How do I return a defective cord? Less than two months and the receptacle end is arcing and intermittent.
1373950
I had the same problem. I'm using it with a brand new Snow Thrower. I've also had it for less than two months. I guess we need to get in touch with the manufacturer. Mike
1958671
contact Amazon, they will deal with the seller, the seller will be send you an email, with the return it label to shipping back and get an other one or you always can get your money back note: if get an other one make sure fully charger the first time, unplugging use until discharge an charger again. I hope it helps
1955399
Make sure it is seated properly and the power cord is in a functioning outlet. Mine charged immediately and works fine. If that doesn't help, I would return it and request another.
1126666
I haven't but it sounds like maybe the female connector(part that plugs into your power supply) may be too open(causing a poor contact with the male part(pin) in your power supply. You could try(WITH CORD NOT PLUGGED IN) sticking something like a ice pick and bending the round metal part that makes contact with your power supply to make a smaller tighter circle. Don't make it too small that you can't fit the pin from your power supply in the plug, just a little may work. That or if you haven't had it very long, call saying the one you got is defective. Things like this cord are very cheap and probably not tested as well as they should be, the sparking/arcing is caused by a intermittent poor connection. Probably not a fire risk but it could cause your power supply to fail prematurely.
1450654
Sounds like your cord has gone bad. Happened to me recently as well. I changed my review to reflect this.
2100178
It does sound like a flaw in the cord as I have not seen anything like that with mine. You should give the company a call
1505863
I had the same problem. Bought mine through a different source who send me a new AC adapter (the part of the cord which plugs into the wall). Light works perfectly now.
699955
I don't have a clue why but my first one sparked when I plugged in an aux source and didn't work. It was RMA'd and the new one worked and is still working great. Besides the bummer of having to wait for a working one I also had to pay for th ereturn mail. Still, the one that's working is really great. Get an RMA and send it back for a new one.
1880580
The co said it was defective, I have a third one now, I'm afraid to take it out of the box.The first one stopped working after2 months, the second one I turned on once and it wouldn't shut off.I unplugged it but it never worked so they sent the 3rd one. They didn't ask me to send the others back, so I feel they don't know either. The only suggestion they came up with is "don't plug into a surge protector strip". I wish I could help, other than contact the company, not who you bought it from. Good luck
1958672
Hi, I am having the same problem with mine. I am sure these are defective items that are being resold. I have to shut it down, power cord in, turn it back on and then manipulate the cord just so. Sometimes it takes a few tries. When if starts to charge, I leave if alone, because it will stop even if lightly tapped. The charge doesn't last very long though. Very disappointed. I should have returned it when I got it.
1873688
That happened to me about a month ago. Amazon was great and advice me to return the defective product. I bought a different brand of lamp now and it's been working great. Good luck.
324941
I have this exact same problem.. I will go try with a shorter smaller gauge cord and report back.
3959
If you know for sure it is not the wiring then your only option is to return it. This is why I love Amazon- they make returns so easy. Although I have to say I have rarely had to return anything. Check out Amazon.com for returns......Hope this helps.
996970
I don't recommend this replacement cord at all! Mine only lasted 2 months and it stopped working because it started melting and smoking where the cord and small rectangular box meet. Just spend the extra money and get a universal cord at an office supply! If I hadn't been home when this happened, who knows if a fire would've started!
722662
i have the same problem... i think the adapter is damage. hope amazon don't refuse to take back or exchange.
1706301
Return it. Mine has been going for over a month strong. Haven't even used the 2nd one yet
136350
Possibly Radio Shack? Or contact supplier. I wouldn't invest too much money in a power cord as this is not a quality product. I'm sorry I invested any money into it at all!