How do you get the top to twist closed? When I try to close it, the entire top just turns in the bottle.
1395754
With oil in bottle and top on, tip bottle to pour out. Top gets lubricated, then works fine.
1395755
Hold the glass bottle at the neck with your lower hand on the black washer/ring. Take you upper hand/three fingers and rotate the entire gold cap. Clockwise to close. Counterclockwise to open. You need to apply downward pressure with your top hand. If your cap is coming off you are pulling it off with an upward force. The entire gold cap rotates to open and close.
1395756
The top was so temperamental that I ended up replacing it with a cork and just using the bottom (bottle) part. I may give the original top another try someday when I'm feeling patient.
1395757
Hmmm. It should just close when you do that. Try taking the top off and messing with it to see if it closes that way. If that doesn't work, you might have gotten a defective cap.
1395758
I bought a different container because I had the same problem as you it would not close. But according to the directions I think your suppose to turn it counter clock wise. But for me it was always to slippery and would never turn so I have up and bought a container.
438647
I just turn it upside down. Use it that way. I also have 2 bottles. One I use as just a spray, no scrub. Then I remove the spray and put the cap which comes on it back on. Then I use the scrub bottle but upside down. It shouldn't leak.maybe your bottle is stripped.
651890
Make sure it is somewhat level. Keeping the bottom opening to the high side. When I tighten mine i just barely tighten it and it works like a champ. I also put vaseline on the inside of the cap to help when trying to open. Good luck.
1742811
These are great gifts. You pop it over too of bottle and grip the lower lip then it turns slightly. You pump up and down then it locks back into the little grove. Hope that helps :)
1295895
I'm guessing you might not be turning the cap hard enough to break the seal. I have trouble opening bottles with caps like this, and I use a piece of rubber non-slip shelf liner to get a good grip on the cap to be able to turn it hard enough to break the seal.
1075375
If I'm not pressing on the top part (opposite end of the part that submerges in the liquid), it won't rotate. So there's no button, just press the top and let go when you're done. Hope this helps.
1927418
Use a towel to wrap around the stopper and twist so that you can screw the stopper up out of the bottle. If a dry towel doesn't work, try a damp towel. You have to be careful to not stick the stopper to far into the bottle.
2087256
The bottom of the product should twist off, then securely twist the opposite direction to close after inserting new batteries. Thank you for shopping with us! ~GigglesWorld
1778456
Just take the bottom and top half and twist. It can be kind of difficult to open, I still struggle with mine.
2031862
The bottle that I have has a straw. It tucks neatly away when you twist the cap. Hope this helps.
926474
There is a lock on the top that uses a key and you twist the whole lock to open the can. If it is locked, it won't turn.
1121197
If it were mine, I would start by running warm water over it to see if there were a kernel of salt or something stopping it from turning. If that did not work, I would use a little cooking oil in the crack to see if that would loosen it up (knowing I would have a serious cleaning job ahead of me). I would also try using pliers to hold it thinking that might give me some additional strength and gripping power. I might even hold the bottle lightly with a vise while I tried to get it loose with the pliers. By this point I would be pretty frustrated so I would probably contact the manufacturer and give them an earful (nicely, of course). If it were mine, I would start by running warm water over it to see if there were a kernel of salt or something stopping it from turning. If that did not work, I would use a little cooking oil in the crack to see if that would loosen it up (knowing I would have a serious cleaning job ahead of me). I would also try using pliers to hold it thinking that might give me some additional strength and gripping power. I might even hold the bottle lightly with a vise while I tried to get it loose with the pliers. By this point I would be pretty frustrated so I would probably contact the manufacturer... » Read More If it were mine, I would start by running warm water over it to see if there were a kernel of salt or something stopping it from turning. If that did not work, I would use a little cooking oil in the crack to see if that would loosen it up (knowing I would have a serious cleaning job ahead of me). I would also try using pliers to hold it thinking that might give me some additional strength and gripping power. I might even hold the bottle lightly with a vise while I tried to get it loose with the pliers. By this point I would be pretty frustrated so I would probably contact the manufacturer and give them an earful (nicely, of course). « Show Less
2210303
Sry about that. Are you twisting it into place? If that's not working I'd contact britta for a new top portion of the bottle.
1258116
you are lucky Amanda because I have a 6 year old granddaughter who demonstrated to open and close the bottle with no complication. Basically click to open and press the cap to close. Don't forget there is an extra lock aside so make sure your girl realize that. I hope this help.....thanks
1297254
It unscrews. It took me a while to figure it out because the others lift off. If it gets stuck, gently use the part on top that closes the drinking opening like a handle and turn it to the left - remember this little saying - lefty loosey - righty tighty. It never fails me. Enjoy it.
2032361
If the seal is too tight I use a bottle cap opener. I will also turn the jar upside down and give the bottom a firm hit a few times. Hope this helps :)
1538750
The whole top comes off, from the bottom of the design. I usually twist slightly as I pull. It won't have any grooves or anything so twisting isn't 100% necessary but it makes it a little easier. It really shouldn't be that hard to open.