Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Disappointed " hot buy"

I ordered this product in June, hoping to receive a fast, stable computer. In stead, what I got was a big disappointment. The graphic driver did not function correctly, Vista is confusing, keypad is slow to respond, I called the TOSHIBA technical support number more than 10 times within 3 days of receiving the laptop!!! And the TOSHIBA support line is a wast of time. There is only one guy competent enough to help me immediately. All other "technicians" asked me to wait before giving be instructions. When I asked them more questions, they asked me to wait more!! Worst of all, No one could help me to change the language setting. I finally figure it out by meself.Anyhow, It was a disaster. I returned the product after too many frustrations. The graphic driver still did not function correctly before I return it.