Does the phone need to be off in order for it to get charged?
1438136
No, the phone does not need to be off, but for quickest charging results, the phone should not be used while charging.
1166444
HI! when you are charging the phone with the case, you need to turn on the button in the case. The first thing to charge is the phone and then the case. sorry for my english
1878641
I would say no but I am not sure it probably has to be reset turn it off and on when battery is charged
1087177
No. In fact if you plug it in to charge while on, it will shut them off to charge.
1282398
No. You have to turn it on with a small button in the back. Usually when the phone gets down to 35% or a little lower, turn the battery on. You can leave it on all day (charging) but it does not last as long. It works better to use it as you would a charger. When you need a charge turn it on, when it is charged turn it off.
897890
The phone will indicate that is charging. .. but the app kills it as fast or even faster.... but if you close other apps not in used at that moment and turn the screen off ... ot will charge. .. slowly but it will go up.
1835362
When you charge the device, it will be automatically turned off...you have to reconnect it after it is being charged!
2242047
No. However some phones will beep when they start charging. Test your phone with a regular charger.
1175605
I have a button on mine to put the power on the phone or to turn it off. I got mine in January 2013. I hope you have better luck them I did. After six months I can no longer charge the battery. They only give you 90 days warranty. For the price you pay you would think they could do better than that. Good Luck.
1718660
No. Leave it in the "on" position. This will charger the battery and your phone battery too.
660921
I would charge while off but i dont think it matters.. The blue light is the bluetooth. It is great system
1802487
I believe it depends how you have your phone set, check to make sure when the phone is off that you enable the charging icon to appear. Always turn your phone off to let the battery charge the first 3 times, if this doesn't help than I believe you might have a bad battery.
1953886
Honestly, I don't know. I plugged it up and left it overnight. It was charged the next morning and apps charging even at capacity. I've never had it go all the way down. I usually throw it on charge in my car on the way to our from work when it gets down about halfway. And u only do that to keep it at at last half charged.
600538
I would say not necessary, it's your choice. It stays charged even when its not in use.
1178017
Yes, it does need to be charged, but it lasts for quite a while before needing to be charged again.
665208
No, you do not have to take the case off to charge the phone. I've had this case for several months now and it hasn't failed me. I love it!
1106479
No, I just charge it after I use it and let it sit until I use it again. Seems to work for me.