What's Call Centers? How does they operate? How do they make revenues?
156860
is a service. ya get a room full of multilingual people to answer calls for companies from all over the world. charge a year/month/week rate. 1 center can handle thousands of companies at once. 50k will get a really big room filled with computers.
838970
I don't know what that perticular company does, but i did telemarketing for a little bit.\nit's pretty easy, you get to sit all day, working the computer is easy too, just typing in customers information, i got to eat and drink by my computer but i wouldn't know about that place.\nthe hardest thing about being a telemarketer is comming up with a pitch. basicly, write down the benifits and strech it out into a paragraph, and try to make it sound like a really awesome deal. a lot of times you won't be able to get through the first sentance though, because a lot of people will hang up or yell.also, we had a quota we had to meet, like say 2 sales an hour.\nI thought that it was kind of fun, some people get ridiculously upset that it's hard not to laugh. plus all the snacks and pop whenever i wanted.
557018
Yes, do some research on customers waiting times before a call centre rep picks up the phone.Use queueing theory to arrive at optimal recommendations.
466806
It appears that Global Solutions of Arizona is a telemarketing call center.  Check out the 5th job listing on the page below:\n\nhttp://jobs.msn.careerbuilder.com/al.ic/Arizona_Scottsdale_Marketing.htm?pg=11\n\nHow did you come across this deal?
731969
Probably like a telemarketer or call center job.
238604
1. The part of an organization that handles inbound/outbound communications with customers\n2. A functional area within an organization or an outsourced, separate facility that exists solely to answer inbound or place outbound telephone calls; usually a sophisticated voice operations center that provides a full range of high-volume, inbound or outbound call-handling services, including customer support, operator services, directory assistance, multilingual customer support, credit services, card services, inbound and outbound telemarketing, interactive voice response and web-based ...\nwww.cashflowspecialistsinc.com/glossary/\n3. A call centre (Commonwealth English) or call center (AmE) is a centralised office of a company that answers incoming telephone calls from customers or that makes outgoing telephone calls to customers (telemarketing). Such an office may also respond to letters, faxes, e-mails and similar written correspondence. However the term contact centre (Commonwealth English) or contact center (AmE) is often applied when such multiple functions are blended in one office.
15736
i work as an agent at a call center... call centers handle different customer service based accounts... it ranges from booking of appointments for different companies, directory assistance, tele verification, credit cards, to billing disputes... it's either inbound or outbound... \n\nworking at a call center can be VERY stressful... you deal with different people all the time... some accounts are no-brainers, but boredom and monotomy could get to you... it can be very rewarding though... you get good compensation, and you get to improve your people skills...
688019
According to the Ingenio site, where this stuff was pioneered:\n\n"Pay Per Call is an advertising service that connects online-search consumers with your business by phone. You don't need a website to participate because Pay Per Call ads which appear in prominent online search engine results and directories, drive business directly to your phone."
436623
BPO - Business process outsourcing is the contracting of a specific business task, such as payroll, to a third-party service provider.\n\n\nA call center is a physical place where customer and other telephone calls are handled by an organization, usually with some amount of computer automation. Typically, a call center has the ability to handle a considerable volume of calls at the same time, to screen calls and forward them to someone qualified to handle them, and to log calls. Call centers are used by mail-order catalog organizations, telemarketing companies, computer product help desks, and any large organization that uses the telephone to sell or service products and services.
616891
A callcenter actively calling people, as opposed to an inbound cc, which receives calls from (prospective) customers.
838580
a call center agent on customer service is a person who talk to the their customers whether it is regarding a product or suggestion. most of them are inbound calls or the customers are the one who is calling. i myself is a call center agent, so if you think we can help you with your projects, feel free to send me an email at lyseth@global-sky.com. thanks!
937154
# Understands who are the principal customers of the workforce development system. Is able to identify their needs and expectations and what constitutes positive customer satisfaction. Places appropriate emphasis on “excellence” and “speed of response” in work performance.\n\n# Typically a bank of telephone operators (TSR's) who manage the shipping, payment, returns and product use questions from customers. Quality customer service can make or break product manufacturers.\n\n# The way in which the brand meets its customers' needs via its various different channels (for example, over the telephone or Internet in the case of remote banking, or in person in the case of retail or entertainment).\n\n# A primary activity associated with after-sale support to enhance or to maintain the value of the product or service.\n\n# Customer service is the set of behaviors that a business undertakes during its interaction with its customers. It can also refer to a specific person or desk which is set up to provide general assistance to customers.
12403
there are a lot of call centers in Cebu....e-telecare and People support in Asia Town IT park, Convergys (i don't know where) and Sykes Asia in Mandaue. \n\nIf you want to sell, E-telecare...for customer service, people support...for technical support Sykes asia and convergys...there is also x-libris (for proofreading books!)
1183950
Most places want their call center agents to be under their direct supervision, so if you need help...it's readily available.  You will not find a legitimate call center agent job that allows you to work at home.  Just not feasible.  They can't track your hours, or your proficiency.  So how would they pay you?  They wouldn't.  Work at home call center agent = scam.  End of story.
411547
Call center = high tech sweat shop. \nIf they are like other call centers, you will be timed and watched, and timed some more. If you're one minute late from break, you'll hear about it if you do that too many times. 30 seconds late from lunch? That's logged somewhere and used against you later. You might be required to take calls back to back to back for a long duration, and since you're part time, your breaks will be few, if any. Good luck. I wouldn't work in a call center for anything. I was in inside sales for Verizon Wireless, and it was sh*t. Excuse the expression.
439403
working in a callcenter for almost an year .... its a good job .... well i have an easy process ..... enjoying life .... get going
995350
You would need to specify the location of the job first. Once that is done you would need to consider if it is in house or outsourced. \n\nIn House call centers pay more and growth options are better.