Instruct: Classify Amazon reviews into positive or negative sentiment
Query: No Poaching

I received this cooker as a gift from my fiance. He knows I love poached eggs. Problem is I've tried this 4 times now and I have not been able to get it to work correctly. I put the water to the line shown for poached eggs and it doesnt cook either the white or the yoke. I've tried adding more water and adjusting it to longer cooking but I have yet to receive a cooked egg. I haven't tried it for boiled eggs but wonder how that could be accomplished if it won't even do a partially cooked item like poached eggs?I'm going back to the stove!