Instruct: Classify Amazon reviews into positive or negative sentiment
Query: NO PACKAGING FOR ITEM!!

I ordered the salem powell daybed springs and was very surprised to see that there was NO packaging on item. The driver just took it out of the back of the truck and brought it to me, no wrapping or packaging what so ever. It was warped on one side but how could it not have been. Shame on you Amazon for not spending more money on a little packaging and support to send it to your customers. For 170.00 you should have taken the time and effort to keep faithful customers happy and confident in their buying from you.