SugarCRM offers biggest upgrade yet
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SugarCRM has released the 5.0 version of its open-source customer relationship management software following a long period of development and testing.Sugar 5.0 features improvements in three main areas, according to the company:&#160;A new on-demand architecture designed to improve security, tools that let nontechnical users build custom modules, and an AJAX e-mail client that is compatible with any server that supports the POP3 protocol. The release also delivers upgraded dashboarding capabilities.The software went through three beta cycles and was tested more than 30,000 times by members of SugarCRM&#39;s open-source community, said Chris Harrick, senior director of product marketing for the Cupertino, California, company.Harrick said the open-source development model allows software to be vetted far more thoroughly than an in-house quality testing team can.In-house teams &quot;serve their purpose. They do a good job, and they&#39;re hard-working people. But [open-source provides] the wisdom of the crowd,&quot; he argued.Harrick downplayed the fact that it took three betas to achieve a release-worthy product. &quot;I think it&#39;s really a result of our development process. We iterate quickly and get it out there,&quot; he said.The company has created a Flash demo that walks through the new features in detail.China Martens, an analyst with the 451 Group, said SugarCRM is looking to land larger enterprise customers with the 5.0 release.&quot;This is the most substantial kind of project they&#39;ve done ... it was really crucial for them to try and get this right,&quot; Martens said.&quot;We think it&#39;s good, but the bottom line is we want to see bigger users for Sugar until we get really excited,&quot; she added.In a space crowded by seemingly similar CRM offerings, SugarCRM has tried to differentiate itself partly through fostering a user-friendly image, according to Martens. The company&#39;s attitude, according to Martens, is, &quot;Forget about the technical guys, we&#39;re Sugar and you can configure us. We&#39;re friendly.&quot;SugarCRM Professional in on-demand form costs $40 per user per month.
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The Sugar Team is pleased to bring you the generally available (GA) release of Sugar Open Source 4.5.1.  SugarCRM is a complete CRM system for businesses of all sizes. Core CRM functionality includes sales force automation, marketing campaigns, support cases, project mgmt, calendaring and more. Built in PHP, supports MySQL and SQL Server.   For more information on this release, please see the Sugar Open Source 4.5.1 Release Notes http://www.sugarcrm.com/docs/Release_Notes/OpenSource_ReleaseNotes_4.5.1/toc.html).  Download Sugar Open Source 4.5.1 now! (http://www.sugarforge.org/content/downloads/)  New in Sugar 4.5.1  Here are some additions and improvements new with version 4.5.1.  Campaign Management  Campaign Wizard simplifies the experience of managing campaigns. The Campaign Wizard walks a marketer through a step-by-step process for setting up marketing campaigns. This expedites the process for marketers to design, develop and execute programs.  Campaign Manager with ROI Reports creates tracking URLs for online programs, records impressions and ad program cost information to provide a real-time ROI report based on the opportunity generated and closed by the campaign.  Automated Lead Capture lead capture forms to use on web sites thatcapture leads and automatically associate it to a campaign. The lead form wizard eliminates the need for technical expertise to link form fields to specific campaigns.  Module Loader  The Module Loader has been enhanced to allow you to download modules and upgrades from Sugar Exchange or from your local drive. You can also download new patches, themes, language packs, and dashlets.  -----------------  Upgrading to Sugar 4.5.1 Seminar on February 6 (https://www.gotomeeting.com/register/885896196)  Be prepared for the upgrade! Join us for an informational session that includes a walkthrough of the upgrade process on February 6, 2007, 1:00 pm US Pacific.  Space is limited. Reserve your seat now. This seminar will be recorded and available on Sugar University (http://www.sugarcrm.com/crm/university/schedule) for your viewing. Sugar On-Demand users need not attend.  -----------------  We hope you enjoy the new functionality, improved performance and scalability and all the little usability improvements we put into the 4.5.1 release.  Cheers, The Sugar Team
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Business Ready Customer Care plan includes a major support upgrade and new financing for the Dynamics applications.
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Talisma recently released Version 6.0 of its multichannel CRM suite, updating its base for managing customer relationship basics, including SFA, marketing, and customer service interactions.
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SugarCRM lands a $20 million venture round, giving the open source customer relationship management software maker a boost to its global expansion plans.
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Smart ERP+CRM solution for Small-Medium Enterprises in the global marketplace covering all areas from customer management, supply chain and accounting. For $2-200M revenue companies looking for "brick and click" first tier functionality.  Compiere released its newest Production Release 2.5.1f !  The emphasis of this release was the improved Server infrastructure.  You can now monitor the (accounting, request, workflow, alert) processors and their logs from the web. The default URL is http://localhost/compiereMonitor and requires to log on with a user id with System Administrator role.  New are also Alerts - you define the situation you want to be alerted of and Compiere will send an email with details, if the conditions are met.  Document Value based Workflows allow you to start a workflow automatically, if a certain condition is met in any Entity in the system. You can use this for example to do a credit check for new Business Partners or when the address was changed.  Together with the Document Process Workflows and Alerts, you can now model all Business Processes.  Due to Server Infrastructure changes, you need to - Delete the jboss sub-directory Before upgrading (extracting the zip/gz) - After upgrading, you need to define Accounting and Request Processors for your clients. They are created automatically if you create a new client, but not for existing ones.  If you have a translated system, you should run "Synchronize Terminology" after migration or after importing the translation.   The Toronto training was quickly fully booked.  Note that the next intensive training "from the source" is December 6-10 in Miami, FL ... and book early if you want to guarantee your seat.  You can find the latest release here:  https://sourceforge.net/project/showfiles.php?group_id=29057
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Two months after the heavily hyped release of Microsoft&#39;s Windows XP Service Pack 2 (SP2), the company has exceeded its delivery projections for individual users and small businesses.
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TechWeb - The new software will be available for customers and hosting partners to download online. CRM 4.0's multitenant architecture gives the company and hosting partners the ability to host CRM in much higher volumes, setting the stage for a showdown with Salesforce.com.
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Due to the new advancements Google has made in their Analytics API (Datasource) functionality, the API changed slightly and the code that Felix Geisendorfer had created to work with a CakePHP install wasn't working anymore. He's corrected the problem with this new post with the new code and an example of its use.   In a very productive CakePHP session with nate a couple weeks ago in Atlanta I finally implemented some new HttpSocket stuff that was needed (minimal support for cookies / ssl) for creating the new API as a datasource. Now that its done I'm fairly happy with the outcome of the new API.   You can download the source here and follow his simple two-ish step process for getting it working on your site and with your Google account.
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Dimdim is an open source web meeting product with features like Application, Desktop and Presentation sharing with A/V streaming and chat. No attendee installation - all features are available through a web browser. Dimdim can be integrated with Moodle.   Dimdim Team has released an integration Pack with Sugar CRM for our SourceForge.net community.   This Alpha stage pack has been released on source forge.net and is available for download  at:   https://sourceforge.net/project/showfiles.php?group_id=176809&package_id=243414  Sugar CRM users can use the integrated Dimdim Web Meeting option to schedule or start  an  instant meeting when they login in to their Sugar CRM Portal.  We also released the below documents which would help Sugar CRM users to get started with Dimdim - Sugar CRM Dimdim Integration Guide - Sugar CRM Dimdim User Guide  Dimdim is browser based software ensuring that attendees need not install anything on their  computers. With Dimdim you can show Presentations, Applications and Desktop to any other person over the Internet. You can chat, show your webcam and talk with others in the meeting.  Dimdim Team is committed to provide extensive support to the SourceForge.net community and drive high adoption of Dimdim.   Please tell us what you think about this integration pack and about Dimdim in general. If you have any queries or face any issues please donÃ¢â¬â¢t hesitate to email me at support@dimdim.com   Thanks  Rohit Shankar  Director Of Engineering,  Dimdim Inc.   rohit@dimdim.com http://dimdim.com
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The financial services industry has adopted CRM technology with great zeal -- it is known as an early adopter market and continues to innovate in the ways it uses various modules.
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EnterpriseWizard this week is releasing the 2.0 version of its CRM application, a product built on top of its SaaSWizard Web application development platform and designed to be easily customizable.
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com December 3, 2004, 4:08 PM PT. This priority jumped up two spots into second place as CRM returns into the spotlight among top software initiatives alongside directory services and open source.
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SugarCRM Inc., an open-source customer relationship management (CRM) vendor, has opened a new office in Dublin to help extend its European presence.
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Upgraded version of this encryption app adds plenty of tools for networked users.
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The Open-Xchange Server software is released for download.
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AJAX Toolkit Framework upgrade to help consolidate frameworks and extend supported browsers.