I received my kit and the pen light does not work well even when I press it down to activate the light it doesn't stay on longer than a second. Why?
43347
The short answer is because you have purchased a low quality product. The longer answer likely has something to do with the connection being made when you push down on the stem (?) of the pen light. Try moving the entire carriage either forward or backwards using something stiff, yet soft enough (so as not to damage the light).
43348
Mine still works. It is not bright at all. And it's tilted now from being in my pocket. I have to hold it at a certain angle and very close to the pts eye because it is so light. I just use my floor's flashlight. Really the white organizer and scissors is what I use daily. And I love it. It fits into scrub pocket, absorbs any pen leaks and keeps everything upright.
43349
You should press the clip, and see is the right zone of contact. The light is not very intense but enough to examination. I hope to do help you.
43350
Pen light is not great. Had to keep cleaning the contacts with an eraser and still not great but not why I purchased the product. The pocket organizer keeps lab coat clean, scissors are nice and work very well.
436756
Hi! Make sure the connections from the bulb to the rest of the flashlight are secure, then try turning on the light. If that doesn't work, then use another new bulb, in case the old one has blown. Also, make sure the batteries are inserted properly, with the positive charges pointing upward...Hope this helps, if this doesn't work, then return the flashlight & get a new one! Thanks!
740617
I would immediately contact the company that makes these kits: http://www.luminus.com/about/contact.html. Clearly they ought to replace the defective kit. I purchased four of these things and all are working great after six months. Call me lucky.
1113515
Pen is no exactly the best, I had the same problem, onece I finaly had ink coming out, it leaked all over, pen does not work at all!.
1507564
Of course double check the cartridge; tap gently several times on the end of the pen; make sure the tines are aligned. I wish you luck. Let us know.
140780
I had the same problem with my initial order of this item; therefore I requested an exchanged and once again the item was not functioning. I suppose to light up once the batteries are installed. Unfortunately, I finally requested a full refund. I think it's probably due to their shipping method (soft packaging via USPS) which can damage the interior components.
865364
Mine does the same thing. I unscrewed the bottom cap and the top cap (not the head where the light is) wiped all battery contact surfaces and now it is better but sometimes comes on dim. This would suggest it's a manufacturing problem and not necessarily the switch. However, I wouldn't rule that out as the whole unit is not the best quality I have seen in these types of flashlights. I guess you get what you pay for.
764362
I recently purchased this product but have not installed it yet . Right out of the box all the parts fit together and the light worked right off the bat ,before any charging . My pull switch works but is a little hard to pull it on or off . Maybe you need to but more pull into it ? The last resort is to return it .Good Luck
1955074
My pen will work for 2-3 hours. No more. The battery seems to have a memory affect. When it shows charged it will work for 30 extra minutes - max.
1088919
When my stick first shipped, it got broken in shipping. The customer service people were awesome and replaced it immediately. I would suggest you contact them about a replacement light. My experience was that they want to say yes!
2204867
NO! (I hit the wrong button on my previous answer. If you are not getting good flow, there is another problem. The tines of the nib may be spread incorrectly, the pen may need cleaning, you may be using an ink with inadequate lubricants (ref to as "dry"). Start by soaking the front section in warm water for an hour, rinse and & try again. If that doesn't work, add a tbsp of clear ammonia and soak again. Also look at the nib. if the tines spread rather than narrow as they proceed to the point, see this vid. If they touch tightly at the tip, also watch it. https://www.youtube.com/watch?v=r_bNRrPk5MY. Start around minute 5.
497298
I agree with the first two answers; if you are sure the battery is fresh ( confirm with meter or another light), the polarity is correct, and the cap is tight, then you probably were one of the few to get a defective one. The switch, a solder connection, or the LED/driver assembly could be bad.
1294134
Sorry. I am not a good resource for questions on this item. The power light came on and it seemed to be working and when I plugged it into my computer to initially charge it my computer recognized it as a video device but from that point on the pen would net turn back on or function.
1764585
The charging light in mine actually didn't work, so I tried turn it. Since in had a battery in it I cound send it through the mail. I contacted AMAZON and they sent me a new. The new one works perfect....
265184
That is not normal. It sounds like the kit you have is stale. I would send it back or ask for a replacement.
1081944
Check out a YouTube video to see correct light sequencing, but it sounds like it's probably broken. I had 2 faulty units before I contacted Eliminator directly and they sent me one that worked properly.
316073
I'm not too sure if your mouse is defective. I've been using this mouse for while and it's been fully functional for me. I would try switching between user profiles on the mouse which also change the color of the mouse lighting. It may also be a software issue.