Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Not Trustworthy

I received a brand new Zen Vision M 30gb player as a gift. The first nine months were fine. However, my screen changed colors and totally disappeared. No one from the company has returned my emails. My wife also purchased a Zen Neeon. It stopped working in less than a year. As far as I am concerned. These products are garbage. As a consumer, I want to buy a product that I can trust. I will never recommend this or any Creative product. Stick to your Ipods. The Ipod is next on my shopping list.