Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Not as good as we thought....

I purchased this item yesterday, also set it up as shown. There is a little plastic gray piece that sticks up and doesnt let the cars go through. We have yet also to get ONE car through. A huge disappointment to my son who was excited about it. But I called Mattel and they gave me a gift card for the amount i purchased it for. Great customer service. I think this product should be recalled because the cars do shoot back at you at an alarming speed. Hit my son in the head.