Instruct: Classify Amazon reviews into positive or negative sentiment
Query: DOES NOT WORK AT ALL!!!!! TOTAL JUNK!!!!!

I purchased the journal for my 11yr old niece for Christmas.She was so excited until she AND her mother tried to make it work. We read the instructions over and over, took out the batteries to reset, and even tried different batteries. I sent it in for exchange because it was defective and my niece really wanted to get one that worked. The replacement journal was no better---had a slighty different defect, but DID NOT WORK AT ALL.WHAT A DISAPPOINTMENT-THE GIFT TO MY NIECE WAS NOTHING BUT A BIG FRUSTRATION!!!!!!