Instruct: Classify Amazon reviews into positive or negative sentiment
Query: This vacuum is in the shop for repair already!

I too bought this vacuum after looking at Consumer Reports recommendations. I am getting very upset with Consumer Reports as this is not the only product they have been wrong on. This machine is not user friendly at all. It does have powerful suction but that is about it. I have only had it since April and have it in the shop now because the bag won't stay in place and the front plastic piece in front of it is hard to put in place. The release lever is very difficult to use. True it helps to push forward before stepping on the release but who knew to do that? I found out when the repair shop told me. Amazon would not help me since it was too far beyond the purchase date. I called Eureka and they said to bring it to one of their recommended repair shops. I would like to have the whole thing replaced but too late for that!