I bought a Medium one and didn't receive cross strap. I can't seem to find where to leave feedback and it is not returnable yet. Any ideas?
84464
I had the same problem. I called Timbuk2 customer service at 1-800-865-2513 and they sent me the cross strap for free.
84465
HI, The cross Strap is stored in the inside pocket of the bag. So if you open the bag, you will find a zipper. Open that and the cross strap is inside that compartment. Thats how i found out.
2134204
Hi Abigail, I too have this item and there is a whole for the wrist band to attached through in the center crease. The pictures here so where it is supposed to be. If it's not there, then I would think it's a manufacturer defect.
1635837
I can't tell you what size it is because like others have stated, I never received mine either. Same familiar story. They said it was damaged in shipping and asked me if I would like a replacement or a refund. I told them that I'd like a replacement and the next day I got an email stating that I would be getting a refund. I did get my refund, but don't know what's going on with this seller. I guess they don't really want to sell their product.
1875532
agreed i wish there was at least an e-mail to reach them at so you can say nooo to a certain color. oh well. it is free returns, i think if i get the wrong color i'll keep exchanging it until i get one that's better, maybe they'll get the hint then since they have to spend money to exchange it. this is actually sent by amazon, so i just sent them an e-mail, you can get there by clicking the help button in the upper right corner, then under customer service hit contact us. then you choose what order you need help with and so on.
1175095
Thanks so much! I was nervous thinking I had to purchase the strap separately. Will be ordering it soon...on Friday to be exact :)
1224786
the strap us easily removable and not that noticeable once removed.I think it could be universal; it neither looks masculine nor feminine. Happy Easter. I took a couple photos, I'll look to see if I can upload them for you.
1346375
Need more info. Did you lose the straps. You could go to a fabric type store and buy the webbing and hopefully the matching male clips. Otherwise I would contact Ogio customer support and ask for replacements
1393699
Mine was missing the correct one had to email them get the correct sized one I'd go to there website and ask
1041583
The strap is fairly short. Just on the shoulder. Not long enough to put crosswise.
942983
I just received mine and it does NOT have a strap or anyway to attach a strap as I previously thought. I wanted a strap so that I can carry it while I am running and, yes, to keep someone from taking it away from me.
217786
This is a late response to Diosdado but if it can help someone else... I am a female with small, bony 6" wrists. I ordered the Pro series in small and extra small. The small had a bit of room but couldn't close tighter because that was as far as it could go. There was also some excess strap sticking out which I knew would drive me insane while lifting. The extra small could close tighter (I know they say you don't want it tight but I like having the option) and I was able to make it looser as well. The main thing was no excess strap sticking out. Now, my husband tried the small on and while he didn't lift anything with the grips they seemed to fit him okay.
933290
Same here, I've gotten 2 from Exigo Distribution and both are two small. They will issue a refund, but what's up when then not fitting.
637286
I never got mine to work - too short & total waste. Better to go to your local REI, sports store, or even Walmart maybe to get a longer velcro strap (& trim it if need be).
29954
Contact their customer service directly. After I explained that I received a faulty holster, they sent me a new one. And really, if it is only a clip, I can't image that they would not accommodate that. I was impressed with their service. This is a respectable holster.
790913
I purchased mine from Amazon and it only came with the wristband. There was an empty space where the clip was supposed to go. I returned mine for this reason and if you don't have a smartphone, you can only use it with your PC. Even if you have a smartphone, some aren't compatible with the Misfit, nor was there an app at that time.
585686
Yes, that strap is a PAIN! I had to use a straight pin to help me pull it under the cross pin, and a good flashlight! That's the best advice I can give.
1828372
I would go to your orders section on Amazon and request an exchange for the same product. Amazon has free returns and exchanges. There is a little pouch on the inside cover they usually put them there if you haven't checked.