Instruct: Classify Amazon reviews into positive or negative sentiment
Query: VERY fragile LCD, terrible customer service

My wife bought me this camera for Christmas. After taking a few shots, I dropped the camera in a padded case about four feet to a carpeted floor. The minimal impact caused the LCD display to malfunction. The problem was not covered by either the store's extended service plan or the Sony warranty. Sony wanted more then the cost of the new camera to repair it!! One of their customer service representatives actually told my wife to "treat the camera like you would a TV!" Well, I typically don't take my TV skiing, hiking or boating with me! Poor product, poor organization, poor customer service. I will never buy a Sony product again!