Kindle Battery Problems? Can You Say Class Action Suit? After reading all the posts about original Kindle owners and the problems that the DEFECTIVE battery is causing them, and of the indifference of Amazon to our plight, perhaps it is time for one of us to initiate a class action suit on behalf of all original Kindle owners to have Amazon replace our Kindle 1 with a Kindle 2. Do we have any attorneys reading this that want to take this on because there are many of us willing to become a part of the class. Amazon's beta testing of this product prior to its sale should have demonstrated this problem, and they should have had a solution ready. Oh, I guess they did - it's called a Kindle 2. Kindle Battery Problems? Can You Say Class Action Suit? After reading all the posts about original Kindle owners and the problems that the DEFECTIVE battery is causing them, and of the indifference... » Read More Kindle Battery Problems? Can You Say Class Action Suit? After reading all the posts about original Kindle owners and the problems that the DEFECTIVE battery is causing them, and of the indifference of Amazon to our plight, perhaps it is time for one of us to initiate a class action suit on behalf of all original Kindle owners to have Amazon replace our Kindle 1 with a Kindle 2. Do we have any attorneys reading this that want to take this on because there are many of us willing to become a part of the class. Amazon's beta testing of this product prior to its sale should have demonstrated this problem, and they should have had a solution ready. Oh, I guess they did - it's called a Kindle 2. « Show Less
1389478
I have had the K1 since they were first made. I have had no battery problem at all. Nonetheless I would like a battery with more stayng power. I have whisperjet on only when I am downloading books, otherwise it is off.So I am not in dissastified class, but in the hoping for a battery with a long life when charged.
1389479
I have an original Kindle. The battery fails on a cruise ship. On two different cruise boats the kindle went dead while charging in the ships' outlets. It seems to work at all other times. Anyone have this problem?
1389480
I feel fortunate that I received 13 months of use from my original Kindle I battery. It died today unexpectedly despite showing a full charge this morning after I unplugged my Kindle from its charger. I'll buy a replacement battery, but I am not happy about having to do that. My cell phone battery has lasted longer. If anyone at Amazon reads these posts, please improve the battery provided for the Kindle to make it more reliable. Thanks.
1389481
I received the original kindle for Christmas and the battery died a few weeks later. Amazon sent me a replacement kindle and it held its charge for less than 24 hours before it died. Arg!
1389482
I am waiting to receive my 3rd Kindle battery. I also don't use the wireless feature. I read a lot and travel so it's a necessary part of the kindle for me. I now carry the charger. I don't know why Amazon is not responding to this problem. Maybe they want us to purchase the newer version? I've been waiting for my ordered battery since June. Maybe Apple will finally get into the reading business.
1389483
I have had my Kindle for a year and no battery problems until now. Can we purchase one at a battery store?
1389484
I bought 3 Kindles. I am so frustrated about the batteries. It's cheap to replace for 1 at a time, but 3 at a time is too frustrating! Why aren't they listening and fixing this?!!! I was so excited to finally get these and now they just sit on a shelf because we are busy with the school year. Figure we can just read the books we have. If I could read my Kindle books online when the battery is dead I think I wouldn't be so frustrated, but I feel like I wasted so much money!!!
2275785
How does one become a part of the class action lawsuit ? I received a new Magellan Maestro 4000 as a gift at Christmas, 2007, and a month ago it quit. I can't even get them to tell me how to send it in for warranty work. And after reading the "horror stories" at the Branding Blog at: http://www.brandidentityguru.com/wordpress/?p=207 - I don't know that I want to take a chance in sending it in and losing the unit forever. Any suggestions ?Bill WhitworthNew Boston, Michiganwhit@whitworth.com(734) 654-6411
228581
Yes I ordered the warrantee at the same time as my Kindle. Warrantee started the minute it shipped from Amazon.
549212
Sadly, that sounds like the LCD... If you decide to replace it, I recommend disassembling your current kindle first and verifying the connector type on the LCD. There are 2 types offered, and it would be unfortunate to order the wrong one..
1642723
Since this was written back in December, I hope you have heard something by now. But if you ever have a problem with an order, go to your orders page and click in that order. Then click on "problems with this order". Amazon is really very good about helping you. I've only had to ask for help a couple of times in the many years I've ordered from them, and both times, they were really great! Hope this helps.
159155
Hi, Carlos! The Kindle is an Amazon product. Local stores sell FOR Amazon. I also bought mine locally at Best Buy and registered with Amazon. I buy my Kindle content from Amazon. I did buy my 2-Year Protection Plan plus Accident Coverage from Amazon. I think it is a wise choice to protect your Kindle!
2006166
I'm glad Amazon was able to give you a refund! I assumed since my covers were labeled a final sale that I wasn't entitled to a refund, but it certainly is worth asking now that I've heard about your experience. Maybe if enough of us speak up, Amazon will no longer allow them to carry their faulty covers.
2228213
I am not a good person to ask.When I ordered the kindle CHARGER and paid for it. Shortly there after I was told that the batch of kindle chargers were defective and my money would be refunded. I told them I needed a CHARGER and to advise me. I never heard from them. After that I ordered what was described as a kindle CHARGER. When it arrived it was a generic CHARGER similar to my phone CHARGER. I do not recommend them as they are a low voltage CHARGER that only charges when the kindle is off. The bottom line is if you can find a real kindle CHARGER you should be fine. If you do let me know where so I can get one. Good luck. I am not a good person to ask.When I ordered the kindle CHARGER and paid for it. Shortly there after I was told that the batch of kindle chargers were defective and my money would be refunded. I told them I needed a CHARGER and to advise me. I never heard from them. After that I ordered what was described as a kindle CHARGER. When it arrived it was a generic CHARGER similar to my phone CHARGER. I do not recommend them as they are a low voltage CHARGER that only charges when the kindle is off. The bottom line is if you can find a real kindle CHARGER you should be fine. If you do let me know... » Read More I am not a good person to ask.When I ordered the kindle CHARGER and paid for it. Shortly there after I was told that the batch of kindle chargers were defective and my money would be refunded. I told them I needed a CHARGER and to advise me. I never heard from them. After that I ordered what was described as a kindle CHARGER. When it arrived it was a generic CHARGER similar to my phone CHARGER. I do not recommend them as they are a low voltage CHARGER that only charges when the kindle is off. The bottom line is if you can find a real kindle CHARGER you should be fine. If you do let me know where so I can get one. Good luck. « Show Less
2182374
I just recieved my Kindle also. I bought the coverage because they will replace the battery once and replace the Kindle no questions asked if you break it!
801184
Just in case you don't know...Nabi is being sued for their fault chargers for the Nabi 1. It was mysteriously just magically pulled from the Toys R Us shelves. I know because I went there looking for a charger too because I had the same problems. Then, lo and behold, I got an email asking if I could be contacted for the lawsuit since I had purchased a Nabi 1. This company is a piece of junk and I would NEVER buy any of their products. We have two Kindles and they are so much better quality than this, no matter if it has parental controls and all of that. You can still put parental controls on a Kindle. Just in case you don't know...Nabi is being sued for their fault chargers for the Nabi 1. It was mysteriously just magically pulled from the Toys R Us shelves. I know because I went there looking for a charger too because I had the same problems. Then, lo and behold, I got an email asking if I could be contacted for the lawsuit since I had purchased a Nabi 1. This company is a piece of junk and I would NEVER buy any of their products. We have two Kindles and they are so much better quality than this, no matter if it has parental controls and all of that. You can still put parental controls... » Read More Just in case you don't know...Nabi is being sued for their fault chargers for the Nabi 1. It was mysteriously just magically pulled from the Toys R Us shelves. I know because I went there looking for a charger too because I had the same problems. Then, lo and behold, I got an email asking if I could be contacted for the lawsuit since I had purchased a Nabi 1. This company is a piece of junk and I would NEVER buy any of their products. We have two Kindles and they are so much better quality than this, no matter if it has parental controls and all of that. You can still put parental controls on a Kindle. « Show Less
1994704
Hey, sorry to hear your kindle was stolen. Really lame. I was reading the coverage list and it basically states it is for mechanical and electrical issues but call the 800 number to see for sure. 1-800-374-9939. I hope this helps and good luck!
1994705
I am not sure. The replacement Kindle is directly shipped from Amazon. So, the serial numbers are automatically linked to my account. Hence I am not sure if that is possible.
1158257
not sure. we got our son's at around the same time that you got yours and it's been having the same issue. we finally ended up getting a cable, etc... pack for it for 27.99. it came with two cables and some other stuff. son states that the cable worked better than the special turbo charger that we bought separate from the kindle. (see the link to the cable pack after the last sentence in this review.) our kindle also forced reboots as well as a reset to factory defaults when the rebooting didn't work. hopefully you don't have those issues as well. http://www.amazon.com/gp/product/B00DFBN62U/ref=wms_ohs_product?ie=UTF8&psc=1
169123
I think I have two answers for you. When it happened to me I got a "new" Kindle. But I always thought that it was refurbished, it went down in less than two years. I was told then that the practice would be to give me a new one for one of less value, by one step.
637639
I agree with you, they should add a connector to the charger so batteries can be charged without having to be installed in the kindle. I use rechargable batteries in my digital camera, and I carry them in the case for a month and they still have a full charge. I would think that the kindle batteries should be no different. My kindle battery wont hold a charge more than 3 days and it is only 2 months old! My camera batteries are 3 years old!
941085
No. Call amazon. I have had to return my kindle for the same reason. Try shutting it down completely, then start back up and plug back in. Hope it helps.
882837
Hi -- I'm happy to say I haven't had to put in a warranty call, but I do see that several people have commented that Dell is refusing support if it's bought from Amazon. If that's the case it sounds like the start of a class action to me. Nothing in the description says that it is not covered by the standard manufacturer's warranty. But I wonder if the three year warranty is an inducement that Dell offers to get customers to buy directly from them?