Instruct: Classify the given Amazon review into its appropriate rating category
Query: Very Old Merchandise

I was very happy when I found this product because it appears that toilet tank covers are no longer being made; can't find any where. I was dissatisfied with the quality of this product. The fabric was coarse and the backing of the coarse rug material was very hard, and appeared to be in the beginning stages of dry rotting. Instead of the company disposing of this product and providing a full refund, they charged a restocking fee.