Bought it on 5/11/05. Had a major problem 1/22/06. The screen is pixillated. Rebooted and it's still the same so I decided to reformat. To my dismay i was not able to complete the installation because it won't boot to windows anymore. It says installation is not complete. Definitly its the graphics card. But since it's a laptop mobo is the question. Called the warranty dept and told me to fax them the sales receit and would repair it. but my question is not warranty anymore.I found out that the pc i bought was already registered to someone else on 2/4/05 and will expire on 2/4/06. That is why I haven't seen my name because the pc Im tying to register has been registered. Same serial number take note. I'm so sure that the pc they sold me was a second hand one.There is really a fraud in here. By the way legally my pc's warranty will expire on 5/11/06 if I will fax the them the proof of purchase but i won't do it. They might updated it and I don't want it to happen. Thanks a lot.
120241
I would recommend to go back directly to the place you purchased the laptop from and request a refund.  It seems that you are unwilling to provide the manufacturer with proof of purchase in order for them to correct the warranty issue.  \n\nI think this goes further then the warranty though, because the place that sold you the laptop repressented it as new.  \n\nGood Luck
651018
I've been doing that since the IBM PC was introduced in 1981.  I kept upgrading the same computer a little at a time, and it went through a number of cycles where all of the parts had been replaced, so it was a whole new computer each cycle, but each cycle was a number of years.\n\nBut I've gradually come to the conclusion that's a mistake.  The parts keep evolving.  Subtle differences from one year to another cause subtle compatibility problems.  As just one of hundreds of examples of this problem, I added an ATI video card a number of years after I upgraded to a new motherboard, and it stopped working about once per month on average.  It just froze/crashed the whole computer, such that it needed a power-on clear.  It turned out the motherboard had a subtle glitch at the speed of that video card, and I had to reduce the AGP speed.  That solved it, but that kind of problem takes months or years to diagnose, because the symptoms only happen at random.  If the motherboard and video had been from the same year as each other, they would have been far more likely to be compatible with each other.  Glitches such as that one don't get much testing in their early years before the right combination of products is available to make them happen.  And by the time those products are available, the earlier products are being phased out, so the glitch doesn't get much testing then either.\n\nTherefore, instead of gradually evolving a computer, I recommend that you save your money till you can afford to start from scratch, and build a whole new computer then.
627808
NO way!  Gateways suck!  I have one & I wish I'd never agreed to take over the pmts on it from my now deceased boyfriend.  I recommend a Dell or HP.  Less hassles, issues, memory problems, etc.  My mom has an HP that's 6 years old & all she's ever done outside of routine maintenance with defrag & such is she upgraded the memory.  Gateway cancelled my warranty when I refused to accept the one year free AOL offer.  It was NOT part of the computer deal or payments.  It was included inside the box as one of 2 special internet offers, the other one being from Earthlink.  When I called Gateway, I went in circles with them over the AOL/Warranty issue.  I was told they don't void warranties for not taking part of any internet offer, they do void warranties for this & back & forth.  After 6 months of this, I bought the warranty for 2 years.  Nothing went wrong until AFTER it expired & my monitor blew.  Gateway said it was a manufacturing defect but because of my warranty/internet refusal, they were refusing to replace my monitor.  6 more months of lawyer calls & BBB calls finally got it replaced, only to have it blow out again.  I replaced it with a monitor to my now deceased uncle's old Packard Bell & have upgraded my memory on this puter.  Sorry to ramble on.  Just avoid Gateway & get an HP or Dell.
473996
is the video integrated into the motherboard or do you have a seperate card for video? If it is integrated I would say replace the whole motherboard, if you have already updated drivers...unless of course you cannot even see the boot screen before the operating system is loaded, if you cannot see the boot screen; it is definitely a video issue and not a driver issue. If it is ia seperate video card, then replace that and see if it happens still. Most likely it is a bad graphics card.
162363
I need more info.\nDo you ever see the Windows logo? If so then there is probably something wrong w/ the windows files. Trying tapping F8 during bootup and select "safe mode"\n\nDo you just get the HP logo? Then it's something hardware related. And that could be almost anything. Did you change anything else besides the hard drive?\nThis board also seems pretty old, so it might just be dead.
25919
I would say you contact DELL, coz it could be a safety hazard issue here. They might even offer you a replacement in this case. Just try ur luck.
147175
My sister has a Toshiba laptop and my daughter has a Compaq laptop. \n\nMy sisters Toshiba has had three screens go bad in the 11 months she's owned it. It takes 45 -60 days to get it back. She must ship it to them for repairs and pay for shipping both ways. Its still under Warranty. Getting through to their tech support is difficult at best. She has used her new laptop about 2 months out of 11.\n\nMy daughter has a Compaq laptop. She goes to college and does alot of her work on it. A couple of days after her purchase, she noticed it was getting very hot. This is after several hours of use. She called Compaq tech support and they explained the situation. Then they had a cooling pad sent to her free of charge. No more overheating problems. Then my grandson slammed the lid down hard and damaged the screen. Again she called tech support and the next day a repair shop called and arranged to pick it up and take it in for repair. Tech support made sure a screen was shipped to the shop overnight. Within 36 hrs of calling tech support it was repaired and sitting on her desk. No charge.\n\nI have a Compaq desktop and have called HP tech support at least a dozen times. Never for an equipment problem, just operator problems. I've never waited more than 2 mins to get through and received excellent support. They spent as much time as it takes to resolve any issues. Five hours with me once.\n\nTo me it is also the support of the product that counts.
469197
Check to make sure you dont have any recalls on that particular thing. Maybe you didn't put it in correctly. ummm maybe your laptop is not responding correctly to it because the unknown error is not effecting it. Just follow the error and keep doing what ya doing. have a nice day
182693
If it's brand new, just return it and get a new one.  There's no point trying to fix it if it's still under warranty.
150741
How long ago did you purchase your machine? Most good retailers will give a years warranty. Have a look on any manuals you have for the "serial No" of any software you have lost and if you do mange to retreive any make sure you always make a back up disk. Daft i know but did you try system restore or scanreg/restore???
309118
If it's that new, it could still be under warranty.  Call tech support again and be firm with them.  These companies usually won't do anything for you until you get nasty with them. Like insurance, the idea is that most people will give up and then they don't have to fix it.  If it's not warrantied, CD / DVD drives are pretty cheap these days.  You can get a decent DVD burner for $75.  I used to do PC repair and we only charged $35 to install those kinds of drives.  So the bill won't be terrible.  Before you take it in, try going to start -> run ->  type "msconfig" and click OK.  Uncheck the box that says load startup group items.  Restart. It may be that there is a software conflict and this will disable all unnecessary software.  See if that helps.\n\nGood luck.
54262
When does it get blurry, as soon as you turn on the pc and it says windows xp, or when you access the desktop, or when veiwing movies, etc. \n** Are you familiar with accessing your computers bios? If the screen is blurry when your in the bios then the problem is not the OS video drivers**\nWhats the make and model of the monitor? there may me a recall on it. Take that info (make and model) and check on the manufacturers website. If you really don't want to go through all that, and you bought it from a local retail store recently (like within a 1 week time frame), then bring it back there and have them test it. If it works at the store then it might be something wrong with the pc video card.
446883
You need to call Dell and find your nearest authorise repairer.  If it was bought brand new, you should still be covered under the 12 month warranty.  Call Dell, get the number of the repairer in your area and call them to fix it.  You might have to send it away if there isn't one close by.\n\nI wouldn't take it to another computer person to fix unless Dell tells you to (and I'd get a reference number for the call and the support persons name etc) because you could void your warranty.\n\nGood luck
158052
Since it is an Emachine under warranty apparently you will just have to deal with the hassle of them sending you part by part. Next it will be a new motherboard, then new RAM, power supply... Companies like that don't really troublshoot, they just have you rebuild the computer until something works - at least thats what Dell usually does.
164783
If it is still covered under warranty, you should definitely send it back. Microsoft is very good about standing behind their products.
424685
It's nothing to do with microsoft, any action you take is against the shop where you purchased it.\n\nDepending on it's age it may have to be sent for testing before you get it exchanged/repaired.\n\nIn the UK if it is under 6 months old it is deemed to be inherently faulty and you can demand a replacement, over 6 months you have to prove the fault existed, if you can't then repair is the only option unless the supplier cannot repair
2482
I had an Averatec 5400 series model computer that I bought from WalMart.  I have had troubles with it adding spaces, freezing up and eventually not booting.  I am not sure why you cannot send it to the producer, but I sent mine in for warranty repair (one year limit.  It probably was about a thousand dollar laptop, you bought it because of the features (large RAM, DVD burner, cool silver color) and now you are having problems with what ended up being second rate parts used for assembly.  How about using a USB keyboard and disabling the other one in the system hardware settings?