Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Parts are available

I agree with all the reviews, however, parts for the unit are available from West Bend on their website (westbend.com). Just go to the Replacement Parts and select the popper from there. My lid is still intact (Old Yeller) but the plactic vent cover is cracked - not bad enough to buy a whole new lid though. Have a great day, and then some great popcorn!