Mine just arrived. I cannot figure out how to use it. Do I leave it inside the paper packaging the battery or take the packaging off?
1396941
If it is the white paper that says ZeroLemon on it then leave that on. I don't think it comes off. As long as the battery contact are exposed then you are fine.
1396942
Hi, don't take the packaging off! You might do damage to the battery if you do so.
1396943
no. don't remove the paper packaging. 3 battery are built into it. find the point to insert it into the phone and press it securely.
1396944
Do not open paper. That is the whole battery. Place in phone, put case/battery cover on. ENJOY your new 2 day battery.
1396945
It comes in a small white box..you have to take it out from the box ..install it and put the back cover and ready to go... :)
1396946
Leave the packaging on. It fits perfectly with the supplied back cover on my Samsung Galaxy S4. It gives me much more usable time before recharging. Enjoy the battery!
1396947
Do NOT take the white paper off of the battery. Put the whole thing in your phone's battery slot and then put the TPU(rubbery) case over the back of the phone
1396948
Well you don't take the paper packaging off the battery. On the back there are 4 metal contacts that must meet with the contacts on the battery holder of the phone. It shouldn't be too difficult to install.
63731
Unscrew the battery case, the part with the button. There's probably a tag or plastic between the batteries so it didn't get turned on by accident during shipping
661235
Take the battery draw out and make sure it is clean & dry. Leave out for a while and then replace. I think this is what I did when mine did this. Of couse I don't remember where my instruction book is stored. If all else fails replace batteries. Hope this helps.
251567
I agree. Send it back. Mine has been perfect. Changed the battery once and it works great.
2282303
gently place it in the seating for it and leave it alone. moving it about while it is charging will wobble it. take it out of the seating and use base as a night light when it has charged a bit. it will hold charge for a long time.
1988642
Excellent question! I had to pry open the unit to find out. My recollection is that the timer arrived with a small plastic tab. I must have pulled the tab to activate the battery. The battery is well sealed, with a VERY tight fitting cover, held in place by a small Phillips screw. I will add a Dymo label on the back, for when it becomes time to replace the battery.
524514
Hi! I'm with Blackfire: here's their official FAQ:Use 3 AAA batteries. Press the green tab found recessed inside the handle below the swivel head. It is pushed down towards the feet and in and may be a little hard the first few times you do it. The green battery cover comes off. Follow the polarity instructions printed inside the battery compartment. To close first insert the tab in at the bottom and then press the cover shut.~Sean
2195011
Is it possible the battery is not charged? The instructions suggest it is necessaryto discharge fully then recharge. It may be it came discharged, and must be on charge to be recognized, I bought an inexpensive battery and it lasted aboutthree days, then began indicating it should be replaced. The only other possibilitywould be an incorrect battery?Best regards,Sammy
670292
Did you remove the cardboard beneath the battery they put in to keep from running down the battery during shipping?
931477
as i remember there was a little plastic piece under the battery you had to take out. It keeps the new battery from running down during shipping etc. After you remove it, the scale should turn on.
771163
Where the batteries are if you look on the bottom there is a piece of rubber that keeps moisture out of the charging port. Just pop it out and plug in there. If you're looking at the back. Should be bottom right corner.
454356
Just squeeze tabs on either side of the lower part of the handle and pull down. Battery should slide out then slide fresh battery in and your good to go. Tabs are tight at first, but battery will come out.
1904418
I removed the battery (it's a Sony US14500VR2) myself using only kitchen utensils :-) I used a butter knife to open the unit (twist it like you mean it, but be gentle), and a pointy knife to separate the battery from the tabs that are soldered to the circuit board. No need to de-solder anything -- be careful not to damage the circuit board!I inserted the tip of the knife in the middle of where the tab is soldered to the battery, and gently separated the battery and the tab by wiggling the knife and tapping it with the back of a heavy screw driver. Once you get the battery out, replace it with something better (e.g. "Tenergy Li-Ion 14500 Cylindrical Rechargeable AA size 3.7V 800mAh"). I removed the battery (it's a Sony US14500VR2) myself using only kitchen utensils :-) I used a butter knife to open the unit (twist it like you mean it, but be gentle), and a pointy knife to separate the battery from the tabs that are soldered to the circuit board. No need to de-solder anything -- be careful not to damage the circuit board!I inserted the tip of the knife in the middle of where the tab is soldered to the battery, and gently separated the battery and the tab by wiggling the knife and tapping it with the back of a heavy screw driver. Once you get the battery out, replace... » Read More I removed the battery (it's a Sony US14500VR2) myself using only kitchen utensils :-) I used a butter knife to open the unit (twist it like you mean it, but be gentle), and a pointy knife to separate the battery from the tabs that are soldered to the circuit board. No need to de-solder anything -- be careful not to damage the circuit board!I inserted the tip of the knife in the middle of where the tab is soldered to the battery, and gently separated the battery and the tab by wiggling the knife and tapping it with the back of a heavy screw driver. Once you get the battery out, replace it with something better (e.g. "Tenergy Li-Ion 14500 Cylindrical Rechargeable AA size 3.7V 800mAh"). « Show Less
1947485
You have to take off the edge brush then take out the four screws in the bottom that hold the plastic base onto the unit. Once you remove the bottom, the battery is right there and easily accessible. When swapped out just put it back together and give it a good charge before you use it.
1560343
Mine had a small slip of paper with instructions on how to use it and how to charge it
727927
just keep it plugged in to the usb, I can't see how to replace the battery, no answer from vendor.
893986
you need to clean it. Mine did the same thing. Follow the instructions that came with the unit.if you don't have them anymore take the batteries out first, then put the unit in a throw away pan with a little unscented laundry detergent. Let it soak for about an hour and then use an old toothbrush to clean the bottom. Only put enough water in to cover the bottom part of the unit. Rinse it out thoroughly and let air dry. Put the battery back in and you're good to go.