Instruct: Classify Amazon reviews into positive or negative sentiment
Query: product not as described

I looked for a replacement of my original cell phone battery. The old battery has worked well for 3 years and was starting to lose battery life. I saw this one listed as "new" and it appeared to be the exact replacement of the one I have so I ordered it. I actually ordered two because my son has the same phone and battery problem.When the batteries came, they were in simple plastic zip-loc bags with no other identification, which seemed a little strange for new batteries, but I tried one anyway in my phone. After completely charging it (phone off) over night, I used it, but it had a shorter life than the one I was replacing. Upon closer examination, I found that the date marked on the "new" battery was 3 years ago. I also noticed that there was a sticky place on the battery where a sticker or something had been.To their favor, Cell Lounge responded quickly and refunded my money fully.