Does anyone know how to contact the manufacturer or know if there's a warranty? The plastic piece that held in the metal teeth just fell out.
1406874
My first one lasted a year for a long coat akita and a cocker spaniel. I replaced it happily for the $
1905449
Send a picture of the damaged toy to the company. They will send you a replacement.
123323
Unfortunately, this happened to ours as well. Then, it simply fell apart. We returned it as we had only used it for a trim one or two times before this occured. It is a great design and a fantastic tool if it wasn't so poorly made. If they could work out the kinks we would try it again.
1906145
I also fractured mine as well, I do not have an answer on what to do. Mine did not work well enough to invest a lot of money to repair it. If you find out let me know.
1261396
I've had this blender for about a year and a half and the part of the shaft that holds the blade on has worn down so that blades will no longer stay attached. I just called the phone number listed here (888-642-5534), told them my problem, and they are supposedly shipping me a new shaft. They didn't give me any trouble - great customer service! I guess I will have to wait and see if I actually get it, but based on my experience so far, I would suggest you calling the company.
1115496
Mine broke too. :( I would love to know the answer to this question .. anyone know how to contact the seller?
757060
That happened to mine when it was shipped so I called 800-4DREMEL, somebody there walked me through the process. It's sort of hard for me to explain but I'll try. Take off the collet nut, if you see a silver colored shaft still sticking out of the nut pull it out if you can, if you can't pull it out then push it out using something hard like a pen or the little screw driver/wrench thing that came with it. Then put the collet back into the dremel unit followed by the collet nut, then the shaft that has the drum disk goes in and tighten it down. Hopefully that helps somebody. If all else fails call the nice people at the company. I was very pleased with their customer service and my dog is pleased that I don't use the guillotine clippers on her anymore.
1879842
If purchased from dentist or manufactor direct there is a warranty, Otherwise forget it. No warranty if purchased on Amazon.
1931218
Mine are a few years old and the same thing happened. I spoke to customer service and they are too old to replace, but I did repair them with a drop of super glue on a toothpick. Was told the new models are threaded so you can tighten them if it works itself loose.
426639
same exact thing happened to me! where the screw mount meets the shaft seperated and when removed you can see where the "glue" had shattered and failed.ive tried to contact them but nothing in return. let me know if you had any better luck.
2040151
My showerpik also stopped working. I have yet to contact waterpik to ask for assistance, but plan to do so and will share their response. My thought is that they will not replace but am only surmising.
1187346
Directly from the manufacturer if you are looking to pay for it. I received mine broken. I contacted the seller and received the replacement directly from the manufacturer (at seller's request).Good luck,
2021939
Hi. I've bought replacement heads at dazzlepro.com. They send me e-mails and run lots of sales. I'm really pleased with my electric toothbrush. Hope you enjoy yours.
422835
I'd suggest just but a new one they are only $15. Doubt you can get just the metal part.
1404613
If you're saying the plastic piece broke between the terminals then yes I had thatproblem. Just make sure connections touch at the outsides of the + and - terminal and it works fine. I sent them an email about it and they sent 2 New batteries but the old ones still work... I think the casing is a little less than grade a but the batteries themselves with great. It's worth it to me and doesn't seem dangerous. Good luck
533491
I'm sorry it fizzled out on ya, mine is going strong and I've had it over a year now, I would imagine that the manufacturer has a warranty on it but I don't know what it is, go to their web site and see what you can find out, again, sorry I was not much help.
1988886
I didn't have that problem, everyone I talked to could hear me fine until I dropped it onto a tile floor and broke it and ever sence then it has slowly coming apart it now broke atthe left hinge where the wires to the face is I can only talk to anyone on speaker or blue tooth and now theblue tooth is having troubles I like to get another one but they want200.00 for a new one having drawned my first one