Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Not as pictured - Mediocre comfort

1. The swirl on the strap is yellow, not white. Considering ordered this online specifically for the white coloring to match the white swirl on my bag, this is a problem.2. The additional comfort provided is mediocre3. There should have been a padded strap on the bag in the first place. I wish I would not have wasted another $10 to give Timbuk2 on something that should have been included with original purchase.