I have made a batch of ice cream, but can't unscrew the lid. No tool came with this. Any suggestions?
1398466
A tool should have come with it; one did with mine. I just found mine - I thought I'd thrown it out. If you want me to mail it to you, send me your address and I'll send it.
398054
My husband took a hacksaw and made 2 slits in the right rear of the lid. Then drilled a few small holes and popped the square out. The tube now does not have to be undone to remove the lid. I have a picture but don't see any way of attaching.
1155755
I just took apart mine. There's two screws on the sides for the bottom section, two on top in the handle and one on the bottom on the bottom section. Takes those out then just force it apart. It's hard to force apart, but that's the only way.Sorry for the year late reply
1910391
I had this happen recently. I carefully used the corkscrew on a Swiss Army Knife and rotated it gently until it gripped the broken tip. Then I pushed the release button down hard and the broken tip slid right out. Go slowly.
1712968
Hey Jeremy B. I was also unable to twist the pump open. I ended up just opening the while led and scooping out with my fingers. I forgot about the lid difficulty when posting my review.
2058727
No, E.Wang You just have to unscrew it. But it was very cold and did it's job. What I didn't know is that your suppose to add fresh ice cream in this holder. What I did was place my unopened Ben & Jerry 's pint inside, from the grocery store to keep it cold until I came home. If you do have trouble I would use 2 flat rubber jar opener, one on the top one on the bottom and unscrew the lid. That would work. I hope this helps E.Wang
2233540
I am not at home to look at my container but if I remember correctly, there is a little piece of plastic somewhere around the lid that you snap off. When this piece is off, you have a place to put your finger to pry off the top.
158091
I haven't see the lid by itself, but I have a feeling that if someone would contact Nordic Ware directly, I bet they could help you with a new lid. I have had great success with going direct to handle a problem. Give it a try and good luck!
510938
I have had this problem also..I took 2 inch metal pain scraper put it on one of the humps on the lid and tapped it with a hammer. It took a few tries but it jarred it enough so I could unscrew it. Good Luck!
1502238
Try taking the lid off when it is not sealed. Then seal it and try it again. You'll have major trouble removing the lid if it's sealed.
964290
I did most of the things others had to get ours open, but the needlle-nosed pliers worked for us. The important part is the putting it away. We used several layers of waxed paper underthe little depressed sealing lid. You still can turn the screw-on lid down on it (just not as far as you would have) and it gives you just enough lip to use the pliers more easily next time.
220091
The lid screws off then there is a sifter with a piece of plastic/tape over it - Peel back that tape/plastic & it comes right out of the sifters(&sometimes; maybe a little too much comes out so be careful!!) :)
1032119
Take an equally small flat head screwdriver and pop the lid with it by putting it under the edge (just a little) closest to the middle (same side as the screw hole). I just tried it, as it has been quite a while. I had to gently 'pop' it in two spots on that edge.
481722
Hold opener parallel to the top of the can, and clamp on. You don't need to clamp very hard. Then turn handle clockwise. The other direction will not work. Use the pliers to take the lid off.
2058729
Yes, that can be an issue, but it's easily solved. Make sure that the ice cream is not up to the lid and tighten the lid so that it is slightly snug. It still has a seal, but is not tight. The other option is to let it sit out for approx 5 min and then unscrew it.
1949629
I found it easier to take the lid apart once I realized I need to pull the top off, not try to pry the bottom. I'm talking about the very top part of the lid. Just pop it from the rest. Once my husband showed me, I had to laugh at how frustrated I had been trying to get it apart. Good luck.
1531175
Hmmm. I have had to use a screw driver as well, but with success. So, my only advice is to try again with the screw driver because the lid is very tight. Good luck.