Instruct: Classify Amazon reviews into positive or negative sentiment
Query: I Am Thoroughly Disappointed over the Confusion of Operation

I have been a loyal Sony product user for over 30 years. However, their Compact Disc Recorder RCD-W500C/W100 is the most confusing piece of equipment to operate that I have ever seen. It reminds me of apparently the latest manufacturing thought about anything high tech- incorporate as many bells and whistles as you can to accommodate everyone's tastes. For instance, why does it need a remote? How many people will be cutting CDs from their easy chairs? I have a call in to two friends who I hope can rescue me from my dilemma.