Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Great product but beware

I have wanted this photo case for a long time to store my numerous Cropper Hopper Photo/Negative Protectors. I finally ordered and received promptly, however one lid was broken. A replacement was quickly sent and easy to switch out, so I was quite satisfied with customer service. The problem is that the sizes of the products have changed. My older photo/negative protectors are about 1/4" taller than the ones currently being sold and are too tall to fit inside the Photo Case. The lid won't fully close without damaging the protectors. I am very disappointed and bummed out as I really wanted to store all my protectors in one storage unit.I have not contacted customer service because unless they have old cases in storage, a replacement won't fix the problem. If you're starting with all new products or don't plan to store individual protectors in the Photo Case, you'll probably be quite satisfied with this product.