What warranty comes with this machine? Is it the same as a dealer's? Where would I have it serviced?
1402176
Hi Carolyn. We here at Pal's Discount Vac & Sew are a fully authorized/accredited Janome Dealer. A machine from us would come with a full factory warranty. Furthermore, this machine would be able to be serviced by any authorized Janome Dealer.
231540
For the maintenance book, try contacting customer service at www.poulanpro.com. They also have a list of dealers and service professionals.
2177779
No idea. But there is no warranty unless you buy it from an authorized dealer
794088
I think it has a one year warranty, I'm not sure! Sorry! It is a fine piece of machinery, I can tell you that.
3816
Not sure. I tried to research that and got various results. Pretty sure optima will warranty it even if you have to do it thru your local parts house.
2143131
Hello, We have never had a warranty issue. Very rare for theis machine to need warranty work at all. They are great quality machines. When or if there is a warranty issue, you would contact Sebo company and they would let you know the nearest service center to your zip code.Thank you Kim
720138
The machine comes with a limited warranty by the manufacturer. Since the machine is powered with only your power vs a mechanical part, I would not bother with an extended warranty.
400462
Yes, you get the full warranty however if you have an issue and need to return it like I did you will wish you had bought from your local dealer. Mine was a lemon and the local dealer wasn't very helpful since I didn't buy it from him.
417560
Only when you purchase from an authorized dealer will you receive that warranty. (My understanding)
1474491
Manufacturer's warranty is three years if purchased from an authorized dealer. The unit has to be returned to an authorized repair shop. There aren't that many around and the web comments I've seen don't exactly give them glowing reviews
2192111
The warranty is one year parts and labor which is standard. I never buy the extended warranty. It's a well made machine with good reliability just like a Toyota.
1909593
Hi there, Yes it did come with a factory warranty. We are very well pleased with the machine.
1201771
There is a limited factory warranty. We are hoping its all it says, and we will have a good life out of it. time will tell.
2138129
Send it back. Had one that did the same thing , it was a burned out motor . Sounds like you still hxve a warranty.
1501427
According to the manual there is at least a 30 day warranty on defective parts. I don't know if there is a longer warranty on factory caused problems. I found this on page 19 of the manual. The one I got wouldn't start so I took it to a repair shop. It cost just under three dollars and it runs and starts wonderful.
1923753
It's a one year warranty. The machine functions very well - a lot of bang for the buck.
372137
It comes with a manufacturer 12 month warranty. I had a repair done on mine, I had to pay the shipping to the repair facility but they shipped it back