trying to get a hold of deni to order replacement gasket for pressure cooker and the line is always busy and the website deni.com does not work
1382070
Maybe this will fit. Here is the similar pressure cooker. The size seems to be right. They might be able to answer your questions and send you a replacement. http://www.cuizen.net/site/?product=8qt-oval-pressure-cooker.There is another that looks right http://www.hippressurecooking.com/manuals/Technique/K37126-Instructions.pdf -- Cust. serv. 1-800-336-4822. Keep us posted if any of these solutions worked. Thanks.
1382071
They are out of business. I had one of these and it died the third time I used it so I called the company and they are not taking orders or giving any service....If you still want a gasket I would look on ebay.Good luck
1382072
I am sorry I have no idea I only had mine a short time and it broke and I sent it back I do wish it held up I did love its size and the oval shape sorry I cannot help
1382073
I asked about gasket them as well. This is the answer and contact info I got:Customer Service (custserv@deni.com) You can order a gasket by calling 1-800-336-4822.The price is $14.40 (ship/hdlg is included).Customer ServiceDeni/Keystone Manufacturing Co., Inc.Buffalo, NY 1-800-336-4822p. 716.875.6680 f. 716.875.6969www.deni.com
1382074
I found this info on the web. I don't know if it will help or not. I am curious, how long have you had your cooker and how often do you use it? I am wondering how long I might expect mine to last.Keystone Mfg. Co., Inc. 20 Norris StBuffalo NY 14207-2207 www.deni.com Email general company email Phone: (716)875-6680Fax: (716)875-6969TollFree: (800)336-4822
1030202
I have no idea. After trying to use the gasket I bought and following the directions several times, it continued to leak. The gasket was too big and buckled no matter what I did. Eventually I threw the gasket away and scrapped the pressure cooker. Sorry to not be of help.
412894
I'm searching for a way to use the warranty, all my pans have warn poorly. Orgreenic.com is no more. How do I get replacement pans?
410463
All of our current stainless steel pressure cookers are compatible with an induction stovetop. Always check with your stove manufacturer to make sure that pressure cooking is acceptable on it. If you have any questions, you can contact our Customer Service Department by calling 1-800-877-0441 or e-mailing to contact1@gopresto.com. We are open M-F 8-4:15 CT.
1334258
If you have any questions regarding any parts of your pressure cooker, you are able to contact us via phone at 1-800-877-0441 or e-mail at contact1@gopresto.com. Thank you.
1506708
I have one I can sell you as my husband messed up the lid of mine and I ended up buying another brand pressure cooker (luckily i bought extra gaskets and seals when i bought the cooker in the beginning.) Other than that the montel Williams one is no longer made and neither are the parts or gaskets. I searched for some time tring to find the replacement part for my lid. And was finally told its no longer supported.
1632139
Did you actually talk to a live person? They do have replacement parts. I have to update my rating because I finally got a replacement to my "lemon" of a rice cooker after almost a year of begging, complaining and sending them dozens of pictures of my lid flying up when it reached the initial steam phase of cooking the rice. It goes without saying Zojirushi has horrible customer service, but this replacement rice cooker is great. It cooks like Zojiirushi is supposed to. You might try e-bay if you can not get Zojirushi to send you a replacement part or you could get them to send you the name of the closest authorized repair shop and they probably have one sitting around from a repair.
179059
I just spoke with Thermos folks at 1-800-831-9242 and ordered parts. Since the gaskets and fold-able spoons were $1 each and postage was $3 for orders up to $5, I ordered two gaskets and two spoons. Total order was $7,
685546
My Tiger Rice Cooker came from VERYASIA.COM two years ago and their phone number is 1 888 385-5044. If this information does not work I can scan mine and send it to Greg via email.
808921
If you have a stock number '01341', the base of the cooker is stainless steel. If you have any questions, you can contact us via phone at 1-800-877-0441 or e-mail at contact1@gopresto.com.
239619
Hi!I lost my rubber grommet when I first got my cooker. I found their phone number on their web site and ordered the part. They should have replacement crocks I would think.
1730064
Thermos Customer Service can be reached at 1-877-419-8272, Monday - Friday 8am-6pm EST. They sent me a free replacement O-ring gasket for one I lost. Good luck!
1234288
Keystone Manufacturing Inc. in Keystone N.Y. a/k/a www.Deni.com but I was not able to buy any parts.
179232
Hello,Thank you for your inquiry. You can purchase parts and accessories for our pressure cookers through one of our authorized retailers, Factory Direct 2 You. They can be reached at 1-866-233-6587 or www.factorydirect2you.com; you will need to have the model number of your pressure cooker available; this information can be found on the bottom of your pot and will begin with the number "3".Please let me know if I can be of further assistance.Regards,Jill StroupOffice Manager - Kuhn Rikon Corp.O 415.883.1101 ext. 113F 415.883.5985jill@kuhnrikon.comwww.kuhnrikon.com Hello,Thank you for your inquiry. You can purchase parts and accessories for our pressure cookers through one of our authorized retailers, Factory Direct 2 You. They can be reached at 1-866-233-6587 or www.factorydirect2you.com; you will need to have the model number of your pressure cooker available; this information can be found on the bottom of your pot and will begin with the number "3".Please let me know if I can be of further assistance.Regards,Jill StroupOffice Manager - Kuhn Rikon Corp.O 415.883.1101 ext.... » Read More Hello,Thank you for your inquiry. You can purchase parts and accessories for our pressure cookers through one of our authorized retailers, Factory Direct 2 You. They can be reached at 1-866-233-6587 or www.factorydirect2you.com; you will need to have the model number of your pressure cooker available; this information can be found on the bottom of your pot and will begin with the number "3".Please let me know if I can be of further assistance.Regards,Jill StroupOffice Manager - Kuhn Rikon Corp.O 415.883.1101 ext. 113F 415.883.5985jill@kuhnrikon.comwww.kuhnrikon.com « Show Less
502443
I have the same problem. called the number and they wont help because I don-t have order no.
388416
Good Question. I do not know. Somewhere in the information packet or on cooker should be a phone number try calling it.
1165296
I suggest that you call OneGrill. I called them with a rotisserie problem and they were very helpful.