Instruct: Classify Amazon reviews into positive or negative sentiment
Query: unfriendly for windows 98

I bought the Camedia 4040zoom and was very excited about the features. The big problem was downloading the photos onto the computer. I read the manual - not enough information. I called customer service and was on hold for 47 minutes - no kidding! The rep was very helpful but had a hard time with this operation. We finally were successful in downloading the photos, but I lost them before I could save it and couldn't get it back. I went onto the on-line support and kept getting into a loop. Not successful. I am returning the camera and buying a Nikon that I borrowed from a friend and had no problem downloading the pictures.