Customers flex bargaining muscles
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Sometimes you don&#39;t have to dress up as a superhero to get what you want. While some are scaling London&#39;s most famous landmarks to make their point on paternal access rights, IT buyers are taking a more practical approach to lobbying vendors.
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More than a third of U.S. firms offer flexible work, prompting loyalty in some workers and a disconnect in others.
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Salary surveys; asking for a raise; listening to potential customers and more.
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This market is presenting some amazing bargains. Here's one of the best.
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Consumers are breaking out their wallets on the brink of what should be a robust holiday shopping season, several reports suggested yesterday.
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With a scan of your index finger, some supermarkets memorize what kind of toilet paper or cereals you buy. They share that information with suppliers who offer coupons so you'll purchase more of their products next time.
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U.S. airline labor unions, hungry to reclaim wage and benefit concessions, are busily issuing demands in exchange for their support for a potential merger, as they try to influence back-room talks.
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The discounter shows a willingness to think outside the big box.
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For a lot of consumers, especially come December, the line appears to be blurring between giving and receiving.
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About 150 union workers at three grocery chains today debated whether to offer their employers more concessions, two days before a contract extension was to expire.
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Rebates are getting easier. Instead of making it as difficult as possible for a consumer to claim a rebate, some retailers are simplifying the process, figuring fewer hassles along the way will build customer loyalty and raise sales.
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The retailer shows its turnaround may be working.
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The restaurateur holds up well in a tough sector.
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Economy: With consumer confidence down and spending up, shoppers wrestle with &#39;stop-and-go&#39; mixed signals. By Andrea K. Walker.
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When corporate guests ask for  something, smart hotel managers get it.
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Many people are finding themselves cornered by a loquacious stranger, especially one whom theyâre paying.
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Thousands of consumers are lining up to buy small cars, but they are not giving up their S.U.V.âs and pickups.