my printer will not recogonize these cartridges. Any advise?
1371350
I haven't used a whole set yet. The ones I'm using are working well. I had to make sure they were all snapped into place. I also had to run the check program and clean the contacts on the black after weeks of not using the printer. I am using the Epson Workforce 545 printer.
1371351
I got the same error code. I checked the ink levels & found that the black was low & needed replacing.
1371352
I'd double-check to be sure they are the correct cartridge for your printer. Also, check the electrical contacts on the cartridge to be sure you have good contact
1371353
Ah! So my printer is NOT broken! I initially had no trouble with this ink, but as of a few days ago, my printer malfunctioned, with an error code saying that it could not recognize the black ink cartridge. Now I know it's a problem with the cartridges and not the printer!
1450646
The printer heads may need to be cleaned. Go to printer >>>touch the picture of the wrench >>>>tools >>>clean cartridges.
1219515
Hi Ryan - I use these cartridges with no problem. All I can think of is to figure out how to reset your printer or printer settings (Google how to reset to factory settings)? Worth a try. Best. Josh
1747427
I used to have the same problem with them, sometimes my printer says "can't recognize this or that color". What I do, is I make sure that my cartridges are full, and I take them out one by one from the printer and shake them up. For some reason, after I shake them, the printer recognize them. It's might be a "texture" problem with the ink, I think they not thick enough like the original Epson ink, so you have to shake them up constantly. I also want to note, that the first prints are going to be messy, you have to print out at least 5 copies before you get a perfect one.
1936025
Hey joenaples,did you try removing the cartridges and put them in back?when doing that press each cartridge firmly near the lock until you hear a click for each cartridge,the chip on the cartridge's has to ground properly for the printer to recognize it,worth a try,it works for me..
376850
Had the same problem. Be patient. Remove the cartridges and re-install the cartridges making sure to seat them fully.
628395
Hi. Please take the cartridges out, then please turn off printer and then wait 20 seconds. Then turn on printer and don't put in cartridges yet. Wait until the printer starts up. And when it prompts for the cartridges. Please put them in and do 2 test prints. This should work. Please let me know. Thank you
1994322
I believe they should work well. Amazon is very good about refunds if you find there is any problem.With a previous printer, I did some trouble with the remanufactured cartridges....they had an expiration date and thus the printer would not accept them but that was the only problem. Good Luck.
1936086
Yes, we can provide you with appropriate troubleshooting. Before we proceed, we would need the codes on the cartridges you are having this issue with and if the correct cartridges were received. We may be reached on 1 866 787 1223 - kindly contact us and we will do our best to rectify the issue. We will await on your call.
2161499
I would suggest "cleaning the printeads" after refilling your cartridges and before printing. I'm able to do this directly from my printer, under "tools"
1994323
I believe they should work well. Amazon is very good about refunds if you find there is any problem. With a previous printer, I did some trouble with the remanufactured cartridges....they had an expiration date and thus the printer would not accept them but that was the only problem. Good Luck.
1050724
First time I tried these cartridges, the printer would not recognize them as Epson cartridges....took all of them out and reinstalled and the printer accepted them
912547
You did not provide the printer model. Now, did you try to replace the cartridges with ORIGINAL ones? Even empty ones will do, just to test if they are recognized by the printer. (ONE cartridge will suffice for this test.) If the printer will recognize such a cartridge (even an error msg. will serve as 'Recognize'), you know what I already know: never look at this vendor and his products again...
1554040
I have tried to use these on mine, but they do not print correctly. I'm not sure what to do. I attempted to override the printer, but the prints are poor quality.
1998205
I'm on my second pair, and haven't had any trouble. When I first put them in, I get a message that says something like "these cartridges have been used before" -- but I just click ok and never see the error again.
332531
I had a similar problem but it wasn't the cartridges. I emailed Brother from their support website and within about a day they got back to me and gave me some suggestions. I tried them and was back up and running. You might try using the cleaning function on your printer especially if you had let the ink go completely dry (which is not a good thing). It turned out to be dirty print heads on my machine. Hope you get your machine running soon.
486210
My printer does the same thing. I just simply bypass it is and it still prints. The problem is that the ink cartridge isn't the manufacturers brand name replacements and it doesn't recognize it.