iTunes referred to consumer watchdog
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The Consumer Association has today complained to the UKâs Office of Fair Trading that downloading tracks from Appleâs iTunes costs UK consumers more than their counterparts in France and Germany.
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Consumer agencies in Sweden, Denmark  and Norway said on Tuesday they made progress in talks with  Apple Computer on complaints its iTunes service breaches  consumer laws, though questions remained to be solved.
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Apple computer is facing an inquiry by the Office of Fair Trading after it was criticised for selling music downloads to UK customers at higher prices than in other European countries.
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A consumer group in the United Kingdom has requested that authorities investigate iTunes' pricing schedule.
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British authorities are warning fans of the Apple iPod music player using a companion device called the iTrip is illegal. Made by Griffin Technology and available on eBay for less than $40, it lets users play
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Blog: The separate lawsuits both involve copyright violation; one alleging that Apple used a photograph in promotional materials without permission, and the second charging the company with selling a potentially "copycatted" song in the iTunes Store.
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A BRITISH consumer has complained to government regulators about the cost of downloading music from Apple&#39;s iTunes Music Store.
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Apple is facing questions over user data placed in DRM-free tracks sold through iTunes.
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LONDON -- Apple Computer&#39;s three-month-old European iTunes service came under attack Wednesday from Britain&#39;s Consumers&#39; Association, which asked the Office of Fair Trading, a business watchdog, to investigate why the service&#39;s prices are higher than
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Some podcasters try to laugh off Apple's crackdown on popular terms, saying the threat of trademarks has been blown out of proportion. But others warn this is serious business. Steve Friess reports from Ontario, California.
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In 1980, I signed a deal with a company to market a product I was developing. The contract required me to turn over the source code, which I did. One day I went to a meeting at the office of the company, and there on the product manager's desk, right next to a door that opened to the outside, was a floppy labeled "Dave Winer's source code" in big letters.  If you own a Mac you may soon find out what that felt like. It's amazing to me that the tech blogosphere doesn't treat Apple's policy re broken hard disks as the huge gaping security hole that it is.  Think about it. We worry about bad people getting their hands on little pieces of data that, when added together, give them the power to be you in banking and credit transactions.  Think about what you would do if your laptop was stolen. Well, if you own a Mac and its hard disk goes bad, and you make the mistake of bringing it to Apple for service, you will turn over all that data to Apple. Not "may" or "might" but "will." What Apple in turn does with that data is none of your affair. They don't sign anything or offer any guarantees that they won't sell the disk to a data miner. Think it can't happen or that it's unlikely? I don't gain much comfort from your feeling of security. I've been writing about this issue since December 22. Usually when I write something critical of Apple, the results are mixed. Some people are supportive, but far more people attack. This time the ratio is very different. Almost everyone who has commented gets that there's a huge problem here. Can we solve this problem? Of course we can.  Some say that other vendors do this too. That gives me less comfort, not more. That means there's no escaping this crazy way of treating user's confidentiality. Ultimately it hurts the vendors because people can't use their computers for things the manufacturers say we can.  Further, it's got to be an issue for the banks, brokerage firms, credit agencies. If you are a newspaper and you employ reporters and they use a computer, how exactly are you guarding the confidentiality of your sources? If you're a confidential source, don't you have an interest when the reporter gives their computer manufacturer all their data to do with as they please? Imagine what you would do if it turned out there was a bug in a Netgear or Linksys router that allowed, under special circumstances, a mailicous person to gain access to the full content of your hard disk at any time. Would you have a problem with that? This is worse than Microsoft's neglect of malware that got me to stop using their computers. In that case it was Microsoft being neglegent. This time Apple itself is the cause of the problem. It's as if they planted a virus in their operating system that entitled them, under special circumstances, completely out of the user's control, to gain access to everything on your disk, with as much time as they want, with no way for you to prevent or even detect the intrusion.  See also: My letter to Steve Jobs.
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British consumer group Consumers&#39; Association has raised its voice over the iTunes&#39; pricing in the United Kingdom. Most notably, its anger is aimed towards the different pricing model Apple uses for its online music store in European countries.
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The vendor issued an alert to some customers, telling them to run the flawed application in order to get it fixed.
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Nothing breeds lawsuits like success. And for Apple, the New Year is bringing a rash of them. Earlier this week, Apple disclosed in filings with the Securities and Exchange Commission that an iPod customer, Melanie Tucker, has filed a suit against the company, claiming that Apple violates antitrust laws by not allowing music bought on iTunes to be played on non-Apple music players.
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(InfoWorld) - The head of Warner Music Group defended the use of DRM (digital rights management) with digital music on Wednesday in an apparent response toÂ recent criticism from Apple CEO Steve Jobs. Jobs roiled the music industry last week by suggesting in aÂ letter published on Apple's Web siteÂ that the music labels are to blame for the fact that music from Apple's iTunes music store can only be played on Apple's iPod music players -- something Apple has been criticized for. "DRM and interoperability are not the same thing," Edgar Dorfman Jr., chairman and CEO of Warner Music Group, said in a speech at theÂ 3GSM World CongressÂ in Barcelona on Wednesday. "We believe in interoperability," he said. "Consumers want it and should have it. We at Warner, and I hope the rest of the music and content industry, will make it as easy as possible to achieve interoperability." Jobs said last week that Apple uses a proprietary DRM system because the music industry requires it to fix any failures in the technology in a short amount of time. If Apple shared its DRM technology it would not be able to meet that requirement, he said. Dorfman did not mention Jobs or Apple by name but his remarks appeared to be in response to the criticism. Apple hasÂ come under fire,Â particularly in Europe, for its DRM technology, which ties its music stores to its players. Apple isn't alone, however. Microsoft and Sony also operate digital music stores that require customers to play the music only on their own music players. iTunes is the biggest digital music store, however, and the second largest, eMusic.com, only sells music that has no DRM. Jobs also wrote that he would prefer to sell music without any DRM protection. That's a concept Dorfman doesn't think is up for discussion. "I don't agree that intellectual property should have no protection. We should all agree that intellectual property deserves some measure of protection," he said. "But that is distinct from the issue around interoperability." Today's music protection environment isn't ideal, Dorfman admitted. "There can't be so much protection that we create a poor consumer experience. We need to work to find perhaps a better balance than works today." Â
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Last week, Apple chief executive Steve Jobs called for an end to anti-piracy software on digital music as a way to let customers listen to their downloads on any device. The record labels responded with a mixture of scorn and indifference to the idea, which would disrupt their security measures.
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A security researcher warned iTunes customers that Apple Inc. encodes the buyer's account name and e-mail address in the new DRM-free tracks, which debuted this week.