I purchased one of your pedestal grills and it has very little flame and frequently goes out. Do you have an answer for me?
1358565
I noticed sometimes it does that too. If it's really windy out, it tends to go out. Make sure the tank is in place and connected really good. Sometimes mine wasn't and I adjusted it and it worked better. Hope that helps some
1358566
They are not mine. I only bought one and use it on my boat. Mine works fine.
1945754
I purchased a3 burner Ducane about a month ago. My grates do not move. Great grill.
1285049
Hello Melissa,I parted out this unit on a Char-Broil grill a year ago and so far it is fine. I have found I need to replace the battery every year and make certain no water or grease penetrate the igniter. Hope this is of some value for you. Jeff
1996015
Make sure you have a full propane bottle properly connected and that the black knob is turned all the way to the "+" side. I've had some issues lighting it outside if it's windy. So sometimes I'll get inside the garage or next to a wall to block the wind. If you are trying outside on windy days, that might be your problem. Also, there's no visible flame, so you might not know it's on until you wait several minutes and see if it's hot (very carefully), the wire shield will get very hot.
350213
make sure you have good batteries make sure the batteries are in properly I had a little problem with mine not like me every time I open the cage took off the heating element look where the igniter wasI took the little piece of metal it's next to the ignitor bend it out a little and then it worked perfectly
713427
Save your money. IF you get one that works it will not last long before the flame does not shut off when the button is released. The two I bought were sent back, as requested by the vendor to be replaced and were never seen again nor was my account credited. I'm out the price of the two lighter plus the eight dollars of return postage. Good Luck.
2060936
Neither on mine. The burners get luke-warm, not enough to cook anything. It's in the garage going to Goodwill.Wish I had better news for you.
1143506
I just looked at mine and yes it is burned out. Thx for bringing it to my attenchion. I'll have to keep an eye on it. I have had this light for about 4 or 5 months now and l don't know when it went out. At this point I have had it on for 18hrs a day since I got it. Everything els is running fine.
1761721
First of all; make sure you have a full tank...Next make sure all ports are open....You can also light the grill with a lighter or match. I have had no problems with mine.
545203
I understand that is new but I am still of the opinion that either the burner holes are clogged by some debris or the propane gas valve is not fully opened so not enough pressure reaches the rear side of the burner - you have only one ignition system and that means that either it ignites or it does not, and in your case, it does, so to me it looks like the fuel doesn't make it all the way - I'm not an engineer but have been struggling with this very pretty grill for years; I buy and change the burner every year ($49)! ... I also have a full size propane can and purchased a full size hose adaptor and connector (approx. $14)... Good luck!
1530371
The Char Broil infared does not get hot enough (really disappointed) to harm anything underneath. The same goes for my Char Broil gas fired 2 burned grill-----NOT TRUE INFARED !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
850222
I have now gone through three of these because of the same error message. I use mine for roasting on the BBQ, and my understanding is that the cord is fried because the heat from the direct flame is too intense. I have a friend who's been using the same unit for years, but only uses it in the oven where there's no direct flame. I hate to tell you this, but your unit is caput. You can contact Oneida and get a replacement cord, but my experience with them is that their customer service is nil. There are thermometers out there that can be used on the grill. This isn't one of them. Believe me, I speak from experience.
2051540
If your elements are still lit up and it stays hot, there must be a problem with it. Mine does neither of those things. I'd return it, I think :).
1978028
Very good grill. It should get to 450 in about 5 minutes with the lid closed. A few things to check:1) are you using small 1lb bottles or large tank? If large tank, make sure you turn the valve on very slowly. 2) Check the burner flame, you might have spiders in the burner that need to be brushed out with a burner brush like this http://www.firecraft.com/product/brushtech-gas-bbq-burner-tube-cleaner/grill-brushes-cleaning3) If need be you can replace the burner or regulator.
1836234
I purchased the same heater last year and had the same problem. It looked like the gas wasn't blowing up on the spark close enough to get it ignited. I had to lean down and lightly blow between the spark and the end where the gas comes out. That got it lit.
2122412
I have had similar problems with mine. I have to play with the flame size adjustment on the bottom of the insert. I've also had issue with the insert not wanting to recharge it's butane. Over all I am unhappy with this lighter insert.
1761722
not sure why your unit doesn't fire...have you checked the igniter? Mine only refused fire once because I wasn't releasing the igniter correctly...I used a long nosed gas grill lighter that day...then I figured out to push and release the igniter correctly and have not had any problems since Really do like this gas grill!!