Delivery of new Panny plasma? When getting a delivery of a new Panny 42G10 will the delivery men open the product upon delivery and check for damage or is that the job of the buyer?
1416319
Panasonic VIERA G10 Series TC-P42G10 42-Inch 1080p Plasma HDTVHow did you get Amazon to throw in the TiVo?
1416320
I ordered the 42" G10 about a month ago from Amazon and the delivery man brought it in, took it out of the box, assembled it and placed it on my tv stand. I then hooked up an HD antenna to make sure the display was free of defects. The delivery man waited to make sure it powered up and displayed the picture OK. I was very happy with the delivery experience and would do so again for a major electronics purchase.
1416321
Thanks Chris. I ordered the same 42G10 yesterday to be delivered on Thursday. Got a great deal and Amazon tossed in a free Tivo.
726024
You get to register your product with Sharp after you receive it. The big challenge is delivery. I forget who I ordered it from but you are supposed to ensure it is not damaged prior to acceptance, which is impossible. The tv is huge! Wonderfully huge. You have a warranty post that
771764
Just got my 65" tv I was so exited. But when the delivery guys left I opened the box and there was a big crack on the screen. They just told me to sign and print my name and left. I was so exited I didn't think of checking before signing. Amazon said they would contact pilot co. to set up a pick up date and I would get a refund. I hope I really do, Or I'm out $894. So mad for not checking.
2119065
Hello, thank you for asking. This TV is in perfect working condition. We ship our TVs by UPS. All of our shipments are insured fir the full amount of the purchase. In case of damage you are not responsable. We will replace your TV or issue full refund. Buy with confidence. Thank you.
1336919
Yes, I received my TV on 04-17 from the carrier,Pilot. There was a small crack on the edge of up-left corner of the screen right out of box. I refused to sign off the package and called Amazon right away for a replacement. Still waiting for this TV to be back in stock and delivered to me.....
381796
I had Best Buy replace my LED with a Plasma. They were unfamiliar with the problem. Sort of surprising. But they were very nice about replacing.
1908419
Yes, but we did have an issue with 2 damaged deliveries. Company was bery nice about it, but definitely need to be there to inspect when delivered. First two both had damage. Otherwise nice piece of funiture.
1449977
I ordered one from amazon in July and the delivery was great but the plasma screen was defective with a wide static type band running on the right side of the center of the screen. Called amazon and within a week I had a new set delivered and the shippers took the other one back. This one was flawless and it works perfectly. The 3D is amazing! Amazon has been great in their response and also handled a $100 refund since the TV had gone down in price.
1169907
Top Hat, I'm having the same experience you did. My HDTV was supposed to be delivered tomorrow. Even tho the Amazon product page says the item will be delivered via White Glove, the trucking company said it will not. I've spent the past 90 minutes on the phone, being passed from Adorama (the seller) to Amazon to the trucking company back to Adorama back to Amazon back to the trucking company. It turns out that the product page is misleading. It's only when you buy your TV from Amazon.com that you can get the WG service. BUT, here's the tricky part. You can't just add the item to your cart and go through checkout. You have to click on the list that says "18 New and Used," or whatever the number is. Then you have to SELECT amazon.com as the seller. Isn't it nice that this isn't mentioned ANYWHERE on the product page? I couldn't find anything in the Help section, either. So, I've cancelled my order with Adorama so I can place the order directly from Amazon.com, thus making sure I get the White Glove service. What a PIA!!!
186997
Hi RG- I am with BAFX Products Support. Do you mean the box that it will be shipped to your house in by the delivery person? Or the box that the item is in? The item is in a box with a picture of the item on and a description of the item. That box is then sealed in a black plastic bag which is then placed in an Amazon box or envelope and then shipped to you. Best regards, BAFX Products Support
874618
I purchased a Panasonic 65" plasma and it was delivered by CEVA yesterday as "white glove service". They did all the things that you mentioned, brought it in, unpacked, attached the stand to the TV, turned it on and made sure it worked ok.
1718381
I don't think so. I'm pretty sure it has to be new otherwise it could have prior damage. If it is new, they would figure it was damage free when you took delivery otherwise you would return it.
176521
I read someone's post on a another tv that said the "small cosmetic damage" was nothing more thing some sticker residue. Here's to hoping mine comes in that good of condition too. I'm saving over $200 buying this way.Keep in mind, if the item is being listed as Very Good by Amazon, chances are, the cosmetic damage isn't too bad. Now, if it had said 'structural damage', I'd be more worried.That's just my take on it.
809481
Mine was delivered by a special-handling freight carrier and the box was still completely beat up. It's too heavy/dense to go regular ground, so it gets handed off to a local company in your area. Unless you can contact them about picking it up, don't plan on the box being pretty when it gets there. Nothing was damaged inside, but the box was in terrible shape.
1164408
I'm not sure what the point of this question is. No, they are not intentionally shipping damaged products. Sometimes people will receive a defective item, that is just life when buying things. If something is defective, they will replace it; I've never had a problem with them in that regard. In my case, my speakers arrived in perfect condition and they sounded fantastic right out of the box. If you are looking to get some good desktop speakers, these are excellent (if maybe a little too much bass even on the lowest setting)
149111
My generator arrived damaged, it appeared to have been dropped or squashed by a fork lift. I called the seller and they told me to send it back and they sent me a new one. You have to inspect the unit before you add any oil or gasoline or they wont take it back. The net unit arrived in fine shape.
76978
Thanks very much for your response. Since mine was "finally" delivered they kept emailing me and asking me to take the low rating off because it might affect their sales. I really didn't want to do so because that's really too long to wait for something but did just to make them leave me alone. Amazon really should make room for explanations about that--all I could give as a reason was "other" and that didn't quite seem fair to other buyers.