Instruct: Classify Amazon reviews into positive or negative sentiment
Query: This is a nearly perfect universal remote

I've had this remote for about a month now and it is working perfectly. Before I even bought it, I was able to use the Harmony web site to check that it knew about ALL of my Audio/Video components. It did! Using a PC to program the remote and having that setup saved at the Harmony web-site is a great way to do it. As mentioned in earlier reviews the tech support is superb. I was on hold for no more than 10 seconds and they kept me on the phone until it was verified that my problem was fixed. This remote even has the codes to directly set my TV to one of its 10 input sources rather than toggling through them (which is all the remote that came with the TV can do.) Finally, the idea that you use the remote to say what you want to do (e.g. watch TV, or listen to music, or watch a DVD) and it sets up all the components for that activity is great.