Anyone able to successfully replace the batteries? When I try to open the battery compartment it sticks and if I force it it breaks and won't close. UPDATE: FIXED - see my comments in the answers.
1434145
I have changed the batteries out and have never had that problem. The battery compartment on ours does open very easily, though.
558523
I got a hold of the company directly and they sent me another battery. The first one died about 3 months after getting it and so did the new batteries. Love the knife but the batteries are no good. You can try ebay. Someone may have some extras.
1501475
Here's a tip from a user that successfully replaced the battery for this unit.MediaBaron says:I had one of the older non-replaceable battery models. I was able to carefully tap a razor blade around the seam to separate the top and bottom half, replaced the batteries and put it back together using a hot glue gun so it could be easily be taken apart again. This far from an approved process but if you're going to throw it away anyway give it a shot. I gave it away to someone who's wife was going through chemo and bought the model with the replaceable battery before they were discontinued. It wasn't pretty after the hot glue but it worked. Here's a tip from a user that successfully replaced the battery for this unit.MediaBaron says:I had one of the older non-replaceable battery models. I was able to carefully tap a razor blade around the seam to separate the top and bottom half, replaced the batteries and put it back together using a hot glue gun so it could be easily be taken apart again. This far from an approved process but if you're going to throw it away anyway give it a shot. I gave it away to someone who's wife was going through chemo and bought the model with the replaceable battery before they were... » Read More Here's a tip from a user that successfully replaced the battery for this unit.MediaBaron says:I had one of the older non-replaceable battery models. I was able to carefully tap a razor blade around the seam to separate the top and bottom half, replaced the batteries and put it back together using a hot glue gun so it could be easily be taken apart again. This far from an approved process but if you're going to throw it away anyway give it a shot. I gave it away to someone who's wife was going through chemo and bought the model with the replaceable battery before they were discontinued. It wasn't pretty after the hot glue but it worked. « Show Less
390541
Love the unit, but all batteries die in time. Battery should be replaceable, so we all need to check with the manufacture. Have not looked at the unit with that in mind, but now that you brought it up, its another one of those challenge's in life.
1835208
I thought mine was broke also. I tapped it in my hand and squeezed it while it was open. I'm thinking its something in the on/off switch. Once its on, it stays on though.
1338515
Yes, I took it apart and found a new battery online. The tricky part was getting the rubber bumpers off so I could get all the screws out. BTW, the B&D; people told me it couldn't be done.
1404613
If you're saying the plastic piece broke between the terminals then yes I had thatproblem. Just make sure connections touch at the outsides of the + and - terminal and it works fine. I sent them an email about it and they sent 2 New batteries but the old ones still work... I think the casing is a little less than grade a but the batteries themselves with great. It's worth it to me and doesn't seem dangerous. Good luck
449619
Ours broke, too. The batteries are just too heavy to be sitting upside down in a plastic compartment. We ended up trashing it, and decided to wait till they come up with one that uses smaller batteriesw, or is electric.
1879500
I just solved this problem with my lantern. It was stuck,so I ran a butter knife along the seal of the battery cover. I was then able to easily open it and replace the batteries.
52109
Same here; frustrating it does not open even with thorough cleaning and fresh batteries; I'm thinking of returning to step lever to open lid. How hard is that?
961110
Mine is still working well, however, I just use it occasionally. If you are sure that your batteries are good, I have no idea what's wrong with it. You can try contacting their customer service.
1222061
Did you ever figure this out? Mine died and I'd like to try changing the batteries but I also don't want to invest much, in case that's not the issue.
1386940
I had the same problem and couldn't remember how to get the battery out.The unit separates at the point where the light gray meets the darker gray. Just pull hard enough at that point and the battery compartment will pull out. What probably happens is that it gets residue on the plastic or age just causes it to become more difficult due to not opening it frequently. If you pull hard enough, it will open. It is a single AAA battery that is needed.
637807
I've had no issues with mine at all. Try replacing the batteries first then disconnect the clip where it connects together leave off for 30 sec. Then plug it in is what I'd do. Good luck
1759957
Kelci, you should be able to remove the battery compartment by pressing 2 tabs on the body of the screw driver. Once you do that, it would release the battery compartment, from there just remove the batteries and replace them with the new ones. Don't you have a manual page that goes with the screwdriver? The black round end with hole in it is the battery compartment. Let me know if you still have problems with replacing your batteries. If you still can't figure it out how to do it, ask your husband, he should know how to do it. Good luck!
1556955
When I first received it I couldn't get it off either. After working at it for awhile and a few unkind words I finally was able to remove it and put the batteries in. Now it is easy to open and close(I just went and tried to make sure) so keep trying or ask for help. I think that it was worth the beginning frustration.
1780837
I've used and liked this product since i purchased it about two years ago. The first time I had to replace batteries, all went well, though I had to reset the unit to get it to work. The second battery change hasn't gone so well. I can't get it to turn on, in spite of using the reset procedure. Does anyone have any suggestions of this situation?