Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Don't expect the item you receive to be the same one on the site

I gave Amazon two chances to get this right. The image you see under this listing is in fact a photo of the 11" Ice Bat, NOT the 2-foot doll. You will get a 2-foot doll, but it will not look like the image on the website. The one you will get will be a dull (and honestly, dingy-looking) blue. The bat has 5 teeth rather than 4 and has toes, unlike the one pictured here. These are obviously the same character but two different products. This seems to be the original/classic Ice Bat from 2002 whereas the one pictured (the better version in my opinion) is newer and looks better. I'm not sure if these are being passed off as "new"(they really do look used) or if that is just how it was designed. Either way, I've sent back two of these and I'm buying from somewhere else. I can say that Amazon is extremely prompt with shipping, returns, etc. but apparently not with product accuracy. So buyer beware...