Broken Leapster after less than 24 hours I bought a green Leapster for each of my kids for Christmas. I had heard good reviews from friends and family, so I thought I'd get it for them. Well, here we are on Christmas night and one of the Leapsters is broken. I put brand new batteries in both of them this morning. I tried replacing the batteries with a new set of brand new ones and it won't even turn on. Anyone have this kind of issue? I am hoping I will be able to replace it somehow. I purchased it online at Target.com and I'm not sure I can get it replaced. I've sent an email to Leapfrog and I'm waiting to see what they come back with. I don't want to have to pay for shipping to get it replaces :( Broken Leapster after less than 24 hours I bought a green Leapster for each of my kids for Christmas. I had heard good reviews from friends and family, so I thought I'd get it for them. Well,... » Read More Broken Leapster after less than 24 hours I bought a green Leapster for each of my kids for Christmas. I had heard good reviews from friends and family, so I thought I'd get it for them. Well, here we are on Christmas night and one of the Leapsters is broken. I put brand new batteries in both of them this morning. I tried replacing the batteries with a new set of brand new ones and it won't even turn on. Anyone have this kind of issue? I am hoping I will be able to replace it somehow. I purchased it online at Target.com and I'm not sure I can get it replaced. I've sent an email to Leapfrog and I'm waiting to see what they come back with. I don't want to have to pay for shipping to get it replaces :( « Show Less
139364
I've got the same thing happening over here. Guess I'll need to contact Leapfrog too. :(
1325635
The same thing happened to me. I bought 2 of them and 1 don't turn on . I also replaced the batteries and it still doesn't work. I don't know how to replace it eather because the packaging has been taken out to the trash.
1325636
yep same problem here! it died after only 2 days of moderate use. Leapfrog were fairly unhelpful and wanted us to pay shipping charges. We decided to return the unit to Amazon and plumped for a replacement which arrived in good time. However, it was dead on arrival!!! We will be returning this one too. Maybe the 3rd time will be the charm....
1325637
same thing here.... went and bought another one and had the same problem w/ it/ Leap Frog said I can mail it to them at my expense and they will replace it.( after being on hold for 48 minutes)
1325638
We bought a pink and a green Leapster (the original, not LMax or Leapster2) from the leapfrog.com website and are also having problems. On the pink one, when I look at the reviews of upcoming games, it says "... coming soon ... available Fall 2005" then it gets stuck in a loop, reviewing the games over and over. I have to turn it off and back on again to get out of the loop. When I tried the green one with a game cartridge I also ordered from leapfrog.com, the game already had someone else's high scores! So, I get the feeling that we got Leapsters that have either been returned or refurbished. Anyone else have these suspicions? We bought a pink and a green Leapster (the original, not LMax or Leapster2) from the leapfrog.com website and are also having problems. On the pink one, when I look at the reviews of upcoming games, it says "... coming soon ... available Fall 2005" then it gets stuck in a loop, reviewing the games over and over. I have to turn it off and back on again to get out of the loop. When I tried the green one with a game cartridge I also ordered from leapfrog.com, the game already had someone else's high scores! So, I get the feeling that we got Leapsters that have either been... » Read More We bought a pink and a green Leapster (the original, not LMax or Leapster2) from the leapfrog.com website and are also having problems. On the pink one, when I look at the reviews of upcoming games, it says "... coming soon ... available Fall 2005" then it gets stuck in a loop, reviewing the games over and over. I have to turn it off and back on again to get out of the loop. When I tried the green one with a game cartridge I also ordered from leapfrog.com, the game already had someone else's high scores! So, I get the feeling that we got Leapsters that have either been returned or refurbished. Anyone else have these suspicions? « Show Less
1325639
Try to insert a sd card,...its a memory card it goes in the back where the batteries go...i had the same problem!!! my is great now
1325640
The leapsters need sd cards,...and you can also erase all the info in them...try to insert the sd card...it goes behind the barttery pack
1325641
Me too. Exactly less that 24 hrs of use. Granted, it dropped on my hard wood floor (but what doesn't?).Called leapfrog and said they would replace without asking a lot of questions. I guess they are used to the problem. Received replacement within days but i have to ship the faulty one back at my own expense...add that to the original cost of purchase, the thing is getting really costly but I'm glad their customer service was good.
1325642
I returned mine to Amazon. I did receive full credit. But only after Amazon erroneously charging me a $9.99 "re-stocking fee", which I contested with "Why would Amazon want to re-stock a broken item?" So far, so good on the Leapster2 we replaced this with.
1325643
Us too. Less than 2 weeks after Christmas it just died. Really disappointing.
829938
I would suggest the Fisher Price table as we had the LeapFrog table and it lasted less than a year before it stopped working. I am a (rare, I think!) parent that does not allow her children to abuse their toys, books, etc. and they are taught to respect their belongings. All that to say that there has been no rough play with it. It looks absolutely brand new. I've changed the batteries several times using different brands each time to no avail. I contacted LeapFrog customer service twice and received an answer of "change the batteries" and "our warranty only lasts 90 days". Needless to say, they were no help whatsoever. I even asked for a wiring diagram so that I can try to pinpoint the problem myself, but they said one wasn't available. They did send a 15% discount code as consolation. In my opinion, it's not enough to purchase an expensive LeapFrog product again. This was a very disappointing situation as this table was my daughter's favorite toy and she enjoyed it while it lasted.
617546
We would be happy to assist if this was purchased through us at World Tech Toys, we respond to all inquiries through amazon within 24 hours so please let us know or go ahead and request a return if you believe it to be defective. We can either arrange a replacement or get a return authorized.Thank you for your inquiry and hope to hear from you soon!
1812561
It must be broken and you should return it and ask for a new one. I know the two I bought for my grandchildren worked very well. Good luck!
2115390
We haven't had that to happen to our grandson's toy and he does use it often, so I don't know what to suggest, except to contact the Kidoozie Company. Sorry. Seems the batteries would have been the solution. If it's new, maybe send back to Amazon.
174708
hi, I just called leapfrog at 1-800-701-5327 as I did not know the answer and they said it absolutley does work.hope this helps, and there is the phone number if you need it also. have a great day.
1474653
If its a defect, I'm sure if you took it back to any toy store, Target, Wal Mart, they should replace it. Double check and make sure it's not on demo mode, but switched to on. That could be the problem too
2007221
As of Septembe 6, 2009 the leapster/l-max recharging system was available directly from LeapFrog for $27.99. This included shipping. Walmart was out of stock (at their web site) and their advertised price was $34.99 - the Leap Frog list price. As to the reseller asking $84.99: if people buy from him, they haven't done their due diligence. I always ALWAYS, check Amazon first. Then I google the product I'm interested in to see how the price and availability compare elsewhere in the market. 95% of the time Amazon gets the order, but occasionally I find an anamoly like this. Thanks to the reviewers who reported better pricing elsewhere. As of Septembe 6, 2009 the leapster/l-max recharging system was available directly from LeapFrog for $27.99. This included shipping. Walmart was out of stock (at their web site) and their advertised price was $34.99 - the Leap Frog list price. As to the reseller asking $84.99: if people buy from him, they haven't done their due diligence. I always ALWAYS, check Amazon first. Then I google the product I'm interested in to see how the price and availability compare elsewhere in the market. 95% of the time Amazon gets the order, but occasionally I find an anamoly like this. Thanks to the... » Read More As of Septembe 6, 2009 the leapster/l-max recharging system was available directly from LeapFrog for $27.99. This included shipping. Walmart was out of stock (at their web site) and their advertised price was $34.99 - the Leap Frog list price. As to the reseller asking $84.99: if people buy from him, they haven't done their due diligence. I always ALWAYS, check Amazon first. Then I google the product I'm interested in to see how the price and availability compare elsewhere in the market. 95% of the time Amazon gets the order, but occasionally I find an anamoly like this. Thanks to the reviewers who reported better pricing elsewhere. « Show Less
1777437
Zoomer was the only toy my child wanted to play with. We turned it on, plugged up the USB to and outlet in the wall and it wouldn't charge. So we plugged it to the computer and still no charging! We tried multiple computers and they don't even recognize the USB as being plugged in. This toy doesn't work! And yes it's turned on. I see multiple complaints online about the same problem. What do I do now? Send it back?
1225569
Hi, as soon as I put brand new batteries in mine and made sure, they were put in right p and n and screwed the little case on, turn the on switch on it lite up. I used rayovac batteries, Make sure the batteries are in properly, positive and neg. or visa a versa, and if it still does not work, I would send it back, which will be a head ache, but now if you have a Walmart in your town they are selling them, and you could get one their. and if their was and issue you would not have to spend more money on return shipping. I found out after the fact about Walmart. Good luck, Your Granddaughter will love it.. Hi, as soon as I put brand new batteries in mine and made sure, they were put in right p and n and screwed the little case on, turn the on switch on it lite up. I used rayovac batteries, Make sure the batteries are in properly, positive and neg. or visa a versa, and if it still does not work, I would send it back, which will be a head ache, but now if you have a Walmart in your town they are selling them, and you could get one their. and if their was and issue you would not have to spend more money on return shipping. I found out after the fact about Walmart. Good luck, Your Granddaughter... » Read More Hi, as soon as I put brand new batteries in mine and made sure, they were put in right p and n and screwed the little case on, turn the on switch on it lite up. I used rayovac batteries, Make sure the batteries are in properly, positive and neg. or visa a versa, and if it still does not work, I would send it back, which will be a head ache, but now if you have a Walmart in your town they are selling them, and you could get one their. and if their was and issue you would not have to spend more money on return shipping. I found out after the fact about Walmart. Good luck, Your Granddaughter will love it.. « Show Less
130479
Thank you for the feedback. I went ahead and bought the V-Tech only because I had read the stylus sometimes didn't work on the leapster and I can see my son freaking out when it doesn't work. We are going on a long trip (overseas) so I wanted something to entertain him. The Leapster might be in our future as well however.
2029787
Try replacing the batteries. Demo batteries don't last long and once they start to go it does weird things like this. I'm pretty sure ours did the same thing. Our daughter got hers Christmas '13. The demo batteries went soon after. The replacement batteries are still working it great though.
1745549
Thanks for your prompt response - it's really too bad, my granddaughter loves it, just not sure I want to buy a new one.
796233
If it was purchased through Sparkling Tech, you will need to contact them about the problem. Most sellers who advertise through Amazon are willing to cooperate when it comes to their product. In fact, I have acquired some products which were so poorly made, I was surprised they were allowed to sell through Amazon. However many of these companies, the one thing that hurts them the most is a bad review. I too use this device and have had no issues with it. There could be some improvements made, I agree; such as the keyboard when not in use, shutting down after 10-20 minutes, so as not to drain the battery. As Amazon has a fulfillment policy for this seller, my suggestion is to contact Amazon first, who most likely will comply with the issue or direct you to the company or seller themselves, to correct the problem.
2273622
Mine still works fine, i made sure i bought the original Disney company toy, my son handles it rough and throws it hard on the carpet/bed - hopefully it stays good, but if yours broken for what ever reason, try calling amazon / company, not necessary they should replace it but you never know.....
879481
You probably already got one, but my concern would be the dropping. My 4 year old has dropped his leapster so many times and I wouldn't get him a DS for a few years because of it. If they could be responsible I think the DS would be cool. I will upgrade probably when he is around 7ish and maybe get one for his brother depending on if he can do it when he is 5 or just get another Leapster or pass brother's down.
320705
I did post a fix for this that has helped many until leap frog gets around to it. I am a parent that has one of these and was not seeing any progress with a fix from leap frog so I took matters into my own hands. I posted my fix here http://jdrwebnow.net/leapster2_fix.html.