Hi, I have a one of these but bottom part has cracked. I am looking for a replacement but i couldnt find in amazon. Can u help me ?
1293576
I would contact the place that sells them in Seattle - Visions Espresso Service. Good customer service.
1293577
I have not had to look for one but my best guess would be the manufacturers website. If you have not already found one.
583499
I would go straight to the manufacturer and ask them if they have replacement parts. Sorry, but I have not had this problem with mine. Wish I could help more.
694515
I broke a bowl too. You can't order a replacement, as far as I know. I looked and looked, but I ended up ordering another whole set,
1087358
I sughest sending it back to amazon. my daughter cracked hers as well, but the shipping and replacement cost isn't worth the hassle.
1784908
Hi,Thank you for your kind message,Please note that if the outer glass is cracked, it will help to fix this,Should you require any further information, please feel free to contact us.Kind Regards
1714122
Hello, good question. I lost my piece of the juicer too, and just put a piece of tape over the hole where it originally resided. There are several replacement part online stores: Search for: Jack Lalanne's JLSS Poer Juicer Replacement Parts. There is always eBay that carries many replacement parts for this juicer. It may be worth it to just purchase the unit section that houses the spout.Lots of luck. I always thought that if it broke, I would just buy another one since the price on Amazon was so reasonable.Lee
1248715
I am looking for the white part that holds the stainless blades, mines cracked, and Im looking for a replacement, if your food processor cannot function without the cover, , would you sell this part to me?
694768
It is not sold with replacement parts, we've had ours a long time now with no need for them. I'd look at the company website if you are in need of a replacement.
666615
I am sorry to say that the same thing happened to me and I could find no info on replacement parts. I ended up junking the machine which was a shame as I really liked it. Sorry I can't be od help.
1162009
You should contact the seller/manufacturer they may be able to send you a replacement part...worth a shot!
1822526
I'd start with contacting Amazon (and complain about this issue) and then contact Step2. Step2 has a spot in their website for replacement parts.
965699
Mine was cracked too...and the red handle was missing. I didn't even realize it was missing until I got a larger one later. You might return it but mine works fine and the crack never got worse.
1882041
well.... is the bottom unscrewed at all?? OR if you look inside with a flashlight? is it cracked? that is all i can guess at, maybe they will replace it for free, i would imagine they would anyway. good luck!
20318
Ours broke when it arrived. I contacted the seller and they sent me a replacement. If you broke it, not from shipping, I imagine they sell it. Doesn't hurt to ask...Hope it helps. Good luck.
1793559
Get on the companies web site. They were good about sending a replacement part to me. I'm sure they will reply.
1314745
I don't think they sell any replacement parts for this item, or atleast not that I know of, if u still have the box it came in, maybe u can find a phone # of the manufacture company to call and ask them
459229
I thought the same thing with mine, but glad I replaced the whole thing. When I pulled the old one out I found a small crack on the seam of the plastic. It wasn't leaking yet but it was only a matter of time and I would rather replace it while I already had the tub apart.