How does the warrenty work? i think i heard that you need a receipt to have the warranty valid, would we use the receipt from this purchase?
130835
If you go to Your Account (on the website, it's at the top to the right of the search bar), click on Your Orders, and then find the order, you can find and print off the invoice (which works exactly like a receipt as it shows that you bought it). I have never had to do something like that but I imagine an Amazon invoice would work just as well as a receipt. It's what I would do in your situation.
130836
I'm not sure. I would think you would use the receipt from Amazon, yes. Good luck
1943677
I have not had to use the warranty, but to the best of my knowledge, it is usually through the manufacturer. you can always start by contacting the seller and they would advise you.
1481612
I received an email confirming my purchase of the warranty on the same day I purchased the camera. I believe I had to register with Assurant. I haven't had to use the warranty service, so I'm not really sure how to use it, but I did receive some additional information about a month after buying the service. I'm assuming the details are in there if I ever need it.
1633898
Just keep the box, and receipt. The paperwork inside explains how and what to do if you need service or replacement. The 2 yr warranty is included with purchase.
293382
I haven't had a problem where I needed to use the warranty. Mine works very well.
6137
Yes there is a warranty. Call the 800 number and they will send you a print out label to send back. Make sure you give explanation of what happened. A receipt would be good as well( make copy)
1914269
I was told by the company that you needed a receipt to get a refund. However I don't suggest calling the company they have no customer service number and when you call it automatically has all your information and it bills and sends you a new order. They did call me because I hung up when it started ordering a hose for me. Mine failed on first try, so I still had the box but no receipt. I was able to get a credit for something else from the place I purchased it
1552679
idont understand you. are you asking me if i know about warranty or if i use warranty?
1971118
There is a 1 year manufacturers warranty and 100% satisfaction guarantee. So far mine is working just fine. Haven't found enough info myself on returned items to see how people are treated. Usually if you buy through Amazon, there isn't an issue. Also if you purchase with a credit card you sometimes have an additional automatic warranty. Just some thoughts.
2030108
The company will replace it but only if you have the receipt. Call them, they are very nice.
451835
I don't know how the warranty works. I got mine and it works great. I have had no issues with it. So far a great buy for the money.
1194650
I purchased a refurbished one and it came in the original box along with the original documentation, which stated that there was a 1yr manufacturer's warranty. (I never had to file a claim though)
93601
you can purchase other than amazon. you will always need to provide a copy of the receipt. if it is a refurbished item there are additional stipulations. you can go on their website and all the information is provided.
189941
Apparently the warranty is void if purchased online. It's been a great unit so far but that is the goofiest addendum to a purchase as I have ever made. Big bright tags state this fact when you get the box; inside and out as I recall.
183215
I bought the warranty for an item I bought through Amazon but the item was out of stock. The warranty purchase was not voided so I have a warranty for what? Made the company aware but still it has not been credited back to my card. :(
128491
in order to get the warranty you must purchase in store/mall...which in my opinion wasn't worth the extra money...my daughter has had hers for 2 years + and hasn't had a problem...for the money I assume when it goes it will be fully depreciated.
1219939
No I did not recieve anything on the 7 year warranty, what should I do, how do I register my purchase?