Instruct: Classify Amazon reviews into positive or negative sentiment
Query: beware atlona

Beware Atlona customer support and cables.These Atlona cables work fine if you get the right ones from Atlona, I ordered some, what came was a generic VGA, after about 10 emails and several phone calls, Atlona Technologies finally told me they were on back order, (even though they make the cables there in San Jose) They said it would be a couple weeks, but the cable they sent should work, it could not even carry a signal 12 feet,They finally admitted it was a cheap generic and should not have been sent.They promised to send a new Atlona cable, but it has been 5 weeks and no cable. At one time they were a good company with good customer support,but have since gone down hill with my past three orders.