Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Where's the quality?

After installing the system, I found the VCR ejecting all my tapes. I Also found that I had to point the remote control exactly at the unit for it to work. I never had experience such a sensitivity in a remote control before.After reading a review on another site that experienced the same problem. I would advise one to require the salesperson to demonstrate that the VCR can actually play a tape before making a purchase. Better yet, I think Sony should trace down the source of this problem and recall the affected units. Isn't there a lemon law for this type of problem?My next attempt will be a JVC as the reviews seem to be good.