where can I get instructions on cleaning this fountain?
1327365
Cleaning is so simple. Just wash in warm water with dish soap and a soft cloth - or put in your dishwasher. The motor should not be put in the dishwasher, but can be washed in warm water with dish soap and a cloth, or paper towel or small brush. I've never needed a brush on mine. The small soft silicone cover on the post I just hand wash the same as the motor. The filters are disposable and do not need washing. Rinse all hand washed items very well to remove all traces of soap.
1327366
I think they are included with the fountain. But it is very easy to clean. Most pieces except filter and motor are dishwasher safe
2154114
I used to have a Petmate plastic fountain and had this problem all the time. I contacted them about it and they said it was partly cat saliva and partly the cleanliness of the fountain. Now that I've switched over to this Pioneer stainless model, I don't have the problem anymore. I recommend rinsing and wiping it out at least once a week to get rid of the slime that inevitably starts to form. Also, I toss it in the dishwasher once a month to keep it nice and cleanAnd don't forget to change out those filters every month. Hopefully that should reduce the amount of foam you're seeing. I used to have a Petmate plastic fountain and had this problem all the time. I contacted them about it and they said it was partly cat saliva and partly the cleanliness of the fountain. Now that I've switched over to this Pioneer stainless model, I don't have the problem anymore. I recommend rinsing and wiping it out at least once a week to get rid of the slime that inevitably starts to form. Also, I toss it in the dishwasher once a month to keep it nice and cleanAnd don't forget to change out those filters every month. Hopefully that should reduce the amount of foam... » Read More I used to have a Petmate plastic fountain and had this problem all the time. I contacted them about it and they said it was partly cat saliva and partly the cleanliness of the fountain. Now that I've switched over to this Pioneer stainless model, I don't have the problem anymore. I recommend rinsing and wiping it out at least once a week to get rid of the slime that inevitably starts to form. Also, I toss it in the dishwasher once a month to keep it nice and cleanAnd don't forget to change out those filters every month. Hopefully that should reduce the amount of foam you're seeing. « Show Less
2111707
What pump are you referring to? If it is water fountain, I do not put parts in dishwasher., I take it apart and wash each section by hand, reassemble and fill it up and plug it in, Pump is held on by suction cups.
1117416
You don't have to clean it. Just get an bulb from an ear cleaning kit. Turn unit off and squirt vigorously 10-20 bulbs of water into the hole where the stream comes out. Should work like new.
2153374
I clean with wet paper towel. You can download the manual from internet. Search for BSG1974XL Manual.
315711
Try the cleaning procedure demonstrated on this YouTube video: https://www.youtube.com/watch?v=6L5zufsA3-c
1031040
The manual has cleaning instructions using white vinegar but too many steps for this venue. Suggest you either go to the manufacture's web site or call them for detailed instructions. It's a simple process just too much to type here.
906038
Honestly I have never had to clean it. Im thinking a heavy duty degreaser or some type of acid base cleaner might do the trick. Maybe even bleach and let it soak. Sorry I couldn't be more help. Almost four years running nonstop and its still going strong.
1793824
I'm not quite sure what you mean about too, but I have 10 cats drinking from the fountain and refill daily. Completely take it apart once a week and wash with white vinegar then rinse with water, I run warm water through the sponge and wipe down other non submersible parts and put it all back together... I've had mine a few months now and by cleaning weekly I've found it keeps it working properly and it doesn't slow down. Compared to others on the market, this is the easiest to clean and operate and aside from being stylish compared to the plastic ones out there that burn out within a month, I highly recommend this one.. Well worth the money! The maintenance is super quick and easy! I'm not quite sure what you mean about too, but I have 10 cats drinking from the fountain and refill daily. Completely take it apart once a week and wash with white vinegar then rinse with water, I run warm water through the sponge and wipe down other non submersible parts and put it all back together... I've had mine a few months now and by cleaning weekly I've found it keeps it working properly and it doesn't slow down. Compared to others on the market, this is the easiest to clean and operate and aside from being stylish compared to the plastic ones out there that burn out within a... » Read More I'm not quite sure what you mean about too, but I have 10 cats drinking from the fountain and refill daily. Completely take it apart once a week and wash with white vinegar then rinse with water, I run warm water through the sponge and wipe down other non submersible parts and put it all back together... I've had mine a few months now and by cleaning weekly I've found it keeps it working properly and it doesn't slow down. Compared to others on the market, this is the easiest to clean and operate and aside from being stylish compared to the plastic ones out there that burn out within a month, I highly recommend this one.. Well worth the money! The maintenance is super quick and easy! « Show Less
1091008
We rinse it clean with warm water and pat dry with a towel. You could also use a type of wipe to clean it.
275315
As I recall, the instructions were not worth much anyway. Just put some clean water in the top half of the unit. Push the pump to dispense water into bowl. Pull the handle that opens the blade valve to transfer water into lower half of unit. Remove top half of unit and transport to where you want to dump it. By working with clean water you won't make a mess while learning how it all works. Not hard to figure this out.
1793826
I have been taking the fountain apart every 4-6 weeks, cleaned the ceramic parts with dish soap, replaced the charcoal filter, rinsed out the foam filter and put it back together - still works as new (fountain has been used 24/7 for about 5 months now)
670443
Have had this fountain for over a year. Works well. No need to take apart to fill, I have a large plastic cup I keep on my counter and just add water as needed ~ typically at least once/twice a day but I have 3 dogs and 4 cats drinking out of it. I do take it apart and clean it once a week or else fur and stuff gets caught in the filter. I also run it in the sink with bleach/water on occasion as the filter housing can get really gunked up and I don't want bacteria growing in there. Also use an old toothbrush to clean the gunk out. I long ago threw away the carbon filter...just don't see the point. Point ~ keep it clean and it runs great, neglect it and it runs poorly.
999153
I've looked online and found nothing yet. Perhaps someone (even I) will find the pamphlet that comes with it and put it online somewhere. Maybe a specific question about operation or cleaning could be answered for you.
363489
Yep, that's what I do, just plunge the clean water a few times to clean the inside, then give the outside a quick wipe with some toilet paper. That gets it pretty clean.
1716803
I have only had the fountain a few weeks and no problems so far. Gladyou mentioned replacement parts as it would never have occurred to me. The reviews were excellent for this model so it should work well for you.
1028000
My surface was a rock fountain so I just made sure it was clean from dust and debris...if you are using plastic I might think about sanding it a bit?.....