Is thisa normal? We opened our new Sidewinder and had great fun all afternoon. When we finished, we emptied the pool and left it up to dry completely but we noticed the baffles around the pool as well as other areas had a tremendous amount of water in them and we can't figure out how to drain them. Is this a normal problem? I'm wondering if I shouldn't return it to Target and get another one. Although the company warranty only lasts 60 days, Targets return policy is 90. Has anyone had this problem? The slide held air but this water thig has me "baffled". Is thisa normal? We opened our new Sidewinder and had great fun all afternoon. When we finished, we emptied the pool and left it up to dry completely but we noticed the baffles around the pool as... » Read More Is thisa normal? We opened our new Sidewinder and had great fun all afternoon. When we finished, we emptied the pool and left it up to dry completely but we noticed the baffles around the pool as well as other areas had a tremendous amount of water in them and we can't figure out how to drain them. Is this a normal problem? I'm wondering if I shouldn't return it to Target and get another one. Although the company warranty only lasts 60 days, Targets return policy is 90. Has anyone had this problem? The slide held air but this water thig has me "baffled". « Show Less
1401959
Mine does the same thing. You can't return it to the store. There are signs all over it that say(DO NOT RETURN TO STORE. CONTACT so and so #, blah,blah,blah). I have mold all over mine now and am in the process of trying to get it clean, but I think my mold problem is on the inside, too because of the water that got caught in those areas of the inside. Wish me luck cause I have a feeling this is not gonna work and I'm not storing a moldy slide all winter. I would call the manufacturer while you still have time!!!!!!!!!!
1401960
Thanks Russell. Great advice. I'll try it this afternoon when we're finshed playing@ We love this thing!
1401961
i just purchased the sidewinder. it worked really well. one question.... little tiny air bubbles appear all around the seams of this thing. is that normal or is it leaking air? i would appreciate some opinions. thanks
1401962
The best way we found to complete drain/dryout the pool/slide (sidewinder) is to turn off blower and allowing deflate and drain like normally would (be sure to open plugs under pool). Then once most of the water has drain roll (like a toothpaste tube) pressing as much out water as possible. Then unroll and re-inflate - - - -this should help the trapped water to escape via the seams, etc...allow to stand atleast 15-20 minutes and then deflate and re-roll again. Hopefully this helps!!
166732
I had the same problem and to me even when I really locked in the plugs it was never enough. The pool I got last just one season and for the price I was OK with that. Well really one to two times inflated before it would just deflate and let all the water out. Just the way it was made. And if in the sun it would deflate faster. Bummer huh.
375226
That didn't happen to my pool. The first one worked for about 3 weeks and they sent me another. That one did not work at all and when called and asked for a replacement for the second one I got no response. This product does not work I wasted my money.
1634035
I bought mine in July 2012, loved it and this also happened to mine, I got about a season and a half out of it before this happened. I spent the entire summer last year at the repair shop and they say nothing is wrong with it. Very disappointed!!!
2200622
Search Amazon for "Pentair 84900300" to see a helpful image. The flat side faces away from the pool (into the skimmer hole). On mine I had to start with the rounded side down to CAREFULLY snap the "hinge" openings down over the pivot pegs on the skimmer body (with the "hinge" end away from the pool). Then CAREFULLY rotate the weir away from the pool, past the top of the skimmer body (tight fit). It ends up with the weir tilted away from the pool with the rounded side "up". The weir is buoyant, so the water rushes shallowly over the rounded side into the skimmer, but it floats enough to keep leaves and bugs from drifting back into the pool if waves are sloshing in and out of the skimmer. Good luck! Bob Search Amazon for "Pentair 84900300" to see a helpful image. The flat side faces away from the pool (into the skimmer hole). On mine I had to start with the rounded side down to CAREFULLY snap the "hinge" openings down over the pivot pegs on the skimmer body (with the "hinge" end away from the pool). Then CAREFULLY rotate the weir away from the pool, past the top of the skimmer body (tight fit). It ends up with the weir tilted away from the pool with the rounded side "up". The weir is buoyant, so the water rushes shallowly over the rounded side into... » Read More Search Amazon for "Pentair 84900300" to see a helpful image. The flat side faces away from the pool (into the skimmer hole). On mine I had to start with the rounded side down to CAREFULLY snap the "hinge" openings down over the pivot pegs on the skimmer body (with the "hinge" end away from the pool). Then CAREFULLY rotate the weir away from the pool, past the top of the skimmer body (tight fit). It ends up with the weir tilted away from the pool with the rounded side "up". The weir is buoyant, so the water rushes shallowly over the rounded side into the skimmer, but it floats enough to keep leaves and bugs from drifting back into the pool if waves are sloshing in and out of the skimmer. Good luck! Bob « Show Less
478212
You are not going to want it to pump until it is completely dry, but you can adjust the off float to remove the majority of the fluid. So to answer your question yes it is normal to have some water left. Depending on your application you may have more or less then other people due to how much lift your pump must overcome. Let us say you are using it in a basement. the pump pushes the water up the pipe until the water level hits the cutoff point. If you did not install a back flow inhibitor, gravity would drain the pipes back into your tank causing it to look like it cut off with a good amount of water in it, but less than the cut on float. hope that helps. You are not going to want it to pump until it is completely dry, but you can adjust the off float to remove the majority of the fluid. So to answer your question yes it is normal to have some water left. Depending on your application you may have more or less then other people due to how much lift your pump must overcome. Let us say you are using it in a basement. the pump pushes the water up the pipe until the water level hits the cutoff point. If you did not install a back flow inhibitor, gravity would drain the pipes back into your tank causing it to look like it cut off with a good... » Read More You are not going to want it to pump until it is completely dry, but you can adjust the off float to remove the majority of the fluid. So to answer your question yes it is normal to have some water left. Depending on your application you may have more or less then other people due to how much lift your pump must overcome. Let us say you are using it in a basement. the pump pushes the water up the pipe until the water level hits the cutoff point. If you did not install a back flow inhibitor, gravity would drain the pipes back into your tank causing it to look like it cut off with a good amount of water in it, but less than the cut on float. hope that helps. « Show Less
2052226
When I ordered, I just received the normal unit with a digital display. The only adjustment I adjusted on the power unit was for a large or small pool size. This function determines the length of time the unit moves forward before reversing the direction of the water thrust. The unit automatically reverses directions after pushing against the wall for a while as the timer finishes. My unit is in storage now until summer so I cannot look at it in detail for other functions. After each use I clean and dry the bag and change the setting on the axle so it twists the power cable in a different direction with the next run. Hope this helps. Enjoy a terrific Thanksgiving and Christmas. When I ordered, I just received the normal unit with a digital display. The only adjustment I adjusted on the power unit was for a large or small pool size. This function determines the length of time the unit moves forward before reversing the direction of the water thrust. The unit automatically reverses directions after pushing against the wall for a while as the timer finishes. My unit is in storage now until summer so I cannot look at it in detail for other functions. After each use I clean and dry the bag and change the setting on the axle so it twists the power cable in a different... » Read More When I ordered, I just received the normal unit with a digital display. The only adjustment I adjusted on the power unit was for a large or small pool size. This function determines the length of time the unit moves forward before reversing the direction of the water thrust. The unit automatically reverses directions after pushing against the wall for a while as the timer finishes. My unit is in storage now until summer so I cannot look at it in detail for other functions. After each use I clean and dry the bag and change the setting on the axle so it twists the power cable in a different direction with the next run. Hope this helps. Enjoy a terrific Thanksgiving and Christmas. « Show Less
1831445
Once the pool part fills, sometimes we shut it off and my son just plays in the water, but the water gun doesn't work without the water running and the slide can start to dry up. There is water that runs at the top of the slide to keep the slide wet while the water is running. We have separate play water guns too though, so if they are squirting those around on it, it's still fine to slide down.
959176
Presumably - but the unit that was shipped to me by Amazon had a defective electrical system. I could not return this to Amazon as I was already 30 days out from the date I purchased it. Pentair would not take it back, return it for a new one, or refund my money - despite the fact that they "advertise" a one year warranty. They claimed and I quote - if you buy it from Amazon and not from a certified pool dealer - there is no warranty.I would stay away from this product with a ten foot pole.
2109966
I just got it in the US and it had a slight amount of dust compared to the other reports. I bought it expecting to fill my pool with all the dust these reviews said it would have. I was only able to swim in a 2 foot kiddie pool of dust. Such a let down!! I imagine it would build up quite a bit more on the longer trip to Paris. Perhaps you can send me yours?
205845
You are so right. The lack of water from the sprayer is one of the BIG problems, this product was a complete waste of money for me and I waited a few days to long to return it!!!! we all should be given a credit or a full refund. Maryann if at all possible return it ! Good Luck!
392255
Mine leaked a little at first. Check rubber seals inside the screw on piece.I love this pool, one of the best purchases I've made to date. Look up inflatable intex hot tub. That's an even better buy!
454990
My husband installed the one at our first home, but we never had any issues. We had a pool technician install our second one in our second home, and it did go out within the year, and they replaced it minus installation. They said it was a fluke thing. Have had no problems since and that was a year ago. I honestly don't know if it's void if consumer installs it, but my husband doesn't think so. I would email amazon/pentair...they are usually very responsive.
1634033
Mine is doing the same thing but it's under warrenty and I have sent it back twice now to be fixed , I got it back this past Friday and it still doesn't work they said they replaced the top housing where the flappers open and shut on top they allow it to go forward and reverse. This must be a big problem ugh
2229402
It usually happens because there can be a pollen build up inside. The pollen makes it way through your pump and into the hose then gets stuck in the device. Shake it to free it lose. You could open it up and clean it, however, I only recommend this if you are very confident in your ability to reassemble it. Make sure you always store it in a dry covered bin when not in use and periodically remove the screen that is in the end of the house that connects to your pool's return. The screen easily pops out for cleaning and then pops back in.
257529
My pool only has a single skimmer with one return. Mine did have the eyeball thing though. In my case I simply unscrewed the eyeball and then screwed the Poolskim onto the threads from where the eyeball used to be. I'm pretty sure that you need threads to connect it to. If you don't you could probably visit a home improvement store and pick up some threaded coupling to make it work.
858961
I have an above grond 12x18x4 saltwater oval under 3 large mature pecan trees. We have experienced similar problem at first. Then realized that the Leader hose was getting forced to one side from both, the side mount drain adapter and the outlet flow of the pump. I had to omit the side drain and connect direct to the pump. It really does get about 85-90% of the pool clean. The rest we clean by controlling it manually. Yes we have to stand there for a short period of time and simply twist a hose segment while holding the adjacent segment. It is a great deal better than cleaning the entire pool.