Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Big disappointment.

Beware! This product is not as advertised. It does not have a frame, but rather a poorly-finished board with plexiglass over it. The board arrived broken into 2 pieces and the plexiglass scratched beyond use. When attempting to return it, the vendor said they sell about 10 per day...how many are returned? Mine was for sure.