Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Yellow Okidata Drum shipped new defective

The yellow drum ordered was shipped in a condition known as NEW-DEFECTIVE.The vendor was notified and a refund was very quickly provided when the drum was returned.This is very unusual to find a Okidata Drum in this condition but the vendor was very quick to remedy the situation.The refund was provided because the vendor did not have a replacement in stock. I appreciate his method of handling of this transaction.