Why won't the up and down button not work. And we just got it yesterday
1382683
Our up/down lever stopped working after about four days too. I took the machine apart and couldn't find anything wrong with it and put it back together. We tried it one more time before boxing it back up to be returned and it worked (And has continued to work ever since). I have no idea what I did to make it work but my best guess is there was a loose wire that shifted back onto place. Sorry, good luck.
1382684
Sometimes the wires get pinched in the tracks and you have to take the entire red top off to get to them. We've had to do this several times.
1382685
It is probably been damage if bought used but if bought new it should work properly unless bow was damage or was drop hard on floor
1382686
I'd return it for a new one. My 8 year old grandson has been using his since December, with no problems at all.
1382687
If bought new the mail carrier probably drop it on accident hard or it is just stuck.If bought used it was just stuck
1382688
All of our buttons worked....we just couldn't get it to grab anything. Kids are bummed.
695007
is it still in teach mode? Make sure button on bottom is not still in test.
260182
I had the same issue. I had to wiggle it a bit. Ot worked for all of 1 hour. I suggest getting a new one and return this. Sorry about that
678412
We honestly never got it to work :( Hopefully someone else can give you some more enlightening advice!
66289
I just opened the box right now... No button inside.. i bought last year but it didn´t work..
81913
A little red button on the top. It is stuck and will not go either way so I have to send it back. I need to know how I send it back for repair.
981874
The quick answer is to use the "set" key hold it down until it responds then use the "mode" for up and use "mem" for down. When you get the right number hit "set" and move on to the next bit of info. Don't over think it. It's a very simple machine. Hope this helps. There should have been printed directions with it in the box.
1150806
Hi, Janet, No you don't hold the button down. Just push it down and it should start up and do the same to stop it. Ruth
814705
Make sure u don't hold the buttons in and just tap them that seems to work for us
65989
First off, be sure that the batteries are in properly!! I had to replace the batteries in mine and it's very easy to put them in the wrong way so be sure to check polarity. And, when I replaced the batteries, I had the same issue - it wouldn't fire back up so I removed the batteries, reinserted them and it started fine. There's no reset button that I'm aware of....
2126259
I bought mine at the same time and they it still works perfectly. Check if the button thing is still connected, you might just have to connect it again. If you can't fix it then it will be hard to buy a new cord because it is the only model that has a cord like this
658247
You have to manually push it down. But I assume you have already tried that and it didn't work.
518907
You need to read your manual. You have to hold the button down a certain amount of time. Had the same thing happen until I read the manual.
59165
Trouble Shooting - If you have this remote and none of the buttons work except for the volume buttons I have the solution. You have to press the button on very most bottom right, it says TV. The buttons on the second row from the top are for Source Input select, they are not for selecting controller types. 99% of remotes in the world use the top buttons for universal remote type select but this remote puts those buttons on the bottom. I bought this controller because we spilled water on the old remote but maybe the reason it didn't work was because we didn't know about the TV button on the bottom right corner. Trouble Shooting - If you have this remote and none of the buttons work except for the volume buttons I have the solution. You have to press the button on very most bottom right, it says TV. The buttons on the second row from the top are for Source Input select, they are not for selecting controller types. 99% of remotes in the world use the top buttons for universal remote type select but this remote puts those buttons on the bottom. I bought this controller because we spilled water on the old remote but maybe the reason it didn't work was because we didn't know about the TV... » Read More Trouble Shooting - If you have this remote and none of the buttons work except for the volume buttons I have the solution. You have to press the button on very most bottom right, it says TV. The buttons on the second row from the top are for Source Input select, they are not for selecting controller types. 99% of remotes in the world use the top buttons for universal remote type select but this remote puts those buttons on the bottom. I bought this controller because we spilled water on the old remote but maybe the reason it didn't work was because we didn't know about the TV button on the bottom right corner. « Show Less
1914534
Have you tried the reset button? Also, when you say "fire it up" exactly what do you mean? Pushing the button?
691246
Thanks for the reply. I ended up putting a small adhesive form pad on the button to make it easier to press. That seems to be working.
1513330
Most of the time I don't ever respond to these but since it took awhile for me to figure this out myself I'm going to help. I had the same issue.... Apparently there is some stupid little button on the bottom of the unit that I found. The fun part is it isn't even a button. You have to read the little strip where the sticker is and on there is says reset. Press and hold that button and the unit will turn back on. I hope this helps. PS. Remember there isn't an actual button so don't spend a long time like I did searching for an actual button. The button is hidden under the sticker along the bottom. Most of the time I don't ever respond to these but since it took awhile for me to figure this out myself I'm going to help. I had the same issue.... Apparently there is some stupid little button on the bottom of the unit that I found. The fun part is it isn't even a button. You have to read the little strip where the sticker is and on there is says reset. Press and hold that button and the unit will turn back on. I hope this helps. PS. Remember there isn't an actual button so don't spend a long time like I did searching for an actual button. The button is hidden under the... » Read More Most of the time I don't ever respond to these but since it took awhile for me to figure this out myself I'm going to help. I had the same issue.... Apparently there is some stupid little button on the bottom of the unit that I found. The fun part is it isn't even a button. You have to read the little strip where the sticker is and on there is says reset. Press and hold that button and the unit will turn back on. I hope this helps. PS. Remember there isn't an actual button so don't spend a long time like I did searching for an actual button. The button is hidden under the sticker along the bottom. « Show Less