can acer replace a broken screen by warranty? my laptop was under a small presure and the 8.9" screen does not work. may need to replace it. please tell me what to do.
1222860
How long have you had it? I'd check to see if it's covered by Acer. At worst, they'll just say no, and maybe give an estimate to fix it.If you bought it with a credit card, some of them carry some kind of replacement benefit on items purchased. I've never tried to use it, though. It would be worth a try to check on that, too. Good luck!
1222861
I bought my netbook back in November 2008. Opened it up today to use and discovered the screen is cracked. I hadn't dropped it or anything. I'm wondering how much it will cost to have the screen replaced.
1222862
Cracked screen? Plug in an external monitor and move you files to a new Acer Laptop. Then buy the warranty for the new one if you want to. These Acer mini-notebook computers are so cheap they are not worth fixing. It is cheaper just to buy a new one. Most laptop screens for other computers cost more than this computer does to start with.
1222863
I left the screen as is on the netbook. The crack is up in the left hand corner so it can still be used and my son is the one who now uses it. I would never buy an Acer product again and in fact got myself a regular sized HP laptop.
1222864
Then, as posted already, you could try phoning the credit card's customer service # and explain what happened and see if it's covered by the credit card perks.
1222865
My Acer screen cracked from simply shutting the lid. Acer has stated they will not cover it.
589816
They don't cover it. By definition (their definition), a cracked screen means abuse, which is not covered. Google Acer Aspire One cracked screen, and you see that others had cracked screen for no obvious reasons.
2119924
If you think that you might possibly crack the screen, spill something on it, drop it, or any of that, then it's worth it. We had a laptop screen crack, we made a 5 minute phone call, shipped it to them, and they sent us an amazon credit for the amount of the computer. I used the credit to order a new one and had it at my door so fast. It was 1 week from the phone call to the new laptop in my hands, and I only had to purchase a new warranty. As far as I'm concerned, the warranty is very much worth it.
902940
I know that Amazon carries a 30 day warranty, should it become defective in that time frame. Otherwise with ViewOne Tech. whom I got my screen through from Amazon ViewOne tech filled it. They are awesome, they will take care of you up to 6 months after you bought the screen, if it should die during that time. As long as it is not your fault that it malfunctioned. They are an incredible company to get product through, and they stand by there product. Pamela
1630982
Purchase a replacement screen. Search for a video on YouTube to show you how to fix it. I did it very easily.
1632556
Contact Acer technical support for warranty service. You can find contact information at http://us.acer.com.
1492827
Probably not because you broke it when you installed it . If it was cracked or damaged before hand then maybe the company will honor it. I once had a glass screen I installed have one of the ribbons tear loose during install from apparent bad QC on the manufacturers side and the vendor replaced it for me
1218506
Please contact acer support. http://us.acer.com/ac/en/US/content/service-contact
1507264
Nope. It's a fragile, bad product and they no longer make replacement screens. The only solution is to find one with a working screen and take it out to replace yours.
752411
As I recall, Amazon does not provide a warranty, but Acer does provide a provisional 1 year warranty. And you are required to obtain permission from Acer BEFORE returning the machine for work/replacement.
450137
Stacey, I am by no means a person who works on electronics or considered computer savey. The new screen has only been on the tablet a short time. So far so good. If it's still working this time next year I will be really proud of myself. Watch YouTube videos on this repair, take your time and it should go well.
113870
First buy just a screen then when u try to replace the broken u will quickly find out if the touch screen that is under it is cracked also, if your lucky it will be fine, if your not then buy the full set replacement.
311957
I personally haven't had this issue, but I've read reports of screen issues like that. You might need to send it in for replacement. I hear customer service is easy to work with.
1121118
yes, you can get warranty at any official Acer service center in the world, you should check if your country have Acer official office.
1016434
Yes, it comes with a 1 year warranty. You can also purchase a 3 year onsite repair and accidental warranty for around $189 from Acer.
1399007
I don't see why not as Acer is a fairly large company. You're best bet is to go to Acer.com and check for a warranty on this model. I have had my display for about 5 years and so far no problems. Good luck. Uncle Bob
1648307
The best way to find out is to remove the existing broken screen and fet the model number from the back of the screen. I have found that in some cases not all laptops within a model have the same screen. You are going to need to remove the screen anyway, so, do it first and get the correct screen.
28414
There is a 1 year warranty from date of purchase. I purchased one this summer, had it one month and it died. I shipped to Acer and they are repairing it. My only cost was 1 way shipping. I was disappointed that the computer screen just went blank. They said there was a hardware problem. Hopefully, I will have no other problems!