Instruct: Classify Amazon reviews into positive or negative sentiment
Query: What Happened to Quality Control?

I'm a pro player, play various saxes on gigs, & was looking forward to getting my new strap. I have used Neotech straps ever since they first came out, but it had been a few years since I purchased one. However, upon opening it and putting it on, it felt nothing at all like they used to. It seemed very cheaply put together, and almost like they left off the inner & outer layer of material. They were kind of spongy & bouncy, thus their claim of reducing the feel of the weight of the horn. Well this feels stiff, has very little cushioning, and will take quite a while to actually sit on my neck, as it is now so stiff, it just wants to remain straight. I am very, very disappointed in this, Neotech's quality has gone way down hill, and I will be returning it.