I just bought the unit and was vacuuming on carpet when I noticed that throughout the vacuuming, the brush roller occasionally went off. Normal?
1416360
I never noticed that....are you sure you aren't hitting the button on the right side of the windtunnel? Maybe you should return it.
1416361
it is the angle of your handle. if you lower it toward the ground it works, raise it upward and it kicks off...............
1416362
Yes, this is normal. The roller is activated by the position of the handle, so if you tilt the handle up as if you are going to stand it up, the roller will stop and start again when you push the handle down when you are vacuuming. I think this has to do with not wanting the roller spinning if you are standing the vacuum up but not turning it off so that the suction and the roller dont suck up your rug.
1416363
It can if you are vacuuming shag carpet or if canister gets to full or filter gets clogged. These are not meant to do heavy duty work but more for bare floors apartments and throw rugs.
1416364
It is not normal for the brush roller to turn off without pressing the "BRUSHROLL ON/OFF" button which is in front of the vacuum on/off button. By the way, the "BRUSHROLL ON/OFF" button does not reset with you turn off the vacuum. Thus, if it is set off, it will stay off until you press it on again. When the rollers are turned on, a green light will illuminate on the base of the vacuum near the rollers themselves.
1720184
No, the floor brush never has fallen off. I've had several canister vacuums over the years and never, ever, have I had that problem. Yours must be defective or else that particular make and model is defective. Hope this helps.
1891610
I had that repeatedly this week -- I removed the brush multiple times and couldn't see a thing. Eventually I found there was a clump of dog hair buried deep under the rubber band that makes the brush roll. Only a tiny bit of it was poking out but eventually I was able to work the clump out completely. I find this message appears a lot less often if I empty the dirt bin before the machine asks me to - in the middle of a sweep, or while it is recharging before it goes out again.
1328923
Sounds like it's defective. I would contact the company. Mine works pretty well, tho I haven't used one in this price range before. The attachment of the brush to the motor sometimes vibrates loose while in use. I bought a couple of extra brushes so hope the unit lasts a while. The included travel brush is less robust, but performance is ok.
1037657
Yes, the brush roll or brush agitator turns off with a foot switch. This switch turns the vacumn between rugs and bare floor.
523000
There is a lever to turn off the brush roller at the base so you get direct vac to floor only. I turn off the brush roller on bare floors.
1499832
I am guessing something is missing. I have had two of these vacuums and never had this problem. You may want to return it and let them know it is defective. Hope this helps.
1987326
Mine spins but it stops every time I use it and I have to remove the brush, clean off the long hairs it has picked up, and put it back in to make it work. As in 1 8 x 10 room rug makes it stop every time. You need a coin to turn the lock on the bottom and pull the brush out. I wouldn't buy a Dyson again due to this issue, I had an Oreck for years that never jammed. Hope that helps?
932718
I only got to use mine 3 times before it went in the shop but I dont recall a sound like that. I did find out my noise is from a bad hepa filter and roller brush...neither of which were replaced before I got it or are covered under the warranty. I am really wondering now what gets replaced on these "reconditioned" units. Knowing that, you may want to have it checked out. Good luck :-D
949836
I'll have to check the manual. My only problem with the vacuum,though, is that dirt and dust sometimes collect in the roller brush housing. Still, a good machine.
718869
Esthela, maybe t there's something stuck inside, or wound around the roller or brush? Otherwise, I have no idea. Good luck!
1793412
I have not had this happen. My suggestion would be to run it on the correct setting. I could see this being an issue if you are using the lower settings on high carpet but ours works just fine
2074969
yes! I was told the "board" was a problem on these vacuums and had to replace. It is happening again now, but the unit is at least 5 years old, so . . .
1479276
It has a sensor that stops it when something gets stuck in the roller bar. So if its a high thick carpet then it has a hard time turning and shuts itself off. Mine usually stops if it gets an envelope or a zip lock bag stuck in it. Ha ha.We have one thick throw that it stops on also.
243709
I had the same thing happen. I ended up plugging it in to a different outlet and then it worked just fine, but I did have to set the vacuuming schedule back up. Originally I thought it was the outlet, but had it checked out and it was working fine. Italy be worth a try for you.
737178
I have not encountered either of these problems. Is the brush working properly or jammed?? Try using less pressure and allow the unit to glide over the surfaces. I haven't used this on my cat but it does remove cat hair from my furniture!!!
1441110
On carpet it is a little noisier than my last vaccuum ( which wasn't a Hoover) but it isn't terrible. The vaccuum works SO incredibly well that I'm ok with the noise, but again it isn't substantially noisier than any other vaccuum I have used. The one situation where this vaccuum is very noisy, is when you vaccuum bare floor with the rollers. If you click off the rollers (with a simple foot press) and use suction only on the bare floor , that makes the noise drop significantly. I use suction only on my bare floors and it picks up everything. Hope this helps.