Are there any legal issues with intentionally and agressively persuing someone elses customers? Say to offer them a cheaper service.
119164
In general no. But --\n\nYou can compete for clients in the marketplace.  That is the heart of the commercial system in the US.  \n\nYou cannot:  use trade secrets acquired from the other company without permission.  That includes customer lists.\n\nYou cannot: in some states, you cannot compete against a company that previously employed you if you signed a non-competition clause in your employment contract.  (The legal limits on such clauses vary by the state.)  If you did not sign such an clause, you can compete, but again, you cannot do so using proprietary knowledge gained from the other company.  That would be client lists, or special ways of doing business.\n\nYou cannot: interfere with contracts your proseoctive clients already have with the other company.  You can compete for other business, but can't take steps to encourage them to break a contrct they already have.\n\nThe result of doing anything list under the "cannots" would be to expose yourself to civil liability and a lawsuit for damages, and maybe an injunction stopping what you are doing.\n\nBut otherwise -- pursue away.
42390
There is no legal restriction on showing your competitor in an add.\nHistorically, there has been a hesitency to do this because it is seen as "free advertising" for the competitor.  As long as you acknowledge any copyrights or trademarks, then there is no legal ground for objections.
478195
OMG.  No, no, no.  Are you kidding me?\n\nYou really are asking for trouble.\n\nYou HAVE to see a licensed professional.  How do you know who you are talking to on here?  It will be someone taking advantage of you.\n\nGo get professional help.
491404
If you accepted a contract... on their part right or wrong, it is a legally binding agreement and they must honour it...\n\nthe honest truth is that you probably wont get much out of it getting 'legal' about it all, but from the scenario you've put across your quite correct, they have broke the law through breach of contract.\n\nPersonally, i wouldn't fight too much on this issue... just keep pestering them and they might offer you a comprimise.
118888
The others are right. It's illegal.\n\nYou can justify it all you want, but it's still illegal.\n\nYou simply paid someone to use their software to break the law.\n\nThe software isn't illegal. It's what you download with it.\n\nIt's like buying a knife. That's perfectly legal. But killing someone with it isn't.
18967
I doubt that it is illegal, but it isn't good business practice. \n\nCalifornia is big into consumer protection, though. You could write/call the State Office of Consumer Affairs and complain.\n\nhttp://www.dca.ca.gov/
141080
Being such a popular event, I don't think that you will be able to get a reasonably priced ticket.  However, just to get back at the ticket touts, mug one and then report him/her for extortion.
514395
not to try, just to sell. But if you try to buy from people who don't like to be put in that position, they will report you.\nyour basically asking people to break the law for you.
343268
Need more info in order to answer! What exactly are you asking? Are you asking whether the customer has the right to refuse payment? Are we talking UK or US law here?\n\nIn the UK the Sale of Goods Act 1994 requires the product to be of satisfactory quality and fit for the purpose for which it was intended. The customer would, therefore, have the right to refuse the goods if they differed from the samples they were shown which formed the basis of their contract with the company.
39723
Ignorance of the law is no excuse and no defense.  The oopyright statement is WRITTEN RIGHT IN THE MANUALS your friend was selling!  \n\nAs they have access to the records of the sales via eBay, and know who did it, yes, they will most likely  pursue to matter thru the courts to seek satisfaction if your friend does not cooperate. They are not just being mean, but they need to protect their property, whether it was one copy or one million copies.   It was not your friend's property to sell, and the profits he made from the sales should be restituted to the company, as well as the amount they had to expend to get the money back.
486943
Gosh... sometimes you just want to poke peoples eyes out with tooth picks huh... I honestly hate most people... \n\nIf you appease the customer they will go away faster.... \n\nGood customer service is listening to everything the customer has to say, telling them you "understand" and honestly do your best to take care of what they want.\n\nSometimes you can't fix it, but tell them you will look into it further so "this sort of things doesn't happen again"\n\nNever leave them with a "no" if you are out of a product or service, offer an alternative.  \n\nTreat them the same way you want to be treated. Sometimes people have crappy days, and you are the straw that broke the camels back. Remain calm and remember, sometimes your day is crappy and you get a short fuse too...
485060
If they are free, then there are no legal issues.  We used to have a fund raiser like this, accept we would sell suckers for a dollar, and with the sucker you got a free raffle ticket.
649890
be careful who's advise you buy - but be patient with those who supply.....\n\ndo they actually act the way you tell them too?
93390
I'm not sure that your marketing instructor will appreciate this, but even though your environment (customers, suppliers, investors, community...) will punish you if it thinks that you are unethical, choosing to be ethical still incurs an opportunity cost.  Think like this, you are Nike and you have six low cost suppliers for sneakers, just like Reebok.  If you know that the two cheapest ones employs children and choose to use neither, you are constricting your options to compete.  Not all questionable actions are found out.\n  This is why I detest linking ethics to profitability.  It's so hollow to follow the "Right path" because it makes you more money, instead of value driven behavior being done for more fundamental principles.\n\nGood luck to you on this....
555641
To my knowledge it is not illegal but could be construed as a conflict of interest or witness coercion or tampering. If you have proof or reasonable suspicion,tell the lawyers involved. Peace.
356304
My dear there is still such thing as business etiquette and \nbusinesses emphasize it more than ever. It is crucial to the business to provide excellent customer service. If you have ran into an unpleasant situation do report it. Do bring it to your supervisor's attention because there is a high chance that this colleague of yours has been rude to others before as well.
346532
The customer is not right when they are rude and abusive. But I agree with Genie previous answer. Listen to who signs your paycheck.