. I understand there is one part of the furnace that is likely to break if someone accidentally leaves it at full heat. Anyone know what part this is?
1331031
Hi Jacob. There are four major components to this furnace. The heating coil and the thermocoupler are usually the only things to really "burn out". The heating coil is wrapped inside the square part of the furnace where you drop the graphite crucible into. The thermocoupler is the little probe that sticks up into the heating chamber, where you drop the crucible into, from the bottom. Usually those are the parts that will eventually need replacing. They are like light bulbs and have a limited life span. But we have both of those parts available. We'll actually replace them for 3 months. If they fail after 3 months they are available for purchase. The heating chamber comes as the whole top of the furnace and costs $80.35. The thermocoupler is available for $19.99. If you have any questions please feel free to email us or call us directly Monday-Friday 8AM-4PM PST @ 1-866-425-4693.
1142296
Finally got hold of someone in customer service at Optimus and he said that it sounded like a thermostat regulator and that instead of going off when it reaches the tempature set for it shuts off and needs to be replaced. He said it wasn't a fire hazard. But you have to pay to ship it back to be repaired or replaced and to pay to have it sent back to you. They are located in Anaheim, CA for those interested. Thanks for trying to help.
1226555
Hello, the exact same happened to mine after about 1 year of use. I removed the unit, drained it and opened up the top. On mine, one of the connections from the thermostat to the heating element had broken. I repaired mine with some silver solder and a small butane torch. It's been working great ever since. That was approx 2 years ago. My advice is, it's not working anyway, so just tinker around with it. Just remember to put the heating element in water before you power it up or you may burn it up.
1297245
The thermostat will keep the temp. In a safe range. Leaving the unit running to long could cause over heating.
1209901
You lose the ability to control the fan separately. That is furnace and fun are on at the same time, you can't just turn the fan on.
834197
My heater did this and I found that a tiny hole in the pilot flame tube was blocked by dust. I removed the lower panel (tricky without more disassembly) and used a brush and a cotton swab moistened with alcohol to clean the small opening. When I had access I also cleaned the thermocouple that touches the pilot flame. Had to do this twice. The heater has been ok for over a week now. I read about this on a blog about the heater.
1688420
Has yours broken? I was just thinking about ordering one. It appears that they have heating element issues with the old one. Maybe I will wait to see if someone orders it for Christmas and posts responses. Let me know what you think of yours.
1251551
Is it possible you did a temperature over ride by accident? That will trump the scheduled temperature and make the furnace run until the rooms temperature adjusts, or until the next scheduled temperature takes effect. The only thing other than that I can think of is maybe the wiring is wrong?
503160
I have not used my stove yet, I have to say. Good to hear Colman will replace the part(s).. A heads up for me, to try mine before I really need it!
1362888
We just bought the stove this summer and we did not have an issue with ours. Sorry to hear it did not work for you. It may be a manufacture defect.
311039
I've never found out if this was true or myth. It's said that the unregulated heat can cause the glass to crack. Others have said that the 60hz humming of the heater could cause the glass to crack. I've decided to not find a floor full of juice and gotten myself a thermostat. Plus... with a thermostat you won't over heat your must. :)
2193652
There should be a thermal link (fuse) some where in it as a safety feature. It could have blown if the unit got to hot. Also look at heating element, it could have split from calcium in the water.
530099
I've knocked mine over several times without incident. I believe that the heating element shuts down but the fan keeps going making it appear to NOT shut off. This is the best heater we've owned including the Pelonis heat furnaces.
309039
Did yours break or are you just curious? I'm going to be putting one in my new house so that is a good question. I don't live in the house that I put this in anymore but it seems like it's a "sealed" design. If you can't find parts on amazon then probably not.
340812
I think we have the light grey one so I can't answer that question. When the power goes out there are batteries that allow the thermostat to continue to work. However, your furnace/AC will not be working. When the power comes back on the thermostat will re-establish contact with your WiFi and everything will be fine. If you go to the Total Comfort website you can set up an email message to be sent you if the thermostat looses contact with the WiFi. That is almost always because of a power failure. I love that feature as we live in Alaska and spend several months outside of Alaska at a second home in the winter. So I know when the power goes off and it notifies me when the thermostat re-establishes contact with the WiFi when the power comes back on. So if there is a lengthy delay I can call and have someone go and check our home out. Hope this helps.
828851
I woul take it apart and clean it once a season. I did not do this and the supports for the heat deflectors are rusting away. I think this is a fatal occurrence and would want to avoid at all cost. I think that is the grill's weak spot.
1284868
M. M.: I'm in the middle of an email conversation with the Appliatech (who services Solo ovens--or perhaps owns the Solo brand--I'm not entirely clear on this relationship) Customer Service technician, regarding my S2000 which currently isn't working due to a bad On/Off/Timer switch. One of the things I've gathered from this email conversation is that the original S2000 oven was wired such that the thermostat controlled the Convection Fan--which is a mistake because in convection mode you want the fan running constantly. In later models of the S2000 this wiring mistake was fixed, such that the Convection Fan runs properly (all the time). I believe that is the reason why some customers are reporting that the fan only runs when the thermostat is on, and others are reporting that it works properly. I'm guessing that if you order an S2000 now, you will be getting a newer, properly wired model, and it was only the early purchasers who got the mis-wired S2000's (but I can't guarantee that).