Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Poor Service, No WifFi Support

Toshiba needs to wrap their minds around the concept of product support. They appear to have adopted a strategy of avoiding support and upgrade issues by simply releasing new hardware every months or so. Want your PDA to do X? Upgrade, and We'll give you $25 for your old one.Check out the enthusiast forums: the hardware is OK, if they would only support it!