Hi. I bought the replacement filter, but I am not able to open the casing to remove the old filter and insert the new one. Is the casing screw on??
1424201
Yes it is screw on and this video shows that at about 5 minutes and 40 seconds in:https://m.youtube.com/watch?v=BFg82ktaL9U
1424202
Yes it is screw on and this video shows that at about 5 minutes and 40 seconds in: https://m.youtube.com/watch?v=BFg82ktaL9U
1354627
Gail, it's not easy as the fit is very tight but it can be done. What we found is: keep gently squeezing around the top edge and eventually you can see where the filter will separate from the frame. Gently peel the old one off(can be washed and reused). Then slip the new one on and push the rubber parts together so they fit snug. Hope this helps. Lee Ulbing
1513590
If you are talking about the O ring that is in the fixture, you may have to use a jewelry or optical screw driver to remove the O ring. As it relates to the filter itself, there are no consumer repairs possible, and a new filter has to be used.
648506
Wish I could help, I have a different system. Have you googled replacement parts for your filter?
1963983
I bought the bracket that is manufactured for the filter and the screws came with the bracket. They are a short lag type screw the thread right into the plastic. Exact size I'm not sure.
399169
My model has the filter in the upper right corner in the fridge. I was able to push in and the filter releases and comes out. Then place the new one in and do the same. Push in and it will stay in place. That is it. Most simple filter change I have ever done. Hope this helps as some models are different than others. Good Luck.
1486591
It's very easy. Just take off the casing, brush off the filter, put it back in. Very easy.
2048671
Depends on the unit/ model number. The unit I have has a recess with an area your can put your fingers behind on the front and pull the door off. Make sure when you replace the filter, you put it in the correct position !! Before you remove the old one, take note what direction the arrows (flow direction) are facing. Put the new filter in the same way. Should take 1 minute TOPS !! FYI...put a piece of painters tape on the filter door and mark the date you replace it. Now your 'll be able to know exactly when it was done (I have a problem w/ memory..old age setting in). Good Luck !
908211
I ran into the same problem when i bought replacement filters (in the past) from somebody besides clear2o. You can really hurt your hand if you build up enough pressure before trying to remove. The supplier did make good on a replacement since i wasn't the first one that this has happened to. I have since paid a little extra to buy from CLEAR, and have not received a faulty one yet. I hope that this helps. Thanks
476140
Sorry for the delay. I have the same filter and bought this valve last winter I decided to install it today and it is the same one. You have to remove a basket and a short length of pvc pipe from the old valve and add to the new, but other than that it fits perfectly.
591257
I honestly don't know, what I did with mine is the filter part fit in my old handle so I didn't bother with the new one. I only wanted the filter part. Sorry if this doesn't help.
846649
Hopefully there is no sand in your filter, that would mean it broke! There should be a screw to anchor it down with on the outside of your filter.
1422814
on the model that I have the filter screws onto the inside of the water tank fill cap. remove the fill cap, unscrew the old filter from the cap and replace it with the new filter. Should be simple. Be sure to follow instructions for activating the filter.
664908
I replaced the filter with no problem. When I did so there was an audible "click". The only suggestion I would make is check the filter to make sure it's the right one.
2092148
I also got the wrong filter. Have you figured out how to get a replacement?
1165994
Randy, the same thing happened to me last year. It ended up being that the little nipple which the filter depresses against when screwed on had somehow chipped off. I ended up having to replace the entire filter assembly (which was quite easy to do).
1875590
What I did was vacuum the actual blue filter thoroughly as it really didn't look very dirty even though I got a "change filter" message. Then I washed the plastic grid piece it fits into thoroughly and let it dry. I reassembled it and still got a change filter message. However, I discovered there is a tiny "reset filter" hole near the top of the inside of the unit where you place the filter. I stuck a paperclip in the hole and pushed, and now it's behaving as if it has a brand new filter! I think maybe if this is done on a regular basis that you can get a lot more use out of this unit, even though the filters are "no longer available."