Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Waste of Money

After a mere 6 weeks of occasional use, the reservoir immediately leaks all the water when it is filled. The water somehow comes out the screw holes in the base of the machine. When it actually did brew coffee, the temperature was, at the hottest, lukewarm. The coffee does get warm enough if you have the time to leave it on the warming plate for a while.Returning it is just not worth it. Amazon's return policy is confusing, and they will not give a full refund. The phone person said 15-20% restocking fee, but the return policy page says up to 50% of the item's price. I'd have to pay shipping too. B&D; will only replace the unit, after charging me for shipping. I could resell the replacement unit, but I wouldn't wish for someone else to share my bad experience with this product.