Instruct: Classify Amazon reviews into positive or negative sentiment
Query: DRM hurts legitimate users

Buying the retail version doesn't make sense. Why pay money for a crippled version when it's easy to get an unlocked version for free? I've deal with EA support in the past, and that horrible mess has led me to download cracked version of games I legitimately own rather than waste more time with support. If I'm buying a game, let me use it. If I'm buying a license, then don't make it horrible to deal with a scratch on the CD. A user should never have to pay for a second copy of a game because EA won't let them use the one they already own.