I have received the package without the serial number on the top of the box, why ?Answer: I contacted amazon & they solved my problem .
1350282
The serial number is in a separate piece of paper that should be visible through the rectangular hole on the top of the box - if this is not the case you should return the shipment (assuming you purchased from Amazon)
1350283
There is two ways of getting your S/N#: (1) On the len's focus ring, you will see "A009N-xxxxxx" (just on the left of MAKE IN JAPAN"). P.S. The xxxxxx is etched onto the lens. (2) The S/N# is on the top left corner of the original tamron box. It is kind of big. P.S. I have to cut it out from the box in order to get the current $100 rebate from Tamron. If you cannot find it, you should bug the seller on why. May be it is gray market, or second hand. Good luck.KC
1171280
Yes, i have the original box, but the problem is that I never got to register the software because the serial was already used by the original owner
1387043
I have the original box at work-I'll try and get the info tomorrow and respond again.You may have to ask the question again, though, through Amazon.
434141
Contact the seller and see if they can help. Or there should be a 1-800 number on the box.
281445
It's an online thing in that when making a claim I am asked to supply the Amazon order number as well as the purchase date and description of the item. In talking by phone it seemed very straight forward but nothing came of it as did the online form on their web site. There has been no further communication from them either way. It's not that I was given a run around, it's that no action was taken on their end.Did this answer your question?
1976864
I'd try contacting the actual company through their website. Amazon is not going to be able to resolve this.
1538602
I registered mine online for warranty & kept the box in case of trouble. All of my info. is in a folder but I am not where I can access that exact information to help. Sorry
997673
No, sorry, but maybe look for the seller's information on Amazon and contact them? Or contact Amazon?
711348
I really have no idea. Amazon should have some contact information as they sell the brand. I do not remember who actually fulfilled my order. So far mine is doing great and I am sorry you are having problems with yours.
599940
I ordered one and got a box of ten too. I notified Amazon about the error but got back an automated response that they could not help me.
209829
Maye you could contact the company or check the model In a store if there is one close to you. I think I would call the company and see what they know.. I ordered it and had it delivered so I have not had physical possession of it
1169907
Top Hat, I'm having the same experience you did. My HDTV was supposed to be delivered tomorrow. Even tho the Amazon product page says the item will be delivered via White Glove, the trucking company said it will not. I've spent the past 90 minutes on the phone, being passed from Adorama (the seller) to Amazon to the trucking company back to Adorama back to Amazon back to the trucking company. It turns out that the product page is misleading. It's only when you buy your TV from Amazon.com that you can get the WG service. BUT, here's the tricky part. You can't just add the item to your cart and go through checkout. You have to click on the list that says "18 New and Used," or whatever the number is. Then you have to SELECT amazon.com as the seller. Isn't it nice that this isn't mentioned ANYWHERE on the product page? I couldn't find anything in the Help section, either. So, I've cancelled my order with Adorama so I can place the order directly from Amazon.com, thus making sure I get the White Glove service. What a PIA!!!
498403
Get back to the person you purchased it from as they would have your order #, etc that is necessary. They should help you as usually you can not go straight to manufacturer.
495210
There are two UPC labels on the box, and they're looking for the one w/ the serial #. They denied me because I'd sent in the other one. But a phone call to their rebate dept cleared it up (I gave them the serial # over the phone). Lets see if the DVD arrives as claimed.
1203580
Their is a series of numbers embossed on the top of the package where it was sealed. Cannot make it out. Sorry
196655
Because it's a fake serial number, at least that's what happened to me. I called Adobe to find out why my serial number wasn't working and they told me it wasn't real. So be careful!
1441536
I am also curious. I received mine a few days ago, and haven't had any problems... whats the deal?