Instruct: Classify Amazon reviews into positive or negative sentiment
Query: just a piece of junk

JVCs are great if you don't need any accessories or never need customer service. if you do you are in trouble. I bought a JVC video recorder last year and despite it being new it came without most of the accessories offered with it--things you'll probably need such as the cable to connect it to the TV and the one to connect it to the computer. I had to buy each of these for $40 each--they would not ship them, and also had to buy the software that was supposed to come with the camera. after all that, the leads broke, then the zoom button would stick, and finally the camera started eating tape. the customer service was useless and I finally just threw it out. I had owned this JVC product for less than a year and will never buy another one.