Instruct: Classify Amazon reviews into positive or negative sentiment
Query: The Final Straw

Adding product activation was the straw that broke this camel's back. I have used Norton Utilities since DOS and have continued up through Systemworks 2003. Well, the latest version went back to the store. Aside from a myriad of problems, the reality here is Symantec is just not a customer-friendly company. Look elsewhere. Some good alternatives:Anti-Virus: Pc-Cillin 2003 from Trend-Micro (If you have IMAP e-mail you will have to disable POP3 e-mail scanning) otherwise a great package!Disk Defrag: Diskeeper 8.0 is the best.General fix-it utilities: Nothing really jumps out. Hopefully a product will come on the market that really works well. I haven't found one yet.