I had a friend replace the battery in my zone 16 window sensory yesterday. It worked for about 14 hours, and then I am back to " low battery signal". What is my next step?
1409021
sounds like the battery was not installed properly and is not being charged through the electrical supply. You might want to check the wiring and make sure it is hooked up properly
1409022
Hmm, good question. I wonder if the connection to the battery is bad? Maybe it was connected for the first 14 hours and then got jarred loose somehow? I would probably take the battery out and put it back in, making sure that the contacts seem to be clean and touching. If that doesn't do anything, I would call a local battery store and see if they have any way of testing the battery to see if it is good. If there is nothing obvious wrong with the battery, I would probably call the company that installed the unit and see if they have any suggestions. Sorry I couldn't be of more help.
1409023
Sometimes the GE Simon panel gets unplugged and then it will not charge the battery. It is a back up battery that should last about 12 hours.If you could have someone check the voltage at the battery and see if the electricity is getting through to it, this would be where I would start troubleshooting it. Also, you might call the alarm company to ask them to walk you through checking your connection.
1409024
Check terminals and check voltage across terminals and also check how many amps it is drawing.
1409025
Amazon asked me to try to answer your question, but I have no knowledge of the equipment you mention and am sorry that I cannot help.
1287359
I am sorry to report that something must have changed with production since June of 2013. I performed the exact same test that V.Bolinder did, and mine is dead. I opened it to see if, as others have mentioned, the panel was not attached. Oddly enough, it is soldered onto the board just fine. IN my opinion, the battery is not a rechargeable button cell. I am going to purchase some rechargeables of this size and replace, see if that works.
921695
Hi Jeff. Did you double check your connections at the sensor? A typical setup should be --1. Constant (+) power wire goes to the 'L' terminal. 2. 'Both' (-) wires from your power source and your device go to the 'N' terminal. 3. Finally, the (+) wire from your device goes to the 'LOAD' terminal. Also, try to adjust the sensitivity/light adjustment on the device while it's powered off. Then apply power. Hope this helps. Dave
1371285
Aha! That's what happened to us with an earlier model (PIR 720 RN). We installed it in our garage years ago. I don't remember its history, but in recent years it has been controlling a 100-watt incandescent bulb that burned out a few weeks ago. When I replaced the bulb, the motion sensor would not work (it failed with circuit closed, just as if it were not here).
433832
mmm in my case didn´t work because i bougth used and the battery was empty.. the trouble is the sensor hasn´t rechargable battery..you need to by a new one
2123204
Time to replace the battery. The A23 batteries included with the system are junk. A couple of my sensors only lasted 3 months. I bought energizer brand as replacements.
1074688
I understand your problem, but as I have not had a similar experience, I can only theorize as to a solution. It sounds as though you may have a defective or worn out battery; like any other battery, this one may last only so long. If this is the case and there is a warranty on the battery, you may be able to obtain a replacement by contacting the manufacturer. It's either that or purchase a new battery. Sorry.
251567
I agree. Send it back. Mine has been perfect. Changed the battery once and it works great.
583867
I was able to replace my battery. But right now its always blinking on one bar. It seems to be charging now though so I will be patient and let it charge. Hope fully bars will return. When its charging the bars blink right? Mine doesn't do that anymore. @Richard L How did it strip the battery case?
1431051
Had the same issue with mine (I have 2 wall controllers located side by side). I called customer support, and they advised that because of the close proximity of the wall controllers, I would need to turn the sensor switch (located under the swing up cover towards the top middle) off on one of the units- seems when they're close like that they mess with each other. Turned the one off for the far side of the garage and now things are working to my satisfaction. The light does not come on for the one with the sensor turned off (unless you turn it on manually, open or close the door, or walk thru the safety sensors), but I can live with that- beats having the lights on 24-7. Had the same issue with mine (I have 2 wall controllers located side by side). I called customer support, and they advised that because of the close proximity of the wall controllers, I would need to turn the sensor switch (located under the swing up cover towards the top middle) off on one of the units- seems when they're close like that they mess with each other. Turned the one off for the far side of the garage and now things are working to my satisfaction. The light does not come on for the one with the sensor turned off (unless you turn it on manually, open or close the door, or walk... » Read More Had the same issue with mine (I have 2 wall controllers located side by side). I called customer support, and they advised that because of the close proximity of the wall controllers, I would need to turn the sensor switch (located under the swing up cover towards the top middle) off on one of the units- seems when they're close like that they mess with each other. Turned the one off for the far side of the garage and now things are working to my satisfaction. The light does not come on for the one with the sensor turned off (unless you turn it on manually, open or close the door, or walk thru the safety sensors), but I can live with that- beats having the lights on 24-7. « Show Less
1786437
I get a message from the battery icon in Windows that says "no battery detected". Is there software that needs to be changed? Follow-up with Windows "help" says to engage the manufacture on this problem.....Battery is not charging and PC doesn't work unless plugged in and when plug is remove, it kills the PC so there is apparently no power from this battery? Note it did work initially with just the battery so it appears that the battery was drained down since and it is not being charged since it is not being "detected"??
2147711
If it is fully charged as you said check through the different channels it has on the controller (use new AA bat of course) .if this does not improve your dilemma ,than I'm afraid the battery Is not good I would request it from the supplier if still under warranty.. I hope I helped you ought
831564
I also charged mine for 24 hours, actually longer cause I charged it in the guest bathroom. Anyway, I pressed the button and while holding it you slide it up and it turns on. Maybe charge it longer and if that doesn't work it might be a defected one. Hope you can figure it out, otherwise you'll have to send it back and wait to get another one. I love mine, so it would be worth the wait if you had to return it.
1524165
This model does not have a battery in it. It gets its power from the main alarm system board. If your alarm system is working everywhere else except this sensor then it would appear that the sensor is not working any more. Make sure the rest of your alarm system is working properly before replacing the sensor. It might just be a loose wire in the sensor circuit.
878540
I'd say something is definitely wrong if your Pulse only lasts 14 hours. Have you tried upgrading the software? Otherwise, I'd exchange it or get a replacement from Withings as already suggested.
21576
I think you may have gotten a defect battery because I only charged mine for an hour or 2 when I first got it. (I disconnected it because the charged light turned green) and I was able to use it all day yesterday and today. I still haven't gotten the low batter indicator.
1595327
Thanks very much for your response. I'm only getting about an hour or less of battery life. I'm very disappointed. Thanks again.