I think I was shipped an expired product with date scratched off bottom of jar. Can someone describe what the color and consistency should be?
1324245
it's like a dried out yellowish kind of looking stuff... mine looked old and didn't get what it promised out of it....
1324246
I think you should send it back. First of all, I bought it for $20 less. It is in a tube, not a jar and I returned mine because it made my eyes swell up.
2163957
I'm shocked that an expired product would be allowed to shipped. I don't care whose experience it is. They should either have the labels changed or not shipped. It's illegal.
774602
I could not read the expiration date because it was so smudged. Just check the bottle when you receive it.
2078910
the product i recieved was not expired but even if it was a little expired it wouldnt bother me its not like the chemical are going to fade away .
1777092
I have been ordering this cream for several years as it's no longer readily available in stores. Shipments have come from different sellers, but I've never seen an unlabeled jar. Yes, the lid is gray; but the jar should have a glued on label in addition to the labeled box. It sounds like this batch just missed being labeled. I've received some jars where the box appears sun faded - suspect there's some old inventory out there, but the product was fine.
1299738
I have never noticed a date, and have looked on the box and jar. Are you saying it is on the paper inside the box??
2245136
We are on the auto refill program with Amazon. We have been very pleased with the processed date - expiration date. My guess would be that they took this picture in the past. I'm sure if you ordered one it would be current. Besides when you keep it in the fridge it will be fine. Try one I know it will be fresh. Barlean's is one of the best. Good luck.
1155002
All of our product is fresh out of the box. It has not expired. Each product has a different shelf life. Of course you can use your product at home even after it expires unless you see a change in consistency. The date on the bottom is the manufactures date. Remember that certain things affect your product. Temperature is a big part. If you feel that a product is bad, all you need to do is return it for a replacement product. I hope this helps you! CJs
2119118
I didn't like it and I threw it out but I don't think it was expired. Good luck
1759656
I can't read the date on the bottom of the jar. It is smeared and unreadable.
353610
I've had mine awhile and it hasn't expired. I would recommend that you shake it up so that the oils can recombine. The separation is normal, just shake it so it mixes up again.
1759660
The expiration date should be on the box or bottom of the jar. Mine was 2016.
858068
Mine seemed fine, but I found this online regarding things you can look for to determine if it's fresh: http://www.ehow.com/info_8359516_storage-life-raw-cacao-beans.html I found the "best by" date on the bottom of the back panel - to the right of the bar code. Hope this helps! I would definitely contact the seller and see about a replacement if it seems bad.
228716
my bottle I just got expires in 2015 exp. date is posted on bottom of the label
1327751
There is an expiration date on the back of the can.There is no way to know it when it's bought online.It should be ok but return it if it's not good.LauraLaura
1478700
I think the date on the bottom is either the expiration date or sell by date. When the product goes bad it turns a pale yellow color.
1275461
If you had left the lid off the jar for any length of time they would absorb moisture and turn gray. But having turned gray within 2 or 3 minutes would indicate that they were old, expired and faulty. Contact the either Amazon or the seller and ask for a replacement item. Most sellers are very willing to do this as they want to maintain a high rating on Amazons rating questionnaire.