Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Pretty, but Pretty Flawed Too

Problems:First: the label on the drive indicates a DRX-710UL, but Windows shows DRU-710A. Even the Flash utility shows DRU-710, and anyone that's flashed a MoBo with the wrong version of firmware understands the need to be precisly accurate when dealing with such things. I finally realized the cause of the confusion (the guts are DRU-710) but because of Sony's laziness and/or incompetence I had to chew up valuable time trying to figure out if a DVD-Writer problem was due to what turned out to be an irrelevant hardware designator.Second, after installing all of the updates (up to and including BYX5) the drive still takes 10 minutes to write a DVD. The media is not the problem: other drives are writing on the same media (ridata 16x) consistently at 16X.The 2 stars are because:1. It seems to reliably burn DVD Data disks, albeit slowly2. It's purtyThere's no excuse for a company the size of Sony to create products with these types of flaws.