Instruct: Classify the given Amazon review into its appropriate rating category
Query: MISSING PARTS

I’ve had this tv stand in my saved list for over a year, and was unsure if I wanted to buy it, because of some of the poor reviews. I caved when the price dropped. it was delivered nicely. I was super pleased with everything but the fact that It’s MISSING BOLTS. the bolts necessary are gone. So it’s sitting in a pile in the corner of my room. I contacted amazon, who kindly refunded a small part of my money and gave me the phone number of the manufacturer. I contacted the manufacturer, who said they couldn’t help me and directed me to the seller. Who doesn’t answer phone calls or emails. So. It’s a lovely heap of scrap in the corner of my room. Overall if I was more skilled with these things, it might not be such an issue.