Instruct: Classify the given Amazon review into its appropriate rating category
Query: Nice cord made even better by a 12 month warranty

I purchased this ac adapter in November 2017. It's now April 2018 and the thing is barely limping along. Sometimes it works when I bend the cord a certain way and sometimes it doesn't. Word to the wise: spend a few more bucks and get a better quality charger because this one will bite the dust. UPDATE: After I left the above review, I was immediately contacted by their customer service and informed that my adapter was under warranty for 12 months. I was offered a refund or replacement - I went with the replacement. It was shipped to me quickly and I'm happy to say that the cord is working just fine. If you find yourself with an ill-working/broken cord, I'd suggest reaching out to the manufacturer because they will gladly replace it. With that in mind, I'd definitely purchase from this company again.