Please Help!! Recently purchased the product and (like a complete scatterbrain) between taking it out of the box/waiting a day to assemble it, I go and lose the instructions!! Now when I assemble the zapper the green light goes on momentarily then instantly goes out, is this suppossed to happen or is the light suppossed to remain on? Please Help!! Recently purchased the product and (like a complete scatterbrain) between taking it out of the box/waiting a day to assemble it, I go and lose the instructions!! Now when I assemble... » Read More Please Help!! Recently purchased the product and (like a complete scatterbrain) between taking it out of the box/waiting a day to assemble it, I go and lose the instructions!! Now when I assemble the zapper the green light goes on momentarily then instantly goes out, is this suppossed to happen or is the light suppossed to remain on? « Show Less
1332404
this is the same question I wanted to ask. I got a replacement shipped to me because I didn't catch the rat that was running around our house for 2 weeks after the unit was set up (along with glue traps and the regular spring traps). the replacement unit does the same thing, it goes green briefly when the 2 halves are attached with some jiggling but then goes dark. is there a faulty connection? or is it suppose to work that way. Can someone with a working unit answer this question? thanks.
1332405
http://www.rodenterminator.com.au/meye_003.htmHere are the online instructions
2144137
I had similar problem but it was because I didn't refer back to the instructions and got the tension knob & the locking knob mixed up. Boy did I feel stupid! I guess "when all else fails, read the instructions" is not as stupid as it sounds. I hope that is not your problem but it is a thought.
1658737
I would love to help you but I am not able to. I just kept trying different ways to assemble it and finally it came together. Why the company didn't either include directions or print them on the carton is beyond me. Sorry (I hate to admit it, but I am also an engineer)!
872591
Nanette, the company does NOT stand behind it's product whatsoever! My unit worked well, stopped abruptly and the seller/manufacturer was uncooperative and now I've got an expensive piece of useless junk!!! Don't buy from them or the product!Note as of October 28, 2014 I have retracted this answer. The distributor sent me a new circuit board/control board, provided me with a You Tube video to walk me through the disassembly, installation and reassembly of the unit. It works as new and maybe even BETTER! I am enjoying the product and wouldn't hesitate to order from them in the future. Great folks to deal with. Nanette, the company does NOT stand behind it's product whatsoever! My unit worked well, stopped abruptly and the seller/manufacturer was uncooperative and now I've got an expensive piece of useless junk!!! Don't buy from them or the product!Note as of October 28, 2014 I have retracted this answer. The distributor sent me a new circuit board/control board, provided me with a You Tube video to walk me through the disassembly, installation and reassembly of the unit. It works as new and maybe even BETTER! I am enjoying the product and wouldn't hesitate to order from them in the future.... » Read More Nanette, the company does NOT stand behind it's product whatsoever! My unit worked well, stopped abruptly and the seller/manufacturer was uncooperative and now I've got an expensive piece of useless junk!!! Don't buy from them or the product!Note as of October 28, 2014 I have retracted this answer. The distributor sent me a new circuit board/control board, provided me with a You Tube video to walk me through the disassembly, installation and reassembly of the unit. It works as new and maybe even BETTER! I am enjoying the product and wouldn't hesitate to order from them in the future. Great folks to deal with. « Show Less
1934364
When I bought this product they sent it to me an yellow envelope but with the instruction and a email, because and the LED light doesn't work so I inmediality contact Them and they respond to me and resolve my problem. Try that email that I gonna sent it to you also the product is great ! Just be carefull and don't put a lot I hope this help :) qf7spn1frj530gn@marketplace.amazon.com
2048026
I got mine yesterday and worked great for about 5 minutes... But I noticed the SOUND on/off option wasn't available on my unit - as shown on the user manual... I then pressed the factory reset option (hoping the sound option would appear), but instead the unit completely quit working... Dewalt said there isn't suppose to be a sound option and didn't know why my user manual was showing it.... There was no fix so I ended up having to return it for a new one... The wait begins again....
2191570
I have the same problem. Bought 2. Tried to assemble one and ran into difficulty. I tried to follow the picture but was unsucessful. No writen instructions came with the units
1772121
That is odd. Did you let it sit for a while? I remember blinking lights for sometime before the constant green light came on.I'd contact Amazon or the manufacturer to see if you can exchange it. Personally, I love mine and even gave one to my best friend for her birthday.
1528016
The light started flashing in mine as well -- still worked though and I couldn't find where I put my manual. We completely emptied it out because we were going out of town for a week. When we returned it was working normally! Try emptying it and refilling, I read somewhere that the 'float' may not be working right, and thinks the machine is empty.
1493692
When I put mine together for the first time, I also had an issue. Mine was easily solved by double-checking the batteries - we had accidentally put one in the wrong way. It has worked beautifully ever since.
1944799
Check for a warranty, if you would be organized enough to claim on it. FWIW, we had extremely good service out of the ones we bought years and years ago. Not sure if manufacturing has changed. My child was a toddler when we bought them, and he's almost out of the teen years old now. A few times through all those years, we've noticed a few bugs and unplugged it and plugged it in and it's started working again; or plugged it in for a couple of weeks in a different area of this house when I started seeing a few bugs in far flung areas. (My limit is 3 bugs before I react.) We JUST ordered a replacement for one unit. I started seeing a few bugs this Summer. The lights on the unit were not acting as they had in the past. (There's a pattern to the lights if you watch it.) This time, unplugging it did not reset it -- not sure if it finally failed or if that unit got hit by lightning. This time, the electronics guy here said it had really failed. Of course, with any electronics, no telling if the newer made units are manufactured elsewhere or with different components. So I can't predict quality of the newer units. It's worth a try imo because two of these units have kept my large house bug-free (other than spiders in the ceiling and ants coming in the back door), never sprayed any insecticides, for... 16 - 18 yrs? I hope the new units give as good service! (Said engineer is going to open the failed unit up and see if it's simply a capacitor or something repairable when he gets time. Just curiosity. The schematics are available online now if you search for the patent. But we just went ahead and bought a new unit. )
1081944
Check out a YouTube video to see correct light sequencing, but it sounds like it's probably broken. I had 2 faulty units before I contacted Eliminator directly and they sent me one that worked properly.
615940
Hi, I got the same problem as you when I first got that mouse. But I found out what happens to mine. So see if this is the same problem for yours too, if it is not then all got to said is "a return to the seller is rightful enough or you could wait for others answers. :)" Anyways let's get to the point. What happens mine is you need to put the on switch so close to the off switch just to make it to work. It seems that they make a poor job on the on switch. So, If you did this and didn't see the three second red light in the middle of the mouse, then it didn't work, but if it does work then, yes, this is how I make mine work and it still working like new even right now. :) Hi, I got the same problem as you when I first got that mouse. But I found out what happens to mine. So see if this is the same problem for yours too, if it is not then all got to said is "a return to the seller is rightful enough or you could wait for others answers. :)" Anyways let's get to the point. What happens mine is you need to put the on switch so close to the off switch just to make it to work. It seems that they make a poor job on the on switch. So, If you did this and didn't see the three second red light in the middle of the mouse, then it didn't work, but if it does... » Read More Hi, I got the same problem as you when I first got that mouse. But I found out what happens to mine. So see if this is the same problem for yours too, if it is not then all got to said is "a return to the seller is rightful enough or you could wait for others answers. :)" Anyways let's get to the point. What happens mine is you need to put the on switch so close to the off switch just to make it to work. It seems that they make a poor job on the on switch. So, If you did this and didn't see the three second red light in the middle of the mouse, then it didn't work, but if it does work then, yes, this is how I make mine work and it still working like new even right now. :) « Show Less
1445523
Howdy, Check the spring I wrote about in the review. When I had mine I was walking along and light quit working. When I took out the batteries and looked into the flashlight the spring that was soldered to the LED circuit board had the solder break and the spring was just laying there. I had to resolder the spring to the board. Has been working fine ever since. I hope this helps. I guess we should all just send them back and then maybe the manufacture would fix the soldering problem they have.
613717
Hey,i agree the instruction are horrible....i too had problems,the only thing that help me was instincts,and having a vision of how the light should go....in my mind....patient is key ....hope this help a beautiful result when finish.....thx....and by the way YU CAN DO IT:)
1824155
I have the same problem, I lost my instructions. I'm wondering if maybe I can look it up on line and it will give me them. I'm sorry I couldn't be more help.
1772122
That is odd. Did you let it sit for a while? I remember blinking lights for sometime before the constant green light came on.I'd contact Amazon or the manufacturer to see if you can exchange it. Personally, I love mine and even gave one to my best friend for her birthday. I use DuraCell batteries.