Can parts be purchased? I purchased and one of my legs have broken.
1435944
Sorry. Cannot help you as I have not yet had that problem...fortunately. But as most articles made in China or elsewhere it is probable cheaper to through away a buy a new on. It is sad as it is not good foe the environment.
1435945
I would not think so, but I don't know for sure. Too bad it happened. Probably less hassle to just buy another one. Mine is still going strong, and so I expect you might find your next one is just fine.
1357162
You can try and contact Rev-a-Shelf directly and they might be able to get you the parts needed.
1011532
Yes, you can contact us by email at Service @ BrittaProducts.com if you need assistance. We do carry spare parts.
1988811
You should be able to contact them and get one. I was able to order the parts I lost.
826383
You can order new parts through the website I believe. But honestly, I'd just pay a little more for something more reliable.
1756931
Not certain. Can't you check with the company you purchased yours from & let them know it's missing a leg??
1284239
Yes, ours came with broken parts, and the company said the pieces are already in the mail and should be here tomorrow. Several pieces were broken, but the shipping box was in tact. So just contact the seller. Update...the new parts just arrived, and they sent some extras too.
2049756
Yes you can. Here is the link to the Super Pet site regarding replacement pieces:http://www.superpetusa.com/replacement-parts/
1471828
Hi, Thanks for your enquiry Unfortunately, I don't sell spare parts alone Sorry that unable to help you Regards, HappyWin
1557670
Yes, it is possible to buy spare parts. Go to http://www.smartgeartoys.com/k/replacement-parts and fill out the form for the parts you need. Enjoy!
961487
I need to buy the metal parts because I got some of the dome metal frame broken. Where can I purchase them ?
1019947
I have no experience with purchasing a replacement but I read on their instruction manual it said you can order the replacement parts, the rubber things, from them. It's available
2002897
Hello, unfortunately the item is sold as a complete unit, the legs are not available by themselves.
25050
The manufacturer website has spare parts. Might have to order directly from them.
1015220
I have one broken too. I would thing you can contact the company. Look it up on Amazon. I love mine but they are very fragile.
1266949
No, the machine comes completed, they do not sell only that part. Sorry, actually once is broken is almost impossible to put another.
953905
Sorry, I have no idea where to get parts. At its price, the unit is disposable.