Instruct: Classify Amazon reviews into positive or negative sentiment
Query: very disappointed!!!

This is my third breadmaker and the most expensive I have ever owned and it is now out in the garage on a shelf retired! I am using my moms old Westbend one from 1996 that still makes bread perfect. About 3 months after I purchased this one it started over cooking all my loaves, even on light, burning the bottom of the loaf. I also got the run around from the company and eventually they sent me to a local place in San Diego that works on Panasonic products, but they said they'd never worked on a bread maker. The eventually tried to fix the heating elements, which took about a month in the shop, and when I got it back it still burned the loaves. I then borrowed my moms old machine and it's still sitting on my shelf in the garage. I think Panasonic should stick with TVs and Music...stay out of the kitchen. Very Disappointed!!!!