My product stopped working and it wont produce steam even with green light on. Any clues on how to fix this ?
1327584
1/2 water and 1/2 vinegar. Fill it to the top and turn on the steamer. Let it run completely through. It worked for me once, since then not much luck. I had to throw it out.
1327585
In the water tank, make sure both the supply tube and the air check valve are clear. You can use a straw or piece of aquarium tube to blow air through the supply tube(the male tube). If the water tank is half full it should bubble. Put the straw in the hole(air valve) next to the supply tube. If the cap is on the tank, water should squirt out of the supply tube. My air valve hole was plugged. I cleaned/opened it with a plastic tooth pick. It feels like there is a rubber check valve in there. If it is plugged, I believe it creates a vacuum in the tank and prevents water feeding up the supply tube. Worked fine after I did this. In the water tank, make sure both the supply tube and the air check valve are clear. You can use a straw or piece of aquarium tube to blow air through the supply tube(the male tube). If the water tank is half full it should bubble. Put the straw in the hole(air valve) next to the supply tube. If the cap is on the tank, water should squirt out of the supply tube. My air valve hole was plugged. I cleaned/opened it with a plastic tooth pick. It feels like there is a rubber check valve in there. If it is plugged, I believe it creates a vacuum in the tank and prevents water feeding up the supply... » Read More In the water tank, make sure both the supply tube and the air check valve are clear. You can use a straw or piece of aquarium tube to blow air through the supply tube(the male tube). If the water tank is half full it should bubble. Put the straw in the hole(air valve) next to the supply tube. If the cap is on the tank, water should squirt out of the supply tube. My air valve hole was plugged. I cleaned/opened it with a plastic tooth pick. It feels like there is a rubber check valve in there. If it is plugged, I believe it creates a vacuum in the tank and prevents water feeding up the supply tube. Worked fine after I did this. « Show Less
1327586
Mine stopped working on my second time ever using it. I looked through these comments and I didn't have vinegar or straws etc on hand. I ended up emptying out an eye drop bottle, sticking that into the supply tube and squeezed it a few times. It worked great after that. So basically anything that is small that blows air should fix the problem, although it's kind of sad that you have to do this on the second time using it.
1327587
Mine stopped working also as seen below. Lights on and no steam. Emailed the company then decided to use a syringe and push air through upper tube. Did it twice and steaming!
1327588
Mine did the same thing. I was told I needed to send it in and the cost to get it fixed was more than I paid for it.
1327589
Sorry, I have the same answer as many other victims. My steamer didn't work and both lights were on. The head of the steamer would get hot but no steam. If it's been less than a year, you can contact Conair to replace the item but you will have to pay for shipping. Unfortunately, if you read some of the reviews here, that sounds like a waste of money too. I had to throw mine away.
1327590
I just developed the same problem. A search on the web gave few troubleshooting answers. It worked one day and not the next.
1327591
I just had the same issue with the steamer not working after a few uses. I did what others suggested by blowing air into hole using an ear syringe and it worked. Note that some people mentioned blowing air into the hole on the water tank. I tried that but it didn't work. Instead, I needed to blow air into the hole on the unit itself, i.e. the hole into which the water from the tank feeds into.
1327592
Yes - throw it away. Mine stopped working after one careful use. This product is absolute garbage. I am surprised that Amazon backs it. It is a rip off.
729027
It depends on why it stopped working. Is the wand plugged up with dried milk? Did you check the wand orifice opening... use a needle to poke into the opening. Did you rinse the wand end, after use, by dipping it into a cup of clean water? Did you leave the steam valve knob in the open position so rinse water in the wand can drain?
582466
I wish I could tell you. I waited over a month for it to be shipped and it never worked. It turned on but never produced steam. The company is shipping me a new one this week so once I get the new I can let you know. I believe it is on the warm side.
2216197
I have a same problem. If, still under warranty, exchange an other one. Made in China won't last. I have to modify a different steam cooker.
2051566
I don't think so. Mine continues to produce steam until the timer goes off. Sounds like a malfunction. I guess maybe make sure it's got enough water (seems obvious, I know). Other than that I'd call the company!
1424840
It will not run on steam. You must use your battery or electricity from a 110V outlet. Trying to use steam will.void the warranty, and likely make one hell of a mess.
1002691
I had the same problem at first. Take a paper clip and straighten it out. Then with the unit turned to steam and locked (make sure it shows that it is ready to steam) stick the paper clip into the hole that is located in the middle of the bottom plate. It will unclog it. It scared me when I got it unclogged because it was suddenly loud and started making steam.
889222
I had the same problem and got mine working again yesterday after I tried an idea I found in an internet search. I unplugged the unit and cleaned the top of the unit with glass cleaner. Wait for it to completely dry and then plug it back in and give it a try.
1489141
I'm dissapointed. The steamer I bought cannot work absoultly. Steam cannot come out. Since it is not expensive and it is too trouble to return or exchange, I don't want to pay attention to it anymore.
259779
I have the same problem on my first one after 6 months, replaced it under warranty, and the new one starting having the same problem after 3 months. However I by chance found the fix to this problem as I suspect that it is caused by the steam built up if you left the machine on too long. Here is what I did: 1. Turn the switch to activate coffee/hot water flow. At this moment no water is delivered to the filter as stated in the problem. 2. Place a cup under the steamer wand. Rotate the steamer/water flow knob on top of the machine to deliver hot water from the steamer wand. There will be both water and steam coming out of the wand and the steam will make quite a bit of noise. Wait for all the steam to come out (and the noise should be gone) and only hot water is delivered. Rotate the knob to stop hot water delivery. 3. Now the hot water should be able to run though to the filter. You can turn the switch back to heat up mode to wait for the green LED before making coffee. Hope these steps help.
776393
I tried a few things, and one of them seems to have fixed the problem, but I'm not exactly sure which. One thing was to let it keep heating up for another ten or so minutes even after the OK light came on. Another was to let off some steam while it was in the espresso drip mode. Another was to use the steamer first and then switch to espresso setting. As I say, I have no idea which one of them did the trick, but now the espresso pump works immediately after the OK light goes on. Good luck!
2045024
The steam should be coming out... check if it is correctly asembled... and that nothing is blocking the way...
1038504
The hot steam does not work again. This is my second unit. I am returning the steamer and buying something else.
276259
No, Let it get hot enough for the light to go on and as long as there is enough pressure the steam will keep coming. Maybe you have a defective one. Do as the directions tell you.
2284771
That's because that steamer is garbage. I've returned 2 of them. Go to bed bath and beyond. I got a conair one for 50 dollars and it's lasted 6 months. Works perfect everytime
1578144
Steam does not come out if you are not pulling the trigger. The pad however is wet so getting it completely dry isn't really an option unless you put on a new pad. The other day I dropped the cleaner tank and didn't have an issue using it to help clean that up.
1068505
Make sure it's warmed up to the green light comes on then try. Also make sure black tube that feeds the machine is all the way to the bottom of tank as well. If making a loud noise before green light comes on its deff a defective product send it back asap, that's all I can help with there.