What is the warranty? My mat a year old has the corners coming apart.
1379318
I believe they have something about warranty on their site. I really don't know for sure . . . I'm just a customer like you.
1379319
Don't know about a warranty, I am very careful with my things and mine is wonderful.
1379320
I don't know the warranty other than there is a 10 year limited one. I think if within the first year its covered at 100% after that some deduction. You might check their website.
1169698
Hi Julianne, my mat is about three months old also and is tearing, still bleeding black, and still smells bad. These are not issues specific to your mat.
27975
I have had mine now for 3 months and love it. The mat has a tight weave cloth top with I would say a rubberish or neoprene backing. Has not worn at all. I have spilled soda, coffee and water on it. I took mine to the bath tub, rinse it off, left it outside to dry for a few minute and good as new. No stains whatsoever. It is not a hard surface similar to the aluminum or metal pads out there. This is a huge pad btw be sure to check dimensions if you are tight on desk space. Overall I would give it 4 stars. One star removed since the letter P in the lower right hand corner wore off, no biggie. Great value for the money. I have had mine now for 3 months and love it. The mat has a tight weave cloth top with I would say a rubberish or neoprene backing. Has not worn at all. I have spilled soda, coffee and water on it. I took mine to the bath tub, rinse it off, left it outside to dry for a few minute and good as new. No stains whatsoever. It is not a hard surface similar to the aluminum or metal pads out there. This is a huge pad btw be sure to check dimensions if you are tight on desk space. Overall I would give it 4 stars. One star removed since the letter P in the lower right hand corner wore off, no biggie.... » Read More I have had mine now for 3 months and love it. The mat has a tight weave cloth top with I would say a rubberish or neoprene backing. Has not worn at all. I have spilled soda, coffee and water on it. I took mine to the bath tub, rinse it off, left it outside to dry for a few minute and good as new. No stains whatsoever. It is not a hard surface similar to the aluminum or metal pads out there. This is a huge pad btw be sure to check dimensions if you are tight on desk space. Overall I would give it 4 stars. One star removed since the letter P in the lower right hand corner wore off, no biggie. Great value for the money. « Show Less
1599959
hi bev!!to answer i dunno.had this about 3 months and is as good as new i use shower cleaner under the mat 2x weekly.ps suggest you just buy 3 of them(i did)with the free shipping it's like getting one free;;also you wash one while not being without a mat.hope this helps,rick
606953
I also got cracks in corners. What to do? Enjoy your life- this is just a case. And leave a bad bad review))
253799
The seller 'in print' said you can cut the mat to size. I should think cutting should not void the warranty.
765592
Hello, did you have any luck getting a replacement pad through the warranty? Wondering if it's worth it or not to contact. Thank you!
1473372
Warranty would most likely come from manufacturer. But amazon is so good they might just do it for you. I would try them first. And then again these products are so good. I've never had issues with any of the mats. They fit perfectly, do their job. Look great. I have them in the front and back. And am probably going to replace the factory one in the cargo area. I wouldn't even worry about the warranty.
1876631
I purchased mine well over a year ago and at that time there was one mat. I will say I like it and it still looks new. I'd order it again. Hope this helps.
889342
first put the silver mat, then the blue one. Contact them to send you a new one!
2158556
I've been using it for more than a year, and I soak it overnight in a diluted bleach solution (maybe 1:5 bleach:water) every month or two to kill the mildew. It works great, but the mat is starting to pull apart (it's seen hard use for that year + in our kitchen!), so I'm going to buy another.
1169697
I have yet to see any tears on mine which I have owned for a few months. I'm not sure about the rubber degrading more than any other type of mat. All rubber will wear over time
38966
Disks are pressed on to material and are hard, white and dimpled. My black mat (the older of two) has lasted me for several years of every day use.
1258735
I have been having this mat for months, and heavy load once a while, but have not seen any breaks or being broken of the corner of the mat.
1618984
I can't say, but I will tell you that when we took this product along with our child's carseat to the local fire department to have it installed ( they perform this service for the public), they wouldn't install the mat. They said it caused the carseat to slip and was dangerous. I have also heard that used of this mat nullifies the warranty on the carseat, but I don't know if this is true.
2169960
I have not put down the mat yet, so I'm sorry I can't give you any information. It looks good, but I don't know how it will wear.
228437
It is a very durable mat. We have had ours for about 1 year and it still looks like new. I used it a couple times a week and I am a rather large person.