Hi, how do I get Support on this after I buy from you?
1414926
Please contact us and we will give you support as well as firmware updates. Thank you!
1905504
Ralph, the forum in which you posted this is a place where you ask other owners of the product a question. None of us can help you with that, you need to contact amazon or the seller whom you purchased the item from.
2106480
Email/call the vendor. He actually called me before he shipped the product to ensure that I understood the process. They are very helpful.
1227470
If you get that error message, then the seller is a scam artists. They are trying to get you to purchase outside of Amazon by embedding their email address in their logo. If you see this, report it to Amazon immediately using this link:http://www.amazon.com/gp/help/reports
777724
I found the best source for help with this product was to call their customer support line and talk to a live person. They were great and helped me resolve issues like yours when I bought this product.
880406
I would email their customer support. You can go to http://www.rokkitchentools.com/ and under contactthe email listed is db@presso.co.uk. Send them a scanned copy of your receipt.
1019100
They will email you or u can contact seller after purchasing throught contact seller
1997509
contact the seller through Amazon. Your Account -&gt; Your Orders -&gt; Magnus Innovation -&gt; Detailed Seller Information -&gt; Magnus Innovation Customer Service
1905193
A support rep told me he would email the shipping team. I should receive an email today regarding when it will ship.
686809
i regret buying from this company. there is no support. they promptly reply when you are just considering your purchase. i called their support line (after many un-answered emails), they were not able to answer my question. they got my number and email, a week after, haven't heard from them. beware.
113351
Unfortunately I can't assist as I purchased this item for someone else. Apologies.
569313
No problem at all! QAfter you make your purchase, Just send us a message with this information via "Contact Seller", which is located in your confirmation email from Amazon.
1211888
Hi ,did you buy it from our store? If so please tell us your order ID and give us more details about your problems. We will try our best to help you.
612981
yes, i wrote a review stating this a little while back. good luck getting support. looks like they went out of business.
1358683
I would contact amazon by e mail with transaction #. They have always responded when I had an issue, but issues are not often. I have always had a satisfied response.
1411392
I believe if it was ordered thru a authorized reseller you should be fine. Fine not you could always call them and explain to them what happened. Hope that helps
104309
I would reccomend contacting the store you purcahsed from. They can trouble shoot with you.