I.B.M Launches Retail Integration Framework
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RIF is a SOA-based delivery mechanism that will support Big Blueâs four retail process solutions or assets, including multichannel retail and retail business intelligence.
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CRM software maker Epiphany Inc. this week is rolling out new analytical software, including two new products and vertical-specific bundles aimed at the communications and retail finance industries.
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IBM will offer a range of new services to help industrial firms respond to retail and government pressure to implement radio-frequency identification.
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Delivering the capabilities of traditional EAI products within a light-footprint, standards-based infrastructure supporting incremental integration
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Excellus Blue Cross Blue Shield is looking into the use of enterprise mashups as a way of providing its customer service agents with quick access to data from disparate IT systems.
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Polarlake offers a free webinar on Wednesday, September 15, that introduces you to the challenge of applications integration using an &quot;incremental&quot; approach driven by business requirements, not technology limitations.
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A substantial internal cultural shift is under way at I.B.M. so that it can remain a leader in innovation and better serve its customers.
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InfoWorld - IBM&#160;hopes to bring BI to a wider audience of midmarket customers with a new software stack developed in partnership with Business Objects SA, industry sources said.
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Kinetic Data, the leading provider of third-party Business Service Management (BSM) tools for the BMC Remedy platform, today announced the details and availability of its new Kinetic Data Partner Program.
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BMC Software Inc. has added IBM Corp.'s IMS mainframe database to the platforms supported by its SmartDBA family of products, completing a two-year mission to provide tools for managing all of the major databases from a single, Web-based console.
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Hosted CRM company introduces a new framework for linking analysis tools to its applications.Image: Salesforce dashboard
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I.B.M. plans to invest $250 million over the next five years and employ 1,000 people in a new business unit to support products and services related to sensor networks.
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(InfoWorld) - Ingres will take different approaches to supporting soft appliances that combine its database with applications from JasperSoft and Alfresco Software. When Ingres launched its Icebreaker soft appliance, it also invited other developers to build special versions of the appliance integrating their own application software. The first of those, a BI appliance built with JasperSoft BI Suite, is now complete, and the stack is being tested by early adopters, Ingres President and COO Roger Burkhardt said Thursday. It should launch next month and probably will be named Ingres BI Appliance, he said. Ingres plans to handle the customer account and first and second-line support for the BI Appliance and is training its support staff on JasperSoft's products, he said. In return for providing third-line support, JasperSoft will get a share of the support subscription price paid for the appliance by the end-user, Burkhardt said. That price "will be a significant increase of the cost of the database alone, but it will be dramatically less expensive than combining traditional components," he said. The company will adopt different support models with different partners, he said. That will mean a larger support role for Alfresco, which is working with Ingres to integrate its enterprise content management appliance with Icebreaker. "They are expecting us to provide level one [support] and level two as well as level three," said Alfresco CEO John Powell. One of the reasons for that is the more time-critical role played by content management in the enterprise. Users might be prepared to wait while a bug in their BI report is fixed, but they will want help right away if an important document disappears from the database or transactions are no longer committed, he said. With integration work on both appliances all but done -- Powell said that "the technology is all there" for the content management appliance -- the next challenge is finding a channel to market. That will involve another level of integration as the companies look for partners to turn a vanilla content management software stack into a vertical-market-specific appliance for storing a particular kind of content, he said. The early adopters of the BI appliance will help Ingres with that challenge, Burkhardt said. Many of them are systems integrators, building particular kinds of dashboards on top of the stack. For instance, one is using it to develop a BI system for U.S. credit unions, while another is tailoring the system for reporting on IT infrastructure. Once the BI appliance is complete, Burkhardt said, work will begin on another module that will link it to Salesforce.com's hosted CRM service, allowing it to make a local mirror of all the sales data held on the Salesforce servers and then generate reports from it locally.ADVERTISEMENTIBM Information On Demand 2006Industrial Industry Leaders, please join us at IBM's premier information management global event, IBM Information On Demand 2006, October 15-20, Anaheim, CA. More IBM business and technical solutions content in one place than ever before! Select from  over 800 sessions. Register today!
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Technical and legal pact calls for product interoperability and legal protections for common customers.
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Many organizations allocate large resources to implement and deploy packaged ERP, CRM and SCM applications. Now these organizations need to move away from operational efficiency gains achieved and into leveraging their data for performance management and business intelligence.
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Microsoft has started shipping the a BI tool set that lets users access its financial budgeting and forecasting capabilities through Excel and other Office applications.
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I.B.M. is attempting to develop a new search technology that will extract the underlying meaning from stored material no matter how it is structured.