We can't get truly cold water from the unit - only gives us room temp. And water from the kitchen faucet is colder. Is unit defective? Any advice?
1410194
I do not believe the uniy is designed to make water cold, just hot and 'non heated' water.
1410195
We have had ours for about 2 1/2 yrs now. We have never got cold water out of filter just boiling hot. It is not hooked up to any refrigerator device. I believe it just supposed to b boiling (or hot temp of choice) and room temp filtered water. Hope this helps.
1410196
Unlikely. The water is split after the filter and goes to the hot tank and staight to the cold-tap. But the hot/cold tap, filter, and water lines can get naturally warm from heat let off from the unit and of course right after you dispense hot water. Check under your sink and it will be a few degrees warmer due to the heat from the tank. For cold you need to let it run a few seconds (5 or so) to cool it down but even then it may take a lot longer to get as cold as the regular faucet.
322855
I cannot confirm this, but the water at the faucett turns from cold to hot in about the same time as when I was using a tank heater. Hope this helps.
637454
I am sorry but I installed this faucet in a customer house and I don't use it but I have not heard back from the customer that anything was wrong and she is a neat freak like myself. sorry I cant help .
1941186
Sounds like you have a bad control board. The temp can be set on both the front face of the unit and with the remote control. Take it back and get a new one!!
1584445
I've had my faucet installed since September of last year. I haven't had any issues with it at all and we are always in the kitchen. I would contact the manufacturer as it sounds like a defect in that faucet. Maybe they'd replace it for free? Good luck!
1543337
I wonder if you maybe have a lot of minerals in your water and if they're possibly collecting and interfering with water flow... Having a plumber check it out would probably cost nearly as much as a new one so I don't know if that would be an effective way to proceed or not. If it's something focused on the faucet, maybe you can replace just that piece instead of the entire heater unit. I would start as L. Willman suggested and contact Waste King to ask them for assistance.
1503457
Not sure what tour question is, but am wondering if you turned off the water supply before installing. I've forgotten this step and had it leak. Once I redid the installation process, it worked quote fine. If that's not the problem, maybe it is a defective filter? Wishing you luck.
138355
I have the same issue, I tried to use cold water, tap water, filtered water same results. Let me know if you get an answer.Christophe
862659
I had some trouble when it was -20F. the heater that comes with the unit is adjustable. It gets very warm/ hot when you turn it all the way hot. The water still freezes over some on the top.
1707161
On the winter mode setting and low flow setting the water is extremely hot. Our unit only ran for a short time, however. I'm not sure what failed, perhaps I needed a pre-filter? A downside is that I would have to send the unit to South America for servicing.
1831678
I think it's possible you have your plumbing hooked up wrong. Did you hook the cold water hose to your sink's hot water and your hot water line to the cold? That could be why you get cold water when you turn your valve toward the red hot water. Also, go to luxebidet.com and send them an email or call them. They will get you figured out ... they are wonderful.
438940
I doubt there is ever a wide enough temperature differential between the cold tap water and the air in your house for this to be a problem. Do you have condensation on your current external tank?
1411448
Most likely the problem is a clog in the condensate line. These units have a reputation for this, although I've got three of them and haven't had the problem. If you take off the left side panel you'll see the coils and where the water drips down into a drip tray. There's a fairly small hole in this tray where the water is carried down into the system, get's evaporated, and is exhausted with the hot air through the window. This small drain hole is likely clogged and you'll have to clean it with a small brush. I believe others have posted more detailed instructions for this, and there may be instructions on DeLonghi's website as well. I do know that I vacuum my units regularly, both the filter and at the side vents, but at the end of the season I take them apart and clean them thoroughly and I've found an enormous amount of dirt and, in my case, dog hair, stuck in the coils. Cleaning this out helps to prevent the problem and also greatly improves it's cooling capacity. I hope this helps!
2184364
Hi Li D, Don't hook up the hot water connection. This unit functions perfectly with cold water connection only. Mine does.
1399884
My husband mad a Y connection from the cold water pipe. Our unit is under the kitchen sink with its separate water hose from the one that goes through to the faucet. (We could not find that there were parts that would connect it to a spray faucet. Also, our hot water is soft and our cold water is hard, so we had to do it the other way.
1150155
I suspect that the water is not hot enough, either because of the washing machine settings or because the water coming out of the water heater is not hot enough, or both. I am not a technician but this can be the cause, specially if you tried different bottles. Otherwise it could be just one bad bottle.
1734926
Mine doesn't feel warm anywhere when it's working, but it does keep the water from freezing. I would putwater in it and make sure it doesn't freeze. I assume the outlet it's plugged into is operational.