Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Had To Send It Back

I am glad I opened this to get it set up before giving as a gift, as it had problems and I had to return it:1. Stated resolution is 480x234, so I figured I would get good results if I resized images to 480x234. Nope. In 4:3 mode there are black bars on the top, bottom and sides. In 16:9 mode there are black bars on the top and bottom and the photo is smooshed. Coby phone support could not tell me what resolution I should use.2. Slideshow would only step through images one time, and then stop on the last image. I tried 2 different USB flash drives, but it made no difference. Coby had no solution.3. Remote came with a dead battery.4. Sent Coby and email with these questions, and they never responded, so I finally had to call and they did not resolve anything.