Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Great Design; zero quality

First, I agree with the virtures of this product noted by other reviewers - it's a great design. Second, it has serious quality issues. We purchased in 2004, and sent it back for repair that year. Seems that the automatic shutoff feature stopped working (even when it worked, it allowed the water to boil about 1 minute or more before shutting off). It was repaired under warranty, then failed again. Well, the "Chef" no longer heats at all. (ice tea, anyone?) We NEVER ran it with low water, and it NEVER overheated. OK, this product is made in China, which can be good...or bad. A similar kettle at Wal-Mart is about $15.00 If the company attended to quality as much as appearance and features, it would be a great kettle. So...about $100 to heat water less than two years.Good luck, all.