Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Very hard pillow around the edges--caused neck pain!

As I'm getting a bit older, I'm finding that I sometimes wake up with neck pain from the angle I sleep on our Select Comfort bed. Let me say right off the bat I'm even suspect that the bed may be part of the problem.Living in remote Alaska, I bought two pillows, one soft and one hard, without trying them out. The first couple nights I received some relief from the pillow, but as I tried to break it in, I found the sides, top and bottom of the pillow very hard. And this was the 'soft' one! It's almost like trying to sleep on the arm of a chair, it's that hard.Silly me, while trying it out, I took off the plastic. That immediately voided my return policy. Now we have two of these and the best I can do is wrap them in plastic and send them to charity.Don't buy these pillows, they don't work. I originally tried a Tempurpedic pillow at my in-laws that worked very well. I'm going to buy one of those and write these two pillows off as a loss.