I purchased this lock- saysadjust dials so the preset factory combo aligns w/markers, what/where r the markers? I can not get it to open
1356549
The markers are the small white dots in between the number wheels. On the front side where the word Master is printed.There are three silver wheels, dials, where the numbers are printed. Look in between those wheels/dials. You will see the small white dots. These are the markers.
1356550
I bought some of these same locks. The side of the lock that says 'Materlock' is the side where you need to align the numbers. The number in the 'center' of each dial is the number that matters when trying to open the lock. That's easy enough to do. Then, getting the actual clasp to open involves sort of moving the inserted end down and toward the center ... then it'll come free and be open. When re-inserting the clasp you have to do that in reverse. The clasp does not automatically click open or come out of the groove just because you have the numbers on the dials set to the right place. I bought some of these same locks. The side of the lock that says 'Materlock' is the side where you need to align the numbers. The number in the 'center' of each dial is the number that matters when trying to open the lock. That's easy enough to do. Then, getting the actual clasp to open involves sort of moving the inserted end down and toward the center ... then it'll come free and be open. When re-inserting the clasp you have to do that in reverse. The clasp does not automatically click open or come out of the groove just because you have the numbers on the dials set to the right place.
2221284
1. Factory Preset is 0000 2. Remove the black cap, which is located on the inside of the lock box. Slide the reset pin to the right and up position. Keep your finger on the RESET PIN while changing the setting. 3. Select new combo on the dials (ensure box remains open). 4. Slide the reset pin back to left and down position and push the black cap back in. 5. Check the operation with the new code. (Write it down.)
868463
All you need to do is match the codes. In the instructions says something about it. If I remember you need to press the lock key for a few seconds while you switch the M1 buttons. I still need to do it myself. I havent been able to do it because my unit doesn't have a signal.
130696
There are tabs inside behind the lock. It looks like a hole punch in the leather. When those are moved to set the combination, you can change it. Remember to move them back when you are done. I did have a little difficulty seeing them but a flashlight helped.
1823939
check that you have installed the lock correctly and make sure the red dot on the inside of the lock faces up and make sure your handle is installed correctly. I had this issue with mine and the lock was not installed correctly fallow the directions that came with the exactly or i will not function properly. Any other problems call Yale
2003705
You have installed it wrong. Mine did this and I went back and read the instructions and I had the mechanism inside installed 180 degrees off. Reinstalling it correctly solved the problem. This feature (pushing the logo button) allows you to lock the deadbolt without entering the combination and it should only work once for locking the door. If it works all the time anyone could walk up to the door - push the button and open the door. Please check your installation.
2003706
I have the same problem. I think the lock was mismanufactured at the factory. I'm certain I installed it correctly. Will be exchanging for a new lock
1058448
Open the locks with 000...push aside the foam inside the case & slide the combo setting pin that is on the inside-the-case surface of the lock until it clicks...set the combo you want...slide the combo setting pin back (again: it is inside the case). The latch release buttons have no function in setting the combination.
710985
open the left side and press on the knob-at the bottom right.press it twice . hope it works
258340
Open the locks. Then, the push the button in the opposite direction it normally goes. Set your new combo, and release.The directions are wrong and tell you to push it in the normal direction, but that's incorrect.
2020339
I had to use channel locks to open and then adjust the part in the middle, just play with it a while, till it will adjust
641640
I think you need to use the thin metal rod which goes in to the hole by the combination numbers. Insert the rod in the hole and that should free up the rotating numbers so you can set them to a new combination. Hope that works.
1484199
Check whether you've set it up correctly in terms of leftie vs rightie. It is normal for it to _lock_ itself automatically after a few seconds, but if you got the right vs left incorrect, it will look like it's unlocking itself instead of locking.
363108
After doing the correct combo the black handle goes to the left...to lock put back in upright position and turn the dial. I do not have a key with mine
1058452
the left side lock is inop on all of them.all of them are set to 000.i will figure out how to set both when i have time
2144137
I had similar problem but it was because I didn't refer back to the instructions and got the tension knob & the locking knob mixed up. Boy did I feel stupid! I guess "when all else fails, read the instructions" is not as stupid as it sounds. I hope that is not your problem but it is a thought.
2255702
If the new key doesn't fit at all, then you probably got a kit for the wrong brand of lock & key, as they each have their own key design.If the new key fits but doesn't unlock the lock, then you probably made a mistake while changing out the pins.