I have had this pump for about a month, it worked great for the first round of soap, but I just refilled it and now the soap won't come out. Ideas?
1386257
Hmm... We've refilled ours several times without issue... Does the pump portion work (i.e. go up and down) but no soap comes out? Did you try emptying it and adding more water to the soap and water mixture? May be possible that the soap mixture is too thick...
1386258
While refilling, you may have inadvertently lost the very tiny white plastic bead that sits loose inside the pump assembly at the bottom of the spring piece. Same thing happened to both my units. So I used a round pinhead from a decorative hatpin. Just pulled it loose from the pin and dropped it into the bottom of pump shaft and all worked again. The bead prevents the pump from pushing air back into the soap reservoir instead of out the dispensing tip.
1386259
I've used these pumps for years and found the best soap to use is the generic brand (I use antibacterial). The more expensive brands are thicker and tend to make it hard to pump.
1386260
Make sure you mix a bit of water in with the raw soap. If you don't you could clog the pump.
1386261
I have not had any problem with mine. maybe try rinsing it with reasonably hot water and pumping hot water through it. I still am really happy with mine. good luck!
1386262
I haven't refilled yet but I know in the instructions it is very specific about not turning the bottle upside down...I wonder if there is an air bubble in there or if something is clogged? Send it back to Amazon before the warranty is up...I have made the mistake on waiting on other products and I was out of luck.
1386263
I just refilled one of mine recently and didn't have any problem. I wonder if soaking the pump action portion in hot water with a little vinegar might clear any soap build-up that may be clogging the mechanism.
1684510
I had the same problem this year. Look on your tube and there are videos on how to clean it out and get it running again. the isnt much to the pump so its pretty easy to fix without having to buy anything.
1188490
Check to see if there is a build up of soap where it dispenses. Many times, when there is a build up, the sensor acts "flaky", dispensing soap whenever it wants. Simply clean off the build up and you should be good. At least, this is what I have found on several of mine.
389133
If it's new you may have a defective pump. Have you tried taking the pump off and running it under hot water? Do you have a pump from another product you could try, like a hairspray container?
329160
I have had a the same thing happen, only mine didn't happen until several months after use. I'm not sure if this is the right thing to do, but I just "pop" it down with my hand kind of hard and it starts. As Scott said, it started doing that after I didn't get it sealed and it leaked. So I am guessing that there is just some "gunk" in there causing it to stick. If you wouldn't mind, please post what you find out from customer service. I am still able to use mine, but it continues to stick occasionally.
1452085
The liquid soap needs to be thinned with water a little bit to pump well. I get about a teaspoon at a time from a short stroke. Good luck!
1988183
Not too sure but if it is sticking it may have something either stuck in it or soap build-up or some thing similar....maybe running some draino through it or a strong vinegar/water solution in very hot water...if that doesn't work I think the stopper can be unscrewed out of the assembly....I can't remember for sure though....sorry I wasn't more help...good luck.
1822932
technically no they want you to buy their product, understandable. but if you buy one soap cartridge when its empty you can actually use a butter knife and pry the cap off, refill it and then replace it. it will feel like its going to break but it works on all 3 that i currently have in my house. we fill ours with dial or soft soap. something like dawn is too thick i think.
2119603
I had the same issue where the soap pumped stopped working and using different soaps didn't work. This replacement has been working just fine with no problems and was easy to replace.
1166723
I use nothing but Dawn dish soap in my dispenser. I have refilled it twice and it works just fine. I had to adjust the flow amount a bit, no problems in the month I have had it.
347960
If you have it installed normally you refill from the top by pulling the pump up and away. Then you pour soap into the receptacle from above and set the pump back on its fitting.
43266
I have had one of these for over a year, used daily and refilled often with no issues. I use the Method clear soap refill in mine and it works like a charm. I've played with different ratios of more/less water to see how it changed the soap and the ratio using the fill lines on the bottle is the best for us.
39754
I am very sorry that I cannot help you with this problem. I have only made soap once and it was only about five months ago. Sorry
1452088
Have you tried a different soap? I use Dawn in mine and it works just fine. As I stated before fill very slowly as it tends to get air bubbles and overflows if you fill quickly.
1833208
It sounds like your pump went out. You can contact Chauvet about a replacement, our get the part number and find a replacement online somewhere, or there are companies that repair foggers, you can also try to clean your pump on your own, but make sure you are prepared to buy a new pump should that not work for you. To make sure my pumps don't get clogged up and to keep build up out of the lines, i run mine about every the months, and for cleaning, i just run some white vinegar through the system. This helps to clean gunk out of lines and heater block. It also brings the output back to what it was new, output decreases over time as it gets clogged up. If any more questions, please feel free to ask.
108185
I use Wal-Mart's "equate" brand of Antibacterial Liquid Hand Soap Refill, in my Cuisipro Foam Pump. This has worked well the past three years. However, this is my third Cuisipro Foam Pump container. With the first one bought, I misused the pump, by pouring a previously diluted mixture into the empty pump, and out came a "slimy" texture. The pump was useless after that. But that was after I had used it properly for several months. The second container's pump would not stay connected to the lid, so that was a Cuisipro problem. But I agree with an earlier review, I think any concetrated soap will work. Hope your trial is successful. I use Wal-Mart's "equate" brand of Antibacterial Liquid Hand Soap Refill, in my Cuisipro Foam Pump. This has worked well the past three years. However, this is my third Cuisipro Foam Pump container. With the first one bought, I misused the pump, by pouring a previously diluted mixture into the empty pump, and out came a "slimy" texture. The pump was useless after that. But that was after I had used it properly for several months. The second container's pump would not stay connected to the lid, so that was a Cuisipro problem. But I agree with an earlier review, I... » Read More I use Wal-Mart's "equate" brand of Antibacterial Liquid Hand Soap Refill, in my Cuisipro Foam Pump. This has worked well the past three years. However, this is my third Cuisipro Foam Pump container. With the first one bought, I misused the pump, by pouring a previously diluted mixture into the empty pump, and out came a "slimy" texture. The pump was useless after that. But that was after I had used it properly for several months. The second container's pump would not stay connected to the lid, so that was a Cuisipro problem. But I agree with an earlier review, I think any concetrated soap will work. Hope your trial is successful. « Show Less
2207242
very easy, Any soap can be put in.The problem was not manufacture,but human error.It was overfilled,soap got into battery compartment.I could of simply emptied and refilled had it not.I think dispenser is a good product,as I stated I just never fooled with it after that.