Instruct: Classify Amazon reviews into positive or negative sentiment
Query: The worst design of a phone

I got this phone thinking that the name brand would stand for quality but it completely did not. The replacement cost me lots of shipping cost and did not even been to work. My advice it see this model do not buy unless you like pain and suffering with big cost for a truly inferior product. Clearly IBM does not care about their customer base. Their service after the sale is extremely bad. Their design on this phone was so poor that the phone only almost worked for 1 day.