I can't get the cover off the base. I read the comments posted about holding the base and twisting counter-clockwise, but it won't budge.
1331252
I have the same problem - i just twist & pull at the same time. It is even more difficult when there is water left inside because you are not to tilt it .
1331253
There are little dots toward the bottom one on the cover and one on the base. When the cover is closed properly the dots match up. You have to hold the bottom with one hand and hold the top with the other and twist the lid off. Try to twist both ways. I would suggest trying it a few times before putting water in it just to get used to taking it on and off. Look inside the cover so you can see how it goes on the base part. I hope this helps. Look for those black dots.
1331254
I have large hands and I found the only way I could get it off was to hold the base in my left hand and twist the cover with my right (takes a lot of strength, like you are opening a pickle jar, etc.) It took me several minutes, but it did come off. Sorry, that's probably not helpful, but maybe if you used a gripper (like you would use to open jars, etc.) to help hold it in place, it might help. I ended up returning mine b/c I had so many issues with it, least of which was the difficulty in getting it apart.
1331255
Perhaps yours has the same problem mine did, and leaked some glue! It was very hard to turn it loose.
1331256
Mine didn't either. I tried everything also and got nowhere. I just gave up and purchased a better model. Amazon was kind enough to give me my money back.
1795287
Sorry I just play around with mine until it comes off. I have the same problem
1465332
you just have to press in on both sides with a little force, that is where the tabs are. By pressing the tabs in you should be able to then lift the cover off.
1865762
hmmm... unscrew in a counter-clockwise direction. It does get a bit sticky if it has been the 'bottom' on rotation. BTW I'm certain you slid the unlock off that is located on the lid area... Mike
1871338
supposedly it comes off very easily when u take off the cover,i cant get it off either ,maybe if u turn it and twist it it should lift off because it does lock down in there when you put it back on
1032972
There is a little hole in the bottom that you have to push with the tip of a paper clip. The cover will then slide up and pull off.
1091465
I have the exact same issue. I've tried everything I can think of but it doesn't seem to be removable. I just tie the cord together with a twist tie and use it with the cord dangling out the bottom.
1932056
Cover needs to be turned counterclockwise, maybe 1/16 of a turn: I found that by trying to first tighten the cover (clockwise rotation) and then to loosen it, alternating back and forth, it works itself open....eventually. Then, insert thumbnail near the chrome loop to remove cover.
634204
The cover seems to be held on by some kind of glue. I'm sure you could remove it but it may be difficult to get back into place
1058054
Twist (like you would a jar top) and turn it. It will go down and then secure it by turning it into place.
841622
When it stops sliding, pull the cover straight out. It only slides a little, then you have to pull it out. Hope this helps......Jim
2247839
open the round cap on the bottom....it's hard so use a screw driver or something else.....fill with water or sand (i used water,cheaper and equally efffective)...put cap back on.....also its heavy so have the base close to wherever it's going to be...good luck
1101670
Push the back cover and try to slide it down. Yes, it's tight and needs some effort to do that.
790787
What I do is hold the base and then pull away the main unit. After changing batteries I snap back in place. Hope this helps.
1678035
Loosen that screw looking thing on the side that shows a lock and unlock then slide the cover open. I struggled with this also, but sliding the cover is the key.
1682023
Unscrew the round plastic piece at the bottom of the base. Then slide the base down.
720227
The back cover is on very tight. You might have to use a very thin knife or your finger nail to get the back cover off. Be very careful doing it and putting it back on. I had the same problem until I discovered how to do it.