I just received mine in the mail and the lid doesn't stay shut as it keeps popping open on its own. Anyone else have this issue? Thanks
1397561
No. Unfortunately sounds as if there's a problem. Too bad because it is a fantastic addition to our home. Have had it since January with no problems whatsoever. You should return it and I recommend you get another.
1397562
Mine works fine...have been using it for over 6 months now without any issue. Very satisfied
1397563
mine latches and stays put just fine, there must be an issue with that one.
1397564
No problems with mine sorry!! Love mine! I have had it for quite some time now..
609495
I had the same problem. It has to do with the lid being secure and the latches in the proper position. Try taking the lid off and putting it back on then secure the latches as close to the front of the unit as possible. Takes a few times to get the hang of how to secure the latches. Cheers, Jeff.
2060202
I tried to replicate this issue with both of mine and could not. Sometimes if you do not have the prongs lined up correctly with the center piece the lid will not advance correctly but it will not keep spinning around. I think you may have a defective one. A return would be my suggestion.
2234235
Have had no problem. I empty after using and leave lid open a little while.
227305
when you hold it open for a while, specially of it fold it all the way back, it won't align completely when you close it, but it only only takes a few seconds to stretch it and close it so it aligns again. it's a minor issue with me because like I said I just push the lid from the area where it folds towards the front, a couple of pushes and it's back to closing perfectly, I can imagine with time I won't have to do it anymore.
389947
I'm sorry to hear you had a problem. Mine arrived in perfect condition, and I've been using it daily with no problems. I'm sure Amazon will help with the return and sending another one to you. I LOVE mine!
796541
I'm sorry to hear that but I don't have that issue with mine. I'm very pleased with the way my machine operates. Maybe check to make sure there are no clogs in the cover opening.
1595716
I just looked at mine. I noticed that I also had something rattling around inside. Sounded like a small piece of plastic. I saw no easy way to open. It doesn't affect the operation. I'm going to leave it and not worry about it. It's probably just something loose from the manufacturing process.
35445
Cracks formed in the lid. They replaced it with one with only one penetration. The original had 2. The crackes formed between the 2 holes. It should be fine now.
1170806
I've used this product about 6-8 times so far and absolutly love it. I seek out things to pressure can. As long as the little arrow on the lid lines up when I twist it closed, I have no issues at all. Sounds like something is defective and I would try to return it if you still can.
477875
i haven't had a problem with it not staying open. i have it in my laundry room and the lid stays open all the time.
1103379
I have the same problem. The rubber gasket on the lid expands causing it to jam up when you try to screw it on. unfortunately they don't just sell the replacement gaskets, you have to buy a new lid.I bought a replacement lid for mine and I rotate between the two and that helps. I'll use one lid for a couple weeks until it starts getting tight and then I'll switch to the other lid. This gives the rubber gasket on the lid not in use time to shrink back down to normal size.
329160
I have had a the same thing happen, only mine didn't happen until several months after use. I'm not sure if this is the right thing to do, but I just "pop" it down with my hand kind of hard and it starts. As Scott said, it started doing that after I didn't get it sealed and it leaked. So I am guessing that there is just some "gunk" in there causing it to stick. If you wouldn't mind, please post what you find out from customer service. I am still able to use mine, but it continues to stick occasionally.
544031
This is not typical. I have 3 of these and the lid closes very tightly. The plastic snap on cap snaps down hard and tight! So tight that it can be hard to open the white snap cap. As far as the entire "lid" it screw on very tightly as well, no leaks! I would send it back. I can close mine and shake and its very secure!
1337091
I have successfully opened one, but am not sure if it was luck or if using it lightly at a couple of different places on the lid kept it from bending. I have not tried it since. Sorry I can't be more help.
1110768
Sorry, I didn't experience such a problem. I just turned the top and it opened up. Perhaps running hot water around the rim of the cap might help.
351762
I haven't had that problem but this is how I get it closed. First, every few uses I use olive oil around only the angled edge of the pot that contacts the lid (as per the manual) I only use a little oil, almost wiping it all away. I loosen all of the wing nuts and then set the lid on the pot looking at how much space is between the two all the way around leveling this out as much as you can (it's never perfect). Then I flip up all the wing nuts into their notches. I turn one only until it contacts the lid, not pushing the lid down yet. Then I do the one directly across from it continuing like this until all are making contact, always going across from the last one I tightened. Then I start over with one tightening it most of the way, then the one across from it and so on. Basically I keep tightening across the lid and around until they are finger tight. Now, when my husband helps me can I always have seal failures and problems because he is strong and thinks everything needs to be tightened as tight as he can get get them and not so with the lid just hand tight by me and I am not strong. Now, if the canner is getting up to pressure I personally wouldn't worry about it. Mine may have a little bubble or sputter here and there and I don't notice it if it comes up to pressure. Hope this helps, it sounds very complicated when I typed it out but it isn't really when I do it just a system I follow.