i ordered my cases in january and have not received them and the seller will not answer my e-mails...is anyone else having a problem with this seller?
1430454
I ordered about late friday and i got them monday, something must of happen with your order. Try again if you want or you might not get them
818496
I bought mine because a friend had one; he spoke highly of the case as much because of the customer service he got. He needed something replaced and the company jumped right on it. I say give them a call and see if they can help.
851634
Mine arrived with out. After giving a feedback they didn't like they shipped the case right away. Keep them honest!
201539
Mine came with a case that looks different then the one in the ad. You need to contact the supplier and ask. I have found most of Amazon's suppliers are honest & dedicated to customer service. You can contact the supplier through Amazon customer support.
2099114
I have no idea. My order has never been delivered and I have not received any response from the seller. I have attempted to contact them on multiple occasions.
757333
I've never had that problem and I've order 5 cases from them. I have just used one that I've had for a year. I would call the seller and ask for an exchange.
29494
Like you, I ordered over a month ago, and I got the same email for a December ship date. I went to the Apple store today to pick one up - no problems. However, I got home and received an email from Amazon saying they've shipped the order! What's up with that? Oh well...it'll make a good gift.
738470
I didn't return my case. I had the same problem. The dealer passed my off to Amazon. Cheap quality.
774408
i do not own one as yet i did order one in february and i havent receive it as yet . i woold like to ask you how do you track things from this seller, james.
429346
I would look for another product altogether. These cases are bad news! You won't get any support from the company either. Please save your money and look elsewhere !
1876757
Definitely contact Amazon and let them know. They are so helpful and have resolved issues for me immediately. No calling, waiting for prompts, transferring to other depts. etc. Fast and excellent customer service, like none other. Believe me, you WANT the other case, I love mine so much, I am ordering more today. As always, I will only deal with Amazon Prime. Good luck.........but aren't they just wonderful pillowcases?????
485145
I haven't used this case yet. I had ordered 2 cases & really like the other case. I'll check when I get home to see if I have the same problem.
1099335
i had a similar situation ,but my case wasn`t even a cracked , just a little bit on the side where you don`t even see it , but after i contacted seller and explained them , they just asked me for a pictures of the damage and Yes, they did send me a new one. I`d definitely give a 5 star for the customer service
834073
Try checking to make sure you ordered the case in your account. If so, try tracking your orders in the track my order button on the item you ordered. If those don't help, try making sure you shipped it to your desired location, in case you spelled the wrong address.
232079
You might need to show us what case it is so I could help you. But you just said "this case came up", I was like "what case?" At least post a picture what the case look like or give me the link/website to the case. :)
543226
u see i am a bit worried to order from them because they are a new seller, have no customer reviews or ratings, their prices are cheaper than anywhere else on the internet and i have emailed them 3 days ago and still have not gotten any reply
467875
Did you get it for the lower price? If you had your order in a week ago I would check and make sure, then if it hasn't shipped yet I'd call them and demand that they honor the lower price. I waited 9 days then saw a $10 drop in price which my still un-shipped touch didn't show so I canceled my order.