What can I do if it stops working? The blade will not spin when the cap is on and all put together. I feel like I wasted money.
1330901
If you have replaced the battery and properly cleaned the device then it can be shipped to:Panasonic Customer Service CenterATTN: PLUS Exchange Program4900 George McVay DriveSuite B, Door 12McAllen, TX 78503Please ensure a copy of the purchase receipt, description of the problem and your personal information is included so they may contact you.
1330902
Perhaps you bent the blades a little when taking them apart. (I did that once on one of my previous Panasonic trimmers.) If the shaft spins freely without binding up when you have it taken apart, you know it's the blades. If that's the case, I would try GENTLY squeezing them in just a little bit.
1330903
I would guess it is a safety issue. But why would you want to use it when the cap is on? I enjoy mine & haven't had a problem
1330904
I have one too, does it need a new battery or charged? I'm sure you've taken it apart and tried cleaning it. How long have you had yours?
1592079
Maria, that is a very nice gesture but wouldn't you rather see if you can return it to the company or a craft store that carries it? They may provide you with a replacement or store credit. You do not need a receipt to return it. I am sorry it broke. Do you have another machine you can use to cut things out?
1836371
Not me. I've used my blender every day for over a year. I would return it before the warranty expires. Maybe you got a dud.
103016
I'm in the same position. It was recalled due to a possible blade ejection.http://www.cpsc.gov/cpscpub/prerel/prhtml09/09311.html
1404279
It sounds like you have it snapped in but not engaged. Pull the blade back without removing it. Take a close look and see if the lever on your 76 is inside the socket of the blade. You will likely see that it is not. Remove the blade. Now put it back in making sure you are sliding the socket on the back side of blade over the lever. I have quickly snapped blades in and out and immediately see it not working. It is a simple whoops/ahah thing. It will snap in even if the lever is inside the socket so it is very easy to do. No biggie. If you find it installed correctly and your number 1 blade works, but another one doesn't then the blade is either broken or not an Oster 76 compatible blade. Oster blades are made of high quality, hardened steel. I have never seen one broken but anything is possible.
1383650
yes. the problem you are experiencing is what i experienced. the trouble shooting recommended getting new blade for the machine. I did that and that did not help at all. I think it is defected. I ended up throwing mine out because i was pass warranty and i could not deal with the loud noise and intense vibrations. If yours is still under warranty, then use it.
1745768
There is a plastic tab that holds the bottom blade in a stationary position. The bottom blade will move when the tab breaks. I bought new blade heads but the tab broke on them also. I don't recommend this product.
1261396
I've had this blender for about a year and a half and the part of the shaft that holds the blade on has worn down so that blades will no longer stay attached. I just called the phone number listed here (888-642-5534), told them my problem, and they are supposedly shipping me a new shaft. They didn't give me any trouble - great customer service! I guess I will have to wait and see if I actually get it, but based on my experience so far, I would suggest you calling the company.
1799091
In my old blender, the cutting assembly was broken. I didn't replace it soon enough so had to get a whole new blender. So you might look for cracks in the assembly. They are not too expensive to replace.
592502
First thing I would do is get a new electrician . He had to really work at it to break one of the blades. Then call Minka Aires customer service number to see how to order new blades. If there is a local retailer for the company they may be able to order for you also.
2020182
Touching the blades shouldn't destroy it, or make you need a replacement.. Are you sure you have the small pull up wire section pushed all the way in ? if not, it will not work...
1431708
I just looked at my cutter, and I don't understand how the blade "jams", unless it has been bent; there is nothing for it to hit, or jam against, unless something has changed shape. How long have you had the Stik? You might contact Fiskars. They have been very generous when I've spoken to them. If you need a replacement blade, they should be able to help you, if the movable blade is bent. If the stationary blade is the problem, I'm not sure if it can be replaced; the movable blade is held by one bolt, so I assume it would be an easy replacement.
1775569
shaved ice. and make sure the cutting blade is tight before you use it? it seems like that is a problem with them. after you do that it works fine. thank yiu
1322063
You don't and don't waste your money on new blades or battery, they never work..Try sending it back to the company with your receipt and a letter for a new free one or buy a new one.
357796
There is a small tab below where the blade ends. You have to press this to the side to allow the blade to close. It is the locking system for the blade and keeps it open. Make sure it is pressed all the way to the left before you push the blade back. If that doesnt work, I am not quite sure what would be weong with it.
1919337
If going down a number doesn't work then maybe it is dull, and wasn't washer properly. I run a paper towel through mine (no water if possible cause that dulls blade) to clean blade. Mine cut easily the moment I got it, if yours didn't the fault is not yours, but whoever you purchased from.
1614814
I don't have that problem at all. I would say you have a faulty product and should return it for replacement. I've had no problems with the cutter at all.