Call Center's Closure Could Put EEOC Claims on Hold
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A deeply divided Equal Employment Opportunity Commission will move ahead with plans to close a contractor-operated call center next month, running the risk that the agency may not be able to quickly return calls from the public during a transition of phone service to an in-house team.
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'Dell Day' canceled this year Dell is closing its call center in Edmonton, Canada this spring, after less than four years of operation. The move is expected to put more than 900 people out of work.â¦
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In the Internet age, making telephone contact with a human for customer service is a daunting task. But some consumers have found ways around the blockade.
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A slowing economy weighs on the employment software company.
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A U.S. district court has ordered a halt to an operation that allegedly added unauthorized charges to the phone bills of small businesses and nonprofit groups for Web sites services that, in many cases, they didn't know they had and didn't request, the U.S. Federal Trade Commission (FTC) said.
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Some of the nation's biggest companies face a deadline Monday for completing internal financial control reviews, an effort that has created intense friction between corporate managers and auditors.
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In San Diego, displaced employees might affect production at some of the companies you own.
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Despite a recent court victory for the area&#39;s largest telecommunications company, the battle for your home phone service isn&#39;t about to end.
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Vonage, an Internet phone company, may receive a temporary lifeline as it struggles to survive a patent dispute with Verizon Communications.
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One of NI's major employers tries to come to terms with the loss of its biggest order - and resulting job cuts.
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More than 200,000 customers of the internet company could lose telephone access and money paid in advance now that it has gone out of business.
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NEW YORK (CBS.MW) -- Office Depot Inc. will cut about 900 jobs when it closes and consolidates its call centers and account management operations, taking a charge of about $12.
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By Nichole Monroe Bell, The Charlotte Observer, N.C.  Feb. 22--Ever wonder who the office techs call when a glitchy computer problem has even them stumped?   Quite often, they call right down the street.
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Business & money: Â· Union calls one-day stoppage for next  Friday Â· Dispute centres on pay and modernisation plans
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When can workers sue against acts of retaliation by employers? Two cases slated for hearing this week may help clarify.
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Employers have been warned that they could be held liable for comments made by their employees on "blogs" or in chat rooms.
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A US credit card processing firm has been hit by intermittend and large-scale distributed denial-of-service attacks that have disrupted services.