Instruct: Classify Amazon reviews into positive or negative sentiment
Query: What a fiasco

Wrong item sent. The one sent had threadbare places and I didn't notice until after I agreed to keep it. I kept it because packaging was so trashed I could not use it to return and finding something to pack this in turned onto a nightmare. I would also like to point out that the one I received was CLEARLY marked a way differnet size and also had a way different picture so how can such an obvious mistake be made?