I had to get a new laptop but the software doesn't work with Mac os x 10.9, what can I do? I just got this scanner over the summer....
1403323
I have excellent results with mine but I'm an MSDOS guy. About Mac, I know nothing. Have you talked to Mustek? Maybe there is a driver that will help. I had a problem with a RAID drive that seems to have been cured with a new driver.
322990
If you found out an answer to this problem let me know. I am trying to use it on a windows, from a mac, and it wont even read it.
160288
BTW it now works on Mac after various driver upgrades, usb only scanning, only some of the tools on the mac can use it as a scanner, but it has improved. Did I mention that toner is more per page than most other units....
207348
Hi, I too have old MAC laptops. I bit the bullet and searched on Goggle for " used macs" It is not the best way but it worked for me. I has aquired 4 used macs and am surviving the on slot of the new tech, OS systems and etc. It is a bit of crap shoot but I have extended my use of "clasic" SW. but the time is near where I will have to go to the newer software. The new SW is making our old SW useless. Regards W. Kirhgofer
2195090
Yes, with the CD software it works well on OS X 10.9.5 Mavericks. Great scanner for art or photos!
333632
Hi Rena,This is going to be a shot in the dark. There are some computers that are not compatible with some equipment. If you don't see anything in the card, and all your connections are correct, it may be this little scanner is not compatible with your system. I hope this helps
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I'm running a new MacBook Pro with Retina and OS 10.9.4 and it didn't work on my Mac. The controls are unresponsive and the touch pad/mouse doesn't work. Tried uninstalling/reinstalling and a few other things, but nothing fixed the problem. I went and checked for patches online and couldn't find any for Mavericks, but instead found the software for sale on the Mac App store (updated to work with Mavericks). A quick download from there and I'm running just fine.I would simply buy from the App Store and skip the disc version. Your mileage may vary. Good luck!
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I'm running 10.6.8 and it's working on the iMac. You may have to download updates or something. Unless you are doing large format, one of the lower priced scanners may do just as well for you. I think some of the newer ones don't require the warm up times etc. this one does. I've had it for quite a while and haven't had any major issues, occasionally you may need to unplug it and do a restart on it, but you probably know how to do all that stuff already. Have fun.
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Whatever you do DO NOT BUY THIS SCANNER. It does not work on a mac, though it says it does, and mustek offers no driver support. Look through the reviews of this product and you will find many frustrated people who bought this for their mac and found it does not work. Buy an epson large format printer/scanner. They have many out there that scan 12x18 and are of a comparable price, and offer driver support for mac, windows, and linux
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I dont have a mac some say you can not scan with a mac please call this number and they will be happy to help you Call 1-800-ASK-XEROX
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What type of mac do you have? All the other posts I have read say that you need all updated software and then it does work.
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Yes, mine scans fine with OS X 10.8.5, using Preview over the wireless link. No separate driver required.
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The HP Easy Scan software I downloaded doesn't seem to have a duplex mode for scanning. I'm using a MAC with OSX 10.11 You can either go to the printer through System Preferences and click on the scan button, or use the Image Capture Utility in Applications and select the printer... both of these seem to work for duplex scanning. No problems yet.
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I have this scanner. It only scans on one side. I never installed the software that came with it because it was immediately recognized by my mac. It may have software that assists with the page ordering but I'm sure you'd have to run the document through twice. I'd google it to see if you can get the manual online. Either that or see if there is some freeware to assist with the page ordering.
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I purchased this printer today. I'm using it with a Mac and wireless networking. Everything works fine except the Scanning Software. When I try to start the software it says "Epson Scan cannot be started..." I can't even open the software let alone get it to work. I've deleted and reloaded the software from scratch on two occasions without luck. I also downloaded the software from Epson for Snow Leopard and installed that, along with the latest driver from Apple. Still no luck.Can anyone offer some advice?
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You need to follow the instructions at the site above *exactly* as they're written. What is it you "don't see"? The scanner in your Mac's settings window? The driver on the website above?
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Good luck. I have Apple and discovered this scanner does not work with Apple after purchasing it. I was not able to find that limitation in the description when I purchased it.