Container is not sealed. Does anyone know if they changed the packaging?
1405528
I have ordered three of these containers within the past 6 months and none of them have arrived sealed.
1405529
The item does not have an outer seal but should have an inner seal under the lid.
1405530
Viralys is a supplement and therefore is not required to be safety sealed as it is not regulated by the FDA. Safety sealing for items like this are at the sol discretion of the manufacturer.
1405531
The problem with the inner seals is that they come loose when you open the lid. If you open the lid SLOWLY you will hear the seal breaking.
1405532
Bought mine from the vet and she insisted that the containers are never sealed. But the price there is too expensive and now I buy it from Amazon. You can trust this company. Have 2 kitties and they eat the powder twice a day on wet or dry food.
1405533
mine was NOT sealed from the vet or from Amazon ... all seems the same to me ... still working wonderful for my three kitties and I will buy again from Amazon! I hope this helps.
42218
Mine was not sealed down;It should come loose by using your fingers. Mine was easily replaced. If yours is not loose possibly use old knife edge to loosen underneath the seal between jar & seal. Careful not to damage jar.
1723715
It looks like the packaging has changed since I last ordered mine....not sure if that means that the formulation may have changed? Might be best to contact the company...or make sure whoever provides the ingredient list to you has the current packaging.
355758
Mine came in a different container. Mine is a pump. Both were sealed. I have no idea how to tell if or when they are expired.
1720346
Mine wasn't sealed either and when I shake it, seems like the bottle is only half full. I'm concerned that I got a bottle that has been used and returned. :-(
22066
Mine wasn't like that but I don't know if they kept the packaging the same. It might have changed. But when I got mine it was in a mylar bag. It is a resealable mylar bag if that helps
1574459
I purchased two of them and neither were sealed either. I didn't think anything about it at the time. But I've been using it for weeks and haven't had any issues.
1059525
I think it just came in a brown eminence box that was sealed not the actual container itself
972459
I am sure that the container, if you ended up ordering it, would have a different expiration date. For me, the one that I had purchased, expires in April 2015.
1230331
I've never had this happen. I think your container is defective. I would return it.
1143429
No, its suppose to be sealed by the manufacturer by using seal glue for the box....you might have received an open product
1982933
Hi John, Your product should be sealed. If it isn't, please contact Amazon so they can send you a replacement. Mike
2021774
I have received it in similar packaging and also their used to be a Silica pack in it or something similar for freshness which I am not seeing anymore...Anyone has any recommendations?
2263261
Im not sure? it's not sealed so im not sure. Though the item inside is packed in clear plastic then taped.
32127
No it came in a ziplock and not sealed, I would not purchase. Don't know if it was sterile
642227
Hi Kevin - All of our items are 100% brand new, un-used when we send them into Amazon for delivery to you. If the item came to you sealed in a black bag and then the box was still taped shut then NO. If it was not inside of a black bag and the box that was inside of the black bag appeared ripped open then you should return it. Before each one is bagged and boxed for selling the lids are opened, inspected and have the lubricant placed inside of the cap..... so it is possible that a fuzz ball from one of our employees shirts could have fallen in accidentally. Also sometimes there are small plastic pieces that get left in the caps of these from the manufacturing process, they tend to look like small fuzz balls as well. Regards, BAFX Products Support
194719
I have just checked a new unopened canister and it seems to have settled. I turned it over a couple of times to unsettle it and the container appears fuller. I generally do this a couple of times between uses.