I just recerived these and the box was saturated with oil. Even though I live at altitude I presume one of these are bad?
1352464
You would have to check the seal around the tips to see if you see any oil. Other than that some oil might have been spilled by some other means.
1352201
I had received mine while back but I believe mine came in similar condition. I thought the oil was a protective measure rather than cleaning
1815106
If you didn't reseal the package in something air-tight ( like a jar) then they are probably bad. You can test if you fill a jar with something simple ( rice, beans, etc) and put one or more in, seal the jar, and see if the lid "pops" down via vacuum pressure- That would indicate the rest are still probably good. However, I also found with mine that a lot of them were not good from the get-go, even after keeping them in an airtight jar.
1474387
i would advise you not to eat any unsealed food products !!!!!! return them as damaged goods and ask for new shipment .
1790987
Indeed. But upon checking, I think its is a thin membrane that becomes loose after in contact with the oil and thus loosened and floating in the oil. I used a clean forcep to remove it and also remove the lining in the cap. Maybe you can try. Its definitely not contaminated. I am sure the seller / mfr could look into this to eliminate customers anxiety. Hope this helps.
315108
All i can imagine is that you have a sensitivity to the oil as it is quite potent as an essential oil. Ive not had any such problem. Sorry this is not much help �
1549729
I didn't notice anything myself, but perhaps the odor you smelled is because the oil is so concentrated. The company sent me an email soon after I received the product, asking for feedback. You can ask the question of them directly.
1191945
I would suggest an e-mail directly to the company. The woman who runs the company is very proud of her product and service. Consequently, I'm sure she will give you all of he help she can. I have used one bottle over about 2 months and it has been just fine--but I've also followed their instructions and have kept the oil in a cool spot in the house--Not hard in Mt!. I've been extremely satisfied with the product, both in terms of quality and price and in fact have recently ordered 2 more bottles.
843646
The smoke is probably water vapor...you were pumping down a AC system, right? Mine did the same thing...I've used it several times and always see what looks like "smoke" coming from it...as long as the oil is filled to the level line on the sight glass and you keep it level while it's running, I wouldn't worry too much about it.
1953604
i have had good experience that way, but the thing started leaking oil a few weeks after i received it!!!! do i dare use it. also, if the power goes off it starts at a much higher temperature than i want...in other words it doesn't hold it settings.
2192534
I have used a few of mine for a few months now, and so far, no problems. I check them with a voltometer before I use them and they have all been fresh. However, only received about 72/100, so Amazon gave me a partial refund. Weird.
1050678
Mine personally has never done this, but it's possible I might have just got a good one. I also bought mine a few years ago, so maybe they updated something on the pump recently that didn't improve its performance? Did you try swapping out the oil? Maybe you're getting pumps that are coming with expired oil?
1438798
I would contact the company and ask for a replacement if you have had it less than a year. I burned mine out by putting too much moisture into the oil and having it burn out. Bought a replacement and kept the parts from the first one.
568437
Like any motor right side up is the way you operate it. I believe they also drain all fluids before shipping because oil is a flammable.I would check all the fluids as per the instructions before operating. The bag is for this reason box may have had arrows for shipmentbut then that doesn't keep anyone from delivery of the unit upside down. Mine works great I only fire it up on rare occasion runs for an hourand back in the outside enclosure it goes.
587310
I'm sorry but I don't have the original box anymore. I have been looking at mine and thinking abouthand-washing them in something like Woolite, rinsing and wrapping in towel to squeeze excess liquid out. Then I guess I will air dry them. This is my best idea.
1873021
I talked to customer service about the awful smell. They said it's bc it is pure and has not been refined. It is normal for the pure oil to smell this way. I agree tho, it stinks.
694279
Wow. I do not detect any rancid smell. The oil seems fresh to me and I feel good about taking these. Maybe you got a bad bottle somehow. Maybe try to ask your question to Deva and see what they say.