Has anyone had an instance where the mower flat out stopped working? Could this be the battery finally giving up?
1388844
you may have a lose wire. check your safety switch. make sure all the wires are clean and you have a good connection .
1388845
The only suggestion I can add is to make sure the charger is working properly. It seems obvious, but it's one of those things we take for granted. It happened to us this spring. The charger's plug had come loose from a power strip. If that's not the problem, use a voltmeter to check the power output of the charger and the health of the battery. If that all checks good,it's either the associated wiring/switches or motor. That would surprise me. My bet is on the battery if you've had it for three years or more.
1388846
Just plug the battery in again and charge it. I believe the directions for storage over the winter say to charge the battery sometimes. I failed to do that, but once the battery was charged, it started right up. Also wet grass slows it down, or clogged grass. I got the small one and just love it.
933276
The exact same thing happened to me during winter. I thought that I would have to call customer service or buy a new trimmer. Now, during summer, everything is back to normal. I don't have an explanation except to think that maybe the temperature affected the battery or machine's circuits.
2283876
By battery literally "burned out" just after the 2 year warranty expired. I could smell the overheating battery which was recharging and it was leaking fluid. Luckily we removed it from the house without any further damage. I used the lawn mower about once a week (or less) to mow a relatively small lawn for approx. 6 months each year. I followed all instructions re the care of the battery. I love the mower but am concerned about the battery.
2182860
Can't tell if you have the same problem but a note to all owners: After using my mower I plugged in the charger but the charger light stayed green even though the battery was discharged. Contacted Customer Service, who said take it to a repair shop. THEN, I read, in very fine print, that the light is green if charged OR if disconnected. So, I jiggled the charger plug (at the mower) and the light changed to red. Problem solved.
2090168
The one we bought runs for quite a while - Maybe it is defected. I did three lawns with it. I am very satisfied with mine. Maybe yours is defected - call the company - they may be able to replace the battery - check if the battery is fully charged. hope this may help - check if the battery is all the way in
1377351
Sorry, but I have no I knowledge about repair service. My mower has never needed service so I have never checked into this issue. Good luck.
410927
I wish I could offer some advice, but I have not had any issues with this Worx mower. Sorry. Best of luck.
46697
I left my Neuron plugged in to recharge the battery overnight to see if it will power my mower again just to make sure and it started again after I press the start button. So I don't know why it did not start yesterday. I thought it had died. I am so confuse right now. My be the connection between the battery and the mower was loose. I will try to do some mowing just to make sure that it will run OK. Sorry for all the trouble.
1746802
I have used my mower for just one year. The battery has sufficient power to run 40 - 45 minutes before it gets too depleted. A thicker wetter lawn reduces run time to 30 minutes. I would guess that the battery can be depleted and recharged several hundred times before needing replacement. I recommend that you buy a second battery and alternate between two.
837628
We had our Earthwise mower for several years and often left it plugged in for days between mowings. The battery gave out after three years and we replaced it. I think the trick is draining it completely before putting it on charge--and our yard is just big enough to drain it completely.The battery wasn't the problem ...but in the five years since our purchase the mower itself has fallen apart. Last week when the wheel unaccountably started rubbing the body and impeding movement, we had had enough. Our Earthwise went to the dump and we bought a gas mower. Makes me sad.
829848
Yes - there is a batch of defective chargers in the system. Call the factory with mower and purchase information in hand and they will take good care of your needs.
2013265
My mower (the same model as yours) has no such problem. It is a bit difficult to connect it in low light conditions (black on black grrr!), but If I can see the connection point, it slips in and out with no resistance. I think you need to have it looked at by a qualified service person. I would think it should be a warranty item.
2180402
I'm not sure about how to fix it but maybe there are different batteries for different things. Also our tractor animas had gotten wet and it didn't work for a little till it dried out. My other suggestions is to try to contact the maker's website and ask
831063
I don't know. 1. check mower and see if it uses a 12 volt battery. 2. check to see if mower uses a sealed lead acid battery. 3. check dimensions of old battery and new battery to see if they match. 4. Check + and - terminal locations to see if they are the same. 5. Check terminal type (such as screw terminal or push on terminal, etc.) to see if they are the same. If everything matches, then I think it would be worth a try for me. Alternatively, you could try a local battery store/auto parts store/mower dealer and take in the old battery so they can match it.
1399348
We charged ours exactly as the instructions told us. We had the battery indoors all winter and charged it once a month. Yet it still only lasted one mowing season. We went back to gas powered.
2182859
Perhaps the charger isn' ' t working - this seems to be a problem. I have had some problems with this red lightNot staying on enough, at least to my satisfaction. Never let the mower sit for a year without charging
708442
Good questions! I chose to NOT get the extended warrantee and to be honest I did not read the manufacture's warrentee. We have a tiny yard so it does not get much work. Sorry, guess I can't answer your questions. I love the mower and have had no trouble with it!