Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Great, except for the order

Despite reading all the negative reviews, I decided to purchase this unit. I am pleased to report that it works great. As others mentioned, it needs to be properly adjusted! Using 28lbs paper I have absolutely no issues with folding, creasing, etc and I can feed many pages at a time.The only issue I have encountered is that it makes a mess in the output tray. I wouldn't even bother to mention it, but ideally my mailing needs to remain in order to facilitate stuffing the envelopes. I've found that holding down the papers as they exit helps keep them in order.