Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Non-operational

Most of the commands are not working with my iPod (5th generation with video). I order this remote, as I used to have one 2-3 years back and it worked fantastically than, but I lost the part with controls.Half of the commands for the new iJet are not there, which renders it unusable for me.What is not working:-Instead Volume Up it's moving to Shuffle mode-Instead Previous song - not working at all-Long Fast Forward is doing nothing.The bad part is - Kellards, which were the supplier for Amazon, told me at the end (after one month waiting time after I returned the device, and after remind them with e-mail), that this remote control is not for my generation of the iPod. But again - I used the same device several years back. It looks the same externally, but obviously the functionality was lost on the way.