Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Impossible to download images if you don't have a Sony PC

The camera is great. However, there is no way to download the pictures if your PC is not Sony Compatible. I spent 2 days with Sony and a couple calls to Gateway, but nothing got resolved. The MSAC-PR1 that came with the camera did not work with my computer. I have NT on it, and Sony said I had to update the bios, and gateway said I couldn't. Very Frustrating.