Instruct: Classify Amazon reviews into positive or negative sentiment
Query: HIT AND MISS...

Weekly disconnects which tech support wasn't able to solve. Finally, it wouldn't connect at all. After spending the better part of a day with the LIVE CHAT SUPPORT (VERY helpful, btw) it was concluded that the unit was defective and needs to be replaced. As this is my 2nd unit I won't be buying Linksys again.