Some iPhone customers put on hold
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While many who snapped up Apple Inc.'s iPhone were using the latest must-have gadget even before leaving the store, some buyers were put on hold as they experienced frustrating delays in activating their cell phone service.
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No opening the handset case, no soldering -- a hacker group has announced that they've come up with a workaround allowing iPhone owners to make calls via networks other than AT&T.
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Early iPhone buyers may receive their $100 refund with this SMS message sent directly to their phones from the company.
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A member of iPhoneSimFree, another group that claims to have unlocked the iPhone, answers some questions.
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Many think of Apple as a skilled marketer, and if there were any questions about that ability, the iPhone launch certainly answered them as consumers waited in line for hours, if not days, to get their hands on the new wireless device.
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Apple Inc. no longer accepts cash for iPhone purchases and now limits sales of the cell phone to two per person in a move to stop people from reselling them.
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Late yesterday afternoon, Apple Computer issued a single-paragraph statement reminding its iPhone users that their warranties would not be able to cover damages to their phones caused by the use of unlocking utilities. The company used a carrot and stick approach, reminding users that an iTunes Music Store update was on the way, but that attempting to install it on a cracked phone could render it useless.
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(InfoWorld) - After standing in line for hours on Friday to buy the new Apple iPhone, some users were forced to wait even longer to activate the phones, while others found the store shelves empty and will have to wait another week for their phones to arrive in the mail. On Monday, staff at an AT&T store in Boston said they had run out of iPhones on Friday night while a line of customers still snaked out the door. People at the back of the line purchased their phones through "direct fulfillment" and will receive their phones through the mail in three to seven days, the store said. AT&T declined to release sales figures but said that virtually all of its stores have sold out of iPhones. Over the weekend, AT&T referred disappointed customers to the Apple Web site but now says it plans to begin selling iPhones through its online store as well, said AT&T spokesman Michael Coe. He did not give a date. AT&T downplayed the reported activation delays. "The vast majority of iPhone customers have completed the activation process in just a few minutes as planned," Coe said. "Only a very small number of customers who purchased an iPhone this weekend are experiencing issues with activation, and all our energies are focused on clearing up these difficulties just as quickly as possible." Apple did not return calls for comment. Some analysts blamed the delays on heavy user traffic. "AT&T's servers were slow due to the mass number of sign-ups in the first few hours with credit checks. This may have delayed some purchasing of iPhones," said Shaw Wu, an analyst at American Technology Research, in his Monday report to investors. Other customers experienced delays when they tried to switch to AT&T from other carriers, he said. Still, Wu upgraded his stock estimate for the company and predicted that the iPhone would become the fastest-selling product in Apple's history. Within three years, Apple could become one of the top smartphone vendors, changing the competitive landscape of that industry. Even customers who took their iPhones home on Friday faced potential delays in activating them. Users who registered their phones on the iTunes Web site saw a warning that the process could take between 24 and 48 hours, said Craig Henry, a 32-year-old IT administrator at a law firm in Massachusetts. Henry's wait lasted for three hours when he received an e-mail confirmation that his phone was activated. However, he soon faced another challenge when he tried to transfer his address book to the iPhone. "The hardest part for me was transferring my phone numbers because I was on Verizon and didn't have the software to keep the numbers on my PC. So I spent an hour typing in about 150 numbers," he said. He also had to get accustomed to the touchscreen interface, which relies completely on finger drags, flicks, and pinches instead of using hard keys. "It takes a little bit of getting used to. But the typing works fine; I was sending text messages all day on Saturday," Henry said. "When you're in the contacts sheet, you run your finger across the screen -- kind of like flicking a marble -- and it scrolls really fast, or you can drag it and scroll slowly." Many users were concerned about iPhone battery life, an issue that Apple tried to address on June 18 by upgrading the original battery before the product even launched. Still, Henry visited an Apple store on Saturday to buy a second charger so that he could power his iPhone both in his home and his office. Despite the hurdles of learning to use his new gadget, Henry said he suffered no buyer's remorse. "I was out on Saturday night, and everybody knew I had it and wanted to touch it," Henry said. "They made a little fun of me for waiting in line so long, but I don't think the wait was too bad. When people see it, they're amazed by it."
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Blog: Apple details rules for iPhone purchasers.
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Many people who lined up to be  the first buyers of Apple Inc.&#39;s iPhone made good on promises  to try to flip the gadgets online at inflated prices, but a  quick buck appeared out of reach for many.
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Many people who lined up to be the first buyers of Apple Inc.'s iPhone made good on promises to try to flip the gadgets online at inflated prices, but a quick buck appeared out of reach for many.
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As iPhone supply finally starts to dwindle, reports emerge of problems with the device's activation process.
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Many people who lined up to be  the first buyers of Apple Inc.'s  iPhone made good on  promises to try to flip the gadgets online at inflated prices,  but a quick buck appeared out of reach for many.
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InfoWorld - Apple&#39;s&#160;iPhone launch&#160;has been marred by delays in AT&amp;T&#39;s phone activation system, leaving some people unable to use their new toy throughout the weekend.
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Customers lined up in droves, some for days, but plenty of the phones are still available for the taking.Photos: Big Apple gets the iPhone
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InfoWorld - After standing in line for hours on Friday to buy the new Apple iPhone, some users were forced to wait even longer to&#160;activate the phones&#160;while others found the store shelves empty and will have to wait another week for their phones to arrive in the mail.On Monday, staff at an AT&amp;T store in Boston said they had run out of iPhones on Friday night while a line of customers still snaked out the door.
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Talks between China Mobile and Apple are on ice.