It didn't record- or else I couldn't hear a thing. I played it with Microsoft media player and lasted 1.49 min. what program should I use to listen? I stopped playing after that and going into the record files, didn't seem like anything else was there...
1328768
Dear DMG. You are doing everything right. I am a PI and this device is my backup I carry for just-in-case-have-to-record situation. I have listened to it using all the players on my computer. These Chinese made systems are binary: they either work and are great or you send it back for a new one and hope the new one works! I had to send back THREE pen video recorders before I got one that worked!
1384829
I know this is an old post, but thought I would add my two cents. I had the same issue. My computer showed that the item was recorded. I could see the levels on the speakers indicating the track was being played but still had no sound. I tried just unplugging the headphones from the Ion Tape Express per an earlier suggestion, but that didn't work either. I then unplugged the Ion from the computer, and bam! I had I sound. I think as long as the Ion is still connected via USB it is using that for playback. Once you unplug the USB it will play through computer. Hope that helps. I just transferred a track from a home recording that a friend and I did 22 years ago and it came out great! I know this is an old post, but thought I would add my two cents. I had the same issue. My computer showed that the item was recorded. I could see the levels on the speakers indicating the track was being played but still had no sound. I tried just unplugging the headphones from the Ion Tape Express per an earlier suggestion, but that didn't work either. I then unplugged the Ion from the computer, and bam! I had I sound. I think as long as the Ion is still connected via USB it is using that for playback. Once you unplug the USB it will play through computer. Hope that helps. I just... » Read More I know this is an old post, but thought I would add my two cents. I had the same issue. My computer showed that the item was recorded. I could see the levels on the speakers indicating the track was being played but still had no sound. I tried just unplugging the headphones from the Ion Tape Express per an earlier suggestion, but that didn't work either. I then unplugged the Ion from the computer, and bam! I had I sound. I think as long as the Ion is still connected via USB it is using that for playback. Once you unplug the USB it will play through computer. Hope that helps. I just transferred a track from a home recording that a friend and I did 22 years ago and it came out great! « Show Less
729432
I had the same problem, the instructions stink! I thought that something would come up that would guide me as to what to do, duh! I am not great at electronic know-how, but I finally figured out that you need a program, like Windows Media, to work the thing, it has no program of its own. I opened up Windows Media Player and clicked on Sync. Then it showed the MP player and I figured it out from there.
1414002
Where did you by the sound drivers and how much?I finally got mine working but before Brian's post. He is correct' as best I can tell, and the problem rests with our computer software. I purchased a " DVD Decoder" download load on line from Roxio (I paid $20.98 but you can get it for a one time only down load for about $15 -if that is what you want). It now plays DVD movies and installs software which is what I wanted. I uninstalled the Hero program from my computer. Happy with the results but I only wish that I had been able to read Brian James post before I purchased the fix. Where did you by the sound drivers and how much?I finally got mine working but before Brian's post. He is correct' as best I can tell, and the problem rests with our computer software. I purchased a " DVD Decoder" download load on line from Roxio (I paid $20.98 but you can get it for a one time only down load for about $15 -if that is what you want). It now plays DVD movies and installs software which is what I wanted. I uninstalled the Hero program from my computer. Happy with the results but I only wish that I had been able to read Brian James post before I purchased the fix.
219648
yeah, mine looks good but has no audio in realplayer. maybe someone will answer. i get audio with the software included but may not always have access to it when trying to play back.
295825
Hi MRK. Thanks for your update!As I said, I checked that it was not on mute and still nothing. I actually tried what you said yesterday, but just in case I tried it again today and still no playback sound, no shutter sound... Nothing. I can see the volume bars go up and down but I still hear (guess!): Nothing.This is not my first PowerShot. I truly love them and, even though the playback sound is not perfect, is still does give an idea of how things are going.Oh well, already contacted Amazon for an exchange.Nice to hear your luck was different! Enjoy!
1558937
I am getting a similar problem using dvd + r discs. I used to be able to record onto these discs, but now suddenly I keep getting the message: "This disc cannot be played. please check the disc". It is now impossible for me to record and may as well junk this machine and buy a more reliab le unit.
734133
I have the same problem with some DVD'S recorded by a friend I tried them on several players and the only worked on the cheap one. Could be they were never finalized when recorded
1709512
Hello,Recording is rather simple with this machine. Once turned on , press record, let it initialize, press record,,again. You have to hit the stop button twice for it to stop recording. to play back hit play. Your recording should play back. I have several of these recorders and one does not playback through the recorder only through the computer. I had no problem getting the company to send a replacement.
1908496
Same problem - minimal recording volume. I tried using it with Skype and Duolingo with no luck. Went to Logitech to see if there were drivers for my OS (Windows 8.1) but there are none. It's going back.
299315
You can record with cassette player, the problem I found was that it took a while to play. For some unknow reason, the system was slow. Sorry, I can't tell you more because I returned the system.
1291135
It has really, really, horrible onboard speakers. They are worse than the cheapest speakers you can plug into an mp3 player. I am not exaggerating. I think the only way to get it to play through better speakers would be to plug it into a receiver or TV. It is absolutely too cheap to bother trying to get it to play through good speakers; I ran it through my TV sound system and the sound was horrible. I beg of you, do not buy this! It is the absolute cheapest thing they could manufacture and still have it work. It is really toy-like. Save another 150 bucks and get something that works OK for around 250 or so. It has really, really, horrible onboard speakers. They are worse than the cheapest speakers you can plug into an mp3 player. I am not exaggerating. I think the only way to get it to play through better speakers would be to plug it into a receiver or TV. It is absolutely too cheap to bother trying to get it to play through good speakers; I ran it through my TV sound system and the sound was horrible. I beg of you, do not buy this! It is the absolute cheapest thing they could manufacture and still have it work. It is really toy-like. Save another 150 bucks and get something that works OK for... » Read More It has really, really, horrible onboard speakers. They are worse than the cheapest speakers you can plug into an mp3 player. I am not exaggerating. I think the only way to get it to play through better speakers would be to plug it into a receiver or TV. It is absolutely too cheap to bother trying to get it to play through good speakers; I ran it through my TV sound system and the sound was horrible. I beg of you, do not buy this! It is the absolute cheapest thing they could manufacture and still have it work. It is really toy-like. Save another 150 bucks and get something that works OK for around 250 or so. « Show Less
1649113
I got mine today. All I can get is a white screen. I am downloading the mp3 player recovery tool on creative's website right now. But I am thinking mine will have to go back.EDIT-- Creative's recovery tool didn't help. Nothing helps. Looks like this thing is going back to Amazon. I will see if I can get my money back.
1544977
No problems what so ever with audio. It just may be a glitch. It happens. Good luck!
1457085
For an intermittent problem like that, it might be an issue with the way you are recording. If the volume is all the way down, the recording will be as well. It says in the (admittedly ESL but not too bad) instructions that if "playback volume is 0 then recording volume will be 0" or something like that. Check your volume knob and try to record one that did not work before. Also, did you do it on Automatic or manual? If Auto, maybe there is an issue with the player catching the pauses correctly.
2228323
Send it back. Ours stopped working and we lost the video where my daughter sang a solo in church for the first time. We returned it, received a partial refund, but recording it lost!
194555
Don't know what problem you're having. I tested this for about an hour of continuous recording. I plugged the device into a PC and it played ten minutes (9:59 to be exact) of video. What you need to do is to go into the removable drive )my computer/ removable drive (E) or what ever letter it may show) and open the folder. You will see a number of ten minute clips (depending on how long you recorded for). Also, you may need to see what types of files your media player is set to play. It may not have TIF chosen.