Instruct: Classify Amazon reviews into positive or negative sentiment
Query: I can't get it out of the box without it breaking

I bought this product the other day & as I was extending the antenna arm for the first time, it broke off at the base. Thinking it was a fluke, I exchanged it for another. As I was removing the plastic packaging protector from the cable connection to attach the cable, the entire connector broke off with the plastic.You've got to wonder how well the parts you can't see are put together...maybe this is why it seems not to work for a lot of people.