I got this sippy cup. But nothing comes out of it. I tried drinking from it myself and I sucked hard but not even a drop of water came. What's wrong ?
1377844
Sometimes you have to pinch the top to open the slits on the nipple part. I had to do it with my daughter's and then it started working right.
1377845
Try squeezing the spout to make sure the slits in it are open. Then make sure the vent hole has also gone all the way through. On one of mine I had to poke a hole where the vent is (I used the sharp part of a corn holder). This should do the trick.
1670630
I use mine to keep my tea hot, and it was still hot many hours later. No idea on this one. I did make a discovery this morning that this cup can't be shaken, or else the liquid comes out of it. How is it for you? I have tried dumping a little liquid out to no avail. I tried it dry with no avail. I am drying it out right now, and I am going to try it again. With both of our problems, maybe this ISN'T a good mug. I might have given my review too early. Don't know.
1581317
Keep turning the lid counter clockwise and it will come off. It has a little resistance to show when in the open to drink position. You just turn past it and the lid comes odd.
1609694
I think you have a faulty humidifier. Mind did the same thing. So I emptied it and started all over. I did not leak again but the vapor did not come out of the top funnel, it came out of the seam in the bottom of the humidifier. I returned the item.
22222
Yes! That happens with all my thinkster straw cups as well. I emailed the company to see if I just need to replace the straw or if there is something wrong and never received a reply. I also tried calling and no answer!
888405
Sorry, I have the same issue and didn't know what to do, so I glued the one cup that had cracked at the top seam...which kept the liquid out of the inside gap...other than that, they keep things hot longer, so I keep it with the cracks and all.
1449970
Yep. But when its closed the cup is very water tight. You could shake it and nothing would come out.
835749
I had the same problem at first then I discoverd you have to make sure the rubber on the top is pushed all the way down in the cup part and the little push top is in too so there is no air is leaking out when you push down
1324852
It's supposed to come out slowly, it won't flow like a faucet. I always say I can pee faster than the water can come out and it's probably true. I store the water in jugs and use it when I need it. If you are getting water flow I'm sure you have it hooked up correctly.
2187682
Yes... just try again. I've done that a couple of times but I usually didn't push the insert up into the top good enough. (I love these cups! Just order replacement parts for them because I had the soft spout for my youngest and now moving to the hard spout. My oldest uses the straw top now. Awesome!)
1802470
I tried using a mountain dew 2 liter and as soon as I put it on it just kept poring into the reptifogger. I may have been doing it wrong, and I've heard other people have success so give it a shot! I may try a different bottle next!
1395757
Hmmm. It should just close when you do that. Try taking the top off and messing with it to see if it closes that way. If that doesn't work, you might have gotten a defective cap.
214449
Yes, I have never had any problems. These are the best first sippy cups I have found, love them!
1946694
I put water in bottle put top back on and slide in place. Maybe it is missing something or it isn't clicking in???
1221415
You can't drink out of this particular water bottle without making contact with the built-in straw. You have to bite down on it to get the water to flow through. Hope that helps!
85987
No, water comes out by itself,it's just a spring under the white part that allows water not to spill. It sort of serves as a stopper/ water suspension regulator. Hope it's clear. No, you don't have to push anything other than fill up the white container with the spring on the bottom of it and put it on top of drinking part.
1976744
Same thing happened to mine . . . took it apart and let it air out -- no success! I think there's a flaw in the design because it should be waterproof or not able to get water in it all . . . this thing is terrible!