Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Poor Design - Didn't Work Properly.

This is the same case made by Krussel (must be same company). The major design flaw of this case is the inner cover that goes over the Handspring lid. This stretches over time very quickly (a few weeks) and then does not hold the lid at all. Therefore, when you open the case, this inner cover slips off and hangs unused and in the way. It became such an annoyance that I finally had to cut the inner cover completely off. Now, I have to open the outer cover - and then the Handspring lid to get to the phone.As a result, I have stopped using this case and have bought the ones made by Handspring.