I can not seem to keep this unit lit. I have held the button for almost 2 min and the second i let it go it shuts off. Any advice?
1415439
Kelli, once I get the propane bottle hooked up I open the valve on the bottle and check for leaks, then I plug in the power cord. After that I push the dial in for 30 seconds or so and then turn it to the left and it fires right up. I your valve is all the way open on the bottle but your heater won't stay lit there may be a blockage in the line somewhere. hope this helps.
1310681
Im sorry... No suggestions... That sadly is exactly what happened with me. I just threw it away after about a week of it not turning on showing any motion with the lights. Maybe flip the black switch on the bottom and it may work.
1889305
I'm having the same problem. Do you know if you unplugged the unit while it was on? This happened with mine, and it is the only thing I can think of that happened to it. It still doesn't answer the question of whether replacing the remote will help, unfortunately.
777094
I could be an overheating issue.....when left in the on position for awhile it generates so much heat it turns itself off. I now have one that wont stay on more than 4 seconds on high and around 30 seconds on low..then the overheating sensor shuts if off. It seems once this happens it will always shut off instantly going forward.
1250390
Another question?Why can't you turn the unit off with the remote ? It just keeps saying Run ????It won't shut off unless you unplug it.
1426139
I had the same problem with one I had before so after many many tries I gave up and bought a new one that has been ok so far. The first one lasted a few years but haven't used the new one much yet. Sometimes I was able to light the old one by turning down the volume of gas while using the spark. Was really glad to throw the first one away as it was so unreliable. I looked for replacement parts but couldn't find any. Good luck!!
718175
once you have turned unit on press the button twice in a row light should go out and unit should stay on.
926726
I have not had this unit that long, but the first unit I had just stopped working. But the lights would not come on rather than staying on. The second one has been working fine. Sorry I cannot help any further.
1422009
Same Here Patricia. We just got ours last week and we let it sit for hours then turned it on and nothing!! It won't get cold, won't turn on and if it does have a light...it's not working either. I'm sending it back. Good luck with yours.
1963437
sounds like you have a defective product. Mine turns on easily. I have had no problems with mine.
665895
You can push the on and off button and hold it in for about 4 or 5 seconds. It will shut off after a 4 or 5 count. Also turning it on some times hold in for 4 or 5 seconds and it will turn on all the way. Hope this helps you, I found this out by accident.
675779
No problem lighting heater. Hold button down for about 10 seconds, release and depress button again. Residual gas from first press should help firing it right up.
1520666
Try the light on a fully 'charged' battery. There is a 'shut off' timer that will shut it off but it should be longer than a minute or two. Perhaps the timer is defective.
258646
There is not much to the unit, so if the light is on and the dial is to high, you may just have got a faulty one. I would try another outlet, in case there is a minimal power issue on that (to be sure), otherwise if its not heating up on your first try, it maybe defective.
699547
There have been many posts like mine, but I chose to ignore them. I was wrong. The light will shut off after seven seconds. I learned the hard way. The product is defective. Look at the other reviews. Good luck if you purchase one!
550082
I have the same issue. It will not turn off even when the button is pushed.
1468945
On mine the display illuminates for a few seconds after a button is pressed, and then it goes out. The display does not stay lit.