I just received my second step. It has a different surface than the one I ordered from Amazon six months ago. Is the company changing the product?
1349552
don't know. surface of mine is a non-skid black coating. this is same as I have seen at my firness center for ove two years
1349553
Company has been improving their product(s) for safety reasons and durability
486838
I ordered them from the website Natural Area Rugs and not from Amazon, but I assume it would be the same. They came with a strip of hook velcro attached to the underside of the tread and a matching strip of loop velcro with a tape backing that you stick to the step.
11041
Based on the picture, it may be a new model. Mine came with the hollow legs off and they had to be "snapped" in the base.
333729
I bought one of these - It is great, and looks like the first picture. The second image seems to be an incorrect image uploaded by a customer
592501
Hi, I couldn't find any replacement for this model. I looked at Amazon and the official website. In Wayfair, I found replacements for another models, like Airus and San Francisco. Sorry about that.
575535
I had the same ? I think there was a mix-up on the Web pages with two different sets of dimensions for the same product number. But Amazon is aware of the problem and will no doubt have it fixed by the time I post this.
597196
I purchased this on October 15th direct from Amazon. It wasn't the 2014 version, but the 2012-2013 version. But I noticed the product image has changed to the 2014 version after I purchased it.
1337381
This is not the same basket I have. Amazon has changed the item a few times, for some reason. Doesn't look anything alike....
1473618
I, too, have noticed the same difference in this product. I called Tetra directly and they told me thatthe product should not look like this. They are sending me 2 new bottles.
1704582
The picture attached to this request is the correct one, but when I click to go to the item's page, it shows a different picture. Definitely an issue on the Amazon site. If you go to this page http://www.amazon.com/Elegant-Home-Fashions-Collection-Shelved/dp/B001KFH3RC/ref=pd_bxgy_hg_text_y . The item looks exactly like this but has 4 same feet. We bought three and they are all of high quality. Definitely worth the price.
1626096
I was unable to get just the tray replaced when mine came the same way. Go to the site where it was purchased (mine was Amazon), tell them your problem. They will email you a paid return sticker. Put it on your box and return the entire unit. You should receive your replacement soon.
1772539
Mine came from Amazon, but from a different company. Therefore; they are not the same. The picture is different. I sent them back and they re-sent them to me. Very unsatifised.
1787432
I do not have one that looks like the one in the picture. The one I have, is all aluminum looking surface. I have never used it even though I bought it years ago.
1024196
I bought this before then so I wouldn't know for sure. It's likely still the prior version. I'd assume they'd list a new version as another product.
1206643
When I received mine it was the correct product. I suggest contacting the seller (not Amazon). Did you get a different one each time or the same one?
2067727
From this picture, this isn't the one I have. I'm not sure which one this is. Maybe they upgraded the original design.
1325981
I ordered on 11-06 this Cosco step stool for $26.99 with another item from Amazon. I am presuming this is the same one you are inquiring about. This was a great deal from Amazon.