software supplied will not even open. Is there other software, or trick to using this software?
372428
I use ThermoHID and have used TempurUSB, both are freeware and are better than the included software. They have their issues but work. I'm running ThermoHID on Windows XP and Windows 7.
1196658
I wish I could answer this one for you. It sound to me like your computer isn't recognizing the it as a disk and for some reason cannot open it. It could also be corrupt or broken. my advice is to To contact the company would you bought it through amazon and see if they can give you some advice.
611721
I have forwarded your request to my son in law. I purchased the item for them. It seemeed to me they couldn't make the provided software work, but they found a work-around on line and it worked fine.
1621411
Okay, after a bit of frustration, I got mine to work (same problem). I clicked on the "start the 30 day trial". After doing that, it pops up a box that says I have an outdated version and an option to click on a link to get the updated version through Corel. I clicked on that, chose my operating system and downloaded the update. After install, the same box pops up to register the product and it worked.
2181340
I hadn't tried the provided software(i don't know which one was provided) as i had used OSXs Disk utility to clone/restore that. Hope that helps.
244838
Idk. I use the office suite that is provided but have not tried to download either of those programs.
105377
Hello Will!How are you today? Hope all is well with you. There is no idea about it. You may give it a try and if that is the only reason you need the computer, I will be glad to accept the return if the program is not working with the computer.Thanks!
274106
I had the same issue with a different model. I forced it open slightly manually once and it was ok. I know it sounds crude. But it worked in the past.
1377159
Hmmmm.....I just got the same error and I can not even open the tray door as well. Did you by chance get a fix for this error or does anyone know what it is? I have done search after search and can not come up with anything. GRRRRRR
1493114
Try the manual download. I had the same problem and after downloading the software to my desktop it worked.
814464
Try my problem.....no software was shipped with mine. Now I have to figure out how to get it shipped to me.
1751333
No, there was no software. Tried to download via Internet, couldn't, laptop crashed the next day, hummm???
1059968
use disk provided ,I tried to find alternate software many times, but no other would run it.
1971684
Had to do the same thing. Force it open brand new. Does not make a lot of sense to me.
81522
I tried the supplied driver and downloaded one as well. Never got it to work.
296523
I have found the software is malfunctioned and couldn't use it properly. I think it has some problems.
1272476
the software works for me. I don't use it much and it is not intuitive but it does the job. take a deep breath and let go of your frustration.... :) I hope this helps