Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Poor Quality and Support from Linksys.

I just received on 07/06/04 my WMP54G that I purchased here from Amazon.com. The product was well packed, and when it arrived it was brand new condition and it looked to be fresh from Linksys. When I opened it up, and followed the instructions for Windows XP which is pretty easy, the brass connector that you screw the antenna on on the back of the PCI came off. It looks like that small SMA connector is pressed into the card, not soldered, and it can't hold the weight of the antenna. I called Linksys and asked if this was a known problem and they said no, and they made excuses that it was my fault. I got an RMA from them and I am sending it back. I should have ordered the USB one, but I figured this would be better. I would never purchase this type item again!