My cirago drive powers up but no longer is being recognized by the pc. what to do? it&rsquo;s 5 years old; used nearly everyday.
144449
I still have mine and it is working fine! But I guess you will have to open it to find out if it is the case or the hard drive.
1038972
I found that I did have trouble if i tried to plug into an external USB extension and had to go directly into the computer - but it sounds like you already did that so I'm not sure. Did you try to just bring up a Windows explorer session and see if there is new drive listed?
1616895
i'm looking at the bag and the drives and the card which comes in the package...and plugged into compt. sorry it says nothing...www.centon.com may be able to help. i will always buy these...grea product for what i'm looking for...tks
2153627
Two things you can try... 1. Try and reinstall it from scratch. As if it is brand new. OR... Check your device manager in your computer and make sure it is selected. Hope it helps! :-) (And what you'll want to select is the BD (which is your external disc drive we're trying to get recognized)...
127406
I had a similar problem on Windows 7 after using a USB portable drive on a trip with my XP laptop. I plugged it into my Win7 desktop and the device was recognized, but did not come up with a drive letter. Using the control panel disk manager, I found and error message that it was offline because of some kind of a resource conflict with another drive. I was able to correct the problem by using a right click in the disk manager to put it online. I think this is a Win7 bug, not a problem with the drive.
1653136
Hi, Just bought the drive to read old disks. Opened it out "mint condition, in box, sealed" plugged it into my USB 3.0 hub on my Windows 8.1 Machine. Plugged in a barely used zip cartridge from 10 years ago. Bam there it was.Plug and Play no problem. 15 year old "new device" with USB 1.0 port, works flawlessly on Windows 8.1 Pro via USB 3.0 Hub. I've had more issues with some USB 3.0 hard drives than this.Actually really surprised.
1726496
Suggest you contact Seagate support. Have had no issues with the drive. Am not using USB interface, connected the device using the SATA connection directly on a Pogoplug device.
640108
If you are using the power adapter, connect the adapter 1st to power up the drive - When powered up, then connect the Sabrent IDE/Sata connector to the drive and your computer should respond by adding the drive to the system...
1761416
If this is the case, what happens if the original drive fails? Can you just replace that drive or do you have to reinstall everything?
184226
hmmm good question...mine just keeps pluggin along. Since I got this used from some one who clearly could not get it going with the cryptic instructions...I got it for steal (price of the drives).
561909
1) Try a different AC connector/cord. You probably do not have one but if you bring you Seagate into a Radio Shack, they probably will let you try a compatible connector/cord for the possible sale. 2) Go to Seagate support (www.seagate.com/support/)
1279694
I am having this problem as we speak. Seagate just finished telling me that they believe the power supply is dead, and the warranty department says we need a new one. Unfortunately, they don't have any in stock, and they "don't know" when they will have then again... maybe a month, maybe more. What the HELL am I supposed to do to access my data until then? DO NOT buy this stupid thing. I had maybe 10 hours of use on the power supply before it died. Seagate told me immediately that the problem was the power supply, so they absolutely know this is an issue. GGGGGGGGGRRRRRRRRRRRRRRRRRRR!
1065546
You shouldn't have to. Try a different port. And also wait up to 60 seconds for the drive to be recognized.
1458922
Yep. After using it initially, I couldn't get windows to see it any more so took it apart. The drive is a Toshiba, which gets great ratings on drives. The problem with the errors could be a windows USB3 driver. Still not sure. Might re-assemble it to see if anything has changed.
704216
Looks like they are using Hitachi. One of my enclosures stopped working so I opened up the case to remove the drive and installed in my computer as an additional internal drive. The drive itself is still working perfectly fine some 4+ years later.
1399990
I plugged mine in and did get a light, but the drive was never recognized by my computer. I suspect the problem is the disk drive.
1477114
I would compare this drive to the current one you own. If the size or type of connector is different then that it's where your problem lies