I dropped the nabi -- looks like there are cracks in the screen what do I do
1345243
No much you can do. My daughter sat on hers just a couple months after purchasing. Bought it at Walmart. Nabi did not cover a broken screen. Not even Walmart would even though I had purchased the extended warranty. You can get a screen on e-bay. It takes a little research to find the type and number of screen needed. It costs about $40. However when you get the screen, you have to take it apart. It is put together like a tank and you will have to break tabs to remove screen. Then it may work when you install it, it may not. I was very unsatisfied all around with the Nabi and its support. Good luck.
1345244
Hi Suzanne,The screen cracked on my sons Nabi last month. Luckily they offer the screen replacement service! I paid the $74.99 fee on the Nabi site, they immediately emailed me the next steps. I shipped it to the Nabi Care center on a Thursday & we had it back in our possession with a fixed screen the next Thursday. I was very please at how quick the process was. Please let me know if you have any questions!- Malynda
1345245
Buy a new one. It cost about the same for a new screen. Hopefully you bought the warrenty
1345246
No much you can do. My daughter sat on hers just a couple months after purchasing. Bought it at Walmart. Nabi did not cover a broken screen. Not even Walmart would even though I had purchased the extended warranty. You can get a screen on e-bay. It takes a little research to find the type and number of screen needed. It costs about $40. However when you get the screen, you have to take it apart. It is put together like a tank and you will have to break tabs to remove screen. Then it may work when you install it, it may not. I was very unsatisfied all around with the Nabi and its support. Good luck. No much you can do. My daughter sat on hers just a couple months after purchasing. Bought it at Walmart. Nabi did not cover a broken screen. Not even Walmart would even though I had purchased the extended warranty. You can get a screen on e-bay. It takes a little research to find the type and number of screen needed. It costs about $40. However when you get the screen, you have to take it apart. It is put together like a tank and you will have to break tabs to remove screen. Then it may work when you install it, it may not. I was very unsatisfied all around with the Nabi and its support.... » Read More No much you can do. My daughter sat on hers just a couple months after purchasing. Bought it at Walmart. Nabi did not cover a broken screen. Not even Walmart would even though I had purchased the extended warranty. You can get a screen on e-bay. It takes a little research to find the type and number of screen needed. It costs about $40. However when you get the screen, you have to take it apart. It is put together like a tank and you will have to break tabs to remove screen. Then it may work when you install it, it may not. I was very unsatisfied all around with the Nabi and its support. Good luck. « Show Less
549210
I stepped on mine and there was a crack on the screen and the touch quit working .I bought a LCD screen and watched a youtube video on how to put it in and did it and now its still working fine . I bought the screen from amazon think it cost about 30 bucks .good luck
1428757
I watched a YouTube video twice and then did it myself. If you also got the tool kit then you carefully remove the broken screen. The YouTube video covered that as well. I googled replacing an dip ad 2 screen and that is where I found the video.
431507
Sure, there are sevaral "How to replace" videos on youtube... Check that, this kit is the LCD display, I don't know if yours is damaged. If it's only the glass you should not buy this.
1784908
Hi,Thank you for your kind message,Please note that if the outer glass is cracked, it will help to fix this,Should you require any further information, please feel free to contact us.Kind Regards
1099335
i had a similar situation ,but my case wasn`t even a cracked , just a little bit on the side where you don`t even see it , but after i contacted seller and explained them , they just asked me for a pictures of the damage and Yes, they did send me a new one. I`d definitely give a 5 star for the customer service
2025208
We have the same problem. I was going to try to find someone to salvage the tablet due to it quitting not long after we got it. But finding someone to replace the screen has been the biggest problem. Even custom shops have not been able to do anything with it. If you find anyone, please share. I wish you luck in your endeavor.
823794
I would contact them about it. This is a very common issue they've been having and were nice enough to send me a replacement for free. They stated they fixed the issue with better quality materials to prevent the plastic from cracking but I won't get to try it out since I sold off my Nexus 10. There are going more powerful, affordable, and better tablets coming soon anyway. The new Nexus 7 is just one of the many to come.
606953
I also got cracks in corners. What to do? Enjoy your life- this is just a case. And leave a bad bad review))
1277614
Hello Christine,It sounds like you have something that is cracked or damaged. I would call Amazon and request a replacement. I hope this helps.Dwight
890578
The Digitizer underneath the screen may have gotten damaged. Not sure how to fix that without getting a new phone. There could also be a piece of dirt or dust under the screen.
890577
You broke the LCD, you're going to need at least a new LCD, probably the "easiest" thing would be to simply get a new LCD/digitizer glass assembly and swap out the whole unit.
1868607
If its cracked, you can have someone fix the screen. I wouldnt bother and return it asap tho. Its flimsy as iz.
1630987
Probably the LCD element in the screen is busted. That's the bad news, but the good news is that they are easily replaceable. Kits are available right here on Amazon for roughly $50 and very good instructional videos can be found on YouTube. My 13-year-old was able to replace hers all by herself as I watched over. The Chromebooks are so thin, they just don't stand up to many bumps and bruises. Fortunately, unlike some "fruity" companies ;-) Chromebooks are easy and relatively inexpensive to repair.
1973441
Good luck with that!! I had a Nubis I got thought them. Put me in touch with the company. It cost more to ship it and fix it than I paid for it. I have e-mailed Protec about something else and they did get back with me. Maybe they might help but don't count on it!!
978855
This happened to me too,i would suggest you to buy the LCD which costs around 30 dollars and replace it with broken one.If you need further help let me know.
2107290
Wow! You must've dropped it from aa crazy height...you may want contact otter box and see what they say.. Good luck.