Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Terrible Amazon return service

This product does not even work. It would never link to my PS3 after countless try. When I called the service center to try to find out what was going on, it always went straight to voice mail. I never even heard of any customer service would let you leave voice mail!!!! So, I decided to return it and I followed Amazon's return instruction, and till this day almost 1 month later, I haven't seen my refund yet. "Good job" Amazon for allowing yourself to sell such a crappy product and can't even do your refund service right.