Instruct: Classify Amazon reviews into positive or negative sentiment
Query: broke in first hour!

Great Price..love the unit BUT It doesn't work!!!Picture froze up and you cant unfreeze it...motor never stops..wont load up..etc etc...I wish I had been here BEFORE I bought it!!!! I bought it via Amercian Express Hope they can help! wow..too bad to..a cute unit with a great screen and sound!