Did anyone not get a cord with their light pad? The pad isn't damaged but of course won't turn on without a cord!
1379517
I bought 2 light boxes, one for my mom, both had cords but mom threw the box out and the cord was in the box but very hard to find. Both of us had a hard time finding our cords. At least we found them!! Awesome light box!
697216
When I installed mine, the light came on as soon as i connected the wires from the keypad to the ones coming out of the wall, i don't think there is any way to manually turn it on. I would check to make sure that your wire connections are good, if they are, you may have gotten a bad keypad Check the instructions for a 1 800 phone number for the keypad company. Maybe they can help
2257676
if the lights went off,probably broken!send it back for a new one.mine is working perfectly the lights are on everytime.check it out too if there is sound coming out the speakers.if not,simply send it back coz that thing is broken!
2183134
Thank you. I have tried the power cord and it did not work. Is it hard to reset the default?
1314025
Sorry, I got mine with power cord and I'm very happy. You must contact Amazon.
1004675
Just tried unplugging and plugging into power. Light was on prior to plugging into power. Light did not come on after energized. Needed to be switched on
766498
Help! Same problem. Ours worked for less than 24 hours and will not turn on at all, no light, nothing. It doesn't even almost come on. Blank. Screen. Frustrated!!
506786
I am glad I am not the only one. I am also on a mission to find a cord - love the camera - hate not being able to find a cord. I do have a digital card reader already so I'm not too worried, but I really want a cord. I'll let you know if I find one.
875622
Sorry it took me so long to respond. There's a little button right next to where you plug in the cord. It almost looks like a little light itself.
1952223
I had the EXACT SAME experience and before i figured it out I thought it had died on me. I started the whole Amazon return process and then realized, like you said, that it needs to "charge" for a bit after plugged in. I have to say that it's kind of annoying but I love the light so much that i"m willing to look past that> Maybe it's a hint to me that I need to get my son a power strip so that he doesn't have to keep unplugging things to charge items. =) Hope this helps. ~ Nikki
737780
You can either use a flashlight or turn on the light. I have other heating pads that also do not have backlights. Please do not let that deter you from buying this product as it is inconsequential to it's performance.
921710
That'll happen if you first plug the cord into the wall before plugging the cord into the pad. Unplug everything, then plug the cord into the pad, then plug the cord into the wall. (And they insist that you not use an extension cord or strip. They say it might cause the unit to malfunction.)
1060359
I called about my pad and simply told them it was not working. No questions asked except what my address was and they sent me another one. I told them the light comes on and then blinks off and it does not hear. I did not have a problem at all with things turning brown. That is scarey!
345963
Have you considered that it may be just broken ? It should light up right when you plug it in. Play with the sensitivity ... If still nothing them obviously it's broken.
902825
The superpad jack is slack. This also happens to my superpad, so what I do is hold the cord and twist it at an angle until I see the green light come on and then let it go. After doing this you have to give it at least a half hour before it comes on.
2088737
No zots? No light? No heat? Sounds BROKE to me! Really, take it back where you bought it and replace it or get your money back. Mine lights up when I push the on button and heats up immediately.
1299367
Are you kidding?IF IT IS CORDED,PLUG IT IN!!!If it doesn't come on,Try the reset button!!!If it still doesn't come on then there is no power at the outlet!