????????  I recently changed from net zero dial up to sbc dsl and my reg phong bill is included in it.  I have recieved other internet charges from other websites i know nothing about.  I don't have anything to show for the charges.  What is that about?
138521
I would call SBC if I were you. I know friends who were overcharged and ended up getting a refund -- I think some companies overcharge on purpose, and then offer special discounts to customers who find out they've been overcharged -- because in the long run they make more money off of the customers who never realize they're being overcharged.
135070
Sounds like you got a nasty note from your isp...it aint insightbb is it? Them jerks sent me one tellin me they were gonna suspend my service...I dont spam anyone! I was told I had ports open and no firewall and blah blah..I double and triple checked my stuff...nothing wrong...I told them jerks if they sent me one more dumbass note like that I would not only help them rip my broadband out but the digital tv service as well! Frakkin exorbitant fees anyway! Anyone who has your e mail addy can use it to spam. All they have to do is dig out your ip address which is easily done.
632602
I had Tata Indicom, WLL with theinternet connection. It became horrible about 8mths back, and costed a lot every month.\n\nI returned it and got a BSNL with broadband. Good connection, download & low bills. Streets ahead of Tata indicom. Service is as good a Tata indicom.\n\nPS : BSNL is yet to charge me for the monthly rental of broadband!! Its a worry, when they will wake up and on the pathetic billing service. A delight if this is for true and they dont charge me at all!!
463087
Does the bill say "E&OE" or "Errors and Omissions Excepted" or "Errors and Omissions Excluded" anywhere? If so, they are entitled to reclaim the difference if they can prove the original amount was in error. They do sound unreasonable to try and ask for such a large amount so quickly, but there is nothing legally preventing it.\n\nIf it doesn't say it, they are on more shaky ground
377539
If you purchased a router or one of thier many equipement choices, they are yours and no additional equipment charges are incurred. \n\nIf you have a more specific model that you want to share, just send me an email. \n\nI hope this helps, good luck : )
22623
you may have to port your old acct over to your new one. call tech support about the issue, they will be able to help. although i dont work for SBC yahoo. i do work for verizon DSL. we receltly added yahoo as a portal choice. we add the old yahoo acct to the new one. they should be able to do the same or something similar.
486726
We get this too and we think it's our ISP who promised us free broadband for life and then told us when we had signed up that we could never get free broadband at any time because our exchange is not one that BT will allow them to put their equipment in EVER - so we pay £10 a month for broadband 8mg but only get almost 1mg.  No guessing the ISP!\n\nDon't quote fair trading, I'm onto it the right route, first through OFTEL for free advice etc.\n\nAlso the band width you are sharing with another 49 [I am told] may be overloaded if all 50 of you are on broadband at the same time.\n\nHope you get fixed!
342086
You would need to check with streamline and see if you're being charged. In general probably not, however bandwidth can be charged if you exceed the allocation. Either you're charged or are prevented from uploading any more files until the time frame has been exceeded. Something like geocities.
429073
If you are using dialup, then no you can't use the phone. If it is DSL, then yes you can use the phone. I saw a commercial for netzero the other day and it is $9.95 US a month with agreement and I think without it is $14.95. I have tried it in the past and it sucked really bad and getting access with a local ISP/phone company was ten times better.\n\nHigh speed DSL and broadband cable has really come down in price over the last few years. I strongly recommend paying the extra little bit a month to get the high speed broadband. It will make your life ten times easier.\n\nJust to show you how crappy Netzero is, they are aiming for AOL users. Now that is bad! \n\nA reasonable broadband account is anywhere from $17 - 25 dollars US a month.\n\nHope this helps you out! Good luck!
79064
Fair use is a tricky thing, it's what large companies use to limit "unlimited" services, (like broadband access in the UK. If i have 20 mbps BB and i down load 200 GB of matiriel a month British telecome or my BB provider will very quickley disconect me even though i pay for unlimited downlads. apparently me paying extra for a servie dosent actualy entitle me to use the internet or more importantly 'Bandwidth) any more than someone else p[aying far less for a lesser package.\n\nPersonaly i think its a sham which is why i have a direct microwave link up to my local drain.\n\nStil thats fair use, its unlimited until you use it and then it suddenly contravines a fair use policy and becomes Ldtd. A big round of applause for the MAN for screwing us over in another new and inventive way!
184517
Sometimes its just the modem that was bad. I even had problems with two of my computers with dial up. Compaq. computers but I called them and they knew of the problem and replaced it free of charge. Dial up modems are super cheap right now. Like 14.99 on ebay and cheap in stores too. Maybe pick up a new one and try it out. Make sure its a 56 K. Ver 2 modem. Cheers!\n\nAnd dont leave the interent connected all night with dial up turn it off when your not home. It could make it burn up. \n\nCan you get DSL? Sometimes when you can only get dial up you might be able to get DSL! CHeck with www.sbc.yahoo.com
642482
I think you need to have an SBC Dsl/dial up Service so that you can have a user id that ends with sbcglobal.net.\n\nOr, go to this site for more questions about SBC\n\nhelp.sbcglobal.net
157586
if you are using SBC Yahoo DSL, it has 3 speeds, Express (up to 1.5M download, 312k upload) Pro (Guaranteed 1.5M down going up to 3M down, by 512k up) then Expert (guaranteed 3M download, up to 6M down and 608k upload).  they have different prices, but the cheapest is $12.99 a month.  Most users will never notice the difference between the speeds because the Internet doesn't usually take that much bandwidth yet.  I really like the Pro speed and i use a lot of bandwidth.  that is what i recommend.  I think you really have to be using the Internet a lot to justify the Export package.  seems like overkill to me.\n\nAs far as your phone line being busy, DSL does not tie up the line like a dial up plan works.  DSL is constantly on and runs along your telephone lines.  The DSL signal happens above the human hearing range (like where dogs can hear but we cant) and you put a filter on your telephone line to separate the DSL from your regular conversations so you can talk all you want while surfing the Internet at the same time.  \n\nI hope that answers your questions\nJx3
589112
Oh, I don't even know where to start my complaint, hmm, let's see, the day I f-ing ordered it sounds good.  I do pay with automatic billing but its my choice.  What is killing me is they get me to bundle sevices and then come back after 6-12 months and jack the price for DSL up even more.  I deplore them.
613058
These guys seem to have the explanation covered:\nhttp://freephoneaudit.com/services.htm\n\n    *   Over 90% of the telephone bills that are analyzed contain errors. Even if they are accurate, you could be subject to rates that are inappropriate for your usage.\n    * You could be entitled to special rate reductions or discounts that you're not getting.\n    * Hidden overcharges that you might not be aware of may be piling up month after month and year after year. You owe it to yourself and your business to recover your money!
667971
I do not use Talk-talk but please read on, but the 'prof' who answered first is a bit misleading.\n\nGo to :\n\nhttp://www.talktalk.co.uk/talktalk/servlet/gben-LLU-PageServer?article=MAIN.UK.TALKTALK.STATIC.TESTHUB\n\nfor the full details of the offer.\n\nIt clearly states:\n\n"Broadband Connection - Free Forever"\n \nand the small type says:\n\nOur broadband service will be offered free for as long as you remain a Talk3 International customer and we provide the broadband service on our network. \n\nA one-off £29.99 connection fee applies when you join Talk3 International. Minimum contract term 18 months. Disconnection charge may apply if you terminate before the expiry of the contract term. \n\nFor full terms and conditions visit talktalk.co.uk.\n\nAvailable as a separate service at £35 per month for up to 8meg. Subject to availability. Alternative services are available."\n\nNote also the 40gb limit states it is for upload and download, which if you are a dedicated' internet user you may struggle.\n\nAnother thing to bear in mind is are you in an area that will get you anywhere near 8meg speeds, I know I'm not, I top out at 2meg.\n\nAlso read around on forums if you enjoy gaming online, downloading or anything other than regular browsing because:\n\nhttp://www.webuser.co.uk/forums/showflat.php/Cat/0/Number/279469/an/0/page/0\n\n"Warning re: Talktalk "free" broadband offer\n\nTalktalk have recently started to offer "free" broadband with one of theirphone packages.\n\nWhat they do not make clear, however, when you are signing up for their 18 month contract, is that certain ports are either blocked entirely or restricted."\n\nThere may be other issues so have a look around before committing anything.  Try these 2 google searches as a staring place.\n\nhttp://www.google.co.uk/search?hl=en&safe=off&q=talk+talk+free+broadband+problem&btnG=Search&meta=\n\nand \n\nhttp://www.google.co.uk/search?hl=en&safe=off&q=talk+talk+free+broadband+forum+problem&btnG=Search&meta=
474491
I don't know where you are getting your info that the 411 is free as it is not anywhere I have seen these days.  Cost a minimum of 50 cents for getting a number.  and yes it is legal for them to do what they want with it as it is them that own the company and they have the option of making the rules they want their customers to live with as long as it goes along with the FCC rules.  If I own a business and want to charge you a dollar for any information on what the price of the item you want to buy is, i ahve that right as long as it is not against the law to do it, which it is not.  Now if I am the only one you can get the item from, you will pay it or just not get it and no law has been broken.  Is it fair?  NO but life isn't fair now is it?  Just have to learn to live with it or get another provider.