REALLY Bad WiFi Connection I really like this little netbook except for 1 thing - poor WiFi connectivity. The previous wireless router was 5 YO, so I replaced it with a new one. My HP laptop has very strong signal strength anywhere in the house, but this netbook? Not so much. The only time the signal is really strong (as in showing all four bars) is when I'm right next to the router. I can't use it with any regularity if I'm, for example, in the bedroom or downstairs. I also took this netbook on a trip and had very low connectivity with the hotel's Wi-Fi.Did I just get a bum one, or am I doing something wrong? REALLY Bad WiFi Connection I really like this little netbook except for 1 thing - poor WiFi connectivity. The previous wireless router was 5 YO, so I replaced it with a new one. My HP laptop has... » Read More REALLY Bad WiFi Connection I really like this little netbook except for 1 thing - poor WiFi connectivity. The previous wireless router was 5 YO, so I replaced it with a new one. My HP laptop has very strong signal strength anywhere in the house, but this netbook? Not so much. The only time the signal is really strong (as in showing all four bars) is when I'm right next to the router. I can't use it with any regularity if I'm, for example, in the bedroom or downstairs. I also took this netbook on a trip and had very low connectivity with the hotel's Wi-Fi.Did I just get a bum one, or am I doing something wrong? « Show Less
1412781
MP,If you end up sending the machine back to the vendor, back up the entire hard drive then wipe all the personal information you've put on it. That includes all of your mail settings, passwords...everything. You never know where the machine and drive will end up. It's quite likely you'd just be sent a different machine.That said, if you've never checked out Asus' support site you need to go there: http://support.asus.com/download/download.aspx?SLanguage=en-usNavigate to your particular machine and you'll find a page full of all the latest drivers for video, sound and, yep, your wi-fi card. You could also try reloading the driver that's supplied on that CD that came with your netbook.Cheers MP,If you end up sending the machine back to the vendor, back up the entire hard drive then wipe all the personal information you've put on it. That includes all of your mail settings, passwords...everything. You never know where the machine and drive will end up. It's quite likely you'd just be sent a different machine.That said, if you've never checked out Asus' support site you need to go there: http://support.asus.com/download/download.aspx?SLanguage=en-usNavigate to your particular machine and you'll find a page full of all the latest drivers for... » Read More MP,If you end up sending the machine back to the vendor, back up the entire hard drive then wipe all the personal information you've put on it. That includes all of your mail settings, passwords...everything. You never know where the machine and drive will end up. It's quite likely you'd just be sent a different machine.That said, if you've never checked out Asus' support site you need to go there: http://support.asus.com/download/download.aspx?SLanguage=en-usNavigate to your particular machine and you'll find a page full of all the latest drivers for video, sound and, yep, your wi-fi card. You could also try reloading the driver that's supplied on that CD that came with your netbook.Cheers « Show Less
1412782
MP,A thought (hope I'm not too late). For less than the cost of shipping your netbook to someone for repair you can probably just purchase a new (better) wi-fi card. A very popular one is the Intel 5300 AGN. It adds (draft) N to the existing B and G capability (assuming you have a 1000HA) and has much better range than the OEM card. I put one in my HA and there's a world of difference (150 to 300 mbps depending on distance to router compared to 54 mbps for the stocker)The Intel 5300 is commonly available on eBay for under $20 and installation in the HA is ultra easy. The card is right under the access hatch where the memory and hard drive are located.Cheers MP,A thought (hope I'm not too late). For less than the cost of shipping your netbook to someone for repair you can probably just purchase a new (better) wi-fi card. A very popular one is the Intel 5300 AGN. It adds (draft) N to the existing B and G capability (assuming you have a 1000HA) and has much better range than the OEM card. I put one in my HA and there's a world of difference (150 to 300 mbps depending on distance to router compared to 54 mbps for the stocker)The Intel 5300 is commonly available on eBay for under $20 and installation in the HA is ultra easy.... » Read More MP,A thought (hope I'm not too late). For less than the cost of shipping your netbook to someone for repair you can probably just purchase a new (better) wi-fi card. A very popular one is the Intel 5300 AGN. It adds (draft) N to the existing B and G capability (assuming you have a 1000HA) and has much better range than the OEM card. I put one in my HA and there's a world of difference (150 to 300 mbps depending on distance to router compared to 54 mbps for the stocker)The Intel 5300 is commonly available on eBay for under $20 and installation in the HA is ultra easy. The card is right under the access hatch where the memory and hard drive are located.Cheers « Show Less
1412783
I just got off the phone with a tech support guy who walked me with great patience though download and installing new drivers, etc. Noluck. He's sending out shipping info. I inquired about whether it'll be a new machine or a repair, and he indicated that they might just fix a driver problem or replace a bad card. He seemed rather certain they wouldn't be sending a new machine.Thanks for your suggestions about the personal info. I have done a backup and can remove anything personal and restore later.
1412784
Thanks for the input, but it's on its way. I appreciate the reply, and will keep it in mind for the future. Who knows?
1412785
I just came across this discussion. I just got this thing 2 months ago, and it was fine until a couple of weeks back when it started connecting only sporadically. I can still connect with a cable to the modem, but not wirelessly. When I check the hardware device manager I get an error Code 10 for the Atheros Network Card Adapter. I have been having trouble finding a driver to download, as I am hoping its a driver problem, but I think the card is bad. Very frustrating. I'm assuming they would just fix it and send it back, not send a new one, as I have a lot of things on here I don't want to lose. Is it a hassle sending it back? I just came across this discussion. I just got this thing 2 months ago, and it was fine until a couple of weeks back when it started connecting only sporadically. I can still connect with a cable to the modem, but not wirelessly. When I check the hardware device manager I get an error Code 10 for the Atheros Network Card Adapter. I have been having trouble finding a driver to download, as I am hoping its a driver problem, but I think the card is bad. Very frustrating. I'm assuming they would just fix it and send it back, not send a new one, as I have a lot of things on here I don't want to... » Read More I just came across this discussion. I just got this thing 2 months ago, and it was fine until a couple of weeks back when it started connecting only sporadically. I can still connect with a cable to the modem, but not wirelessly. When I check the hardware device manager I get an error Code 10 for the Atheros Network Card Adapter. I have been having trouble finding a driver to download, as I am hoping its a driver problem, but I think the card is bad. Very frustrating. I'm assuming they would just fix it and send it back, not send a new one, as I have a lot of things on here I don't want to lose. Is it a hassle sending it back? « Show Less
1402584
Yes, I upgraded to windows 7 a long time ago and it worked very well. I would definitely mention though and the laptop comes with a G router wifi card, so if you have an N router, then you will want to either upgrade the wifi card inside or consider a more updated laptop. Mine started running a bit hot and stressed when I attached the N router via USB, but then I also had many other things running all the time and only used the USB, not a new N wifi card.
883133
Its a great netbook for that price. But It depends on what use you give it.Recomended for just browsing internet, facebook games, Word, and netflix. The Ram its small for this PC. I'm running it in all low quality to get more performance. Oh, and the wifi, have problems whit older routers, watch for routers who works with windows 8 wifi.
193654
IDK, but mine does the same. i have problems keeping the WIFI connected all the time. it drops even though the connection in strong or excellent. hate having to reconnect all the time.
1169480
The wifi card is on the weak side. This is pretty much inherent tothe series. I've had mine for a year now, and it seems that after a few hours the signal is wobbly. I usually switch the wifi off for a few seconds then turn it back on; that seems to work a while but some days are better than others. I'm going to get one of those USB wifi dongles and see if that works.
1019305
Have you guys tried changing the wireless channel? I was having this problem where I was getting poor signal and random disconnects on my MacBook pro when my router was set on channel 11. Ever since I changed I was able to connect and browse w/o disconnects. None of my other devices had this problem though...
808143
I had a problem initially when I was trying to connect to a wireless network. The connection was weak and frequently dropped completely. then I had an electrician run an Ethernet cord from my router upstairs directly to the Yamaha receiver which is located downstairs about 100 feet away from the router. after this direct connection from the router to the receiver I no longer lose Internet connectivity and can listen to net radio 24-7 without any problems.
1855502
I have not experienced a wi-fi connectivity issue. We have 2 systems running on the same router. The first thing I would try is uninstall then reinstall your router, make certain someone in your neighborhood is not using your wi-fi connection (unbeknownst to you). Depending on how long you've had your current wi-fi router - perhaps an updated router could help. Talk to the folks who manufactured the router etc.
26377
Hey ASUS I have a question.I am ready to purchase the UL30A-X5, but I worry about the issues with the Wifi dropping signals. This is a dealbreaker for me as I will be using this laptop for wireless websurfing.Any comment on the problems people are having? Is it the atheros card? How can I get a unit with the the Intel card?Thanks for all your help and I really like ASUS products. Please don't make me have to buy a HP DM3.
113688
Seriously haven't any issues with the Wi-Fi since I bought it in Decembet. However just recently my computer crashed, and when I got it working again, I had problem with the Intel(r) rapid start system... it wouldn't start despite all the checks saying its working fine. And last night the whole system crashed. I'm going to spending most of today trying to fix it and not sure if my files will be on there when it does get to working. Seeing as I havent used it all that much yet and havent put any programs that might threaten it on the hard drive, I would say go for another computer, as I'm highly irritated and disappointed by this machine. Seriously haven't any issues with the Wi-Fi since I bought it in Decembet. However just recently my computer crashed, and when I got it working again, I had problem with the Intel(r) rapid start system... it wouldn't start despite all the checks saying its working fine. And last night the whole system crashed. I'm going to spending most of today trying to fix it and not sure if my files will be on there when it does get to working. Seeing as I havent used it all that much yet and havent put any programs that might threaten it on the hard drive, I would say go for another computer, as I'm... » Read More Seriously haven't any issues with the Wi-Fi since I bought it in Decembet. However just recently my computer crashed, and when I got it working again, I had problem with the Intel(r) rapid start system... it wouldn't start despite all the checks saying its working fine. And last night the whole system crashed. I'm going to spending most of today trying to fix it and not sure if my files will be on there when it does get to working. Seeing as I havent used it all that much yet and havent put any programs that might threaten it on the hard drive, I would say go for another computer, as I'm highly irritated and disappointed by this machine. « Show Less
2260753
In most cases the problem is not the computer, it is the internet connection. Everyone sees on the computer the signal strength from the router, but what they don't see is the signal coming. The other part of this is sometimes computer parts can be faulty from the manufacturer, lets just say I haven't had any problems with this computer. The biggest problem I have had with this computer is getting use to the new Windows 8.
1491451
?? Am still trying to connect my h/p b209 printer to the pavilion. The router can't seem to find it and it won't connect on the cable? No trouble with the old p/c printing off the wire. Never had trouble connecting t.v, laptop, dvd player, but the router can't seem to find the printer. The printerdisc won't load either. p.s. the router is about 18 inches away!
64709
Why not send it back for a replacement? If your wireless is fine, and the tablet isn't connecting, that seems like the logical next step! I've had one for a while -- maybe 6 months? -- and I only notice problems in the same places other devices register a weak signal; the Prestige 7 does seem to drop a weak signal before my netbook will.
1368569
So far, I can't get the WiFi to connect on mine. I've done the firmware upgrade, but that didn't help. It sees the router with a strong signal, but won't connect when I enter the code. So, I'm using the cable for now, but if that's all that works, I should take this one back and get the one without WiFi that is $70 less.
1888604
Hi,The netbooks comes pre installed with WIFI. If you have WIFI at home, simply enter your WIFI password and connect easily to the web.Regards.
263395
I bought it yesterday at Best Buy and had the same problem Janice L. Cox, M.Birch and Andrew had. After connecting to my wireless network, the device randomly disconnects, even when the rest of my devices are still connected to the wireless router without issues. Sometimes to reconnect I have to power-cycle the device altogether, or go to settings -> networking -> find my network again -> re-enter password.
1858269
I reset my router about once a week to resolve this problem.I don't believe it's the net book at fault but something to do with the router taking a break from it's work. Sometimes my cable company disconnects which is when i reset their connection also. I love this machine by the way... fabulous value for the money.