Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Err 2 Message with my Canon 40D

After taken some pictures I received an "err 2" message. I talked to Sandisk tech support to try to resolve the issue and did not have any luck (after about a hour on the phone). After a couple days of waiting for my claim to be approved I received a "cannot approve your RMA at this time because we don't have proof of purchase on file with Sandisk" This would have been nice to know at the beginning and not 2 days later! I think they do this on purpose. Another point is..Sandisk makes you open a Ebox with them to process your return and they are suppose to EMAIL you when there are updates. I never got an email!!I am now waiting to see if I can even get this returned or not? This is the second time a Sandisk has malfunction on me. I don't recommend buying Sandisk to anyone. This will be the last one I ever buy!!!