Mine just arrived - they won't budge. Is there a trick to getting them to extend?
1417076
I bought two of these. If I remember correctly they came in the extended position and were extremely difficult to push in. I had to use a lot of force to push the rod in the first couple times. After that the product worked great.
1417077
My'n came extended. They are 22lbs force so try pushing them to see if they will compress. I am able to do it with my hands, just feels stiff, but they work fine.
1166271
You must have put them in upside down.I bought 2 of them and they fit snug but work super!! I suggest pushing in and. Turning to try and get them loose.
1761057
When I ordered them, the LONGER screws were included. Maybe you are using the wrong attachment. Try eliminating the extra RING,.
1052727
I just put my fingernail in between them. Wow though...if yours are that stuck, you might have to use a channel lock pliers.
279653
It isn't easy as they are hard to hold and manipulate. I just worked at it, turning them like screws to try to get them into the space. I got all but one in and finally gave up on the last one as it wasn't going to be seen anyway. Good luck.
17948
Same problem here. Read the comments below, added a little pressure to join them up and it worked! Thanks guys!!
1872991
I had the same problem, the first time, but just made sure they were standing upright. And they were in the right way. No problems after that. Good luck.
11526
They must be fully extended. There are different stool for different heights, but each one is a static height.
2123031
Try aligning the pieces; then push down. I pounded them with a closed fist (hurts) ; then used a hammer.
2255166
Hi Jamie, we had the same problem. You just need to keep wiggling them until they finally drop into place. I was sure ours were too short for our chairs at first too. Love the chairs once we got them assembled
773473
Hmmm I have not experienced this maybe you can loosen them up a little bit?
1418693
You have to push. I have had mine on for about a month and they haven't moved
1160355
Hold them waist high by the small end & drop them to the floor several times. It's in the instructions & it works for me.
1445561
I used some pliers. They are very tight. I had to tare off a chunk of it and keep pulling on it until it finally came off. Good luck.
2199468
Remove your existing tips and then put these in their place - takes some wiggling and pressure. Be sure that they are fully on so they will work properly.
883428
They are adjustable with an allen wrench. Just loosen one end and slide to the correct size. Then tighten the allen screw.
982778
Get your finger nail or something on one corner and pull in a downward fashion. They are a tight fit. That's why I love them!