I could only get mine to work while I was connected to my internet. When I went to work and tried to watch the feed it would not work. Can anyone give me easy to follow instructions to make it work away from home? Also I can't get it to work without being wired to my router how do I make it work wirelessly inside the home?If I don't get any help I am going to have to return both cameras I purchased because I really want to be able to monitor my nanny from work. I could only get mine to work while I was connected to my internet. When I went to work and tried to watch the feed it would not work. Can anyone give me easy to follow instructions to make it work... » Read More I could only get mine to work while I was connected to my internet. When I went to work and tried to watch the feed it would not work. Can anyone give me easy to follow instructions to make it work away from home? Also I can't get it to work without being wired to my router how do I make it work wirelessly inside the home?If I don't get any help I am going to have to return both cameras I purchased because I really want to be able to monitor my nanny from work. « Show Less
1323199
I've also been having difficulty setting up for remote viewing. I am hung up trying to figure out port forwarding as well.
938903
You need to setup your modem for port forwarding. Also make sure the port is open via your firewall software. Send me an email and when I get a free moment I can team-view your computer and your modem and show you how to do port forwarding. Also depending on the port, your work firewall may not allow outside connections to the port. In that case you need to setup a web server to view all the cameras with a port that your work firewall will allow. Also I can show you how to set it up via wireless. crr.guy at gmail dot com
643556
so far I have only used the zmodo phone app, which works well. there are 2 apps, one for when you are on your home network. one for when you are not. my understanding is there is a way to "port forward" so you can view your cameras on any computer but my attempts to do that so far have failed. They weren't much of an attempt though. Ill probably try again later. There are some youtube videos of how to do it.
1471430
This monitor and this camera will simply not work. I tried 2 different monitors to no avail. The only thing I ever got on the monitors was some white (snow). I turned the knob on the receiver so slow it took me several minutes to go from one end of the tuning spectrum to the other. still no good. I finally gave up and bought a much better Foscam wireless camera and once I got it up and running I had a great picture. So I guess I would suggest that you find something else. Thank You for the question.
90125
We are currently working on our cameras. We have had an ongoing problem with them not staying on wirelessly. So with the help of a neighbor we have ordered a network switch to assist our router. We ran cat 5e wire yesterday and as soon as the switch arrives we will have them all hardwired into the house. Hopefully this will solve our problem with the cameras not staying on. We have all cameras running on regular household extension cords.
830926
Okay, I wasn't going to, but here ya go. I can't even get my camera to work with the complimentary Trendnet software. No wonder you're looking for another way. I plan to call Trendnet again and hopefully they can help me. I love the camera, wireless, picture, etc. Why wouldn't they be able to help with this question?!
365956
There are helping web pages on the net that tell you significantly more than their instructions. As I remember it best to use a laptop because you first need to change its network address but to change its you need to change your networks address on you laptop. I do recall the last Wansview I purchased seemed to have a better instruction set. I will look for the web page and post!
52460
Hello Gail, I bought mine several years ago for my wife. She uses it at work and to this day she has yet to have any problems with it. She watches it everyday at work during lunch. My suggestion is to make sure you have it on the right settings for watching TV,DVD,and aux input, if you try all those and the picture still doesn't work then you may need to send it in to Coby. The only other thing that I may say is the region setting may be off but, only if the picture doesn't work for the DVD only, if you aren't getting any picture on any of the input methods there may be some internal malfunction going on. Hope this helps. Hello Gail, I bought mine several years ago for my wife. She uses it at work and to this day she has yet to have any problems with it. She watches it everyday at work during lunch. My suggestion is to make sure you have it on the right settings for watching TV,DVD,and aux input, if you try all those and the picture still doesn't work then you may need to send it in to Coby. The only other thing that I may say is the region setting may be off but, only if the picture doesn't work for the DVD only, if you aren't getting any picture on any of the input methods there may be some internal... » Read More Hello Gail, I bought mine several years ago for my wife. She uses it at work and to this day she has yet to have any problems with it. She watches it everyday at work during lunch. My suggestion is to make sure you have it on the right settings for watching TV,DVD,and aux input, if you try all those and the picture still doesn't work then you may need to send it in to Coby. The only other thing that I may say is the region setting may be off but, only if the picture doesn't work for the DVD only, if you aren't getting any picture on any of the input methods there may be some internal malfunction going on. Hope this helps. « Show Less
1386145
My son Ed, an engineer, helped the 5 year old with getting it to work. I just called him and he said that the manual tells you how, but not quite all you need to know! (Typical manual!) He said that you have to push a button, then a sub-button to get it recording but he didn't remember the exact steps. The child just moved to New York, (we're in CA), and I don't know if we have the manual, or of it went with him. Ed said that he'll look for it. If we still have it, I'll get exact instructions and get back to you.
1647038
logitech alert cameras were perfect for this very thing. You did not have to pay to have your OWN recordings. It wasn't wifi, instead it used the electric lines in your home to transmit the signal. It was a great system except for a few bugs. They discontinued that line for whatever reason and I cannot find any other system that will do everything it did. (it just needed wifi). But having to buy a subscription is absurd and seems to be a bad habit these days with companies wanting a continued revenue stream. One day they will realize people are tired of paying for a subscription for everything they do. logitech alert cameras were perfect for this very thing. You did not have to pay to have your OWN recordings. It wasn't wifi, instead it used the electric lines in your home to transmit the signal. It was a great system except for a few bugs. They discontinued that line for whatever reason and I cannot find any other system that will do everything it did. (it just needed wifi). But having to buy a subscription is absurd and seems to be a bad habit these days with companies wanting a continued revenue stream. One day they will realize people are tired of paying for a subscription for... » Read More logitech alert cameras were perfect for this very thing. You did not have to pay to have your OWN recordings. It wasn't wifi, instead it used the electric lines in your home to transmit the signal. It was a great system except for a few bugs. They discontinued that line for whatever reason and I cannot find any other system that will do everything it did. (it just needed wifi). But having to buy a subscription is absurd and seems to be a bad habit these days with companies wanting a continued revenue stream. One day they will realize people are tired of paying for a subscription for everything they do. « Show Less
962121
Mine arrived on Tuesday (11/27) and I'm having mixed results. I mainly want it as a portable DVR (I bought it with the docking station) and sometimes it works and other times I can't even see the recording tab to select it. It was great watching Monday night's Heros while I was riding the train yesterday (it was saved to my Comcast DVR on Monday and I transferred it to the 705 on Tuesday evening), and I was able to hook up a card reader to transfer photos from my camera flash cards (after updating the firmware), so I've had some success. The overall problem is poor documentation, and I'm hoping to resolve my problems by playing with it this weekend. Mine arrived on Tuesday (11/27) and I'm having mixed results. I mainly want it as a portable DVR (I bought it with the docking station) and sometimes it works and other times I can't even see the recording tab to select it. It was great watching Monday night's Heros while I was riding the train yesterday (it was saved to my Comcast DVR on Monday and I transferred it to the 705 on Tuesday evening), and I was able to hook up a card reader to transfer photos from my camera flash cards (after updating the firmware), so I've had some success. The overall problem is poor documentation, and I'm... » Read More Mine arrived on Tuesday (11/27) and I'm having mixed results. I mainly want it as a portable DVR (I bought it with the docking station) and sometimes it works and other times I can't even see the recording tab to select it. It was great watching Monday night's Heros while I was riding the train yesterday (it was saved to my Comcast DVR on Monday and I transferred it to the 705 on Tuesday evening), and I was able to hook up a card reader to transfer photos from my camera flash cards (after updating the firmware), so I've had some success. The overall problem is poor documentation, and I'm hoping to resolve my problems by playing with it this weekend. « Show Less
1639095
Not sure I totally understand your question. If you plan on using the Y-Cam via WIFI, you do need to connect the camera to your router when performing the initial setup. When you connect the camera to the router it apparently searches out the homemonitor website when you power up the camera if everything is normal. When you are in the process of setting up your on-line account with your computer you will need the number on the rear side of the camera. This apparently links the camera to your account via the home monitor website. Once the camera is recognized, follow the remaining steps in the setup, unplug the camera and position it where you want it. In addition to needing to be connected to the router you will also need to power the camera during the set up process. After setting up your account for the first camera, you will need to also plug in each successive camera directly to the router, one at a time. In my case when I initially connected a camera to the router and plugged it in the camera would not connect to the homemonitor website. My problem ultimately turned out to be an old router. I simply upgraded to a new router....aside from getting my cameras working, my internet connection is noticeable faster. Another thing you need to do is ensure your router is WPA or WPA2 secure.....at least that is what I learned from Y-Cam customer support.
2222236
I'm having issues connecting the camera wifi to my wifi computer for some reason. if you figure it out please please contact me via Amazon let me know how you did it.
1231603
Hi W7W, I read the reviews they all were 5 stars, so I ordered 2 Coolcams. I searched all around for the perfect cameras, I was wrong. I had to send them back. The cameras are for indoors only, I wanted for backyard usage, distance listed would be very poor unclear "INSTRUCTIONS". I also purchased 2 SD cards. You have to install Google Apps they are many. The cameras did not come with the CD's for installation as stated on the computer. When I received my cameras someone scratched the word CD out with a black marker on the boxes. Seller was contacted along with Amazon. Installation was difficult. Upon starting up the camera it rotates & pan tilts on it own when you plug it in. I am still shopping around for better quality cameras. Also the biggest downside was this camera is "NOT WIRELESS AT ALL:. They say this camera can be placed any where only with the CAT5 connection. I was disappointed & thought my experience would have been a breeze. I wanted to see the same picture quality that the website shows. Just be careful who or where you order from. The CD is a must there is no way around it they tried to help me with on line sites & paper instructions. A siren I never got to that part maybe an alarm. You may have better luck with the IPhone. I used my computer & tablet. Read the newer reviews. I hope I helped you. Sincerely VRLT
1295217
I can't get mine to work also. I tried install the software and just get errors. I can't find any support help either! Plus upset that cam in back is not working.
1704261
you need an outlet for the cam, discuss whether you have it exterior or interior, we have our cam plugged inside, so had to drill a hole through wall to the exterior where the cam would be hooked up outside.... we had our cam successfully connected to a wired network, but not wireless because of the type of modem we have, so its also important to contact your wireless provider and discuss the type of security camera's you want to use and want to make sure you can access the modem by computer to set up wireless access for the cameras.
2150383
I do not recommend using any of these wireless cameras but instead find far better performance by connecting to my router via Ethernet cable. WiFi just can't keep up. Most of the other folks having issues probably would do better by running an Ethernet cable to the camera.
1990057
Unfortunately, we have had the same problem. We did unplug the connections and plug them back in to the other open "plug-ins" and they worked for a month or so. At the present time, we only have two feeds working. We have not had the time to trace the problem. Sorry this isn't helpful, other than supposedly misery loves company. I hope this is an easy fix.