The bulb light is not working. I've put the batteries but it doesn't work. What should I do?
1411181
Make sure that the batteries are in facing the proper way. If they are in properly and the bulb is still not working, it could be a faulty bulb. Try sliding the power switch on and off (up/down) and see if the light turns on. Good luck!
1411182
You may have a defective unit. I would suggest returning it and getting a replacement.
510460
Sounds like a defect, I would contact somebody and get a new one. Hopefully they'll take care of you because this is a great light. I ordered mine months ago and carry it with me everywhere and it works like a champ! I haven't had to change the batteries yet either!
1088916
Is it a matter of replacing a battery or bulb? Otherwise, I think you'll have to call the company. I cannot find my stick right at this moment (I have a couple of different ones) and so I can't check if it's even possible to replace those parts. I imagine the company would replace the whole stick for you - if the light just doesn't work.
311318
Yeah the rechargeable batteries may be dead.. You can replace them with new battery. Make sure u get the rechargeable once.. If that not work that is light is done. Buy a new one..
1639656
Either the batteries are not in the right direction or the lamp is defective. Make sure the flat side of the battery is the one in contact with the springs, there are 2 up and 1 down. The cartridge that holds the batteries has arrows on the side (not easy to see). Make sure that's the direction you introduce it in the lamp. The tip (of the arrow) enters first and then just screw (the bottom cap).It emits enough blue light that you'll know if it works or not.
1634317
I'd do this: Buy a replacement battery and try it to see if it works. Eventually you'll need an extra battery anyhow. If it doesn't work, return the light. If it does work, keep it. The time spent returning the item over just a bad battery probably isn't worth the time and effort.
1549807
This is the section for questions, but sounds like you don't want an answer, just a replacement or a refund. Also sounds like the sun is not shining wherever you go, that might be the problem. . If you're interested in knowing more about what is causing the problem, try a couple of new rechargeable batteries and see if the bulb works. Maybe the batteries just wore out. If that works and few months later, the light fails again, then you know the recharging system is not working. Or maybe you have a prankster (or a robber?) who reset them to off.
2267537
buy a new unit. for the price of these new if you have a few of the LEDS go out you should just buy a new unit. they are not worth messing with. I have 3 lamps go out on mine after a few hours. they sent me a new one.
635402
Sounds like yours is either faulty or doesn't have the right bulb installed. Mine is super sensitive and I barely have to brush it for it to change levels and turn on and off.
1897671
Make sure the bulbs are in correctly if that don't work the unit may be defective good luck
2099916
as soon as u put the battery in the light should come on and stay on try taking the battery out and reinstalling it make sure it is seated all the way in good luck
2264266
There are no batteries or replaceable light bulb. If it doesn't work when you plug it in then it has reached the end of its usable lifespan.
2237902
No. My lights all work. I think I would send it back and have A Amazon send you another.
396268
First I'd unplug the Power Head from the outlet, while it's unplugged, take the bulbs out of the light fixture, clean the center flat contact with a small blade screwdriver. Pull the inner contact slightly forward. Reinstall the bulbs. Then plug it back into the outlet, wait a minute and see if the system has reset it's self. If the system doesn't work, you probably need a new control board.
839045
It could be a bad bulb. Sometimes they get knocked around in shipping and the circuit opens. Have you checked other bulbs in the same lamp? Also make sure the lamp is plugged in (I know it's silly but you'd be surprised at how often that is the problem).If the bulb is actually damaged, which you can usually tell by jiggling it and listening for a rattle or by inserting it into another socket and testing, just return it to Amazon through http://www.amazon.com/returns
793886
Make sure it's unplugged, unscrew the face plate, and examine the lightbulb. It may have been loosened from the connection or it may have broken. The bulbs are expensive so in the future be really careful not to drop it.
750253
unplug the fixture. check circuit. if power then check recepticle with known good light fixture of any kind. do not touch bulb with fingers and make sure connection is good between bulb and plug in holder. then plug back into base. if still no light. try new bulb. if still no joy, problem is either in base unit or wiring to the base unit. hope this helps.