Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Horrible design dont buy

I just moved into a new apartment with 18 ft ceiling. Brought this product to change the light bulbs. But none of the attachments seem to work, one would assume that one of the attachments would grip the bulb and you can take it out. But the attachments are do not grip the bulb so there is no way to remove the bulb. Wasted more then any hours trying different attachment to make sure I wasn't doing anything wrong. But in the end realized that this product was a bad design.