Instruct: Classify Amazon reviews into positive or negative sentiment
Query: case melted, does not work with multifunction printer

After about 2 years of use the case mysteriously melted, probably due to be beside the cable modem and baseboard hearing. SMC did not offer a replacement when contacted.As others have said the connection frequently dropsAnd the printer does not work for the HP Officejet K80 multifunction printer. There is no information on the packaging to say it does not work with MF printers.I will upgarde with to a Lynksys I think