Just got this device for Christmas and the screen keeps on getting dark and shutting down, what am i doing wrong?
1330866
Unless your hitting a button your not doing anything wrong.the whole system Turning completely off? Or just the screen. If it's the screen go to your settings and fix sleep timer. If the whole system is shutting down send it back. You've figured out that it's junk. I bought my daughter this for her birthday and 2 weeks later it started having problems. Screen going out. Running slow etc. Mine was refurbished though. So I thought that was the problem but apparently not. Because many are complaining about the same problem you are having and I had. Good luck to you.
766498
Help! Same problem. Ours worked for less than 24 hours and will not turn on at all, no light, nothing. It doesn't even almost come on. Blank. Screen. Frustrated!!
1012720
I have never had this situation. I installed the one I got, and it worked fine. There could be an issue with the touch screen control board or the motherboard. Make sure the unit is fully charged.
884037
Mine did this too. I believe what your saying is it won't finish booting up. Have you tried holding the power button in for more than 30 seconds when turning it on? That sometimes helped mine as it will start to boot up and because you're' holding the power button in, it will shut down immediately. I had to take mine back because it stopped running many of my apps.
58401
the screen is very dark but maybe up on the screen on the right side there might show a lock I really can't tell. If it is locked how do I get it unlocked? Im not sure what is wrong with it but I do know the charger was broken it pulled apart when my daughter took it out. I got it to charge with another charger can barely see screen it is stuck on the language screen
1453433
Yes I had the same problem, also once I was able to get it on, i could not reset it to zero, without waiting for it to shut down and trying to restart again. I emailed the seller and still have had NO reply.
1037074
Do a factory reset, if it doesn't solve it, it could be some anomaly, so send it to warranty.
380000
Try plug it to an USB port, maybe the battery is dry. You can also try Fasboot mode, Volume down+power button for about 10 seconds.
1345210
Or try a hard reset hold the power button and the down volume button down for twelve seconds tablet will reset itself. It didnt work for me
2277516
i had that problem which also led to a dead tablet. return it before your 30 days are up.
399274
it won`t work also.... I pressed the turn on button but nothing happens... no light no sound... Please help!!
2089261
I agree with Bob. I recommend you send it back and get your money back. Get a Kindle Fire or something that isn't D2. Had mine less then 2 months and it went total blue screen (screen of death). It's not worth having. But if you insist on keeping it, you'll have to do a reset.
1466291
I had the same problem. The power supply burned up. I got a new one and problem solved. I found if I don't keep the tablet plugged in all the time and let the battery the power supply should last a lot longer.
560653
The screen is blank when powered off. What you are seeing is stenciled on the screen, not a digital display.
1386129
Hi. Yes it has a black screen that never turns on even if you charge it completely :(
41993
IPODS and IPADS will go black from time to time. Power off and restart but wait a few minutes. I can ask for help with black screen on my computer and it will walk you through the steps. It's easy.
791982
I am so sorry Cynthia,i can't help you because i bought rhis for my son and he has been very disappointed also. He said he has to run it all night to keep it working. He has a newborn and wanted to monitor his daughter as needed but the screen keeps going black. Im embarrassed to have bought it even though my son is pretty tech savvy, i think he's embarrassed also. So sorry again. I will forward your problem to him and see what suggestions he has. Talk soon. Mary