How to select replacement part? Lifetime apparently makes lots of different backboard replacement parts &amp; they don't all have the same mounting system - how can I know whether my existing in-ground pole (which the previous owners installed) will accept...
1326928
Too bad no one can answer Ken's question. After a decade of service, my family & I and the local weather just managed to break a Lifetime backboard & hoop connected to a pole and base designed to stand up on or near a driveway. The pole is fine, and years ago I spent hours filling the base with sand to withstand the local winds and basketball fans, which it still does most of the time. Too bad I can't buy a replacement backboard and hoop guaranteed to fit my existing base and pole... especially since it is all... gasp... apparently Made in America!
1252856
I'd like to know where everyone else got their poles from, because it didn't fit any of mine. Off to the pool store tomorrow to try and fine a new one that will fit. Very inconvenient!
892938
Oh gosh, sorry, I really don't know if you can buy a part replacement...but it seems very sturdy and I pretty much use it everyday and so far nothing has broken etc. - another customer has helpfully provided an 800 number below so I hope that helps you.
192994
I had the same problem last summer. The rim broke after 1 year. I couldn't find a replacement one anywhere on line. I ended up just using a rim from an old backboard that the kids never used. My husband had to drill some new holes in the cool jam backboard for the rim to fit but it was a quick and easy job. The new rim is much stronger than the original one and is holding up much better when the kids hang on it.
1460497
Yes, there are several companies that make replacements. My lift on my daily driver/ trail rig is 12 yrs old and I just replaced the poly bushings last year. So it should last for quite a while.
2020781
No, all you have to do is go to the website and contact customer support. They will update you as to what you can do. This unit is no longer supported and either you have to buy a new 4000 or above or if you bought the lifetime support offered when you bought it they will send you a new replacement. There is no "user" DIY with these items.
839741
Not sure. I think I got poles (set #1) from Amazon. I think the replacement set of poles (set #2) were also from Amazon. Set #1 was cheap...probably about $15 (possibly they were bought from another supplier). Set #2 was a little more expensive (more like $30...they definitely came from Amazon). For certain, all I know is that the replacement tips (for #2) came from Amazon...sorry I don't know the brand. Hope this helps!
257686
Just to be on the safe side, Call the Company's toll free number, They will be glad to give you the exact Model Number for the board replacement. It's really easy to replace! Good luck!
850004
Try a Google search for Heath Outdoor Product, get their contact number and see if u can order parts from them. Since u ordered from Amazon they make them handle it, which means returning the pole pack to Amazon for a replacement. Good Luck!
857794
FYI, as of who knows when North Pole no longer sells replacements for Columbia. I was informed they lost the contract. They do however carry the warranty replacement parts BUT you must have a copy of your original reciept for that to happen. I called Columbia customer service and they told me Tent Pole Technologies now carries the poles at polesforyou.com. Also informed me you need to know the diameter of the poles when you shop. Will post more after i look for the poles.
1833416
I bought this same replacement board and it worked perfectly. You will probably need a new fulcrum pad, but the bolts, nuts, etc. come with the board.
2079907
Amazon is good about replacing things so asking them is worth a shot. You may have to deal with the individual vendor. If they turn you down try contacting the manufacturer. Lastly you can hit the hardware store. Good luck!
1483466
This is absolutely NOT compatible with any Lifetime board. No exceptions. I've been selling and servicing these for 13 years. If you buy this don't buy it with a Lifetime backboard.
612179
They've been really good about sending us replacement parts when I contact Lifetime directly. However, I've just stopped trying, because I have to order new parts every couple months. Boo to poor quality parts.
1053927
Try calling Lifetime customer service. They were very helpful answering my mounting question.Ken
1517975
As far as I know, OXO does not sell replacement parts. However they sent me a free shelf holder that had cracked when I contact customer service at oxo.com. I do wish they sold replacement parts since the pole will likely last for years and years while the plastic parts wear out!
916802
Don't even bother getting factory replacements. they will just break again. Go to http://tentpoletechnologies.com/ and tell them you want replacement ALUMINUM poles for a Solitaire. They will ask you to specify what year. I did this. Cost $50 but worth it since factory replacement poles are $30. The aluminum ones are very nice and come precurved.