Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Not what I expected - bad experience

This product is nothing what I expected. Amazon gave me all they specs on the product, but said nothing about it having only one ringtone and it sounded annoying. I have had GE clock/radios before and they were a lot better quality than this particular model. The clock is hard to set and there is a large AM antenna that is very inconvenient. Lastly, the return policy is a real pain. You do not deal with Amazon, but with an electronics store in Brooklyn, NY (not even GE). It sounded like someone working out of their garage and I was charged a restocking fee. From now on, I will only order books and music CD's from Amazon, so I will know what I am truly receiving.