I need to fix mine that I bought some months ago. Where I can get it? Is there warrant period?
1344514
Hello,As long as it is a manufacturers defect you can call us to discuss the repairThank you The Instrument Store
1288647
Good luck. Amazon wouldn't replace because it was over 30 days for me, and when I emailed the company selling the part, I was ignored. It is false advertising. They claim there is a 150 day warranty, but there's not. I never heard back from them and ended up throwing it away.
462648
According to the papers all you have to do is contact support and they will send you a free replacement. Ill try to post a pic of it on Amazon here soon.
1803452
Kelsey, it comes with 10 year waranty. Don't know where you live but in your "user manual" there should be address and procedure how to get it fix or replaced
1001581
That's not happened to me so I have no experience with obtaining parts. I agree with the previous 2 answers especially with taking the online approach. I would also check if there were any warranty centers in your area and contact them. Good luck!
896607
The same thing happened to mine. Since it was just a few months after I bought it, they sent me out a new one for free. I got it within four days. I would call the company and just talk to them. They were very helpful and friendly.
524170
I sent mine back in for repair. Because it had been less than a year since purchase, I had to pay for shipping there and back, but the repair and parts were provided. It cost me $60.00 to do this. Contact the manufacturer for details. Hope this helps.
2271776
sorry i dont know where u can get the part,but u may try talk to amazon see if they can do something for u
487659
Hi Kira, I'm looking at my owners manual and I do see a toll free number to call about warranty service. It couldn't hurt to ask them if they could either mail you a copy of the manual or e-mail you a copy. Here is the phone number...877-246-3700...office hours are Monday through Friday, 9am to 5pm Central time, I hope this helps you. Meschell
1250251
If its still under warranty you can send it to manufacture and probably get a new one. Unfortunately, it's not cheap to send back.
1428789
Find your receipt and take it in for service. Once it's looked at They will then tell you to take it where you bought it for a replacement with a similar model. It's considered un repairable.
522627
Before you buy a new one (they're not cheap), contact the distributor/manufacturer about any warranty that might cover your situation. There known issues Sounds like you just got this model. recently.
1656142
I would try calling customer service. Not sure since they do not have a parts department also try Ebay
1187346
Directly from the manufacturer if you are looking to pay for it. I received mine broken. I contacted the seller and received the replacement directly from the manufacturer (at seller's request).Good luck,
108747
Send it back to Amazon they should replace it for you. I believe it's a year warranty.
1002027
call or email the company itself. according to my understanding, they'll repair or replace it for you. there is a life guarantee.
1727004
Sorry, I haven't had any problems with mine so I'm blank on where to tell you to go. Best of luck finding it though.