Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Decent Cart. Horrible Customer Support.

The cart is a decent quality for the price, and assembly isn't too bad. Before starting, find the largest flat screwdriver that you own to assist assembly. The problem with my cart was that the handle was welded on 90 degrees off center making it hard to pull and impossible to mount to a hitch. I called and emailed the company and have gotten nowhere. If I had the correctly welded part, it would be a great product.