Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Great Quality & Speed - Poor compatibility & Support

This printer has superb quality and awesome printing speeds. However, installing this printer was a nightmare: no matter what I did, Setup would never recognize the printer as "connected". After rebooting several times & keep trying, it will eventually be recognized & properly installed. But Alas, if you go to bed and next morning try to print, no luck: printer not recognized... Canon Support? Ha! Never replied my e-mails. Phone support? Not a chance, it is an international long distance call from Mexico...In my 10+ years in the IT industry, I had never had so many troubles with a printer, as I have with this Canon.