Report claims Xbox 360 failure rate is 16 percent
472689
While frustrated retailers claim that the failure rate for Microsoft's next generation console is near 30 percent, Microsoft has said it is likely closer to five percent. So who's right?
202075
Microsoft expects to take an earnings charge of more than $1 billion related to expenses it will incur fixing faulty Xbox 360 machines.
210160
File will cause portable gaming device to malfunction, company says.
210287
Microsoft Corp.  said on Thursday "an unacceptable number of repairs" to its Xbox 360 will force it to take a charge of more than $1 billion for its most recent quarter, and it announced a new, extended warranty for the video game console.
764342
Microsoft reported today that it had earned a slight profit for its fiscal fourth quarter despite a billion-dollar-plus charge related to fixing Xbox 360 consoles.
70820
Plus: Microsoft to release three versions of Xbox 2. [News.com Extra]
697445
Just days after Microsoft Corp. took a more than US$1 billion earnings charge to fix hardware problems in Xbox 360 consoles, a class-action suit says that the consoles also damage game discs.
639354
(InfoWorld) - Microsoft managed to earn a slight profit for its fiscal 2008 fourth quarter despite a billion-dollar-plus charge related to expenses the company incurred to fix faulty Xbox360 consoles. For the quarter that ended June 30, Microsoft reported net income of $3.04 billion compared to net income of $2.83 billion for the same period last year. Diluted earnings per share for the quarter were $0.31, a number that took into account a previously announced charge related to extending warranties for its Xbox 360 console. Excluding that charge, EPS for the quarter was $0.39, in line with estimates from Thomson Financial analysts. Revenue for the quarter was up 13 percent at $13.37 billion, compared to revenue of $11.8 billion for the same period last year. In a statement, Microsoft attributed revenue growth to demand for its new client OS Windows Vista, as well as business products such as SQL Server and Windows Server. Microsoft's Visual Studio developer tools and Xbox360 consoles also did well in the quarter, the company said. Microsoft said earlier this month it would take an earnings charge of more than $1 billion for its fourth quarter related to expenses for expanding its warranty coverage to Xbox 360 customers who have a certain type of hardware failure, which required an "unacceptable" number of repairs to the consoles. Microsoft revenue also was up for the year and topped $50 billion for the first time. For the 2007 fiscal year ended June 30, revenue was $51.12 billion, a 15 percent increase over the prior year, when the company reported $44.28 billion. Diluted earnings per share for the year were $1.42, which includes $0.07 in charges for certain items. Excluding those charges, EPS for the year would have been $1.49, an increase of 17 percent over the prior year when the company also adjusted for certain items and reported EPS of $1.21. For the current quarter, which began July 1, Microsoft is expecting revenue in the range of $12.4 billion to $12.6 billion, with diluted EPS in the range of $0.38 to $0.40. For fiscal-year 2008, which will end June 30, 2008, revenue is expected to be in the range of $56.8 billion to $57.8 billion, and diluted EPS is expected to be in the range of $1.69 to $1.73. However, Microsoft noted its guidance does not include the as-yet-undetermined impact of costs associated withÂ the company's acquisition of aQuantive, which is expected to close in the current quarter. Microsoft announced in May that it would purchase the digital advertising and marketing services agency.
65728
While Microsoft is not specifically citing any cause, reported issues with the Xbox 360's online Xbox Live service seem to have been resolved as of Wednesday morning.
432046
Microsoft said today it will take a $1 billion charge to its earnings so it can offer an extended warranty to fix hardware problems on the Xbox 360.
362806
(Corrects percent of PlayStation 3 titles that incorporate  some online features, paragraph 6)
343807
The EU Commission could fine Microsoft up to 5 percent of its daily turnover if things don't change. Also: Ford recalls almost 800,000 cars that spontaneously burst into flames & hellip;.  The money is rolling in on cell sales & hellip;. and more.
234083
.NET patch trips up systems Early reports are suggesting problems after users apply one of the six patches issued by Microsoft on Tuesday.â¦
638661
Microsoft Corp.  said on  Thursday said it would take a more than $1 billion charge to  fix "an unacceptable number of repairs" to its Xbox 360 video  game consoles and had missed shipment targets for the end of  June.
286587
Certainly, most savvy 360 owners already know that three red lights on the front of their console means certain unwanted death. A number of users have already undergone the painful ordeal of seeing their 360 units die, but some of them have also witnessed their machines come back to life due to the efforts of Microsoft&#39;s customer service department. The more curious lot of these Xbox 360 owners have opened up their repaired consoles to see what exactly has been fixed, and have discovered a new heatsink in their machine.
31217
Giant denies it's working on a console Microsoft will not build an HD DVD drive into a future Xbox 360 because it doesn't want to "limit the user's experience", an insider at fellow HD DVD backer Toshiba has said.â¦
112857
Plaintiff Sean Burke claims that &quot;the defective Xboxes stop working after minimal usage, after unreasonably, unconscionably, unusually and unexpectedly short amounts of time.