where can i purchase a replacement charger? i've had this product for 2 yrs and my cord is getting frayed. still works great though.
1334568
I couldn't find one on their website for you but I have used their cordless versions before and they work great also.
873714
The part number for the official replacement charger is JNC212. If you search for JNC212 on a search site you can find places to buy the part. As of right now there is one person selling it on amazon but it's not sold by Amazon themselves.
2009802
you can buy other batteries....and I would assume you can get a new charger....I would complain to the place you purchased it....mine is probably 4 years old....I have two batteries, so I constantly swap the batteries in the charger...
1521897
Sony does not have the replacement usb charger cables. They are discontinued. The support rep told me there are over 1,000 backorders and will be at least 4 weeks before they have them. He suggested I order to be sure I got one when they came in. Thanks but NO thanks. It is a patented cable so no one else can sell it, Radio Shack, Staples, etc. I did find one on eBay that comes from Hong Kong. Says it's Genuine Sony, but I'll have to wait and see. Pretty crappy of Sony to not have this available as the tablet is useless until I get the cable. So, don't do as I did and leave your cable where your dog can find it. Sony does not have the replacement usb charger cables. They are discontinued. The support rep told me there are over 1,000 backorders and will be at least 4 weeks before they have them. He suggested I order to be sure I got one when they came in. Thanks but NO thanks. It is a patented cable so no one else can sell it, Radio Shack, Staples, etc. I did find one on eBay that comes from Hong Kong. Says it's Genuine Sony, but I'll have to wait and see. Pretty crappy of Sony to not have this available as the tablet is useless until I get the cable. So, don't do as I did and leave your cable where... » Read More Sony does not have the replacement usb charger cables. They are discontinued. The support rep told me there are over 1,000 backorders and will be at least 4 weeks before they have them. He suggested I order to be sure I got one when they came in. Thanks but NO thanks. It is a patented cable so no one else can sell it, Radio Shack, Staples, etc. I did find one on eBay that comes from Hong Kong. Says it's Genuine Sony, but I'll have to wait and see. Pretty crappy of Sony to not have this available as the tablet is useless until I get the cable. So, don't do as I did and leave your cable where your dog can find it. « Show Less
709013
You can purchase a cord at any store that sells electronics. I bought one for $9.99 at Radio Shack. Also Apple offers a warranty to their products. Their support number is 800.442.4000
136350
Possibly Radio Shack? Or contact supplier. I wouldn't invest too much money in a power cord as this is not a quality product. I'm sorry I invested any money into it at all!
1381569
I have not had that issue. I bought a new one a couple of weeks ago off of Amazon for $20.00 that came with the charger new. I only needed the charger. I did not see on the manufacturers website the ability to purchase just the charger for this model.
441983
Try ebay or type the part number into the internet. I've had pretty good luck that way and have found chargers as well.
530208
Amazon or Ebay may be able to help you with your cord purchase. Good Luck with your search.
1397116
I could only find cord with the charger, so I bought a new charger. make sure you look at the picture closely to confirm that it is identical to your original. It worked fine for me.
2227985
Hi there. Mine still works, but needs recharging frequently. I can tell it's starting to go on me. No warranty. Sorry. I won't replace mine with the same product. Best of luck.
2055399
No problems so far; mine are 7 mos old. I noticed that Amazon sells a replacement charger, which I don't recall having seen being sold for other units. Maybe these units have short lived chargers. Only $10 with free shipping. Considering the cost of the units compared to other brands, it is still a bargain.WALL CHARGER WITH USB DUAL CHARGING CABLE FOR ALL MODELS OF AETERTEK DOG TRAINING SYSTEMS/FENCE SYSTEM,GROOVYPETS GP001B,GP002B,MAGIC E COLLAR MEC-1
2108053
I have had that happen. May not be cable at all, but need new charger. Marquis customer service tell me that these are not the right parts for their tablet. Mine don't seem to last too long. So far, about every 2 months. Contacted Marquis customer service and they sent replacement..free..still under warranty.
228792
Contact the vendor listed by Amazon in your purchase record. If it's under warranty, and the product was not abused, I'm sure the vendor will replace it. If you don't get any satisfaction, you'll have to pursue it through Amazon.
163510
Yes replace. They are cheap enough and they do go bad. Often it is best to buy both battery and charging cord/pack at the same time. The don't last forever.
19766
the charging cord is a standard MicroUSB to USB cord. you can find them in almost any electronics store and im almost positive on amazon as well. just make sure on end is MicroUSB and the other end is USB.
683032
Hello John We do carry replacement cords. Give us a call for more details. 847.201.4623 Thank you!