Since having reviewed this computer, have you encountered problems and if so what were they? If you have used customer service, were you satisfied?
1388668
I have had no issues with this computer. To date I still think it is one of the greatest laptops I've ever had. I would have preferred it with Windows 7 versus 8, but that's not the units fault. When I first got this, i had some major issues with WiFi in my home. I called Samsung and they walked me through a fix in settings for it and it has rocked since then. If you are considering this computer, do yourself a favor a get one. It is extremely light, may be lighter than a Macbook Air. Everyone that sees it loves it. Nothing it better than a solid state HDD. It boots up in about 2 seconds. So yes, I'm Satisfied with the laptop and Samsung in general. I have had no issues with this computer. To date I still think it is one of the greatest laptops I've ever had. I would have preferred it with Windows 7 versus 8, but that's not the units fault. When I first got this, i had some major issues with WiFi in my home. I called Samsung and they walked me through a fix in settings for it and it has rocked since then. If you are considering this computer, do yourself a favor a get one. It is extremely light, may be lighter than a Macbook Air. Everyone that sees it loves it. Nothing it better than a solid state HDD. It boots up in about 2 seconds.... » Read More I have had no issues with this computer. To date I still think it is one of the greatest laptops I've ever had. I would have preferred it with Windows 7 versus 8, but that's not the units fault. When I first got this, i had some major issues with WiFi in my home. I called Samsung and they walked me through a fix in settings for it and it has rocked since then. If you are considering this computer, do yourself a favor a get one. It is extremely light, may be lighter than a Macbook Air. Everyone that sees it loves it. Nothing it better than a solid state HDD. It boots up in about 2 seconds. So yes, I'm Satisfied with the laptop and Samsung in general. « Show Less
678000
I just got mine a couple of weeks ago so I don't have any history. Because of your question I have assumed you have had a problem. Is this correct?
2208925
I can't help because my Dell Latitude quit working pretty quickly after it arrived. I got a full refund with no trouble.
1964629
Unfortunately, no. But I am very pleased with this little system. So far no problems. I may have just lucked out. I'm not all that computer savy, so my needs are few.
1105973
Yes....just a quick note about this computer. It last me 5 months...motherboard went out on it. I took it to get repaired, and they wanted $300 to fix it....other than that...it's a good computer
260796
Hi Seth. I red some bad reviews about this computer too.But these are not about reviewed this computer. More like sellers. I guess I got lucky. Mine is all fine as I wrote my review about this computer. This computer is hard working machine! !
2008267
no, but it's actually pretty good is an excellent laptop, I have not had any problems so far.
255807
I and some of the other reviewers had problems. Their experience with Customer Service was like mine. A tech answered the phone immediately and walked me through the installation and stayed on the line until proper operation was confirmed. If you didn't call them, you should.
2028689
i have had no problems yet. i would go to waring web site and contact customer service and talk to them.
1776423
Mine was fine. I had no problems with it. Maybe you got one that had a defect.
1649767
No, me personally I've owned this laptop for about a year now, and haven't had any problems. If you do, you can send it back to Asus and they have amazing customer service imo.
1729058
Does anyone read the question.. How is the customer service when you call for repair and replacement.
104300
I really like the machine, it works well, and no I have had no problems with customer service.
138435
unfortunally i have to return computer because was very slow,freeses,glitches and just to read 13 emails took me one hour and half, did not try games, had response from seller and he offer me to upgrade at his cost, but i had to send computer to him under my expense, and i decided to do it but for good. i hope it helps this response.
780890
yes I had a couple small issues, and just last week the hard drive crashed. I'm told that Toshiba hard drives are not the best. I gave the computer to my tech to research a better hard drive. Otherwise I like the computer overall.
857340
no problems once installed. the problems are in the installation. be prepared for parts that aren't machined properly and threaded ends that have to be forced into position. i had to use some of my shop tools to make it all work. maybe i just had bad luck with my shipped pcs. or...
136135
No I haven't had ANY problems! It's a Great Monitor, brings the Computer to life, you'll love it!!