Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Incompatible

I found this DVD to be incompatible with my Panasonic DVD player. Disney acknowledged that they are aware of this problem, but offer no solution, other than to exchange for another title. It breaks my heart when my two year old says that she wants to watch "Snow White," but cannot, because Disney created a defective product which is not compatible with all players.