itunes could not connect to this iphone. an unknown error occurred 0xe80001c?
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9 simple fixes to the iTunes error 0xE8000015: Update iTunes to the latest version. Update your iPhone to the latest version of iOS. Update your computer to the latest version of macOS or Windows. Make sure your iPhone is turned on.
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['Recover from Apple iCloud and iTunes backup.', 'If, backup files are not accessible or deleted, recover using third-party software.']
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["Install the latest version of iTunes on your computer if it isn't there already.", 'Reboot your computer.', 'Disable any antivirus and firewalls.', 'Launch iTunes.', 'Connect the device cable to a USB port on the computer (not to a USB hub), but DO NOT CONNECT TO THE DEVICE YET.']
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['Disconnect all cables from your device.', 'Hold down the Sleep/Wake button, then “slide to power off” to turn off your device.', 'Press and hold the Home button and plug the device into your computer.', 'Continue holding the Home button until you see the Connect to iTunes screen.']
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['disconnect it.', 'turn it off.', 'hold the home button and do not let go.', 're-connect it (still not letting go)', 'press ok in iTunes on the pop-up (you can let go of the home button now)', 'click restore iPhone.']
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['Disconnect iPhone and restart the PC.', 'Restart the iPhone.', 'Ensure that Windows is up to date.', 'Close all running programs on the PC.', 'Temporarily disable security software (antivirus and firewall). ... ', 'Check the USB cable and confirm that it is not damaged.', 'Use an original Apple cable. ... ', 'Try using another USB cable.']
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Make sure that you have the latest version of iTunes that works with your computer. ... Restart your computer and iPhone, iPad, or iPod. Try connecting your device to another computer. If you have the same issue on another computer, contact Apple Support.
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The solutions above should fix this iTunes invalid response problem, if the error still persists you can try below possible solutions: Try a reset on iPhone. Press and hold both the sleep and home button at the same time until the apple logo appears. Try resetting your network settings.
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['Disconnect all cables from your device.', 'Turn off your device.', 'Press and hold the Home button. ... ', 'Continue holding the Home button until you see the Connect to iTunes screen.', 'iTunes will alert you that it has detected a device in recovery mode.']
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It means you using a beta version of iOS. Beta versions have bugs in them. Most likely your OS has crashed. Download the latest version of iOS on your computer, then install it on your phone using iTunes.
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If the iTunes 0xE80000A error is caused due to software or hardware incompatibilities, installing the latest updates for Windows 10, iOS, and iTunes will likely fix it. ... If there are any updates available, install them. While you are at it, also install updates for related Apple software such as iCloud.
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“iTunes could not connect to the iPhone “User's iPhone” because it is locked with a passcode. You must enter your passcode on the iPhone before it can be used with iTunes.” ... Before performing the fix, make sure you update iTunes to the latest version.
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['Step 1: Connect your iPhone/iPad/iPod to the computer and open iTunes.', 'Step 2: Click on your device in iTunes, which appears in the upper-left corner.', "Step 3: Right-click on your device and press 'Restore from backup…'"]
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If you cannot connect to the App Store or iTunes Store Check Apple's System Status website. Sign out of the store, then sign in again. Update your device to the latest software. Change the date and time in your settings.
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Make sure that you have installed the latest version of iTunes on your system and you have updated your system. Update your iOS version. Many users said that update the iPhone to the latest iOS version can resolve iTunes not connecting the iPhone issue. Uninstall and reinstall iTunes on your computer.
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If you've got a Windows computer and it cannot 'see' the Apple device when you connect it, follow these steps: Turn off your PC and your iOS device, then turn them both back on again. Update iTunes on your Windows PC. ... Watch your iOS device when you plug it into your computer, and check for an alert.
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['Connect your device to your computer.', 'In the iTunes app on your PC, click the Device button near the top left of the iTunes window.', 'Click Summary.', 'Click Check for Update.', 'To install an available update, click Update.']