Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Excellent Product and Service

Like many other reviewers I bought this item for my daughter. It was very easy to assemble, had a great price (relative to other plastic tricycles, was made from durable steel, had real inner tube wheels, and is very functional.Furthermore, I had a problem with a defective inner tube when I assembled the bicycle. With a simple phone call 1-800-626-2811 I had a new inner tube mailed to me free of charge and hassle. 100% excellent customer service.