I was given the seat but not the tray, I need just the tray? Any suggestions?
1371559
Thank you for your question. Please call our Consumer Relations Team at 1-800-268-6237 for further assistance.
1371560
If you are looking for just the small tray portion that attaches at the front you can contact the Summer company online and inquire about part replacement. They do offer part replacement for a small fee.
1371561
Not sure you can fit any other try on them. They sell the seat at target and toysrus now.
1284718
Contact HON directly. They'll ship you a replacement. Google should get you contact information for their CS department. They may ask for proof of your purchase date which you can do by printing an Amazon invoice (assuming you bought the chair from Amazon).
1118017
The screws on the side of the seat must be screwed in tighter...there's a screw on the left and the right, use the wrench that you received in the package.
1662006
mine didnt come w a tray, i got mine in walmart they didnt have trys, i got a link to get the snap table, so i can snap it on my left side
481465
Same think happened to me. The problem is the top is not affixed and for some reason the stuff you need is missing. Contact customer service and they will send you a new . It seems this a ongoing problem.
849802
I am *positive* you can, for 2 reasons. 1) the straps are specifically under warranty for 2 years. So they have to be able to replace them, just them. 2) I had to replace my tray earlier this year, and a quick call to their customer service and they shipped it out. Neither items are specifically listed as buyable "parts" on their website, yet they will have them. Give them a call, great quick human customer service: (800) 545-4411
832337
try the original company or call wherever they sell the chair and see what kind of info you can get from them. we casn't do it ourselves..as it is s specisl kind of elastic. or google; elastics for chairs.
856936
The correct tray needed is the F06014T00AP and can be found here http://www.amazon.com/gp/product/B008OIQEJQ
878660
I had purchased a swivel that came with screws. The seat didn't come with them.
1094090
I had the same problem. The front keeps dropping. I looked at the instructions and they show a support which goes into two little tubes. However, I never received this piece. I contacted the seller who told me that it would be sent, but it never arrived. I don't use this seat anymore because of this.
1001750
No, it is just the chair. It secures itself to the tables or counters and they act as the tray. This seat is amazing! We used it everywhere.
1040321
Did you buy your 'R' though Amazon? I noticed that the description for the R does not specify that the resting tray is included in the purchase. Thanks for all the information you already provided!!
739087
My trays fit perfectly. Suggest you contact seller and confirm you are installing properly. They could very well have sent the wrong trays.
597154
I bought the tray separately from the chair - I though it would come in white, as shown. But I received a blue one instead. I don't remember having a option to choose the color.
854287
The tray is attached to the baby set. The cushion is separate. You can't use the tray without the baby set.
2115876
I received the same problem. Have you tried re-ordering or finding the tray somewhere else? Still no luck on this end.
121878
I think it has to be a chair with flat arms. Mine are rounded and the trays fell off.