Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Is it really raw?

I question the statement on the label that this shea butter is raw and would not be surprised if it was processed. The color is more white than the other raw shea butter that I have used in the past, it is smoother, and although the scent is nice, it does not have that nutty shea butter scent. I emailed the company to ask questions about whether the product was really raw and they never returned an answer.