I can't seem to get the battery compartment open! I'm reading the package directions and it's just not working. Any tips??
1434010
I agree with the other answer. I had a similar problem but discovered it took a little more effort--and a little squeezing in the right place. If you turn the back so you can see (from the side) the small clips (there are 4 of them) that are holding the back on and squeeze there, on opposite sides, and pull, it opens much more easily that way.
1434011
If you grip the swivel disc firmly and pull up from one side it will open easily...no worry about the disc breaking off.
790958
I would check that your batteries are pushed tightly down into the compartment. I haven't had any problems with mine at all, so I'm just guessing here. Good luck
1958466
I am having trouble as well, I've tried everything, including the paper clip and a thin blade tiny screwdriver. I cannot budge it. Anyone??? Heeeeeeeeeeeelp!!!!!A. OLOTT did you ever get yours off???
176439
I had same problem...it's either an internal battery or charger issue and it's not fixable...just return it. The new one I got (same model) works though.
2253825
I had the same problem and couldn't remember how to get the battery out. The unit separates at the point where the light gray meets the darker gray. Just pull hard enough at that point and the battery compartment will pull out. What probably happens is that it gets residue on the plastic or age just causes it to become more difficult due to not opening it frequently. If you pull hard enough, it will open. It is a single AAA battery that is needed.
1295997
Same problem here! After I opened the box I charged the battery till the light turned green. Put the battery in the camera, put the film pack in, the black film cover came out (so I assume I put the film in right), turned the camera on but all the symbols are blinking and I'm not able to make a picture. After reading here I put the battery again in the charger and now the light turns orange!! But I just took it out because it was green?!?! Now I'm just gonna wait till it's green again and see if it will work. Does anyone have any others tips for me?XO
1192300
Sounds like the battery pack is in backwards. Open compartment and turn pack end for end.
688791
Read the instructions and make sure everything is being hooked up properly. If that is not working I would try a new battery or send it and exchange it. I have had zero problems with mine so far. I hope this helps.
856105
Thanks everyone. However, I KNEW I where to press to turn it on. My problem was I charged it for 16 hours and when I pressed the button it did NOTHING. I messed around with it and then took the chance on charging it for about 12 more hours. I put it on the charger and smashed it in real hard and now I think it's working. Maybe I didn't have it fully in the charger. It seems weird that it just sits in there with no connection port. We'll see. I appreciate everyone taking the time to try and help. Happy Holidays.
963383
Always try changing the battery if you haven't just put one in. Also, liquid can spill into the guts. I did that and fixed it by opening it up and using a hair dryer to dry it out. It still took a day or two before it was reliable. Caution: opening it up can be tricky to put it back together. If you got it at Costco, take it back.
2082159
I also have trouble getting the battery cover open. It works best if you pull up at the notch on top with you finger nail while pushing up on the cover.
1572868
I tried just about everything and had the same problem, couldn't turn it on. changed batteries to make sure I wasn't missing anything and nothing! All I can suggest is, return it and get your money back! I would had done that but my was out of the country!
1931325
It sounds like your battery door is not properly closed. Open it using the slide latch on the bottom edge of the unit. Open & remove the battery door. Make sure the top is properly indexed into the case and then firmly press it shut.
1532277
It is really hard to open! On one side of the battery cover there is a little tab and you push it over toward the center and you pull the cover back at the same time! You can push the little tab over with a small straight screwdriver if you can't get to it with your finger!
1490086
Try changing the battery. Look for the flap on the "tummy", open and proceed.
274106
I had the same issue with a different model. I forced it open slightly manually once and it was ok. I know it sounds crude. But it worked in the past.
2226520
Funny you should ask! I just got through changing the battery myself! You have to squeeze the two oval buttons on the side very hard and make sure the front and back face the right way. If you're very careful you should get one side button on slightly ahead of the other. Don't force it or it will break and you'll have to ducktape it back on!