Instruct: Classify Amazon reviews into positive or negative sentiment
Query: I guess it is a great case when it is well made....

Exactly.. It looks great in the picture, but the one that got home was badly made.. the hinge was badly placed wich makes the case not to fit well and one of the buckles has a problem too: It is round..what I mean is that it doesn't have that "little cleft" that allows the buckle to stay in place and closed. I wish I could post a picture here so that everybody can see what I am talking about...and what is worse: I live in south america (chile) which makes the process of returning this case a never ending story...I BOUGHT A (WHAT I THOUGHT)PRO CASE..INSTEAD I GOT A PIECE OF CHINESE RUBBISH.