Instruct: Classify Amazon reviews into positive or negative sentiment
Query: I Finally Gave Up on this Convoluted Bloatware

This product is pretty much the worst piece of software I've ever used. It was constantly complaining that it couldn't connect to the backup server, which required constant intervention. Also, I hated the fact that the backup files were only intelligible to the program itself. I finally gave up and purchased a Seagate USB drive that comes bundled with a great little utility called BounceBack. It works 100 times better than this product.