What kind of Guarantee comes with unit I have a leaking battery and light is has stopped working even with other known good batteries installed
1334286
I had the same issue and they fixed it for a year then it broke again, and again ... Just return it and buy a different brand.
1334287
No clue. They sent me a new one as soon as I started having problems. I think I started having problems with the old unit at about 3 months. New one has been going strong ever since.
396662
I have not had my light that long...prehaps the rechargeable battery is the problem. Have you contacted the makers of the light?? I don't remember if it had a certain life of the battery when I bought mine.
119902
Cheaper to just buy a new light. I have learned to just seal them thoroughly, To keep the bugs from shorting it out. Hope this helps....
1724923
I would ask the seller. These are LED lights so they can't just be replaced. If its new the unit may be bad. Sorry
93566
I bought mine in Feb. 2014. I had no issues with it until this month (September) when it started to leak, and then flash it's lights and then stop working all together. It was past the 'Amazon' return time but I emailed Mony (the seller) and they shipped me a new brand one. It arrived at my house a few days after I sent my email to Mony explaining the issues. They did not ask me to package up and send back the broken one so I did not have to deal with going to the post office to handle this matter. Now, THAT's what I call a class act and excellent customer service.....which is truly a lost art in this day and age. Mony will keep me as a customer! I bought mine in Feb. 2014. I had no issues with it until this month (September) when it started to leak, and then flash it's lights and then stop working all together. It was past the 'Amazon' return time but I emailed Mony (the seller) and they shipped me a new brand one. It arrived at my house a few days after I sent my email to Mony explaining the issues. They did not ask me to package up and send back the broken one so I did not have to deal with going to the post office to handle this matter. Now, THAT's what I call a class act and excellent customer service.....which is truly a lost... » Read More I bought mine in Feb. 2014. I had no issues with it until this month (September) when it started to leak, and then flash it's lights and then stop working all together. It was past the 'Amazon' return time but I emailed Mony (the seller) and they shipped me a new brand one. It arrived at my house a few days after I sent my email to Mony explaining the issues. They did not ask me to package up and send back the broken one so I did not have to deal with going to the post office to handle this matter. Now, THAT's what I call a class act and excellent customer service.....which is truly a lost art in this day and age. Mony will keep me as a customer! « Show Less
1742933
I have owned mine since the beginning of November 2014, and by the middle of December 2014, the light burned out. It also won't hold a charge. Without being able to replace the bulb and/or the batteries, I wish I'd purchased a different model. If the light lasted and the charge held, this would be 100% Awesome!!! (BIG IF)
969339
I don't know, probably on Amazon.com? But I wouldn't give up on the battery just 'cuz they say you didn't charge it often enough. My light crapped out, but the battery is fine.
852335
I have NOT heard of or even read about any type of implied warranty or otherwise. Nowhere on item description or invoice. To sum up, from the seller I purchased my flashlight from may not warranty them. At such a low cost for a good little light I never thought about it. Wish I had more details for you but I looked for past 20 minutes and cant find any warranty information on this light..shawn
1777793
Hi,My unit failed right out of the box, and I took it back to get something else. It failed because it was made of cheap plastic. The clamp that holds the light would not tighten and thus would not secure the fixture that holds the lamp in place. When I called customer service, they hung up on me. I suggest you pass on the heath/zenith unit and get a better one at an electrical supply store for about the same money.
1727110
If you already got a battery to save money then I think you should go out of any building, a few feet away from any thing, then apply the new battery (I assume you have already cleaned it after the leak), and bring an extension cord to connect to test. Hopefully if it did not get hot, and blow off any fuse of electricity, and a long list of ifs then you could be fine.
1531813
The battery in this unit is warrantied for free replacement for the first year. After that first year is over, they suggest purchasing a new unit at $29.00 should it go bad. However, its life expectancy is 4-5 years under normal use.Regards,Jeff KenneyDeck Lighting Unlimited414-949-5550http://decklightingunlimited.com/
1724921
you can get one at home depot. Check the voltage and HD can provide you with the bulb. It will be a replacement which will work OK. Check the Battery before you purchase the bulb. the battery lasts two years .
536773
The unit uses rechargeable batteries, but you have to take the light apart to get to them, so I can't tell you what kind they are. Here is the company's web link they might know. www.naturepowerproducts.com/
2144004
We had a different neon light that got broken & we took it to a beer distributor & they fixed it for us. Never knew that they have people that fix them. Was expensive but the light was worth some money. Call a distributor where ever you live & they can tell what they charge because you might be better off just buying a new one.
2093556
I had the opposite problem with my 1st order, as everything was too loose and the light wouldn't stay on. This company has one of the friendliest customer service team. I emailed them and promptly got a response thanking me for the feedback so they could take up the problem with the manufacturer/distributor. They also sent another light out to me right away, and this one works without a problem. I have not tried rechargeable batteries. Maybe you can ask them when you contact them. Best of luck.
2112660
I got a unit that nothing worked on and was all rusted. The co. would not help. Amazon returned it no problem. So as far as I can tell there is no warrantee and the Tao tronics is an excellent light with a great warrantee. I would stay with them
1137254
You should contact the company directly. I understand from past reviews that they have good customer service. I have had problems with my light randomly going off!