Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Pedrini Ergo Can Opener

Our canopener worked great at first, but in less than 1 year the bearings wore out and the opener was difficult to use. The opener then broke in half at the handle hinge. I assume that this was because the opener did not cut the can very well in turn placing too much pressure on the handle. The most upsetting thing of all is how Target the store I purchased the opener from handled the attempt to return. They acted as though they knew nothing about the product and said I would have to settle with the manufacturer. What happened to customer service.