Got it working, but now Marantec wall button with security lock doesn't work...how do I fix this? Thanks!
1427994
I had the same problem because I removed the wire for the wall button in order to insert the wire for the new receiver. What I had to do (my brother in law explained it to me) is insert BOTH the wire for the wall button, AND the wire for the new receiver into the same hole/receptacle. They will both fit in there. Sounds wonky, I know, but that is where they both need to be to make both the remote and the wall button work.
1427995
This device bypasses all the old marantec equipment, goes straight to the opener. The wall equipment should have remained connected to the opener. The wall equipment would then operate in parallel with the new device, not in series with it. Wall switch woult then work, but security would not prevent new remote from working.
1427996
Sorry, I don't have any other suggestions. That fixed the operation of the wall button, the light and the lock for me.
93490
Yeah, you're right.........I had the same problem. What I did was to take a guess and connect the leads and see what the display looked like. It flashed some error code, so I reversed the leads and it worked. I put this unit in a junction box you would use for putting in a wall of your house. That worked well........you just need to cut out the front blank plate to fit the rectangular shape of the controller. I also knocked out a couple of the plugs to allow some air flow for the unit.
616591
same on mine. I just installed mine, setting up the master code/user codes as directed, and it did respond as the manual. but no code work at all. can't open the door at all.
1573307
Mine was hooked to a Marantec, not sure which model, but it worked fine and it should work with any garage door opener. If you have a 2 wire button on the garage wall that activates the door, it simply splices into that. Be aware that although it works well, it does tend to lose the wifi connection from time to time. I only used my for a few months before my house took a lightning strike and destroyed it. I now have a Liftmaster that has the MyQ technology with built in wifi. Much more reliable.
603646
Hi, I had the same issue. I followed the instructions, set it to 000 and was never able to properly set the combination. Now I have a useless lock.
1912295
Glad you got it fixed, but that didn't work for me. Pushing down hard (and holding down) the power button turns it off momentarily so perhaps the defect is in that area and you were able to fix yours by applying pressure while turning on/off the wireless. Would be interested to know if it works for anyone else. I've just gotten used to it being on at this point.
14351
Try resetting you device, you can use a needle or paper clip to push the button, and that should work.
1327957
When the radio "forgets" the security code, have you tried to power it off, wait a few seconds, and power it on again? When initially setting up my radio and trying different wireless security settings, I found that the radio really wasn't losing the codes although it was prompting for them. Simply powering down and up again allowed it to connect.
247290
No, mine works perfectly. You could always just hit the lock button in the upper right corner then close it.
898457
I assume it's locked up also? I'd contact the maker. They seem concerned that their product works well. They responded to my review about the poorly designed locking mechanism so they might just send you a replacement. Worth a shot!
1304217
lol, your better off than me. I lost my key. But it seems to me I had the same problem, and it turned out to be I just had the have the open and close handle in a certain position for the key to work. Play with that sequence and hope it helps.
1581068
I sent two back because I could not get the "set" button to set. Then I used a pen as answered here and it worked. The instructions ought to inlcude this info. Thank heavens we have friends out there to help. Thanks!
1669626
Yes, just got mine and it would not work. HOWEVER, I discovered the problem ... If I leave the the little latch/key (for the Grip's battery compartment) in the OPEN position, power was supplied. Locking it would causes it to have no power. Obviously this is defective and is going back. Weird, but definitely the issue ... at least for mine.
685483
These may seem obvious but first check to make sure you have the right key for the lock and then make sure the key is all the way into the lock. It is a Master Lock and my code starts with a P. Then turn it 1/4 turn clockwise. It may take a little force to turn it. If that doesn't work, try releasing some of the tension on the cable by lifting the camera up some. If all else fails, get out the bolt cutters and cut the cable and return it as defective. Good Luck
544318
Try pushing the reset button on the side. You might have to use a paper clip or pin, but that worked for me when mine locked up.
1693454
I had the same problem, I changed the battery (It's a CR2032 'button' battery.... available online for about 40 cents each) Once I put a fresh battery in it was fine. That was just a week ago, so I'll see how it goes. If it acts up again I will move the pins to channel 2 or 3 (less crowded area). Keep me posted, Don
1674925
OKAY -- I went back to Zune's Support website and reread everything again. Like I said before, I got mine on Christmas and it stopped working today suddenly.... I tried the whole lock/unlock thing but what worked was going to Zune's support website. BUT this worked for me ::::: It said to put the Zune to unlock, hold down the BACK button AND UP at the same time until it reboots -- it worked for me hopefully it will work for you!! Good luck to you!