why botter to relate well with customers?
962141
A happy or satified customer will tell ten others about their good service..Potential gain 10 new customers.\nAn unhappy or disatisfied customer will tell10 others about their bad service..Potential loss of 10 new customers.\nErgo, the customer is always right rule.
181063
I would not even put that into text instead of assuming they had a good time, or hoping they did, ASK how it went, get insight and talk to them.. gives the customer a better feeling of the business. Also helps the business grow
242279
I am in the tech business. The biggest challenge I face is customers that won't register my advice or predictions and then become difficult and/or won't pay when they don't follow my advice or my predictions come true. Sniffing these types of customers out sometimes offends otherwise good customers.
356580
you look at their feedback\nif the person has sold to many people and has a high positive feedback rate, the person is reliable
1031867
lower realm people tend to take their frustrations out on the innocent, it relieves their stress and makes them feel powerful. I am a cashier so this happens daily. The important thing for to do is realize that it has nothing to do with you at all. It is their shortcomings and downright patheticness (is that a word? LOL) that causes them to do it. You are way above that. Try to find humor in it and laugh it off. Hard to do, I know. Keep your chin up!
652940
Remember that the customer is the reason that you are there. Actualy take an intrest in their problem/situation. I use this rule How would I treat my Parrent or best friend. Make everyone feel special, like they are the only guest you are dealing with. There is a book called the Customer Driven Company READ IT it has quite a few examples of the info that you are looking for.
81599
I've always gone for the sincere approach (rather than pushy)when trying to build on-going business and with bigger ticket items.  For sincere, put yourself in the other person's place: they may want to talk, but are busy, ask; good manners pay.  Start by offering them something of interest, something that will help them (a little known/interesting fact about their industry).  Ask if they are the right person, perhaps they'd rather you talk to a subordinate who's in charge of the group that would be interested in your service.  There's a very old book that is still very applicable for reps by Dale Carnagie, "How to Win Friends and Influence People".  (He means business friends, but it works elsewhere).
375755
interesting point.  although, if i have a problem with merchandise, i don't expect anyone to work overtime to fix it.  get to it when you get back or pass it on.\n\nmaybe it's the human desire to have things that are pleasing to them and in turn they themselves want to please others???
153330
i don't know how to sign up but the good thing about having it is that if your business is good it will get  good ratings sometimes people look at the people in the better business bureau for good company. and the bbb will tell the customer if your company has any bad thing on your record so it is a real good thing to have if your business is all in order.
836433
In the 21 century a new philosophy is taking form wherein the employer/company no longer considers "customer is the king," but strongly believes that "employee is the king."\nThis is because no matter how customized, differentiated, high quality, etc. products are offered it has to pass through the employees to the customer. And if the employee is unhappy with his employer the same behavior/body language would be passed on while dealing with customers/prospects. This might result in an unhappy, disgruntled customer having a direct effect on the company's image, sales, profitability, and not to mention the high attrition rate.\n\nDo go through the articles in the source list for a better understanding.
494539
a smile does not cost anything  and it does make a difference you gotta be pretty sour if u can't even smile at the customer you are about to serve ...  if they smiled more often ppl might not be so rude back to them .. they can shove their fake have a nice days up their a.r.s.e.
84850
Because in most corporate companies, your not seen as a "person", your seen as a robot, number, etc. Take your pick. That's why my hubby and I own our own business. When I had our son, I just stopped working! :)
646880
Well, they're probably going to ask you how you've handled a difficult customer situation in the past, to which you tell them something along the lines of keeping your temper and treating the customer like a person and not like a nuisance.  Then they'll ask you your strengths, which you can answer with whatever strengths you may have, and of course they'll ask you your weaknesses after that, which you'll answer with whatever weaknesses you may have, but never say something like, "I have a short temper" or "I'm always late"...answers like that put up huge red flags.  Just be honest with them and always remember to look them in the eye.  It shows confidence, even if you're completely nervous inside.  Good luck!
1124304
customer service/relations is my background. good customer service is the cornerstone of any business.  the rule to remember is if the customer stops shopping or calling, there goes the business.  i remember each experience i've had with an associate good or bad, and unfortunately today, customer service training is not provided. the functions and tasks of the job are taught, but no one tells the employees the customer is the reason they've got their jobs. since you mentioned walmart in your scenario, walmart is one place that i've received and seen the worst customer service although a huge banner is displayed stating "we love our customers".   the best way to make or break a business is by its customer relations and the customer's word of mouth.  i don't mind the pleasant banter as long as the cashier can work and talk.
1162741
Customer satisfaction.\nKeep all very Clean.\nShould cooperate with Customers.\nMaintain timeings.\nDresscode.\nHow to impress customers...\n\nIts my point of view.
293512
The customer is not always right, but you must always make them think they are. Back when personal computers were new, I had to help customers make decisions for what hardware to buy. I was always polite about it, but you have to be honest. If something doens't work with something else, even if they want it, you have to tell them. \n\nTry being compassionate to your obnoxious customers. Remember, you only have to deal with them while they're in the store, they have to live inside their body 24 hours a day 7 days a week. Consider that there are things going on that you are not aware of. Imagine what you would be like if you were sick or someone close to you passed away. \n\nChoose to let their petty childish behavior not bother you. Being content inside yourself is the best "revenge."
748957
By taking care of their problem, you encourage further business. One CS trainer said that every good customer is worth 5 new customers due to their repeat business.\n\nCS training and escalationCS 6.5 years