Is there a warranty card anywhere? I could not find one.
1375402
Yes there is a black white and patterned card that says LUCID on top, the words "read before opening" across the center. On the back side it has the 20 year limited warranty and the warranty claim email of Warranty@lucidmattress.com. I keep it with the Amazon receipt. I think the card was on the plastic that was on the folded mattress. Hope that helps!
1375403
I do not know, however, you will LOVE this mattress. I am a massage therapist and I can tell you this is a FANTASTIC thing to sleep on!! You will NOT be disappointed, especially if you have back issues. Comparable to the Sleep Number and Tempurpedic, as good or better and a much better price. :)
1375404
I had a problem and when I asked for new mattress cause how lumpy it was, they told me to use a ruler and flatten to show lumpiness. That's impossible. You have to lay on it all night to realize how damn lumpy it was.
233567
The gist I get is there is no warranty. You pays your money, you takes your chances. Sorry, I am not much help with that.
164466
I dont believe there was an option for a warranty. However I can tell you that it appears to be a great investment because up to this point my TV looks great.
438213
Is there anyway you can contact the seller? Maybe he/she will do something for you. If that doesn't work and if you don't have a warranty, then I don't think you can do anything else, except buy a new one. Sorry.
999838
Go to their website and scroll to the bottom of the page. there is a place about warranties and replacements. Click it. I assume you will find what you need there. I haven't had any issues with mine but that's where I would start.
618781
I believe there is a warranty but I was unable to use it. My questions were not answered either via email or via phone. You can expect either lousy or non-existent customer service from this company.
1146441
If you did not paid for the warranty package,i dont believe u can claim a warranty.what u can do is contact amazon customer service and try to get your problem fix....
313563
Sorry, but I don't know for sure. Seems like when I got mine there was a one year warranty.
739061
There was no warranty statement in the box it came in. There is nothing on their website about a warranty for this product, either.
1309031
Sorry, I bought over a year back. I would call customer service or go to their website.
1745149
I emailed the seller, and they said there is no manufacturer's warranty. Too bad! I've heard so many reports that they don't last that I want one with a warranty as well.
509853
It happened to me also. Sorry, no solution. If you want to try them again, I suggest purchasing an extended warranty from some place like best buy.
1665901
Hi! When we got this there was not warranty. I think there was an offer for a protection plan that you can add on.
1048010
This specific model is no longer longer in production - no warranty I know of.
379630
You may check evga.com for warranty as i think. You should register the card with EVGA to get warranty with in 30 days from the date of purchased
332713
I do not know how to claim the warranty. Can you please email me this information?
547602
I'm not too sure about whether they have warranty. They claim to, but I really doubt you'd get anything from them seeing as to how crappy it is to begin with. Sorry :(