What's the point of an Amazon pre-order... ...if you don't get the product the day it comes out (or 2 days later with Amazon prime shipping)?
1400517
I agree. I too pre-ordered in early Aug and I also received the moved up email only to find out it was later than stated. As long as I get mine in time for Christmas I don't care, but at this point I am a little worried that I'll even get it by then. I hope that Amazon takes the lessons learned from this and other hot pre-orders like the Wii Fit to heart and improve on their service level standards. **Update** I was checking my account for another reason and I see now where I should be getting mine by the 24th of this month. Odd. But good news for me, I hope it actually ships then.
29849
Can anyone explain to me how does Amazon's return policy work if I pre-order it and decide to return later? Thanks.
751323
We have it in stock, but it's the end of the day, chances are Amazon will not be able to process your order on time to release it to us or any other reseller for shipping today.
792353
Good question. I switched from my Newegg preorder on the 17th due to Amazon's previous early release date. Considering I haven't even been charged yet this is really starting to worry me here...Still says estimated date of tomorrow though.
1248530
Yes, my expected delivery date was suppose to be feb. 19. When I asked the amazon rep why my order had not shipped yet as of feb. 18 I got concerned. Her excuse was that there were many who had preordered and that they did not have enough to fill the preorders. I said that doesn't make sense, I preordered mine back in nov of 2013, how could I not have one reserved already? The only solution they suggested was to cancel my order and order from one of the other seller on amazon and they would refund the difference in total price paid. Which isn't a good option because if there were any issues with the item, I would have to deal with sending it back overseas and that would be more of a hassle in time and money. I'd much rather deal with amazon directly. What I think actually happened is their shipment has not arrived yet from their supplier whoever that may be and that's why our orders are delayed. They sent me an email that if they don't have the item by mar 21, they would cancel my order. If that happens, I will tell them to honor their first offer to refund the differnce I pay if order from another vendor. Because at that point I really wouldn't have any other choice.
1787752
it is now 4pm eastern time and mine stills says not shipped yet so knowing amazon it will say this until the April 12 (my expected arrival date)and then get changed even though it is already obvious it is not getting shipped because they have already updated this site from saying backordered to 1-3 months heaven forbid amazon actually only preorder the amount they are getting and not make false claims, I spoke to them and they stand by the computers saying it is getting mailed out today yet when I asked if they can double check they put me on hold 20 min then hung up
2192752
Ordered on the 10th. Expected to deliver on the 13th. Watching amazon for a status update. Would not be suprised if it got switched to backordered.Update: Amazon has updated the delivery date to the 16th today (This is on one-day shiping). Let the customer know the day it's expected to be delivered that it'll be delayed is quite dumb. Stay classy Amazon
365965
ask that to amazon customers service , they wont reply here , but if you get free super saving shipping and order it now you should be getting it by friday if everything goes ok and depends how far you are from a distribution center
259510
I am very upset. Because I preordered this on 7/1 and was expecting to recieve it this week. Every online store has these and shipped them out to people. What the heck is going on amazon? Why have something for advance purchase and not have the item ready when it
1739963
I ordered mine on April 7th of this year and I got my confirmation e-mail from Amazon today saying I will be getting mine on Thursday May 8th. I'm assuming that anyone who ordered it after or at the same time will not be getting a release date delivery and those who ordered it before April 7th will either get theirs on the release date, Wednesday, or Thursday.
96793
Yeah I know, it's terrible how long it's taking honestly. It's now the 18th, and it still says not yet shipped, since tomorrow is Friday, and they don't do weekend shipping, it'll be 22nd on Monday and it STILL won't be in I'm pretty sure, unless they ship it later tonight and it comes in tomorrow...With the RAM difference and with how long I've been waiting already I'm gonna have to stick with Amazon myself.
1023561
No, Bal, for a brief moment Amazon themselves had it for preorder, and thats waht we are commenting on. It was literally only available for like a few hours. We are both waiting for a shipment update from amazon.
2094099
I had the same results when I sent them email; that's why I decided to call them. As far as lying, if I don't get my order in another week, I'll know who did the lying/misinforming. Amazon should realize they have alot of competition and I'm willing to pay a couple extra dollars for better service than this. I'm supposed to get my order by the 17th. I'll drop a line here to let you know what happen, if you like.
1325045
If you are a Prime Member you'll have it 2 days after ordering. Otherwise, you can specify how to ship when you checkout.
1995892
He's right. Some shops are shipping today in fact. Hopefully Amazon is getting some stock soon. I must have one of the earliest pre-orders in.
294821
amazon generally overshoots their estimated delivery dates. most times i've found things to arrive anywhere from 3-5 sooner than the projected time frame (if you used the super saver/standard shipping method). either way, i think the question has been answered
404653
Amazon Prime is not what it used to be! It used to mean free 2 day shipping.. not anymore. I have actually had Prime items not ship for 3 days! It's not worth it any longer, if you ask me.