Kodak ESP Office 2170 all in one printer,I am not connected to PC and new ink was just installed. Trying to copy photos but prints are yellow
1357377
Talk the cartage out " black & color " and reinstall again and see if the ink levels are displayed and where the levels are shown . Make sure that the printer window is set on photo print / copy's in color not black n white . I am not fully educated on this printer , check the instructions to make sure you / me are doing it correctly. I hope this helps ..
1357378
This is an issue for tech support. good luck with that--they are hard to reach.
1357379
Sounds like a bad printhead. You can try replacing it for about $40, or check to see if it's still under warranty. You may need receipts, warranty cards, UPC symbols and a notarized affidavit from your priest to get them to honor their warranty. I personally solved the same problem by smashing my ESP 2170 with a large sledgehammer and vowing never to buy another Kodak product.
638524
I am not a printer expert, I would call the Kodak customer service people and get an accurate answer. I called and they were most helpful.
895479
No problem with printer printing in purple hue. Have you cleaned the printer ink heads under the maintenance menu? And only purchase the kodak ink for the printer, do not refill the cartridges. Well I hope this is helpful and I hope it works. MERRY CHRISTMAS
256820
Make sure the printer is ON!! That was my problem also...I just changed mine for the first time....
197534
I too thought it would be as simple as plugging it in. After trying on my own without success, I called a neighbor who was able to get the new printer working in no time. He said to click on the computer control panel and where it says devices or printers right click on printer change to "default printer." I hope this works for you. Good Luck.
449824
Please make sure your printer is set on black and white and color mode. In the on line instructions there is also a nozzle cleaning program you can try. If you get is to print, print a full color photo of some kind and set your printer on photo quality and print at least 5 pictures. This should clear up your issue. Thank you Freddie
220420
I had same problem. Took it all open and nothing was there. Called company for help. She told me to do same as online instructions which didnt solve it. Then the cartridges wouldnt move anymore and her solution: replace it. OFFERED REFURBISHED ONE FOR $88.Mine was 13 months old. Why would I want another inferior product? It is in the trash and I bought a new Epson. Never to buy Kodak again.
963281
Well, mine quit printing yellow completely when I tried a non-OEM cartridge, so I would say no. I am beyond disgusted with this machine. Not only will it not print yellow now, but even the black is messed up--sort of a purple color. My printer is now useless, and naturally I can't find any tech support that is worth anything. :( NOT happy.
2173675
I'm not familiar with your series of printer but I do know that all Kodak printers operate this way. You must have a cartridge (that has ink) in both sides of the cartridge holder in order for the printer to print. The printers wont print when one cartridge is empty. Its just a defalt setting that Kodak has installed on all of their printers and they claim its to ensure perfect prints every time you print... Honestly I think its just a way for Kodak to make more money, to make sure that we have to buy both color and black/white cartridges. With all that being said, this is the best price I have found on these cartridges especially when you purchase a subscription plan and they always seem to come in just in time for me! Good luck!
85739
The printer has pigment so I can't use the ink or cartridges. I will purge the ink system, get new ink and cartridges before I can use it.
1132878
That sounds like a problem with the communication between your computer and the printer, go on the kodak website/support, enter your product and find a solution, they have customer support people you can comunicate with online.
1480725
Take out all the cartridges and clean the connectors with alcohol.Turn printer off and on, shake all the cartridges well and insert them. You may need to redo the steps few times before printer recognizes the cartridge again. It even happens with the original cartridge sometimes. On another note Epson printers are the worst. Can't wait to replace mine.
906986
First of all you are very lucky it is still working. There are faults on the PCB capacitors which make the printer constantly recycle. If you are using the photo paper pack with the cartridges then I was informed by a reliable source that there is just enough ink to print the paper pack included. Could this be the reason?
1943098
throw it away and buy an epson, I fought this printer for two years and never won, always something wrong with it then it stopped working altogether, I got an epson wf3500 series printer for my wifes home office and it prints better pix than the kodak ever did, and it works and is still working.
1690904
No problems here. Try ejecting the disc, remove all ink cartridges, turn everything off including computer andstart afresh following exactly all sequences in the quick start guide , especially when to power on printer andconnect USB. Set up USB wired first then do wifi if you eventually want to go that way? I run USB to my desktopcomputer and wifi everything else...............
511888
This happened to me when I used refill ink cartrage,so I went on line to Kodak and bought a new one and it worked.
1351635
What I have done is to take the cartridges out and wipe the bottom. Sometimes I give them a shake. You could even clean the print heads with a clean towel. Or, turn the printer off for a couple of minutes, then back on. If none of these work then the print just doesn't want to recognize the cartridges. Unfortunately, it happens.