Instruct: Classify Amazon reviews into positive or negative sentiment
Query: They have done this in the past...

Kitty Luv does not work for my higher-end system either (workstation class dual core 3GHz, 2GB RAM, NVidia Quadro FX1400 128MB video) even after installing the newest video driver and latest DirectX controls.The game crashes randomly. Patch v1.6 (actually installed as v1.8) takes away all functionality of the original. You can't even feed the cat! I quit before the cat died of starvation.Gamemill has released other unusable software in the past (Big Rigs: Over the Road Racing), it looks like they are doing it again.I just finished writing a letter to tech support to see what they can do.