Got my P-20. Charged & paired to my phone.Tried to answer a call and the multifunction shuts the head set off. It won't answer or end call. Help!
1401781
Hi, I never saw that problem. Can you answer the call from the phone and use the headset? You only need to quickly tap the multifunction button to answer the call or hang up. Too long can turn it off. If you are doing it correctly and it still turns it off, ask for an exchange before time runs out. Hope this helps.
1002808
To answer or end a call, just tap the button briefly. To shut the headset off you have to hold the button down. Perhaps the button is sticking?
1401782
I had a few problems at first , but once you pair , your phone to head set you answer and hang up from headset , make sure red light is off and blue light is flashing. hope this helps.
1401783
I foundthat u only need 2 tap it once & donNt hold it very long.if I didn't initiate the call through headset,it won't cancel call sometimes,H it redials last call, in memory.
1812335
mmm I never have had this problem...maybe can you turn off the phone take out the battery and the sim card and put all in their places again and turn on, if this not work you can check in the setup options the volume in your cell phone... I dont have other ideas..sorry!
220460
Have you tried using your headset, after you unplugged it? Because it doesn't take days to charge it? If its not working then your head phonesare dead. Because my headset did the same thing.
553835
Do not own this system anymore because I could not get any response from the mfg on how to reset the PIN. Seems like once you pair with a device it will not let you pair again. Too bad, it is really a nice system. Sorry I couldn't help you.
2196666
When i paired mine with my gs3 all i did was tell my phone to scan and then held the on/off button in until light turned reddish purple which let me know head set was in pairing mode and my gs3 found it and paired to them without any problems. Hope this helps.
1731246
Order another handset ... I had the same problem with one phone. Did everything except take it apart.
1714701
I was able to get my unit to ring,but only last a day then you have to reset it again, It sounds like you have defective unit. I would return it for your money back or a better unit. My unit starts ringing if I use my cordless phone!
136024
I'm having the same problem. All of the controls work with the music player, I've held down the FFwd button and turned up the phone, but still no sound. I just got it today, so I'm hoping it just needs more charge. It's a nice, rubbery texture. I'm thinking the only satisfaction I'm going to get out of it is watching it bounce really high when I kick it to the curb.
1255712
maybe try resetting it to factory settings and try again. Maybe remove battery?
253029
Mine is set to a AM station. When a call comes through and I answer it, it does not switch over.. I answers on speaker on the same AM station.
1561348
Hello, It appears that one of the three handsets is faulty. You need to do some simple tests to eliminate the bad one. First unplug the two remote bases and remove the handset battery. Now with just the base station and one powered handset, dial your home number with your mobile. Have someone else pickup and see if you can communicate. Then remove that battery if it worked and try the next handset, 'one at a time' until you find the bad handset. If none of them work correctly, then the problem is with the main base station unfortunately. The remote bases are charger only bases as you know. I do not see a pinhole opening on the main base to insert a small pin to do a factory reset. The only thing to try is to unplug the power and landline phone cable and wait five minutes or so. If that won't correct the problem, at least you'll have determined the culprit. On a positive if one or the other is bad, you can get the single item at Walmart or maybe even here. You also could call vTech customer sales/support chances are they would replace the faulty component free of charge. They have been an excellent manufacturer to deal with! Their contact number is on their website, best of luck solving your problem!
55233
@Ken "I have found it will not allow me to dial up an automated voice message system" - this problem applied to flip phones when they were left shut. Newer phones do not have this problem. If you are still using a flip phone, leave it open!
468261
Hmmm-try another phone on the cradle or plug in w/cord to audio to see if it works on that option.If no response-my best guess is death.
2042407
I had the same problem. I keep messing with it and it finally paired. I also moved my cell phone to another room, because I thought it might be the problem...not sure.
1254171
Good Friggin! Grief! I search for an hours to find a solution to this problem and Space Ace solved it. I cannot believe these dumb !!!@@@# at Philips don't have this anywhere online. Hopefully if I put: Problem: Philips VOIP8411B Handset won't Re-Register in this reply it will guide others to this solution. Press and hold page button on base station and then press register on handset. 3 Cheers Space Ace...3 Cheers.
347773
I was never prompted for one, but usually you have to enter 0000 and if that doesn't work, 1234. Also, in order for it to pair, you hold the power button until it starts flashing/alternating red/blue, and then on the bluetooth device/player, select search for device and it should find the head phone immediately and i'm 99.9% sure that you won't need to enter any number.
1097893
I don't know the actual reason of your problem but I can share the little issue I had and hope it helps. Initially few time I was able to hear the other end but they won't be able to hear me. I started dialling with the speaker on and then changed to handset as required.