Wide BlackBerry Outage Is Reported
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E-mail service of Research in Motionâs BlackBerry smartphones experienced a âcritical severity outageâ on Monday, the company told clients in an e-mail.
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InfoWorld - BlackBerry mobile data services were disrupted Monday afternoon due to a problem with Research In Motion's infrastructure, apparently affecting customers of all major North American mobile operators, an AT&T Wireless spokesman said.
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Research In Motion still can't say why its BlackBerry service went down for several hours yesterday.
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The Blackberry wireless device maker is straining to exceed expectations.
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The second lengthy BlackBerry outage in less than a year has one consulting company advising clients not to rely solely on the popular smart phones for critical e-mail messages.
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Research In Motion's ubiquitous BlackBerry experienced a "critical severity outage" on Monday afternoon that left users stranded without wireless e-mail access, its maker said.
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Sprint Nextel Corp.  said an  outage of its cellphone service in parts of the New York  borough of Queens on Thursday was caused by water damage to  network equipment due to a burst pipe.
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RIM said no messages were lost during a three-hour BlackBerry outage in North America on Monday.
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A major outage hit BlackBerry users in  North America on Monday afternoon, cutting off wireless e-mail  for everyone from busy executives to political campaign staff  on the eve of three U.S. presidential primaries.
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Research in Motion still doesn&#39;t know why its&#160;BlackBerry service went down for several hours&#160;on Monday.&quot;RIM is continuing to investigate the exact cause&quot; of the outage, the company said in a statement Tuesday. Late Monday, it apologized for any inconvenience caused by the incident, which left customers throughout North America without current e-mail for about three hours starting around 3:30 p.m. Eastern Time.It was the second major outage in less than a year for the popular mobile data service, on which about 12 million subscribers depended at the beginning of last December. The&#160;previous problem, which occurred last April, was caused by a minor software upgrade that went awry, followed by a failed switchover to a backup system, according to RIM. The company said soon afterward that it had identified &quot;certain aspects of its testing, monitoring and recovery processes that will be enhanced&quot; as a result of the failure.BlackBerry e-mail traverses a complex infrastructure involving mobile operator networks, RIM&#39;s network operations center, and BlackBerry Enterprise Servers within companies that use the service. It pushes messages from enterprise e-mail systems, including Microsoft Exchange and IBM Lotus Notes, out to the popular BlackBerry devices.The system is getting yet more complicated as RIM adds third-party services to appeal to consumers, said Albert Lin, an analyst at investment bank Sooner Cap. As the company tries to keep up with rapid growth in its subscribers -- last year&#39;s fiscal third quarter saw a net gain of 1.65 million -- these types of glitches are to be expected, Lin said.&quot;It&#39;s hard to really expect any major service provider to be 100 percent reliable,&quot; Lin said. Although enterprises now have more push e-mail alternatives than they did when the BlackBerry debuted in 1999, those competitors, such as Visto and Motorola&#39;s Good Technology system, aren&#39;t significantly more dependable, he said.&quot;When it comes to reliable push e-mail ... it&#39;s still hard to find a solution that works better than BlackBerry,&quot; Lin said.
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Science & environment: Â· Apple announces UK sale date for Â£269 gadgetÂ· Rural customers face network problems
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Service interruptions reported across the U.S.
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Large swathes of Asia, the Middle East and north Africa had their high-technology services crippled today after a widespread Internet failure that brought many businesses to a standstill and left others struggling to cope.
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A problem with Duke University's wireless network caused outages at the school, officials said Friday, exonerating the initial suspect, Apple Inc.'s new iPhone.
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Research In Motion's    ubiquitous BlackBerry experienced a "critical severity outage"  on Monday afternoon that left users stranded without wireless  e-mail access, its maker said.
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Research In Motion acknowledged an outage left users in the Americas without access to their BlackBerry e-mail service on Monday, but said no messages were lost during the incident.
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