Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Excellent sound completely overshadowed by Product Flaws

Having heard this product because a friend owned one, I knew this is the one I wanted to purchase. The sound is increible and gets great reviews on ilounge. One of the best sounding docking stations on the market. But on to the BAD. My friend had to send his back because the door holding the IPOD was broken. When Altec Lansing received it they told him that they stopped making them and the simple part needed to fix it. I was told it was just with the generation 1 stations so I decided to purchase one. Right out of the box mine was broken. I had the EXACT problem and had to return it. These are not made anymore and if you have to send it back they will give you a lesser replacement.