Hi, one reviewer mentioned the bottles came unsealed. Are there any other buyers that have the same problem here?
1402720
The unsealed plastic containers do not present a problem for me. If the jars were sealed, it is possible that the un-sealing process could cause some of the powdery DE to float up and become airborne and the person who opened the jar might inhale some of the powder (although minor inhaling of this product that has the consistency of talcum powder is not a serious issue). Another reason the jars are probably not sealed is the fact that DE is mined from pure deposits from prehistoric freshwater lake beds. This product is not created in a lab and then purified or sterilized so there is no real reason to seal the jar to ensure purity. DE works in human and animal bodies to help remove and lessen the bad bacteria while not affecting good bacteria. It is pretty naturally pure so there no real reason to seal the jars. There is much information about DE at www.earthworkshealth.com that explains more of the benefits and usages of this amazing product.
1402721
Yes they come unsealed but I didn't have a problem with that. Don't carry a small amount on the plane with you- if asked what it is they think it's ashes of a recent relative!
1402722
It is sealed on the outside There is a plastic seal around the top of the jar
1402723
I received my 4 Pack of DE in unsealed plastic containers from Earthworks. I don't consider it a problem when buying from Earthworks.
962023
it is not normal at all. Also I hope the first bottle was full because mine was not and I sent it back.
396114
Thank you all for your comments. I returned the bottle, which appeared half full, and checked another bottle, which had the protective seal. It appeared that someone helped themselves to this gold in a bottle and put it back on the shelf.
1025952
Mine was sealed . I had purchased a bottle from my tanning salon and I saw no difference between the two.
1644318
I just inspected the 5 bottles I received from Amazon. Four bottles were sealed, the fifth had no seal. Very disturbing!!!
2110888
I did receive 2 bottles. First one I payed for. Second was free from the company. For trying their company. So its not a guarantee you will
515067
you can buy "new" caps that self seal and so they look like they have never been opened. These caps are cheap (26 cents a piece) so it is very easy for a seller to buy a bottle of oil from doTerra, pour out half or more and keep for themselves, and then fill the bottle back up with a carrier oil like coconut oil or grapeseed oil and the buyer would not be able to tell the difference. I'd rather buy wholesale direct from the company and no that no one has tampered with it than save a dollar or two and risk getting diluted oil. Check out https://www.aromatools.com/Black_Euro_Style_Replacement_Caps_for_Vials_p/9155c.htm and see how easy it would be to "seal' the product back up. you can buy "new" caps that self seal and so they look like they have never been opened. These caps are cheap (26 cents a piece) so it is very easy for a seller to buy a bottle of oil from doTerra, pour out half or more and keep for themselves, and then fill the bottle back up with a carrier oil like coconut oil or grapeseed oil and the buyer would not be able to tell the difference. I'd rather buy wholesale direct from the company and no that no one has tampered with it than save a dollar or two and risk getting diluted oil. Check out... » Read More you can buy "new" caps that self seal and so they look like they have never been opened. These caps are cheap (26 cents a piece) so it is very easy for a seller to buy a bottle of oil from doTerra, pour out half or more and keep for themselves, and then fill the bottle back up with a carrier oil like coconut oil or grapeseed oil and the buyer would not be able to tell the difference. I'd rather buy wholesale direct from the company and no that no one has tampered with it than save a dollar or two and risk getting diluted oil. Check out https://www.aromatools.com/Black_Euro_Style_Replacement_Caps_for_Vials_p/9155c.htm and see how easy it would be to "seal' the product back up. « Show Less
1770482
Something must be wrong with it, I've never had any bad tastes with any of the bottles that I've purchased.Maybe contact seller about a replacement.
1997097
Hi Kate - well it seems that only us purchasers will accept that this product has a problem with the leaking - krups it seems don't - I've emailed them. I am now about to send my THIRD Circolo back (purchased this time through Co-op online just to make sure it was not a 'faulty batch' that Amazon had in stock. Seems that it was not. Anyhows, going to chose another style now - don't want to because I love the modern style of the Circolo but it seems to me that until Krups acknowledge that there is a problem they won't actually sort it out! Dee Dannatt, Grimsby
407831
If you are talking about these specific bottles leaking ,NO.. I have bought three for my household alone and neither one of them leak and I ordered three one goes with me on the road,one is just my work out bottle and the other my husband uses for work and again absolutely No problems with any of them. Then my brother in law seen me with mine and ordered 2 one for him and the other for my sister and they love them and also purchased from the same seller!! Maybe the one you had purchased was just by accident was already damaged somehow.. So there are 5 of these bottles in my family and we love,love,love them!! Give it a second chance you will get a good one! There awesome&#128077;&#128077;&#128077;&#128077;&#128077;&#128077;
1549225
I just opened a fresh bottle, and the product was spoiled. It smelled like vinegar and it even bubbled. I have had maybe 15-20 bottles so far, and this is the first time that happened. However, with the hefty price tag of $30, this should not happen at all...
124772
Hi:) Yes, the product did come sealed and does not appear to be "watered down" in any fashion. C
1618935
Hi Lori, I am sending you a private email as well. First I am sorry that you have a poor bottle. That's not good by any standard. What you have Is not an "old" bottle (because we don't have any old ones) but a bottle with too much scent. I have organised a replacement for you. Again my apologies for your inconvenience. And a huge THANK YOU to all who responded to let you know about our customer service. It is lovely to see that so many people know how much we care about each and every customer and that we do respond to every email we receive and every question we get asked.
1352547
Haven't had that problem with the bottles I've purchased. Sorry I couldn't help!
149194
Melissa, mine was brand new. I am on the second season using this same bottle. I have used this product for more than five yrs. There may be something better out there but this one does what I want.
1944858
Sorry, I haven't needed to check the seals. I would send it back if it's leaking out of the box. I assume that you mean it is new.
169695
I just received mine and it looks like the box had already been open and there was no kind of seal on the tube!