We just purchasd a new XP computer & cannot get our scanner & printer from our old computer to work. Help !?
106998
Others have suggested installing the drivers, but ONLY install the drivers for Windows XP, go to the manufacturers website and see if they have XP drivers for your particular models, if not, DO NOT install the Windows 98/ME drivers, Windows 2000 drivers MAY work but I wouldn't recommend using them.  Like someone else pointed out, the printer and scanner may simply be too old and not compatible with Windows XP.  If you were using them on Windows 98/ME I can almost guarantee that is the case.
559957
sounds like you are having trouble with your hard drive. My advice would be to replace hard drive. They are not too expensive as I just bought a 80 gig at walmart for $62.00.You will get software with hard drive that will allow you to copy eveything on old hard drive to new one. You said computer boots up so this should work. The procedure is simple. Leave old hard drive alone and hook up new hard drive as a slave on the same ide port. install software and tell it you want to make a bootable drive. this copies operating system and programs on new hard drive. When finished turn computer off ,remove old hard drive and make new hard drive a master and turn on computer. It will be like a new computer and you won't lose anything. Sounds olike hard drive is shakey at best and you will want to replace it before you lose eveything. hope this helps. If computer doesn't boot correctly you may have to run the recovery function to restore everything but I know sometimes that is not possible. If that is the case then you will have to buy another copy of xp.
625493
i bought a similar scanner and i used the microsoft plug and play wizard to install it with no problems at all and you might try contacting the person you purchased it from and see if they might be of assistance.
159019
if the printer dint come with a disc u can either try ADD printer or get the driver form the manufactures webstie .\n\nif ur using windows xp just follow these steps:-\n\nTo add a printer attached to your computer\n\n1.\n\n\nConnect the printer to the appropriate port on your computer according to the printer manufacturer's documentation, and verify that it is ready to print.\n\n2.\n\n\nAlthough Windows automatically detects and installs most printers, you might need to provide additional information to complete the installation. Choose from the following, depending on the type of printer you have.\n\nInstall a parallel port (LPT) attached printer\n\nIf your printer attaches to your computer with a parallel port (LPT port), connect the printer to your computer, and then open Printers and Faxes Double-click Add Printer to start the Add Printer Wizard, and then click Next. Click Local Printer, make sure the Automatically detect and install my Plug and Play printer check box is selected, and then click Next. Depending on the printer you are installing, a Found New Hardware message or the Found New Hardware Wizard appears to notify you that the printer has been detected and that installation has begun. Follow the instructions on the screen to complete the printer installation. (You do not need to continue with the following instructions.)\n\nAlternatively, after connecting your printer, you can start or restart your computer to allow to automatically detect and start the Found New Hardware Wizard.\n\nThe printer icon will be added to your Printers and Faxes folder.\n\nInstall a USB or IEEE 1394 printer\n\nIf you install a universal serial bus (USB) or IEEE 1394 printer, detects it and automatically starts the Found New Hardware Wizard. You do not need to shut down or restart your computer; just follow the instructions on the screen to finish the setup.\n\nThe printer icon will be added to your Printers and Faxes folder.\n\nInstall an infrared printer\n\nIf you install an infrared printer, detects it and automatically installs it. You do not need to shut down or restart your computer. First, make sure that the infrared-enabled computer and the printer are turned on. Then, position the computer and printer within approximately 1 meter of each other to establish a wireless infrared connection. After several seconds, the computer recognizes the printer, and the appropriate drivers are installed on the computer. If the drivers are not included with , prompts you to insert a manufacturer's disk containing the drivers. (You do not need to continue with the rest of the steps in this topic.)\n\nThe printer icon will be added to your Printers and Faxes folder.\n\nIf your computer is not infrared-capable, you can attach an infrared transceiver to your serial (COM) port. For more information, see Related Topics.\n\n3.\n\n\nIf you could not install your printer using Plug and Play, or if the printer is attached to your computer with a serial (COM) port, then open Printers and Faxes\n\n4.\n\n\nDouble-click Add Printer to start the Add Printer Wizard, and then click Next.\n\n5.\n\n\nClick Local printer, and then click Next.\n\n6.\n\n\nFollow the instructions on the screen to finish setting up the printer by selecting a printer port, selecting the manufacturer and model of your printer, and typing a name for your printer.\n\nIn Whistler Server, the Add Printer Wizard shares the printer and publishes it in Active Directory by default, unless you select Do not share this printer in the wizard's Printer Sharing screen. In Windows XP Professional, the Add Printer Wizard doesn't share the printer automatically; you need to select Share as to share and publish the printer.\n\n\nhope this is helpful to you......!
1127630
you could uninstall the software and then reinstall it,,,,,make sure you have the disk before you do this.  this may work.\nhave you checked the ink to see if they are empty.\ncheck all of the connections.\n\ngood luck
534671
Use the cd software that came with the printer or...\nIf you have windows follow these instructions, first click the start button, look for the control pannel shortcut then click on it, find the printers and other hardware option, then click add a printer, it should bring you to a wizard, click Next, then change the options that may apply to you, it should then look for a printer, if it cannot locate the printer you will have to install it manually by clicking next, choose the port you want to use to locate your printer and then click next, after that click the brand of you printer, then select your version of your printer, click next and you should be done.\n(note: this will only work on windows and may vary if you do not use windows xp)
108692
Ok.....not sure this is going to work, but if you feel comfortable doing it....it may work.\n\nFirst......reboot the computer. Go to the start button and do the shutdown in the usual way.\n\nSee if that clears the problem.\n\n- - - if that doesn't work - - -\n\nSecond.....turn off/unplug the printer.....and reboot the computer.\n\n- - - if that doesn't work - - -\n\nGo into control panel...in whatever flavor of wndows(?) and get to the section on printers. Open it....select (highlight) it....and then click delete.\n\nThen....reboot the computer. Upon booting the computer may recognize the printer is attached and ask if you want to 'install' the driver(s) for it. Say yes and let Windows do its thing and select the appropriate driver for you.\n\nIf after doing these things, you may need to call the Philipines....errrr...I mean India.......oooops....sorry...I mean Dell....and ask them about the printer.\n\nIf you don't feel comfortable doing the above, then you may, indeed have to call <ahem> Dell.\n\n:)
565935
You have to add the printer to the pc/laptop that need to print, add printer and use network not local, choose the printer using browse button, continue with the windows install guide, print a test page to confirm.\nUnless you have a networking problem, like you can't even see the other pc at network neighbourhood, otherwise the above solution should work.
481595
Does the other PC has got the same hardware configuration?? Is so...then U can use ghosting to copy an image of the old and then drop it on the new one! \nElse....Do u have the Product key from the original XP cd...if so...just get a hold of a XP media cd!\nHope this helps!
263998
Update your drivers. Then unplug scanner completely and plug back in to see if it clears out.  Also make sure your printer is compatible with your operating system.
949718
Either your printer is switched off or your printers driver is not installed. You must install your printer bu going to START -> PRINTERS AND FAXES-> ADD A PRINTER
805407
This is the correct driver for the 1200 UB scanner to work under windows XP as downloaded off the official site.\ninstructions \n\n1) make sure you have uninstalled any previous attempts to install the software.\n\n2) log into windows XP as Administrator, note the Capital A!!!\n\n3) extract files into a dir and run the web.exe and it should install and be happy.
411248
Have you checked for printer and file aharing to be activated when you set up the network?\n\nIt could also otherwise be a firewall issue.\n\nTry the printer sharing thing. it should work
88258
if u use the windows XP it's no problem to install your driver printer. u must check all cable and than Go to Control panel - clik printer and other hardware - clik add printer. Maybe your CD-rom is not Working. try it first & Good luck.
495143
If you still have the printer i am going to assume you mean the following:\n\nThe printer is not visible in any print dialog box and it's also not present in PRINTERS AND FAXES in control panel. If this is the case you need to install a driver for the printer.\n\nFOR windows XP clikc on the link below to goto the hp site which contains drivers for this printer. Select your operating system and go\n\nhttp://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1139325&lc=en&cc=us&dlc=en&lang=en&cc=us
1074291
I am sure there will be an upgrade package.\n\nOne point to be aware of though. If you decide to upgrade, make sure you are willing to part with some of your hardware and software programs. When I upgraded to XP, many of my software programs would no longer work.  I also wound up replacing my trusty old printer because the company did not provide new drivers to support it. Perhaps all the companies were in collusion with each other . . . I mean what better to get a lot of business!
547704
HP advises that windows XP includes a driver for this printer. They further advise\n\nClick Start and then click Control Panel. \nClick Printers and Other Hardware, and then click Printers and Faxes. \nIn Printer Tasks, click Add a printer. \nClick Next. \nSelect Local, then remove the check mark from Automatically detect and install my Plug and Play printer. \nClick Next. \nSelect Port. \nParallel connection is usually LPT1.\nUSB connection is usually USB001.\nClick Next. \nSelect HP from the Manufacturer list. \nSelect the printer model from the printer list, and then click Next. \nSelect Yes if this printer is the default printer, or select No if it is not. \nClick Next to continue. \nSelect No to skip the test page, and then click Next. \nClick Finish to complete the installation. \n NOTE:  If prompted for a Windows disk in Step 12, do not use the disk that came with the printer, use the Windows XP disk or the recovery disk that came with the computer. \n\nIf prompted for a Windows disk, insert the appropriate Windows or PC Recovery disk (not the disk that came with the printer) and follow the instructions on the screen. Once the driver has been installed, it will be listed in the Printers window ( Start, then Printers and Faxes).