I see alot of reviews which say this product is defective, can anyone confirm?
1339250
I have not had a problem with ours and I love the the RJ45 connectors that go the tool. I'm not sure how well these would work with a standard RJ 45 since they cut off the excess wire out of the end of the RJ45.
1339251
I haven't had any issues with it-it works great. I've mostly used it on cat6 solid interior cables but have used it on exterior gel-filled cat6 as well as 5e with no problems. It doesn't always cut the wires completely (for me it kind of depends on how hard you crimp down past that last notch of the ratcheting mechanism) but just flicking at them causes them to break off after either way. I could probably adjust it in some way but haven't had the need to. I think this crimping system although not worlds better than the traditional, is significantly faster and with fewer faulty crimps for sure. If you don't already have a crimper I would definitely go for it, if you already have a nice ratcheting crimper it is more of a gray area whether it is worth it (if you do a lot of crimping or just want to go faster/more efficiently than go for it).
1877349
Send it back. Mine works just fine but others have found a wide variety of issues. I think poor manufacturing is a real problem.
85220
No. This product is defective. I am so mad about it. If u can ask for a return, ASAP
1614844
No issues for me, for me, must be a defected product. Ask for a replacement
1139797
You may want to contact the vendor you purchased it from. It could be defective.
2195802
I had the same problem and what I was told was that it is broken. I had 2 different people look at it. By the time I got a 2nd opinion is was to late to send back. So my suggestion is if its not working send it back immediately
2256936
Best way to find out is to buy it and try it.If it don't work out,you can return it for a full refund.
452850
I would say yours is defective. Contact Amazon and request another one. I believe theirs a contact number you can call for Amazon to contact the seller for you.
1872332
Thanks for pointing this out. I checked on most of the reviewers, they have reviews on a lot of products so I'm skeptical and will try a different product.
2147895
Fortunately mine has been working fine since receiving it. my suggestion would be to send it back for an exchange or a refund.
1265054
Something is wrong with it. Mine works very well and it stays when I want it to. It's really an amazing product. Sorry yours isn't working, but it might be worth trying again.
604483
Not sure why your asking me this question however yes if it is defective by all means send it back.
107519
I do not have that issue with mine; you must have gotten a defective product.
1159337
Hi, I actually bought it for my friend and he had the same problem. He was quite happy with it. But i havent used it personally so i can't make a more specific comment.
340517
Hi I purchased two of these for family members and they both say the keyboard works great and they aren't having any issues. I believe yours may be defective.
434052
Send it back it is defective. Mine was fine. Yours is not the way it should be.
27261
Mine is perfectly fine. Unfortunately, I can't guarantee that yours won't be defective...it was produced by imperfect people. The seller seems likely to make sure you are happy, if you do run into a problem.