was a Christmas gift, cannot get the remote to work, have checked batteries
1382351
I have experienced some trouble with my remote, had to remove the rubber "on button" and reposition over the switch inside to turn remote on/off and at this time my remote will not operate when I push the selection "predator calls" allowing you to scroll thru the various calls, it just freezes up and I have to turn it off and on again and scroll to a different screen to run the calls I need.Other than those issues, I haven't had any other problems. Does seem to be the weakness in an otherwise nice call. Have brought in a few dogs with it over the last year.
1382352
mine didn't work either when I got it and I had to send it back and they sent me another one. It works fine
1382353
I have experienced some trouble with my remote, had to remove the rubber "on button" and reposition over the switch inside to turn remote on/off and at this time my remote will not operate when I push the selection "predator calls" allowing you to scroll thru the various calls, it just freezes up and I have to turn it off and on again and scroll to a different screen to run the calls I need. Other than those issues, I haven't had any other problems. Does seem to be the weakness in an otherwise nice call. Have brought in a few dogs with it over the last year.
1382354
Seems to be a common problem. Call Primrose and explain it to them. They will exchange it for you. Remember ( as I didn't ) that there are 8 batters that go in the receiver. Pull battery case out and 4 more go on top. Good Luck!
1382355
Try fresh batteries. Also be sure they're installed correctly. It sometimes takes 30 seconds or so for the sound track to run. Otherwise, return to manufacturer. Good luck with it! Shoot em all!
1382356
I don't know. When you get it to work, it works good. I've called two coyotes last Sunday with it and called other Coyotes at other times.
549719
Please pull out and check the battery, may be the battery is opposition. The remote please aim at the receiver. Thank you!
2281667
Hi,I believe your doing everything O.k. . Just that , if you are using the remote , i would try pressing the button dierctly from the box??Have a good day.
2090762
If you already tried new batteries , then I would contact the company and send the remote back for a new one. You shouldn't have to do anything with the remote to get it to work properly. Did it work before?
6179
I suggest that someone should remove the remote back and check the battery that came with the unit. It has a # on it and maybe the voltage... Any store that sells the battery will be able to assist you further.
856556
Try to reprogram the one that doesnt seem to work. I learned how to program my new remote on youtube. It was pretty odd, but it worked. The old one still works too.
2136751
Are you saying the remote would not work? Or the unit itself? The unit gets plugged into the wall socket. If the remote won't work, I would contact the company.
566669
I found the buttons on the remote somewhat difficult to press and get a response. Also, you must get close and be absolutely direct, straight on, in pointing it. If it still doesn't work, contact the company. They have very good support and if they can't help you, will most certainly replace it.
369163
Troubleshoot: *Make sure the clear protective tab is removed between the battery and the battery cover.* Use brand new name brand batteries to provide enough power for the remote to communicate with the candles.* Contact us directly if you still have an issue. Thank you.
949516
I haven't had to change mine yet. Had similar frustration with another remote and took it to Batteries Plus franchise and they figured it out. Chances are it will need a battery they sell and not available at Home Depot, etc. That's my suggestion.
495005
I had the same problem. I had to reprogram my old remote too and did it a couple times before both of them worked.
1344831
Welllll, we have this problem too. I called the company and got a new remote and it still didn't work all the time. We put a titanium battery in and it's now working all the time but I really don't know if that's why.
1278235
Unfortunately, I could not seem to get my remote to work either. I have contacted Fisher Price before (on another product) and they have wonderful customer service and I am sure they will replace the remote for you!
1085933
I had a remote that stop working, I changed the battery, still did not work. I order a new one. Sometimes thing just goes out. Good luck.
848992
Try flipping the battery over! I had mine in upside down! Otherwise call the company. My sister got a replacement remote for a different product from them.
1650604
thank you. The one i currently have, remotes quit working, tried different ones. But think i need to replace old unit, with a newer version.
727750
Replacement the battery in remote. If that does not work contact viper or a service center.