Apple Offers a Credit to iPhone Customers
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Apple said it would credit $100 to customers who bought an iPhone at the full price of $599, after early adopters of the cellphone complained about yesterdayâs price cut.
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Yet another patent infringement lawsuit targets Apple, this time regarding the allowance feature that lets users send monthly store credit to others.
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Apple&#39;s iTunes might be changing into a general e-commerce platform that also contains a massive media-distribution center. This evolution is one possible result of the news that iPhone users, who will have an account with AT&T Wireless for service, will need an iTunes account.
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Apple has launched its new premium service called iTune Plus.
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Apple Inc.  and AT&T Inc.   said on Tuesday they will offer three price plans,  starting at $59.99 per month, for the widely anticipated iPhone  that is set to go on sale this week.
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Apple Inc  will offer a  $100 store credit to people who bought the iPhone before the  company slashed the price by $200, Chief Executive Steve Jobs  said in a statement on Thursday.
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Owners of Apple's iPhone are beginning to receive their first monthly bill from AT&T since the new purchase and are discovering a number of mistakes on the wireless carrier's part. Most notably, AT&T is not removing prior data plans, charging users $20 for the iPhone data, as well as up to $50 for their previous package.
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Apple Inc.&#39;s  iPhone may be  too expensive for most Americans, but the much-hyped device is  expected to help AT&T Inc.  win quality customers and  drive shoppers into its stores.
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With the iPhone, Apple offers a glimpse of what's to come.
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Brace yourself for a $2,000 phone bill AT&amp;T and Apple have announced what the iPhone will cost customers over the two-year contract they'll be obliged to sign - and it's pretty-much what AT&amp;T charges customers already.â¦
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Responding to a large amount of negative feedback from existing iPhone customers who felt slighted by Apple's decision to lower the price by a third to $399, CEO Steve Jobs apologized Thursday and said the company will offer a $100 credit for purchases from Apple's retail store or online store.
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Apple Inc. and AT&T Inc. said on Tuesday they will offer three price plans, starting at $59.99 per month, for the widely anticipated iPhone that is set to go on sale this week.
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By Brier Dudley, Seattle Times  Jun. 25--I don't know if they realize it, but those people lining up to buy Apple iPhones on Friday are guinea pigs.   They may be after a nice phone or the newest version of the iPod.
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When it comes to Apple Inc.'s iPhone  marketing, less has proven to be so much more.
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(InfoWorld) - Apple CEO Steve Jobs Thursday afternoon responded to a flood of complaints from existing iPhone owners over Wednesday's $200 price cut by promising the company would issue a $100 credit to anyone who bought an iPhone before the change. "I have received hundreds of emails from iPhone customers who are upset about Apple dropping the price of iPhone by $200 two months after it went on sale," Jobs said in a statement posted to the Apple Web site. In the open letter addressed to "all iPhone customers," Jobs defended the price cut, saying "now is the right time to do it. iPhone is a breakthrough product, and we have the chance to 'go for it' this holiday season." He also echoed -- albeit in more circumspect language -- comments made Wednesday in an interview with reporters from USA Today in which he told disgruntled owners "that's what happens in technology." "There is always someone who bought a product before a particular cutoff date and misses the new price or the new operating system or the new whatever," Jobs said Thursday. "This is life in the technology lane." But he tacitly acknowledged that Apple had stumbled. "We need to do a better job taking care of our early iPhone customers as we aggressively go after new ones with a lower price," Jobs said in the letter. "Our early customers trusted us, and we must live up to that trust with our actions in moments like these." All current iPhone owners with the exception of those eligible for other rebates -- people who purchased an iPhone in the last 14 days, for example, can return it for a refund, minus a 10 percent restocking fee -- will be issued a $100 credit good either at Apple's own retail stores or its online shop, said Jobs. Details were not available, but he promised they would be posted to the Apple site next week. "We want to do the right thing for our valued iPhone customers," he concluded. "We apologize for disappointing some of you, and we are doing our best to live up to your high expectations of Apple." Apple's change of heart was in reaction to the overwhelmingly negative comments that iPhone owners posted to the company's own message forums -- and forums at other Web sites --Â  starting just minutes after the price change announcement Wednesday.
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Apple Inc.'s  iPhone won  a strong endorsement from a key technology reviewer on Tuesday  when the Wall Street Journal's Walter Mossberg called it a  beautiful, breakthrough device.
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Customers at Apple Computer&#39;s iTunes store will now be able to pay for their songs, albums and gift certificates using PayPal, a virtual-wallet technology owned by eBay.