Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Shattered during shipping

Very unhappy with the vendor. They shipped this ceramic piggy bank without extra care. No "fragile" label was put on the shipping box and the shiping box doesn't have extra padding inside to absorb any unwanted impact. When I got home and picked up the box from the front door, I could hear the noises from the broken piece rattling inside the box. Obviously the shipper heard the rattling noise from the broken ceramic too but didn't care at all and just left the box for me.Thankfully Amazon was great and gave me a full refund including return shipping charges.I like the piggy bank, but I won't buy it online again because I'm afraid that it will be broken every time. I ended up going to our local baby store and get another Mud Pie Geramic Piggy Bank. The store only has the other pricess design with the crown on the head, but it is okay, just as cute. Have to get the Giant size though, it is 10x cuter than the Large size.