We put in a filterAce+ filter on our Samsung French door RF266AEWP model. Now we cannot remove it. We bought it in Jan.2012. Now what? Samsung will not cover damage incurred by using generic filters.
1435898
I have found it difficult to remove the filter (even the Samsung filters). My filter is in the back right corner of the refrigerator, with a wine shelf in the way. I use a 'rubber husband' gripper to firmly hold the filter to turn it. Also, make sure you are turning it counter clockwise. As there is pressure in the water line, that also causes some resistance. I have never needed to do so, but you could shut off the water line to the refrigerator, drain some water from the water dispenser and see if that helps. Otherwise call Hulk Hogan to try to turn it.
453292
Petmate filters are not the only options, there are generic ones available. I had an earlier version of this item and it lasted about 3 years, I've had no problems with this product.
717791
If you had it within the time aloted for a return, return it and get another brand. If it is past the return date and you have the receipt you can return it directly to the company. Most of the filters have a 1yr or lifetime guarantee. Hope this is helpful.
1354628
It's been a while since I've changed mine but it just takes some effort to work the new filter over the original basket.you have to remove old filter first being careful not to break it or damage the original basket.then you have to work the rubber opening of the move filter over the basket and making sure it is completely sealed around the basket securely.that's the best way I know how to describe it.o piece you've done it once you'll catch on quickly of how to do it next time
463372
I haven't replaced my filter yet. However I plan on using generic filler filters from Home Depot. The kind you just cut to size.
407838
Just take the top off and there should be a black flap. Undo the flap and replace with new filter. Make sure u take the plastic wrapper off of it.!
2202257
I do not think you can. You can buy filters fairly cheap. Search on internet. Do you have the in-refrigerator ice maker? If so does it work? Mine quit few days after warranty-expiration. Piece of junk.
1965193
If you ever need to get a replacement for an S Filter, you can write us at help@kaffeologie.com. The new version of the S Filter has rings on each side of the mesh so it can no longer separate. All S Filters we sell (and any replacements we send) are the new version. Thanks, Nate
1852730
I just clean mine in hot water and put it back.I have not tryed to look for another filter
880936
Yes you can. I had the same problem you did, none of the stores carry the filter. Mine was a plastic filter, looks like it was made from recycled plastic, not sure, but it worked. These filters are cloth, and supposed to be allergen quality. They are washable, and work much better than the plastic one that came with the unit. I ordered six (two packages of 3), but that was overkill. Still using the first one I took out of the package. One package of 3 should last you awhile.
525011
There are 2 types of filters long skinny or short fat one. My Samsung frig used the long skinny one. I choose to save $25 an buy a knock off brand. I noticed immediately water flow is weak. Then my ice maker quit working. Replaced this filter with a samsung $50 water flow strong an ice maker works. So much for buying a cheaper filter didn't work for me. I'll pay the fifty bucks for a samsung filter from now on.
1460684
I am honestly not sure on the model of the filter I have. But I do know the "cover" comes off and that's where you usually stick the filter. Now- I should note- these particular filters seem to be "thicker" than the regular ones... and I actually had to tape the cover to the base so it would stay on. Other than that, it works great!
1607759
I recently purchased a new frigidaire refrigerator. When I went to install the filter it would not click in and stay in place and water leaked around the filter when we used the water dispenser. Upon close inspection, there was a crack at the end of the filter along an existing seam.
1857007
Have you soaked it in cold water for 15 minutes and then scrub it ? Thats what the directions say. Also I know there are some phony filters out there. Where did you get it ? You need to call the filter company if you have tried soaking it etc and they can send you a good one. Hope this helps you.
2244435
It doesn't use filters. Do you mean replacement glass? Or some other piece? I would price it out. Might be more effective to buy a whole new one and save the working parts for future.
753864
I haven't had to replace mine yet, but you would just call the company and tell them which model you have. They would send you the correct filter. I received an e-mail reminder after just a few months also, but wasn't ready to replace the filter yet. What you will be replacing if you have the carbon block, is just another carbon block filter like the one that you already have.
1438799
I am not sure but I would contact the company. We purchased additional filters from them and they probably have a list of parts available. If it is less than a year old, they probably would cover it under warranty.