Any one have an idea how you might get a tip out that broke off at the point of insertion. It was dropped on a wood floor &amp; the tip broke off clean?
1383462
I don't know, but I would call the Waterpik company, which I believe is in Connecticut. Their customer service dept. will definitely help. I have done that in the past for other reasons.
1091578
I haven't had any issues with mine, knock on wood. However, I know you can contact the company directly and they should replace it or at least be able to point you in the right direction.
1097625
It sounds like the screw didn't go far enough into the floor. I would first try and use pliers to see if you can snap it off a little more. If not, you will need to remove it and do it again. Is this the only screw that this happened to?
1656420
Nestor, Mine broke at the same location. I used a scrapper with a razor blade, just inserted it under the existing base (gently) then pried the base off, leaving the black backing. Then put new one on. Seems to work pretty well.
2148184
It's all about how you handle it. Consider it a collectible, made from plastic and metal cast. If dropped on its head I could see it possibly breaking. I personally haven't had any issues. It's dropped once or twice and it works just the same as ever. I did have to return the first one I'd ordered because the tip wasn't glued sufficiently. If was loose and sort of rattled around on its base. Had I dropped that one on hardwood floor I could totally see it breaking. But that's why I returned it. Just inspect it well, handle with care and you'll be okay. &#9786;&#128522;&#128512;
123323
Unfortunately, this happened to ours as well. Then, it simply fell apart. We returned it as we had only used it for a trim one or two times before this occured. It is a great design and a fantastic tool if it wasn't so poorly made. If they could work out the kinks we would try it again.
1593908
I had the same problem. It's a press fit but very tight. Pull the black tip straight out with a pair of pliers while holding onto the blue part. You'll see the bit is double-ended - just flip it around to use the other end/size and push it in until it clicks into the little slot on the blue handle.
1540954
Any replacement tip should work, as long as they are the same wire size, there shouldn't be a problem
1809764
I believe new insert, mine broke. The threads are week they sent me a new one and the same thing happened. Nice pen when working.
889147
Just replace the broken one. Also, you don't have to have all the needle slots filled to operate the machine. Some small detail work only needs a couple of needles. I'm no expert--just a newbie user. Enjoy creating!
1189917
I had the exact same problem.I finally broke down and bought some extra tips.Supposedly you can soak them in acetone to clean the tips.(I think it needs to soak for 24 hrs.
1844304
Hi, Well there are two ways I have used. Spray some WD40 around the top of the old tip then try to turn the tip with some pliers and wiggle it off. (If you do not have WD40 try 3in1 oil or baby oil). If it still does not give, soak the rubber tip in VERY HOT soapy water and with pliers, wiggle. The last resort is to cut the old tip off (with a box cutter or with a small hand drill using the small circular bit. Good luck!
1932852
Insert a butter knife and it will loosen and pop out, it will become easier! Mine was stiff at first, but now works perfectly with my fingernail .
837907
If you are asking if the tip can be removed, I checked today, and I don't think so. I didn't want to try to force it and break it, but the whole thing appears to be one piece not meant to come apart.
1728852
I suspect it is broken, as I don't see how it can work if the tip is not sealed to the shaft.
462764
Someone please answer this question for me and if it's not a screw on tip than how do you remove the glued plastic ferell to change tip??
2626
What happened to me was that the bit got stuck and has been impossible to remove. ALso, the drill basicaklly lacks torque.