I think my package shipped with missing parts or the instructions are not correct. When trying to attach the front legs to the seat the bolts that I am supposed to use don't fit, they are too small. The bolts that fit are for the back and the back legs. Not sure what to do or if I'm missing something with these very poor instructions.ThanksMary I think my package shipped with missing parts or the instructions are not correct. When trying to attach the front legs to the seat the bolts that I am supposed to use don't fit, they are too... » Read More I think my package shipped with missing parts or the instructions are not correct. When trying to attach the front legs to the seat the bolts that I am supposed to use don't fit, they are too small. The bolts that fit are for the back and the back legs. Not sure what to do or if I'm missing something with these very poor instructions.ThanksMary « Show Less
1341116
Yes I had to go to the hardware store to get additional bolts, it was not easy by any means to put it together. I had my son holding some pieces of the chair that would not line up to holes it was a pain but we got it put together. Good Luck!!
146019
When I put this chair together it was tough!! I had to have my son help me hold the back when putting on the legs, it was not fitting right with the holes we really had to use a lot of strength to get it to match up, at first I put the back on backwards....Good Luck. I also remember having to go to the hardware store to buy some washers they shorted me.
1558045
Ok John, lol I'm so glad you posted this because it made me take the time to go and give it another try. Someone else actually put this together so I never had a chance to see the instructions. So here's what you need to do. Snap the top part of the canopy on behind those 2 raised bolts that are sticking up. Then glide the canopy right over the two bolts...the bolts sticking up are what secure the canopy to the carriage. Problem solved. Hope this helps!!
1779142
There are no instructions. I was frustrated with it too!! Just try to attach it the best you can. They don't fit perfectly.
722660
What exactly is the problem? Assembling the legs or the seat back? Please be specific. Thanks John.
1885367
Sounds like you put it together incorrectly. Assuming the holes align you put the bolts through a pair of holes and screw the nut on from the below the frame.
1962184
I suggest going onto Cane Creek's site and downloading installation instructionsThere are two screws, 1 in front and 1 in back used to level and tighten the seat.I also suggest if you do get one, get the boot for. Use it staying close to home the first day. It took a little time get all the seat and weight adjustments right. I think I spent about two hours on and off and it was well spent time.If your thinking of putting this on a mountain bike I can't suggest a better product. I now have two long and one short travel units. One LT is on my wife's bike, certainly made her happy, which has made my rides with her much more pleasant! I suggest going onto Cane Creek's site and downloading installation instructionsThere are two screws, 1 in front and 1 in back used to level and tighten the seat.I also suggest if you do get one, get the boot for. Use it staying close to home the first day. It took a little time get all the seat and weight adjustments right. I think I spent about two hours on and off and it was well spent time.If your thinking of putting this on a mountain bike I can't suggest a better product. I now have two long and one short travel units. One LT is on my wife's bike, certainly made her... » Read More I suggest going onto Cane Creek's site and downloading installation instructionsThere are two screws, 1 in front and 1 in back used to level and tighten the seat.I also suggest if you do get one, get the boot for. Use it staying close to home the first day. It took a little time get all the seat and weight adjustments right. I think I spent about two hours on and off and it was well spent time.If your thinking of putting this on a mountain bike I can't suggest a better product. I now have two long and one short travel units. One LT is on my wife's bike, certainly made her happy, which has made my rides with her much more pleasant! « Show Less
1752787
I had the same problem but that is just the first of many. The slats are OK being all the same size but the drill holes on one of the three bars that hold the seat together are in the wrong place and I could not finish the glider. It is still sitting in my living room not finished. Not even the seller could solve the problem. I would not buy it again. The parts are defective for assembly and I don't know what to do. I definitely would not buy it. Send it back......
665726
I did not see a way to order it that way, but I really didn't look for it. I've had mine for a while now, but as I remember, it was quite simple. I'm thinking two pieces to place the screws in and then the covered seat to sit on top and tighten screws. Mostly it is already welded together. In the past, I've had some that were difficult, but this one had expicit instructions and was just fine and easy for this old lady with arthritis. Good luck! BTW, I LOVE MINE!
1063
I had the exact same issue. I put them together, with some struggle because of quality control, and one is wobbly as you described. The bolts are completely tight yet they still shake and rattle. In my opinion it is due to poor QC and design. This will be my one and only purchase from Gorilla Fitness.
1859366
I had the same experience. I contacted Amazon who told me to contact the manufacturer....no luck! I ended up returning the stools because I had no idea how to put them together.
104809
I would contact the manufacturer to see if they have online instructions you can download. If not I would return it. Hard enough to put together WITH the instructions.
1221593
I got mine with all the nuts and bolts. Contact Amazon and send it back. I love it.
1203210
My package came with legs they just lefted out the hardware. Trying to get all the pieces was a nightmare. I finally returned it after two trys and it cost me $52.91 to ship back there mistake they said it was the manufacture fault not there's. Cheaper to go to the store!!
1751261
I have ordered this model and others.Yes they should come with the bolts, however, sometimes they don't. while the bolts are important, they are a minor part. Keep your old ones in case. If you don't have, or are damaged and they aren't supplied, purchase at local bike store, they are relatively cheap. should not be a deciding factor, considering the $ you save ordering them here. Or you can always order them here in-case, or contact the seller and ask directly(the actual seller, not Amazon). FIRST- make sure you know what size BB to order. The length is critical to proper functioning. Good-Luck & Happy-Trails I have ordered this model and others.Yes they should come with the bolts, however, sometimes they don't. while the bolts are important, they are a minor part. Keep your old ones in case. If you don't have, or are damaged and they aren't supplied, purchase at local bike store, they are relatively cheap. should not be a deciding factor, considering the $ you save ordering them here. Or you can always order them here in-case, or contact the seller and ask directly(the actual seller, not Amazon). FIRST- make sure you know what size BB to order. The length is critical to proper functioning.... » Read More I have ordered this model and others.Yes they should come with the bolts, however, sometimes they don't. while the bolts are important, they are a minor part. Keep your old ones in case. If you don't have, or are damaged and they aren't supplied, purchase at local bike store, they are relatively cheap. should not be a deciding factor, considering the $ you save ordering them here. Or you can always order them here in-case, or contact the seller and ask directly(the actual seller, not Amazon). FIRST- make sure you know what size BB to order. The length is critical to proper functioning. Good-Luck & Happy-Trails « Show Less
1822378
Hello, thanks for your question. According to the Product Description of this item, the assembly instructions are meant to be included in the package. Since you haven't received them, I'd suggest you contact the seller directly. Go to your order in your Amazon.com account and click the "Problem with this order?" button in the top right corner. On the following page, click the yellow "Contact Seller" button and select the topic most related to the reason you're contacting them from the drop-down menu. Please give the seller two business days to get back to you. I hope this is helpful!
1407264
hi Rodney my friend assembled the seat for me. All that I know is that its a little backwards. I think the parts are reversed if I remember correctly. I can give you a better answer tomorrow when my friend is here. It does go together but yes recall there was a trick to it. Id you send me an an email address I can also send you a pic of underneath my seat so you can see the setup. Bill
2049154
I didn't use the installation instructions because they didn't work for me. I took the top straps and threaded them under the head rests and then fastened them and the bottom straps are supposed to be threaded around the seats. Didn't work for me so I tried to thread them around the seat belts but they pulled the seat belts too tight so I am still trying to figure out how to fasten them. Tried and tried to fold it back up but I couldn't do it even with the instructions so I just leave the barrier up in my car. It isn't in the way and adds 2 extra storage places. It's worked out very well for me since my dog can't go over it and she is finally staying in the back seat! I didn't use the installation instructions because they didn't work for me. I took the top straps and threaded them under the head rests and then fastened them and the bottom straps are supposed to be threaded around the seats. Didn't work for me so I tried to thread them around the seat belts but they pulled the seat belts too tight so I am still trying to figure out how to fasten them. Tried and tried to fold it back up but I couldn't do it even with the instructions so I just leave the barrier up in my car. It isn't in the way and adds 2 extra storage places. It's worked out very well... » Read More I didn't use the installation instructions because they didn't work for me. I took the top straps and threaded them under the head rests and then fastened them and the bottom straps are supposed to be threaded around the seats. Didn't work for me so I tried to thread them around the seat belts but they pulled the seat belts too tight so I am still trying to figure out how to fasten them. Tried and tried to fold it back up but I couldn't do it even with the instructions so I just leave the barrier up in my car. It isn't in the way and adds 2 extra storage places. It's worked out very well for me since my dog can't go over it and she is finally staying in the back seat! « Show Less