Instruct: Classify Amazon reviews into positive or negative sentiment
Query: fence is nice but rails shipped damaged twice

The fence is nice, no complaints there. However, twice they shipped me rails that came damaged. At first I blamed UPS but after the second time I figured the problem is how they package the rails. They bolt them together with two tiny bolts in a box that is slightly too loose. By the time it got to my shop the bolts had broken off bending the rail around the holes and stripping them. The first one that was shipped had some pretty serious dents in it despite the fact that its a thick piece of metal. I kept the second one they shipped me but I had to re thread two bolt holes. I would rather have paid more money and not had too fix a brand new tool. I will say Grizzly's customer service was good I just don't have time to ship things back and forth or fix brand new tools.