Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Bad Service.

I've previously written a bad review about DVDStore because I ordered the film Anarchists Cookbook on April 3rd. Almost a month later I still had not received the film, yet i was [....] short in my bank account. I was really counting on receiving the movie for a research paper for school. I wrote a pretty bad review speaking of the unreliability of the DVDStore. Soon after my review an associate of the DVDstore and promised me reimbursement for the film and two free movies to make up for the mistake and all I had to do is take down my bad review. Well, I took down my review and this representative of DVDStore stopped e-mailing me and it's been a week and I have yet to be reimbursed and he is no longer replying to my e-mails. To avoid further complications like this I will probably not go through DVDStore and I will not take down my review until I am given back the money I've wasted.