Returning a defective item from an eBay seller?
917260
It depends.  If he outlined the shipping policy in his Return Policy section of the auction, then you have to pay the shipping.  If he didn't, you could file a claim and ask for 100% of the transaction back, but that could take 30 days or more. Depends on how much of a hurry you are in.
500873
Just write a letter too the commissioner and explain your concern just make sure it is mailed certified return receipt.
317859
Go on Ebay. Is this it?
80839
No, they don't pay return shipping, even if the product is defective.\n\nI also believe that most of the "defective" stuff returned to them is NOT defective, but, instead, people don't like what they bought, or they don't have the technical skills to install it, etc.\n\nVery, very few electronic things are D.O.A. from the factory.
803744
I have experienced this problem before with Ebay and I believe their general rule is to reply with a "cut and paste" response...not very helpful. \n\nThere was a feature about this on Watchdog, if you missed it check out the website for more info\n\nwww.bbc.co.uk/watchdog\n\nNot that it will help your situation...but you're not the only one out there experiencing this...
1114988
You have your occasional bad experiences, but look at these things the next time you buy something off of eBay\n1) Look at the Seller's feedback rating (if it's around (97-100%) and a high number, your usually ok and that person's usually a good seller\n\n2)See if the seller has a money back guarantee or a refund policy, they say when you sell on eBay 72% of buyers say that a refund policy is crucial for buying.
938877
Hi!Ive been in the same situation.I Ended up actually calling the seller and asking them,where my item was.I told them,I had already BEEN sent a payment to them and they should have got it by the time I sent it.I then consulted the rep. on Ebay.com and asked them if I was elidglible for a refund.They told me it has to be over $25.00.So if your order was over $25.00,then your elidglible.
452165
yes sell it on ebay with pics, and point out what plastic problems that are with it.
554199
Check the sellers feed back.  The good sellers will have very high positive feed back.  99.8% or more usually.  Read any negative comments to find out why people had problems.  I've had very few problems on ebay, and when I do, the sellers are usually very helpful and try to fix the problem quickly.  I usually get better customer service there than if I go to a real store.
194579
Provided it is within the guarentee/warranty period, and provided the fault was not brought on by yourself, also provided that the fault complies with the companies returns policy, and you can prove it is actually a faulty product, then there shouldn't be much of a problem, and you should be entitled to a full refund.
578558
Yes and i wont do it again, it was used and how do you know that you will get a used one too? i will buy other things ther but that!
1049791
You can try to report him to EBay, but if there were disclaimers on the advertisement when you bought it, and you did not read them entirely, sadly, there's nothing you can do. Without seeing the actual auction advertisement, it's difficult to say what you can do. If he sold you something and advertised it falsely, you could actually sue him in small claims court.
260215
Call the store you purchase it at and report the problem or take it back and get another one okay
670834
Most credit card companies will allow you to dispute and charge back anything you purchase - ESPECIALLY online purchases. If he/she did not mention the sticking in his/her eBay auction ad than the transaction is invalid and you can return the product and file a charge back. 99% of the time PayPal will side with you the buyer and allow it to go through. Now...I am not saying you rip this person off - mail the camera back to him - but do not let him get away with selling you junk then claiming “he's got kids to feed.”
774906
If you paid through paypal try to bring a dispute through them.\nSee below a link to ebay help on buyer protection\nhttp://pages.ebay.com/help/tp/questions/protection-program.html
973128
By placing the item on Ebay, they entered into a contractual obligation to sell whether you have paid or not. However, there is no real recourse to force them to go through with it. You can report it to Ebay who will likely blow you off and leave negative feedback for the seller.
433028
Unfortunately Ebay is usually biased towards the seller since they are the ones that provide Ebay's income. I am surprised that Paypal only gave you a partial refund. The seller must have provided some proof of mailing your item. The Post Office can often be faulted for lost shipments thereby making it a good idea to pay for insurance if your item cost any kind of substantial amount of money.