Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Great concept, but be careful...

I love the way you can change the plates in the waffle iron to make cookies and sandwiches. The removable plates are also great for cleanup! However, be very careful and read the directions before removing the plates for the first time. I didn't read the directions carefully and ended up breaking the inside of the handle. Once you break that, it's all downhill from there. The company sells replacements, but not the replacement piece for the handle that locks the it. Now, my waffle iron will not stay shut. I have no alternative, but to buy a new one.