How can you get the new version? Every time I have ordered it, I get the old one.
556997
According our inventory, we currently supply the same formula listed in the supplement facts and in the same container as pictured. At this time we do not have the new formula available. We apologize for any disappointment. -Swanson Health Products
147501
Do you have yours connected directly to the internet? I have not actully tried to update mine but I have seen automatic updates. I will have to check & see what the most recent one is, & get back to you.
1848095
This is NOT the new and improved model. It is the older model that has been replaced. I was surprised not to get the newer item.
1851775
seriously, how about an update? I'd like to order it somewhere else if Amazon can't get any shipped out.
2164397
You will receive the new model. We will ask amazon to update the image. Thanks!
1029953
Yeah, my guess is that they're trying to get rid of the older model. Here's the contact info:http://www.amazon.com/gp/help/contact-us/call-me.htmlYou type in your phone number and they call you back right away. Good luck
723661
Once it's purchased then this specific version is available for life on your Amazon account, even if you need to redown load it. If you want a newer version in the future then that would have to be purchased of course.
1647570
Did you buy it new because you have to. If you did buy it new then get in contact with the seller because they may need to get you a new copy.
105828
I have the 2012 version. Love it! Do you mean to purchase it, or did you mean to access YOUR old files on your PC. If on your PC, click previous version, on purchasing the 2012 version, I'd say do search online & state you want that year version, same as if you were trying to purchase an old book...
787290
Dear Margie, You have to uninstall old version of the game manually, then you will be able to update the game without any problems. Thank you!
1858262
there is no difference on versions. whatever you get you will use only the S/N. you have to download the current version (year) of the version you purchase. After that only thing to do is to activate. Enjoy it
779236
Be very cautious. I thought I was buying the original and got the new game. I complained to the vendor(PJ Books, I believe). Said they'd find me the original and send it. It was very used. More used than my game(I was buying it for a member of my family). What a mess
731470
Go to their website and order it. If you only recently bought it you might try to contact their customer service by email and it might even be free.
213157
I just got it a couple months ago. I can't imagine it wouldn't have to be updated. I am really pleased with it. Sorry I can't be more helpful.
188260
I never trust Amazon to send a new version of anything. I swear they shipped refurbed stuff quite often....
994129
The seller I bought from also shows version 7 and version 8. I bought two one at a time from the same vender. Both times I received version 8
194012
I got the old version. Maybe the new version is improved based on past comments?