What is CRM on demand?
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CRM \nIn information technology, CRM stands for Customer Relationship Management. \nIn marketing, CRM stands either for same above and for Cause-Related Marketing. \nIn analytical chemistry, CRM is a certified reference material. \nIn archeology, CRM is Cultural Resources Management. \nIn aviation, CRM is Crew (or Cockpit) Resource Management. \nCoastal Research & Management \nCRM114 is an efficient spamfilter
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Wikipedia has an excellent article covering most facets of CRM\nhttp://en.wikipedia.org/wiki/Customer_Relationship_Management\n\nGood article on best practices here:\nhttp://www2.cio.com/research/surveyreport.cfm?ID=47
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CRM helps you stay current on everything about the customer, especially what their needs are. The more you know about your buyer, the more you can personalize the purchase experience.  A powerful CRM application will let you know who in the organization (tech support, customer service, accounting) has touched the customer and what transpired. If you're the sales rep, you have all of this information at your fingertips and you can solve problems before they occur. The result is a happy customer, someone who will continue to buy.\n\nThe key to retention is not meeting customer expectations, but exceeding them. Every day.
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RTFM\nRead the fricken Manual.
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You can find a good listing of CRM systems from this site:\nhttp://www.wareprise.com/content/customer-relationship-software.html
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Could you please tell me what is rossmp?
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From a high level, Siebel is the leader in CRM (Customer Relationship Management) software. They have thousands of customers, here are some major ones:\n\nIBM, HP, T-Mobile, Cisco, Marriott, Microsoft, Bank of America, GM, Sun, BT, Telecom Italia, Société Générale, and many many more.\n\nSiebel Systems was the dominant CRM vendor in the late 1990's. However, their position began to slip after the Dot Com crash. This was attributed to the high total cost of ownership (TCO) of the software, and significant problems with the 7.0 suite of products. Siebel Systems' annual revenue has trended downward since 2001.\n\nOn September 12, 2005, it was announced that Oracle Corporation had agreed to buy Siebel Systems for $10.66 per outstanding share, or approximately $5.85 billion in cash.
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Depending upon your server type I would recommend 2 different  resources\n\nASP NovoVM\nphp CentricCRM\n\nalso try freecrm.com
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Use google! lol\nBut really if you go to CRM2day or CRMguru or CMC, they have some helpful documents.
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FI, CO, SD, PP, MM, Basis, BW, APO, SEM, CRM are in demand in the US. Basically depends on where you are and how the local market is doing.
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In business Enterprise Risk Management (ERM) are the methods and processes used to manage those risks, possible events or circumstances that can have influence on the Enterprise in question. By identifying and proactively treating such potential effectors, one protects the very existence, the resources (human and capital), the products and services, or the customers of the Enterprise, as well as external effects on Society, Markets or the Environment.\n\nERM is similar to operational risk management (ORM) but also includes credit risk and market risk.
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(m)\n\nCustomer relationship management (CRM) covers methods and technologies used by companies to manage their relationships with clients. Information stored on existing customers (and potential customers) is analyzed and used to this end. Automated CRM processes are often used to generate automatic personalized marketing based on the customer information stored in the system\n\nImplementing CRM\nCustomer relationship management is a corporate level strategy, focusing on creating and maintaining relationships with customers. Several commercial CRM software packages are available which vary in their approach to CRM. However, CRM is not a technology itself, but rather a holistic approach to an organisation's philosophy, placing the emphasis firmly on the customer.\n\nCRM governs an organization's philosophy at all levels, including policies and processes, front of house customer service, employee training, marketing, systems and information management. CRM systems are integrated end-to-end across marketing, sales, and customer service.\n\nA CRM system should:\n\nIdentify factors important to clients. \nPromote a customer-oriented philosophy \nAdopt customer-based measures \nDevelop end-to-end processes to serve customers \nProvide successful customer support \nHandle customer complaints \nTrack all aspects of sales \nCreate a holistic view of customers' sales & services information
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ithink they have CRM solutions like SAP, E.PIPHANY, MS CRM LIVE. et al
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you sound like you are writing a report or such like on this :)  i mean.. its going to take more than a para to answer this..but DM in the hospitality would largely help in building a great relationship/ loyalty program with the consumers.. get them to keep coming back for more..
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Revealed demand \nLatent demand \nInduced/Generated demand \nDiverted demand \nSubstitute demand\nNegative demand\nFaltering demand\nIrregular demand\n\nMarketing is the analysis of customers, competitors, and a company.  It attempts to determine what segments exist, which are the most profitable segments, how to position your products, and delivering on that positioning.  It includes all the tactics of advertising and reaching the customer, but it also involves re-imagining the product to make it more favorable to consumers.  Marketers are involved in R&D, Sales, Advertising, Surveying, and product placement.
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Hi Johny,\n\nSAP is an ERP package having different modules which has been intergrated internally. Based on company structure they maintain different servers for their respective modules.\n\nWhile learning SAP you can choose either as a Functional consultant or a programmer [ABAP], a functional consultant involves less in code and more in defining/ customizing/ modelling according to the company structure.\n\nSince you know CRM concept i think it doesn't take much time for you to get into that, i suggest you to get trained as a functional consultant. make sure to get the full domain knowledge before you apply for the jobs.
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- marketing and public relations tool:  press releases, financial documents, management and business profiles\n- sales tool:  product listing and description\n- CRM tool:  on-line order tracking through VPN\n\njust to name a few...