Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Villaware Stainless Steel Elec. Skillet Too Hot To Handle!

...Aestherically, the skillet is beautiful and certainly looks and feels sturdy; the problem is, it OVERheats! At 200-250 degrees (which is just one notch above the "keep warm" control, a full boil occurs--essentially overheating. For instance, when doing a pot roast which requires about 2" of water, at 200 degrees, the water boils away within twenty minutes. To add to this, when the "beautiful" glass lid is in place, too much steam not only escapes from the built-in vent hole, but the lid actually bounces enough to allow liquids to spurt and bubble out--all this at just 200 degrees. One month ago I contacted the manufacturer, asking them how I could correct the problem willing to take whatever measures necessary myself--they have not responded to my letter which gives me cause for concern about the company.