Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Six Sigma in the Office

Munro has found a easy way for office personnel to understand and use the problem solving nature of six sigma. The book is concise and easy to use. It is a handly reference at my desk to understand both the tools as well as the methodology behind why the tools and processes should be used in six sigma. I recommend office managers, supervisors and personnel to have this little book handy for conducting work differently.