This is not on my computer, I am trying to help a friend over the phone.  This is in her add/remove programs and I'm afraid that if we just remove it, the full amount of the malware/spyware/virus won't be removed.
130162
Here is another resource to check out:\n\nhttp://www.sophos.com/virusinfo/analyses/trojmdropahe.html
236117
Yes it is possible to do this.I would guess you have managed to get a virus on your PC.The only way to get rid is to change your internal hard drive as the virus will be on your existing hard drive and can not be removed as it will be in the hkey registary.
187544
http://www.spywareguide.com/product_show.php?id=980\n\nshows how ... and which programs will remove it
480982
Most times these programs I recommend can remove the harder to remove trojans. When you run these, you MUST BE OFFLINE, AND you need to restart the computer WHILE the programs are running. OTHERWISE, they sometimes can not be removed. Disable all other virus ans spyware software except these and remove them permamnently.\n\nYou need these:  Trendmicro Housecall,  Spybot Search and Destroy and   AVG Free Antivirus.\n\nNOTE: Get updates first, THEN disconnect from the Web when you run these programs, then restart, do NOT CONNECT to the Web yet, and run them again. Don't turn off SpyBot when you turn off the system. When at trendmicro, select "Scan Now It's Free"\n\nAlso, stay informed with the YAHOO Computer Geek Team!
417467
It's not a disaster\nIt just slows down your computer\nIt's impossible it cannot be removed.\nTry to shut the virusscanner down, and then remove it.
222341
It could be anything. I recommend the following: (links listed in chronological order, eg CCleaner = ccleaner.com)\n\nCCleaner (to remove cookies, saved links, and registry problems)\nSpybot - Search and Destroy (slower spyware remover, finds more)\nAdaware SE Personal Edition (faster spyware remover, finds less)\navast! AntiVirus (excellent antivirus, on-access scanning)\n\nAll these programs are free. If you still have problems I would use System Restore \n(Start > (All) Program (File)s > Accessories > System Tools > System Restore).\n\nEDIT: Oh I forgot to mention. Seeing that you may have a problem downloading these, get on a friends computer, download the apps, and transfer them, via CD/Flash Drive or whatever)\n\nANOTHER EDIT: Symantec says for you to Shutdown, boot in Safe Mode, and use (their) antivirus program to remove it. To get to Safe Mode, see 5th link.
61945
I would advise only using adware/spyware removers from credible companies and organizations.  Always do a search before installing something onto your computer if you have not heard of it before.\n\nFor spyware solutions, Spybot Search & Destroy is great.  If you are willing to try Microsoft's beta, consider MS Defender.  Both are currently free.\n\nhttp://www.safer-networking.org/\nhttp://www.microsoft.com/downloads/details.aspx?FamilyID=435bfce7-da2b-4a6a-afa4-f7f14e605a0d&DisplayLang=en\n\nDon't forget to always update the spyware definitions before scanning.\n\nThe best way to prevent spyware is to not go to suspicious websites, open unknown attachments, click on links from spam, etc.  Also, clear your cookies and run your anti-spyware program from time to time.
176842
It sounds like one of the following thinkgs:\n   1) Virus(or Trojan)\n   2) Spyware\n\nI will usually recommend that my friends follow these steps to help remove viruses, spyware, etc...:\n  1) Go to this website and run the FREE online virus scanner:  http://housecall.trendmicro.com/\n  2) After it has finished, allow it to remove(delete) or quarantine all infected files\n  3) Once this has completed, download a program called CounterSpy, install it and run it on your machine.  This will remove many different versions of Spyware\n  4) Once it has finished, allow it to remove(delete) or quarantine all infected files\n  5) Then install ZoneAlarm(FREE Version) to help limit the incoming attacks on your PC.  You will need to spend a little time working with ZoneAlarm to get it setup correctly.  ZoneAlarm will popup any time a program on your machine tries to access the Internet.  You will be able to APPROVE or DISAPPROVE of any access.\n  6) Once this has been completed, download a program called CCLEANER(or Crap Cleaner).  This will scan your PC for many different junk files and remove them.\n\nHope this helps!  It has helped many of my friends.\n\nMark
530309
I just spent the last 20 some hours (little sleep & lots of coffee) to remove this hijacker.\n\nAfter trying a half dozen programs, I finally found one that worked. It's free, has no spyware / garbage, and there are no hooks.\n\nhttp://www.internetinspiration.co.uk/roguefix.htm#uninstall\n\nIt's not too bad of a process, but it is a bit time consuming, It'll take about 2-3 hours of scanning, etc. to clear out the crap.\n\nFor a good read on safe surfing, try this site:\nhttp://surfthenetsafely.com/\n\nIt tells you what bogus Spyware / Adware removal programs are out there to avoid.\n\nHope this helps.
227155
It's spyware. you have to get spybot to remove it.
207585
I would go and download the free trial of McAfee Anti Virus from Mcafee.com.  It's the best virus software out there, in my opinion.  That sounds like a better idea to me than trying to remove it yourself.  If you accidentally delete an important system file you have problems out the caboose.
475838
well as malware is not the same thing as virus, anti-virus software can not delete it. try some antispyware tools:\nhttp://www.2-spyware.com/anti-spyware
390619
The malware is in your System Restore files which are basically locked by Windows so your security suite cannot touch it. \n\nThe solution is easy.  You simply need to delete all your old system restore points. To do so:\ngo to control panel > system > system restore > check mark "Turn off system restore on all drives" > apply > answer "yes" > OK > reboot.\n\nAfter reboot go back and turn system restore back on again and your problem should be gone!
35237
I would say to go to the links below and follow through with the virus scan that is in each. (If the virus has infected the important files and CANNOT be cleaned then well there is no way out of it that i know)\nAlso i would advise you to put this free firewall on your pc to prevent this from happening again.\n\nVirus Scan\nhttp://housecall.trendmicro.com/\nFire Wall\nhttp://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp
129372
those ad ware/spy wares are very difficult to remove !I hate to say this but sometimes you just have to do a total system restore to get rid of them because they hide in your system so well, if  you need advise on how to do it let me know.... I had some ad ware  like that a few weeks back... and tried  like hell to get rid of it,  ran ant virus, ant spam and spy ware removal programs, even spent hours trying to track it down, but no matter what I did it would come back ! so  if you need help let me know,  best wishes!  it sure is a pain to get rid of!
352908
It's a trojan running undetected in the background.  Nothing will get rid of it except formating your harddrive and reinstalling windows.  Don't attempt this without someone knowledgeable present or at least buy a book on it.
379854
Use these scans below to remove it.\n\nAll of these are ones that I personally use and all are free.\n\nAVG Removes I-Worm/Stration · BackDoor.Generic3.GBB and .GBC · Worm/Generic.FX · Exploit.WMF\nhttp://free.grisoft.com/doc/5390/lng/us/tpl/v5\n\nSpybot - Search & Destroy detects and removes spyware, a relatively new kind of threat not yet covered by common anti-virus applications. Spyware silently tracks your surfing behaviour to create a marketing profile for you that is transmitted without your knowledge to the compilers and sold to advertising companies. If you see new toolbars in your Internet Explorer that you haven't intentionally installed, if your browser crashes inexplicably, or if your home page has been "hijacked" (or changed without your knowledge), your computer is most probably infected with spyware. Even if you don't see the symptoms, your computer may be infected, because more and more spyware is emerging. Spybot-S&D is free, so there's no harm giving it a try to see if something has invaded your computer.\nhttp://www.safer-networking.org/\n\nhttp://superantispyware.com/\nSUPERAntiSpyware is the most thorough scanner on the market. Our Multi-Dimensional Scanning and Process Interrogation Technology will detect spyware that other products miss! SUPERAntiSpyware will remove ALL the Spyware, NOT just the easy ones!\nEasily remove over 100,000 pests such as SmitFraud, Vundo, WinFixer, SpyAxe, SpyFalcon, WinAntiVirus, AntiVermins and thousands more!\nMake sure after you download any of these, that you update them.\nhttp://www.popcorn-net-removal.com.removal-instructions.com/removepopcorn.net.html\n\n *Be sure to come back to Yahoo Q&A and vote for one of the answers as best answer!