Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Needs more!

I expected a lot out of this book. For me, the book seems to lack substance. While the topic is valid, and everyone needs to follow the intent of this book, the book itself is not a road map on how to get there. There are a couple of nice stories of people who go the extra mile, but if you are not one of those people already, this book is going to guide you to get there.The book came highly reccommended by Dave Ramsey, however, it did not live up to my expectations. Had the book been an article in a magazine, (it can easily be shortened to fit) it would have been worth the price of the magazine. The story was not ready for a stand alone publication.