I bought it a few months ago but it is broken. The water boils but doesn't reach 212 degres. What should I do? What's the warranty?
1358050
out of luck this china company that made this went out of business. Researched this after mine failed after 9 months. Went back to dependable water wise 9000, my previous unit from them worked for 5 yrs. Cost is a bit more but way better quality machine that lasts
1358051
hi if you are talking about the water maker, i think the warrenty is one year you need to call westinghouse support ask them i think that this model is discontinued so i dont know if they will be able to replace maybe take in for repair,if that dont work maybe a mom and pop shop that specilizes in small appliances
1416662
I purchased mine in November, I couldn't give you an answer, I had to send it in for repairs because it was leaking a lot. I'm upset because I sent it in two weeks ago and I have had no response from them. I hope to find out something tomorrow and I hope I'm not out $90.
1060610
212 is a rolling boil. You do not want that. Try the next two lower settings. I think this gizmo is fun!
2090826
I got a hold of Amazon mine started doing the same thing after about 6 months, I was told who to contact the company and they said it only had a 90 day warranty, I could ship it to them to look at but was going to cost 75 dollars, now why would I do that, So I wont buy from them anymore not a good recomendation from me sorry
1177942
They are an inexpensive appliance with a limited life expetancy. How old is the unit? They have a heating element just like a hot water heater or oven and it will eventually just burn open. If not still covered by the warranty, it's best to just replace the unit. The part to fix it will run as much installed as a new one. Call manufacturer and see if they will do anything for you.
1333476
If it won't brew then it is the water pump. Either it needs to be primed (see advice from others) or it may be faulty. My current one needs to be primed every now and then.
891437
It is well past the warranty so that course of action is out. I believe you can contact the company customer service department and ask about repair - you will probably have to pay shipping both ways and the cost of repair. Check first to ensure it doesn't cost you more to repair than to replace.
888234
We had one and in order to fix that problem, it had to be shipped back to the company, packed in a exact way and they supposedly would reset it. Ours was only 1 yr. old and we had used it 3 months during the winter. We paid more for a better warranty and we ended up just junking it. Good luck as we were not happy with the iHeater.
717571
not close to boiling, only 170 degree or I would have bought it along time ago. I am looking for one that boils to 212
243069
I'm going to call them today about mine. I got mine last September for my birthday. I have been having pump issues, as well as it has started to leak underneath. I'm glad to hear you had a positive experience with them. I emailed their customer service department today. I guess I need to call instead. I will do so when I get home. I love my coffee brewer, and I descale it every 4 months religiously (even though I only use bottled water). I will let everyone know the outcome.
1069765
I would contact Heidi, the owner, about that. It does not sound like it is functioning properly. Is it fully heated up before you use it?
1379439
Depending on how long you have owned it, I would first go to the vendor on a warrantee concern. After that see if you could either purchase the component or canabilize it from a defective unit.
2020291
This sounds like a defect to me. I would contact Hamilton or see if Amazon can replace the coffee pot. I've never had this problem.
1530357
First make sure you have a connection to the web. If you do and It does the same then I don't know what you can do yourself but you can do some other things. Contact the seller and tell them the problem. If you had this for too long a time then they may not do anything for you. If your past your guarantee time then I would just go to an electronic store. Be very polite and ask them If they can help you solve the problem. If they say a part needs to be replaced then It's up to you If you choose to repair It. Personally, I would toss It out. It may cost more to repair then what you paid for It. Life's lessons can sometimes be costly. Never buy a cheap gadget again. There's a reason why It's cheap. I didn't buy mine for myself but for a relative. I told him over and over to not buy It but he did and It broke. Better to save your money and buy a better one with a better brand and a good warrantee. Other then that.... Good luck!
1810309
I have had mine for a year with no problems . love my machine. Have you contacted Amazon. If you have only had your machine for a short time you may be able to get a new one . so contact Amazon
984767
Weird! I just had a repairman in today about the same issue. That is why I came to this site just now & saw your comment. I am trying to find out if I had any type of warranty. I bought mine in May of 2012 & it stopped working properly about 6 months ago. There is some sort of leak. It is going to cost about $400 to repair - that is including $85 for coming out & diagnoising problem.
522627
Before you buy a new one (they're not cheap), contact the distributor/manufacturer about any warranty that might cover your situation. There known issues Sounds like you just got this model. recently.