How can I order replacement parts? Kid broke the plastic base by accident.
1395776
Ha! Mine did the same thing. I think it perhaps was not built to be quite the plaything my boy apparently assumed it was.
1019947
I have no experience with purchasing a replacement but I read on their instruction manual it said you can order the replacement parts, the rubber things, from them. It's available
1407422
I would contact KidKraft directly and see if they can provide you with the missing part. Their website is www.kidkraft.com.
1015220
I have one broken too. I would thing you can contact the company. Look it up on Amazon. I love mine but they are very fragile.
1272663
Hello, Thank you for your question. Here is a link for the replacement part: http://www.amazon.com/dp/B00EXPCAKG Please let us know if you have any other questions. Thank you!
1584861
To my awareness, individual parts are not sold to customers. If the base arrived cracked, your best path is working with the seller in obtaining a replacement. If the base crack was caused by the shipper, please advise the seller.
130099
I would contact the manufacturer. They are helpful and I imagine they are probably the best place to turn for replacement parts.
797745
Sorry to hear about that you middle section is broken. I know how easy it is to break, it's pretty delicate. I haven't seen it anywhere to get replacement parts, but try to contact the vendor, perhaps they can help you out.
944303
Supposedly the manufacturer will sell individual replacement pieces. At least that's what it says on their website. However, I cannot say for sure if they will since when I had a part break, I emailed them (even offered to pay for the needed part) and they told me I needed to contact Amazon because that was where I originally made the purchase from. When I reached out to Amazon, they said they could either replace the whole thing or refund me what I paid for the product, but nothing to help me with the broken piece in question.
2155047
The instruction manual should have a number to call to get replacement parts. I didn't have any trouble with my unit, but had trouble with a few pieces of a crib I bought at the same time
2113637
If you go to www.lego.com there is a link at the bottom of their homepage titled "Missing Parts" under Customer Service where you can contact them about replacement parts. https://service.lego.com/en-us/replacementparts#BasicInfo
203654
Once plastic is damaged replacement is usually the only answer. Contact the manufacturer and ask. Their website doesn't list parts but it never hurts to ask. See below. Contact Us Have a question or need more information? Don't hesitate to contact us! Email: info@multitable.com Phone: 602.773.6911 Address: 2255 W Desert Cove Ave, Suite E Phoenix, AZ 85029 Hours of Operation: M - F 9:00am - 5:00pm MST
2149958
There is a website on the box, or just go to the company website and they sell replacement parts.
1835042
Call the company and they will ship you a replacement part for free. I had to do that when the desk top part was cracked during shipment. Shipping time took about a week but they were friendly and offered no hassle. You can request a new part too via their website. Look in the instruction manual.
474454
Hi, i am not sure. i purchased this on amazon...i would think since its just a plastic piece they probably don't offer a replacement. Sorry I couldn't be more help.
1168098
Try contacting the company directly. I bought my first one at toys r us. Maybe they can help too.
991595
You can order a replacement one. You can google with dimensions (size)and it will show where you can order it from..