Does anyone have an UN48H6350 with apps that work? Getting total runaround from Samsung...
1441855
Yes, mine worked immediately. As long as you have a router working off the internet somewhere in the house with a decent signal, it should be able to load your apps. I don't know your details, so if you want, send an email to me.
130439
Samsung released a firmware patch for this last September on their Korean service site. Newer firmware might fix the problem as well. Do you still need help?
1299612
I had the same problem. Your best bet is to email Samsung with your exact TV info and let them tell you whether the two are compatible, or, if not, whether they have a suitable product.
1559499
I, too, am now experiencing this same problem, and I purchased my Samsung through a vendor other than Amazon. I guess I'm going to have to return my set, although I absolutely love everything else about it. I haven't talked to the Samsung technicians, but I'll be calling them later today.
2051575
Samsung and Amazon work fine on other models, but not this one. Tons of chatter on the net with this. I just went several rounds with Amazon, and they claimed that the hardware (ie processor) won't work with their service. Personally, I find it baloney. , Other models of Samsung before and after work just fine. And other software such as Netflix work without issue. Their answer was to buy a Roku. Personally, I'd skip Prime and stay with Netflix. I'd think long and hard about buying Samsung again too. They both really pissed me off. So sorry.
1179705
It happen the same to me. Nobody can give me an answer even on Samsung support. It's not an Internet problem.
543750
C. Herrick...thank you very much for the information. I scheduled a service appt. through the Samsung website...:-)
1764728
Algee ... thanks for the update. After I did all the updates on my unit, the apps still would not work too. That is when I called Lenovo & was told to do the Factory Reset AFTER the updates were installed. You may wish to try this before sending it in. It worked for me.
1942448
The latest firmware upgrade includes access to Google Play. Unfortunately not all applications will load properly and you get the "incompatible device message" on few apps. Hopefully, the next firmware update will take care of this but don't hold your breath as B&N; basically is getting out of android tablet business and turning over future development to third parties.
1077591
I have never reset my tv but the apps on the TV suck. My Hulu app barely plays. I called samsung about the issue and tech support really couldn't help. So I don't use any of apps on the TV; I have an apple tv. I suggest you do something like that if you can't get the apps to work. The tv is still really awesome...the picture is amazing!
1976426
Try upgrading the firmware on the TV: http://www.samsung.com/us/support/downloads/LN40C630K1FXZA
1559496
What vendor did you get yours from, by the way? And did Samsung tell you anything worthwhile?
146656
I just go a New Samsung LNT4661F and did the firmare update, and now my picture is just like yours, it's crazy... Has samsung been out there yet? if so what did they do?
813522
You should contact Samsung directly to you will know in advance exactly what method you will need for your system. It will save you a lot of frustration down the road.
1389153
not yet, but soon.http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00046726&fm;_seq=49755
2109086
Check the Samsung website under product info or ask the web chat reps. That's how I found out.
982714
I have not tried it worldwide and have not seen any reference to that either. However, my advice would be, DO NOT DO THAT unless you have a clear and affirmative response from Samsung IN WRITING. DO NOT TAKE A CHANCE, IT IS NOT WORTH.