What can TSRs do in between calls in an inbound call center enviroment?
154411
catch up on some reading. some companies allow their tsr's to surf the internet on their workstations for as long as the tsr is not attending to a call and these sites are "clean sites" like your web based email or friendster or yahoo answers. fix your schedule, expenses, and the like.
477723
Yes Man, Asterisk is one such program, it is widely used for call center applications and most Importantly it is free http://www.asterisk.org/
70592
First, I think that you're out of your mind.  Companies of this size generally outsource their call center activity to other companies like Softbank.  These companies are typically able to have hundreds of people answering the phone at a time.\n\nSecond, you would contact those companies directly.  The contact information would be on their websites.  \n\nSouce - i analyzed call center activity and hiring for Juno Online Services (now a division of United Online).
133533
Callwave \nPlus some phone companys now have this feature!
436623
BPO - Business process outsourcing is the contracting of a specific business task, such as payroll, to a third-party service provider.\n\n\nA call center is a physical place where customer and other telephone calls are handled by an organization, usually with some amount of computer automation. Typically, a call center has the ability to handle a considerable volume of calls at the same time, to screen calls and forward them to someone qualified to handle them, and to log calls. Call centers are used by mail-order catalog organizations, telemarketing companies, computer product help desks, and any large organization that uses the telephone to sell or service products and services.
908354
Try a call-center.  Try 24 hour call centers or ones open until Midnight, like Time Customer Service, Inc. or T-Mobile or Price Waterhouse Coopers.\n\nTry MSN Careers or Flipdog
811708
Most companies use Indian call centres now what I do is give the phone to my toddler, he loves talking on the phone and it's not my phone bill lol
211713
I'm a college student with a 12 hr a week job. I don't do much here towards the end of the day and I just dicscovered this. Right now I have time becuase the phones arn't ringing. :)
599514
Well it would really depend on what hour it is now. But I would probably leave but place a forwarding to my own cellphone so that I can answer any calls made to the office :P
335042
There is no way for a user to change the registration interval. You need to speak to you VOIP provider, and have them fix the problem with the server.\n\nIf it doesn't work out, just cancel your service and try a different one. I use Lingo, and it's great.
1152771
First in response to your question another question.\nAre you talking about Interrupt Service Routines?\n\nIf yes, usually in an ISR you disable interrupt handling, on exit again enable ISR. And still if something lengthy has to be carried out delegate it to some other function like timer etc.
142015
I think quite a bit about it.  I use it here in the house to provide 6 handsets and three lines out.(2 VOIP 1 landline).  I run it all via an asterisk server.  In the year or so that I have been doing this, I have had a few problems but nothing that was hard to fix. Besides, I like to be able to set what hours people can call me or if they can call me (based on caller id)
838580
a call center agent on customer service is a person who talk to the their customers whether it is regarding a product or suggestion. most of them are inbound calls or the customers are the one who is calling. i myself is a call center agent, so if you think we can help you with your projects, feel free to send me an email at lyseth@global-sky.com. thanks!
131525
there is a box you have to make sure is unchecked, it's under callmanager drop down window
450853
A call center is a place where they recieve or make calls regarding specific products or services
721698
You can setup some voip gateway or proxy (Asterisk or SER/OpenSER) and a billing system. then you can register clients and allow them to call anywhere using soft phone. and bill them using cdrs. If you need further info contact me at asterisk.expert@yahoo.com
995300
In bound call center is taking calls and outbound call center is making calls.  Customer service is probably the most stressful job out there.  I'm working right now and I'll tell you, I take an average of 90 calls a day from life insurance policy holders complaining about their policy.  The definition of customer service is helping the customer out as much as possible and answering any questions they have using all of your resources, common sense and honesty.