on my computer i am clicking scan in norton security but it comes up with the loading mouse icon but dont scan
148220
ctrl alt delete it and try to open norton again. I hate norton\n\nIt's best to scan with several virus/spyware programs. There's several online ones free that you can use. I like panda and bitdefender best because they've found the most viruses. Adaware is best for removing spyware.\nhttp://www.jimmyr.com/security.php
387262
u mean reactive???\nthat mean u had norton anti-virus before....the key should be in ur comptuer\ngo to Windows folder and \nsearch "Registry"\n\nthe key should be there!!\ntype norton ....to find ur key!!
208644
If you already have an older version of Norton installed, then  that's your problem.  Go to the Symantec web site and downlaod their removal tool.  Hopefully, this will work.  It didn't work for me.
708435
Its a good idea to scan your computer in safe mode so nothing loads into memory. You might need to disable system restore so it does not back itself up into the computer.\n\nAlso you might want to try: http://www.emsisoft.com/en/software/free/ I was wondering What Operating System you use and What virus scanner picked it up?
1072668
go in through safe mode and remove it manually from your C-program file- and the specific file you are looking for.\n\nwhile you are at it, write down all of the stuff norton doesnt catch, and delete it while you are in safe mode.  \n\ngood luck.. and this WILL fix your problem.
996479
it sucks,right???\n\ngo to:start>control panel>add or remove programs.uninstall it from there.\n\nif you want to get an internet security suit..get norton.
522006
Sounds like you have already been compromised. Try running scanner specifically targeting spyware while in safe mode.
566895
I would suggest you use the uninstall tool that comes with most Symantec products.  If that doesn't work, use the add/remove tool in your control panels.  In the worse case scenario, manually delete all traces of Norton and then use regedit to remove the traces in the registry. If you can't get it to work, than you will likely have to reinstall Windows.\n\n*CAUTION* DO NOT USE REGEDIT WITHOUT KNOWING EXACTLY WHAT YOU ARE DOING *CAUTION*
538861
There are several good things you can do that can really solve the problem,\n1)Try downloading a little easy and free program Spybot Search & Destroy, http://www.security-related.com/download2.htm , just click on the image to download, install and run the program, it s amazing cleaner and protective.\n2)if you have Windows XP, you may try to re start the computer in safe mode then run regedit and then search for the file and delete it.\n3)if you still having problems you may try formating the partition of the hard drive where the file is situated and then re instal windows.\nI advice you to get Norton Anti virus and to take care what websites u enter and not to download any program from internet, check your firewall if u have and your internet security and privacy settings to be set in safe ways.\nhope this will help u, good luck
919314
there will be a firewall icon in the taskbar by the pc time . move ur mouse over the icons down there and if you have a firewall  when the mouse icon is over them icons i ur see a message pop up saying what  it is . if you dont have firewall the best one to have is zonealarm .pro. firewall & that is free. you can get that from  zonealarm .com
531848
You might be having spyware on your machine.\n\nFirst use the antivirus and antispyware software you have to run a full system scan. Do it in the windows safe mode. (AVG and avast antivirus softwares are free while a 6 month free trial for Norton is available at pack.google.com. Lavasoft's free Ad-Aware is the best antispyware to my knowledge. Also Windows Defender from Microsoft is good enough for real-time protection). This should identify the problem and most probably would solve it as well. However, if the antivirus software is unable to delete the malware, go to Norton's website and search for the name of the malware detected. Their must be some instructions posted to tackle the problem. You might have to delete the system restore points and as well delete the particular registry entries manually if the virus still regenerates on subsequent boot up of the machine. Good Luck.\n\nPS. If you are still having trouble, use Hijack This and copy the log it generates and post it on some tech help forum. I am sure there will be plenty of people ready to help you out.\nAlso chuck Internet Explorer and switch to Mozilla Firefox!
462709
First use the antivirus and antispyware software you have to run a full system scan. Do it in the windows safe mode. (AVG and avast antivirus softwares are free while a 6 month free trial for Norton is available at pack.google.com. Lavasoft's free Ad-Aware is the best antispyware to my knowledge. Also Windows Defender from Microsoft is good enough for real-time protection). This should identify the problem and most probably would solve it as well. However, if the antivirus software is unable to delete the malware, go to Norton's website and search for the name of the malware detected. Their must be some instructions posted to tackle the problem. You might have to delete the system restore points and as well delete the particular registry entries manually if the virus still regenerates on subsequent boot up of the machine. Good Luck.\n\nPS. If you are still having trouble, use Hijack This and copy the log it generates and post it on some tech help forum. I am sure there will be plenty of people ready to help you out.\n\n_____________________________________________________\n\nAnd please after excorsizing your lost pc, do give Firefox internet browser a try. It is free, more secure, highly customizable (using extensions) and a better overall internet experience.
1120385
maybe you have a virus on your computer, scan it with norton or nod32 ;)
651556
on the Symantec (Norton) homepage\nhttp://security.symantec.com/sscv6/home.asp?langid=ie&venid=sym&plfid=22&pkj=UQGNLSIVFWMFKPXKBQW\n\nrun both checks "Security Scan" and "Virus Detection", especially the 1st check will show you where the weak points in your system are.
570117
This is a known problem with Norton and they have a web-based tool available online at the following link...\n\nhttp://service1.symantec.com/SUPPORT/sharedtech.nsf/7e7f15291a25d938882567e50048a048/797708c8db6a451d88256e12005f4275?OpenDocument&src=bar_sch_nam\n\nIf that link doesn't work, you can goto http://www.symantec.com and go in the knowledgebase section and search for KB#2004010509301513.\n\nWhen using the Symantec AutoFix Tool online you MUST use the Internet Explorer web browser and not any others such as Firefox.\n\nHope this helps! :-)
206661
Try buying the latest version of Norton Anti-Virus, it sould like you have Spyware...a type of "virus" that slows your computor down.
709841
Hey. First-off, just incase you don't know how. Click start; Click run; Type 'msconfig' and press enter; Click on the 'Startup' tab at the top.\n\nNow. That list you see there is things in your startup menu. The things that are selected with a tick, is loaded. No tick, and it's not loaded. Nothing HAS to be loaded on that list, so you can go right ahead and disable all of them. Note, though, that if you do this, all your antivirus and anti-spyware and firewall (all your security utilities) will be disabled too. So, rather disable everything on there, except your security software. For example: you can take off winampa and NeroCheck but leave on avgcc and avgemc.\n\nHope it helps!