Instruct: Classify Amazon reviews into positive or negative sentiment
Query: "Online Fitness" fails to ship... twice!

On two occasions I ordered a purple fanny pack from Online Fitness. In both cases they kept me waiting over a week before cancelling both orders. It appears they take orders for merchandise they don't have, but hope to obtain. They failed to answer my emails or advise me as to my order status.As far as I am concerned I will never do business with this company, Online Fitness, again.