Dell turns to damage control
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Dell  is in the middle of a  brewing image crisis, launching its biggest-ever product  recall, reporting a sharp drop in profit, and disclosing an  accounting investigation all in one week.
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Court documents say Dell, Gateway, and other major PC vendors were affected.
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On the Mark: The blame game within IT can slow the resolution of problems reported by end users. But there are tools that can put a stop to all the finger-pointing, Mark Hall writes.
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Michael S. Dell said he deserved a share of the blame for recent problems at Dell Inc. and reaffirmed his support for his chief executive, Kevin B. Rollins.
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Dell, the world&#39;s largest seller of personal computers, recalled 4.4 million notebook computer power adapters because they may catch fire.
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Dell says that millions of notebook power adapters could put users at risk. Also: Office flaw could allow attacks.
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Last week, Dell announced that it would begin selling two Dimension desktop computers through Wal-Mart Stores. It was a watershed moment.
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Don't expect to see a Dell Labs that focuses on fundamental research or a major move into highly bespoke "Big Iron" servers. But we are seeing a Dell that is showing some flexibility on what were once all-or-nothing principles.
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Dell strikes a deal with the world's largest retailer to make a point.
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The Brave Little Toaster is horrified Dell is launching a new online computer recycling program for small businesses looking to securely curb their unused electronics on the cheap.â¦
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Storage power play Dell's EMC re-badging storage division will be the first to flog Microsoft's new Unified Data Storage Server 2003.â¦
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About 4.4 million now under recall; firm says units can overheat, possibly causing fire or shock. NEW YORK (CNN/Money) - Dell Inc.
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Michael S. Dell has taken back the leadership of the computer company he founded, replacing Kevin B. Rollins.
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Dell Inc.  Chairman Michael  Dell on Tuesday threw his support behind Chief Executive Kevin  Rollins, while promising the computer maker was "working  diligently" to resolve its mounting problems.
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The industry heavyweights want to ease a major "pain point" for their customers, Dell's CEO says.
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Dell customers may now decline unwanted software or 'bloatware' applications loaded on new PCs.
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Angst removal for fun and profit Analysis IBM has its On Demand, we'll-service-the-hell-out-of-you thing. HP has its Business Technology, we'll-ink-the-hell-out-of-you thing. Sun Microsystems has its Participation Age, red-shifting, we'll-network-the-hell-out-of-you thing. And now Dell has the we're-tired-of-direct-modeling-the-hell-out-of-you Dell 2.0.â¦