help! why is cross training employees better?
952868
It helps to speed up efficiency but be sure to never use it as an excuse to downsize or freeze hiring.\n\nIf used properly, cross training allows employees to understand the process for beginning to end.  In this case, if one person had a question about a certain job, instead of spending 2 days trying to find the person who is responsible for that job, anyone in the company would have at least some idea.  To this end, it helps with the overall communication within a company.\n\nEmployees who have it in their nature to question procedures might understand why certain jobs are preformed certain ways and be less likely to walk off in frustration.  Likewise, since employees would also have a “taste” of what goes on in the company, it would offer more informative, constructive feedback and suggestions to management from their employees.\n\nIt would take far less time to train an employee to do a slightly different job than it would to train an entirely new person to do the job, if that employee already had an idea of what to do.  A person who’s been with the company for some time already knows the policies and procedures, so less time would have to be spent with the basic “who’s who and what’s what” if an employee is transferred instead of new talent being brought in.\n\nCustomers would feel more confident in an employee who could at least answer some of their questions rather than an employee who can only answer 1% of their questions.  Customer Service, however, is a hard sale to any upper management seeing as how it is only viewed as a money sink that sees little to no financial return, unlike Sales for instance.  Then again, if the salesperson knew all of the procedures and the process behind each sale they made, this could save the customer much heartache down the line as it could help prevent miscommunication and reduce misinformation.\n\nA word of warning to companies however, if this is used as a hidden excuse to downsize and employees notice, then there will almost certainly be a huge decrease in morale and possible issues with retention as people walk out of their current jobs for a different job with a different company.  Honesty is always going to be the best policy and if this tactic is used in any dishonest way then it could backfire horribly.
950086
This would be an extremely beneficial exercise to everyone. In the first place, the reason you are in business is because of the customer. Those on the front line understand that. Those supporting the front line sometimes have no grasp of how their piece of the puzzle fits and how important their job is, really. At the very least this would give more knowledge to the non-customer service employee and a far better understanding of how to support the front line and the extremely valuable customer.Knowledge is power and sometimes motivation to excel.
751216
(m)\n\nIf we want to maximize training and development results by linking them to performance management we need to understand the difference between training activites and development activities. That's because it's important that we choose the right mechanism for addressing any needs we have.\n\nTraining usually refers to some kind of organized (and finite it time) event -- a seminar, workshop that has a specific beginning data and end date. It's often a group activity, but the word training is also used to refer to specific instruction done one on one.\n\nEmployee development, however, is a much bigger, inclusive "thing". For example, if a manager pairs up a relatively new employee with a more experienced employee to help the new employee learn about the job, that's really employee development. If a manager coaches and employee in an ongong way, that's employee development. Or, employees may rotate job responsibilities to learn about the jobs of their colleagues and gain experience so they might eventually have more promotion opportunities. That's employee development.\n\nIn other words employee development is a broader term, that includes training as one, and only one of its methods for encouraging employee learning.\n\nThe important point here is that different activities are better for the achievement of different results. For example, if the the desire is provide an employee with a better understanding of how the department works, job rotation might work very well. If the goal is to improve the employee's ability to use a computer based accounting package direct training would be more appropriate than, let's say, job rotation.
196965
Almost any corporate setting has a need for people who are at ease helping new employees and current employees with administration and training requirements. It requires the skills you have from your teaching experience. But if your tired of being the center of attention, the sales department might also be a logical place for you to join in a company. Of course you'll be interested in a good benefits package for retirement, so you could pursue a career in local, state or federal Government, unless your tired of working for a non-profit enterprise. Seems like your Spanish language would really come in handy for a lot of positions nowadays. You could try working for a temporary help agency until you've had a chance to get a break from teaching and see what kind of jobs are out there. Just keep accepting new jobs at the temp agency until you land at a company, organization or government office that you like. They'll give you health insurance in the meantime and the company you find will probably hire you.
784307
Hi There... I wouldn't waste a second of time / money on an A+ Certification. Employeers really could care less about anything from CompTIA. Expecially A+... If you wanted to get a job at Best Buy working on computers - then get your A+. Anything else and its a monumental waste of time.\n\nI would recommend getting MCSE from Microsoft - it truely is the only thing that employeers look at (or know anything about).
241787
Many, many years ago, I once had a boss tell me that he expected more from his better employees than his slackers.  Not fair, but I can understand the reasoning behind it and I also think kinda the same way because some people have more talent or abilities than others and more should be expected of them. Boy, I'm going to get into trouble for this!! What I liked about him  was that he was honest about it.  \n\nNowadays, it seems we have to be careful about everything we say. Where is this screwy country headed? Things like the above could be grounds for a lawsuit I suppose.
759500
I work in a large corporation.  People here learn in many different ways.  The company provides formal classes on some subjects, either taught by employees or by outside consultants.  There are also various internal conferences where employees share information with each other.  Employees are also sent to outside conferences and seminars.  There are frequent noontime talks on matters useful in the business.  Many senior employees take the time to mentor new ones.  And, of course, much learning takes place when people figure things out for themselves.
175389
Call around to different places that have your line of work and ask them if you could volunteer for awhile.  A lot of companies like to hire people without experience in another company because then they can train them the way they want.  Good Luck!!!
386286
The best thing to do to save money is pair up with someone looking for the same result (so that you can train the same).  If a trainer is $60/hr and you pair up he/she will usually work for about $35/person.  A little more than half, 2 people is a little more work.  I have worked as a trainer and own a training studio, I haved lived east and west coast.  Tell me what general area you are looking in, and I can give you somewhere to look.
643192
Aah, you gotta love all these helpful responses - NOT!\n\nLook, without knowing which company you're working with, and the details of its compensation plan, there's really not that much more I can tell you than introduce more people to your company and its products.\n\nThe key to binary compensation plans is to balance the legs so that they're both as close to the same size as possible. This is becuase your income is tied to the size of the smallest leg.\n\nAlso, it's a good practice with binary plans to enrol people so that you end up with two long skinny legs. This is good because it encourages people to enrol at least one other person themselves. It also creates the situation where everyone has a team underneath them.\n\nOf course, this is important to generate excitement in your group so, start enrolling people alternatively on each of your legs, but directly underneath each other so that you have very long legs that are just one person wide each (it's hard to describe without pictures.)
538994
Trusting your instinct is always best,however it is hard to make changes your unsure the outcome will be,I am sure you feel comfortable at your present job and that's why your scared to leave understandable,but then if you don't take a chance of listening to your instinct you will never know if you made the right choice.You will have to really think it over and weigh the good and bad you know about both jobs,and then do what feels right even if it scares you.you will most likely be happy you did in the end.
123248
I'm glad you included the term "effectively."  I think this is another area where academic training is less important than on-the-job training.  It may be the case that large corporations are looking for an academic degree to go into their human resources department, but certainly small companies cannot afford to be so picky.  You might try the management training programs in a retail company (a department store or a fast food outlet or something, which has a fast enough turn-over to need a very active human resources department), and see if you can't get a job just on the basis of your good record in high school, and perhaps a willingness to do some time in retail sales to learn what it's all about.\n\nIt's an important field that has a lot of pretty mediocre people cluttering it up.  Good luck!
1104044
Absolutely not!  It all depends. Some people are loyal because they are unable to get a job anywhere else. Some loyal employees have been at the same place for years and have never had any outside training. What does "a good employee" mean to you? Someone who consistently does a good job and you can depend upon? In that case, a good employee would probably be loyal, as well.
473717
This may not help you a lot, but it shows these type issues have been around for a looong time.  And the thing about rotating people around as a band-aid to "help" isn't new either lol :)\n\nThis is a GREAT quote ......\n\n"We trained hard, but it seemed that everytime we were beginning to form into teams, we would be reorganized.  I was to learn later in life that we tend to meet any new situation by reorganizing; and a wonderful method it can be for creating the illusion of progress while producing confusion, ineffieiency and demoralization."\n\nPetronius Arbiter, 210 BC\n\nOBSERVATION.... I have never been directly involved in personnel&#92;staffing or strategic marketing and business focus issues but, as a past internal ISO 9001 program administrator for a multinational corporation, I have observed essentially the same symptomatic patterns as described by the first and third responder.  But... I would add this, some of the same patterns and phenomena can be triggered whether organizational change is needed, or, has recently been implemented.  This somewhat supports the comment from Citizen Arbiter. Go figure.
1128079
I've never heard of Quixtar.\n\nHow was your training & support?  Was there any?\n\nAs far as conning anyone, the training I receive steers away for the old way of doing mlm.  Any mlm is a voluntary business decision for the person that joins.\n\nIf it doesn't work, may the product(s) aren't what they say they are?  Do they sign someone up and leave them out to fend for themself?  \n\nThat's a shame if those things happen.\n\nI guess I've been lucky.\n\nGood luck to you.  Move on and do a lot of research on the company before making your decision.\n\nCheck out the link below for an article I read the other day & posted to my blog.  I thought it was pretty good.  Hope it helps you.
812164
You can burn 800 calories an hour using a cross trainer on level 5+ as well...
716477
THIS is a "brown nose" question that they use to see what TYPE of good dog you will be for them. Its nothing more than that. There is no RIGHT answer- theyre only wanting to see how MUCH you want this job compared to others with the same qualifications. Heres one thing that you can do. When this question is asked, its a coin flip- given that no matter what answer you provide theyre basically flipping a coin to see if its YOU or someone else they hire. Given this, you basically have to 'put it on the table' or in other words, youve got NOTHING TO LOSE so say this "because Im not only a team player who is capable of working on my own as well, but Im the canidate who has an interest in continuing my education in areas that will improve the companies overall performance. Such as attending seminars and conventions on current industry standards and areas that pertain to employee cohesion such as team building workshops that will better the workplace as a whole and not soley myself as an individual employee. My interest lies beyond having a paycheck at a job, Im seeking a career. How better to keep ones career than taking steps to ensure that the copmpany benefits by my presence?\n\n\nTheyre looking for the best brown noser. WITHOUT sounding like thats your goal. Like I said, when they ask you THAT, theyre already concidering other canidates, so youve got nothing to lose and you may be surpsied how they respond.