I have my Mom's machine, so it must be 20 yrs old but it won't start. Also seems to be missing the slide. Is it worth repairing?
1355900
I wish I had an easy answer. You can likely order the slide. As for fixing, usually it is more expensive than replacing. I got mine on eBay very inexpensive.
1637064
I have an broke one the gfp plug won't stay 'on-line' so I don't know if the motor is any good. How old is yours - they are good on their replacement 1 year warranty.
1320746
Mine stopped working after about 18 months. The issue was motor. The commutator worn out. Friend of mine was able to dissemble the motor and move brushes to fix it, but he doesn't think it would last for a long time. Curiously enough, brushes were not worn. So, it looks like motor has bad design.A side note, the original batteries were not good and died in a few months. I replaced them long time ago.
54823
It is likely damaged--or the track is bent. My first 7250 was great! My second one--off of Amazon--was sold as new; but actually a refirb. I had to throw it out.
1379441
Depending on how long you have owned it, I would first go to the vendor on a warrantee concern. After that see if you could either purchase the component or canabalize it from a defective unit.
147877
I would begin by approaching the vendor (seller), Amazon themselves and then perhaps the payment method (credit card or Paypal) to see who will help. I do hope you followed instructions and emptied the canister often. I did find that my on/off switch went bad after a year or so and seemed to be the weakest link in this machine. I found a replacement at R**io S**k and it took no tools and 15 minutes to replace (take the old one with you). The local Hoover repair shop may be able to perform the work under warranty and there seems to be one in most medium sized and up towns.
1325510
After scanning about a dozen slides mine would not light up at all.the screen was just black. I e mailed the manufacturer and they told me several things to do, which I had already tried and didn't work...then they told me it was probably defective and to return it to where I bought it. I contacted Amazon, they were great! Sent me the return label and immediately sent me another one! The second one worked like a charm and I converted all 1000 slides that I had from years ago!! Hope this helps!! It was so simple to use..
1679743
Sorry, I really don't know. I still have my manual that came with the machine. I know how to do everything I use it for so I don't have to look at the manual any more. It would be worth a try though.
227120
Call Bo toys or who your seller is. Or fix it yourself. To do that you'll need to take it completely apart and scrape off a line of metal where the accelerator contacts are. It looks like a pencil line. It would also be a good idea to put some aluminum foil over the little metal parts that rub the contact points so it doesn't do it again. I fixed mine by doing that, but we also called the seller and they are sending a new one to us. Or you can email them too. -Thomas
276317
Wish I could help - tried even the Cuisinart store no help my machine was too old (over 18 years old). Studied the connecting pieces seriously or have someone with a good eye to check out the grooves and decided to give it a go Bravo it worked. The other question I had what would I do with my Cuisinart - trow it out or spend the $8.
1513458
I'm waiting for my second replacement unit now. They've already acknowledged that this is a design defect and that the project has been redesigned. Contact customer service again, request another replacement and ask for the redesigned unit instead. There's nothing you're doing wrong and I'm not aware of a way to fix this. I took the first one apart and it's just cheaply made with plastic gears and an undersized motor that don't hold up.
1429619
It's probably under warranty. They should give you a new one. These machines are tight and made to last. You probably got a bad one.
1028833
Could be DOA. Try sliding the button for slide/print in opposite direction. I had one that the power was bad.
1072815
Ours is 10 years old. We cleaned it an repacked it and it is working like new. Someone else suggested replacing a gear and gasket. That sounds like a good plan. Just be careful when you take it apart and don't lose any parts in the old grease. Take the old stuff out carefully.
251840
Sorry I can't help you. That never happened to me. My brother used it after I converted all my old slides to images to also convert his slides and had no problems. Between us we had thousands of slides! Maybe it is defective? Maybe you can return it for another one. I had to return my first one and they were excellent about it. Hope you can do it! I loved using mine because it was so simple! Hope this helps a bit.
1932461
The motor is burnt out I had the same problem .I contacted the company 2 times with no response My unit is only 45 days old. Good luck getting it repaired under warranty.
297852
Carl makes interesting point about longevity of the flip. i've had the slide one for about 8 years, and never loved it bc i had to hold it up, and like others say, it sometimes flies off, crashes to the floor and cracks. i think the reason mine might be broken now could be b/c of this (or 8 years is long enough). my parents have the flip up and i like it more. if possible, i will buy the flip up. what we need is a simple retinal scan, or just a tap of my phone....