The metal ring that mounts on the vertical post and holds the fruit broke. How can I purchase and replace just this part?
1383618
I just got a replacement cone (http://www.katom.com/268-17550.html) for my Focus juicer. I paid $25, about 2/3rds of that shipping. It takes two 5/32" Allen wrenches to remove and replace the part. This cone is definitely the weak link in an otherwise robust juice press.
1902379
Sorry for you! I have only hand wased this. I would think you could contact the company for the repacement piece. Best wishes and thanks for sharing your experience so I will not make the same mistake!
1015220
I have one broken too. I would thing you can contact the company. Look it up on Amazon. I love mine but they are very fragile.
2277267
Contact the sellerOr email me at alseapony@yahoo.com and I will send you file of the one that came with mine. Spare parts may be a issue.
944303
Supposedly the manufacturer will sell individual replacement pieces. At least that's what it says on their website. However, I cannot say for sure if they will since when I had a part break, I emailed them (even offered to pay for the needed part) and they told me I needed to contact Amazon because that was where I originally made the purchase from. When I reached out to Amazon, they said they could either replace the whole thing or refund me what I paid for the product, but nothing to help me with the broken piece in question.
1469313
You can go to Westbend.com and they have replacement parts on their website.
1130447
You would have to get in touch with the company. I got a mongoose and the top part was broken, took a picture on the I phone and sent it and had to wait almost 2 weeks to get the part. But I had to go thru the company and I am sure that is what you will have to do...hope you get all you need.
1863151
Go to www.freshbeansinc.com and order a replacement top. I bought 2 as they can easily slip out of your hand and break.
1642153
You should be able to match up the old one at a local hardware store with a replacement. It would be where they have the rubber o-rings.
268361
Contact the manufacturer, information on the box and literature. They replaced ours.
1187345
Directly from the manufacturer if you are looking to pay for it. I received mine broken. I contacted the seller and received the replacement directly from the manufacturer (at seller's request). Good luck,
1464224
there was a threaded nut soldered into the base of mine. I just screwed the center post into it, put a drop of clear nail polish, and tightened it up. Mine works just fine. Hope this helped.
1942293
I tried to find replacement collar posts for you, but failed. Looks like the only solution for you (and for me, as well) is to buy a second unit. At least they're inexpensive, and we'd have other spare parts if we need them. Good luck. (and because of your inquiry, I tightened up my posts)
892938
Oh gosh, sorry, I really don't know if you can buy a part replacement...but it seems very sturdy and I pretty much use it everyday and so far nothing has broken etc. - another customer has helpfully provided an 800 number below so I hope that helps you.
1894914
It's not a ring, it's solid, like a cap that fits under the metal cap. It is removable, pretty easily. As to whether you can find a replacement, I don't know. You'll have to contact the manufacturer.
875540
You could try contacting the maker of the product or Internet to see if they sale replacement parts. I hope this help.
2217259
I don't think there is any way I personally can help you. Mine is still working well and it is used often. I would contact Sunpentown directly if you need parts.