What to do if it is broken
420111
Hi Phyllis,Amazon was GREAT at accepting my return- contact them for a Return Merchandise Authorization, you can print out the UPS label and ship the stroller back to them for a refund. I had thrown away the box so finding a box to fit was the only real pain, I had to pay my UPS store about $30 for a custom box; but it worked and Amazon was great. I ordered a different stroller- I really loved the City Mini but the front wheel kept locking so I didn't order the same model.
420112
I don't know. We haven't done anything since we tried to contact customer service, but were not successful. Basically, we just have a stroller that works when it wants to, but the majority of the time the wheel locks and we can't turn it. Sorry I'm no help for you!
1197267
Best thing to do is to contact the seller and tell him about it. Perhaps he will replace it.
32627
I think you can replace the element if that's what has broken. If you go to a sight called 'How To Mend It' they seem to have an answer for you. good luck and a Happy New Year to you and your family.
711195
If what is broken is the glass, then you can deattach the broken glass to the frame and attach the lcd replacement to your current frame. In case the frame is broken you have to buy a separate one.
2214348
I'm not sure. You might have to call the company or just replace the whole thing as it will probably cost about the same.
2245450
the only think i know is to send talk to company and send it to them. it is worth it, it comes back fixed and sharp, i have never broken one myself. But yeah, if you should be able to send it to the company
1351007
It is broken. My hubby soldered mine back together for me. It's good as new now and saved the hassle of sending it back.
2273690
I will be honest with you, ours was broken when we got it , then they had no more. All i read are bad reviews on the product and the company. good luck
1799518
I didn't know that.anyway that's a good news for me . It's broken I need to get fixed. how can I contact to the seller? Let me know
1812559
It must be broken and you should return it and ask for a new one. I know the two I bought for my grandchildren worked very well.Good luck!
542728
Call the company. They were very good to me when I had a problem. Most likely it is under warranty and so don't wait!
1729675
If it arrived broken I think the no questions asked warranty by Amazon is over although they may still take it back. If it broke in your possession there may still be a chance Amazon will replace it. Contact them.
1688035
You can contact the company and they will replace it. I broke mine, and they sent me another for no charge. Look them up on the internet. Call the corporate number, and they will connect you with customer service. I had to call them twice to remind them to send it, but they were very nice about it.
1287929
Then it's broken. You can send it back or cry into a pillow like I did because I broke it even more.
1366488
If you talk to the company they will have you send it back to them and they will look at it and fix it, then send it back to you. They did that for me when I had a problem.
2124197
Just go to Amazon good return page and send item back to the seller to have it repaired or replaced another unit, you have to pay the return postage though. I have done the same before. Hope this helps
1554908
I would ask the manufacturer. Depending on how old it is, they might replace it. If it is a few years old, you might want to replace it!