Instruct: Classify Amazon reviews into positive or negative sentiment
Query: No Screws

Recvd the product in a timely matter. After a couple of days open up the box and discovered there were no screws. Called Dirt Devil and was told the screws would be shipped, after a week still no screws. Called again and was told there was no record of my previous call requesting screws. So again I requested screws, by now it's week 2. I returned the vacuum cleaner. The screws showed up three weeks later. Don't know if the vacuum cleaner worked or not. That's my only regret.