What if I already am subscribed through Adobe and wish to go through Amazon instead? Is the customer account data stored by Amazon or Adobe?
1396195
I just went through this. You can't purchase a subscription from Amazon using the same account your existing Adobe Creative Cloud Subscription is on if it is active. You must purchase a subscription from Amazon using either a new adobe account or a an existing second account that has no creative cloud subscription associated to it. Then contact Adobe and they will cancel your existing subscription. I used chat support, I can't understand phone support at all. There is a caveat here and that is they ask for a 24 character redemption code, the ones that are on the cards you can purchase at resellers. The problem is, Amazon is not using these type of cards so there is no redemption code because you link directly to your account on Adobe through Amazon, it's done behind the scenes. What they had me do was login to my new account and confirm I can see the download buttons and paste in chat my receipt with activation date. Then they canceled my other account without a penalty fee. They will NOT cancel the account first without charging a fee, I would of preferred to have my existing account just switched over to Amazon but they refuse to do this so I now have two accounts. The reason I did this was because I do not trust Adobe any longer with my financial information or credit cards etc... I do use the software quite a bit and it is worth it to me to have access to this subscription I just trust Amazon more than Adobe. You have to have an Adobe account to purchase this, if you don't have one they force you to create one before being allowed to purchase. Contact information is at Adobe but Amazon would be the one that charges your card. With the break in at Adobe I would change my password often and make it something pretty long.
1688016
No, it's identical to the full retail version. The difference is in the licensing and who is eligible for a student & teacher edition. If you qualify, you will be required to provide proof to Adobe. Also, the student & teacher edition does not include a license key. Instead, you must contact Adobe, furnish proof of your student or teach status, and they will provide you with a key. http://www.adobe.com/education/students/studentteacheredition/eligibility.html
1549325
My screen shows a link that says "Share your own customer images." It's just below the main image on the product page. Your screen may display differently. Amazon's instructions do say you can upload photos "if you're eligible."
276104
This is a subscription license for the entire Adobe Creative suite that is paid/renewed monthly. You may install any of the software on two machines, PC and/or Mac and use the software simultaneously (e.g. Photoshop open on two machines at the same time). You may transfer licenses by revoking the license from another machine through the utility if you need to transfer the license to another (3rd) computer.
967824
I'd like to know this as well, I wonder if it would stack the subscription. I just wish I had checked amazon for the update as opposed to buying through the 'discounted price' from intuit. I really dislike quickbooks these days. Once they snag you for the auto renewal for enhanced payroll, you simply can't get rid of them. I originally renewed on a CC, it automatically reupped the following year. That kinda peaved me a little. I called intuit and they claimed to remove this from my account. Next year it reupped again, on a CC that was no longer current. But yep, I got the bill from the CC company. How is this possible???
1709210
I am not for sure. I have just recently started using Amazon and have not experienced a problem like that.
661978
It is not linked to amazon. They email You the code and then you can give that code to anyone you want
497036
You had to have ordered a free trial on a different website if you have monthly payments coming out. This is Amazon. You are only charged for what you buy on here.
1918926
When I purchased it, Amazon sent a receipt and it included the product key. As for a trial version, I am not sure there's even a product key - only for purchases
430417
Yes i just did this a month ago. I made sure I had the software key. Deactivate Premiere elements on the old computer first. Then with your new computer go to the Adobe website, they have "trial "software. Download and install the free Premiere Elements 12 (it's a big file)type in the key to unlock full version.
2134667
I did buy/download/buy computer and had to redownload. The WRITE WAY PRO people sent me my license no and allowed me to redownload - since I couldn't find the one I had previously - THEY MAKE IT VERY EASY!
1872449
No it will not. In any case that is not the application which was advertised. It is too bad Amazon works with third party vendors who debate customers as to whether the product has any value or application for them. It is a throw back to the old days when your money was not simply and cheerfully refunded. We find the process annoying and discouraging as to future purchases.
1050317
Is this the same seller, I purchase this product a while back and ask the seller question. The seller stated it is fully license and I should have no problem. I was able to register the serial through adobe. I would contact the seller first.
167287
Im in the same situation pre order sep 18... still waiting, the same messages as you guys. The only problem with amazon is that when you send an email to know whats going on they always answer with the generic emails of were sorry, bla bla, you can cancel anytime... I really wanted to have this cam before dec 5th... now ill have to travel for a month with out it.
1549327
My screen shows a link that says "Share your own customer images." It's just below the main image on the product page. Your screen may display differently. Amazon's instructions do say you can upload photos "if you're eligible."http://www.amazon.com/gp/help/customer/display.html?nodeId=13463981
172928
i was trying to upload images first time of the label and instructions but are pdfs and thus rejected by the amazon site.converting to jpeg will take time. amazon should have optoin of uploading straight pdfs..
1025348
None. They are the same unit. The extra costs at Amazon is due to their referral fees.