I have one which no longer has the power to remove the cork. there a warranty? John
1431777
I believe there was a 1 year manufacturer warranty. I'd contact the main company for more information, especially if it's less than a year old. Doesn't hurt to ask.
1431778
I don't recall seeing one in the packaging. Have you recharged it long enough? If so, Can you check with manufacturer? I have only charged it once since I got it a few months ago.
1431779
Whenever it has lost power, I've plugged it in to the charger and has plenty of power after a few hours. Don't remember facts about a warrantee. Check with the manufacturer
2135922
I just tried to open a bottle with a rubber cork for the first time since I've owned it(bought it beginning of 2013), and it took a few times but eventually I got the cork high enough to just pull it out. The opener would not pull it out all the way.
531604
The spiral in mine broke off and remained in the cork in the bottle. LOL I took it back to the store and the gave me a new one. I don't think the part is replaceable. This new one works fine but it also lies about how many bottles it will open. It will never open 30 bottles....probably more like 8-12. If you buy a new one I would suggest a different brand. Buy it from a store rather than online so you can get a replacement right away.
1816795
I don't know about a warranty, but I have one that I no longer have the use for. I would be willing to let you have it for the cost of shipping.
1827456
That product is discontinued, but I believe it originally had a one year warranty. I seem to recollect that the company reserved the right to replace or repair.
1486580
If you go to the Wine Enthusiast website they have a 1-800 number. They have a customer service prompt. I have called due to a problem I also have with this product, but have not yet heard back from them. I will update this post if I am successful in getting in touch with them. I hope that helps.
1473503
I don't see anything about it on the warranty sheet. I would suggest contacting the manufacturer.
481492
I've looked and if there was a warranty, I must have thrown the paperwork away. Sorry I can't answer.
1417082
I had a problem with mine when a piece of cork got stick inside. I pulled it out with pliers and that fixed it. With a previous opener the cork would not come out and I had to hold it with pliers while pushing the button. If the opener is slowing down and stopping when you push the up button then maybe the battery isn't charged. There were some complaints that the battery wasn't lasting very long so I disconnect it after charging and then use until the charge runs out. One charge is good for thirty or so openings. Some batteries develop a "memory" when left on the charger all the time and this can account for short life. If this is the case then you might need to replace the unit.
1910391
I had this happen recently. I carefully used the corkscrew on a Swiss Army Knife and rotated it gently until it gripped the broken tip. Then I pushed the release button down hard and the broken tip slid right out. Go slowly.
578128
Honestly, I don't know, as I have only run the unit for a few minutes. I bought it as a source of power for my wine room should the electricity fail. If you find out that a warranty is available please let me know.
1530215
I do not recall if there is a warranty that comes with it . That was not a issue for me . I will say that I used this enclouser for a shower house next to my truck camper . I am very impressed with the design and construction of this unit . I felt the enclouser was worth the money spent. Great buy in my opinion
1619203
I've only used it a couple of times, but I think if you just hit the up arrow after the cork is removed, the cork should drop out. Hope this helps.
978928
I have never found a problem with synthetic corks either. I found that when I place the opener on top of the cork, that I hold the opener steady with one hand and make sure the bottom of the unit does not slip as the corkscrew is inserted. I have bought four of these units. Just make sure you remember where you put the power cord for charging the unit. You don't need to charge it very often. I have had mine a year and I may have charged it three times. Enjoy!
1507553
I have not had any issues with this product I love it , It knows how far to go down into the cork and it pulls it right out !!!and then you just reverse it to get the cork off ! I love this product well worth the money !!!!
692824
on the few occasions that I've run into the same situation, I've just grabbed the end of the cork and pulled it off. Though there may be many other ways to deal with it. However, hope tis helps
108846
Sorry I am not very mechanical I would ask for a replacement of the unit itself it should be under a defect warranty. I haven't had something like that happen to me, sorry.