My auto shut-off failed the other day and I can't seem to get it working again- perhaps it got overheated? Anyone else have this problem? Suggestions?
1434056
I have found that it reacts differently to certain oils. Make sure you are using 100% essential oils. Adding only distilled water to prevent mineral deposit is important. When I've experienced an early shut off, I add more water and use oils like lemongrass or geranium. They seem to cut more oily types of essentials.
1434057
mine shuts on and off all the time. I think it is to keep from overheating although it is ultrasonic and does not use heat. It is probably getting sticky from all the oil and probably needs cleaning.
1292920
Unfortunately, no. I have accidentally left mine on for long periods of time and luckily have had no steam/burning/problems; but I sure do wish there was an auto shut-off for safety!
721753
did you ever get your steamer to work. I have to keep hitting the reset button. It only last a couple of minutes and the steam quits again. Someone said I may need a new thermostat. Just wondering if you found a fix or tossed it!
1200407
I talked with Sunbeam today. The auto shutoff is after 10 hours. We confirmed this with our one we bought 2 weeks ago
467892
Mine did not show it was on but was very hot and was diffusing. I was worried because I could not get it to shut off or reset even by unplugging.
1051177
I would say turn it to the off button for awhile and then try it again. There is no thermostat, so it might be it's way of saying turn me off for awhile I'm too hot.
831875
You may have a wire crossed. My works just as the oem did. I took a picture of the wires before removing the old one and put the wires back on the exact same way. When mine hits temperature setting (either heat or AC) it shuts off automatic.
339787
I encountered the same problem, it shuts down itself after being turn on for awhile. This is due to malfunction and bad design of the product. I returned mine to amazon once I found out the issue.
2082838
Had the same Problem,it worked once then shut off and never came on again, I sent it back its a piece of junk
15959
Mine has shut off when it has overheated. It would not start again until it had cooled to a completely-off temperature, which at least once took an hour or more.
1082640
Peggy, It goes into an over heat mode and needs to cool down. Unplug it for a few minutes and then plug it back in. It should be good to go.
1049711
Did it get too hot and electrically shut down. Contact the Manufacturer, they have "troubleshooters", who could give you an answer, once they get "all" the facts from you. I can't offer much more. Sometimes there are answers, if you "google" the problem. It works with auto and plumbing problems. Good luck!
1630655
I had mine plugged in for a few months - only using it occasionally - and one night when I wasn't using it, started flashing red in the middle of the night - it didn't turn the heat on while it did this. It didn't stop when I used the control so I unplugged it and replugged it in and it's been fine. Nothing in the manual about that. If it does it again I will call the manufacture.
598164
Mine never shuts off unless I get up to turn it off. If it's supposed to have a thermostat, it doesn't work.
1835551
I didn't keep my order of this item. Shut off may be a safety feature, perhaps it's overheating. That potential (when I read the instructions and warnings) is the reason I returned the two I had ordered without taking them out of the box.
126549
I had mine on for an hour or so, and it got hot, but did not overheat. Sorry, Wish I could help.
172793
I haven't seen any auto shut-off. Even read the booklet to check but it does't mention any, so I would say no.