Instruct: Classify Amazon reviews into positive or negative sentiment
Query: POOR QUALITY

I order'd this vacuum after reading other reviews.One hour after placing my order I happened to find the identical vacuum @ a Target store and was extremely disappointed with its quality. I came home immediately to cancel my order. I spoke with two customer service reps and was told that I would receive an e-mail within 24 hours to confirm the order was suspended after notification was sent to shipping.Twenty four hours later, I rec'd an e-mail notifying me that the vacuum had been shipped. I was very upset at this news, as I had purchased this item as a gift to be sent to someone who is not capable of handling such transactions on her own and I now had to suffer the inconvenience, frustration and embarrasment of handling the mistake with her and the shipping carrier.Usually, I am thrilled at the speed of service from Amazon with all other transactions. I just wish there was more than a two hour window for cancellations.