When websites have online customer reviews, do the vendors remove the negative one's if they want?
154772
That's a tricky question. I used to work for a big web site which provided reviews of restaurants, hotels, stores, music events and movies, stuff like that. They also sold advertising on the same profile. So a restaurant could pay to get their pizza place listed above other pizza places in the same area.\n\nProblems arose when the restaurant got a bad review, either from the site's editors or from the general public. There was othen pressure from the sales team and the customers to remove those bad reviews, but the company's policy was to only remove reviews that were libelous or clearly fraudulent. \n\nThat's right, the biggest problem we faced was when one business was being targeted by their competition or by a disgruntled employee. We would sometimes see 8 or 9 reviews pop up within a few hours of each other, all from a different "user" but using many of the same words or phrases. All designed to push down the score of the business.\n\nMy advice would be to read those reviews carefully, and when something seems just too positive or too negative to be believed, check out the feedback score on the reviewer themselves. I only tend to trust reviews who have posted many reviews and who generally have a high "helpfulness" rating.\n\nMost good sites have a policy on this, and it should be clearly posted.
617225
If you can't vote, than you shouldn't be allowed on those sites. I, too would like to know why they don't enforce such rules. I think they have those guidelines just so people can't sue the company for what they seee on the site. Shouldn't they have some advanced technology that can spot certain language and, perhaps, photos and delete it?
755555
First get a copy of your credit report, if you've been turned turn recently its free. myfreecreditreport.com you can get one there also. Then you need to dispute all the negative items on the report and state the reason why. it could take up to 30 days but if you do it online it just takes a few days. If the negative items are wrong then they must be removed, if they are right then they stay on your report, but you can write an explaination which sometimes helps.
413693
Absolutly! They kick you off but keep people on that are far worse. Problem is that if someone reports you they automatically take you off the site...I really think things should be reviewed and I really don't think they are. \nPS_I love your kitty avatar. Like mine?
951778
It may be a form of bait and switch! I felt it was fishy when I saw the internet thing last night! You might get answers from lawyers, but I think they just stepped into it! The advertised stuff they couldn't produce at that price! They knew what they were doing. I have a degree in business and I think they are on shakey ground!
1068153
Yes, But you shouldn't, because it will leave you with negative feedback.  Just pay for it, and from now on, read the entire listing before you bid.
278421
No, the only way to change it is give them negative feedback on it.\n\nBut honestly, it was time for a change.
543700
I have Reviews on three Internet Stores on my specialised Business Review Site. Two are completely Free to join, one is not. But if it's any help to you please take a look. You'll find Reviews on over 30 different Businesses, of which most are FREE to join. Happy hunting and my regards. Rod
618727
Firstly, you will get negative ratings from the seller which means that other sellers may not accept bids from you in future.\n\nAdditionally, the seller can report you to eBay who may ban you from their site.\n\nTo avoid this, you may wish to contact the seller directly, explain why you no longer want the item and try to come to some agreement with them.
857315
You can check with the Secretary of State website to see if a business is registered in the state. You can make inquiries whether complaints have been filed about the business.\n\nAlso check with the Better Business Bureau http://www.bbb.org for any negative reports about the business.\n\nAlso check the web if anything negative is being said about the business. If you see people talking in forums or sites such as RipOffReport.com, then that could be a warning sign for you
471605
Depends on where the business is located. if it is a US Business you would want to file a report with Better Business Bureau at http://www.bbb.org/   They follow up on the complaints and also advise consumers to stay clear for bad services.
491798
Yahoo! will constantly change their Homepage, so you just have to bear with them. They're trying different looks and approaches to see what customers like and don't like. You can always submit a feedback form and let them know whether you like the new look, or if you prefer the old look better. It is their Website after all, so they're free to do whatever they want with it.
359790
You know, problems like this is why websites that sell people things have a section called Customer Help, Contact Us or FAQs. I'd suggest you re-visit the site, contact them and demand they do something about it. After all, you are paying for a service, they get paid to serve and as they deal with this kind of thing daily, they should have the answers.
502900
I was intrigued by your question and wanted to further investigate this web site.  My first impression of the website was that it looked like it had been put together by a team of Jr. high web class students.  The web site looked extemely un-proffesional and looked like it had been put together with out much thought.  First red flag, Any company with enough money to pay employees hundreds to thousands of dollars for a few hours of work, could deffinatly hire a proffesional web desinger to create a decent home page.  Did you notice a lack of out side links The only link i found that took you any where was one that took you to "consumer reporter.org.  I must admit by this time i thought well if they have a major consumer reporting company endorsing their company maybe they are the real deal.  I guess i wasn't too surprised to find that "consumerreporter.org" was obviously a site made by these guys to make their company look good.  The same crapy designs, the same poor acting testimonials, cheesy lines, poor images (the icons they have aren't even links, shouldn't those take you somewhere?  or maybe they just didn't want their page to look plain), I also thought that it was interesting that the only product this supposed company has ever done a consumer report on is Itidata.  you couldn't see any other reports on their page!!!  Sounds like a scam to me.  Interested in some of the icons i found on their web site (the ones that dont take you any where i decided to investigate and find out what those sites where, I was surprized to find out that they were real legit sites.  I did a search to see what they said about this web site and almost fell off my seat laughing when i saw what they themselves had led me to.  Here is a letter from a lady who was unsatisfied with this company, you can find this letter on your own by going to www.complaints.com and typing in ITIdata in the search field, well here it is:\n\nMarch 2, 2006 \n\nHello,\nMy name is Mira and I would sincerely appreciate it if you could help me out. Please take the time to read this and find an honest solution. I purchased the itidata training manual after visiting the site consumerreporter.org and the www.itidata.org site. After downloading the manual and reading it very carefully, I realize that the information promised does not appear to be anywhere. The instructions for settting up a clickbank account are there and the link to the clickbank website is there but, no links to the the names of the companies listed on the itidata website. After attempting to follow the directions and sign up with these sites I realize that they ask for a website on which you can place their ads by cutting and pasting their links or they ask you to sign up with other sites by purchaing advertising tools and space. I would like to point out that the manual strictly says you dont need your own website for this and it also says you don't have to be an expert at using the internet and it also says that no extra costs would be incurred. But going to these sites I see just that. I searched for a member area on the site and called their 713-866-6212 number but found no help as promised to their members...they say to call from 9-5 central time and I called 5-6 times between those hours but got \nonly a recording. There is no response to my email which they say they would reply to in 24 hours.\nI don't know what to do anymore. I have studied the manual 5-6 times but this is all that it says.\nI can only pray that I have not been scammed. The truth is I am a part time student with a minimum salary and new to the country. I don't have money to throw away especially this kind. I need to become financially independent and am not looking to earn obscene amounts of cash. But I would love to have \na legit and regular way of doing this. I would like to get started ASAP on this and I request you to help me. I have full faith that as a consumer protection org y
1152072
I know how you feel. I'm in the current process of setting up a website just based on this. So stay tuned.\n\nBasically go around forums asking people. But you will find that there will always be people happy with the service and others not. \n\nIt is hard to know whether or not these people are simply plugging their own company posing as neutral people or not. \n\nSo in the end, asking people at a conference perhaps may be the best way - as you can tell if they are straight out lying.\n\nAlso books can be good too: but I've seen some books recently that plug their own products too - without you knowing!
864770
Just use common sense. Don't buy from anyone with poor feedback ratings. Don't buy anything that looks too good to be true.\n\nPS they are wary of you too - some people won't even sell to someone who hasn't already made ten purchases.
99289
The Better Business Bureau is a great place to check into a company's background.  You can see if people have logged complaints against the company in the past.  Use the link below to go to their website.  Unfortunately, if a company is new, it may not have been reported yet.  \n\nMy rule of thumb is the old adage that if it sounds too good to be true, it probably is :)