Should I address my grievance to the management, or sell these inferior goods on the secondary market?
487121
Sell them on the secondary market. Complaining to management will get you nowhere.
667758
Nope sry hun! Try your local BBB (Better Business Board) for refferals and complaints! :) GL
973579
Don,t complain since the person to whom you are complaining might accept it or not.so sort it out by discussion.iam sure you will succeed
704737
The customer is not right when they are rude and abusive. But I agree with Genie previous answer. Listen to who signs your paycheck.
298045
I always price a little higher and let them negotiate me down...that way they are getting a "deal" and so am I because that was figured that in to start with.  Don't charge a whole bunch for clothing items - they just don't sell very well unless they are new and still have tags on.  And, the bigger the sale, the more customers, so go in with a couple of other people and do it together.  Sell sodas, homemade cookies, coffee in the morning...let the kids make the profits from those things, etc.  It turns out really good that way.  Sometimes enough to take a vacation on =)
830829
Not a conflict that I can see.  Two businesses that for efficiency's sake are owned by the same person.  Maybe you could explain why you think this is a conflict of interest?
934010
i think i would consult the manager (as a manger of a store) when there is conflict between employees it really hurts the business, it may not be noticeable now but it will hurt the business.  this is what i would do, go to the manager, tell him/her what this person is doing tranlate what she wrote, and tell him i am her to work and not be playing games with people, and that i am afraid of her actions toward me and the may result in customer loss (if what shes doing this stuff in front of the customers........good luck and hope it all works out for you
923837
This suggests wholesale:\na) Honor any returns to your company due to your error w/o question and w/ a quick refund.\nb) You are only as good as your sales' staff - be it in-house or on the road. Reward them well for jobs done well.c\nc) Offer incentives to stores who handle your wares well.\nd) Help your customers - ask what they need, assist them in tight inventory control - both coming and going.\ne) As head honcho - call 3 times a year to check on everythng.\nQuality counts - offer it.
1039534
either get a job or sell your stuff
898025
Whoever said contact your local trading standards gave a good answer, but another approach within the company is to write directly to the CEO (Managing Director).  You will have to research his/her name and contact details but go to the top and support your complaint with copies of your evidence.  \n\nIf that doesn't work, outside agencies are the only alternative.\n\nAddition:  Have you noticed that all the answers here have received negative ratings?  Obviously an airline employee with too much time on their hands at work, rather than getting on with it and dealing with complaints like yours.
826386
Get it reduced or take it to trial
814699
Get in touch with your local Trading Standards there number should be in your Telephone directory. I work in retail and they have an obligation to supply to the customer. Without you they wouldnt be able to continue trade.
208523
flat out tell them that your selling plenty, and there arent many, and you dont need to waste your time dealing with them if they think they can act like that, pack up your crap and start to go and let them know you will let their boss know that they had no interest in trying to do what was best for the company. then leave your card and tell them to call if they ever pull their head out of their caboose.then leave.
208464
Call the General Manager of the store. Explain the problem and solution you would like. \n\nIf no help call the corporate office.\n\nIf still no help call the Attorney General and The Better Business Bureau. And write a letter (send it certified mail) to the Corp. Office and General Manager telling them the issue you were having, the resolution you feel is necessary and how they failed to help you and that you filed a complaint with the Attorney general and BBB.
101498
Yes.  Ive actually walked out of several places or complained to a manager and if I dont do that I just dont go back.  The way I look at it is, customers are paying your salary so you better show some appreciation.  If you are that miserable in customer service, find a job doing something else!
908268
That isn't fair.  I would write everything down and take the issue to upper management or HR.  No matter what your job title, it is no reason to be treated that way. The quick vengeful solution would be to quit during a very busy time of day, but you have to make sure you will  be able to make do until you find another job.  Doing that won't look good for you when you apply for the next job though.  Just try to be patient for meanwhile.  I actually think this is the easiest time to look for a new job, especially in retail or any place that gets busy during the holidays.  Good Luck!!
1170665
well - I think you should have sorted that out first. try the company your buying off. otherwise do some work and advertise them