I need the website to get a plastic part that was cracked in the box. What is the website to get another part I dont want to ret. that whole thing...
1394295
You have to return the whole item and they will re place a new one don't loss the receipt just in case if needed
1366304
You will have to go through amazon to fix your problem. Most of the company's that deal with Amazon will help you out with parts missing and cracked products.
1617612
Hello, Thank you for your question. Here is a link for the replacement part: http://www.amazon.com/dp/B00DRIBHGI Please let us know if you have any other questions. Thank you!
2140142
Good Luck , look at e-bay sometimes people will sell the parts there ! Too bad that this is no longer made because it worked so good !!!
1626095
I had this situation and learned that the only way to get a replacement is to work with the selling company. Drive would not deal with me directly. I made a new inside bottom of the tray with matching foam from Michaels and taped the crack together under the foam. It has worked well so far. Luckily my crack was not the whole way through. Amazon is great and will work with you, if you bought through them.
1502171
You can buy it from us. can you send me picture of the broken part so we can give you the right price?
1835042
Call the company and they will ship you a replacement part for free. I had to do that when the desk top part was cracked during shipment. Shipping time took about a week but they were friendly and offered no hassle. You can request a new part too via their website. Look in the instruction manual.
475683
Yes, I believe Amazon has an area to order new parts. If not, try and Google the company. My sons came with extra parts, but we've not had to use them. Sorry that happened to you.
1001232
Hello, Thank you for your question. Here is a link for the replacement part: http://www.amazon.com/dp/B00DZV3X7I Please let us know if you have any other questions. Thank you!
957523
I'd contact bissel. Try emailing their general customer service or just write on their Facebook wall (that's mt fav approach). They'll either send you the broken part free or charge you a little. But I'd try just going straight to bissel. Good Luck!!
2217260
I still have the box it came in and there is a web site on the bottom. I think the company is Sunpentown In"l Inc. www.sunpentown.com phone #800-330-0388. I hope this is helpful.
1475763
There's not many ways you could do that. There are probably some sort of plastic repair kits out there but you would be better off googling that then asking here. Perhaps hobby shops?
616118
There was a piece parts list that came in the box. I think there was contact info for ordering as well.
1239295
Hi Rosalinda, Somehow it seems that we had problems finding these parts, but we did finally find them.I would suggest you check the name of the company via E-Mail, and call them asking your searchcollection directly to them. . Hope you kept the box it was packaged it.Renee
1822526
I'd start with contacting Amazon (and complain about this issue) and then contact Step2. Step2 has a spot in their website for replacement parts.
1404233
Hello, Thank you for your question. Here is a link for the replacement part: http://www.amazon.com/dp/B00N4YJJYC Please let us know if you have any other questions. Thank you!
2145905
Might be a minute because Kelsea, e-Commerce Manager always receives a lot of emails and voice mail from customers all over the country. My advice to you - is ask the question to the appropriate department, I.e., parts. Once you receive the answer, order the part online from Amazon. Hope this answers your question.