Instruct: Classify Amazon reviews into positive or negative sentiment
Query: no support, plus hardware problems

I went through two of these cameras at a local store, the pan/tilt wouldn't work.email (twice) to tech "support" had no response.email to customer service bounced.no phone number listed on web siteThough google, I found a company # and spoke to a tech. They said they have had a bad production run and the pan/tilt didn't work due to motor problems. So much for QA. Could RMA, but they don't cross ship, and I don't trust them to wait. I'm going to return #2.Camera offically only works with ActiveX (Internet Explorer) and only one user can connect to the camera.Using a perl module at http://www.kahunaburger.com/blog/archives/000157.html I was able to write a script to capture an image and store it to disk once per minute. (To build a time-lapse photo). Not easy to work with.Image quality good, but without the pan/tilt I might as well buy a cheaper camera. I certainly wouldn't trust the company.