Unit keeps shutting off: Now what?
349913
Yeah.. this is also the same issue I am facing. Please help if there are some solution to this?
1713921
I had to replace the entire unit so I'm probably not much help. I'd give their support center a call -- they may be able to troubleshoot it remotely. Good luck.
426651
The user manual can be found on their website: RESET INSTRUCTIONS: If the unit shuts down: 1. Unplug unit, wait 5-10 minutes. 2. Plug in and turn ON. If you have a problem that can not be resolved by the steps listed above, contact Technical Assistance at 1-800-233-0268, Monday through Friday, between the hours of 8am and 5pm Eastern.
1791375
I started having the same problem with mine. I think the unit needs to be returned.
1677590
There is not an automatic shut-off on this unit. I have used multiple penguins for several years and have not encountered that problem. Sounds like a short or some sort of internal problem, not likely something you can do anything about yourself. If it were me, I would return the faulty unit and ask for a replacement.
1166613
Is there anything in the home you can try shutting down? Sounds like it's caused by electrical noise, and could be something else causing it.Thankfully I guess my power's okay, as mine's never done that and I've had it a year.
886239
The directions say it's supposed to run down for a few minutes before it shuts off. I think you need to just push the upper red button and not the power supply on the rear.
2225724
Funny you should point that out! The unit I received DOES have a shutdown cycle. The picture is indeed inaccurate.
947982
According to the documentation, the unit will remain OFF after a power failure. I believe this is a safety precaution.
1051175
Mine has never shut off due to overheating. The only safety shut off I know about on the unit is a spring loaded switch on the bottom. Make sure you can press it down and it springs back then try placing it on a hard surface, like the floor, to make sure the switch is pressing down and try it. If this doesn't work then the problem is inside the unit which means proceed at your own risk.
1645175
The fan runs continuously, even after the unit has reached its desired temperature. There is no way to turn that feature off.
2222934
According to the manual, it has an auto-shutdown function that turns itself off after 12 hours of non use. My kids pause video games and leave the room for hours on end, and it never shuts itself off. Sounds like your unit has a issue.
1275616
i installed unit, and after 8 months it froze up.../dont know what to do now....warrant.??? not sureany clue aaaaa/
551533
Hello, it sounds like the unit has accidentally been set with the "Screen Saver" mode on. TO FIX: - With the unit on, but not recording, click on the MENU button two times (you should see the little wrench highlighted at the top) - Use the down arrow button to go down until you see "Screen Saver", click on the "RECORD" button to select Screen Saver. - Use the up or down arrows to go to the "OFF" selection and click on the "RECORD" button. (this is where it may have previously been set to 3 minutes) - Now click on the MENU button again to exit. The screen should no longer shut off while recording and with power.
1932716
Have you tried resetting the system by holding both the Input and Standby/On buttons for three seconds until the indicators light. After you do that, it should turn itself off. If that doesn't work, I would return it for a replacement.
666813
I do not have this experience yet. It seems like the heater should be shut off when power goes out, restarting the unit should require manual reset. Hope the unit is designed this way.
320200
Hold the OFF button until it shuts off. Wait 30 seconds and start it up again