I can't seem to figure out how to get to the bolt to adjust the up and down of the left and right monitors. how do I pop off the cover?
1414571
To get to the bolts (horizontal and vertical), there is a plastic cover on each side. Both sides just pop off (with a firm squeeze and tug). On one side, you should see a flat bolt, and on the other, a nut which can be loosened/tightened with the supplied wrench.
802782
Raise it as high as it will go and look behind the monitors inside the arm and you will see the hex head of a bolt. Use the 8mm socket that you got with the unit and tighten it in a clockwise direction. For the first few weeks of use you may have to repeat this until the unit is broken in. once you get to that point it should be fine
845262
Right side of the back of the monitor, where the battery area is. Remove the cover, and there is a plug in for the adapter
1880354
I had to take an allen wrench and tighten the bracket that holds the screen upright in my desired position. Note that I have (2) 24 ' monitors, but it works perfectly.
31227
There is a button on the back on the monitor, not the base, under the tilt assembly, that releases the bottom of the screen to lift up and out.
7290
Yes! I feel your pain, I kept looking and looking for the place and on the schematic it seems like it was on the part that made it turn from left to right. It is not there, it is actually in between the metal part somewhat hidden and recessed at the highest point of the articulating arm where it connects to the monitor and tray. Think of it this way, if the top/head of the arm was a donut... the adjusting weight screw is in the middle or hole of the "donut". Turning to the right adds tension. Make sure to adjust when you have your final monitors and keyboard as thats the weight you'll be working with me. Message me if you still need help.
762341
You will need a wrench (comes with it) to adjust it and recommend having someone helping you hold the monitors while making the adjustment as it could drop down.
1033160
I don't know how to use the monitor with out dthe stand. It is possible, but i did try it.
787204
The swivel base mounts to the monitor using a vertical slot in the back of the monitor (you have to remove the monitor from the dashboard mounting frame it comes in, when shipped.) The base has a screw thru a small metal plate that slips into the slot from the bottom of the monitor. Then you can slide the mount up to where you want it and tighten the screw.
2182131
Hello Jill,Yes, Walter is correct. First, make sure the horizontal mounting rod is place on the vertical rod correctly. If placed upside down, this can cause the monitors to face downward. Once you've checked that the stand is assembled correctly, you may pop off all the black caps and tighten the bolts underneath. That should help fix the problem. Please feel free to ask any further questions.Thanks,Taylor W.VIVO
1913167
Sorry, I can't help you. My monitor is on a wall mount, so I am not using the base.
1811818
Only the verticle poll can be used to move the monitor up and down. This is done by loosening the allen wrench screws.
2056259
I checked the User Manual and has details to bolt it down. its a nice product and value for money.
1655868
I tried adjusting it in so many way but still couldn't fix it, I ended up turned my middle monitor vertical. If you remove the plastic cap you will notice that they use the same arm but flip it therefore it out of alignment and cause the monitor to sag on one side. I would not have purchased this if I knew.
172936
There are four threaded machine-screw mounting holes on the back. First you detach the original "foot" or "stand" from your monitor by taking out the four screws on the back. Then, probably using those same screws, attach the new swivel stand to the monitor/screen. There are two sets of mounting holes on the new stand that allow it to fit most any screen/monitor. You may only need a cross-point screwdriver. I believe there are some tools included with the swivel stand. Pardon my saying " I believe" because it's been a few months since I installed this unit on my desk. There are four threaded machine-screw mounting holes on the back. First you detach the original "foot" or "stand" from your monitor by taking out the four screws on the back. Then, probably using those same screws, attach the new swivel stand to the monitor/screen. There are two sets of mounting holes on the new stand that allow it to fit most any screen/monitor. You may only need a cross-point screwdriver. I believe there are some tools included with the swivel stand. Pardon my saying " I believe" because it's been a few months since I installed this unit on... » Read More There are four threaded machine-screw mounting holes on the back. First you detach the original "foot" or "stand" from your monitor by taking out the four screws on the back. Then, probably using those same screws, attach the new swivel stand to the monitor/screen. There are two sets of mounting holes on the new stand that allow it to fit most any screen/monitor. You may only need a cross-point screwdriver. I believe there are some tools included with the swivel stand. Pardon my saying " I believe" because it's been a few months since I installed this unit on my desk. « Show Less
2073990
It couldn't be any easier. Just loosen the clamp with your fingers and move the monitor up, down, or side to side. Retighten the clamp with your fingers and you're set.
1082497
It's simple...At the center of the arm there is a round disc shaped circle. You just press the circle and then you can move the monitor up or down. I have mine set at the maximum height which gives me a lot of room under the monitor. This is the best extra I've ever purchased for my computer. It's easy to set up and frees up a lot of desk space. I highly recommend this product to anyone. The main thing I like about it is it raises your monitor up to your eye level while sitting in your chair and you don't have to look "down" at your monitor anymore. It makes working at you computer a lot more relaxing without getting a crick in your neck. Again , I highly recommend this product to anyone ! It's simple...At the center of the arm there is a round disc shaped circle. You just press the circle and then you can move the monitor up or down. I have mine set at the maximum height which gives me a lot of room under the monitor. This is the best extra I've ever purchased for my computer. It's easy to set up and frees up a lot of desk space. I highly recommend this product to anyone. The main thing I like about it is it raises your monitor up to your eye level while sitting in your chair and you don't have to look "down" at your monitor anymore. It makes working at you... » Read More It's simple...At the center of the arm there is a round disc shaped circle. You just press the circle and then you can move the monitor up or down. I have mine set at the maximum height which gives me a lot of room under the monitor. This is the best extra I've ever purchased for my computer. It's easy to set up and frees up a lot of desk space. I highly recommend this product to anyone. The main thing I like about it is it raises your monitor up to your eye level while sitting in your chair and you don't have to look "down" at your monitor anymore. It makes working at you computer a lot more relaxing without getting a crick in your neck. Again , I highly recommend this product to anyone ! « Show Less