Good evening I received a package with two tablets of this publication but unfortunately one has faulty charging port. Please like I can do to change
920706
I would definitely contact the seller to exchange for another one or at least pay the bill to have this repaired, if the tablet was purchased new.
783155
I have had my Sero 7 for a year now and have had absolutely no issues, however I have heard of the charging issue but my theory is that !most of the time folks are rough on the charging port of tablets, like plugging in and still moving around with the tablet which will put a strain on any device. Have seen this issue with almost every tablet my kids have had. It is always best to put the thing down and charge it. The world won't go anywhere for a couple of hours.
1882089
When I received the package, open it, found 2 stylus have some scratch. It must be when they shipped it all together in one bag. But I am using it now. Thanks
156462
Both of my nephews received one each. Both tablets no longer work because of charging and battery problems.
1834259
what you should do is,,1. un-plug it and reboot ur tablet,,2. turned the power off,,wwait about 5mins ,, 3. power up ur tablet ,,if not fully charge ,,4, plug the charge in ,,and see the indicator ,,should show charging sign,,5. if it doesn't it mean ur charging port is defected !! 6. the charging port is very sensitive ,,by forcing and wiggling it a lot ,,you may have damage the charging port ,,
2108050
You need to get the right charger, if its not charging after a day it might be your tablet
434140
Good luck. The one my grandson had was missing a charging port connection. My attempts at getting a solution were futile. I fear you wasted $18 on a POS.
560879
I am sorry but I do not own thsi Tablet anymore. The Ematic was of poor quality and I had to get soemthing else.Sorry I could not help.Good LuckJacob Arnon
510487
I bought this and had the same problem so I sold it haha. It's not a good tablet. Sorry you wasted your money :(
717990
I had the same problem before I realized the charging port was damaged. The port gets shoved back into the unit and no longer takes connects to the charger. I can't say this is what is wrong with yours for sure. The unit I had was a piece of junk. We rarely used it and it was just over the 1 year warrantly when mine broke. If yours is still under warranty, I would return it and get a different tablet.
2108049
I wish I knew. My only thought is that maybe it won't charge because something is wrong with the tablet ... Or if it doesn't fit maybe its the wrong model. Wish I could help but don't really have an answer ... Is it possible the new cable is defective?
643519
Sorry, I cannot help you as I returned the Tablet to the vendor. Thank you.
1181979
Same here, I bought two of these chargers, one was fine..the other one had a broken brass strip on it and the battery will not charge on that side. I was wondering the same, how do I get a replacement as this one is obviously defective. I don't want to have to go through the whole process of having to repackage it, sending it out again, and waiting for the replacement. I was very disappointed.
1243710
This happened to me also. I thought it was the charger. I bought a new charger. It still wouldn't charge. I returned it to Amazon (manufacturer has a 1 year warranty on defects) and they sent me a brand new one that does work. It wasn't the charger, it was the charging port on the tablet. If you need to return yours for the same reason, go to your orders page and contact the seller. Amazon was very fast and helpful in replacing it for this reason. The new replacement one has been working (charging) fine.
2136346
Bad power cords are the main reason the battery won't charge. Buy a new one from an Amazon seller for $10 - 16.99. They are awesome quality and your battery most likely will recharge. But know that these tablets are not made to last many years. Not sure if the battery can be replaced even.
1679445
I thought the charger was durable, looks unbreakable. I think contacting Coby may be best option. Also want to mention square trade it would replace your tablet if anything happens to it. Best luck! I'd be lost without my Coby
2256386
When the tablet is docked it will not charge due to the amount of power required but you should be able to charge them separately. If you see the amber light come on when plugged in it should be charging as long as their charging separately