How easy can you access the inside of this machine for paper jams? Im talking serious paper jam, not just a miss feed.
1352343
I never had a paper jam on this machine. It does have lots of access into it for such reasons, though. Anything with a green piece or color when you open it up means you can move it in some way, shape, or form to help get into it. The cartridge door opens up and you can pull the tray out. In the rear you can open a large door.
2017162
The paper feeds from the front. There is a small switch that is activated when the paper is fed. The scanner would work a lot better with a paper guide. Not appropriate for large scanning jobs. Software is activated on scanner's connection.
93781
I had the same question! I use mine for card making all the time. I have had an HP all in one for several years rarely had any problem with jamming...but an original HP ink leaked and ruined the HP printer and now have to get a new printer. I seem to be going in circles with what to buy.
795887
My is loud too.Have problem of paper jam a lot. and damage the drum, makes a lots of dots on following prints.No Solution.
1164278
No answer, just want to concur. The printer claims it can handle cardstock by offering a paper setting in its printer manager software for cardstock but it always jams when trying to feed it from the tray.
1271100
I have had very occasional paper jams that are VERY easily resolved by easy access to the rear ( there is a built in visual direction via the touch screen: also for ink changes etc.) P.aper feed itself has not been a problem for me except if I try to use really wrinkled paper. much better than another brand and another HP 7960 color printer I had before.
1288989
The paper feed is really good. However I suggest that if you are printing on cheaper 20lb copy paper you should fan the paper stack before placing it in the feed tray. Most paper feed problems are not the fault of the printer but rather the fault of the paper - such as the leading feed edge becoming wavy (for want of a better word....) from humidity. We have many Brother printers and they all perform flawlessly. We use isopropyl alcohol to clean the input feed/roller/s every 2-3months by swabbing it with a clean cloth. Don't use a cotton bud or any paper towels as they can leave small fibers on the corona wires, fuse rollers etc. Hope this helps.M The paper feed is really good. However I suggest that if you are printing on cheaper 20lb copy paper you should fan the paper stack before placing it in the feed tray. Most paper feed problems are not the fault of the printer but rather the fault of the paper - such as the leading feed edge becoming wavy (for want of a better word....) from humidity. We have many Brother printers and they all perform flawlessly. We use isopropyl alcohol to clean the input feed/roller/s every 2-3months by swabbing it with a clean cloth. Don't use a cotton bud or any paper towels as they can leave small... » Read More The paper feed is really good. However I suggest that if you are printing on cheaper 20lb copy paper you should fan the paper stack before placing it in the feed tray. Most paper feed problems are not the fault of the printer but rather the fault of the paper - such as the leading feed edge becoming wavy (for want of a better word....) from humidity. We have many Brother printers and they all perform flawlessly. We use isopropyl alcohol to clean the input feed/roller/s every 2-3months by swabbing it with a clean cloth. Don't use a cotton bud or any paper towels as they can leave small fibers on the corona wires, fuse rollers etc. Hope this helps.M « Show Less
2083771
Since I'm not with the printer ... at father-in-law's house .. not sure. But if he was having paper jams I'm sure I'd have heard about it (see him almost every day). However, sometimes copiers are sensitive to paper direction. Try turning the stack over. In the past paper had to be put in the tray a certain side up and the ream wrapper actually had an arrow showing you this. If I find out more I'll let you know.
292690
There is a lever that separates the rollers in order to pull out a jammed paper. I think using that button caused my machine to lose tension on the rollers though. This machine didn't even last me through the hot pockets it came with!
1623817
Sounds like you need to have a technician check it out. I have had this printer for a little over 2 years of daily office use and have never had a problem with jams unless I try to stuff too much paper in the bottom tray.
922216
They at times. This is designed for heavy duty staples. Standard staples, wont pass through a certain number of pages and will break under pressure of the machine. If they do successfully pass through, look forward to clearing jams regardless. Its cheaper to go the right route and buy the heavy duties one time.
1842298
I had to upgrade to the next closest model when my old printer died, but this one is very similar. If you lift the lid, there should be a black handle on the large plastic piece that hold down the paper near the back. lift that, and release the paper that is jammed. Then make sure to clearly press the black piece in place again, and it should work fine. Your manual should clear up any questions as well. Good luck!!
555922
I am not an expert but I had a bad paper jam and I ended up almost taking the whole printer apart. I figured if I broke it and had to get a new one it would be cheaper than calling a computer tech over to fix it. Not sure if the help job aid will help - if you can access it it should give you instructions on how to get the paper out. Good luck.
163686
I have . The major problem is you can't put very much paper in shut and it jams frequently.
1058628
No manual paper feed slot. Does not handle large card stock very well (tends to jam). Haven't tried any other paper products.
909363
I have no idea if this is an updated version but I can say I have had no problem with paper jams. I do like this printer very much.
1246706
Chuk, the feeder on top is only for the copier, the software for scanning only handles on page at a time, you adjust then add the next page <edit> which can be in the feeder <end edit>. You can print non-standard paper, I used thicker than 50lbs paper(cardstock) when printing on parchment for for a project my son put together. Envelopes twist very easy so you can only load ~10 into the tray and have them print correctly. Very solid performance and a word of advice if you choose to pick up this model. after the toner is reports it is out, you still have many pages of toner left in that cartridge, Keep using it until a color fades, then change. I've done >200 on Black and around 100 on the colors. Chuk, the feeder on top is only for the copier, the software for scanning only handles on page at a time, you adjust then add the next page <edit> which can be in the feeder <end edit>. You can print non-standard paper, I used thicker than 50lbs paper(cardstock) when printing on parchment for for a project my son put together. Envelopes twist very easy so you can only load ~10 into the tray and have them print correctly. Very solid performance and a word of advice if you choose to pick up this model. after the toner is reports it is out, you still have many pages of... » Read More Chuk, the feeder on top is only for the copier, the software for scanning only handles on page at a time, you adjust then add the next page <edit> which can be in the feeder <end edit>. You can print non-standard paper, I used thicker than 50lbs paper(cardstock) when printing on parchment for for a project my son put together. Envelopes twist very easy so you can only load ~10 into the tray and have them print correctly. Very solid performance and a word of advice if you choose to pick up this model. after the toner is reports it is out, you still have many pages of toner left in that cartridge, Keep using it until a color fades, then change. I've done >200 on Black and around 100 on the colors. « Show Less