Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Buyer Be Wary

I was happy with my $99 Breville BJE200Xl the first month of use. I was careful to quarter beets and not use too much pressure on carrots. Second month, I noticed the screen developing several wrinkles, so I called customer service. Oh my aching pain in the ass. "E-mail us a photograph," the lady suggested, "and we will subject it to analysis." Her supervisor said the screen is not covered in the warentee anway, "Read the fine print." She informed me my only option to buy a new screen for $45.00. Am miffed about that, believing a company should back their products. I did not abuse their fine Italian screen. And I don't want you to suffer the abuse of paying an actual $145 for a product that announces itself as a deal at $99. Or does the screen wrinkle every month? I know this for certain, should the motor go out and you're asking for the supervisor, expect to be put on hold for at least an hour. (Put blunt, Breville's customer service department sucks!)