Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Service and Quality

Items were received in a timely manner and in good condition, unfortunately they do not hold up too well. Most of them came apart or broke in two to three months. I would not buy this item again. Do yourself a favor and get the steel spring clips they sell for use in offices to hold papers together. Check on AMAZON.com; I am sure they have them. If they don't, go to Staples or some other office supply company.