I called their customer accounts and told them I don't have AOL and I'm not paying yet they keep sending me bills for &90 and keep calling my house. AOL is evil.
124891
previous occupents??\n\nmaybe u did a trial of aol and didnt cancel??\n\nmaybe someone has ordered it on ur behalf ???
60848
Wow!  Masterful sarcasm, Asker!  The thing about those bill collectors is that many of them are people doing it to pay off their own bills.  What a twist.  I, personally, have a home phone number that once belonged to a real deadbeat, a fact I didn't find out until I had already given it to everyone.  Now I get dunned continuously and the debts aren't even my own! Really irritating.
620242
don't know .we use another .drop aol years ago
69742
my experience with AOL was painful. I called them 5-6 times and they put me on hold for like 10 minutes (no joke), and they still don't answer. then when I do get to cancelling my account, they asked you all these questions like "why are you cancelling your account." they actually charged me for an online McAffee virusscan service that I never wanted.\n\nedit:\nAlso, they do give you all these sales talk about free hours, and this woman hanged up on me once when I told her I don't want to continue AOL.
475653
No idea, sorry, but I can tell \nyou that AOL sucks.\nI had so many problems with them over the past 2 years that I phased out using them entirely.\nUse your internet explorer and Yahoo! for your home page and life on the internet will become much easier.\nGood Luck.
290728
Depends on what system you use.  AOL has a tiny limit, and sometimes they block you for no reason, so don't use AOL.\n\nYahoo's group list has a very large limit, so I'd recommend forming that.
254290
They did the same thing to me too.  I moved out of their network and their mover's connect people said that since I moved against my will (military move) I could get outta my contract.  Well it took a month and a half before they shut down my phone and they billed me for it (which was fine I used it),  I paid my last bill in sept., then in March of the next year a collection agency called me up saying that I owed them over a thousand dollars.  Well long story short after 6 months of calls, faxes and letters to their cust. care center they finally said to hell with it and refunded me the money (I paid it so I wouldn't be bothered by the collection agency anymore... which I wouldn't recomend untill they admit guilt).  Just remember this dude. "the Sqeaky wheel gets the grease."  \nP.S. Everytime you call them it cost Verizon $8.50 so just keep calling them, eventually they'll give in!!!!\n\n\nP.S.S. Amy your completely full of sh** the only headway I got from verizon is when I started yelling, screaming, kicking, and bit**ing.  So unless you've been through it shut the he** up!  I also went into there store and they were complete morons in there, twice they acctually tried to resign me.... sh** after all the bs they put me through anytime anyone tells me there thinking of verizon I tell them my story!!!!!!!
349794
Another dissatisfied AOL customer.  I'm not surprised.\n\n1.  Go to the AOL site and go to customer support or the like.  You'll probably have to do a little searching because they don't like to let paying customers leave.  Be firm once you get to someone in AOL 'cause they are going to try to convince you to stay with them.  Once you cancel your membership account follow what I've written for step 2.\n\n2.  GETTING RID OF AOL ON YOUR PC\n\nDo yourself a BIG favor. Remove anything on your PC that even mentions AOL. It is a resource hog and simply tries to take over your pc.\n\nClick on Start > Settings > Control Panel > Add/Remove Programs and remove any AOL programs residing there.\n\nNow click on Start > Search > For Files or Folders > All Files and Folders\ntype in AOL in the top box and let the computer do a complete search of your hard drive. When it is done, click on Edit at the top of the window and click on Select All\nThen click on File and click on Delete. It will ask you if you want to remove them. Click on Yes.\n\nIf you want to REALLY finish the job:\n\nNOTE: DON'T DO ANYTHING ELSE IN THE REGISTRY OTHER THAN WHAT I MENTION HERE. If you are not familiar with editing the registry and you do other things you may give yourself some big headaches.\n\nClick on Start > Run >\ntype in regedit\nclick once on the very top directory to hilite it.\nHold down Ctrl + F; this will open a search window\ntype in AOL and then click on Find Next\nwhen it finds an AOL entry, right click on it and select Delete and yes. (Do this if it is a folder in the left hand pane or if it is an entry in the right hand pane)\nHold down Ctrl + F again and repeat the process until you have cleaned your registry of all AOL items. This may be a very tedious process so hang in there.\n\nWhen you think you have it all out. Go back up to the top directory in the left pane, hilite it, and search for AOL once again just to make sure you didn't miss any.\n\nOnce you are completely done. Reboot your PC. This will reset the registry without all the AOL crap. Now you should be able to reset your home page without any problems.
550045
I tried it out...but didn't stick with it.  There are a lot of services cropping up that will provide you with a local number, voicemail and non "ads" for their service for free.  AOL offers this service and there are many "smaller" brands trying to break into this space, too.
515221
I am 100% with you on the NTL thing I really hate that company.\n\nI have spent so many hours on the phone trying to get various problems with my service sorted out only to be given unhelpful comments and be put on hold for ages.\n\nNow they are charging me £4 a month for not paying them by Direct Debit, but when I did set up a direct debit with them last year they took £200 out of my bank that i did not owe them, it made other cheques I had written bounce and took a lot of my time to sort out.\n\nThe worst thing is that the building I live in is wired up to only use NTL so I'm stuck with them until I move.\n\nLol sorry for the rant there, when someone brings up NTL I can't help myself.
630819
If you have a credit card that is being automatically charged each month, contact the credit card company and tell them you had discontinued this service but are still being billed for it.  Instruct the credit card company to not accept any further charges from aol and not to pay them anything.  Believe me, aol will not provide service if they aren't getting paid.\n\nIn the meantime, keep trying to contact aol and keep a record of all your attempts to contact them.  Try contacting them here:  http://notify.aol.com/ui_front/jsp/notify_ask.jsp
7194
If they do not have this, I have been told you can recommend this to AOL by emailing their webmaster. I don't believe they have this however, yet I don't use AOL anymore.
456237
First of all, keep very tight and accurate records of the calls you make.  Who you talk to, what they say, what you say, times, dates, etc... Then keep calling the ISP and ask to speak to supervisors or tell them the situation and that you canceled long ago etc... Get a confirmation number for the cancellation or ask for some proof that you've actually canceled your account.\n\nBe friendly at first, but if they don't help you (your ISP) tell them you'll be contacting the Better Business Bureau and the police shortly after that.  If you still can't get anything done, do just that.  The BBB can help you find the next course of action which may be contacting an attorney by that time.\n\nOne other thing you could try is closing your bank account, but to me this is letting them win and is too much of an inconvenience.  Oh, and who's your ISP so we can all stay away from them?\n\nIf you can record your conversations with them, that would also help to document things.  If you record them saying you're canceled that's true power on your side.  You can also document the story and record the calls and post all that to a web site.  Pass that along to people and it'll spread like wildfire and bad PR can get companies to do the right thing.\n\nCheck out the phone call this guy had with AOL.  \nhttp://zerologik.com/2006/06/cancelling_aol_not_so_easy.php\nHe ended up on the Today show to talk about it and AOL got in deep trouble.
625004
You poor bastard. You were stupid enough to put AOL on your machine. I feel for you, I really do. \n\nBuy a new computer. Don't repeat the same mistake.
621791
Call your credit card company and get it reversed. Your credit company will understand, and AOL will not do anything.
22626
I have heard about this happening all the time, the easieast way is to contact your bank and stop payment to aol ask a lot of questions and explain the situation they will help. Good luck AOL are a bunch of crooks.
43643
Okay. These people called my house all day long. When I answered, they claimed I could get $5500 from the gov't if I paid $349. It sounded good, but they wanted my info first. And it was the EXACT same number: 902-412-0256!!! They also pronounced my name correctly. And I have a 'ghetto' name; BraSheeda...