I am having a problem with a seller The problem-1st time using ebay.`I won an item and promptly paid with paypal as the seller said they took this.The seller then denied payment.I have received no correspondence in my ebay message only my personal email account.I am not even sure if it is from the seller.Because I have in the past received hundreds of spoof emails & was told if it's legit it will be in mybay messages,I am afraid to trust this email.I have since received several.When I tried to get the sellers phone number to contact them to resolve this,says I cant get this though that was what ebay suggested via a message.I've wasted 5 hours on this.I want item and don't want negative feedback for not paying.The message I recieved to personal ebay said thanks for payment.I know I said I took paypal but I lose money taking paypal.If you don't mind me losing money,I'll take it but make it out to and it listed a different emailaddress or send a MO to CA address.wont send info 2 ebay acct
125297
High. Here is the URL of the Google page that has their numbers.\n\nThe second URL it to the gethuman.com site that lists their 800 number. It also tells you the CHEAT to get past their automated answering system.
525280
I claimed through Ebay for an item I bought (was sent a broken item and buyer refused to accept it back long story that got quite nasty!) Use The Dispute Console for all correspondence so that they can see what is being said. it  took 8 months but I got back all but £50 of my money.\n\nGood Luck!
654048
Depending on how you paid for the items, you either submit a problem claim thru paypal on their site. They offer a guarantee for up to a certain amount. You can also contact ebay to get the sellers personal information.
592695
I'm assuming the auction has already ended and you can no longer simply retract your bid and move on.\n\nWhat was the shipping, and was it explicitly stated in the auction?  If the charges were stated and the seller then accurately charged only what was stipulated in the auction, then you're at the mercy of the seller to release you from the contract.\n\nIf the seller is asking for money in addition to all the costs stated in the auction, then he is breaking the rules and you need to inform eBay of the situation.  Sellers may not jack up the price after the fact because they were hoping for more money.  On the other hand, you can't just not pay because you didn't read the auction.\n\nIn all likelihood, though, if it was an extremely low price for the item and there's an outrageous shipping charge, what the seller is doing is avoiding paying eBay's final value fees so he can maximize his profit, and the shipping is actually what he's selling the item for.  Unfortunately, while this is a type of fee avoidance which eBay says isn't allowed, they refuse to do anything about it, even when it's an egregious abuse... so you're boned on that front.  Even more unfortunately, as most sellers who engage in that tactic are ultimately only interested in their own bottom line and are perfectly willing to screw eBay to put more money in their pockets, it generally means they're willing to do the same thing to you, too, so you're probably either going to have to pay, or take the unpaid item strike and the negative feedback which goes with it.\n\nSorry.
232961
I buy and sell on ebay all the time.  Many times since 2000.  In that time I have had only 2 people not send the item and ebay and paypal investigated and resolved the issue.  One time I sold and had someone not pay and said they were in identity theft.  Didn't believe that....but filed a strike against them.  Mostly people are honest.  You have to check their feedback scores from other people and see if they are slow shippers, bad payers, etc.  I never buy anything from anyone with less that a 97% feedback score and do not sell to anyone with a no pay strike within 60 days.  I have bought things from cell phones, to bed linens, clothes, appliances, toys, electronics, shoes, tupperware, and I could go on and on.
611400
REPORT THE SELLER TO EBAY! If you paid with paypal, usually they will refund all of ur money within 7 days to get the seller to contact you. This ebay link should gibe you all the info you need. \n\nhttp://pages.ebay.com/help/tp/inr-snad-process.html \n\nHope this helps and good luck!
90619
The only time you pay fees to Ebay is after you list an item for sale and/or sell something.  Ebay gets a small fee for the listing and a small percentage of the sales price.  If the buyer uses Paypal, Paypal also gets a small piece.  Altogether, the seller ends up losing 6-10% of the sale to Ebay/Paypal.  \n\nIf you purchase an item on EBay, you should never have to pay a fee.  \n\nThere are a lot of email "phishing" scams sent out by people pretending to be from EBay requesting your credit card number and personal information.  If you are paying these "fees" in response to such an e-mail I would cancel your credit card and check with Ebay to verify whether or not the fees are legit.
335539
I would attempt to contact the company once more by mail and/or by email.  Send a letter certified with return receipt if you send it US MAIL.  Keep records of who, when, and how you talked to people.  They should be able to provide you with tracking information with US MAIL, UPS. or one of the other delivery companies.  If there is no response or satisfaction send an Internet fraud complaint to http://www.ic3.gov/.  This is a government agency.  It might take them some time to contact you but if you present all the information to them in an orderly fashion it makes it easier for them to investigate.  I know someone who had to do this with an eBay incident.  He was contacted by an Internet Fraud Detective in the state where the seller was located and once they started investigating the seller the buyer received the product.  The seller will still be brought up on charges though because the buyer I know wasn't the only person found to be defrauded during their investigation.  My point in telling you that is YOU MAKE THE REPORT.  When they start investigating they may find there are others that haven't received their product.
260749
Give it some time.  The best way to check is to go to "My Ebay".  If you see it in your "selling" tab.  You're good to go.  Check the spelling too.  It'll immediately be in your "my ebay".  If it's not there, you didn't list it properly and have to do it all over again.
478386
it's a scam DO NOT SEND THE ITEM. report everything to ebay you will not get the money if you send the item! In future be wary of any buyer who wants you to ship to africa and don't circumvent the checking out service
391294
yes when you invoice a buyer through paypal, a link to paypal will be shown in the invoice so all the buyer needs to do is click the link in the email and they will be taken direct to paypal. I would wait another day or two and if you still haven't recieved payment, send a friendly reminder that payment is due or the item will be relisted and that they will be reported to ebay for non-payment... make it friendly though!
572365
Contact E-Bay, by phone or computer and explain what you have done. This is why you should use Pay-Pal. They will contact the seller and see what he says, also take the receipt back to Western Union and see if the MO was cashed and by whom.. If it has then contact (or  try) the seller. If nothing is worked out then he is a Federal case, and you might point this out to him. transactions over State lines ending in fraud, falls in there jurisdiction....good luck
519846
Hi!Ive been in the same situation.I Ended up actually calling the seller and asking them,where my item was.I told them,I had already BEEN sent a payment to them and they should have got it by the time I sent it.I then consulted the rep. on Ebay.com and asked them if I was elidglible for a refund.They told me it has to be over $25.00.So if your order was over $25.00,then your elidglible.
555333
I don't think it sounds very fishy, it is a lot of work to keep up with ebay and listing and checking questions and answering.  Sorry I can't help you.  I am busy with my own ebay business and a second business also that I began only a couple of months ago and it's taking off on me.  I would suggest a family member or something along that lines to help you out.  I don't think you will find a stranger to trust you to pay them to work for you.  That's just the world today because there really are too many scams out there.  I wish you luck and don't let people get to you.  It never hurts to ask.
509556
Either call or e-mail Paypal Customer support, and explain the details of the case.  They will return the funds, and possibly freeze the account of the scammer.  Just be quick and do this as soon as possible.\n\nBest of luck.
514988
The 2-3 people I've had send me paypal invoices, I had no problem with at all.  I used a hotmail or yahoo account.\n\nIf you don't feel safe with this person, you can try a bank transfer which may cost more money.\n\nBut pay pal is generally safe and able to make corrections if an error occurs.  Just don't link to any emails unless you confirm the source/address in advance.  Know exactly the person's email address it will be coming from.  And verify with paypal the transaction was done correctly. It should be safe.
640216
oh never send it till you get the payment!  send each person an invoice if you have not already done so...  and if you get no response in a few days  , then you   send an unpaid item notice, thru eBay, which they have to respond to within a certain amount of days and if they don't  you will be reimbursed for your listing charge and you can just re-list it... if you need more specific help let me know and I will walk you through it! best wishes!