Instruct: Classify Amazon reviews into positive or negative sentiment
Query: product unsafe, a fire hazard, delonghi service area too far

In my exprience I found the product Alfredo toaster is a true fire hazard. I found flame coming out of the toaster, when I called their customer sevice number, they wanted me to write them a letter by mail ( its 21st century, Delonghi) their service center in Colorado is in Colorado Springs ( who and why they picked Colorado Springs the population center of Colorado is in Denver). I will avoid this brand.