Instruct: Classify Amazon reviews into positive or negative sentiment
Query: What you see is NOT what you get !!!

I had to order the item twice and still didn't get the item I ordered !!!On the first order I got a 2.5mm Male and 3.5mm Female adaptor, instead of 2.5mm Female and 3.5mm Male one, as described in the item description (still).I explained the error and sent pictures of the item to the supplier.I was kindly asked to re-order the item and promised that this time he will make sure that I get the correct item.My account was refunded (shipping costs are higher than the item costs), and re-ordered the same item.To my surprise, I got the same wrong item again !!!I assume that the supplier doesn't have the correct item, in this case, it should be removed from Amazon.