Right Headphone Stopped Playing Music: Can I get a refund?
26702
I was gonna leave a reply to this but then I saw the date...... But hey some people would like to know as well so I'm going to reply anyway. Every skullcandy product has a limited lifetime warranty. You do not need a receipt and it doesn't matter where you bought them or if you found them in the garbage whatever it does not matter. Now with that being said, if the problem is a factory defect you will get a FULL refund of the price at which skullcandy originality priced the product. If it is YOUR fault then you will get HALF. So how do you redeem the warranty? Go to skullcandy.com then look at the bottom of the page and click the contact button. The page should have some red type about getting a RMA number and the word here should be brownish looking click here then just do as it says. After you fill out all the info you will need to go check your email and print out a form to mail with the product. You will need to pay for shipping. After being mailed you wait. Keep checking your email and in around 3 weeks or so you will have a email saying that you were given an certain amount of credit and you need to login to use it. There should be a password needed. Just so to skullcandy.com and login with that then go to my account and how much money they credited you should be at the bottom. This money can be used at any time and never expires. You can use all of it at once or bits and pieces here and there. How do you use it? This money can ONLY be used on skullcandy.com towards ANY of their products. When you check out you will have a pay with points option. (this was my experience with shoe blue skullcandy buds your experience may vary but they credited me $38 so i had more than enough for a new pair) I LOVE skullcandy so im sticking with the brand :)
747053
I really do not know for sure. If I had this problem, I would recover my sales receipt, check the warrant duration, and call the Sennheiser customer service staff (contact info from their website) and determine if the headphones can be repaired or replaced.
428666
The same thing happened to mine. I emailed the company and told them the problem, they sent out another one and the same thing happen again. They are suppose to be giving me a refund but didn't get it yet. I sent both headsets back. I believe they all have defects.
1589934
My headphones broke (again) and I spoke with customer service and they said they ran out in all of their warehouses so they issued a refund. May still come with a warranty, not sure, but either way they are out of replacements and the headphones are almost guaranteed to break within a year.
1487112
Swap/verify headphones, check all things and visually inspect anything you can including wiring or soldering or anything that would look out of place or worse, missing. Then make sure all levels are turned up. None of that works yours is broke.
68783
I'd like to know the same. It happened to me exactly you described and my headphone only plays on one side and it's very disturbing to have to fixed it every other stroke. If you find that out let me know. Tks Claudia
929622
Unplug the red wire and see if it works. Overall, these are junk headphones and I'd try to get my money back if I were you.
825390
These guys do not honor their warranties. Noisy headphones anyway. Get some Sennheisers, or Skull Candy those companies are good
293384
I did not have the item long enough, i got refund when there was audio problems, could not hear music or talk to each other at higher speed. Answer here...
2042569
The right earbud don't sound. How can I take the warranty? I live in Ecuador
553910
Get in touch with Soul. I went on their website and e-mailed their customer service department. They'll get back to you on how to go about getting an exchange pair of headphones
224895
see if the headphones are messed up . they should work, trust me mine work perfectly fine. you should have it fixed or looked at by someone that works at a place like radio shack.
86407
I can't say because they were a gift...The recipient said the right earphone didn't work...That is all I know...Sorry...
1355594
I would give Bose a call. I did not experience anything like that. In fact, my cord gets snagged and fly out of the actual headphone all the time and I still don't have a problem like that.
697481
I had a mechanical problem, the headphone jack began to crackle when the headphone plug moved at all, and finally one channel began to go out when the headphone cord moved at all. SanDisk technical support did a quick bit of troubleshooting on the phone, and then gave me an RMA for returning a device. I'm awaiting a new one.
1142155
No, it's not normal... Make sure that everything is plugged in correctly(power cord, aux cable, etc.). And make sure that you earphones and your music device are capable and functioning. If nothing works, contact Nuforce and tell them that you got a defective product and they will help you out.
376431
it doesnt matter because these stopped working after 2 months of use (bad cable). I am trying to look out for you and prevent you from buying headphones you are just going to have to replace soon after anyway