i purchased some parts from a reputable company. i had to pay a truck freight as of the size of them, and used a visa. one part was damaged and the other is not even what i ordered. they will not return my calls.
137831
Have you signed for the goods? Recieved in good condition, if yes, did you report the damage to the carrier? if you didn't, you should have. it's your word against the sellers, to prove that you have or have not ordered the wrong parts, but if you can't get to speak to them, after a lot of effort, then you could do the following, give Visa the full story and tel them that you wish not to honour the payment, if your in time they will do this for you. and take the money beck from the seller untill it,s resolved.\nCancel your card transaction and stay in control of the deal, as soon as the card people tell them that you have refused the deal, expect the call from them, and sort your problem out. keep proof of every thing in these dealings.
525280
I claimed through Ebay for an item I bought (was sent a broken item and buyer refused to accept it back long story that got quite nasty!) Use The Dispute Console for all correspondence so that they can see what is being said. it  took 8 months but I got back all but £50 of my money.\n\nGood Luck!
31913
No, they don't pay return shipping, even if the product is defective.\n\nI also believe that most of the "defective" stuff returned to them is NOT defective, but, instead, people don't like what they bought, or they don't have the technical skills to install it, etc.\n\nVery, very few electronic things are D.O.A. from the factory.
83831
They have an "unsatisfactory" rating with the Better Business Bureau.  See for yourself at http://www.bbb.org\n\nAnd a search of the internet doesn't turn up much good.
251075
Well if you have a problem then contact the place where you bought them. Weather it be from the offical site or from \nebay
618831
File a complaint with the Chamber of Commerce where the company is. If you bought it by mail, file a complaint with the Interstate Commerce Commission.\nStart a case with the State Attorney General's office where the company is. Most Atty Gen's have web sites with a complaint form.
591215
Yes I have, and they dont do anything they promise to. They never return phone calls. Im wondering if they are even a real company. I getting ready to file a dispute with my credit card co. to see if I can get my money back. Contact me if you have the same problem with these people.
113010
do not open. or if u do, dont contact them by sending a reply. its fraud, and u could lose money. trust me.
265581
The only ones who can answer that are the UPS people.\n\nCall 1-800-PICK-UPS.  When you get the recorded message, press zero until you get a customer service rep.\n\nThey won't be helpful, but hopefully, you'll get an answer to your question.\n\nIf they say you owe, then call the shipper.  If you sent payment through the mail or with a Postal Money Order, they may have committed a federal crime if they implied that the shipping would be paid in full and it wasn't.\n\nEven if you paid some other way, you could still have recourse.  Make sure you keep the receipt if you end up having to pay for shipping.\n\nmany mail order companies believe that they won't be sued for such things since they aren't in your area, but they are wrong.  If you need advice on how to persue recourse against the shipper, feel free to e-mail me.
271626
THEY ALWAYS PULL THAT! Go to the main office and tell them you want it now......be sure and threaten them with further business. Example: I will switch to UPS if this happens again!
431982
I wouldn't waste any more time and effort with them by suing. Put it down to experience and don't use them again. Don't pay up until you have everything returned to you.
479596
My experience with them was pretty bad.I paid them over $3000 and they did not deliver what they promised.You can check www.ripoffreport.com for additional info about them.
468471
they should have a 1-800 or a local contact number at the back, just give 'em a call, good luck
396216
Sometimes when you get these services, you get the bottom of the barrel. I apologize on their behalf. Call up your local VFW, or USO agency, and I bet they would have someone who would be glad to re-fold it for you.
267544
get a RGA number\nreturn the goods ( at their expense )\nyou'll get the next shipment ( hopefully correct )\nlegally you got nothing to stand on with respect to lost time ect..\nno company will see you with a guarantee of delivery tied to your work/ productivity gains / losses, there limit of liability stops once the order ( wrong or right ) gets processed. It's your responsibility to allow lead times ect..wrong shipped error not their's with delay to a given project, there's is order accuracy. All you can do is shop for a better vendor if you are a repeat buyer.\n\nI work as a processing agent and screw ups on order are a fact of life, my decision on whom I purchase from, is based on level of accuracy and level of service ( in terms of rectifying their mistakes ), lowest price does not necessarily drive the decision.
377506
if what you get from the seller is not what you were supposed to get, first you should try to email the seller and get it straightened out.\nIf that doesn't work, you can report them to ebay.
511628
Depending on the sellers rating you 'might' have had redress (through Paypal if you had used them) at one stage but because you carried out repairs, that deems you have accepted the vehicle.  If you push the seller, they may accept taking it back (well who wouldnt, you just spent 3k on it).  They are under no obligation to refund money you have spent on it.  The best chance you may have is if you can prove the MOT is illegal and then go after the garage that gave it, again because you have had many repairs carried out, I suspect this would also be an impossible route to prove.\n\nSorry its not better news.