I bought this item 9-15-2013 and it has become defective how do I get it replaced under warranty?
1424157
I bought one too an now mind has gone bad. I need to know how to replace mine too
1956830
Go back to the company that you purchased from. They should replace. If not complain to Amazon. They will stand behind the purchase.
438213
Is there anyway you can contact the seller? Maybe he/she will do something for you. If that doesn't work and if you don't have a warranty, then I don't think you can do anything else, except buy a new one. Sorry.
437527
I would contact them and send it back, they should honor the warranty, it is good materials and they will stand behind their product.
1961531
Call amazon they send new one . Like they send me when mine was broken Thanks amazon .
694405
It is malfunctioning, you have a warranty that covers it for I think a year. Send it in for repair.
870642
Mine too but I called the number on the box (866-326-1313 - I think that was the number) and they told me to send it back and if they can't fix it they will replace it, as it has a 1 year warranty.
108846
Sorry I am not very mechanical I would ask for a replacement of the unit itself it should be under a defect warranty. I haven't had something like that happen to me, sorry.
1528430
It has a warranty of one year from date of purchase. It defective is this time they will repair or replace it and you pay 19.95 shipping. If item is discontinued they will replace with similar or better model.
1813665
It should be covered under warranty. Call the Philips help line and explain your situation and they should be able to help.
358058
I got one of these and in less than a year it no longer worked... I'd love to know how to replace it through a warranty.
808456
Give it back to the manufacture or ask Amazon. It should be under guarantee, I guess
1379441
Depending on how long you have owned it, I would first go to the vendor on a warrantee concern. After that see if you could either purchase the component or canabalize it from a defective unit.
1597022
There is supposed to be a one year warranty. I had the same question and couldn't find where to request replacements under the one year warranty.
228792
Contact the vendor listed by Amazon in your purchase record. If it's under warranty, and the product was not abused, I'm sure the vendor will replace it. If you don't get any satisfaction, you'll have to pursue it through Amazon.
633480
I'm sorry, but I can't answer that question. I just bought a new one when mine went bad, so I don't know how to get a warranty replacement
819407
Check batteries. If batteries are not problem contact company. I am unaware of any warrantee, but if you have proof of purchase and date of purchase and your appliance is not more than perhaps 90 days old you should be able to get it replaced. I am very satisfied withy my purchase and have had no problems using it.