Instruct: Classify Amazon reviews into positive or negative sentiment
Query: warning! bad motor on 6 qt freezer

I am very disappointed with the rival White Mountain freezer. If I am lucky in 4-6 weeks I will receive a fed ex sticker to return my defective motor with. The first person I spoke with after using the freezer 3 times and it broke, said they would send me a new moter. That was great. Then they called me back and said, oops, bad info you need to send the bad one back. We know we have issues with bad motors but sorry, you need to send it back and we will try to repair it. After 2 weeks I called back and they said it will take 4-6 weeks just to send a sticker in the mail. Who knows how long before I get a repaired, defective motor back! Needless to say, I will not be purchasing anything from Rival in the future.I will be careful what I buy from Amazon at all. I was very disgusted by this shoddy service as well as the shoddy product I was sold. Thanks for nothing Rival!!!