Is there a Federal Law against returning or accepting the return of a mattress that has been used?
366826
To my knowledge, there is no law that regulates this specific circumstance.  The only recourse that the consumer could possibly take, other than court action (which if your case is presently properly, they will lose) is the Consumer Protection Agency (which, if the details that you disclosed above are true and accurate, and you present your case properly, they will also lose).\n\nI own a mattress store and what I tell my customers is that once you purchase this and take it home and use it, you own it.  I encourage them to spend as much time as they like (up to an entire business day) trying the mattress out, because once they sleep on it, it is then considered used.\n\nPackaging materials are not important, unless they are claiming that it came that way, then the packaging is needed to confirm that allegation.  That is, if there is a spot on the mattress and also a hole in the mattress bag in that vicinity, it could very well have been delivered to the customer that way, unless they did it while moving it into the home.\n\nThe type of stain is also important.  If it is a type of dirt that could be found at the mattress factory and the bag is in good shape, that must be considered.  If it is a Soft-Drink stain, Coffee, or bodily fluids, the probability of them receiving it in that condition is slim.  \n\nMost importantly, every mattress manufacturers warranty that I have ever read states that the warranty is void if the cover has been stained.  That fact alone, I would refer them to the manufacturer and let them deal with it.
444079
Of course you can. Take it back and ask for a replacement or a refund. In Britain all sales are bound under 'The Sale Of Goods Act' which stipulates that anything sold must be fit for the purpose for which it is bought. If not then a mandatory refund must be given either by way of giving back the money paid or providing a replacement that fulfills the need. Don't know which country you're in but most have pretty similar legislation.
1161074
If they want their merchandise back, tell them you will return it when they get a "REPLEVIN" order from the court.  This will cost them money, so they'll probably not bother.\n\nUntil they get that order, don't give them anything.
117953
It is not legal to open a package that was not intended for you.  If the package fits in your mailbox place it back in there and write ANK (Attempted Not Known), and the carrier will re-deliver to the right address.  If larger the best option would be to call your local Post Office and schedule a pick-up, or go to http://www.usps.com/webtools/carrierpickup.htm  It is not your responsibility to return the package to the rightful owner, the responsibility is that of the Postal Service
1054460
Check with the Better Business Bureau or with your State Dept of Consumer Affairs.
833018
You should be Ok.  The buyer's remorse law your looking for is actually a federal statute: the Federal Door to Door Sales Act.  If I remember correctly, the statute mandates that the company selling the item must give you three business day to revoke the purchase and must also provide you with the information (phone number and address) on how to revoke the purchase.  Look around the paperwork you got with the vacuum and see if you don't have this information.  Either way, though, you should contact the company, invoke the federal Door to Door sales Act and tell them you want your moneyh back.
1103879
You are probably going to be out of luck unless you can find one of the requested documents.  Reclaiming unclaimed property is a real pain and unless it;'s a substantail amount of money, not worth the time.  I have the same type problem with an insurance company from 8 years ago, and now they want a copy of the policy.\nYeah, right!  So unless you can provide what they want, you are pretty much out of luck!
316966
Ohhhhhhh...that would be my dream.  I would love to tell people not to buy s*** if they are just going to return it anyways!  I work somewhere where people bring back things after 5 years and expect the original selling price.  And by the way, that policy is changing in a lot of places.
280745
yes... without a just cause. If you quit and don't return something, they can keep your paycheck until you bring it back.
829566
If you did not receive the merchandise then call your finance company and they can cancell the contract.  You are not obligated to have to buy something else.  Find the manufacture and item numbers and search online for the merchandise and then create a new contract for the store that has it.   Also most companies that drop a line should have notifed the furniture store prior they should call the furniture rep and have them do a trace to see if they have stock left in warehouse or can find another dealer who still has the items and they can work it out for you.
865504
The company has the right to send out an engineer to try and fix any problems within a year of purchase.  They are not obliged to take it back as a return after 28 days.  It would only be accepted back if the engineers report stated it could not be fixed or would be too expensive to do so.  (not giving you ideas here i hope)\n\nWhich catalogue is it?
594893
There are different mediums to look at, First, was the property in question obtained through means of the charge you have recieved, second, is the property illegal to own, or for you to own in the first place. If the government can prove you obtained your property through illegal means, chances are that you wont get it back. There are howevwer some exceptions to where you may be able to buy back your property by paying certain administrative fees. You would need to talk to an attourney about that.
113862
Well, first off, let me say I hate Fed Ex.  \n\nI'd say call the corporate headquarters speak to someone there.  Explain the situation.  If they still don't budge... Go ahead and ship it to them in Utah, however, send it via UPS.  Place a letter in the box, let them know that you sent it to have it inspected, you sent it UPS, because you wanted to assure yourself, no further damage would take place.  Also state, when they return it, please send if back VIA, UPS.
1044091
In the future, photgraph everything BEFORE you move any furniture in. Then, Photograph everything once you have moved all furniture out! Now, you have a real record of the condition. If they refuse to refund, sue them big time...you will win not only your refund, but punitive damages....been there and done that! Oh, and have witnesses as to the photographs..time, day, date.
891134
I really doubt that they would take it back because there is a risk of contamination.  Take it to a pharmacy for disposal.
139894
call the 800 number on your return
1013731
Not if it is new, and I personally would not want to use one for my pool(If I had one) if it was not new. And do not buy one from EBay.