Instruct: Classify Amazon reviews into positive or negative sentiment
Query: AMAZON service

This review is not about the product (I have not received it yet) but about the Amazon service itself.When saying I have not received it yet, I am not entirelly correct. I did received the box, with the jewelry box inside. The problem was that when I opened the jewelry box, there was nothing inside! That is correct, it was empty! My guess is someone in the wharehouses took it from the box before shipping it, but I will never know... The worst thing was that this was supposed to be a gift for my wife for Christmas.Now, the Amazon service was kind enough to try to re-send it as soon as they could, but it will not arrive before tommorrow, which is Dec. 27, way after Christmas! Hope THAT box will have something inside (don't hold my breath though). Arrrrrgh!