My Joging belt is tearing the foam. The manufacturing warranty is for 6 months against defects. How can I get a replacement or refund? ordered 9-15-
1434370
If you got it from speedo, I would suggest going to the speedo website and calling them. I recently called them about a swimsuit repair (they don't do those) and they were very helpful. They seemed very reasonable to work with. I, too, bought mine in the fall and so far so good. Good luck!
965301
Same happened to me, I called customer service and they said it was out of warranty. I lost my money buying this brand. I'll never buy anything from them. I see is a common problem.
1897545
I would just send an email to Breville customer service, address on their website. they are very responsive and you will probably hear back in one day
943040
I contacted , Powerfit, directly at their customer service for warranty clarification. They stated Amazon carries the 30 days product return or replacement and their warranty is 90 days starting from the day of purchase. They also clarified that if an accessory breaks, such as the belt or anything else, the entire product must be returned. You cannot purchase anything separately from , Powerfit. I received a broken belt and had to return the entire product so I find , Powerfits, customer service and return policy and warranty very lacking. 90 days is ridiculous at the retail price point. I contacted , Powerfit, directly at their customer service for warranty clarification. They stated Amazon carries the 30 days product return or replacement and their warranty is 90 days starting from the day of purchase. They also clarified that if an accessory breaks, such as the belt or anything else, the entire product must be returned. You cannot purchase anything separately from , Powerfit. I received a broken belt and had to return the entire product so I find , Powerfits, customer service and return policy and warranty very lacking. 90 days is ridiculous at the retail price point.
168145
Amazon does not help with the warranty. Mine tore after a year and amazon's answer was to find my packaging material and contact the manufacturer.
659004
My return was through amazon soon after the purchase. I believe you need to register the product with the company (if you haven't already) and contact them for a replacement. Even though they have a guarantee, I believe it's for defects only...good luck!
47858
In my experience the velcro backing tears off the foam fairly quickly, much faster than the pads show any wear. I sent CG a message on facebook asking if they had any advice on extending the life as I was disappointed at their relatively short lifespan, but have yet to hear back.
1290222
I suppose, like with any merchandise you buy from Amazon or any retails stores, first thing would be to contact them. I doubt they carry any warranty but it's worth a try. Then you contact the manufacturer. By the time you spent hours and hours on the phone and email, you'd probably be better off getting a new pair for $15.
1255575
Use amazons excellent return service to return it in due time before purchase...I believe for ur case it shud b 30days.It takes approx 3 days for them to get it.Check ur refund poilicy.U can get a full refund or a brand new pad or something else in exchange for that just do it quick.....They are going to give u a barcode, print it, pack it, then take it to ur nearest amazon accepted dealers eg:UPS.Good luck.
217915
Mine had a 5yr warranty. I purchased it about a year ago. The new ones may have a longer warranty. I have had no trouble with mine. The only thing I can see that may need replacing from time to time would be the belt.
1655381
Probably just need to replace the belt. Should be a cheap part and an easy replacement - it's essentially a large rubber band underneath the platter. May have gotten stretched due to heat or some other factor.
1316965
If you call the company, they might send you some replacement pads. The number should be in your manual somewhere. Good luck!
1552141
my lost my washier too, I couldn't find any on the market. I email the company, and was told to file a claim through their web, I filed twice, didn't get anything, maybe I was out of warranty,who knows
1983452
I went in through my Amazon account and went to "Your Account" where there was an option to "Return or Replace Items". It seems like I had at least 30 days in which to return it for a refund. I just sent mine back yesterday because the side blew out. A friend of mine has the "green" one by a different company and she hasn't had any problems as of yet. It may be made better. She's going to let me know if it fails on her.
700314
I had the same problem the very first time I used it this past Sunday. Worked great for a while, then the belt just popped off. It was a pretty easy fix, although for some people it may not be so easy. So I emailed Toro, and they said they have NO problems with the belt associated with this particular model! I read lots of the reviews for this, and it seems to be a somewhat common occurance. The one person that said there is a 'patch' of 'fix' for this is dead wrong. There is NO such thing. I guess we just have to get lucky somehow and hope it stays on.
869182
I had that happen to one of mine and fortunately I was still under the return period so they sent me a new one. Hopefully this helps. If not I'd contact the seller.
2012615
I've not had a problem; I suggest you contact the mfg co...check for warranty time period first!