Instruct: Classify Amazon reviews into positive or negative sentiment
Query: What a Pain!

Every description written about the ARCHOS is true except a major detail a consumer should know. The Jukebox is delicate. I purchased mine and have had to exchange it 3 times (as of now) due to it's sensative design. There are specific instructions, though simple, to follow while loading and playing files. If the user accidentally presses the wrong buttons, the mistakes wear on the hard drive and it won't be long before the device locks up and fails to work. I regret buying the ARCHOS. It's a terrific idea, 500 cds on one portable drive. But it's a bigger pain than it's worth.