Amazon.com stopped selling this item for a time because of quality issues. What changed?
1358362
I'm not sure, but I think I remember seeing something about the combo lock failing. I use the NV300 every day to lock up my G27 for the 9 months with no issues. I like it so much I put one in my wife's car in case I need it when I take her car.
1358363
Not sure why they stopped selling, the safe works great for me. I use with a sig P238, when I need to store in my car.
1845919
Word is that it is no longer on the site because the new models are supposed to be released soon. I have been watching the price for a while too, and Amazon's is about the best at the moment, though you can watch Slickdeals.net forums for new deals.
1444138
I reviewed this last year and I had two that split for no reason. I don't know why Amazon continues to sell this inferior product.
1967189
I actually bought mine from a retail outlet and they gave me my money back as the replacements failed too. Their entire stock turned out to be defective. I tried to contact the distributor directly to complain about their product and got no response. If you bought from Amazon, lodge your complaint and insist that the product be removed.
624444
Idon't understand that. But you could have contacted amazon and they would have assisted you immediately to ascertain what went wrong and then take measures that would satisfy you. Amazon cares about their customers and is always happy to stand by the products they sell.
1358687
Hmmm ... I assume you realize that 1) I am a former customer from a long, long time ago, 2) not the seller and 3) without interest in the problem. That said, I wll take a minute to address your situation and possibly offer some alternatives.First, Amazon has been very good about resolving problems on behalf of their customers, in this case, you. So, I would contact them directly and they should get a resolution of 1/2 price or a replacement from one of their suppliers.
575206
I just got an email stating that Amazon was no longer stocking this item....
2057983
It's been discontinued and all the information I've tried to find is murky. I would maybe not trust this seller, but you could try calling them or something. You can still occasionally find it on eBay, but the company says they have no plans to bring it back. I berated them and it did absolutely no good. It was a great product.
1294103
I have no idea why Amazon sent this to me for a response. I had one for about 6 years and it died so I bought a new one.
1298907
The Winsome storage rack that I purchased some time ago was of such poor quality when I opened the package that I immediately re-wrapped it and returned the item. I have always received good merchandise from Amazon.com but they really "missed the boat" with this item.
766064
Have been on line with customer service for an exchange of an incorrect year item\m. skbormuth2yahoo.com. I have been a customer of Amazon for over 6 years. Sharon Bormuth@yahoo.com. Exchange item only available internall. Hope this help. Last correspondence was about 15 min ago.
815452
i found out today it has been diconitnued, sorry i will also remove it from amazon. thanks - sorry
162652
No I'm sorry I don't know why they discontinued it, sometimes companies have new products coming out and just discontinued old products.Thanks
1665061
To answer my own question: I called Amazon and was told they had no replacements of that model available. They're going to email me a shipping label to print out and then credit my account.Since I called after hours I might try calling again to see if they are willing to make a deal with one of their 3rd party sellers to exchange it for the right model.I'm very disappointed. Love Amazon, but they should stop shipment if something's not available instead of substituting something that's worse than the advertised item.Someone must have thought we would not notice. :/
1018862
I don't know about Amazon's internal procedures to ensure quality control. All I can tell you is they quickly refunded my money, after I mailed the defective item back (return shipping was free). Then I ordered another, and this one, though used, was like new. I was very satisfied ...in the end. If there is a problem, contact customer service before doing anything. They will guide you through the procedure in returns.
1274566
We had the same problem and realized that something had broken and was missing so they replaced it at no cost. Just go to the Amazon seller and contact them for replacement.
742334
I have the same question. It seems out of stock since last week. Not really sure what's wrong with Amazon right now.