Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Bordeaux: A Consumer's Guide to the World's Finest Wines

Since I never received the book after ordering it way back on Nov. 16 (it is now Jan. 8), I can only give it a one-star rating, although it does not really deserve that. I made a complaint a week ago to bookling_is_reliable, but still no reply. I think this outlet is bogus and that you should look into it. If I do not receive a reply from them by Monday, I will notify VISA to black-book them and you for not delivering. I am angry about this.