Why is this item under review? Hey everyone - just ordered one of these and is to be delivered on Monday but just checked back here and it says it is under review and that there may be a problem with the unit?
165815
I haven't seen the "under review" item. I just see that it's out of stock. I got mine yesterday. No problems I can see.
1758229
No I don't but if it was missing from shipment I would return it as "defective" and request a new one. Hope this helps!
1490977
Did it sit out for awhile before you opened it? As soon as it is delivered, I unpack it -- which is problem if it gets delivered while you are at work! I would contact the company though, they ARE AWESOME and respond QUICKLY to any issues.
681845
Thank. I just returned mine to Amazon as well. I ordered another unit from another retailer (Amazon was out of stock) and am hoping for a better unit.
1508158
Thank you! I thought my unit was defective and I had a new one (different manufacturer) in my Amazon cart, ready to buy. I thought I'd try a quick search for help before buying a new one and am so glad I did!
2073146
Mine went out and they said they are shipping me a new one. I am still waiting but the tracking number says it should be here today. Sooooo... The person I was interacting with via email was polite and ready to make sure I was a satisfied customer. I can answer this question better once I receive it.
1436948
Mine shipped pretty quickly. It may be due to the New Year Holiday. Give it until Monday. Would be concerned after that.
1787758
I placed my order on March 3rd. I believe it was right when the link went live. I have not yet shipped. any person have their unit "shipped"
1908977
Mine is working just fine...no problems and works great. I did not see the reviews and I hope I dont have them problem
209934
I think this was a temporary problem. I planned to buy this unit around the time you asked your question and noticed the 3-5 week delivery estimate. I spent a day trying to buy one at my local hardware stores (not in stock) and when I returned to Amazon on 2/21 saw that there was the usual quick delivery available, so I ordered the First Alert 3120B from Amazon and received it soon after.
1084034
hello dear friend thanks for you email. Are you had order it?could you kindly give me the order ID, i will tracking it and tell you the tracking information in time. any other question pls feel free to contact me , we will try our best to serve you best regards kaka HBetterTech Corp.
865952
Same thing happened to me although much faster (after a week!) I contacted Monoprice b/c I'd ordered directly through them and they are sending a new one. Not sure what they would have done if I'd had it longer.
583316
Good points. It's still relatively new, and I wonder especially how the hard drive model has held up. My new one arrived DOA, and now I'm really struggling over whether to ask Amazon for a refund or an exchange. This baby may be intended to be Solid State all the way, which means the hard drive models will be unwanted period pieces in another year or two.
1198817
I just ordered one and will be inspecting it thoroughly and then reviewing it and the seller. If it's a knock off Amazon will hear about it and will be getting it back with complaint. I bought one day shipping so it will be here fast!
1794965
The unit linked to appears to be new. I purchased a refurb that proved not to work, and on the second go-round purchased new. The improvement over my old unit (Harmony 800--I think) was stunning. Nearly all of the things on the old unit that drove me b@tSh#t had been fixed. It really is a sweet unit.
737660
I checked a few of the reviewers posting histories. While the ones who have only a single record of reviewing any product might be cause for suspicion, there are many other reviewers whose records appear to be legitimate. I'd suggest that this is not a case of a manufactured conspiracy, but simply a case of poor manufacturing quality control. The buyers who got good units were very satisfied. The buyers who got less-than-good-units were not very satisfied. BTW, this product is currently on sale at a daily-deal website for $69.99 delivered. Your review (and others complaining of poor quality) convinced me to purchase this product ONLY if covered by a "satisfaction guaranteed" warranty.
726224
Thanks. Now it also shows reviews again. Strange. It did not show any reviews nor the link to write a review when I posted here 5 days ago. Maybe it was a glitch in the Amazon.com website or something. Cheers!