I used this once and now can't get the pouch to unsnap open?
1430810
Wow, the snaps on mine are tight but I haven't experienced this. I would try gripping the mesh in between the 2 snaps but close to one of them and pulling apart from there, or carefully pry between the two halves of the snap itself with a screwdriver. Good Luck and I hope that helps!!!
1664558
I had a hard time with that too! My wife figured it out. To remove the "clear" part from the "not-clear" part, look along the attachments that are connected when you press the bottom release button. The part located at the border of the "clear" and "not-clear" part can be pressed. Press this in, pull and (here is the step I could not figure out and did not want to force for fear of breaking it) lower the clear container a little bit and pull in the opposite direction on the opposite side to release the one additional clip. I have not yet done this myself. My wife did it, and washed it, and now we are waiting for it to dry. Seems pretty sturdy though, you seem to be able to pull it a little more than I thought would be reasonable. This post was from a year ago. but hopefully this can help someone (I am betting A Happy Mom has figured it out by now).
2184449
You have to take it out and try again. Just keep trying until it snaps in completely.
2136009
I got the same issue at first. I managed to open it up this way: Hold the bottom plastic/clear at the point (the spout) with one finger in one hand, and your other hand is holding the the stainless/metal part, then pull the clear plastic part away from the stainless /metal part. Good luck. Hope it works for you.
2164495
I have had some trouble getting it open sometimes, but I just try to turn it back and forth and suddenly it unscrews....
1504317
You should be able to pull it back out. Maybe fish it out with a pair of tweezers?
451399
I can't get mine out either. I will try what you said and see if I can get it out. Thanks!
407933
You have to gently pry it open using a fingernail or similar small object. Here's a picture of the opened enclosure: http://d.pr/i/fNMS
2136008
I had trouble at first too .. I think there are clear stickers/tape that hold the top and bottom of the tray together that you need to remove before it will open easily. Look very closely and see if you can find and remove them and then try again!
72411
I also am having the same problem. I called the customer service number & she said to make a loop and get it just right and it comes right off. Not on mine. There doesn't seem to be a slot where the old belt can slide off. Help?? Anyone??
796601
I have been buying this product for years and have never had this issue like this one. Some one strong than yourself to open it :-)), or a rubber lid gripper you can find in most grocery stores. Good Luck, it's a great product!
2157093
I had the same issue. I held the mic with two hands and placed my thumb nails into the two grooves 9on the left and right side toward the botton of the mic cover) on the side of the cover and pushed in the up direction toward the mic and it popped open. To close it i had to struggle as well as the battery applies pressure to the cap.
805353
I use a butter knife and wedge it under the edge of the lid and then try sliding it across so that I can pry it off. Sometimes it's easier to pry open when it's not overfilled. Good luck! Hope this helps.
1813063
The retaining clip pinches to open. You can squeeze the one side with needle nose pliers and pry the other side with a screw driver. I have also used a small screwdriver to push in one sde, pry up with another screwdriver at the same time and then try to push in the other side of the clip. It gets easier the more times you have to replave the cables.
1083603
I'm sorry Tracey your having this problem but you usually twist it one way to extend it and the oppisite to retract it. There's also a clear stopper in the midddle. Make sure to take the stopper out then try it. If thats not the problem then it might be broken. You might have to exchange it for a new one. I hope this helps.
236746
push the sharp end in the slot. then push the sharp end down to the other side and move it up and away from the slot. there is a small bar under there that keeps it locked [look in the open end and you'll see the little bar].........it's kinda hard to explain. it'd be easier to "show and tell"!
1810259
I open the side and then the pouch can stand up on its own. I use one hand to help hold the slot open and either just pour (as the slot is on the long side) or use a spoon to spoon in the food. For example, I've used a large jar of apple sauce and just poured it in fairly easily without a spoon.