I have bought a used 1000 Casade and can't get it pumping water. Does anyone have any suggestions on how to get it to run? I have tried priming.
1352870
I would first start by double checking the condition of the Pumping unit before attempting any use. 1. Disassemble the Pump assembly where the magnetic fins spin. You should be able to remove the magnetic/plastic fanblade assembly. There is either a metal/plastic stick with two rubber tips used to help dampen any vibrations. If the pump wasn't taken care of, or "ran dry" for too long, the magnetic fan assembly may have warped making disassembly more difficult. 2. if all goes well, and you can in fact pull the pump's magnetic fan assembly out, or can freely spin it within the pump housing assembly, then you can try priming the unit by filling the canister. (do this outside or where overflow water will be caught) 3. I have just over filled my unit, and while waiting for the pump to start sucking in water, I've closed the "Out" hose valve. applied generous pumping of the prime button, then reopened the Out hose valve. This creates suction thus if no water is coming into the "In" hose valve you may have a obstruction. Make sure the canister is full of water before starting it up, made a huge difference in how long I waited for the water to begin flowing. The top half of the pump assembly itself needs to have some water in it, because to me, it seems like it doesn't do jack squat unless there is water in it. I'm not a major fan of the Cascade series pumps, but when it comes to customer service the manufacture I contacted directly helped me out in a pinch. There is a science to the Priming aspect of getting the unit going. I've noticed leaving the "Out" valve at the half off position, while priming, this helps pressure build up as the "In" hose begins to fill with water. The sudden opening of the "Out" valve causes the built up pressure to pull enough of that collected water in the "In" hose to make it to the pump assembly, and voila. it freaking starts working. ..after 30 minutes of trying"
1333476
If it won't brew then it is the water pump. Either it needs to be primed (see advice from others) or it may be faulty. My current one needs to be primed every now and then.
1292131
Mainly due to the impeller. The top portion must not be working. Did you plug the system in? If you can't here any water movement or the system running, then it has malfunction. Try changing the impeller first.
931598
We've had ours since Jan. No problems. You might try letting the water run for 10 mins. Before you use it.
493909
Check and make sure the valve is open all the way so the manifold gets full flow and make sure there are no leaks or cracks and the mister nozzles aren't clogged up , mine works great but the nozzles occasionally get plugged up with alge.If that doesn't work .....maybe a bad pump ?
1830332
Make sure the little cap on the top of the water pump is up as close to the stainless steal top as possible. you might have to wiggle it in. That is what happened to me the 1st time I set it up. If that does not work try the little lever on the side of the pump and turn it up a little higher. Hope that helps. I just love ours.
753040
Is the machine new? If it's old, did you clean the machine and prep it for storage last year? If you didn't you can try the cleaning fluid or get some very hot distilled water and try to clear the machine. BTW, did you use distilled water last year? If you used tap water you may have scaling build up which may not be fixable.
1078076
I use about a tablespoon in my water reservoir. I then run it through my steam wand until all the solution is through. Then I put fresh water in and run that all the way through. It does the trick for my super automatic Saeco.
204992
Sounds like a question for Dr Drew...but I'll give it a go. Here's what I'd test....Put a bit of WATER in the container and assemble everything, then pump the handle just a FEW times. Then SLOWLY unscrew where the hose connects to the container, does air escape? If not, then either there's an issue with THAT seal, there's an issue with the pump:container seal, or there's an issue with the pump itself. If air does escape, then screw it back on and pump it once. Then unscrew the spray nozzle tip all the way and pull the trigger, does air/water escape? If so, then there was an issue with the nozzle being too tight. If not, then the tube or nozzle are likely clogged and then take an air car with the little included hose and open the trigger then spray the air into the tube to clean out the system, then from the nozzle side. Does this fix it?
1516328
Make sure the impeller and magnet are properly seated in position. Also check the valve that directs the water flow - spin it to a few different directions to ensure you have water flow.
584078
It should start pumping right away. It's possible that the tubing on the white casing that holds the pump is not lined up with the hole that water is supposed to spout out of. Also check the lever on the side of the actual pump, this controls the low/high setting. Hopefully that works, otherwise you might have to return it. One other thing to try is to make sure you have a lot of water in there, maybe it doesn't have enough to pump.
1759503
When I bought mine last year I had the same problem. Even level it didn't work. Called company and they sent me two little pieces of PVC pipe that were cut to fit over the places where the water tank nozzles are pushed up and are supposed to empty. Not explaining it well but basically if it won't work after being level, call the company and they can help.
776394
I've had my machine for less than a year, and lately also have not been able to get the water to push through the grounds as it always has. I've taken the baskets apart, cleaned all the filters, made an attempt at descaling, and still, the water flow stops at the grounds. My espresso machine's constipated! I'll try what Bill says, but I'm doubtful. I think it may be time already to shell out more money for repair or another model.
1925464
try cleaning it - you can use dish soap and a sponge. run just the pump under water with soap - get the grill clean - see if that helps - if not you may need a new pump. I clean mine once a month
2192509
Hey Gustavo So we should be getting our own electric pumps in here shortly around the end of the month and they will be updated on our website accordingly. If time is more of an issue I know the name of the pump is the Bravo B-12 you just need to careful because the end of the hose the piece that connects to our boards is unique so you would have to outsource that part on your own unfortunately. The pumps we are getting however will be adapted specifically for our boards. Hope this is helpful and let us know if we can help with anything else. Have a good one
2068786
while the pump is self priming, and will work out of water, I would suggest priming the pump before operating it, for fear that it may overheat. or keep the pump below the water line (out of the tank) to ensure it has water in it no matter what.
255983
Mine took a little while for the pump to prime and for the water to come out the first time. I, too, almost sent it back, but was very glad I didn't. Make sure that your water tank is seated all the way down into the holding area. Pull it up and push it back down a couple of times to make sure.