There is only one way for battery to go in with the gold teeth marks connecting its not going on still..
1366482
The battery may not fit your phone. It should go in without a problem. It did for me.
1366483
Sounds like you are doing everything right. If the battery you ordered is the same size at the original battery, it should work.
501952
You probably already fixed this, but I ran into the same problem last night. The cause? The door on the battery compartment was not closed completely. It *looked* closed, but it wasn't. I opened the door to check the batteries and when I closed the door I saw a tiny little gap. Pushing down on the door caused it to click into place and everything worked.
1408163
only battery to be used is a rechargeable one, it will be marked on the battery itself...
2149520
If it looks like only one pin is connecting, flip the battery over and plug it in upside down on the left side.
1066446
There's only one possible way a 9v battery would fit in that slot if I remember right.
1176875
It's a rechargable battery but I don't see any way to open the actual toothbrush to put in a new battery. My last toothbrush was the same - it lasted about 8 years and I repaced it when the charge wouldn't hold anymore.
180219
May be a bad battery or need to clean all contact areas to make certain of good connection. I have had a battery go dead on me after a short period of time. Ken Merbler
668895
Yes if you look at the remote and where the positive and negitive terminals are for the batter to touch they are not touching . When you look at it close you can tell the battery is not making good contact, get something to bring a little of the coiled protion out so the battery will make contact . I sent the first one of the units back because I could not get the remote to work and on the second one I noticed this and once fixed it has been workinig just fine . Make sure that you do not break the plastic at the coiled wire just bring out the end just a little so it will make contact. Once this is fixed everything should be ok.
1273762
The battery could be low so you may have to charge it. Also the contact between the battery and contact point is in need of cleaning so if you have some contact cleaner or alcohol spray bottle that should do the trick.
420036
The battery pulls out. So to me theirs no reason to open it up unless you remove the front sticker. Ill just buy another one
228504
Don't Put the Battery In it looks more realistic. It is probably the connections. or try alkaline batteries they last longer
908068
Sometimes you need to use a pin or something to push the outer edge contact so the battery will go in. The flat side of the battery goes face-up (usually) and the "button" side goes face down (usually) into the device. That side contact only should touch the edge of the flat side of the battery.
1828209
I am a dentist, not an electrician, but I would put my money on either a dead battery or an internal defect. If it is brand new, send it back and get a replacement, if it is old(3-6 yrs) try a new battery
1382936
Maybe you should charge the battery first so that there is energy left. If not work then something could be wrong I guess
1703179
I found that the wires that connect the battery were rubbing against it and wedging against the battery when I tried to pull it out. I pushed the wires up into a recess to get them out of the way and the battery was easy to remove after that.
1182321
Hi Ellen, There is a battery inside just not sure how to get to it. Mine worked fine for a week then just stopped working. Next time I clean and put in new tablets Ill see if there is any way to take it apart and see what went wrong. Maybe a bit of water got inside, rust, short, lose wire, dead battery, etc. Hope someone else was able to get inside and can tell us. So many have the same problems you'd think the manu would step-up and help us all?
1490086
Try changing the battery. Look for the flap on the "tummy", open and proceed.