i got mine today but virgin says they can't use it with their system, I'm wondering why not. should I switch to metro
1404166
Try with metro, I returned that phone I couldn't activated with any company.
1927340
There are markets that support metro pcs, but I would caution you to investigate what type of network metro pcs uses. Usually a visit to their Kiosk or phone call will clarify the network used on the area you want to use your device. If you provided more details as to the area you want to use your device I may be able to give a better answer.
1244670
After speaking with Metro, this phone will continue to work on Metro because of the LTE it uses..It will actually work better which is a good thing..it has been a better deal than I thought
2201122
Go to a metro pcs store and ask them to set it up for you. That's what I did..they were very helpful
833338
? We have US Cellular. Not sure if they are the same. You can call Virgin Mobile, they should know.
1080685
I would buy through virgin mobile. It was really hard to set up and transfer. I had to make multiple calls to customer service to get everything taken care of. It's worth the extra money to avoid the headache.
161473
I got it connected to Metro PCS, you may have to call boost and check if they connect them
463636
It's a GSM based phone, T-Mobile, A T & T and many smaller companies. Just call Virgin mobile and ask them. If they're on a GSM network it'll work exceedingly well.
387539
Not sure. I have the old plan that is no longer offered. I would call Virgin Mobile if I were you to make sure.
1650590
Yes you can. I did just that. When you get the phone take it to metro store and they will help you set it up. It takes 5 mins real simple.
991860
I've had this phone for less than a month but so far, I've had no issues. I opted to buy from Amazon instead of Virgin Mobile because it was $50 cheaper. I have not regretted that decision. Shipping was swift and Virgin Mobile had no issues activating the phone. Keep in mind; you will need to purchase a micro SD card for memory if you plan to store music, apps, and/or lots of photos and videos. I recommend getting this at the same time as your phone. Short answer: totally satisfied with this phone.
1080684
also - a different phone, but I bought on amazon - had the touch screen stop working, it was still under warranty and Virgin Mobile sent me a new one to replace ( I sent malfunctioning one back) and it didn't cost anything. So it makes no difference really. If you are hooking up to VM they will provide great customer support, has been my experience anyway.
872846
It isn't a problem at all. I did so with very little difficulty. You should start by going to their website. What I found is that when I tried to enter in the serial Number from the new Volt, they wouldn't accept it. The reason was that I was moving up to a new plan and they wanted to make sure that I was aware of the pricing plan upgrade. I had to call their toll free help center. The young lady there walked me through setting up the phone and helped to make sure everything worked right. I now have a nice new LG Volt working on the same number I had before. My kudos to Virgin on their customer service as well as on the Volt. I hope this helps It isn't a problem at all. I did so with very little difficulty. You should start by going to their website. What I found is that when I tried to enter in the serial Number from the new Volt, they wouldn't accept it. The reason was that I was moving up to a new plan and they wanted to make sure that I was aware of the pricing plan upgrade. I had to call their toll free help center. The young lady there walked me through setting up the phone and helped to make sure everything worked right. I now have a nice new LG Volt working on the same number I had before. My kudos to Virgin on their... » Read More It isn't a problem at all. I did so with very little difficulty. You should start by going to their website. What I found is that when I tried to enter in the serial Number from the new Volt, they wouldn't accept it. The reason was that I was moving up to a new plan and they wanted to make sure that I was aware of the pricing plan upgrade. I had to call their toll free help center. The young lady there walked me through setting up the phone and helped to make sure everything worked right. I now have a nice new LG Volt working on the same number I had before. My kudos to Virgin on their customer service as well as on the Volt. I hope this helps « Show Less
987273
Virgin Mobile phones don't use SIM cards. They are specifically made for VM and cannot be used with other companies (unless perhaps, one is a geek-tech with uber skillz).
1570574
Suzette, You are better off buying the Sprint version for better connectivity and higher data speeds. Sprint is not GSM so it may work but not well. Also Virgin is a subsidiary of Sprint so they use the same network.
747785
I haven't used this device since I switched to Windows 8 and the device didn't support that platform. I tried to contact for updates but gave up. Probably has the updates now. Thanks for reminding me. I will pull this out and see.
838935
I'm using a metro Sim card.as long as its unlocked any network should work!