Microsoft to extend Xbox 360 warranty, take $1 billion hit
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Software maker says it's seeing "unacceptable number of repairs;" investigation finds several factors could lead to hardware failures.
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Nov. 10, 2004. Microsoft is extending the policy that currently protects some of its business customers from potential legal costs associated with intellectual-property disputes to all of its customers, including consumers.
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Hot money hole Microsoft is taking a $1bn hit to fix Xbox 360s, conceding residual hardware faults in its games console are causing users frustration and an "unacceptable number of repairs."â¦
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As part of a new marketing blitz to promote the Xbox 360 as a "family friendly" video game console, Microsoft on Wednesday rolled out a new feature called Family Timer, which will let parents limit the number of hours their kids can play the Xbox on a daily or weekly basis.
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Microsoft admitted that failure rates for Xbox 360 consoles were an issue, saying it would extend the warranty period for any consumer that had experienced a general hardware failure.
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drusoicy writes &quot;Reuters is reporting that Sean Burke has filed suit against Microsoft because his XBox system stopped reading discs (games or otherwise) after less than one year of use.
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Microsoft will launch an HD DVD drive add-on for its Xbox 360 console in November, a company executive said Wednesday.
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Blog: The software maker will cover the game console for up to three years for certain hardware failures.
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Microsoft Corp.  said on  Wednesday it had sold 1 million copies of its game "Gears of  War" in two weeks, making it the fastest-selling title for its  Xbox 360 video game console.
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Microsoft Corp  posted a 7  percent gain in net profit as demand for its Office software  and improved results from its online arm more than compensated  for a $1.1 billion charge to repair Xbox video game consoles.
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Microsoft Corp. on Thursday extended the warranty on its Xbox 360 to three years after too many of the video game consoles have succumbed to "general hardware failure."
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Microsoft announced Thursday it expects to spend more than a billion dollars fixing flawed Xbox 360 video game consoles, which have logged &quot;an unacceptable number of repairs.&quot;
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Some retailers say they are upping the price of gaming console extended warranties to protect themselves.
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A video game fan upset over a failed disk drive in his Xbox video game console has sued Microsoft Corp. MSFT.O on behalf of all Xbox owners across the United States.. The suit, filed
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InfoWorld - Just days after&#160;Microsoft took an earnings charge of&#160;more than $1 billion&#160;to fix hardware problems in Xbox 360 consoles, a class-action suit says that the consoles also damage game discs.
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Digium has initiated a one-year warranty on all its software products that can be extended with the purchase of a subscription renewal.
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Microsoft said Thursday &quot;an unacceptable number of repairs&quot; to its Xbox 360 will force it to take a charge of more than $1 billion for its most recent quarter, and it announced a new, extended warranty for the video game console.