I have had this for 5 months and it has died on me, how do I go about getting the manufactures warranty to work?
1443389
mine works but leaks water from the bottom- I can't find my warranty info :( makes me sad because I really do like this coffeemaker
1443390
Mine (present to son & family) is reportedly working fine, so I have no first-hand experience. I would contact Amazon customer service for starters.
1443391
Mine started leaking at the bottom about 10 months in..will be replacing it when it dies with a Keurig.
1443392
If you submitted the manufacturers warranty contact them directly or contact Amazon customer service.
143549
Mine did same and then went dark after 5 months. I did contact manufacturer and they replaced it.
450064
You have to call the number on the instruction manual for customer service and let them know it doesn't work. If your warranty is still valid they will send you a replacement at no charge, if not then they will charge. Not sure how much though.
323496
Same issue here...my unit is about 5 months old and the sound just stopped working...help...anyone?
247762
It's been a while since I purchased, but I don't believe there is a warranty with it from the seller, but certainly a manufacturer warranty. I would contact the seller for this information
1123582
Send it to the warranty company you take out the insurance with. Also, write to Amazon/support/help if you have more questions.
2142776
Good luck with that POS. Mine died and the company would not stand behind their product.
1516951
The same thing happened to me, and I called the manufacturer. I got zero response, so I hope you have better luck. I had only had the machine a few months when it gave up.
1792630
Mine died too in less than a month. It's a cheap piece of junk. I didn't have my receipt either. I threw it away.
80790
If the warranty is from the seller of course contact them first. If it is from the manufacturer you can contact them at (626) 571-5100 to see how to proceed.
91931
I'd think it would still be under warranty. I would contact the company you bought it from.
1618471
The warranty issue are handled by the manufacturer. They will most likely have you take the item to a service center nearest you.
419861
I'm not sure why it died. I've used it almost everyday but never faced any issue. May be u got a faulty item. If u want anything else let me know.
1011356
Contact the retailer they will make good on it. I had a problem with mine and they replaced it.
561517
There is only a one year warranty. I would call the company, but they will just troubleshoot by telling you to plug/unplug and try to reboot the system. Then they will probably say "Can't help you, talk to your installer [about how to buy a new one]". Ours has been dead for 4 months because we are unwilling to purchase another expensive, unreliable unit.
1944943
If you've recently bought it, send it back for a refund (the whole unit). Otherwise you may have to contact Amazon. It's pretty common that this unit fails in some way. I had two arrive "dead on arrival" before finally getting one that worked.
806301
Date of manufature in mine was quite old .... around 2007-2009.... dont remember exactly so manufacturer warranty is definitely depleted.... who covers warranty then???? I am pretty sure you can return it for another if your unit fails to comply but I am not sure how long this possibility extends.... one month maybe?/