what are the major characteristics of services?
50932
['Lack of ownership.', 'Intangibility.', 'Inseparability.', 'Variability.', 'Perishability.', 'User participation.']
388408
['Tangibles: appearance of physical facilities, equipment, personnel, and communication materials.', 'Reliability: ability to perform the promised service dependably and accurately.', 'Responsiveness: willingness to help customers and provide prompt service.']
842650
['Low-cost startup: Developing and selling a physical product takes time, money and energy. ... ', 'Flexibility: In many cases, a service business is much more adaptable than a product-based business.']
424716
[' Management services.', ' Software services.', ' Consulting services.', ' Training Services :', ' Financial services.', ' Marketing Services.', ' Travel services.', ' Catering services :']
856989
There are many unique differences in marketing a product than marketing a service. The main characteristic differences are intangibility, inseparability, heterogeneity and perishability.
1178425
["Teamwork. Remember, show don't tell. ... ", 'Customer Service. Every business deals with customers at some point. ... ', 'Time Management. ... ', 'Leadership. ... ', 'Communication. ... ', 'Problem Solving. ... ', 'Creativity. ... ', 'Flexibility.']
1358994
['Communication Techniques.', 'Channel Competence.', 'Customer Success Management.', 'Customer Retention.', 'Proactive Support.', 'Quality Management.']
886101
['Functionality. Customers need your product or service to function the way they need in order to solve their problem or desire.', 'Price. Customers have unique budgets with which they can purchase a product or service.', 'Convenience. ... ', 'Experience. ... ', 'Design. ... ', 'Reliability. ... ', 'Performance. ... ', 'Efficiency.']
987823
Identifying the appropriate quality attributes is critical in the quality management of services. Some examples of service quality attributes include: affordability, availability, dependability, efficiency, predictability, reliability, responsiveness, safety, security, usability, etc.
1271270
['Depth. A deep product or service has a robust set of features. ... ', "Intelligence. An intelligent solution solves people's problems in smart ways. ... ", 'Completeness. A complete solution provides a great experience that includes service, support, and a string of enhancements. ... ', 'Empowering ability. ... ', 'Elegance.']
860522
['Integrity.', 'Objectivity.', 'Professional competence.', 'Confidentiality.', 'Professional behavior.']
253321
['Courteousness and Conversational Tone. ... ', 'Conciseness. ... ', 'Correctness and Accuracy. ... ', 'Clarity and Precision. ... ', 'Concreteness.']
600583
The five primary utilities are form, time, place, possession and information. Some marketers also identify service as a distinct utility, as it emphasizes intangible facets of satisfying the customer.
545802
Service quality is more difficult to measure objectively than product quality as service characteristics include intangibility, heterogeneity, and inseparability of production and consumption of services. These characteristics make service quality an abstract and elusive construct.
397804
['Improving Staff: ... ', 'Introducing Systems and Technology: ... ', 'Reducing Service Levels: ... ', 'Substituting Products for Services: ... ', 'Introducing New Services: ... ', 'Customer interaction:']
96522
Standard Characteristics in the SAP System A number of fundamental characteristics are automatically predefined in every operating concern. These include for example Product Number, Company Code, Billing Type, Business Area, Sales Order, Customer, and Controlling Area.
728294
['Reliability. Enduring and consistent performance in real world conditions. ... ', 'Availability. The availability of a service. ... ', 'Usability. ... ', 'Customer Experience. ... ', 'Look & Feel. ... ', 'Customer Service.']