Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Toro Electric Snow Blower

When I received this snow blower I thought I had made a wise choice. It is light weight and easy to assemble. However, when I tried to use it, the belt came off. I tried twice and the drive belt came off within a few seconds each time. This would be a GREAT snow blower for sidewalks and even fairly long driveways and would suit my purpose perfectly IF it worked. When I bought it, I read all the reviews and determined that the complaints about throwing the drive belt were a small percentage and I would not have a problem. Was I ever wrong. This is an ideal snow blower if it works. Unfortunately, my experience was a bad one and I returned the blower for a refund. On the bright side, Amazon is great at making things right when the product is bad. I had no trouble getting a credit to my card within 5 days of sending the blower back. Kudos to Amazon. Toro, please get your act together. Fix the problem with the drive belt. This would be an incredible machine if you do.