Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Not Happy!!

I had to return the item because it was to small. So i wanted to exchange for a bigger one. I tried to get in touch with someone from Freedom Display cases for weeks. They never answered my calls nor did they call me back when i left them a message.I am still dealing with them, i finally got in touch and sent the box back. I tracked the item yesterday, and they recieved it wednesday. But i still havent got a call or email from them. If i do not hear from them by Friday afternoon 5/20/11... I will have no choich but to contact my Lawyer, and also the B.B.B. I am very upset cause this was a present for my father, i take responability for ordering wrong size. But it shouldnt be this hard to return an item, or at lleast get in touch with someone. I will neve order another item from them. All i want is my money back like the promised in the email.Thank You,Jennifer