Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Love the Walking Dead, Hate the fact that I cannot see the videos I purchased due to a glitch with amazon.

Actually love walking dead season three (and one and two). Don't particularly care for on demand video as the last two times I have tried to watch the videos I purchased, I was unable to do so. One time I can't get on, I can overlook. Two separate days that I cannot access the videos and I think that amazon is charging me for a service that they cannot deliver on and should give me a refund.