Is there a waranty on this item? Mine has failed after 4 months and I was wondering where I can get it fixed. The CRS-HDG-IAS-VS-ALT switch is frozen
1393309
Yes, Saitek covers it for 2 years with proof of purchase. Go to their website at -- http://support.madcatz.com/Tickets/Submit/ConfirmationMessage/146949/0zsaub5soqut/0 and submit a ticket. They will give you instructions on how to ship and where. You pay for shipping to them and they pay for shipping after repair back to you. I have 4 of their units and have used this service for different units several times in the last year.
1393310
Mine did the same thing. I took it apart and lubricated the mechanism inside with a little bit of 3 in 1 oil. The lubrication helped a lot, and I am able to use it again. It would have been nice if the design of this switch would not have made it so difficult to turn the knob though.
1393311
There is but I too had this issue I just pulled the knob off and sprayed some silicone lubricant in there and it frees up and started working great.
1559756
If you can only display on an external monitor, then I'd call it DOA. Send it back for a replacement. Acer or Amazon should have you set. Just make sure you register the Acer on their website if you plan to get a new one from them.
1998923
I have had to exchange twice and am about to again since the third unit has also failed. The turn around time has been about two weeks after I received the RMA number. DO NOT RETURN WITHOUT GETTING AN RMA NUMBER FIRST FROM THEM. My shortest call to date with them has had a waiting time of eight minutes, the longest was 20. If the unit you purchased had an HDMI port, be advised that the replacement will not.
1884120
yes. same thing happened on ours. on and off switch working 50% of the time! we have had it for 14 months. system was great but now is unreliable. i have to buy something else.
2132318
Well I too recently ordered the LNT4661F and sure enough, it snap, crackles and pops when you turn it on and off. I'll be calling Samsung on Monday to have someone come out and look at it. I just hope its as easy as replacing the power supply. I'll keep you posted.
1521180
Try to go through your setup again to see if that resolves the issue. If that doesn't help, you'll need to find an authorized repair facility to send it in for repairs as I don't believe the HDMI ports are a user-replaceable item.
2213366
Mine stopped working. Buy a different brand. I got one from VM Innovations. Check them out.
320415
Mine just quit working after about four months. It's been back and forth to the mfg twice--still not operating! I'm also very frustrated with this high priced "boast anchor"....
1559751
If you can only display on an external monitor, then I'd call it DOA. Send it back for a replacement.Acer or Amazon should have you set. Just make sure you register the Acer on their website if you plan to get a new one from them.
1649447
Same experience. Nice to look at but abruptly stopped working. After resetting the circuit breaker each time, an SE error code appeared briefly. The repair was considerably more than replacement. Wrote a letter to president of samsung after customer service said. Too bad. It is a few months out of warranty. Immediately got a response and after jumping through some hoops got a prorated refund. Good luck.
1275617
i installed unit, and after 8 months it froze up.../dont know what to do now....warrant.??? not sure any clue aaaaa/
2088444
Send it back for a replacement. The first one I bought, both sides failed at 2 1/2 months ... luckliy the unit was still under warrenty. I had to buy a new one and PAY for it and then sent the first one back and got a refund. It was NOT easy. Send yours back before the warrenty runs out or you won't get anything. They CANNOT be fixed. You must send them back.
629562
Agreed superrabbit, my Passport died after 8 months. Thank god I have backed up everything to my other Seagate drive that I use as a secondary backup to my mac. I am looking to get either Iomega or Seagate 500G drive soon for my primary backup unit.
720327
FINALLY! Let me check over the weekend. It was an expired cert in the ask client (I think OEM went under) be cautiously optimistic but wait for a post. Thanks for the indirect heads up btw
695423
Contact Antec. I emailed thm when mine broke and they sent me a replacement for free :)
1362567
Mine died (the USB) and I sent it back for replacement. No problems since. That has been 6 months ago. I think they had some issues that may have been corrected.
632287
I have heard of this issue in ASUS laptops, but have not experienced any kind of Drive failures in mine. Though Ive only had mine for a little over a year now. Sorry to hear about that, hopefully you can recover the data.