Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Toshiba doesn't care

I purchased a Toshiba HDTV for $4500 in 2000 from Amazon.com. The tv went out this past June 2004. The authorized Toshiba repair site informed me that the the digital convergence board needed to repair the set was discontinued by Toshiba. Toshiba customer service told me they would do nothing to help me repair the set nor would they give me any consideration towards a new set. Think long and hard before purchasing an expensive set from Toshiba. They obviously do not care about their customers or their reputation.