Intervoice's Customers Come Calling
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Intervoice gives companies a cost-effective way to deal with customer calls.
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Assuming you know who you're going to call Skype Pro customers can now make international calls from their mobiles or any other phone at Skype Out rates, provided they've pre-registered the numbers they want to call.â¦
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Are there ever âshorter than expectedâ hold times on phone help lines? and other perplexing questions.
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I&#146;m on teleconferences several times a day. They&#146;re either great, or a mess. Some people don&#146;t know how to start one; other times there&#146;s no one in charge of moving the call forward or there&#146;s no agenda. Sometimes you don&#146;t know who is on the call. Save yourselves!
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E-mail, text message or cellphone call? Making contact can be an adventure.
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By Anna Marie Kukec Daily Herald Business Writer  Making a telephone call through the Internet is a lot like the Wild West.  The technology is still in its infancy.
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If you want to get out of your cellphone contract, try calling the company a few hundred times.
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Camped out customers say their motivations range from selling their spot in line to selling just-bought phones online.
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In an age when calling customer service more and more means talking to a call center in the Midwest or overseas, Comcast Corp. is going against the flow and returning hundreds of customer-service jobs to New England.
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The service lets users make calls over Wi-Fi from their homes as well as T-Mobile hot spots.
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By Elizabeth Lazarowitz, Daily News, New York  Feb. 5--With family and friends in such far-flung places as Hong Kong and  Argentina, Carlos Ronisky used to run up hefty phone bills just trying to keep  in touch.   Then he heard about VoIP.
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A user is having performance problems with his office PC, so he calls this help desk pilot fish, who goes to work on the problem while the user is still on the phone. But then the user needs to step away.
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Competition in the market for voice services is prompting telecom providers to find new ways to attract and keep customers. RNKVoIP, a division of RNK Telecom, unveiled on Monday a plan to offer
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Police investigating the discovery of two bodies and the murder of three prostitutes receive more than 2,000 calls.
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PhoneBites' cellular service inserts sound clips into conversations. Ridiculous? The same was said of the multibillion ring tone market.
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You call this an earnings report and conference call?
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THE days of massive metropolitan call centres with hundreds of employees are numbered, according to a maverick call centre entrepreneur.