Instruct: Classify the given Amazon review into its appropriate rating category
Query: Reception is really bad.

As far as reception goes, this is the worst phone I've ever had. I'll be standing next to my friend who has full 4G service, and I have two bars if 3G. I constantly drop phone calls in areas where I never have before. Got a new SIM card from the Verizon store but it did not help. I will be buying a new phone very soon.