Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Average Phone

I purchased this phone because of the price and as it was going in my garage. Low and behold I found that I could not put an extended cord on it from the handset as it did not have a modular plug. Also, the box says the phone has call Waiting Caller ID. This is not true. When on the phone and another call comes in, it does not display the number/name. Overall the phone works and is nice and clear/loud. Also, the Amazon description notes that the phone has a back-lit LCD. This is not true. There are no lighted screens or keypads on this phone. I called GE support and got the biggest run around ever. DON'T BUY GE.....The support is horrible.