One responder said that Paul Mitchell won't honor the warranty. Why is this and how is it warrantied then?
1340597
Because the warranty is only valid when you buy from an authorized seller. Just like any other warranty really. But Paul Mitchell is such an amazing brand I've never had to use a warranty for any of the three I have. Only reason I got a new one is because my daughter's have my older ones.
1340598
The item is supposed to be warranted for 2 years, however, my daughter who we bought this item for is trilled with it so I haven't explored warranty problems.
1340599
They finally did. It took me six weeks to get the tool back as opposed to the 14 days they advertised. I kept trying to contact them in NY and they wouldn't respond. I finally called another number and the lady working in that office made everything happen that day.
2145057
If you are "leasing" it from Dish they should come out and fix any problems unless you drop it or something like that. But, you are locked in to the two year contract. If you buy one, I don't know what type of warranty it might have. I am still having some of the same problems with my Joeys that seem to be software related and these issues have not been fixed.
1675938
Well, I am just a customer and I don't offer any warranty to you (sorry). The problem is that the company's "warranty" does NOT work well either. I had a problem with my B800FS within a few months of my purchase. I called the tech support and I realized that the company has layers of tech support (called tier I, II, III etc.). By the time my problem went to the higher tier of support, no one knows my problem any more and I have to make multiple phone calls..... Is my problem solved after all? NOOOOOO! This backup unit does NOT have its own backup system - IF you cannot access the data via network (for whatever reason), you are stuck! If you have NOT purchased the system yet, think AGAIN, before you spend your bucks
1641223
I'm not sure how that is true. Warranties run from when the drive is bought - if it is new. A used one would be a different thing.
646643
I would get in touch with the manufacturer or place where you ordered the item to see if the warranty is still valid. Not sure where I placed the paperwork from my tower.
322575
Is it still under warrentee? If so contact company. I have found even if things are under warrentee they may make you pay postage and it is expensive. This has long become a throw away society, sadly. They make it to difficult to get repaired unless you know of a local repair shop, then get an estimate from them. This may be the best way. Anything is fixable but they would rather sell you a new one!
904766
I truly do not know if there is a warranty, but I am in the process of negotiating a replacement with Rodger Goods (where I purchased it on Amazon). I had to send them a picture but I have not heard from them since I sent it about a week ago. We shall see....
1935332
I baught this item as a gift. As Yet I've yet to hear of any oriblem from the personI gave it to.Personally, if still under the warranty period, I'd return it to Amazon. OR I'd return it toSeard for repair. Frank Seard would probbaby
1425907
Brad: I'm sorry but I purchased mine new and it had a year warranty. Sorry I couldn't be more help.
1731606
We own this unit but have not had a problem with it. It's a large company, I don't believe I'd be worried about not having the warranty honored.
351946
the best way to answer that question is it is a brand new unit that I have never opened and taken out of the box. so I have never sent any warranty card. I do not know how their warranties work if it's based on the purchase date or not? all I can tell you is it is a brand new unit has never been used that is still in the plastic
729915
Thank you, Herbert for the thorough explaination. I've been wondering for quite some time now what the true implications of the phrase meant. I pretty much assumed it was similar to what you stated, but I'm glad you added the caveats. I suppose some dealers can be less ethical than others. Other than their advertised descriptions, I put a good deal of faith in Amazon & their customer reviews to help me make buying decisions. Bottom line: buy from a reputable & authorized dealer and make certain the warranty info is exactly as claimed.
275346
I really haven't looked for the warranty. I haven't had any problems with it at all. Well okay just a little water got on the resistor and that has to be replaced.
346984
My iwave cube broke so I did the research to try to use my warranty. According to the Better Business Bureau of Cleveland there were significant delivery problems by the vendor as long ago as late 2012, and no telephone response as of last March. They receive the lowestBBB rating of "F". Amazon kindly refunded my cost because of this. Too bad, because it is a cute little machine and fits a small space well. Good luck, if you have already purchased one.
289309
There is a warranty,but the company does not respond to problems.If you buy it you are stuck with it.I even had Amazon contact the seller with ZERO results.I have been in my own business for over 40 years I do not understand how you run a business and don't deal with problems.But choives belong to the owner of the foam business.Finally Chase pulled his $152.00 back,and even then no response.Caveat Emptor my friend
1082793
Warning! I just found out (4/27/15) that unless the seller is one of Monster's authorized dealers the warranty will NOT be honored. They will send ONE new replacement but the warranty ends with it. This is enforced even though the cable is genuine and came in the original manufacturer's packaging. Topgoods is NOT an authorized seller.
601776
To add to my response you can not beat the warranty when you actually need it and contact them. They have always been good to me in that aspect.