I bought this case less than a month ago and I dropped my phone today and the screen shattered. Is there sometype of guarantee
1344122
I don't think the manufacturer of this case is or any case claims to prevent your phone's screen from shattering. My phone have fallen several times but screen always ok because I guess have a good screen protector.
1344123
Probably not because Samsung does not promote this case and the makers of the case just make the product. what happens to your phone is not their responsibility since you made the decision to buy it. it sucks, yes, but that is how life rolls
1344124
I bought a separate tempered glass screen protector. The screen is the most vulnerable part, so I protected it first. I wrote in my review that its good to protect against things like sliding out of pockets or handbags, and it improves grip so that slips are less common. But if you drop it on it's face on a tile floor or you are talking on the phone and it drops from five feet and hits the edge of your kitchen counter - then you should have bought an Industrial OtterBox with a thick plastic screen protector.
1137864
Nope. We had the same thing happen. I called lifeproof and they said they guaranteed their case and nothing else. I was furious! Ended up getting a square trade warranty and getting the phone fixed. It now lives in an OtterBox case.
228303
I believe so. My case is still looks the same as when I bought it several months ago. I typically dropy phone several times daily.
380222
You should be fine. I've had this case for a while now, I've dropped my phone multiple times and hasn't sustained any damage or scratches.
1617914
I have had mine for 4 months now and it still looks brand new. I have dropped the phone about 5 times in total (with the case) and the phone is still fully functional and not damaged. It isn't going to protect from a large fall (probably 4ft +), but the case will definitely protect it from daily scratches, wear and tear, and from minor falls. Hope this helps!-Mr. Pottrick
1461456
Apparently if you buy directly from Spigen there is some warranty. If you buy through a third party, they deny any warranty. A warranty would be important, however, because the hinge is junk and the cover breaks off. Don't buy it.
1072990
You know that is a good question, I was told by a friend that the case would be replaced if there was a water leak, or if the case did not seal right, but never said anything about the phone being damaged.
296999
I dropped mine a couple of times in the same day. The last time the Otter Box cracked but the phone was safe. Thankfully need to buy another OtterBox and not a new phone.
1168642
the first one is 30 days thru amazon; after that you have to contact the company and send them a pic of the shattered glass and they will send u a replacement for $12.99. After my 4th cracked "protector" i stopped using one. Have dropped my phone several times since and its fine. I do not recommend this product.
1117147
Just to let you know, Mine was not in good condition when i got mine, but that was just design issue. I can not tell you how many times I have dropped it and frankly I don't care what kind of damage it does or doesnt do to the case since I knew immediately upon coming out of the box that I would have to replace it soon. That being said, It has held up to drops better than I had expected. Every time I drop it, I still look down to check that everything is ok with my phone. I believe it has stood up to this because the rubber coating on the inside of the case stops most of the forces that would normally shatter the plastic case around it. Just to let you know, Mine was not in good condition when i got mine, but that was just design issue. I can not tell you how many times I have dropped it and frankly I don't care what kind of damage it does or doesnt do to the case since I knew immediately upon coming out of the box that I would have to replace it soon. That being said, It has held up to drops better than I had expected. Every time I drop it, I still look down to check that everything is ok with my phone. I believe it has stood up to this because the rubber coating on the inside of the case stops most of the forces that... » Read More Just to let you know, Mine was not in good condition when i got mine, but that was just design issue. I can not tell you how many times I have dropped it and frankly I don't care what kind of damage it does or doesnt do to the case since I knew immediately upon coming out of the box that I would have to replace it soon. That being said, It has held up to drops better than I had expected. Every time I drop it, I still look down to check that everything is ok with my phone. I believe it has stood up to this because the rubber coating on the inside of the case stops most of the forces that would normally shatter the plastic case around it. « Show Less
1069390
The top-left corner of my case never attached quite right, it kept slipping off. It wasn't that big of a deal until I dropped the phone yesterday and apparently the case had slipped off again. My new phone will be here Monday. The case did nothing for me yesterday, though to be fair I'd dropped the phone 1-2 other times before that. If you get one that fits snugly (which I apparently did not) then you should be fine.
1491541
Its a pretty hard case and I have dropped mine on occasion with no incidence, screen is still intact. Since no product is absolutely shatter proof, I don't recommend dropping it too often.
441175
The case/cover cracked I do not know why or how. I never dropped it but clear plastic was very brittle. I am talking about the upper corner of the cut out for the flip cover flap location on the case/cover.
215591
I can be pretty clumsy and drop my phone quite a bit, this case has protected it like a champ. The case nor my phone doesn't have a scratch on it. The case doesn't come with any kind of warranty I don't believe. I bought mine in April of 2013 and have no complaints.
614489
Hi, yes I dropped my phone and the screen protector shattered the phone remained completely intact. Awesome buy!
975504
Just open the case...I personally hate that case. After 3 weeks it went in the trash. Extremely uncomfortable while texting and it you drop your phone it falls right out of the case. I got a spigen slim armor and couldn't be happier.
1176092
I dropped mine getting out of our SUV. It fell from about waist height onto the asphalt parking lot. The case has scuff marks but the phone is fine. FYI. I also have a Zagg screen protecter on the phone.