Just returned from our camping trip and was disappointed to find that one burner does not turn on at all. Seems like we received a lemon?
1362888
We just bought the stove this summer and we did not have an issue with ours. Sorry to hear it did not work for you. It may be a manufacture defect.
1362889
This was not my response. I just returned from a weekend trip to Vermont and my Stansport stove worked perfect. I like this stove better than my Coleman.
1362890
Yeah that is not normal. You need to check in with the manufacturer and make a warranty claim
1362891
Sounds like it could be. I've used mine twice now - no problem with either burner. Rather than try to troubleshoot it, you may be better off calling Amazon/manufacturer. Good Luck.
1362892
best burner and good for camping, i ' m glad that i brought best burner i recommended this burner for first time buyer..dont waste your time, just buy it..
1362893
I too just got back from a camping trip and everything worked like a charm. Both burners operated without any missteps. All I can surmise is perhaps a connection may have jiggled loose during shipping. Try opening up the top and looking at the connections under the burner plate. I would further check the burners in an opposite direction...try lighting the burner that did not light first and see what happens. I'm glad mine worked ok while I was out camping, because it is truly a heavy duty piece of camping equipment that will last for years.
1003006
I did. I was just not as "forceful" with it. I just went over the burner lightly, removing as much of the gunk as I could. It didn't seem to affect it at all. Of course, I did end up getting the "sparker" wet, but once it dried (I just sparked it a few times) it lit right up. Haven't had any issues with any of it at all.
1662879
Hi Lilian, You should have had a power cord included in your fryer. This is standard, I would go back to who ever sold you the unit and explain that the cord was missing. If they do not mail you cord or compensate you in some way you should ask to return the item for a full refund with return shipping. If they are not willing to do this you should do a A-Z refund. I hope this helps. Best Regards, Joanne
898403
Same thing here - I'm on my second toaster. Both times now, the poacher died but the toaster still works. I called the company about a year ago with this issue, and they sent me a new one, with instructions to discard the old one. Apparently some kind of wiring issue. I might try to return this one too, and see what happens!
112259
If you're fortunate enough to get it lit, simply pop off the burner and it will extinguish itself rapidly. Should you need new burners buy six and if you're lucky you will have two that actually work. Don't expect a refund. Oh yeah. You will not have an easy time unwrapping the new burners,
1688420
Has yours broken? I was just thinking about ordering one. It appears that they have heating element issues with the old one. Maybe I will wait to see if someone orders it for Christmas and posts responses. Let me know what you think of yours.
2170614
I believe so. Again, make sure not to let it stay on the burner too long - had to toss mine out because everything tasted burnt in it after that fiasco!
642785
Just reset the button to re-heat a 2nd time. But be careful. It gets really toast. ;)
1481474
all I know one burner stays on. that does not seem right. it did not do it in the from the get go. now it does??????
2119842
Sorry, I have 2 of these, only one is bad. The great amazon took care of this and is sending me a complete replacement grill....woohoo!
1278449
Yes!!!!! I don't turn on all the burners. It does burn hot, just takes some time figuring it out.
645723
Yes you have a lemon.Not crazy about this model ha to send back the first one and the second one only works half the time?Sorry try another model
1312731
try Liberty Mountain Westwind Stove Set without Burner. Haven't tried it out yet, waiting for summer campout in July.
2221491
I have brushed the burner unit and part of it does lite up, but not the whole thing. Yes, I can get most of it lit up with a match, but not all. How often does one need to change the igniter? I've already changed it once.
1452243
contact amazon customer service and ask for instructions on return for replacement.no problems with mine so far.
503158
something wrong there, i would send the entire unit back to coleman for repair. they are very good about this sort of thing. hope this helps.
2224560
Actually not, or at least I don't think so. One of the burners is larger and more powerful than the other. In the paperwork tells the wattage for each burner. I can say that mine still works even though it's been used with frequency.