my light doesn't always come on when I turn it on, even after being off for hours. bulbs aren't loose, try again &amp; it'll come on. is this common?
1422515
That happens to me too. I usually just have to shake it for awhile and bump it around for it to turn on. I'm not sure why it does that!
1706699
There must be a loose connection somewhere or either the batteries are not making a good connection. We installed ours about 2 1/2 years ago, still have the same rechargeable batteries, and our lamp comes on without fail every night. I would check both the wiring connections and insure that the batteries have a tight connection too.
1873688
That happened to me about a month ago. Amazon was great and advice me to return the defective product. I bought a different brand of lamp now and it's been working great. Good luck.
1598658
I would try a known good light bulb. If that doesn't work return it the sockets broken if that does work it's probably a bad bulb.
1088916
Is it a matter of replacing a battery or bulb? Otherwise, I think you'll have to call the company. I cannot find my stick right at this moment (I have a couple of different ones) and so I can't check if it's even possible to replace those parts. I imagine the company would replace the whole stick for you - if the light just doesn't work.
2195222
Have you checked all the connections to make sure they are tight? My husband loves his light and luckily no problems. If we had a problem we couldn't fix would have a lighting shop check it out, since we like it so much. Sorry I can't help.
1057093
I have not had the problem..I would probably take it to a lamp shop...or an electrician.
929047
Make sure your bulb is not lose, in the socket, if you still have trouble, try putting the bulb in a lamp or something, to see if it does the same thing, if it does, call the place where you got it. thank you
1486793
Same thing happen to me make sure switch is on light/lamp I had the switch on the light/lamp in the off position Good luck
1927306
Not really, never had problems with the little bulb, maybe that one is defective or the formula your using is causing it
1985250
I did have that problem. However, there's an alternate method of turning on and off the light by twisting the front end. I twist the front end a little bit so the light is off which does not allow it to be turned on using button on the rear.
1806312
Check the bulbs. Possibly you have an electrical issue that needs to be looked at
1954677
I would open it up and reset the bulb. Dust off the inner connection also. It develops a lot of dust and the connection may not be there.
1952220
I have this lamp for a few months & have not experienced the problem that you mention. I have unplugged it on occasion & no problem when plugging it back in. When I saw your note I unplugged the lamp & then plugged it back in & it went right on.
1150171
Leave them plugged in for an hour or so and recheck them. I believe I had a similar issue with these initially. I'm anxious to hear if this works for you. I've been really pleased with the lights I am using in our house. Helps so much at night.
750254
I've noticed mine does not start up very well. Twist the bulb as if removing and then reinstall. It won't start immediately. Also, the indicator is not an LED like it looks, just a lens to the inside. Turn of the lights or shield ambient light, it might be on, you just can see it.
1780868
It should come back on in whichever cycle you have it in. My light works that way. Neil