Instruct: Classify Amazon reviews into positive or negative sentiment
Query: product works, but delivery was not great

The product itself shipped late, but I was notified rather quickly that it would be late. But when it did finally arrive the box was rather smashed and I was surprised that it worked properly. I'm not sure if this a shipper complaint or a postage complaint, but either way, that was the most negative thing about it and this seller that I encountered.