Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Dissapointed

When the dvds arrived I did not watch all of the many performances in the first 30 days. Because of a manufacturing defect, some of the performances on one disc froze and were unwatchable. I contacted Warner Bros. twice but never received a response. All I wanted was replacement of one disc. I sent an email to Oldies, the company that filled my order. Oldies responded that they would not do anything because more than 30 days had elapsed. I am not blaming them for the problem. I do blame them for not providing decent customer service.I certainly blame Warner Bros. for not standing by their products. I will never do business with either of them again. Caveat Emptor!