The 'toner low' error message prevents my printer from going into energy saver mode. Does the 'not authentic cartridge' error message do the same?
1347397
Not at all. I've had no troubles with the toner cartridge. My printer has not even acknowledged that I'm not using authentic Canon toner in it.
694975
Sorry, my toner cartridge worked fine. I did have a problem getting thr toner "shell" or adapter bracket off the old toner and onto the new toner. No instructions came in new toner! Did you get this "shell" installed correctly. Worst case , return your cartridge and get another.
29014
Yes. You know when it begins to print poorly, such as printing light or parts of the page missing. When that happens, remove the toner cartridge and gently rock it back on forth a few time. Then reinstall it. That should fix the problem for a short while, but it's best to keep a spare toner cartridge on hand.
435844
Did you contact the seller for support? It sounds like it could be a bad chip on the cartridge. A replacement should solve the issue.
1369742
I've tried compatible toners (from Cartridge World). They didn't work at all well as they didn't have the correct material for the fuser temperature. I threw them out after a month and got genuine cartridges. Expensive but work - except when dropping loose toner through the machine. Great features on this machine but it's going in the dumpster when it next runs out of toner.
1657219
Mine works fine with no issue on ML-1865W. But, I use Ubuntu and for each print it shows me annoying message that toner is ran out.
525754
Before panicking, I would unplug the printer for 30 seconds after shutting it down, and do a reboot with the new cartridge in. If that doesn't work you can try it with the old cartridge in and then change cartridges after the reboot. I'm figuring you probably have this resolved by now, so can you tell us what ended up happening? Thanks.
653802
I've only printed a few pages, and am getting this same message. If you go to the Solution Center software/app you can bypass the error message. Will not order these again.
1815883
I kept getting that message, too, when I first installed, but finally figured out the problem was with the way I was installing and not with the cartridge. Unfortunately, I can no longer remember what I was doing wrong, but before giving up, start from ground zero and carefully go through each step again. You may have inadvertently overlooked something that will seem obvious after you notice it; that was my experience.
786997
This is a very common problem. Even our printers at work with the original Toner from Canon will have problems on Labels. Set printer to heavy paper to see if it helps.
1657218
Elly, did you replace the chip that was included with the replacement toner ink? That piece takes care of any "compatibility" issues.
1383257
I've read you can put tape over the toner sensor to not give the false "toner low" settings.
135866
No error after installation. Usually, I bought after market toner at the local store. My experience....70% error sign...like change toner , etc. First time use this product..no error, easy to setup. compare than original...maybe resolution very little less than original. I am not sure for longevity, because start use little while ago.
1731222
I ignore the pop up messages and just delete them. When the printer stops working because the cartridge is actually empty, we replace. The warnings give you enough time to order a replacement, but I've found that the printer will run for several weeks before replacement is needed. Clearing the nagging warnings can be tiresome. BTW, ours is 9325CW.
29935
I agree w/the previous answer. I've never had a problem w/this toner. The only time I had a problem is when someone sold me a cheaper "compatible" toner which did not work at all. Have you checked your printer for a possible problem? I'm sure you can return the product for an exchange or refund, especially if you bought it from Amazon. Good luck. Dolores
1666520
Yes, I had an error code come up before. I had to do a reset and replace with new cartridges. But my printer still works fine. Considering ordering this product again. I have an HP Photosmart C7280. But also be aware or which supplier or seller that you are ordering these cartridges from. That really makes a difference.
1180572
I received paperwork in my shipment that stated your printer will give you an "empty" notification, because the little computer chip on each cartridge will not work correctly after being remanufactured. There were also instructions on how to bypass or ignore the "ink level warning" on the printer if that warning doesn't allow the printer to print. Give it a try printing a sample page or two. My replacement cartridges have been working just fine. Good luck!