Please help. I tried this for the first time this morning. I followed the directions but all I got was a cup of hot water. Tried again, ....
1398233
Use the hard plastic cup supporter, insert the bottom of the K-cup, insert a filter, fill it with coffee, and put the lid on. The lids fit very tight and may be hard to push on but you will hear them click. Then you can use it like any other k-cup. Hope this helps.
1398234
Perhaps the top needle did not peirce the lid. I have found the plastic is a little too thick on the lid. I actually predrilled holes in the lid, and this helps.
1398235
My suggestion is return those immediately they are crap and do not work....buy EZ cup very light paper inserts with very thin paper lids work great....I sent these back....ugh....awful product...yes they will give refund on open products...the stand was a joke people.
1398236
I never had much success with them. The lid was to thick and I was constantly digging it out from the upper part of the machine. Return them I wished I would have
1918726
I added a cranberry tea to mine saw it on you tube. I boiled the tea and used that water to mix it. Hope this help.
367219
I believe you just didn't add enough water. It's a bit tricky, at first; too little and it's undercooked, too much, and it's overcooked. Experience is the best teacher. I have trouble reading the little measuring cup, also. trial and error, using a tablespoon, to measure the water. Then, pour that amount in the cup and make a mark, for future breakfasts. Good luck!
1306997
Following my experience with this product, my only advice is buy a mop and fill a bucket with hot water!!! Seriously!!! Good luck...you're gonna" need it!!
425895
hiif you need th hot water . you just need to choose the hot water in one time .it will " remember " .thank yousam
757927
Are you using hot tap water?, is the red light coming on? and make sure you turn it on to warm up. I do know using hot tap water makes a difference. Other than that I don't know....
1596254
I recommend using a hot-water boiler, and putting the boiling water in a coffee mug. Hold the trays with your thumb holding the circle piece, to submerge most of the tray into the hot water. You'll see the mouth piece turn pretty translucent and floppy/droopy.. this is when you put it in your mouth. don't worry you wont burn yourself when you put it in it's not that hot! Then suck really hard and use your fingers to press it around your mouth.. I got it the first time but maybe it takes a few times. Lastly, you can just cut off the circular tab and it will fit in your mouth much better. Hope that helps!
1868250
We had the same problem but reheated & reshaped it again. Be sure to keep it in the hot water for as long as instructed...
40247
When mine arrived it didn't work either. The water didn't get hot also. At the time I didn't have time to return it so I was out my money. I wouldn't recommend buying this to anyone.
1914680
debugging anything involves working your way step by step thru the processI did not experience this but my inclination is to recheck the kcup - and how it is sitting in the coffee makeryou look to see if where the water enters is blocked because the kcup is not properly seated also look at what 'appears clogged' literally means - is water coming out some other way? or it just does nothing if kcup is in place? I did have trouble with water saturating the coffee - and this was reason I ultimately returned the product
1098536
I don't know how it is working for you, but it takes a few minutes for the water to heat up before it will start brewing the coffee. The little switch on the side lights up if it is working. Hope this helps. If not, I recommend calling the customer support number included with your literature.
1098535
It took me about 10 tries. You have to turn the machine on, listen for the water to heat, then press the button again. Kinda hard especially after the drawn out bit of priming that had to be done. That's takes a bit of time too. Just hang in there
2259529
Return it if you can? From what I understand, it wasn't meant to make the water hot, but just keep the hot water you put in there, stay warm. It's a piece of junk anyway...
1176355
Sounds like your filter may be misaligned. Try taking it out and reinstalling it again. Never use hot water as that will damage your filter.
1730673
Well, I had the same problem, but instead no cold water, I had little hot water. After change the valve my problem was solve. I guess you have a valve problem.
927786
Make sure tank is full and seated correctly AND run a clear water mug through with no capsule. See if that helps. Contact company if not. Good luck.
1244085
I did and it didn't seem to matter Much one way or another. If I got a positive sometimes I would redo with the cup but for the most part stream seemed to work just fine. Good luck!