I can't seem to get a good impression, it feels like the ink is dried out. How can I fix?
1355148
I'll answer a couple of ways. The ink should be supple enough so when you touch it your finger is generously colored with ink. Make an impression of your finger on a piece of paper if not it could be dried out. The other thing is if you have managed to cut a deep enough impression in the soapstone and to even it out use a piece 600 grit wet sanding paper on a flat hard surface and sand the face of the impression gently maybe 5 swipes at a time and then test the impression until it evens out. Hope this helps.
2231891
I have a very strong suspicion that if you tried the ink would not dry well. at least not any ink that I know of...
1205436
110% agree. I have printed about 50-100 (and that is a high estimate) pages with very little color and I am already getting one of the ink wells is empty messages every time try to print.
1615586
The same has happened to me, they tend to dry-out if not used. If you used them, try to verify you have not run out of ink.
2204866
NO! (I hit the wrong button on my previous answer. If you are not getting good flow, there is another problem. The tines of the nib may be spread incorrectly, the pen may need cleaning, you may be using an ink with inadequate lubricants (ref to as "dry"). Start by soaking the front section in warm water for an hour, rinse and & try again. If that doesn't work, add a tbsp of clear ammonia and soak again. Also look at the nib. if the tines spread rather than narrow as they proceed to the point, see this vid. If they touch tightly at the tip, also watch it. https://www.youtube.com/watch?v=r_bNRrPk5MY. Start around minute 5. NO! (I hit the wrong button on my previous answer. If you are not getting good flow, there is another problem. The tines of the nib may be spread incorrectly, the pen may need cleaning, you may be using an ink with inadequate lubricants (ref to as "dry"). Start by soaking the front section in warm water for an hour, rinse and & try again. If that doesn't work, add a tbsp of clear ammonia and soak again. Also look at the nib. if the tines spread rather than narrow as they proceed to the point, see this vid. If they touch tightly at the tip, also watch it.... » Read More NO! (I hit the wrong button on my previous answer. If you are not getting good flow, there is another problem. The tines of the nib may be spread incorrectly, the pen may need cleaning, you may be using an ink with inadequate lubricants (ref to as "dry"). Start by soaking the front section in warm water for an hour, rinse and & try again. If that doesn't work, add a tbsp of clear ammonia and soak again. Also look at the nib. if the tines spread rather than narrow as they proceed to the point, see this vid. If they touch tightly at the tip, also watch it. https://www.youtube.com/watch?v=r_bNRrPk5MY. Start around minute 5. « Show Less
326744
I'm not quite sure what you're asking; however, I've found that one of the tricks to successfully using this refill ink is to not let the cartridge run out completely. The moment you notice that your printing is becoming streaky or faded, refill the cartridge. Another "trick" I do is to drill a small hole near the top front of the cartridge so that I can inject (with refill syringe) fresh ink without removing the cartridge from the printer. You may need to occasionally remove the cartridge to wipe the print head. I use a tissue and some rubbing alcohol for this. Don't know if this answers your question. Good luck. I'm not quite sure what you're asking; however, I've found that one of the tricks to successfully using this refill ink is to not let the cartridge run out completely. The moment you notice that your printing is becoming streaky or faded, refill the cartridge. Another "trick" I do is to drill a small hole near the top front of the cartridge so that I can inject (with refill syringe) fresh ink without removing the cartridge from the printer. You may need to occasionally remove the cartridge to wipe the print head. I use a tissue and some rubbing alcohol for this. Don't know if this... » Read More I'm not quite sure what you're asking; however, I've found that one of the tricks to successfully using this refill ink is to not let the cartridge run out completely. The moment you notice that your printing is becoming streaky or faded, refill the cartridge. Another "trick" I do is to drill a small hole near the top front of the cartridge so that I can inject (with refill syringe) fresh ink without removing the cartridge from the printer. You may need to occasionally remove the cartridge to wipe the print head. I use a tissue and some rubbing alcohol for this. Don't know if this answers your question. Good luck. « Show Less
817159
try running a print head clean with a new cartridge, otherwise you may need a new print head
1741925
My first set of OEM ink cartridges did something simliar. I had to run the "print head cleaning" utility like 5 times before all the colors started to show up. Maybe the ink primer in the print mech is not working properly.
2002691
Another thing you can try, (that has worked for me when ink is so low that printer will not print, yet there's still ink in cartridge), is to place a small piece of duct or masking tape over the clear part of the cartridge. That's where/how the printer itself recognizes ink levels in the cartridges.
1648715
From the Maintenance tab in Printing Preferences, do a nozzle check to see if any colors are missing from the test pattern. If so, do a head cleaning. You may have to alternate between these steps several times. Try another cartridge. If that doesn't fix it, you may have to take it to an Epson repair shop. They can soak the nozzles in a cleaning solution. The shop I use charges $50 if they can fix it, nothing if not.
2103178
Call Technical support. They have been absolutely wonderful with me on every occasion! and, the only other thing I would suggest is with the new cartridge of black in place, disconnect your printer from the electrical outlet and shut down your computer. Then, restart your computer and restart your printer to see if that makes a difference. Otherwise, call KM. They are wonderful! And, these printers are wonderful although a bit "sensitive."
1873234
Hey Caitie. I rarely use the pen so the ink hasn't dried up yet. I am sorry. Good luck and let me know if you find any replacements.
2141888
I print on the shinier side and I have had no problem. I use Canon ink. Could it be your ink instead of your settings? I hope you can solve your problem. I really like the paper.
2214905
Try heating it with a small torch (take glass braker and ink cartridge out) carefully then try to rebend. P.S. Yse gloves its going to be very HOT!
1637025
Remove the yellow protection from edge you might need to poke slightly but really shake the cartridge and install may have repeat until ink comes out when printing. Be patient. Took me a while
1190156
I had the same problem, I took them out and then put them back in again. Once I did that a couple of times then a question mark appears on the front screen, but the printer will print it won't acknowledge the cartridge cause it is a refurbished one, but the printer will print. Try that and see if that works for you. Hope so :)
1357377
Talk the cartage out " black & color " and reinstall again and see if the ink levels are displayed and where the levels are shown . Make sure that the printer window is set on photo print / copy's in color not black n white . I am not fully educated on this printer , check the instructions to make sure you / me are doing it correctly. I hope this helps ..