I'm getting an error message when I use this battery. When it was charged it said to check my user manual, now that it's dead...it won't charge. ??
1382577
The battery is most likely "de-capacitated," meaning it has lost energy storage capacity. Charging the battery before it is fully discharged usually causes it to lose more and more space. Additionally, I learned that one must use the correct charger that carries the specified amps to get a thorough charge. Using any charger that fits doesn't always work.
751667
How old is the battery? Are you allowing the battery to get a full charge? It could could also be that your battery has a couple dead cells.
1351139
I also have a different model. I've already retired this battery due to errors and not holding a charge.
176439
I had same problem...it's either an internal battery or charger issue and it's not fixable...just return it. The new one I got (same model) works though.
2136716
I am also having the same problem, The battery I bought is also not charging.
191512
I just checked mine out as it would not charge. The negative post on the battery is corroded right off.
1178419
Means it doesn't work, your phone will not recognize it. I'm not sure why, it looks like the mAh of this external battery should be enough. Call your service provider and see if they have an answer as to what kind of external you need. In the mean time, call Amazon, get a return label from them and ship it back, no return postage, full refund. I had no problems with them at all returning it.
249393
I had the same problem. I went to another site and got a better battery for half the price. Still no response about my refund. Good luck
906306
It could be a bad battery. If it is a bad battery, you can call customer support, and they will send you a new one. They were very pleasant when I spoke with them about a battery issue not holding a charge. At the time, the customer service person told me that new batteries should be charged for at least 24 hours in order to keep a full charge. He also told me if the battery didn't work, that they would send me a new one.
1388105
I purchased it on line a couple of years ago. I used it once, when the battery went dead I put it on the charger but it didn't charge or the charger is bad. It hasn't worked to this day. Does anybody know what is wrong with it! Please let me know.
1785600
I would take the battery out...let it sit. Then after 5 minutes put back in and see if it works OK...
1409022
Hmm, good question. I wonder if the connection to the battery is bad? Maybe it was connected for the first 14 hours and then got jarred loose somehow? I would probably take the battery out and put it back in, making sure that the contacts seem to be clean and touching. If that doesn't do anything, I would call a local battery store and see if they have any way of testing the battery to see if it is good. If there is nothing obvious wrong with the battery, I would probably call the company that installed the unit and see if they have any suggestions. Sorry I couldn't be of more help.
871946
Does another battery display the same error? If not then the battery is defective also have You discharged the battery fully and then attempted to recharge. Just fully discharge the battery and then try to recharge, if it won't recharge then return the battery- These batteries are not cheap to buy and if You bought one cheaply then that might be your answer. The one I bought holds a charge for nearly 8 hours but it is an original and pricey- Follow the numbers exactly when purchasing and You won't be disappointed.
1821069
I bought this battery and it had a issue the first time I charged it . It didn't work good luck
2203295
We just had a similar incident with one of ours. we just let it run itself down till there was NO battery life left. I almost threw it out because I thought it was broken! I decided to charge it one more time to see if I could get it to work and it had reset itself and came on and worked properly. just let it go till it is dead dead dead and then try recharging it and see if that works
99616
I have the exact same problem. I contacted the vendor about it but I have not recieved a reply. When the battery is 100% full it runs fine but when charging, it's almost unusable.
432017
Re read the manual . There are times you have to put the manual switch on for a few days to charge it to FULL capacity ....especially id you have the second battery attached to it. It always runs down slowly over a coule of months and will not charge if it is not down to @ 75% -80%. Then the manual setting will charge it to full. It may have come to you almost fully charged. Hope that helps. One more thing ..write or call My E they are very helpful w/ any issues.