Instruct: Classify Amazon reviews into positive or negative sentiment
Query: A problem that Amazon.com must deal with

I bought this player on July 2nd because it had rave reviews. I recieved the player, gave it a test drive and all appeared fine. I didn't notice the freezing as MANY others have since posted until a few weeks later when I tried to watch a DVD. This is obviously a problem with the batch of players that Amazon.com has in inventory. Now I read that I have 30 days to return it. It's July 30th, and they better take the thing back or fix the problem. Looks like everyone has this freezing issue. I sure wish I was contacted if they were receiving that many complaints about a product. Hopefully they replace my defective DVD player!