When I took the water tank out to refill it for the first time I noticed that there is a lot of water in the base- is that normal?
1377312
Yes it is normal. But my bear broken down in a few months. When I ask how can I fix it, so far nobody answer me.
359493
Yes its normal. Just let the water run for about 5 mins and it should be good
1832348
I add water every day because the top of the fountain may appear full, but could actually be low in the bottom. The day mine started making a noise, I opened it up and there was only about an inch of water in it, but top looked full. This is probably how others had the pump burn out on theirs, or seemed too noisy. Just a heads up....
1073523
I haven't had that problem and I use my machine daily so I would say no, it's not normal. If it's not the outlet (do other appliances work using that same outlet?), the tank isn't empty, it sounds like the machine broke.
384552
No, since I use it to fill the tank it gets fresh water before going back in the garage ( where its stored)
150645
You need to rinse the charcoal filter in cold water before you add it to the tank. It's totally normal.
1890778
If you are talking about the bowl overflowing, I had that problem once after refilling the jug. I find that if you keep the filter clean and do not let the water bowl itself get too empty before refilling the jug it does not get so high in the bowl that it overflows.
798671
The design of the water tank is poor! The front of the tank is much lower then the back and if you are not careful filling to the fill level indicator, it is easy to overflow in the front of the tank.So far, this is the only leakage problem I have had to date. JEG
977885
I had a similar problem. The water was picking up a rubbery taste from the tank (inside the tank is a rubber balloon like bladder that stores the water). Usually this is filtered out by the Stage 4 mechanism, but the wiring I did bypassed the Stage 4 - so I had to add a polishing filter right out to the tap.
1849584
You should not have water around the unit. It could be you are positioning the mist into the indentation in the top that is then overflowing. Other than that I would say your unit is malfunctioning. Good luck.
478210
You are not going to want it to pump until it is completely dry, but you can adjust the off float to remove the majority of the fluid. So to answer your question yes it is normal to have some water left. Depending on your application you may have more or less then other people due to how much lift your pump must overcome. Let us say you are using it in a basement. the pump pushes the water up the pipe until the water level hits the cutoff point. If you did not install a back flow inhibitor, gravity would drain the pipes back into your tank causing it to look like it cut off with a good amount of water in it, but less than the cut on float. hope that helps.
496224
Hey Steve, there should only be running water sound when the tank is filling after you used some of the stored water. Unless you drained the tank to fill up a big big pot, it should not take that long to refill. You might want to check to see if the psi or pressure of the tank is where it should be. You are not filling the entire tank, you are filling a portion with an air balloon providing the pressure to push stored water out to the spigot on command. This is a closed system so water cannot be running forever. If so, the sound is either from something else or you have a major leak below the sink. Hey Steve, there should only be running water sound when the tank is filling after you used some of the stored water. Unless you drained the tank to fill up a big big pot, it should not take that long to refill. You might want to check to see if the psi or pressure of the tank is where it should be. You are not filling the entire tank, you are filling a portion with an air balloon providing the pressure to push stored water out to the spigot on command. This is a closed system so water cannot be running forever. If so, the sound is either from something else or you have a major leak below... » Read More Hey Steve, there should only be running water sound when the tank is filling after you used some of the stored water. Unless you drained the tank to fill up a big big pot, it should not take that long to refill. You might want to check to see if the psi or pressure of the tank is where it should be. You are not filling the entire tank, you are filling a portion with an air balloon providing the pressure to push stored water out to the spigot on command. This is a closed system so water cannot be running forever. If so, the sound is either from something else or you have a major leak below the sink. « Show Less
1512892
You should check to be sure the unit is absolutely level. If it isn't, the water may flow into the tank instead of the hose. (Had it happen to me.)
937401
This may be normal. Instructions say to clean out after use. Ours collects a bit of residue I attribute to normal operation.
213689
I have the same problem. If I fill it up I usually have enough fluid for about 3 weeks. This is normal.
1642207
No. It's fine with a little water missing. Actually, the water will evaporate a little over time anyway. We usually fill it back up, but it's fine without it.
3105
Im sorry, I did not encounter this problem- But I did notice that the water flows through the 5 stage filter much faster the more you refill.....it did kinda seem to drip at first.