Why do customer service reps/credit card solicitors barely know how to speak english?
346629
Yeah, You hate it. (the thing does not work)\nThey hate it.       ( they need to hear yells 9-5)\n\nThe company doesn't care.They cut the price, and sell you cheap. They cut the price and outsource the customer service to assist you. \n\nIts a vicious circle
518915
I hate it when people are too lazy to use the shift key to capitalize a sentence or proper noun.  It's ridicules that there are so many spelling errors, especially since there is a spell check supplied!  I can't believe how stupid people sound here because they either don't know grammar or they don't proof read their questions!  (The grammar is directed towards native English speakers.)\n\nI believe immigrants should be able to speak at least some English.  They should know numbers, prices, directions, etc...  I can forgive grammar and don't have a problem with accents. They just need to make an effort!  Languages are very hard to learn and English is one of the hardest!  (Please, please, don't hire the "barely speaking English" immigrants for customer service type jobs, like counter help at McDonald's!)\n\nBottom line ... I frown on Americans and native English speakers who misspell, bad grammar, and poor or no punctuation when asking or answering a question.  I smile upon legal immigrants and foreigners that make an effort to learn English.  I welcome legal immigrants to the US with open arms.
997294
If customers can't find material in their language they should definitely make a point to discuss it with the bank.  I am sure that is how they came to carry Spanish materials to begin with. They may just have been out of English brochures.\n\nI think companies have every right and reason to provide Spanish materials if they have Spanish clients.  However, if they fail to provide English materials, they will lose my business as well.  I bank there too, and I do not speak Spanish.
1106434
I had a problem talking with the customer service people at Dell.  They outsource and I was really getting frustrated.  I can usually understand them but this one guy was making me crazy.  \n\nI said, "I can't understand you I need to speak to someone who speaks english."  He said, "I don't understand sir I am speaking english."  I told him he wasn't doing it as well as someone else might.  He transffered me to his supervisor.  \n\nThe sup was an American employee.  My suggestion is call them back ask for a supervisor.  Make sure they know it is not their fault.  If they ask if they can help you say sorry no I need a supervisor.  They should help out.  \n\nIf they still cannot ask to be transferred to a US Regional Office.  This should transfer you to a number that won't transfer you out of country.  \n\nI hope this helps you, good luck.
1056462
I have been a csr before and it can be very challenging at times.  Some of my most frustrating calls is dealing with people who don't really understand or speak broken english and elderly people who do not understand.  Hope these help.
225123
i doubt it they don't even have good customer service skills
139538
compalin to the landlord, police, or any other authority you can think of. They might not understand English, but sign language is universal.
294701
You are out of your mind and don't know English very well.
711393
I almost wish they required age-verification through a credit card or something.  The kids post answers that I almost need a translator to figure out what they are really saying.
645862
Not a native English speaker.
1114320
I guess she's not so good at using ATMs or maintaining her equilibrium, huh?\n\nI doubt that the old lady would find him helpful, but he probably thought he was being of assistance.\n\nYou've got to love the ambiguity of the English language...
1160331
Is you be?  Is you know English?  If it's infact a language barrier, I appologize.  Otherwise, you is just whack.  Methinks, you might understand that.
705371
They should have to learn English.\n\nI don't buy from those manufacturers unless I have to, but it's very hard to avoid now.
1111605
I believe you people are missing the point. English IS the official language of the U.S. Just because some people don't speak English here does not mean everyone here can't. If you go to a store and can't communicate with the clerk, leave, and don't return. If it's a national chain contact the corporate office. It's more than likely a local problem caused by the manager ( that is highly replaceable). \nJust because something is difficult is no excuse not to do it. It has been my experience that you can do ANYTHING you decide you really want to do. It takes hard work and determination but even someone with "learning issues" is capable of much greater things than learning the English language.\nStop making excuses and get to work!
28764
What does this question have to do with hardware? Anyways, I guess your english is not good because it's not your native language. Probably you haven't been speaking in english since birth, and are therefore not accustomed to the oddities of the language. But if you speak in english on a daily basis, it ought to improve.
1118028
I work for a bank that offers services in both English and Spanish, as well as many asian languages.  The agents in our non-speaking areas can service customers in both the language offered as well as english.\n\nIf you had called the bank where I work, and there was a 45 minute wait on the english line and there were agents that didn't have as much of a wait time in, say, the spanish line, you would have automatically been transferred to that operator.\n\nI think the bank that gave you that treatment has already answered your question, they don't want your business because they haven't planned well.   Think about they can't even get opening your new account right, imagine how much they will mess it up if you get it open.
119557
Well dear, you need to understand some of these ppl are from all over the world.  It wouldn't be easy if you had to type in a question in French or Japanese.  As for questions that makes no sense, i'm sure they opened a few accounts so that they can give their accounts more points for whatever reason.  Maybe you can get some cash out of it?