I lost the screws for this shelf and towel rack during a move. How can I get replacements?
1401145
I think it'd be easier to go to a home improvement store to pick some up -rather than trying to contact the seller.
1401146
Hello Elgin! No worries, you can purchase these items by contacting our Customer Service Department at (888) 944-8667 between 8am - 4:30pm (CST), Monday- Friday or email us at help@whitmor.comHave a great Day!
1401147
Hello Elgin! No worries, you can purchase these items by contacting our Customer Service Department at (888) 944-8667 between 8am - 4:30pm (CST), Monday- Friday or email us at help@whitmor.com Have a great Day!
2079907
Amazon is good about replacing things so asking them is worth a shot. You may have to deal with the individual vendor. If they turn you down try contacting the manufacturer. Lastly you can hit the hardware store. Good luck!
1044863
Yes, the towel bar can be replaced but you will need to disassemble the cabinet to do so as the others have said. I do not know if you could find a spring loaded bar to pop in there but it might be worth a try if you are desperate to replace it without any extra effort.
1393692
Try contacting the manufacturer and see if they will send you another. If they will not or can not, they might be able to give you the size of the screw and you can get from a local hardware store.
1002611
The screws that came with it worked perfectly. Make sure they won't come through the inside of the cabinet on yours, but they didn't on mine. It was very easy.
436897
Are you thinking of trying to purchase the hardware from the manufacture? Yes. It's worth a shot to try. If not I'm sure u could go to the store and buy some that r the right size. Let me know what u want to do and I can send u a pic of the screw /size just need an email or text it to ya.
535431
Any hardware store should have a replacement. Take the worn one with you to the store so they can match it closely
569556
Not a problem. You can buy replacement screws to suit your application at any hardware store for less than a dollar.
2233403
Take your other screw to your local hardware store and they should be able sell you a match. Or at least a close match.
677647
I'm sure these are standard screws. Try you local big box stores. Good luck.
459923
I would take the screw to a hardware store and see if you can buy another one.
1411623
You Can, Check Local Hardware Store's If Not Check Amazon Or Walmart. Since You Just Bought It You Might Want to Return Or Exchange It
244956
I have not sold one of these yet on amazon. I do not know, the only thing i can suggest is to try and remove stripped screws with channel locks or pliers and put new screws in it. Sorry i do not know what else to do.
708127
Take the original off and look for a manufacturer or some type of identifying numbers/letters and Google them. That's how I got the part I needed for the cabinet. If you can't find any, take the part to your local hardware store and see if they can match it up for you.
1229586
I would suggest you email the seller, as they might not see the question, as questions are intended for other purchasers (like "how shiny are these?" or "How big are they," etc ). Also, didn't you already have long enough screws from the pulls you are replacing? Wouldn't it be easier to spend a fee $ at a hardware store, than to return these?
1471305
You can just go to the hardware store as well. Take one of the other screws with you and ask for something similar. They're likely M5 screws and you just need to match the length. Much much cheaper than going to the LBS.
1110657
The screws should be in the package. I suggest you contact the seller for a replacement set. Cheers peter.