ordered this product with the description stating it was new. When it arrived the box was open and the pruner was greasy like they used something to clean it.. did this happen to anyone?
1352196
no both pair I ordered and received were clean dry and appeared to never had been used.
1352197
My pruners came to me properly packaged and in new, unused condition. They were lightly oiled and did not require cleaning before use.
1352198
I received mine sometime in mid summer of 2013 and I remember the pruner in a clean package like I had picked it from those hangers they use at the stores to hang and display their porducts. I had to rip open the package and don't recall grease being an issue. I used it and it worked very well. I do clean it with every use and and spread a light coat of oil on the hinges and blades and sometime on the return spring as per upkeep instruction
1352199
My pruner and box were in completely new condition. I like this product and have used it a lot.
1352200
If I recall correctly, mine had grease or some coating to protect from rust but appeared to be new. Great product.
1352201
I had received mine while back but I believe mine came in similar condition. I thought the oil was a protective measure rather than cleaning
1997891
mine was new and did. this is an older model but seems new. i would guess it is in the box. it's just an old style.
936511
I received mine a day or so ago. I bought it for my son's 13th birthday, so took it out to check it before wrapping it. It's a good thing I did, because it was really dirty with fingerprints and gunk on it. Where the blade swings out from the side there were globs of grease that were impossible to remove. Really gross... You certainly get what you pay for, so take that into consideration. I wouldn't purchase from this seller again, to be honest. Not sure why these all appear to be used knives... maybe they're rejects, not sure..
1763461
I just received mine on October 10th. It came wrapped in packaging paper in a USPS priority box with the original owner's manual. The tool looks brand new - I am assuming the tool was removed from the original box to save on shipping. It may or may not be refurbished - I can't tell.
1989886
mine was in a new box. looked good from what I could tell but the wife let the kids open it. so there was nothing left of the box when they got done.
142125
Glad to hear about your great experience, prat. "Used-Like-New" is definitely the way to go!
745733
Yes, they appeared new in the box, they were clean, but not sealed. I think they were fine, although I did think the moisturizer seemed less thick than when I bought some from a rep.
1449111
Yes, the box was unopened and was new. It came with instructions and warranty. It was made only a few months before I opened it.
2146993
Sorry Barbara the shipping box has already been recycled. We have used the apple peeler on two occasions, works great. Bob
991298
Mine was new but I returned it with a full refund. It didn't dry my nails at all. I wouldn't recommend this product.
58668
Amazin can probably answer better than me. My understanding is that it has previously been opened, not necessarily used. Perhaps has to be adjusted or tweaked. Price is much lower and warranty is shorter but the product is brand new and in a new box. Hope this helps.
2268562
I've never experienced that before! :-o That sounds disgusting! I've ordered it online and bought it from Traders here in CO and fortunately did not have that experience! So sorry, AG!!
1690398
When I bought one then (it was a long time ago), it arrived new. Hope it helps...
1129306
Mine was new in the box. It shipped from China, so the box was quite damaged, but the slicer was in perfect shape.
372924
My order was fine. The only issue I had was using it up after it was open before it went bad. After 2 or 3 months of use the remains turned to a gelatin like substance. I was almost done anyway and the product REALLY works (especially if you combine with the soap). I would guess a sealed new package should stay good for quite some time.
1763462
It depends on the seller you choose to purchase it from. If purchased from Amazon, you will get a brand new item in the original retail box. As far as purchasing it from 3rd party vendors, who knows. As you see by some of the previous answers, some have received their tool without the box. It would help if they also listed the seller they chose to purchase it from. Good luck with your purchase, and please leave a review once you've spent some good time using the tool.
1312468
The oil i bought online did not smell like the oil i bought from salons in the past. I don't think it was the real thing, so i got a refund and threw it out. i guess you have to be careful buying it online. My seller was SAI Holdings.