heeeelp!!! what should i do if I install an antivirus, reboot my pc and find that it freezes at start up????
405155
Reboot in safe mode and uninstall the software or complete a system restore.
135279
Hey, i had the same problem few months ago...that was a virus..i tried everything but wasnt able to catch..i had one antispyware and 1 antivirus..but no help from them..\nso last option was SYSTEM RESTORE..GO TO \nstart > accesories > system tools > system restore..\n\nthis is a program that restores your computers setting..\nselect a date when your computer was working good (1-2 weeks or something)..BUT REMEMBER..you will lose all data that you have installed during that period..so take few minutes to think about selecting your date.\n\nand believe me, everything will be fine..\n\nstill have problem..let me know..\n\nhope it helps..
95877
trying going in the safe mode .. if you are successful in that .. look into the START MENU > PROGRAMS > STARTUP  here you might see some file which should not be here. If you have any delete it.\n\nSecondly in START > RUN type 'msconfig'  (without quotes ' ) then see the STARTUP TAB. Here you will find all the programs which executes at the time of start up.\n\nWhy i"m telling you all this because sometimes a software gets corrupt and it re-boots your system as soon as the system starts up
530545
The next time you bootup dont click on the ignore button instead click on start/run and type in msconfig go into the startup items and disable the offending program. That should help. reeboot then uninstall the program and if wanted reinstall\n\nhope this helps\n\nRezz
702724
Turn off your System Restore ... every time you clean the virus it remain in the system restore ... when you reboot ... it reloads itself ....\nTurn it off .... Scan ...... reboot ..... Turn it back on
873580
Go look at your power settings in the control panel and disable standby.\n\nWhat happens when you use the start button to shut down the computer?  SOmetiomes viruses and bad stuff will hang during shutdown. Make sure your antivirus software is up to date and running.
18988
plz, download a good anti virus s/w & also u can put some good spyware.....\n\nit's better to format & reinstall ur system. if there is a virus problem... it must be done.....\n\ncheck some of the good antivirus & spyware & also u can use the windows firewalls....\n\nthe window firewall is not that much better.... but, it can be used....
837173
I would reboot into Safe Mode and run the scan again.   I would suspect an active virus that is preventing removal and causes your anti-virus to crash.   Safe mode is entered by using the F8 key during the startup sequence.  Hit F8 just before the Windows welcome screen appears, so you get a boot menu.  Pick SAFE MODE from the startup menu. \n\nYou might also have some nasty Spyware.  You should have an anti-spyware solution on your computer. I recommend that you go to http://www.download.com and get AD-AWARE and SpyBot Search & Destory. Install, run, update and scan your computer with both programs.\n\nGood luck and Happy Computing!
53081
When you start your computer most of the time, several programs start with it. All that you need to have running is explorer, and state manager, taskmanager, and your antivirus software. Here are some things you can do to not only stop it from freezing, but speed it up. Go to start at the bottom of the screen, go to run, and type in msconfig, hit go. Go to the startup tab. uncheck anything that doesn't have to do with the things I mentioned above. then hit ok. Restart your computer, and when it loads a box will come up telling you that you are using selective start up, check the box and hit ok. You may also want to check your scheduled task folder, some things in there could freeze the computer. Go to start, programs, accessories, system tools, scheduled tasks. Most things in there you can disable by unchecking the enable box at the bottom of the page. These things you can run yourself. Also a couple of more things you can clean up your computer, go to start, programs, system tools, and disk clean up. check all of the boxes, and hit ok. Also in system tools, you can scan disk then run disk defragmenter. These things sound like alot, and it may take awhile, but it will be worth the effort. Just think of it as a tune up for your computer.
1048538
get an antivirus program... there are no free antivirus programs\nbuy one now b4 it's too late...
839460
first hit the full scan button in your antivirus ( if you are using any antivirus in your system)\n\ni guess that it might be virus in ur system,\n\ngo to windows update and see if something is there to update your PC. after full scan and windows update restart ur PC and start in safe mode( hit F8 during start up to get selection screen)\n\ntry to use that application in safe mode. if its working fine in safe mode than try in normal mode next time.\n\nplease let me know if you have any further question.
896047
Making a startup disk will do nothing to fix your problem.\n\nA startup disk is just a floppy you can boot off of. When you boot from a floppy Windows will not load - it will load "command.com" which is the DOS command line interpreter. The only reason to do that would be if Windows didn't boot at all and you wanted to copy, rename, delete, or change the attributes of a file.\n\nWindows Me is notorious for being horrible (trust me - I'm an IT consultant - it sucks!). Windows 95, 98, and Me are all pretty unstable and they are know to have freezing problems whereas Windows 2000 and XP are much more stable.\n\nMost likely you have a software problem of some sort. Unfortunately without seeing the PC it's hard to tell you want to do to fix it. Make sure you have a new and up to date antivirus program installed - I'm guessing you don't since a lot of new ones won't even run on Windows Me - chances are really good that you have spyware or a virus of some sort.\n\nIt's really time for a new PC with an up to date operating system.\n\nGo to http://www.trendmicro.com and use their free online virus scan to check your PC for viruses. This does not tale the place of having a good antivirus program installed but at least it may tell you if you have a virus and if your lucky get rid of it for you.\n\nGood luck.
1022435
The first thing I would do is check for heat.  Make sure the processor is not overheating.  This causes computers to freeze.  Next, download an anti spyware program: (Avast! Home Edition is free and really works good and Spybot does a good job too.  (Google them up if you want to use it)  Install the program but do not run the scans yet.  Turn off your computer, unplug the ethernet cable (or whatever your internet connection is).  Turn on your computer and run it in safe mode (as soon as you turn on your computer, keep pressing F8).  Once in safe mode run your anti spyware utility.  \n\nSome spyware is really clever that when you uninstall or quartine the process, it adds more processes.  If you go to safe mode, majority of them will not start and gives you a better scan.  While your there, you can also do a defrag.  Defragging is good in safe mode because in normal mode, defrag utilities cannot defrag anything that is running.
796841
I would download AVG Anti-Virus (it's free), update the virus definitions, then run a scan while in Safe Mode\n\nTo start in Safe Mode - restart the computer and as it begins to boot up tap the F8 key on your keyboard until you see an alternate menu, one of the options being 'Safe Mode'\n\nThen I would run a full system scan and let AVG remove anything it finds.\n\nIt couldn't hurt in install SpyBot Search & Destroy and AdAware (two free anti-spyware programs) while in Safe Mode as well.\n\nTo read more about Safe Mode - go here - http://www.malwaresolutions.com/how_to_start_in_safe_mode.html\n\nTo download AVG Anti-Virus (and other free anti-virus applications) go here http://www.malwaresolutions.com/tools_anti_virus.html\n\nTo download SpyBot and AdAware (and other free anti-spyware) go here - http://www.malwaresolutions.com/tools_spyware.html\n\nThis is a link to a page on How to Remove Viruses - http://www.malwaresolutions.com/how_to_remove_viruses.html\n\nAfter all the malware is removed I would uninstall any other anti-virus software and keep AVG but that is a personal opinion.\nGood luck - I hope this helps!
964056
Do a system restore and then if that doesn't work run your anti-virus and anti-spyware in Safe Mode. (F8 tapping continuously while booting).
1007969
I suppose you are running anti-virus & at the same time working on your pc. If the RAM config is less, then its normal for your pc to freeze or slow while the anti-virus is running. Try increasing the ram to atleast 256 or 514 MB. Sure this will help you. But before buying one check out if your motherboard support any extra ram & also what type of ram can be installed S or DDR. \nIf you dont want to replace ram, simply remove unneccessary softwares (which you dont use much) & also delete unwanted data. Further, dont open multiple applications together.
446440
First, do a complete check with whatever anti-virus program you're using (I'm assuming you have one, but if not, by all means get one...AVAST and AVG are free).  Then run an Anti-Spyware program, such as Spybot Search and Destroy, and/or Lavasoft's Ad-Aware.  \n     Next use the MSCONFIG command from your "Run" utility to check on the programs that are automatically run on your computer at start-up.  ONE AT A TIME, uncheck the ones that appear superfluous...these might include such things as RealUpdate, etc.  Reboot after each deletion to see if your pc still operates correctly.\n     Last, but not least, you might think about adding RAM to your system.  That will be a big help to speed things up.  Hope this helps.