My power switch just broke. I just tried going on the website &amp; calling their phone number (1-800-469-0456), both are NOT working. any suggestions?
393459
The company has been sold. I got the current number on-line somehow, when the old number did't work. The new company is doing some repairs, I understand, but not all. I'm sorry about that, because their service was exemplary; the iHeater is no longer made, and the name has been changed.
1878103
I bought 2 units and they both failed within a few days. Getting my money back was a choir. Their p r dept is horrible. I will never do business with them again. Their products are poorly made. Your switch problem may mean it doesnt work. Good luck reveiving a refund.
624498
I contacted the manufacture and they sent me an entire replacement cables for free. Some papers came with my product and the phone number is located on it but I do not have those papers anymore. I was having trouble finding a phone number for them in Google but BBB has this one listed [(800) 525-3932]. Just make sure you're not dealing with scammers and never give out your credit card to them as you do not need to and that company should have your info already on file when you first purchased the Tower 200. Also, contact Amazon support as they may have a phone number on them.
2111537
this is junk , Icould not get mine to even work. no one would even help me solve the problem .call me for more information.304=710-9201
747201
I had the switch installed by an electrician. It worked at first. That evening it did not work. It still does not work. I have to replace the switch with the original switch. Do not buy the switch. It does not work.
1894055
The instructions were not working for me. I placed the power switch between on/off and followed the instructions. it worked.
1028924
I don't know, however a working website and telephone number follows, tech support is available.cyberpowersystems.comToll-Free 1-877-297-6937
27224
Go to the tropishade website and use their email customer service(same as sales). I had the same problem, but my tropilight umbrella was was shipped without the power supply. They sent a new charger to me at no charge. They may charge you something, but they seem pretty reasonable and were very fast in replying and sending me a new power supply. Good luck.
6209
Don't hesitate to call MagicJack if you have a problem. You will communicate with the company by online texting. I had an earlier power unit go bad and it was quickly replaced. Have patience because you will be dealing with an out-of-country calling bank
2098221
That happened to me after a few months of use. I called wild game innovations and I explained to them that it wouldn't power on and they asked I send it in to them. Promptly after I sent it into them they sent me a brand new one. To this day the new one they sent me works perfectly!
50257
Dear friend,have a nice day!Yes. The power hookup was a little confusing, but worked. hope that can help you.Best regardsSeller
627330
i wish i could help...my unit stopped working 3 weeks after purchase and has not worked for the past ~month. i will most likely throw it in the trash can. the manufacturer said they would send me a power adapter. i never recieved it. i am thinking twice about ordering anything from amazon as they appear to not care at all for their customers. it maybe time to revisit the brick and mortor stores. sorry for the venting. i wish could have helped
320858
Mine stopped working too. Worked great for a while, but now it will not turn on even if fully charged. I think the switch is just low quality and breaks easily.
746678
Call Leviton tech support at 1-800-959-6004. They were helpful to me in getting it set up. You need to make absolutely sure that there is a neutral wired into this outlet to make it work. I found out the hard way and had to hire an electrician to run one to this switch.
54316
Your question would be best answered by Powermatic. They can contacted directly at 800-274-6848.
1209528
Mine had an electric issue within a month of receipt. I called Powermatic and they troubleshot by asking questions, determined it was the on/off switch and sent one right out. While I was doubtful, I replaced the switch as instructed to do and it has run beautifully for almost a year now. This is really a heavy machine, I recommend it highly.
1374634
I would telephone the CyberPower people and ask them. Be sure to have the total wattage and amperage of your devices handy when you do. Telephone number is: (952) 403-9500.