Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Disappointing Quality

Purchased this for our daughter. Came via UPS, front fender was bent/damaged so it could not be ridden. UPS finally picked it up today to return to Amazon. We purchased a second scooter (same model/brand) from another vendor, plugged it in for 18 hours and the second one also could not be ridden since it will not start! We checked all connections as per the manual, scooter still will not run! Now our daughter has to wait for a part for at least 10 days and hope that will work. Very disappointing especially since it was a "big" Christmas gift. Not worth the trouble.