Instruct: Classify Amazon reviews into positive or negative sentiment
Query: First use - Smoke poured out the bottom, but, Company Replaced it for Free!

The very first time I used this appliance, smoke poured out the bottom.But, the company is Sending me a New Unit Free of Charge. So, I am pleasantly surprised - and looking forward to trying again.Unfortunately, I couldn't increase my rating from 1 star up to at least 3 (for the great customer service) because amazon wouldn't let me do that.