Would you pay more for better service?
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Frustrated by sub-par, outsourced customer service and technical support? Would you be willing to pay a premium for onshore service?
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By Pamela Yip, The Dallas Morning News  Dec. 11--Shopping for telephone service, a cellphone plan, cable TV or an electricity provider can be exasperating.   The kaleidoscope of offers, hidden fees and charges, and frustrating customer service can leave you bug-eyed.
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Pricey Product will offer low error rate, company says
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They're cheap, but is the timing right?
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Getting the right mobile services mix With such a range of potential options in terms of devices and functions, one could say we are spoilt for choice. Or is it a Hobson's choice â plenty of options, but none really cut the mustard?â¦
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Part 3: You've found a good company with good management, but is the price right?
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How much would you pay for a lifetime of unlimited phone calling? Try $1,000 on for size, says a New England phone company. The only catch is customers must provide their own broadband connection, which typically
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Why do the airlines continue to sell services below cost?
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It's a matter of selling additional services to subscribers.
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And helpdesk can't help with correct rate Comment Tesco's pile 'em high, sell 'em cheap philosophy works for most things - but not neccessarily telecoms it appears.â¦
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H     ere's one of the great paradoxes confronting American business today: Why is it that consumers seem willing to spend huge gobs of money to buy status but are incredibly tight-fisted when it comes to paying for service?
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Are you spending too much or too little on this and that?
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Microsoft has tuned up its software for service providers, but consumers shouldn't expect much in the near future.Photos: Is IPTV software ready for prime time?IPTV chugs along
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Great company, fair price, or fair company, great price?
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Would you pay $4 for something that, at best, is worth a dime? Concord Communications shareholders would.
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Increasing revenue and decreasing expenses -- who could ask for more?
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For consumers, the benefit of VoIP has been found in the lower costs VoIP companies charge. Such service is usually cheaper because providers don&#39;t have to build huge networks of lines