I cannot get the Try Me feature to disable. The lantern is useless! Anyone have tips? I followed the instructions multiple times to no avail..
1435107
I had the same problem; 20 seconds run time with 4 batteries and then zap! Off. I discovered that dimming it makes it run longer which tells me it isn't the "try me" but really just weak batteries out of the wrapper. Still, I wish it would DIM to signify weak batteries rather than just power completely off. Other than that it is a great lantern.
1435108
I had a lot of trouble getting this lantern out of Try Me mode. After many, many tries following the instructions I found out that if the batteries are weak the lantern flashes like the Try Me mode. The batteries that came with the product were weak. After putting new batteries the lantern finally worked.
1435109
If I remember correctly I removed the label that is on the pop up lens portion and then took the batteries out and put them back in. Not sure which one of these things fixed it, but one of them did.
1435110
I think on the package it tells you you hold the button down for so many minutes and it will switch from one mode to another mode or switch it off. It works for me. I give it out as a Christmas gift this year and I tested it and it work fine before I wrapped it up.
1435111
Well, the product description says to remove the batteries and wait 10 seconds, then replace the batteries. Did you do this?
1435112
This didn't happen to ours- although I do not think our lantern is very useful anyway. What about taking out the batteries and then putting them back in? Maybe it will reset it.
1435113
I have but one answer for you! Return the lantern!! It's very badly designed and will shortly fail completely!! You Have Been Warned!!
406403
I decided to call Panasonic tech support and ask. Unfortunately, I won't be able to try this myself for a day or so (out of town), but maybe you can give their suggestion a go: She said to hold down the "1" button and the "Enter" button at the same time for at least 10 seconds while pointing at the unit and that should reset the remote. ("Enter" being the round button between the arrows.) I asked what caused it, and she said "nothing you did." Funny. UPDATE: This worked! I now have a working remote. Woo hoo. Now I just have to figure out how to record something.
2263504
I had the same problem, had to call the company to figure it out. Press the right "trigger" and it should activate it. Press again to turn it off
952159
Hey guys, thanks for the info. I have the same problem with mine, but the user delete suggestion did not do the trick. Am waiting for an email reply from Garmin Custumer service on next steps. Thanks anyway though.
964384
I had the same problem. They said go into REG EDIT and delete anything in the registry to do with Neat. That worked as far as installing the program so I could open it on my screen. But the scanner itself hasn't worked yet. It's telling me no drivers loaded. That's where I am right now. I've been messing with this for almost a week now! I really wanted this...was all excited to ditch tons of paper. Now I'm pretty much ready to give up and return it.
2143630
im not sure why you are having that problem. I didnt have any problem with this product. Contact the Hitlight customer service directly, they are excellent about answering questions and getting back to your email!
441280
You just have to get by the first screen. There isn't anything in my experience that it tries to load without your permission. As someone else said, just say "no".
1825021
Thank you both, excellent suggestions. Part of my trouble was operator error, it's working we'll now!
111902
I am also trying to do the same thing. Today I tried a lot but it didnot work for me. Please let me know if you have any luck.
2133143
Sorry, I have used the player just a couple of times and think it starts where I stopped it. Not tech savvy enough to experiment either .And then remember what I did !
707130
David, Delete it from the In.Sight app then reset it using the button, then "install" it again in the app. That has worked for me in the past.
1314525
I had the same issue occasionally. I would tap and tap and tap, and nothing! So that I wouldn't end up throwing it across the room, I would just walk away from it and try again later, and it would work. I would suggest contacting spark people about it, and not take my word for it.
1513323
Cool... I struggled with this for a week. Could not find any reset button or hard reset. Turning the switch off for 15 seconds by holding my thump on the lower right corner of the screen. It asked with a message 'Do you want to erase user setup?' I pressed No and then it started working...What is this placing finger on the right bottom corner does, no idea. but it works! Thanks a million.
426191
I NEVER GOT TO USE THE PHONE AT ALL! It's so annoying because I was so excited with this phone. I'm forever stuck on starting up system mode and no matter what I do (unplugging the base, de-registering, restarting, etc), I never get past that starting up mode! Philips wasnt any help either. I'm so disappointed :( Anybody got a solution for this>
699548
The stupidly designed lamp is in demo mode by default. Unlatch the battery compartment, take out all the batteries then put them back in. Your lamp should now function normally. Yes, terrible design.
1951169
HI Robyn, mine never worked, they claimed they check them all before shipping and what can I say they sent me second lantern and it doesn't work, its my opinion don't waste your money.
1599600
You have probably tried all the following, but. Turn unit totally off including all connection to and from. Walk away for an hour. I'm not sure, but go through the "reset" procedures and reconnect one line at a time. I've never had any problems to date. I hope yours just hasn't reached the end of the line. Be safe, remember or military and Marines, and enjoy Memorial Day. kmm