why doesn't the message to replace lamp go off even though the lamp has been changed
1383596
Make sure that it is installed completely. The first time I put mine in, it did the same thing. It wasn't completely in the "slot" or whatever you want to call it. Open the side panel and re-insert the lamp. Make sure it fits snug. Also make sure to put the initial cover back on tightly. I didn't and the light just kept blinking.
1383597
After replacing the lamp you have to reset your TV lamp that's called (lamp hours) by using your TV remote(not cable or satellite remote) 1)click menu on your remote 2) go to settings 3) go to setup 4) scroll down setup until you see and click Lamp Replacement 5) click yes and that will reset your screen and remove the message from the TV
149740
I have not had that happen with my lamp. Please don't give up - return it for a new one. These are wonderful lamps.
938986
Same thing happened to mine. Waste of money, lamp was useless, threw it away
1825227
I had the same problem. I replaced the bulb. It works for a while. Now it is going off and then back on again. I believe the ballast may be bad.
1842336
No it doesn't work that way. The lamp does not remember its on/off state. Once disconnected from power, you have to switch it on after connection.
944988
hopeless, mine is the same but does not go out until you switch it off, serious rubbish. have purchased Osram dusk to dawn screw in lamp(bulb) works fine
1730391
There's also a sensor slider switch between lamp and reset switch... I believe it's a motion sensor. If it does not sense any movement for awhile, it will shutoff. Switch this to off if you want the stars continuously on or timed for an hour.
571461
Yes, one of our lamps flicker every once in a while, but eventually turn on. We bought the last lamp from Amazon for parts. We have six of these and the lamps fail often. There is no customer service for parts. I call the number listed, leave a message, and no reply.
500200
There is a rocker switch on the front of the lamp base. On and off is indicate with a "O" and a "1"
1192271
I'm not really sure. All I know is that when mine gets into the dark the light automatically comes on and when it's light in the room it goes off. I'm sorry for not being able to help you. You might go to a store that sells new ones that used to sell the one like you had, such as radical and maybe they could fix or recomend someone.
102008
Maybe you have a defective lamp ...we did not have any issues and it still functions perfectly after a year. Call Amazon and they will issue a return form....best of luck with the replacement! Follow the instructions and you should be happy with the lamp!!
2253240
No it's not attached to the lamp...you can always get a next one and change it.
103663
It turns off after an hour. Always leave it plugged in or you have to remember to plug it in again at the right time the next night that you use it. You can't use the lamp at any other time unless you want to plug it in at the right time the next time you use it.
46668
Did you go into your TV menu and reset the Lamp/ You have to let the TV know that you installed a new lamp. That should fix the problem as the TV should have a "time" when the lamp should be replaced and I don't think they are very accurate.
403262
i did not have no problems turn it off. My lamp does completely turn off. However, any electronic will always draw power. this means if you want to last you the longest you need to remove the batteries. Also is always recommend to remove batteries prior storing.
211308
It has been my experience that when the red light flashes on my TV that the lamp needs to be replaced. You might try removing the lamp and re-inserting it to see if that fixes it, but if you get the same flashing of the light on your TV, you probably need to replace the lamp. Cheap and easy to do! Just follow the directions in your owner's manual!
1486793
Same thing happen to me make sure switch is on light/lamp I had the switch on the light/lamp in the off position Good luck