Instruct: Classify the given Amazon review into its appropriate rating category
Query: Updated:: Plastic housing broke in less then 1 day

The filter arrived in a timely manner as expected from Amazon. It was installed yesterday afternoon and ran for less then five minutes. Just long enough for the backwash cycle. This morning when the pump was turned on the plastic housing that feeds the return line split in half. Not sure if it’s a defect or poor quality products but it ran for less then 8 minutes total. Seller has been contacted and I’m waiting for a reply. I will update this review once I hear back from the seller with the outcome. Update: After contacting the manufacturer about the problem they promptly sent me out a replacement. I spoke with them multiple times and everyone I talked too had really good customer service. So far we’re really happy, the filter is working extremely well and our pool is crystal clear. I’m updating the review from 1 star to 4. Customer service deserves a 5 star but all the time it took setting up the 1st one just to find it damaged then having to have to the pool sit a week without a filter made for a lot of unnecessary trouble.