Instruct: Classify Amazon reviews into positive or negative sentiment
Query: that should not happen

I got the meridian marine a week ago, but didn't have time to check it. Two days ago, I opened the box and turned it on to make sure it is working. it turned on, good, set the time and date, good. Turned it off. than I get curious about my new gps and wonder how it is doing. Tried to turned it on. Oopppss, try again, oops again,change batteries, did not help. I can't understand how a "new" product can die on the second try. It must be a quality concern!!I called the 800 number, wait 10-15 minutes, tried what she said,didn't help. she said it is most probably the battery holder.they want me to send it back, but I'm not sure who is going to pay for the shipment.I don't want to be hard on the product because I did not have a chance to use it. I just want to share my experience.Actually, this is what reviews are for,isn't it?