In Brief: Dell opens second Philippines call center
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Dell opened itsÂ second call centerÂ in the Philippines on Thursday and disclosed plans to significantly increase its workforce there.
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Dell, the world's second-largest personal computer maker after Hewlett-Packard, started selling its first PC that can play and create Blu-ray DVDs in a bid to court holiday shoppers.
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Dell Inc. (NASDAQ:DELL):  The LSU Health Sciences Center in New Orleans (LSUHSC-NO) has completed  the first step of a virtual server environment that will help ensure  access to critical patient, research and business data, even in the  event of natural disasters.
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By Crayton Harrison, The Dallas Morning News  Dec. 13--Dell Inc. has hired former Electronic Data Systems Corp. executive Steve Schuckenbrock to lead its global services business, the computer maker said Tuesday.   Plano-based EDS announced Mr. Schuckenbrock's departure in May.
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Dell Inc., the world's second-largest computer maker, said on Thursday it will soon start selling its laptops and desktops at Asian retail chains and stores.
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Dell Inc. DELL.O plans to open a  third U.S. manufacturing plant, the world's largest personal  computer maker, said on Tuesday, in a rare example of a  high-tech company expanding U.S. production.
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(InfoWorld) - American soldiers in South Korea face a tough call on using Internet telephony in the country. Thursday was the last day the U.S. military community in South Korea could make VOIP (voice over Internet Protocol) calls through companies based in the U.S., such as VonageÂ and Lingo, according to a report Thursday in Stars & Stripes, a U.S. Department of Defense authorized newspaper. Beginning Friday, all new contracts must be made with South Korean VOIP providers, the report said. For service members used to making and receiving calls to and from the U.S. for as low as $15 a month, the move to a South Korean provider -- and a local phone number -- could ring up a pricey phone bill. Because U.S. VOIP providers assign service members a U.S. phone number, these users can be reached from the U.S. without callers being billed for international calling charges. Prices for VOIP services in the U.S. vary from around $15 to $25 a month for unlimited local and long-distance calls. South Korea's major Internet service providers, including LG Dacom, said in June 2006 they would block Internet calls through companies not registered under the Korean Telecommunications Business Act. But after U.S. Forces Korea Commander General Burwell Baxter Bell said the move would impact service members' quality of life, the companies agreed to delay enforcing the act until June 1, 2007. Demand for VOIP services have surged as service members -- and many others -- seek cheap ways to communicate with their families, friends, and business partners around the globe. Vonage offers a VOIP service that replaces the traditional telephone. Customers connect their phones to an IP-transformation device, which connects to the home or small-business DSL (Digital Subscriber Line) or cable modem. Vonage doesn't offer PC-to-PC VOIP service provided by companies such as Skype Ltd. Brooke Schulz, a Vonage spokeswoman, was unable to confirm whether the company's service is no longer available in South Korea and, if so, whether Vonage plans to apply for a VOIP license with the South Korean government. Companies registered to provide VOIP service in Korea include Korea Telecom, Hanaro Telecom, as well as LG Dacom.
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ROUND ROCK, Texas--Dell plans to continue expanding its stable of consumer electronics products and services throughout the rest of the year, looking to the gear to help it generate new customers and ultimately to sell more PCs.
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XIAMEN, China  - Dell Inc.  expects production in China for the domestic market to keep growing at about 30 percent in the short term, meaning the world's No.2 PC maker might add another factory there in three to four years, its top manufacturing executive in the country said.
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Dell Inc. will create 1,000 jobs in Poland when it opens a factory in the country, the Times of London reported Monday.  The Texas company, which is the world's largest PC maker, will spend $375 million building the plant in Lodz. A startup date was not announced.
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Dell Inc. is pushing ahead with plans to open IT support hubs worldwide to improve its service delivery to buyers of its servers, storage devices and workstations. Although the hubs are aimed primarily at enterprise customers, they will also cover consumers and small and midsize businesses.
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Lenovo Group Ltd. has snagged a fifth Dell Inc. executive in two weeks to help run its business in Asia.
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(InfoWorld) - Dell will begin selling two models of its desktop PCs at Wal-Mart Stores on June 10, fulfilling a series ofÂ recent hints from CEO Michael DellÂ that the company wouldÂ move beyond the direct sales modelÂ that once made it the world's largest PC vendor. Wal-Mart will sell the desktops for less than $700 each in its thousands of stores located in the U.S. and Puerto Rico, according to a Wal-Mart statement issued Thursday. The store also said it expected to offer additional Dell PC models in its Sam's Club and Wal-Mart Canada stores, but did not provide model names or dates. The Dimension Multimedia Desktop is the first model to reach Wal-Mart shelves, chosen as a good match for shoppers' demands for value pricing and proven technology, according to a statement by Gary Severson, Wal-Mart's senior vice president for entertainment and electronics. Wal-Mart already sells desktop PCs from Hewlett-Packard, Acer, and Gateway, as well as notebooks from HP, Acer, Lenovo, Toshiba, Sony, Asus, and several smaller vendors. The store also sells monitors, PDAs (personal digital assistants), and peripherals. The strategy marks a major change in how Dell sells computers. Until now, the company has taken orders over the phone or via its Web site, allowed customers to choose their own specifications and then assembled a custom-built PC for each user. That approach allowed Dell to cut its storage and logistic costs far below its competitors, undercut their prices and win new market share. But the direct-sales business model is no longer such an advantage, since competing PC vendors say they have learned their lesson and trimmed their own costs. And critics note that buyers in developing countries don't trust their postal systems enough to purchase expensive PCs through the mail. "Customers want more and new ways to buy our products and we plan on meeting their needs on a global level. Offering Dell Dimensions in Wal-Mart is a great example of this approach," said Dell spokesman Dwayne Cox in an e-mailed statement. "While we can't get into specifics, in the coming quarters there will be additional activity in support of this move into global retail. Today's announcement with Wal-Mart represents our first step. Stay tuned," he added. Dell fell behind rival HPÂ in 2006 in PC sales, and has struggled with a series of poor earnings reports and lawsuits. In an attempt to reverse those results,Â Michael Dell returned to his job as CEOÂ in January, and immediately wrote a series of corporate memos pledging broad changes in the company. Now he has acted on those words. Â
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It's the first Dell PC to feature a multiformat expansion card reader.
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U.S. computer maker Dell Inc.   said on Monday it would invest 200 million euros  ($254.5 million) in Poland, including a new factory that will  help it battle for market share in fast-growing central Europe.
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By Loren Steffy, Houston Chronicle  May 30--Dell may be losing its religion, but Wal-Mart is an unlikely savior.   Last week, the computer maker, known for its direct sales by phone and the Internet, said it would begin selling PCs through the discount chain.
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New Dell R&D facility in Bangalore can house up to 1000 employees.