Had a really bad day at work... the phone won't quit ringing...or the customers are just pushing you to that poing that your ready to just tell them what are your mind weather you get fired are not?
125596
Anyone working Customer Service has had (and will continue to have) these days. I usually let loose on the last day of one of these jobs when every customer with a stupid question gets an HONEST response, whether they like it or not! Why? Because no one can do anything! What are they gonna do? Fire me? I've already quit! Lol!
579767
Owning up to your mistake is always the best. Be as apologetic as possible about it, demonstrating responsibility and regret. I've made two crucial mistakes in the past month. I sold the wrong Rx to the wrong person, although it was a fellow workmate picking up her mom's prescription (She brought back the Rx), and I closed the store before a customer could get their medicine (We had to close early, but I forgot that the customer was coming at the last minute). You just have to apologize and never argue with the call. If you do it looks like you are trying to wriggle out of a mistake you made. When management starts to try to right a wrong, they look at the first task, which is helping the employee understand how they need to act differently next time. If they see this is achievable, that makes them happy, actually.
343251
I work in retail and honestly, at one point I was afraid I was going to get hurt by the crush of people.  People were really rude and ignorant to me and each other.  It just gets worse every year...honestly, what do people expect when there are thousands of people in a store?  Excellent, prompt customer service?  It was all I could do to help who I can.  Some people were great and really nice and patient.  Thanks to all of those people--but to all the jerks--Merry Christmas to you, too.\n\nSorry about the rant, but thanks, I now feel better.
307653
well, if he's cold and distant on the phone and traveling for work, he probably had a bad day or really hates talking on the phone. i wouldn't worry until he's that way when you see him in person.
550735
FIRED...........why? Are ya worried 'bout somethin? lol
209053
I have gotten so tired of being angry at telemarketers. It accomplishes nothing and I feel that I have wasted my anger and gotten stressed out for nothing.\n I now have a new way of dealing with telemarketers. FRUSTRATE THEM and it's fun for me. I try to sell them goods and services. I pretend to have Tourrettes Syndrome. I repeat everything they say. I speak in gibberish. I'll act like I'm going to buy the Supreme Package and make them do all the paper work, then hang up and turn the phone off.\n It frustrates them and it's fun for me. Try it, have fun.
54086
While there are times when this could get annoying. I want to say that there a re a good many times at work, when as Manager I have to make a decision or a statement without having all the facts. It is at these times when I have to sound convincing as all hell and get my team to give their all on an effort. It is vital that I act believable or we are doomed. Often in the business world, the worst thing you can do is nothing
5052
At the Job I am at right now, I answer the phone "Dispatch."  Then some people ask "Can I have Dispatch Please?!"
545547
You looked ticked....bad day hon?
84134
Yes, unfortunately I used to be one, during one summer when I was a student, long time ago!  They are just people, and are just doing their job!  There is always a boss behind those telemarketers you know!  It sucks, I know, especially because they are trying to sell you things that you do not want!  Hey, that gives me an idea, what if telemarketers tried to sell you the stuff you actually wanted, and at a discount price!  If they did that instead, man, I would not be able to wait for them to call me!  But as it stands now, it is unfortunate!  Hold on, my phone is ringing...Hello?...Oh, no, not the telemarketers again!  Click!  Ok, where was I...oh, how unfortunate, for us, and them!
565780
I don't believe they have the right to demand that you not carry your cell phone.  Unless it impedes the quality or safety of your work.  Or are just worried about inneffeciency in the temptation of using your cell phone during work.  I wouldn't see that happening though.  Your employer might just be uptight.
156328
Nope, just carry on and do your job the best you can. They will probably think not much of it if your outlook is bright and professional from now on in. If they do mention it, you can decide how you want to answer then, for example. "Im sorry I was simply having a rough day.  Im fine thanks for your concern", blah blah.  Otherwise, I think it will probably blow over.  If you feel stressed in future, excuse yourself to ladies room and take a minute to compose yourself.  Good luck, you'll be fine.
550250
Do not admit it!\nWhat is the worst that can happen? You will get fired. But if you said the truth you will not get the job in the first place!
169090
What about the people who talk much louder on their cell phones while in the checkout lane. And what about a person on their cell phone when they are at the pharmacy picking up a prescription and the pharmacist is trying to tell them about the medication? And what about the people who sit down in a restaurant and won't give the server the time of day and then get mad because their drink order wasn't taken as soon as they sat down?\n\nI hope and pray that this does not become acceptable. Each and every day I personally encounter rudeness about 80% percent of the time. And when I finally think that the world has come to its end someone will show an act of politeness.
315433
I have worked w/ the public for many years.. almost 20.\n   Restaurants were first.. I had customers leave me tips at counter just for ringing up a purchase.. wish me a wonderful day.. also actually * gasp * stop what they were doing and see me as  a "person" not just an entity.\n   As others have I have also been on the recieving end of gifts and thank you cards for excellent customer service.\n   I work in retail at the moment, a truckstop to be exact.\n  The job is fun and the drivers have many interesting stories to share and are appreciative of an attentive person behind the counter.. \n   Then there are " MONSTER CUSTOMERS" .. but that is another story.. I think they just aren't happy w/ their sordid little lives and don't have anything better to do than to try and ruin someone elses day.. I always Tell them.. " Have a great day!!  come back and see us" with a very nice smile .. it makes em more disgruntled than they already were and makes my day worthwhile... Thanks for thinking of us peeps that work w/ the public ..\n             Take care.. Peace!!!
79618
if you want to get fired you still have to show up to work. By not showing up that is job abandonment. I would just don't try that hard and i guess just be a slacker.
362663
Got fired once cause I didn't show up enough.\n\nGot another job cause there's tons of work here.