Can you but a replacement for the small compartment on top.My husband opened it the first week he had it and it broke.It was cold..
1344478
I don't know if you can get parts. Best bet would be to contact Stanley customer service.
2058426
Had the same problem...you have to push the small gray button on the bottom up, while at the same time sliding the compartment open to the side. Hope this helps!
1134364
There's a compartment on the side that you can slide open. I don't remember exactly in that I replaced this item with one that actually worked, so I don't have it to look at anymore. I gave this a poor review.
134658
I got mine fairly recently and it arrived broken the first time. The replacement arrived better packed and in tact. Good luck.
1689025
To be honest, I've had to struggle with the main compartment zippers of the main compartment when the cooler is full (I NEVER overfill the cooler). The zippers have never totally failed, though. I'd escalate back to the company and ask for a replacement.
1469863
Sorry, I didn't look at the warranty, but one did come with it. Yes it is as cold on top as bottom. I don't know if the door is as cold, but it has been cold enough for me. When I first got it, it was too cold and everything froze, so I turned the temperature down.
1037135
yeah, a little tricky. There's a small tab to the left, just move it out a little and the compartment will open up. Others have had the same problem.
780580
Connie, I'm honestly not sure. We tried to pry it open, because you can see a battery in there. I suppose you can change it- if you can get to it! Seems impossible to open.
991595
You can order a replacement one. You can google with dimensions (size)and it will show where you can order it from..
2232355
You can write to gerber and they will replace the old one. I had to pay $10.00, but at least it was the right one.
736847
Did you ever find the replacement thumb latch replacements? I broke one off and I'm trying to find a replacement. I purchased new from amazon but it did not come with any replacements.
1773519
I also need a replacement lid, my husband dropped it, broke the handle in two second time he used it. It can't be fixed surely replacements are available, but where?
317672
I replaced mine cold and it worked fine. Came out easily. You are apt to burn yourself removing it hot.
659929
No, they are separate compartments so you only need to replace the one that is empty.
1321754
there is a pocket in the lid that could be used for a small freezer pack.i just put mine right inside the cooler.
425650
Yes, if you look on the http://www.stanley-pmi.com/ website, they have replacement parts. I have ordered them before for this thermos.
1678034
The compartment is right on front either the blue cover or pink. If you open it on the left side there is a little grey turn thing. Use a coin to turn it and then slide the top part forward or in this case backward and there it is