My scale says I'm a few pounds lighter than I actually am. Is there a way to adjust the weight? And has anyone else had this happen?
1383114
I have the same problem. The only way to get around this that I know of, is to first step on the scale, wait for the reading. Then step off and wait for It to reset, or It says ready. Then step on again and It should be correct. For some reason It is off by 4 or 5 pounds, the first time you use It after auto shutoff. I wonder If the manufacturer knows this ?
1383115
You know ours weighs about a pound and a half light. I didn't realize it until I weighed on my old scale, then checked with the doctor's scale. Since my husband has macular degeneration, I was just glad he could weigh himself without my reading it for him. I just add a pound and a half to whatever it says. I didn't see anything in the user guide about resetting it.
1774007
I haven't had any problems with mine. I can weigh then wait a couple minutes and still get the same result. You might contact the manufacturer. I've heard they are a small company and really easy to help with problems.
1651038
I suppose it' possible that you have a damaged or faulty scale, but make sure you have it placed on a firm, hard, level surface before using it. I have calibrated my scale with two of my doctors, both of whom have similar, but larger electronic scales & both matched perfectly with mine. However, another, old fashion "weighted" scale was "light" by several pounds.
1203304
I used a tape measure... Weight isn't always accurate; I've found. Build/measurement is more important.
130890
There is something wrong with your scale I have two both 1st on scale are correct I would send it back for an a new one once you get it back you will love it.
954048
Hello Pavan. I understand you are experiencing difficulties with your product. Perhaps there is a reason for the fluctuation. Have you placed the scale on a steady surface, free of movement and/or vibration? For further assistance, you can contact me directly via email [esty@measupro.com] or telephone [855-797-2253]. Kind regards, Esty Smart Weigh Scales
2145729
First, remove the batteries and then reinsert. Put scale on a hard, flat surface. Step on the scale for just a moment, release, and then let the scale reset to 0.0. Do this a couple of times. Let the scale auto-shut off. Now try to step on and see if you get a reasonable weight reading.
1849721
Hi JulieI think if when you weigh yourself it doesn't look right. I would return the scale. Which is what I didI have a scale called thinner which I bought 10 years ago from Bed Bath Beyond.It gives accurate weight as well as fat content
334399
I think your scale is broken. When I step on mine the zeros pop up then it goes to my weight.
503476
You have to recalibrated it. That should work. And try to put it in one place when you weigh yourself dont keep moving it to different places. I always take my scale in the bathroom and no where else, and I haven't had any problems since I purchased it. I had it for about 3 months Are you being careful how you handle it ? If not that could be the problem. And remember it has to be on a flat surface. You cannot weigh yourself on carpet or any surface that's not flat.
1320998
I have the same problem. I cannot figure out why, I don't even sync it to the app. I can get on it and get a weight that is about 2 to 3 lbs higher than what I get after 2 or 3 times on the scale. The reason I noticed is that the weight seemed off so I weighed myself on other scales I have and all of them read about 3 lbs less than this one. ??? I will email the company and see what gives. Good Luck.
479172
There is a button on the bottom of the scale towards the front. Just push it until you get the desired unit if measurement. Hope this helps :)
123452
Dino: I just weighed the UL20a on my digital scale. It came out as 3.4 pounds. Given that there is a possibility that the scale is not 100 percent precise, I'd say the manufacturer's quoted weight listing (3.3 pounds) is accurate. Diplomacy and collegiality among Amazon customers dictates that I not comment on your age or physical capabilities.:-)Mitch
2177492
It seems to vary on mine. Sometimes it will weigh something as light as 4oz. and then other times it takes 7oz. for it to start weighting. This is on battery power only though as I haven't used the supplied power supply yet. That may make a different, I just don't know. Otherwise, it's a very good scale.
2060406
I just ran to my scale to weigh this, and it's 5 pounds. Obviously the weight information on the product dimensions is way off. Good eye! :-)
1864902
tap the scale lightly until it reads 0. let the scale turn off. that should recalibrated it
512915
Yes, the weight changes when I move it. I also have uneven linoleum on certain parts of my floor though. My replacement scale has been fairly accurate on level ground. Weight only fluctuates up or down by no more than a quarter pound. So... My replacement scale is semi-accurate on a hard even surface. I can live with very small weight variations.