How to serve our customers better than our competitors?
360566
Find out what they want and give it to them.  Find out what your competition lacks and do it better.  Make it easy for them.  Treat them nice.
190936
You have to be a better salesman (person) than the other guy.  I used to buy orthopedic supplies, and the guy with a so-so product and a great pitch would win over the better product a lot of the time.
620637
call a similar firm - asking what they charge for activities similar to those that you will provide.\n\nfactor in skill level, reputation, overhead, etc.\n\nif you're just starting out you may want to charge below average in order to attract clients.\n\npeople will not feel they are getting less because you charge less.
779123
ok, there is not a lot of information to help you but it sound like you want a general framework.   If a company wants to grow revenue, they have two options:\n\n1) Grow existing base of revenue:  The key question here is how do you grow sales to existing customers.   What are the obstacles to additional sales?   You should develop ideas for how you remove these barriers.   Can you change the product/service so it is more appealing?   Can you change pricing to drive additional revenues?  Can you increase the price in a way so it does not impact your unit volume?  Can you decrease price so it increases the unit volume of sales?   Can you change your service or sales channels to faciliate increased frequency of sales?\n\n2) Develop new sources of revenue:   You can either sell new products to your existing customers or obtain new customers.  You should develop new ideas around these two areas.   Based on the products/services you sell, what other products is your set of customers looking for?   Would they buy those products from you?   Can you sell accessories or value added services?   You can also look for new customers. Which customer types drive the most revenue?  How do you find more of them?   Can you increase your sales force or your marketing budget in order to reach them?
422258
Who will be your customer and where do you find them? Once you have the answers to those questions you will be able to effectively (successfully, and at a lower cost) advertise to them.\n\nThen armed with the information, come back and re-ask the question. You may find some useful answers. Until then they will all be guesses. I don't like spending my money on guesses.
218562
Coming from a man who is self employed you need to be aggressive. Now you can be aggressive without being pushy. The first way to drum up new business is to start with your current clients if you have any. Now assuming you have clients make sure you treat them great give good service etc. After that ask for referrals. Make sure you tell them to have their sister, brother, cousin, aunt, whoever they know to come to you. Second give them a reason to. Let them know if they help you, you will help them. Give discounts or free haircut for a referral. Third get out into the community join groups get to know people let them know about your business and what you do. People will come to you just because they associate with you. Try to put an announcement in a newspaper or flier or such so people know you are out there. Just most of all do a great job keep the customer happy and smiling and you'll be really successful.
285975
That is a loaded question, that could require a lot of time and space to answer.\nYou definitly have some research a head of you.\nI would begin first to define who my customers are. Once this is done then you can direct your marketing efforts towards that customer.\nTo understand what will motivate your customers to purchase is wrapped up in what they precieve they need. They are not buying lighting equipment, but what it does for them.\nBest Wishes\nJohn
34500
Check out your competition. Find out what they charge, who their preferred suppliers are, etc. Do they do anything in-house or outsource?\n\nAlso, find out if they're all really busy. If they are, then there's enough room in the market for one more. (Heck, one might even mentor you if there's more than enough business to go around.) But if they're struggling to find business, you might want to look elsewhere.
1045824
Sometimes it takes a couple years before your bussiness takes off, but once people know your name and product and quality you offer they become repeat customers (clientele).One rule i stand by is give your customers more than they expect, Make them feel like they are very important and you should do well.
168539
How about "all happy customers", eliminating "hold" time, keeping your schedule and raising the quality of the services you provide?
748957
By taking care of their problem, you encourage further business. One CS trainer said that every good customer is worth 5 new customers due to their repeat business.\n\nCS training and escalationCS 6.5 years
365624
Word of mouth is always the best business.  Always ask for referrals from anyone you do business with and ask for referral from someone who says no.  "I was unable to help you, do you know of someone who might need my services"?\n\nBest of luck to you.
59601
to have a broader way of communication is to have more satisfiyng customers
849526
Hello I have run my own small business in the past so I can sympathise with you. My guess is the one thing your NOT looking closely enough at is your competitors? do you know who your competitors are? where are they? who is taking your previous customers away from you? what are your competitors doing that your NOT? Ask yourself what you can do inorder to match or atleast challenge your compeitors?\n\n**Do you know what your competitors are charging for a standard item you, yourselves might sell :- for example take something simple like a gold ring or chain?\n\n**Dont be shy go into your competitors shops/premises have a good look around see how they operate, see what they offer that you dont?\n\n**Do you have an online shop/store. If you dont then you need a good kick because you cannot afford NOT to offer online sales. Even if its only a web presence, you must offer an online sales channel it could make all the difference to your cash flow. Try it you wont know until you do it.\n\nBest Regards to you.
50559
One of the best ways is to help them understand their numbers.\nNo not just the failures, but the successes too.\nAllow them to discover what works for them. Remember it is not the same for everyone.\nMost Telemarketing Campaigns are directed towards benefit selling, which is focused on the product. I coach my clients to focus on the customer by asking questions about what they did, what they are doing and what they want to be doing. Selling is nothing more or less than finding out what your prospect is doing now and helping them do it easier, faster and better.\nWell that is my two cents.\nHave a great day and remember to focus on your customer and what they need. Your customers that you are selling are your TSR's you are coaching.
339060
optimize the system. start wwith your employees make sure they know the company's objective. train them teach them encourage them. trust them. help them. know what makes them tick. they are the key. they are what customers base theu\ndecsions on. you must be organized and everybody must know what their job is and how to do it. the role of the manager should be to guide the employees. read up on w. edward deming and applies his theories.
325736
It sounds like you need customers.  Good luck.