I lost the info on how to change the combination and with new batteries it reverted to the default, can you tell me the method to change it again.
1355436
locate the reset button. inside the safe on the left side ton the top by the locking mechanism. hold the button down for 2 seconds. the light will turn green. release the button and enter your desired code. push the button again and hold for 2 seconds. when the light turns red release the button and reenter your new code. once you enter the code push the button again and hold it for 2 seconds. the light should blink 5 times. if it does the code was successfully saved. if it blinks red. start over and redo the same steps
1686028
You can reset it. Their is a tiny tab by where you insert the batteries. You have to push it with an ink pen.
2194770
No you can not change the combination , the key can be a override if you do not touch the combination dial the key is a added Touch of security by locking out the Handel and,combination dial
2114599
I haven't had it long enough to replace the batteries. Generally, most electronic equipment holds information such as date / time for short periods when bateries are removed. If not, is easily reset through the menu sequence. Sorry unsble to be of more help. Tony
1820540
Open the case like you are replacing the batteries and there is a black sliding switch. I think there are three settings. Slide it to the desired setting and you should be good. Good luck.
2108985
I also would ies like to know how to replace the batteries. I would like to know how to replace the bateries
1032117
After removing the screw, push the battery cover up towards the top of the device with your thumb. We haven't had to change the battery, but it was definitely a good question.
2069666
You can change it yourself! Just open the back cover w a coin, and the battery is one you can get at a drugstore, Walmart, or target
1394101
I've found you do need to replace the rechargeable batteries now and then. I looked up directions on the internet. It's not difficult but you will need a micro screwdriver and a specialty screw driver as well. The details should be in the internet instructions.
663490
take out the batteries and press the #4, put the batteries back in and re-program. hope that helps! Write your code down in a safe place with these instructions, now all you will have to do is remember where you put this info and your new code! lol good luck! I like the persons answer who said she wrote the code on the back. I scanned my instruction into my computer but cannot figure out how to attach them for you.
1689145
I can confirm what Denise typed below. If you look at the grip handle -- where it contacts your palm -- on the MK2 there is a deeply set phillips screw that is removed to change the battery. I just spoke to a support person and asked "how do I change the battery?" He asked if there was a button or a screw, and said that it was changed to a screw because they'd had inadvertent releases of the battery on the older version. Our unit is new out of the box, but for a rechargeable battery that should last 4-5 years, I'd say go with the screw! (i.e. go with the MK2!)
1832023
R/L 1 is linked to R/L 4 which is located where your middle fingers rest right underneath the controller (that is if you don't set them to be anything else) and I had set them to R/L 2, so R/L 1&4 and R/L 2 became swapped. I had trouble learning how to do it but it's all in the instruction book, just a little confusing to learn, plus it remembers it so next time you turn it on just activate the "swap" button (glows green on right) and it will have your saved swapped set. Btw the batteries don't last long on it, I would get a corded one.
1501469
I think they've changed the design of the product. I own an older model and it is possible to replace batteries. I bought another one recently for my husband. There is no way to change the battery - hence the "120 Hour" designation in the label. After using it for 120 hours, you're done. Perhaps the offer of batteries is an artifact in Amazon.com related to the earlier model.
173739
Mine went dead just a few days ago, and when I put new batteries in, the safe had kept the same combination I had. Check to make sure they are good batteries, and there in right. If you still want to change the code, there is a button on the inside back of the digital display on the inside of the door. Press to reset and put new ones in. But when the batteries go bad it does keep your code until you get new ones.
675370
To change the batts you simply unscrew the bottom and slide the batt compartment out and put any variety of batts back in.
60075
I tried to reset the combination but the directions state that the factory sets the combination and the user cannot change it.
2231575
You really cannot reset the combination. If you open it, you may unlock it manually, but that requires an impact screwdriver and a special screwdriver bit. Then you may reset it. Not an easy task, not as secure after you re-assemble it.