I just received this machine and love it; however, the bulb blew when I turned it on this morning. There was no paperwork included with the unit.
1397477
My advice would be to contact the seller or the direct manufacturer. They may be able to replace the damaged bulb free of charge or at least inform you of the proper bulb to purchase and replace yourself. Most companies will provide missing instructions/manuals if you call and request them or find them online
1397478
I'd rather just get a replacement bulb instead of sending the entire unit back.
1397479
Hello. You can return the machine if you want Esther if it's still under the 30 day period. Regards
1397480
Hello,Please send us your invoice to sales @ greatnorthernpopcorn .com. Thank you.
1397481
I have two and I have had no problems with mine. I burned my small popcorn machine by over heating the kettle. I recommend this product. The handling process could have been ruff and caused by the carrier. Good product.
1246477
Mine was the same. We had to return it because there was nothing we could do to fix it. We even tried getting a new bulb and it still wouldn't work. I had to go to Petsmart to get one and for a few dollars more it worked fine and came with two bulbs.
1642685
If under warranty you can send it to them and have it fixed. You pay the freight. Under warranty they will send you a bulb. There are no instructions or enough parts (high temperature crimps) to easily replace it. It is not designed to be replaced. My bulb blew up within 60 days. I fixed it with a new bulb, but I didn't consider my fix reliable. It works now but is destined for the garbage.
764584
We had the same problem with our new set when the light bulb went on the blink.... flickering continually and it was mind blowing... ugh! But the original company who uses Walmart to sell their aquariums gave us a replacement bulb free without any problem. Thank goodness! I just love my Aquarium! :)
412740
I just placed an order for the front top heater (ABA80-17500U), through encompass parts. Says it's not in stock and will ship first week in November. We'll see what happens! My bulb is actually broken. Not even sure how this happened but my waffles are not browning. They're warm and edible but don't have that brown crust that I like to see. And honestly I have no idea why I need to see that! Wish me luck. I'll let you know what happens!
1413200
We like the lighting system very much but the extreme heat of the bulbs has become problematic. I'm going to take the spare replacement bulb that came with the lighting unit to my local hardware store and have them look at the bulb and advise me. If you or anyone else can come up with a more definitive answer, please let me know also. Thanks.
1917503
I thought I had it. I just checked but no light. Bulbs are there. May be I need to check those bulbs.
2240497
"I" don't have it anymore at all. Mine was Stainless (that costs more). I paid about $225 for it from Home Depot about 2010. It lasted for about 2 years, the interior bulb burned out and GE wanted $70 just to make an appointment and come out to fix it. Plus the $20 for the $10 bulb and $60/hr for at least an hour to replace it. So bulb burned out, $150 minimum to fix it. No. Good thing to because two or three months later the whole thing went BZZZZZZZZZZT! and died. Up until then it worked fine. Best feature? The defrosting inverter. I replaced it with a different brand. YOU HEAR THAT GE? GET A HORSE!
219244
Personally I had no picture and a whirring sound that did not improve when I replaced the bulb. I could still see that the pre-existing bulb was light up though in retrospect.
1162161
I had a similar unit I was able to get the light out. I don't remember how I got it out. The problem I had was I couldn't find the bulb. Home depot didn't even carry it. These units are made cheap. (Junk)
493907
Very strange. The same thing happened to me. You can get a replacement bulb pretty cheap at the big box stores. Was easy to replace. However be careful. When I first set it up, the bulbs got so hot that it burned a hole in the side of the box.
1848329
I have reviewed the information and instruction papers and nothing is given. I hooked it to my power tester and it showed that no power is used without a bulb inserted.
1314456
My bulbs just went out and I found out that you CANNOT replace them. This is unfortunate because the unit is still useable and I like it. I will have to dispose of it and purchase a new one. Definitely not good service from a product.
2275333
I also had something happen when I turned the lamp on. Something popped and the lamp no longer works. I was unable to find any repair parts. My estimation is that it is a piece of junk. It never worked at all.
1461371
Remove and send for replacements if they are new. If not go to the manufacturers website and look up how to replace. The bulb needed should also be in the instruction.
277570
I had that problem with the first unit I received. It may just need a little more time to get to the set temperature and then stop blinking, But, if it doesn't work correctly after several hours of running, there is a problem with the compressor (possibly damaged in shipping). Call Amazon, they will ship a new one to you for free (as long as you send the damaged one back). Save the packaging materials from the second unit (if you threw away the packing materials from the first one) so you can send back the first unit. Shipping is free, you just have to lug an 80 pound package to the UPS place. Be sure and get a receipt with a tracking number so that you can track the return shipping and see when it arrived back at Amazon. Hope this helps.
866108
Let me come back with a question. Since bulb replacement appears to be (or is becoming) a major problem, why doesn't SECURA answer this question FOR EVERYBODY themselves, along with a step-by-step procedure for replacement? Make it an open response. The machine's worth it, by the way. A really great oven! BJ