Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Printhead Problems

I brought this printer about a year ago and it has work great since than. I only used the printer serveral times per week. Most recently the printhead went out. I talked with cannon technical support and I found out that you can only buy the printhead from cannon at 49.00 plus tax and shipping. By the way the print head is not guaranteed, so if you buy it, you better be sure that is really the problem.