I bought this last Dec. 2013 for my Doctor &amp; while he was heating it in microwave it caught fire do you warranty product?
1086879
I don't think there is a warranty. I,too,have set one on fire because I nuked it for too long. These things will do that. I don't use them anymore.
522187
I could not answer because the microwave came damaged and I could never use
549811
Yes ours melted a couple months back, bought a replacement and it wouldn't cool down inside. We found out another friend had the same issue about a month after us. It must be a defect.
615098
Sorry, Troy, but I don't know the answer. My comment was only to caution potential GE Microwave customers to be sure about the warranty before they spend their money. GE products were once quite reliable and long-lived. That seems to be less true today. My confidence level about GE products is quite low.
404675
I have read that someone burnt theirs when they first got it and the company replaced it. Not sure if there is a 30 or plus warranty on it.
1417014
Mine worked fine approximately 2 years until a couple weeks ago when it started up and caught itself on fire. Could have burn't my shop down if I hadn't been there. There were wires rubbing inside the motor part of the compressor that started the melt down and fire. I told California Air about it and all they did was over to sell me replacement parts for $350.00. I no longer own a California Air Compressor.
1443881
Our model # is SMH9187, and this was the recommended replacement per Samsung. Can't be sure of the cause. It was not impact; could have been heat, but not abnormal nor greater than is reasonable for a container in a microwave. Maybe a defect that gave way after a couple years of use.
1086878
i have own 6 of these products, and have microwaved them hundreds of times. Only once did the neck wrap catch on fire, the first day I used the product. I did not overheat, but i now never walk away from the microwave when I am heating it. I contacted the company (Dream Time), and they never responded back to me. I will say this, i use my wraps everyday, and have found nothing works as well as they do in supplying heat to the sore area of my body.
2274274
I'm not familiar with "microwave safe" products but I'm fairly certain that the Hotlogic will not set anything on fire. The worst it's done for me is bake rice crusty onto the sides of my glass Pyrex container. Don't know if that means it will melt anything.
1802102
If a microwave oven stops heating the food, but works in all other respects, this is likely an indication that the magnatron (the part that puts out the microwaves) or the high-voltage diode has failed. It's a very straightforward fix for a repair shop, but many times the replacement parts cost nearly as much as a whole new unit.
1119203
Yes. It has a bad history with that. Ours failed to heat also. We sent it back and got a refund after I read many negative reviews about it.
1979144
I have had this microwave for a little over 4 years and now I am trashing it--it is not quality made and I am concerned it is not a safe product. I have had other microwaves which lasted well over 15 year and the paint never peeled. The paint on this is peeling inside- and the little rubber feet have melted and there have been sparks and fires inside. I am sad to have to throw it away since it is the perfect size for my small kitchen
1840031
Double check with the manufacturer but just because it's microwavable doesn't mean that you can use it in an over. I would only use this in the microwave as a regular oven could cause it to catch fire.
2141383
Not at all. I've used this for about 4 mos now without any issues. Food is hot and microwave is clean.
1187840
Mine just blew up!!! I bought it on October 16th and like ten minutes ago it started smoking and shooting sparks and it even left black burn marks in the table it was on!!
608872
its fried. the exact same thing happened to me. this product is a real fire hazard
150198
I beg you please do not buy this dangerous product! It could have burned down our home had we been away when it went haywire and started all by itself and would not turn off unless it was unplugged. I can't believe they still sell this product! Others have had the same problem. This microwave was only about a month old and barely used when it malfunctioned on its' own inside our home. For your safety, please pass this one up!!!