Instruct: Classify Amazon reviews into positive or negative sentiment
Query: WAS Ok...Until it Broke!

This is the printer that I received with my new Dell. I was happy with it. It worked fine for a the first few months, but all of a sudden the paper started misfeeding (dragging it in only from the right side) and for the life of me, I cannot figure out how to fix it.I went to the Dell site and they have crap for troubleshooting (well for this particular problem anyway.) As a result, I searched for anyone who has had a similar problem and that would be able to help me fix my printer. I found a message board that discussed this exact problem on more than one Dell printer. The only solution anyone had found to work was to fold up a piece of paper and jam it in between the side of the feeder and the alignment thing. That didn't work, so now I am on Amazon looking for its replacement. When I saw this, I thought I should share my complete and utter disappointment with this printer. It would be a good deal if they could fix that feeder problem.