Instruct: Classify Amazon reviews into positive or negative sentiment
Query: It's fine when it works

Here's another example of a product that has features available only on the remote control. Once the remote quits, you are out of luck. The first remote worked for about 8 months. The replacement the company sent worked for two days. I'm awaiting the third replacement; it's been six weeks and I fully expect I won't ever receive one. So the unit works well and the sound is fine, but I I can't set the sleep, repeat, or shuffle funcitons. I won't ever buy another Philips product.