Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Not effective - and it burns

I was dissapointed in this product. It was not effective at all on my daughter's skin. Worse, if she had even the tiniest little scratch, the product would burn so badly that I had to wash it off.I submitted a review for this product on the manufacturer's website. They sent me a nice apology note, but they did not post my review. I'm just trying to stop other people from being suckered in to buying this product.