Instruct: Classify Amazon reviews into positive or negative sentiment
Query: A big disappoinment

I read the bad reviews, but we wanted the best popcorn popper available. We love our food processor, our toaster, and our coffee maker - so we went with the lure of the Cuisinart brand name, which usually means top quality. But not in this case. Too bad. The EasyPop worked great for 3 days, then the plate wouldn't heat anymore and there are broken pieces bouncing around inside the base - just like the other reviews warned me about. (Doh!) Now we'll call the 800 number and hope for the best. A waste of time and money.