Instruct: Classify Amazon reviews into positive or negative sentiment
Query: unhappy customer

this was my first time ordering this product and similar products. This was to be a gift for my japanese candy enthusiast little sister. the product description read "soft chewy candy" however when I received it, they were all hard as a rock. Being that everything on the packaging in written in Japanese I am not able to locate the expiration date or read it for that matter. I'm not sure if they are stale and old or if they became hard due to the weather conditions but either way I am unsatisfied with my purchase and will no longer order from this seller.