The blue ice inside the bowl has a limited life? I bought a Cuisinart ice cream maker and it stopped freeze after a couple of years of use.
1330602
Well, now you have me curious about that. All I can find out at this moment is it is the composition of distilled water and urea (made from carbon nitrogen & oxygen). I will continue to search for that answer and get back to you as to why it would stop freezing.
1330603
Mirtha, I contacted Cuisinart (call them toll free: 800-726-0190) and customer service stated their PATENTED 'blue ice' formula does stop freezing, (go bad) and the cause is unknown. If you have used it for 2 years, you still have a year warranty remaining (they come with 3 year warranty) so call & give them the serial # & model # and they will replace it - free.
1330604
We are at two years and counting and it still works good. I have not heard of it having a limited life. I have some blue ice packs that are ten years old and still freezing. Maybe the one you had was faulty and not typical.
1330605
We have had ours for at least 5 years and probably more like 7 or 8 years. It still works as if it were brand new. Never wash it in the dish washer, though! I only hand wash in warm (not hot) water.
1330606
I have had mine since 05 and it is still working like a champ!! I love it :) <3
1421504
Hi,My bowls did not break, but if you are serious about making ice cream, go with a different ice cream maker. The ice cream sticks to the bowls too much, and the cover doesn't stay on the maker.
2058729
Yes, that can be an issue, but it's easily solved. Make sure that the ice cream is not up to the lid and tighten the lid so that it is slightly snug. It still has a seal, but is not tight. The other option is to let it sit out for approx 5 min and then unscrew it.
204200
Mine doesn't seem to be affected by freezing temps/frozen water in it (Michigan). I imagine it will eventually get more brittle with exposure to sun, snow, etc., and of course it will get damaged if you try to chip the ice out & miss the ice though.
96160
Sounds like you froze the bowl before adding the ingredients. You just add the ingredients to the bowl and let it run for the desired time then put it in the freezer after you've finished mixing.
96157
As previous person said, the bowl turns but not the blade. Since you said you did not add the ingredients before turning it on, the only thing I can think of is the mixture itself. By any chance, was this a fruit based ice cream? If so, did you add the fruit to the ice cream before you poured the base into the bowl? I added fruit too early in the process one time and the ice cream, which was almost "done ", became liquid again.
1324723
If this is the same product that I own (it looks like it) I have found NO defects in it. It makes ice quickly. It obviously isn't a freezer, so one shouldn't expect it to stay frozen for an extended period.
1820319
We have no problem with keeping the bowl in the freezer all the time. We get it out and use it, putting it back in again ready for the next time. Thank you.
635008
My guess is that the plastic tank might melt in heat or crack in cold and the bowl part although stainless steel might get hot or freeze in cold. I personally would buy something that's made for outdoor use and skip this.
41882
My ice cream mixture is cold but not frozen or slushy. I turn it a couple of times every few minutes for about 15 minutes then it is ready. I have not had that problem. I turn it in both directions even though the directions say one direction.
209724
the bowl is an (aluminum?) bucket. It gets very cold...well below zero F.There is likely a thin glaze of freeze but nothing that i ever saw as a nuisance
115194
I have had mine break and the unit needed a new gear box. Often, ice cream base gets caught in the gears and crystallizes.I took it to a repair shop that works on restaurant equipment and they replaced it for me.The machine has been running for 10+ years.
1820320
I have not tried freezing for a long time. I could not imagine that it would hurt the bowl. If freezing for 12 hrs is OK, then 12 months should not make a difference since a freezer is fairly constant at 0 degrees F. The bowl is thick. My guess is it is made of insulation on outside area and a freezing gel toward the inner part. Instructions recommends freezing 12 hours but from experience, I am betting 6-8 hours is plenty. Overnight (12 hrs) is just more convenient. I hope this helps.
1888042
The same thing happened to me. The ice cream mix must also be very cold. I always make custard which is cooked. It takes several hours to cool sufficiently - overnite is best. I love this machine but it is not a spur of the moment dessert. Hope this helps.
1395896
Mine is doing the same thing. I finally just stopped using the ice machine unless I need it for a one time use. Was awesome while it lasted :/
1820045
Just wipe it down once in awhile and defrost when ice builds up. I've had mine about a year and it still works fine.
494252
The inside bowl is pretty heavy Aluminum. The ice cream freezes quicker that way