Instruct: Classify Amazon reviews into positive or negative sentiment
Query: misleading information

I ordered this product for a 2000 GMC pickup. I carefully went thru the selection process to insure that I received the right lock. When it arrived the packaging said it was for a Dodge Ram. I text-messaged with Amazon customer service (India), and was assured that it was the right device. It was clearly wrong, and of course would not fit my truck. I talked to an Amazon rep, they agreed that that manufacturer had no product that would fit my truck and accepted responsibility for the return.