Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Disaster trying to install software - beware

I got this printer on 8th Oct 04 - and have spent 3 days trying to install software - with no joy. You are likely to need an expert skill level to be able to install the HP Software - see HP noticeboards for dicussions on subject. I have tried the CD - which slowed my PC down to a crawl, I downloaded the 450 MB! update from HPs website - 5 hrs later still not able to get past 28% without a crash (takes 30mins to get there). Then tried this again and again and went through all the HP troubleshooting options - none worked (I have XP Service Pack 2 - is that a common problem?). Tried the minimum install - drivers only - no luck. Have just packed back in box - its going back. Been the worst software experience in 10 years!