My wand won't stay in my power nozzle of my new eureka 955a - keeps pulling out. Any suggestions?
1343595
The handle should snap and lock into place. Pressing the blue tab on the wand after inserting handle should lock. If not, it's defective.
431932
I just wiggle it and move it and pull hard. So far that has worked for me just fine. Twist it around. In my drain it can feel stuck but with some wiggling and moving it comes out. Good luck!
428778
I've had the same issue! I had the machine only 2 months before the steamer wand stopped working. I was worried this could happen so have been very careful to make sure I clean the machine while it's still hot to avoid any clogging. I even ran the machine several times with just hot water and I still can't get it to work. It has been out of commission for 3 months now.
970845
they fixed this problem. the wire no longer sticks out of the wand where it would fray apart. now it is secured through a hole in the wand in a loop. yay!
1393501
Any time I have had a similar problem, it had something to do with the seal between the head and the tank. Take a good look at the seal in the groove on the head, and take a paper towel and use a small screw driver to wipe it clean. Then make sure you really tighten the head to the tank. If this did not work, and your unit has a pressure relieving valve, check and make sure it is not leaking when tank is pumped and pressurized. If the wand is somehow leaking you may have to buy a new wand.I'd put my money on the seal between the tank and head.
877604
You need to tighten the two Philips screws which secure the handle to the body. It shouldn't detach as long as it's screwed properly.The left side of the back of the vacuum has a clear looking port for one end of the hose, the wider end. The gray part on the hose attaches to that port and you screw it to the right to secure it. The other end of the hose (narrower black end) gets wrapped around the back of the vacuum (there's a little "arm" like thing that it loops over) and then stuck into the hole on the bottom right of the back. When you want to use the hose you take that end out and stick any attachments onto it. You need to tighten the two Philips screws which secure the handle to the body. It shouldn't detach as long as it's screwed properly.The left side of the back of the vacuum has a clear looking port for one end of the hose, the wider end. The gray part on the hose attaches to that port and you screw it to the right to secure it. The other end of the hose (narrower black end) gets wrapped around the back of the vacuum (there's a little "arm" like thing that it loops over) and then stuck into the hole on the bottom right of the back. When you want to use the hose you take... » Read More You need to tighten the two Philips screws which secure the handle to the body. It shouldn't detach as long as it's screwed properly.The left side of the back of the vacuum has a clear looking port for one end of the hose, the wider end. The gray part on the hose attaches to that port and you screw it to the right to secure it. The other end of the hose (narrower black end) gets wrapped around the back of the vacuum (there's a little "arm" like thing that it loops over) and then stuck into the hole on the bottom right of the back. When you want to use the hose you take that end out and stick any attachments onto it. « Show Less
2150474
I had the same problem when I first started using mine. The secret of keeping mop together is where you hold the mop. YOu must hold it on the little sliding plastic piece in the middle of the mop handle, so as not to unscrew it.
643686
I just assembled mine and tried it as well, the vapor is coming out the bottom, I tried the wiggle technique, but still no help. I emailed the company but guess I won't hear back until Monday.
1126133
push the yellow button( the one that looks ribbed) and pull it out from the top( top being little air cap whatever it is) it is like a second arm that extends out of the wand- then getting it back in you also push the yellow button not sure why that works the wand is fairly clumsy but it will work.
1024933
Have you checked the roller in the bottom of the vacuum? Could be tangled with hair. Secondly, the motor and canister areas need to be cleaned out or they will get congested with dust/particles.
1678239
I don't know if this helps, but , did you put the filter cup in properly? The only way I know for it to get stuck is if the handle of the filter cup and the orientation of the cup is wrong....I'm afraid that the only way to get it out is to pull until something gives.......wish I could help more
2153801
Just pull it straight out or maybe try twisting a little to left or right as you're pulling it out. It has a little bit of tension to keep it in place but a good tug will release it.
736200
I've tried as well =/ but no luck , I was honestly thinking about removing the plastic that gives the curl direction with my sadder gun =/ just to use it as a wand so I can curl any direction but I still haven't mustered up the courage to do so, I don't recommend it though
864329
Sorry to hear about the trouble with your hose, make sure the extension wand is removed from your hose and that the end of the hose is firmly pushed into the lower hose to tightly secure it. If you are still having trouble please reach out to us! http://www.bissell.com/contact-us/?cid=ccsocial2107
1246065
Honestly my wand (plastic) threads stripped a little and I bought a brass one to kinda clean then up a little. I use the brass fitting and works great.
1832195
Same problem I had with my first one. If you call Dyson, they will have someone walk you through taking it all apart and cleaning it etc. I had already done this so I knew that wasn't the problem, but I did it again anyway. Still wasn't working. I finally returned it and got a new one. My new one actually stops occasionally too, but not like the old one. I'm not sure if you can still return it for a new one or not, but I would if you are able. Good luck.
705336
I'm sure it will loosen over time. We have an earlier Eureka model and the down side was that the handle release gave out early making it difficult to stand up the vacuum when not in use. I would prefer your problem to mine.