Mine is either temporarily locked (frozen) or broken. I can find nothing on "trouble shooting" on the web or at manufacturer's site, or in manual.
1325508
What is it doing? Is it turning on? Are you doing everything as per the manual? We have used ours for hours at a time and we have NOT had any problems with it or with any of its components.
1325509
I have to say my litttle machine has worked great right out of the box. I am so pleased with it. I scanned about 325 slides in a couple of days. The pictures are now sitting on my computer ready to be printed. I think if I were you I would return the Imagelab to Amazon for another one. If you followed the instructions with it there is no reason to freeze up.
1325510
After scanning about a dozen slides mine would not light up at all.the screen was just black. I e mailed the manufacturer and they told me several things to do, which I had already tried and didn't work...then they told me it was probably defective and to return it to where I bought it. I contacted Amazon, they were great! Sent me the return label and immediately sent me another one! The second one worked like a charm and I converted all 1000 slides that I had from years ago!! Hope this helps!! It was so simple to use..
1325511
Mine is sitting in a drawer, replaced by one with adjustments. Sorry I cannot help.
500470
No, I've never had a problem with this machine (so far) Maybe it is just your machine and you should ask the mfg. to replace it? I'm sorry to hear that you are having problems.
363636
I haven't had a bit of a problem with my computer, The best one I have ever had. Send it to the Mfg and see if they can fix it.I'm sure Amazon can help you with that. Might be a bad bunch.
284908
There's a small reset button on the back that u can press with a paper clip or pin. Or I also took the battery out for a minute and then put it back in. That requires a screw driver. Good luck because mine kept freezing n resetting itself all the time so I ended up just getting a for bit
2050075
Hi. I have never had that problem. Apparently something is stuck or broken. Sorry, and good luck!
2046883
well i would try to fix it myself first by checking all the batteries, check for water in unit etc etc. if all else fails you should let amazon know about this problem see if they will exchange if not move on..
1649049
I am having this very same problem. My daughter played with it for one hour before it froze up. Tried everything but it still is freezing.
730718
I'm having the same issue. The camera has never worked. It freezes as soon as I take one picture. I just bought it in July, so I'm sending it to an authorized repair shop (as per Kodak), to see if they can help. It does reset if I pop out the battery, but it takes one photo, and then locks up again.
2003709
Problem as in stuck? Yes I have. It is easily fixed by merely pushing and lightly wiggling the button out. Once this occurs the unit works fine. Beyond that no other issues. If this isn't your issue I would say it's a factory defect.
544318
Try pushing the reset button on the side. You might have to use a paper clip or pin, but that worked for me when mine locked up.
1727004
Sorry, I haven't had any problems with mine so I'm blank on where to tell you to go. Best of luck finding it though.
1353463
You may have a defective one. We didn't have trouble with ours. Maybe have them send you another?
193302
Thanks from me, also! I had the same problem. Easy fix!I will say that the instruction manual is very vague.
2261262
Check to make sure their is nothing stuck between the locking mechanism and the frame. Also make sure when unlocking to fully press down on the locking mechanism, it may be jammed. I hope this helps good luck
284904
Mine is exactly one month old and did the same thing. I reset it and it worked for about 1 1/2 hours and is now frozen again. Mine never really worked right (time of day was way off, calories calculation was way off), but now it looks like it is just broken.....$18 for a month......oh well, onto another brand I guess....
1972372
All I can think of is you might need to try "rebooting". There is a tiny hole in the bottom of the camera (inside the place where you would screw in a tripod). Try sticking a paper clip in the tiny hole a push for about 5-10 seconds. Mine has frozen before and that resets it. Do that, then try hooking it back up to your computer.
1064129
Haven't had a problem with ours. Perhaps loosen the connector nut. Hold the Ice scrapper portion in one hand and bang pusher pad on the ground?