Bought in April and in now producing artifacts during browsing and gaming. We've ruled out overheating/driver issues. Best way to get support?
1335866
Was it , new , used ,or refurbished? When artifacts start popping up it usually means the gpu has had it and almost dead. warranty? Contact the seller and see if there are any viable options.. Its fried or a faulty gpu. I wish you luck and I truly wish you get this issue fixed and you dont get jerked around. It really blows when i buy something faulty and im left with a $300 paper weight here are a some links of similar issues. http://www.tomshardware.com/forum/370734-33-strange-dis... http://www.tomshardware.com/forum/370734-33-strange-display-problem-7850
1335867
If you bought it back in April it is certainly still covered by its warranty. Go to the Gigabyte website and fill out the form for support / RMA. They will mail you a new card to exchange with your defective one.
1335868
I'm not really sure what you mean by artifacts while browsing, but I will say this. One of the major reasons I chose NVidia over other companies is their great customer support. I would just give NVidia a call, or put in a trouble ticket on their website, and I'm quite sure you'll get a rep to troubleshoot your issues. This is the first time I've heard about this problem. I bought mine in Feb 2013 and I've had no problems at all.
435415
Thank you for your reply. I was wondering if there's some problems with my video card hardware, now it seems to be the driver's problem. Luckily other programs works normally. I submitted this problem to ASUS support 1 month ago but get no responce. All we can do is just wait ASUS to update the graphic driver and hope the new driver can fix this problem.
1846927
Get a hold of tech support. Or take it to a computer store. The one I bought was a gift and it gave out right after the warranty expired.
754354
It might be a faulty unit. Contact support and they will help you out. i had a unit that just went bad and it's being RMA'd .
123848
Actually hold off, there may be a problem with video video output with the adopter. I'll look into it tonight at work and get back to you later tonight.
2127552
Defective motherboard, as I had a similar issue with an Asus MB. If it is still under warranty, good luck with dealing with their support. I would strongly suggest going with another manufacturer if you decide to replace it, ASUS really doesn't stand behind their products.
856416
i would agree with the captain ...make sure you are virus free and make sure your driver software is up to date and or properly installed .. although unlikely , some of the issue may also be due to reestry errors
814021
Seems as though these issues are covered by the standard Dell warranty, see website for details. I have not had occasion/need to call tech support thus far.
61981
Yes I have the same problem and have no idea how to solve it. Recommendation on ASUS site is useless.
824512
I am dealing with Tech Support. They have given some suggestions, and will let me return it for exchange if they don't work. Sorry I'm not far enough down the road to know what is the right solution.
762584
Update drivers... and make sure the monitor supports 1080p because sometimes the OS can hide unsupported resolutions.
1165605
I had that same problem, and it turned out I needed a new motherboard. You should call Dell.
146045
installed and ran fine on my dell m4600, but started failing memory diagnostics 5 months later. requesting warranty return/replacement, and ordering corsair just in case...
280422
First, I'd contact Amazon to see if you're inside the return window since they'll probably be faster in replacing it. Then, if you're outside that window, you can contact ASUS and submit an RMA request. Hope this helps!
78127
I'm sorry, if it was purchased brand new. You can chat with Asus support on their website. Give them the serial number and they will advise you regarding the warranty and what steps to take.
1582841
I think return it. I have had mine along time and it has thankfully never had such or any problems. I can't helpSorry
348389
Some people have this problem. Apparently it is due to electrostatic discharge. Talk to Corsair and they can start the warranty process.