How do you deal with a disruptive, unprofessional employee who refuses to see any problem with his behavior?
370770
Try keeping a journal of his behavior and taking it to his manager with the promise that you will also give this to your manager and request that it be discussed at the next managers meeting. Also imply the cost effectiveness (or lack thereof) due to decreased productivity. This can also go to someone higher up in the company. If you prove that his behavior will effect the bottom line you should get the response you need.
353600
Well, first of all, find comfort in knowing that she is the one with the problem, not you.  People like that can make you judge your own sanity, but be assured that she is the bad guy.\n\nAvoid her as much as you can.  When you do have to interact with her, have all of your questions/projects lined up and ready to go, so you can go right down the line and move as quickly as possible in getting your work details done.\n\nIf the problem escalates, calmly tell her that her behavior is inappropriate, and then document her behaviors in case you need to provide them to HR.  Unfortunately, this might not work, because these types often see their behavior as completely normal, either due to a psychological problem, or just plain immaturity.  My guess is that she'll tell you that you need to "lighten up".\n\nI truly do wish you the best.  I work with a guy who has Asperger's, and every single day is a struggle with him.
1082173
First i would adress the issues with her , being careful not to blame or upset her because a sour employee can do more damage than good. Second let her know that the reason she was hired was because she was expected to perform the tasks given to her in a professional manner and that is not being fulfilled with her and that if things do not change you will be in a position where you might have to let her go, now if you just want to fire her let her know that she is not meeting company standards and there is no need to keep her employed. If she says that it isnt her fault or something hear her ouyt but already she is not taking responsibility so i would drop her she could become a liability to your business
1141443
Lol, no you can't duct tape her mouth shut. I also don't think you should let her get out of doing the job because then other employees may get the wrong idea and start complaining so that they can get out of things too. I think you really need to tell her that she has to stop because she is bothering customers and let her know that if she doesn't there will be consequences.
790722
"I talked to my employer and he told me that this individual had harassed people in this way before, but he was not going to do anything about it, and if I couldn't handle it I should quit."\n\nGet this is writing from the employer then you can go to your state's  workforce commission and file a formal complaint.  Send your complaint in an e-mail and give the employer time to respond.\n\nDon't take any cr*p but you also must have solid ground on which to fight. Good luck.
550285
Talk to the friend.  Ask him what is going on with him, and let hm know that you have observed a change.  Maybe he is under some severe personal stress, or dealing with depression or some other mood altering condition.  Depending on the response that you get, you may either find a way to work out the solution with the cranky friend, or go to management to seek a solution.  \n\nNo matter what the friend says or does, make certain that your behavior is professional.  If you do decide after trying to work out the problem with both the friend and the management, that you will no longer choose to work there, then give proper notice, do your work, get a good reference and go find another job, preferably while you are still working.
858578
Ask the boss! He should not be doing that; very unprofessional.
442303
Are you in the United States? because every country is different usually you can go to the Human Resource Department to report this behavior depending on where you work at or go over his head and report him unless he owns the company himself there's usually somebody above him and if this continue to happen i suggest looking for a different employer that would treat their employees better, try looking at the links below.\nhttp://www.workplacefairness.org/sc/protections.php\nhttp://www.lawlink.nsw.gov.au/lawlink/adb/ll_adb.nsf/pages/adb_how_to_deal\n\nYou can also contact the U.S. Department of Labor if this is in the United States .
813094
Report him to the corporate office.  If he owns the business, then no you can't really do much of anything.  Just spread the word that he's awful to the employees and don't support his business.  Maybe he'll shut down.
779205
I used to work for a person like this.  You can prepare all the e-mails and action lists you want, but it's very difficult to get the person to read them and make decisions.\n\nMy recommendation is to try and schedule time with this person, AWAY from his desk (so you'll get his full attention) and let him know that the office help position needs to be replaced.  Try to give concrete examples of the times that projects have fallen through the cracks due to lack of support and project management.  We all know it's HIS lack of project management, but you might use the passive voice here to avoid offending him.\n\nNext you need to make up an action plan with him, on how he wishes to handle situations like that in the future. This way, you will not be blamed for mishandling things if you're following what you both agreed to.  Try to write up a summary of what you decide at this meeting (bulleted, keep it brief!) so you can refer to it later if necessary, and give him a copy.  Unfortunately, it is very unlikely this person will become organized in your lifetime, and if you can help bring a little structure and order to his office, he may appreciate you more than you know.  Just talk to him to find out how you can be a better employee.  This will guarantee your job, since you're showing a good "problem-solver" attitude instead of complaining.  Good luck with this, I know it's difficult to work in this environment!
1137934
There is no seperate set of rules for the behavior at the place of work. Behave like you do at any other place. Do your work properly, treat everyone nice and have fun
1115237
Try turning the tables on them - "kill them with kindness".  This works every time.  \n\nYou can invite the person who is harassing you to lunch and calmly ask them if you have, in some way, offended them.  Continue on with "if I have offended you, I apologize - I was not aware that I had done so".  Ask the person if you can start over with a clean slate.\n\nUsually this will stop the harassment.  If it does not stop, I suggest that you document everything and when the time is right, along with the documentation, speak with your Supervisor.\n\nHave a lovely rest of the evening.
285504
Have you ever had a job like that before? What experience do you have? How do you deal with unruly customers? How do you handle complaints?
786488
The first thing to do is to remain calm yourself. Let them know that you hear what they are saying and really listen to their complaints. Ask them to please speak slowly and try to relax so that you can help them to resolve whatever issue may be causing them distress. You must never argue or show negative emotions of any kind. Let them know you appreciate their business and you will do whatever you can to help make their visit as pleasant as possible but unfortunately some things are not within your control. Also, try to get the assistance of a level-headed co-worker or supervisor.\n\nI hope this helps.
778675
If your company has a human resources department that will be you first line of defense, candidly speaking with the person concerned with interoffice relations and staff management about concerns you have regarding attitude and how that may be effecting performance in the work place wouldn't hurt.   The trick is to be very diplomatic and approach the subject as a concern for the well being of the company. \n\nAvoid making accusations and pointing fingers, initially.  See if the company is able or willing to resolve the problem within itself.   \n\nIf the harassment continues or escalates do some research into employee right agencies in your area.  Contact them with your concerns.
774294
GET OUT NOW!!\n\nYou don't owe this person ANYTHING!!\n\nFor a boss to say it's a 'personality clash' is diabolical!!\n\nWhat kind of management style is that? S**t - that's what!!\n\nYou SO deserve better.\n\nGO RIGHT THIS MINUTE AND DON'T LOOK BACK!
1031376
I have a boss like that also.   I just show up, do my job to the best of my ability.  I have learned to block out the noise of this tyrant.\n\nThe boss is setting a good example of what type of boss and person NOT to be.  Learn from that.\n\nOne day he will either have a stroke or have a heart attack during one of his tirades.