How do you turn the IR on? I just hooked up my camera and the IR doesn't turn on in the dark? Is my camera defective?
1321228
I would agree it id defective. They should be automatic when the light level gets to low for normal camera operation.
1321229
It should turn on automatically in the dark. I'm not aware of any switch that affects this so suspect it is defective.
596187
First, I'm in the market to buy this camera, I don't own one. I'm not trying to complain about the posts so far, but I'm wondering if you are simply using the auto mode when indoors, or have you tried other modes (Indoor Mode), ISO speeds, etc that the camera comes equipped with? If the images are "VERY POOR", what exactly have you tested? (Others report indoor images have been good).
594386
Mine seems to be stuck on IR. All I see is a dull gray blob even in full light.
1979001
Hello wanted to see if you got my last message. where does the ir hook up to. check the setting and the cable box remote to turn on.
1914630
I don't have the same camera. My camera was purchased for HD night recording only and has to have an infrared light in order to use in the dark. The camera works with it in any setting it has. If your camera has a night vision mode that is what would probably work the best. I wish I could be more help to you.
287078
We are not supposed to be able to see the IR flash but I can see a red light when it is on. I have used my cameras for security for quite a while now with very good results. I have a special container which has a cut-out for the camera, sensor and flash but not the display so it is hard to find on my barn in most cases.
1289747
Double check to make sure it's not on "no flash" (lightning bolt with circle and slash through it) which you can change by pressing the circle with the ok in the middle. If that doesn't work, turn the camera off, take the battery out, and then put back in and turn on. also make sure your camera is well charged. Otherwise, get service.
1970584
On the top of the camera do I leave the switch kept on the Green Camera? I don't know which setting that should be on either. Do I use the flash with the flower button? Need more light? I don't know what my image quality should be set on or my image size, should it be set on portair, number of pixels to use. Sorry so much, but this camera is new and I can't figure it out. So frustrating. Thanks for answering.
2087295
Try plugging cable into your camera's flash unit while the flash unit it also turned on, and see if indicator light then comes on.
1984111
I bought one. I didn't have any trouble finding the settings in the A7 menu and my battery is installed properly without the plastic interrupter strip and I couldn't get it to work. If they shipped it with a dead battery, shame on them. I don't have another. Where is the camera reading the IR signal? Through the lens? Are you supposed to see a light on the front of the remote when you push the button?
409514
The LED lights turn a dim red at night when the camera is on. They are difficult to see and not very bright. I have not reviewed the instructions to see if there is a day only option. I have mine setup to turn on when the vehicle starts and turn off when the vehicle turns off. The LED on most infra red cameras do the same thing, I install them for a living..
1586684
It may be defective the one I have has a decent black and white image at night. You most likely won't see a light from it it records using infra red lighting at night. If it's not recording anything you pro bubbly have a bad camera.
1235286
sometimes if we put the wrong DC to the IR controller that will have an effect on the output. second, like a lot of other electronics, modems especially. unplug the IR controller so the lights have no power and take out the battery of the hand held R. controller give a minute or so and re connect. sometime a lower voltage or amp power supply can fix this as well. I hope this helped. Frank
2196726
Obviously, check all connections. Also, the power might have been cut so you would have to reenter pswd. If you look at face of camera at night you can see if it glows red. If it doesn't the camera(s) not working. Other than that, I would need more info....
948328
Try a different input on ur DVR that you know works correctly. If it still does not show color, u have a defective unit as the night/low light feature is automatic. These cameras are built very well and I have had no problems so far.
1900801
Night Vision works the best when it's complete dark. If you install camera in half dark environment, the camera IR LED won't completely turn on, that's the worse situation for night vision camera.
2229469
Same thing happened to me. The camera needs to be active, not just on. For example I have a nikon d3100 and the display/ view screen needs to be on. It has something to do with providing power to the card.