I'm having trouble When I try to download or purchase anything it tells me error retrieving information from server. what am I doing wrong?.
1356026
Hello, please provide us your order no. so we can pull further information on this.
1356027
It sounds as if the unit may have a defect, or just needs to be rebooted. Please contact the vendor immediately for an RMA if necessary.
1328509
I have the same issue. It wont let me download the software at all, and the page comes up as if the URL is wrong in both Chrome and Internet Explorer....Update: Customer support got back to me, and Avast antivirus software must be fully disabled to download the software.
1384830
I wish I could help. I have had no problems. Did you go to their website, to try and troubleshoot?
873236
I haven't been able to figure it out cause the things I have tried downloading wouldn't with the age of the computer and the version
2115180
Happened to me too. Can't complete the update.. can't roll back to a better previous state. Nightmare pickle of sorts. Returned mine for a Refund.
2281669
How do I update it? When I try to use (I just got three of these) it searches then stops does nothing I try to hit refresh and just the same thing.
1229765
FYI - After purchasing the bundle, called customer service to see if I can get the tax download... it's not possible. Need to wait till disks are delivered.
465234
Never had that problem. Sorry can't help. I downloaded once and then I upgraded to the latest release at that time.
846882
I honestly don't know. Whey I tried getting online it kept saying I needed to pay something and that I couldn't redeem the code, they may have disabled the online server but idk.
2122975
Contact Origin directly for assistance. When downloading you had to 1st register with them, so they have all your games saved. Give it a try, hope this helps.
434870
I do not know since I do not go out of the country. It says it is world wide so the only thing I would suggest is contacting them and see what is downloaded. I know you can go online and down load if they are not on.
904826
When I try to install this software, I get a message saying something about missing Bill of Materials. Any ideas? I'm running 10.3.9
1714994
No it won'tHope you didn't buy the playerit won't let me download anything. locks up even when I try to download music to you
1118784
Same issue. Went online to website and setup an account that way. Went back to my roku and hit try again and went right to updating software.
1777761
i have downloaded this, but the ZIP file is always damaged or wrong type...has someone a correct one ?
141906
sounds like you don't have a good internet connection. I haven't had any problems downloading anything from Google Play yet.if you haven't alreadytry doing an internet search to make sure you have a connection.
2114157
Hi Dean just heard back from Amazon technical support and the issue has been resolved. It should be ok to purchase now. Please let me know if the problem persist.