Is it possible to get replacement parts? I love my chair, but somehow the plastic bits holding the leg support bar in place broke. Chair still works.
210987
I don't have any idea, and I have had no problems with my chair. I did read somewhere that Amazon owns Strathwood. If this is true, they should be helping you directly--at least in my own opinion.
210988
I'm sorry but I really don't know anything about replacement parts...But all I can do is suggest that you contact the company that produces these chairs and see if they can send you the part you need or learn how to improvise.
1198754
I have the same broken part but am unable to find a place that sells replacements. I have not contacted the manufacture, but may give that a try.
2022244
I would suggest that you email Lauren with your question. She was very helpful to me in replacing a defective part on this outdoor dining set.Lauren <Lauren@homestyles-furniture.com>
1517806
I hope that they do make replacement chairs available. I am buying this for my niece, and her dog tends to chew on small plastic items. I'd like the comfort of knowing that I could find a replacement chair if one should meet an untimely demise.
336612
I took mine off a long time ago. He bent up the support bars something awful. If I did not throw it away you can have mine. All you would have to do is pay me back for the shipping and handling. I know it is still in excellent condition. Will gt back to you about it. e-mail me at smoriar@optonline.net if you are interested.
945185
Try 800-971-4630. I had an issue with mine and they sent me a new controller. It didn't solve the problem and they ended up sending me a new chair. I don't know what the warranty is, but I had mine 7 1/2 months when I had issues with it.
1689200
Dear Melissa:Let us know what parts you are interested in and we will see if they are available for purchase.Regards,~The Team at Access Furniture
230473
You can contact the manufacturer (Roundhill Furniture) for replacement parts. The first set that we ordered contained a "bubbled" rubber lip around the bottom of the base. Just call them up and they can get you hooked up with a replacement piece.
1578829
I would hope you have already had a lot of use from the chair, otherwise I would go back to the manufacturer for satisfaction. One way or the other I think this would be a question for the maker of the chair. An idea for you to consider is to look on line in your area for a folding chair repair service. I did this once, but by the time I took it to the place, considered my time, frustration and cost, I just bought another chair.
1960537
You could call amazon and they could forward you to the company where the chair was bought from and they should have it for sale, or at least provide you with the information to one you could buy online that should fit the model of your chair. I'm actually going through the same issue with an hydraulic pump for one of my chairs.Hope this info could help you out with your problem.
944303
Supposedly the manufacturer will sell individual replacement pieces. At least that's what it says on their website. However, I cannot say for sure if they will since when I had a part break, I emailed them (even offered to pay for the needed part) and they told me I needed to contact Amazon because that was where I originally made the purchase from. When I reached out to Amazon, they said they could either replace the whole thing or refund me what I paid for the product, but nothing to help me with the broken piece in question.
666615
I am sorry to say that the same thing happened to me and I could find no info on replacement parts. I ended up junking the machine which was a shame as I really liked it. Sorry I can't be od help.
574471
2 legs broke off. I sent e mail for 2 new legs but have not heard from anyone, please look into this.
1339907
No. The casters broke on mine and I cannot find any replacements. Don't buy the chair.
2232521
good luck cause I couldn't get replacement for mine either. I e-mailed the manufacturer and they never responded. Amazon gave me some credit and we just are making do with it since I still have most of the pieces. Looks like you can get someone to make something out of wood tho if you know a carpenter. Bad deal for these things!
1502379
I went directly to the chair company customer service, very helpful,, good luck
263039
If you get it let me know! I bought a different chair 6 months ago that had plastic armrests bearing most of the weight. I weigh 240 lbs and it broke at one of the bolt holes a week ago. I'm making it work with gorilla tape and some creativity, but I'm looking for a replacement in the mean time.