How do you make it work?Mine will not light up even with brand new batteries
1328782
Mark, I'm sorry, but I've no idea. WOPUTUO & Amazon cancelled my order, before it was to be delivered. Good Luck. I wish I could help.
1328783
Check your battery placement. You just put the phone in the "basket", put the cover on and it lights up until it's done. If it's not lighting up yu may have a defective product. I love the one I have!
1328784
Theres no on/off button. Once you put your phone in the cleaner and it senses that something is in there then you close the lid all the way it will turn on automatically for a few minutes. You will see the long light in the front of the device light up and that's how you know its working. Your phone has to be in there because there is a little sensor thingy at the bottom that feels the weight of the phone and it pushes down the lever that tells the unit to turn on once the lid goes back on.
1328785
I would return it if it is not even lighting up. Mine works well with the batteries. It sounds like something might be wrong with the unit. It has to light up to work. Good Luck!but
922066
YES, I just bought it, put new batteries in and it didn't work, bought more new batteries(in case the one's I bought were old) still doesn't work. I am fixing to research if I can get my money back from Amazon.
2175479
Turn the bezel around the bulb. This may take a try or two until you get the feel for it. If that doesn't work, there's a battery or bulb problem. I love the flashlight!
1088921
Mine just arrived. I can't make the light work no matter which way I put the batteries in, nor is there a switch or button to push to turn it on if it did work. What's the story with the "5 LED" light?
1290501
After checking the batteries I checked the on/off switch. I slid it back and forth realized the light flickered so I used my fingernail to slide it with a little more force to the on position. Then left click the mouse and it should work. Now that is the routine.
1633330
Buying a battery might be a cheap fix. Make sure the charging unit is plugged in and it lights up when the unit is placed in the charger. If the unit is new, send it back.
1324752
Check to see if the batteries are lose. If it still does not work.......i suggest buying a new one.
1310681
Im sorry... No suggestions... That sadly is exactly what happened with me. I just threw it away after about a week of it not turning on showing any motion with the lights. Maybe flip the black switch on the bottom and it may work.
23667
Hi Roy, I bought two of these items and neither worked. I even bought new batteries thinking that could be the problem. I had to send them back for a refund...
638997
It must be broken - if you put new batteries in, should work. Contact seller.
1411181
Make sure that the batteries are in facing the proper way. If they are in properly and the bulb is still not working, it could be a faulty bulb. Try sliding the power switch on and off (up/down) and see if the light turns on. Good luck!
806740
That's what I wondered too, if it needed to "warm up" first, or be in an extra-dark room. You may have a faulty one too like me. I had to tap on it near the bottom & turn it upside down & hold it it at an angle to get it to light up-not what you should do to make it work! Email Amazon & they'll fwd it to Scientifics & they should email you back w/phone #. I called them today & they said Fedex would pick it up next day & send me another one. So hope next one works! Good luck with yours! :)
2090762
If you already tried new batteries , then I would contact the company and send the remote back for a new one. You shouldn't have to do anything with the remote to get it to work properly. Did it work before?
1596892
Make sure batteries are in correctly, then hold down power button. Good luck.
487721
I have had mine for a year and a half. I am on the same original batteries. Maybe try reversing the batteries around in case the inside wires are crossed. If they still don't work, contact the seller for an exchange or refund. I am sorry this is happening to you :-(
1472145
There's a switch on the bottom that you turn on. If it doesn't work, it's probably defective just like mine was. Mine never worked. I tried putting in brand new batteries so many times and it never worked. Super disappointing. Send it back for a refund.
121151
Hi Nick I'm Thomas I had no problems with the light thou I only played with it for a short while(It's a gift for someone) the easy check the bube if you know for certain that the batteries are good. also stretch the springs a bit for good measure Those are my thoughts about your device good luck. Thomas