Instruct: Classify Amazon reviews into positive or negative sentiment
Query: forever problems - true to form

I have had many many versions of Symantec. the latest is Norton 360. I bought it because it was a 3 computer license, and I have 3 computers. But, true to form, it is STILL one of the most annoying softwares on the market. thanks largely to one piece - ccapp.exe. if I put a CD in my laptop, Norton 360 hangs. No matter how many times I click on it, nothing, and ccapp.exe is running at 50% of my cpu.Try ANYTHING else.