Why do my Fitbit bands keep breaking?
188480
I can only say that my wife is having the same problem, with one original band and two replacement bands (from this supplier) broken so far. To me this would suggest that it is a poor quality design since two different suppliers can't make a band that will last even with light duty usage.
188481
Wearing them too tight? I purchased this replacement for the color. All of my bands have yet to break and I've had my Fitbit over a year +. I don't shower with mine and only get it wet to clean it. Being that's it rubbery, I doubt water plays a part, however.
188482
I don't really know, but a coworker of mine had that problem. He thinks it was because after his shower he would shake it from an end to get water drops off. I haven't had any problem with mine and I have worn it pretty much constantly for 8 months now.
1737477
They seem to break easier than other bands I have bought but not terribly worse
282471
The split in the wristband was due to not properly inserting the chip. I contacted Fitbit, and the customer service was excellent! I received a replacement wristband relatively quick!
2044765
This honestly never happens to me but you can try dipping the end of the band in alcohol and sliding it in. Leave it alone for 24hrs. If that doesn't work, I would try some gorilla glue. And then slide it in.
2060067
The heart rate monitor with the band has not been very dependable. Honestly I'm looking at the Under Armor monitor instead. The band itself is excellent for tracking your steps and I find it helpful for my personal training clients to keep active.
1865126
They have alleviated this as mine came with the vivokeeper. I have not had any issues with thr band popping off. I got mine in kate October 2014
21842
Sometimes I take mine off to shower and sometimes not, yes water can get into these AND the Fitbit bands. Don't delude yourself into thinking the 'brand bands' do not have this issue also because they do. The bands are not waterproof, nor resistant. You have to care for your tracker. The trackers are waterproof, submerged in water up to 10 meters of depth. Thereafter no. If I notice water in mine, I take the tracker out, dry it well and then smoosh tissue up into both chambers to absorb excess water. Then I take a Qtip to both ends to make sure I have all of the water out. I've had mine for four months, LOVE my Fitbit and this works for me. Sometimes I take mine off to shower and sometimes not, yes water can get into these AND the Fitbit bands. Don't delude yourself into thinking the 'brand bands' do not have this issue also because they do. The bands are not waterproof, nor resistant. You have to care for your tracker. The trackers are waterproof, submerged in water up to 10 meters of depth. Thereafter no. If I notice water in mine, I take the tracker out, dry it well and then smoosh tissue up into both chambers to absorb excess water. Then I take a Qtip to both ends to make sure I have all of the water out. I've had mine for... » Read More Sometimes I take mine off to shower and sometimes not, yes water can get into these AND the Fitbit bands. Don't delude yourself into thinking the 'brand bands' do not have this issue also because they do. The bands are not waterproof, nor resistant. You have to care for your tracker. The trackers are waterproof, submerged in water up to 10 meters of depth. Thereafter no. If I notice water in mine, I take the tracker out, dry it well and then smoosh tissue up into both chambers to absorb excess water. Then I take a Qtip to both ends to make sure I have all of the water out. I've had mine for four months, LOVE my Fitbit and this works for me. « Show Less
1093627
Same problem here. Try reversing the device in the charger cradle. Terrible design...even worse customer service. In the past I have contacted the company about this and one other problem and response timeliness and accuracy so poor I will never buy another fitbit anything. Sorry you are having this problem
61887
BamDoc, this is right from the Aria Manual~ http://help.fitbit.com/resource/manual_aria_en_US.
194960
Hey Victoria:My son broke his band too probably by tugging too hard when taking the watch off. I'm gonna write to the company now to see if replacement bands are available. Please post if you found another band.Thanks, John
1557229
No. That's not normal. I'd contact the Fitbit help desk who are really helpful and will help you sort it out.
688854
Sorry I washed this one. I now use the fitbit One and really like it except it is inaccurate for my stairs climbed. I need to call them about that.
282465
I'm not aware of Fitbit having made any changes to the wristband. What I can tell you is that is silicone softens up after a couple of weeks and is no longer a problem for me.
977802
I cannot answer the question because the band (along with my Fitbit) fell off my wrist the first day I had it in this replacement band. I lost both the band and the Fitbit. I would not recommend buying these replacement bands. When you buy your fitbit, you will get both size bands (at least that's what came with mine) and then you can determine which size band works best for you. I used the small band.
1806941
Expected from time to time. Your band/sensor got disconnected for a second due to.. I don't know... incorrect tension/size in the band or a fast movement that disconnected the sensor from your chest. Once you have a perfect size/tension for your band, this will not happen again.
2045478
I wish I could help you. I have the same problem and have not been able to find help on-line.I reset it a couple times but that did not solve the problem. Fitbit has a phone number but all I get is a recorded message1 877 623 4997. Good luck!
901183
Not sure if amazon backs up warranty but a friend of mine lost hers as it came un clipped from her arm. She called fitbit company and they sent her a new one the same week. I'd call fitbit they would have you in system since your dashboard syncs daily.