my computer is a compaq presario. i'm assuming at some point, i'm going to have to disable system restore, but i'm concerned with doing the removal of this virus correctly, so I don't screw anything up. Please Help!!!!!!!!!
207585
I would go and download the free trial of McAfee Anti Virus from Mcafee.com.  It's the best virus software out there, in my opinion.  That sounds like a better idea to me than trying to remove it yourself.  If you accidentally delete an important system file you have problems out the caboose.
154814
The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.\n\n\nDisable System Restore (Windows Me/XP). \nUpdate the virus definitions. \nRun a full system scan and delete all the files detected. \nUse the Security Response "Tool to reset shell&#92;open&#92;command registry subkeys." \nDelete any values added to the registry. \nDelete the scheduled task.\n\nFor specific details click on the link below.\n\nhttp://securityresponse.symantec.com/avcenter/venc/data/w32.rontokbro.b@mm.html
179432
it actually isn't a virus, and system restore can't be performed (he can't get any desktop or start button icons), explorer.exe is failing to load into memory. my guesses are that a service upon startup is failing to start.\nwhat i'd suggest is to start windows in safe mode, and go to event viewer and check for system errors.\ni know how frustrating that could be. ;o)
7010
plz, download a good anti virus s/w & also u can put some good spyware.....\n\nit's better to format & reinstall ur system. if there is a virus problem... it must be done.....\n\ncheck some of the good antivirus & spyware & also u can use the windows firewalls....\n\nthe window firewall is not that much better.... but, it can be used....
271007
Use a different computer to get a boot disk to clean the virus. That way you don't have to lose anything.
623974
I DO NOT RECOMMEND IT!!!\nStart-->control panel-->system-->(on the tab) system restore-->click your hard drive and click disable.
326366
Any clue what's wrong with it?  Scan your pc as usually problems are virus/spyware/or missing file/accidental deletion related.  Next, scan for virus, get another opinion from an online scanner such as AVG to be sure you are virus free.  Download a spyware cleaner such as spybot search and destroy.  Run it.  Clean your cookies, temp files.  Get ccleaner which is crap cleaner, run it, clean junk off your computer.   Now you want to turn off your system restore, reboot, then turn it on and try to save a copy of todays stuff, make a system restore point for today. You can't download another one so you have to fix it or use another restore method, meaning like you have to buy one and download it.
53417
well you must have a way to get online to post this question so there are a few ways to get rid of it plus are you sure you have this virus if you have a virus program telling you that you have this then just run the scan untill it picks up on it if ur problem is you can not remove it casue windows has it locked then this goes out to everyone here if you ever get a virus that your program picks up on and can not remove it then you need to run a virus scan in safe mode keep pressing the f8 key when you turn on the computer or restart it then click safe mode in the menu then run your scan
458489
I JUST went through this last week, no kidding! I had to go to AVG and download 7.5, and it took care of it right away! It was a huge pain in the butt, but it worked. I also made sure my Microsoft security software was updated, because apparently this virus was new and the software didn't recognize it. Good luck!
2604
Pros: You get rid of the virus. I have had that problem. But, you can't go back if a program messes up. But, you can turn it right back on after you delete the virus. As you can see, there is a glitch is the programming for System Restore. The glitch is that virus removal programs (i.e. McAfee, Norton) will remove a virus. System Restore notices that the user did not remove that virus (it dosen't know it's a virus, it thinks it is an important file) so, it has a copy of it and replaces it. \nCons: If you mess up your computer in the timeframe that System Restore is not on, you can't undo it. \nMy Recomendation:You have to turn off system restore to completely get rid of the virus. After you do, scan your system to make sure you do not have any other viruses on it. Once you are sure that there are no more viruses on it, you can turn it back on. Also if possible, don't use your computer untill you turn System Restore on.
561321
One thing that people neglect to do before running a virus scan on already infected system is to switch off their "system restore" or else the virus remains continuously in back up.\nYou right click on "My Computer" click properties. click on the stytem restotre tab then check "Turn off System Restore on all drives and apply. Then run your virus scan again.\n\nHere's some other advice that should be handy not just for you but for everyone.\n\nFirst of all, one of the easiest wey to stop online attacks is, STOP USING INTERNET EXPLORER. Ever noticed that add ons can be attached to that particular browser only. As well it uses ActiveX controls, whether you need it not. which allows your computer to be identified. Both Netscape and the latest versin of Firefox gives you the option to use ActiveX when it's actually needed.\nSecondly, I would not recommend AVG to anyone. It's crappy and useless. I know from having to deal with repairs on infected systems that ran AVG. I would recommend AntiVir Personal edition, whic 100% free, updates and all. http://www.free-av.com.\nThis is what Linux users use when compelled to run Windows.\nThe recommendation to use Spybot, I totally agree with, it is the only Spyware/Adware program that identifies and removes Trojans.\nFinally it appears that you are not running a firewall for something like this to have happened. Windows firewall if running on your system is quite effective. You need to ensure that it's on. If you are using a system that doesn't, I personally recommend the stand alone Firewall from Symantec, Norton Personal Firewall 2005. The 2005 edition includes an ad blocking software that is not in 2006 that would prevent you from clicking on things that you shouldn't.
388007
You first try to carryout system restore to a day previous to the day when there was no virus. You have to decide the date. The problem will be solved. Then,You insatll a standard antivirus soft ware such as Norton, AVG , Avast ( free antivirus software  and Ad-aware, Ewido ( free spyware removers). You can download free softwares at\nhttp://fixit.in/antivirus.html and http://fixit.in/spywareremover.html \nAfter running the virus scan delete all temprory internet files including off line content  and also unwanted files and temp. files. Finally, carryout a defragmentation . Your system will be back to the normal...!
52866
Yup, me too.  I use avast! and I know they can stop it if they find it too.  I have automatic updates so I'm not worried.  A lot of hype about this virus/trojan, but really if you haven't updated your anti-virus, you deserve to get hit by this.  LOL.  Just kidding.  \n\nUpdate your ANTI-VIRUS!!!!
533082
Hi there,\n\nHere's some detailed information on the VIRUSBURST infection:\nhttp://virusinfo.prevx.com/pxparall.asp?PXC=6ba050512009\n\nThe best and easiest way to remove this is by installing the Free Trial of Prevx1.  This will scan your PC and remove this and any other infections free of charge.\nhttp://www.prevx.com\n
370139
I suggest that you  try to carryout system restore to a day previous to the day when there was no virus or any problems. It may be a few weeks or months back. You have to decide the date. Detailed instructions are posted at http://fixit.in/systemrestore.html\nThe problem is likely to be solved. Then,You insatll a standard antivirus soft ware such as Norton, AVG , Avast ( free antivirus software  and Ad-aware, Ewido ( free spyware removers). You can download free softwares at\nhttp://fixit.in/antivirus.html and http://fixit.in/spywareremover.html
626192
Try doing a "System Restore" in safe mode (f8 on restart). That turns off most of the programs that automatically run on startup. This where a lot of virus' hide. Make sure that you go back to a date far enough  to restore system prior to the suspected infection.
622070
Hi,\n\nI have had atleast a few hundred such cases.\n\nFirst, update your antivirus software and run a full system scan for viruses. Also search google and download Adaware and Spybot Search and Destroy (third party software, so use at own risk. However, I have been using it for over three years now) and scan your computer using these two spyware removal programs to remove any spywares that your system might have.\n\nNext, you can try a few steps to check if its a hardware or software:\n\nBefore you do anything, I would recommend that you have a look at the device manager. Click Start -> Run -> devmgmt.msc and click OK. If you find any item with exclamation mark on it, try to reinstall the drivers for it. If reinstalling the drivers fails to remove the exclamaiton mark, then get that particular hardware checked and you would be looking for a replacement of that particular hardware.\n\nIf all seems well in the device manager, then check if your system freezes in Safe Mode or not:\n1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears. \n2. Select an option when the Windows Advanced Options menu appears, and then press ENTER. \n3. When the Boot menu appears again, and the words "Safe Mode" appear in blue at the bottom, select the installation that you want to start, and then press ENTER. \n\nNow while in Safe mode, try to work with the applications you usually use. I know the view might not be as pleasant as in Normal Mode. If your system is working fine in Safe Mode, then atleast most of your base hardware like hard drive, ram, cpu are ok. So, you have successfully testes the base hardware. Also, note that your base operating system is also ok.\n\nSo, if the safe mode is working fine, then either the secondary hardware, or additional softwares might be the cause of the problem.\n\nNext step is to go for Clean Booting: http://support.microsoft.com/?id=310353\n\nI know that all this is a little time consuming, but its worth as you save alot of dollars since you have diagnosed the problem yourself.\n\nIf after clean booting, you find that the system freezes everytime, no matter what configuration of Clean Booting you try, then you might have to get the hardware checked by a hardware specialist. However, you could have rounded off to some software which might be the cause of the solution.\n\nAll the Best.\n\n\nThanks,\nManish