what should you do if you work in a store and a customer says something of a sexual nature to you?
929439
Because you are a woman, you would probably get away with reporting him.\n\nIt all depends on what he said, and in what manner it was meant. If you go around reporting everyone who makes a pass at you or flirts with you, you will end up single and angry with the world.\n\nOnly you can decide what the intentions behind his words were, because no-one else heard it. Put it in context, and get some perspective on it. Would you feel the same if someone you drool over in women's magazines had said the same thing to you?\n\nBesides... "Sexual Nature" is a very broad field... For all I know he could have said "You look very pretty"...
235490
i don't have experience (i'm only 12) but yes it is sexual harrassment. yeah he should face a lawsuit. it's best to quit the job...actually scratch that....u should definitly quit the job if there is sexual harrassment of any kind or racism and unfairness. good luck!
277202
Yes, it can and it does! \n\nFirst of all...DOCUMENT everything. If your coworker makes sexual comments to you..tell them you do not appreciate that kind of talk. Carry a notebook and write down when/where/what happened and who was there (if anyone) to witness it. \n\nIf it happens after you tell that person (male or female) that you do not appreciate that talk...report immediately to your supervisor and ask for follow up. \n\nIF it continues go immediately to human resources. \n\nYou also need (in my opinion only) to curb your own comments. Don't run yelling sexual harrassment because someone tells you "that is a nice skirt" when you are sitting around the water cooler reciting naughty limericks. \n\nOther wise you may find yourself at the OTHER end of that write up for sexual harrassment. \n\nThis is a serious subject and employers take it seriously. Peoples careers and personal lives can be destroyed because of a flippant joke or a snitty accusation. \n\nAgain..document everything that happened.
47857
Tell them "I'm offended by that." Could fall under the sexual harrassment category (but it doesn't have to be sexual). \nOnce they've been notified, you are free to escalate. Supervisor can't ignore it if you have told them. This can lead to civil rights and right-to-work issues. HTH!
293512
The customer is not always right, but you must always make them think they are. Back when personal computers were new, I had to help customers make decisions for what hardware to buy. I was always polite about it, but you have to be honest. If something doens't work with something else, even if they want it, you have to tell them. \n\nTry being compassionate to your obnoxious customers. Remember, you only have to deal with them while they're in the store, they have to live inside their body 24 hours a day 7 days a week. Consider that there are things going on that you are not aware of. Imagine what you would be like if you were sick or someone close to you passed away. \n\nChoose to let their petty childish behavior not bother you. Being content inside yourself is the best "revenge."
117933
It's not sexual harassment, just unprofessional. If the female employee refuses, and he keeps making attempts, then it would be harassment.
707758
Do you have a sexual harassment policy at work? You might also want to consider speaking with a manager. Perhaps there have been other complaint about the same person. If it is really making you uncomfortable then perhaps you should consider other employment.
475699
If you tell him/her your opinion he/she will fire you... If you really want to tell them your opinion, find a new workplace first, then you can come out with your feelings about them
494330
I work in a sub shop at a major supermarket in Florida, one day I got this customer that came right up to me and started telling me what he wanted, while I was cleaning off the mess of the previous customer.I had politely asked him to wait until I was ready to give him my attention. He kept on telling me what he wanted.I raised my voice and asked him Sir I need to clean off this mess, could you possibly wait for a moment until I have this area cleaned. He got obnoxious and accused me of not wanting to make his "effing" sub so stormed off and told my manager that I was ignoring him. I told the manager that I was cleaning the counter top and it was only 2 seconds before I was done and I got written up for not "paying more attention to the customer" \nI wanted to choke the life out of that customer.\nwhenever he comes back I always tell someone else to deal with him because I will go off on him if I am forced to make his sandwich.
190310
Talk to your/their manager or contact your Human Resoources department right away and let them know what happened. Not only is it demeaning/insulting to you, it makes your company look unprofessional for it's employees to be speaking that way in front of a client.
766784
If you truly feel that they are offending you with their behavior (hopefully your employer has a sign somewhere that says "We have the right to refuse service to anyone"), tell them that you just work there and wish they could be nice to you as you would like to be nice to them.  If they continue to be disrespectful and rude, I would simply walk away, go to your supervisor - explain the situation and allow them to handle the customer.  No - I do not believe that "The customer is always right".  When people are rude and inconsiderate they need to understand that is not always going to get their way.  If you are the supervisor, depending on the corporate environment - they may kiss that customer's behind or tell them they cannot help them and that perhaps they would find service elsewhere.
505254
I perosnally believe that giving them a look of disgust is enough or suddenly becomming very blunt...making your relationship (if they are a client) solely professional, then they should get the jist and if they ask you wants wrong, you just tell them that what they said was offensive or inappropriate..\n\nThen again you can't help people's ignorance, they are sometimes just brought up with it, being instiled through generations....it's sad but it's true and they don't even realise they are doing it, but if they aren't told, how can they ever know?
564036
Set the mf up.  Make up something outrageous and when your boss asks you about it just laugh it off.  Keep doing that and he/she will either stop or get fired.
755236
Religion, politics, sex and illness should all be personal topics, not shared with another person casually.  \n\nOn the other hand, lying to a customer about something totally unrelated to your job is fine, if it gets him off your back.  It is rude.
560255
Honest answer? Sue the guy for sexual harrassment. He needs to be shown he can't treat people like that, you may have to leave the company but there are other jobs, plus do you want to work for such a sleaze? Also, you need to make sure he can't do this to anyone else.
1045610
The stock answer is that the law in this matter should cut both ways. Rea;ity is that this is not always the case. Some will find it hard to believe that any man can be offended by the actions you describe, so be ready for some flack if you go through with filing a complaint. Realize that to make your position unassailable that you should first let your boss know that you find her actions totally inappropriate. If she persists drive on and do what you have to do.
543010
The question is not whether the customer is right, it is whether he thinks he is. If the customer will not listen to you try to explain something or is trying to tell you how to do your job. Allow him to continue to believe you're listening and doing as he says but really just do things the way you're supposed to.