My on-off button on the upper left of the case doesn't connect with the ipad on-off button. Does anyone else have this problem?
1401780
I'd contact Clam Case for support issues. My case works fine except the fact that in now has cracks all along the bottom. All of the people I know who've purchased ones have the same issue. If you're within the return date, I'd return it because it's inevitable. http://imgur.com/5HQmqT1
507855
no i have not. my case does not touch any part of the main screen. are you sure you have put it on correctly? i cant see how this could even happen.
403592
I unfortunately have the same problem. I ran a magnet over the entire case and there is not a magnet in the case anywhere (that's what is needed to put the iPad into sleep mode when closed). You could always send it back as it is defective.
1881397
Did not happen to me, but my gut would say you did not put on the case properly. My first instinct would be to take it apart, then make sure your external slider matches up with the mute/ lock button, then put it back on carefully. If that does not do it probably send it back as it may be a faulty case. (make sure ipad is not faulty as well).
2224248
Unfortunately I am having the same issue with the cracking top left bracket, and I have NEVER removed my iPad since I got the case just 1 month ago. I tend to treat my technology very well so it's definitely a manufacturer defect. That being said, Logitech offered to ship me a new one for free so for now I won't complain. I'm hoping that maybe the next one won't have the same issue (although I'm pretty sure it will because the plastic seems to be a bit flimsy- a bigger or rubber bracket would likely have done a better job).
207208
Try powering down your I Pad. I have the same case and it's working fine. I hope this works
1085263
What generation iPad do you have? You may not have the cover that is compatible with the version pad you have. Also, as the cover ages on occasions it tends to close away from the magnets that control the on/off. I listen for the off click. If I do not hear it I slide cover to line it up with the iPad and hear the click. This does not happen often. Also check settings as others have suggested. I have two pads generation 2 and the latest Air iPad and the cover works well on both.
1370952
I had no issues with the power button....but it is tiny. The unit turns off and on by itself so i barely used it anyway. But the design flaw is that the ipad had difficulty staying upright and fell backwards all the time....I couldnt deal with it any longer and returned mine. Ive purchased another brand via Amazon.
672390
No it doesn't. You have to manual still turn your iPad off! By far my favorite case to date.
541963
I Put my Clear Cover On yesterday and it looks great! When I put my iPad2 on the charging Dock it couldn't seem to make the connection..I tried several times..but something stops it connecting.. I just snap it off!Alway's have to take off smart cover anyway. So if you don't mind an extra second taking it off( it's Easy) buy the Cover it really is nice..
1881399
I have these on all roughly 15 of my companies iPad 2 tablets and every so often someone comes in my office and says this. The solution is to take the case off, toggle the switch on the iPad and case and reassemble. It make take a few times to get them to correctly connect. But I can tell you it will/should eventually correctly establish a physical connection
1450471
Yes it's unfortunately a known issue. I modified mine by clipping the thin piece of black plastic just above the power button completely away. Removing this piece of plastic does not seem to affect the integrity or function of the case as mine works great now.
921742
This is all very strange. I just bought a black case, and it DOES turn my iPad air on and off when I open and shut the case. I wonder if they've fixed something?
2029094
Yes, mine hasn't had any issues at all. I flip the switch to turn the keyboard off when not in use and when I flip the switch back on it automatically pairs with my ipad and works the entire time until I flip the switch back off.
1026347
Mine was giving me trouble. I disconected the keyboard and turned off the iPad and back on and reconnected and it worked again.
2037946
I just pressed it off and when I tried to turn it on it took two tries. It usually works though. I like it. I have like 6 cases and I happen to have this one on right now. Its a good case.
1399532
I'm having the same problem with the one I just bought. The auto-shutoff function kicks in when magnets in the case align with sensors on the iPad; I'm wondering if the ones in our cases are misaligned or just too weak to trip the sensor. I found that if I hold the case tight against the iPad and wiggle it around a bit I can get it to trip occasionally. There is a setting under "General" to turn the feature on and off, but it won't even show unless you've successfully tripped the cover sensors at least once.I'd debating whether it's worth exchanging the case for a new one. I'm having the same problem with the one I just bought. The auto-shutoff function kicks in when magnets in the case align with sensors on the iPad; I'm wondering if the ones in our cases are misaligned or just too weak to trip the sensor. I found that if I hold the case tight against the iPad and wiggle it around a bit I can get it to trip occasionally. There is a setting under "General" to turn the feature on and off, but it won't even show unless you've successfully tripped the cover sensors at least once.I'd debating whether it's worth exchanging the... » Read More I'm having the same problem with the one I just bought. The auto-shutoff function kicks in when magnets in the case align with sensors on the iPad; I'm wondering if the ones in our cases are misaligned or just too weak to trip the sensor. I found that if I hold the case tight against the iPad and wiggle it around a bit I can get it to trip occasionally. There is a setting under "General" to turn the feature on and off, but it won't even show unless you've successfully tripped the cover sensors at least once.I'd debating whether it's worth exchanging the case for a new one. « Show Less