I own this bottle but the cap does not work anymore. There is any chance to buy a new cap without the bottle?
1168696
I looked for just the cap, that was my problem. I couldn't find one. I settled for a whole new bottle but you end up with extra pieces. Sorry.
1168697
Don't know. Happened to me, too, and I tossed it. I prefer Contiguo now. Doesn't leak, top is dishwasher safe (bottom, too) and it lasts a long time.
2041907
Contact the seller. Some of them sell to the public as well as online. Who ever sells Caps equipment may help.
1195129
I've had two lids break on me. I LOVE the water bottle too, but this is definitely a weak point of the product. Try contacting the manufacturer. I reached out to the manufacturer and they were kind enough to send a replacement for the first broken lid. They need to step it up though and offer either additional replacements of the option to just order lid replacements. The weakness of the lid is borderline product defect IMO.
1248651
I've bought two of these. The first one, I was not able to. The second one didn't really have that problem.My experiences from the first one was that no matter how tightly I screwed the cap on, it would still leak if the bottle was on its side. I never had an issue from either of mine leaking from the cap when it was right-side up. If it leaks from that position, you probably should get a new one because that's not supposed to happen whatsoever.
1719186
Hi there. Don't wast your time looking for plastic bottle replacement. Just buy whole thing. I couldn't find it.
2109835
No luck finding replacement caps please copco make replacement caps cor your 16.9 oz water bottles
618380
I put the glide on top of the bottle opening then screw the cap on it snaps into place. Hope this helps.
463182
I would maybe buy a new one.. it could work but I wouldn't chance it. I always drink the full bottle before testing.
1243569
No; the cap used is much larger. I personally have not seen compatible caps from cheap disposable bottles.
755781
The problem with getting the product from any one other than a Nerium brand partner is that there is no recourse if things don't work. I have have never had a problem with product shipped from Nerium . If the bottle is not dispensing it may be empty.How long have you had the product? The bottle has enough for 30-33 days of night treatment used as directed. Has it been stored properly? excess heat or cold can affect the product. This is a pure botanical product and subject to oxidation once air hits it. So taking the cap off to check it may affect the product. If the product has expired it tends to separate into a fluid and solid. That may cause clogging and thus make it hard to dispense. Sorry I cant give you a sure way to fix the problem. I can only give the possibilities why it can happen. You may want to get in touch with the seller and ask. Good luck, Ana
1686519
I've only ever ordered replacement spouts from amazon. Never needed the cap.
808100
I have had to get new bottles. There may be a way to rework the bottle top, but I don't know how. The refills are readily available tho.
1550786
I use this bottle daily. I bought a bottle brush and clean it regularly with dish soap and water. Also, the rubber sleeve will slide off/on with soapy water. If there's a smell, it may be coming from the sleeve. Soak the cap in warm, soapy water and rinse with cold. If it continues to have a smell, contact the manufacturer.
5354
I honestly don't recall how we got the cap off though I don't think it was a problem. If you read the directions all the way through, you'll see that if you leave the cap on, you won't be able to assemble it. Is there a YouTube video??
2261726
It's on the bottle, but I no longer have the bottle. Try contacting the manufacturer.
1742585
Stanley may have gotten a bad bottle, but I also get the impression that he is a sad, lonely, bitter, spiteful, unhappy human being and he has my sympathy.I have had mine for going on four years. It is really amazing how well they work. I have given half-dozen or so as gifts, and everyone loves them. I see them everywhere now too.Getting to the point, I checked hydroflask.com, and regrettably it looks like they are no longer making the sport cap. I don't like them, but mom uses the one on her 'flask daily and loves it. I think we should encourage them to bring them back, don't you?
2185904
Sounds like the seller messed up. It should have the black cap. I bought 2 on here & they both had them. They DON'T come with the clear dispensing tube tho. Those are separate.