I attached everything correctly.. It all worked for about 15 minutes but now won't turn on again. What could be wrong with them?
1385777
Just to be sure, these are 12v lights. The remote has different flash sequences including off, make sure it is not the remote or remote battery.
1385778
Check the connections. First. Then press C on the remote and if it doesn't turn on then press A. If it still doesn't turn on then there is a problem with the product
1385779
You may have possible blew a fuse? Make sure to recheck all your wiring, I've had mine installed for almost 2 years now and they still work fine. Worst case is you might have a faulty unit.
1385780
Since you installed it I'm sure you know how to troubleshoot it. So just disassemble and write a complaint to company telling them what happen and I'm sure they will gladly replace yours for a new one.
1385781
Mine worked for a few weeks the each light started going out. I think it might be something to do with the power box
81650
Did you power on the PC? If so try and unplug and start over. If it will not power on it may be DOA.
1138728
I ran into a similar issue but fixed it by plugging it in and holding down the power button until it turned on. You might try holding it for 15 seconds or so.
1294940
I would put the last one you put it in another pla see if it happens could be faulty wire on led move around if the one like Christmas lights recheck all connection let me know if works or not
1204836
Really not sure how to answer this, since mine worked right away. I would check the directions once again and give it a few more tries - if no luck, it is very possible that it IS broken. Sorry!!
1743881
Check your connection. unplug them and re plug them and try to listen for it to snap in place or feel if connects Same issue I had on one of them It didn't conect all the way and make sure they look wired up correctly as your old one if no return for new ones
1556199
Try removing the batteries then put them back in. If this doesn't work you are SOL.
688791
Read the instructions and make sure everything is being hooked up properly. If that is not working I would try a new battery or send it and exchange it. I have had zero problems with mine so far. I hope this helps.
57676
If the LED's are not broken, the most likely problem is the appropriate plug is not properly seated in the controller. Re-seat all of the plugs and try again. If that doesn't work, then the LED's or connections are bad.
1239740
I had this same issue and I removed the CMOS battery and power for a couple of minutes and then it worked. I hope it works for you too.
1944943
If you've recently bought it, send it back for a refund (the whole unit). Otherwise you may have to contact Amazon. It's pretty common that this unit fails in some way. I had two arrive "dead on arrival" before finally getting one that worked.
889223
I unplugged power for about 5 minutes and that did it. 15 seconds won't do it...I tried that first. Give it AT LEAST a minute.
2151579
mine worked perfectly on first try. do as the previous answer said and call the help number.
690090
It is probably because it doesn't work. The one I bought wouldn't even connect. You could try resetting the whole thing. Otherwise you may have to return
1832425
I think you may have defective product. I just plugged mine in and worked right away. Just contact amazon and get replacement sent
1684391
I'd just back up in the "Menu Tree" and try again. If that didn't work I'd Power cycle the unit to reboot it and start over. Good luck.
625844
I bought them too. The batteries are probably dead. A similar thing happened to me. Mine lasted a couple of weeks with occasional use. Because they are "wireless", the system is always active even though the lights aren't on, looking for a signal to come on. Had I known of the short battery life BEFORE I purchased them, I wouldn't have bought them. Good luck to you.