Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Looks good, toasts lousy

This toaster looks great in brushed stainless steel, has 4 slice capacity, wide opening for bagels, and the sides don't get too hot. The two big problems are the toast level knob is black with a black indicator arrow, so any unintentional adjustment of the toaster is not easily noticed until your toast pops up charred (and the button turns with a very light touch--ie brushing past the toaster). Secondly, we had our toaster less than a year when the center element stopped working, resulting in toast being only toasted on one side...I guess this compensates for the loose dial: one side in now black the other not toasted at all -- result on average it's perfect.Would not buy another Oster toaster.