My Chromebook crashed and I got a message that I need to replace/update the OS. But despite following all the directions on Google's website I can't get it to work. The serial numbers on my machine don't exactly match anything on Google's website, so...
1323109
The serial number shouldn't matter for this. The Chromebook recovery utility should allow you to reinstall the OS from a Flash drive and shouldn't require your serial numbers or any other personal information: https://support.google.com/chromebook/answer/6002417?hl=en Failing that, you should be able to send it back to Acer and have them fix it. Before doing this, though, I would double check that this is a real error and not a phishing attempt. Fake errors are a common way that identity thieves trick people into giving out personal information. Also, on a related note, crbug.com is a better place to report issues in Chrome OS.
1622670
Yes. See for instance http://normcf.net/~john/chromebook/Acer/acerC7ChromebookUpgrade.html . I'll note that the Acer C710 is getting a bit old. Consider the C720 or CB3, which are other inexpensive Acer Chromebooks which may have better specs.
402608
the answers here seemed to be mixed, i still have no idea whether or not google earth can be downloaded on chromebook--i guess there is no definite answer--what to do?
1603284
Hi Valeria, Chromebooks do not run on/have Windows OS. However, if you did install Windows OS, (please seek tech support for this), you would then be able to use the drawing tablet with the Chromebook. Thank you, Value Max
1633099
To find operating system, got to Settings, then About. That gives you information on the tablet. There is a check for updates there. The first time I booted up it updated.
299150
good question, i don't have an asus chromebook to test with. you might try the google chrome web site (https://support.google.com/chromebook/) for an answer. it was hard to tell from reading their forums (https://productforums.google.com/forum/#!searchin/chromebook-central/exfat/chromebook-central/bJEoRx0b_p8/6O-ZVTxcOyAJ). at this time, exfat was not listed as a supported file system (https://support.google.com/chromebook/answer/183093?hl=en).
987477
I got it for a chromebook and it works perfectly.However I see in the following page (logitech support) that also works with the operating systems Windows XP, Windows Vista, Windows 7, Windows 8, Mac OS X 10.5.x or later Linux Kernel 2.6.x or laterwebsite: http://support.logitech.com/en_us/product/8006
428572
I am sorry, that is a question for the seller, however, I purchased my chromebook from Best Buy and it is the c700 series. The seller would be able to better assist you. Sorry, I couldn't be of further assistance.
836283
If I remember correctly, it needs an update before it will work - check Google for a better answer.
1333952
No idea. I know nothing about ChromeBooks. Depends on whether ChromeOS and ChromeBook support the device which is a pretty standard USB storage device. I know of no reason why it wouldn't work, but, again, I am ignorant about ChromeOS. Good luck.
324950
I don't see a CD-RW device on the list of supported devices from Google: https://support.google.com/chromebook/answer/183093?hl=enI also found this thread (a little dated, from 3/2013) about just using a CD drive (not a CD-RW) and the user said it was not compatible: https://productforums.google.com/forum/#!topic/sites/s8fWpKU5DkA
2228734
It works perfectly on my Acer C720 running Chrome, and even worked flawlessly after I set the Chromebook up to dual boot both Chrome and Ubuntu 14.04.1. FWIW, I've also used it with several other notebooks I have (Windows 8.1 Enterprise and Windows 7 Professional, both x64 bit), and it was literally plug it in, O/S saw the device and installed the necessary driver, and I was ready to go.
1075481
I'm using a Toshiba Win 8.1. It's above my paygrade to answer for Chromebook, etc
851366
Sorry, I don't know about chromebooks, but I initially bought i for my acer aspire.
871019
This link might be able to help: https://groups.google.com/forum/#!topic/chromebook-central/R2H4A4bNTgo%5B1-25-false%5D/It's a product forum for a similar issue from google.
1845334
Chromebooks have Chrome OS on them. They will not come preinstalled with Windows or any other operating system.
1630980
Hi there, I had the same problem. The thing about chromebooks is that they are somewhat delicate and really wont survive a dropping, since their case is relatively flimsy to cut back on weight. Your screen is definitely broken, almost definitely beyond repair, and a dropped chromebook is not covered by warranty (learned all this the hard way). HOWEVER, the screen can be replaced easily and fairly cheaply, in part because of the same flimsy casing that makes it easy to break. This video is a good set of instructions on how to do it: https://www.youtube.com/watch?v=_mgyuVTThfA his replacement screens are about $65 dollars, you can find one here: http://screensurgeons.mybigcommerce.com/samsung-chromebook-303c-lcd-screen/ however, I bought a glossy (not matte) screen for about $35 as my replacement. It worked great and was definitely the right screen, but matte would have been nice. It doesn't look like it's quite as cheap now, but I bought it from here without any problems: https://www.laptopscreen.com/English/model/Samsung/CHROMEBOOK~303C/ Good luck with all that. No problems in the year since the fix and my chromebook is one of my favorites of all my tech machines. It's not for everyone, but worth repairing if you've been enjoying it so far.