Lenovo, IBM Launch Technical Support Service for Customers
620292
By Frank Norton and Anne Krishnan, The News & Observer, Raleigh, N.C.  May 30--Lenovo, which is trying to increase sales of its computers to consumers and small businesses, is teaming with IBM to roll out a new technical support service for those customers.
505273
TechWeb - IBM works with Microsoft and other application vendors to expand the use of its hardware in computer clusters and mainframes.
218535
InfoWorld - Lenovo announced its intent to jump into the server business by licensing x86 server technology from IBM, helping extend its product offerings to SMBs.
688874
InfoWorld - Lenovo Group has signed a five-year deal with IBM&#160;to provide services and support to its customers. The deal, outlined in a filing with the Hong Kong stock exchange Tuesday, could be worth up to $245 million for IBM over the term of the contract.
308157
com. IBM on Monday unveiled a technology lab for customers looking to test the company&#39;s products for managing computer resources based on business demands.
384233
The RFID services from IBM will include consulting, business case development, technical proof of concept, pilots for the client and trading partners and full system implementation for industrial companies.
760701
Itâs competition time for PC makers, and good news for price-sensitive consumers. Thatâs how industry gurus are assessing the scenario, after last weekâs sensational announcement of the deal between Chinese PC maker Lenovo Group and US-based IBM.
489866
IBM Corp. on Tuesday will announce an expansion of its services for companies seeking help with radio frequency identification (RFID) technology.
245327
Pair extend shared tech support services to dozens of markets.
369224
TechWeb - Services companies are stepping up efforts to financially support customers deploying cutting-edge technologies, such as service oriented architecture and radio frequency identification technology.
109960
Cisco Systems Inc. and International  Business Machines Corp. said on Monday they will combine  technical support services for mutual customers, highlighting  increasingly close ties between the network equipment maker and  computer services company.
29692
IBM is reducing its ownership of Lenovo, from a 13% share to around 10%, as Lenovo also announced that IBM will provide service and support to Lenovo's customers.
536558
(InfoWorld) - IBMÂ on Monday introduced new services, dubbed Open Client, designed to make it easier for customers to run its Lotus collaboration software on a mixture of Windows and Linux desktop operating systems. The Open Client services will include desktop management and application migration support and advice on best practices. Red Hat and its main Linux distribution rival, Novell, will provide operating system services. In coming up with the services, IBM applied lessons it learned during its own deployment of desktop operating systems, notably Red Hat's Enterprise Linux Workstation software, according to Jeff Smith, vice president, open source and Linux middleware for IBM. "It's about applying the right technology to the right user," he said. Roles-based computing is a concept most software vendors are touting, especially IBM's main groupware rival Microsoft. With Open Client and other initiatives, IBM's now seeking to differentiate itsÂ Lotus collaboration softwareÂ from Microsoft's Exchange offering by stressing its multiplatform capabilities. Microsoft doesn't provide support for Linux. IBM has also been slow to come out with versions of its Notes client and Sametime instant-messaging software that can run natively on the open-source operating system. The vendor onlyÂ announced native Linux support for NotesÂ and Sametime in July and August of last year respectively. Previously, users had to rely on Web clients or software emulation. It became easier for IBM to offer native Linux support once it moved to new base versions of its software, including Notes and Sametime. The new versions run on a middleware layer from the open-source Eclipse Foundation, which IBM calls the Eclipse Rich Client Platform, Smith said. Open Client covers Notes, Sametime, WebSphere Portal 6.0 for building portal applications and services accessible by a Web browser and Lotus Expeditor, an Eclipse-based client development platform for composite applications. IBM plans to add widen the scope of its Open Client services later this year to add in support for Apple's Macintosh operating system. The vendor also intends Open Client to include Lotus Notes 8, Lotus Connections and Lotus Quickr, when they ship later this year. In IBM's internal deployment, the company created a single software stack of its collaboration software so that staff could integrate their Lotus applications running on Windows or Linux into IBM's enterprise infrastructure. About 5 percent of IBM's 329,373 work force, some 16,468 staff, are running Lotus software on Linux, up from the 5,000 employees involved last year in beta testing the new versions of the vendor's collaboration software. The staff running Lotus on Linux include software and hardware developers, chip designers, Linux support and marketing staff and research groups. Linux doesn't yet make sense for IBM business consultants who use a mobile device as their main computer. "The capabilities are there to support just about every workload," Smith said. "The difference is what effort is required to pull it all together." Running applications on Linux on mobile devices is still more challenging than on desktops or servers. IBM's due to talk more about Open Client on Wednesday and Thursday at the LinuxWorld OpenSolutions Summit in New York, Smith said. Â
176513
Lenovo Group has signed a five-year deal with IBMÂ to provide services and support to its customers. The deal, outlined in a filing with the Hong Kong stock exchange Tuesday, could be worth up to $245 million for IBM over the term of the contract.
588198
IBM and Cisco Systems unveiled product updates that will link technology from the two companies more closely together to protect customer networks from security threats.
203753
Hoping to both bolster resources available to its network of business partners as well as expand its number of partners, IBM on Tuesday introduced services and support programs that boost financial support for co-marketing campaigns and grant deeper access to IBMâs sales network to close deals faster.ADVERTISEMENTSBC Case Study: Crate & BarrelWhat sold them on improving their network? A system that could cut management costs from the get-go. Find out more.
709587
A team of tech-savvy but patient experts in their 50s and 60s has been set up to offer consultancy for Japan's growing number of elderly small business owners on their computer needs, the Japanese arm of IBM said.