Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Great step by step plan

The steps the author outlines, listed by another review so I won't go into them here in detail, are simple yet necessary. It's incredible that as I read through just the first one that details how management needs to be honest with employees regarding what needs to change and why I saw how a former employer failed to follow that first step and ended up always asking why no one would get behind change initiatives. The author seems to work a little hard at putting out examples of how each principle applies, and I don't think there needs to be so much evidence given, but overall a good reference.