Why did the black coating on the outside of the pots came off, leaving a grey metal look?
1348244
Much to my disappointment, I also had the same problem. I discovered that this cookware is NOT dishwasher proof. That is what the problem is. Luckily, I only did it to one of the pans.
1348245
Mine were fine until they too the phosphates out of dishwasher soaps. Google it and you'll find that this has ruined a lot of cookware.
434323
I think I made a mistake, but I washed some of the parts in the dishwasher, and although they are called stainless steel, the whole finish came off those parts, they did turn to dark grey, and they even showed rust. I'm very disappointed in the quality of the stainless steel. I don't know what kind of metal the tubing is. In spite of how the unit works, which is good, I never expected the stainless steel to behave the way it did.
994801
Aluminum pots acquire an oxide layer after boiling anything in them. This is a good thing. Do not try to scrub it off. I would recommend using a soft sponge or a green scrubby sponge and some elbow grease.
1409914
If you put it in the dishwasher, the shiny aluminum on the back of the pan will turn a nasty dark grey color and leave it with a chalky residue that will transfer to your hands, a dish towel, etc....not to mention water will set in the rolled ring around the outside of the pan and rust in there, the support ring inside that rolled edge is usually not aluminum therefore it rusts. I had a similar pan before this one and that's what happened to it.
103490
Hmm, rust is usually caused by damaged metal being exposed to air and water. Did the pans get damaged? I would not throw the set away. There are ways to remove rust from the pots and pans. I would google How to Remove Rust from Stainless Steel and see if you can find a remedy that looks like something you could do yourself. If you have any questions, I would advise calling the manufacturer and getting some advise from them. As a note, they are ideally used with a non-abrasive utensil, such as a wooden or silicon spatula, rather than with a metal one, which will scratch the interior of the pan. I hope this helps. Hmm, rust is usually caused by damaged metal being exposed to air and water. Did the pans get damaged? I would not throw the set away. There are ways to remove rust from the pots and pans. I would google How to Remove Rust from Stainless Steel and see if you can find a remedy that looks like something you could do yourself. If you have any questions, I would advise calling the manufacturer and getting some advise from them. As a note, they are ideally used with a non-abrasive utensil, such as a wooden or silicon spatula, rather than with a metal one, which will scratch the interior of... » Read More Hmm, rust is usually caused by damaged metal being exposed to air and water. Did the pans get damaged? I would not throw the set away. There are ways to remove rust from the pots and pans. I would google How to Remove Rust from Stainless Steel and see if you can find a remedy that looks like something you could do yourself. If you have any questions, I would advise calling the manufacturer and getting some advise from them. As a note, they are ideally used with a non-abrasive utensil, such as a wooden or silicon spatula, rather than with a metal one, which will scratch the interior of the pan. I hope this helps. « Show Less
2119618
Mine is aluminum rack with ss handle. Aluminum reacts with acid, so it's likely that it became discolored by coming into contact with vinegar or lemon/tomato juice at some point while canning.
1937961
To be honest I never worried about blacking on any of my pots. The Solo still puts flame to pot so you get some blacking. I would recommend using soap to coat the pot or just be philosophical about it and rinse it off the best you can.
994805
Just soap and water and steel wool if needed. Aluminum pots get naturally darken over time. Mine is very dark on the bottom now. Its not caked on like with a cast iron pot. It's just the metal itself gets darker, which is expected with aluminum. This is how every aluminum pot I've ever cooked with in a restaurant has looked. Its normal
1290386
It is flat black on the outside, which is the cast iron part. The inside is enameled making it glossy black. It really is a great teapot, and pours nicely. Hope this helps you out.
1937959
If you don't want your pots and pans to have that charred look that goes with camping simply take a small amount of regular liquid dish soap (not a special environmentally friendly one) and rub a light coating all over the outside of the pot or pan. It will appear blackened after cooking however when it comes time to clean up the outside will clean up very easily with minimal to none of the black charring left on the outside of the pot!
190478
I cook on a gas stove so once in awhile I get a little soot on the outside bottom of pan; use soapy water and/or SOS if necessary. I figure a little discoloration just gives my pots "character" and indicate that some good cookin' has been happening!
1021031
It has a black coating on it. When I use it I always put a piece of foil on it for easy clean up.
1099249
I wouldn't know for certain - sounds like it could be oxidation. You could ask for a different pot. I use mine every week, but it had no marks brand new. It has a few pencil-point sized black dots now but it has had burned food when I did not watch it closely and had the heat too high or was cooking something too long by multi-tasking. The dots don't worry me, but if your pan came to you in that condition, I'd ask for a new one. Contact amazon. They can tell you how to send it back and get a new one. They have return labels you can print out. Whenever I have called them with a problem, they promptly call me and I have resolved every one of the few problems I have had. I hope I was helpful. I wouldn't know for certain - sounds like it could be oxidation. You could ask for a different pot. I use mine every week, but it had no marks brand new. It has a few pencil-point sized black dots now but it has had burned food when I did not watch it closely and had the heat too high or was cooking something too long by multi-tasking. The dots don't worry me, but if your pan came to you in that condition, I'd ask for a new one. Contact amazon. They can tell you how to send it back and get a new one. They have return labels you can print out. Whenever I have called them with a problem, they... » Read More I wouldn't know for certain - sounds like it could be oxidation. You could ask for a different pot. I use mine every week, but it had no marks brand new. It has a few pencil-point sized black dots now but it has had burned food when I did not watch it closely and had the heat too high or was cooking something too long by multi-tasking. The dots don't worry me, but if your pan came to you in that condition, I'd ask for a new one. Contact amazon. They can tell you how to send it back and get a new one. They have return labels you can print out. Whenever I have called them with a problem, they promptly call me and I have resolved every one of the few problems I have had. I hope I was helpful. « Show Less
1470828
There are no coatings on it. It's plain black cast iron. I seasoned mine three times before I used it and nothing stuck and it cleaned up easily.
1046789
peeling on the outside or inside of the wok? Mine is still okay, this is an iron wok, shouldn't have a coating of any kind
2189571
Yes!! I have. It now looks like copper in places and the plastic covered feet have marked my sink black. It's very disappointing.
1825024
Hi, there is a metal/steel at the bottom inside the pot, I believed it's a heat element.