Oracle Releases New CRM Software
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TechWeb - Integration of sales and marketing is key to new release.
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(InfoWorld) - Oracle is making content and records management tools available to users of its database in a bid to gain share in the base-level content management software market. Released Wednesday, Content Database (Content DB) and Records Database (Records DB) are optional add-ons to Oracle Database 10g Enterprise Edition. The tools are designed to help Oracle customers and partners securely manage unstructured content such as Microsoft Office documents, PDF (portable document format) files, document images and graphics. Oracle firstÂ announced the two offeringsÂ in June, positioning them as part of the company's plan to bring content management to the masses. Using the tools, users can capture, classify, retain and then get rid of content based on internal corporate policies. Content DB allows organizations to consolidate their unstructured content into an Oracle Database repository, while Records DB manages the storage and disposal of content. On a Tuesday conference call to discuss Oracle'sÂ first-quarter fiscal 2007 financial results, Charles Phillips, company co-president, singled out Content DB and Records DB as future revenue generators for Oracle. Oracle doesn't view Content DB and Records DB as replacements for enterprise content management (ECM) software from the likes of EMC's Documentum, FileNet, IBM, Interwoven, and Open Text. Instead, Oracle has positioned its tools asÂ providing more basic functionality, while the traditional ECM companies focus on offering more sophisticated capabilities. However, moves by Oracle and Microsoft to enter the lower levels of the content management market are one of the factors leading toÂ consolidation in the ECM market. Last month, IBM announced a bid toÂ acquire FileNet for $1.6 billion, while Open Text moved in on ECM rival Hummingbird making aÂ $489 million offerÂ for the company. With Open Text publicly supporting the June unveiling of Content DB and Records DB and increasing its closeness to Oracle, some analysts are predicting the database and applications vendor may end up acquiring Open Text for its ECM expertise. Users can download Content DB and Records DB from Oracle's Web site. Both tools are priced at $50,000 per processor. The two products run on most Oracle Database platforms including Linux, Hewlett-Packard's HP-UX, Sun Microsystems' Solaris, and IBM's AIX5L. There's also a client version of Content DB which runs on Microsoft's Windows.
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EnterpriseWizard this week is releasing the 2.0 version of its CRM application, a product built on top of its SaaSWizard Web application development platform and designed to be easily customizable.
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NetSuite, a growing provider of on-demand CRM and ERP capabilities, has released Version 10 of its application suite, introducing a range of new analytical capabilities aimed at improving management visibility and customer profitability.
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Oracle&#39;s Tsunami hits the shore, but is it making waves? Today they have announced the launch of their new Enterprise Content Management (ECM) technology, Oracle(R) Files 10g.
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InfoWorld - Business Objects released new software Wednesday&#160;that combines EPM (enterprise performance management), BI, and data integration into a comprehensive suite aimed at CFOs and business finance managers.
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Microsoft has rolled out an update to its CRM&#160;suite in eight of 25 languages that the software will eventually support.
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The hosted CRM company's upcoming release will include a new framework for customizing online business software.
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Hosted CRM company introduces a new framework for linking analysis tools to its applications.Image: Salesforce dashboard
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Oracle  will release 46 patches on Tuesday for products including its Oracle Database 10g, Application Server and E-Business Suite.
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Blog: The software maker details its pricing for the "Live" version of its CRM software, as well as more information on the cut partners will get for selling it.
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Cisco Systems&#39; collaboration with Microsoft to target the SMB market is starting to bear fruit as the networking vendor Monday launched a new application that integrates Microsoft CRM with its VoIP platform.
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Oracle yesterday launched its Files 10g content management software, which is part of the Oracle Collaboration Suite product line.
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Oracle unveiled an information lifecycle management tool today for users of its database.
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Oracle revealed Wednesday an ambitious content-management system to help its customers branch out into managing unstructured data, such as E-mail, Microsoft Word and Excel spreadsheet documents
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Blog: The software maker detailed its pricing for the "Live" version of its CRM software, as well as more information on the cut partners will get for selling it.
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Microsoft has rolled out an update to its customer relationship management (CRM) suite in eight of 25 languages that the software will eventually support.