Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Woefully inadequate packing on this item

I received a set of these bowls today and they seem to be lovely and just what I was looking for as I have had handled bowls in the past and they are just great for hot soups and chili. The packaging both inside the box containing the bowls and in between this box and the shipping box is next to nil. Only cardboard between the bowls (hence the broken handles on two of my bowls and a few nearly deflated air baloon packets between this box and the shipping box.This is not at all my experience with Amazon in the past and am somewhat disappointed - I am however ordering a replacement in the hopes that I will receive a complete and unbroken set since they do seem to be very nice - if broken this time, will rethink ordering from Amazon on things such as this in the future.