DSG Tech Guys to the Rescue
681353
By JIM ARMITAGE  DIXONS and Currys owner DSG today launched a standalone service company to help people fix their computer, hi-fi or TV systems no matter where they were bought.
98860
The hardware networking company is trying to break out of the doldrums.
297668
Get some shiny new tech gear for the holidays? Not sure what to do with the old stuff? We can help.
35360
Here's a smart way to take advantage of what isn't working.
106359
When I recently called up my local DSL provider, there was no doubt about the location of the person at the other end of the line. [Offshoring blog]
432496
These guys are down, but are they out?
705923
By Mark Schwanhausser, San Jose Mercury News, Calif.  Sep.
558043
NEW YORK - These days, technology providers take nothing for granted, especially their customers: There are plenty of stories of providers going to extraordinary lengths to win and keep customers.
718470
Every company wants to buy something like a GSA to solve the immediate pain, but resolving the conundrum of corporate search is a marathon, not a quick fix, and companies will likely need more than one approach to solve this once and for all.
309919
Downers include laptops, France The increasing popularity of laptops helped deflate margins at DSG international's computing operation, the firm revealed in its full year results today.â¦
217786
Vista to blame? 'Absolutely not' Retail mammoth DSG International (DSGi) looks set to spectacularly tumble out of the FTSE 100 today losing its status as one of the biggest PLCs in the UK.â¦
492892
But it's all a Dell plot, say high-end rivals. The Storage Bridge Bay (SBB) working group (www.sbb.org) is to release version one of the SBB spec next week. This defines standard electromechanics for the controller modules that go into stuff such as disk arrays.â¦
415185
By Nick Goodway, Evening Standard, London  Sep. 6--Flat-screen TVs, laptop computers and even fridges and washing  machines have kept the tills ringing through the summer at PC World-to-Currys  electrical retail giant DSG International.
106133
By Martyn Williams, IDG News Service and Paul Kallender, IDG News Service. The group supporting the HD-DVD optical disc format for high-definition video has received a boost in its battle against the rival
265609
The two-man crew of the international space station went outside again for more repair work. Gennady Padalka and Mike Fincke spent five and a-half hours plugging in new antennas
643100
(InfoWorld) - DSG International PLC, which operates electronics and computer stores throughout Europe, has launched a large customer support operation to capitalize on the increasing frustration of consumers with high-tech items. The service, called "The TechGuys," is running in the U.K. and will be expanded throughout Europe, but DSG did not give a specific time frame. DSG operates 1,450 stores in 27 countries under brands such as PC World, Currys and Dixons.co.uk. The company said it could invest up to Â£50 million (US$95 million) over the next five years, with up to 2,000 hires. The service would be available 24 hours a day and 365 days a year. Within the U.K., the service can handle 16,000 home visits per week. The cost of a tech service call was not immediately available. The service will provide support for home IT and audio and visual technology, DSG said. The TechGuys will run using a state-of-the-art call center, one of Europe's largest technical databases and a spare parts vault with 2 million components, DSG said. DSG said it commissioned a survey that found 79 percent of U.K. adults routinely need help with their tech purchases, with 43 percent waiting a week or longer for aid. The U.K. market for technical support services is estimated at Â£1 billion, DSG said.
423500
Company is working on flexible display technologies.