Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Not as pictured or as previously described

When purchased the description stated "with feeding lid" but the product came with a plain lid. I submitted a return claim but was told I could only do an exchange. I clearly stated the reason for the exchange was due to the fact that I did not get the "feeding lid". The new one arrived within just a few days and was once again just a plain lid. I was out of food and out of patience so I gave up and kept that one!