Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Not Mac compatible, poor software, good hardware

I purchased this camcorder last week and have confirmed with Sony that it is absolutely not Mac compatible. Sony's software is Windows-only and their proprietary AVCHD format is not supported by anyone other than Sony (so far) it seems. There is not any software I could find for the Mac that works with the camcorder. Perhaps this will change with time.The software that Sony provides is pretty bad and in fact, I have not gotten the video playback to work cleanly. The user interface is clunky and not intuitive.The hardware (i.e .the camcorder itself) seems pretty solid and usable but I'm very disappointed in the rest. I'm sending mine back.