I ordered a Sol Republic Deck two days ago, it arrived on time, but the voice prompt is telling me it's fully charge and it isn't. Any suggestions?
812800
Mine did the same thing. I only kept this a week due to the poor sound quality. However, the problem seemed to go away after charging the unit a few times.
812801
I've read that these sometimes have a break-in period and that the charging indication corrects itself after a few days of use. I'd try charging it up and using it and recharging it a few times to see if that helps. Only "problem" is that the charge lasts a long long time! Good luck.
812802
When you turn on the Deck does The voice prompt says "Battery full, Deck is ready to pair.?If it does you should be good. The battery on this device last pretty long. But..... if yours doesn'tt then you should return it!The Deck shows a green light next to where you charge it. If it doesn't show the green light then your Deck may have problems.
812803
you might try letting it fully discharge the power in the battery pack and then try recharging for full power. If this does not remedy the problem i would recommend sending it back for a replacement. I have 3 of these and never had this issue.
812804
The customer representative said that its an error that they've recognized. Just charge it for some time and you'll be good.mine has the same problem too but the battery lasts long enough.The problem is with the battery level indicator and not with the battery. If your deck gives poor battery life then you should complain to the customer service.
812805
Try resetting the Deck (instructions below).To reset the DECK: Press and hold the call button while turning on DECK.When the voice-prompts instruct, press the Call button again. DECK will reset and restart
1801688
Must be a problem. Try disconnecting the unit and pressing the charge % indicator button. A digital display should light up and advise the % of charge. If it is 99-100% you should be good to go. Turn the unit off and wait for the opportunity to amaze yourself and others with the power of your "toy".
1232418
I contacted the company and returned my unit for refund. I then repurchased through Tria. My original unit had a two year old date on the box. I believe it was a charger problem.
1756712
I actually called the manufacturer about this and that is exactly what they recommended. Thanks to Siri, I just set my alarm and calendar and to schedule and time the charges. For some reason, I charge it for only eight hours every three weeks. I am not sure where I got that from. I agree that there should be some kind of indicator, especially that somewhere it recommends not to overcharge. You have probably noticed that there are different directions in different places. That is why I called.
887647
I had the same problem! I purchased the Vitality on June 30th and charged it till Monday when I used it for the first time. It ran for about 20 seconds and quit. I put it back on the charger and tried again that night. Nothing! I returned it and bought another Vitality at a different store (hoped theirs would be from another batch). I charged this one for 20 hours before the first use. It worked! When I used it that night it worked less than 2 minutes. I put it back on the charger. This morning. Nothing! This is really getting frustrating. And the packaging really is a pain to open.
2247215
make sure it is charged. if it is, contact the company and they will repair it free of charge. i had a problem with mine not charging and sent it back. they fixed it and i've not had a problem since.
1383212
Mine was working great after few hours charging. After a year and half, it did not charge like yours. I used to buy used one and used every week, so I gues it died. I used for long and good. But if it is new, then you need refund it
1242397
I haven't charged my battery since I purchased it several months ago. Perhaps you have a defective battery. Contact Suncast, and perhaps they'll send you another.
1012284
Mine did the same and after leaving it to charge for half hour, it worked! If not, contact seller asap and they will ship a new one same day. That's what I loved about this seller.
985703
I believe you were supposed to charge it for several hours when you first got it. I can't locate the paper that came with mine right this minute but I'm pretty sure that's what it said. In any case, it sounds like its no good and you need to return it.
1626779
There should be a reset button on the back of the controller. Push that so you can Re-sync it with the PS3 and then see if it will charge from other sources.
131682
If you have fully charged to time stated, and it is still showing 69%, then return ASAP. Mine has been great and I have had it over a year.
1937103
I had the same problem. My first attempt at solving it was to order a new charger from Newton. It seems to have solved it for now, although now I have to keep is continually charging to keep the charge level in the green area. I'm not sure why.
1066646
Mine did the same thing. It is charging, but the software doesn't recognize it. I installed an app called "coconut battery" to tell me when it was fully charged.
1090692
Hi. I started charging mine as soon as I unboxed it. It had some charge to it but not 100%. So far mine is ok but I hope both of us didn't get a refurbished product. Maybe someone else will reply too.
793548
If I remember correctly, mine was only partially charged when I got it. Sorry I couldn't be more precise.
1285493
Actually, mine just wouldn't charge either. I ended up not using them after they ran out of 'juice'. I know this isn't helpful but at least you know there might be a universal problem with the Tenqa REMXD and may want to seriously think about returning yours if you can. I was abroad at the time so couldn't return mine, otherwise I would have for sure!