does the company contact everyone to see what "fill level" they want? It is important to me that the pillow be quite flat, as I am a stomach sleeper (
1329196
If you give them a call, All About Down can make any weight (ounces of goose down fill) that you want. They offer light, medium (on Amazon), supportive, and firm. All the pillows weights still have some give and can be made softer or firmer at any time. An email is generally sent out when people order just to let them know they have several options.
1375404
I had a problem and when I asked for new mattress cause how lumpy it was, they told me to use a ruler and flatten to show lumpiness. That's impossible. You have to lay on it all night to realize how damn lumpy it was.
1641852
God love you. Same thing happened to me. I bought the 11" memory foam. Only one person mentioned that the mattress was very firm and that was unfortunately after I purchased it. Damn thing kept getting harder, and I kept buying more foam toppers for comfort. Fortunately, my mom needed a new mattress and she has to have very firm. I gave her the hard 11" and ordered an 8" pressure relief memory foam and I love it. Feels so good to sleep on my side and not wake up hurting! So forget trying to "fix" that hard mattress and just get another one. You will quickly forget about the money you threw away! God love you. Same thing happened to me. I bought the 11" memory foam. Only one person mentioned that the mattress was very firm and that was unfortunately after I purchased it. Damn thing kept getting harder, and I kept buying more foam toppers for comfort. Fortunately, my mom needed a new mattress and she has to have very firm. I gave her the hard 11" and ordered an 8" pressure relief memory foam and I love it. Feels so good to sleep on my side and not wake up hurting! So forget trying to "fix" that hard mattress and just get another one. You will quickly forget... » Read More God love you. Same thing happened to me. I bought the 11" memory foam. Only one person mentioned that the mattress was very firm and that was unfortunately after I purchased it. Damn thing kept getting harder, and I kept buying more foam toppers for comfort. Fortunately, my mom needed a new mattress and she has to have very firm. I gave her the hard 11" and ordered an 8" pressure relief memory foam and I love it. Feels so good to sleep on my side and not wake up hurting! So forget trying to "fix" that hard mattress and just get another one. You will quickly forget about the money you threw away! « Show Less
1540481
Poor choice for stomach sleepers. I'm one of those restless people who sleeps in all manner of positions, and trust me there is NO way to sleep on your stomach on this baby. I adore this pillow, but it's not a stomach-sleeper's choice.
155902
For this particular pillow, I thought that it only came in soft. Does yours look like the one pictured? Yours should feel like a memory foam. If not, or if you just don't like it, then I'd look into returning/exchanging it. Good luck!
1507622
It will flatten down wherever your body presses the hardest, if you are a side sleeper it will flatten 3-4 inched at the hip and shoulders. This will create lumps where the displaced filling bunches up making it uncomfortable if you change positions at night. It will engulf you as other reviews say, not very comfortable. Mine is going back.
2134413
I have two pillow cases for this pillow. Ones is this quilted, the second as from Bed, Bath and Beyond. This quilted, I find given a 1 out of 10 is a 7. Just on a comfort level. My pillow initially was filled pretty firm but after several nights, I let quite a bit of water out so I can tuck it and free form it under my chin, neck, head, etc, when sleeping which I prefer. The BB&B case is a more quality high thread count and soft material which makes the difference for me. Both pillow cases made for water pillows fit exactly as stated and I personally have not have an issue concerning that. Although this case was a tad bit of a tighter squeeze getting into but is not tight once it's on. The pillow does remain flattened out, at least mine does with it's water level which I have chosen. I give it a 7 because it's not a soft and not as impressed with the imprint, doesn't have the same thread count and was about 2-3 dollars more when the store is right here for me. It's not bad though. Hope that helps.
1823256
Yes, I have, however I purchased the travel pillow with a denser down from the manufacturer, http://www.allaboutdown.comIt is the same exact size, but has a denser fill. It works very well. Good Luck!
1500539
Jean M. The pillow leaked immediately upon filling it. We never had the opportunity to use it as it became soaking wet on the opposite side of where you fill it as we were filling it. I hope this makes sense. We have a friend who has several of these pillows and has never had an issue. This was our first pillow and it will be our last too. The whole return process is becoming frustrating.
3207
my pillow was firm not hard. It was much firmer that a regular pillow. I have been sleeping on it for abouta month and with the exception of me wanting it to be longer I don't have any other problems
1859477
I'm the same height as you and very petite, and have the same preferences as you. I loved my goose down pillow, but hated that I had to keep fluffing it. I purchased this pillow in "low loft, firm," and it's a little too firm for me. Also, I find that when I awake that I'm hardly on the pillow because it might still be a little too high. So I'm exchanging it for the "low loft, plush."
687436
It should be flat. I'm guessing your base isn't level; the mattress is still expanding; or perhaps it is defective but this would be a really big quality control oversight if it is a defect.Mine was misshapen until about 48 hrs after it was unpacked
613182
I had them. I believe its the manufacturing process/quality issues wherein sometimes the pillow doesn't come out with clean contours. I had very few of these and again these didn't impede the feel of the pillows. As long as it doesn't affect the aesthetics and functionality I was ok with it. I believe its your call on what you see.
1210147
I am a tummy sleeper as well, and have found my pillow is a bigger problem than the bed. I don't sink into this bed much at all (it's nicely supportive) so my back/neck is more bothered when my pillow is too thick. I've found a thin pillow is best to avoid the arching that causes aches and pains. I use a hull pillow so I can adjust the thickness, and between that and this bed my back has given me very little trouble.
983353
The pillow is sightly smaller that a standard pillow shaped like a rectangular doughnut with the middle having less filling than the outer ring creating a natural hollow for your head while supporting you neck and is very comfortable, I would describe as being a neutral position , I would only advise that you check the sewing as we had to stitch the end when i came undone. My wife cannot sleep with any other pillow.
210947
It seems others had better results than I had. I loved my pillow - but after only two months the filling seemed to collapse and shift in the smaller neck roll which is the part of the pillow where my neck rested. I contacted the company and they sent out a replacement. I've only had my replacement for about three weeks and I'm hoping for better results.
1877460
I'd say the air in the pillow contours to fill the area that needs support. You barely fill the pillow with any air.