Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Arrived in bad shape-no invoice to return it

This is the first item I received from Amazon that arrived in bad shape (paperback book bent all up) and did not have an invoice to send back. It was in different packaging than normal for Amazon-it was a brown heavy paper folder that was massacred in shipping- usually they come in boxes and have an additional cardboard piece to protect them. I am putting weights on the book to try to flatten it out. I hope I can print an invoice online because the book was not for me.