Airlines' Weekend Disruptions Draw Probe
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Department of Transportation Monday launched a formal investigation of US Airways and Comair, which left thousands of passengers stranded or separated from their baggage.
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The government now has a hotline for people to call with complaints about flight disruptions over the Christmas holiday weekend, the Transportation Department's inspector general said on Friday.
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All Nippon Airways hasn't yet figured out the exact cause of a systems failure that prevented passengers from checking in on Sunday, causing the delay or cancellation of hundreds of flights.
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A Midwest snowstorm and a crush of baggage caused widespread problems for airlines over the holiday weekend, but a flurry of sick days by US Airways flight attendants contributed to delays, a spokeswoman for the troubled airline said.
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The US government launches an inquiry into Christmas chaos at two airlines - US Airways and Comair - that stranded 30,000 passengers. .
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A 45-minute outage at Air Canadaâs reservation computer during a busy period early this morning caused delays in departures from airports across Canada and in the United States.
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Luggage was stacked in rows longer than a football field Monday as airlines struggled to recover from the delays and mix-ups caused by regional carrier Comair's systemwide cancelations during the holiday weekend and the failure of US Airways' baggage system.
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Local airports and competing airlines are preparing themselves for a world without US Airways. The bankrupt airline faces several financial hurdles that will determine whether it survives beyond next month. What's more, the carrier is coming off a Christmas weekend in which a large number of employees calling in sick left thousands of passengers -- and their luggage -- separated ...
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Air travel over the holiday weekend was thrown into an epic snarl that&#39;s been blamed on everything from crashing computers to employee sick calls to lousy winter weather.
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U.S. airlines, after a Christmas weekend that snarled thousands of travelers' holiday plans, will face a government review of whether they are living up to customer service commitments made five years ago, the U.S. Transportation Department's top auditor said on Monday.
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U.S. airlines, after a Christmas  weekend that snarled thousands of travelers' holiday plans,  will face a government review of whether they are living up to  customer service commitments made five years ago, the U.S.  Transportation Department's top auditor said on Monday.
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The confusing holiday weekend stretched into Monday for airline travelers, some of whom finally got off the ground while others remained stranded.
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The Department of Transportation yesterday launched a formal investigation into the weekend&#39;s travel disruptions involving US Airways and Comair that left thousands of passengers stranded or separated from their baggage.
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Private-jet schedulers say their seeing record bookings for Super Bowl weekend flights, and that an epic traffic jam could ensue in the skies.
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A Comair spokesman says the airline was operating some flights Sunday after canceling all eleven-hundred flights systemwide a day earlier.
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The government has set up a hotline to register complaints about flight disruptions that occurred over the Christmas holiday weekend, the Transportation Department's inspector general said on Friday.
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The US government will investigate why passengers were stranded so long on JetBlue Airways Corp. and American Airlines planes, increasing pressure on the nation's carriers to improve service.