Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Terrible Design -- DO NOT BUY THIS MODEL

We got this kettle, and it worked well for just under a year. Then it died. The problem had something to do with a faulty connection between the base and kettle, which made it impossible to boil water. I called a Cuisinart office in New Jersey (it was still under warranty), and they offered to replace it for "free," but they charged us shipping both ways. So we got a replacement kettle, which worked for about nine months, and once again the exact same thing happened. It wouldn't boil water anymore. Well, once again, I called them back again, and they sent us another replacement, but charged us shipping again. Clearly, it is most likely only a matter of time before it dies again.