Instruct: Classify Amazon reviews into positive or negative sentiment
Query: damaged in shipping/missing parts

I received this bike today, and received a very damaged box. Some of the plastic parts of the bike were broken, and some parts where missing. There were multiple holes in the box. The bike is a great color - I ordered a replacement so hopefully the next one arrives and is in good condition - this is one of the only non-pink girl bikes!update: they quickly sent a replacement, but it's the wrong bike. I'm going to the local bike store now. :(