won't turn on and lights blinking: i used the heck out of this blender. now i am poised to but a vitamix. kitchen aid told me the random blinking lights means the blender is dead, but before i spend the money, does anyone know if these things are...
161257
I just purchased the KSB560 version of this blender (same model with less expensive finish). I plugged in the blender new out of the box, and all the red lights came on and flashed. I couldn't get the motor to come on at all. I had to replace it and this one appears to work fine, but my initial experience (and stories from others having similar experiences) make we wonder whether this is one of those rare occasions where it would actually be worth buying an extended warranty.
1657629
I would love to buy anyone's that has stopped working somehow. I've bought 2 and my lights keep going out. I'm looking to cannibalize another to get my lights working again. I NEED my lights to work. It seems so simple inside, seems like a repair person could fix it easy enough. I could fix mine but I don't feel like learning to solder.
2176785
REVISED my response June 8, 2014: Returned this system to store & interesting enough, the clerk said she had rec'd several as RETURNS since December 2013 w/similar complaint. Got this as a Xmas 2013 present (hubby paid $179.00+tax for system). The individual smoothie system is Gr8, blends well and smooth. Excellent power! However, the food processer malfunctioned. Have used it to make pizza dough, cookies & bread (overall about 5 times). worked okay for pulse but then red light began to flash when making cookies, so had to check overall system, checked connection, base placement, food processor lock feature, When making bread after a few times, the base became unstable (shakey). I unlocked base and made certain the table surface was free of debris and again, placed/locked base ... after a few seconds, base became wobbly again. I checked all applicable areas on system to ensure they were connected, locked in place prior to returning to store. NOTE: I had replaced my Cuisinart food processer and mixer with this system but glad I didn't throw out because I had to revert to using them again. Just wanted to update based on my experience with system as of today! by the way I noticed Alice 's reference is for another model NINJA MEGA KITCHEN SYSTEM The seller is selling an entirely different system, see the graphic provided by seller &#9658; SUPRA KITCHEN SYSTEM I have this system. This system has 1200 watts/1.5 Horse power and here's what is included: XL Blender: 72 oz Pitcher w/pour spout, 6 Blade Assembly XL Food Processer/Mixer/Dough Maker: 8 cup Bowl, 4 Blade Assembly, Dough Blade Two Single Serve Cups (Nutrient & Vitamin Extraction and Frozen Blending, Smoothies), 2 travel lids, Single Serve Blades, Instruction Booklet Recipe Booklet Good Luck!
1112208
I've not had that experience either. I do know that the instructions said not to run the blender continuously for more than 5 minutes (I think). Maybe you're running it for too long?
1457090
Thanks Jennifer. I mainly use it for making smoothies, but I tried blending just water and it made that noise. I emailed Breville customer support, and they're going to ship me a new blender pending "inspection" of the old one. I don't know what they could hope to find during the inspection - I just purchased it a month ago!
933451
No problems with ours! Maybe you just received a one off "lemon". Try again...my kids love ours as do I. So great for mixing powdered drinks...and for "remixing" when juices settle.
1297
I found a partial workaround solution for my problem (like yours) of the unit turning off a few seconds after turning it on. I press (and hold) the Stop button, and then the On button, and continue to press them both until the blue SA-CD light and the blue MultiChannel light go off, and then back on again. After that, the unit works ! Except that the LCD panel remains blank. Many (perhaps all) of the front panel buttons work. I still need to experiment to see if the remote works, and to what extent. Sony gave me the choice of a refurbished unit, or to repair mine, under warranty. Anybody got an opinion on which is the way to go ?
1618531
I just received mine in the mail, and is starting to think it may be a fake. Did your light always blink?? Mine is, and it looks like it's not supposed to be doing that! Help!! Did I get a fake? I can see where the plastic was molded, also. Is this a sign of a fake??
217771
The best advice I can give you is to return it. Even if it turns on, it is worthless. The motor is very weak and it will not do the job. I had this product and literally threw it away a week after I bought it (I had already threw out the receipt, so I could not return it). It is worthless. Bite the bullet and buy a better mini processor, like a Cuisinart. You will be happy you did.
1921916
Sorry, the blender was a gift and I've heard no feedback. I should ask if it works as hoped. Thank you for the reminder!
611630
Send it back. You shouldn't hear any parts rattling. It's not a heavy duty blender. Mine started smoking after about a minute of use blending smoothies.
1767668
I just got one and the user manual is ridiculously lacking in details. So humor me...how do i check charge status? I turned it on and all lights blinked once. I plugged it in the wall and only 1 light is blinking. How do I know when it is fully charged?
1761795
Are you aure it needs new batteries ? One of our shakers is not working properly, or not at all,sometimes it looks like it needs batteries but my husband looked into it and we are just very unhappy with this Cuisinart appliance. I will not buy it again, I will use it as along as I can make it work sometimes. I wish I could send it back and get a new one, but I ordered it some time ago.
64901
Same thing happened to me and it cannot be repaired....the entire jar must be replaced. Call kitchen aid, they offer a one time courtesy replacement jar even if your blender is out of warranty. I have retired mine from smoothie making and purchased a ninja ultima.
39267
This is a just below average blender, I bought it specifically for making smoothies. I saw it in our local grocery store, so I was able to really look it over before I bought it. However, the "smoothie button" is a load of garbage. I use frozen fruit and frozen veggies, liquid, and yogurt. I always put the liquid and yogurt in first and still I have to use the pulse button to get everything mixed (I have to keep stopping to mix with a utensil) and then I have to leave it on the puree button to really get it to blend smoothly. Considering I use it twice a day everyday it's kind of annoying, but while it's blending I get time to clean up. BOTTOM LINE it's takes too long for making smoothies, it IS very loud, AND worst of all it leaks, there is not a good seal no matter how tight I try to make it. Is it a good value for the money? I would have rather spent the money on the Ninja. Hope this helps!
123571
We have had ours for almost a year now. A few weeks ago ERR showed up on the LCD screen with the low battery light flashing. We changed the batteries and it worked for a few days and then ERR again. We use smaller pellet food and thought maybe it was jammed. We took it apart and air dusted the crumbs. It worked for 2 days and then ERR again. The motor has died as far as we can tell. Maybe something has gotten shaken loose or food bits have interrupted a connection. Try cleaning it out with canned air, gears, battery terminals, and wire connections. Helped for a bit for us.
2073385
I think it's the same thing as refurbished. For some reason these failed QC or were returned to the factory, were fixed and are getting sold back. I almost always buy refurbished because the item is cheaper and has been tested better than a regular item. The blender came factory packaged seemed brand new and works perfectly, I'm pretty happy with it.