Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Tastes like store bought ice cream

I had wanted an ice cream maker that makes ice cream like Italian gelato. However, after trying different recipes out, I was disappointed with the machine as I find that there is too much air incorporated into the finished product. It doesn't really taste any different than mass produced, inexpensive supermarket ice cream. I anticipated a product that tasted better than my 20 year old generic machine I purchased in a hardware store. I called the manufacturer and asked a few questions and I was treated very rudely and given explanations that didn't make sense. That is when I decided to return the machine for fear of having problems with the manufacturer in case any problems should arise with the machine in the future. In addition, the machine weighs almost 50 lbs. and takes up a lot of counter space.