our heater is not getting water to heat up
1389821
When did u install the water heater and did u ever get any hot water since installed.
1389822
Rheem had a great site with trouble shooting info. Find out hat the key pad indicates. If you are not s tech you will have to contact one.
1389823
If it is not getting any hot water at all it is probably a problem in the burner or lighting mechanism, if you are getting warmer water then the tap water you might not have a large enough gas line to the heater.
1352280
I'm guessing that you are starting with really cold water. The heater can only raise the temperature up just so much - 40-50 degrees, I don't remember.The trick is to discharge the heated water into your source bucket which heats it up and pretty quick you'll have water coming out of the discharge end way hotter than you'd want to shower in.Hope this helps.
1226555
Hello, the exact same happened to mine after about 1 year of use. I removed the unit, drained it and opened up the top. On mine, one of the connections from the thermostat to the heating element had broken. I repaired mine with some silver solder and a small butane torch. It's been working great ever since. That was approx 2 years ago. My advice is, it's not working anyway, so just tinker around with it. Just remember to put the heating element in water before you power it up or you may burn it up.
554862
Yes, we have had the exact same problem. I'm guessing this relates to a problem with the water sensor or the electrical connection between sensor and indicator light.
958037
Water doesn't get hot, at least not on mine. I've only used it a couple of times so far. Sorry can't be of more help. Carol
775237
A wire inside has come loose and it is not heating. This is an easy fix as heaters are very simple. 1. Unscrew the bottom 2. Look inside and slip the loose wire back onto the tab 3. Put the bottom back on 4. Happy sealing.
1801089
There should be a number on the right side of the machine; call them and give them the model number, and they can tell you where to send it for service. Sounds like you may have some lime scale insulating the heating element from the water you are trying to heat.
1492923
Check the red over load button on the back of the heater. Check the power supply of the outlet plugged into. If that checks out ok, it is defective and you need to return it under warranty.
128678
Be sure the batteries are installed correctly. Try unplugging the heater then re-energize.
429668
The instructions that come with it are very good. You can find a video on youtube to help you out more. MAKE SURE YOU UNPLUG THE WATER HEATER BEFORE DOING ANYTHING!!!
1644097
This unit has two heating elements. Likely that one of them is not working. Check the circuit breaker on both connections, they are independent of each other on your breaker box.
2269974
DittoI tried to put a heater in and found the same problem - if anyone knows how I'd appreciate info too. Thank you!
349595
I had a similar issue just the other day. It seemed the water temp wasn't moving. I unplugged it, let the heater sit (in the water) unplugged for about 20 minutes. Then plug it in again. I think the heater needs time to get acclimated to the water temp, before the filament or whatever starts cooking. Give that shot before you start slamming the heater against the wall. = )
2233396
I had the same problem. I first replaced the over protection switch and the hi limit switch. heater then came on and as you have it just ran hot even in air dry, so I replaced the thermostat and the heater still remain hot and brightly glowing. I talked to a repairman and he said to check the heater for a short to ground. It was shorted. Replaced the element that only had one of the ceramic element holders broke. This fixed my problem. I hope this helps.
1983170
Might be something wrong with your unit. Ours heats up in a matter of minutes
1543337
I wonder if you maybe have a lot of minerals in your water and if they're possibly collecting and interfering with water flow... Having a plumber check it out would probably cost nearly as much as a new one so I don't know if that would be an effective way to proceed or not. If it's something focused on the faucet, maybe you can replace just that piece instead of the entire heater unit. I would start as L. Willman suggested and contact Waste King to ask them for assistance.
1569859
The water temperature goes up on water flow when water is not moving it stops the heater from functioning.