Why so many negative reviews?
1390810
The cost of the replacement batteries have really increased in price since we bought the 36-v tool(s). However, LOVE the performance of the 36-volt tool(s), it's just that the batteries are so expensive now. Have not had any problems with the batteries.
1390811
I have replaced one battery in seven years of service, when the life and service is figured against the cost, I am very satisfied with the product.
1390812
to whom it may concern,i have no idea where you got the that idea about me saying something negative about the dewalt dc 9360 litium-lon. i haven't had any problems with the battery nor the charger that i recieved from amazon. sorry it took me so long to answer.i was out on leave just return and checking my messages. if you can find out who sent those negative reviews please let me know. ( catha williams ).
1390813
The batteries are very expensive and often fail very early. Some of the batteries don't work when you receive them, and some only last one or two charges or even short and catch fire. When I get a good battery with no problems I love the tools. But only about half of the batteries I have bought have been good.
1390814
I have 4 of these batteries that came with the tools in kits which are over 4 years old. They still work as good today as when I bought them. Use them alot. That is why I did not hesitate tp buy another. No problems.......
1390815
The credit card was charged but the batteries were never delivered. Had to reverse billing through the credit card company/bank. I have no issue with the Dewalt batteries themselves.
145129
Hi Ed, I am calling them right now, so far, I've only heard negative responses from customer service e-mail. This is getting rediculous. I am not ready to give up. I have been watching this set for months now, so I decided to take the plunge. Most respectable electronics dealers have such a price guarantee otherwise most people would just keep waiting.
776135
My only suggestion is to check the reviews. If there is a large number of reviews and the good outweighs the bad you should be fine.
1295293
These are bogus reviews. It did nothing for me. I would say 90% of these reviews are from a circle of false reviewers. Check all their other product reviews and you will see that they are reviewing the same circle of products
1453363
Ronald W. Hunt I'll tell you what... buy it and if it works for you GREAT! If not, return it for a refund and leave bad feedback. I answered with my experience. If that is not good enough for you, OH WELL!
1195949
good question! did you not read ALL THE NEGATIVE feedback about the tobi? you still went & bought one? worst money you ever spent.
1267760
Your own negative review of this product is visible. That should prove there's no vast conspiracy to quash negative reviews.
1658138
I must confess it is a bit disturbing to have the company president tracking down bad reviewers in the company database! Rather chilling and kind of Orwellian, don't you think? Also, your statement that OMyGarden has a near perfect record of customer satisfaction is wildly incorrect - on eBay, you have only a 97.2% rating (even mine is 99.2) and on Amazon a whopping 11% left negative feedback, with another 6% leaving only neutral feedback. This does not reflect an acceptable level of customer satisfaction. Perhaps ypur time would be better specnt improving your product and shaping up your customer service department than trolling the web looking for bad reviews and seeking out the reviewers.
1766242
There are many people that write deceiving reviews. Some are being paid and some are getting free product. For instance a person that gives 5-star reviews for three like products from three different companies the same day or within a couple of days. Saying for each, "nothing worked until I tried this". Also a variety of different products. It can take up are lot of time to do this research. Check the other $100's of various products reviewed at the same time. I have written down the names of 14 people that reviewed the same items around the same time, saying about the same thing. But not giving info that is significant.
1547611
Hello,, As to me, I purchased this item twice. My experience has been negative. It is of a poor quality as a whole. If it is possible just return it for refund.
1963948
Instead of searching for more positive responses elsewhere as suggested, be cautious in your purchase. Is there a pattern here? Yes. Does the manufacturer stand by the product? Not so much. Maybe you need to evaluate this against reviews for other gen sets.
1267761
This game is not for those without a sense of humor. Really. Many- MANY- of the reviews point that out. It is also very easy to select what reviews you see by selecting a star level. Typically, when people shop online, they look at good and bad reviews before making a purchase. Obviously, the amount of 5 star reviews outweigh, by far the negative.
597898
Wow! Great question Cobra! I was reading the reviews and leaning toward a purchase. If it is worth buying, no one stepped up to defend it. Thanks for bluntly asking!
1766238
This makes me suspicious that they are fake reviews.When a product has so many positive reviews like this and they are simple reviews, 99% of the time if not 100% they are faked.
1689954
I agree, most of the reviews seem to be spam. A dead giveaway is that for most of the reviewers, this is the only product they have reviewed on Amazon.
923438
You do not have to post a positive review to get the free bottles, you just simply have to leave feedback on the product. Plus, why would you want more bottles if it does not work?
1497647
I heard the same thing from a Best Buy salesman. After reading all of the negative comments, I'm not so sure.