Has anyone had trouble with this faucet coming apart after installation? Mine snapped apart this morning.
1438996
I just posted a picture of the screw on the detail page for the faucet. Good luck!
1438997
Hi, There is a tiny set screw in the back of the faucet that has to be kept in place. It is right at the base of the faucet where it sits in the collar. It is very hard to see and my son in law had to sit on the counter to put it back in place. I took a picture but I can't get it to post. Put a mirror behind the faucet and you will be able to see it just above the collar. I hope that helps.
1438998
No trouble with ours. Has worked perfectly for almost a year. According to the reviews, customer service is supposed to be good.
1438999
Mine was installed well but twice we had the plumber return to tighten it, each time after a month of use. The pressure is probably commercial-strength versus residential, so it periodically comes loose at the base. My husband is not a fan and wants to replace it with something very basic.
1439000
I haven't had any problems with mine. Works great and feels sturdy. Sorry to hear yours broke.
1439001
My faucet was installed professionally and I have had no problems at all with it.
1439002
mine popped apart just above the main valve shortly after i installed it. it was relatively simple to fix, there's a little screw on the side (allen wrenchy thing i think), so i just popped it back in and tightened down the screw better. it hasn't happened since.
1439003
snapped apart how?, Ours has been working well for years, aside from having to replace the spray nozzle.
783450
Mine came apart too but my washer was ok. I cleaned my washing machine a couple of times.
1706258
I didn't use the faucet - bought a different one. I must say after 6months of being installed - the unit itself is splitting at the seams which is disappointing for the price.
2077897
I like the faucet but only had it installed a short time when all the filters fell out. A piece broke and now I don't have any filters in it. I like the spray better and I'm not sure if the stream would be different if the filters were attached. I haven't had trouble with it sticking from spray to stream though.
1304855
We had a plumber install it. He did not report problems. We had our counter top tiled after the faucet was installed
1639530
Mine has also had a problem with that at times. I just pull it futher out or all the way out to get it to retract again. Ours is away from the faucet and it worked fine until we changed the water hose we hooked up to it. So I don't know if that is the problem.
828831
I use bleach and hot water with no issues other than inlet hose needs additional clamp to stay on faucet when using hot water ... Hope this helps ;-)
1777565
Yep, mine started leaking and falling off and now won't stay on, almost as is the two little white pieces that pinch the faucet hose to stay on are broken. After only 1 month or two it's broken and now I have extra filters i won't use.
1011869
I haven't had any issues. I think there would be more issues with older piping. I live in an older house, but we've recently had new piping installed.
1305931
Hmm... have not had any problem like that to date and had faucet for over 3 years now.
479070
Yes, I did have problems with this faucet. So much so that I had to return it.
395866
Weird. Is the hot water valve all the way open after installation? Do you have good pressure with cold water? If not is something under the sink pinching the hose? Never heard of anything like this. BTW I'm just a consumer not a plumber.
1011548
I have not had any issues with my faucet. I'm still enjoying it as much as I did when when it was first installed.
978128
If its new than there's a problem worth sending back - if older its probably caused by mineral buildup in the valve - Very difficult to repair - don't try it - you won't get it back together. these faucets need quality water filters to prevent this problem
1799726
Haven't installed faucet as yet. Sorry I don't have an answer for you at this time. Sue
2075284
Yes, you have to replace. It's cheaper than buying a whole new faucet. I replaced mine and now it is like new.
2226022
I ended up choosing a different faucet. Sorry. I dont have any information on the subject. Good luck.