Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Ripped Off

This Roy Rogers 20-Movie collection is supposed to be Closed-Captioned for the hearing impaired (as indicated in the product description). I did not find it to be so. This happens a lot. DVD's are advertised as Closed-Captioned and then I find that they're not.Another rip-off. I know it's not Amazon.com's fault or that of the distributor. Who else to blame? It's very frustrating.