The rod is in two pieces. Is that how it should be or did it arrive broken?
1341072
Thats the way it comes. I`ve bought two of these, and they both came this way.
1341073
I looked at mind and there is a rod at the bottom of the Caddy and it is in two sections. Looking at it closely you can see a a seam is sewn between the two sections of Rod. I would say the Rod is meant to be in two sections.
1921152
Mine came with the rod, which it SHOULD! Contact the seller or Amazon cause it's not right. You would definitely not be able to miss it.
412842
This came in one piece, but mine was a warehouse deal. So I'm not sure if it was installed before it was returned. It looks nice.
1156202
I measured the broken old piece.the diameter with a tape measure from the corner to the pole. I also did it to the other corner.. I just got lucky.
1284239
Yes, ours came with broken parts, and the company said the pieces are already in the mail and should be here tomorrow. Several pieces were broken, but the shipping box was in tact. So just contact the seller. Update...the new parts just arrived, and they sent some extras too.
2028341
well, we bought it to replace one that got broken with minimal use, there is a stiff rod through the sword but the rest is foam and can break easily, including the rod poking through near the tip if bent just right.
588946
Mine showed up with a broken piece, but other than that hasn't broken further.
365873
It comes in 2 pieces...the hanging rod & the bottom section. Assembly is easy & doesn't require tools...just slide the hanging rod into the 2 side tubes & you're done.
717615
The bar was shipped to us by a semi truck company hired by the online store. I just don't think it was packaged well. When it arrived the platform it was sitting on was all busted. I would check w the store who u are buying this bar from and let them know u are concerned about the packaging and want to make sure it's well cushioned You can tell them u have read that there are complaints about careless packaging. This is a nice bar and it would be frustrating if something on the bar is broken due to poor packaging.
1098719
It was encased in a foam insert all items separated but one of the items I received was still broken. I'm not sure if it was shipping or.manufacturers defect. Well worth the price and saved about $60-80 dollars off of buying it locally.
1086961
when I ordered this my queen actually came in two pieces. as if I ordered a split frame.
1235187
Yeah but make sure you measure each piece of the rod when they are broken down... they probably are not perfectly even... otherwise, should just fit...
1220695
There should be a small metal part that hold it together - look at the box, mine had it.
868677
Sorry, can't help you out as the unit we received had broken pieces. They sent replacements, but they were also broken. The return shipping allowance they gave us did not cover the cost of returning the item, even though we only returned the unbroken parts. The whole experience was a nightmare.
1351007
It is broken. My hubby soldered mine back together for me. It's good as new now and saved the hassle of sending it back.
1264746
I believe it came as one piece. But the width was only 28 inches. I needed 34 inch width so I cut off 6 inch from the long end and then joined it to the small end with an inside sleeve. I ended up buying another vertical suppor rod because I did not think one vertical rod gave enough supply. It all worked out great. If you want a digital pic send me an emal: DUEDALL@fit.eduIVER
134658
I got mine fairly recently and it arrived broken the first time. The replacement arrived better packed and in tact. Good luck.