Is there a way to maintenance this grinder? It doesn't grind like it used to. Bought this one about two years ago.
1421040
I have and use about a half dozen of the grinders, but have never had a problem. Are you grinding something very tough? It might have worn down the ceramic mill. Metal grinders are best with the tough items like peppercorns. I use mine to grind coarser herbs or dried peppers.
190164
It takes a while to properly clean the grinder. You could switch beans and grind a little and dispose of the "cleansing" ground beans.
1001216
Quality of grind is good but ours died after less than a year. Buyer beware.
845495
I have the same problem with mine. The pentagon hole in the crank handle is slightly too big and/or the metal that the pentagon shaft is made out of is too soft. When you turn the crank, it slips forward on the shaft causing the handle to get stuck and slowly stripping the shaft until the grinder is no longer useable. It took about 3 months in my case.
724088
Hello!I haven't tried another grinder, but from my own personal experience, I can tell that it is pretty easy to clean. It comes with a tiny handy brush to remove the remains of anything you've grinded on it. This grinder has two removable pieces: the container-blades and the lid, which also is securable. The brush works pretty nice, but I don't use it very often, because I don't feel comfortable washing it to remove the grinded coffee from it, so, for me, a napkin or a dishcloth works better.I hope this answer works for you.
1439337
I bought mine for Christmas (2013) and it still works great - about 4 months with using twice daily. I have disassembled it and cleaned it and it is well built and I have had no problems with it. The only thing that could be fabricated a little better is the timer switch (it comes off sometimes) but overall, I would highly recommend this grinder.
1562022
Sorry this is late, maybe this can still be helpful to you. I find that I wobble along with the grinder in a complimentary movement way. I don't set it down on a surface to grind. I hold it in the air and let one arm grind and the other hand holds it, sometimes going in the opposite direction to be more efficient. I still use it everyday since I got it 2 months ago. No problems yet.Hopefully never!
1769295
Are you cleaning it periodically. The shoot where the coffee comes out can get narrow over time with buildup. Also, you must completely screw off the hopper to get into the burrs to clean them. Without cleaning the buildup will slow output and strain the motor to eventual failure. So are you doing this maintenance or does the problem lie elsewhere? I have one which I use daily but it is only 3 weeks old
1591283
I have never had a serious problem with the grinder such as yours, but I would assume if you contact the manufacturer they would replace your product.
740718
Haven't yet done that despite using it twice a day for months. Assume when I feel it necessary I'll take off the rubber base and wash the glass part by hand. Wouldn't think it necessary to wash the grinder part. The grinder part may need to be brushed off from time to time; but to date it has been grinding consistently.
1368228
I wouldn't bother sending it back. it's normal to have that. The thing runs like a tank, so I doubt there's any issues. It's a great grinder.
1983680
I wouldn't say it's a "problem" but some of the grounds cling up the side of the chamber due to static electricity, for sure. It just makes it look like it's full of grounds all the time, but doesn't seem to cause any actual problem after 6 ish months of daily use. The problem with this grinder is that the "extra fine" setting doesn't (and never did) work at all. However, the "fine" setting is good enough for us- it grinds it close to espresso - level fine ground.
2063647
maybe you need to adjust the grind time. if it doesn't stop when set to the minimum, something is broken. or put in the double shot cup and set it to single shot grind volume.
818648
You can try opening the little door under the bean Hopper and cleaning the entire shut from the grinder. You can pull the lever next to the door to manually open the door to the basket and push the clogged grinds in. You need to do this at least once a week.
2257363
It is all in the grind. I have now used this machine for about 8 years. Great, reliable piece of kitchen necessity. About once a year I grind the coffe too fine and have the problem described above. I just clean the filter and adjust the grind - this solves the problem every time. Once again, great machine, much better than the Krups and DeLonghi's out there. Bought two for friends as well 5-6 years ago - all of those are working solid.
737026
Hi Kate, this is a little tricky to diagnose via Amazon. Did you remove the hopper and bur? You should do this just to be sure there is nothing visible that could prevent the grounds from exiting the unit into the container. You might also try running a paperclip down through the shoot to be sure nothing has gotten stuck in there. Also, did you set to a very fine grind? If so, maybe dial it back to be sure you can get any grinding action. Does the motor seem as though it is laboring to perform the grind? I hope someone else can chime-in here, but give Baratza a call. I know you said no clogs, but I always go through the steps (even the most logical ones) a couple of times to be sure I did not mis something. Good luck and I wish I had the magic answer to your problem. I hope you get the grinder working because I sure enjoy mine and it still is performing perfectly. Best
917389
I have owned my grinder since January 2014. I use it twice every day, at least 3 times a day on weekends. I have had no problems.Yours may be defective. Definitely call customer service and give them the opportunity to make it right.