What does the cost ($200-$250) in the plan means? If my tablet value 250 and I bought (100-150) will I get FULL refund or the max which is $150
1377263
I'm not certain but I would assume you would get back something between 100 and 150
1377264
You will get the value that you paid through which ever company you bought device from, you must have confirmed receipt of purchase price on file with square trade. So if they cant fix your device and you paid 250, you will get 250 back.
636097
Not a problem. Well, here's my honest answer. I have a "square trade" warranty on my cell phone and on my tablet. My wife recently used her square trade warranty for her cellphone and the company was fast, reliable and friendly. Since everything (now a days) is so mobile, I feel secure in knowing that I'm covered. I think my policy covered up to $700 (I'd have to look it up). Personally, I find that's very reasonable. Also, I use a free app for saving files, "drop box". I installed it on my tablet. Please let me know if this was helpful. If you have any other questions please feel free to ask. Enjoy the weekend. By the way, I love my tablet!
1955422
Yes they insured my Nexus 4 - the pricing for the policy is based on the purchase price - that is nominally what they would have to pay out if your new phone was a total write-off - it is possible they will send you a replacement that was returned damaged under some other claim and then refurbished
1352877
I am sorry but I never received the tablet as it was canceled. Go to Sony.com /support and they should be able to help you?
1415849
If you bought it from AAA Market - 9m4s9pwz4ydzqd5@marketplace.amazon.com I have had several issues with my tablet, and they have been very helpful. As a matter of fact, I just had to send my tablet back to them for the second time. I think that tablet herself is not that good. Hope this helps.
1501568
That's why when I'm an early adopter for any tech, I would always buy from Costco. They give you a 90 day return policy.Otherwise, I would wait a couple months after release to see how the product actually does if I don't have that nice return policy.I got my Galaxy Tab 10.1 through Costco and I am thinking of returning it in October as I don't really have a need for the tablet.
1670141
If your item is repairable, your plan will continue through the duration. If it needs to be repaired again, it will still be covered. My personal experience, if the item cannot be repaired, they send a refund for the full purchase price of the item. I then shopped around and bought another replacement item, which I bought a plan for it as well. My transaction was done completely via email, from start to finish....32 hours! No hassles, I never had to call, it was plain and simple, no questions asked. I have and will continue to buy for all my new purchases.
1452539
It depends on who you buy this from. Mine was a used unit, not brand new. A brand new unit probably has certain items included, but I would hope that whoever is selling a used tablet would tell you exactly what is included. This is am older model, so I doubt if there are any available as "brand new". Hope this helps.
2197407
Hello. Like two months ago I had the same situation. Instead I received back my payment. I believe they have a mistake in the description of the product.
2251037
I like the tablet. What i dont like is their customer support. Its pretty much nonexistent. If your confident that nothing will ever go wrong then get it.
1043769
Please go to www.squaretrade.com for info. Here's what I found. The minimum cost for a tablet is $39.99 for a two year warranty for a new tablet. I didn't see anywhere to insure a refurbished tablet. I personally don't see it as being worth it even if it was a new one. I think for more expensive items it is definitely worth it. Hope this helps.
1962527
They refund the price or value of the item purchased. You then can purchase which ever newer model you decide on .Dave
575290
It was offered to me when I purchased my son's tablet. You can also go to their website squaretrade.com and purchase a plan from them.
1126654
I bought this TV a couple of weeks ago (and it is fantastic) and already received a $60 credit due to price drop. I checked this morning and the price was down ANOTHER $100, so I sent in a request for the additional refund. Several hours later, I received a note from Amazon that they couldn't price match Marketplace sellers and yada yada and now I check and the current price is UP $200 from earlier today! So yeah, it's changing faster than the price for gas at a gas station. I should have documented (somehow) what the price was at when I sent in my 2nd request. I'll keep paying attention though! I bought this TV a couple of weeks ago (and it is fantastic) and already received a $60 credit due to price drop. I checked this morning and the price was down ANOTHER $100, so I sent in a request for the additional refund. Several hours later, I received a note from Amazon that they couldn't price match Marketplace sellers and yada yada and now I check and the current price is UP $200 from earlier today! So yeah, it's changing faster than the price for gas at a gas station. I should have documented (somehow) what the price was at when I sent in my 2nd request. I'll keep paying attention... » Read More I bought this TV a couple of weeks ago (and it is fantastic) and already received a $60 credit due to price drop. I checked this morning and the price was down ANOTHER $100, so I sent in a request for the additional refund. Several hours later, I received a note from Amazon that they couldn't price match Marketplace sellers and yada yada and now I check and the current price is UP $200 from earlier today! So yeah, it's changing faster than the price for gas at a gas station. I should have documented (somehow) what the price was at when I sent in my 2nd request. I'll keep paying attention though! « Show Less
1311364
Doesn't matter what the warranty is, Tablet Express will likely find a reason to not honor it. Returning mine, and getting a refund for it was a nightmare. In the end, after a dozen emails back and forth, they finally refunded my money, after holding the tablet for five days before issuing the refund. The only good thing I can say about the tablet is that it has a nice screen. Don't even consider loading more than a dozen apps on it, as that will tax it's capacity to function. To add insult to injury, after I posted my feedback, and the case I opened was closed, they tried to buy my feedback with an offer of $5 to change it. That should give you an idea of what you're dealing with. As far as Google endorsing it. I'm not aware that they have, IF they have. Doesn't make any sense that they would.
1543576
I would recommend the square protection plan if there is a chance of breakage of the device purchased. Filing a claim was very pain-free. I was able to call them (open 24-7) and the service associate walked me through the process (fill out a form that was emailed to me and send the device in with the address label that was also included in email). I would weigh the cost of the protection plan vs the cost of the new device. The second tablet I purchased, I elected not to take the protection plan as the tablet was on sale (less than $50).
1401123
At this point, you'll need to contact their customer support. It will cost about $14 to ship it with tracking. If it's past your initial 90 days, it's a $25 service fee. If it's after the 1 year warranty, it will also cost parts. Mine has had to be serviced twice. It is no longer cost effective for me to have it repaired and it's still within it's one year warranty. It would now cost me what I paid for the tablet.My recommendation, return it for your money back and get a better quality tablet.