My scale wouldn't work with just the 9 Volt battery, I had to plug it into the wall which was useless being we needed this to be portable?
1355303
I have had the wire from the battery to the circuit board break, or come off the battery clip. You might check that, since it will still work with the wall adapter.
1355304
Looks like a warranty issue to me. Packages 4 Patriots has two of these and our volunteers, including Boy Scouts and Girl Scouts use and abuse them without any issues. I liked the first one so much I purchased a second.
1355305
I have the DYMO Digital Heavy Duty Scale it has worked very well, mine works well with a 9 volt battery and is portable, I have not had a any problems.
1355306
I have this scale and works great with the 9 volt battery, Be sure the battery is OK and is new. did you tried with a new battery? Take in account the weight limit of the scale too. If you are not going to use the scale, ensure remove the battery to extend the life of it.
1355307
I have been using my scale plugged in. So I tried with a 9 volt battery and it worked fine. Try a new battery. I tried it with the plug attached and not. Worked either way for me. Good luck!
1355308
I have had no problem with battery power and have not needed to use it plugged in. Sounds like you have a bad battery or a returnable scale.
212889
I know this will sound stupid but did you place the batteries in it properly?You just stand on it with your toes over it and heels behind it. The center of your foot just rests on the scale
613633
Don't know if this will help in your case, but the batteries that came with my scale were so weak that the scale was inoperable.
1112229
This scale comes with batteries. There is no way to connect to it with an AC power adapter, but even with the background light on, the batteries seem to last a long time
647499
most likely it is a locked system problem. you might need to get a replacement. I have had two different scales. one works great the other I sent back. If the previous suggestions of removing, waiting a few minutes and then reinstalling the battery might work. if not replace.
1803501
I think when it is plugged up it charges. I use mine plugged up and not . I haven't had a problem with it. My personal option, good scale for the price.
100465
It is set up for a standard 110v wall plug. It does not seem to use much power so to make it portable you could use a 12v battery (even a small one like the ones on kids toys could be strapped to the side) and a power inverter.
1313732
The manufacturer will install the battery backwards so it doesn't run out during shipping. So if the battery is in but the scale is not on, flip the battery over.
376635
I can only respond that it did not work with Android phones as promised. For me, it was just an overpriced digital scale. I called the head office and offered no solutions.
668212
Was a 9volt battery. But, I didn't even bother with installing the battery to test the scale. One important reason I chose this scale was because of having the adapter and I testedthe scale only using the adapter. Had the scale worked properly, I would have kept it.
1882083
Just follow the instructions, the unit will know that you have a 12 volt system and will work with any panels that you connect without any user input . You only need to set the battery type and size. Setting the size will only be necessary if you want the state of charge on the remote display to be accurate. The battery type is needed to get the correct charge profile. Connecting loads directly to the battery is the simplest but the remote meter will not be able to display load volts , amps and amp/hours of use.
967626
Make sure the side with writing faces toward the floor when installed. Also turn the battery in a circle until the + and - signs are oriented in the right direction. I had to rotate a few times until it was right because the scale itself not marked
999466
You can either call Amazon to talk about this or the company that manufactures the scale. Try to see if there is an off or reset button on the scale. The scale comes w/ 4 AAA batteries. Batteries that are provided usually do not last and I don't know the strength of the batteries that come with the scale so maybe you should try changing the battery first.
1596717
Don't know why your battery is dead. My wife and I use the scale almost every day. Our battery is still going strong without any problems.
966518
Another person reported this about an ERR message"The scale kept showing ERR when it arrived and I had put the batteries in it. I changed it from lbs to kgs and back to lbs. That cleared the problem and works great now. Easy to see display and auto shutoff is great." Make sure it is on a flat and level surface -- no rugs, carpets, or maps. Note that the scale may not weigh very light things under 10 or 15 pounds.
2004737
This piece of equipment has no internal power source so it requires the wall plug. There are self contained battery jumpers on the market which is what you want, however they don't recharge batteries on their own. Different needs, different equipment.
2090721
Under the scale you should see a plastic pull tab, pull it out. It separates the battery from the battery terminal, thus keeping your scale from turning on and arriving at your home with a dead battery.