My case has only one clit to put the pillow in, maybe I'm crazy but can you tell me what's wrong?
1424955
The end is almost like an envelope. You slide the pillow in, then fold the extra fabric over to seal.
1202781
I think that you may have a defective one. The plates on mine touch each other completely.
684749
I do not know. I had the same problem and went to a department store and purchased two additional pillow cases, even though they didn't match. It would certainly be helpful if the option for four pillow cases were offered!
697328
I don't know. The pillow was returned. Check with your doctor or a physical therapist.
627555
No - this pillow comes with a case that zips around the pillow and fits snuggly, so I didn't feel that an additional case was necessary...
487471
To Wizzo, It's stitched solid. To me it wouldn't help anyway, because I don't like springiness in any pillow filling, includingthis one. This doesn't mean other people don't. Evidently others do, so it may be just me; but years ago, I hadpillows I could plump to just the right thickness and shape that suited me, and they would stay that shape until I rolled over and reshaped them another way. I miss that.
915707
I let it sit out of the plastic for several weeks rotating it during that time. Since I already had the pillow case to the old pillow I decided to double pillow case it and have been using it ever since and have had no problems. I am extremely sensitive to stuff and others may not be as sensitive to the packing materials as I am. I love this pillow and for me it was worth all I had to do. Hope this helps!
455753
I looked at my poncho and you are correct. Both my bottom buttons are female and will not snap. I don't know if this is a defect or not.
1487241
My 25mm pillow case was soft (to me) from the very beginning. I believe you have a really fine pillow case, but give it time to go through a few washings and it will become softer. I've recommended this pillow case to so many people. Good luck!
505612
Could be loose. Mine barely stays in. Try a different brand and see if it fixes it.
1036557
I used to be a two pillow person. But when using the memory foam side of this pillow I don't seem to need two pillows.
847872
It's only 1 pillow. The wording and photo make it seem like it would be 2, but no.
1537383
I had the same problem too one time look at were you have you button on your phone and were you have the Everything must be aligned perfect or the case will get stock...how I took it off last time I got a skinning knife and with the Tip of the knife I pushed it out it popped open..... Try that it help for me
134294
I have a pillowcase on mine, just make sure you have a larger size pillowcase like those for queen size pillows, they do come in multiple sizes.
109021
NOOO!!!!!! Mine is slowly losing it's shape and going flat. I would never buy another one again. When I lay in bed and read my nook I have to use another pillow on top of this darn $70.00 thing I bought. Good luck!
1437265
Oh boy! I have two cats and so far so good, BUT....I also have a quilted pillowcase over it. Are you using the pillow with the side where you pour in the water facing up? If so that would make a difference. That side has to be underside of your pillow. Naughty kitty.
620745
I've had three and never had that problem. Mine all seem very tight and well crafted. Sounds like you got a defective one.