Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Terrible!

This device in the last 6 months of me owning it does not work consistently. It is constantly loosing connection to one of my 2 XP machines. I have contacted Belkin tech support. It took them 4 DAYS to reply. In this day of modern technology this is unacceptable. I tried to call them but never got through. I do not recommend buying this USB KVM switch!