Is product refrigerated (on ice) during shipping.
1357356
We keep it refridgerated on location and we ship it out with ice if the customer wants it with ice.
1489057
1) Yes, it does ship frozen in a styrofoam cooler with dry ice to keep it frozen up to 5 days. It is in cryovac packaging to protect freshness, taste and tenderness. 2) It is not cooked or prepared. There are easy-to-follow preparation instructions available on the label / packaging, along with a link to online recipes.
1824120
the product is not ship ice pack by can be done additional cost as long as the product the Sealed it does not require the ship cold the potency will remain as long as it isn't open
106951
Dear Valued Customer,To answer your questions: no, this product is not shipped in Ice and it will take 3-4 business days for delivery from our warehouse to the zip code provided. Thank you and have a great day.DrVita Customer Service
2110205
Linda..we keep heat sensitive products refrigerated until shipping and ship them with an ice pack
277849
No, I ordered several times from different vendors via amazon and first two times it was sent with an ice pack, last two times I ordered, product arrived hot and I was unable to give to my son! Called company and they told me unless, ordered from a physician's office, these so called vendors should not be selling this product and the company is not Liable for how long it has been stored or shelved without refrigeration! We have no way of knowing! I would not recommend, better to be safe than sorry!
1809282
Sorry we do not ship with any ice packs. They do not need any refrigeration for short time during shipping. When opened for use or when kept in inventory they should be kept under refrigeration. Thank you House of Nutrition
88221
this product does not have to be refrigerate.so it's shipped regular in box.
52693
Hi. Mine has never come on ice and I never have refrigerated. I think if it is kept from high temperatures you are ok.
386419
Dear Denise,Yes this is stored in a refridgerated space. We ship these types of items priority mail and with an ice pack. Lisa C Nutritional institute
954078
Hello! In order to maintain the potency of this product, we do require refrigeration once the item is received. However, we do not ship any products in cooled packaging. We have found that the delivery time is not long enough to damage the quality or potency. We hope this information is helpful. Take care. Swanson Health Products
433880
my experience tells me they will be fine to ship to you...however after opening any unused product should be refrigerated for future use
2264615
Hello, Thank you for contacting Swanson Health Products! We are happy to help! We do not ship products refrigerated. However, please be assured that when a manufacturer formulates a product, they are aware that the product will not be able to be refrigerated 100% of the time. The manufacturer knows that products may not be shipped refrigerated, therefore there is a very decent amount of time allowed so that a product can be shipped and still exceed its potency. We ship the products to our customers, exactly how we receive them. Please also be assured that this product is stored at our Swanson facility under refrigeration at all times. As long as your product is sealed and not in direct sunlight, its potency and integrity will not be compromised. We hope this information is helpful! If there is anything we can do to further assist you, please let us know. Our quality, value and customer service have made Swanson Health Products a trusted source of nutritional supplements since 1969. To help us build this privileged relationship with you, we welcome your comments and suggestions, as it is our pleasure to serve you at any time. Sincerely, Kimberly B. Swanson Health Products Customer Account Specialist
1971240
Hi MatthewThat is confusing about refrigeration. It should be kept in refrigeration while in inventory and especially after opening should be kept in refrigerator at all times. The short time during shipping and not be under refrigeration does not harm the product. There have been many tests on this subject by many companies and especially Renew Life well documented. I have been shipping these products for 20 years and we have never shipped with any type of refrigeration and there have not been any problems with products.Bobby House of Nutrition
2042150
Hello Karen, We do ship it frozen and we include ice packs, but very likely the product will not arrive frozen to its destination. I hope this answers your question!
706562
Hi, I have ordered this product twice so far and it does not ship cold. I refrigerate the package once I get it. The weather has been cool so far when the was recieved but I'm nit sure if ut's shipped differently in warm weather
155425
I purchased 2 bottles of this item on 11/28/2012, they are suppose to be refrigerated. I received it on 12/3/2012 with nothing cold on it at all, just plastic, to hold the items in place. Thank you.