Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Do Not Buy! Not Worth The $ and customer service stinks!

I bought this product and it worked great at first and then stopped working all together, this was after about 4 uses. I cleaned and checked everything and then contacted customer service who told me I had to buy a new heating element for it. After complaining enough they agreed to send me another heating unit. It is now about 5 months later and the same thing has happened. This item was not even used more than a dozen times. I just got off the phone and they are telling me I need to buy another part even though there item is faulty and doesn't work right. Spend your money with another company.