Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Piece of worthless junk.........

I bought my Tivo awhile back and have had nothing but problems with it. I have since switched to Brighthouse and couldn't be more pleased. I get 50 hrs of recording, can record 2 shows while watching another one. No cost for equipment. SERVICE IS SPECTACULAR.With TIVO, service was no existant. I had to buy my own equipment and the reception from the satellite company that was recommended was terrible, especially when it rained.Even worse was the customer service people. These people could have cared less about me.Tivo lost my respect and my business.Jeers to TIVO.Cheers to Brighthouse.Tivo is a piece of worthless junk.