why is it that i have the latest version of antivirus and it can't still get rid of some virus files?
358091
This is some times the case with embedded files. But it is no problem to remove them your self. For example: AVG can clean up a virus and then show one or more items that are embedded. It tells you were they are. Use explorer to go there and just delete them. Example: usually will be a java script file so go to Windows/.jpi_cache/jar/1.0 and remove (delete) any files you find there.
923116
I used to have such problem. I  carryout system restore...!I suggest that you  try to carryout system restore to a day previous to the day when there was no virus. The problem is likely to be solved. Then,You insatll a standard antivirus soft ware such as Norton, AVG , Avast ( free antivirus software  and Ad-aware, Ewido ( free spyware removers). You can download free softwares at\nhttp://fixit.in/antivirus.html and http://fixit.in/spywareremover.html
223881
If you run WinXP, then you probably need to turn off system restore and run a full scan afterwards.  Some programs hide in the restore folder because it won't be seen by the antivirus program.
51531
Download AVG antivirus and run a full scan. free.grisoft.com\n\nAlternatively, you can type "msconfig" in the run command (start menu) and see what files are running at startup. Uncheck that executable file and restart your computer.
434633
Some viruses and other malwares will intentional try to disable any anti-virus on your computer in order to make removal difficult,\nUse these 2 free online scans:\n\n1. Scan for virus and remove (free online scan) with BitDefender\n\nhttp://www.bitdefender.com/site/home/\n\n2. Scan for trojans and remove (free online scan) with Ewido\n\nhttp://www.ewido.net/en/
227171
You may find that removing these by hand is cumbersome... try using a good antivirus like Avast.\n\nhttp://avast.com/eng/download-avast-home.html
485016
if it says that you have no viruses, delete your cookies and defrag your computer BEFORE you run antivirus or whatever else it is that you have. also make sure your comp isn't overheated!
792964
.\nNot sure whether a antivirus like you ask is present or not.\n\nBut my advice is just install a good antivirus coz it ll catch the virus whenever it try to get into ur system.\n\nPREVENTION IS BETTER THAN CURE.\n\n**********\nVasu M\n*********
1136494
if you have not yet?try use avg antivirus=free from pcworld.com or downloads.com it seems to get rid of more than any other.good luck.
832701
hit on start> all programs >accessories >system tools > \nsystem restore .then  hit on next  click on a date to go back befor the virus then hit next wait for the restore to be done but this will not fix the problem you need to scan for virus  and remove it with ur antivirus & also update ur antivirus  .
60746
I assume you're using Windows. Using two anti-virus programs creates conflicts. For instance when you download a file both will try to scan it at the same time. The second program will cause an error because the file is already in use by the first program.\n\nOne top of that Windows now requires each anti-virus program to register with it so it can monitor weather it's enable or disabled. When there is two windows gets confused. \n\nPlus it uses up system resources. Just run on anti-virus application; keep it updated, run regular scans. \n\nI often uninstall one and install a differnt one just to make sure mine is doing it's job.\n\nI've included a link on this topic.
967170
sounds as you have one of the new virus's going around, blocking protection. go here and download for free  http://spywareterminator.com  this is the best of the freebies out there.it will get rid of the virus and then stop from getting again. then after that see if cant turn on updates.AVG is a mediocre antivirus and this one is much better.
167523
Try downloading your virus definitions from your security provider instead of the automatic virus updating. A virus may have diabled the automatic update.
1167339
block unwanted popups and have the latest version of the antivirus software and also the latest virus scanning software\n\nyou can check out at
572302
it must be that ur anti virus must not be updated and u ve sent a virus to ur friend\nbut now a days different mail provider companies r having automatic mail checkin software which will inform to the user whether anyu virus is there r not n delete them
920824
may be you need to try to uninstall your antivirus then try reinstalling it. it should help your problem.
61046
Hello!\n\nI understand your concern and your problem. I am a computer technician so I deal with these problems all the time.\n\nChances are, McAfee can't remove the viruses for two reasons. First, the viruses may be currently running in memory. It cannot delete files that are running in memory. Second, McAfee is probably the worst antivirus protection you can buy. Sorry to tell you that, but it's true. I recommend Symantec (http://www.symentec.com/) or NOD32 (http://nod32.com and this is the best in the industry).\n\nOne method of removing the viruses  is to start the computer in SAFE Mode. To do this, restart the computer. As soon as the computer starts to boot (i.e. you see a logo screen) press the F8 key repeatedly. Then run your virus scan and see what happens. In SAFE mode, not everything loads, so you should be able to delete some (if not all) of the viruses.\n\nLet me know if that works or if you need more help. You can e-mail me at b_savage@pacific.edu if you have any questions or would like further assistance.\n\nBrandon Savage