Instruct: Classify the given Amazon review into its appropriate rating category
Query: Comfortable

Only a 4 because of the way the manufacturer sends it, the box was not appropriate for a very heavy chair to be shipped in...it was literally falling apart and thete was a scratch in the arm, but we could repair it. BUT on the upbeat note: the chair was easy to assemble, very comfortable and quality is great. My father says the footrest is pleasing as it doesn't cut into his legs.