Has anyone had trouble with the hose not draining? Mine is new and the hose is all bent so probably that's the problem.
1327323
I have had my hose not draing for at least several months and the hose is bent and it does not straighten out at all. A real problem, but I still thing the product is a very good one but I do wish that they would straingten out the problem.
1327324
I have the same problem and I fiddle with hose and tilt the basin to the side where it drains,and the water comes out. You will never get all the water out,and you need to turn the basin upside down in your tub or sink to get the rest of the water out.
1191157
Yes I had the same problem, I returned the hose. I have not found an alternative yet.
987164
Mine also started to leak. I sent it in for repairs and it has worked fine without any leaks since.
2026428
Mine is still working but not 100%. It can get stuck but I bet that happens to all of them. To me the hoses are worth the price I paid for it and the fact that it does 75% of the pool relatively well makes it a good investment any ways. I am a firm believer that you get what you pay for.
1608675
Make sure that the hose snaps in place. If it doesn't snap in place check o make sure the plastic pieces that snap the hose in place aren't broken. I don't believe this is a common problem, its never happened to me. Good luck.
1942820
I havent been able to use mine as it leaks in the house. I am not sure if it is the waterer or the hose which i bought new.
107915
Nope. I've owned three, zero leaks. Could it be overfilled? If you can verify the leak (maybe from a line?) I'd send it back. Good luck!
1510718
I have had that problem a couple times. Can't say how to fix only that I use something like a wired coat hanger and bend the end as to not puncture the hose. That does the trick, good luck. Peter
2185529
Sounds like you have a problem with your hose. I would just replace the hose and it should work fine.
1409908
You may need to backwash. There may also be something (leaf, etc.) caught somewhere in the hose. Good luck!
1492132
I had the exact same issue with mine. Make sure the quick disconnect is seated properly and the hoses aren't kinked. Also, taking out some of the sponges helps a little and increases the flow. That worked for me for a little bit. I eventually filed a warranty claim and within a few days API had sent me a brand new one and it has never leaked. You may need to do the same.
988847
I have not seen this happen since installing but I have noticed the hose has started to blimp up near the connection to the Claber. It is like the pressure of the water has been stretching the hose near the fitting but I have no leaks still. Just wondering if it might eventually blow out. When I installed I made sure the hose had a nice clean cut end and that it was pressed on as tight as it would go to the Claber fitting. Then I made sure I tightened the Claber fitting as snug as it would go and it has been water tight since. You might not have torqued it down tight enough is what I'm thinking.
551015
I cannot recommend this hose. I got one last summer and loved it....... because it never crimped off. Crimped hoses are a pet peeve of mine. But now I've found it has sprung a leak just under the edge of one of the end connectors. This hose has not been abused in any way! Now I'm on a hunt, as I see several others are, to figure out how to repair it. Most hoses you can simply cut the end off and put a replacement end on. But this hose has this wire in its walls. If anyone knows how to repair it, please post.
1386261
I have not had any problem with mine. maybe try rinsing it with reasonably hot water and pumping hot water through it. I still am really happy with mine. good luck!
1572114
I have the same problem. There is a design flaw, get a sharp pointed knife or something and move the drain hole line inside the water resorvoir. The water is not draining into the lower part. I am going to ask to get mine replaced. I see at least one other person has had the same problem
799177
I just recently noticed in having the same problem. I suppose I'm going to need to contact customer service or just get in there and see if it needs some pipe dope.
378991
read the instruction manual. there will be a section on this. i believe there's a "cap" that needs to be removed first. but it's likely you do not have the drain hose LOWER than the unit so it cannot flow correctly.