Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Product arrived with crack in one corner.

First off the tray appears very similar to the original that came with the Lifestages crate which I purchased. There are a couple of exceptions:Pros:- The tray appears thicker than the Life stages which last approx. 3 years with a 70lb. English Bulldog.Cons:- The packaging appears to have been inadequate for the product and one of the corners has cracked and is not repairable.Overall I was optimistic regarding this purchase however given the damage likely caused by shipping I am uncertain if I will be able to use the tray.