Does the warranty offer a refund if the battery doesn't hold a charge after only a few months?
1406451
I believe the warranty is for 1 year. I had this battery for a week and it only lasted about an hour. I notified Anker of the problem and asked for a refund. They emailed me a return label to send the battery back. I just put it in the mail yesterday so I haven't received the refund yet. I would recommend you contact Anker to let them know of the problem.
1422983
You do not need to do anything other than have purchased this battery through the Amazon site and will therefor have a date and record of the purchase. If you need to return a battery you only need to contact the seller which you can do through your account and your past orders. You will be able to contact the seller directly from the record of your order within your Amazon account. If you have had the battery less than 18 months the warranty should be valid yet.
326156
I had a warranty issue, it was very simple they just sent me a new battery and I had to dispose of the defective one on my own.
854395
Don't buy it in the first place. It is a crapy battery which does not hold a charge. I didn't waste my time trying to get a warranty and just took it as a lost.
1814330
Yep. Battery does not seem to charge. I think we got taken by a company that is "dumping" a bad product on the consumer thinking most of them will not return it for a refund because of the hassle involved.
2010786
I called Optima and was told I needed to work with Amazon concerning my warranty issue. Optima may or may not have changed their stance on the issue, that was about 6 months ago. Amazon simply refunded my money 100% on the product, didn't have to ship the battery back or anything.
787306
When I purchased the 1st battery I had the same problem but when I realized that I had a year warranty I filed the claim mailed the old battery and was sent a new one after installing the new battery I works like a charm. If it is not holding a charge you definetly got a bad charge
1912922
I don't know about the warrenty. So far I am pleased with mine. I do have to go over an area on my legs several times before it's sort of smooth. I'm really pleased with the life of the battery I've only charged it once and used it multiple time.
78025
Hi Susanna,You can return for refund this phone for the first 30 days after you receive it. This is the warranty period.
2191448
There's no indication on the box (I still have it) that there is a warranty. I bought 2 in March, have charged and used them at least 20 times, haven't had a problem. I can say that they are comparable to the battery that came with the camera I bought. These batteries (including the one I got with the camera) do not hold a charge for extended periods if you don't use them and when you take alot of video/pics and the camera heats up, the batteries seem to loose power quickly. Once they cool off they seem to have a little more power left. If you bought a battery and its not performing or charging then I'd contact the seller it may just be a defective battery. Overall -great performance at a great price.
1837714
you need to contact the seller requesting a copy of the warranty if you purchased the battery from the seller. otherwise you need to contact the manufacture directly. Explain the problem to the manufacture. Most likely they will try to work out something with you.
1118218
The battery died and it won't recharge. I only used it a few times but not for more than a few hours.
1828133
Nothing had happened to mine but in that instance what you mean with return window, amazon? But anyways the battery is in warranty but I think you should contact manufacturer to look out for the problems and fix it
1744171
I do not believe that there is a warranty but satisfaction is guaranteed. The battery has been working as it should since I installed it over a month ago.
2089464
Might be a bad battery. I had used mine for 3 months and had to get the battery replaced on warranty.
171504
You would have to contact the seller for Warranty info. However...These batteries aren't guaranteed for 'long'. Our history has been they last about 3 years. I feel we get our monies worth.
1934859
They did ask me to allow them to help me before I returned it to Amazon, but I had already begun the return process with Amazon. I'm pretty sure they would replace the battery if it went bad.