Am not sure if the autoseal is working... I have spills coming from the Autoseal label on the cover + the handle. Is the mug broken?
1406375
Be sure that you've gotten the lid properly screwed on to the mug.... the threads can get crossed as the metal of the mug is harder than the plastic of the lid. Also, be sure that the interior knob is tightened down properly (this is the thing you can unscrew to clean out the interior of the lid... ). If all that is good, i'd have to say you have a defective unit. Mine doesn't leak a drop.
1782820
Ours appears to be leaking, too. It isn't keeping the coffee warm either. Seeing the price on this, I seriously hope my husband didn't pay $300 plus for this. Absolutely not worth it.
165801
I wouldn't recommend this mug because the handle is attached by some kind of weld process. I had to return one because it wasn't attached properly at the bottom. I ordered a different mug that had handles that were riveted and am totally satisfied
2199125
Sometimes the back of mine gets sticky, when I have sugar or creamer in the mug; as well. It splashes onto the pressure lever. But it sounds as though the other two have your back. :)
1267234
that didnt happen to mine. i didnt soak it long. but that really shouldnt happen to any mug.
2200445
Mine were like that as well. Reading some of the other reviews, this seems to be the norm. My mugs are super sturdy and none of them have broke because of the seam/"crack".
1358285
It sounds like the base, cup and lid aren't connected properly. If they aren't, it won't run. Make sure they are aligned properly, if it don't run, do it all over. I guess it is one of those safety features. Mine did that about a month ago, then I got it to work! Good luck, I sure hope I was able to help you. :)
554872
Mary I did not have that problem but my mug was purchased years ago. I would not wash mine in the dishwasher and if you read the directions I believe that there are warnings about soaps causing the o-ring in the top to deteriorate.
224406
I had one handled all off after I dropped it, but that was my fault. I've used these mugs for years with only that one issue. I love these mugs.
1170805
Did you put the fine film of oil on the lid? I originally missed that on my AA. I have only gotten a slight steam leak once or twice, but it seemed to stop when I got up to pressure. Sorry I can't help more.
36030
You have to unscrew the lid. It's not an ideal mug if you want it simply to use while commuting. If, however, you want a mug that can be tossed about while totally full and never spill a drop, this is the mug for you.
463769
Also check the plate under the coffee cup. It is there to catch overflow from the cup. My pricey Keurig has the same thing under the mug but much larger. Be sure to clean out the little overflow under the mug because it can get moldy if you forget.
1736687
Yes, even with everything closed tight, when I purposely turned the mug upside down, the coffee spilled out the sip area. Just secure the mug in a good spot.
1670630
I use mine to keep my tea hot, and it was still hot many hours later. No idea on this one. I did make a discovery this morning that this cup can't be shaken, or else the liquid comes out of it. How is it for you? I have tried dumping a little liquid out to no avail. I tried it dry with no avail. I am drying it out right now, and I am going to try it again. With both of our problems, maybe this ISN'T a good mug. I might have given my review too early. Don't know.
1979408
As with other posters, we've never had an issue with ours leaking and have been using it for many years. Sounds like a defect, or like it may have been cracked by dropping/dishwasher/etc.
2063128
I would say No... it is an industrial water sealant with some seriously toxic compounds in it. Once hardened it may still be able to leech into your liquids within the mug. I'd hold off on that and buy some used mugs for much cheaper at Value Village or something
478949
I've had no problems like this. It seems there may be something else going on with yours. Was anything spilled on it?