How can i get rid of w32.rontokbro@mm when its still in my comp after following symantec's instructions?
364550
Get Rid of NORTON ANTI VIRUS co my-etrust.com and download their trial version for a month it will fix it fast.\nClick this link please:- http://store.ca.com\n\nI found Norton Anti Virus very heavy on my PC resources and quite ineffective where a lot of Virus are concerned.Maybe I am wrong but that's what I experienced.\nI am using Mcafee now and very much satisfied with the results
1186339
It's likely the malware files kybyrd.exe and dfndra.exe in your C:.  Prevx1 will get rid of it.  Go to free.prevx.com and download it.  It gives you a free 32 day trial.  It's one of the best malware removal tools I've ever encountered.
882509
Mine did the same thing and found out that when it happens svchost.exe is hogging at close to 100% CPU. \n\nThere were 2 culprits doing it-- Windows autoupdate and Wireless auto configuration.  I just disabled both on system services.
244008
You will need to use the SmitRem tool and this procedure:\n\nhttp://www.bleepingcomputer.com/forums/topic47826.html
357869
The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.\n\n\nDisable System Restore (Windows Me/XP). \nUpdate the virus definitions. \nRun a full system scan and delete all the files detected. \nUse the Security Response "Tool to reset shell&#92;open&#92;command registry subkeys." \nDelete any values added to the registry. \nDelete the scheduled task.\n\nFor specific details click on the link below.\n\nhttp://securityresponse.symantec.com/avcenter/venc/data/w32.rontokbro.b@mm.html
788908
I advise this.\n\nRemove Norton then try any or all of the following.\n\nJust so you know you should use some type of antivirus protection.\n\nRemoving Symantec / Norton AntiVirus and LiveUpdate \n\nClick on Start and then Control Panel. \n\nIn the control panel, double-click on Add / Remove Programs. \n\nLook through the list of installed programs for any item that says \neither Symantec, Norton, or LiveUpdate (for example "Symantec \nAntiVirus Corporate Edition" or "Norton AntiVirus 2002"). \n\nBegin looking for Symantec or Norton items. LiveUpdate should be done last. For each Symantec, Norton, or LiveUpdate item, select the item and click Remove or Change / Remove or Add / Remove. Follow the instructions, and click Yes or Yes to all when prompted.\n\nNOTE: If you attempt to remove LiveUpdate and receive a warning message about other Symantec applications being registered with LiveUpdate, click Yes to ignore the warning and remove LiveUpdate. \n\nWhen you are done, there should be no items in the list that say \n"Norton,""Symantec," or "LiveUpdate." \n\nClose the Add / Remove Programs window. Close the Control Panels window. \n\nReboot your computer if it hasn't already automatically rebooted. \n\nIf present, delete the C:&#92;Program Files&#92;Symantec folder. \n\nIf present, delete the C:&#92;Program Files&#92;Norton AntiVirus \n   (or C:&#92;Program Files&#92;Norton) (or C:&#92;Program Files&#92;NavNT) folder. \n\nIf present, delete the \n   C:&#92;Program Files&#92;Common Files&#92;Symantec Shared folder. \n\nBetter AntiVirus Options:\n\nFree Anti-virus:\nhttp://free.grisoft.com/doc/1\nhttp://www.avast.com/eng/avast_4_home.html\nhttp://www.free-av.com/\nhttp://www.trendmicro.com/hc_intro/default.asp\nhttp://www.superantispyware.com/\n\nOther Anti-virus help:\nhttp://www.f-secure.com/v-descs/\nhttp://www.cert.org/other_sources/viruses.html\n\nFree Online Virus Checks:\nhttp://onlinescan.avast.com/\nhttp://www.avast.com/eng/avast-virus-cleaner.html\nhttp://housecall.trendmicro.com/\nhttp://support.f-secure.com/enu/home/ols.shtml\nhttp://www.kaspersky.com/scanforvirus.html\nhttp://us.mcafee.com/root/mfs/default.asp\n\nAlso, don't forget about Anti-Spyware:\n\nFree Anti-Spyware:\nhttp://www.spywareguide.com/onlinescan.php\nhttp://www.safer-networking.org/\nhttp://free.grisoft.com/doc/ewido-anti-spyware-free/lng/us/tpl/v5\nhttp://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10399602.html?tag=lst-0-1\nhttp://www.windowsecurity.com/trojanscan/
227397
Try this site http://securityresponse.symantec.com/ - in the search box - enter the virus name and download the fix tool
803474
Try to delete it manually or change your antivirus program. Here you have some free ones:\nhttp://askcomputerexpert.ws43.com/download
254611
Here are a couple of links to help you out:\n\nFrom Symantec:\n\nhttp://service1.symantec.com/SUPPORT/goback.nsf/docid/2003111717232458?OpenDocument&wsrc=hho&prod=Norton+GoBack&ver=4.0&csm=no&seg=hho\n\nFrom Bleeping Computer:\n\nhttp://www.bleepingcomputer.com/forums/lofiversion/index.php/t6725.html\n\nHope those help!
1065938
u may try disabling script blocking. and if it doesn't work, then do what i did a year ago - DUMP NORTON!!!!\ntry Avast [avast.com] or AVG antivirus [grisoft.com]\nboth are terrific, and both are absolutely free.\nelse, if u really feel like spendin money, then u may opt for McAfee.\nwhats better, if u are fond of your Norton, then check the symantec help desk [norton's official website, u'll find the address in the readme].\nu may as well try disablin the script blockin, as well as check for ur browser's settings. [but i'm not sure if this will work].\nSIMPLY CHANGE THE ANTI VIRUS MAN!!
164213
Before you edit the registry, back it up.\n\nAfter you use the Add/Remove program in the Control Panel, you need to open Windows Explorer and find the folder under Programs called Symantec and delete it.  Also, you have to edit the registy.  Click start, run, and typed regedit and press enter.  This opens the registry.  Expand the hive for HKEY_LOCAL_MACHINE and expand it, under software find the folder for Symantec and remove it there.  Also the Hive for HKEY_CURRENT_USER find the Software folder and remove Symantec there also.
1141705
use a good firewall , like symantec firewall.l
279872
I did it with a restart in DOS mode or a force delete with some programs. Just make sure that there is no program that run it at that moment.
1047148
What did you use to get rid of that virus?  I have the same thing and my symantec is not working.  It keeps popping up.
1008799
please update your anti virus definitions if using nortons just run live update, they all posted the def for this couple of days ago. now comes the fun , you must turn off the auto system backup or it will save the virus/worm and reinstall it after you reboot. see symantecs site for instructions on this if you need them. then run full system scan to remove the virus. reboot the system and tur save back on if you wish.\nThe following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.\n\n\nDisable System Restore (Windows Me/XP). \nUpdate the virus definitions. \nRun a full system scan.\n\nFor specific details on each of these steps, read the following instructions.\n\n1. To disable System Restore (Windows Me/XP)\nIf you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.\n\nWindows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.\n\nAlso, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.\n\nFor instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles: \nHow to disable or enable Windows Me System Restore \nHow to turn off or turn on Windows XP System Restore\n\nNote: When you are completely finished with the removal procedure and are satisfied that the threat has been removed, reenable System Restore by following the instructions in the aforementioned documents.\n\nFor additional information, and an alternative to disabling Windows Me System Restore, see the Microsoft Knowledge Base article: Antivirus Tools Cannot Clean Infected Files in the _Restore Folder (Article ID: Q263455).\n\n2. To update the virus definitions\nSymantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions: \nRunning LiveUpdate, which is the easiest way to obtain virus definitions: \nIf you use Norton AntiVirus 2006, Symantec AntiVirus Corporate Edition 10.0, or newer products, LiveUpdate definitions are updated daily. These products include newer technology. \nIf you use Norton AntiVirus 2005, Symantec AntiVirus Corporate Edition 9.0, or earlier products, LiveUpdate definitions are updated weekly. The exception is major outbreaks, when definitions are updated more often.\nDownloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted daily. You should download the definitions from the Symantec Security Response Web site and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to Virus Definitions (Intelligent Updater).\n\nThe latest Intelligent Updater virus definitions can be obtained here: Intelligent Updater virus definitions. For detailed instructions read the document: How to update virus definition files using the Intelligent Updater.\n\n3. To run a full system scan \nStart your Symantec antivirus program and make sure that it is configured to scan all the files. \nFor Norton AntiVirus consumer products: Read the document: How to configure Norton AntiVirus to scan all files. \nFor Symantec AntiVirus Enterprise products: Read the document: How to verify that a Symantec Corporate antivirus product is set to scan all files.\nRun a f
587405
Take a look here:\nhttp://www.annoyances.org/exec/forum/win...\n\nI would also recommend you run a virus and spyware scan in windows safe mode. (To run windows safe mode go to start > run and type msconfig. Go to boot.ini and check safeboot. Ditto and then uncheck to get out of safe mode)\n\n\nSorry for the bad link earlier.
515244
No, I recommend Symantec Firewall/Anti-Virus, Ad Aware SE, System Mechanic and maybe Spy Doctor.  Some catch most, but all it takes is one bad virus or malware etc....