Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Terrible

I bought this move on my iPad and not only was I not able to watch on the Internet, But on amazon prime app as well. I think I bought it twice and was charged two times for a movie I never watched. I would have called to complain but I can stand waiting 8 minutes just to speak to a human and then being put on hold for 10 minutes.