Is delivery made to your door? Elevator building. I am on 6th floor. Please advise
544179
Hi Sara! Thank you for your inquiry! As per our policy: Freight item deliveries are "curbside" delivery only, meaning that the carrier delivers items to the curb. You will be responsible for moving your furniture into your home or business. If your business has a dock access to accommodate the trailer, the delivery will be made to the dock. Carriers won't carry the items inside. Aiste BisonOffice
12621
I presume you are referring to the delivery. If so they took it inside my house. It was in a large box. Hope that helps.
862847
Please call us at 800-289-6656 and we can do an order over the phone. I don't know why it would say that we can't deliver to your address.
381620
how long the delivery is delayed. I live in Miami. I need for this Sunday, it is possible?
325078
If you actually mean into the house, I am sorry but we are not supposed to go into a home. This is for our safety and yours. But if your driver is expecting you to come to the truck to get it I would definitely call 1-800-pick-ups and file a complaint. Your driver should be able to set it inside the door for you. I hope this helps.
631689
Not sure. I ended up sending it back. It was taking a long time to deliver and my window was stuck down.
1490977
Did it sit out for awhile before you opened it? As soon as it is delivered, I unpack it -- which is problem if it gets delivered while you are at work! I would contact the company though, they ARE AWESOME and respond QUICKLY to any issues.
2265400
Mine was, but I think you just need to leave specific instructions with carrier about delivery.
617093
Is it customary to tip these guys? Mine is scheduled for delivery tomorrow btw 11am and 1pm EST.
1618326
i just bought this TV from Amazon a couple days ago. The guy brought it in with me , its a two person lift. I live on the first floor/ basement so we had to go down a half set of stairs. He offered to help take it out and everything but i told him not to worry, that I could do it. He had me sign a form acknowledging I was turning down White Glove Delivery and he was out the door. It was CEVA Logistics that delivered it.
1083896
I think you might have to request lift gate service. I pulled it off with a forklift but you may get lucky and get a lift gate. Best to request for an extra fee
479108
Thank you for a inquiry.There is the stock in my warehouse.Because I use "EMS(FREE)", as for the mail method, the arrival becomes early.
1370182
HI, it usually takes 7~10 days to arrive your place. You might be contact USPS or go to the USPS to pick it up by yourself if you miss the delivery. Thanks
53848
Hopefully you will get a different delivery company than we did - one guy showed up with the couch, and had no interest in getting it into our house (in fact, a my husband had to go get a neighbor and they had to get it off the truck - the driver didn't help at all!)
1340737
I have a second floor apartment and they didn't even bring it up the stairs, they left it on the first floor. I wasn't there for delivery, my brother was and he and a friend had to take it up for me. I was pretty displeased with that, considering it was "white glove service", which is what the delivery people called it.
1433822
Yes they call and set up a time for delivery which can be longer if you need a lift gate delivery. I would recommend that kind of delivery because it is delivered in a wood crate.
722025
I work for R+L Carriers as a Driver. It is Curb side Deliveries when it is shipped with us. But the Drivers for R+L are told to be fixable. I take them to the garage or to the front door. If elderly and unable to do it I will put it in the front door for them if possible. But not all drivers will take the extra step.