Instruct: Classify Amazon reviews into positive or negative sentiment
Query: DVD doesn't load

Like another reviewer, I am not able to load the DVD on my Toshiba SD-1200 player. I own quite a few DVD's and have watched a lot of rentals and have not had any problems like this before now. I'm quite disappointed as I'm both a fan of Hitchcock and Criterion.Note: I contacted Criterion about this after submitting my review. They acknowledged a faulty pressing of the DVD and will reissue the DVD around the first week of November. You can also exchange your DVD with Criterion directly through the mail. Check out their website... for contact information.