What is the best way to deal with passive/aggressive civil servants? The kind who are nice but don't help.
341549
I think perhaps you are being to patient.  You should be more "Assertive" not necessarily agressive.  Put him on the spot and don't leave his office until you start to get some sort of resolution to your problem.  If he needs to get info/approval from other departments for certain things make him do it IN FRONT of you, that way you know it is happening.
196169
The best way to deal with such ppl is to hurt their ego....... a simple ignore will hurt their feeling of superiority....... make them feel as if their existence doesnt matter to u
964939
Keep your friends close, but your enemies closer.\n\nbefriend this person, don't complain about them any more, and wham when ever they say  bad - you can casually mention to the boss which is negative about the job or your boss let your boss know :)  Yeah be a backstabber/brown noser
916357
treat them with politeness and courtesy and take a few deep breaths and try not to knock them out
510890
Why is it that the nice guys and gals get crapped on.  I work in a factory where the same kind of thing goes on all the time.  One person won't speak to you because you speak to someone they don't like and so on.  Sounds like you work with a few kindergarten mentality people.  The way I deal with this foolishness is to tell the "children" I speak to whomever I chose to and if you don't like it, too bad.  Being in my mid-40's, my selective hearing is very well developed so I tune out the trash talk and gossip. I also tell myself, I don't have to take these people home with me. Be glad yours is only a part time job, imagine 40 hours a week with such childish ignorant behavior.
605279
Unfortunately, having to interact with persons that you do not like is good training for the "real world".  We all have to work, at some time, with someone that we do not want to work with.  The best way to deal with such a person is to treat them with kindness.  If he's looking at you in a threatening way, then smile, and say "How's it going, Man!" and then go on about your business.  If he insults you, then say something like "Hmmm.  I see where you're coming from!" then go on about your business.  In other words, don't feed the fire, and by being "cooperative" you will confuse him when he does not get the reaction that he expected.  On the other hand, if he is threatening you with physical harm, then do not walk away but look him dead in the eye and tell him to "lay off".  Hold your ground, and your eye contact.  Most bullies will run when confronted with determined opposition.  And do alert your teacher or principal if you feel that you are in real danger.
647565
Try to avoid the person.
411428
Stop being so nice and threaten them with dismissal if they are not productive. If you don't want to take that route then offer incentives for the best producers. Give bonuses for a job well done or hire a motivational speaker or give commissions plus salary instead of straight salary. If all this fails then hire new staff.
785448
Do the civil thing and talk to them first.  If push comes to shove, THEN call the police.  I hate noise pollution too.
580835
Good old fashion way,  Whip them.\n\nKidding aside, there are a lot of things that you can do.  One popular method is to establish a reward system.
762525
the best answer is keep your mouth closed and listen to what they have to say and when people come to help you watch out people will try to mislead you have a small note book and take down things you are suspossed to learn and never talk about another person you work with . or it's called back stabbing be polite and listen listen . just do your job to the best you can. good luck
520559
Naw, I just don't have the energy anymore to do that. I'd rather find a more constructive method of steering them towards better behavior. I see your point, but I find if you do it that way the message is lost on them. If they are a real pain, I just ignore them as you tend to lower yourself to their level and sometimes silence in a better way to deal with such people. Looks like you really ticked dragonfly off though.....come on everyone let's play nice before we forget why we even do this kind of stuff....fun right. Peace everyone.
136902
ignore him/her. if they are abusive, chances are they are looking for the feedback to let them know that they are getting to you. life is to short to sweat the small stuff.
81599
I've always gone for the sincere approach (rather than pushy)when trying to build on-going business and with bigger ticket items.  For sincere, put yourself in the other person's place: they may want to talk, but are busy, ask; good manners pay.  Start by offering them something of interest, something that will help them (a little known/interesting fact about their industry).  Ask if they are the right person, perhaps they'd rather you talk to a subordinate who's in charge of the group that would be interested in your service.  There's a very old book that is still very applicable for reps by Dale Carnagie, "How to Win Friends and Influence People".  (He means business friends, but it works elsewhere).
1065784
Ignore her, and do your job to the best of your ability.  Be nice and polite to her, but strictly professional.
789801
Reach an agreement, or contact Citizens Advice to intervene on your bahalf
1028635
My best outcome for angry people is to just leave them alone until there feeling better ,then approach them with concern and kindness,they will be more open to you and apologize if they took their anger out on you...