Has anyone bought a Chi on Amazon that didn't break? in less than 6 months?
1336123
I bought mine probably 6 or 7 years ago. I use it daily. It has fallen in the toilet twice, and been dragged by the cord through the house, being banged against the walls, by a freaked out cat. It still works great!
1336124
Wow, good to know! I will keep my reciept for sure after reading this. I hope Amazon reads these blogs, BTW. And I hope that something this costly would last. My grandmother's TV is a 45-year-old RCA-- I miss the standard of good things lasting long.
1336125
I bought this flat iron in pink dazzle for my daughter for Christmas and it broke in about 5 months. Neither Amazon nor the seller- Globalizer- would do anything about it. The manufacturer's 1 year warranty does not apply for internet purchases and Amazon only supports a 3 month guarantee. My husband elevated the issue with no results. Finally, after applying much pressure, Farouk has agreed to try to fix it for a $15 fee. We'll see.
1336126
I know there's issues of fakes being out there but it seems that if Amazon is going to market these on their websites-- no matter the price--they should assume responsibility for losses of this nature through some kind of seller agreement. I'm an idealist though. If mine breaks and I don't get it replaced, Amazon will lose my business. And I'm a great customer, even in the age of ebay.
1336127
I bought two of these flat irons at different times for my two daughters, and... knock on wood.... they're still working great. I probably bought the first one about two years ago, and the second one about a year ago. I think I'm about to get one for myself. Can't beat the price!
1336128
On the bottom of the Amazon home page, click on HELP. Then on the right hand side of the page there is a CONTACT US button. Sign in, then click on the PHONE tab.
1336129
My CHI broke after 6 months of use. I only used it a few minutes at a time (and not every day), and didn't drop it or bang it around, and it died mid-use. I couldn't believe it! Even inexpensive hairstyling tools last longer. Fortunately, when I contacted Amazon, they over-nighted a new one, no questions asked. I didn't have to send the old one back. Still, something this costly should last.
1336130
I brought mine from amazon almost a year back and use it everyday,it's still going strong
1336131
I work in a salon. I bought my chi 5+ years ago and have used it for the past 5 years every day on several people a day.After all that use, it is just now acting up. Chi will fix it or replace it for $35. I did buy it from a reputable place though.I also have very coarse/curly hair. Yes, this is the best iron I have ever used. Also, try using Chi- Infra Texture spray when straightening ( or even curling). You will get even better results!! (absolutely no build up or tacky feeling) Awesome product.
1336132
I bought my Chi off of Amazon about 3 or 4 years ago. I use it almost every single day of the year, and mine is still going strong.
1717924
My DCC-1100 lasted a bit less than six months, with about 5 uses a week. Still looks good, but it's now a doorstop...
1054182
Running one for 6 months with no issues. But they are more physically fragile.
358785
I never had that issue. Mine was going strong for a year and a half and I misplaced it (seriously -- I have no clue where I left it). I loved that thing. Have you tried reaching out to the manufacturer?
650089
I purchased this unit late December from Amazon, with the unit having a Manufacturing date of October 2013 stamped on the back. The unit's bluethooth feature did not function correctly, so back to Amazon it has gone, with replacement unit on its way. Noticed today, January 3, 2014, Amazon has placed a hold on all further sales of the unit from Amazon, however, they will allow the unit to be purchased from marketplace providers.Will say the sound bar sounds great! I paid $296, caught a daily special, so I'm hoping for a functional replacement.
1971118
There is a 1 year manufacturers warranty and 100% satisfaction guarantee. So far mine is working just fine. Haven't found enough info myself on returned items to see how people are treated. Usually if you buy through Amazon, there isn't an issue. Also if you purchase with a credit card you sometimes have an additional automatic warranty. Just some thoughts.
319618
I don't recollect exactly, but I would assume that any type of home electronics would have some type of warranty against defects for some time period. I certainly plan to hold amazon accountable for this with their vendor (shopjimmy) if something were to go wrong within the next 12 months.
904763
I checked on line w Amazon and the text said there was no longer a warranty. I did not try to contact the provider. Let me know if you get any positive response please.
87533
I have had mine for a few months with no problems so far. At this rate, I'm pleased with the product.
287098
I cannot recommend this model, as we have only had a short time (7 months) and it seems to be about to break.
1903846
Yes. I have not had it more than a few months. But I am still just as pleased with it. What I cannot report on is durability.
2191425
I have always had instant results with Amazon on poor products. Four months seems like a long time to return though. However, this light for me is like a good knife - dependable. I have had mine much longer than 6 months and it has been dropped to the floor, snatched there hard when I caught the cord on the chair when I stood, the cat has hit it off the lap desk, and more. It still works fine. I have even thrown it in the car to take to a meeting to use it in a dim room during a presentation. I take it for granted like a dependable stool. I did not realize others had problems with it. That's a surprise. I have always had instant results with Amazon on poor products. Four months seems like a long time to return though. However, this light for me is like a good knife - dependable. I have had mine much longer than 6 months and it has been dropped to the floor, snatched there hard when I caught the cord on the chair when I stood, the cat has hit it off the lap desk, and more. It still works fine. I have even thrown it in the car to take to a meeting to use it in a dim room during a presentation. I take it for granted like a dependable stool. I did not realize others had problems with it.... » Read More I have always had instant results with Amazon on poor products. Four months seems like a long time to return though. However, this light for me is like a good knife - dependable. I have had mine much longer than 6 months and it has been dropped to the floor, snatched there hard when I caught the cord on the chair when I stood, the cat has hit it off the lap desk, and more. It still works fine. I have even thrown it in the car to take to a meeting to use it in a dim room during a presentation. I take it for granted like a dependable stool. I did not realize others had problems with it. That's a surprise. « Show Less
190343
I've only had mine a few months but I like it very much. Well built. There doesn't appear to be anything cheap that will break easily.
545415
I have one that I love but haven't had problems. Have you contacted the people you purchased this from? They may be able to help.
397241
Personally, I follow the philosophy/advice I learned years ago from Consumers Report magazine..."If the item sells cheap enough, consider it an eventual throw-away item" and save your money for its' potential replacement, rather than purchase an extended warranty...This is a quality machine and I have no regrets whatsoever.....Caveat Emptor.
2134882
i never had mine break, sorry wish i could help you, try ebay, put in model number it may come up
1476030
It broke after only using it a few times within 6 months. I would suggest picking a different brand.