I laminated one page just fine. The second page never came out. Turned it off and pressed the jam release. There is nothing to pull. Now what?
1353728
I'm sorry I wish that I could help. Mine did the same thing after about 20 pages of lamination over the past 6 months. I ended up throwing mine away and now I have a whole bunch of extra laminating sheets. Eventually I'll replace the machine. I'm usually a huge fan of Amazon but I will certainly not get another Amazon laminating machine. I hope you are able to salvage your machine.
1353729
I had this problem also. The sheet has been rolled around the two rollers inside the laminator, or it is bunched up right inside where it comes out. You can stick a pair of scissors in there and see if you can get it to come out, but if its around the rollers you need to unscrew the bottom and cut it off the rollers. You could probably also just send it back to amazon, but it will still work after you untangle the mess! It is a great little laminator.
1353730
The laminator is only about 4" deep, and the paper path goes straight through. If you put in paper that's more than 4" long and nothing came out after it all went in, then it's gotten jammed up inside the machine. You might have to take it apart.If you put something shorter than 4" through, you'll need to push it out, possibly with another sheet.
1067378
Did you ever figure this out? I lost the little paper that came with it and now I can't use it!
1108643
Hello. I bought this a while ago. Pages are blank except for horizontal lines for writing. Fill it with your own story :)
1457391
I didn't have this problem but if you do, you may try to stick a piece of adhesive tape in the corner on the back to pull the paper?
1597815
I downloaded it too. Could get in but found it impossible to work with. Nothing like my older version. I took it out and am so disappointed with Print Master.
1579632
You might have it upside down. I usually print two copies to test if it's in the copier drawer correctly before I do a big batch. Hope this helps
541415
try rebooting it by unplugging it for 30 seconds then plug it back in and start it to see see if that helps. Part of the problem is that when it jams all the way to the left and is not accessible because of the cover it is under, so you can't do anything with the printhead or the cartridges.
413326
Try putting five sheets of regular paper in the bottom of the feed tray before loading the transparency paper. Also, I add the transparency paper one by one to make sure the sheets don't stick. Works for me.
1073862
As much as I would like to help, I'm afraid there is not much advise I can offer. If you have the device on the rear of your printer that permits printing on two sides of the paper, I suggest removing it and looking for any paper stuck in the device or up in the printer itself. Be sure the reversing device is reinstalled ind latched well.There is not much more that I can suggest.Bob
1352057
I have the same issue and I don't understand your reply, "You should take paper sticking side of toner off or cut it first.I fixed same problem by doing this." How can we fix the issue? Or do we and others that buy your product have to spend time testing, getting frustrated, looking for solutions, then ultimately returning the item. If there is no real solution to this problem, why do you keep selling this item?Please help.Thanks,Cale
1763103
Do you have an online manual? All the answers can be found in it. I believe you can press and hold the STOP button to clear it. Check your paper and ink, too.
418890
Not sure if this will help but....after removing jammed paper be sure to look in the back side(after removing cover) to be certain all existing paper has been removed. We had a similar issue after about a thousand sheets and it turned out that a piece of paper was jammed and wrapped around the feed roller.
477542
This has been driving me crazy. I click on "ok" and it starts printing again. I made 50 copies today and got the "out of paper" message 8 times!
476096
I just performed a test to see how it will do. I loaded 5 sheets of heavyweight card stock in the tray. The first one fed and printed fine, the rest jammed. I tried a couple times with no success. It will feed a single sheet at a time through the front feed (what I call the envelope feeder), but it is not reliable at feeding a stack of heavyweight card stock. EDIT******** Well, I'll be darned. Looks like I just need to do a little more reading. I tried what Stephen suggested, (Setting the paper to thick) and it worked fine. My apologies, it works with card stock. Ry I just performed a test to see how it will do. I loaded 5 sheets of heavyweight card stock in the tray. The first one fed and printed fine, the rest jammed. I tried a couple times with no success. It will feed a single sheet at a time through the front feed (what I call the envelope feeder), but it is not reliable at feeding a stack of heavyweight card stock. EDIT******** Well, I'll be darned. Looks like I just need to do a little more reading. I tried what Stephen suggested, (Setting the paper to thick) and it worked fine. My apologies, it works with card stock. Ry
1384982
I had a similar problem, and discovered a tiny piece of paper blocking the paper entry slot. I was able to remove it by passing through the paper entry site a very thin piece of plastic sheeting back and forth through every area of the entry slot to push out, what I then discovered was the tiny piece of paper that was 'jamming' the 'roller from revolving and grabbing a sheet to print. It corrected the problem and my printing began again.
887088
I just printed on letterhead. set page to manual feed. insert min of 3 sheets of leterhead to print on 1. works best when I lifted letterhead with my hand on the document feeder. let me know if that does not work.. best
1388734
My "Go To" screen was also stuck on the page. This hard reboot also worked for me. One detail to help -- you have to start at the very beginning screen where all your book titles are listed. That is what Jenna means by "home". From there, just click "menu", "settings", etc. as she says. Worked great. Thanks so much.