Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Amazon should change the freight forwarder!

It's a shame that the radiator arrived my apt. completely damaged. It got a major oil leak! Even the carbon box was so oily and smelly - it even damaged the wood floor where I put the box.I really like the radiator but I don't think I buy them from online shops anymore - if I receive the next one, who knows there's another major damage?