I had purchased this unit about 3 months ago. It worked perfectly for about 2 months but does not generate that fresh smell anymore. why? any tips?
1359687
You need to clean the plates really well. Just make sure they are TOTALY DRY. I have had several brands of O2 a cleaners they all do this when the plates are challenged. You may have to buy new plates as well. You may be able to buy them here on Amazon. I did.
1359688
Perhaps the 2 ceramic plates are dirty and/or the unit is packed with thick dust where the plate slide in. I have found this to be the case with my unit.
1359689
Every now and then I take my unit apart (remove screws from feet and slide out) and blow the dust from inside the cabinet. clean with damp cloth...allow to completely dry. reassemble. Do this only if cleaning the ceramic plates doesn't help. Make sure it's NOT PLUGGED IN. Be very careful. High voltage inside.
1359690
may need to clean filter in back. use amonia. also if yours has glass plates take them out and clean in amonia
1359691
You might have to replace the ceramic plates. there might be a hairline crack in one and that would affect the ozone production.
1359692
Your plates in the back may need cleaned the best the best thing to clean them with is the 50/50 ammonia and scrub with a soft brush. That works for mine try that and if that dont work you will need to replace them.
1729247
My last couple of orders have been through Amazon and no smell problem noted. Take it back to your health food store and ask for a replacement. Then smell the replacement in the store before you leave.
1470809
I seem to recall that the filter might need to be cleaned. I don't handle this, my roommate does, But I do notice it it smells from time to time. Run it for a while and check it later.
234366
Hi. I had the same issue with smell. I did not run the machine right away. I took it out and cleaned the filter in Lysol and let it sit for about 30 mins. Then rinsed really well and put it back after it dried completely. There was a slight smell for a few days, but it has gone away. You may want to put it outside or wipe down with baking soda and water just to help get rid of the smell.
1073047
I've had mine for 5 months and have had no problems with it. I have noticed it started to smell funky today but I'm quite sure the 4x I've cleaned it isn't nearly enough and it just needs a good cleaning. :) Love this thing! I have 3 other diffusers that I do not love.
1592472
Mine has no smell whatsoever. Just received it last week. Maybe you should send it back!
1638345
I don't remember how long it had that beginning smell. But I ran mine on high some and low almost all the time, have to make sure the cool button is pushed too. It seemed to clear out but did take several days.
1021844
I just got mine out to check. I have a pretty good sense of smell and mine had no odor. Sometimes soaking it submersed in vinegar for a few days will clear the smell. Good luck!
823103
Hi. Per manufacturer, it is normal to smell a plastic/electrical small from this unit when it is new.As you use the unit, the smell should become less and less. Eventually you should not smell the plastic/electrical smell any longer. Thank you!
1893794
I have my unit for sometime and smell nothing but clean air??? I have the nose of a wolf lol...so think I would know. lol
2200613
I have not smell from my unit. It does make a slight sound, but any noise in the room over powers it.
1893790
there may be some plasticky smell off a new unit. that just means it was recently manufactured instead of sitting on shelf for awhile. try letting it run on low for awhile. i just keep mine on overnight. it eventually goes away. if it continues still, ask to exchange.
662093
Mine is fairly new. When first used, I could small a plastic smell, and even after a few months still smell that; but it is not a burning odor. If you smell something burning, I suggest that you don't use it and return it for a replacement.
13071
I purchased this ozone machine for my hotel. Often odors are created from smoking, cooking (and anything else that may come to mind). This machine does a great job of permananely pulling the odors out (might require longer use in some cases). Deodorize with air freshener afterwards and follow instructions. Good luck.
437571
When we started ours up it didn't have any kind of new smell that other heaters have when they are first started up. I kept wondering if it was even on, and it was. It was really terrific about not having the new smell when it was fired up.
637717
I'm sorry. Mine did not come with a smell. :( Maybe ask them to replace it.
727472
I find it hard to believe I purchased the same item as was purchased by the people answering this question. There is a definitely a smell - kind of like a strong plastic smell, which is there even when the unit is not turned on (and just gets stronger when it is). Granted, I've only had this for about 5 days, so hopefully it will go away.