Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Can't hold a charge

This phone would be great IF IT COULD HOLD A CHARGE! But, alas, it can't. After charging for 2 days straight, the most I can get out of this phone is 30 mins of talk time and then it dies without warning! I've contacted customer service and they were useless. They wanted to know everything and anything under the sun before they would even consider looking at the phone. Moreover, they want me to pay to send this junk phone to them! Don;t buy ANYTHING from Panasonic. Period.