Does this unit have warranty from western Digital?
77569
Yes, I've had problem with my unit and just sent it to Western Digital and they've sent me back a new one.
77570
Yes. I have purchased WD products for years and they have all had warranty from Western Digital. You have to be sure and register your product with WD.
1675938
Well, I am just a customer and I don't offer any warranty to you (sorry). The problem is that the company's "warranty" does NOT work well either. I had a problem with my B800FS within a few months of my purchase. I called the tech support and I realized that the company has layers of tech support (called tier I, II, III etc.). By the time my problem went to the higher tier of support, no one knows my problem any more and I have to make multiple phone calls..... Is my problem solved after all? NOOOOOO! This backup unit does NOT have its own backup system - IF you cannot access the data via network (for whatever reason), you are stuck! If you have NOT purchased the system yet, think AGAIN, before you spend your bucks
1826119
Don't recall. But drive failed within a year or so after purchase (18 months max) , so I wouldn't recommend you buy it.
482504
That may be true, but I've noticed that Seagate gives you a five-year warranty while Western Digital gives you only one. As long as you don't keep your ONLY copy of something important on the drive, I would go with the Seagate knowing that you'll have at least five years of replacements in case it fails.
909921
Have not had a warranty issue. The units have worked well thus far. Sorry for no report.
1962487
These are the latest version that WD makes :) I would suggest that you call Western Digital's support line... They are both very helpful and completely knowledgeable about their products...
2182825
I have purchased many Western Digital drives from Amazon over the years. Until my most recent order, all were eligible for Western Digital's 5 year warranty. When I attempted to register the last drives I purchased, the Western Digital website indicated that the "Products were not eligible for Registration". This generally means that the drives are being sold outside of the region where it was originally shipped. I am returning these drives to Amazon. The warranty is really important because WD will replace any drive that fails within the warranty period. I've had it happen & WD handles it quickly and painlessly. In my opinion, enterprise drives without a manufacturer's warranty should not be put into service. 8/29/2013 Update: Amazon shipped my order for multiple drives from different fulfillment centers (presumably they didn't have sufficient quantity on hand from their primary shipping location). The drives that came from Lexington were not eligible for warranty. Those that arrived a day later from North Las Vegas were able to be registered for warranty coverage. The labeling on the WDC boxes was slightly different, so I conclude that the Lexington drives were `gray market'. I hope this is a onetime aberration, but for the foreseeable future, I'll by my enterprise drives elsewhere.
2256921
The bad drive can be replaced while the unit is running and will rebuild itself, as long as the "Mirroring" default was not changed. New drives can be ordered from the Western Digital site.
296007
Yes I ordered two and both worked great they say generic but mine were brand name western digital
1894890
Yes, the drives come with the standard 1 year warranty from Western Digital
1641220
In the case of Western Digital. If the drive was originally sold to an OEM it is not eligible for warranty. (Many old drives find their way into the market that way.) The start of the warranty period is the date of sale IF it is sold by an AUTHORIZED dealer. Not everyone on Amazon is an authorized dealer. In my experience if it is sold by and shipped by Amazon you are golden.
298745
Yes,comes with limited two year warranty.Also,I've owned two of these units.Haven't had any problems to date. Thanks,Rick
1825654
You have to specifically check it. Third party resellers often sell OEM non-warranty drives but don't disclose this. Check here when you receive it to avoid a nasty surprise, and return it if it's not in warranty. http://wdsupport.wdc.com/warranty/warrantycheck.asp?custtype=end
1111614
Hi Javed, We do have a global warranty policy. Please check here to see how it applies to your region: http://www.kingston.com/company/warranty Thank you for chooising Kingston as your upgrade partner! -Jewel, Kingston US Technical Support
1928505
Western digital customer service can give you a better answer. Call them: 1 (800) 275-4932. I have had my hard drive running for some time now. It arrived quick, installed easy and runs like the machine was new, only with more drive space. Highly recommend buying it from Amazon. It was much cheaper than what the local computer guy tried to sell it to me for.. Good luck
1232209
Western Digital warranty is based on purchase and date of registration. To insure you purchase a brand new unused drive, no matter when it was built, it's recommended you register the drive ASAP with WD, and confirm it is infact a brand new unused drive, with a full 5 year warranty. Just enter and log into the WD site, and enter the Serial Number of your drive(s) for confirmation. If it is not a brand new drive, WD will tell you how much of the 5 year warranty remains.
884353
Good question. There is no mention of a warranty on any of the literature supplied with the unit, nor is any info available.