What is the warranty on this product? I bought this last September and only used a handful of times. the connector inside the case broke.
1442382
1 year warranty. The last of mine, last for 3 years then cracked! you could try a discount code with x-1 by H20 at least but your product seems in warranty!
1442383
www.x-1.com/download.php?f=download/manuals/XB1-BK-X.pdfCopy and paste link to web site. Open pdf file and information is at bottom.
1318847
I didn't receive any warranty information in the packaging. However, there is a security label on the cable, which they state not to remove otherwise you will not be able to return or get a refund.
1089422
Hello Cherrypie10,There is a 1 year warranty of this product. If you have any other questions please call or email us and we can help you out. Thanks,Mediabridge Customer Support856-216-8222support@mediabridgeproducts.com
1009588
I don't know about the warranty. I have been using the case since December including the clip with no problems. I saw the comment about the clip in the reviews so was concerned but it has not been a problem for me.
2103214
The reseller kit comes with connector cables for the drive. Not too sure about the warranty. Great drive though. It hasn't given me any problems at all!
1485864
Hello, I'm on my second pair as I had an accident with the first and snapped off the connector - my fault. Both pair were bought in two different countries at different times to where I live now, so any warranty issues, had I pursued them, would probably have been negated and not worth the bother. Afraid I cant help, you could check out the website for their policies. Good luck.
887741
Sorry can't answer that got mad and tossed it. Didn't care if there was a warranty or not, it will just break again. But I love the case.
982014
hi, when I bought it this article and fix ok, but when installed in the phone the flex cable for the tactile touch screen connector was very very short, when I tried to connect it to the logic board it broke because it was to smaller than the original, so I think this is a defective part, I can't send it.
1324511
Mine stopped working in a little over a year (frayed wires from use) . So I didn't pursuit the warranty. I did open it up and fix it myself. Challenging but not impossible/impractical.
2030986
There was nowhere on the package that said there was a warranty when I received the item. I did email them and they responded with saying they sent me a defective case so they sent me a new one. If you do buy, you should water test it beforehand. For $7 I'm pretty sure that it's just another case.
1534615
Mine actually broke inside, so there was no way to fix it. It did last more than one or two uses; mine broke after the warranty was over!
812911
I have no idea whether it comes with a warranty or not. I assume it does. However, I returned the one I purchased because the cables were way too long and pretty much filled my whole case.
2049992
The cable isn't user replaceable... I suspect you could probably open the unit and do it yourself but I highly suspect that would void the warranty!
1244931
I don't know about the warranty. When I got this, some time ago now, I plugged it in and have used it ever since with no problems. I have learned over the years not to jerk out the male side of plugs as it loosens the wires in all many products.Now i keep it in the car just in case I'm not using siri.
1967291
Should be under warranty.I would suggest going to Amazon for a replacement, assuming it was purchased from Amazon.
950511
Any kind of data. Why would you care? After a few weeks, of use, the USB connector will break off. You will not be able to recharge the unit. It happened to 2 similar products, that I bought. It is no coincidence. It is bad design and manufacturing.
1131645
I haven't had a problem with the connectors or card reading or anything, but the plastic case did crack sometime on me and I'm not sure when it happened.