Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Quality Control

The price was right and the picture was good. However, I was forced to return two of these DVD players as the first arrived with a large dent in the casing. The replacement arrived with a larger dent in the casing, but on the opposite side. Both boxes were in perfect condition along with the internal packing material. This leads me to believe the item was boxed up and sent this way from the factory. The price is low but I guess the adage holds true that you get what you pay for. It's a shame as I'm sure a lot of work went into packing this many features into a unit and keeping the price as low as they have.