Instruct: Classify Amazon reviews into positive or negative sentiment
Query: unit did not work!

I was very excited when my JBL Creature II came in the mail. I sat down went over the set up instructions, which were pretty self explanatory. After 2 hours of trying to get the speakers to work, & after both "not very helpful" trouble shooting points failed. I had to return the unit. The problem was that both the little speakers would not work at all! I could hear sound from the main sub woofer unit, but not the speakers.... So this assured me it was the creature's problem & not my computer. It was very annoying having to return a brand new speaker set I just bought.