Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Good overview but it fell short of strategic implications

I liked the intention of the writer, which was to give an overview of the industry. However, the book lacked the following: information on real statistics, a global view, graphics and diagrams, and profile on suppliers, vendors, carriers, regulators and users(very little). Mr. Schneiderman found space to talk about the Oklahoma and NY's WTC bombing and not about more substantial information.