Black Screen: I bought this DVD player 6 months ago, recently the screen went black and has sound only, anybody knows what's the problem?
145438
Our DVD player is now 7 months old and it too has the problem where the screen is black. It still plays through the line out to a TV but nothing is on the screen. We don't know how this happened as it is used at gently at home. I've tried playing with the screen (opening and closing and a bit of swiveling) and it does come back but only for a short time. Does anyone have any other suggestions?
1269300
We had the same issue, first you need to plug the power cord into just the monitor then plug into the DVD player monitor. It is backorders from ones we have had in the past.
1618721
I have the same problem. I contacted Sony customer service and they were no help, however they are sending me the lastest firmware update on disc to see if that fixes anything. Have you found any resolutions yet?
440890
I have this same issue with an earlier model (BDP-S350). For me the problem began when my blu-ray player automatically updated its firmware last spring. Even blu-ray disks that played fine earlier stopped playing, although many of the new disks that I've tried work fine. Sony appears to be oblivious to this issue not providing any meaningful customer support. There are several possible solutions posted on the SONY website and on various discussion forums for other models (e.g, turn off the Internet access, clear the USB jump drive memory, unplug the unit from the AC power for a minute or two). None of them worked in my case. I finally gave up and bought a new Panasonic player; out of principle I persisted in trying to 'fix' my Sony blu-ray player for quite a while and eventually decided to pay a few buck to buy my way out of the aggravation). Bye, bye Sony products, hello Panasonic (They also burned me years ago for discontinuing support [e.g., driver updates] for one of their expensive Vaio computers.).
809375
Unfortunately, I can't help you. I bought this unit from an Amazon vendor "like new" and it wouldn't play. They sent a second unit and it wouldn't play either. I ended up buying a different brand and it worked fine.
1608768
Hi:I registered my DVD player on August 11th. As I remember I had a problem also. I was able to register it under DVP-FX970. Try adding a 0. Good luck. Judy
1699903
I have yet to even get my DVD player to work, so you have exceeded what I can do. I should ask how you got yours to work. ??? I haven't even been able to get an answer from RCA.
642145
We absolutely love ours. Every disc we bought has worked. You have to make sure it is the CD+G type. Try different Input options on your tv. If you have done all of this, then its most likely bad.
1413371
Thats dumb. I got a regular DVD player in 1998 and the DVD resumed fine back then. I think thats crazy that the Bludiscs dont have that feature.
1575472
It could be that IR option is turned off in the DVD player. See the manual.
826010
Mine seems to do the same thing. I called the number on the Instruction booklet, the person I talked to could not help but unsuccessfully tried to reach their tech support. They never called me back. I really like the player- it is just what I was looking for. I will return the unit as I also think it is defective. Cannot decide whether to ask for a replacement, or just get my money back.
1787952
It is most likely defective. Mine quit working within 30 days, sent it in for warranty service, got it back now it will play CD's Story well as DVD's
536609
I have the same player you have and have played those very same blu ray dvd's I would unplug the player.wait a few min. allow it to reboot........andtry it again if all else fails...I would try a different disc from that collection.and If that doest work you may have gotten a defective set of discs.
1398193
if you unplugged it and plugged it back on, and nothing positive happens.....throw it out! panasonic makes garbage dvd players. it is not the panasonic of the past. i keep 5 dvd players in the house, cause i am a movie buff., and in the past i've had all panasonic players. those days are over. i have one panasonic player left and that hiccups every eight minutes on recordable discs. on your problem, maybe you can contact panasonic.com or call them and they can send you, or you can download their software update. it didnt work for me, but it might work for you. if mechanically inclined, and not under warranty....you can take off the cover, unscrew the carriage cover and remove the disc. also sometimes, if the disc is not in the slot correctly., it could jam up, and shut itself off. my dmp-bd871 played well for 4 months, and now it will not accept any disc. i will admit, that before it went kaput, it had the best picture of any other player i've had................irene
513819
It's A Good DVD Player... Philips Have Good DVD Players... I Recommend Joe Haven't Had Any Problems With Mine
1414002
Where did you by the sound drivers and how much?I finally got mine working but before Brian's post. He is correct' as best I can tell, and the problem rests with our computer software. I purchased a " DVD Decoder" download load on line from Roxio (I paid $20.98 but you can get it for a one time only down load for about $15 -if that is what you want). It now plays DVD movies and installs software which is what I wanted. I uninstalled the Hero program from my computer. Happy with the results but I only wish that I had been able to read Brian James post before I purchased the fix. Where did you by the sound drivers and how much?I finally got mine working but before Brian's post. He is correct' as best I can tell, and the problem rests with our computer software. I purchased a " DVD Decoder" download load on line from Roxio (I paid $20.98 but you can get it for a one time only down load for about $15 -if that is what you want). It now plays DVD movies and installs software which is what I wanted. I uninstalled the Hero program from my computer. Happy with the results but I only wish that I had been able to read Brian James post before I purchased the fix.
108501
Not playing anything--it died after almost 4 months. returned it to sony on 2/19, as of 3/6 it's still in the hands of the technician. Good luck...