HP pledges to correct order processing problems
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At HP World this week, company officials scrambled to reassure customers that it is working hard to fix its order processing problems by the end of this month.
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Hewlett-Packard Co. plans to deliver by the end of the year a new vulnerability service designed to help companies proactively detect and fix flaws that could be used in a malicious attacks.
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The server giant failed to deliver what customers asked for, execs tell a confab crowd. But that's all changed, they promise.
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Chip maker says it will use methods other than clock speed to improve processor performance.
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CEO Mark Hurd took the stage in Las Vegas at the HP Technology Forum & Expo to reaffirm the company's plans to reshape its IT operations, cut operational costs and improve its alignment with the business.
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Hewlett-Packard has unveiled a host of upgrades to its Integrity server product line, including faster Intel Itanium 2 processors, new virtualization capabilities, and new production releases of the OpenVMS and Linux operating systems.
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When Hewlett-Packard Co. (HPQ.N) warned of a profit shortfall last week, it blamed problems it had combining two SAP systems, something that the computer maker believed would be relatively simple when they were putting together a deal to buy Compaq two years ago.
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Exec VP of HP's technology solutions group discusses the impact of offshoring on customer service.
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Investor's Business Daily - A week after shaking up its enterprise hardware business following a poor showing last quarter, Hewlett-Packard put its best face forward before more than 7,000 customers and partners at the HP World conference in Chicago.
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Several key executives in that group were fired during the quarter following a botched order-processing system migration. HP CEO Carly Fiorina said the problems with the system have been resolved.
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MOP to the rescue HP has located a few friends, including Intel and AMD, to help it deal with the multi-core processor morass.â¦
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A photo featuring Mark Hurd, HP chairman, chief executive officer and president, as he updates media today on the actions HP (NYSE:HPQ)(Nasdaq:HPQ) is taking to address issues regarding the investigation of leaks from HP's boardroom, is available on Business Wire's web site and AP PhotoExpress.
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(InfoWorld) - Hewlett-Packard continues to diversify and streamline its business according to goals Chief Executive Officer Mark Hurd set when he joined the company nearly two years ago. But the IT giant still needs to cut costs to achieve operational efficiency, the company's top executive told members of the financial community on Tuesday. "We are a company that is transforming; we are not a company that has transformed," Hurd said, speaking at a meeting of securities analysts in New York. Hurd acknowledged that HP's cost of operations are still too high for the company to run at its most effective, though the company has completed aÂ 10 percent workforce reductionÂ it began last year as part of a huge restructuring effort. He said that since he took over, HP has carefully analyzed its cost structure, down to knowing its IT costs by employee, site and function. "We do understand our costs now more than we did a year ago," Hurd said. But the company still needs to reduce costs and better efficiency, which Hurd vowed HP will achieve in the next several years. Complicating this aim is HP's acquisition strategy, as the company still is working to absorb companies it purchased in 2006. The company on Tuesday unveiled how it would integrate Mercury Interactive, a software companyÂ HP acquired for $4.5 billionÂ on Nov. 7. Hurd told securities analysts not to expect more acquisitions of this size in the future from HP, a comment that would appear to put an end to rumors that the company may buy security giant Symantec. Instead, the company will make smaller acquisitions as they strategically and operationally make sense, he said. Right before Hurd spoke, HP announced that it has agreed toÂ acquire business intelligence services Knightsbridge Solutions Holdings, a 700-person company, for an undisclosed sum. Hurd made no mention of theÂ boardroom scandalÂ that hit the headlines in September, and which has former HP executives awaiting their fate in an ongoing criminal case that will decide whether they used illegal means to investigate journalists. Instead, he focused on operational efficiency and other goals on which HP continues to execute, including deriving revenue from a more diverse mix of sales and services and improving its sales and customer service. Hurd also thanked HP Executive Vice President and Chief Financial Officer Bob Wayman for his 37 years of service at the company. On Monday,Â Wayman said he would retire, effective Jan 1. Catherine Lesjak, a 20-year HP veteran who currently serves as HP's treasurer, will take over for Wayman upon his exit. From a financial and perspective, HP weathered the scandal that rocked the company this year unscathed, earning nearly three times the profits in fiscal 2006, $6.2 billion, than it did in 2005, when the company earned $2.4 billion. Hurd said HP still has more progress to make in terms of tapping its "total addressable market," which he said in 2009 will be about a trillion dollars. "After careful analysis, we've decided that is big," he deadpanned. To achieve this aim, HP continues to try to improve its sales tactics, Hurd said. He said traditionally, HP ran on the theory that "if we build great technology, customers will find it." Now, "we have this new advanced theory," he said. "If we actually try to sell the stuff, we'll actually get more revenue."
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When Hewlett-Packard Co. HPQ.N  warned of a profit shortfall last week, it blamed problems it  had combining two SAP systems, something that the computer  maker believed would be relatively simple when they were  putting together a deal to buy Compaq two years ago.
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(InfoWorld) - The $100 millionÂ datacenter consolidation projectÂ being undertaken by Hewlett-Packard will help it be more efficient but also informs the consulting advice it gives to client companies. HP officials updated customers, employees and partners on the progress of its project Tuesday at the HP Technology Forum being held in Las Vegas. The company is in the second year of a three-year process to consolidate 85 datacenters worldwide in just six -- two each in Atlanta, Houston, and Austin, Texas. Three of the six new sites are already up and running and the remaining three should be completed within 60 days, said Randy Mott, executive vice president and chief information officer of HP. "It's not just around moving stuff to a different place," said Mott, in a clear case of understatement. Data center consolidation gives HP, and any company that does it, a chance to refresh their technology, move to industry standard products, eliminate redundant or outdated hardware and software, and engineer energy efficiency, a major concern of late, into the datacenter. At the Tech Forum, Mott said the data center project, which is scheduled to be completed in late 2008, will reduce the total number of servers by 30 percent, but increase the total processing power by 80 percent. It will reduce the cost of storage but double total storage capacity, and the cost of running HP's corporate network will go down but the bandwidth will be tripled. HP has already decommissioned 12 of the 86 datacenters, said Mott. And for HP, going through the process gives its HP Services group new insights they can apply to customers trying to upgrade their data centers. "We try make sure it's done right inside HP and then we can do that for customers," said Tony Redmond, vice president and chief technology officer for HP Services. Teams from HP's IT department, which handles the company's own IT systems, and from the HP Technology Services unit, which provides technology to client firms, work together on the datacenter project. Work the HP Services people do will help the Technology Services people advise their own clients, Redmond said. HP's technology infrastructure developed in a piecemeal fashion, just like that of many other companies. For instance, part of the project involves what companies call "software rationalization," going through the thousands of software applications that HP uses to weed out those that are redundant, outdated or just useless. HP applications may be duplicated by similar applications from Compaq Computer, which HP acquired in 2002 and Digital Equipment, which Compaq bought in 1998. HP is also going to deploy a new approach to cooling at the new datacenters. Called Dynamic Smart Cooling, it involves a number of heat sensors attached to each of the servers in a datacenter. The sensors can tell when a server is heating up because it's doing a lot of processing and then directs cold air at that server. When the server slows down, the sensor can tell and the cold air reduced. Dynamic Smart Cooling, developed within HP Labs, will demonstrate at HP's own datacenters how the technology may work for others.
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Device uses NCQ technology to prioritize a PC's requests.
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Hewlett-Packard is beefing up its Integrity BladeSystems with a new model released this week thatâs intended to handle memory and CPU intensive applications.