Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Cuisinart toaster CMT-400P

I would have rated this product a "0" If there was a "0" there. It didn't last 30 days. I returned it as instructed in original box and packing to Cuisinart at my expence. 35 days later a recording tells me they never recieved it. Delivery confirmation informed me that they had indeed recieved it two weeks earlier. After talking with a "live" representive I was informed that a replacement would sent within 24 hours. Excuse-----Back orderd. I could not get a full refund. However I could get 50% of my cost back. I will never buy another product from Cuisinart nor will I recomend them to others.