How long do you have to charge it for the first time? I let it charge for about 24 hours but it doesn't work
1383211
Check the charging light is on, if it is you may have got a dud! It should work
1383212
Mine was working great after few hours charging. After a year and half, it did not charge like yours. I used to buy used one and used every week, so I gues it died. I used for long and good. But if it is new, then you need refund it
1383213
Ours worked relatively quickly, but we've found it to be very loud. Don't use it much.
1383214
I charged mine for 12 hours the first time and mine worked perfectly. You might want to make sure the battery connection is good.
2087218
The first time you charge it, it will take about eight hours of uninterrupted charging. After the first full charge, it won't take that long.
313395
I'd give it a few hours plugged in time to charge the battery. If that doesn't work, I suppose it's defective.
963174
Make sure it's fully charged. We had to let it initially charge for a couple days.
123676
I charged it over night. So I don't know how long it actually took to charge. I do know the charge is good for a few hours of use, though. Sorry i can't be more specific.
1252354
I myself only had to charge my battery abt an hour to fully charge it. You might have received a bad battery. But try the 24 hour charge before returning it.
1634584
Sometimes it will doesn't work so good, like you can't turn on it. You need to wait one or two mins, especially just after you charge it. And it just can use about 8 hours, otherwise it is good.
2228326
Looks like it's not working. I had mine a long time ago and i know i charged it like for hours. Maybe 8. But not 2 days. That's too long. If it's still not charged, then i would think it is not functional.
1007439
You need to charger for 24 hours and then it shouldblast a minth before needing charged again. You also need to take the head off and make sure the inside is cleann. If it still doesnt work, i would contacy clarsonic. As long as you got it from a clarsonic approved seller, they are very helpful with problems.
1214322
Instructions for the HX6962 say it takes a full 24 hours to charge the first timeAntonz
1415942
Let it charge for 8 to 12 hours. It charges slow at first this helps the battery live longer. you want long term battery health let it charge 100 percent. Then it should be good. I love mine!
2186341
Maybe 20 hours for the initial charging. Try charging and discharging several cycles. Mine only takes 3-4 hours to take it from 25% to full charge. I'm using a Toshiba Satellite Laptop. Good Luck.
1814327
I'm not sure how Long mine takes to charge, all I know is I plug it in at night and the next day when I wake up it is charged I bought mine used and it works just fine . It doesn't hold a charge as long as I thought it would though and a new battery is pretty expensive
458674
I let mine charge for several days, and it still never came on. Then I charged it for several more (with switch in off position), never worked.
1668883
4 hours is on the long side. But I would not be concerned, especially on a first charge. If it takes more than six hours I would ask for a return and replacement.
1811623
Are you sure you gave it a full 24 hour charge the first time. 12 hours therafter.
856105
Thanks everyone. However, I KNEW I where to press to turn it on. My problem was I charged it for 16 hours and when I pressed the button it did NOTHING. I messed around with it and then took the chance on charging it for about 12 more hours. I put it on the charger and smashed it in real hard and now I think it's working. Maybe I didn't have it fully in the charger. It seems weird that it just sits in there with no connection port. We'll see. I appreciate everyone taking the time to try and help. Happy Holidays.