What kind of guarantee does Amazon gives on this unit? Thank you.
1432024
Amazon has always been very professional in backing items that are purchased directly from them, especially if received damaged or not working. In going to the manufacturer of this heater, if I remember correctly, it is warranted for two years from them. Hopefully, this helps.
2176873
No clue. All I know is I bought one from Amazon.com and it is one tough machine! Why are you so worried about the warranty. It is like looking for car insurance that replaces your new car if involved in a crash. Really, do you expect your unit to break down before even running it?
327633
I called Amazon and they said it was a 30 day warranty! When I received the unit it said it has a 90 day manufacturer's warranty!
974318
I bought a refurbished unit and it had, as I remember, a 90 day warrantee.I've had the unit now for over a year and never had a problem!
556368
I bought this as a gift, so I don't have any info the guarantee. I'm waiting for my friend to return from vacation...to get whatever info is available.
1002165
I purchased one, but out of town Send an email to Amazon service. That is how I found the answer. it is a great unit.
691729
Allan, I really don`t know. Therefore, I believe that Amazon is co-responsable for seller indication. The seller must keep a warranty if it is not covered by the factory.
631827
I purchased this unit from Amazon and the 5 year warranty was included..and I registered the unit with the manufacturer. I suggest you call Concept to confirm..they are extremely helpful.
1371725
Nope. You get Amazon's 1 month replacement guarantee if it doesn't work, but that's it.
843958
If the product is directly purchased from Amazon, then we can trust and buy the product. Mine is working good for the last 2 years and didnt have any issues so far.
744265
I really don't know, however you should be able to call amazon customer service.
460119
One year but they want to you to pay for shipping it back to them for replacement. Amazon has a great return policy that provides shipping and replacement in the first 30 days. This unit works great, when it's working.
1411774
Actually the one I purchased did not have warranty, didn't see one available , I never have trouble returning things to amazon, but I would ask amazons customer service if your interested!
1092329
do not know about guarantee but i will tell you that if you operate with other wireless speakers it has an issue. turn off back wireless speakers and it works great
1946424
Hopefully Amazon will honor it since the "Warranty Card" included with the manual is a poorly-written and ill-formatted translation that offers no contact or return information. However, it does specify in vague terms that the warranty is only valid for one year from the date of purchase and covers manufacturer defects only (at their own discretion). The 24 month claim must originate elsewhere. I'm assuming, given its price and lack of instructions, that I'm on my own to fix it and/or replace it regardless of when or how it fails. If Amazon honors the warranty, I'll consider it an unexpected bonus.
80681
There probably was a guarantee but Amazon refunded the money any way. If the business you bought from went out of business any guarantee will be worthless If you bought through Amazon they may cover it.DERRICK
2043188
I have had no problems but have only had the unit for 30 days or so. I would hope that Amazon would immediately replace the unit in god faith based on its price and repution as being developed by NASA. I know that is what I would expect knowing amazon's excellent repution for selling only quality products.