Anyone have problem with the remote? It is not working for me. No flash on the tip, no response of the machine. Checked carefully with the battery.
1375613
No problem with the remote but there is a shutoff mechanism on the remote. It talks about it in the instruction manual and I can't remember offhand but the remote won't work if the mobile hasn't been used in the last either 2 or 4 hours. So you have to start it by the mobile, then the remote will work. Good luck!
1375614
I am using this soother and my remote is working. Just added batteries to the base and the remote and turned the volume buttons on the base controls and used the remote's button to tun on and off the music.
1375615
Sorry I purchased this as a gift. I have not heard of any problems from the person that received the gift.
335473
https://www.youtube.com/watch?v=77etbCkjexs - It really is a simple set up, so it is probably a defective remote and you should get a replacement.
1759289
Sounds like the remote has a software problem that is affecting the battery. Try updating the firmware first then test it out with a new battery replacement.
1085933
I had a remote that stop working, I changed the battery, still did not work. I order a new one. Sometimes thing just goes out. Good luck.
865216
Yes, I tried pushing the MENU button to no avail. I have tried all the buttons without success. I have located someone who is willing to sell me their Remote. I will probably take them up on their offer. Thanks for our suggestion
900368
I had the same problem with the set that had a music IR controller. It turned out not to be the remote (after 4 battery changes), but the controller was bad. TaoTronics sent me a new controller and it did the same thing. I finally just returned the set. You can check to see if the remote is working by viewing the diode through a digital camera LCD screen. Press any button on the remote, if you see a light flashing from the remote diode through the LCD screen of your camera, then the remote is working and the problem is the IR controller. TaoTronics customer service told me this was a new product and they are still working out issues with it after the second one they sent me didn't work. I had the same problem with the set that had a music IR controller. It turned out not to be the remote (after 4 battery changes), but the controller was bad. TaoTronics sent me a new controller and it did the same thing. I finally just returned the set. You can check to see if the remote is working by viewing the diode through a digital camera LCD screen. Press any button on the remote, if you see a light flashing from the remote diode through the LCD screen of your camera, then the remote is working and the problem is the IR controller. TaoTronics customer service told me this was a new... » Read More I had the same problem with the set that had a music IR controller. It turned out not to be the remote (after 4 battery changes), but the controller was bad. TaoTronics sent me a new controller and it did the same thing. I finally just returned the set. You can check to see if the remote is working by viewing the diode through a digital camera LCD screen. Press any button on the remote, if you see a light flashing from the remote diode through the LCD screen of your camera, then the remote is working and the problem is the IR controller. TaoTronics customer service told me this was a new product and they are still working out issues with it after the second one they sent me didn't work. « Show Less
716977
It could be you have a bad battery. My suggestion to you is, to return the remote back to the seller and have them send you a new one. I haven't had any problems whatsoever.
457849
Are the batteries in the remote new? Are you running the latest firmware? Is your power cord in good condition? These things have all been problems for me in the past, which once corrected resolved all problems. Hope this helps, Peter
217048
Dealing with the same problem. It started happening about a week after the remote stopped functioning, so I assume it's something related to that.
549719
Please pull out and check the battery, may be the battery is opposition. The remote please aim at the receiver. Thank you!
1144380
Thanks for the info. In case you were able to configure successfully, please do let us knw... Might come in handy, in case the remote falters. I've not had any issues with the remote ever since I started using it... Hope it stays the same... :)
2136748
I had same problem. I called Amazon and they sent me another complete set including the remote. I sent back old unit and remote. I have had no problems since.
1907532
Yeah, sorry, I haven't had any issues. Like prior post said, try changing the batteries. If that doesn't work, I would take it back to the store (if you can) or call Einstein. Good luck!
369165
Sorry to hear that. All my remotes did work. I would go to your account and under your orders select the option to return or exchange. I am sure they would be happy to replace them if they are not working.
1737288
Sorry for your problem. Mine has worked fine with no problems. Send it back. May have gotten a bad one.
191514
Yes, I had that problem, even replaced the battery, but coulsn't get it to work. Bought a new one.
849859
I had trouble with the batteries. If you leave them in either the transmitter or the remote they will die. I would make sure all the batteries are good.