Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Lantern Painting

I bought this for my granddaughter to paint for her mom and for her aunt for Mother's Day. It comes with two lanterns to paint so it was the perfect idea for her gift to them. Unfortunately, it was missing the metal pieces that hold the lantern in the open position and they don't work without it. I contacted the manufacturer to see if I could get the metal piece since it wasn't worth the money to return it. I wouldn't buy it on-line again; it's better to make sure the whole kit is there.8/27/2011 - Never heard a word back from the manufacturer so they've permanently lost a customer for their products!