Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Great Pots and Pans - Terrible Customer Service

I have been using Circulon for over 3 years now, and ordered this set to supplement my collection. I ordered this set 3 weeks ago and they still have not shipped, now amazon is saying 2 more weeks (and the pots and pans are in stock!) I have been a long time customer of Amazon but this is unacceptable, 5 weeks for an item that is in stock! I told my sister about this great set and she ordered 2 days after I did, she received her set over a week ago?! I thought it was first come first serve?! Don't order if you need this set in the next month!Circulon - Great pots and pansAmazon - I am very dissapointed