Instruct: Classify Amazon reviews into positive or negative sentiment
Query: minnesota

I was very unhappy with this unit. I had considerable problems programming the memory to accept 3 different stations. The sound that did come through was scratchy and distorted. I also had to run the volume on my sony and the car at almost 100% just to hear it.I contacted the Factory Depot who sent me this product and they allowed me to return it for a refund. They were very courtious and helpfull. With them I give a 5 STAR rating and would buy different products from them.