Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Frog Bird Bath

First a few unique washers were missing. I called the customer service number and was told "...I'll let them know..." Who is "them...." THEY NEVER CAME...Finally I sent Bird Bath Back....Amazon might want to talk to these people..POOR customer service..in fact..NONEXISTENT!!..A few washers missing and the whole thing leakes...Ashame..it seems like a nice piece...