Is any buyer experiancing screen damage as received for this model. Forums describe peeling/shattered screencorner issues on the 55LB7200.
1336914
I bought this tv, right out of the box it was grossly shattered, went back for a replacement which was opened to ensure this wasn't an issue again, the newly opened TV was also shattered. Not promising quality at all
1336915
I received my TV about a month ago from Amazon. I'm a prime member so they delivered the TV, unpacked it, and waited until it powered on. Everything is great so far!
1336916
We also had same problem and received tv with shattered glass which was delivered by Ceva. They did not offer to open the box or install tv. Unfortunately we were out of town so we did not open tv until after return window expired. When we did we were shocked to see the screen was damaged. We almost had no hope but Amazon was extremely helpful and they agreed to replace it. Highly recommend buying warranty with TV.
1336917
Updated on 05/10/14. I finally received my 2nd TV as the replacement. TV is in flawless condition out of box this time. So far, I don't see any problems regarding that auto-dimming issue but will keep an eye on it. Webos is really easy to use and up-to-date new technology in TV field. Picture quality is really stunning comparing to my 2 year-old Samsung Plasma TV. Sound quality is okay for me, but will consider to add a nice sound bar system. Internet connection and Amazon Prime Video streaming is excellent I have no complaint for it. Overall, great TV!!
1336918
Bought it from Best Buy... came with small (0.5 X 0.25 cm) area of "dead pixels". Best Buy had no more in stock... waiting on LG approved repair guy next week
1336919
Yes, I received my TV on 04-17 from the carrier,Pilot. There was a small crack on the edge of up-left corner of the screen right out of box. I refused to sign off the package and called Amazon right away for a replacement. Still waiting for this TV to be back in stock and delivered to me.....
1502370
I purchased Samsung 58" plasma PNC58C7000 from amazon website. The seller: Beach Camera. I was busy with work and did not get to open the box until 10 days later. I was horrified to find the TV screen Damaged. Beach Camera refusing to return the TV.Any suggestions? I am stuck w a $ 2200 TV. ThanksSamsung PN58C7000 58-Inch 1080p 3D Plasma HDTV (Black)
311957
I personally haven't had this issue, but I've read reports of screen issues like that. You might need to send it in for replacement. I hear customer service is easy to work with.
1576076
I ordered my blue on Feb 5 with 1 day shipping, it came today, unfortunately it came with the screen damaged and will be returned so I am back in line.
2119065
Hello, thank you for asking. This TV is in perfect working condition. We ship our TVs by UPS. All of our shipments are insured fir the full amount of the purchase. In case of damage you are not responsable. We will replace your TV or issue full refund. Buy with confidence. Thank you.
1508168
I have been having the same problem along with many others. The touch screen on mine even broke and cannot be used at all anymore. It happened after the warrenty ran out so if you are having problems with it and you can still return it I would do so.
452757
i went to postings trying to figure out what they mean by this "scuffing/ abrasion" i dont have any of this going on i did instalation exactly the way spigen said to. Im not surw if they are talking about actual phone screen or the screen on samsung brand phone cover clear screen...im ha1ving trouble understanding what they are talking about but if it makes you feek better ive hsd mine this entire summer and 0 problems.
2141698
I would request the seller to tell you where it came from. Mine had Arabic written all over the warranty and I've been unable to get my screen repaired. Don't buy one unless it comes from one of the major European countries.
1287518
I think so but I am still waiting to be paid for damage to the screen for over 1 month. Every time I call I get a different person and am told yes your claim is covered and you will get a check in 10-14 days. I am going to call amazon to get this solved
610885
Although I don't remember specifically about the warranty, I've this screen for a few months with zero issues.One thing I noticed is that is does not dim as low as the oem screen, and that the overall picture is slightly duller than the stock one. Unless you are in the color correction business it should not be a real concern, and then again you were in that business you wouldn't be searching for this.Great value.
1035708
I didn't have that problem, but I did have a problem with the pixels on the left side of the screen. Had a vertical line that ran from top to bottom. It happened after 10 months, so it was still under warranty. Sorry I know that answer doesn't help you.
534422
My daughter has had hers for a while now and uses it daily with no problems. She has a case for it and still managed to fling it across some cement last weekend without breaking the screen. It's scratched but no pieces chipped off or missing.
624449
I am looking at both of these models as well. I bought a Samsung 42" LCD 2.5 years ago and it is now failing. (Estimated repair cost for 1 of the 3 problems it is now having is $850.) Not a good track record for my money. So, I will probably go with the Sony. Has anyone had any repair problems with the Sony LCD's?
1061006
Hey I had the same thing happen to me, I had just taken off the rubber protective backing to clean it, and it slipped out of my wet hands (cleaner) and onto hard (practically stone) floor! It shattered mostly at the top.. but it still works perfectly , the camera, mic etc.. all good,! I only bought it 3 months ago, for over 200 bucks, and an apple rep said it would cost over 100 dollars to replace screen~ ! Insane!! I am looking and hopefully have found a clip on set with a hard rubberized clear front, and backing, that will protect it, and hopefully keep it from getting worse! The regular screen protectors will not go on do to "bumpy texture" .... Your post did not say if yours is still working or not, but if it is,, I will let you know if it works.. and you let me know if you get anything out of your warranty. Deal? I hope so! Thanks Kimmy
470898
if the display is still working. - looks normal under all the cracks - the LCD is fine. That being said, don't bother with thus as the chances are extremely high you WILL break the display trying to remove it from the broken glass. Go ahead and get the full LCD and glass replacement.
230862
Maybe they're phasing it out or coming out with a newer model or product. I won't recommend this particular model, even though I have the same one. It started giving me a Service needed display as soon it was almost a year after purchase. Then have to pay another $139 to have it fix. A whole lot of wasted money for a crappy product they claimed is the best. Just my 2 cents.
717816
Asus is having LCD screen problems,they are cracking on their own. Asus is not recognizing this as a warranty issue at this time. Stopped me from buying one.