Instruct: Classify Amazon reviews into positive or negative sentiment
Query: I'll never order anything from the Melting Pot ever again

I order a Logitech Harmony H-688 Universal Remote control from the meltng pot & it was defective as soon as I took it out of the package. The USB port was loose & I could tell right away. I politely place the remote back in the package & asked for a return label & full refund but Kevin from the melting pot claim they inspected the remote before shipping it & it was in fine working order & would not send a return label. I wouldn't even ask my worst enemy to do business with the melting pot 4 thumbs down.