Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Piece of Junk, pathetic customer service

I have had the same expereince as Joe of Houston and T Amin of NYC. I bought the TV middle of Dec and stopped working after 2 weeks. Stays on for 5 minutes.Philips could not locate a support center, then cannot find the part and customer service is pathetic, no supervisor, do not do anything. Then they sent the wrong part, then they refused to do anything about it. The TV is not a phone to return to the store easily. Customer support is indifferent and threatens to make your life difficult if you complain. THere is no way to complain against some of the rude representatives.It is still not fixed. That is $2000+ of not working stuff.