Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Not a pleasant digital camera experience.

I purchased this camera as a gift for my husband and haven't successfully made and downloaded any pics in the 2 years we've owned it. We did not receive responsive product support, couldn't integrate it with our pc and spent money on flash cards to no avail. Simply, without product support this has been a little silver dustcatcher. I've used the Sony Mavica FD-something or other and despite the substantial cost difference, it has been the better bargain due to capacity, versatility and price of floppies cf. to flash cards. A disappointing experience from a company which was once found to be excellent.