Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Could it Be Any Louder???

This toy arrived without any instructions, so I called the company that we purchased it from (Back to Basics Toys) and they said they would get us the instructions before Christmas. They never did and never have since. We put batteries in and the thing basically SCREAMED at us so I called Back to Basics Toys again to ask how to contol the volume since we didn't have any instructions. Guess what? You can't control the volume. IT JUST YELLS ALL THE TIME. We sent it back, with any luck they will credit us back our money.