My speaker will no longer connect to Bluetooth after only one day of use. The website is useless. Anyone have any ideas?
1441427
My suggestion is to: 1) Remove Speaker Bluetooth reference from your device (i.e., smartphone). 2) Enable Speaker Bluetooth device search. 3) Manually connect to Speaker from your device. Good Luck!!
1441428
The best thing I can think of is to 'delete' the speaker as a device from whatever you were synching it to, then have it 'discover' the speaker again. I seem to remember having to try that when I had been synching it to my iPhone, then switched over to almost exclusively using it with my Macbook.
1441429
Holding down the top button will cause it to search. Lost connect with my phone, and just did search on phone and speaker at the same time and they eventually made up.
1441430
That happened to me when I first got it. I just deleted the pairing from my device and then repeated the pairing process. It worked and I haven't had any problems since. Hope this helps.
1876685
Check the packaging really carefully, you may have trashed it by accident (it's very small). Don't worry! Firstly, you can easily use any bluetooth device with these speakers. Or, if you really want a Creative bluetooth dongle, I could sell you mine
440601
Make sure the speaker is charged. Turn off the Bluetooth on the phone. Shut down the phone and restart. Turn on Bluetooth again in setting and attempt to connect the device. I have a iPhone 4 & 5S and that is what I do when I lose the connection. Try it a couple of times, eventually it should paired. Hope this work.
2268478
Hi, turn your Bluetooth on your phone, make sure the speaker is fully charged & turned on. Search for device, it should say "scanning" once it finds your phone hit connect. Try holding the power button down for approx 3 seconds. It will blink and make a beeping sound when it connects. I use Pandora to play it & it works. Just make sure the speaker is powered on first.
190187
I have used this device to connect it to a bluetooth headset (three different models/brands). Never to a bluetooth speaker...
2250338
Update: I realized today that when I tried yesterday with the speaker, my speaker was not on. Tried today and it worked like a charm. I am not sure which generation I have, second or third, but if you go into the settings you can choose your sound. Ryan
1156286
I don't think through bluetooth but you should be able to connect through the auxiliary port via 3.5mm cable. Not sure if it play through all speakers or just to the connected speaker. Worth a try.
59182
Magickly - thank you very much for the information. I actually succeeded - i did try deleting and re-pairing but I also went to Medialink and downloaded another driver and reinstalled and then viola! So, it can be done! If you look on the medialink usb bluetooth adapter product page here in Amazon, their customer support has posted in the discussions with the links for drivers and other info - I applaud them for their proactive outreach to customers.
712113
I found this speaker to be difficult to connect to Bluetooth and unreliable as to its functioning. I sent it back. I would say the same to you.
1983198
Press the menu key (upper right key on the from right) then go to loud speaker setup and be sure you don't have it activated for anything. If that's not it, try removing the battery for a minute and re insert it and you will need to just reset the time and date. It should work OK.
2004972
Hi TKOC,Thanks for the question. Were the Apple products connecting before the update? If it is an update issue, perhaps a call to Apple could resolve this. Otherwise, the speakers could think they are still connected to a device. Like Frank suggested, unplug the speakers for 15 minutes. Turn off bluetooth on all devices that you paired with these speakers. You may even want to power off those devices. Then restart everything. Hopefully this will take care of it. Please contact AV-Express if we can be of further assistance.
2111736
Hmm. Sounds like the bluetooth connection is not solid. Can you try another device, maybe someone else's phone or ipad? If it doesn't skip with the second one then the phone of the first one may be incommpatible. If the second one skips too then the speaker is bad. The one I bought sounds great and there shouldn't be any skipping.
107672
Has the speaker been connected to another device? If so you might have to delete it from that device first
32703
Hi,The exact same thing happens to me. We tried to save some money and go with these Bluetooth speakers rather than the old fashioned receiver/hookup wiring throughout the house. In hindsight, it was a bad decision. Wish I could help but we haven't been happy either.
1494960
I no longer own this speaker as I have sent it back because the bluetooth stopped working.
1686954
Check the sound output option to make sure that you are indeed using it as your main output source.Test the speaker with another bluetooth device to see where the fault lies.
188240
I have not had this problem. Check the settings for the minute timer. Try unpairing it and repairing it. You can also do a restore on the Bluetooth. If none of this resolves the problem, you will need to exchange it.