problem with fedex customer service department?
113862
Well, first off, let me say I hate Fed Ex.  \n\nI'd say call the corporate headquarters speak to someone there.  Explain the situation.  If they still don't budge... Go ahead and ship it to them in Utah, however, send it via UPS.  Place a letter in the box, let them know that you sent it to have it inspected, you sent it UPS, because you wanted to assure yourself, no further damage would take place.  Also state, when they return it, please send if back VIA, UPS.
194464
Right, you have to be joking.  Good luck, and let us know if you find it.\nThey do have a customer service number, back east somewhere.\nYou might find it by going to your account, and looking for a customer service link.
852093
Get your credit card company involved. Call and explain that you have a dispute with a vendor and feel you've not been properly credited. \n\nI recommend writing the sequence of events down in a very impartial manner. Start documenting until the matter is resolved.\n\nUnfortunately, the onus was on you to get a receipt or bill of lading (copy of the Fed Ex paperwork) from Fed Ex.
961011
When asking  these questions be more specific. To answer your question generally though, seen as though you are on line just go to their website and click on contact / complaints.\n\nRemember, next time, the more info you provide, the better people can help you.
262677
I would say lousy customer service ... but lately it's been NO customer service!
602144
It is my personal opinion that FedEx is the better, faster carrier, not to mention a bit cheaper.  \n\nThe problem is that if you don't have an account with either company, they're both going to be expensive to use, because if you take your package to a drop point (Kinko's, etc) they tack on a service charge.  \n\nIt might be good for you to check with your local post office - Priority Mail can be very competitive on cost & delivery times (especially when the service charge item is factored in).
233818
I have also recieved a check, I have today tried to call the number on the letter and it says the number is not available, If you dont mind what kind of info did they ask you when you called them .They told me a smaller check would be sent by fed ex in 5 days. Im beginning to believe we have been scammed. I dont know how to report this does anyone have any ideas ?
655780
With that tracking number you should be able to contact fed ex and learn exactly where your package is. Once I ordered an mp3 player from Overstock.com and waited about a month before I finally called them. They looked on their screen and said it was left on the front porch. When I looked, it was there off in a corner, where it had been for weeks. They know where stuff is, I'm convinced, most if not all of the time. If it were misdelivered, they should be able to tell you when and to whom.
208464
Call the General Manager of the store. Explain the problem and solution you would like. \n\nIf no help call the corporate office.\n\nIf still no help call the Attorney General and The Better Business Bureau. And write a letter (send it certified mail) to the Corp. Office and General Manager telling them the issue you were having, the resolution you feel is necessary and how they failed to help you and that you filed a complaint with the Attorney general and BBB.
26303
You can always check FEDEX.com They will help you with anything you have
359790
You know, problems like this is why websites that sell people things have a section called Customer Help, Contact Us or FAQs. I'd suggest you re-visit the site, contact them and demand they do something about it. After all, you are paying for a service, they get paid to serve and as they deal with this kind of thing daily, they should have the answers.
908111
Nope, that's just business. And its bad customer service. \n\nCancel your order. Time to find a new company to deal with.  \n\nThank goodness you didn't already pay for it.
564830
The only ones who can answer that are the UPS people.\n\nCall 1-800-PICK-UPS.  When you get the recorded message, press zero until you get a customer service rep.\n\nThey won't be helpful, but hopefully, you'll get an answer to your question.\n\nIf they say you owe, then call the shipper.  If you sent payment through the mail or with a Postal Money Order, they may have committed a federal crime if they implied that the shipping would be paid in full and it wasn't.\n\nEven if you paid some other way, you could still have recourse.  Make sure you keep the receipt if you end up having to pay for shipping.\n\nmany mail order companies believe that they won't be sued for such things since they aren't in your area, but they are wrong.  If you need advice on how to persue recourse against the shipper, feel free to e-mail me.
106573
what kind of problems. If you mean they are not treating you fairly, I would call up the atty general's office, Mike Hatch
355499
Just try it again.  I had that happen to me on Walmart.com when ordering some stuff a months ago.\n\nIt is just yahoo acting goofy sometimes.\n\nJust reenter your information or just pick the phone up and call them.\n\nDavid
141006
Contact the place you ordered it from.
1158802
call/email the company, and ask for customer service..