Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Device Fine, Software lousy

I found the scan effectiveness worthy of praise, but trying to get the content to my laptop unbearable. The software wouldn't install well or access the scanned text on my Win XP laptop, or my Win2000 laptop, and when I went to my old Win98 laptop it worked fine...albiet with a lame interface. And then, when I deleted the desktop software from Win98 system, the OS got smeared and now only fires up in "Safe Mode". Again, the optics work fine, no complaints at all, but the software is puke.