Instruct: Classify Amazon reviews into positive or negative sentiment
Query: picture shows what I wanted Royal Copenhagen aftershave balm.

I was disappointed in my purchase. I very carefully looked at the product displayed as Royal Copenhagen Aftershave. I was looking for Royal Copenhagen Balm so I increased the size of the picture and saw that it was the balm which is a creamy aftershave lotion. What I received was 3 bottles of clear blue liquid aftershave not what was presented in the picture. For this reason I returned all three bottles. I was credited with postage only the first time and then was told when I brought this to the attention of customer service that I had returned all 3 bottles that I purchased. I was told that it would be credited to my charge card that I used to purchase it in the first place. I have not as yet seen this credit on my charge account. I am still looking for the Royal Copenhagen Aftershave BALM on other web sites.