i bought this 5615 redline flash light last year and need a new one it stoped working there is a loose spring inside, how do i go about getting
1387306
The only spring I'm aware of would be in the battery holder, you should be able to get a replacement battery holder by calling Nebo customer service at 1.800.255.6061 and explain your problem. If it's in warranty they'll just send you a new battery holder, if not, there may be a charge involved.
1387307
You have to contact Nebo. If it has been under a year, they will fix it or replace it for free. I also have to send mine in because the light output dropped significantly even with fresh batteries in it. Here you go...warranty@nebotools.net
1958816
No where are you going to be able to find that part for less than the $2.33 cost of a replacement. Does your bike have a rear reflector? Remove the reflector and re-use its mount for the light. That is, assuming the part that broke is the one that wraps around the seatpost, not the part that holds the light. You might be able to scrap some reflector mounts of a trashed bike. They may or may not fit. Or try this light: it is only $1.50 including shipping and is basically the same. Plus you can wear it on a belt if you go walking at night. Or clip on dog's collar.
221856
I had the same problem. The supplier replaced without issue under Prime. New light works fine, and very bright. FYI that it's magnetic, and there is a ring that holds it in place, so make sure it's assembled corrected direction.
999447
You need to contact the seller where you purchased it. They usually deal with the supplier for replacement issues. If you are in a field like the automotive industry though, and you have a Snap-On, Matco, or Mac tool distributor that you deal with, they also sell the lights and can get the battery warrantied for you as long as it says "Stinger" on it. If it is not a Stinger original, you'll have to go through the seller or contact the brand manufacturer. Hope this helps.
1373512
Hello,Please contact April in our Customer Care department at KollerCraft. We will promptly replace the light , please call toll free 800-545-1344, let me know if this worked for you!
2144004
We had a different neon light that got broken & we took it to a beer distributor & they fixed it for us. Never knew that they have people that fix them. Was expensive but the light was worth some money. Call a distributor where ever you live & they can tell what they charge because you might be better off just buying a new one.
758086
Sounds like u wired the light to the flasher. Listen to flasher and if u got a wire wrong u will here the flasher clicking. FYI my light burned out first week
2131584
With a multi meter check to make sure the batteries are fully charged. OR insert a new set of regular C batteries to confirm.Make sure you have the batteries inserted correctly.The negative of the battery goes on the springs. If no joy you probably have a blown bulb or an open power circuit. Return for a replacement.Its a great light!
2201260
Hi, sorry you're having a problem but I'm a customer, not the dealer. The light I purchased is working fine. Maybe somewhere during the shipping process the light was dropped. The bulbs in them are very sensitive to impact. I use replacement bulbs from Lowe's whereas buying from an electronics store tends to be pricey. Good Luck
138333
Check for a burnt out bulb. Remove and inspect under bright light and see if the filament (little coil springs) is broken.
1660498
Home depo or lowes perhaps if not you can find it online, just google the type of light bulb you need, use whatever information is on the old one
2281666
If your remote has a good battery and the lights are all lit you probably either need to get a replacement or if you have some one mechanically inclined take the rotating part apart...I did to make mine work...it was jammed with a wire internally...
525896
Contact the seller you purchased this from. This should be under warranty. Explain what happened and they should replace them, depending on how long ago this was purchased. You could also contact Flash Furniture and they might be able to sell you some their phone number is 770-721-8391
985936
I have no clue sorry your best bet would be try calling the manufacturer and ask them if not you next best bet it buying a whole new one.
1115435
If there is a red light flashing, it needs to be cleaned. Follow the instructions in the manual on how to clean the different parts. Mine had only a 1 year warranty. Others claim to have a 5 year. And by the way, mine is not even running right now. It's been off for about 2 months now. Seems like once you start cleaning these things, the more they need to be cleaned. Cleaning becomes more frequent. The warranty for mine was located on the back page of the manual. Good luck.
2148369
from what ive read, they said just buy another one. mine wont switch anymore either, and its stuck on high. i believe if you want to exchange it through fenix you have to send it to china or some garbage like that. too much hassle. i have switched to a streamlight protac 88033 but i like the output of the fenix more. the streamlight cycles through modes with the tailcap.
1864201
best bet is to buy a new replacement----the new ones are very reasonable----or pick up a used one on craig's list-------