I purchased this product in 2012 but a switch has gone bad....what switch do I need to order to replace switch?
1401277
Yes - as Paul said - please contact us and we are happy to assist you with this. We can ship out a replacement at no charge as it is covered by the warranty. Our business hours are Monday - Friday 9 - 5:30 CST. Regards, Sarah 1.877.33.CHAMP or Sarah@ac-mn.com
1401278
Contact Sarah@ac-mn.com. She quickly answered all my questions during installation.
1247167
Have to check with suppliers but I remember reading about a switch Goodluck
1560933
Yes, as long as you get the switch that is not a "maintain"I did not end up using the switch, I actually needed one that does maintained so i ordered it as well, and I still have the first switch I purchased. Not sure if possible to resell this one or not. lwinters@greenwayeng.com
529555
no, it cannot simply replace a switch, it only works with a controller, and you have to have 4 z-wave switches that this controller will control
1247166
Have to check with suppliers but I remember reading about a switch Good luck
1391921
I don't know. The replacement had the switch in the same position as the original so I just installed it and it worked fine.
1594681
We had 2. First died with bad switch in 3 months..Second died in 5 months and company refused to send a new one. That second one a different switch and it also failed..
1452053
dear amazon i purchased this product in december 2012 and already it have malfunction! what can i do to have it replaced?
1362874
As long as it looks the same as your old one . Blow up the picture of the switch on the Amazon web site
1823017
I had purchased this switch recently. Zyxel has 2 years warranty on their hardware, which is reasonable.More info: http://www.zyxel.com/us/en/support/warranty.shtmlHope that helps :)
1589847
Look carefully at the model number. Mine did not have a switch! I ordered what I thought was the one in the pic...
2107857
I have used one for over 10 years and even bought a back up in case - our cat refuses to use the new style - she is a main coon and set in her ways - on yours - sounds like the switch is stuck or fried in the on position - check out or repair the switch. good luck to you
859831
You can order a switch here on Amazon http://www.amazon.com/gp/product/B00GW57SKM/ You can see video here how to install it: https://www.youtube.com/watch?v=-FUkhede0zo
1156841
Just wire the new switch the same way the old one is. Match switch with the old one colors could have changed. Put wire off the old switch into the same position on new switch. Do one wire at a time.
1000258
Dear customer, I am almost certain that this switch is what you will need to fix your problem. I delt with stuff for a long time, then I decided to replace this switch, now everything works well. take care and have a great day! Dave :o)
1874484
I not sure I quite understand you, But This switch has worked well for me in the past. and it is the same type I'm using now. If you have one like this and it has worked well for you , why change a good thing, I would recommend you get the same kind of switch.
38288
I had many problems with this myself. I tried to figure that out however was unsuccessful. I purchased other similar switches so I do not think I received a faulty switch. I would suggest YouTube.