This headset does not seem to work when I plug it into my phone. Any reasons why?
1353354
Hi the phone I use this on is an office phone and there is a button that says "headset" and you have to make sure this is pushed and lights up. Also, there are several phones in the office, one of them doesn't work well with this headset even though the phones are all the same. Also, make sure it is plugged into the headset plug. On the back of the phones I use, there is the handset (which I unplug and set aside to avoid all those cords) and then the headset plugs into the one BELOW the handset and it is really hard to see the little imprint on the plastic which shows which one is which. Hope this helps! Hi the phone I use this on is an office phone and there is a button that says "headset" and you have to make sure this is pushed and lights up. Also, there are several phones in the office, one of them doesn't work well with this headset even though the phones are all the same. Also, make sure it is plugged into the headset plug. On the back of the phones I use, there is the handset (which I unplug and set aside to avoid all those cords) and then the headset plugs into the one BELOW the handset and it is really hard to see the little imprint on the plastic which shows which one is... » Read More Hi the phone I use this on is an office phone and there is a button that says "headset" and you have to make sure this is pushed and lights up. Also, there are several phones in the office, one of them doesn't work well with this headset even though the phones are all the same. Also, make sure it is plugged into the headset plug. On the back of the phones I use, there is the handset (which I unplug and set aside to avoid all those cords) and then the headset plugs into the one BELOW the handset and it is really hard to see the little imprint on the plastic which shows which one is which. Hope this helps! « Show Less
1353355
Please check the phone where you plug in, if there is the sign that shows the headphones, please plug it there and then press the headset button on phone. Hope that it will help you.
1353356
Wal-Mart sells a at&t; speakerphone (office looking type )$20.00 ,buy that plug into the space for receiver ,and use your receiver with no plug just to put on the hook to hang up or off to answer . The headset is plugged in and you will hear and talk out of that.
1029696
i'm having problems with the headset also.. i'm using the LG phone with the full keyboard... i get calls and people can't hear me when i use the device.. and takes moments for the phone to answer ... bad experience.
981443
When you turn the headset on make sure you hold the button until it is flashing both red and blue. Then have your phone search for it. This should work. I have mine on both my galaxy S5 and I phone 6. Hope this helps you.
823822
i experienced the same thing, you have to make sure the volume is all the way up on your phone and in a lot of cases take your finger and press on the earpiece for better listening, also the headset is very fragile always keep in charging case when not in use.
627395
I have an older model headset and was not able to plug it in to the phone set.
523776
Oops. I read headset in stead of handset. But the answer is the same. I don't know and can't help.
1692994
i also got it and have no clue what it is. I have an HTC one and when this i cube is plugged in, the phone icon for a headset appears.
1884729
I just received this phone for the second time (I returned the first for this very same reason) and the new phone has the same problem. The headset doesn't turn on or do anything off the base. So frustrating!
1429919
I don't know? I don't connect it to anything that has a microphone. Does your microphone work on your device with a headset plugged in? It would be the same principal.
867726
Jerome, I've not tested the headset for any other use case beyond plugging it in my USB port. Interesting question, and sorry I don't have a good answer, but if you get one, would love to hear what it is. Good luck.
844238
Bess D., I found a Plantronics headset that works. You have to find one that fits in the headset jack. I tried several others that plugged into the handset jack--none of them worked. The one that has worked, although it isn't the best sound quality, is Plantronics M214C Headset with Adjustable Volume.
979990
I Have had my phone for several months now, and various friends and family have also purchased one and use them a lot and we have had no issues. Maybe it is your phone. Try using some ear buds in the phones jack... if they don't work perhaps it is your phone. If they work than maybe you need to have the company replace your headset. Hope that helps.
1365741
Make sure you have the volume turned up on both the iPhone and headset. I did have a bit of trouble getting the plug all the way in, the first time, had to twist and push, but it finally popped in. I have not had a problem, playing music from my iPhone.
1642845
The plug in for the headset looks like s smaller phone jack. I'm not sure if this helps
1791174
For me, it only works with my S10 base (plug headset into base and the base into my Avaya phone). When I tried to plug the headset directly to the phone it did not work.
2173091
I do not know if the headset needs to be plug in to the phone jack. I do not use one. Have you tried the directions?
874535
Jeremy, However your phone operates is how the headset will operate when it is turned on. I would suggest ordering one, trying it out and if it doesn't fit your needs then return it within the returns period.