Instruct: Classify the given Amazon review into its appropriate rating category
Query: They get tangled easy when on clipper

They get tangled easy when on clipper. Has always been a problem with oster cords. Been cutting hair for 45 years and every clipper I have ever owned has the same problem. I have contacted oster many times and never seen any results. But I like the feel of there clippers so I just have to keep buying cords about every year. The cords are were the problem is.