Has anyone had the plastic bowl lock break so it is unusable?
1395637
No, and I have used it very hard. I have processed enormous quantities of Parmesan cheese, pie crust dough and onions in multiple batches - like repeatedly 15 - 20 times, having to unlock, empty, and relock over and over, and have not had any issues.
515656
ours broke too. we still are able to use it though. i haven't looked into a replacement yet, sorry.
1175365
I had the same issue. I pried the two halves apart with a small screwdriver. I was convinced that I would crack the plastic. Went very slowly and was able to open it. Good luck!!
2046848
I also had a cracked plastic top but it occurred from me trying to jam it on over something...my fault. I tried to seal it up and then tried to tape it but with no luck. I threw that one away.
374908
I've had the same problem as other reviewers--food gunk gets stuck in the handle and above the lid's gasket. I really wish Cuisinart would offer a replacement bowl for this model that doesn't get food stuck in it. Seems like a no-brainer.
106941
Have you tried to contact the manufacturer? My son didn't have any problems with his. Unfortunately, his was broken by a classmate. So it no longer works due to that
1576339
Ye this is precisely the problem we had as the little pin that holds that white plastic piece fell off and we could no longer latch the top to the bottom. This comes with the lock mechanism on it.
1115496
Mine broke too. :( I would love to know the answer to this question .. anyone know how to contact the seller?
1995179
well, I didn't open it up -- not sure you could do that without breaking the plastic housing, which is sealed. good question, tho: anyone else tried it?
1099401
I have not replaced it yet so no, I can't. However, I will definitely be looking for something more durable than this unit.
309039
Did yours break or are you just curious? I'm going to be putting one in my new house so that is a good question. I don't live in the house that I put this in anymore but it seems like it's a "sealed" design. If you can't find parts on amazon then probably not.
898457
I assume it's locked up also? I'd contact the maker. They seem concerned that their product works well. They responded to my review about the poorly designed locking mechanism so they might just send you a replacement. Worth a shot!
433364
Yeah, locking mechanism breaks if you drop it on the lid. You can purchase replacement lids and the plastic bottle itself is solid.
446248
Mine also broke after a few months of use and what I did I emailed the seller and luckily he told me he will send a one time replacement free of charge; try it. If this doesn't work, try Lowe's, Home Depot, or call your plumber, they should have replacements.
441677
Same thing. The lid to my container stopped locking, and I emailed the company customer service and they sent me a replacement lid.
1449075
We had the same problem with ours. I don't think we want to invest in a new bowl because it will just crack again. We are going to try a sealant to get us through until we can purchase one that can hold up during the winter months.
1806375
I have had the same problem just last week. The plastic piece on one side, that holds the nozzle in place from the inside, broke. I do not have any idea why. I only use this vacuum for daily very light clean up after dinner. Have had this unit for 17 months and am not happy with the quality of the parts.