Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Not as good as it seems

After waiting patiently for 2 1/2 weeks to receive the item, we finally got to assemble the game a week and a half later. Within the first week the player 1 joystick broke. We have made three calls to the manufacturer to get the repair completed and as of today, 1 week later, we still have not heard from their service department. Needless to say, allthough the games are fun, when you can't play them, it is not so great. Purchased 5 weeks ago, been able to use for 3 days.