I am confused. Is this under HGST 5 year warranty or just 1 year?
1425688
Not an answer, but a followup... I bought one of these last week on 26 September 2014 - the description clearly states 5 year warranty. The invoice from goHardDrive.com stated 1 year. When I put my serial number into the warranty checker at hgst.com it said: "NOT VALID FOR WARRANTY Verify warranty status &gt; Ineligible for RMA creation Please return drive to the point of purchase or system manufacturer." So it's apparently an OEM drive, not a retail drive. So far goHardDrive.com haven't replied to my eMail to them. And an hour later they just have responded, with a revised invoice that states on it "5 years Warranty" with my drive's serial number noted. So I guess it's not an HGST warranty, but I'm happy now.
1425689
I did not check the warranty with Hitachi, for the reasons I stated in my original answer. Sorry.
321229
It has a 5 year warranty, according to SIMPLEHUMAN. It's best to register the product on their website in case you lose the receipt later on.
1511970
The warranty on these drives is not through HGST. When I purchased 4 drives from Oceanside about 6 months ago, the drives were listed as OEM. At time, the price was very cheap ($100 less than any other vendor) that I did not worry to much about the warranty. If Newegg offers the same model with a 3 year, it should be a no brainer where to buy the drive.
618941
I believe the warranty was two full years parts and labor or replacement. I have hadit about a year now with no problems. Works great and worth the $.
1483734
Hi I think the warranty policy is 1 year. How ever I found this on the manual which came along with it. Check this out if this would help you in anyway.
1431777
I believe there was a 1 year manufacturer warranty. I'd contact the main company for more information, especially if it's less than a year old. Doesn't hurt to ask.
2122871
The warranty is 5 years IF you buy the machine directly from Longevity. If purchased from any other vendor the warranty is only one year. Very strange policy in my opinion. If I had known this I would have bought from Longevity directly but this was not clearly disclosed by the vendor. I would call Longevity and have them clarify before purchase, you may have to spend a little bit more for shipping buying from them but the extra warranty will be worth it. Buyer beware!
201906
The one I bought was brand new and had the 5 year warranty. I have since upgraded to an SSD drive and this is my primary back up that I put in a hard drive enclosure.
450154
Hi Linda, I think Simplehuman has a 10 year warranty on these things. Would be helpful if you get in touch with them, and see what they have to say. You might even get a free replacement, is what I know. Best luck !
1763326
Good question, i want to say 1 yr but i didn't keep the warranty information. i read over it quickly and then discarded it.
554392
I believe the warrenty is 5 years. You can contact the seller directly. He's super friendly. Great customer service too.
982199
The drive I received was not removed from an external enclosure, nor was it shipped with one. Order the drive from amazon (ships from sold from) then verify the serial with HGST when you receive it. Ship it back if they say it's compromised or doesn't have the standard warranty.
1570466
5 years manufacture warranty.I don't know about the return changing as I have not used it yet.
1409843
I believe it is five years, but you might want to call customer service to get an up to date statement. We had an accessory part that failed and it had a shorter warranty. At that time they told me that even though the paperwork said less time on some products they were covering everything for five years. (This was a few months ago so things could have changed.)
1633404
See product description second line under product features where it states "Warranty: Five (5) Year"
1539973
There is a limited life time warranty on this unit. Do not tamper with it. Depending on how long you have had it and bought it from, you might be able to return it to that place of purchase. Its worth looking into. Otherwise you will have to go through Titan. Hope that this helps you
587889
5 yr limited warranty. I've used mine daily for almost a year. I like it. It is loud on levels 3 and 4 (4 is high)