Instruct: Classify Amazon reviews into positive or negative sentiment
Query: ball good service bad

We ordered the RED size ball, received a GREEN. Called and was promised the RED size would be shipped express and we'd have the next day. Couple of days later called again and was told they forgot to ship the replacement ball express and we'd have in a few more days. Sorry. Finaly received correct ball and return mail tag for wrong size. Finaly got what we ordered and it is as ordered. Not much to say about a red ball.