Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Great product, fantastic customer service

I bought SE 530's they day they came out. I have been delighted with them. Sound quality, comfort, isolation, features (the PTH unit, and now the iphone microphone cable). The sound is comparable to my Sennheiser HD 650's, but unlike the Senns, you can take these with you! I recently returned them due to volume attenuation in one monitor. Customer service was completely helpful - they went out of their way to keep me a happy customer. Shure is a great company - great product, great follow-through - and I trust them with my business.I can't believe the amazing prices these headphones are now selling for!