Does it matter if the brim gets folded?Mine was shipped folded which left deep creases in the brim.
19460
It doesn't matter at all. The whole hat will "come back to life" once it's on and pulled into position. My hat sits on a shelf when I am not wearing it, looking more like a green hubcap than a hat, but looks great in a flash. I feel sure you will love you Tilley, they are great.
19461
same with mine....I soaked it in water then set it flat on a table...it straightened it out...
19462
I don't believe it will be a oroblem, but both Tilley and Amazon are both such fine companies that I'm sure they will stand behind the product if your issue doesn't resolve itself in a short time. Tilley makes a great hat!
19463
It's fine. I roll mine up and it always sorts itself out. It's the best hat ever
19464
I would call Tilley in Canada and explain your issue. I believe they can suggest a way to remove the deep crease. Otherwise, it's a outstanding out of doors hat!
19465
Soak thoroughly in hot water. Shape as you like. Let dry, preferably in sun.
799734
There were fold creases but I don't believe wrinkling was an issue. The sheets were folded and packed very well.
952123
Mine arrived in perfect condition. Unlike some of the other raters, mine had never been folded over and as such didn't have a crease in it.
1191012
No, that's why I returned it. There for hats that the brim is bent. We don't bend are caps so I had to return
705948
It has been a few months since I received my order. I don't recall the decals being folded in the packaging. I would request a replacement because the item is damaged. I don't see a way to make it stick other than being replaced
1937746
Mine was bent slightly there too. I thought it happened in shipping? I kept it though, it's not that bad.
1003522
Yup, same as mine! Mine fills just below the brim which is manageable (for me). I guess you need to call the manufacturer.
668807
I haven't had problems with the brim of my hats.I found it's best to wash them either by them selves or with just a few other clothes. Not a full load. I then remove the top portion of the plastic cage & let them air dry using the bottom half to retain their shape.
223623
The hat has a bit of a soft rumpled look anyway so I'd say packing it isn't going to be a problem if you can avoid folding the brim. :)
713487
The case I received didnt have any creases and was clear. After using it in the water I still didnt have any problems. You may try asking for them to send you another one.
429753
The manufacture has packaged this into packaging where it is folded for shipping. I have never had anyone ask about creases nor have I had anyone say there was, so honestly I can't answer that. I have had individuals say they make a great backdrop.
155631
Mine was noit creased but I think if you lay it flat in the sun it may flatten out. Or, you could try a warm iron but iron on the fabric side. Be carefull. I sure hope this works for you.
2169491
folded, but I did NOT experience the issue of "seeing daylight" that the previous answer gave. I didn't have any issues with mine.
116947
The brim is soft, and flexible, but does not flop in face. Pay attention to sizing comments. I had to send mine back in exchange for a bigger size. Without looking, I believe it was two sizes bigger. Fits perfect now. Hat comes with directions. Directions describe how the hat should fit. The second hat fits as described in directions. Otherwise, "NICE HAT". You'll like it. And thanks for the reminder; I need to put mine back in the truck. I physically work outside in all weather conditions. The hat won't even blow off my head. And if using the chin rope (forgot what it's called), it can not blow off. The brim is soft, and flexible, but does not flop in face. Pay attention to sizing comments. I had to send mine back in exchange for a bigger size. Without looking, I believe it was two sizes bigger. Fits perfect now. Hat comes with directions. Directions describe how the hat should fit. The second hat fits as described in directions. Otherwise, "NICE HAT". You'll like it. And thanks for the reminder; I need to put mine back in the truck. I physically work outside in all weather conditions. The hat won't even blow off my head. And if using the chin rope (forgot what it's called),... » Read More The brim is soft, and flexible, but does not flop in face. Pay attention to sizing comments. I had to send mine back in exchange for a bigger size. Without looking, I believe it was two sizes bigger. Fits perfect now. Hat comes with directions. Directions describe how the hat should fit. The second hat fits as described in directions. Otherwise, "NICE HAT". You'll like it. And thanks for the reminder; I need to put mine back in the truck. I physically work outside in all weather conditions. The hat won't even blow off my head. And if using the chin rope (forgot what it's called), it can not blow off. « Show Less
1268668
Mine came folded up in squares, and despite attempting to stretch it over my frame, the wrinkles are still very visible... and that was after leaving it flattened out for a couple of weeks. Unless gravity straightens things out or I can steam iron it straight, I basically just wasted $70. It's unrealistic to think I could take out the 4000 staples I've put in and restretch it.
2147929
I don't remember how it was folded, also don't remember if it was wrinkled, but if it was yes the wrinkles came out. Still in good condition and not wrinkled.
1050503
I did pack mine, but I did not fold it. I was afraid to. I packed it with the crown down, and little stuff around the crown to help keep its shape