I bought 2 LED magnifyers. Neither one lights. How can I get a light? janet1997@hotmail.com
1370709
You may have to put in a battery,and sometimes, if the battery is included, one has to pull a tab out, to activate the battery
989876
Dear Terri, For this situation, you just need to contact us by support@taotronics.com with your order ID, we will arrange you to return and then replace a new lamp for you after the return. Best regards, Sunvalleytek
1634317
I'd do this: Buy a replacement battery and try it to see if it works. Eventually you'll need an extra battery anyhow. If it doesn't work, return the light. If it does work, keep it. The time spent returning the item over just a bad battery probably isn't worth the time and effort.
1704933
I don't think so. Mine is working fine and I bought 2 just in case one failed. I bought them online with the magnifying lamp.
740617
I would immediately contact the company that makes these kits: http://www.luminus.com/about/contact.html. Clearly they ought to replace the defective kit. I purchased four of these things and all are working great after six months. Call me lucky.
1638723
Unfortunately my instruction sheet that came with the magnifying glass either got thrown away or misplaced; I recall it showed how to remove the battery & said what type of battery was needed. I do not recall what it said about the LED lights, though. I really like the magnifying glass, especially for reading columns in newspapers.
2129961
I actually did replace one of mine with an LED just to test it out and almost no light comes out of it. The LED lights just don't seem to put out enough light. :( I would love to find some LEDs that do though considering I am running like 15 of these all night long.
625648
Perhaps LED lights are defective. I would advise contacting the company and getting a replacement flashlight. If you bought flashlight from Amazon and it's been less than 30 days, you can get a replacement unit this way. Gerber provides limited lifetime warranty so you are covered in any case.However, if you carry it in your packet, check first if there's any dust or lint around the LED. Since there's no lens, that stuff accumulates quickly.
1143507
Sorry for responding late, but I did not have the lamp at immediate reach. Now, I verified it, and you are right. Mine is not working, either. I refer to center LED labeled #58, with the tag 730, which does not turn at all when all the rest do. Somebody could say that 730 (nm, I suppose) is beyond the range of human visión, but I guess that at least a dim red light glow should be emitted. Regards. Alvaro.
1164484
Colton, I know it is confusing. Geeez, I wanted a flashlight not a computer program. Actually, Jeff Hunt gave you the correct answer. I sent mine back and got a led light that does one thing...cast bright light!
1226516
If the led isn't turning on I would try new batteries if that don't work, I would return it for a new one. Wish I was of more help, my lights worked for about 3 months and now they pi nly work sometimes. Good luck.
915289
Sorry about the issues but I am glad you finally got it going. I see there are several LED light available on the Internet.
2105782
I have eleven of these sitting. Scared to use them because of the first one melting down. My e-mail is jeepingtom@gmail.com. sent me a confornmation of my email. I soe where have a alternative automible led im looking at.Thanks
1491613
Agree that it's probably not the magnification they say it is. My issue is that the light is not strong enough.
2260329
Mine did the same thing, and the only thing that I can see is one of the L.E.D that is entwined with each other has burnt out, already, these are supposed to be LED which last for a long time, and I can attest to this because I'am an electrician, this light is substandard, and is not worth the cardboard box that it is shipped in, and amazon says "its to late for an exchange or refund, so if you already brought it, which I imagine your already did, sorry, this sucks, and I will not be purchasing anything else from amazon.
347313
You have to purchase new lights. Bummer, because 2 of ours did not work when we got them. We tried, and we are very handy but no luck.
733044
Buy led shades. They are tinted plastic that you cut to size and stick over the incredibly bright time readout. I had same problem. They are way overpriced but work. I actually had to put two of them on so I can sleep.