I can not get the cartridges to align
1351631
I had no problem putting them back into the space they came out of 78 goes on the left compartment and 15 on the right use a little pressure to push it down then flip down the cover that holds it in place that should take care of it , hope that works
1351632
Neither could I... I am glad I am not the only one!!Once I had a couple of documents in the queue of my computer printer, and when I put the cartridges in it actually started printing without alignment!!! It worked for one day. They were very good and I was able to return them. I was reimbursed.
1351633
If you purchased them from the same Amazon dealer I did, they will never align because they are defective merchandise which they are peddling to anyone fool enough to trust them. They are bad news and Amazon will refuse to arrange a return and refund with them. Caveat Emptor.
1351634
Sometimes it's as little as one single letter difference in the product code . Like mine that I ordered had a c after the numbers, & the one in the machine had an a.
1351635
What I have done is to take the cartridges out and wipe the bottom. Sometimes I give them a shake. You could even clean the print heads with a clean towel. Or, turn the printer off for a couple of minutes, then back on. If none of these work then the print just doesn't want to recognize the cartridges. Unfortunately, it happens.
433871
I went thru the same thing. Contacted the seller and they sent me new ones and I had the same problem. I'm not happy with the cartridges OR my printer. Wish I could give you more help.
497633
All of the cartridges should fit correctly. If it isn't for some reason, then I would try removing the cartridge. Try putting it back in. Be sure to apply gentle pressure to the upper part of the cartridge. You should hear a slight click if it goes in correctly. Otherwise, there is a possibility that you don't have the proper size or that the cartridge is defective. If you think it's defective, I would contact the seller about a possible replacement.
1311571
I didn't have this issue but did your run the calibration program and check installation if Cartridges are installed correctly with tape removed.
158260
I hooked mine up and had the same problem. There's an adjustment on the cartridge that should fix the problem. It should be on the instructions. I thought mine was broken and after the adjustment it's been fine ever since.
1984789
I have experienced that the cartridges are a little too large so they can be hard to secure into the printer, but the cartridges always seem to fit for me. Perhaps you ordered the wrong cartridges for your printer? If that isn't the problem I would tell the vendor what the problem is and ask if they will resend new cartridges.
308194
I have a new printer now so am not sure, but try unplugging both the power cord and the comm. cord to "boot" it. Leave it off for a few minutes. If that doesn't do the trick, make sure if it is locked (can't tell by your description) or whether it's just choosing the wrong tray all the time. Once in a while I actually had to resize the picture inside my photo editing software and then reprint because it kept wanting to 4 x 6 everything. (only once in a while) If I remember correctly, there are sliders inside the trays to make the paper snug. Check them and make sure they move back and forth like they're supposed to in case that might be the problem. Try moving the sliders in the larger try all the way to the outside??
807483
The black ink wouldn't read in my printer my printer kept prompting me to change ink and then read alignment problems
847078
I had that happen. I had to take the ones out I had in. put different ones in. Then later when I put the original ones that didn't work- they worked. It had something to do with how the cartridges snapped in.
1936025
Hey joenaples,did you try removing the cartridges and put them in back?when doing that press each cartridge firmly near the lock until you hear a click for each cartridge,the chip on the cartridge's has to ground properly for the printer to recognize it,worth a try,it works for me..
919852
Try gently pressing down on the top of the cartridge at the front edge. It should just click in. Ensure you are putting the cartridge in the right slot as well (I have made this eror). Dennis
1270649
When empty just unscrew silver from black. Then pull the converter strait out. Center the cartridge and push in hard to get the cartridge to seat.
1936085
The ones I ordered worked fine. Perhaps if you go into settings and run the align page it would help.
159567
I do too, but the suggestions below seems like this can be resolved by checking the precise alignment and with practice should work.
1292801
As with other responses, sorry but I threw the boxes away. No reason to keep then; my cartridges worked as expected. They still do. By the way, I learned my lesson: Buy cheap? That's what you'll get. Hope this helps you some.
498439
I was confused about what plastic to rip off or if I was just to shove them in. I had to push the cartridge in pretty firmly. Don't rip off the clear plastic first. I have already used mine so I can't look at one to remember what it looked like before I put them in the printer. But I remember wondering if I was to rip off the small round piece of plastic on the side that goes into the printer. My advice is to put it in the slot and give it a firm push. The little black lever on the top should pop up when the cartridge is seated. This is assuming you have the same printer and cartridges I do. I'm sorry I can't be of more help. Hope they work for you.
1787774
The first one that I put in got stuck in a weird way, had to pry it out with a screw driver. After that all of the cartridges slid into place and lit up. There is a small guide point on the front bottom of the cartridge.