hp envy 23 mouse dongle missing from the box. What next?
1390272
Having no idea what a mouse dongle is, I can tell you that there is nothing to which you have to connect the mouse. Just make sure it has a battery and the switch on the mouse is set to on. Same for the keyboard.
698665
No mouse is included in the box with the item. I picked up a Bluetooth mouse for about $20. This frees up my USB port for other uses.
1623405
The USB wifi adapter should have come with the driver software.If not, you will have to find it via google searching.
940017
The dongle or wireless usb insert must be used in order for the Microsoft 5000 Mouse to be seen by your system. Just plug the small wireless atapter into any USB port and restart the Computer. Give it a monment or two for the drivers to be read, once your pointer moves it is installed. Ciao . . Sal
296846
Download it from Microsoft. You can google "Microsoft optical notebook optical mouse 3000" and get a link right to the driver. Actually, it does not /need/ the software, since both Windows and Mac will initially see it as a basic USB mouse. However, the software will allow you to set the scroll speed and options for the additional button on the side (which usually activates a nifty magnifier).
1981707
Mine came without a cable cord, what should I do? It contained the ethernet, USB and power cord....
1215775
I had the same problem but I had two sets of Bornd silent mice. I had the wrong mouse with the wrong USB connector. Just ensure you have the correct matchup. If you lose the USB connector the mouse won't work with another. It's a set that matches.
1271503
You need to make sure your laptop or desktop has Wi-Fi (wireless) connectivity. Also, it's od idea to buy from vendor you know and trust. I had two HP Wi-Fi mice go bad on me
709231
I'd hope most likely you could get a replacement sent or if not maybe find a spare usb piece. if not that's just plain stupid because that piece is smaller than the tip of my finger. if I didn't use the mouse all the time and keep it plugged in my laptop, that usb would probably been long gone. Oh J Berry, this is how you program the mouse for any computer. First, open the door next to laser lens on bottom, insert 2 AA battery, and return and close lid over battery compartment. Okay! Okay, joking aside, insert USB plug into any USB port you have free(note: easiest to reach, seems to work great). Alright, turn mouse over and find switch which has 3 options; off, on with battery save(no lights), and ON( screw energy saver, this mouse is bomb), turn to either Ons. Bam mouse now works with you pc
2185670
I was wondering the same thing. It looks like it comes with a dongle, so if the drivers are there, I think it is.
471743
Irish Eyes, The USB dongle is tucked away in the battery compartment. Just open the battery compartment on the bottom of the keyboard and you'll see it.
1553823
Unfortunately, the USB cable can only charge the mouse but not recognize it as a working mouse in the computer. You must need the USB dongle at the same time.
630253
Well, I paid for a *NEW* mouse and I am certain that I received a *NEW* mouse. It is false advertising to claim the product is 'new' and then send a 'refurbished' product. As far as what's in the box? Well there's the mouse, the blue tooth dongle, a small booklet and I think a CD for advance features. I love the mouse - best one I've ever owned. It's got a nice heft to it and it works flawlessly.
1944049
Dear Kornelia, the mouse came with an USB Bluetooth adapter.Connect it to your computer, after recognition, look down your mouse and will find the ON/OFF switch.Turn it ON. If you can't see the red light then charge the mouse'a battery with the USB cable, the connector is on the front side of the mouse.If all above was meet, then your computer should've recognize your new mouse. Enjoy it as me.
1161413
The USB is located in a slot on the underside of the mouse where the battery casing is. Slide off the battery cover and you will see it there.
455286
Common problem. I solved the "USELESS MOUSE" by attaching the wifi dongle to to the extention cord it came with and made sure it was visible. There are other 2.4ghz controls that maybe interfering too. Make sure no other wireless apparatus is being used around it. this does not have a bluetooth capability. This is the downside.
848645
You need to use Logitech's Unifying Receiver software. Follow the steps to reassign the keyboard and mouse to one dongle