Instruct: Classify Amazon reviews into positive or negative sentiment
Query: never received products or any response from seller

still waiting to figure out why we are being told these have been deliveredWhen we DON'T have them..... ?? We have a post office box... have never been given this item...maybe our postmaster snagged them for a party??? WHERE could they be?Wish the seller would answer our emails and figure out WHERE our box is...we need some partay umbrellies!