Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Ordered and NOT received after 4 months, and still waiting

Hi. I ordered this item on 4 May 2011.At the time of order, it is still "IN STOCK"However till now 25 August, I am still waiting. I hope Amazon can fullfilled the order as they commit.Now they have replied mentioning that the stock inventory is not correct and they actually do not have this item.Amazon is not doing enough to get this item.It is a BIG Disgrace that they are not able to fullfill a order after 4 months.Totally not acceptable in term of serving the customer.