Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Unreliable

When it works, its a great product. But be warned - the red ring of death is still a problem. Buy this product at your own risk. Yes, microsoft will repair the x-box. However, they will no longer send a box (coffin) for your unit. So if you buy an xbox, keep your original packaging for when (not if) the red ring of death hits your unit. They do pay for postage and 1 month of xbox live. Both the Wii and Playstation are much better products in terms of reliability. Microsoft is already losing a lot of money on the repairs. It will be interesting to see if they try to start limiting the warranty period in the future. They claimed at their shareholder meeting the repairs are decreasing. Well, my xbox elite is less than 6 months old and aready needs repairing.