How can I contact Yahoo regarding my account being hacked into and me being locked out?
464902
I had a similar situation happen to me.  Someone got my password, changed my secret question, and all but locked me out.  I informed Yahoo immediately, but to no avail.  I used a feature on their help page (which I don't think is available anymore) that was essentially live help.  They told me that since it was a "free account", I would be up a certain creek without a paddle.  Then I tried to e-mail them from an account I made with MSN, but I just got the same response.  I feel you may be in the same boat as I was.\n\nGood Luck
85410
You'll have to email the support staff and ask them to reset your password. You'll probably have to have *some* way of proving that account belongs to you, though, such as all the registration info you undoubtedly had to give when signing up (name, birthdate, address, that sort of thing) so let's hope you didn't make all that stuff up
123021
If that does not work, it's possible the account got compromised by a hacker or something.  You can call Account Verification at 408-349-1572 option 2, option 2 and they can reset your password for you.\n\nHope that helps.
1155008
Yeah sorry, I had this problem and I actually found the yahoo number and called them and basically they said that there is no way to get to your account without that information that you supplied when you first opened it...so you just lose all that stuff basically, sorry I couldnt help
547473
Contact Yahoo customer care:\n\nhttp://add.yahoo.com/fast/help/us/security/cgi_feedback
473114
Why would you want a stolen password...?\nAs far as I could find, you have to go through Yahoo security.
718431
QUOTE\n\nReporting incidents\n\n    * To Yahoo!\n          o If you believe your Yahoo! account has been compromised, please report the incident using our contact form.\n          o If you have been contacted by someone about your Yahoo! account asking for a password, birth date or other personal information, please forward the email to mail-spoof@cc.yahoo-inc.com. Please include the full headers and the HTML source code of the email you received.\n          o If you are a member of the security community and need to report a technical vulnerability, contact: security@yahoo-inc.com.\n    * To Law Enforcement\n      In the event that you believe that your personal safety is at risk or if you believe that you may be the victim of identity theft or other illegal conduct, please contact the appropriate federal, state or local law enforcement agencies directly. \n\nEND QUOTE
23896
You should contact Yahoo Account Verification.  They will verify your personal information that you entered when you opened your account and then issue you a new password. They can be reached by calling 408-349-1572 option 2, option 2.
284518
Find out if Yahoo kicked you out. Temporarily make another e-mail account and go to customer service. They will either tell you or research why they did.
651754
Wow, I hope you can get a hold of someone at Yahoo. That exact same thing happened to my roomate. He forwarded a phishing email to report it and got his account closed too! Not on Yahoo, but another email service. After writing a complaint letter about it he got the account back in a week or two.\n\nWhat are you supposed to do???? How stupid is that~!
106449
it sounds as if someone may have hacked into your account to send spam, or you have a virus on your computer that emails itself to everyone in your contacts.\n\nContact Yahoo customer service and find out what they are accusing you of.  If you can get into your account, change the password immediately in case someone hacked your password and do thorough virus scans (more that one) to clear your pc.   If you can prove you were hacked or infected, let Yahoo know with the details.
325252
login to yahoo mail, inside there is an option called Account information. u can change ur yahoo password there. Many settings r also available there if u wish u can also change that.\n If this won't work, try this, goto www.mail.yahoo.com and click on forgot password link. it will ask for security questions and if u can answer it correctly they will reset ur password to a new one. Try this only if it urgent and first method is not working . Thankssssss
539610
Contact the police and Yahoo security
963692
Get Hotmail,.. tell noone your account,.. \n\nOr make a New Yahoo,.. tell noone your account.  That's the only way to avoid and that doesn't even work,.. first day you might get mail.\n\nSo how do you feel about these Hackers?  *puts ear muffs on*
1024557
This is what I found on Y! Answers search, from a past answerer 'Scara':\n"Email the yahoo account security department.. they are able to verify the past information on the account... if any changes have been made they are able to see the changed info.. there email address is account-security-help@ cc.yahoo-inc.com when you email them just put your yahoo id in the subject line and in the body of the email just tell them what happened.. They will send you a list of 8 questions.. Just reply to that email.. do not change the subject line.. and answer the questions.. they will be able to verify those questions based on the original registration information and should be able to help you access back into your account."
573740
1) Someone has hijacked your account\n2) You have forgotten or mistyped your password\n3) Your account has expired\n4) Yahoo's server is playing up
433158
notify yahoo and have them help u