Instruct: Classify the given Amazon review into its appropriate rating category
Query: I was pleased with how quickly I received the box of paper

I was pleased with how quickly I received the box of paper. Unfortunately, every wrapper of every ream was split/torn. One ream was completely out of it's wrapper, and the paper was stuck into the box sideways. A few of the corners of the paper were damaged or bent. I guess this is what happens what you have a quick turnaround on shipping.