I have norton antivirus completly up to date but it doesn't delete it, it only denies axcess to it and my computer is seriously slow.
133688
run Regedit and see if it's in there and delete it.
185110
The previous answer is right about Norton.  One of the things Norton Anti Virus specifically tries to eliminate is keyloggers.\n\nI found this out while I was learning to program them for an application at work and NAV kept trying to delete the code I needed!  :P
343217
Norton is a piece of crap as you can see. Here you have some good and free antivirus programs:\nhttp://askcomputerexpert.ws43.com/download/\nGet one!
98638
I've tried several anti-viruses, because i wasn't happy at all with them. If I take it as an anti-virus than I would say Norton is the best, but in my opinion it sucks your memory and integrates itself everywhere. Then there is Bit-defender. I liked it, but the fact is it updates itself too often, and the bad thing about it is that it restarts itself. And this can be very annoying for 2 reasons: firstly during the restart you are unprotected (for about 2-3 secs), and secondly if it updates during a system scan, than the scan will stop; and this is very annoying when you have a big and full hard-drive which needs more time to be scanned. \nI'v also tried McAfee. It's firewall is pretty good, but it lacks on the virus part. Simply it did not find some of them.  The same thing is the problem with Nod32 or AVG. I now use a trial version of PC-Cillin, and for now it's OK. You could also try Kaspercy (I haven't tried it yet) but I heard it's pretty could. \nSo my answer is, that all anti-virus and firewall softwares are pretty good, and they can all protect the avarage user. \nI'll let you decide which one suites you the best. ;)
638278
i have had problems with norton and so i deleted it and all of its components.. i now use something called stop and it has a big red stop sign and it has done more to help this computer than norton ever did.. honestly.. it got rid of infected cookies and i had something hooked on to a game of mine and it put it in quarantine... and now i see when they do their work it says virus, and trogan and all computer is clean.. and that makes me feel good to see it.. hope you can find it .. i ordered for 3 months but i will reorder it when the time comes...
520355
dont delete it \nvirus scan it agai nand again with diff softwares
354810
you can go to http://download.com and do a search for AVG free\nit is a free virus scanning software...i like it a lot more than Norton because it isn't as annoying.  You might also want to do a search for spybot search & destroy.  It is a program that scans for spyware and other bad things and can remove them.
641625
Not a virus - but it is part of the spyware family - and will infect you with various spyware's malware hijackers trojans etc etc\n\nsame family as spyaxe - terribly difficult to get rid off\n\ntry a couple for spyware sweepers to get rid of it - spybot and lava soft adaware\n\nbefore you do a scan of your system - turn off you system restore - then do a scan then if it shows up - remove it - also do a scan with your norton and also delete the entries\n\nrestart your computer and turn back on your system restore\n\nhopefully this may get rid of the pestky thing\n\nps.  dont worry alot of people have been duped into paying for rouge spyware sweepers which comes out with false positives\n\norganisations are looking for these programs and there have been a number of arrests and very large fines\n\ntry to download from a trusted web site that checks it's software out before posting - look below
420249
Norton is useless, hogs your computer .get avg free anti virus from\nwww.download.com\nmuch faster and 10 x better than norton
251084
There are several good things you can do that can really solve the problem,\n1)Try downloading a little easy and free program Spybot Search & Destroy, http://www.security-related.com/download2.htm , just click on the image to download, install and run the program, it s amazing cleaner and protective.\n2)if you have Windows XP, you may try to re start the computer in safe mode then run regedit and then search for the file and delete it.\n3)if you still having problems you may try formating the partition of the hard drive where the file is situated and then re instal windows.\nI advice you to get Norton Anti virus and to take care what websites u enter and not to download any program from internet, check your firewall if u have and your internet security and privacy settings to be set in safe ways.\nhope this will help u, good luck
467100
I am betting you're using a resource hog as an antivirus program...I'd guess you're using McAfee or Norton. If you are you're never going to speed up your computer until you remove these hogs from your system and install a good anti-virus that does not use up all your computer resources.\n\nI suggest you use AVAST - http://www.avast.com/ it's free and it is very highly rated. But, if you're going to install a new anti-virus - uninstall the one you have now first - otherwise you could damage your operating system and neither anti-virus will work well.
425465
Get rid of Norton and get a good antivirus program. Here you have some free options:\nhttp://askcomputerexpert.ws43.com/download/security.htm
181432
well, it depends on wat kind of anti virus u installed:\nif norton anti virus, i'm not surprised. the same thing happened to me, so i ended up downloading AVG anti virus  (u can get it free from www.download.com or www.nick.phixxtech.com(\nalso, download tune up utilities from www.download.com ro www.nick.phixxtech.com. it can speed up ur computer by deleting unnused and unnecessary files.\ngood luck!
568696
please update your anti virus definitions if using nortons just run live update, they all posted the def for this couple of days ago. now comes the fun , you must turn off the auto system backup or it will save the virus/worm and reinstall it after you reboot. see symantecs site for instructions on this if you need them. then run full system scan to remove the virus. reboot the system and tur save back on if you wish.\nThe following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.\n\n\nDisable System Restore (Windows Me/XP). \nUpdate the virus definitions. \nRun a full system scan.\n\nFor specific details on each of these steps, read the following instructions.\n\n1. To disable System Restore (Windows Me/XP)\nIf you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.\n\nWindows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.\n\nAlso, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.\n\nFor instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles: \nHow to disable or enable Windows Me System Restore \nHow to turn off or turn on Windows XP System Restore\n\nNote: When you are completely finished with the removal procedure and are satisfied that the threat has been removed, reenable System Restore by following the instructions in the aforementioned documents.\n\nFor additional information, and an alternative to disabling Windows Me System Restore, see the Microsoft Knowledge Base article: Antivirus Tools Cannot Clean Infected Files in the _Restore Folder (Article ID: Q263455).\n\n2. To update the virus definitions\nSymantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions: \nRunning LiveUpdate, which is the easiest way to obtain virus definitions: \nIf you use Norton AntiVirus 2006, Symantec AntiVirus Corporate Edition 10.0, or newer products, LiveUpdate definitions are updated daily. These products include newer technology. \nIf you use Norton AntiVirus 2005, Symantec AntiVirus Corporate Edition 9.0, or earlier products, LiveUpdate definitions are updated weekly. The exception is major outbreaks, when definitions are updated more often.\nDownloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted daily. You should download the definitions from the Symantec Security Response Web site and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to Virus Definitions (Intelligent Updater).\n\nThe latest Intelligent Updater virus definitions can be obtained here: Intelligent Updater virus definitions. For detailed instructions read the document: How to update virus definition files using the Intelligent Updater.\n\n3. To run a full system scan \nStart your Symantec antivirus program and make sure that it is configured to scan all the files. \nFor Norton AntiVirus consumer products: Read the document: How to configure Norton AntiVirus to scan all files. \nFor Symantec AntiVirus Enterprise products: Read the document: How to verify that a Symantec Corporate antivirus product is set to scan all files.\nRun a f
315112
Norton anti-virus is notoriously difficult to remove entirely from a computer, but then again, so is McAfee. Anti-virus programs are so integrated with the inner workings of your system that they put down roots everywhere, and, oftentimes, using the Windows' Add/Remove software feature doesn't completely clear out the problem.\n\nNorton provides a stand-alone utility called Rnav2003.exe that more thoroughly removes several of the anti-virus products, but whether you can use it not depends on what version of Anti-virus you are trying to eliminate from your machine. For products AFTER Norton Anti-virus 2003, you should use another Norton utility called SymNRT.\n\nFor more information, see the link below. By the way, I've used these techniques to remove pesky Norton installations from several computers, and they have always worked for me. Good luck!
661930
Try copying it to your hard drive at the lowest settings.  When you are copying, press ctrl-alt-delete.  Go to processes, and be sure to end any processes that you deem unnessesary.  It would be a good  idea to temporarly shut down anti virus programs, esspecially norton, because they tend to make your processor work.  These mess ups happen ussually because your processor isnt capable of ripping a dvd (which is very cpu intensive), and due even moderately  cpu intensive tasks, especially if it is an older cpu.  Turn off background programs that you think you dont need (avoid the ones with microsoft lable or if you think they are important...esspecially make sure you dont turn off explorer)...then try it.
46406
Curious... Are you doing anything in particular when this occurs?  How often does the folder appear?  Once there, can you delete it without receiving an error?  When did this start happening?  Any new software downloads or installations around the time this started happening?\n\nIf you're concerned about a virus threat that Norton has possibly not detected, try running a different scan like Housecall by Trent Micro.  \n\nhttp://housecall.trendmicro.com/\n\nIt's free and will let you know if something is there.  At least you'll have a second opinion on whether or not your system is infected or if there is something else going on. \n\nPost back with updates and let us know... :)