Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Why is this so fragile??

I give two stars out of kindness. The cleaner does clean well, however, minutes after opening it and taking it out of the box, the plastic on the lid cracked. I've used it possibly 10 times now and every time the crack on the lid webbed out more and more. Today, on the 11th use, the lid broke off completely. Now, before accuse me of manhandling the machine in order to break it, you should know that I store it under the sink and gently lift it out from under the sink with each use (realizing how fragile it was with the first use). So now it's completely unusable.