I lost the usb dongle. Has anyone found a replacement option for just the dongle? I don't want to waste a perfectly good keyboard and mouse.
1418886
Go to the manufacturer website and look for the support section, or call, they would be able to tell you
1539316
(1) no need for a dongle. (2) I bought this mouse on Amazon recently and it crapped out after a week of use. Good Luck.
1613680
The keyboard and mouse are not physically connected. Once the radio dongle is inserted in a USB slot they are simultaneously recognized. BTW, although I use the keyboard and mouse combination every day, I find the batteries tend not to need to be replaced more than once a month.
983779
The keyboard and mouse requires a dongle to communicate and is contained in the packaging. BTW--the mouse will work alone or in conjunction with the keyboard. I have been very satisfied with this keyboard and mouse.
1186551
my keyboard and mouse work great.....If yours is slow all I can suggest is to make sure the usb dongle is in range and/or replace the 2 aaa batteries in the back of the keyboard...if this does not help then I would assume the keyboard could have a defect.
573676
Hello Dawn...The driver is the small USB connection , I don't no if you have brought this item but I tried to use this keyboard and when set up I could not control my mouse and when I disconnected the item it affected my PC a lot and I am still trying to get my PC back to normal use .
1807133
I feel your pain, I have enough USB crap to wire a small town. So I started using Macs, so, Easiest way, Buy a Mac! Bluetooth included as standard, otherwise keep screaming at Microsoft! Eventually, If Microsoft pushes hard enough, PC makers may decide to include the Bluetooth hardware.... or Buy a Mac!Oh almost forgot, MS does make a cute little Bluetooth notebook mouse 5000, works great with my little ASUS netbook, its no magic mouse, but just a standard scroll mouse.
1193124
Yes. I have a dongle for an ASUS wireless keyboard and mouse and it works perfect..
710530
I have a Logitech M310 mouse that I am using with this keyboard. However, the mouse will not pair with the HP keyboard dongle, so I am using 2 USB ports, one for the keyboard and one for the mouse. This configuration works perfectly. Since I have 4 USB ports on my laptop, using 2 for the mouse and keyboard is not an issue especially since I like the keyboard so much.
1149071
Nope. It's gotta be wireless. The question is, why would you want such a tiny keyboard to be wired? Are you limited to one USB? Anyway, I've tried it out. The keyboard doesn't do anything without the dongle being plugged in.
1223238
Nope. Time to replace the mouse, which is too bad. I bought a couple of extra ones prior to MSFT discontinuing this mouse. I still really like it.
327566
I have Windows 8.1 and the mouse works but not the keyboard. I found a few other people with the same problem. I am not sure if i should refund or replace because its broke for me errr....
1296249
Apparently the USB dongle and the presentation remote are paired at the factory and you cannot get a replacement USB dongle, you have to buy a whole new unit. That is why I purchased this one. Someone borrowed the previous one and left the dongle in their computer rather than returning it to the presenter. It is now a useless piece of plastic and electronics.
897499
What operating system are you using? Mine was plug-n-play with Windows 7 Ultimate. I'd want to have the dongle plugged in before I turned the mouse on. In my case, it spent a few seconds doing something then said "new hardware recognized" and I was good to go. Anker site doesn't show any downloadable driver for this device; I suspect it's stored IN the device and transmitted over the USB connection once it's established.
307775
I'm having another issue. It seems that the XP operating system was neither preloaded nor included as a separate software pack. Also, I'm missing the USB mouse. Anyone else have these issues/
922844
My remote did NOT come with a dongle. I relied on the responses found here. Not sure why others got a dongle. I did not.
103330
I've had mine for quite a while with various wireless mice and keyboards without a problem. I do not have the USB-dongle for my mouse and keyboard plugged into the USB ports in the monitor, however.