Instruct: Classify Amazon reviews into positive or negative sentiment
Query: They need a competitor

As I read the latest reviews, I find myself in the same boat as many others. This product worked beautifully for 9 months then died. I believe its the water pump, as others have said. By now Keurig surely knows the problem and still sells it without remorse. If they had a competitor with a comparable product they would correct the problem immediately. They have no pride in what they do. Don't buy this product, there's a good chance it will stop working in less than a year. Now what do I do with all of the Krupp cups I have? Amazon should not disgrace itself by selling this faulty item.