Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Poor Quality and Bodum won't honor warranty.

I received this coffee maker as a gift in March of 2004 and it made great coffee. However, the cheap plastic top broke after one month and the maker stopped heating completely in July 2004. Bodum refuses to fix it without a receipt even though it has a two year warranty and they haven't even been making the product for two years. Bad product and bad company.