like some of the other commentors, mine is already gettng many red lines. do i have any warranty?
1326375
Samsung is 1 year. If you are close to the end of your warranty, make sure you get a repair ticket open even if they can't schedule for a repair after your warranty expires. They replaced my screen but the didn't fix the problem, they had to write a new firmware update to fix my problem.
1326376
According to the manual, you have a one year warranty for parts and labor. You can call 1-800-SAMSUNG for more information.
1326377
I had this problem about 18 months ago. I found a forum that said the problem could be resolved by a firmware upgrade. I downloaded the latest firmware from Samsung's website and installed. Fixed! The problem has not reoccurred.
1326378
From what I understand no... we are "screwed." Sorry for the bad news but I'll never knowingly buy a Samsung Plasma again!
1664973
Unfortunately, no. I've only had mine about a month. My suggestion would be to try contacting their customer servive and/or research on the web. Sorry that I can't be more help.
348388
Mine dont had that problem, and obviously is not "normal" You should use your warranty.
651666
I also got a bad one first and complained and they sent me a new one. It seems to be working fine. I think you also got a bad one. With all these bad ones I don't think I can recommend them.
1482135
I've had mine for a few years and no problems, perhaps you got a lemon, I would get it exchanged or ask for a refund.
2012615
I've not had a problem; I suggest you contact the mfg co...check for warranty time period first!
542728
Call the company. They were very good to me when I had a problem. Most likely it is under warranty and so don't wait!
1467028
I think you should return it. Mine does not have a line. I would definitely get another one though.
2166737
I've had mine since October of 2014 and have no such issues. This unit comes with a 5 year warranty so my suggestion is to contact Honeywell to resolve.
1387926
good afternoon, thanks for asking I live in Venezuela lcd, get me a month ago by the inconveniences in the country, but I have two weeks of having the screen installed in the cell and the lcd is presenting as red lines that cross images and also if I have a long time with continuous use the lcd starts to lose color. I can do in that case? thank you
99487
We had the same problem after a month. I took it back and got a new one. I am hoping maybe we all got lemons, because I otherwise love this monitor.
922292
NO I had green horizontal lines. More than likely a circuit board( refurbished one ) . Mine died twice in 2 years. They change so fast that parts are not readily available. Good luck . It's probably time for a new T.V.
176677
I have yellowing appearing around the right and bottom edges of the device. Did not appear until after a month of heavy use.
1934686
i have the same problem with mine. I do not know what it could be. did you get another one?
146102
I have had that problem with two of mine. They are cheap and have no warranty. I have not been able to find anyone to fix them. I just replace them. They are worth it for the results.
1035708
I didn't have that problem, but I did have a problem with the pixels on the left side of the screen. Had a vertical line that ran from top to bottom. It happened after 10 months, so it was still under warranty. Sorry I know that answer doesn't help you.
1260675
I wish I could help you. I was happy at first bit since it hasn't worked properly.. It keeps going red like there is something bad in air but it won't stop. I have gone to several shops to help but no one knows how to fix it. I have since been looking for a new one.