It's about 2 days using this mouse and the connection seems to be cutting in and out, as the cursor lags every other minute. Any suggestions?
200352
I have the same issue. Try "forgetting" the connection and reconnect the arc mouse. They usually works for me.
591648
Yes, though it wears out quickly where it connects to the mouse. I've had 2 of these and both lose their connection often after only only a couple month's usage.
858214
This is probably because the shotty wiring in the mouse and it not fully connecting. You can file a complaint and easily get another one. Unfortunately no matter what you do you won't be getting your money back though.
118654
I am sorry that mouse you got is not working properly. I think that you got a defective unit. I have mine for couple of years now and it works fine.
246520
perfect timing, answer is 'not for long'. scroll has failed already. right click is malfunctioning. nice mouse while it lasted. will not buy another.
2150864
The longest I have used the mouse without problems was 6 months. At that point, I would get an error message saying that the Win 7 can no longer detect the USB device. Only rebooting would fix this. Don't recommend for intense gaming situations.
1830698
Wish I could answer this but if you're considering buying this mouse do so. Mines has worked flawlessly since day 1. No issues whatsoever
66968
Same with me on my PC. When I use this mouse, I lose my wifi. I unplug the mouse - wifi connects. Plug in the mouse - wifi disconnects ...
2237728
Make sure the switch on the bottom of the mouse is clicked over to "On" and if that doesn't work, then try restarting your computer. And if that still doesn't remedy the problem, contact the seller directly for more information! :)
1638877
How long have you had the mouse? If you recently purchased it -- especially if from Amazon -- I would return it and ask for a replacement. It sounds like you're either having a problem with the actual mouse or with the driver.Just out of curiosity, what Windows operating system are you using it with?
74050
Start with the easiest first - did you replace the batteries in the mouse? If you did alreay, try reconnecting by pressing the connect button on the mouse with a pencil tip.
2032526
I rarely use the mouse except when editing documents. Have noticed that the mouse performance seems to vary between different programs. Would try variety of browsers and see if that makes a difference! All of my devices are behaving badly today. Ready to revert to stone tablet and chisel!!! :-/ Good luck to you, and happy holidays!
1179688
It very well could be the mouse but before you get a new one change the mouse pad that the mouse sits on. Sometimes they become rough and wornalthough you can't see it. That would slow it down. I have had other instances where my computer was not working properly at all and as soon as I changed the mouse, PRESTO! everything worked fine. Sometimes they just go haywire or get corrupted in some way. A simple little think that can cause some major distress.
1232273
unplug it. plug it back in. tern it off and back on via the little on/off switch on the bottom of the mouse. if none of that works get a refund.
560788
I would recommend you getting a replacement. These are excellent mice! However, when asking for the replacement be specific about where you think the problem is. Is it the cable from the mouse or the connecter to the computer, which end seems to be the problem? Just my opinion. The more they know the easier it to maintain a quality product.
432123
I think I can answer this. I'm running WinXP Pro SR3. I love this mouse. I use it 6-12 hrs/day with no hand numbness or discomfort. But when a friend uses it, the fact that it is different creates a problem. So I have a wired optical mouse that I plug into the USB port. Both mice then work. I haven't made an extensive evaluation beyond just ordinary use. Once I didn't unplug the 2nd mouse after my friend used it-it stayed plugged in for a month before I noticed it. Apparently it had no detrimental effect on the wireless mouse.
1638875
Ihave Two of the 3M devices, one at work and one at home. Three comments1) the pain in my left forearm and elbo has lessened greatly (love the product) (2) I have had no issues with either device right out of the box, they worked great (3) suggest going to control panel and in the search window (assuming you are on a PC not a Mac) then type in "mouse". Look thru the functions, and reset to your desire bet you can resolve your issue. Have you contacted the seller or manufacturer for assistance? there you havit.