I don't get it. I bought this put new batteries. Flipped switch. Saw green light & heard a quick buzz. Then the mouse ate the food &left. No shock.
1335759
Same thing here. The product is junk. It does deliver a shock but not strong enough to do anything to the mouse
1335760
Frank I don't know where you put the bait . I put the peanut butter on the wall with the holes in it . I wish I had more traps this trap for me works great since I got it I probably have caught 30 or more mice . I hope this helps .
1335761
I always saw the green light no buzz; the mouse never went inside cause the bait was never touch. I used Tomcat press n set mouse trap use peanut butter and a small piece of chocolate as bait. First night I placed it ta da death mouse. I left them to see if more critters would be caught. Some weeks went by then one night I saw the sneaky bastard running underneath furniture. Two weeks later ta da now my house is free of this critters. This darn critters are smart; you need patience and relocate traps if more than four weeks go by without any luck. The electronic mouse trap I just returned, did not work for me. I always saw the green light no buzz; the mouse never went inside cause the bait was never touch. I used Tomcat press n set mouse trap use peanut butter and a small piece of chocolate as bait. First night I placed it ta da death mouse. I left them to see if more critters would be caught. Some weeks went by then one night I saw the sneaky bastard running underneath furniture. Two weeks later ta da now my house is free of this critters. This darn critters are smart; you need patience and relocate traps if more than four weeks go by without any luck. The electronic mouse trap I just returned,... » Read More I always saw the green light no buzz; the mouse never went inside cause the bait was never touch. I used Tomcat press n set mouse trap use peanut butter and a small piece of chocolate as bait. First night I placed it ta da death mouse. I left them to see if more critters would be caught. Some weeks went by then one night I saw the sneaky bastard running underneath furniture. Two weeks later ta da now my house is free of this critters. This darn critters are smart; you need patience and relocate traps if more than four weeks go by without any luck. The electronic mouse trap I just returned, did not work for me. « Show Less
1335762
Yup that happen to me to put when I realized that it was to late to return it. So I went to Home Depot and I bought the big one for rats and mice it uses 4 c batteries that one worked perfect I have killed three mice in 4 days and I think I'm done with the mice problem I had and I never baited the trap so I highly recommend the large trap for mice and rat trap in kind of looks like a mailbox
1335763
When placing the bait, it is very important that no bait is touching the metal plates on the trap. We would recommend contacting our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for additional assistance.
1949540
My mouse has a light in the middle of the mouse between the scroll wheel and the base that is nearest to your palm. That light goes on briefly when the mouse is turned on (green indicates a good battery), and then goes off. If you wait long enough (10-15 secs) to turn the mouse over after turning it ON, you may miss seeing the light.
1176130
First make sure you are using the best batteries they will last longer and give a lethal jolt. It could be the rodent entered the trap and took the food but the batteries were weak but set off the red indicator. Also I use salmon training dog treats and put a couple in front of the trap opening and then a couple way in the back against the metal plate. I have caught and killed mice and small squirrels that some how got into my home attic. Believe me they can smell the dog treats and it has worked every time.
1468821
We bought a new one because that's what ours was doing...dropping food every few seconds. Changed back up batteries (we use AC also) and turned it off for a couple of days. ...then it started working...don't know why. Kept the new one. ..just in case.
288686
I have a 6 month old and I asked my doctor too and the answer was no. But I do feel compelled to tell you to save your money cause the darn thing doesn't work. I seen mice underneath it, literally within inches, after 2 weeks of plugging it in.
1859700
Rose DesRochers' answer looks good. I found a dead mouse in my bag of Beggin Strips. It had chewed its way in and presumably gorged itself and died from whatever makes this item unhealthy. When I wrote Purina, they replied saying they didn't know what would cause the mouse's "demise." Why would I give my dogs Beggin Strips if they can poison rodents?
1301205
We were over a year without signs of mice, but rencently had a few signs. Might work to switch to a different type. Victor makes a big model that worked well for a couple of years in my summer camp, but also recently had mice around - scat right in front of the device. It might help to switch them.
1892357
No!!!!. I couldn't believe Apple did such a stupid thing. I had to go buy an extension cord. ...$20 that I should not have had to spend. Oh well. As for the mouse itself, it's fine.
2265761
Mine stopped working about 2 weeks after I got it; so I had to return the mouse. :\
56134
The same thing happened to me. I think the computer shorted out. I ended up returning the item. Make sure you put the batteries in correctly and then turn it on and off two or three times. That worked for me but it crapped out about three days later.
1472145
There's a switch on the bottom that you turn on. If it doesn't work, it's probably defective just like mine was. Mine never worked. I tried putting in brand new batteries so many times and it never worked. Super disappointing. Send it back for a refund.
370638
Maybe the battery in it went bad. All of ours eventually did and I was forced to throw them all away. Tried new batteries but they wouldn't work either. We heard each one pop.
328106
Honestly, I threw it away. It was useless. The mice would take the treats and leave. I hired an exterminator (he sealed all the holes, including one that was not visible behind the dishwasher) and I haven't seen a single mouse ever since.
722068
I went searching, the best looking I found to this mouse, looks like a brown house spider? the one in the pic I saw seemed to have the same bulbus body shape and leg stance what throws me is the V shape head that runs into the back or midsection mainbody, anywho works great still freaks everybody out, Goal Achieved
471496
We had one for about 5 years and never saw any signs of mice. About a year ago, we started seeing signs and I checked it out. I realized that the red light had become very dim. I ordered a new one and the mice are gone. You might need more than one depending on the size of your home.
285813
Why not? All you do is put in the batteries (4 double As), arm it with peanut butter smeared on at the far end and flip the switch to set it; pulsing green light let's you know something's been caught. You dump him/her out and re-set the switch. You DO have to keep an eye on it though because you catch only one at a time (although I suppose another one could squeeze in, especially if they were littl'uns but maybe it works on only one at a time before re-set). You should direct your question to an Amazon rep.
1357369
I just plugged it in and it worked! Did you put in new batteries? Both the mouse and keyboard need batteries.