Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Disappointed......again.

I received this backpack as a gift and before I used it, I realized the fabric on the handle had separated as though it wasn't stitched properly. I easily exchanged it, but after using the second one for just a few weeks, the inner lining has ripped about 4 inches. I plan to exchange it again for another brand of diaper backpack and hope for better quality!