Around this round vent circle on my propane pit stones turned black did this happen to anyone? I may just order a dark color to mix with clear
1363087
I don't have a propane fire pit, I use the gel fuel. I replaced the stones with fire glass and it looks much prettier than the stones that came with mine. but yes, they do turn black around the flame. I just add more glass on top and eventually replace the black glass with new glass. If you are thrifty, you can probably clean them and put them back in, but I'm too lazy for that:) I will probably collect the black ones and save them and try to clean some day so I don't have to buy new glass but for the moment, I have enough glass bought ahead that I don't have to worry about it for a while. It's just soot from the smoke. If u stick with the stones then buying a darker color is probably your best bet.
1363088
Just took another look. U can't clean them if u r using the fire glass. They r actually changing color. Either get the darker color like u said or just replace them like I'm doing...
1363089
I don't have a propane fire pit, I use the gel fuel. I replaced the stones with fire glass and it looks much prettier than the stones that came with mine. but yes, they do turn black around the flame. I just add more glass on top and eventually replace the black glass with new glass. If you are thrifty, you can probably clean them and put them back in, but I'm too lazy for that:) I will probably collect the black ones and save them and try to clean some day so I don't have to buy new glass but for the moment, I have enough glass bought ahead that I don't have to worry about it for a while. It's just soot from the smoke. If u stick with the stones then buying a darker color is probably your best bet. I don't have a propane fire pit, I use the gel fuel. I replaced the stones with fire glass and it looks much prettier than the stones that came with mine. but yes, they do turn black around the flame. I just add more glass on top and eventually replace the black glass with new glass. If you are thrifty, you can probably clean them and put them back in, but I'm too lazy for that:) I will probably collect the black ones and save them and try to clean some day so I don't have to buy new glass but for the moment, I have enough glass bought ahead that I don't have to worry about it for a while.... » Read More I don't have a propane fire pit, I use the gel fuel. I replaced the stones with fire glass and it looks much prettier than the stones that came with mine. but yes, they do turn black around the flame. I just add more glass on top and eventually replace the black glass with new glass. If you are thrifty, you can probably clean them and put them back in, but I'm too lazy for that:) I will probably collect the black ones and save them and try to clean some day so I don't have to buy new glass but for the moment, I have enough glass bought ahead that I don't have to worry about it for a while. It's just soot from the smoke. If u stick with the stones then buying a darker color is probably your best bet. « Show Less
1116792
The photo makes it look different, I believe due to lighting. Our pot is definitely black.
213789
Hi, I purchased 2 of these, the brass being a big factor vs. stainless. Mine too were "stuck" together - and I separated the screw top from the flame regulator as follows: unscrew the cover and the "stuck" regulator as one piece. Then, by lifting the wire "handle", slide the regulator to the side (open position), place the soon-to-be 2 piece assembly on the floor, (concrete garage floor here), and tap the screw cap, which is now exposed after "opening" the flame regulator to the side, with a large round socket - i used a 15/16" spark plug socket. Voila! Once separated they work great. In my opinion this isn't a "lemon" - it's perfect machining and assembly which fit together with almost .005" precision. Hope that helped. As I mentioned, I bought 2 of these and had to separate both of them that way.
881304
I had an issue with air in the propane line check that out.it works perfectly fine now.
281530
I use Barkeepers Friend on the entire pan every 2nd or 3rd use, and it has so far always turned the copper back to its original color/patina. High heat has caused my copper to turn light but the BF restores it every time.
600232
Our vent was smoke colored. My Husband did have questions, but just called the manufacturer directly. Those letters after the number "PLR-WHT" make you assume it might be white, but it's not.
2215934
I'm not standing in front of it right now, but as I picture it installed on the wall, the installers (from the propane company) ran a copper gas line up through my floor and right smack into the center of the unit. I didn't watch them do it though, so that is unfortunately all I can tell you. PS: Why are you Unhappy Dave? :o)
1906574
Thanks, Randy. I'm glad to hear this because I just ordered a set from Amazon! Some anodized cookware has circular rings on the bottom that are very rough and would damage the glasstop burners. I'm glad to hear these are okay!
799247
My lid just developed a hole in it, too. I'm just curious if your lid is sporting a perfect circle right in the center? (That's what mine looks like.)
800478
I bought the stainless one. Installed, there's nothing black on it. If you send me an email address,I can send you a picture.
1890845
I had the same issue, on the bottom where you put the Butane in (there should be another tube around it) you'll see that it has indents, use something small like a flathead screwdriver and twist it to the left increasing the power of the lighter and it should work.
205185
I had the same problem on one of the three I bought. I just put some thick gas rated Teflon tape. Mine was just slightly to big. If it's just way to off send it back
1221275
We used the table last night. I have a wok I put on top iof the flame and cook in it. This is a better table than the more expensive ones. I know. I have one of those in NC. We added more lave rock and logs. After it's been buring for about 20 minutes they all start to glow and radiate heat. We actually have to turn it down. Hope this helps you. It's a great table but I'd buy extra gravel and a set of logs.
963906
I don't own this item anymore but I had the same problem with mine. It would eventually light. Try turning it on and shutting your propane tank off. When you turn the tank back on open the valve slowly. Wait a minute or so and then try lighting it again. Mine worked great when it was lit.
1836239
I can only suggest you check all your connections and blow out possible dust/grit w/compressed air as detailed in instruction book. My son has to do that occas., when the pilot flame has a yellow tip or looks too high. If that doesn't do it, I guess you should call ProCom.
1983626
Might be some burnt on residue from your previous cookout. Make sure you wash you sheet on both sides real good after each use with warm soapy water
1194994
I bought this for my propane fireplace. You will hve no problem with your natural gas. It makes the fireplace look beautiful, much better than the black stones that were placed in my fireplace when I had it installed. You will be happy that you replaced them.