Instruct: Classify Amazon reviews into positive or negative sentiment
Query: do not buy this product if you expect any customer service

I bought the camera three weeks ago and it was fine, i know have a problem with it, it comes on but will not do anything.it acts like a computer that has locked up, after 9 calls later someone finally called me back from vivitar and explained to me that they could fix it for $80.?.? i asked about the warranty and they continued with the plastic case was underwarranty...(...)