Instruct: Classify Amazon reviews into positive or negative sentiment
Query: The Worst

This is as bad an electronic device I have ever owned (in over 40 years). I have a new Macbook with the older OS X. The Easy Install wizard did not work. I spent over 4 hours on the phone with Belkin--some of their representatives gave me one procedure; others a competely different procedure; others managed to reset some of my server settings (which took me over an hour on the phone with ATT to undo); another claimed the router was defective. A final rep. told me that everything the previous reps (level 1 reps) had told me was wrong. He set it up. It lasted two days. I managed to reset it. It lasted one day.I have no objection to receiving a defective product. But it should hardly have taken an entire afternoon dealing with various levels of Belkin to find this out.I will never buy another piece of Belkin equipment again, nor will I deal with the contradictory advice and claims made by their presumed support department.