Instruct: Classify Amazon reviews into positive or negative sentiment
Query: klinq is unreliable

the product was outstanding even though it showed up 3 weeks to late. i had ordered it rush delivery but klinq didnt post that they would b away for 8 days after my order was placed. then it took them 4 days after they returned to process it and an additionaly 9 days to get it to me. that is some RUSH delivery. i would hate to see what would happen if i had mailed it standard.