Just got this new, it's been boiling audibly for about 3.5 hours and a huge pillar of steam is coming out the back. Are we doing something wrong?
1362996
I don't know if this works for you, but I read the previous model doesn't work fine with high levels above the sea. Max 300 meters above the sea.
1362997
Sounds like it is defective. It should boil for a short time and then maintain the temperature you set. I should not keep boiling.
1362998
i don't like this products, the above description was exactly the problem i have, the rubber band for cover end up damage too, i just bought this not even 1 year ago,i'm strongly not to recommend this item to anyone. then i have to bought another brand , costs is almost the same, i'm happy with that new one.
1071664
I really have not used it enough to know for sure. On my old one, if it was on steam setting, steam sort of flowed out of it but to get a lot I had to push the button. My new one seems to do the same.
1823074
It's noticeable but not the worst I've heard. Putting it up high (be careful, drippage) might block it. We had music and the noise wasn't a problem. Can definitely talk over it.Please be aware that I personally had TERRIBLE dripping problems with mine but perhaps it was a defective item. Best of luck if you purchase!
1087892
I didn't install anything and I didn't have anything outside the package. I did notice if it whisted depended on the cover was on. However, I couldn't figure it out until it was already boiling. I would move the cover and it would whistle. However, I have since once again let the water boil out and pretty much wrecked it.
1046932
make sure it boils fully at a high temperature, turn it off and leave it on heat until it finishes making noise usually works fine Greg
1782820
Ours appears to be leaking, too. It isn't keeping the coffee warm either. Seeing the price on this, I seriously hope my husband didn't pay $300 plus for this. Absolutely not worth it.
821900
hi simone. i had a similar issue when i got mine. the trick is to prime the pump the first time you use the machine. just add water, turn it on and press the "froth mode" button and wait until it stops flashing. then place a container under the frothing rod and turn the front knob to "froth start" and leave the machine alone for a while. it will make a thumping noise for a while (maybe up to three or four MINUTES) and then steam and hot water will begin spewing out. then your machine is ready. you will only need to do this once when you first buy your machine. the instructions say to do this for thirty seconds, but mine just wouldn't do it. so it left it to prime for almost FIVE minutes before the steam and hot water started pumping out. good luck!
489188
Before you spend to replace parts, try to fix it yourself. Unscrew the top and take it off so you can see inside. You will have to lift out the water container to get the top off so you can look into it. (After unplugging it, of course!) There are three thermostats, two on the top and one on the side of the boiler. Locate the side one, there is a red button on the top of this thermostat. Press this button. You may not hear a thing, but do it anyway. Now replace the top, plug in and see if it works. This is a reset button--the boiler may have overheated. If it doesn't work, at least you tried! Then you can looks for somewhere to spend your money trying to get it fixed. Will Rancilio do anything for you as far as repairs? One other thing I should mention, if it is heating (feels warm on top on the lid when you touch it), but no water comes out, you may have to prime it. Fill with water, make sure both plastic tubes are to the bottom of the water container, turn on the middle switch of the three on the left, then turn on steam wand handle counter clockwise, now turn on power. (Main switch) In about 15 seconds a stream of water should come out of the wand, so have a glass under there! Now it's ready to be used again.
470972
I always place the setting to "II" and start timing when the opposite safety valve pops up AND a small stream of steam begins escaping through the adjustable valve (a very small amount of dripping from condensation will appear around the seam of the handle.) Turn the heat down to low to low/medium at that time and watch out for overpressurization, evidenced by a buldging appearance of the silicone rubber sealing ring through the lid "window". If this occurs, just keep turning temperature down.
1854168
I would call Electrolux, my steamer is in the shop right now. It was not getting hot enough, & Electrolux had me bring it to a repair shop. Maybe they can help you?
1069765
I would contact Heidi, the owner, about that. It does not sound like it is functioning properly. Is it fully heated up before you use it?
740352
First question are you using distilled water? Any other water will partially plug ducts and spit and sputter. Second, is it fully heated? If not then give it five more minutes or so. If it is still not working as it should, your machine needs some repair. My machine provides continuous steam. Good luck...when working properly, the machine is great!
281703
I have a moderate amount of steam coming from mine at it seems to be working... I've never had one before so I haven't got anything to compare it with. I can only say it seems to do the job intended. hope this helps.
2126198
I haven't experienced this. Is the water level getting low or have you noticed that the "Steam Ready" indicator light is off (meaning that you have used up the available steam and must wait for the unit to build up steam) ? Other than that, I can't think of a reason for the situation you describe.
1170805
Did you put the fine film of oil on the lid? I originally missed that on my AA. I have only gotten a slight steam leak once or twice, but it seemed to stop when I got up to pressure. Sorry I can't help more.
194767
I've read somewhere else that when they stop making steam, you should turn it off, and empty the tank thoroughly. Then place a newly filled bottle and turn it on. I haven't had a problem with mine, but I did remember that from other reviews.
776389
just got mine out of the box and i'm having the same problem. the filter holder is hot, the steamer seems to be working, but water isn't going through. i thought i tamped the grounds too much, so i have now tried with a loose tamp and with no coffee grounds at all. All I get is a horrible noise. I'm very frustrated!