Has the problem of the lid opening during shipping been fixed yet? I've he'd this problem and want to order but want all I pay for.
1400016
I had no problems with my products leaking. The bottles came with plastic bags secured around them...now I know why, but again neither bottle leaked within the bags other. Hope this helps.
1400017
I have also experienced the same leakage, despite being twiced packed in a plastic bag.
1400018
I did not experience that problem. I received the bottle intact and because it is a tall bottle I deposited a portion of it in a smaller, easier to handle container and store the original bottle until needed.
1400019
I had no problem with mines...plus it was double package in an extra plastic bag.
1310851
Sorry for the luck, a bear got the best of mine too but I was able to repair it. I believe if you contact wild game innovations directly they can get you a new lid.
469930
I had mine for one day, the lid locked up so I ended up returning with $50 worth of food in it. I hope you have a better lock than I. Otherwise, toss it, don't waste your good money on buying a part that's half the cost of unit.
1615845
Same problem with mine, haven't been able to find replacement lids anywhere.
1937460
This carries an amazon warranty as well as seller warranty and you need to contact the seller thru amazon and they will probably send you a new lid free of charge
1677801
It is not defective, but it is very difficult to get the cover open. I just openned in less that a hour but I could not tell you what I did. it just suddenly oppened. Try to knock it gentlely, pray and do not curse. Luck.Nelson
466764
I have a problem with the lid sometimes too. I noticed when I leave the top flap open also when I screw the lid on it doesn't give me that problem as well.
2120746
Funny you should ask. I had a hinge issue as well. But lucky for Amazon / Simpli Home, I have a very handy husband who was able to rectify the problem (which, there should not have been a problem in less than a month's time). But so far, the problem seems to have been solved.
1653718
good morning my friend, well i'm having problem because they sold me an item and it came damage. i'm waiting for a new one but it hasn't arrived here yet. i have almost 2 months waiting.
113789
I had the same experience. Seals unavailable, but happy to sell me a complete lid for $7.00 (On top of the $35.00 I paid for the mug). They are completely aware of this design flaw, but view it as a way to make a buck, not support their customers. Thermos has lost me as one. "For want of an o-ring, the customer was lost".
2144683
Mine, the lid broke after 6 months of use. I contacted the company and they sent a replacement free of charge. Contact them and they should be able to help you!
1648147
I have same problem, It is not the lid but the "O" ring. The "O" ring becomes swollen and then makes the lid hard to shut. However I have replaced with a new one and it is still hard to remove and install. I am in the process of trying to trouble shoot this problem so I can share with others what to do.
693623
This happen to me with my first order. I just called amazon and they took care of it.Hope this helps. C
722102
I've had the same issue, sprung a leak right at the end of mine 3 months after purchase. I have emailed amazon through Contact Us and Other Issue (regarding refund or return) after selecting my order and Problem with my Order and amazon refunded my cost within a couple hours and offered me free 1 day shipping if I ordered the item and sent them my new order number (they would refund the shipping post-payment). I never had to send anything in.
799246
Regarding the lid....this is not a defect, btw. Due to the action of the rocks 'tumbling', the lid Will get thinner and develop a hole in the center. Replacement lids are about $4 each at rocktumbler.com.
1610230
I would suggest you contact the Chillwarmer team. They have great customer support !!My son lost his fun jar's lid within two weeks of its purchase. I contacted the them and they sent me a replacement lid. Thank you Chillwarmer team !!
158091
I haven't see the lid by itself, but I have a feeling that if someone would contact Nordic Ware directly, I bet they could help you with a new lid. I have had great success with going direct to handle a problem. Give it a try and good luck!