I just received this and plugged it in last night. When I woke up this morning, there was an odd smell and the diffuser was very warm. Is that normal?
1324284
The diffuser definitely feels warm to the touch and the pheromone does have a slight odor.....very light and not at all offensive
1324285
As jc answered, in my outlet the diffuser feels warm to the touch but not at all hot. There is a slight odor. I only occasionally catch a whiff of it that is very diffused, that is to say, I smell it when I enter the room but not when I stand directly over it. The liquid is evaporating very slowly, not even a third of it gone in 3 weeks. I think it is working as it is supposed to and I have noticed a difference in my anxious cat's behavior. I'd say give it time, see how fast the liquid evaporates over a week or two. If it is too fast it may be defective.
921353
Yes, I would say you have a defective diffuser. I have had mine for several months now and even when its on the highest setting and runs all night I still have 3/4 a bottle left in the morning. If you bought it from Amazon you may be out of luck with getting it replaced; but you can always go to the DoTerra website and find contact information. They are a great company and stand by their products; but I have always bought my DoTerra from a company representative...so I'm not sure how they handle purchases through amazon.
2245594
I haven't had that happen to mine...are you cleaning it regularly? I looked up cleaning diffusers on the computer and found a few easy to follow you tube videos with hot water and citric acid (found in the canning section of most grocery stores).
1227047
I can definitely relate, as the smell is over powering. I use scented plug-ins in the areas where I use these and that has seemed to help. I've used this product over a year and either I have gotten used to the smell or it fades over time or the plug-ins work. I don't notice the smell anymore.
1262197
No, I've had nothing like that with my car diffuser. My only complaint about it is that it doesn't put out much aroma. Otherwise, no problems. I'm wondering if you just have a bad cigarette lighter or bad fuse.
666351
Mine seemed to smell fine - so I'm not sure what you're experiencing is normal for the manufacturer. I'd consider asking for an exchange to confirm it's not something off on that unit. Just my $0.02 :-)
1508681
Mine never smelled so I suspect yours.may have been accidentally exposed to something. I should tell you that I am very sensitive to smells, especially of chemical origin. I would return it.
1738661
no, this is not normal. make sure that the unit is properly connected to a source and grounded.
40812
No, it shouldn't smell that way. You should ask for an exchange. Mine came with no smell and I love it - so quiet!
445634
Yours is defective, I would guess. Mine is ready to go within minutes of plugging in. I think mine heats up fast.
1508682
Personally, I would exchange it. When I first opened the package, mine had zero smell to it. Absolutely none. Which is exactly what we're paying so much extra money for, right?! I would assume there's something wrong with yours. I absolutely love mine.
2250712
The adaptor is warm, however I have never noticed a burning smell. I do unplug the fountain overnight so the motor won't burn out. Everyone is sleeping anyway!
1246464
It gets very hot but i make sure there are no flammable objects nearby. I have been using the same diffuser for about 6 months and noticed it was brown inside where there are small flaps. I thought it was some of the liquid burned to the plastic. Then just last week noticed that the small flap is cracked. There are a few small flaps but i removed it from the electricity due to fear of fire. Has anyone elese seen this? Is there a shelf life for the diffuser? Do i need to buy new ones ( i have several in the house). Thanks.
453523
I have never had mine emit this smell, so I would recommend you check to make sure you took all the adhesive film off all the surfaces. If you have already done that, then I would send it back if you can.
828051
Mine has an odd smell while using, too, but I understand that this is normal.
1575337
I think you have a defective diffuser! Directions came with mine. Top should remove very easily. Return that for a replacement!
1647348
I have only had my diffuser for a couple of months so have not had any issues yet. I have filled it a little too full with water and it would not work otherwise no problems. I see someone else said to use Dawn to clean it. I would try a little vinegar first.