Unwanted wheel locking makes turning difficult: Has anyone else had this problem?
866
Me too! Just had this problem...called and they were wonderful! Here is what they needed from me and voila...new wheel! :) Thank you for contacting Baby Jogger. I am sorry to hear about the issue you have experienced with the front wheel on your City Mini single stroller. In order to process a warranty claim for a replacement front wheel assembly, I will need the following information: Copy of your proof of purchase (original receipt, credit card statement, email confirmation, etc.) Serial Number and Manufacture Date (these are engraved in the vertical metal bar, above the back right wheel) US shipping address Phone number for shipping purposes Once I have received the above information, I will be able to begin processing your warranty claim. Please let me know if you have any questions or concerns. Thank you and have a great day! Just call 1800-241-1848
602280
I will need more details on what is happening, are the modes themselves not functioning? Or is it the wheel itself not responding? The only time i have experienced an issue with the wheel was when i purchased the laptop and had Windows 8 on it, after downgrading to Windows 7 i do not have any issues with the functions of the laptop. I am not saying this is a fix, i am informing you that the software is still a bit buggy.
1389985
I've had a little trouble with it. It seems like the front wheel just doesn't swivel like it's supposed to.
1365593
This is part of the issue I have had from the beginning. Try turning the knob situated above the handle. It locks the unit in place if you have it seated properly. I hope that helps...
1387657
You cant! my wheel is completely stuck, the only thing i can do is unscrew a punch and put it into hole facing base,pain in the....Unless there us some hidden Lock switch i am not seeing, it is totally unmovable.
5553
I just used a large flat headed screwdriver. Got between the metal rim and the plastice cover and gently worked my way around the outside of the wheel. Hope this was able to be of some help to ya.
1893592
Aloha! Yikes!!! I haven't had that experience thank goodness. DID You Contact the seller? Hopefully you didn't injure yourself. If the seller does not respond call amazon customer service. I'll make sure I check the wheels our. Mahalo! !!
761846
I do not know for sure, but backspacing might be the culprit. A wider wheel might have different backspacing. Just a thought.
1357193
Mine turns with the stiffness you want (so it doesn't slip easily) but it's not uncomfortably tight and moves freely when turned. Try working it a bit to see if it just needs the tightness worked out of it. Otherwise you may want to swap it if you think it hurts your ability to freely make adjustments.
1406296
Mine mostly stayed in one place except when making sharp turns @ moderate speed. I put two sided "Sticky Velcro" along front edge & back edge, solved the problem.
1256440
We locked ours with a small padlock through the hole in the post that goes though cent of wheel. It prevents the bar from turning.
1931487
There's no locking mechanisms when it comes to turning or swiveling - Thanks
1565122
yes!!!! mine started sending pitch wheel bend controller data to my Logic, putting everything out of whack. Had to have wheel replaced. Long repair time.
2038290
I get 4 to 5 turns on my wheel .You can install the rack in any position - it makes no difference.
1886084
If it is big enough, it can cause the wheel to lock and mess things up. We have to order a new part for ours for something similar---frozen manure.
970676
Not sure what the wheel problem is but I've had mine for about 5 months and haven't had any problems.
312692
Make sure the attachment is pushed all the way in, then turn the locking ring at the top of the handle. It can be difficult to turn!