Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Should have bought elsewhere

I bought this watch band as a replacement for the original that came with the watch. The band looks identical and is good quality, but it wasn't what it was advertised to be. They did not send me new spring pins which would have been included had I bought this watch band direct from Wegner for the same exact price of $25.On the original Wegner packaging that came with the watch band, it said new spring pins should have been included. I did not receive these pins, and I contacted the seller to ask if it was a mistake or if they weren't supposed to be included with this sale. I did not hear a reply from them and that is disappointing. They do not seem to be concerned with customer service. I will buy somewhere else next time.