Does the item have a warranty? Do you have to "rematch" the transmitter to the collars after it goes into sleep mode?
1400559
Not worth the money. I have been through three different collars. The last one I purchased is by far the best. Cost more, but worth it and easy to use. Buy this one:Aetertek Waterproof AT-216 550S 600 Yard Remote Dog Pet Shock Training Collar
52775
Not sure about any warranty but it should only be used as a training tool for a short time. Most dogs just need more love and attention and if it's a puppy they will hopefully grow out of this behavior. I have not used the device for months and I would be happy too sell it cheap if you want one. Mrmarkcat@gmail.com
65905
jenny,yes re- synchronize and re-read the instructions but also call petsafe they will walk you through it too and they are very helpful too! hope that helps! we still love our collar and eil is still a yard stayer!
505252
I don't believe so. It inside control continuously beeps to let you know that the dog is out. I went though two collars in one year so I don't recommend. Went back to Petsafe wireless and haven't had any problems.
1637290
I don't know if they have a warranty. That should be clearly stated in the purchase paperwork that came with the collars. I have read about a lot of complaints about them though.
1839647
Thank you for your purchase. The collar wraps around the black receiver. Loosen the collar and press the battery cover in the direction of the arrow. Wiggle the battery a little and it usually solves the problem. Replace the battery cover & start training your pet! Hope you have great results!
2221428
Sad to say it never worked. In fact I contacted PetSafe directly and they told me they do not guaranty the collar to work. They offred a 10% discount on a spray collar instead. Also the battery is expensive to replace.
1639524
The collar has a low battery indicator. I have not had the kit long enough to see if the transmitter has one. I am still using the original 9V battery.
1163307
IF it is a petsafe system the stubborn collar works just fine. just make sure you stay with the same brand. no need to buy new transmitter or wire
349898
If the red light on the collar is showing solid, assume you checked the batteries in the transmitter. You also want to make sure none of the buttons are jammed; otherwise, contact the manufacturer.
1079289
I had something similar happen. I just messaged them on Amazon and they sent me a new collar and requested the broken one. The systems themselves aren't high end, but I have been pretty impressed with their customer service.
189439
You can buy another remote at a pet store or online. But I suggest to just get a different one altogether because from my experience I had to replace two collars because it wasn't completely water proof. It may be more expensive but deffinately worth the money
1686230
I have not had a problem with my remote, in fact the collar allways runs out of charge at least 3-4 times before I have to charge the remote.
747871
Thanks MyOhMy. I must have an older model. My COLLAR uses 2032 batteries, but my transmitter takes a 12v cylinder-shaped battery.
556075
The remote does drop to a sleep type mode but not the collar, has been good for my heeler/border collie cross.
1375869
Good question! So far we've enjoyed a minimum of 24+ hours on the collar and longer on the transmitter. We use the LED light often when we have Charlie (our pooch) out unleashed at night.
2162070
Hi Janis, You need the manual for the actual trainer PDT00-12470 off of the PetSafe site. On page 11 is the following: To reset the Receiver Collar to work with a new Handheld Transmitter or to reprogram a new Receiver Collar to work with your existing Handheld Transmitter: 1. Turn the Receiver Collar off. 2. Press and hold the On/Off Button until the Receiver Indicator Light comes on solid green and the Receiver Collar beeps low to high. 3. Continue to hold the On/Off button until the Receiver Indicator Light has turned off. 4. Press and hold the Upper Button on the Handheld Transmitter until the Receiver Indicator Light fl ashes 5 times and beeps 5 times. You may need to hold both units 3 feet from each other before this occurs. Once the Receiver Indicator Light has fl ashed 5 times, the Receiver Collar has been reset. If the Receiver Indicator Light does not fl ash 5 times, start again and repeat the process. If you need more, just contact us and we can provide the entire manual electronically. Thanks, EZDogFences