Older reviews state the holes for assembly don't line up. Can any recent purchasers tell me whether this problem has been corrected?
1422705
The holes may not line up perfectly but we did get it together. It's not a high quality piece but once we did get it together, I loved it. It is sturdy and once its together it's fine. Have someone who is fairly strong and decent with assembly help you. If it doesnt come together the way you like, simply return it.
1422706
My purchase went well and as well the assmebly. I had no problem putting my step stool together everything was wwere it was suppose to go. Holes all lined up etc. I love my purchase and am very satisfied with my product.
1422707
No! It has not been corrected. I wrote my own review. VERY UNHAPPY, and it wasn't just the holes not lining up, it was incorrect directions, incorrect screws and missing holes for the dowels. Also once my husband did get it assembled the top step or seat was extremely scratched. We know that it did not happen while putting it together because he assembled it on carpet. He was so upset but I couldn't ask him to take it apart to return after taking hours to get it right. But every time I look at it, I am so disappointed. We tried Old English dark walnut Scratch cover but the scratches are too deep. The step stool itself is not bad, but after all of the frustrations,I do regret the purchase, that is why I wrote the review this week. It is by far the worst experience we have had with any Amazon purchase. Cheryl Winder
1422708
I had no trouble lining up the holes, so I assume they corrected the problem. However, when I fold up the steps, the steps stick out 1/2". Doesn't bother me given my use of the stool, but may bother others.
1422709
No, the problem has not been corrected. As a matter of fact, a couple of our holes had not even been drilled. That said, after we drilled the needed holes and managed to get the others lined up, it is a wonderful stool/piece of furniture/step stool.
678552
Double check to make sure you have the correct pieces on each end and that they are the right direction (top/bottom). I had trouble snapping mine together and then I realize I had one piece facing wrong. I made the change and it all went together really easily and everything exactly like it was supposed to.
2068886
We had a slight problem getting the last bolt in the bottom to line up with the hole. We went back and loosened the other bolts, and then we were able to get that last bolt to line up. Afterwards we went back and re-tightened the other bolts.
1829605
We also had this issue. I turned it over and drilled a couple of holes in it. Not ideal I know, but it worked for us. :)
1280812
If I remember correctly the spacers go on the side of the frame. That should make the bolt holes line up.
1599317
I didn't have any assembly issues. Everything lined up. The banner at the top is loose and one of the sides is loose as well but everything is still holding together.
1395784
It's been a while since I put mine together but I did have my boyfriend help me. We took it slowly and if you think it's backwards it probably is. Assemble right side up. Sorry I couldn't be more help.
452945
yes they have, but the issues was with the location of screw holes. I had to drill all new holes plus in some cases i just gave up. sorry to mentioned it but it was a horrible experience.
927347
I marked the holes after making sure the holes were level. It would not mount fully assembled. I took it apart and mounted the two side pieces individually. After the sides were mounted on the wall I lined up the middle parts and tightened with the allen wrench.
789046
I assembled the same bench for my wife and she hasn't had any trouble regarding the issues that you seem to have, maybe return it for a another one, I wish I could help you with a better answer
42378
From what I've seen the frame holes have not changed.... in going to say yes.., I've read on it can't find anything that says frame has changed in any way.
1958486
I didn't recommend the piece in my feedback so am reluctant to answer your question. The holes provided were poorly placed and did not correspond with the holes in the pieces that were to them. In order to complete the project, I had to do a lot of manipulations of my own. By the time I discovered the problem pieces I was so far into the project it would have been more trouble to disassemble it and return it. I am experienced when it comes to furniture assembly. You'll find similar feedback from at least one other buyer.
2012590
Mike,I had the EXACT same problem for a day or so. Then, for some unexplained reason, the stars aligned, and it seated correctly (while I was making a video to email to Lucid to demonstrate problem, no less). Try turning the square bolts 90 degrees, 1 at a time, and check seating after you turn each one. For me, it was the REAR bolt that was giving me problems. Try mounting it on different rail spaces, too. Let Lucid know, ASAP, tho, so its documented. They told me (the "founder"), that they never heard of this problem. LOL. Mine sits tight now...go figure. Good luck.
1754558
The one I was sent, the holes did not align up. I don't know if it was the wrong one sent me or if it just wouldn't fit. Anyway, I returned it. Sorry.
267585
Buyer beware... the holes dont line up and you may not even get hardware... and thry dont respond to issues
374150
Our went together quite easily.Make sure the threads line up and do not force it.If the problem persists I am sure the company service department will have you fixed up in no time.
161410
The holes won't line up. You should use some 1x3 wood pieces and drill holes to line up with frame bracket and headboard holes.