"Flared U" shape Pastry Hook is broken, what can I do?
1440416
I am not sure. You can check with Amazon to see if the manufacturer will replace. I am not sure when you purchased yours but the product is under at least a year warranty.
258851
Stand on the material (strands) then pull the handle up until it releases. I have already broken one because I did not do it correctly. Good luck!
2198297
Mine didn't come with a dough hook. Considering the low price I was not surprised. What I don't like is that almost the first time I used it I had trouble getting the container onto the base and a plastic part snapped off. Next time I think I will buy a higher end food processor.
629665
I'm sorry that I can't help you. Mine went together fine. Did you experience the unraveling strip that I had?
1313531
I am guessing you mean the tab for filling the dispenser? Just lift off the tiny "lip" down below the handle. Okay sorry--seriously, it could be defective---for every product out there there is at least ONE that is defective. Just return it & get a new one---make sure you mark it as "defective"----this is a really great product--I have had mine now for 9 months & use it way more than the average person as I am a chef by trade---I will be buying another one soon b/c I have pretty much worn it out even on HOT pans---awesome product & you won't be sorry!
340470
I had the same problem, but I put a thick towel over the top of the post and took a short mallet to it. you could do the same thing with a hammer. (lightly tap with pressure, lol dont go beating it up.)
748295
just put a dab of silicone on the end. i really don;t thnk you will find parts available,the item is cheap and replacement parts are probably not available.
2044160
Try dripping a little oil on the stopper then twist. I have not had that problem; I am able to just twist it out each time. I may be wrong, but I believe glass expands when heated. If I am correct, let the cruet cool, drip a little oil, then twist.
1066877
You really need that rod, or something made from the same material. It's purpose is to help your cake bake in the middle, and bake more evenly. Believe me, the cake will not bake evenly if you do not have that rod, or something like it. If you are missing the rod, you might try contacting Wilton about getting a replacement. Or try using a 40% or 50% off coupon at your local craft store, and buy a new kit. :)
932609
I just used non-stick cooking spray. If it still sticks Wilton makes a cake release product you could try.
748748
I had the same issue. I contacted Wilton - they own the simplicity brand. There is a 90 day warranty and they did replace it for me. Their customer service is excellent
1269782
I used to hold each part with one hand and twist it. But I don't have it anymore. It is really a poor made product. Not easy to clean up and got broken after a very short period of time. Such a disappointment. I hope you are luckier than I was!
610823
Mine was just delivered, and it doesn't have the hooks either. I suspect they've just eliminated them from the latest manufacturing runs. The picture on the box does not show the hooks; in the user guide some illustrations include the hooks, some do not. It's irritating because that was one of the reasons I bought this particular toaster oven.
1374212
The arrow indicates that is where top hat goes, the visible part. The hole part is crap, mine broke first use. I removed tiny set screw at bottom and took all out. loosen the thumb screw at the top of punch, move slide forward and check spring inside handle is attached. I still use mine, great for small grommet.
1550610
Thanks. I will need a medium coupler then. These tips are too big for the standard coupler and too small for the large coupler. I got them with my Wilton Dessert Decorator Pro on which the thumb press broke.
1768112
I have had no problems like this. Perhaps your dough is too dry and therefore, stiff. Or the pan is not in properly.
1083603
I'm sorry Tracey your having this problem but you usually twist it one way to extend it and the oppisite to retract it. There's also a clear stopper in the midddle. Make sure to take the stopper out then try it. If thats not the problem then it might be broken. You might have to exchange it for a new one. I hope this helps.