We have employees working from home and have been very sucessful in using VONAGE for both local and long distance. I have set up a remote site with 10-12 people with all new pc's. I First tried using hand held phones connected to vonage but static made it useless if more than one person is on-line. I bought a switch to separate voice and data giving voice the priority it failed. I tried soft phone it failed. I have the center using the highest internet speed brighthouse/road runner provides. \nI have read that if the pc contains a sound card that is not full duplex it could cause this problem. Can anyone provide assistance?
215717
A half duplex sound card can only output sound or input sound at different times. Whereas a full duplex sound card can do both at the same time making it ideal for telephone conversations or VOIP Voice over Internet Protocol. Half duplex cards are not suitable!
515835
Hello, Ive been trying for 3 months to setup my laptop to file share via my bt home hub,tried every setting possible and still no luck,now planning on buying a new router.tried calling bt broadband help and they have no idea ,bring back british call centres!, if anyone has a step by step guide to do this it would be great....
83028
It depends, if you have broadband, and have enough technical know how to wire Voip, don't use a rtary dial phone, and live in single family residence, then Voip is a good fit. If you live in an appartment/condo you can still use Voip but you vould only use it on one phone. This is because on the side of a house/ appartment building (only found in smaller units large highrise and midrise buildings have it in the basement) the is a box usually located nearby your gas meter. This box is clearly labeled Telephone, If open it up there are several short telephone cords that plug into phone jacks opposite them in the box. In order to use a Voip service on more then one telephone you must unplug all the phone cords in this box. It is possible, but very complicated to use voip and a traditonal tekephone provider in the same building with out seriously damaging the phone equipment inside. That box represents the legal demarkation  point of the local phone companies wireing and your wiring inside your house (onceagain if you live in an appartment/condo this is the landlords wriring not your and disconnecting it could get you in trouble). After you have disconnected it wrap the end of each phone cord in the box with a piect of electrial tape.Because phone lines are wired in Parallel any phone jack in your house can be broadcasting a dial tone. The Voip router you get from the provider is setup like any other router, execpt it has 2 phone jacks. Don't worry about jack 2. to get your phone service up and running connect phone jack 1 to a telephone jack on the wall. After you've regester your service on the companies website (you should of done this before hooking anything up) you'll have your phone service back up in a matter of minutes. Also, don't cancel your old provider if you intend to keep your same phone nummber, theres a form you have to fill out and send to the Voip provider along with an old phone bill inorder to get the number transfered, after this is cmpleted your old account will automatically be deleted.\n\nPersonally I like Voip.
618154
If you have a wireless phone, with the battery out the base is still sending a signal.  Is it 2.4MHz?  Is this PC whether a laptop desktop; is it using a wifeless connection via wireless router to the dsl modulator?  If so each time you power off the router and wireless receiver in the PC will reset to find the clearest signal; then ask is this what you want.  If the range of your system is very far, you may be interfering with your neighbors' devices also.  Again if this is the case, call your dsl tech support, they have some tools to determine issues; if not the will provide you with the information you need(company name ,machine name I.P. address etc.) for the router technician to finish the fix.  Before you call run all virus, spyware and addware cleaning programs  and reboot the entire system pc, dsl unit router for 15 seconds.  that alone may clear it.  It is not ruined; do not sell it for 10$.
216117
It's great because long-distance is free - never have to think about when to call, where..  The only problem is that the quality is inconsistent - good enough for home use, but I wouldn't recommend it for business use.  \n\nWhen broadband is down, so is your phone service (and I have Comcast and it seems to be frequently down).  For awhile, I couldn't get consistent phone service from 5-7 (when everyone gets home and surfs the Internet).\n\nThe fax service is slower than normal fax service.
261931
I had Vonage connected to my Time Warner Road Runner connection.  It worked fantastic.  I never had a problem with it.  I discontinued the use of it only because I don't use the phone much.  You can change how much bandwidth the telephone adapter uses so it does not affect your surfing and your surfing does not affect your phone calls.
55735
One thing that call centers do is use an auto dialer.  It just puts in a few random numbers and whoever picks up first is connected.  Collection agency's, telemarketers and market research companies all use them.  Yes, it's annoying.  You need to call them and talk to them.  What I had to do with one company was get nasty.  They called me two to three times a day and sometimes I got the same thing you did, silence, and sometimes someone was on the line.  They called and woke me up and they interrupted my son's nap and even bothered us during dinner.  I called them and was like, this is harassment, plain and simple.  I told them not to use an auto dialer to call me.  I made it clear if the calls didn't stop, they would be reported.  They called once a week after that, we did make that agreement.  Just because you owe someone money doesn't mean they get to push you around.  I hope that or something else works for you because I KNOW how you feel.  As long as you are making some sort of payment to them, they shouldn't be able to take legal action...at least that's been my experience.  Even if all you can send them is $5 a month, at least you're trying.  Keep documentation though on what you send and when you send it.
51411
I personally don't like Vonage as they charge too much. I kicked out SBC over a year ago and am now using BroadVoice as my only phone! I pay $9.99 a month for Unlimited In-State calling. The rest of the US is something like 4 cents a minute. What I really got it for was for International. I call Japan for 3 cents a minute... Can't beat that. There is a onetime setup fee of $39.95.
307504
If the system dials out, everything is good but the mic.\nBe sure the headphone is in right plug, not speakers.\n\nMine has three, speakers, mic and speakerphone.\nSometimes the plug is very particular to the jack, I had one that had to be inserted and pulled out slightly to connect, I changed it and it's fine now.\n\n\nAlso: is line filtered, if you have DSL?\n\nIf you have a phone you can plug in the out jack of modem, you can listen and try it that way without having to call people.
197310
hopefully your using yahoo messenger voice chat ? \n\nIt's free - You only have to pay the cost to be connected to the internet. No long distance charges to talk to anybody anywhere. \nTalk to several people - You can talk to several people at the same time. It's a great way to do long distance family reunions. \nGreat sound quality - Try it and see how it works! The sound quality is great even if you are talking to somebody on the other side of the world!
51792
I had same problem; try to re-set the router to original factory settings then turn everything off, disconect all cables from modem to router and to pc. Wait ten minutes, re-conect everything and set up your VOI as the first time, and as basic as possible. Cahnces are it will work again. GL
151770
Honestly, you wont' find anyone (myself included) who understands VOIP on here that will just give you the answers for free. Additionally, there are huge drawbacks to VOIP that you may want to consider\n\nVoIP technology still has a few shortcomings that have led some to believe that it is not ready for widespread deployment. However, many industry analysts predicted that 2005 was the "Year of Inflection," where more IP PBX ports shipped than legacy digital PBX ports.\n\nImplementation challenges\n\nBecause IP does not provide any mechanism to ensure that data packets are delivered in sequential order, or provide any Quality of Service guarantees, VoIP implementations may face problems dealing with latency (especially if satellite circuits are involved), and jitter. They are faced with the problem of restructuring streams of received IP packets, which can come in any order and have packets delayed or missing, to ensure that the ensuing audio stream maintains a proper time consistency. This functionality is usually accomplished by means of a jitter buffer. Another main challenge is routing VoIP traffic to traverse certain firewalls and NAT. Intermediary devices called Session Border Controllers (SBC) are often used to achieve this, though some proprietary systems such as Skype traverse firewall and NAT without a SBC by using users' computers as super node servers to route other people's calls. Other methods to traverse firewalls involve using protocols such as STUN or ICE.\n\nDSL Internet access\n\nVoIP technology does not necessarily require broadband Internet access, but this usually supports better quality of service. A sizable percentage of homes today are connected to the Internet through DSL, which requires a traditional phone line. Having to pay for VoIP in addition to both a basic phone line and broadband Internet access reduces the potential benefits of VoIP. However, some regional telephone companies now offer DSL service without the phone (often called "naked DSL"), thus saving you money when you switch to VoIP. VoIP can also be used with Cable Internet instead of DSL, eliminating the need to purchase two telephone lines.\n\nReliability\n\nConventional telephones are connected directly to telephone company phone lines, which in the event of a power failure are kept functioning by back-up generators or batteries located at the telephone exchange. However, household VoIP hardware uses broadband modems and other equipment powered by household electricity, which may be subject to outages. In order to use VoIP during a power outage, an uninterruptible power supply or a generator must be installed on the premises. Early adopters of VoIP may also be users of other phone equipment, such as PBX and cordless phone bases, that rely on power not provided by the telephone company.\n\nSome broadband connections may have less than desirable reliability. Where IP packets are lost or delayed at any point in the network between VoIP users, there will be a momentary drop-out of voice. This is more noticeable in highly congested networks and/or where there is long distances and/or interworking between end points. Technology has improved the reliability and voice quality over time and will continue to improve VoIP performance as time goes on.\n\nEmergency calls - 911 calls\n\nThe nature of IP makes it difficult to geographically locate network users. Emergency calls, therefore, cannot easily be routed to a nearby call center, and are impossible on some VoIP systems. Moreover, in the event that the caller is unable to give an address, emergency services may be unable to locate them in any other way. Following the lead of mobile phone operators , several VoIP carriers are already implementing a technical work-around. The United States government had set a deadline, requiring VoIP carriers to implement E911, however, the deadline is being appealed by several of the leading VoIP companies.\n\nThis is a differe
17842
Put you VoIP router first to ensure QoS for your voice traffic. Then hook the other router behind the first. You will encounter some errors since both routers probably have firewalls. You should look into replacing the wireless router with a wireless AP which would be better for you.
255210
It is possible that there is some noisy phone lines involved however, my first troubleshooting steps would be to make sure the system is completely clear of Malware/spyware and then rebuild the tcp/ip stack.\n\nSounds difficult. But I have the easy way. See the end of post.\n\nOther than that you need to ask your ISP what sort of idle time limits they have set. Three minutes sounds very very low which leads me to beleive that perhaps it is not an idle time out from your isp. Try this.Open My Computer. Then double click on Control Panel. Then Double click on Internet Options. Click on the Connections tab, then click on ISP connetion once, to highlight it. Click Settings. Then click on Advanced. Then uncheck the checkmark were it says: "Disconnect if idle for X minutes". That should do it.\n\nTo remove spyware/malware. Go to www.safer-networking.org and download Spybot Search And Destroy. INstall and run it.\n\nGo to Lavasoft.com download their free utility "Adaware" and run it.\n\nRebuild your tcp stack.\nhttp://www.snapfiles.com/get/winsockxpfix.html Download and run this utility. Reboot our computer.
569034
Is the phone line that goes to your modem connected through a DSL filter?  If it is, unplug it.  Otherwise...\n\nYou may have some type of static on your phone line.  Unplug all phones/modems, etc in the house.  Plug in one CORDED phone.  Do you hear static?  \n\nAlso, check the box outside your house (a green/gray box about the size of a shoebox).  You can access part of the box.  Plug a CORDED phone into the jack next to your phone number.\n\nIf you do not hear static outside, but do inside...  you've got a problem.  The phone company will charge you for fixing your interior lines.  Call and get insurance on your line (if available) then put in a service call a week later.  \n\nIf you hear static outside, it is the phone company's problem.  Call them and they'll fix it for free.
297395
If you had windows XP and had set it up prior to leaving home yes you could have.\n\nSet up remote assistance when you get home and you wont have theis issue again ;)\n\nGL
563875
VoIP will normally use ports 5060 and 5082 (I think), so they can block them or lower the bandwith on these ports.\nThey can also add latency or jitter.\nBlocked ports can be easily passed by, e.g. with QTelNet