Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Nightmare Palm

This was the first haldheld I ever got (September/05).It started to work fine but after I deleted a software itgot frozen. After navigating to the support site and spendinghours till I got a representative to talk to (you can do itfor free only in the first 90 days), I was able to doa proper re-set. It worked fine for a while but then itstopped turning on after you turned it off. The only wayto put it back on was by doing a hard reset all the timeyou wanted it to turn on. The warranty period expired (90 days),so to get it fixed I'd have to pay almost the price of a newhand-held.