Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Was not Mobile Phone Tools 4.0

This was not Mobile Phone Tools 4.0. I did receive software and cable but I installed the software and it would not recognize my phone(KRZR). The disc doesn't even look like the one pictured which is how the offical one is supposed to look like. I ended up going to the offical MOTOROLA website and downloaded the software for 40 bucks. I installed and it works perfectly. I bought another disc prior to this one from a different website claiming it was motorola phone tools 3.0 and that didn't recognize my phone either(stay away from the blue and white disc that has japanese writing on it)and stay away from the brownish grey disc. Infact there are a dozen sellers on this website claiming they have it but save yourself the pain and confusion of trying to decide who is legit and just download it from the Motorola Website. It will make this process MUCH MORE easier and less confusing then it should be.