Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Nothing But Problems

Since I purchased this device I have not had reliable service from it. And trying to get help from Dlink customer service is a joke, none of them know anything about wireless routers. All they know is to cut and paste standard responses. And when I follow up, they don't read the previous history to see what was already tried.I never had problems with Linksys hardware. Remind me never to consider switching to Dlink again, it just doesn't work very well.