Instruct: Classify Amazon reviews into positive or negative sentiment
Query: very disappointed

I ordered a used playstation game. It came very quickly. But it was not the motorcross game my grandson wanted, it was a music CD. I have since returned it. After 4 e-mails. Provide your Order # and we will refund. Return the product and we will refund. Return to where? Heres an address. I will be surprised when and if I get a credit.