Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Good mounting system

Thought this mount was priced too high until I saw the unit. Heavy duty, works as advertised, high quality and well designed. Tilt is actually capable of a little more than 10 degrees and swivel is dependent upon the distance from the wall with the ceiling mount - mine swivels 45-50 degrees. UPS lost a piece because they destroyed the package. I called the factory & they shipped a new one that day - excellent service and very cordial.