Hi again, I have tried again (third time now) to purchase (3) quantity of the EXACT SAME COLOR OF LIP GLOSS ("WHISPER") and my S&H charges are tripled
1421573
Send us a list and we will offer you free shipping. Our shipping rates are the lowest set standard shipping rates. We cannot lower them because they are set by Amazon but we can offer free shipping. Send us a list and we will offer you free shipping.
819065
I apologize for the delay in replying, we had to go out of town. Did you try calling customer service. I known they will help you. Normal when more than 1 of the same item is purchased at a time the shipping cost is always much lower and not doubled. Please call customer service to work you through. Thank you.
854730
This happens a lot on amazon...so you have to be careful. It means another dealer is probably selling the 4 pack at a higher cost. Once I questioned a dealer about this type of pricing, and they told me that because they ship "for free" they just add the cost into the product cost. Always be careful!
1230682
I've been trying to reorder since December as well - I contacted the company and they said the were "working on getting them back in stock at amazon" with no estimate as to when that would happen. I found the refills on another website at a higher price, and it won't allow me to purchase it because they won't ship the product to California. I'm guessing it has something to do with the plastic bag ban that was passed, but this is very frustrating and rendering a product I bought relatively recently useless.
1272829
We are working to fix this in some cases. Retailers make the first listings, and sometimes a retailer will mistakenly list the same product again. So there is some duplication. This is annoying and we hope to clean up these listings very soon (it takes time and permission from Amazon). At times, there are listings of the same product, but with options. For example, the Astrojax MX Sport is listed in one listing as "Colors May Vary" so you won't know what color you are getting until you receive your order. The other two listings do not indicate what color you are ordering in the text description, but the photos give you an indication. But this is very vague and needs to be fixed. As i said, we are working to fix these issues. Thanks for asking, and for your patience while we get that taken care of!
1134145
That is an Amazon secret. All over Amazon you will find different colors of the same thing at different prices. This happens for things sold by Amazon direct as well as third-party sellers. I guess coolness and popularity costs more. Pretty annoying, if you as me! Not nearly as annoying as prices that change from day today.
1219565
I've bought these twice and am about to order a third. There have been duplicates, but less than others. I really think it's random and fluctuates with stock. Good luck!
1265111
I would like to second Angee MacMurray's comment, use a different supplier. The seal on my order was broken as well.
2071909
Hello. You need to email the Seller whose products you attempted to purchase. It seems that the shipping charges as stated above would be excessive; however, the individual Seller would need to change that. Thank you. Adams Pharmacy
1715431
Please disregard my last comment. I checked my order and I bought 3 so I did pay for each.
1929353
Wish I could help you. Back when I ordered, they had gotten the picture of one product (eyebrow pencil) mixed up with the description of another the brow tint pen). I thought I was getting the tint pen, but actually received the pencil :-( Because the picture matched what I got, I just thought the product wasn't what I had hoped for, lol. I think I read up on some brow tint pen reviews and the consensus was that it stayed put quite well. One reviewer stated that it lasted all day, and she forgot to take it off and slept in it, and it was still there next morning. I still haven't gotten to Wally-world to buy the pen, but really want to try it. I look forward to reading a review from you once you have. Wish I could help you. Back when I ordered, they had gotten the picture of one product (eyebrow pencil) mixed up with the description of another the brow tint pen). I thought I was getting the tint pen, but actually received the pencil :-( Because the picture matched what I got, I just thought the product wasn't what I had hoped for, lol. I think I read up on some brow tint pen reviews and the consensus was that it stayed put quite well. One reviewer stated that it lasted all day, and she forgot to take it off and slept in it, and it was still there next morning. I still haven't gotten to... » Read More Wish I could help you. Back when I ordered, they had gotten the picture of one product (eyebrow pencil) mixed up with the description of another the brow tint pen). I thought I was getting the tint pen, but actually received the pencil :-( Because the picture matched what I got, I just thought the product wasn't what I had hoped for, lol. I think I read up on some brow tint pen reviews and the consensus was that it stayed put quite well. One reviewer stated that it lasted all day, and she forgot to take it off and slept in it, and it was still there next morning. I still haven't gotten to Wally-world to buy the pen, but really want to try it. I look forward to reading a review from you once you have. « Show Less
588682
I didn't see ONE change, at all! It didn't even moisturize! So I asked for my money back and they sent me ANOTHER and charged me. They won't refund my money and tell me the do NOT give money back and when I agreed to buy I agreed to this by reading their Rules and Regulations... blah, blah, blah. So a company can charge you, not perform as advertised and then NOT give a refund? If I can spread the word to others NOT to buy from this company then I feel somewhat vindicated even though I'm out over $100.
2135803
Just buy this decal two times. It should be two separate transactions not quantity 2. Total will $67.4
693627
Check your order history. They have several different quantities available. If you ordered more than one package, then contact customer service.
891008
It was one of my major concerns too - Hence why I made sure to get a list of ALL the colors for an inventory upon their arrival. It seems even 'had' I received duplicates/missing pencils, they are pretty cool about getting those pencils out to you should you mention it.It seems more of a manufacture problem.
2034109
I have the same problem..so I'm out the price of two of these, plus two refills that I can't return due to them being hazardous material...quite a chunk of money for nothing. I hope someone can help us out
1303444
As the previous poster wrote, I too received 4 1200ml bottles. You have to be careful if you order from a 3rd party seller. That's where you'll have most of your problems. If the price looks too good to be true (they're charging $15 or $20 when Amazon is charging $50), they're probably going to send you 1 bottle. These 3rd party sellers and Amazon need to synch-up better sometimes. If the product page shows a quantity of 4, you should always receive 4 - regardless of who the seller is. My advice - order from Amazon, not from a 3rd party seller.
1346972
I used 20% of another brand? Because Redken was unavailable everywhere. I would have to check but it was a similar product with no peroxide. Everyone was out of 20% so I had to send far away for it and time was of the essence so I went ahead with the other brand and ordered the 30% of Chromatics just in case it didn