Instruct: Classify Amazon reviews into positive or negative sentiment
Query: The worst warranty ever, lousy customer service by Citizen

Had this watch for less than 3 years never went in the water with it, last year during a vacation in the Caribean, i went diving at about 35' when i surfaced watch was foggy and stopped working. Sent watch for warranty, parts not covered no apparent reason for damage.Very unhappy about Citizen's customer service.IT IS NOT A DIVE WATCH!!!!I WILL NEVER, EVER BUY CITIZEN PRODUCTS EVER AGAIN!!!Save your money buy a Casio or Timex