How do you deal with a person who has worked hard and delievered very badly?
412990
You have to honest to the person, praise him for his hard work but then you have to let him know that his work is not up to the standard.  Try to understand why the quality was substandard, whether there is any problem other than the guy himself.  Besides, you may have a mismatch of his talent and the job that he is doing.
439201
I can imagine how complicate it is to have such a person in your environment. Sometime it could be a member of your family, your spouse, and then it is much more complicate. \n\nIf you have such a person in your workplace, just remember one important thing; DO NOT feel sorry. \n\nHe/she is not so poor and weak and self-victimizing persons survive in this world very well. They use their "victim position" to manipulate with people, to emotionally and morally blackmail them, what is very exhausting. People in their surrounding usually feel confused, guilty, exhausted. They feel like they cannot help them, cannot do or say the right thing...\n\nDon't let him/her drag you in his/her vicious circle. If you find yourself feel sorry or sad, stop it. Don't empathize and don't try to help or offer the solution. Try to concentrate on your work and let her know it from the very beginning of your working day. If she starts to talk about problems, listen to her politely to some extend, then show her that you "accept" and "understand" what she told you and then either change the subject or tell her that now you have to concentrate on your duties. You can eventually tell her that she is the one who has to resolve her problems and that you cannot help her, but don't let yourself be a part of her problems. And don't be surprised if she reacts on it as if you are not empathic enough, you don't understand her or something like that. This is a usual strategy to make you feel guilty, because SOMEBODY HAS TO BE GUILTY, for her. Stay out and remember that it is not easy. If nothing helps, talk with your superior to eventually move you to another office.\n\nadditional details:\nYou obviously know him very well. You said that those persons are like chameleons and are very good in that. That is exactly the characteristic of manipulator. Don't blame yourself for feeling sorry and offer a support. It is normal human reaction and every normal person would do that. But if you feel permanently guilty and exhausted in communication with him, stop it. YOUR guilty feelings and exhausting are sure signs that you have a problem with manipulator. NOBODY HAS A RIGHT TO MAKE YOU FEEL LIKE THAT.
698450
try to talk them about it. They simply can't be like this for the rest of their lives.\nSet up a plan to let them talk privately. And don't try to side with one person.. OK? ;)
829792
avoid any confrontation, play the headache/not feeling well act until yo are ready to bounce then leave him a note letting him know why you chose to go.. maybe with a word of advice in the hopes that he'll be better to his next victim...\nthis is assuming of course that he is unbearable...\nMaybe you're the tough one to get along with?
605279
Unfortunately, having to interact with persons that you do not like is good training for the "real world".  We all have to work, at some time, with someone that we do not want to work with.  The best way to deal with such a person is to treat them with kindness.  If he's looking at you in a threatening way, then smile, and say "How's it going, Man!" and then go on about your business.  If he insults you, then say something like "Hmmm.  I see where you're coming from!" then go on about your business.  In other words, don't feed the fire, and by being "cooperative" you will confuse him when he does not get the reaction that he expected.  On the other hand, if he is threatening you with physical harm, then do not walk away but look him dead in the eye and tell him to "lay off".  Hold your ground, and your eye contact.  Most bullies will run when confronted with determined opposition.  And do alert your teacher or principal if you feel that you are in real danger.
54465
first you have to come up w/ answers to all of their excuses.  spend a little time on their side before just going after them.  offer them advice and options on how to best solve the problem.  you also have to learn to remove yourself from feeling guilty.  know that you did not put them in the situation they are in and also know that you are doing a job and it is nothing personal.  there should be training aids provided by your company to counter any response given by a customer, check into that.
254560
It seems to me that this person has a lot of faith and trust in you if they have confided in you. Also if they have come to you they are really reaching out for help. I would look in your phone book under drug abuse and call the hot line and ask them what you should do. They are usually well trained volunteers that will be able to give you advice on how to approach this personality type without scaring them away.
1175181
Just go right over the top of her. Have a group meeting with the owner and voice your concerns. Ask the owner if they will talk to the manager directly, or if you think that would run downhill to everyone else, see if the owner will 'stop in' once in a while or possibly pick up a short shift. Doing that would keep the manager in line a little better or maybe the owner would catch them in the act of whatever and you could notify the owner of repeat offenses. Also putting a customer feedback box or something would inform the owner of bad 'tude from your manager.
830672
I think we have all been there.\n\nI have a co-worker that just cannot accept responsibility when she screws up.  It's maddening.\n\nSo.....I went onto MSN and found an article about working with difficult people, it described her to a "T" and I typed up a label and mailed it to her.\n\nShe was furious but it brought the issue into the open as she was trying to find out who did it and therefore we were able to discuss WHY someone would do that.  We also made her "put the shoe on the other foot" and think of how she would feel if she had to work with someone that treated her co-workers the way that she did.\n\nShe's still difficult and a witch most of the time but at least she thinks about her actions a little more.\n\nGood luck, there's one at every workplace.
98027
Talk to them and if you are having a hard time doing that, write them a letter or an email to let them know how you feel and what you need, be very sincere and just say anything you want but at the same time don't be mean, rude or disrespectful. Let us know how things work out for you.
1150051
Be as nasty as possible if that dont work talk to the police. Show no care or feelings for the person just hate and be very nasty that s the only way to get through to them may sound harsh but thats how its done. oh or intreduce her to you best friend lol
321650
Either contact Ala-non for help or tell the person you are concerned about him or her because of --------- and ------------- and ---------------. Explain to the individual the impact he or she is having on you and other love ones. If appropriate talk about work issues. Then provide info on where to get help. Good luck.
873375
These people are insecure and miserable.\nKill them with kindness.\nDont give them the satisfaction they are looking for.\nIgnore it.\nThat dont know how to do deal with that.\nBe proud of who you are.
964939
Keep your friends close, but your enemies closer.\n\nbefriend this person, don't complain about them any more, and wham when ever they say  bad - you can casually mention to the boss which is negative about the job or your boss let your boss know :)  Yeah be a backstabber/brown noser
1100783
I worked for this woman that was a nasty b*tch also, actually a couple of them and both were my bosses.\n\nI was a 'file assistant' and Carol was my boss. I was just reentering the office environment after bartending for years. She was nasty and rude. I think she didn't like my happy attitude and smiling all the time. I would have to stamp the mail a very specific way and I was never really shown how to. Since I was making mistakes she was even more disgusting to me. Telling me that she wouldn't let me on the computer until I did it perfect for a while. Well, she gave me my one month review and boy was it horrible. I retaliated with my own review of her and that her review was based soley on her personal opinion and she didn't like it at all. There was a sit down with HR, The VP and the Owner of the company and I told them that if I have to continue working for her then I wouldn't continue working there. I had heard, while working there, that she went through about 5 file assitants a year. So I know it wasn't me.\n\nThen another boss of mine didn't like the fact that she was a dumb*ss, who couldn't spell, put together complete sentences, or speak clearly. I asked her one day if anyone had put together an Excel file for the job (I coordinated maintenace for about 250 stores) and she said no. Well, a new girl started and she tells her how she had this fabulous idea of putting together this Excel file, which I put together, right in front of me. I immediately corrected her. She didn't like that. Subsequently, my best friend was working there in the same department and my boss told her that I was after her job. I wasn't. all I wanted was a good raise when it came time. Oh well for her.\n\nNow I work for a company where I was promoted in less then 9 months and I was told when I started that the woman can be catty (which aren't most of them in the office). I have no problems with anyone there.\n\nWell, now that I shared my experiences with you, cuz it reminded me of what I went through.... The boss sees that this woman is being petty and if the boss doesn't, do you really want to continue working there?
897352
You can't demonize somebody . If they are not nice , just be glad you no longer work there . Find something else that makes you happy . Success is it's own reward . Forget about them . Are they really that important ?
531119
Try to find it in your heart to see this person as just a sad someone who will never be as fabulous as you are.  Cultivate compassion and forgiveness for him or her, and be happy that you are nothing like him or her.\nDo not forget this person though, or the harm he or she has done to you, and recognise the lessons that this person has taught you about your own feelings.  \n\n"Forgive them Father, for they know not what they do".\n\nLove is always the stronger force, and hate leads to your own personal destruction.  Let go of the anger and find the peace and you will be all the more a better person for it.