Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Not acceptable BD video quality

Ordered the BD and sat down to watch it last night.This is a terrible video encode, very disappointing.Although the low contrast is annoying, what is unforgivable is the weird cross-hatch pattern showing up across the lighter areas of the screen.It is as though the movie was shot thru a patio screen door.NOT acceptable and will be sending it back for a refund.