My black pigment ink cartage stop being recognized after about 5 refills what do I do? I'm also starting to see colors missing (3 month old printer!!)
1361211
Missing colours sounds like a clogged printhead. As for the cartridge...I don't know why
1361212
If any cartridge, after refill, is not recognized as being full, its a matter for the manufacturer to resolve. I would try to contact the manufacturer for a solution or a replacement. Missing colors suggest a clogged print head. I would suggest performing the various cleaning procedures described in the printer's owners manual which is often available on the manufacturer's website.
1361213
No problems yet, but only one refill. Check to be sure that there is not ink on the chip at the bottom front of the cartridge or on the pins that make contact with the chip. Clean them with a Q-tip and rubbing alcohol to see if that helps. As for the colors, try the cleaning function that was mentioned in another answer. You can also remove the print head to see if there is any spilled ink on those contacts. If all else fails and you are still missing colors, soaking the print head in Windex for a couple of days, then rinsing in water can help dissolve clogs.
1936026
I don't recall if I had any issues like that or not. I'm an IT guy/computer nerd anyway so if I did, I fixed it immediately. With that said, I would recommend turning your printer off and then back on. Even try some different things like putting old cartridges in when printer is on and then turn it off, pull cartridges out and replace the new cartridges just before turning the printer back on. Make sure that any tape that may have been on the bottom of the cartridges is also removed. You'd be surprised how many people forget that. One thing to look at also, if the problem persists, is to check the settings on the actual printer and look at the ink level. If the ink level is showing that everything is full, as it should be, then the printer is at least detecting things that far. Hope this little bit will help, if not feel free to post back. If you end up having to post back, let us k ow what you be tried, and the specific issue you're having. This way I, or someone else, can give more accurate advice to further troubleshoot the issue. :)
1002628
Sorry to hear about your problem, I never had any problem with mine recognizing the ink cartridges. I have ordered 2 different package deals and they both have worked. I would say that you have a problem within the printer itself. To have it fixed would cost more than getting another one. Unless it's still under Warranty.
1041607
Go into maintenance menu and check ink levels. You may need to order more cartridges. I get mine thru Lexmark.com. I joined the rewards program and get free cartridges with every five I buy and every five empty cartridges I return.
1636530
I don't have an answer to this particular problem but.....At first I was very satisfied with this cartridges but after about 10 prints the color faded and then even the black faded. If one can make only a couple of prints with the refilled cartridges, it'll be cheaper to buy the original. Which I did after a couple of frustrating prints and try's to get it working correctly.
1256922
Also be careful. I replaced 4 of them at once and now it says the last ink is not recognizable. I even bought the original one there and it still says can not recognize so I would replace just one at a time.
535174
I've also had some issues with printing repetitive sheets and it not having enough ink. The first thing to try is just running a printer cleaning cycle. If that doesn't work, I have removed the cartridges in the printer and sucked ink (using the supplied syringe that fits over the cartridge outlet on the bottom) into the cartridge and that seems to fix the lack of ink problem. I've been using the continuous ink system for over a year now and overall it has saved me hundreds of dollars with only a little maintenance issues.
1692863
why won't my hp 6500 print in black? It is a new cartridge that worked previously. I've tried taking out all the cartriges and cleaning them...turning it off and on...unplugging it etc... Any suggestions?
1114771
Rena is wrong. It will print "Black" using the Color Cartridges in a" run out situation". You can replace individual cartridges . It is not necessary to replace them all at a time. Replace as they run out.
2061952
Using the cartridges is always interesting. The chips onthe cartridges need to perfectly match the pins in the printer. If you are getting "cartridge not recognized" that may or may not be solved by removing and replacing the cartridge. If you are getting noting, power down the printer, let things reset and then try the new cartridges. I consider these a boon when they work and am not too disappointed when they don't. You might also try cartridges from one of the other packs. I hope this is helpful - and if not, truly sympathetic.
1063793
I have the same problem. I am forever buying new black. The color lasts a bit longer. I keep an extra black around all the time. I bought a Kodak printer when my old HP died. I wish I had never made that purchase. $$ $$ $$....
1174053
you need to have some ink in all the cartridges- just about all printers nowadays work that way. any empty cartridge will stop the printer(not sure if it can be empty but in the slot, but i know pulling the empty cartridge will keep the printer from printing.if you only use black the other cartridges will last a LONG time with this printer.
1507460
Probably your printer is not reading the cartridge chip anymore try to instal a new black ink cartridge this cames with new chip included and i hope this will help you to print with the black ink again.
1739409
Thanks for getting back to me. My problem is that the small one is the one that is getting empty, and the big one is still as full as when I first bought the printer. I print mostly documents, but don't know how to force the printer to use the big black cartridge. I am thinking of trying selecting "grayscale" more often, to see if that starts drawing down on the big cartridge. I have previously just selected color printing, even if doing only black and white documents.Again, thanks for answering my cry in the wilderness.Cheers!
1521575
your printer comes with ink, which is considered a starter pack that hold a lesser amount of ink than the slandered cartridges.(typical for all printer manufactures) when I ordered my printer I also ordered both black and try colored cartridges for I knew that the printer came with starter cartridges. On your LED display (if idle) press OK on your printer and your ink status will appear. this will show you your ink levels individually and it will also show you when a certain cartridge is low by indicating LOW. if you are a Prime member this is the time to re order and you will receive the replacement in two business days. there is also a ink status monitor setting that will appear during set up that will put an icon in the lower right hand corner on your PC's monitor that you can click onto view your ink status and will automatically inform you when a certain cartridge is getting low. you only need to replace the one that is low. DO NOT use cheap refilled cartridges, they are prone to leakage and can cause permanent damage. I hope this helps... 0
1577826
Same thing happened to me. After not printing(B&W) for awhile, I took out the black cartridge - carefully, to avoid stains - and wiped the ink orifice with an alcohol-soaked Q-tip. I might have done it more than once; at any rate, it worked and the ink now flows well. The color cartridges were OK, but I am prepared to repeat the trick if necessary. It's worth a try. Good luck.
1301771
You don't . This printer is notorious for NOT working when printing black. I was sent new printing heads& new cartridges, neither of which solved the problem