Instruct: Classify Amazon reviews into positive or negative sentiment
Query: NEVER RECIEVED MY ITEM

I HAVE BEEN WAITING FOR OVER A MONTH FOR MY ITEM....I STILL HAVE NOT RECIEVED IT AND THE VENDOR "GREATWHITE76" DOES NOT RETURN E-MAILS.I HAVE INITIATED THE A-Z GUARANTEE WITH AMAZON AND AM AWAITING APPROVAL FOR A FULL REFUND.