Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Keep away from this item

When I first purchased this item, I paid about $90 a few years ago. It worked great for the first year, but after the warranty ran out, I noticed it started to operate funny. Apparently the little ball bearings were falling out of the sides, prohibiting the smooth and easy operation of the device. Attempts to contact customer service were futile, and I was willing to send it in to have it repaired at any cost to me (providing it did not exceed the cost of a new one!).Stay away from it, as I forgot to mention that the power cord died after a year, and I had to resplice the wires in order to have it charge the device.This was purchased to replace another item that was in an accident, and I will never purchase another. I always had luck with the Philips devices.