Have had the Nespresso UC50 for less than a month. Suddenly, the machine leaked a lot of water and started smoking until we unplugged it? Any ideas?
1429619
It's probably under warranty. They should give you a new one. These machines are tight and made to last. You probably got a bad one.
1429620
We have 3 of these machines in different houses and that never happened to us. If it is within the Amazon return time I would get a new one. They are great machines.
1429621
Have you cleaned out the unit with descaling? It should be done every 6 months to preserve the unit. If not, most are under a warranty. I would call Nespresso and explain the situation to them. I've had 3 of them and so far, none have leaked.
291241
I fear that your espresso machine has probably run its course. You might try running a descaler through it (very cheap at Morrissons) in case it's just scaled up. Failing that, you'll have to replace it.
1430680
Hmm.. Good question. I actually bought mine at Sears. There was a 1 year P&L; warranty, but that was through them, not Nespresso. I would call Nespresso directly and make sure before you purchase.
2216958
We've had the same issue with our coffee maker. Unscrewed the plate on the bottom of the machine and found an orange "rubber" water hose had cracked and is leaking. I was able to remove the hose, off the cracked portion and reinstall with just enough length remaining, though this will probably happen again. I will go to a hardware store to look for replacement hose materials, its not too hard to replace with a needle nose pliers or forceps are best.I don't know if this is an issue with cheap materials or city water issues, nevertheless I was disappointed and will not be buying another Cuisinart. Its only about 1.5 yrs old. We've had the same issue with our coffee maker. Unscrewed the plate on the bottom of the machine and found an orange "rubber" water hose had cracked and is leaking. I was able to remove the hose, off the cracked portion and reinstall with just enough length remaining, though this will probably happen again. I will go to a hardware store to look for replacement hose materials, its not too hard to replace with a needle nose pliers or forceps are best.I don't know if this is an issue with cheap materials or city water issues, nevertheless I was disappointed and will not be... » Read More We've had the same issue with our coffee maker. Unscrewed the plate on the bottom of the machine and found an orange "rubber" water hose had cracked and is leaking. I was able to remove the hose, off the cracked portion and reinstall with just enough length remaining, though this will probably happen again. I will go to a hardware store to look for replacement hose materials, its not too hard to replace with a needle nose pliers or forceps are best.I don't know if this is an issue with cheap materials or city water issues, nevertheless I was disappointed and will not be buying another Cuisinart. Its only about 1.5 yrs old. « Show Less
1221378
That tends to happen if you put in too much milk. It happened to me when I first got mine. Keep the milk at the level line. Beater DOES froth skim milk - that's what I use. If you've tried everything suggested and nothing happens, yes you should contact Nespresso. This item is too pricey to last only 3 months. When it works properly, this machine is amazing.
1221379
hi, I got a couple of new ones from Nespresso, made no difference...I just think the machine is not up tp it, I even got anew machine and more whisks...but this week, not much froth, just warm milk, very annoying...yet my friend has an old machine that works every time...need to find an antique! Good luck. Am going to put my machine on e bay...never been so disappointed, I was going to buy a machine for my sons...but they are not keen any more having seen my results.
727201
I have not had this problem. When it is turned on and getting warmed up it will some times drizzle out from where the coffee comes. But my machine hasn't leaked.
715881
My sister has a senseo and I used those pods. Even the regular coffee pods came out nice! I was very surprised at how good the latte/cappucino pods were. Unfortunately my coffee machine is out of commision since there is a leak somewhere and the espresso button sticks. Have to send out to fix :(
2159458
Sounds like you need to return it. There is some steam but it doesn't affect my coffee. I love the machine by the way. I've started using organic half and half and buying more expensive cafe. I've recently tried/enjoyed espresso from trader Joe's & juan valdez.
959629
Sandy, I had this coffee machine... IT STINKS.. to put it mildly. Same problem you are having. I loved the coffee but the pot was a pain to deal with. The only model worth the money and I'd buy it over and over again is the "Hamilton Beach 48464 Brewstation Summit" Believe me, get the 48464 and you will not be disappointed one bit. GREAT COFFEE, NO LEAKING, NO PROBLEMS... I THINK IT IS BEST TO START OUT WITH THE ONE YOU HAVE SO YOU WILL NEVER BE WEAK ENOUGH TO PURCHASE THAT MODEL AGAIN. GET RID OF THIS ONE AND GET THE ONE I HAVE. YOU WILL NOT BE SORRY....
2132748
I contacted Capresso because I had begun to have a terrible problem with my coffee leaking when brewing. Capresso sent me a new cap gratis. Now it works perfectly. So we know that they have the caps and are willing to supply them.
243069
I'm going to call them today about mine. I got mine last September for my birthday. I have been having pump issues, as well as it has started to leak underneath. I'm glad to hear you had a positive experience with them. I emailed their customer service department today. I guess I need to call instead. I will do so when I get home. I love my coffee brewer, and I descale it every 4 months religiously (even though I only use bottled water). I will let everyone know the outcome.
937402
I noticed that the stream/water pressure is released into the bottom tray after use. This seems normal and a good thing since I would rather have that happen than what I have seen from other machines. Just keep an eye on the level sensor and dump the water from the tray accordingly or better yet empty the tray after each day's use. I love my machine and had it for ~6 months. It is the best espresso machine out there for the money.
1430681
I had a problem with one of my Nespresso machines (I have 3), and Nespresso did take care of it without question. The Nespresso service handlers are fairly incompetent, and I had to call them a number of times, but that was not the fault of Amazon. So, I think that, in terms of the warranty and service, you will find the warranty/service to be the same.
727993
All I know is our coffee started to come out slower and I tried to clean it and it helped a little, did you check in your manual ? Or go to the Hamilton Beach website and see if they have parts info. Our machine started to leak so we had to toss it out this was the third we had. We bought a Keurig and absolutely love it...
776394
I've had my machine for less than a year, and lately also have not been able to get the water to push through the grounds as it always has. I've taken the baskets apart, cleaned all the filters, made an attempt at descaling, and still, the water flow stops at the grounds. My espresso machine's constipated! I'll try what Bill says, but I'm doubtful. I think it may be time already to shell out more money for repair or another model.
274228
I have this same problem. My old espresso machine would leave dry grounds, but this one has watery grounds. I tamp them the same and use the recommended amount of grounds. Is water leaking through when it is turned off?