How do I know if it is charging? I have it on "off" plugged in. I had it plugged in while using, but it died so I don't know if it's charging or not.
1335161
Red light comes on when charging. It doesn't sound like you have it plugged into a good power source if it died while plugged. I ran mine for 3 days plugged in then on a 7 hour drive in the car on battery. Try plugging the USB into another charger or make sure if you are using a computer that it's powering the USB port.
1335162
If my battery is low the light behind the speaker grill is red. I think it stays red when plugged until it reaches a certain threshold, then it turns blue. That is when in use. When it is turned off. When I plug it in, the light turns red and I believe the light just turns off when fully charged.
1335163
The light in the upper corner wither in off mode or not should be red. You may want to try a different charger. While plugged in, I have never had an issue with my 3500 turning off. Good luck.
1180414
Are you sure it's not charging, or is there just no battery icon? Mine laptop lost the battery icon until I charged and used the battery 3 times, then the battery icon appeared. If it really isn't charging, I would send it back.
279536
When mine died out on me the other day, I tried to plug it in and use it right away but it didn't work. When i let it charge for 10 minutes I was able to use it plugged in.
2101359
I've never had mine actually die on me so I'm not sure what it takes to fully charge it. I use it and randomly charge it when I remember and never had any issues with it.
2165464
Push in the rubber button on the side. If it doesn't start, check if the charge cord is charging it--it may not have a full charge yet.
1860428
Unplug charger, then plug it back in and try to charge it now....don't know why, but that seems to work for me....certainly no the way it should be.
1044081
Switch off, and you will see a red light while charging. The light goes out when it is done charging.
978308
Mine does. My issue is that it doesn't indicate "charged" - just keeps charging until you unplug it.
812801
I've read that these sometimes have a break-in period and that the charging indication corrects itself after a few days of use. I'd try charging it up and using it and recharging it a few times to see if that helps. Only "problem" is that the charge lasts a long long time! Good luck.
560727
Glad you asked. It seems like mine has died after less than three months and perhaps 2 dozen charges. I had used it to charge my phone while I still used the phone. Not sure if that had anything to do with it. And unfortunately I can't find the box it came in so I probably can't return it, either. It was great while it lasted, but.... Does this help you make a decision? ;]
2083877
I have never times it to charge and there is no indicator when it's charged or when it's dying. I've never used it more than 3hra straight tho without it being plugged in.
262417
Mines does that only when it needs to be charge. Best thing I think you should do is let it completely drain and die out.
2020859
Had to try it... the battery pack is plugged in and my phone is plugged into battery pack and charging (as indicated on the phone) but I can't really tell if the battery pack is charging as the indicator light is solid (as when charging a device) instead of flashing (as when being charged). Hope that makes sense but the short answer is, I don't know. Good question, though.
1196390
Well what is it doing? Is it coming on, not coming on? Once you charge it and still does not come on then yes return it. Can you please provide description of what its doung or not doing.
440255
I plug it into my computer. Did you receive a cord with a USB cable? My bet is you did and it doesn't seem to be charging. I thought the same thing at first. My problem was I kept losing the connection and it would shut down. I think that's one of its inherent problems. Hope this helps...
2248573
its partially charged, an u should fully charge it anyway, u dont know how long its been in storage, before u get it, but charge it anyways
2261001
I usually have mine plugged in when I use it, have not experienced the problem that you are having. I would contact amazon, if you purchased through them, they are EXCELLENT when it comes to Customer Service, and may be willing to exchange it for a new one. Yours might be defective.