The Exchange: Kindness for Rudeness
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A mean girl's Christmas in London becomes a reminder of what a great gift kindness really is.
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Letters: On the need for a code of behavior for the Internet.
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The Lab judging panel will be busy this weekend picking a winner in the speak-to-the-Prime-Designer contest. (You can still enter today.) As they toil tirelessly, let us ponder this designerâs ethics, and whether it&#8217;s better to live in simulated joy or be really miserable. The posthuman Prime Designer may not care much what our puny [...].
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What we avoid in small caps, and why we avoid it.
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Picky eaters used to have few choices about expressing their delight or disappointment over a restaurant meal: Say something to the waiter, tell their friends or fill out that little comment card that comes with the check and hope somebody reads it.
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By Randy Myers, Contra Costa Times, Walnut Creek, Calif.  Jun. 15--Good deeds hold more value than fat wallets in the tight weave of the Friendly Favors Web community.
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When I suggested in a recent column that a problematic 5 percent of employees account for 75 percent of the IT support burden, I expected a wave of âright on!â letters from IT support staffers. After the column was published, the letters did come â most of them disagreeing with my premise, with one reader suggesting that the real whiner was yours truly. I still think itâs outside the realm of overextended IT departments to provide training on basic computing skills (which I defined as âmanaging and finding files, and basic working knowledge of suites such as MS Officeâ). But my thinking was adjusted a bit by the thoughtful feedback.
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By Thomas Ginsberg, The Philadelphia Inquirer  Feb. 9--Pleading hasn't worked. Freebies ultimately fail. Outright pressure can backfire.
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WASHINGTON -- Why is the subject of giving such a difficult thing to discuss? Some folks would rather ask someone for a kidney than for a donation to a charitable cause.
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By MAY WONG    SAN JOSE, Calif.  -- Sometimes it pays to befriend an enemy...
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The book âMayDay! Asking for Help in Times of Needâ says learning to ask for help is not just good for altruistic reasons; it makes business sense.
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Gabe: I sort of have a reputation for being the hot headed one here at the Arcade. I think that"s probably fair to say. I have a habit of saying very mean things to people I don"t agree with. As much as I might try not to be that guy it"s just sort of become my role.
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What I want to say to a person of prejudice.
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By Balas, Janet L  Sometimes I feel that I am becoming a technology curmudgeon. I don't just jump on the bandwagon at each announcement of a new technology; instead I wait to see if it has any advantages besides being new.
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Save a bundle by learning from other people's mistakes.
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Finding the right words for tricky conversations with children.
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Whatâs fun for two colleagues can be offensive to others. And jobs may be at stake.