Instruct: Classify the given Amazon review into its appropriate rating category
Query: Screen Cracked with this Case

Bought this case because of it's good reviews. Unfortunately, my screen cracked within a week of having this case, while it was on & "protected." Essentially, the case was in my over the shoulder bag, with just that & a book in it. Nothing was slammed, dropped, etc. during my walk to work with it. Got to work, pulled it out - crack in the corner. Let me say again - the cover was on the case! Super disappointed because I now have to replace the screen, which is unfortunate.