Instruct: Classify Amazon reviews into positive or negative sentiment
Query: adjustment knobs no good

We just purchased this toaster yesterday from Target. We were at first skeptical if we should purchase because the display model had a missing knob and the one side was broken. The slats that cover pastry did not retract. Well, we went ahead and purchased it. We got it home, took it out of the box and one of the knobs was already broken and the other knob broke in our hands as we were trying to adjust the lightness and darkness. Needless to say, I am returning the toaster this morning and AM NOT going to exchange it. I want my money back