particular hardware.\n\nIf all seems well in the device manager, then check if your system freezes in Safe Mode or not:\n1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears. \n2. Select an option when the Windows Advanced Options menu appears, and then press ENTER. \n3. When the Boot menu appears again, and the words "Safe Mode" appear in blue at the bottom, select the installation that you want to start, and then press ENTER. \n\nNow while in Safe mode, try to work with the applications you usually use. I know the view might not be as pleasant as in Normal Mode. If your system is working fine in Safe Mode, then atleast most of your base hardware like hard drive, ram, cpu are ok. So, you have successfully testes the base hardware. Also, note that your base operating system is also ok.\n\nSo, if the safe mode is working fine, then either the secondary hardware, or additional softwares might be the cause of the problem.\n\nNext step is to go for Clean Booting: http://support.microsoft.com/?id=310353\n\nI know that all this is a little time consuming, but its worth as you save alot of dollars since you have diagnosed the problem yourself.\n\nIf after clean booting, you find that the system freezes everytime, no matter what configuration of Clean Booting you try, then you might have to get the hardware checked by a hardware specialist. However, you could have rounded off to some software which might be the cause of the solution.\n\nAll the Best.\n\n\nThanks,\nManish
918325
you have antivirus & antispyware\ndont go hittin on that pop up just dont load\nspybot\nantispyware blocker\nad-ware (se)\newido antispyware\nxoftspy\nwhen you have them\ninstall them\nthen update them\nand check for updates on ur\nantivirus\nthen restart da. pc as pc is starting up keep hitting on (F8) key\ntill you come to safemode menu on screen go to safemode hit on enter. then hit on enter again\nwait for pc to come to user login screen . you will see at top\n(ADMIN) hit on that name .nver put password on that (ADMIN ) account it is there for you if you froget passwords on ur other accounts. (ADMIN) can reset passwords on accounts if forgot\nnow at desktop .safemode box will be on screen . just hit on ok\nthen open ur antivirus and go to settings .set it for deep scan full scan of hard drive. then let it scan pc.for virus. if any found delete them with ur antivirus.then use da antispyware. 1 at .,time to check for spyware.malware.trojans. adware . if any found you must deslete them. if anything comes up in ur antispyware saying files have been found in pc registry . watch da. p[arth it says it is in . then go to ur registry . find da. folder that it is in. right hit on that folder. hit on delete never click on pop ups. they are spyware. that will have ur pc end up with trojans.malware on & virus. always have ur antisvirus upto date. & a pc firewall on pc\nzonelarm pro firewall is free. to use\nhave ur antispyware up to date. nbever shut down ur firewall & antivirus at all. have them on when ever ur pc is switch on . never disable them .when all scan is done .& you have remove da. spyware.trojans. malware.adware. clean up ur pc by defrag .da hard drive to . defrag hard drive. hit on start> all programs> accessories>system tools> disk .defrag . what you do when you see da. defrag box on screen is hit on defrag. let it defrag .ur hard drive. .when that is done .restart pc . and come back to ur user account . name login . make sure ur antivirus& firewall are on & in taskbar . then open explorer. hit on the red X to stop it going to a website. then hit on tools> internet options . fropm there\nhit on delete cookies . then hit on delete files.check mark da . box .delete all offline content then hit on ok. then hit on clear history. and hit on da. history .tab set it for 1 then hit on\napply& ok . remember never set a password on that (ADMIND) account you seen at start up. that (ADMIN) account can get you back into desktop if you forget ur password on ur other accounts .
923036
Great question and thanks for participating. It's obvious that you have a great deal of knowledge with computers simply because you wouldnt have the particular equipment in your computer if you didnt. There are a few things that can cause that problem as you know, cookies and temp files being the main cause. Also, by defragging the hard drive will help. The registry files can also cause problems of that nature and will need to be cleaned up and repaired if necessary. Registry cleaners are available at no charge in some cases and can be found by using www.google.com. Last of all, do not overlook the possibilities of trojans, viruses, etc which can also cause that problem for you. If I can help in any way, plz let me know and i'll work with you step by step until the problem is solved. Hit me on dumbbutt4321@yahoo.com if you'd like. Larry RadioShack 01-9590
135279
Hey, i had the same problem few months ago...that was a virus..i tried everything but wasnt able to catch..i had one antispyware and 1 antivirus..but no help from them..\nso last option was SYSTEM RESTORE..GO TO \nstart > accesories > system tools > system restore..\n\nthis is a program that restores your computers setting..\nselect a date when your computer was working good (1-2 weeks or something)..BUT REMEMBER..you will lose all data that you have installed during that period..so take few minutes to think about selecting your date.\n\nand believe me, everything will be fine..\n\nstill have problem..let me know..\n\nhope it helps..
787207
if it's freezing in normal mode and in safe mode it's fine then it means that there is a program or service ruining in normal mode that makes your computer freeze. what you can try to do is to disable some programs/services that you don't need to use right away. Go to Start/Run type msconfig  then go to startup tab and uncheck everything from there except video card drivers(usually if you have Nvidia). then also go to services tab, checkmark hide all microsoft services, then uncheck all non windows services. then restart your computer. If it works fine for 10 min, no freezing then you can do the same thing but enable few programs/services..after a couple of times you'll find the program that was causing the problem.\n\n\ngood luck
246353
Normally lockups are caused by Heat issues...check all your fans and make sure they are all spinning freely and you might try the simple test of leaving your case off, if it doesn't lock with it off then you need some new cooling in your system. spyware doesn't usually cause freezing or erratic results. it usually just causes slowing.