I bought two in December, the hinges were sheared off, and I had to return both. Has the problem been fixed?
1384593
I bought mine around the same time and didn't have that problem. It's odd that you would receive both with hinge damage. As far as I know it has been fixed. Yes. I hope you get a better replacement.
846223
This happened to me too. I wound up contacting the seller, and they offered to ship me a new piece and have the old sent back to them. The new one also arrived damaged, but that one still had some screws in the box, and I was able to get a screwdriver and tighten the screws in. The first one was completely unfixable as the screws were missing and the holes in the wood were stripped.
816081
I had this same issue and it was an issue with the door. You can have amazon send a replacement.
2168534
Check the screws in the hinge sometimes they are not in all the way or in at an angle which could cause this problem hope this helps
469560
No...but I've looked on the page and have seen a few OTHER complaints concerning durability. I have on the other hand heard of good success with contacting the Bolse people. Ask for a new one.
748111
So far I have not had a problem with the hinges. The seperator has been sturdy so far.
1880715
Yes. It needs better hinges. I think that once the hardware is upgraded the problem can be prevented. It looks great, but unfortunately they cut corners to maximize profit.
2242676
Yes. This item comes with a manufactur warranty. I would not recommend this item, due to a current issue with the hinges that is not covered by the warranty.
2270203
We have had ours in daily use for months. No problems. I would contact the seller and see if you can get a replacement. If you don't get satisfaction make sure to leave feedback. I would expect the seller to be reasonable if you have not had it too long.
1091578
I haven't had any issues with mine, knock on wood. However, I know you can contact the company directly and they should replace it or at least be able to point you in the right direction.
1354504
Mine is doing great. It's easier to open each slot after the 7 or 8 months I've had mine. I've been careful with the hinges since another reviewer mentioned he's breaking off, so none of mine have broken. I love it!
995064
I bought mine just this year (2013) while on a trip...before I looked at these reviews. and it broke in a couple of months. These negative comments started seven years ago. So one would think "the engineering flaw" would be fixed, or the product taken off the market many, many moons ago. I'm not sure how you would have been able see the difference without both styles in front of you???
869466
We actually had a piece break on one of the door hinges. I sent an email to the manufacturer and while it took them an age to get back to me (I believe I sent a second email) they sent us a replacement set and apologized for the delay. I suggest you contact them.
1493692
When I put mine together for the first time, I also had an issue. Mine was easily solved by double-checking the batteries - we had accidentally put one in the wrong way. It has worked beautifully ever since.
965678
NO! I was having trouble with my saw while trimming some windows. I found that the left side fence was bowed. Seemed like it was milled wrong because it wasn't bent or damaged. Anyway, I contacted Hitachi with pictures of the fences and a straight edge going across them and they told me that it wasn't a warranty issue. I ended up spending the extra ~$20 for a new fence and now the issue is fixed. I'll have to think very hard if I would buy another Hitachi product. -
242607
We did not seem to have any problem when we assembled this door. Bothe panels fit tightly -- very well. Maybe you should try again (follow instruction), if still have problem, you should contact the manufacturer and get help from them. It might be a defect part that they can replace it for you, ...
1377984
I did repair my door with the hinge kit. It has worked fine ever since. There are two styles of hinge kits, so make sure you get the right one. I ordered both before figuring out which one worked for my door.