I have a problem with my PC when i connect on line, this website "members.moviepass.tv", has been giving me headache wherever i am on line as it interrupts me with displaying and playing some music on the screen. I cant be able to close it. They claim i have regestered with them so they demand me to pay.I don't know under which agreement i had signed with them.  Can you advice me on how to deal with this.Thanks\nJoe
210597
Go to the site listed below and it will instruct on removing moviepass.\n\nOnce you have removed it please go to the next url and fill out a complaint against moviepass. This is the FTC site. Please do this. It will not stop without people filing complaints against them.
81387
There's 50 odd posts about removing Moviepass but no-one seems to have an answer so I did some research...\n\nI've come up with what I hope is a solution which I've uploaded to here...  http://profend.com/answers/moviepass.html\n\nIt's also here as a Word document... http://profend.com/answers/moviepass.doc  and here as a text document... http://profend.com/answers/moviepass.txt\n\nI'm posting this same message to other people who've asked about removing Moviepass.  Instead of having instructions on lots of posts I've put them on a website so if I need to edit them it'll be much easier.\n\nOne comment that comes up a lot is that people haven't asked for Moviepass, it's just appeared on their computer and they're having great difficulty in removing it.\n\nAdware and spyware removers won't work as it's neither of these - it's an actual program (or more correctly several programs).  Pop-up blockers don't work as it's running on the users machine, not from the internet.\n\nSimply going to 'Add / Remove Programs' and removing it from there doesn't work as there's several 'sub-programs' and files that need removing.\n\nI'd appreciate any feedback: did it or didn't it work, do the instructions make sense or not.  You can e-mail me at <yahooanswers at profend dot com>\n\nHope it works for you.
81834
Boy that first line is a mouthfull! LOL. You're so sweet to offer help like that. I don't have the movie pass tv thing but I wanted to tell you what a sweetie you are.
594909
Below is the answer I have given to other people here who are having problems with Moviepass but first a word on the previous answers...  Spybot Search and Destroy and Adaware are excellent free programs which I'd highly recommend but unfortunately they don't remove Moviepass (it's a program as opposed to spyware or adware).  The second answer directs you to Thor Shrocks useful site and you should find that the removal instructions there will work (although it's not necessary to install Firefox).\n\n------------------------\n\nPhone Moviepass on 866 431-7720 (dial 001 if calling from outside the US) and cancel your account - you'll need to quote your Customer ID number, you may be asked for your IP address - these should be stated on the annoying pop-up style window.\n\nThe only spyware remover that gets rid of Moviepass is Spyware Doctor, the only anti-virus program is Panda Internet Security.\n\nThe program will be listed in Add/Remove under the name Notify (or something similar) or Download Manager but using Add/Remove to delete these only takes you to the Moviepass website.\n\nThe files on your hard drive could include any number of the following...\n\nAltBill \nAltPayments \nAltPayV2 \nDownloadManager \nFileGrabber \nFSupport \nITBills \nLicenseManager \nMPNotifier \nMyAccessMedia \nNotify, Notifier, Notification or anything similar (these names often have numbers with them) \nOptimumOnline \nP2PNetworks \nWhenU \nAnything with MoviePass, MovieLand or MediaPipe in the name \n\nI have a website dedicated to helping people remove Moviepass and over half a million people have visited - the vast majority say they have no idea how Moviepass came to be on their computer. If no-one did agree to install it then the way they are operating is illegal and you don't have to pay them anything - the demands for money and threats of legal action are an attempt to frighten people into paying for something they never asked for.\n\nPlease visit http://profend.com/answers/moviepass... for more info about Moviepass and full removal instructions. Please use the link on the front page to report them to the FTC.
151525
Moviepass is a bunch of programs that has got itself installed on your computer.  Because they're programs your usual anti-virus software, adware removers, spyware removers won't normally have any effect.\n\nEverything you need to know about removing Moviepass can be found on this webpage... http://profend.com/answers/moviepass
250457
MP_Notifier.exe is a file that is installed as part of the Moviepass software and it causes a regular pop-up window to remind you to make payment for the Moviepass service.\n\nNow I'm guessing that you haven't actually agreed to Moviepass being installed on your computer and for the last week have been getting more and more pop-ups demanding payment - does this sound familiar?\n\nWhat you need to do is to remove this program along with a bunch of other programs and all the instructions you need can be found here... http://profend.com/answers/moviepass
199962
Wow, sounds like a pickle.  First off have you confronted them on the issue of the contractual statement you both signed and agreed upon?? You need to confront them firmly on that and ask them if they themselves are breaking the contract.  Act like a lawyer and get tough.  You have your rights and as long as you are paying the agreed amount within the time limit given, you are should be legally safe.  Whether or not they are a legit agency that plays by the rules is another story.  \nTry contacting some government agencies regarding rights and commerce.  Try the phone book, online and through the library.  Even try the ACLU and ask them if they can refer to you the proper support network and then get some support.  Every large town should have a group that does free or low cost legal advice as well as representation.  Try those!  \n\nAlso, ask them why they are doing this beyond collecting the alloted amount that you are legally expected to pay.  Question them, challenge them...call them on the spot about what they are doing.  If they insist, tell them you are seeking legal counsel to see if what they are doing is legal?  \n\nJust get tenacious and find out from every free source what you need to, to protect yourself.  You have rights, remember that!
138159
Moviepass (AKA Mediapass and Mediapipe) is a bunch of programs that installs itself on computers, usually without the users knowledge.  It then lurks in the shadows for 3 days after which time it announces it's presence by saying your 3 day trial is up and you now have to pay a monthly / annual subscription.\n\nThe 'announcement' takes the form of a pop-up than can neither be closed or minimised for the 90 second duration of the message.\n\nThe popup is being generated on your computer so adware, spyware, spam and virus protecters generally have no effect.\n\nYou are far from alone with this problem.  I've created a webpage about removing Moviepass, after only a few days online and only being indexed by one major search engine (Yahoo) it's already getting over 1000 visitors a day.\n\nThe webpage has detailed step by step instructions on how to remove Moviepass and can be found here... http://profend.com/answers/moviepass.html \n\nI hope it works for you, good luck.
163603
You poor thing, who let you get a Mac? \n\nOk, I will leave the sassiness aside. Is the program you downloaded an .avi file? If not, what is the extension? I am guess it is is it went straight to Quicktime. Are you sure it is actually a legit download? Those P2P sources can be touchy. There is a link below to a thread of someone having the same problem. Sounds like it is a problem with that file type and player. Also looks like there is something in there about play unlicensed material. Funny how my windows machine doesnt have trouble playing a movie (ok, that is the last one).\n\nSee second forum thread below, they talk about that problem as well.
234559
Getting rid of Moviepass is difficult.  If you use Add / Remove programs it won't let you delete, instead it will take you to the Moviepass website.  To get round this you need to use Task Manager to close down all the Moviepass programs or you need to restart your computer in Safe Mode.  These are the Moviepass programs, there could be any number of them installed and running on your computer...\n\nAltBill, AltPayments, AltPayV2, DownloadManager, FileGrabber, FSupport, ITBills, LicenseManager, MPNotifier, MyAccessMedia, Notify, Notifier, Notification or anything similar (these names often have numbers with them), OptimumOnline, P2PNetworks, WhenU and anything with MoviePass, MovieLand or MediaPipe in the name.\n\nIf you go tho this website http://profend.com/answers/moviepass there's lots more info about Moviepass including full automatic and manual removal instructions and answers to many FAQ's.
553181
if you haven't put in any billing information you don't have to do anything.\nif you have, just email their support and tell them what happened\ni've been going to that site for a while, just browsing though, but it's a great site and they have very good support, so i wouldn't worry too much, just let them know.
303436
For want of a better description Moviepass is a program that extorts money by threatening people, saying your credit rating will be impaired and legal action will be taken.  If no-one has agreed to install Moviepass then what they're doing is illegal and you don't have to pay anything.\n\nHowever, if someone has agreed to install Moviepass (maybe as part of some other download), then you are liable to make payment which is normally $29.95 a month.  Moviepass'\nterms and conditions state that you can phone their customer services and cancel your account at any time.\n\nIf you're sure no-one has knowingly installed Moviepass then go ahead and delete it but if in doubt then phone them and cancel your account.  If you phone you'll need your Customer ID Number and they may ask for your IP address.  Do not let them put you on hold whilst your account is debited - I'm told that you'll be transferred to another number which will be charged to your phone bill at something like $4 a minute.\n\nEverything you need to know about Moviepass, cancelling your account, customer service numbers, IP addresses etc can be found here: http://profend.com/answers/moviepass
204911
All the answers above are good answers but Moviepass is a sneaky program.\n\nI've been looking into Moviepass and from hundreds of comments it seems that Moviepass is almost always installed without the users knowledge.  Once installed it lies dormant on your computer for 3 days after which time you start getting demands for payment as your 3 day trial has expired.\n\nIt's unlikely to be spyware or adware (I'm awaiting confirmation from Norton and McAfee on this) and it's been confirmed that it's not a virus.  As such this makes it much harder for normal adware, spyware and virus scans to deal with it.  Try these methods as they may work.\n\nPerforming a system restore does work but this can lead to the loss of other programs, updates and customisations.\n\nBe aware that Moviepass installs up to 5 programs and several files on your computer and unless you delete all of them you'll still have traces of Moviepass left behind.\n\nI've put together a webpage with detailed step by step instructions designed for all levels of computer user from novice to advanced.  The instructions are here... http://profend.com/answers/moviepass.html \n\nI hope this helps you.
71353
thats really odd! theyve been in business a long time. I did try the # too--and got same message.\n\nid complain to federal trade commission and BBB, also stop payment or notify bank of the problem
16875
if it is a tiny 64kb or so file that says it needs a license then its probably a bogus clip that will hook up with another site adn download adware and trojan virus' to your comp.  Delete it.\n\nIf it seems to be a legitimate size- 50mb and above then u probably just need to update your codecs.
302919
You won't be able to close the pop-ups as what you're getting on your screen is a 90 second broadcast created by a program installed on your hard-drive.  I'm guessing it's a message from 'Cate' threatening you with legal action and to impair your credit rating, the pop-up can't be closed, minimized or anything and it's playing awful porno style music.\n\nIf you're *positive* that you didn't agree to install Moviepass then they can't make you pay - that's the law, simple as that.\n\nYou won't be able to delete it using Add / Remove programs or by highlighting the file or folder and deleting it - this will either take you to their website or tell you the program can't be deleted.  To get round this you need to use Task manager to shut down the programs before deleting them or you need to start your computer in Safe Mode.\n\nIn the last feew days Norton Anti Virus has added Moviepass to thei list of known problems, if you have Norton then get the latst updates and run a full system scan.  Panda Internet Security and PC Tools Spyware Doctor are the other 2 programs that will automatically remove Moviepass.\n\nIf you go to this website: http://profend.com/answers/moviepass there's more info about Moviepass and how to automatically or manually remove it.  If you go to the FAQ page there's info about Moviepass the company and the position in respect of them making charges.\n\nFollow the instructions on this site to permenantly get rid of all traces of Moviepass.
427156
That screen is supposed to be the screen where you sign in to link/unlink but on your computer it's not loading correctly or quickly enough. I would just wait it out and see what happens.