Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Stopped producing steam after 2 months

Very strange. My iron D2020 also stopped producing steam after 5 months. I bought the iron over a year ago but couldn't use it due to a move. I called customer service and they told me that the warranty ran out. They said that they have a complementary price for a new iron for customers such as I. The iron supposed to be a newer model for $37.99 (including shipping and handling). I received the new iron today and was very dissapointed. It was not a newer model (D2000) which I can purchase at WalMart for $39.99. What a great price they offered me. :( My older iron also had a much longer cord.Many reviews say that their iron stopped producing steam after 5 months or had some other types of flaws. This is very strange. Black & Decker, I believe, should be aware of this by now but customer service acts as if it's something new. Very upsetting.I will never ever by another Black & Decker iron again.