Interactive Marketing and Social Media
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Think you know advertising? Think again. The social web is challenging all conventions, from who creates the content to how we define media.
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BBC Click examines how sites are allowing like-minded users to find and interact with one another.
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Profiles on social media sites can be used for reputation management, or the sites themselves can be used for general link-baiting.
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(InfoWorld) - Web 2.0 has come to search engine optimization. Or rather, search engine optimizers have discovered Web 2.0. That's according to experts who spoke on Monday at the Search Marketing Expo in Seattle. "We all go to Google and Yahoo and MSN and Ask.com and make them work for us, that's our job," said Rand Fishkin, CEO and co-founder of SEOmoz, an SEO (search engine optimization) consulting company. "Our job is now extended into this new realm." Fishkin and others said that they're carefully using social networking sites to improve traffic to their customers' sites and build their brands. By attracting more traffic and links, sites can improve their search rankings. Some of the social networking sites Fishkin likes to use are YouTube, Wikipedia, Yelp, MySpace, Flickr, and Technorati. Other sites, such as Digg, Del.icio.us, TechCrunch, and Reddit, can also be used to boost brands and awareness through viral marketing, he said. "Social media marketing is about going out to Web 2.0-style sites and approaching them with the mentality of 'I'm going to contribute to this community,'" Fishkin said. That's an important distinction because marketers that use Web 2.0 sites in ways that counter the community's accepted use can run into trouble. "If you break these rules, users get nasty," said Neil Patel, author of the Pronet Advertising blog andÂ CTO at ACS, a search engine optimization company. "They'll keep pestering you and really ruin your life." For instance, a company that submits lots of its own content, creates multiple accounts in order to vote repeatedly, adds biased content, and asks friends for votes will run afoul of most communities, he said. But Patel also had advice for how marketers make the sites work for them. For instance, he recommends working hard to grow your "friends" list. If a marketer submits content and a lot of people vote on it, that marketer should add those people to their friends list. "Or, if you vote on stories and others vote on the same, they probably have similar interests" and could also be added as friends, he said. Also, becoming a top user on one site can translate onto others. Patel is well known on Digg, and when he goes onto Netscape, people there recognize him and then "show me love," he said. MySpace can also be a good outlet to build a brand and improve a company's online presence, said Cindy Krum, senior SEO analyst at Blue Moon Works. Companies can have MySpace profiles for different brands or products or even for specific people at the company who may be well known. Videos, coupons for free stuff, games, and podcasts are all good content for attracting people to MySpace pages, she said. "It's especially powerful because [social networking sites] allow users to publicly affiliate themselves with a brand in a way that is highly visible to their peer set," she said. While some companies may think that their target customer doesn't fit with the demographic of people using many of these social networking sites, the experts say participating in the sites is still worth it. "It's a jump-off point," said Todd Malicoat, an Internet marketing consultant at Stuntdubl, an SEO consulting company. "It may not be my audience at Digg, but if they like what I have to say, it will get to Techmeme, and then I'll get in front of the demographic I really want to go after." They all agreed that social networking sites can really improve a company's online reputation, but only if used carefully. Patel's ultimate words of wisdom: "Do what is ethical, don't jeopardize your brand, think long term."
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The company is looking to open up its interactivity platform in an effort to increase both its reach and ad revenues, which will be shared with partners.
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B-to-B advertisers often pay high click costs to reach a very small and very specific group of potential buyers. More than anyone, they need to be sure the right people are clicking on their ads.
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Microblogging hits the campaign trail with dispatches by cellphone and brief moments of reportorial insight.
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Curious marketers use 3-D face maps and algorithms to test consumers' reactions to various foods.
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By Jeff Leeds  For all the disquiet the Internet has fostered in the music business, almost every rock star and record-label executive is intrigued with the prospect of marketing to music fans directly instead of wrangling over exposure with radio programmers and retailers.
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By Maria Puente  Think teens and twentysomethings hog all the online attention? Time to shove the teenyboppers aside: It's Grandma and grandkids -- some too young to read -- who are forging the newest interactive social networks in cyberspace.
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Your online community can help fine-tune your products.
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New interactive ad format would give advertisers new ways to reach users online.
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People who sign in to the newest social network won't be looking for dates or posting a list of their favorite movies. They will be searching for companies to invest in and listing their interests in areas like clean energy or enterprise software.
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Marketers are turning to unusual personalities who offer the kind of novelty and freshness that young people might blog about, link to and comment on in chats.
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This yearâs big story was mainstream marketers embracing new technologies like podcasts, video-on-demand, blogs, social networking and video sharing.
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Social networking shows no sign of slowing. In April, major networking sites MySpace and Facebook reached 67 million and 38 million unique visitors, respectively. &quot;Increasingly, people seem to want to communicate with one another openly and in public, with other people able to participate,&quot; says Biz Stone, co-founder of Twitter.com. USA TODAY&#39;s Mike Snider looks at several notable innovations in interaction.
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By Ryan, Jim T  REGION  The blurring lines among marketing, communications, Web-site design and software development have created a growing market that feeds off Internet use and technology.