My phone was charging fine with this receiver but all of a sudden it stop working. Could this one be defective? I would like to order another but wonder why it just stop working after about a week of use. My phone was charging fine with this receiver but all of a sudden it stop working. Could this one be defective? I would like to order another but wonder why it just stop working after about a... » Read More My phone was charging fine with this receiver but all of a sudden it stop working. Could this one be defective? I would like to order another but wonder why it just stop working after about a week of use. « Show Less
1362084
There are a number of possible things you need to check. 1) Is the coil above your battery still making contact with the charge points inside the phone. Open the back case and check this.2) Does the charging pad light up when plugged in? It is possible that the wall plug is burned out- try switching to another wall power plug.
1362085
I'd use some tape and firmly secure the contacts to the phone. I'd guess it's probably a loose connection
269922
Your charger may be damaged or the phone itself maybe damaged also make sure it is the correct battery for your phone. I had a battery that was not charging but it turned out my charger was bad.
1492668
I'm not sure why it stopped working, I wish I knew, I also thought maybe the company would contact me but that hasn't happened either. I loved it when I first recieved it, would love another but now afraid to spend money on something that stops working after a few months.
955831
I have had no issues with my unit. I use it daily for phone calls and listening to music through my phone. I have forgotten to switch it off when getting out of the car, leaving it on overnight numerous times, and it still maintains plenty of charge. I haven't actually tried playing music from the radio in the car so I can't address that. I've had this for several months now and honestly have only plugged it into the charger 3 or 4 times. I'm super impressed with this product. Sounds like you received a bad one and need to exchange it for a new one.
456037
Mine won't charge anymore either. I think the product may be defective. How are you charging your device?
1167433
Check your charging cable and (if applicable) the USB Wall Jack. I had this issue a while back, where the wall jack connector was not providing constant power (it'd provide it in a pulsing fashion). I later had a bad cable. Once I replaced the bad cable, it started charging with no issues.
1952918
Check your owners manual to see what should happen when charging. If not try a quick Bing or Google search for the exact model # online and believe me people in most cases will have similar questions and many times good answers above and beyond owners manuals. Again if there is a charging problem make sure you take it into the carrier store in your area to have them check it before something happens due to a defect.
111578
Mine worked flawlessly for a while then a few months later I had some charging issues like this. I called their tech support and explained the issue. After a few questions, they swapped the unit out for a new one. I think I spent 10 minutes on the phone. While I'd rather not have issues, the fact that it is EASY to get warranty support more than makes up for the issue IMHO. All manufacturers can have issues. A good company stands behind their warranty and makes it easy to replace.
1544357
The same thing happened with me. Thankfully, I was able to get another charger and it'll charge it it's sitting a certain way. I cannot text or even touch the phone while it's charging, though.
1392593
The same thing happened to me and I bought a replacement charger. That worked for a while but now will no longer charge the tablet. I say return the tablet, that's what I need to do.
699955
I don't have a clue why but my first one sparked when I plugged in an aux source and didn't work. It was RMA'd and the new one worked and is still working great. Besides the bummer of having to wait for a working one I also had to pay for th ereturn mail. Still, the one that's working is really great. Get an RMA and send it back for a new one.
1944943
If you've recently bought it, send it back for a refund (the whole unit). Otherwise you may have to contact Amazon. It's pretty common that this unit fails in some way. I had two arrive "dead on arrival" before finally getting one that worked.
599435
I had the same issue had to return mine. I reordered another The new one only worked a few times and stopped working altogether. I honestly would return it and not get another. Awfully expensive for getting one that does work to only last a few times before breaking down.
721083
Well I ordered new one & tried without charging it but still it was working, & I charged after that & was working perfect.If you tried for 18 hrs, than check your charger. May something wrong with it.
1591260
I've had this happen occasionally with mine, particularly as the battery has gotten older. It seems to happen only after it has been plugged in for a long time. Unplugging it and letting it sit seems to clear it. If I don't leave it plugged into the charger for more than a day, I don't see the problem. If your's always does it, I think the battery may be getting sick, or the charging circuit is defective.
92036
Yes this is a problem I am having with my new system as well, same make and model. I ordered a replacement the other day. Seems to be a problem with the receiver, I wrote about it in my review.
147463
Hi Marie. With my phone I haven't had those kind of issues. The only problem I've faced is that the battery seems to last a lot less now (understandable, given the fact that the cellphone is a little old now) Did you try using another charger, cable or even a computer? If so, and the problem persists, it could be: 1. the battery or 2. the actual port of the phone. For #1 I've seen some batteries not that expensive in Amazon, but again, if the problem is #2 you may want to look for a technician or start searching for another phone. These things are sturdy, but unfortunately, nothing nowadays is designed to last more than 2-3 years. I'm sorry if I can't be more helpful. Bye.