mine doesnt have strong vapor. is it the way it is or defected? i just got mine shipped and its working fine except for the part my vapor isnt strong like the video posted up there even though i did put it on highest level. is mine defected or is it...
122081
My elephant too. I contacted the company. They said if you have the reciept, to email them and they will send you an email response with shipping address, etc. and they will send a replacement part. You likely need an entirely new base/body of the elephant. You will need to clip the wire and send it in with the reciept (less than 1yr so it is under warranty). Or, if you don't want to do all that, they told me I could return it to the store to return or exchange it. I think a trip tp the store sounds best.
1890845
I had the same issue, on the bottom where you put the Butane in (there should be another tube around it) you'll see that it has indents, use something small like a flathead screwdriver and twist it to the left increasing the power of the lighter and it should work.
1609693
I just bought this too. Got it at Canadian Tire. Vapors came out at first then after about 20 minutes no vapors then we found it leaking. Dried it out and we will be returning it over the weekend. This items sucks. Thinking that all bottle humidifiers will do the same thing so I will be purchasing another beaker one from pureguardian. They are are my Walmart for $29.99. I already have one and it works really well so I will picking up a second one for my daughter's room.
309039
Did yours break or are you just curious? I'm going to be putting one in my new house so that is a good question. I don't live in the house that I put this in anymore but it seems like it's a "sealed" design. If you can't find parts on amazon then probably not.
1110525
I actually received a little water with mine! Imagine my surprise when I was looking at the specs on the motor housing and noticed water on my countertops. Appeared to be clear but smelled stagnate (the blue covers had fallen off the threaded cinnectors and allowed the water to run out). Shipping was several days later than promised, but I have not connected pump yet so I dont know what else comes with it (hmph).... sounds like some better QC is in order here. I did get the threaded to barbed connections.
1647351
same here- tried cleaning it, no luck- when I first turn it on a lot of mist comes out and then hardly any, then puffs, then nothingedit- just poured out a lot of the water out of the cup and it works beautifully again! I think it requires a lot less water in the cup than you might think...I misplaced the measuring cup that came with mine. Although if yours doesn't mist at all that's probably not the problem....edit again- it ran out of water before the cycle was done...so that doesn't seem right to me either
1203525
Hi Michael: That is not normal. I'd see about getting a replacement. Mine ignites very quickly and well.
544259
Cool. It's ionized so there not actually much vapor, just a thin stream. I love mine and I even thought about getting another one if that ever tears up. It's great for eo's :)
2273690
I will be honest with you, ours was broken when we got it , then they had no more. All i read are bad reviews on the product and the company. good luck
1650774
After filling with water, adding a few drops of my essential oil and turning on the unit...there must be heat to create the terrific aromatic vapor...I have not noticed it being extremely hot. This unit works really well.
666351
Mine seemed to smell fine - so I'm not sure what you're experiencing is normal for the manufacturer. I'd consider asking for an exchange to confirm it's not something off on that unit. Just my $0.02 :-)
434052
Send it back it is defective. Mine was fine. Yours is not the way it should be.
1142174
Suprised it was damaged!! Mine was packed like a very well! As for the temp? I had that problem yesterday. Smoked a pork roast. Fired up just fine and was running too hot 250! Had both burners on low and both dampers open all the way. So, I turned the valve back on the propane tank. Next think I know the temp is at 150 and when I turn it up the temp will not increase. I shut everything down. Opened the valve on the propane tank all the way and restarted it. Worked fine after that. The propane regulators are very cheap now days and seem to have some issues. I have only used it 3 times and here are some suggestions. Keep what you are smoking if it is a small amount at the same level as the temp gauge. Only use 1 burner at a time. Why? When the 1st one burns out of wood chips you start the other. Then you can change out the chips and it is not hot. Wrap the pans in tin foil! They stay nice and it is an easy clean up when you are done. I am also looking into getting a very thin fire proof seal for the door. It is metal against metal and leaks some smoke. May not be worth the cost but a thought. Also..Make sure you burn it off!! Do it slow and work the vents and the doors as it heats up! They will stick! Hope this helps! Going to do a big turkey this weekend?! Yikes!!!
680829
I dont know! I had mine with the same problem. It seems like the switch got broken because it feels kind of loose compared on How it was before. Mine It also got water inside. Did your flashkight got water inside too? I have not tried to fix it yet.
1008859
I had the same problem. I contacted the seller and they sent a new one and I had the same problem with it. Just a bad lighter. I would contact the seller.
1688420
Has yours broken? I was just thinking about ordering one. It appears that they have heating element issues with the old one. Maybe I will wait to see if someone orders it for Christmas and posts responses. Let me know what you think of yours.
1157613
Hi sorry to hear about the issue. If you have tried everything with no luck, would suggest swapping it out for another. 1 of 3 I purchased we ended up returning. Now, we got ours at a local store so I didn't have to hassle with repackaging/shipping. My sister bought one and had issues as well. I commented on the table top version of this fan that unfortunately the manufacturer is not very consistent, or that QA is lacking. Despite the little issue i had, I am very very satisfied with my purchases. Good luck and I hope you get to enjoy your fan soon!