Sbc Online Protection - Uninstalling Issues?
953103
Sounds like you might want to contact AT&T Tech support:\n\nAT&T Tech Support: 1-866-583-2494\nAT&T Yahoo Help: 1-877-722-3755\nYahoo Customer Service: 1-866-562-7219\n\nplrr
460611
Egads! Well try Your Uninstaller! 2006. You can use the trial software for a while..It has advanced uninstallation features that might help your problem.\nhttp://www.innovative-sol.com/products.htm\ndownload the "Pro" version
54670
Not possible... but u can ask your friend to sign up online.. sbc.yahoo.com/download or just call 866-SBC-DIAL and sign up.. the representative will have him connected and download the software online..
600053
if it is in your start menu, check that folder for an uninstaller.  if its not, go into the directory where you installed it (probably in C:/program files) and look for an uninstaller there.  if it isnt in either of those places, and it isnt in add/remove programs, you can more than likely just delete the entire folder
1073590
try going to the uninstaller and see if they have a repair option. if not, reinstall the program.
188298
Please give more details, which anti virus you are using, which operating system you are using and what do you mean "I have online protection"?\n\nI will return and help you if I can.\n\nGood luck my friend
990734
uninstall and re-install
625558
is this sbc yahoo browser? try shutting or disbaling ur spy ware or call\nYAHOO!SERVICES\nYahoo!1 800 6992466\nYahoo! Mail408 3493300\nYahoo! Premium Services1 877 4697847\nYahoo! Tech1 800 6097030
660350
You can visit their help site @ help.sbcglobal.net and click on SBC Yahoo Software under Browsers and select the article, Upgrade my SBC Yahoo Software...=D\n\nTrust me you have all the help you need in their helpsite.
722906
check out if you can find the uninstaller on the add/remove programs in the control panel. I know someone whot did back track thank you very much.
159994
Mine did that last night.  I called 1-866-sbc-dial and they had to reset my password for me.  They were very helpful.  Give 'em a call.  Lots easier than trying to figure it out on my own.
265585
Q: I am getting a 6001, 5008, or 5009 error. What can I do?\n\nA: Please go to the following directory: C:&#92;Program Files&#92;Common Files&#92;InstallShield&#92;Professional&#92;RunTime\n\nIn this folder, there should be a folder named 10. Move, do not delete, this folder somewhere so it no longer exists in the C:&#92;Program Files&#92;Common Files&#92;InstallShield&#92;Professional&#92;RunTime directory.\n\nNow try to reinstall the product and verify that upon the start of Install Shield, the folder 10 gets recreated. If everything works correctly now, you can move the old ‘10’ folder to c:&#92;.\n\n\nsee http://www.modelpress.com/support/default.htm the last post
733091
Check the SBC online access ... \n\nYou should be able to get access through there online web page...\n\nGood Luck
193264
if you mean uninstall ... go to your add/remove programs list
940945
>AOL has a downloadable uninstaller that actually uninstalls it...it takes a little looking for, but it exists.<
643281
reinstall real player
1094136
You say the uninstaller is causing your system to hang, but you then mention only the sbcy messenger.  Are all the other software components uninstalled? There are numerous versions of the sbcy software, and in the earlier versions, the software had to be uninstalled in a particular order.  If you had an early version of the software, then you might try reinstalling it and then uninstalling it properly and in the correct uninstall sequence.  Call AT&T to find out exactly how you are supposed to uninstall whichever version you have.\n\nVery few people actually install or uninstall programs properly:  you need to turn off all other runnning programs, especially the antivirus, firewall, etc., while doing so.  I'd guess that 99% of all users ignore the little words on the initial software installation screen that warn them to close all running Windows programs.  If you did not perform a proper installation to begin with, that might have been the source of your problem. \n\nFirst tier support at (now) AT&T is not permitted to perform registry modifications, etc.  If the above information does not help, you might consider calling 1-877-722-3755 and ask for an immediate escalation to their second tier, which might be able to assist you in removing the program cleanly.  WARNING: IF YOU HAVE TO MODIFY THE REGISTRY, THAT IS AN EXTREMELY EXACT ART.  IF YOU PUT A DOT IN THE WRONG PLACE, YOU MIGHT MAKE THE COMPUTER UNBOOTABLE.