Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Very upset , want my money back

I received the wrong VHS tape, the plastic was broken when I received the video. The cover of the video is what I ordered,but inside the wrong tape was in the cover. I got silent night, I ordered Santa and the three bears. Elderberry was very rude when I tried to return it. In fact they refused to give me my money back or the correct tape. I complained to Amazon about them.They should not be doing business through Amazon if they are not honest. I did not get what I paid for. I want my money back.