Is their a trick to getting this to work in settings or do you plug it in and place on the charger and it either works or it doesn't?
1367061
Yep you just plug it into your phone and set it on the charge pad and your golden. It works pretty well too, I recommend the bamboo finish.
1367062
You just plug and play. They only trick is to have a soft case or not completely hard case.
1196390
Well what is it doing? Is it coming on, not coming on? Once you charge it and still does not come on then yes return it. Can you please provide description of what its doung or not doing.
674594
If there isn't even a blue light that comes on when it's plugged in then yes it's broken. It should work even if it's just plugged in... but the blue light indicates if it's charging at all.
500211
Jamie,It must be a bug with the tablet. This happened to me too when i bought my replacement charger but if you leave it plugged in, it will charge albeit slower than normal. Plug it in while using or before bed and you should be set!
853396
Gosh. I wish I had an answer for you. Mine never worked. The blue light came on and that was it. I never got the opportunity to try it out. I tried different chargers thinking my charger was bad. Truthfully, the thing is a piece of junk.
2111936
I have the same problem, it will only work when I have it attached to the charger which is completely inconvenient. I'm about to email the seller and hopefully get a replacement.
1326101
I had the same thing just happen, and when I connected it to my computer, it would connect and un-connect every couple of seconds.Obviously there IS something wrong with the charger, as mine also fit snugly and seemed like it would work perfectly. I ended up returning mine and am looking into other options.
1705647
That happened to me once. I think perhaps the battery wasn't fully pushed into the charger. I can't speak with certainty to your case, but could that be a possibility? I would try charging it again on the charger and see if it works. if not, contact the seller. I love my charger, and only had a problem the one time. The USB port on my phone has since ceased to work, so I am really glad that I got the charge - it is now a necessity! It has worked perfectly except one time, and I think that the battery wasn't fully pushed into the charger then.
882806
That is my question as well. The charger keeps stalling, and I have to plug it in over and over again, but it only works for a few minutes (or less). Sorry to add this as an "answer" since it doesn't help.
348317
Not sure where you are having the problem, so I will explain the whole process. Plug the charger into the wall outlet, the battery will only slide into the charger in one position. Look down into the charger and you will see 2 metal terminals, the battery has the same type of terminals. Align the 2 metal terminals on the battery with the 2 metal terminals down in the charger and slide the battery down into the charger. A light will come on , on the charger when the battery is inserted. Hope this helps.
89469
2 questions:Is it fully charged? If so...Is your phone sliding easily into the case or is it a difficult fit? If it isn't then it may not be connecting correctly to the charger.
856105
Thanks everyone. However, I KNEW I where to press to turn it on. My problem was I charged it for 16 hours and when I pressed the button it did NOTHING. I messed around with it and then took the chance on charging it for about 12 more hours. I put it on the charger and smashed it in real hard and now I think it's working. Maybe I didn't have it fully in the charger. It seems weird that it just sits in there with no connection port. We'll see. I appreciate everyone taking the time to try and help. Happy Holidays.
2091962
When you plug it in it should work...mine does. Make sure you push the black button in.
2072125
It is supposed to be plugged into the same place as the charger. If you have an Acer or Asus tablet, however, nothing will make it work. It is, essentially, a case of false advertising.
1621997
I can't seem to charge this correctly. I bought a charger where I can plug into the wall but it doesn't charge fully. Is there something I am doing wrong? Do you leave it on when it's charge with the display on? The instructions are not clear.
1887921
When you first plug it in, the charging symbol should show up on the screen. If it doesn't, use the AC adaptor. If that doesn't work, you may have a bad battery, or a problem with the unit itself.
1617198
I HAVE THE SAME ISSUE AND HAVE A SOLUTION!! Put the nose of the batter in at a DOWNWARDS ANGLE. catching just the front hooks to secure in place. Charger then recognizes it. the problem is the connectors are two short for the battery. if you put the battery in at a angle, works perfectly fine.