internet forums say that we have to buy this from Best nuy only for it to work with comcast
1398979
Not true.....I bought mine through Amazon.com and they were a better price than Best Buy. They back up their warranty as well. I also have Comcast and it fits nicely and I have not had any problems. Love this modem.
1398980
I bought it online and it did not work for my phone. I have Comcasst. It would be better to buy it from Best Buy so you would be able to return if it doesn't work.
1398981
Didn't buy mine from Best Buy. Got it refurbished, but I don't remember the supplier.
1398982
Not true. Comcast installed mine. It was a replacement for one of theirs. I ordered the exact modem that Comcast had sipplied.
1398983
Also, Comcast can recommend.Comcast has no right to deny if the model is in their supported modem list.They recommend Best Buy as they support each others business interests.Thanks
1398984
I have this model and it does work with Comcast Internet and phone . I purchased through Amazon not Best Buy.
1398985
I connected my modem I purchased from an Amazon vendor to Comcast and other than confusion over which MAC id to use, had no problem for voice and data. They had to reset a couple of times at start, but all is working well.
1897277
Not sure about Comcast. I use mine with Time Warner Cable internet and have had no problems.
363574
I got this for Comcast, found out later they won't let it on their system. I'd contact them and see if they allow it on their system.
1073888
Its just a modem - you'll have to get a separate router. Unlike what comcast provides which is a dual purpose modem/router.
1268619
I'm not sure if it works on all cable networks, but I purchased it to work on Comcast.
980758
I have comcast so I cannot help with time warner. However, comcast insisted that this would only work if I bought it from some online outlet, and it works just fine. So take it all with a grain of salt...just go straight to the tech support people to get it set up, not the customer service account people. You might try calling the tech support people before you order and see what they say.
1497462
I would say that if the specifications or description doesn't say that it is, assume that it is not. There may be other modems that do specify that it is. You just have to do the research even if it means going to the Geek Squad at Best Buy or some other store.
1980848
I bought it and my phone and computer went out before I installed it. Comcast came out and told me it would support their internet service, but not their phone service - I have Comcast internet/phone/TV bundle. I don't know - but that's what the Comcast serviceman said - does not support Comcast phone.
1982273
This modem should be supported with Comcast, but you should always ask your ISP to verify. It is listed on Comcast's list as certified for us, though "End of Life". This means it will work with their lower tiered plans, but they will encourage you to upgrade to a DOCSIS 3.0 device as a means of generating revenue. The modem is capable of 43/10 Mbps (Down / Up) and is a DOCSIS 2.0 modem.
1254158
If it wasn't for Comcast you would be able to, but since it is Comcast does not register any refurbished/pre-owned products. Best buy sells the Comcast issued VOiP modems if you need it and they are going to stop doing that because they want you to purchase directly from them.
2266023
Comcast will not authorize this Cisco model to work on the Comcast network. Sorry.
358607
I do not know if it works with Comcast, When I lived in Haverstraw NY, I did not have it but was told that it was. I then moved to Queens and have Time Warner Road Runner they said no problem, but I did as it was registered to a person in the South West and Customer Service never followed up. Check the ID #'s first as it may be stolen or still registered. Also check for a battery supply as the two Batts are old and should be replaced. Yes, it has two phone plugs, one USB, one Ethernet and one for the cable service. Happy Hunting!
736565
This router will work with any cable ISP. However, I do not know if Comcast will support and install it for you. In my opinion the complexity level for installing this is basic, and be done by anyone with very basic knowledge. Dont waste your money having a Comcast tech do it for you.
2241459
Yes it is but you have to make sure once you get it you call comcast and register it or it will not work properly. That is with any personal modem though.
425040
I am CT (Connecticut) resident and subscribe to Comcast bundle. If you are in a different situation, I suggest you consult your cable carrier and confirm that they will support you owning the modem and they will help you to configure installation it after you have purchased it.
1530907
No it's not. This was a model sold wholesale to Time Warner Cable and while it might sorta work on Comcast, it's not compatible with their "Blast!" service so you'd top out at able 6 MbsI got this a few weeks ago to use with Comcast and it was a disaster. Ended up with a Netgear N600 instead.
142658
I am still unable to bridge this device so I can receive the internet over my television. Now Amazon is advising me that my product comments will be removed because it is the product and not the seller who created the problem. The seller sold me a unit at top price that was out of date. Be careful and I pray that you can get your system to work, mine will NOT.... Good luck