Instruct: Classify Amazon reviews into positive or negative sentiment
Query: About 5 wonderful uses before it broke

For $29.99 at the time, I was very happy with the toaster. I used an demo'ed it a couple times, with toast, poached eggs, hardboiled eggs, and bfast sausage. All came out great and even.However, tried to turn it on this morning and, like many other reviews noted, the egg portion wouldn't heat up any more.I read some horror stories about replacement issues, but I must say the customer service (the number is in the book) was wonderful. I spoke with Maggie and she had me setup with a replacement in under 3 minutes flat.I'll come back and update this review after I get some use out of the replacement hopefully.