Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Known manufacturer's defects

I have cooked over 50,000 pancakes in my life (7 kids helps) and at one time or another have owned almost every griddle you can buy. This one is a little smaller than some others but has wonderfully even heat distribution - a real problem with most cheap griddles.The Bad - The temperature probe shorted-out and smoked. We are both lucky and happy that no one was electrocuted.The Ugly - although Broil King boasts of their warranty, and the griddle was within the warranty period, they said it did not apply to this part (there are only two parts to a griddle) and they charged me $30 for a replacement part. Interestingly, the new part was an updated, and hopefully safer, design.UPDATE: I got the new temperature probe and it also failed. In a conversation with the company they admitted that they had a defect and basically said "tough luck" but not very nicely. STAY AWAY FROM BROILKING!