Instruct: Classify the given Amazon review into its appropriate rating category
Query: HAVING ISSUES WITH NETWORK HANGING

First and foremost this product has a great value for what you get, an 8/2 port GIGABIT POE switch with a small form factor. The only issue I have with my device is that there seems to be some defect with is as the network "hangs" or "freezes up". I tried new cables, switched up the devices and still the same issue. Unfortunately for me the unit I received is defective and it's basically a paperweight for me. I had to replace it with another switch from ANOTHER MANUFACTURER and my network is now running smoothly. I really had high hope for this switch...