Hello, I wanted to complain about the Huawei phone you buy on July 20, it has a fault, when I am about to call the phone screen turns off and I can not end the call or do anything else, I have to get the battery to hang the call. What it would have to do in this case since I live in Venezuela and I can not travel to there? and I need the phone urgently. Thanks in advance. Hello, I wanted to complain about the Huawei phone you buy on July 20, it has a fault, when I am about to call the phone screen turns off and I can not end the call or do anything else, I have to... » Read More Hello, I wanted to complain about the Huawei phone you buy on July 20, it has a fault, when I am about to call the phone screen turns off and I can not end the call or do anything else, I have to get the battery to hang the call. What it would have to do in this case since I live in Venezuela and I can not travel to there? and I need the phone urgently. Thanks in advance. « Show Less
1373450
Hi, in this Cellphone. Is terrific. I have working with Movilnet. Is amazing. The battery is long life. The operating system wok perfectly. Gretting.
1373451
yo no tengo problemas con los que compre. puede ser un problema de la bateria que esta mala. les coloque linea movilnet
1373452
Hello Julieta,I bought that cell but I have not had any troubles with the cell phone. I works perfectly.
1373453
julieta el telefono tiene un sistema de ahorro de energia que se apaga y esta programado para apagarse en 30 segundos. tu lo puedes programar para que dure mas tiempo encendido.
1373454
Hola, mi teléfono esta bien tiene linea movilnet, y hasta ahora no ha presentado problema.
1498841
The likely suspect is that the battery will no longer hold a full charge and depletes early. It's a cheap fix and if it doesn't help then there's something in the phone drawing the battery down.
1809195
DON'T BUY IT!!!! I had mine for maybe three days and then I slid it shut to close it and it shut off and it wouldn't turn back on. It wasn't a good phone to buy! Just saying don't waste your money ha ha
2014591
I lost my phone 60 days old. The phone will turn off suddenly. I could not turn it on again. Change the screen and nothing. These phones seem rebuilt.Be carefull. I lost my money.
2231787
If you have read my previous answers to previous question about this phone - "D802" you would not have bought in the first place. It is a Taiwan made and not Korea as we are made to believe. I faced the same problem two months after purchase, I complained to the seller and nothing was done about it. The network is erratic, it will go off and cannot connect to the the sim card. And even when the network is available, the internet will still not be working. Mine has currently become "white elephant" in my hand - after I purchased it for almost $550 last year December. It was during my efforts to get solution to my problem that it came out that my phone was made in Taiwan. I first contacted LG U.S.A. and I was asked by LG U.S.A. to contact LG U.K. After LG U.K. collected certain pieces of information from me, concerning the phone, they replied to tell me that my phone was made in Taiwan and not Korea. Meanwhile, when the box came it was written 'made in Korea" on it. I have tried several sim cards and the problem is still persisting. Finally, my recommendation, has always been consistent - that "this particular model, particularly from that seller, "On The Go Solution", is dangerous to order"
564419
It might be refurbished please take out The battery and look if It say remanufactured or New! I asume That you bought The Phone New so check It and its rare because when i bought It came With everything but i dont notice It Was remanufactured so i dont send It back later i realice The ugly truth but Was too late i Was already In my country! :(
76479
It's a Virgin Mobile phone. There are to many problems with this phone. My advice is to keep looking.
1057913
hi, i had the same problem after two days use and i contact the product vendor to return the phone but they told me that the warranty period had expired (at the time the courier takes the device to my country) and they could not accept the phone back. I could only qualify them negatively and try to contact the sony directly
1997630
If the phone is new, the only reason I have found is extensive use with loud ring tones (set on max AND continuous ring tone until you answer the phone), large data use, etc. If its a used phone, the most likely issue is a battery near the end of its life. If none of these apply, there must be a power draw somehow-maybe a loose or faulty connection. ONE wAY TO CHECK THIS OUT IS TO CHARGE THE PHONE UP, PULL OUT THE BATTERY AND INSERT BACK IN THE PHONE AFTER A DAY. if THE BATTERY HAS DISCHARGED ITS AN OLD OR DEFECTIVE BATTERY. IF STILL HOLDS ITS CHARGE AFTER A DAY, ITS THE PHONE.
242343
Hello thanks for this question ! I'm waiting for this phone I need help ! Or what can I do. ???
1592344
beautiful phone unfortunately, the phone broke and i could not charge it any more. the Teeth in the charge area broke. Bought it and it did not last. Now i paid alot for the phone and had to go out and buy a new phone. since its been since May 2013 i do not think i could get any money for it. Phone does not come from the USA. Maybe you will have better luck. Sorry. It worked with my SIM card from AT&T.;
78027
I always personally test my phones before selling them, but in case you have any problem during the first 14 days after you get the phone, we can give you a refund. Let me know if you have any question, thank you.
1184406
I bought this phone and discover that google store was not allowed at all! Chinese model and I had to cheat to use google store and co. And then the phone stopped working after 10 months! I am very angry about this phone, it was a real mistake to buy this model.
1314884
I sent it to a friend outside the country, they told me that they could not get it to work on their GSM network over there, so I think the phone is garbage, return to Amazon to get a refund.Mine is outside the country, so I could not return it like I wanted to.
291642
I got the replacement battery from Amazon, works alright, but have found that the batteries on this phone don't last much more than a day. Not sure if is a battery issue or phone issue.
841867
I would second an answer given yesterday. I live in the US and travel extensively. This phone is awesome, but the model I bought from the pandronic store is faulty. The battery was bad, I had to purchase another. The phone shuts itself off several times a day, sometimes in the middle of a conversation, other times while I'm doing something on the internet, I find it to be incredibly frustrating. And of course, the individual from whom I purchased the phone ignored me when I tried to figure out what was happening with the phone. If you do purchase it, get it somewhere else, NOT from pandronic.
790279
We had two, and experienced constant issues with the phones shutting down. They would shut down like as not any time you snapped them shut, were trying to text, or twisted/ bumped them in any way. I read that LG had issues with the battery connectors on this phone, and I think normal use of the phone, like opening/ closing the cover caused the battery to briefly disconnect. Great other than it shut off constantly, and if you did not notice it off, you missed calls. Maybe they eventually fixed it, but Verizon just gave us some BS when we brought it to their attention( no longer with them!) We had two, and experienced constant issues with the phones shutting down. They would shut down like as not any time you snapped them shut, were trying to text, or twisted/ bumped them in any way. I read that LG had issues with the battery connectors on this phone, and I think normal use of the phone, like opening/ closing the cover caused the battery to briefly disconnect. Great other than it shut off constantly, and if you did not notice it off, you missed calls. Maybe they eventually fixed it, but Verizon just gave us some BS when we brought it to their attention( no longer with them!)