Instruct: Classify the given Amazon review into its appropriate rating category
Query: When it works it's a good scale.

Right out of the box the metal cover that goes around the digital part fell off. Batteries do not stay snug in the scale causing it to power off. It's a bit finicky about turning on when you step on it,sometimes it works with one tap, sometimes it don't. When it works it's good. Has a good size digital screen and the voice option is helpful.