Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Does Not Clean Well

After several years using this product, and it's cleaner/pads on the advice of the people who refinished our floors, recently when I had to clean up a spot using a paper towel for expediency, the result showed a lot of "dirt." I checked the rest of the floors, and found the same situation, which confirmed our recent suspicions. It does not clean well, in spite of also vacuuming prior to cleaning the floors as we were advised by the product's retailer.What we have since found out is that the people who refinished our floors also own the retail company that sells Bona here, under a different name! Now, it is available everywhere but that isn't helping us. We have had all-wood floors for years, and now cannot find the products we used all that time and raised 6 children on! With only 1 person in the home now, there is no excuse for a product to not clean well!