The one I received is bowed across the bottom, making drinks sit at a slight angle. Is this typical or a fluke?
1323879
It is a fluke...I ordered several and they were all leveled. Yours must have warped...exchange it.
1618194
I just saw the pic if the unit. It may be different then mine...mine is fat at the bottom and smaller at the top..
796539
You may need to line up the carafe better. The hole is very small so being off even a little bit can cause it to spill
567999
Mine doesn't slant for some reason and I don't see that it is adjustable. I keep looking under there and I can't see it would ever move.Last one I had annoyed me b/c it slanted and wiggled. Love that this one is sturdy and straight. Have the company send a new one! Yours might be defective.
1962313
I have bought several of these. I did receive one that was "off". Did you adjust the bar under the table so it went to a lower placement?If it cannot be adjusted under the table, you should return it. My other 3 are perfect!!
1689221
I also had this issue. What little bit that did go on it didn't go in straight so the top section was leaning. This is really not a well made piece of equipment.
231018
Make sure you get the carafe directly under the basket all the way in. It's a little stiff at first. If it's not all the way in the shut-off valve may not allow the drip/brewing. Otherwise I can't imagine what's wrong.
917081
Hi. The bottom isn't actually flat. The bottom is raised between 1/8" and 1/4" from the edges. If you plan on using this mug with your coffee machine, make sure it will fit because it's quite a tall mug.
1374879
Mines just unfolded,maybe you had a bad table.Tell them to send you a replacement.
567998
I don't understand what you mean by "the table top slants downward" - do you mean front to back or side-to-side? Mine is level in all directions so it's possible that the bolts under yours are loose and/or have shims (washers) incorrectly installed. The framework under the top should be level; if not there many be a manufacturing error.
1945998
the bottom of the spigot is parallel to ther floor. the top of the spigot has a slight downward angle.
1055965
For me, 1/2" from the top isn't normal. If it's bothersome to you, exchange it.
521244
Mine drips out of the bottom of the handle., def a design fault., they did replace mine free of charge., but after a month that one did the same :(
1872773
I'm convinced that there are a bad batch of these out there (and may be why Amazon has the product suspended right now). I own other Chef's planet pourers and there is no need to do this as the ground glass fitting should hold fine. I just got 2 of the 8oz models and one is perfect but the other one the pourer does not fit correctly. There must be a defect in manufacturing or they are shipping the tip from the wrong size unit.
1386262
I haven't refilled yet but I know in the instructions it is very specific about not turning the bottle upside down...I wonder if there is an air bubble in there or if something is clogged? Send it back to Amazon before the warranty is up...I have made the mistake on waiting on other products and I was out of luck.
832054
I have the same thing. I sort of tilt it until it feeds water to the bottom
111172
Make sure the inside of the filter holder is clean, over time the gasket will loosen and the handle should end up centered. As for the drip/steam, you may have packed the coffee too tight, or your grind is too fine. It takes a few tries to get it right.