Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Thought this was supposed to be new?

Watch looked really nice, but upon inspection there was a huge chunk missing from the back of the face of the face where you would change the battery. No biggie if its for yourself but my girlfriend did not appreciate it, so it was sent back. Im not sure why Amazon would send me something already damaged, but this is the 2nd time it has happened so Im starting to wonder about the quality of their products.