Hi I like the unit. But the brass hardware rusted out. Can I but new hardware? if so how much and what is the part number.
1416577
Check out the following item: LASCO 14-1051 Toilet Seat Hinge with Bolts and Nuts Fit Most, Chrome Plated Metal
1416578
Sorry!. I just bought my unit. I have not cheked arrown sorry I can't help.
1416579
I never heard of brass rusting out but call the manufacture and they should help you.
1416580
hello there, I have the same issue , love the product and like you the rust is an issue that I have no idea what to do about.the best of luck to both of us. when the time comes, I will attempt to replace the hardware.
1644120
Looks like an error to me. I paid about the current price and got one, which is consistent with the general price of chrome-plated brass pipe. Also, as others have noted, the long dimension is about 9 inches.
716296
The exact same thing happened to me! I contacted the manufacturer and they were happy to replace the entire unit. You will need your Amazon order number and the date purchased.
619350
Yes, I have mine for less then 3 months and my hardware is rusting! No take into consideration I live on the beach but wtf .. That being said it was the least expensive one I could find and maintain the hardware
1788503
I have been trouble by the rust as well.... I have had mine for about 6 months too, and use it constantly.... Any ideas would be helpful because I LOVE this thing!!!!
843565
Call Miller and ask. They were extremely nice when a part broke on mine. Metal waterers rust and plastic ones get green slime. Pick your hassle....
2079907
Amazon is good about replacing things so asking them is worth a shot. You may have to deal with the individual vendor. If they turn you down try contacting the manufacturer. Lastly you can hit the hardware store. Good luck!
524604
Unfortunately that's one of the problem I had with the faucet. The parts cannot be found at local hardware stores or plumbing supply store either. Unfortunately only thing I could suggest is return to vendor if it's within exchange time frame .
465281
I called the supplier (Back to Basics) and they sent me a new one for free, but mine was broken when I received the unit but I am sure they will sell you one. They were very positive in their customer support.
1327124
Same here - we had a contractor install ours. I think that's your best bet. Either that, or call the company direclty and ask for help. We had an issue with one of the parts. I gave the company a call and they shipped a replacement part the same day. They were VERY helpful and wonderful to work with. Best of luck!
1346646
great unit, I have two!! Still in stock at 'Sweetwater.com' for $198. Good luck!
1169873
I agree wit the others.....sounds like your unit is missing the metal piece. Good luck!
1462857
Yes, but there are also a metal bolt and nut (holding the plastic guard in place), which rusted on my unit. Amazon sent me a replacement but I have not used the new unit.
1668619
Uh.. ye-ah! Seriously, this things dont last forever. What's the alternative.. get it repaired? Good luck with that. I'm not being a smart ass.. I'm realistic. At the price you originally paid, a unit with reparable parts would be 2 -3 times more expensive.
489525
Not related to the item but ok, I bought mine at a pawn shop, had that issue, broke it down completely down to the bare bones In the ejection parts it had brass shavings, I recommend breaking it down and cleaning it thoroughly
1305820
I just received it in December so no rust issues thus far. But if you take one of the rusted screws to Home Depot they can match it. They have an elaborate in store measurement grid to match hardware.
784348
Wanda I had one and looked for awhile and couldn't find any. I ended up buying another one. The old one I use for parts for the new one. They should have made them of brass.