I purchased this phone case a few months back, now the back of the case has meshed against the back of the phone. If I try to remove it, the material from the case is stuck to the phone. What do I do to remove this without damaging the phone? I purchased this phone case a few months back, now the back of the case has meshed against the back of the phone. If I try to remove it, the material from the case is stuck to the phone. What do I... » Read More I purchased this phone case a few months back, now the back of the case has meshed against the back of the phone. If I try to remove it, the material from the case is stuck to the phone. What do I do to remove this without damaging the phone? « Show Less
50625
I am sorry to hear. This has never happened to me. Maybe rubbing alcohol or nail polish remover will help. i would recommend u test it on a small area first before doing it on the entire phone.
297261
This has happened to me too - how does one remove this? It's stuck against the back part of the phone!!!
1986443
It isn't made to be removed and reattached, but I was able to remove the clip from the holster piece which left me with a flat cover for my phone. I've been using the case and the makeshift cover since I got the phone and would recommend them. I removed the clip from the holster by putting a flat head screwdriver in between the clip and the flat piece on the cover / holster and applying pressure until the clip popped off. put something soft like a rag on the cover / holster so you don't scratch it.
1749213
That's how I managed to rip off the flap for the phone charger :-/ It's actually really difficult to reopen the case. When I did it, and not really understanding the anatomy of the case, I used my thumb to open the phone charger flap, and began attempting to gingerly pry it open. I think this action resulted in the tear and loss of the phone charger flap. The back protector will only protect the apple logo sticking out. I don't recommend opening it up again.
720224
On top of the phone, next to the charging port there is a small gap, with one hand grab the phone and with the other by using your nail or something flat and pointy that will not damage anything, push the backdoor away from the phone and just slowly remove it all.It will feel like it will brake, but it won't. Just do it slowly.
1844408
Hello. Down at the bottom of the phone is soft rubber. Pull that rubber down and on the bottom right while pulling the rubber down the the bottom lock to case will pull back. Pull that back and the top facing of the case will come right off. The phone then lifts out. Hope this helps :)
2247877
Mine was hard to get off too so I got one corner off then slid a plastic knife along that side through the openening, and slowly popped off the whole side. Then it just slid off. Plastic knife didn't scratch my phone.
2058250
No problem. I love this case, its very durable. My 2 year old has dropped my phone a few times and no issues. Only thing I can say bad is don't leave it in the sun or a hot car. Here in Arizona the temps get high. I made the mistake of forgetting my phone in the car. Came out to find the leather wallet sleeve came away from the hard plastic. Some super glue fixed It right up tho. Looks like nothing ever happened. Good luck on your purchase.
806233
I just wrap the back around behind it tuck the closing flap back inside the slot and hold it like I would a regular phone, I have been doing this since I got the case and it is showing no signs of wear from bending it back like that. Hope you can get the idea from my description.
738063
I have the same problem, but I think I fixed it by bending the clear plastic outwards (ie away from the Nexus) without the phone in the case. I flexed it back and fourth about 5-6 times and now it doesn't seem to touch the back of my phone anymore to create that "liquid smudge" spot... Hope that helps!
1262311
Jason the dust and hair that accumulates doesn't come very fast what i do is every three months or so i open it up and wash the entire case with an alcohol swab that cleans it thoroughly. and its good for a few more months. also you might consider just not using the screen and popping it out. I recently found out that our phone is made with gorilla glass which is virtually shatterproof. i also read a story where the htc one stopped a bullet from killing a guy due to the glass and casing. for my phone i removed the screen protector and am just using the case for scratches.
590830
Mine still looks brand new and I am rough with my phone. It is always at the bottom of my purse (which is always a disaster) and I have yet to even wipe it off. I went and dug it out to go look at it before I answered the question just to make sure...yes , it still looks new. ( I have had it for a few months now)
1362834
I've moved it between 3 cars several years apart with no marring or residue. I removed slowly and helped it with a credit card; the original adhesive still worked. Let it sit overnight before putting the phone on it. You can remove most self-adhesive items with dental floss too.
1120020
You have to peel the rubber casing back and then then you'll see 2 plastic pieces (front & back of the case) that are clipped together. Unclip, insert phone, clip back together and put the rubber outing back on
1117147
Just to let you know, Mine was not in good condition when i got mine, but that was just design issue. I can not tell you how many times I have dropped it and frankly I don't care what kind of damage it does or doesnt do to the case since I knew immediately upon coming out of the box that I would have to replace it soon. That being said, It has held up to drops better than I had expected. Every time I drop it, I still look down to check that everything is ok with my phone. I believe it has stood up to this because the rubber coating on the inside of the case stops most of the forces that would normally shatter the plastic case around it. Just to let you know, Mine was not in good condition when i got mine, but that was just design issue. I can not tell you how many times I have dropped it and frankly I don't care what kind of damage it does or doesnt do to the case since I knew immediately upon coming out of the box that I would have to replace it soon. That being said, It has held up to drops better than I had expected. Every time I drop it, I still look down to check that everything is ok with my phone. I believe it has stood up to this because the rubber coating on the inside of the case stops most of the forces that... » Read More Just to let you know, Mine was not in good condition when i got mine, but that was just design issue. I can not tell you how many times I have dropped it and frankly I don't care what kind of damage it does or doesnt do to the case since I knew immediately upon coming out of the box that I would have to replace it soon. That being said, It has held up to drops better than I had expected. Every time I drop it, I still look down to check that everything is ok with my phone. I believe it has stood up to this because the rubber coating on the inside of the case stops most of the forces that would normally shatter the plastic case around it. « Show Less
726119
If you take the rubber part off, there should be small latches on the sides and top. Lift those from the back of the phone. Hope that works.
1186158
I don't think you can without tearing the phone apart. I did check on YouTube and there was a posted video of someone removing it. I attempted that on the phone (same model but one that my daughter face planted into the floor) and I ended up tearing the phone apart to the point where had it not already been unusable, it was then.
1537380
This is one of the worst cases I ever had. I have been in the same problem as you are now. You just have to try carefully with your finger nails without breaking them and causing serious injury. I suggest try taking it off on a carpeted floor or bunch of soft area so if the phone suddenly comes out of the case and falls down, it will not be damaged. Good luck and be careful