Bank and building society customers sometimes feel they don't know enough about their rights to help themselves, or to challenge what their bank is telling them.
57798
Bank and building society customers - 'Know your rights'
124466
Traders call for bank rethink
154798
Residents urged to give their views
127701
Opponent gloats about my/our financial challenges
5753
Brits consider ethical issues when shopping
174242
Banks facing more challenges in current environment:
105851
Citi credit card customers 'misled'
86693
Bankers feel the pinch
156574
Employee tried to comply?
123951
'Not good at what they are trying to do'
124512
Creditors consider legal action
31646
Households getting a grip on their finances
126802
'We need to improve the coverage for customers'
5623
Account holders in federal capital facing difficulty due to non-functional ATMs
59266
ComEd customers complain about 'balloon bills'
60727
Cards ask for permission
4252
Complaints about banks rise