Instruct: Classify Amazon reviews into positive or negative sentiment
Query: computer literate

We ordered ours from Dell - the first one wouldn't turn on, so we had to go through the ordeal of shipping it back or they wouldn't refund it. The second one had a broken scanner piece, which was also unfixable - sent THAT one back. Third one works, but jams the paper. This is not a product I would ever recommend, nor would I recommend Lexmark Customer Service, as out of the 8 people I spoke to there, ZERO were fluent English-language speakers and therefore couldn't diagnose any problems.