Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Free Wearlink Strap

Great product! I love my Polar FT4; however, I wish that it came with a strap that had more of an adjustment. I am a large guy and was very uncomfortable wearing this strap. As I told the Polar customer service person on the live chat..."the strap rolls on my rolls." LOL I kept having to adjust the strap in the middle of boot camp and spinning classes. I felt like a high school girl on prom night pulling up her strapless dress the whole night. Anyway I digress, after chatting with the Polar representative and asking if they had a larger strap or extender, she just asked me for my address and said she would mail me a larger strap at no charge. I love Polar products you always get what you pay for, buy a good product and it will pay for itself in the long run with great quality and great customer service.