I ordered three of these products and they are too large for the plate I need the next size down. I have size 16 -30inch
1393220
Hello Ms. Hammond, We are very sorry your hanger did not work for you. Please use one of the 3 following options. 1. If you just want a refund just send the hanger back to the original vendor: 2. Sometimes we do find that heavier platters have to be manually adjusted for a more custom fit. If you have purchased the correct hanger your spring should be fit snug (tight) on the back of the platter. If not, the platter hanger is designed to easily adjust down to make the hanger fit properly. Just remove the plastic sleeves on the bottom or top hanger and then remove and adjust the springs shorter until the platter is snug against the springs. Once a good fit is found you can optionally clip the excess spring for a custom fit. 3. By the way you describe the problem, it sounds as though you could have possibly purchased the incorrect size hanger for one of your platters. But before we send another platter hanger, lets make sure you have the correct one. The fact that your hanger does not stay on, makes me think you may have the incorrect hanger for your platter or plate. The hanger you ordered is designed to be snug at any diameter from 16 to 30 inches. If it is not tight, it may be the incorrect hanger for your platter. Take a ruler or yardstick and measure the diameter of the plate (measure across not around). Also weigh the plate. Is your platter round or oblong? If so, measure the diameter of the shortest distance across the plate. How much does it weigh? What is the diameter (length across) the plate)? Are you hanging your platter vertical or horizontal? Please answer these questions and we can send you the correct hanger. Thank you! By the way.. You-tube has good information about hanging platters or plates.... Just search 'hanging platters or plates'. -Joe Joe and Readsome
69251
Same answer here. I purchased three before I had the right one and it's not an exact fit.
868121
Measure the short side and buy the hangers with the higher number that's closest to the short side length of you plates... i.e if you plates are 7" x 10" you should buy the 4" to 7" plate hanger. The snugger the fit...the more secure your plate(s) will be. Hope that helps! Joe @ Readsome
240108
You must have ordered the wrong size for your needs. I have one and it works perfectly.
2037469
I'm sorry, I canceled this order. I purchased bigger ones. These ones were smaller than I wanted.
1570762
I ended up returning the item because it was too big for the wallet it needed to fit into. Sorry!
10162
Any standard or Olympic weight plates will fit. We use 45 and 25 pound plates.
1664751
The one I got was too big. I ordered a different brand and it fit just fine.
1056430
I ended up returning it because my existing one turned up working again. I don't know the plate size. Sorry..
976637
Don't buy them , the do not fit I bought two different sets and neither set fit .I also read some reviews and other people had the same problem .
1271980
scroll down to product details and choose product size. this will help with all orders
734296
I have never been able to figure it out myself. I have ordered 3 and none of them have been right. I finally gave up and kept the last one and altered it to make it fit. Sorry I couldn't be of more help!
1709382
I had the same situation, but ordered anyway. They were slightly larger in width than the ones i was replacing but was able to make them work with slight modifications by drilling new holes for the screws. It works but i wish i had the correct size
1309706
you know these plates just don't measure right I thought mine was 13.5 but when I got it, it was smaller than my microsave. Sorry
1507390
I don't have them in front of me but if you know what a standard charger measures, that would be the size plate for which I used this unit. I believe the dimensions are on the amazon website for these units too so just measure the object you need to store to be sure it fits. Hope that helps. I'll respond again if I am able to retrieve my stuff from storage to provide more exact information.
151906
this may not help as this rack was a gift. The plates were middle sized - not dinner plates and not dessert plates - in between. Very nice rack that worked well in her dining room. I keep thinking the plates were 8"
1904705
The cover is 10.5 inches across, however there is a 1/4" lip around the bottom. I actually have a 10-1/4" plate and I tried it...unfortunately it did not fit. Sorry, the product is very good, but I do not think it would fit correctly.