why do 90% of call centers employ indians who dont speak english they dont understand us and we dont understand them am i a racist to ask to speak to english speaking person
203412
I totally agree. If companies are going to employ these people then they need to take some courses on the English language. \n\nIt is atrocious
325697
hi im hounored, 2 read all ur reviews,\nas a national of the 3rd world country(pakistan) i must say pakis are not that hardworkers in pakistan.\nthe place where i work in uk is the superstore like wallmart. obviously i work hard really hard, but if i'll be workin in some superstore in pakistan i wont work hard. \nthats the reason we r still 3rd world country. we are not hard workers at all in nature, the reason we or i shudnt involve others I work hard here is that, i think its in my subconcious that if i dont work hard ppl wud say heres the bloody lazy paki, and thats what happend... our personal manager still thinks she shudnt recruit pakis, \nim not racist or sumthin but when a black or white guy shows his lazyness no-one says a word because they argue, when a paki dun work he got investigation letter.\ni still dont complaint because i knw in uk we got too much freedom as a whole, if a white or black guy wud come to pakistan we wont treat him as we wud treat pakis, (shamefull) except for women.\nso if we pakis are racist we have no right to complaint against their likings and favours they dont give us.\n\none more thing, i want to say.... sikhs always favour sikhs, bangaalis always favours bangaalis, patels always favour patels, but pakis neva favour for a paki,\n\nso the point is we deserved to be part of third world country, someone told me that in pakistan some people are selling british blankets and jackets they got for aid. this is shamefull. i knw but i cant help this, i personally knw someone who made an NGO just to transfer his blackmoney to pakistan sayin it is the donation we av collected, durin that painful period.
658267
Didn't you send me an e-mail last week soliciting your cold calling skills? I could have sworn you said you were in India and that you were looking to sell me leads.\n\nThanks but no thanks.
463860
I worked as a call centre agent for many companies from selling webpages to inbound Fed Ex calls to Land Rover info line to banking and surveys.  I have done inbound (when people call you) and outbound (when you interrupt people's dinner)\n\nExperiences...it depending on where I was.  There was one company that treated us like crap and had no morals.  They did not follow the do no call laws and didnt do anything to people who harassed elderly people and sold to dead ones.  Other ones I worked at were very good, good environment, good pay and lots of support to help you do a good job.  \n\nCall centre work is very stressful.  Either you have sales targets to meet where any number you call is luck of the draw, or you have to do as much customer service as you can while keeping your talk time down.  Working inbound call centres there will always be certain times that the call you are on will have just disconnected when another calls in.  You will go home hearing the "ding" in your ear when a call comes in.\n\nYou have to learn to leave your job at the door when you go home or it will drive you insane.  People think that because you are on a phone, it gives them latitude to scream at you and say things they never would in person.  You didnt know it was their dinner time; it was 8:00 or later...but you get yelled at.  You didnt create the storm that grounded 35 Fed Ex flights in Memphis....but you are responsible.  Its not easy and anyone who says it is easy is lying to you because they have lost their morals at work.\n\nYou can try it, and see how it is.  Some people are okay with it for awhile, but rarely is it a "career" unless you are in management or IT.
267562
I am in delhi and i can help you with this, if you are planning to set up and International outbound call center. Right now i am working as a Team leader in a international call center, i got enough potentional to run a call center but i don't have money to start it.\nSo you can write me at mohitmadaan@gmail.com or you can call me at +919873013383
141148
HELLLOOOOO??? Am I the only American answering this question??? I was born here and I have lived here my whole life and I ABSOLUTELY SHOULD NOT have to learn another language to communicate with people in MY OWN COUNTRY! If I moved to India or S. America or Mexico or whatever I would not expect people to learn English so I would feel at home and comfortable! I would not move there until I knew at least the minimum appropriate language to speak to the people of that land with respect. If you go to another country at least have respect enough for the people of that land to learn thier language...and maybe even a bit about thier history. I understand that people come here to get away from poverty and find a better life, I don't disagree with the USA giving that to them but as far as not being able to afford to learn English...that's a crock! It's spoken everday all day everywhere you go! Your kids go to school and learn and are taught in English.....learn from them! To say that someone is unqualified for a job because they only speak the language of the country in which they live speaks that is the dumbest and stuck - up thing I have ever heard!! Just like Gearge Carlin says..."If you are going to take my order of french fries and a double cheeseburger, do it in English" PERIOD! I am living proof of respect for people in those countries...just so you know I am not talking "out of the side of my neck" I was actually thinking about moving to Italy and in the process of researching that option I also looked up a few local places where I could take basic Italian. It's just respect for the country in which you live to learn the language....not ask the country to learn yours!!\n\n\nP.S.......blondie....a mispell does not mean that someone does not know english...and stereotyping is probably not in your best interest...I mean you are a blonde!!
203474
My Great Grandparents were immigrants but THEY even learned to speak English.  Where I live there are so many immigrants they make a point not to learn English. I feel like an outsider in my own Country.  We need to look at what we're doing, we need to be much, much stricter in our laws and it should be a requirement that the immigrant speaks fluent English.  Enough is Enough.  PS: Report your boss.
558407
nobody can understand you here , try yahoo india or learn english
396599
cause they are indians\n\n:> peace\n.
114621
I don't work in a call center & this is not a valid question. You should ask a specific question! This is not a chatroom or discussion board!
304945
all the call center jobs are going to India so there is hardly any left for you. More over no one does a sponsorship for call center jobs. If u r interested in IT then u may have some scope.
625677
I speak standard English a go down to the hood all the time. I never had that problem no one will care. Well unless you start talking like Braxton on Jammie Fox. Or unless you talk in a way to make yourself seem better than that others then that's your problem. It you say things in away that were people interpret as trying to prove you better than some else. People will sense that your trying to use big words or talking in a way on propose to insult their intelligents.  I use proper English, I hear blacks who know nothing about me, talk in a manner to make is seems he's better than me where I found it a insult, an d I was giving him a interview. Stereotyping me, If you talk to anyone in a way to show your better than people they will find it a insult. If you can't relate to people then you can never reach them.
576888
Americans are rude but Indians are by far worse.  Atleast Americans dont go and grab womens breasts and butt right on the streets like Indians do and consider it acceptable.  American taxi drivers dont drop you off at the wrong location intentionally to scam you like indian taxis.  American police and teachers dont demand bribes like indian ones do.  So  Ill say compared to Indians, americans are saints
504412
They are selling t-shirts in the UK that say "My job went to India and all I got was this lousy t-shirt".\n\nI don't support outsourcing abroad. If Pizza hut or whoever want to move their call centers to India then they should try selling their pizza's there instead of in the US. See how much money they make then.
425170
Most companies use Indian call centres now what I do is give the phone to my toddler, he loves talking on the phone and it's not my phone bill lol
455372
I wouldn't because most call center jobs are going to India or other 3rd world countries.
557641
people who would otherwise hate me, always call. we are an inherent necessity to some people. its funny u ask, we get called by people all the times for domestics who want us to leave them alone when we get there, strange people.