Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Lasted 3 months, Service SUCKS!

Well I had mine for about 3 months when it started to get very loud. It started to vibrate & make a lot of noise. I called Braun & they told me I would have to bring it or ship it to one of their service centers. The closest one for me is an hour away. It is there now. The guy said it needs a part & its a common problem. Not too good for a shaver that was 160.00. I expected Braun to ship me another one but that did not happen...