Instruct: Classify Amazon reviews into positive or negative sentiment
Query: WEATER STATION/ALARM GOOD - PHONE WORTHLESS

Had this phone for a while now and use as alarm and sometimes for weather. Phone has not worked since day one with poor poor voice quality. I called Uniden and customer service AWFUL and NOT HELPFULL at all......How hard would it have been to excharge phone? I was not asking for anything else!