Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Horrible!

I needed a 4-slice toaster for my family and I bought one. Unfortunately, I can't use it. The left sides works (poorly), the right side works whenever it has a mind to. The lever for the right side toast will not stay down. The left side toasts but it is uneven or just one side and somtimes burns corners of the toast. I am very unhappy with this purchase. I will never buy another Black & Decker toaster ever again.