Q&A: Pershing's Patrick Yip details successful BI expansion
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In recent years, Pershing LLC, which offers securities clearing, execution and settlement services to institutional investors and investment advisors, expanded its BI systems. Patrick Yip, a director at the firm, talked about the challenges and payoffs of doing so.
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The office furniture maker is producing impressive growth overseas.
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&quot;It is extremely pleasing to see that additional benefits have already started flowing to both BHP Billiton and its Chinese partners as a result of the Wheelarra joint venture,&quot; BHP Billiton Iron Ore president Graeme Hunt said in a statement.
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A breakthrough technology is generating hyper growth.
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On Tuesday, Cognos unveiled Cognos 8 BI v3, most likely the last upgrade before the acquisition by IBM is final. The Cognos board ratified the acquisition earlier this week.However, Version 3 was under development long before IBM made its offer, according to officials.While the new capabilities in release 8.3 are meant to attract a wider group of knowledge workers, it is also meant to reassure IT executives, wary of having to support an ever increasing number of business managers, that version 8.3's new features will make it is easier to monitor and manage BI performance.The new, richer administrative capabilities will allow IT to take a snapshot of the BI environment in real time and identify everything from a runaway query to what reports are waiting in the queue. The admin tool can reprioritize jobs and rerun reports before a user even realizes there is a glitch in the system."Now a system administrator can be more proactive before someone calls in to the help desk," said Harriet Fryman, executive vice president of product marketing at Cognos.Using an administrative console, IT can monitor metrics and step up the thresholds to say what is acceptable behavior before action is required.IT will also be able to build its own set of reports and analyses to understand how well the system is functioning, including how the servers are performing and whether more need to be brought up, said Fryman."It will help IT make decisions on how they want to run the BI environment," Fryman said.The driver behind the additional administrative capabilities comes out of the realization that IT always worries whether too many people using the system will overwhelm the help desk, or whether users could shut down the system if they have too much functionality available to them, said David O'Connell, a senior analyst with Nucleus Research."IT might be overconcerned. They want to keep down how much they let BI get out there. They worry about a runaway query. Now they have less reason to fear," said O'Connell.Version 8.3 also makes it less costly to administer and manage, all of which will goes toward easing IT's reluctance to take on more users.Cognos 8 BI v3 is available now.
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SAP aims to have 1,000 customers for its hosted midmarket ERP service, Business ByDesign, before the end of the year. It plans to roll out the service in 20 more countries, including India, in that time.&quot;We will go after the biggest markets first,&quot; said deputy CEO Leo Apotheker. &quot;India is a very important market for a product like&#160;Business ByDesign,&quot; he said.The subscription-based ERP (enterprise resource planning) service launched in September, and is now available in the U.S., France, Germany, the U.K., and China.SAP will launch the service in new countries each quarter. The Indian launch will happen in the second quarter, according to an SAP spokesman.&quot;For the year, we would like to reach 1,000 customers,&quot; said Apotheker. &quot;That&#39;s enough to show we are a true player in this business.&quot;Apotheker declined to say how many seats the 1,000-customer target represents, noting only that Business ByDesign is aimed at customers with between 100 and 700 employees. Business ByDesign costs $149 per user per month in the U.S., with a minimum of 25 users.Business ByDesign is not the only SAP product for small and mid-size companies: there are also Business All-in-One or, for companies with fewer than 100 employees, Business One. Both run on the customer&#39;s own servers.In some regions, the notion of an ERP &quot;service&quot; can be a hard sell for cultural reasons. &quot;China is a market where the pure on-demand model is still viewed with conservatism,&quot; Apotheker said.&quot;Many people have been worried about the potential for cannibalism, but that isn&#39;t happening,&quot; said Apotheker.&quot;Business All in One is very strong, and Business One had a very good year. We grew the number of customers significantly. There are no issues with cannibalization.&quot;With that confidence that it won&#39;t eat its own market share, SAP plans to offer Business ByDesign to smaller subsidiaries of existing Business ByDesign customers, Apotheker said.
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SAP plans to expand its focus on business intelligence (BI) software over the next year.
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When it comes to storage technology, there are a number of vendors pushing back the frontiers in what is possible. This week Hitachi Data Systems (HDS), one of the giants in this extremely competitive space
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SAN FRANCISCOâBill Gross, the man behind Overture Services and the Idealab incubator, wants to reinvent Web search. During the Web 2.0 conference here on Tuesday, Gross unveiled search-engine Snap, which
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By Carol Cain, Detroit Free Press  Sep. 18--With so many big companies looking to China to grow their businesses, it's natural that small firms would want a piece of the pie.   David Hemmings has made it his job to at least supply them with the ingredients.
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IBM on Thursday opened an expanded research center in China to bulk up its technology portfolio for midsize businesses worldwide. The SMB Innovation Center was added to the company&#39;s research lab in Beijing
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Company is adding business intelligence and data management company Knightsbridge Solutions to its portfolio.
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BERLIN : Henkel, the German maker of Persil laundry detergent, plans a major expansion drive in North America and Asia, its chairman said.
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Calgary Health Region's 24,000 employees will have greater access to personal human resources information, via new IBM (NYSE: IBM) self-service kiosks installed in the Region's hospitals, clinics and offices.  IBM worked closely with the Region to design a kiosk to best meet their needs.
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By Michael Casey, Associated Press  ZHEN
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Analysis: Business is booming between the two Asian juggernauts, but decades of geopolitical hostility remain unresolved
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SEPTEMBER 20, 2004  - Earlier this year, The Yankee Group published the results of a customer satisfaction survey that showed that buyers of market-leading ERP software -- the integrated suites that companies use to run basic business