New black ink does not print
1402035
We returned this printer because of problems from the start and bought an Epson printer instead. The new printer works great.
2272348
Oh my I had the opposite problem! I was getting the ink system failure message before which made me consider a new printhead. I didn't know Amazon had them so I've ordered a new printer. Since it didn't help you maybe it wouldn't work for me. The reason for my problem-using remanufactured non OEM ink, the black cartridge was leaky. I thought it would be alright after wiping off and I did print some pgs. The problem was when I tried again about a month later..that's when I got the "ink system failure" msg and nothing I did took it away!
972231
Just had the same problem about 3 or 4 months ago. I went through all manual instructions and web suggestions. Clean head, run goofy printer maintenance etc. Just barely prints black and no color. Would be nice if their software would just fix their stinking printer. Was speaking to my ink guy (he has become rich off my Canon ink needs) and he said he would try to fix for free. Yes, scared me also. I am taking next week and if he can I will try to determine what he did and let you know. Otherwise it is just a rotten Canon printer. Almost makes you think they have a program that checks the date and when a certain date .... Maybe I am getting paranoid.. but after using a PIXMA that can happen. Just had the same problem about 3 or 4 months ago. I went through all manual instructions and web suggestions. Clean head, run goofy printer maintenance etc. Just barely prints black and no color. Would be nice if their software would just fix their stinking printer. Was speaking to my ink guy (he has become rich off my Canon ink needs) and he said he would try to fix for free. Yes, scared me also. I am taking next week and if he can I will try to determine what he did and let you know. Otherwise it is just a rotten Canon printer. Almost makes you think they have a program that checks the... » Read More Just had the same problem about 3 or 4 months ago. I went through all manual instructions and web suggestions. Clean head, run goofy printer maintenance etc. Just barely prints black and no color. Would be nice if their software would just fix their stinking printer. Was speaking to my ink guy (he has become rich off my Canon ink needs) and he said he would try to fix for free. Yes, scared me also. I am taking next week and if he can I will try to determine what he did and let you know. Otherwise it is just a rotten Canon printer. Almost makes you think they have a program that checks the date and when a certain date .... Maybe I am getting paranoid.. but after using a PIXMA that can happen. « Show Less
299596
Now the black cartridge doesn't go in at all. The other cartridges fit in. I have gotten frustrated and dismantled the printer. Thanks for replying.
2272346
My would not print black. I tried cleaning the print head with instructions found in the chat room. Cleaned it up but still would not print black. Replaced the print head. Still would not print black. It was 7 years old. Upgraded to an HP Officejet Pro 8620. Works great.
1302345
The WF-3540 will not allow me to print with black ink if the color cartridges are low. The color cartridges must be replace first. This is awful.
930640
Had the same issue with the Black Ink cartridge but the Color worked fine. Contacted vendor through Amazon and they sent me another Black Cartridge at no charge. The new one did not work either. Contacted the vendor once again and got a full refund for the Black Cartridge which was more than enough to order it from another supplier that had one which worked. Up side was I did not have to return anything. You might want to try another black cartridge from somewhere else? Dunno your printer. My printer was able to tell me which cartridge was not working. Good luck!
988508
if it is the thin clear covering over the area the ink goes through to the printer you can leave it alone. The printer will get the ink. My first replacement was black ink and it was the same way. It will still work. I printed something first and then it recognized it. If it does not print using that cartridge...call or write the place that you bought your ink. I hope this helps and Happy Printing :D
58463
No, if any of the color cartridges are empty it doesn't print black (as in text). It doesn't print anything. p.s. Just happened to notice the black print option on the actually printer, and tried it out (the printing option is the only one that doesn't seem to respond to this option) but copying certainly did. Sorry for the incomplete answer.
359897
I installed the cartridges and tried to print and nothing printed on the page. Bought two new HP cartridges and they worked fine.
1472879
I have not run across this problem yet, but I believe if you print in black you should still be able to print without replacing the color that has run out. Hope this helps.
1577826
Same thing happened to me. After not printing(B&W) for awhile, I took out the black cartridge - carefully, to avoid stains - and wiped the ink orifice with an alcohol-soaked Q-tip. I might have done it more than once; at any rate, it worked and the ink now flows well. The color cartridges were OK, but I am prepared to repeat the trick if necessary. It's worth a try. Good luck.
920787
My black cartridge has nothing coming out, even though it registers full. Put a new one in & it works so it is not my printer. Did you send me a cartridge that is empty? What can I do?
692249
I think it has to be an inkjet. That is what I have and it worked great. It turned out really good. I made sure I had new ink in before I printed it. It worked out great.
433872
Sorry to say that I had the same problem with the color cartridge. The Black Cartridge works as far as printing, but it's unable to track how much ink is available.
305997
I am sorry to say that the new one I received did not work. My printer did not recognize it. And now my printer is giving me printing issues even after we had followed all instructions.
332534
Well, start with the fundamentals: Is the black cartridge in the correct slot where the black cartridge should go? If you put the old cartridge back in, does it work? Do you see the ink level show up when you query the device?