Instruct: Classify Amazon reviews into positive or negative sentiment
Query: where is it?

I am sure this product would have worked fine, but I never received the product from the company. I ordered two separate types of battery..I received the one battery, but not this one. I have emailed the company to try and resolve this but I am getting very little satisfaction. It has been almost two weeks and I have not actually heard from Razorback yet. good luck!