I have just bought this product but it seems it came already paired with some other device and I can't pair with mine. How do I solve it?
1362768
Open your bluetooth and run a scan then run a secondary scan you then should be able to pair up
553834
the pairing lights no longer flash and I can't get them to flash when I tap on the pairing button. Any idea what's wrong?
772644
Make sure the headset is fully charged. Hold it down for about 10 seconds and the light should come on indicating it's searching to pair.Hope this helps as I encountered that same problem with it.
1055204
Hi Michael,It can not pair 2 for now, can only pair one and play.Thank you!
2071634
Unfortunately I was unable to get it to pair with any of my devices. Not sure if I got a faulty one or some other error. I bought aBelkin F8Z492TTP Bluetooth Music Receiver on Amazon. Are any of your devices able to recognize it's trying to pair with your respective device? Because none of mine could find the darn thing.
118185
Try pairing with your phone. If it shows as a headphone or receiver then you got the wrong product shipped to you. I purchased this and they shipped a receiver instead of a transmitter. Still trying to get my money back from this so that I can get a transmitter from a more competent vendor.
208052
I would make sure your phone is in pairing mode then make sure the blue light on your speaker is on and blinking. Then press and hold the play button in speaker until the blue light blinks very fast. That's when it's actually in pairing mode. Once paired mine has worked fine but sometimes I've had to repeat this process. Good luck!
172637
Make sure that all other devices Bluetooth are off including your phone. It should connect after that
2266873
Just re-pair the bluetooth device by holding the button down until it flashes blue and red. Search for device on your phone. It should repair. Maybe restart your phone too.
1982849
You might try to pair it again, otherwise I'd say that it's the earpiece. I've done every iPhone update and haven't had a problem with my phone finding the earpiece.
2042407
I had the same problem. I keep messing with it and it finally paired. I also moved my cell phone to another room, because I thought it might be the problem...not sure.
318582
My only suggestion is to make sure the bluetooth on the phone is enabled and make sure it is not pairing with another bluetooth device.
1472710
1.Turn it off 2.Hold power button until pairing indicator appears 3. It should be just like any other device after that. Make sure you have the Bluetooth turned on on the phone and visibility turned on also.
719838
Go into your settings and turn on Bluetooth then hold the middle button on the headphones until it flashes, mine paired right up! Maybe need to charge 1st?
590418
Have you charged it? Try letting it fully charge before using it. Also, check to make sure it's paired up right.
1455885
first try re-pairing to your device. then if that don't work you may need to purchase a new Phonak TVLink S Bundle as I did
2058968
you may need to try again and again a few times before it actually works. I think it took us about five times. But it will eventually pair and once it pairs the first time, it will every time.