I HAVE SAME PROBLEM,WILL NOT PRINT BLACK
1321623
John, unfortunately I have no answers for you. The last print job I attempted to use the Brother for was URGENT and imperative that I have it that evening. After much frustration and approximately 2 dozen sheets of wasted paper I finally gave up, emailed the document to my neighbor and got her to print it. I suggest you buy another printer, HP, Epson or Cannon and have it on hand. I have had all three and got good service from them. The best was the HP. The Brother Printer did not even last long enough to use the print cartridges I purchased when I bought the printer! The Printer went into the trash, ending a constant source of frustration I would not wish on my worst enemy. I have these new ink cartridges setting here to remind me to NEVER EVER consider another Brother Product.
651122
Are you sure you're really printing grey? Check the RGB values on the color you're trying to print. If all three values are not the same, or very close to the same, then it's not really grey. You may have a screen calibration problem in that case. Or it could just be a poor batch of ink. The ink I have seems to be on par with the original Epson ink I've used except for the black which, to my eyes, is much closer to black than Epson's which always looked more like a charcoal grey to me. It's possible that this black does have a color tint to it, though. It's so dark, though, that I can't see it if it's there. The Epson ink, while not quite "black", at least appears to be pretty color neutral.
300439
I have printed in only black and white. Just now, I removed the 3 color cartridges, and it would not print. May be missing something, but I think all the cartridge slots must be filled.
1371351
I got the same error code. I checked the ink levels & found that the black was low & needed replacing.
1687886
What is the problem exactly.Put paper in it first. Then print something, put legal size paper in it and print a legal size paper. Try that first. Mine just worked
455735
My cartridges have not run out yet, but I'd bet that if you specify Auto/Color, then it would not work because there is no color available. If you specify (from whatever machine you're printing from) that you want Black, then it should work fine. That's how other printers have worked for me.
1040563
Check your cartridge holder. If your black one is larger than your colored cartridges you should be okay. There should have been a little color card that came with your printer that states the cartridge to use, ex: hp564/564XL
2198532
I have these king of problems a few times. You need to take out the ink cart and put it back. turn off the power and restart. It will work again.
805604
Hi Angela,, what I did when that happen to me, was, I took all colors cartridges out, yes even my empties, an put them back in, an made sure they clicked in place, try it, it worked for me, then restart the printer.
1163611
Sorry, but it has been a few years since I've installed it, I can't remember. I think I followed the instructions in my manual which is how I found out what the problem was. Also my Printer is a Canon Pixma530.
2002690
Do a hard Reset of printer, unplug (don't turn off). Unplug, wait 30 seconds replug and let it start up....take each ink cartridge out, close n lock each color....unplug again, replug and restart then reinsert each color again and lock properly....see what it says and then if still not working properly refer to the Brother manual. I've had many different brother printer over the last 15 years I've never had that error, hmmmm but try that. :).
1739409
Thanks for getting back to me. My problem is that the small one is the one that is getting empty, and the big one is still as full as when I first bought the printer. I print mostly documents, but don't know how to force the printer to use the big black cartridge. I am thinking of trying selecting "grayscale" more often, to see if that starts drawing down on the big cartridge. I have previously just selected color printing, even if doing only black and white documents.Again, thanks for answering my cry in the wilderness.Cheers!
25630
When you decide to print, Use the <Control key>, hold it down and press P at the same time. This opens the printer dialog box. Open the printer properties or preferences, click the advanced tab. then place the dot into the greyscale. This allows only "Black Printing".
692656
I believe the photo black must be replaced for the printer to work; in my experience if any of the colors are empty the printer shuts down. Be sure and match the symbols so you're uing the correct ink cartridge.
1967791
i'm having those exact problems now...can't scan without cartridges, and can't print black without color cartridges. there MUST be a solution...anyone?
1641107
My printer is a MFC-4700W but it didn't recognize a color. I removed all cartridges and reinserted and that worked.
1742148
The printer could not print in color or even grey scale. Solid Black printing worked fine. A print test would only show the solid black print. The print head was plugged with dried ink and would not flush. After replacement and alignment, the printer now works as it should.