First time user. The cream is very thick, heavy, and does not go on smoothly. Is it the right consistency or something is not right?
1401785
Something is not right. While Journee is not thin, it's not "thick and heavy" either. It smooths on the skin beautifully - that's one of the thing I love about it. Definitely feels "elegant," if that makes sense. I wonder if yours is too old or has been exposed to heat?
1401786
Try squeezing a very tiny amount onto your finger tip and applying to a small are of your face at a time. It should soak in and leave no heavy residue on your skin. If this doesn't work, return to the seller if they have a return policy and ask for a replacement.
148153
It's not solid. It is a very stiff cream. No comparison to a block of shaving soap.
43475
There's not enough product in the bottle to be able to tell. The bottle is very heavy, but there's not much cream in there. I saw no improvement when I used the product.
1893928
I honestly did not check, but the consistency is fine and there is no odor or odd smell to the cream. I have very sensitive skin, so I
867842
When you put it on it does not go on smooth. If it is for your hands not a problem, but if you use it for your face it is covered in white globs of he hardened product that you have to smush. I couldn't use it any longer because too gross looking. It is just not mixed well and the product is full and I mean full of white hardened pieces of the product..If you put very hot water on your hands and massage it in for several minutes they will dissolve but sometimes it just doesn't and you're left with a face full of gross looking white globbies.
136741
This is really a question for the manufacturer since I'm not a skin care expert. However, I will say that this is a very heavy cream.
2190392
yes its true ... i really liked my first jar ... the way it went on and the way it made my skin look ... this version seems to be heavier ... i liked the original better ... unless they own up to their mistake by the time this jar is empty because i am still going to use it ... i will look for another cream
948993
Uh oh. It should be a very nice smooth consistency. I would return it as it should not be grainy at all. I love the product and have VERY sensitive skin so try another tube!
2173870
It is a light brown cream and has a very pleasant smell- or so I've been told. You could try massaging this cream in several times a day and see if that get the fluid down, but ask your doctor.
1125858
that seems odd as the product i received was creamy and very easy to apply. could yours be beyond it's shelf life and are you using it at room temp?
537176
I would say make sure it's the right temp and consistency before applying and to apply a thicker layer. Also, you may be using too much oil. I put too much oil on and the wax stayed pretty stretchy.
1861763
I don't think it much matters. Seemed pretty much like any cream to me. Did absolutely nothing for me at all. Used entire tube and saw no improvements whatsoever ! Personally, I'd use a cream that is made for oily skin. Sorry. Very disappointed in this Boots Photo Fix. Didn't smooth one single wrinkle what so every.
1144239
I have only been using it about a week but my skin is the same. So far it's been good! It's not super greasy like some creams I have tried but yet still moisturizes well! It's nice and thick and a little bit goes a long way!
523131
I have had mine for about a year and so far it is just the same as it was when I got it. As long as it is still a thick, creamy consistency it should be fine.
379651
The product is more of a cream than a gel with a very soft hold. It doesn't slick down my edges. Hope that helps!
657311
Mine has always been a smooth cream, no granules. Send it back for exchange, maybe? I love this product. I have had great results. It takes continued use for a long time, many months, for the best results.
1301530
I'm not sure because, well, that hasn't been a concern of mine yet. But, I can say, I do like the cream and, compared to other creams in its category, I would recommend it. I'm soon to be 47 on Christmas Eve, so I DO take my skin care products very seriously. I like this one, and will purchase it again. Know, that I do not use it exclusively ..... I combine it, alternately, with other creams as well:)) I hope this helps in your decision in purchasing this product:)