how can I hopefully get a new plug for this slide?
1333960
I Google searched for the maker "poolmaster company parts" which resulted in parts website. Unfortunately, it is undergoing maintenance at this time. However they did have a phone # you can call. 1-800-854-1492 Good Luck. Hope this works because I will probably need parts for mine at some point in time!!!
1905449
Send a picture of the damaged toy to the company. They will send you a replacement.
2162683
Hi, I would contact the manufacture - Iam sure they can help. Also you might try taking it into a Radio Shack they could provide you with one
854215
You have to have the special hex tool to unscrew the little hex bolt on the underside of the slide. You can buy the tool online.
1476543
nostalgia electrics has a website and contact information, I would start there http://nostalgiaelectrics.com/ to see if you can get the parts you are missing.
1394376
I really do not know but possibly you can notify Nostalgia Electrics and they may be able to help you.
469849
No. There's a little slide adapter that has the "prongs" but this product works with the North American standard only. You'll need to find one specifically for your market.
1318561
I think the quickest way would be go to your nearest hardware store (true-value,lowes,ace,ect) and buy one or find the Mfg if in the US and e-mail them for a replacement .
362954
Hi Stephanie yes for the wood train table with talking thomas I have that and received part of the track broken so they wereawesome with replacing that piece. You can call or e-mail them 1-800-832-0224 or ustoyhelp@ustoyco.com. I hope this helps, Tracy
1263107
Just a standard extension cord works fine. This is our second Summer with this slide and it honestly is the best $ spent to keep the kids entertained!!
1221863
Yet another problem I've encountered with these lights. There's a copper contact inside along the slider. I opened mine up and cleaned it with an electrical cleaner spray. If yours is still under warranty, send it back for service. I did the repair myself because their warranty/repair department takes over a month to return.
360029
If I remember correctly, I had the same issue. I used the existing ones, by removing the new ones from the assembly and attaching the rest to the old electrical plugs. Good luck.
1041890
Radio shack carries a replacement. Bring in your old power cord and mach up the plug end that goes into the mount. As long as its the same amperage/voltage you should be ok. This is how i replaced mine and havent had a prob with it yet.
780227
go to Dirt devil web site or just the plug. and or go to a store that sell the same kind get replacement plug.
314358
I'd imagine if you contact the company they would replace it. All these kid toy companies are great about replacing Things with no cost to you. We've gotten many items replaced from infantino, leapfrog and fisher price. I'd imagine vtech would be just as helpful.
1028833
Could be DOA. Try sliding the button for slide/print in opposite direction. I had one that the power was bad.
1085270
None I just removed the old one and plugged the new one in. You might want to have a poolman do the work.