Instruct: Classify Amazon reviews into positive or negative sentiment
Query: DOES NOT WORK with HP printers

I bought this paper because it said it was compatible with HP inkjet printers. IT'S NOT! The black ink never dries to the paper and smears everywhere. I emailed the company about this problem and this is the response I got:"We believe to know the reason although we don't own a 1610 printer to prove.Your printer has dye based Vivera inks for Cyan, Magenta and Yellow and pigmented ink for Black. Our inkjet media you have is still the previous version of the Smooth Pearl Product which didn't perform well with the Vivera pigmented inks (in your case the Black). We launched this summer a new improved Smooth Pearl Paper that is now also compatible to the Vivera pigmented inks. Thus we propose that you switch to the new version IGSPP11."They didn't even give me a coupon for the new paper...I doubt it even works. WASTE OF MONEY!