I have one handset (purchased a total of 6) that will not sync. After at least 10 tries, I give up. Any suggestions?
1354819
If you had read your manual, it states clearly(and on the features listing on Amazon for at least one of the base units) that the base can only connect to 5 handsets.
1354820
I Bought 4 of them and didn't have any trouble. it is probably defective, and I would probably send it back.
1354821
The system will probably handle only five and therefore six is one to many.
1354822
If you bought the phone that goes with the CS6609 and it won.t sync, you probably have a defective phone. I bought a base with two phones and the companion phone for it and all of them work. Suggest you call VTech they are very helpful.
1354823
I did the same thing, ordered 2 phones that didn't work--went on the internet and found the phones that matched--they will tell you !! which ones work and the ones that won't
1354824
You have to have a base to use the accessory hand sets. My base is a vtec cs6619. I put the new handset in the base and within a few seconds it beeped and was registered. It worked fine for me.
1354825
Are you synching to the main base phone. I have a base phone and 3 handsets...the synching went well.
142354
I have 12 of these phones in my business, and have never had an experience like that. I suspect it is a problem with the telephone. If you have more than 1, try disconnecting them 1 at a time, to see if they all have the same problem. Also make sure that the right hand button that says "CELL" is not in the "ON" position. Next contact Uniden, their products are usually pretty good quality.
1198749
Mine is syncing fine. Since you just changed the battery you may need to redo the pairing to the app.
1133332
You have to REGISTER it to the base unit. You didn't mention whether it was in the same model family as the portable handset that was already included with your base unit. If it is not, then it might not be able to be paired (registered). See the phone's user manual.
1758212
If it is not too late to send it back, do so. I had the same problem and others and gave up. These phones are expensive and not fully realized even when they work. I would suggest that you cut your losses.
1786080
If you have the base it's very easy to pair the handset - the info in the manual is very clear. Hope this helps!
1210586
I had to pay Panasonic to tell me this. I had the same problem - 6 handsets and 1 quit working. Using the old nonworking handset, you must go to "Handset Settings" and find "Registration" then find "Deregistration". Deregister the phone you are replacing before you follow the directions to register the new handset.
1141920
Sounds like it may need to have the rechargeable battery replaced. All 3 of my handsets started acting the same a couple of months ago and that was the solution.
1566724
I'm currently in the process of returning the extra handset 52703. Unfortunately the extra handset would not register at all...not sure if I would've encountered the same issue if it did register.
1205410
Bring it close to handset if possible I think when I programed it I used the handset menu to do it. I know it took me a while to figure it out but I think that is how I did it. I am almost positive I used the menu on handset good luck
1561348
Hello, It appears that one of the three handsets is faulty. You need to do some simple tests to eliminate the bad one. First unplug the two remote bases and remove the handset battery. Now with just the base station and one powered handset, dial your home number with your mobile. Have someone else pickup and see if you can communicate. Then remove that battery if it worked and try the next handset, 'one at a time' until you find the bad handset. If none of them work correctly, then the problem is with the main base station unfortunately. The remote bases are charger only bases as you know. I do not see a pinhole opening on the main base to insert a small pin to do a factory reset. The only thing to try is to unplug the power and landline phone cable and wait five minutes or so. If that won't correct the problem, at least you'll have determined the culprit. On a positive if one or the other is bad, you can get the single item at Walmart or maybe even here. You also could call vTech customer sales/support chances are they would replace the faulty component free of charge. They have been an excellent manufacturer to deal with! Their contact number is on their website, best of luck solving your problem!
454996
Fred, if you have not managed to pair both phones yet please email me and I will take you through it. Robin Ward [wardrobin@live.co.uk]
1283132
All of the handsets are the same. You just need to give it a number when you pair it to the base, it doesn't care where the handset is located.
979991
Ok. Some possibilities: and none of these are meant to be judgemental because I've done them.First: make sure the volume on your phone is up and the "do not disturb" function is off.For the handset to work for two weeks then suddenly stop is more a sign of changes in the phone settings.Remember that the center button on the handset turns the connection on and off. Best bet is the volume control on the phone. We have 3 of the handsets and my cousins have two. No problems at all.
1772602
They dont sync right. Mine do not sync either. Took a chance and got burned.
2042407
I had the same problem. I keep messing with it and it finally paired. I also moved my cell phone to another room, because I thought it might be the problem...not sure.
789363
I can't give precise information about this. What i do know is that i bought a uniden base that came with 1 handset, about 10 years ago. the new handset i bought this year from amazon should have been compatible according to the information on the amazon site. i couldn't get the handset coupled with the base, the "firmware" was not compatible. i ended up harvesting the battery from the new handset and put the new handset, and the old battery, into the good will donation box. good luck.