Is it normal for cracking to appear on the HUGS chest pad? I've only had mine a couple of months, but there are already 3 small cracks on the rubber!
1391411
Our seat is first generation and they proactively sent out new HUGS pads because children could chew through the first version and choke. I would just ask them to send new HUGS pads, as the previous person suggested. Good luck.
1391412
Don't know if it is normal. Ours cracked during a cleaning. We e-mailed Britax and asked for the hugs pads that they put on the 2nd generation. They are not as padded but made of a tougher rubber. They never e-mailed me back but they sent them free of charge right away. We had them in about a week. Make sure you provide them all of the serial/model info from the seat.
1391413
It is not normal but it will not effect anything as far as safety concerns. It does have a 5 point harness system and as long as the child is buckled in properly, then it will be fine. You can contact Britax and have them send you a new one. They will need your car seat info. Such as manufacture date and serial number. They have a great customer service team and they can send you out a new one with no questions asked. They ship very fast also. Hope this helps.
669360
Mine has cracked too but I thinks one of the kids might have hit it with something. Otherwise I think it would have been alright.
1218427
Follow up: I see a previous poster had cracking issues...I had that with a previous mat...not a crack on this in over a year and counting.
650943
I don't use pads, but my board is cracking, maybe the pad would have help it to not crack as bad
280824
The skirt on the mattress pad seems to be more durable and thicker than some mattress pads I have owned. I have not had a problem with the skirt tearing but have not owned the pad very long.
1860196
Hello, The Skinomi protectors have a warranty on them I will be glad to assist you with this. If you could please contact our customer service department directly so I can further assist you with this. I look forward to hearing back from you soon. Have a great day! Thank you,
1487116
My case is now 10 months old is is quite yellow. I'ts the rubber top half, but bottom part is fine. I've tried to clean it, but have had no luck. It's got so bad that I'm thinking about replacing it (that's why I'm back here now).
2224249
Please take a look at the reviews for this product and for the related Fabricskin for iPad Air. The retaining clips are cracking for a large number of users, typically in the same sport right near the power button. It clearly *does* have a faulty mechanism, at least on units released so far. I am currently sending my Fabricskin in due to a crack in both clips - the left one cracked near the power button first, then a few weeks later the right one cracked as well.
1614917
Mine is also flaking and hasn't been used but has been out of box for a couple of weeks. And it also has a crack in it already.Hopefully it won't get worse.
1061006
Hey I had the same thing happen to me, I had just taken off the rubber protective backing to clean it, and it slipped out of my wet hands (cleaner) and onto hard (practically stone) floor! It shattered mostly at the top.. but it still works perfectly , the camera, mic etc.. all good,! I only bought it 3 months ago, for over 200 bucks, and an apple rep said it would cost over 100 dollars to replace screen~ ! Insane!! I am looking and hopefully have found a clip on set with a hard rubberized clear front, and backing, that will protect it, and hopefully keep it from getting worse! The regular screen protectors will not go on do to "bumpy texture" .... Your post did not say if yours is still working or not, but if it is,, I will let you know if it works.. and you let me know if you get anything out of your warranty. Deal? I hope so! Thanks Kimmy
1626933
clamcase now has improved models so the cracking issue has been resolved, I think. I own two keyboards, one cracked some time mid last year, but the newer one I got towards the end of the year is fine.
1875708
I have two mats - both still in new condition EXCEPT that both are raised up around all edges. I don't remember ever even having a warranty info. Has anyone contacted the company and heard back from them yet .
2277250
Yes!!!!! It is a terrible problem. I'm on my third replacement and this last one, otterbox themselves said the rubber material was a better compound but that has proved false. The rubber lasts 6 months. And I am in no way rough with the case. My suggestion, get on the phone with otterbox and let them know the issue. Tomorrow I will be calling for my fourth replacement. Also, there is an issue with the external protective screen losing its adhesive power along the edges. I don't get it but its been an issue. Since this is my fourth replacement, they should be replacing it with the better, more expensive, rugged case. I had them notate it onto my account. I will say, otterbox has 5 STAR customer service. Yes!!!!! It is a terrible problem. I'm on my third replacement and this last one, otterbox themselves said the rubber material was a better compound but that has proved false. The rubber lasts 6 months. And I am in no way rough with the case. My suggestion, get on the phone with otterbox and let them know the issue. Tomorrow I will be calling for my fourth replacement. Also, there is an issue with the external protective screen losing its adhesive power along the edges. I don't get it but its been an issue. Since this is my fourth replacement, they should be replacing it with the better,... » Read More Yes!!!!! It is a terrible problem. I'm on my third replacement and this last one, otterbox themselves said the rubber material was a better compound but that has proved false. The rubber lasts 6 months. And I am in no way rough with the case. My suggestion, get on the phone with otterbox and let them know the issue. Tomorrow I will be calling for my fourth replacement. Also, there is an issue with the external protective screen losing its adhesive power along the edges. I don't get it but its been an issue. Since this is my fourth replacement, they should be replacing it with the better, more expensive, rugged case. I had them notate it onto my account. I will say, otterbox has 5 STAR customer service. « Show Less
1137224
Wow thank u, good to know/keep in mind, i just purchased mine a couple of weeks ago. Maybe try wiping down the surface? Maybe its been de-sensitized?
204202
Mine cracked over this past winter in NJ, right in the center. I noticed that there hadn't been much water in it and when I was washing it this weekend, I saw the big crack. You're better off bringing it in over the winter.
1986342
I havent experienced it yet with the clear one I got, and I've had it for 2 months. I have had 2 cases that were each half the price of this case bought at walmart or something and they turned yellowish although it was a longer span of time. So this type of material must discolor. I wonder if there is any way to prevent it "
989400
Mine has lasted for months (although I've only used this pad about 3-4 times). If you use a pad cleaner immediately following every use in warm water and let it air dry, it should last until it falls apart.