Instruct: Classify Amazon reviews into positive or negative sentiment
Query: problem with tuner but nice set otherwise

This set has a very nice picture, as others have noted viewsonic does not subscribe to the universal remote codes so my other remotes dont recognize the tv, you will have to purchase a universal remote with learning function to solve this problem.A bigger problem is turning this tv off while using the on-board tuner to view an HD channel. Once you try and turn the tv back on you get nothing and have to perform several steps which will take about 1-2 minutes on the clock to make it work.Customer support first claimed they sort of knew of the problem, then denied it and do not return calls despite saying they will.I have had several viewsonic monitors before but this TV is a disappointment.On the other hand if you dont plan to use the on board tuner you will be happy with the picture quality.