What are the details of the warranty and does anyone have a comment on how that process worked?
1433834
when I had a problem hooking this into my boat's system, I just called the manufacturer and talked to a very helpful tech person who solved it completely. Maybe it's a tech problem and not needing the warranty, which I don't know anything about. Call the company.
299244
Not sure what the warranty is. Had mine for over a year, no problems to the point I never think about it.
853793
I think your best bet would be to contact the point of purchase. They should be able to help you with warranty questions.
898404
That is what I ended up doing. I contacted the Back to Basic warranty through email with no response.
1943677
I have not had to use the warranty, but to the best of my knowledge, it is usually through the manufacturer. you can always start by contacting the seller and they would advise you.
2211918
I recall seeing a warranty in the package but don't know the details off hand. Looks like others have provided you with insight.
672805
I never bothered to check the warrantee. Best to go to the sales site for the best information and ask the people who make it. I have had mine quite a while and am very happy with it. It took me quite a while to get used to it...did it in tiny increments because it is powerful. The first couple of times I felt like hands were in my head massaging my brain. An odd experience. I have not felt that in a long time since i have gotten used to the programs I use. I still have not expolored them all. but it works for my purposes.
1136970
We returned this item so I can't list anything in detail but you can go to there website and find out the warranty and the product durability. I'm sorry but good luck.
1378179
There was nothing mentioned about it, I purchased it refurbished but iam guessing is 1 year with the manufacturer. I will give them a call and follow up with more info.
451835
I don't know how the warranty works. I got mine and it works great. I have had no issues with it. So far a great buy for the money.
2018884
The question about the warranty seems to change depending on who you ask. I think the best policy would be to go directly to MSI and then if they say yes, get it in writing (through an email I'm thinking).
1719895
1 year warranty which I had not even thought about. However after I posted my review the company contacted me and advised of the warranty and invited me to contact them about replacement. So that is impressive! Most companies make you beg and scream for warranty service. I will edit the post after I talk to them.
1609167
It had a 30 day warranty. Stopped "talking" after 14 days, so I returned it for a full refund and purchased a second one. This one is working. There was no mention of a repair process and since I didn't have it more than the automatic return date, I don't know what became of the first one.
257138
The other answer states that you can't read the warranty prior to purchasing is not correct. The first link under Product Details is a PDF of the terms, and it is fairly detailed. Of course, it is written by lawyer-ish types, so it's not fabulously clear.
881089
warranty supposed to be six years (seemanual, last pages of manual in your language)!! If you kept your receipt, give it a go.
670327
How long time ago did you buy it? Still under warranty? Then should be a phone number on the back of the instructions, try to find the number or email address...
275401
I wish I could answer your questions but I have the same concern.There is no information on contacting the manufacturer regarding the warranty.