Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Why can't this company deliver??????

I don't understand why no orders that are placed can go through for this item. I had intended to purchase this as a gift, 3 different times, and the amount was never deducted from my account, and the sale was apparently "canceled" without my being informed. Why even have this product listed? Where are your business skills to at the very least respond and maybe say you're out of stock, or something. Absurd.