Instruct: Classify Amazon reviews into positive or negative sentiment
Query: What a joke

I purchased this and printed about 100 pages and it quit. The light status indicated a fuser alarm so I called customer service and was told that the unit must be replaced. I received a used/reconditioned unit as a replacement and I had to pay the return shipping. I have worked with Samsung tech support for hours to try get the repalcement to work without success. I hope that Amazon will allow me to return this unit even though it has been more that 30 days. If I could rate the ML-1430 a 0 I would!!