Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Customer support for this item is not available

(...) I ordered the above card that I expected to be usable in my desktop PC (see description of card above - indicates "PC"). Instead, I discovered when I received the product that it is intended ONLY for LAPTOPS!I then tried to contact their customer service. I have been forced to leave numerous messages because no one ever answers the phone. In addition, they never call back. I have sent email but not received any response at this time.My recommendation is to avoid purchasing anything that would result in going through that vendor.