Anyone have issues with it dying soon after purchase? I bought the TV on January 24. It around February 5th. It died this morning (March 1.) It powers up for a moment, then shuts itself off while all the lights on the front panel blink. I've contacted Amazon customer support. Fingers crossed.Anyone know what he escalation is for cust service? I bought it from Amazon. I pray they don't shunt me off to Samsung. Anyone have issues with it dying soon after purchase? I bought the TV on January 24. It around February 5th. It died this morning (March 1.) It powers up for a moment, then shuts itself off while... » Read More Anyone have issues with it dying soon after purchase? I bought the TV on January 24. It around February 5th. It died this morning (March 1.) It powers up for a moment, then shuts itself off while all the lights on the front panel blink. I've contacted Amazon customer support. Fingers crossed.Anyone know what he escalation is for cust service? I bought it from Amazon. I pray they don't shunt me off to Samsung. « Show Less
1368969
I purchased this unit in October and had a bad DLP engine from the start. It would make a rather loud grinding noise, similar to what you hear from a PC hardrive spinning, only serveral times louder. The good news is that I contacted Samsung and they made arrangements to send a Customer Service representative out the following Friday and he replaced the engine in my home within 15 minutes and at no cost. Don't be so quick to dismiss their Customer Service as I am completely satisfied with their response time and outcome. The TV works great now and we are totally thrilled with the performance and quality. Good luck! I purchased this unit in October and had a bad DLP engine from the start. It would make a rather loud grinding noise, similar to what you hear from a PC hardrive spinning, only serveral times louder. The good news is that I contacted Samsung and they made arrangements to send a Customer Service representative out the following Friday and he replaced the engine in my home within 15 minutes and at no cost. Don't be so quick to dismiss their Customer Service as I am completely satisfied with their response time and outcome. The TV works great now and we are totally thrilled with the... » Read More I purchased this unit in October and had a bad DLP engine from the start. It would make a rather loud grinding noise, similar to what you hear from a PC hardrive spinning, only serveral times louder. The good news is that I contacted Samsung and they made arrangements to send a Customer Service representative out the following Friday and he replaced the engine in my home within 15 minutes and at no cost. Don't be so quick to dismiss their Customer Service as I am completely satisfied with their response time and outcome. The TV works great now and we are totally thrilled with the performance and quality. Good luck! « Show Less
1368970
Thanks for the reply. Eagle came and picked it up today. I am going LCD this time...Amazon really came through with the return.
574460
I have owned one of these since the end of '06 and have had NO PROBLEMS....still has the original bulb. The only problem, and it's minor, is that I get a slight "pincushion effect" when viewing 4:3...other than that it has been a good deal for me.
1368971
Mine died 16 months in, a month of repairs and nothing would fix it. It is in the shop now and we should be getting a new one on Samsung's tab. Definitely will go with LCD next time.
1368972
I've had a bunch of problems with this Samsung. First, exactly half the screen would go black. After jerking me around for a while (you know - getting me to troubleshhot their problem) they finally sent a repairman. His "fix" didn't work, and so they sent him again. It seemed to work for a while, but now 2 years down the road it's happening again. In addition, now when I turn on the set, it merely emits a load clicking noise and doesn't turn on. I have to unplug the set and then turn it on. Add all this to the mediocre picture, and my advice is to run like the wind from Samsung.
497907
I bought the SONY KDL 46vl160 in the month of November, 2009 from Costco. The TV ran great through Feb 2014 - when it died on me suddenly, the TV LCD panel would not turn on but I can hear the sound. Sony Authorized Service Center Technician checked it and viola - the LCD panel is gone and I have to pay almost the price of the TV to get one (all of the $950 down the drain as warranty expired on the TV). My friend bought a Vizio during the same and he SOLD the TV in Jun 2014 - though I had the privilege of having a superior TV for 4 years - all my money is gone. Moral of the story please be careful when you want to spend your hard end dollars on the so called "BIG BRANDS". I bought the SONY KDL 46vl160 in the month of November, 2009 from Costco. The TV ran great through Feb 2014 - when it died on me suddenly, the TV LCD panel would not turn on but I can hear the sound. Sony Authorized Service Center Technician checked it and viola - the LCD panel is gone and I have to pay almost the price of the TV to get one (all of the $950 down the drain as warranty expired on the TV). My friend bought a Vizio during the same and he SOLD the TV in Jun 2014 - though I had the privilege of having a superior TV for 4 years - all my money is gone. Moral of the story please be... » Read More I bought the SONY KDL 46vl160 in the month of November, 2009 from Costco. The TV ran great through Feb 2014 - when it died on me suddenly, the TV LCD panel would not turn on but I can hear the sound. Sony Authorized Service Center Technician checked it and viola - the LCD panel is gone and I have to pay almost the price of the TV to get one (all of the $950 down the drain as warranty expired on the TV). My friend bought a Vizio during the same and he SOLD the TV in Jun 2014 - though I had the privilege of having a superior TV for 4 years - all my money is gone. Moral of the story please be careful when you want to spend your hard end dollars on the so called "BIG BRANDS". « Show Less
613387
If he TV does start to have problems, How do you go about using the two year warranty. In other words who you would contact? Amazon or TCL customer support???
208546
I just bought this TV yesterday and noticed it went up a couple $$ today. Don't worry about the timing though because Amazon has price guarantee for 30 days. They'll refund you the difference (is what I've read) if the price goes down within the 30 day time frame.
505846
I experience the same thing but not as frequent. I am also having issues with it turning itself off. I was told there is a problem with the power pack inside the TV. it does have a 1year factory warranty but dealing with Vizio CS is a pain. I bought mine from Best Buy abd bought there extended warranty so right now I am waiting for them to receive some more in so they can do a swap for a new one. I happen to like this TV very much but it seems without an extended warranty you might be on your own. Good Luck.
637474
Nope. Amazon has stepped up and I am returning this television. I am going to return the favor and buy a more expensive Samsung to replace it with Amazon.
724485
Go to CNET and look this tv up. People have posted calibration settings on there. My recommendation at this point would be to return this tv immediately! I have had the pn64e8000 for nearly two years now and it just died yesterday. I have found out recently that these tv's were shipped by Samsung with bad panels. I am not the only one this has happened to and some folks are trying to organize a class action lawsuit over this issue. I have had two Samsung tv's and they both let me down. Their customer service sucks and they will give you the runaround. I just ordered a Sharp aquos Lc70sq15u which is about the same price i paid for the pn64e8000 and is twice the tv. BEWARE OF SAMSUNG!!! Go to CNET and look this tv up. People have posted calibration settings on there. My recommendation at this point would be to return this tv immediately! I have had the pn64e8000 for nearly two years now and it just died yesterday. I have found out recently that these tv's were shipped by Samsung with bad panels. I am not the only one this has happened to and some folks are trying to organize a class action lawsuit over this issue. I have had two Samsung tv's and they both let me down. Their customer service sucks and they will give you the runaround. I just ordered a Sharp aquos Lc70sq15u... » Read More Go to CNET and look this tv up. People have posted calibration settings on there. My recommendation at this point would be to return this tv immediately! I have had the pn64e8000 for nearly two years now and it just died yesterday. I have found out recently that these tv's were shipped by Samsung with bad panels. I am not the only one this has happened to and some folks are trying to organize a class action lawsuit over this issue. I have had two Samsung tv's and they both let me down. Their customer service sucks and they will give you the runaround. I just ordered a Sharp aquos Lc70sq15u which is about the same price i paid for the pn64e8000 and is twice the tv. BEWARE OF SAMSUNG!!! « Show Less
1012765
Thanks for your answer, JD! I thought so. Oh, I saw it at Best Buy--I was SO impressed with it. I wasn't even thinking Samsung until I saw it. Samsung has really outdone themselves with this one, I think! I haven't even read of any major problems with it yet, so that's encouraging! Keep me updated and let me know if there are any little bugs with the TV.
1746543
This exact thing happened to my dad's model D7000 64. It was still under warranty so a tech came out and fixed it. He let him know it was a simple panel (or some sort or faulty component) replacement and the TV was and had been as good as new. Samsung (or any knowledgeable technician) should be able to tell you what you need. Hope this helps...~JCN
14803
Thanks everyone for the response, does this have warranty ? last year thanks giving i bought samsung 5300, last month my little one broken the TV LED accidently, but still TV is working fine,but with horizontal and vertical lines, i called samsung and they asked $650 to fix the TV, but that TV cost me only $327 last year, so i bought LG40LB6300 this thanks giving, this time i want to protect it.. also any idea is anyone ready to buy my cracked screen TV, since the other accesories might be helpful for others needy.....
1372025
Thanks for the info - unfortunately, and go figure - our very expensive and only 3 y/o plasma tv just died. Fortunately, we bought the extended warranty but still have no tv. Hopefully this will be resolved in the very near future - keep me posted for any other deals.
1516179
For all those who have experienced this problem - did Samsung fix this by replacing/repairing the frame? I am seriously considering buying this TV, and this is the only issue that is making me hesitate.Thanks
1880511
I also called Samsung & they referred me to a local company. They want $90 just to come out but since we can't afford to fix it right now, we have been waiting. I have read a lot of people having this issue but samsung denied it. It's a shame that a fairly new tv is having such problems. I guess that they don't make them like they use to! Let me know if you get a tech out there & the outcome. I know mine will have to wait, no job, no money.
534682
I will call SAMSUNG Monday and see what they say. If the TV is RECONDITIONED i can see the " no warranty beyond 30 days, but an open box or cosemetic blem item should still have the normal warranty. You can go on line @ Samsung to register you product and someone said they'll extend the normal 1year (new TV) warranty to 15 months if you register on line !! That seems weird , but I'll ask them about that also . Hold Tight !
2205126
Hi, my friend bought her tv (save model KDL-46VL150) from a dealer around here and since january 15, 2010 has not been able to listen to it. It worked about 10 days, then a red flashing light came on et OFF went the TV. If I were you, I would return that model number. They all seem to have the same problem and unless you have bought from Costco the other dealers won't take it back (they sent you back directly to Sony who sent's you a repairman. And Sony is sure not in a hurry to fix it. She is still waiting for the repairman even after numerous phone calls and complaints. Check the web and see others that have the same problem. Good luck. Hi, my friend bought her tv (save model KDL-46VL150) from a dealer around here and since january 15, 2010 has not been able to listen to it. It worked about 10 days, then a red flashing light came on et OFF went the TV. If I were you, I would return that model number. They all seem to have the same problem and unless you have bought from Costco the other dealers won't take it back (they sent you back directly to Sony who sent's you a repairman. And Sony is sure not in a hurry to fix it. She is still waiting for the repairman even after numerous phone calls and complaints. Check the web and... » Read More Hi, my friend bought her tv (save model KDL-46VL150) from a dealer around here and since january 15, 2010 has not been able to listen to it. It worked about 10 days, then a red flashing light came on et OFF went the TV. If I were you, I would return that model number. They all seem to have the same problem and unless you have bought from Costco the other dealers won't take it back (they sent you back directly to Sony who sent's you a repairman. And Sony is sure not in a hurry to fix it. She is still waiting for the repairman even after numerous phone calls and complaints. Check the web and see others that have the same problem. Good luck. « Show Less
1533728
I actually found this on another forum post and it makes me feel much better that at least samsung is recognizing the problem to some extent. I really hope this means they do have a fix for it otherwise why would they post pictures of the problem and say your TV needs service right?http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?isARS=Y&SITE;_ID=1&AT;_ID=137885&ARS;_ID=8957980Just waiting to hear from someone that their TV was actually fixed. Thanks again,
35332
My other Samsung was fine until the day I resold it. Didn't have a warranty. I think these TVs typically have problems early on or very late in their lives -- in other words, while they're covered by the Manufacturer's warranty, or long after they're no longer covered by any warranty. That said, if you have the money to spare and have had bad luck with electronics in the past, consider a warranty.