I have recieved the pen, but no instructions whatsoever were sent along, and I couldn`t find any information online on how to use it. How to??
1380931
woops....if this is your first time using a hydro pen, then you might want to notify the company. I understand they are fairly good about customer service. I looked for my info, but can't find it. Most sticks/pens of this alkalizing sort will tell you to not use tap water, but filtered or bottled instead. Most tell you to put in 12-16 and shake often and let sit for at least an hour for best ph. for health. some say do not let sit overnight in water because the ph will be too much. others say not to let it dry out for the minerals inside will loose thier potency. so, as you can see, try the company first. Look for the seller on your amazon account and e-mail him. In the meantime you might want to go to a u-tube video and look under the company's name and hydro pen or ph stick. good luck to you. for many of us, these sticks really do work for detoxing the body, and getting the intestines cleansed. I will keep looking for my paper that came with mine.
1380932
Rinse first, put it into bottle of water and shake it to remove small particles, the water will be cloudy repeat 3 or four times with clean water. It is like when you have a new filter for your drinking water and you need to let water flow through then discard. The put into your water bottle, shake and wait about 20 min. This is what I was told. Personally I drink so much water that I just leave it in my bottle and keep filling it up. I shake it a little then take a drink. I add ice right to the bottle with the filter. This may be against the rules but it works for me and the water is clear and sweet. Rinse first, put it into bottle of water and shake it to remove small particles, the water will be cloudy repeat 3 or four times with clean water. It is like when you have a new filter for your drinking water and you need to let water flow through then discard. The put into your water bottle, shake and wait about 20 min. This is what I was told. Personally I drink so much water that I just leave it in my bottle and keep filling it up. I shake it a little then take a drink. I add ice right to the bottle with the filter. This may be against the rules but it works for me and the water is clear... » Read More Rinse first, put it into bottle of water and shake it to remove small particles, the water will be cloudy repeat 3 or four times with clean water. It is like when you have a new filter for your drinking water and you need to let water flow through then discard. The put into your water bottle, shake and wait about 20 min. This is what I was told. Personally I drink so much water that I just leave it in my bottle and keep filling it up. I shake it a little then take a drink. I add ice right to the bottle with the filter. This may be against the rules but it works for me and the water is clear and sweet. « Show Less
1380933
I just put it in warm water for 15 minutes dump that out.Thenadd water shake the water bottle for about a minute or so let itset for5-10 minutes and drink. Do not refrigerate. They have a websiteAlso I believe it is youth waters.com I know that they could give a lot more Instruction with their product I just researched a lot!
1380934
I rinsed mine out about 3 times in a gallon container half full of tap water. Then i started using it. The more water you put it in the longer it needsto treat. I put two in a gallon of distilled water overnight. I shake it up for a minute when i first put it in and again for a few seconds if i wake up during the night. Its always good by morning. Hope that helps.
182099
I would contact Amazon about this. Your case is a little different because it sounds like an update on your device has made it unrecognizable, if not the pen has stopped working. If it is the pen, it's going to depend on how long you have had it. Sorry I couldn't help you more.
953318
Just put It into Pen cavity, narrow tip first.The pen will puncture cartridge. Carefully press firmly. Walah! You are done.
1126474
Use small wire cutters to shorten the spring that the refill uses at the pen's tip and it'll work perfectly. Do it a tiny bit at a time until it works properly.
2045413
REAL good question!! I am in love with this pen but worry if there is a replacement tip so I have looked and am sorry to report thru my search if it wears out we are S.O.L. If you find one PLEASE let me know
570654
My pen arrived in the same condition. However, I did not realize that this was the rollerball nib until AFTER putting ink in it and then coming to the realization that this was, in fact, the rollerball nib. I plan to just use up the ink already in the pen and then attempt to extract the roller nib tip out of the pen body (with tweasers?). It's going to be messy, but oh well.
1857251
Contact Wacom, they have incredible customer service. My pen has worked absolutely fine since I received it.
1983368
The ink reservoir has a plunger that must first be descended by twisting the black endpiece slowly counter clockwise. Then place pen tip into the ink bottle while slowly turning the top piece clockwise. You can practice this with water to get the hang of it. Its less messy. Pelikan 4001 is an ink I've been happy with.
1191335
You may have a counterfeit pen. Take it to a Mont Blanc store and have it checked as soon as possible.
1448480
As far as I know, the cartridges are no longer beeing made so with luck, ebay might be the place. I use the charge pump on the pen. At times it might get messy, but I allways have a full pen. Hope it helped.
1206425
Make sure you put the ink holder in the right way...the pen has a special attachment that will break the seal to let the ink flow. If you did put it in the right way then wear your grungy clothes take the pen outside and, nib down, just shake the heck out of it. Those are the only suggestions I can give. Hope one of them works for you.
394906
suggest you go to goulet a fine young man in pens with demo on how to use. just google goulet and you will find all you ever want to know about pens..j
1334467
There really aren't any printed instructions. Your best bet is to watch some videos on YouTube.
953319
Just put It into Pen cavity, narrow tip first. The pen will puncture cartridge. Carefully press firmly. Walah! You are done.
869563
PEN: As I said the instructions are WORTHLESS Have been trying to figure out the same thing. Have emailed Ensupra many times NO feedback Could not find a phone number anywere. Would like to return it but cannot. Need everyone to send them an email then they may give a ----
2048151
Easiest way is to use an ink cartridge. They are pretty generic and available on Amazon. You just unscrew the pen, take out the converter and pop in the small cylindrical ink cartridge. There is a small pin that will puncture the cartridge when you push it all the way in. There are also a lot of YouTube videos that will show you how to insert the cartridge or how to fill the pen from a bottle of ink.
339372
The Pen IS rechargeable. There should have been an USB cord that came with it, unless the pen you have is the one with the batteries needed.