Instruct: Classify Amazon reviews into positive or negative sentiment
Query: disappointed

I purchased this item on amazon because of price. It arrived very quickly and I was very excited. Well, me and my husband opened it and started programing the item via internet. Everything was fine until we put it on the charger..My item would not hold a charge... It would say it is fully charged but soon as you take it off the charger NO BARS!!!!! Maybe we just had a bad product but I was not happy and refused to get another!!!!!!!!!