Instruct: Classify Amazon reviews into positive or negative sentiment
Query: bait and switch

to Amazon ---The products that were sent to me by this seller were not what I ordered. It is very disheartening, as I did very much wish to have the product that is shown on this page. I would like to return this product to the seller, but do not do how to do so.... Please send advise about how I can return this product and receive reimbursement. Thank you BB