My headphones are fully charged but they won't turn on. Why?
1420249
You might need to do a hard reset. Plug in your headphones using a powered usb charger or port. While it is plugged in, hold volume - and multifunction button(this is the power button) at the same time. It should reset your headphones. If it does not work, try volume + and multifunction/power button while headphone is plugged in. Refer to your manual for more info. Hope it helps.
1420250
I haven't had any trouble with turning them on. I just hold the bottom part of the four-way button on the right speaker shield until I hear beeps.
1420251
Try...http://support.creative.com/Products/ProductDetails.aspx?catID=437&CatName;=Headphones+%26+Headsets&prodID;=20616&prodName;=WP-350Also if you have tried Pressing and holding the Multifunction button located on the Right Earcup for more than 5 second, and it does not give the light or make any sound then you might have to return them. Try charging them again and make sure the red charging light is ON. Maybe they didn't charge...? Otherwise defective. Mine are awesome for the $. GL
1420252
I also had this happen and I believe it's because they won't keep a charge so I had mine exchanged. I charged them 3 times and right after I unplugged them I could pair them but it would only last a minute or so. That is why I figured they are not holding a charge.
1420253
Hold down the lower part of the earpiece until you see a green light. Keep holding it down until the light blinks a rapid blue and then blinks a slower blue. Turn on your transmitting device and wait for it to recognize your earphones.You must "pair" the transmitting device with the earphones first.
467930
I really don't know bec my headphone stop working few time after I bough it !!!!
1740699
Karen, you must have a "charger" unit, that the headphones set into to recharge. The "rechargeable" batteries can be bought at Wal*Mart. If you don't have a charger, check out any search engine (I use ask.com) and write in the name of the headphones and the model number. You will be able to buy a new there (or used unit on e-Bay) I absolutely love our headphones! They work great and have excellent stereo quality.
215593
Mine would not play even plugged to speaker jack unless it was fully charged.
331186
They are broke. Mine works great on both sides. Make sure it is fully plugged in though. If the connector is not all the way in, you will only hear one side.
1487112
Swap/verify headphones, check all things and visually inspect anything you can including wiring or soldering or anything that would look out of place or worse, missing. Then make sure all levels are turned up. None of that works yours is broke.
818795
No, but I have a weird problem. My new battery life is about four minutes and then the red light comes on. The batteries work in other equipment, but not in the headphones.
509852
I believe I have found the answer. I suspected it was the weirdo USB cable it shipped with. I bought a new one, and it charges just fine. It's annoying that it uses a non-standard USB connector. My headphones are just fine now. Currently, i've positioned my charging cable so that it never really twists and turns, which is what I think caused the original problem. I think the internals of the cable just aren't very good.
2237286
Mine is still working great so I only have a couple suggestions. Try to reset unit by leaving it turned ON until it completely dies. Then recharge unit and try it again. If still won't work, try a different Bluetooth device. Make sure Sharkk light flashes blue.
395271
I'm not sure what you are asking. It sounds like what you are doing is wrong. Headphones cannot be plugged into an input, try again.
280990
Did you charge them first? They need to fully charge (which takes several hours) before you can use them.
985739
I could not get these to charge either, so I sent them back and got a different pair. Sorry I cannot help.
1174206
Same here. They just stopped working for me a week ago. Green light is on showing a full charge, but that's it.
1395774
Seanna- please make sure the earbuds are off. Then, hold the power button PAST when the headphones turn on, for about 7 seconds, until the blue and red lights flash repeatedly. At this point you should be able to sync easily. Let me know if you have any more questions.
985741
Ok, be sure the headphone is in the charger correctly. On the bottom of the left earpiece, there's a opening on the bottom that has to fit in to the power strip in the holding stand. I had trouble at first until I realized that if it is correctly, a light at the base of the charger changes color. To test it; slightly lift the headphone and if the light goes out, it's correctly lined up. Again, I had the same problem until I realized I wasn't lining the opening of the headphone with the thingy on the charger that's only on one side of the bottom. Good luck.
1603578
On one of the ear covers, the opposite one of the on/off switch, is a small jack that the charger cable plugs into. the light on the on/off ear cover should then glow red until the headphones are charged.
267827
They probably need to be re charged. Mine still work fine. If it allFails try re- pairing ot to your device