Is there a trick to get this thing to power on? Or is it just my bad luck that the scanner was delivered DOA? Power cord &amp; SD card both inserted.
1028833
Could be DOA. Try sliding the button for slide/print in opposite direction. I had one that the power was bad.
133070
As other posters have commented before you disconnect battery, make sure you press record off. If this still doesn't record a file, reformat the sd card and try again. Also do not remove card while copter is powered on. If none of these fix the issue then there is something wrong with the copter
1028831
I just used mine again last month. Mine works good. Power cord, SD and just push the scan button. It doesn't really sound like much is happening. Have you put the SD in the computer you see if anything is on it? Is there a number to call? I looked for years for something to transfer my slides to pictures. This really did the job. Quickly, quietly , easy!!
428105
I experienced the same problem. It's not software problem. Most likely it's from poor contact between SD card and device. After inserting SD card, push or wiggle gently the USB port side tip of SD card until the second light (blue) from right comes on. Then the device will start reading the SD card.
1028830
Try putting in a different SD card. Also be sure the sliding lever on the bottom front is in the left position. Slide it back and forth several times The green light on the front flashes when the unit is working. If that does not work then unplug the unit, hold the top shut and give the unit a good shake. Not sure what else to suggest.
627306
Same thing happened to me........I lost everything :-(......get a scandisk or samsung SD card......I'm using a scandisk SD card rite now
702759
The power and the card reader run off the USB2 cable. The USB3 is straight thru. Try another connector. One pin is covered on the plug.
909030
Unfortunately, I think your unit, like mine is DOA. This unit charged all lights and then I took it off the charge and it did nothing. DEAD!
342553
Is it new out of the box & not working or just stopped working? did something happen to your power cord? did you go online & try to reboot it? otherwise, I'd call XM & see what they have to say
305600
It's not a terribly expensive unit the USB interface may have failed. Have you tried a different thumb drive in it? Does the sdhc card slot work? My experience with inexpensive electronics is that they fail right away or they work for a long time. You may have gotten a bad one. It could also be your thumb drive.
1973319
I think you have a dud---DOA. Mine worked as a "plug and play." Sorry I can not be more helpful.
1594967
No. Powered off USB plug. Great scanner, If doing hi-res work make sure to run the calibration procedure before you start- worth the extra minute!
1842939
I can't help you. My scanner continuously goes to LOC OUT mode and cant be programmed. By the time I got around to programming it, it had been too long to return it to Amazon. If you still have time, you better return yours. There is something wrong with this model, at least there is with mine.
398552
Did you try plugging the power adapter directly into the wall and not into a power strip or a battery back-up dohicky? And try using the 400 FireWire cable instead of the 800 Firewire. Or even try the little USB cable which looks like a camera connection on the Hard Drive end.
50257
Dear friend,have a nice day!Yes. The power hookup was a little confusing, but worked. hope that can help you.Best regardsSeller
2047365
What method have you been using to charge it? Usb to pc or usb to power adapter? Also, have you tried using a different cable? I would try holding the power button down a bit longer than usual just to see if it eventually comes on. Hoping it fires back up for ya!
1871555
Have not had this happen. When you say "just opened" you mean just out of the box and you have not used it? Have you checked the batteries? Is the microSD card inserted? Go to http://www.vupointsolutions.com/support.php They have a customer service phone no. or you can email them. I love mine. They now make a stand for it. If you scan a lot of photos it sounds good. I have had some problems with blurred photo scans but it's my speed or not doing an even movement with the scanner. Good Luck!