Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Power cord shorted to the case

After waiting for two weeks for this thing to show up. I plugged it in to test it out, and the power cord shorted to the case, creating an open in the cord. I called the number to the place on the warranty cord. What a bunch of yahoo's they put you on hold, and have that typical New York (they are from Brooklyn) low class attitude. I imagine they will try everything under the sun to get out of giving my money back. The power cord is undersized (too small a gauge), and not insulated enough for the current that this thing is going to swallow up. Beware of the arcy, sparky.