Instruct: Classify Amazon reviews into positive or negative sentiment
Query: A waste of money!

You guessed it. About the 3 1/2 month mark the hard drive goes out. A piece of crap. I refuse to pay $175.00 for refurbished job. The customer service support is awful. I know the price is inviting especially for 20 GB Mp3 player. Look at all the past reviews and you will see a common thread. If I pay $220.00 for a MP3 player I can reasonably assume it should last for a decent amount of time. I am currently deployed in Afghanistan and as of today without my music. Buy elsewhere there are plenty of choices. Say no to poor quality and to a company who outsources their jobs.