Just plugged USB plug into a Window 7 - 64 bit machine. It will not recognize the drive. What's wrong?
1327853
You have to make sure to use the power cord as well. The USB alone doesn't have enough power to spin the drive and get it working. Also, once all the connectors are hooked up don't forget the power switch.
1327854
What kind of drive you plugging in, SATA or ATA? Before you plug it into USB everything must be all connected including being plugged into the AC. Then you must turn both switches on, then you plug it into your PC. I have Windows 7 64 bit as well, recognizes everything I throw at it.
1327855
The drive could be damaged or there may not be enough power. There is an extra power cable, almost looks like an audio aux cable, it plugs into the IDE/SATA connector. Also try the driver CD that came with it. Your PC may not be installing the drivers automatically. Hope this helps
1327856
follow previous instructions and it should work ok. i did not have any problems using my set.
575612
Are you getting any USB 3.0 devices recognized as 3.0? If not, then you may need to ensure you have the correct USB drivers installed.
45931
It should recognize is, there should be an updated drive to view it. Check the Seagate website for that.
565394
When I plugged it into my laptop with Windows 7, it recognized it. I put a blank CD in the drive and I was then able to use it.
366038
I do not have an answer to your problem, but with both seagate and WD drives I just attached the drive enclosure and the hard drives were recognized.
2116382
I bought this thinking the same thing. When I tried to do this, it did not recognize the files that were on the USB. So in my experience it did not work.
432089
Be sure to stop the device before removing. If still does not recognize, then unplug drive from PC and then plug in again.
3401
Thanks Dean, the drive was working so the format is probably OK. When you plug in the USB the charge light comes on but the data side is obviously not working as the drive is not recognised. You can hear the disks spinning but they are very quiet. Thanks again for your help. Regards: Brendan
505085
The drive may not be formatted or formatted with the right file system, you can check that in disk management or the drive could be bad but most likely needs correct format. I just tested mine with my Windows 8 laptop and it works fine.
489158
It should work. What do you mean not recognized? Can you not see the drive in Disk Utilities in order to format the drive?
1687481
I put in a drive with data on it and windows wouldn't recognize it unless I formatted it first. Works fine after formatting, but I had to backup all of my data before using the drive.
2153627
Two things you can try... 1. Try and reinstall it from scratch. As if it is brand new. OR... Check your device manager in your computer and make sure it is selected. Hope it helps! :-) (And what you'll want to select is the BD (which is your external disc drive we're trying to get recognized)...
218567
In my case, it's plug &play. I suggest you proceed via My files and tap on the usb drive. Good luck.
1458922
Yep. After using it initially, I couldn't get windows to see it any more so took it apart. The drive is a Toshiba, which gets great ratings on drives. The problem with the errors could be a windows USB3 driver. Still not sure. Might re-assemble it to see if anything has changed.
1466084
I have Windows 7 and it appears it would work if the actual disc drive worked. My laptop did recognize the device, the drive itself was defective.
908527
hii.. i bought this sandisk usb drive in amazon work for me in win7 and win8 in usb 3.0 connection maybe your usb drive something wrong or damge contact your seller...
1953906
Yes it will work just fine. I just tried it on my old Windows XP machine. After you plug it in, give it a couple of minutes to download the driver and recognize the drive.