Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Not what I expected from Motorola

I have to say that this was a big disappointment. This is my first bluetooth headset and if this is the way they all are .. its not for me. It seems to be fine for me and I am able to hear people very clearly but others say that I am very broken up, almost like a bad speaker phone, where parts of the words are missing. I would think twice before purchasing this item due to this problem. I have a brand new phone and had it checked out and they said it was the headset. It might be just defective or maybe this is normal who knows. I will have to try others to be convinced on this bluetooth technology.