Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Chronicaly defective

I purchased the WGA54G twice. The first time I got it, plugged it into the outlet, hooked it up to my laptop, Nothing. It wasn't recognized by my laptop. Next, I connected it to my Xbox. Again, it said 'No Wireless Adapter detected'. So I called tech support, and after holding for about a half-hour, I got someone from India, gave them my name and number, and started to explain the problem. Well, wouldn't you know it. I got disconnected. After calling back and waiting for another half-hour I gave them my name and number and proceeded explaining the problem. After being guided to connect the adapter to my Linksys router and it still not being 'seen' by either computer, I decided to take it back for a refund.The second time I bought it, I was misled by another website selling the Microsoft adapter and then sending me the Linksys adapter. Well, this one had the exact same problem. Including they also made a noise like a high-pitched hum or whistle.