I have installed this one but it does not work with remote what should I do?
1344830
recheck instructions in codeing in the remotes. Otherwise their customer service was very good when I needed some help
1344831
Welllll, we have this problem too. I called the company and got a new remote and it still didn't work all the time. We put a titanium battery in and it's now working all the time but I really don't know if that's why.
1344832
Call the 800 number they will walk you through step by step. Happened to me but customer service walked me through it!! I'm going on my 3rd year and I love it!!
1344833
send it back, we had to. I stopped working and locked us out of the office. Note the remote only works from the outside. it does not work from the inside.
1813638
Read and make sure it is compatible with your remote/opener and it should work.
2136751
Are you saying the remote would not work? Or the unit itself? The unit gets plugged into the wall socket. If the remote won't work, I would contact the company.
2055261
sound like some one did not read the instructions , I never use the remote except to set up the unit first time,works total automatically . you can use the remote but why ? read the instructions .
1920232
I installed my new remote per instructions on package, and my old remote still functions, as well as new remote. I use old remote as a backup. Hope this helps.
1406302
I bought an extra remote and they both work. I think it should work but I would ask Gokyless
1678257
No set-up should be required. Sounds like you either have the wrong remote, or a defective one.
1978207
if the receiver works and not the remotes, it probably means your remote does not have the same codes as the receiver. Try putting the codes in all of them again
1575422
Make sure the volume on the box itself is turned up. I had the same issue, I thought, then after adjusting the volume on box itself, I found that the remote worked again. Hope that solves your problem.
1842526
I suspect that the remote is broken. Unfortunately there is no pairing required, so doubtful it is programming related. Try unplugging everything and see if that helps. This company is no longer in business you out might be screwed. I will look at my unit and if I get any pearls of wisdom I will send them your way. Hope it works out...
1363574
i did not rely on the instructions manual. merely played around with the remote until i got it working. sorry about that.
298474
Your model has a external receiver connected to it. I need the model of the receiver to know which remote you need.
1401525
make sure power supply is 12v DC. make sure terminals have correct polarity (+/-). make sure remote has battery and is inside it properly. make sure strip is connected/plugged in properly to the controller. if after all that it still does not work, you probably got a faulty controller, and need to send it back
294663
You need to make sure the remote is compatible with the system its self. Sometimes they are compatible sometimes not. Just make sure remember ita the system and the need control uou need to varify.
713378
I'm sorry that I don't have an answer for you. I am having the same problem. I just moved and can't find my remote. If you find out where to get it I w like to know as well
1872318
I do not see a problem with that but I would research to see if it is a recommended replacement for your model. Also try calling 1-800-remotes
2136749
Mine worked fine, but it sounds like you have a defect remote. I would suggest contacting the vendor. They will probably just send you a new one.