Purchased this from Amazon year ago. Loved it but one side of the mattress pad has stopped warming. Can this be fixed?
425993
Just wanted to say thanks for the info - I have had mine for a little over a year, one side stopped working so I looked a little more closely at the connections and it appears that there was a short - thank goodness it didn't catch on fire! I appreciate that people posted the company number and their experiences.
425994
I think it can. I have the same product (although by Perfect Fit) - have had it 7 years now. They went through some gyrations at first with the controllers. With lifetime warranty, they easily replaced them without a return required (just call the company). It's probably just a bad controller unit. I think they've gotten the quality issues settled, because the last ones they shipped me (4 years??? ago) have worked fine since.
2147513
have had ours for almost a year. have had it set at the highest temps for hours at a time. examined our memory foam mattress often for the first few months and realized that there is no damage whatsoever after all this time. great heated mattress pad. works great. very comfortable with it and on it.
475983
I have purchased two Table Warmers from massage supplier and they both died after about One year of regular use. I have used a heated mattress pad for a twin size bed for about 4-5 years now with no problems.
1142409
It is easly, just take the old one off by pulling the edge of pad over padle. Replace it with the new one, no tools needed
696904
I don't know how many times the mattress pad can be put in the dryer or how the 10-year warranty is affected by running the pad through the dryer. So far, I've only washed and dried it once (in the dryer). There didn't appear to be any shrinkage or damage to the pad as a result of that.
2270203
We have had ours in daily use for months. No problems. I would contact the seller and see if you can get a replacement. If you don't get satisfaction make sure to leave feedback. I would expect the seller to be reasonable if you have not had it too long.
882356
I'm not the best person to ask about this, as I am always cold and sleep w/a heated mattress pad on my side of the bed, but my husband, who is always warmer than I, has never complained about being sweaty on his side of the bed. My daughter, who has a different company's memory foam mattress, doesn't mention anything like that either. Hope this is helpful! Much success to you!
257999
I had an older one that I recently replaced with the newer model. Both the new one and the older one did that, but I found that it usually meant I needed to change the pad, it wasn't damp enough any longer. I lover my newer one because it is longer, not any where near as short as my first one was.
658343
I have not had a problem with any of the 4 heated mattress pads I bought. I've washed them each several times & left mine on my bed even all summer. Send it back. You'll love it when u get one that works
1970256
Try a stainless steel pad, very gently. I cut mine down and did not have that problem.
113433
This has a very plush pad, but I cannot recommend it because it melted in the dryer the first time that we washed it. We were very careful and used the lowest heat setting, so unless you plan to air dry it, I would probably try the other choice.
1807472
I had it for almost a year now, and my wife and I both noticed recently that there's sagging toward the middle of the mattress so there's now this slight slope down from the lateral edges to the center. We don't always sleep in the middle either, but I guess that's where the weight would usually go.
745065
Greetings...I would probably try to contact Medline directly, I would expect that they can send you another pad.good luck!
2069475
I dropped mine and the battery cover broke, but it still works. The other 2 I have, nothing has worn out, the battery is still going having not used it since last April. The heat pad is working perfefctly after 2 years!
1638088
I had the same thing happen to me but the right side stopped working. I couldn't change temperatures. I wound up purchasing a new one for $100. I assumed that I had gotten some drywall dust in the thermostat when i was working in the area. I looked at the ribbon cable and everything looked fine.
76475
mine is doing the same thing. I have replaced the pads and still doing it. I think because of the thin cords from the device to the pads they are just not strong enough and the interior wires break ...I figure it has been a year and I got many, many uses from it...so will buy a new one. Wish the cords from device to pad were not so cheesy!!
748448
I was having the same problem with my old one. This one does not slip. The sides are very deep so as to accommodate a thick, pillow-top mattress. The sides tuck way under the mattress, which is good. My pillow-top mattress isn't terribly plush anymore, so the pad doesn't "squeeze" the mattress or anything -- in fact, it's very easy to put on and off -- but it doesn't slip like my old one. After a week, I might have to readjust it slightly, but very, very little. My old one had to be readjusted every single day when I made the bed.