How do I apply to get money back or a replacement with the warranty? the case chipped in two places last week (for the past 5 months it was fine)?
1402669
Sorry can't help you. Contact Amazon to see if they can tell you how to contact the Luvvitt. We've had no problems with ours.
887741
Sorry can't answer that got mad and tossed it. Didn't care if there was a warranty or not, it will just break again. But I love the case.
1138319
Warranty ? Unless you bought it from a shop where you can take it back, you can forget about the warranty, Coway are dishonest. Mine broke after 5 months and they were not interested, as they're in Korea it wasn't worth the effort suing them.
2159057
You contact the people you got it from... From what I understand they are good on there warranty work and should send you a new one at there cost.
1054362
Same thing happened to me. Email them: cs@tridentcase.com. They are very nice and will mail a new one to you. Mine arrived within a week.
372498
I hear about a quarter of the buyers had this problem. contact the company, in all the cases (that I have Heard this happening) the customers were offored a free replacement. I believe the issue is caused buy receiving a iPhone 5s case instead of a 5c case
1099335
i had a similar situation ,but my case wasn`t even a cracked , just a little bit on the side where you don`t even see it , but after i contacted seller and explained them , they just asked me for a pictures of the damage and Yes, they did send me a new one. I`d definitely give a 5 star for the customer service
1099437
I have no idea, because my chip wa not broken only the case was.. I know they can do it at a Delership but it cost a chunk of change...
800984
I would also suggest calling spigen directly. I'm sure they can replace the part for you.
605882
Check their website. Do not know if different if buy through Amazon. I did read of one customer with a problematic case- quickly replaced. On their site look under 'shipping and returns'. Truthfully, i never even checked before I bought it- had several recomendations from friends; been very happy with it. Hope that helps.
2156987
My case was broken on arrival. I never got a response from Amazon when I contacted them. The chips are fine.
728203
I would contact the seller or manufacturer for replacement parts or unit if you still have all the necessary information. These items should not chip easily.
1301039
nothing you can do....your issue is a little different...do an RMA for refund or replacement.
325821
I have same problem - company want £25 for replacement!!!! Told them it was still under 2year warranty - now despite numerous emails from me - they won't answer
91931
I'd think it would still be under warranty. I would contact the company you bought it from.
1718681
You would need to replace the case. This is a great case, I am totally impressed with it.
738470
I didn't return my case. I had the same problem. The dealer passed my off to Amazon. Cheap quality.