Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Loved it until it stopped working -- twice

We were quickly addicted to our Krups Panini Maker and used it at least daily for 2-3 months until it died. We didn't do anything harmful to it, just plugged it in one day, and there was no heat and the indicator lights failed to come on. We took it to the nearest Krups customer service center some 50 miles away. They replaced a "thermo fuse". We were thrilled to pick it up after a couple of weeks and bring the Krups back home so we could enjoy some more great sandwiches. Unfortunately it died again a little over a month later. Now I'm hoping that Krups will refund our money.We've always enjoyed Krups products, and enjoyed this one too -- when it worked.