Has anyone had a problem with the collar causing discoloration on the dog's fur? Any solutions on what to do? Is this causing harm?
1440545
I am having that problem as well. I haven't found a solution though. Giving her a bath didn't help much. My husband says the reason for the discoloration is fine particles of chrome oxide from the chrome plating and it is not harmful to the dog.
1440546
I've got a blond lab and haven't noticed the collar causing any discoloration.
1440547
Metal collars will discolor the coat on many light colored dogs. It is not causing any harm. The best solution is to wash the collar regularly with hot soapy water to remove dirt and bacteria.
1440548
Not at all. .I removed 2 links from the collar for my female 70 lbs..and yes this is only one she will axept it to go out and get so excited just heard sounds of ir..no discoloration on her fur..this is a great German quality. ..should have stain and rust resistance. I didn't see it any problems. .just positive things so far.my dog love it..so do I:-)
1443738
They say that it should come off every night, and that's probably a good idea. If left on too long, your dog can get open sores from the contact points rubbing on his/her skin. Loosening the collar to prevent this will also prevent the collar from working. We are very satisfied with the collar, but it does need to be removed and left off overnight with some regularity.
539483
I have a similar problem with my jealous Australian Shephard. I have considered using the collar BUT, it would mean watching the dog all day until he began acting up. Are you willing to spend all your free time watching him? I'm trying to come up with a better idea.
2244203
Hello, I have not had a problem with these collars, I have a 60# lab youngster that has not broken it. I have used these collars for 3 years an have not had any problems with them on any of our dogs. I would highly recommend them to you.
1678892
Sounds to me like its a skin contact issue, If he is walking through the fence with no reaction, that would me my first guess. Check to make sure the collars are tight enough on his neck that he is receiving a correction. If he is a longer haired dog switch to the longer stainless steel posts, 9 out of 10 times it is an actual skin contact problem that is causing the issue, if you don't get anywhere with these steps please don't hesitate to call me during normal business hours, I would be more than happy to trouble shoot you over the phone 800-396-5517 we are closed for the Holiday, but will be back in on Tuesday.
633341
The manufacturer recommends that you remove the collar when crating your dog. I agree that this is the thing to do.
1148367
I hadn't tested mine either, until I got the e-mail. I just tested both and one works but the other does not. I switched the batteries around several time because I was afraid it might have been the collar. The battery does not, sorry to say.
2199815
I really don't know. Our dog won't bark now when I put the collar on and don't even turn it on. Sometimes if he is barking I will just show him the collar and say "do you want me to put this collar on you?" and he will stop. I don't know you would use it without the collar as you have to inject this directly into the collar as it doesn't have a spray type nozzle..
256233
I don't think it will discolor his/her neck if you only use it for the walk and then remove it. It is more like the fur wearing away or breaking off; this collar is not meant to be worn all the time.
1079289
I had something similar happen. I just messaged them on Amazon and they sent me a new collar and requested the broken one. The systems themselves aren't high end, but I have been pretty impressed with their customer service.
2009919
Hi, make sure the collar is tight enough that the electrodes contact the skin. We have a golden retriever and I had to make sure the collar was tight because of all her hair. Hope this helps.
104147
I haven't had any problems with matting fur on my dogs. Really only one has long hair, German Shepherd, but no problem with matting. Another dog is a rescue and she didn't have hardly any hair when got her. She's been a part of our family for a year now, and she has a beautiful coat. Her hair is about an inch long now. But still no problem matting. Maybe your dogs have much finer, softer hair?? I love, love these collars. They are sturdy, perform beautifully, and look awesome. You might want to consider a rolled leather collar? Hope this helps. Oh, I would probably lean towards the medium size. Hope this helps you... and your furry babies! I haven't had any problems with matting fur on my dogs. Really only one has long hair, German Shepherd, but no problem with matting. Another dog is a rescue and she didn't have hardly any hair when got her. She's been a part of our family for a year now, and she has a beautiful coat. Her hair is about an inch long now. But still no problem matting. Maybe your dogs have much finer, softer hair?? I love, love these collars. They are sturdy, perform beautifully, and look awesome. You might want to consider a rolled leather collar? Hope this helps. Oh, I would probably lean towards the medium... » Read More I haven't had any problems with matting fur on my dogs. Really only one has long hair, German Shepherd, but no problem with matting. Another dog is a rescue and she didn't have hardly any hair when got her. She's been a part of our family for a year now, and she has a beautiful coat. Her hair is about an inch long now. But still no problem matting. Maybe your dogs have much finer, softer hair?? I love, love these collars. They are sturdy, perform beautifully, and look awesome. You might want to consider a rolled leather collar? Hope this helps. Oh, I would probably lean towards the medium size. Hope this helps you... and your furry babies! « Show Less
1469794
I don't use the collar anymore and I would not recommend it to anyone. When the dog barks it omits a shock then the dog yelps b/c of the shock so the collar responds to the yelp as a bark (do to it being a vocal vibration) and shocks again. My poor Boxer barked and got shocked the yelped and got shock so he ran around the house and continued yelping and screaming so the collar just kept shocking. Poor guy . If you love your pup find a different method of training for bark control.
1496238
So far I have just put collars on my 2 dogs. The fleas were gone by the next day. No more discomfort for them. I will leave the collars on until Dec. Then purchase 2 more to put on in April. Nina Burke
183874
My advice for what it is worth: Since my fiasco with Black Jacket (it kept coming off the leather and staining my clothing, chairs, etc.), I have learned quite a bit about various types of leather and leather jackets. My suggestion would be to try Pecard's leather conditioning on a small area that is not visible and see if it helps. The Pecard's might temporarily darken the leather a little but it eventually should return to normal. If you use Pecard's, follow the directions -- you are supposed to let it soak into the leather for at least 24 hours, if I recall correctly. If the black stuff is coming off the jacket now (try scraping a fingernail across it), don't use anything. Instead, bring it to a professional leather cleaners and they probably will have to clean it before you do any kind of treatment. For further research, check a web site forum called the "Fedora Lounge." In the section on outwear, they have a lot of information about leather jacket issues. Hope this helps. Good luck.
256230
I haven't had mine very long but have not noticed it discoloring my dogs' necks. They have mostly black but are white on the underside of their neck and have not seen any sign of discoloring.
1686231
Sorry to hear this, I have had to contact PetSafe regarding the prongs being to long and the collar strap that holds the excess collar at the end and each time, customer service was most helpful. I believe they also said that since I had the collar less than a year, they would send me a new collar strap, they also sent me shorter prongs, both free of charge. I have never had a problem with the remote or the electronic part of the collar. Customer service was extremely helpful and very pleasent every time I have had a question and it appeared that Customer Satisfaction was their number one goal. Have you tried to contact them which resulted in poor results? I do not want you to think I have a half of a brain but was the plug inserted correctly? I charge both the collar and the remote at the same time. I wonder if the battery in the remote could be bad, it is rechargeable but who knows for how long its actual life is. Hope this is helpful but do try to contact Customer Service @ Toll Free: 1-800-941-4200, this # is from the Pet Safe web site," contact us". Hope you will have satisfactory result. I always have. Good luck and I would not mind hearing if they would help. Thank you