Is there a warranty or return policy in case I don't get the results (adult acne) I'm looking for?
1321895
I was not honored a 60-day money back warranty. I was refused my money after 30 days.
1321896
The unit is guaranteed to perform exactly like other glorified chinese-made flashlights - beyond that you're on your own...
1321897
Mine has stopped charging. I have ordered a new adapter, but the machine is deadafter 20 months.
1865130
I have not been able to find the booklet, so you can call 1-800-896-7728 or go to h2probeautylife.com, they can tell you about the warranty.
1562631
You don't, buying on line carries that risk. Personally, I frequently buy from Amazon and have never had a problem with one of their vendors. The vendor who I purchased my Retinol from and I assume this is how you found me, sent me accurate product. I know I didn't give you anything more to work with, I am sorry. It is tough to trust once burnt, I have had it happen to me and it makes life unnecessarily challenging. Happy 2014!
473176
I would contact Clinque directly, there is contact information to get product help and skin solutions at clinque.com.
868447
I'll be interested in what you learn. I tried to obtain a refund and free shipping to return it, but both were unsuccessful. They said there was no guarantee. After you make your complaint, we should let Dr. Oz know of our experience, don't you think?
2011963
Due to health reasons, no personal use product is returnable unless defective, and then can only be exchanged for the same. Whether you used the item or not we would have to discard it. Thank you for your understanding and for shopping with DGS Novelties!
575522
NO! They replaced the product from a store. You can only buy the Prevage MD from a Dermatologist. I was ripped off. Don't waste your money and time on this offer!!!!
673810
Hi Rebecca, my first batch was bad, and they refunded me and the second one was good. It was hassle free. I feel it really help. I hope you have as good experience as I did.
317072
What a bummer that its a disposable. And yes that is odd! A product that takes batteries I assumed would be reusable but I wanted to know for sure. Thanks David for the reply! That's really too bad if they're discontinuing their reusable models. I will probably shell out the $40 to try it just to see if I get any results. It might be worth it if I only get a few bad blemishes when I break out. Shopoholic my be right if I can make the 80 uses last longer than other treatments. Thank you for all your help!
1952841
I too no longer have the box or product, but I threw mine away b/c the product hardened/lost too much moisture. I stopped using this as well and so my spots came back. I'm looking for a more permanent fix rather than using a product for the rest of my life.
741829
Go to: your orders Click the order you have an issue Then it should give you option to return warranty etc.
1625256
I have a normal sized face and have been quite pleased with the product...I would suggest that you buy it and return it if it is unsuitable for the size of your face...From my experience Amazon has a really great 30 day return policy...hope this helps :-)
44874
I discarded the original box but know it was a current date. This is my second order from them and have been pleased. Do you use Obaji? What has been your response to products? I am 3 months into full regimen of cleanser, day and nite and serum and think I can see a difference. Thanks
1255824
There is a 30 day money back guarantee, so if it does not work, you contact he company to resolve. They do have the best customer service ever. The product is amazing, most likely you will not need to return.
527996
This has not happened for me. I was very pleased with my purchase. The product was the same quality as when I got it from my local dermatologist.
703028
Yes Zen Health Labs do offer a money back guarantee. If you have followed the guidelines on the bottle for for one month and have not lost any weight you can request a full refund.
1431246
The one I got appeared genuine. But, I don't like the product in general, did not see any real results... Retin A micro is probably the only product to actually improve skin.