Instruct: Classify Amazon reviews into positive or negative sentiment
Query: BAD SCRATCHES - completely unwatchable

This 2 DVDs contains 4 movies one on each side. And Both DVD's have terrible SCRATCH MARKS, WE COULD NOT WATCH ANYTHING BECAUSE IT SKIPS FROM THE TITLES ALL THE WAY through to the end of the movie. I would like THE SELLER to replace it or refund the money. This was for my daughter's 9 b-day and we were unable to watch it. Very disappointed.