Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Refuses to register and Tech Support won't answer

Purchased this for my in-laws after reading the reviews. Removed Norton and installed it and it refuses to register. Consistently tells me it is registered to someone else. E-mails and complaints to Tech Support produce NO RESPONSE. There's no tech supportphone number. Gee, I wonder why! Stick with Norton. This is a piece of junk with no customer support.