After downloading the new updated software do I reinsert the CD that came with the ion tape express and follow on screen directions?
1441471
Hi Jim, I don't think so. I don't use Ion software any more, I use Audacity because Ion couldn't cope with the latest Itunes update. If Ion have a software that now works, the latest version that you have downloaded should work rather than the cd you get with the ion tape machine, regards Graham
1931833
If you like I did buy the remanufactured unit I would suggest that it was never included in the original player. Now you can attempt to hook it up to the internet via the network connection on back of unit and download software update gong through settings.
1202138
My package came with a disk but I downloaded the newer updated version and used my product key number from the box.
1969085
Download the full version online, next thing is when it prompts you to activate it or enter product do so. Using the numbers on the disc you bought
2050804
I would have the CD handy. I found that I had to use the CD for the software install. Thanks.
2194880
Please explain. How do I install on a new card and then reinstall if I can't see anything on the screen?
719281
The program will be the same dl'd or delivered on disc. The registration key will work on both. Side note: There are so many many better free programs out there on the net. In fact, I thought they were giving burn express (might be different than Burning Rom) away for free on the site not to long ago.
1309942
I had a cd with outdated software and a product key wasn't required. Normally a product key is located on the sleeve of the cd that was provided by the seller. You might have to email them. Good Luck
1772911
Mine came with an instruction CD. . .I don't remember about the software as I didn't use it. But, I have a vague recollection that the software can be downloaded.
158670
Yes,, I downloaded the trial then bought the software on amazon and when the CD arrived entered the product key / serial number from the CD and it all worked fine. Hope that helps
701927
Whatever was the latest last year. I just followed the instructions. Sorry if this isn't the help you wanted. C
1170365
I found that you can update the program automatically after you install it, or you can get the newest version free from their website.
1150643
You can download the program online. I also have the Cd's but I rarely use the Cd's
1007537
Use the software on the disc that came with the unit. There is a playback application on the installation disk along with other applications.
964384
I had the same problem. They said go into REG EDIT and delete anything in the registry to do with Neat. That worked as far as installing the program so I could open it on my screen. But the scanner itself hasn't worked yet. It's telling me no drivers loaded. That's where I am right now. I've been messing with this for almost a week now! I really wanted this...was all excited to ditch tons of paper. Now I'm pretty much ready to give up and return it.
653421
I don't know for sure as I got mine from Ezbuycafe and was legit and came with a re-installation disk. There were 2 different Microsoft program code stickers on top. Make sure you are using the correct one. The new program code is on a small sticker on the top close to the rear of the unit.
518418
Most new and updated programs can be downloaded from the internet. We also have a protable cd/dvd drive that connects to laptop via usb cable. Works great.