Instruct: Classify Amazon reviews into positive or negative sentiment
Query: B & B Plates

The order was processed and delivered on time. There was confusion on either my part and/or the order entry blocks. There were 6 plates ordered. The Amazon shopping list indicated the plates came in packs of 5 but single plates could be ordered. The plates were shipped in 6 different boxes and, according to the recepient, each box was the size of a small television carton.