DELL Computers: Good service or Bad service?
106088
I provide helpdesk services so I visit the Dell tech support often ... on fustrating feature of their support is they do not directly reference the hardware installed on a Dell system but generalize. They are also very protective in that if you are not the origional purchaser of the hardware they will not talk to you... Their overall intenet support is well below average ... their phone support is being outsorced to India and alot of people have told me that it is very below standard...
645847
Dell have great warranty. But the quality is not so great. It also depends how much of a pro are you in building your own computer... You should also think if you want to upgrade it after. It's much easier to upgrade a custom made cumputer than a brand one.
898578
What you are looking at is a high end laptop at a lower price. Suggest looking at Acer or Lenovo. (you havent provided the exact configs, else I would have suggested model numbers)\nIt would be worthwhile if you can logon to the Dell website, and work out a configuration yourself, and request a quote - they give very good discounts for online orders, and a comprehensive support plan.
777089
Dell has pretty cruddy support no matter what they say. But they have great computers.\n\nIBM Sucks dont go near them, that is my opinion.\n\nHP is awesome. I really like them. MY NUMBER ONE CHOICE!
1084145
I've bought hundreds of PCs over the years, including scores from Micron, Dell, HP/Compaq... even half a dozen e-machines.  My experience has been that Dell's support was excellent.  They overnighted the parts every single time (which was seldom since they build pretty good systems).  HP/Compaq-- constant headaches, multiple failures, terrible tech support.  Don't even consider an e-machine unless you're looking for a boat anchor.\nAs for Micron, I can't comment on their tech support.  I ran about 75 of their machines for three years.  I never once had a hardware failure.
762253
Dell has some great deals on their computers right now and for the holidays. You should check them out because they have good features and prices. The only problem is that they don't have a store where you can purchase the computer right off the bat....you have to go on the website and order it and have them ship it to you. Here is the website though...they will customize it for you to whatever you desire in the computer.\n\nwww.dell.com\n\nAs far as what to look for when buying a computer....I have helped out a few of my friends with their computer needs and they seem to be enjoying their computers. The two most important things to look for is a good hard drive that is 100GB or more. Desktops range from 250GB to 500GB. Laptops go up to 150GB and you can also buy external hard drives to save even more things in. I have that and believe me, having an extra 100GB is very useful. So basically, the more room in the hard drive, the more you can install programs and save pictures, music, etc. \nThe second important thing to look for is the memory. I got my Dell laptop (only 3 pounds and tiny) and made sure that I got 1GB memory. You can get 2GB memory as well for both Desktop and Laptop computers. The more memory, the less the computer will crash and the less the problems of freezing. The good thing about Dell is that you can customize the laptop you will buy before having them ship it to you. If you want 1 or 2GB, you can ask for it. But with other laptops, if you want to buy them right away from the store such as Best Buy, it will not be customized. So if you go to your local computer store and you see some great laptops that only have like 70GB hard drive and 512MB or memory, you're going to be stuck with that because the store cannot change the computer's hard drive or memory as per your needs because the actual companies that manufactured the computer before selling them to the computer stores to sell to you only customized it for the general user. Not for you. So that's why I recommend Dell. \n\nAnother very important thing to look for is the Pentium processor. Centrino is pretty good and is useful for mobile technology (wireless internet and other things). You should look for good Intel Pentium processors. Most of the computers will have the latest pentium processors and those processors is what makes the computer run efficiently. Go to www.intel.com and check out what they have coming up. \n\nMake sure that the laptop has an internal wireless card built in or a slot for you to put a wireless card in if you want Internet. That means that if you want to use the Internet but without the cords and hassles of plugging in something to connect to, you can use the wireless adapter to use the Internet wherever you are sitting with the laptop. You can either subscribe to get wireless Internet while sitting at a cafe with your computer, or you can get a good DSL or Cable company to come and install the modem in your house and then hook a router so you can get wireless Internet without plugging in any extra cables. You can even jack someone's wireless in your neighborhood pending that the person doesn't have it secured with a password. \n\nMicrosoft Windows Professional is good. Windows just came out with Vista but it is not yet compatible with everything so it's better to get a computer that has both Professional XP and Vista installed to use instantaneously. \n\nMake sure the computer comes with Microsoft Office (Word, Excel, Powerpoint, Outlook, etc.) so you can use it to do your work. Buying the software alone will cost you about 198 bucks unless you got a buddy who already has the software. Then your buddy could just install it for you on your laptop. \nMake sure you buy a laptop that has a LONG battery life! My uncle bought a Sony laptop that had such a horrible battery life that I had to keep it on with a charger. It was quite irritating. And another thing, make sure it isn't too heavy. The laptop
41196
Well, you might get good deals on Dell.  But I wouldn't recommend a Dell to you.  All my roomies have been having problems with their Dell laptops (maybe the Made in China stuff infuses cheap electronics and bad quality).  If you want a cheap system, go for a Dell, but their quality isn't up to mark.  Secondly, they have been having hardware problems lately, especially with laptop batteries.  There was a huge notebook recall.\n\nI would recommend HP (and Compaq) or Toshiba for good performance and decent prices.  Apple is awesome for looks and build quality and battery life.  But you won't find a lot of Windows application on the Mac OS.  You can get good reviews on CNETReviews or Notebook Review (if you want to buy a laptop).
861778
I don't know about Dell, but generally all extended warranties are a rip off.  If your computer is going to fail it will normally do so right away... when it fails later, it is usually do to misuse or accident.\n\nDells are not known for their quality, but I would still not buy the warranty and save that money for the next lap top.  I would research that model on-line and see if there are any common problems with that model, before making a final decision.   \n\nOn lap tops, the screen is the most delicate part and usually it is something simple to fix... or it is not fixable at all, and will need to be replaced/exchanged - there is no middle ground. \n\nIf you should have any problems, and you are no longer under warranty, call your local community college and ask if their electronics department has a service component... some colleges have students fix equipment at a minimal cost, and it is usually substantially cheaper than taking it to a computer repair service.
703599
Well here the deal with  Dell No ONE CARRIES THE DELL CARTIDGES\nand if you get them refilled they may not work and if they do the most they will is 2 times this is becasue dell put a chip in the cartriges that tells the PC that its bad so you have to buy them from dell so your going to pay sooner or later
994232
Dell PC's are pretty good.  There tech support 2 years ago was top of the line.  If you are looking for a new computer they are all pretty much the same what you need to look for is who has the best Tech support.  I like HP tech support since it is based in the US and not in the 3rd world countries and it is pretty good.  They can build a computer to your specs too.
1127975
it's ok for internet and word processing, but on board graphics and 256mb of ram arent so good....gaming is out with this set up. about 6 years ago dell was the king of computers.....unfortunately today they are not. it's a good computer, but i do build my own and they are better they any dell i have ever seen. having worked in the computer repair field for a number of years, i would put dell and gateway as even and h/p and compaq as close seconds to them.
278170
I think Dell is the best.  Good service, good prices and top quality laptops.
42583
Good one.  I realize that not all people have much (if any) experience with computers but my answer is, myself.  If you build your own PC, you know what is in it, you know what can go wrong and if something does go wrong you can fix it, sometimes in minutes, depending on the severity.  I have built two desktops so far and not one of them has had a problem yet.  I also ordered one from Dell, don't know why, it was a good price at the time and cheaper than one I could have built (irony...), anyway, I had a few problems with it but I fixed them all myself.  So I can't comment either on quality or value or even customer support because I do it all myself.\n\nI also have three laptops which have had hard drive failures and the like but I fixed those too, so again, can't comment on support there either.  The only thing I can't fix is a broken LCD display.\n\nBut if you want a chart on who is best read this article, http://www.pcworld.com/reviews/article/0,aid,123409,pg,1,00.asp from PC World.  The comparison chart is here, http://www.pcworld.com/reviews/article/0,aid,123409,pg,8,00.asp\n\nIf you want it done right (provided you know what you are doing), do it yourself.  Computers are the only thing I know when it comes to cars (turn key car comes on is all I know), plumbing or electrical, I am completely clueless.
136278
The answer is simple:  $$$$.  And that is the reason I am never buying another Dell computer.  Their phone support is horrible and the connections are bad.
657117
Two primary considerations... Cost vs. Purpose\nEither way, you should look at reviews sucgh as noted below...\nPersonally, I would lean heavily towards the offerings from DELL...This is based upon both experience (familiarity) and overall recomendations from both Internet and professional reviews...
1030631
DELL SUCKS PERIOD. TRUST ME.\n\nreasons dell sucks:\n\n1) they are located in idia\n2) they use their website and automated messages in support\n3) they are cheap\n4) they use cheap parts\n5) if they have the parts, they will build you brand new system out of old refurbished parts\n6) look at their warranties..dell is ~$100 for a full coverage 3-yr warranty..HP is ~$400 for the same.\n7) every HP that i have come in contact with has lived for more than 10 years and still boots up perfectly..the dells are returned within 10 days.\n\ntheres more, but im too lazy.
489361
Be very careful when buying from Dell; they are no longer the company they once were.\n\nThey can (and do) sell new, but defective systems, then swap them with inferior, "refurbished" systems (low quality, cheap LCD displays are just one of the "features" your "new" system may have).  They will not send you another new system, even though you paid for a new one.\n\nGetting technical support and your eventual refund takes hours of waiting on the phone, time spent shipping items back (that is, if you manage to ask for a refund before your 30-days are up after time wasted on hold, with their "support," etc.)  Even if you're within the 30 days, expect resistance from someone who is completely unintelligible.\n\nDon't say you weren't warned.  :)