Instruct: Classify Amazon reviews into positive or negative sentiment
Query: They "say" it's new......

I like the TV show but it's the people who sell it you can't trust. I didn't want to get a used dvd because you never no what the actual condition is. They say "like new" and it's beat all to pieces. So I decided to order one that was suposedly "new" from Amazon. Needless to say the fraze "new" was a lie. It was obviously scratched and I couldn't even see the end of one show to find out what happened. It couldn't have been new because it didn't come in its original shink wrap. It had been resealed at Amazon. You would have thought that a company like Amazon would have been true to it's word when they say it is new. I was disappointed by the product but who wants to go through the hassle of returning it 3-4 times? That's were they screw you and know they will get away with it.