Instruct: Classify Amazon reviews into positive or negative sentiment
Query: I can't return this product to the Amazon.

I got King-sized air mattress and quick pump together yesterday by mail for my first camping tomorrow. However, the pump never worked. It seems just bad luck, however I can't return this product to the Amazon. I called to Coleman service center near my place but they only repair stove and lantern. If you don't have Coleman service center near your place, you need to pay for shipping for this heavy product to send it somewhere Coleman service center. I didn't know this restriction when I ordered this product. If Amazon let me know this restriction more clearly, I would not embarrassed when I found the problem of pump.