I am not getting any extra life from these. I have the current software and told it there are new batteries. Any other tips that worked for you?
1379566
Sorry for your problem with the battery install. If the new battery is not defective, sounds like the main unit is defective. I obtained the batteries as a gift for my daughter. She installed the new batteries and selected the option of new batteries installed. Then left the unit in the home dock, charging overnight. Went from running less that 5 min to completing the whole area for approx 50 min never having to go home for a recharge. Runs like new again
1302860
I too have had the same problem of enlarged batteries. One did so immediately. One after a year. Both continue to work however.
2124879
That's odd... I used mine for over a year before the batt died on me. Maybe you can contact their technical team and see what they say.
487721
I have had mine for a year and a half. I am on the same original batteries. Maybe try reversing the batteries around in case the inside wires are crossed. If they still don't work, contact the seller for an exchange or refund. I am sorry this is happening to you :-(
549053
I am having the same problem....I just installed new batteries hoping that this will remedy the problem.
1444611
I got two in a row and they worked well for a minute and then died. I thought something was wrong with it, but I guess it may be the batteries...that is ridiculous. We only used it like 3 times.
23667
Hi Roy, I bought two of these items and neither worked. I even bought new batteries thinking that could be the problem. I had to send them back for a refund...
460587
Although I read about this sort of thing from some other reviewers, I did not have this problem. I added the charged batteries, turned it on, and it worked. I don't know if there's a remedy other than exchanging the product. Sorry.
653240
All I can suggest is to check and make sure you're using brand new batteries and that they're inserted properly ie + & - at proper ends. If its not a battery problem then I'd return it for either repair or replacement. The one I bought my son at Christmastime works great and he loves it.
2279479
same here. brand new batteries...power to the red LEDs but no power to the camera. Returning today.And the packaging was insane. Return box now contains shreds and shards of jagged plastic.
1610379
I went to a local BatteriesPlus store. They were incredibly helpful, and I know customer service and future attention to my needs will be better than if I bought the batteries online. Remember, batteries have a limited life-span and will need to be replaced. Buy them somewhere you can trust for reliable and consistent attention in the future.
266998
I would suggest that you contact Melnor, the maker of this item. I have NO idea what might be wrong, as long as you've put in new batteries, in the correct direction.
1019573
Yes ,get a new battery,they don't have long shelf life Good luck and HAPPY NEW YEAR
1779014
I have the same problem and it never has worked called Neato they told me to send it to the people that they use to repair the equipment. I just think that it going to cost more money just going to dump it . I read on the internet and it seems that all of the replacement batteries are doing the same.
1814335
It sounds crazy, but try popping the batteries out and back in, then slide the power button off and back on. If that doesn't work, check to make sure the batteries are good. Mine has worked like a charm, but the first pair of batteries were pretty weak and didn't last long. After I switched them out, I've been shooting for months on the same batteries.
1898852
It seems to me that some of the batteries are "juicier" than others. If anyone knows a trick to bolster the voltage, please be sure to share with me. It's hawks that would benefit in my neighborhood.
1595327
Thanks very much for your response. I'm only getting about an hour or less of battery life. I'm very disappointed. Thanks again.