is there a warrenty for the product? We ordered a producton on October 30 2013
1399007
I don't see why not as Acer is a fairly large company. You're best bet is to go to Acer.com and check for a warranty on this model. I have had my display for about 5 years and so far no problems. Good luck. Uncle Bob
1109504
You need to contact Amazon immediately, assuming that it is still within the 30 days. Anytime you receive a product, especially a health care product, that is not sealed, there is a problem.
536435
Yes, track down the manufacture. Say you lost two so as to get a spare. If I remember correctly I was still within the one year and they sent them to me.
1518100
That's the first I've heard of having to register your product. I'm assuming though that they would send instructions with the product. If not then try contacting them for instructions. I couldn't find a phone number but email worked. Maybe this is another excuse for them not to honor their warranty. Good luck.
1653718
good morning my friend, well i'm having problem because they sold me an item and it came damage. i'm waiting for a new one but it hasn't arrived here yet. i have almost 2 months waiting.
2096816
Amazon has a 30 day policy. After you register the product on line, you have 2 years. You are responsible for shipping the defective product to the manufacturer. GOOD LUCK, the manufacturer is in China! Would probably be cheaper and less hassle just to order a new one....
1782845
It was some time ago but if memory serves, i got a warranty card with instructional material in mine. Yours may very well have been repackaged.
444922
The box I ordered is dated Feb 2015 (ordered towards the end of last year...Nov/Dec 2013
340250
Ordered in September. Never got it. Thank you for your question, just filed claim
1638226
I wish I knew this was a 2013 I ordered. There was no year on the order and I thought no one would sell a 2013 at the end of that year!! Now I cannot return it because it has been 33 days, vs. 30. I didn't need to write an entry in my supposedly 2014 until today, October 26th.
346010
No idea. I assumed I was getting a product that was in working order. I didn't think to look at the date.
1563179
My product had a best used by date of October 2016. BTW, love this company's products!
1399640
Our purchase was several years ago. We have not had any problems. I'm sorry I can"t offer a solution.
2105455
The product I ordered on March 10, 2015 had a 3/2015 expiration date. I have not been able to get any information about how to return the expired product?
274896
Hi, Thank you for contacting us with your question!, Let me say you that our items or products are WARRANTED FOR 14 days FROM RECEIVING THE ITEM. If by any reason you need any immediate assistance or any issue found within 14 days, we can send a replacement or we process a refund of your money as soon return the unit to our location. Thank you and If you have any further question, please feel free to contact us. Sincerely, May
1379318
I believe they have something about warranty on their site. I really don't know for sure . . . I'm just a customer like you.
1827623
Depends how long it's been since purchase. Call and talk to customer service.