Instruct: Classify Amazon reviews into positive or negative sentiment
Query: 14k Yellow Gold 4mm Italian SuperFlex Herringbone Chain Necklace, 20"

MADE IN ITALY.Amazon mangled (badly bent and dented) this necklace when they packed it into the presentation box. There were clips that were supposed to hold the necklace in place and they had been torqued down way too tightly on the necklace causing major crimps in the "ribbon of gold"!! Whoever packed it, destroyed it!!Box was cheap and bottom bowed outwards so that it did not sit flat on a table. Blue velvet looked very worn in spots. One cardboard piece inside the box had fallen off the rusty metal interior. Looked like it had been glued years ago with a hot glue gun that didn't hold. I had to throw out the box and come up with something presentable myself.Necklace is wide, but very, very thin and it gets dented very easily! (see above) Yes, it has a nice, shiny yellow color, but it is very fragile! Maybe that's to be expected when buying jewelry online for a low cost?