Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Good, until...

I've had this phone system for just over 1 year (just out of warranty, naturally). It worked pretty well, with good sound and range. The answering machine was above average and had good features. Handset only holds 30 phone numbers in memory - which is very limiting for me. Now, for the really bad news --- A few weeks ago, I noticed the LCD screen characters on one of the handsets was starting to disappear. A few days later the other handset started doing the same. Now, just a few weeks later, both LCD screens are totally illegible. I have not dropped or misused these phones, so what's up SWBell? I won't be buying another Bell phone after this experience.