I plugged mine into the usb port on my laptop using the usb cord provided and got nothing. The power light never went on at all. why?
1399987
There is an on/off switch. Is it in the on position? Otherwise might be a bad unit (assuming you know the USB port is good).
1399988
I assume you plugged it into USB 3.0, right? Most USB 2.0 ports will not provide enough current to power an external HDD.
1399989
USB 2.0 ports only provide 0.5 amps of electric while USB 3.0 ports provide 0.9 amps. Therefore, move your drive from a USB 2.0 port to a USB 3.0 port.
1399990
I plugged mine in and did get a light, but the drive was never recognized by my computer. I suspect the problem is the disk drive.
1399991
It might be that the drive you put in is bad, it's not turned on, or your USB port is not providing it enough power. I ran into the power issue with another drive due to my computer being a macbook, solved by getting a usb cable with two plugs - one for power, one for data.
537394
Did you install the driver? Is the light on the left of the base turning on when its plugged in? You have to have both the usb and power cable plugged in.
1571959
My cable did nothing at all when plugged it into the laptop and then to the tv. It is possible I got a bad cable, and it just didn't work. I also got a new tv and the hdmi port on my laptop works when i use an hdmi cable to connect to the tv from the laptop. I didn't bother sending it back or anything because it was so cheap
816842
One review said just plug in and go..I plugged mine in and nothing happened..Can someone tell me how do you get this thing to work...
488974
I didnt get a power cable either! But you can use an old laptop charger (12v)
2190976
This doesn't work. No any power on when I inserted USB into computer. Can I return it for replacement?
1165604
With only the info you provided, I believe the battery in the laptop dead, very dead. An external power source cannot fix that!
390504
Hello, I just received my unit. I plugged it in and the Power Light was flashing red AND the blue UV-C light was flashing. Resetting the unit by pushing and holding in the UV-C Button changed the power light to green but the UV-C light is still flashing. Any suggestions? Possibly the bulb was damaged in transit and needs replaced? Thanks for any help!
1851893
Sometimes power cords can be tricky. Try a Friend's power cord or someone else's with the exact same one. I only know because with another laptop I had, It showed plugged in not charging, The laptop suggested that I change the battery so I did only to receive the same message. It wound up being the power cord. Alternately you can try shutting down the PC. Unplug the power cord, remove the battery, Then hold down the power button for 20 seconds. Re-Install the battery then the power supply and power back up. Hope this helps!
561505
Sounds like it's not the right keyboard for your laptop. My keys are not lit, but if the only difference is lighted keys vs non, I would try it and just not connect the power plug, if it's just power it might work.
856105
Thanks everyone. However, I KNEW I where to press to turn it on. My problem was I charged it for 16 hours and when I pressed the button it did NOTHING. I messed around with it and then took the chance on charging it for about 12 more hours. I put it on the charger and smashed it in real hard and now I think it's working. Maybe I didn't have it fully in the charger. It seems weird that it just sits in there with no connection port. We'll see. I appreciate everyone taking the time to try and help. Happy Holidays.
74323
I agree with the previous response. If you know the outlet is good and its fully plugged in and you push the on button and nothing happens most likely the power supply in the unit is bad. Time to return it.....
2257677
sounds like you may have to send it back, but you can at least plug in another power supply, or test the units power supply on another 5 volt system, just to see what is broken. I have mine plugged into one of the USB ports on my TV, that way it powers off with the TV so I don't see a power light, it must be on the power supply it self. maybe moving it to another outlet might help to isolate the problem, just in case it was the outlet, saving you the trouble of sending it back. Good Luck!
2037076
I just tried your steps and confirm it works like you want. I turned on the lamp, unplugged the power cord, then replugged the power cord back in, the lamp was still on. I believe this remains to work because the battery still had power. Make sense?
1004675
Just tried unplugging and plugging into power. Light was on prior to plugging into power. Light did not come on after energized. Needed to be switched on
2047365
What method have you been using to charge it? Usb to pc or usb to power adapter? Also, have you tried using a different cable? I would try holding the power button down a bit longer than usual just to see if it eventually comes on. Hoping it fires back up for ya!
2261699
I had some problems too, until I connected the power cable to the adapter and it worked for me after that. It seemed that if you didn't use the adapter with the power cable and turned it on, it wouldn't work. Hope this would work for you.