Does anyone have a good link to download the PC windows software? I didn't get a CD with my wanscam outdoor JX0019 camera, and the link that's in the manual ,when you click on it, it keeps giving you the same thing... just sellers or the same...
156797
I only use IOS software and it works great. Easy to set up, connect right away, even overseas. Not sure about PC or Mac. Sorry for not being able to help.
1179146
I out off updating my windows. But u might try downlink software from canon again. I had to do that once when I had another update. Sorry I couldn't help.
2006153
OK, please forgive this question as I'm new to digital recording; I just got this product and the instruction booklet does not talk about installing drivers for my machine which is Windows 7. Are the drivers on the included disk compatible with Windows 7? Or should I track down a Windows 7 only driver. If so, where can I find one I can safely (without risk of malware/virus) download one. Thanks
950849
If you are looking for the drivers and support software, click this link: http://www.fujifilmusa.com/support/ServiceSupportBrowse.do?prodcat=878918&sscucati;d=664260You can also download the full manual in .pdf on their website and burn to a disk if needed.
492404
I have no issues getting this camera to work with Skype. No additional drivers for either the camera or Skype were required. What version of Windows and Skype are you using?
1146350
I have the iMac and went ahead and bought Windows 7 to do work stuff on it through Bootcamp. Then, just recently bought the VC500 - downloaded it on the Windows 7 side and was able to connect my camcorder to the VC500 which was connected to my Mac and recorded it on Windows 7. Makes sense?In a nutshell, buying a full version of Windows and installing on my Mac was the best thing I could ever do. It's the best of both worlds - really.
273702
i'm having the same problem. i've been tied up on some other projects and haven'y had time to call for assist. i can get the software to download , but so far haven't been able to get the camera to work right. good luck
1275666
Yea, I can't get mine to work either. Idiotic Vista, or idiotic Canon? take your pick, I suppose. Canon's software is pretty cruddy to begin with. oh! wait...wait... THERE! Got it to work. I simply re-ran the installer EXE downloaded from the Canon web site, but this time I right-clicked on the EXE file and selected "Run as Administrator...". Yes, I recall now, on Vista, even if you ARE the Administrator, you really aren't, unless you select this option for running your install scripts and so forth. Goofy, but now it's working just like it did on XP before I migrated. (The migration involved a new machine etc).
309044
I had the same issue. I installed the drivers first, then the software. It kept showing no device was recognized so I unplugged and replugged the usb plug. However once I quit unplugging and replugging it in, it eventually was recognized. Both windoze 7 and 8 now see the image from the camera.
1503314
I would be glad to answered, when I tried to download to my computer and zoom picture is not able to adjust...I had the help from online and they told me to tell the Amazon that it willl not work on Windows 7.
1164816
I didn't know the answer but researched the question and found this. You can download software for this camera here http://downloadsneto.com/d/. Don't know if it'll help, but if I were to lose my setup cd, I'd try it.
501651
Can someone provide the link where I can download the driver for Win 7 / 64 bit the one listed in the Q&A; no longer works. thanks!
1707305
Don't know about that but you might want to try contacting support on wansview website, also there are some utilities available for download there. http://wansview.net/tools-support.html One thing though, I was able to set it up without using the installation disc. What you want to do is first connect the camera to your router via lan cable, then in your router admin site find out the IP the camera was assigned and then access the camera using that IP. I hope this helps.
758871
Too bad Canon fails to print on the box that the Pixela software is incompatible with 64-bit Windows OSes. Think there's a solution on the Pixela website? Guess again. What you see on their website is a long list of products for which they have dropped support.I can't believe Canon chose such an unprofessional software vendor. That Transfer Utilities CD-ROM is best used as a coaster. Except that there's a hole in it. Oh well.
1207367
Thanks Caleb.I got the camera for my sister to use on her pc -- I have a Mac with a camera already in it. I was planning to use Skype.Thanks for the info.-Michelle
1944111
I honestly can't remember if it came with a disc or a software because I didn't use any. It worked right out of the box (I recommend formatting it first though). Do you need a software? If you do, you can probably download it from their website.
192683
When I go to add the software from the website..it states that I should plug in the camera, when i open the devices on the computer, I see that the webcam is there..But it is not allowing me to install it..and it doesnt just plug in and go from there so I had to go on the website they provided to download the software or something...