Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Bad product; Poor Sabrent Customer Service

I bought this from Tiger Direct specifically for an old Windows ME PC. It won't install automatically or with software from the CD or Sabrent's website. And Sabrent seemed to respond to only about every other email complaint.The soundcard doesn't come with the instructions indicated on Sabrent's website and Sabrent's suggestions when it did respond to emails were unhelpful.If you look at many other comments on this and on Tiger Direct's website, you will see many others also have problems with this product. It's not worth the trouble.An old soundcard which my father scavenged from a trash bin installed immediately and works just fine.