Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Best coffee only lasts a year

This percolator makes fantastic, hot coffee. It is easy to use, pours well, (not like those cheesy glass pots on drip machines, and I love being able to program it so it brews when I get up. The first one lasted four months. The customer service is poor, it takes forever (months anyway ) to get back. I had to go out and get another maker while I waited. They sent me a new machine, now a year later It's dead again. I love this machine. The only question is do I buy another while this one's in the shop. Or to find something else.