Instruct: Classify Amazon reviews into positive or negative sentiment
Query: They look great in the stock photo but not in real life

I bought these plates and also the black small salad/dessert plates and I was so disappointed in the quality. Right out of the factory sealed package 10 out of the 12 plates I ordered were scratched or had defeats. Plus they were packed very poorly by the company and about 7 out of the 12 were either chipped or damaged. These plates are very very poor quality and I would recommend NOT BUYING THESE PLATES. I have never been so disappointed in a purchase quite like this. I received a refund within 48 hours and if I could give it a zero star, I would. Don't waste your time or money... go with something else.