Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Poor Quality and poor Customer Service from CAP

I recently purchased a 300 lb. Olypic set from a local retailer (not Amazon). Several of the plates would not fit the barbell due to excessive cast material. I contacted CAP and sent pictures. After an initial e-mail acknowledging that I had lodged a complaint I have heard nothing further and in the mean time I have several plates I can't use unless I grind the excess myself. My set has a baked on enamel finish and this would require removing the paint. Next time I'll buy YORK.