My product arrived and is very dark in color and looking into the bottle it looks chunky, is this product spoiled?
1330284
Hello Donna - the color may appear dark because the phosphatidylcholine is derived from sunflower seeds. Also, this product is made from natural ingredients including natural flavors - no chemicals - so the taste and color may vary from bottle to bottle or after opening. You should not be alarmed by this and there is nothing wrong with the product. You can mix the vitamin c in a little bit of juice to subdue the taste. Kind regards - Jatone@seekinghealth.com.
1330285
I would think so. The bottle I ordered was also dark and bitter inside; some people said it was supposed to taste good and mine assuredly did not. I returned it.
1330286
The 2 bottles I've used have been light orange in color and without chunks. I would definitely question the freshness of your bottle.
1330287
My liposomal has never looked as you've described. There may be some residue at the very end of the bottle, but the color is a light tan or creamy-tan. Good luck!
1945582
Hi Wanda,We are happy to explain. Our shipping methods are consistent with other supplement companies in that we do not refrigerate this product during shipment. The seal on the inside of the cap keeps the product from oxidizing, causing spoilage. One thing to keep in mind is that you would want to refrigerate the product after opening it. We hope this helps. Have a great day!Rubi G.
621699
i don't think so as we get it regularly and have not seen a difference in the last batch that came this week. May be because of the weather, when it is solid the color seems lighter, when it gets warm inside it becomes more liquid like and hence darker too.
742013
I've been using this stuff for quite a while & I was really put off by the color as well. It used to be so much darker. Mine did not have a bad smell ... it just seemed like they had diluted it. I contacted the company & they said that they have a new "processing system" but they assured me that they weren't diluting it. I don't know if I believe it because it doesn't seem to have the same effects that it had before. With that said, I am still using it.
955516
It is the ultra dark.. the bottom of bottle say dark but one line of print next to the word sun says ultra dark :-) its amazing stuff :)
1244255
The amazon image seems to be a bit dark therefore the box and bottle look darker however the image is correct. We are not a retail store. We only sell online therefore we do not have the overhead of a retail store.
1361136
Hello, I am on my forth bottle of this product. If you start using it right away after getting it then with twice a day use the quality will not decrease. One time I ordered the product in advance not wanting to be without it even for short time and by the end of use that bottle the stuff started to go yellow. I learned :) Since then I do not order it far in advance and all is good!
1293123
I purchased this and it is in a red bottle. I do not know why it is showed in this color bottle.
480316
NO! Definitely not. It should be and the bottles are identical, but the product is definitely inferior. It appears slightly watered down. It does not have the same exact color and texture as what I buy in the Salon. Compare the two and it is noticeable. Other reviews made the same comment. I recently bought it from an online store called Stock N' Go and it was the same as the salon. I will never buy it from this seller again.
690599
I questioned that also, the reply was no! It was suggested I buythe one with crystalline. Almost finished my first bottle, sometimes I see a lot more color. I'm not there yet, stilloptimistic though. Wish you all luck!
1596169
No! That is absolutely NOT normal. It must have leaked (this happened to me once). Contact the company through amazon and they will send you a refund. They need to figure out a better way to ship these bottles to prevent leakage!!
1070505
There is no indication on the bottle. However, the cap which comes on the bottle when it is shipped, is plastic or rubberized-like lined, and the bottle also covered with a plastic wrapper, and all that is packed into a bubble wrapped and packing tape bundle! It seems to me they have gone to thoughtful measures to preserve the product as best they can. I would not expect to see this parish very rapidly, and I have never recieved a bottle which smelled funny or seemed in any way questionable. Hope this helps!
387899
I haven't noticed the dark stain and hope I don't!! I agree the sealing wasn't great.
737745
If you item came wrapped in cellophane, then you received a authentic product. Sometimes, the manufacturer has a bad batch and a few don't smell the same. All of our merchandise comes directly from the manufacturer. I suggest you exchange it for another bottle.
159817
Yes! I returned mine. The jar was leaking when it arrived and after I opened it - the cream inside was separated and disgusting! Look as though it was very old but did not want to use it - tried to stir it thinking it may have been the heat during shipping but it never looked like cream.
2026177
Just got a new bottle and it is not clear and smells like alcohol (my last bottle was brown and smelled like coffee), has anyone else had this experience?
742015
Mine has a little bit of a funny smell but it is normal, not off putting it is also very light in color. If you feel yours is truly bad then I would call the company you received it from. Did you purchase from the same company? It may vary from company to company. I'm just a customer. Its my first time using it so I am not a expert in this field.