If the LED stop work a few months after I buy the Warranty covert?? How long is the Warranty and in just case if necessary change sell only one bulb ?
1414721
Hi Alonso, they are under warranty. The warranty is 5 years.Contact me directly and ill be glad to send you replacements.
1414722
Hi Alonso, they are under warranty. The warranty is 5 years. Contact me directly and ill be glad to send you replacements.
1418465
Hello, I ordered this bulb earlier this year and never did get a response back as to if I could exchange the bulb for really the correct one. So I gave up after a while. I have gone to home depot and replaced the bulb now. So not sure why I am getting this 6 months after the fact. Thank you!
1264847
I still use the same bulb and usually have no problem with them. Having one last for 3 months was unusual but that could happen, I was more disappointed about the second bulb not working at all. If you purchase them you should test both bulbs once received.
1626215
I would guess once you program it don't have to touch it any more, I bought the ones that weren't programable. As for the bulb once it dies it dies it's led. The other ones should keep working. I've had mine for a year already with no problems.
891010
I bought mine from bulb direct. It lasted 3 days. They have a good return policy. They shipped a new one and it is working fine. Hope this helps
1156938
Get in touch with GProducts, the company that actually sold you the bulb. Look in your order history in Amazon.com. You will see the choice on how to get in touch with them regarding any problems with the bulb. The bulb is warranteed for one year but should have lasted about three years. I bought mine in octover. I hope I do not have the trouble you are having.
437844
I guess first step is to try to contact manufacturer, since that is what Amazon support is going to tell you to do. What I do now LED bulbs is buy them from Home Depot and save the receipt. They will take them back no questions asked, even after a year
1971064
Hi Jean....this is what I found for the warranty on the bulb....hope it helps....Jim Philips warrants that this bulb will be free from defects in material and workmanship and will operate for 6 years based on up to 3 hours average usage per day/7 days per week, when used as directed. If this bulb does not conform to the warranty, Philips will send you, at its election, a replacement bulb or refund your original purchase price upon receipt of the returned bulb, register receipt and proof of purchase. Please call our toll]free number, write to Philips or send an email at the website below to find out how to return the bulb. This limited warranty does not cover bulbs subject to accident, neglect, abuse, misuse or acts of God. REPLACEMENT OR REFUND IS YOUR SOLE REMEDY. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IS HEREBY EXPRESSLY EXCLUDED. Some states do not allow exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
1132717
You don't. The LEDs should last a minimum of 5 years. I it doesn't, send it back!
1235503
from what I have read, it is a common problem with these lights. Mine lasted about a week and the company is of no help either. I tried emailing them and they said that they only sold the lights. They then directed me to a place in China so I just stopped there.
523302
I recently bought this product yes its the bulb and housing all in one. warranty I think 90 days not sure though . Mine still working bought in June
1922953
Not sure about the warranty. Might be 90 days. Bulb has been working perfectly now for about 120 days. Had previoulsy purchased one of the knockoff bulbs and it lasted less than 6 months. This phillips is a better replacement.
948523
Mine did the same thing, turned off randomly. Sometimes would stay on with no problem. I replaced the bulb with a genuine OEM bulb from Phillips and the problem stopped. The bulbs they sell are not oem as I can tell from when I got the oem part they have differences. Mine starting going out a couple months from purchase just like yours.
312131
Those bulbs last at least a year or two. You should get in touch with Verilux. You may have a faulty bulb.
2110316
The one year warranty DOES NOT WORK. I purchased the light October 21st, it started getting dim last month and it died today. I contacted the seller and they said since the order is fulfilled by Amazon, they would handle the returns. I contacted Amazon and they said since it was greater than 30 days it was not returnable and the manufacturer would handle it. There was no info with the bulb, just an invoice, so I am out of luck, apparently. I have already purchased a genuine Philips replacement bulb from another site which is on its way.
2110317
I'm not sure about the warranty replacement bulb. Thankfully my bulb did not need to be replaced before one year it is still going strong. I would talk to the manufacturer if you have any concerns.
393429
No; it has 32 LED's that have a service life of at least 70,000 hours replacement "bulbs" will never be an issue. If the light stops working it will be because the electronics powering the 32 LED board has failed. I really like them and plan on getting more if them.