I installed the software and hooked up the hp5100c scanner. It printed out a sample sheet fine. When I try to scan,I get message: your scanner is currently being used by an other application. Please wait for the other application to finish or close it to allow HP PrecisionScan access.    Do you want to run PrecisionScan without the scanner Yes/No.\nWhat is causing this and how can I fix it?
216913
Seriously get rid of windows ME downgrade to windows 98 even or upgrade. The drivers for the software will cause those type of headaches with every new piece of equipment you buy. ME has security, drivers and non-compatiablty issues.
640880
you could uninstall the software and then reinstall it,,,,,make sure you have the disk before you do this.  this may work.\nhave you checked the ink to see if they are empty.\ncheck all of the connections.\n\ngood luck
35885
use the flat bed feature if your scanner has that.  Set the scanner for high resolution. Save as a .jpg file
511519
Some scanners have a physical lock on them (not really a lock, but a piece of plastic that inserts into the bottom of the unit) that keeps the scan head from moving around during shipping.\n\nIs this the installation instructions that assumes that you are opening a new scanner?  Or is it software that seems to think that your scanner is "locked"?\n\nIf it's used, then it may not be locked any more.
593966
When you need a printer - buy only printer -- and not a All in One.\nDisconnect the scanner part and try using the printer only.\nCheck by replacing Scanner cable.\nIf you try to make copy (without connecting it to a coputer) what it says?
631040
Well, talk about annoying, and expensive, too. Yes on consulting with Hewlett Packard about how to fix. The guy at Staples told me to shut the printer off when I am not using it. He said the heat inside the printer can sometimes do a number on the ink cartridge, so I have been shutting the printer (an old 1994 HP 520 Deskjet) off when not cranking out earthshaking documents and lo and behold, the ink does seem to last longer. I have a hunch, however, your issue is different. Be sure to get in touch with Hewlett Packard and get them to give you a crystal clear answer that makes sense to you. It's to their advantage they help you enjoy their own product. Also, have a good summer, by balancing the frustration of printer problems with time spent outside running around and having fun, generally. I am wishing you the best summer yet! Chris, in South Portland, Maine (I am 63 years old).
396565
Refreshing the print spooler will resolve the issue :\n\nClick "Start" button on left side of the Desktop to popup Start menu, Click "Run" in Start menu to open Run window. Type the word "SERVICES.MSC" (without quotes) in "Open :" box, click ok button or press Enter key on the keyboard. A Window will pop up with so many Services listed. Find "PRINT SPOOLER" service from the list of services. right-click on "PRINT SPOOLER"--->"restart"\n\nif this doesnt work, disable spooler :\n\nClick Start, then Control Panel. >> Click Printers and Other Hardware. >> Click Printers and Faxes. Locate the Deskjet printer. >> Right-click the HP printer icon. >> Click Properties. >> Click the Advanced tab. >> Click Print Directly to the Printer, then click Apply. >> Click OK to close the Printer Properties window.\n\nClose all open windows and try printing again. \n\nCheck if the printer is set as default printer.\n\nClick Start, then Control Panel. >> Click Printers and Other Hardware. >> Click Printers and Faxes. check which one is selected as default printer. (Default printer will have a white checkmark in black circle on the right top of the printer icon.)
559693
It should be in your Programs list on the Start Button inside the software for your scanner.... \nGood luck.
401271
Most All-In-Ones (including HP) will allow the printer to function, even without scanning capabilities.\n\n§§
241662
Sounds like you have already been compromised. Try running scanner specifically targeting spyware while in safe mode.
22702
you can find if your HP scanner can be cleaned on the link below.\n\nIf your scanner is not listed, you will get instructions on how is done to other scanners so you get the idea of how is it done. \n\n=)
152796
Okay. the best thing to do is to follow the instructions and that should solve the problem. If you want a second scan performed on your computer use trend micros house call scan:\nhttp://housecall.trendmicro.com/\nfree scanner that will scan for viruses and spyware.
4466
If you have already installed the software, reinstall it again. Try closing down all programs. If not, contact the company that manufactures the printer.
461786
HP has put a Technical Document on how to fix this problem.\n\nFollow the steps provided in the below link, if its not solved then service the printer.\nhttp://h10025.www1.hp.com/ewfrf/wc/document?docname=c00309184&cc=us&lc=en&dlc=en&product=441115&dlc=en&lang=en
135568
The two HP files are used by HP Photosmart so I'm guessing you have an HP printer connected.\n\nThe fact that there's seemingly random errors suggests something somewhere has become corrupted.\n\nYou culd try doing a System Restore.\n\nSystem Restore lets you restore your computer to a previous state, if a problem occurs, without losing your personal data files (such as Microsoft Word documents, browsing history, drawings, favorites, or e-mail). System Restore monitors changes to the system and some application files, and it automatically creates easily identified restore points. These restore points allow you to revert the system to a previous time. They are created daily and at the time of significant system events (such as when an application or driver is installed).   \n\nBear in mind that when you perform a System Restore you will probably lose any programs, updates and customizations that have occurred after the date of the system restore point - make sure you make back up copies of such files.\n\nTo access the System Restore Wizard, click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.  Follow the instructions in the System Restore Wizard to restore your computer to a date prior to when these problems started occuring.
421254
Possibly don't have any software to view them with?  Just guessing.  Do they come up as files with little x's?  Something is missing for sure.  Never had the problem...hope someone can help you figure it out.  Maybe contacting HP would be the best answer.
537076
well seems u have done everything, almost. here is something u can try. if u have a winxp cd, try sfc/scan now