I bought my case in May and the bottom portion broke off by the charging outlet. Do the Spigen Neo Hybrid have a warranty?
1411390
I am not sure if there is a warranty , something I should probably look into! But that is the same spot my case broke too.
1411391
Sorry, I've never had a problem with mine. I think, like Patrick suggests, if you contact the seller they might be able to work something out for you. Good luck!
1411392
I believe if it was ordered thru a authorized reseller you should be fine. Fine not you could always call them and explain to them what happened. Hope that helps
1453050
It fits under the stock back plate so I would assume it to fit under the Otterbox. I have the Spigen Neo Hybrid case and I get mixed results and even tried multiple Qi-Chargers such as the Nokia and the Samsung without consistant results. 1 in 10 times I was able to obtain a full charge.
355486
definitely get warranty, mine broke before i ever used it. too bad i didn't take it out of the case for over two months after i bought it, i cant return it now
633483
I came here looking to post this question too, as the tiny plastic piece near the charging port snapped off. I'm looking for a replacement but can't find the frames on Amazon to purchase, despite the product description clearly stating that colors are interchangeable. One would think that the frames would then be available for purchase. Not even on Spigen's own website are frames available for purchase.
1605351
No. Mophie does not sell any replacement parts for these. I tried to buy a new bottom connector from them because the USB port wore out after a year. No support after the warranty is expired. The case was in great shape but couldn't charge. Tossed it. I liked the case a lot but I won't buy another one.
2032857
I agree with the other feedback. The case was in one piece when I received it. Ask for a replacement.
2036330
Yes you should exchange it through the Spigen company. It should not be stiff. Mine works very well.
817138
No, and I honestly don't recommend anything from Spigen, their cases look like they'll protect your device but it destroyed my iPad mini 3 from literally 12 inches from the ground the inside lcd and the outside screen is cracked and beyond repair all because of this worthless case. Stay away and invest in Otterbox or something more bulky and heavy. I returned both iPhone and iPad cases from Spigen, steer clear of these awful cases!!
1787358
I can't answer that for sure, but I seriously doubt it. I know the otterbox itself comes with a warranty. But if you drop it and it gets damaged enough to be unusable than you did something wrong.
1126992
Don't know if there is a guarantee or not, but I love mine. I have 2 other cases, and have not used them since getting this one over 6 months ago.
437971
I have a Spigen case forced on my S5 until I find a better case that fits the charging cover, and it will NOT charge through it. The charging keeps going on and off unless I take the cover off.
163886
I purchased mine in February but it's really performing well. I bought 2 at the time to test them and am actually using the inner case of the Spigen NeoHybrid with my leather case. I get extra protection in case I drop my phone.
1938144
YES...Try https://www.otterbox.com/on/demandware.store/Sites-otterbox_us-Site/default/CustomerService-Warranty
1504088
Ours broke too. Is it on the bottom corner?I guess we should be be thankful it's just the case and not the phone :-)
1947130
NO NO NOI purchased a white case in April without the issue. In September 2014 I purchased a Red and then a Gold case for my wife's Nexus that had the issue. Spigen was very hard to deal with on the issue so I ended up RMAing with Amazon.
807196
To my knowledge there is no warranty. The case is very sturdy and durable, I see it lasting for a long time.
451950
I bought mine in November 2013...Today, August 2014, I had it outta the case and while putting the plastic ring back on it, it snapped on me. I didn't do anything differently, just put it on as usual...so not sure how it snapped. So a little disappointed that only 10 months later it already broke on me. I'm waiting to hear from Spigen if the'll send me a free replacement. They offer a 2 year warranty but for some reason don't honor it if you bought from a reseller.