I'm looking at buying this download from Amazon but I'm a little confused. Does this download also come with the pre paid State return as part of it?
1371255
Please note that while the state software is included for free, you will need to pay a fee to e-file the state return ($19.95 for NC). The federal e-file is free (up to 5 e-filings).
925284
Is this refund policy applicable to all products in Amazon? where does it state this..just wondering if one can direct me..
562657
It is best if you have it. Internet access will let you update the program. I believe you can run the program without doing this. Also, if you buy it and get the free state offer it is by download only. You have to pay if you want your state shipped by disc to you. You don't need it to submit your taxes, you can still print them out and send them in.
1734065
Yes, the deluxe version includes 5 free federal e-files. It also includes one state program download, but there is a state e-file charge of $19.95 per return. All this info is shown on the back of the box.
398900
I am not sure what you can do if you bought the download version. If it's the disc version as said in another one you can go into your orders and go through the list and find the return/replace and go through the steps.
1176992
I bought it yesterday at 2:45p.m. at the $949 price and this morning i checked it a 7 a.m. and it was down to $899. Think I can get the $50 difference from Amazon and have it refunded to my CC?
1229765
FYI - After purchasing the bundle, called customer service to see if I can get the tax download... it's not possible. Need to wait till disks are delivered.
515809
I purchased a license with no disc. There was no deadline to download, but it is for only one PC. Amazon keeps record of your purchase in your registered account, that you create at time of purchase, on Amazon's site. This protects you if something happens and you need to reinstall the program. I also saved the download to my Dropbox on the cloud.
639388
I'm sure everyone will get a different response from their respective customer rep. on this topic. Mine agreed to give me the free update, but only after I fax him a receipt, which in this case is the Amazon return slip. So heads up, this "free update" doesn't seem to happen automatically...you have to ask for it.
856453
No, it's a separate policy, which, like I did, you can get through Amazon, but it comes from them [Square Trade]. I bought one on my external 3 1/2 disk drive (as I have old ones I want to use with my PC). If you have questions, you can contact them, as I did, either by email, or phone, they were pretty helpful on mine. Thanks for asking Jen, and have a nice day/evening, depending on when you sent this, and receive this reply.
1720569
I'm not sure about your question, But I had purchased a LifeSpan tracker and didn't like the fact that you had to pay for a membership to download the activity. I had no problem returning the product but I was never returned the money. I waited but did not received the refund. I emailed the company but never heard from them, they may have overlooked it, but I was not happy. Good luck with yours
255693
This is more of a question than an answer because I haven't bought it yet. It's in my "cart" so I just have to hit the "complete purchase" button. But before I do I'd like to know if anyone has contacted this company and asked for a refund and what happened when you did. Easy to contact customer service?
659465
I purchased 2006 Arizona State tax it was downloadable from sight. I need to use it now and I can't find it. May I get another download.
873691
Yes, this version does NOT include a state. See the other version that includes state.
1310263
Jess, when I bought my "Complete in box" set, I got it because I live WAY OUT and need Hughesnet which comes with a limited download bandwidth. Believe me, I wasn't please when I received the "Complete in box" set as is just loaded Steam - which meant I still had to download Civ V. I like the game, but I went way over my allocation that month. Not happy at all with that.
1282080
Yes, it includes 1 personal state download, and unlimited business state downloads. Problem is only with business state reurns in that they can be downloaded but not efiled. Personal state can be efiled if you want (for extra charge.)
1486166
Folks, I've posted this before but I'll say it again. Do not just automatically purchase TurboTax (or anything else from Amazon, for that matter) from the first window that pops up on your screen. ALWAYS click on the "New and Used" button further down the page. The initial price you see is not necessarily the lowest price you can buy the item for. For example, right now the price of TurboTax Deluxe + State + eFile is $42.50 at the top of this page. If you click on the "New and Used" button you'll see a list of other merchants who are also selling TT through Amazon. One has it for $28.99. It's the same new-in-box product that the other vendor is selling for a lot more. I did this last week and with shipping my TT Deluxe was around $32. Exact same product that others here have paid $40, $50 and more for.