I'm having problems with the network connection, sometimes it works, most of the time it doesn't, connected with 2 different ehternet cables 2 different routers, ethernet connects fine to Panasonic Vwera Cast TV, can stream Amazon Video, Roku...can't seem to get any support from Denon, call support number no answer, any ideas how do I get Denon support? or what the problem is. Sometimes have to unplug receiver and re-plug in to get it to turn on , did I get a lemon? I'm having problems with the network connection, sometimes it works, most of the time it doesn't, connected with 2 different ehternet cables 2 different routers, ethernet connects fine to... » Read More I'm having problems with the network connection, sometimes it works, most of the time it doesn't, connected with 2 different ehternet cables 2 different routers, ethernet connects fine to Panasonic Vwera Cast TV, can stream Amazon Video, Roku...can't seem to get any support from Denon, call support number no answer, any ideas how do I get Denon support? or what the problem is. Sometimes have to unplug receiver and re-plug in to get it to turn on , did I get a lemon? « Show Less
1402653
I have never had any issue like this. I think you might just have a defective unit.
678765
Have you updated the receiver to latest software? If yes sounds like u may have a faulty ethernet port
1402654
Bummer you're having these problems. Other than connecting to Internet for radio and firmware updates, I haven't tried anything else over the Internet. Never had any problems with the receiver. Always powers up too. Unfortunate that their support channel is helpful.
1225089
I agree with Christian. The seller is great about customer service and treated me well - even though I also had a bad unit. They may even be able to help you with the connection issue with your device. Good luck!
1966092
I also had the same problem with my smart tv, bought the netgear. Works just fine now.
522319
gojo Well, I can tell you that I talked to Panasonic and you will have to hard player to something in order for it to go online. You will need an ethernet adapter with LAN cable. This is what you would use to play games, so they are called internet wireless bridge, or adapter bridge. Just make sure you can use a LAN cable with it since there are no other options on player. Check out other threads concerning this too. They mention types of adapters to use. Val
583735
I had such a problem with weak signals and disconnects with both the 2.4 and 5 signals that I returned the Netgear and purchased an ASUS RT-N66U. After a firmware update on the ASUS, I haven't had any problems connecting our phones, computers and Roku boxes to the ASUS.
1202275
I've never been able to get the wired connection to work. I keep hoping a firmware upgrade from Denon will resolve the issue.
2022224
Yea im not sure on that. If a second one still giving you problems it could also be your computer or tv outlet. Mine work fine since the beginning and still rolling. I use it everyday since I don't have cable I just now watch everything on the internet. Sorry I cant help you on this one.
1282037
I'm having the same problem. No issues with the component connection, but problems with the HDMI connection. It sometimes shows fine and sometimes shows no signal (or takes 10-15 seconds to change channel). It is perfect with the Component connection.Like the others here I have a Samsung HD Cable box from Time Warner.
1514813
Personally, I haven't had any problem at all. I have my router in the other room and it connects just fine. I can't really give you an answer, because I have not experienced that kind of problem. Hope you figure it out. Good luck
2109513
I'm sorry I can not help you. I had the same problem with wifi. I would get it to connect for a short time and then it wouldn't. I ended up putting it in a bedroom near router and not bothering with it. Bought a LG bluray player that has no problems connecting. I also put an wifi extender in the living room
1229989
Sorry, no any idea unless your router is too far from the TV or perhaps try tightening all the cable/router/STB/TV connections.
1838398
Yes, it seems to be specific to Panasonic cameras. I believe it is a message indicating that attempting to connect to the camera has timed out. I believe that updating the firmware may help. If not, there may be a condition on your network which is blocking communication on certain ports.
1981878
Yes, my Sharp smart TV had the same problem connecting to WiFi, the circuit had problem and was replaced by Sharp. I still have issues connecting to my home WiFi network. One thing that seems to work is unplugging and re-plugging the TV back. (NOT just turning the TV off and on, but completely powering down). Hope this work.
1550221
I would suggest you either have a bad cae or box. I have the unit and it works with both my dtv dvr and roku box with both sound and video no problems. I would check each cable by bypassing the box, and direct connecting first. If both cables are good the wire the box with the out going to the tv and inputs 1-5 going to your device. if the output is still either or then rma the box.
1989889
We had an issue connecting and maintaining our network connections. I'm not sure what the specs were but I ended up contacting Dell and with a few members we eventually rectified the problem. Recommendation? I would contact Dell if you have not already.
1760905
My unit is working fine, no support problems. I have a dvd karoke unit, roku, tvpad, appletv and dvd/vcr recorder all connected to it.
1185361
They do have networking and streaming problems. However they have come up with a fix for it. You'll need to call Marantz and have them guide you through the process.