Hello, I ordered this battery as a replacement for L09S6Y02, however, the battery does not charge. What should I do?
1372840
I'd work to get my money back NOW! Don't make the mistake I did by working through the very long process of dealing with Anker's customer support (it took me 3 months until I demanded Amazon refund my money) as Amazon pushed me to do. Return the thing for a refund. I had the same problem with an Anker battery not charging in my Lenovo v570 laptop. Amazon told me that they did not work on customer support, so I went to Anker. They ran me through a bunch of things, with my making several contacts. Finally, they had me purchase a new adapter, the box in the electrical cord, and even after all of this time and expense, it still wouldn't charge. It took me 3 months to work through all of this til I finally sent it back. And the is what I suggest you do: don't work to repair the issue, ask Amazon to let you send it back and purchase a battery from the manufacturer of your machine. If it's a Lenovo, Amazon sells lenovo batteries. this is in no way a reflection on amazon and the great service they provide. It's just apparently that Anker sells a lot of batteries that don't work well in some computers.
1372841
Had the same problem and hence I returned the battery.Try to keep the battery in your freezer for 2-3 hours and try charging it .. If it works, you got it addressed.
1372842
Verify you are using the properly rated amperage adapter. Verify the battery isn't overheating. Another thing to try is to shut the laptop down then try to charge. I have purchased a number of anker batteries for client's laptops and have had excellent results!!The last thing to verify is that your laptop identifies the battery in the bios if your laptop supports it. Cheers,-IT Ninja
2196007
This may seem a bit obvious but ensure the battery is inserted in the charger the right way round. Assuming this is not the case, determine if the charger is faulty(if you bought a second battery this will be easy)I have had no issues with mine for the last year..
2195007
Maybe that particular battery doesn't work? I ordered one and put it in, and it works great! Maybe send it back and have another one shipped out.
687979
I had a similar problem with this battery. Charged it and nothing. Turned out that the battery was bad. This is a Gel Cell battery and Gel Cells don't like to be discharged for very long. To keep this kind of battery going good it needs to be charged regularly. As far as the charger needed, I just use a 12 volt charger that automatically shuts off when it's fully charged. Hopefully I helped to answer your question.
1792831
I really dont know why thats happening but you got lucky . At less urs still working . My laptop was working greet but after i install that damn battery it never works again why i dont know !!!Have you try to reinstall your old one again ? And see if its gonna start charging or no ... And pls let me know if its work with u .
668580
I purchased the same battery LB1 High Performance Battery and after charging it for about 20 minutes, the light goes out on my computer,so something is wrong.It is not working like the factory battery did when it was new. Not satisfied here with the battery.
1220532
Hello Scott! I'm sorry to know that it's not working, hope you return it and get a new one or refunding your money. I'm using the battery for some 6 months or more and it's working fine so far with my Nikon D3100. I'm switching from the original battery and the replacement ProGo battery to have always a fully charged one available, are you using only the Progo?
1824759
Check the battery being replaced model number and compare. Thats what I did, also check the available pictures to compare them physically. Last thing, google it.
2195677
don't count on any new battery to be fully charged! mine had a charge but I'm sure it was not 100% charged. Once installed your system should start charging it.
1800618
I would return this product to the supplier. If it is not recognized and does not charge, it is useless. Amazon's guarantee should solve your problem.
231418
It may be defective, or needs to be recharged; assuming it's the correct model number, and if it's installed properly. I would double check the model number of the battery, make sure the battery connections are clean, and make sure the battery is installed in the laptop properly. Once installed, make sure the battery gets a good maybe 12 hour charge. Then check to see if the battery works. Good luck.
490015
Are you sure the charger is working, I would check that first? If so, also suggest you might need to disassemble it to determine the battery model and type, then search online accordingly. Sorry - not a positive answer to your question.
2184254
I am sorry that your battery doesn't charge, it could be your battery charger. Get a 12 volt meter and check the charger and if the charger is not working then replace the charger. If the battery is the problem ask amazon what to do. I have not had a problem charging mine but it does take awhile to charge.
169415
Look at base end, there should be a model number. Are you sure it's not the battery. Buy the same model number.
135731
The model I have is a dsc-w50 sony cybershot and the battery is a sony np-bg1 but it wont charge,using the usb cable but if i charge it making a makeshift charger it does but then the camera display idicates its the wrong type of battery.so if you think its the wrong battery please send me the right one using pay pal
925733
My battery did not charge properly from the beginning, but failed to contact company before warranty expired, which was my error. They sent a link for a replacement battery but the cost with shipping is over half the price of the unit. Since the unit did not charge ever charge properly, I am hesitant to throw good money after bad, with the "hope" that the battery is the only problem. The other brand I purchased at the time worked beautifully from the start and is still going strong. If anyone has a link for a replacement battery with reasonable shipping charges, I would be interested. Otherwise, will toss this and buy another brand that works from the start and continues working. Thank you. My battery did not charge properly from the beginning, but failed to contact company before warranty expired, which was my error. They sent a link for a replacement battery but the cost with shipping is over half the price of the unit. Since the unit did not charge ever charge properly, I am hesitant to throw good money after bad, with the "hope" that the battery is the only problem. The other brand I purchased at the time worked beautifully from the start and is still going strong. If anyone has a link for a replacement battery with reasonable shipping charges, I would be... » Read More My battery did not charge properly from the beginning, but failed to contact company before warranty expired, which was my error. They sent a link for a replacement battery but the cost with shipping is over half the price of the unit. Since the unit did not charge ever charge properly, I am hesitant to throw good money after bad, with the "hope" that the battery is the only problem. The other brand I purchased at the time worked beautifully from the start and is still going strong. If anyone has a link for a replacement battery with reasonable shipping charges, I would be interested. Otherwise, will toss this and buy another brand that works from the start and continues working. Thank you. « Show Less
846628
Buying a new battery won't help. The charging jack on mine was bad. Sell it to Amazon and then you pay the difference to get a refurbished one. The replacement one is guaranteed. Hope this helps you.