Has anyone had issues with the vacuum going and it not insulating anymore? I'm super nice to mine, but this has happen three times so far.
1356223
All Nissan Thermos products have a LIFETIME warranty on losing their vacuum. Call 1-800-831-9242, tell them your problem and get an RMA. They send you a prepaid label and honor their warranty, sent a new one right away.
1356224
I haven't used mine much but love it for the price and quantity...hope it holds out though.
1356225
hi, I have food allergies and bring my own food with me whenever i go anywhere. as a result, i have a bunch of these thermoses (about 8) and I use them all the time. There are two that I use daily, one for food, one for beverages, the others get used for traveling several times a year. I use them for hot and cold. i have never had a problem. perhaps it is something in the way you are using them?
1230659
Yes, I've started having problems with mine after 7 months. I thought it may be the filter but they said not. They sent me three parts I have to try to replace and see if that works. It seems like the don't want to give out new filters. My suction is fine for about 5 minutes and you can see the diffence. There are no clogs but the motor overheats and shuts down. I'll see what the parts do but I don't thing they are the problem.
756612
Yes it happened to me once because I didn't properly lock the compartment holding the dirt. Mine had many problems but I'm pretty sure what you experienced is due to some part of the vacuum not being closed properly.
1608310
Mine does that often, all I can do is push it back together as strongly as possible. It usually stays for a while when I do that. It's a pain and I've become disappointed with this vacuum after using it for a while. Wish I had more to offer!
718181
Check with runtastic about that. Ihaven't haven't encountered that problem. also try having it repaired at an electrical store.
1586350
Check your hose connection, this model is known to have the hose disconnect to the vacuum while being used, and it spills your dirt all back into the air instead of into the canister. It's awful.
1931813
I have not experienced that problem. It's actually the best vacuum cleaner that I have ever owned. I highly recommend it.
243709
I had the same thing happen. I ended up plugging it in to a different outlet and then it worked just fine, but I did have to set the vacuuming schedule back up. Originally I thought it was the outlet, but had it checked out and it was working fine. Italy be worth a try for you.
1074682
I have never had this problem. Sounds like a poor contact between the battery and the vacuum or maybe the vacuum is plugged.
1439196
I have gone through three of them. They appear to have an issue with them. Mine lasted one month to nine months? Less than a year. Means they were bad from manufactures build date. Contact Velocity. They may be able to assist you. I smashed my third one three days ago. Made a funny humming noise and wouldn't shut off. All were famous for always freezing up sometimes for days up to weeks before it unfreeze. Good luck! We were sold defective items I suspect. By the manufacture.
421757
Hello,I got this vac and have had no problems. There was a bit of a smell the very first time I used it, but by the second time there was nothing noticeable. Mine has been a wonderful machine to use with absolutely no problems. I hope that you have the same experience.
1533376
I had mine working perfect for almost a year. But when I took apart the motor the problem was NOT that the motor burned it. Dust had filled the gear box so badly that it stripped the gear of it's teeth. I poured out tablespoons of litter dust build up! Regularly take apart the motor house and clean out the dust and you shouldn't have a problem with it.
1865795
Mine heats up but never so much I can't touch it. My father in law has the same vac and he said his heats up too so I figured it just ran hot.
1232445
Sorry, I don't know what is wrong. My biggest problem was with the life of 3 batteries. The just didn't last long enough. Disposed of original then the 2 replacements are either not charging or won't hold the charge. I was really disappointed since we like the vacuum so well. Wish it could be converted to a cord. Good luck with it.
708830
I am very unhappy with mine. Bought it in 2013 and in less than a year I had many overheating issues. Online just now because I am fed up and will replace, after today vacuuming about 150 square feet of combined tile/carpet and having it overheat and automatically turn off. have tried filters, etc., nothing changes. In addition, from the first time we vacuumed cat and dog hair would clog the connector between hose and bag because of how the two connect. Continually having to manually unclog hair for it to not lose suction. I'm surprised so many people like this model. Wish I had returned promptly to Amazon. I am very unhappy with mine. Bought it in 2013 and in less than a year I had many overheating issues. Online just now because I am fed up and will replace, after today vacuuming about 150 square feet of combined tile/carpet and having it overheat and automatically turn off. have tried filters, etc., nothing changes. In addition, from the first time we vacuumed cat and dog hair would clog the connector between hose and bag because of how the two connect. Continually having to manually unclog hair for it to not lose suction. I'm surprised so many people like this model. Wish I had returned... » Read More I am very unhappy with mine. Bought it in 2013 and in less than a year I had many overheating issues. Online just now because I am fed up and will replace, after today vacuuming about 150 square feet of combined tile/carpet and having it overheat and automatically turn off. have tried filters, etc., nothing changes. In addition, from the first time we vacuumed cat and dog hair would clog the connector between hose and bag because of how the two connect. Continually having to manually unclog hair for it to not lose suction. I'm surprised so many people like this model. Wish I had returned promptly to Amazon. « Show Less
618960
See what happens when you disconnect the vacuum lined, if it returns you have a problem in the vacuum line or where it connects. Try blowing thru the line & see what happens..
886224
Mine vacuum's the dirty water up. Not sure what you are doing wrong or if your machine isn't working properly.