i bought one recently from amazon the battery is 0% and wont charge up when conected to the wall outlet, this is the second one with this problem as amazon changed the first one for the cureent one, c ould the charger be the problem as that only gives...
1382037
Are you using a charger for this? All you need is the unit that comes in the package. Just plug it in to the wall and connect to the DC IN connection. Note there is a DC IN and a DC OUT connection.
2100816
Make sure the prongs aren't broken, or try unplugging the charger from the wall then put the battery in and connect it back to the wall. You might need to unplug/plug it in the wall everytime you need to charge your battery. Had the same problem
729594
it is hard to repair and not worth it. if you can, return it. I have the same problem with the charging battery. I returned. amazon has a good service
301226
I have had several issues with charging to date (1 year now). Most common is to start decreasing the battery level while plugged instead of increasing. In this case I wait until the battery goes to zero and then start charging. Another problem is that sometimes it just doesn't charge. In this case I press the charger more strongly and it works. In other words, I have been able to live with them, but these problems really upset me. I have also updated the firmware but then the battery started to decrease really fast while in use and I restored the original factory setup.
1381569
I have not had that issue. I bought a new one a couple of weeks ago off of Amazon for $20.00 that came with the charger new. I only needed the charger. I did not see on the manufacturers website the ability to purchase just the charger for this model.
399534
Most likely it is the battery. Generally the charger either works or doesn't. If its the original battery I can almost guarantee the battery is shot.
1838496
I Don't know. Mine fully charges fine. Could be a bad charger or battery. Contact the seller.
906931
Could be a lot of things. Most likely, if you have the original charger, it can not be working properly as well. Replace it with one that has a good rating.
1167433
Check your charging cable and (if applicable) the USB Wall Jack. I had this issue a while back, where the wall jack connector was not providing constant power (it'd provide it in a pulsing fashion). I later had a bad cable. Once I replaced the bad cable, it started charging with no issues.
1927596
First check to see if the connection is properly seated (fitted).It may be the charging cable....do you yank it from the battery or do you grab the connection that actually goes into the battery? If you have the habit of yanking from the charger, the wires could be weak and not making a full connection. Second question, how long have had the battery? They do wear and tear from many charges....nothing lasts forever.
1090692
Hi. I started charging mine as soon as I unboxed it. It had some charge to it but not 100%. So far mine is ok but I hope both of us didn't get a refurbished product. Maybe someone else will reply too.
587403
I called the Samsung company, and he told me to keep it plugged in the wall, and eventually it was a steady light and it started to charge. I let it charge for a while and it was totally charged. So try this before you go out and buy a new battery.
1900132
If you gave it time to fully charge, there shouldn't be a problem. I've had no problems with mine holding a charge. Contact Amazon. If it's faulty, they'll replace it quickly.
1219412
I can't answer this, in my case once I use the charged battery, my charger/battery will not take a new charge, is this a normal problem and should I look for a charger?
1391281
I just got my daighter's last week and noticed that the wall adapter was defective right out of the box. No big deal for me and I switched it to another I had lying around the house. Then over the weekend, it wouldn't charge at all. After trying a few things, I discovered the charging cable was broken/shorted/not working, so I just switched it, too. The nice thing is that it will accept any standard, off-the-shelf Android charger (micro usb plug), and they are fairly common with all of the Android devices I have around. This may or may not be your problem, but I figure if I got a broken/defective plug and cord, I'm probably not the only one. I just got my daighter's last week and noticed that the wall adapter was defective right out of the box. No big deal for me and I switched it to another I had lying around the house. Then over the weekend, it wouldn't charge at all. After trying a few things, I discovered the charging cable was broken/shorted/not working, so I just switched it, too. The nice thing is that it will accept any standard, off-the-shelf Android charger (micro usb plug), and they are fairly common with all of the Android devices I have around. This may or may not be your problem, but I figure if I got a... » Read More I just got my daighter's last week and noticed that the wall adapter was defective right out of the box. No big deal for me and I switched it to another I had lying around the house. Then over the weekend, it wouldn't charge at all. After trying a few things, I discovered the charging cable was broken/shorted/not working, so I just switched it, too. The nice thing is that it will accept any standard, off-the-shelf Android charger (micro usb plug), and they are fairly common with all of the Android devices I have around. This may or may not be your problem, but I figure if I got a broken/defective plug and cord, I'm probably not the only one. « Show Less
1677620
If the battery had a charge when it arrived, he base won't light up. Once its drained and placed on the charger it should light up, and then turn off again when its fully charged.
2196007
This may seem a bit obvious but ensure the battery is inserted in the charger the right way round. Assuming this is not the case, determine if the charger is faulty(if you bought a second battery this will be easy)I have had no issues with mine for the last year..