I just received this unit, I followed the instructions for set up, but nothing happens when I turn it on. No lights, no sound, nothing. Advice?
1350737
Check the power cable in the back. It does not fit quite as snugly as it should on this unit.
1350738
First, make sure you have installed the ozone plates correctly - I beleve there is an interlock there to prevent the operation if the plates are not aligned correctly. Check to make sure the rear switch is on, and the fan is also on. Also check your outlet and the cord to the unit. If it still does not power up, return it for a replacement. I had the same problem - the rear switch was bad, and they replaced the unit for me.
361316
Did you try to plug light in the other outlet? And did you reset the unit? Hope this works
1422014
I just got mine too but I did not do anything to it...just switch it on and it works fine...I think u should contact the company to exchange a new one for you.
1612263
@ Getulio L. If you are asking a question.... Perhaps you could elaborate. For example You might say: I've owned the system for 3 yrs, I've never had a problem with it before but this time.... when I .... it didn't work. Then explain the process you used to try to get it to work:. I plugged in the TX card into the unit (with the unit off). I then FIRST plugged in the remote unit and let it cycle through it's power up routine.... if there was a problem there??? or you don't see the blinking LEDs tell us that. After that powers up & ONLY after you first power on the wireless speaker unit do you then plug in the main unit.... So when you did that what happened. You have to provide information & context. Maybe someone just gave you the unit and it's your first time trying it out, maybe you've had it for years and had a a power surge etcetera etcetera etcetera how are we supposed to guess what the details of your situation are?!?
744364
make sure it is connected to a video source, yellow plug. other than that i dont know. maybe defective? i would try a few different things before sending it back. turn it off then on, letting it warm up, etc
1578822
U can't hear the sound. The lights should be glowing though. I'd call the owner should have gotten contact info with purchase . He was very helpful! Did u put batteries in or plug in?
428192
I didn't have any problem getting mine to work, maybe yours is defective. I would return it and have them send you another one.
1209280
I've never had a problem with it. I would check the setup instructions. Maybe it can be reset.
1404379
As others have mentioned, check to see that the unit is not set to manually on, if it is not then you probably are experiencing the beginning of many problems to come with this unit. I returned the one I bought because of similar problems. Mine experienced problems early and multiplied with age. Read some of the reviews on Amazon. I would advise taking it back if possible. This would be a great unit if it worked properly for a reasonable amont of time.
1339520
May sound overly simple and you probsbly did these things.. but make sure u have the volume up on the controller. I have mistakenly turned it off or down and didn't realize it. Other than that make sure it's connected to the computer. If still not working you should contact manufacturer or amazon to rerurn. Hope you get it fixed. It's a great system.
2204446
Try switching speaker wires.....if still not working,it is most likely the unit itself.
1476611
Unfortunately you have not provided enough info on your problem. In general, if it is a hardware problem, like it no longer turns on, it is not worth spending my on repairing these gadgets as it would be more money fixing them than buying a new one. If it is a configuration problem, then you can download user manual from the web or if you have backed up your unit, then reload your old configuration.
1160777
Do you have input and output connected. If yes then it should come on. I've owned two of these and never had any issues. Unit may be diffective if it still doesn't work with both connections engaged. Let me know if that works for you. Peace
86103
Well it may just be me, but I couldn't get it to work at all. I plugged it in and nothing. I will open up a support call at some point and try to figure it out. Answer here...
651242
The problem I had was not lack of sound, but it won't turn on when I plug it in. There must be a short in the electrical wiring on my unit. I did have sound when I began using it -- nothing great, no Bose equipment. I'm sorry, but I think this is junk. I don't know what to do with it. I will find a place that recycles electrical appliances and give it to them. Alison
856027
I would read the directions that were set up with it. If you have experienced a recent power outage, sometimes the sync function between the Receiver and the unit has to be reestablished. Meaning that you may have lost setup settings. Also make sure no one has flipped settings on the front or back as that will cause a problem with the unit turning on. (word to the wise, when you fix it write down the configuration in the manual) additionally the cable that is plugged in the back of the sub....make sure it wasnt pulled out of the back of your receiver by mistake. If you have this hooked up as a "speaker" and not a sub, also make sure the connections are established. Is this hooked up to a Yamaha receiver? If so you may want to cycle through the on screen setup directions and use the auto setup mic that came with the unit. Every time I have issues, I use that tool and it always seems to fix the connection issues. I know with mine, if the PCM source is not working (digital) the unit wont sence the signal and turn on. If you have multiple source inputs (DVD CD and GAme Player) you may want to make sure that they are putting out the required digital signal or it wont jump start the sub. ....I know, when did setting up Stereo equipment become a full day tech project? I am missing the analog days myself
1168167
No click is heard. I have connected to CFL and Incandescent. Both emit no sound.