I have a bill from ATT phone service. The main office is in Illinois.To make a complaint do I contact the my local BBB or do I contact the one in Illinois? I am so \nconfused.
123919
The Better Business Bureau is a scam.  They have a phonebook with select businesses inside.  Everyone thinks: Hey these have to be great businesses!!!  The reality is that if you check their website these same businesses are sometimes listed as being really bad with lots of complaints.  Just like everything else; it's all about the money.  Make your complaint anyways.  It might help somebody down the road to make the right choice.  In your case you need to make your complaint to the BBB in Illinois.
235140
I would contact ATT and ask them.  They should prompt the work order and get a 3rd party verifier to verify that you actually want to switch so your number can port to ATT.  I just went through this with an attempt to switch to Comcast phone.  Good luck.
400239
As stated above is true, but Federal, State and County Government can still call you, If you have telemarketers still calling you, Do a few simple thing and you can get $$ from fines they get, Get their phone #, Company Name and the Person you talk to Name and Date, Time,  Report them to the States ATT General after the first offense(they give them one) They get fined 500$ which you get 2nd offense 1000$ which you get 3rd offense can get upwards of 10,000$ which you get and Next step is the Company losing their rights to telemarket.
91625
There should be a number on the there to call.  Give them a call.
252228
Reporting someone to the BBB is useless.  They are a private organization with "no teeth."  Report the scammers to the FTC (Federal Trade Commission,) or your state's Attorney General's office.  Those guys can put people in jail.  \n\nBut FIRST cancel the card immediately.  The card company will issue you a new number and send you a new card.  When you call the card company make notes of the date, time, and name and title of the person you speak with.  The next day send them a confirmation letter re-stating the conversation that you had with them on the phone.  The letter MUST go by "certified mail-return receipt requested."  This is just to protect you in case someone on their end accidentally deletes your conversation from their records.  They are not likely to be malicious towards you but mistakes can and DO happen--cover your A$$.\n\nWhen you get your bill you should ALWAYS check it closely and be sure the charges are correct.  You can dispute and possibly have bad charges removed. But there are tight time limits.  \n\nIf they are off-shore it may be bye-bye time to your money.  Different rules.
321233
It could be that the fee is called something else. See, for example, the link below that shows how AT & T describes the fees. Check out the website for your carrier to see if they provide similar information.
288880
Just to let you know, every reported transaction is going to take you about an hour on the phone. This is going to be a pain in the butt. You need to dispute the accounts, (which you've done) now the angencys are going to need to prove that is infact you. They will do this by matching your DOB and ss# as well as your last 3 previous addresses. If they don't match yours the bill isn't yours, and it will be taken off. It takes some time ( a couple of months) so be paitent. If it isn't resolved in that time, you need to call each agency. Sorry but itentity mixups and theft are hard new.
560413
Same exact thing happened to my husband's cell phone.  We called the service provider and told them what happened.  They locked out that phone to ALL services, refunded us for charges that they incurred and forwarded the issue onto their fraud department.  All we had to do was get a new phone.  Kind of a pain, but it all worked out just fine.
431516
I returned yesterday from Maui, HI they use Comcast cable...Comcast provides Internet access also. DSL Internet access is provided via the telephone companies.  I would definitely try calling the main telephone companies etc., AT&T is one.  I know they're big in Maui they may be big in Oahu as well. Unless you already know that Cable service is not available in Oahu or you are not happy with the costs, try calling the local Comcast number in your area or dial 808-555-1212 and ask the information operator for the Comcast Cable phone number and for AT&T as well.  I'll go one step further:  here's the number to Comcast 866-886-7475 and AT&T is: 800-222-0300 and give them your exact location so they can check for available service in your area...Good luck love!  Hawaii was a blast! Everyone should go at least once in their life time.
423664
OH YES!!!!!  i've had problems with them about 5 yrs ago---and just recently again---they were charging my bill with a cell phone i never had.....my bill was over $900  I spent almost two hours on the phone with them, after they completed their research they found the error---but just the same i had to spend my time to straighten out this mess.......so watch them......my advise to you with at&t, be careful what department you talk to, they have billing, the payment center and of course the collection department.  these 3 departments have different amounts on \naccounts that is owed.....always talk to the billing department they have the accounts more up to date. good luck.
395682
Call the company and explain the situation.  They can often reverse the charge on your account when you correct the situation.  Most places are reasonable.
129613
They said I was in the covered area for service.The service I received was it would drop calls or not even connect or I had to walk around my house to get one to two bars to call out or to hear my phone ringing I had to place the phone in a window so the phone could be a little closer to one of those cell phone towers.I had to make calls at home on the ground phone and the cell phone would only really work when I went to the city.So my brother talked to a service person and found out that they made a mistake when telling me I was in a service area.So he got mad and called around and finally received the Vice President number and said if they don't give credit to my account or cancel my service without the disconnection fee that we were gone to sue for the lack of service abilities and about stating that I was in a area to receive their services.They waivered the last bill and I'm still with them because,they also did a up grade on phones from a regular old Kyocera2135 to a Audiovox CDM 8900 for free that works now in my area.But,you know hows it goes once deceived...You have to stay on them if you have a problem because,they will just blow you off.Good luck.
78353
what sort of business are you in shouldn't your company supply you with a service that gives you all the names #'s on do not call list in every state?\nif not your in the wrong company and you need to go to my company website or send an email to me when you go there.\n\nwww.primerica.com/rpersaud
431393
Jennifer \n#1 You need to get a lawyer. A corporation cannot represent itself in a judicial proceeding.  \n#2 -- If this was a JUDGMENT, that means that they went through some process and it's enforceable as a matter of law.  Most likely, they filed a lawsuit against you, you didn't respond, so the court entered a "default judgment" for the relief requested by the Court.  This could have happened in Ill. OR in Florida. If the latter, then they have merely filed or registered the judgment in Illinois so that they may collect it. \nDid you ever receive a summons and complaint from these people? Did you ignore it, believing that it would go away?  If so, it will be hard to get the judgment vacated.  You usually need some excuse or good reason to have a judgment vacated (although in Cook County, you may get a sympathetic judge, who wants to adjudicate the merits, who will vacate and set the litigation going). See #1.\n#3 They have already "taken it to court" if, indeed there was a "judgment" filed against you. See #2.  If they merely have filed a complaint seeking judgment, that's a different story, and you have a short amount of time to respond to their allegations.  Get to a lawyer ASAP, otherwise you will be faced with a default judgment.\n#4 -- you won't get good legal advice for this issue here because of the fact-specific nature of your problem (exactly what was filed, the underlying dispute between the parties, etc.) Then you need to think about cost.  How much is the judgment for (or is the Complaint alleging?)? A good lawyer in Chicago will set you back $250.00 an hour at a minimum plus expenses.  If this is something you want to fight, expect $20,000 in fees for litigation at a minimum.  If this is a small matter, expect at least $2,000 in fees to reach an amicable settlement.\n\nThe Illinois State Bar Association should have a referral service on their website if you do not have a lawyer.  If you're willing to pay the going rate ($250.00 for associates, $400-500 for partners) in Chicago, I have some referrals for you.\n\nGood luck.
277503
You will need to check your AT&T bill and bank account monthly.  Or do so on-line a few days after payment date.  If you suspect they take out more than needed, the sooner you call the better to get the money refund.
463087
Does the bill say "E&OE" or "Errors and Omissions Excepted" or "Errors and Omissions Excluded" anywhere? If so, they are entitled to reclaim the difference if they can prove the original amount was in error. They do sound unreasonable to try and ask for such a large amount so quickly, but there is nothing legally preventing it.\n\nIf it doesn't say it, they are on more shaky ground
506853
sorry hun you have no case......... you have to put the shoe on the other foot  and think,,,, If someone owed you money wouldn't you try anything to get it back???????????????   BTW if you paid your bill your wouldnt be in the mess you are in