why is it hard to measure the impact of knowledge management?
461993
knowledge management is something that cannot be measured using metrics. it is something that adds value to a company but its true importance or benefits can't be compared to its initial costs. This is because knowledge management does not provide the firm with money per se, but it provides the company with a better way to handle knowlege as well as enable information sharing between employees. this INDIRECTLY will improve so many processes and aspects of the firm that it will generally be impossible to localize the affect of the KM system on profits in one area. As a result of this you will have to factor in so many different areas of the firm as well as elimiate other possibilites of the causes of impact on employees that it makes it that much more difficult to measure KM effects. \n\nIf you wanted to measure the impact of knowledge management, the best way is to interview all users of the KM system and ask on their views before and after. If possible ask them before implementation of the KM system on their fears and optimisms of the upcoming KM.\n\nedit: changed first line to incoporate metrics
1016550
As big company set a benchmark of their staff performance. there is an index  of skill,time management, task fulfillment and cost incurred during the task given. \n\nAs big company such Dell, various aspect need to be measure to evaluate salespeople performance. However its easy to evaluate sales people because the sales target is the most eligible indicator. See how the salespeople closed their sales, how soon they develop their sales skill, how the react towards customers inquiry,how is their computer knowledge getting on, if they are still talking about 128MB tumbdrive rather than knowing that 1.0GB has been exist for so long in the market, they still need to learn something, Apart from that also monitor their cost involve in doing sales, if the closed the sales with break-even then you need to find a better sales person.  however do appreciate them, as sales work is not an easy task in the challenging world today where customers keen to find things themselves rather than listening to salespeople advice, most customers believe their knowledge experience sometimes better than the one who sales the things.
396692
Collaboration, understanding and empathy. Not in that order.
92086
Thomas Stewart wrote one of the best books on KM, titled "Intellectual Capital."\n\nBasically, KM is the discipline whereby a company proactively and explicitly manages its knowledge and intellectual capital in 3 categories:\n\n1. Human capital (employee knowledge, education, experience, skills, etc.)\n\n2. Structural capital (procedures, methods, documentation, patents, etc.)\n\n3. Customer capital (information and insights about customers, their past purchases, their demographics, etc.)\n\nKM currently has a bad name because it was thought that technology would solve knowledge problems. This is like saying that a library will help you find all the answers you need.\n\nHowever, KM is still useful IF we focus more on the "knowledge" part of KM, and on how people actually learn in a corporate setting.\n\nThe best example of a KM system is Yahoo! Answers (which you and I are using). The system is simple, it keeps track of who's contributing, it gives you a score to encourage you (and make you look good in front of friends and colleagues!), etc.\n\nYahoo! Answers is a rare example of a good KM system. Training is not even needed, since it's so easy to use!\n\nHope the above helps! :-)
711003
Knowledge management presents many benefits for an organization.  A few of the benefits of a KMS are listed below.\n\nMore efficient question/problem handling \nGreater access to knowledge \nReduced training time \nBetter maintenance of organizational knowledge \nIncreased customer service levels \nReduced resource requirements \nA Knowledge Management System provides users greater access to knowledge.  Just as important is the user's ability to capture and share knowledge of their own.  This leads to more efficient resolution of problems or questions, reduced training time for new employees, and better maintenance of organizational knowledge. All of which help increase customer service levels and reduce the need for additional resources to manage the growing support demands that face most organizations.
362281
1. Lack of coordination\n2. Harder to implement big projects
104525
I have myself gone through a similar situation. So, what I did in that case was I tried to make my colleagues do their share of work, but it just wasn't working. Finally, what I did was, since I was concerned about my mark, I asked them what THEY wanted to do. And it ended up as - I did more work than they did, but still, we finally, did a good presentation and got a good mark.
88444
I think that the most important impact on problem solving skills is experience with similar situations in the past.  It allows an intuitive, rapid grasp of a problem as a whole and subconscious comparisons with past successful solutions.  I believe that in most cases this is how we solve the problems of life.  But certainly also the ability to use the scientific method to systematically analyze and recombine the factors present in a problem is of immense value too.  This latter factor depends more on education and innate intelligence as measured by standard IQ tests, but is more easily taught than the intuitive problem solving variety, which is very dependent on the accumulation of multiple experiences.\n(Opinion of a Nursing Instructor)
738116
Exposure to modern management practises\nmore oppurtunity to grow\nmore exposure\nmore challenges
1036723
The culture of an organization is the way it does business.  For instance, some organizations spends lots of time gathering data, working every angle, getting it 100% right, before launching a new product or idea.  Some go by the 80/20 rule meaning they get it about 80% right and launch the product figuring they will fix the 20 percent as it becomes known.  Still other organizations shoot from the hip and hope for a winner.  Conservative plodding companies fall into the first category, microsoft might be in the second category, and cutting edge are in the third (amazon.com comes to mind).  There are advantages and disadvantages to all approaches, but the buzzword for today is speed of getting product to market to beat the competition.
52382
Do your Theory of Knowledge Paper yourself :-)\nbut remember everything we experience is part of our personal attributes
657835
when an organisation is in business it must decide what it is going to do how, and why? This is the planning stage, a study of the external and internal environments (environmental scanning) will show what the core competances of the compnay are and they can set about establishing goals, the goal must be inline with what these are and how they are going to achieve it and must permeate through the whole oganisation so they are aware of what they want.\n\ngoogle search click on advanced and then search in domains ac.uk, should give you some good answers, or try bized.co.uk?\n\nhope it helps
565611
It's kind of a phased approach where one item follows another. It's general to software methodologies and not really specific to BI. There's a good diagram and some discussion in the link below.
133298
If you know enough about the inner workings of the organization, try developing a plan and steps of implimentation, understanding change is not going to happen overnight.  Don't go in to a meeting saying what's wrong, but with a plan to make things better.  If you don't know who all may be impacted by the change, because sometimes easier for you means more work for someone else, ask to learn more about the company and tell them your intentions.  Most companies that have situations that are "normal" don't always resist change but need to see a clear plan before taking a "leap of faith".  If you were looking for something more detailed I apologize, this is just a style of buiness that has worked at my organization.
883721
Too many people make too much out of the management of a project. In fact, you can spend way too much time on just the management of the project and not the actual project work that needs to be done. I use a simple methodology that takes much less time than a big cumbersome process. See the link to find out more about what it really takes (and no more) to manage most projects.
294631
I think most leaders don't understand the power of good collaborations. Good training would help them see how they as well as the other partner can benefit.
616883
There is no true measure of knowledge.  Writing to show knowledge is one form and actually doing to show knowledge is another.  I have known people that can do well on about any paper test and not feel confident to do the tasks and just the opposite.  There is no real, true measure.