Instruct: Classify Amazon reviews into positive or negative sentiment
Query: bad item

This clock radio lost 3 -4 4 minutes daily so I sent it back to the company I bought it from.....Photoland NY...for a replacement after I got no response at all from the Coby company. The second clock arrived and had the same issues....losing time on a daily basis once again. I tried contacting the Coby Co. to use the warranty but once again got absolutely no respnse so I contacted Photoland NY and they said to return it and they would refund the cost plus the shipping I paid to return both units. This ia an absolute piece of junk! Useless if you need it to use as an alarm clock but the CD player and radio seemed to work Ok for the short time I had it. I don't recommend this item at all but would like to recommend Photoland NY for their gret customer service and for standing by their merchandise. The Colby Co. gets an F in all aspects of customer relations in my book.......