University of British Columbia's Sauder School of Business conducted a study, which suggests that retailers can ease customer conflicts by playing referee.
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Retailers can ease customer conflicts by playing referee
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CounterPath restructure terms of licensing agreements with Columbia University
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One store's loss is another's gain
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Behavioral Interventions help students
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Traditional norms can contribute to better relationships
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Retail sector ranks first in customer service:
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Retail giants hope to win back customers
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Small businesses owners use 'gut instinct' when making decisions
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Professionalism is paying off in brokering business --
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Computer workshops demystify computer buying experience
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Government determines to discourage monopoly...
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Regulators ensure fair play:
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Consumer market to send mixed signals in 2013:
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Professors develop software for fraud detection
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It's logical to approach retailers as one brand
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Video store to be investigated
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Customers must be realistic on deadlines: