Instruct: Classify Amazon reviews into positive or negative sentiment
Query: download impossible

I ordered this and after two frustrating days with email tech support (canned answers that I'd already checked on line) asked for a refund. When I finally got the ap downloaded and the program installed it froze my computer up every time I opened it. I have no idea if it was a good program or not--I never had a chance to find out. All I wanted was some photo page templates. Back to my trusty Printmaster 16. I'll look for album software elsewhere.