i need information on customer service management in the banking and hotel sector. its a project?
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optimize the system. start wwith your employees make sure they know the company's objective. train them teach them encourage them. trust them. help them. know what makes them tick. they are the key. they are what customers base theu\ndecsions on. you must be organized and everybody must know what their job is and how to do it. the role of the manager should be to guide the employees. read up on w. edward deming and applies his theories.
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There is one yahoo group for Institute of Hotel Management and Catering Technology Bangalore at\n\n"IHMBLR1997"\n\nContact Huppi (hupendra.meshram@bg-group.com) or Vishal (bhaativ@yahoo.com) if you are unable to join.
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Explore http://en.wikipedia.org/wiki/Project_management.
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Yes, techniques of managing visitors,\n\nNot just at home, but at office/institutions and even countries.\n\neg.. tourism..
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Gonna need more information - u looking for agenda items, programme issues, construction issues.\n\nDrop me a note and I will see what I can do.
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an integrated suite of banking applications designed to support deposits, loans, cards customer management and collections for the global banking market.\nCORE would mean the basis of this.
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These three links will give you the answers to all of your questions. \n\nThe Career Voyagers link, which is part of a Federal government career site, explains what it is like to work in the hospitality industry (which includes hotel management), and gives predictions about job trends. There's even a video! There are also excellent links to additional information here, including various types of schools. http://www.careervoyages.gov/hospitality-main.cfm  \n \nYou can read a job description for lodging managers from the Bureau of Labor Statistics Occupational Handbook here:\nhttp://www.bls.gov/oco/ocos015.htm\n\nFinally, here is a link to the American Hotel Lodging Association's Education Institute:\nhttp://www.ei-ahla.org/links.asp  \n\nCarolyn Lawrence, www.AdmissionsAdvice.com
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For CRM, you can look at Microsoft CRM 3.0\nERP, open source -> Compiere\nERP, proprietory -> SAP\nETL -> Microsoft SQL Server\n\nFor a good listing of CRM and ERP Tools, check out http://www.wareprise.com
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Hey there! Well, first of all, you don't need to post your question starting with "Hello Sir/Madam" here, haha. Well, I am not a hotel mgt student but I'm currently taking Business Management majoring in Tourism. I would recommend you to do your industrial training at any hotels or resorts that would accept you. Or, you can ask more information from the local Tourism Information Centre or ask around from the local tour agencies or the local Tourist Guide Association. Hope it helped. All the best!
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depending on which sectors in particular I would recommend one  of the major market research publishers such as Mintel or Key Notes. Alternatively keep an eye out for industry related research in newspapers such as the FT which regularly issue sector related information.
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go to www.cbsc.org/ibp interactive business planner
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Try this site: http://www.udupipages.com/home/educate/hotelmgt.html
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Try ASME (Association of Small and Medium Enterprise)
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GO TO THEIR WEBSITE WWW.LVMH.COM/BUSINESS.HTM
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There are those woh care about customer service. I take good care of my customers. I work in Telecom, highly paid. Give me a call and you will see.
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sap crm is customer relation management module
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i think this will be the best site for you \nit relates to job anywhere the globe relating to hotel or hospitality industry\n\nwell any ways you dont have to worry as this field of hospitality industry is booming nowonwards\nhttp://www.learn4good.com/jobs/language/english/list/country/scotland/