Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Couldn't even use it once!

Despite some negative reviews, I purchased this waffle iron to replace my old one. My old one was the exact same design, but by another maker (Grill Max, I think). My previous waffle iron was amazing and lasted seven years. I used it about 4 times a month for the last 5 years. No really. I love waffles. I never had any issues with it, until one day something blew and it wouldn't power on anymore. So I decided to try the Black and Decker version. Maybe I just got a defective one. But the bottom plate wouldn't stay on. It kept popping off...as soon as I got it out of the box. I certainly can't cook with a waffle iron if the plate won't stay down on the heating element.Thank you Amazon for making returns easy.