Instruct: Classify Amazon reviews into positive or negative sentiment
Query: 2nd Time This Flute Has Failed Us!

Ok, bought this thing in September 2012. By December, my child complained about his flute not working properly. The 4th pad from the end of the flute does not close all the way. The reason I am angry about this is that this is the 2nd flute I purchased (Hisonic) and BOTH of them have the same failure. We sent the flute out for repair only to have the repair shop (who specializes in flutes) refuse to work on it. Their reasoning was that no parts or support are available. We ended up buying a used name brand flute at a pawn store for $70 cash. BEWARE ALL!