Is there a trick to get it to work? We have tried everything and it will not turn on. Worked about two months ago??
1358285
It sounds like the base, cup and lid aren't connected properly. If they aren't, it won't run. Make sure they are aligned properly, if it don't run, do it all over. I guess it is one of those safety features. Mine did that about a month ago, then I got it to work! Good luck, I sure hope I was able to help you. :)
1358286
I have never had trouble with this food chopper. I did try out another brand where the slow speed button would not work. I returned it and got the KitchenAid. All IU can suggest is to make sure the plastic cover and base are tightly twisted on.
1358287
I just know that it has to be seated properly with the handle facing you, then the lid hooked in tightly. The lid has 2 latches but only one of them hooks correctly in the front above the handle. We had to fiddle with it awhile to figure out the correct setup.
1618532
I bought mine about a month ago and it just shorted out! It's not working anymore. What are our options?
2158891
I never got it to work. I tried everything even emailed the seller. He told me to check a few things. None of those things was the problem. We've never gotten it to turn on. Not even when it was new just put of the box.
14295
Ours wouldn't work when it arrived. We got our money back though. Good luck.
1944943
If you've recently bought it, send it back for a refund (the whole unit). Otherwise you may have to contact Amazon. It's pretty common that this unit fails in some way. I had two arrive "dead on arrival" before finally getting one that worked.
1864400
Try inserting a new battery. When I first received my unit, the battery was dead. Good luck:)
1627549
Did you try charging it?? Cause when I ordered mines for my sister, it didn't turn on either, then I went to go charge it, and it turned on. If it doesn't work that way, you can try resetting it, though like I said before, I have a MP610, that one is better, than this one, my sister has this one, I found that one more complicated than the one I have which is the MP610, hope I was of help..
1625643
Hi - I also purchased this tablet for my granddaughter for Christmas....2 weeks later it won't turn on. I have written to the seller and they have graciously provided me info to return it for an exchange. It worked wonderfully for the 2 weeks so I am hoping a replacement will resolve the problem. Hope this helps.
963174
Make sure it's fully charged. We had to let it initially charge for a couple days.
678412
We honestly never got it to work :( Hopefully someone else can give you some more enlightening advice!
1497066
Never was able to turn it on at all..probably a loose connection, but I haven't found it yet. Might think twice about your purchase..
2072669
mine won't even turn on. I don't know if the indicator light is just weak or what but right now its doa. and what do you do when the battery runs out?
1572868
I tried just about everything and had the same problem, couldn't turn it on. changed batteries to make sure I wasn't missing anything and nothing! All I can suggest is, return it and get your money back! I would had done that but my was out of the country!
213461
Sorry you are having trouble with this. We just plugged ours in and it has worked for about 6 months now. Maybe its not compatible with your computer? Maybe you could try it out on a different computer and see what happens. If it doesn't work then, I'd send it back. Sorry if this wasn't much help, I wish you the best.
868631
We didn't have to do anything special to turn it on. Did you charge the batteries all the way before putting them in? Sometimes a low charge can make electronics a little wonky. Other than that my only suggestion would be turn it off, remove the battery, reinstall it and turn it back on to see if it resets.
86103
Well it may just be me, but I couldn't get it to work at all. I plugged it in and nothing. I will open up a support call at some point and try to figure it out. Answer here...
2203295
We just had a similar incident with one of ours. we just let it run itself down till there was NO battery life left. I almost threw it out because I thought it was broken! I decided to charge it one more time to see if I could get it to work and it had reset itself and came on and worked properly. just let it go till it is dead dead dead and then try recharging it and see if that works