Can't get any music. Need instructions on troubleshooting.
1418453
Sorry. I'm in the same boat.I''m on my second unit. Finally, batteries ONLY>First time it rains, the power unit goes.
1418454
James, my husband said we have never had an issue with these speakers. Kathryn
1418455
Make sure you have the speaker output that the transmitter is connected to turned on and the transmitter plugged in. Then plug in the speakers to the outlet for power and use the remote to turn on the speakers. One thing I have noticed is that the volume needs to turned up on the unit you are wanting to listen to so you can have more control over the volume at the speakers. I'm not talking blasting loud but up about half way. It uses the input volume from the stereo and then you control the output to the speakers with the remote. I hope this helps. We love ours and they work as advertised! Good luck. Make sure you have the speaker output that the transmitter is connected to turned on and the transmitter plugged in. Then plug in the speakers to the outlet for power and use the remote to turn on the speakers. One thing I have noticed is that the volume needs to turned up on the unit you are wanting to listen to so you can have more control over the volume at the speakers. I'm not talking blasting loud but up about half way. It uses the input volume from the stereo and then you control the output to the speakers with the remote. I hope this helps. We love ours and they work as advertised!... » Read More Make sure you have the speaker output that the transmitter is connected to turned on and the transmitter plugged in. Then plug in the speakers to the outlet for power and use the remote to turn on the speakers. One thing I have noticed is that the volume needs to turned up on the unit you are wanting to listen to so you can have more control over the volume at the speakers. I'm not talking blasting loud but up about half way. It uses the input volume from the stereo and then you control the output to the speakers with the remote. I hope this helps. We love ours and they work as advertised! Good luck. « Show Less
1418456
Make the power switch is on. Then use the remote and listen for the thump when you turn it on. Then hold the volume up button, it takes it a while to get loud enough to hear it.
1418457
I had problems with mine at first. I called OSD Audio to trouble shoot the problem. I ended up sending them back to OSD Audio and they rebuilt them. They have work great ever sense. I've used them for about a year now.
1418458
James, when my husband gets home, I will talk to him. We love our little frogs. Kathryn
323496
Same issue here...my unit is about 5 months old and the sound just stopped working...help...anyone?
1258827
Let me ask, do you have it on the charger? Because if you do, it will not play the flash drive. Just as a suggestion, return it while you can because it is very hard to navigate your music files and then mine simply got stuck on one song and wouldn't play anything else. Needless to say, I trashed it about a month after I got it.
783453
I simply plugged my USB stick in, it said "Reading" for a rew seconds and started playing a song. I would suggest you try playing the music on your stick on a computer. If it works, there may be something wrong with the Axess. If it doesn't, there may be a problem with the stick or the music on the stick.
201526
My screen also didnt work. It also didnt play my music either. Was not to happy.
546520
Put the CD in right, push play, if it doesn't play its defected. Send it back to Amazon!
1654289
Sorry. Shouldn't need a sound card. Depending on your system config. What OS are you running?
2147219
the intercom works very well. make sure the volume is up. to click over on the intercom you must push the on/off button to switch from music to intercom. hope this helps out
904352
I did have a problem. Sadly I can't remember how I succeeded, but I did. Perhaps unplugging the DAC or something similar.
1674922
Got my Zune yesterday and I'm having the exact same problem. I hope one of us can figure it out and post a solution here!
589661
Try unpairing it and then pair it againg then connect to it and play your music
1970732
There are many components in a music server set up that could cause difficulties loading, and it can be hard to troubleshoot the issue remotely. The first and easiest troubleshooting option will be to unplug to unit so it powers down all the way. Once fully powered down, plug to unit back in and see if the problem has been resolved. If there are still issues with loading the music server, we would recommend contacting Marantz Customer Service at 800-654-6633 for troubleshooting assistance. Please let us know if you have any other questions!
1108910
I would say contact customer service but the line is perpetually down. Is the music in the correct format? Is the device showing up in "My Computer" (assuming you use Windows)? Which program are you using to sync files, if any?I would really advise you to ship it back to Amazon and get a refund because this thing is a piece of junk.
2122299
I use this on a PC running windows 8, there are drivers that you need to download from the native instruments website, it happened the same to me when I first connected it, i was freaking out because it didnt work.
2225514
Make sure all Windows updates have been installed (drivers up to date). Check WWW.soundblaster.com as well.
1866095
When I hooked mine up, I simply plugged it in and started playing. It was very straight-forward. Sorry I can't be of any more help.
1373123
I went online and downloaded a sandisk manual. I am not sure if it the correct one, but I fumbled through and downlaoded music to it.