how do you calm an angry patient down?
31011
['Remain Calm. When dealing with trying patients, the best approach is to remain calm. ... ', "Engage in Conversation. Try to draw out the patient's feelings by engaging in conversation. ... ", 'Be Empathetic. One of the quickest ways to calm an angry or difficult patient is by being empathetic. ... ', 'Avoid Arguing. ... ', 'Set Boundaries. ... ', 'Shake it Off.']
272141
['De-escalate and Neutralize Emotionality. ... ', 'Be Assertive and Respectful. ... ', 'Communicate Constructively, Understand, and Validate. ... ', 'Practice Patience and Compassion. ... ', 'Pick Your Battles and Think Long-Term. ... ', 'Reflect on Your Actions and Understand the Triggers.']
1196641
['Recognize the source of your anger. Recognize the reason why you are angry and try to determine the cause. ... ', 'Practice relaxation techniques. ... ', 'Take a brief time out. ... ', 'Get daily exercise. ... ', 'Find workable solutions. ... ', "Don't hold grudges. ... ", 'Practice forgiveness. ... ', 'Own your anger.']
964547
The Good News: Keep your faith in God and trust that He will guide you in dealing with a situation. But try to react without anger because an angry person is prone to sinning and that goes against God's word. “Fools give full vent to their rage, but the wise bring calm in the end.”
972621
Role-Playing Scenario #3 – The Angry Customer The customer's emotions have gotten the best of him/her. Try calming them down by apologizing and showing empathy for his/her situation – regardless of whether the company or customer is at fault. Then, attempt to resolve the issue.
913872
['Do not hold the person down or try to stop his or her movements.', "Do not put anything in the person's mouth. This can injure teeth or the jaw. ... ", 'Do not try to give mouth-to-mouth breaths (like CPR). ... ', 'Do not offer the person water or food until he or she is fully alert.']
964998
Keep your cool and don't be manipulated by the patient's anger. Never get angry yourself or try to set limits by saying, "Calm down" or "Stop yelling." As the fireworks explode, maintain eye contact with the patient and just listen. Try to understand the event that triggered the angry outburst.
111122
Let the customer speak Don't interrupt or speak over them. Interrupting an angry customer can worsen the situation and when handling a customer complaint, it's your responsibility to ensure it doesn't get out of control. Even if the customer is angry, let them speak and remain calm.
30987
Try to Agree With Her, Even Better, Surrender to Her Just use your body language to convey that you agree with her reason for getting angry. For instance, nod your head and occasionally, let out a slow sigh that indicates you have surrendered to her reasoning. Not doing so will make her shout more.
59495
["Don't ignore the person.", 'Be open to listening to what they have to say.', "Keep your voice calm when they're upset.", 'Try to talk things through.', "Acknowledge their distress, but don't feel like you have to back down if you disagree. ... ", 'Avoid pushing advice or opinions on them.']
214935
['count to 10.', 'walk away from the situation.', 'breathe slowly and deeply.', 'clench and unclench their fists to ease tension.', 'talk to a trusted person.', 'go to a private place to calm down.']
1092079
['Listen to what your loved one is really saying. ... ', "Remember that it's not your fault. ... ", 'Be an advocate for your loved one. ... ', "Make sure the patient's physical needs are being adequately met."]
649087
['Seek out information. ... ', 'Get help. ... ', 'Practice healthy communication. ... ', 'Ask open-ended questions. ... ', 'Talk only when your partner is calm. ... ', 'Offer support. ... ', 'Avoid labeling or blaming. ... ', 'Take threats seriously.']
582049
Stay calm. Yelling or getting irritated shifts the focus from your child's behaviour to your anger, and sets you up for a power struggle. “The trick is to respectfully ignore your kid until she treats you politely,” says Borba.
433512
["Start with empathy. It's important to remember that anger is a secondary emotion. ... ", 'Focus on communication. ... ', 'Maintain clear boundaries. ... ', 'Get professional help.']
130116
["Try to keep your child's actions in perspective. ... ", 'Think about why your child is acting the way he is, instead of just getting mad.']
1072492
['Remember the problem is them, not you. ... ', "Don't try to fix them. ... ", 'Stay cool. ... ', 'Focus on their behavior rather than arguing. ... ', 'Use their name. ... ', 'Take a timeout. ... ', 'Put safety first.']