The airbrush does't work since the day it was received. The air comes out, but not the paint. I would like to send it to the warranty.
1367825
this happened to me, it's the gauge, call them and they will replace free of charge.
542728
Call the company. They were very good to me when I had a problem. Most likely it is under warranty and so don't wait!
1463275
The only time my brushes haven't worked is whn I didn't have the return water container seated properly. I'd suggest you check that.
1225251
In my opinion, the product that you have is defective and should be returned for replacement. Mine does not do this, but I have had the same thing happen with another brand that I used in the past. Or, is it possible that the hot air brush is too hot and needs to cool down before it restarts!! Hope this helps!!
764606
I and my husband had the same issue with our brushes. They responded to our first complaint but never sent a reply to the second one.Wouldn't recommend the product since the company doesn't seem to respond to issues.
1254548
I had a problem with one of the doors and they sent me a can of touch up paint right away. Just email the manufacturer through amazon and they will take care of it.
764017
If everything is connected properly and still not working I'd send it back or replace part not working through the warranty which is for a year. A piece broke on mine, twice, and the local vacuum store replaced it. It was very easy. Usually seller will pay for return ship and even arrange pick up on a defective item.
906776
I have the original paperwork and there is no info regarding replacement parts, I also did a web search w/ same results. The price Amazon has is probably the price it would cost to replace & ship the brushes. I'd get a new one (they're a little quieter as well). Sherry
851230
I had similar problem , air leaked from trigger , contact the company directly they were great to deal with !!!! Good luck
82070
It's no trouble at all. I give it a quick cleaning with water and then a small amount of airbrush cleaner after each use. This process takes about a minuter and I am ready to go again. I do a deeper cleaning following the completion of a project. Hope this helps, I have had no problems with the airbrush or compressor.
1932461
The motor is burnt out I had the same problem .I contacted the company 2 times with no response My unit is only 45 days old. Good luck getting it repaired under warranty.
1466154
I bought two of these brushes but they all had the same problem. they didn't rotate it. But hot air was coming out of it.
1293894
I would return it and request a replacement or order a replacement, but I was unhappy with the quality of this item, so I'm not surprised your package was incomplete. I would just return it and go to Bed, Bath and Beyond and get the replacement.
1620463
Maybe go to refund on Amazon purcahse and that will lead you to contact seller, where you can send them a message.
904764
I gave a couple of those hoses to my sister-in-law as a gift. The "nozzle" end blew off in her hand. By the time that I retrieved the hoses and tried to get my money refunded from Amazon, I was informed that the "refund" period had expired.
2052430
I had the same problem... I contacted them and they replaced just the machine not the gun. They said if the gun doesn't work it's how you clean it. How did you clean your gun? I use mine for business all the time as i am a professional make up artist and so far after my husband cleaned it well it's working
993002
Sorry to be the banter of bad news, but it does sound as though you have a defective unit. The good news is you are still under warranty. Do not waste another minute; call the store where you bought it and have it returned. This device is a no brainer; you plug it up, turn it on and watch it go...the spray should work with ease and percision. Buying defective items does happen in life; sorry you had to experience that. Best wishes with everything.