my tablet isn't a month old and it just blank out? why?
1439192
Hi! Mine 5 months old and I have not problem, yet. I hope I will not. Thanks for this opportunity.
1439193
A month old purchase from where?Please be specific as for if it is brand new out of the manufacturer's box or refurbished?You might be able to find your own answer here- otherwise I will be interested to assist you further for some other quirky acts Andriod tablets love to put on to show love for you.Also try to put on the charger in a firm position on both ends, then wait for some charging indicator and press/hold power button for 2 seconds+ might also spark up that guy for you.Best of Luck-!
1439194
Because it's a poorly built piece of crap. A little sarcastic, but true. Good luck with customer service. If you have the option of returning it for a refund, you should.
1439195
don't know...return it while it is still under warrenty. i had to return my tablet in the first 30 days b/c of an issue and the replacement i've had for 2+ years.
1439196
I have gone through three of them. They appear to have an issue with them. Mine lasted one month to nine months? Less than a year. Means they were bad from manufactures build date. Contact Velocity. They may be able to assist you. I smashed my third one three days ago. Made a funny humming noise and wouldn't shut off. All were famous for always freezing up sometimes for days up to weeks before it unfreeze. Good luck! We were sold defective items I suspect. By the manufacture.
1439197
A month old purchase from where? Please be specific as for if it is brand new out of the manufacturer's box or refurbished? You might be able to find your own answer here- otherwise I will be interested to assist you further for some other quirky acts Andriod tablets love to put on to show love for you. Also try to put on the charger in a firm position on both ends, then wait for some charging indicator and press/hold power button for 2 seconds+ might also spark up that guy for you. Best of Luck-!
717990
I had the same problem before I realized the charging port was damaged. The port gets shoved back into the unit and no longer takes connects to the charger. I can't say this is what is wrong with yours for sure. The unit I had was a piece of junk. We rarely used it and it was just over the 1 year warrantly when mine broke. If yours is still under warranty, I would return it and get a different tablet.
1229449
To fix this issue, get a hammer and beat the crap out of it until you feel better. Then, go out and buy a tablet that actually works. I bought 3 and none worked 6 months later. The company does not respond to emails and their phone customer support is non-existent. Worst waste of money I have ever spent. Do yourself a favor and trash it. It's not worth the heartache trying to fix it. Also, the boot manager/menu is non existent. They won't tell you how to access it and no combination of keys work. Good luck!
1625641
I've had nothing but problems with this tablet, I bought it for my niece for Christmas. Charged it and it worked for a few days then completely stopped working. I'm getting the run around on replacement as well. Good luck!
813001
Try plugging the charger in. If not then your tablet needs repair. These are very poorly made tablets.
1151431
Contact Velocity and ask them if they can reset your tablet for you. Explain your issues and ask them what they suggest to reassure you that their product is a very good one. Good luck.
519015
Hello send it back. It's defected, that tablet loads right away! With no hesitation!
774993
Hi! It sounds like a software problem, but it would be best to contact"In-Touch Tablets" to let them help you with the solution to correct the problem.You can contact them at www.intouchtablets.com/support or info@intouchtablets.comIf this does not help you let me know, maybe we can figure it out together.
2025208
We have the same problem. I was going to try to find someone to salvage the tablet due to it quitting not long after we got it. But finding someone to replace the screen has been the biggest problem. Even custom shops have not been able to do anything with it. If you find anyone, please share. I wish you luck in your endeavor.
822431
try reseting it... if it doesn't work then it might be a problem with the device.
1871178
Assuming it's not dead try plugging it into ur computer and reboot ur device
318514
Try restarting the tablet. Also too many apps open will stall the tablet try closing all other apps you are not using.
1049667
Mine did the same thing but I dont remember how exactly I figured it out but I just opened the back and I found out the charging piece wasnt attached no more that could be whats wrong with yours .. but I kinda just improvised and put a folded up little peice of paper on the top of just that area and closed the tablet I dont really know how to fix it
1417319
I haven't had this problem but maybe you can turn on the tablet and then plug it in?? Hope that works.
14906
I don't know my dear when I got my tablet it didn't go on dem but go in the settings and see if you can find it there when I got my tablet it only work for 3 months and stop working there after better luck with yours
1345210
Or try a hard reset hold the power button and the down volume button down for twelve seconds tablet will reset itself. It didnt work for me
1973156
Try to update the firmware by attaching it to pc with Kies program, you might also have to reset the whole tablet...