Used several times, wiped out while still warm - now have lots of stuck on residue on the base unit. How do I clean this so I can make great popcorn again?
1336309
My daughter has this machine and I believe hers runs a little hotter than mine. I actually have the prior discontinued unit. So for what it's worth, for cleaning I wipe off the room temperature base with a damp paper towel and small amount of liquid dish soap. Then I wipe it a second time with another moist towel. No burning issues unless I wait too long to power off. We use it 3 or 4 times weekly. I do use Eden organic popcorn with 3 capfuls of organic canola oil. The red plastic bowl top should be removed during use. I only add salt and butter to the popped corn in a separate bowl. We certainly enjoy this delicious fresh popcorn! My daughter has this machine and I believe hers runs a little hotter than mine. I actually have the prior discontinued unit. So for what it's worth, for cleaning I wipe off the room temperature base with a damp paper towel and small amount of liquid dish soap. Then I wipe it a second time with another moist towel. No burning issues unless I wait too long to power off. We use it 3 or 4 times weekly. I do use Eden organic popcorn with 3 capfuls of organic canola oil. The red plastic bowl top should be removed during use. I only add salt and butter to the popped corn in a separate bowl. We... » Read More My daughter has this machine and I believe hers runs a little hotter than mine. I actually have the prior discontinued unit. So for what it's worth, for cleaning I wipe off the room temperature base with a damp paper towel and small amount of liquid dish soap. Then I wipe it a second time with another moist towel. No burning issues unless I wait too long to power off. We use it 3 or 4 times weekly. I do use Eden organic popcorn with 3 capfuls of organic canola oil. The red plastic bowl top should be removed during use. I only add salt and butter to the popped corn in a separate bowl. We certainly enjoy this delicious fresh popcorn! « Show Less
1336310
I have not had this problem - I usually let it cool (while I am eating the popcorn) then use a wet dish cloth and let air dry. I love it!
1336311
Sorry never have whipped when hot Always Let cool and wipe out with paper towel.
157266
The key to how long it takes to clean the popper is to ensure you clean it after EVERY batch of popcorn. I use an all-natural cleaner on the glass and interior, as well as the kettle. You can also place water in the kettle and turn it on to loosen stubborn stains. The popper's excellent for the price!
1202426
We rent them out and use them in concession stand, we run a couple of cases of popcorn a day, generally we clean it after a weekend, the bottom of unit is removable and the discard tray is also removable so we just clean those items in soapy water in large sink, watch the edges as they are sometimes sharp, I hope this helps With a five yr warrenty you can't go wrong
723279
wipe out the bits with stiff brush or other similar thing. paper towel for excess oil. the oil can stay on the grill a long time without harm to the next batch. My unit died and I threw it away. Not well made inside I guess.
1630552
I had the same problem from the same batch (I ordered the end of October). I contacted Great Northern Popcorn and they sent me a free replacement. You should do the same!
608261
I was fortunate and didn't have any residue left. Try using a little goo gone. Don't really have anything to lose if you can't use it all sticky
575614
First of all, try to avoid reoccurrence of this situation by lining the bottom of the dehydrator with aluminum foil prior to use. Be careful not to block air flow. To clean greasy residue... I have found nothing better on the market than a product named "Greased Lightning". It will melt the grease and you can wipe it out with paper towel. Greased Lightning can be found in many Dollar Stores. U won't believe how good this stuff cleans.
1536528
I have not had mine long enough for residue, but would suggest a vinegar solution to clean any residue. It's generally a great cleaner for stuff like that.
1583538
We haven't had that issue. I did take the plate off the other day and clean all around the housing unit. It seems to have improved the efficiency of the popper. Just 3 easy screws.
1967592
Let the unit completely cool down. Use a plastic 1/2 teaspoon to clean out the ridges and the hard stuff, then wipe with a damp cloth everywhere you see, until completely clean. Then use a dry cloth to finish the job!
1142983
No problem. Wash by hand or in the dishwasher. Check for dried on residue if it's not washed right after use.
2059602
Sounds like you might have some popcorn stuck under it so it won't turn. I clean my unit after every other use and I will frequently find popcorn pieces lodged under the center portion. Take a toothpick to clean it and then see if it will turn easily by hand. If it turns easily by hand, but won't turn when you have it on you should contact Great Northern Company.
175699
I personally have not had any issue of residue on mine, so not really sure what to advise you except maybe try vinegar/water solution and wipe it down. Good luck and maybe another member can help.
683513
I use a powdered soap like Ajax or Comet. Heat the pan in hot soap water, pull it out and scrub. If that doesn't work try over cleaner outside.
865134
Mine is the same way. We have hard water in this area so I figure the residue is left over minerals after the water is boiled away. I just wipe with a paper towel. It hasn't been a problem.
92023
The popcorn machine is awesome, but it is hard to clean, if the door would come off , it would be so much easier! Unfountantly it doesn't! So you just have to take out all the left over popcorn out by hand and then wipe with a towel! Hope this was helpful!
238684
Update...after asking this question, I contacted Gilmour and they promptly responded, suggesting I soak the item in white distilled vinegar for a few hours (except the bowl, of course). This certainly did the trick! It works like new again.