E-Commerce Report: First Order a Plane Ticket. Then Grumble About Delays.
84988
Orbitz is offering a Web site that lets travelers post last-minute tips that can ease a painful travel experience.
166761
Despite more than a decade of experience with e-commerce, many major online retailers continue to experience outages, slowdowns and outright glitches on their websites. Why can't they get it right?
358405
Congested skies and bad weather last year resulted in more flight delays, more mishandled baggage and more complaints about airline service than in 2003, the government announced Thursday.
153024
The holiday season hasn't exactly brought good cheer to air travelers already besieged by near-record-setting flight delays this year.
189248
The government has delayed by at least a month a plan to reduce congestion at the nation's airports after stiff resistance from airlines.
763653
Low cost fares, quirky blue potato chips and even a mea culpa from JetBlue Airways' founder may not be enough to ease passenger anxiety Monday as the airline braces for another day of disrupted flights.
126458
Paper airline tickets, once the industry standard, are on the fast track to oblivion.
102549
U.S. airlines are pulling out of their financial tailspin but most are not paying close enough attention to customer service, especially when it comes to providing useful information on delays and cancellations, a government watchdog reported on Wednesday.
488943
Rail passengers are missing out on cheap tickets because timetables are being released too late for early discount bookings, a consumer group warns.
117430
My business travel is fairly uneventful. But a flight this year did force me onto a slippery slope of morality.
235022
By Soule, Alexander  For a status check on whether the time is right for yet another travel-related Web company, Rob Kost doesn't need to compare notes with Farecast, a hot Seattle startup whose site is used by travelers to predict the optimal times to buy airline tickets.
485123
After some four months of waiting for both the Google (GOOG ; ranked hold; recent price: $108) IPO and our subsequent initiation of coverage on the shares to be completed, I, like many Americans this time of year, am thinking about one thing -- travel.
218202
For thousands of airline passengers, it took days for their bags to be delivered after a shortage of baggage handlers at US Airways, a computer problem at Comair and snowstorms disrupted holiday travel.
612313
Disagreement regarding passenger data could ground thousands of flights.
482153
US airlines had the worst July for flight delays on record, as only 70 percent of flights arrived on time amid bad weather and a surge in traffic.
123622
A sleigh and eight tiny reindeer would have been a more reliable way to travel this holiday than the nation&#39;s airlines. While delays due to weather are unavoidable, it&#39;s hard to understand the numerous cancellations
359424
BBC News Online looks at what rights passengers have if their holidays or flights are cancelled.