Instruct: Classify Amazon reviews into positive or negative sentiment
Query: High expectations crushed by this cheap product

I like the concept but the product has its flaws. Spork and knife that come with product are cheap plastic that will break the first time you pick up a radish or tomato. The lid is difficult to open. I don't know if it's too heavy because of the ice pack but I've struggled a couple of times with getting it opened. The salad dispenser dial WILL NOT BUDGE. I have to manually open the dressing lid and pour over the salad. For the price I paid for it, this product is a great disappointment.