What lights are supposed to be on when the router is working? My laptop doesn't detect a signal & the router only has a small blue flashing light.
1414102
My son in law set up my router but I did check it out and the blue light is on and not flashing, don't know if that helps you are not.
577898
With the blue light on, the router is working. You probably don't have your home network set up on your main computer connected to the router. Once your home network is se,t up every computer (laptops will pick up the signal automatically. Make sure you have the yellow cable from your router going to the modem and your main computer cable that (goes to your modem) going to one of the grey slots on your router.
2137566
There is one blue light when the device is plugged in. There are not individual lights for each port.
2260749
Mine works flawlessly:) Just make sure your router hase the latest firmware!
1643487
I've had similar issues with connectivity, intermittently and usually for no discernible reason... It's literally worked in one outlet, but not the one right next to it or across the room a bit. I've never seen a purple light and didn't see anything about it in the instruction manual. I can say this... I've had two Belkin products (the extender and a regular router) go out within months of each other and under the warranty time. I spent 15 minutes trying to get them to honor it, while speaking with someone who couldn't understand me. I cut my losses and went with ASUS products. Sorry if this is not much of a help.
772141
Yea mine worked the first night but has failed to work since. My old Cisco router worked great with it, never had to reset it.
884425
If it has a light, all you have to do is put a little bit of electrical tape over it. Been there done that...Modem, router, etc. Hate that, too! ;)
62331
You are not doing anything wrong. The problem is with the defective firmware of the router. There are two workarounds: 1- Return the router and ask for a refund. 2- Replace the firmware with the opensource alternative from openwrt.org. By the way don't expect the Netgear support to solve this problem for you. They are too incompetent and it's going to be a waste of your time.
135697
The router is entirely plug and play, all you need to do is connect your modem to the yellow port and turn on your wireless. It should do everything else for you.
2260753
In most cases the problem is not the computer, it is the internet connection. Everyone sees on the computer the signal strength from the router, but what they don't see is the signal coming. The other part of this is sometimes computer parts can be faulty from the manufacturer, lets just say I haven't had any problems with this computer. The biggest problem I have had with this computer is getting use to the new Windows 8.
1551539
Hey Marjorie. Upgrading the router's firmware could help. http://www.belkin.com/us/support-article?articleNum=10797 You can reach us at BelkinCares@belkin.com for assistance.
519122
I'm having the same issue. also, the received light goes blue when i connect it directly to my mac.i've also noticed that when i unhook it from my mac and put it through my router, it doesn't work....you have to unplug and let it reset! painful.
452991
Thanks. I'll try. Both my laptop and my computer have active little lights that seem to indicate they are sending or receiving signals. I gather that means a router would be sufficient if I understand K. Slon.
1030184
The 5100 is your cable modem. It is what connects your computer or home network to the outside world. Your cable line should connect from the wall to the 5100, then the 5100 should connect to either your router or directly to your computer. There shouldn't be a blue light on it. There should be 5 green lights (a few blink erratically to show data moving back and forth) and an amber light at the bottom to represent when it is in standby mode (standby mode is turned on when you hit the button on the top of the modem)
153931
More than likely its your router, I tried everything I could to avoid buying another one cause I was having the same problem with my Linksys Router and as soon as I changed routers the problem was solved.
314666
my modem wireless light is always yellow/ flashing yellow, and it works well.I have it since 9 months ago :)
1687219
If the internet goes down the blue internet light on the base will not be on. There have been times when my power goes out that I have had to restart my base by unplugging and waiting 1 minute before plugging back in. You can do this right from the base.
334539
Is the signal flickering. Or just out not receiving. If it flashing or flickering you probably have a cable problem. If you no signal the box may have a bad output