Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Poor to Mediocre Performance

This steamer does a good job on lightly stained surfaces, but don't expect it to be the "wonder drug" of household cleaners. I have used the steamer only in a shower, and I have to say that Tilex and Comet work much better than the steamer. Forget about this thing removing any soap scum.The steam coming out the end of the nozzle cools enough that I can hold my hand in the stream about an inch from the nozzle. I have used several of the wired and plastic brushes, plus the scouring pads included with the steamer, but I have to say that a little elbow grease and some standard household products do a better job than this steamer.