Did anyone keep the assembly directions? My order came with no assembly directions!! Design Toscano was no help as they have no record of my order. Of course they don't, it was ordered from Amazon! Did anyone keep the assembly directions? My order came with no assembly directions!! Design Toscano was no help as they have no record of my order. Of course they don't, it was ordered from... » Read More Did anyone keep the assembly directions? My order came with no assembly directions!! Design Toscano was no help as they have no record of my order. Of course they don't, it was ordered from Amazon! « Show Less
402213
I have the same item - came with instructions, was assembled in about an hour and I am enjoying it immensely. I called Toscano as a matter of fact to tell them how satisfied I was. There were a lot of parts - are you sure you didn't mistakenly throw out the instructions. They were not extensive, one sheet I believe. If all else fails simply look closely at the picture and you will be able to figure out which part goes where. It's worth the effort and does look nice when assembled. Ruth Kafka
1345962
I also ordered the book case and had a heck of a time assembling it. I don't remember if there was an instruction page with it. My wife says there was. Anyway, with luck and perseverance, the book shelf came to life and I am very pleased with it.
1345963
I always keep the directions in a separate file -- old Navy training on submarines, I guess -- and also living on an isolated mountaintop in Tennessee for a number of years after we retired! Be glad to photocopy same and send it. Where? It is a tad tricky in a couple of steps!
1345964
Sharon, I did not keep the directions but it was a pretty straight forward assembly. First connect the two side to the back and then start connecting the bottom shelves to the assembly working your way to the top. The top tilt-able shelf. I did have a bit of a problem keeping the screw cover buttons in place and ended up putting a very small dot of glue on one place of each one as they popped out.I hope this helps you, it really is pretty easy to assemble.
2050550
Mine came with instruction to put it together. If yours didn't come with any sort of instruction than I would recommend contacting the company directly. They could email you a pdf with instructions.
736156
Thank you Chris. Do you know if I can find help from Walmart or any other handy store? I am relatively new in Fort Wayne, IN and don't have any friend to call upon. I am willing to pay for the assembling.
2280455
You definitely need the instructions because it is not easy to build. I wish I had kept mine and I would scan to you. Can Amazon assist you with locating the manufacturer?
2060186
It's been a couple of years since I assembled mine (and, of course, threw out the instructions) but I think I remember that there's one part that has to be put in a certain way, and if you reverse it - you get reverse. Take a look at the assembly directions again (hope you were smarter than I and kept them!).
466769
The instructions tell you to assemble the top and botyom base before doing the rest....I can check to see if I still have the assembly instruction.s I threw my Whitmor closet out. What is your email address?
285950
THANK you!! I bought this Dec 2008 and rec'd no instructions of any kind. I wanted to take it apart but was afraid to damage it. It took me an hour to find this amazon discussion. Sigh. So glad you posted this or it would still be sitting on my counter!!
708418
Mine were completely assembled, and in perfect condition!! (I was worried when I ordered mine too, it is not clear whose are assembled and whose are not. Maybe it depends on the shipper?) Hope this clears things up.
2261645
The one my son put together for their 2 yr old came with VERY in depth directions...and they were NEEDED! Contact the manufacturer, they should send them to you.
1983166
We have moved it several times and had no problem. Do you still have the users guide? I think that they cover it in there. Let me know if I can help further. By the way, I am enormously impressed with it's style, function and looks!!
651995
Mine was impossible to put together. I am very good at assembling things. The legs are moderately heavy and unwieldy, but you don't have to carry them around, just sorta haul them into the right position. UNFORTUNATELY, the holes on the legs were misaligned with the handle bar. I called to complain and was told to box the whole thing up and UPS would pick it up and replace it. So I muscled everything back into the box and it was picked up. I just got my replacement...handlebar. So I have a handlebar to nothing. And there's no phone number to call Gazelle. I'm frustrated and out the money so far. ^_~ Mine was impossible to put together. I am very good at assembling things. The legs are moderately heavy and unwieldy, but you don't have to carry them around, just sorta haul them into the right position. UNFORTUNATELY, the holes on the legs were misaligned with the handle bar. I called to complain and was told to box the whole thing up and UPS would pick it up and replace it. So I muscled everything back into the box and it was picked up. I just got my replacement...handlebar. So I have a handlebar to nothing. And there's no phone number to call Gazelle. I'm frustrated and out the money so... » Read More Mine was impossible to put together. I am very good at assembling things. The legs are moderately heavy and unwieldy, but you don't have to carry them around, just sorta haul them into the right position. UNFORTUNATELY, the holes on the legs were misaligned with the handle bar. I called to complain and was told to box the whole thing up and UPS would pick it up and replace it. So I muscled everything back into the box and it was picked up. I just got my replacement...handlebar. So I have a handlebar to nothing. And there's no phone number to call Gazelle. I'm frustrated and out the money so far. ^_~ « Show Less
858936
Hi, I worked in our county's IT department for a few years and there is a saying, "RTFM", which is basically "Read the friggin' Manual'. This is the advice I'd give to many of those complaining about putting it together. If you read the instructions, lay out the parts, then follow the instructions you should be OK. There is always the possibility that parts may be missing or have manufacturing defects, but I did not have any problems. Don't try to hurry it and you should be OK. My wife and I love it.
1244192
Yes it came with instructions on how to put it together. They weren't the best directions because it was just basically pictures of what goes together. It took me over 3 hours to compete by myself. I love it and was thinking of purchasing a second one. Hope this information helps you.
934930
Directions should have been included as it was with mine. I suggest you contact the seller through Amazon resolutions and advise them that your purchase did not include the directions and they should provide one for you. The sellers are pretty good at resolving issues with their merchandise to avoid bad ratings. I hope this was helpful to you.
1658737
I would love to help you but I am not able to. I just kept trying different ways to assemble it and finally it came together. Why the company didn't either include directions or print them on the carton is beyond me. Sorry (I hate to admit it, but I am also an engineer)!
1099851
Contrary to what other users have said, I found this extremely difficult to assemble by myself. I never got past the first step, attaching the base to the main unit. I tried the suggested approaches of other commentators with no luck. And forget about contacting Weslo for help. Their customer service is a joke. I called three times to get assistance and just waited and waited in an endless queue. I did reach someone on their chat line, but she was no help whatsoever. I'm waiting for a friend to come and see if the two of us can figure it out.
525593
Mine came with instructions...have you tried searching for them online? I've found many missing instructions for stuff online.