Does this monitor have a warranty? Does anyone who has purchased this know if it comes with a warranty since monitors do often fail at times.
1433640
Hi Brad, if you go to hp.com you will find the basic warranty is 1 year. This info is under Accessories. Additional time can also be purchased from HP. Also Hp does NOT list this item as Energy Star rated. Check the specs. I don't have this monitor but after some research I will be getting it. Possibly a Black Friday special?
1148549
I'm not seeing any warranty , The computer have a problem once ina while the screen blackout. going to put a complaint to the provider.
882839
The paperwork in the box says three years, and there is no asterisk or even smaller print that says it only applies if purchased through Dell direct. What I really find curious is how some reviews state the warranty is only one year, yet this particular monitor, the 3014, has not been available for a year, so how would anyone know they're only honoring the first year of warranty?
572593
bought this monitor but when i hook it up with a HDMI cable is tells me i need to connect a VDI cable?? i can't get the menu to come up? the monitor came with no paperwork. NOt sure how to contact this company for tech support. I went on line and left a message and got a return message to contact ASUS in the USA but gave me no info on how to contact them. Please help
296642
Return it. I'm not kidding. My first monitor had color shift , the next worked for a year and then started flickering. That was followed by 4 refurbish units, each one with its own set of problems right out of the box. Finally talked the local rep into getting them to send me a brand new unit. Well, that was last February. The monitor has since developed a flickering problem. So now I'm waiting on another refurbished unit that will probably be defective in some way. HP has horrid quality control, and they're repackaging broken monitors and sending them out. It comes with a DVI cable. Return it. I'm not kidding. My first monitor had color shift , the next worked for a year and then started flickering. That was followed by 4 refurbish units, each one with its own set of problems right out of the box. Finally talked the local rep into getting them to send me a brand new unit. Well, that was last February. The monitor has since developed a flickering problem. So now I'm waiting on another refurbished unit that will probably be defective in some way. HP has horrid quality control, and they're repackaging broken monitors and sending them out. It comes with a DVI... » Read More Return it. I'm not kidding. My first monitor had color shift , the next worked for a year and then started flickering. That was followed by 4 refurbish units, each one with its own set of problems right out of the box. Finally talked the local rep into getting them to send me a brand new unit. Well, that was last February. The monitor has since developed a flickering problem. So now I'm waiting on another refurbished unit that will probably be defective in some way. HP has horrid quality control, and they're repackaging broken monitors and sending them out. It comes with a DVI cable. « Show Less
1441007
AmazonAddict is right, this monitor is a TFT display- I was looking at a different model with my earlier answer. We should all be glad for his tact and ever-so-helpful advice when he spots an error here. :-)
562465
this should not happen..how long ago did u purchase this..if in the last year..contact samsung..the will ship u out another monitor..if in the last month..contact amazon..they will create an rma number to have u ship the monitor back to them..they will then ship u out a brand new one.
900262
It's limited. Mine did never work. When I asked for a warranty they said to attend but in a second mail they asked me to request Amazon the warranty. Unfortunately by that time the warranty period with Amazon had already passed. With no remedy my monitor had to be sent to the trash.
607476
You will want to check what warranty if any is included with the monitor. If there is one, they are always honored through the manufacturer of said product, which in this case would be Dell.
1924190
See my review and experience. You may get a good one, or you may get a bad one that craps out (board) within the first month. I would strongly urge you to look elsewhere and spend a couple hundred more on something with 1) more support and 2) better quality. It is a nice monitor when it works though. Keyword: WHEN it works.
153953
Same thing happened to me but within 2 weeks. Luckily I hit the return period right on. The monitor itself does have a warranty though through the company itself that should be covered.
1324136
I believe that it did come with a limited warranty. It may have been 30 or 90 days which either are now expired. I have had no problems with the monitor. My experience with LCD monitors is that they are quite reliable and hence a low risk for used purchases. Desk top computers are riskiy. I bought a used Dell 720 at the same time. It was one of those lease back type units that was resold by a liquidator on Ebay. The desk top had a 30 day warranty. It worked for about 6 months before the hard drive crashed. I dont think Ill buy any more used computers. Monitors? I think its pretty safe.
1389181
I don't remember if it did or not but that wasn't relevant to me. However, the monitor I got (which I knew was used) the screen was slightly defective. There were some "grey" areas on the display. The use I have for it made this a non-issue but if you want it for regular daily use, make sure it is fully functional.
640816
It was supposed to have a year-long warranty, which HP wriggled out of honouring one month after I had purchased it. The monitor went dead, so HP arranged to have it picked up by UPS and delivered to their service center. After another month of waiting after I sent it back to them, and still no word about the status of the problem, I called Hewlett Packard, at which time they informed me that the screen had been damaged, probably due to a drop, and that was not covered under the warranty. I would have to pay them hundreds of dollars to get it repaired. I opted not to give them any more of my money.
1324137
I believe that it did come with a limited warranty. It may have been 30 or 90 days which either are now expired. I have had no problems with the monitor. My experience with LCD monitors is that they are quite reliable and hence a low risk for used purchases. Desk top computers are riskiy. I bought a used Dell 720 at the same time. It was one of those lease back type units that was resold by a liquidator on Ebay. The desk top had a 30 day warranty. It worked for about 6 months before the hard drive crashed. I dont think Ill buy any more used computers. Monitors? I think its pretty safe. I believe that it did come with a limited warranty. It may have been 30 or 90 days which either are now expired. I have had no problems with the monitor. My experience with LCD monitors is that they are quite reliable and hence a low risk for used purchases. Desk top computers are riskiy. I bought a used Dell 720 at the same time. It was one of those lease back type units that was resold by a liquidator on Ebay. The desk top had a 30 day warranty. It worked for about 6 months before the hard drive crashed. I dont think Ill buy any more used computers. Monitors? I think its pretty safe.
986731
The monitor has a limited warranty called a 3-3-3. Three years each on parts, labor, and on-site service. Not sure about how the last would work. Probably would need to ship the monitor to a facility if it needed repairs. Only a guess. Sorry for the slow response!
565677
Mine was a new purchase two years ago and has performed better than any of my previous monitors. I would attempt an exchange with your supplier if you had eliminated possible video card, power or cable problems. Good luck, great monitor.