Instruct: Classify Amazon reviews into positive or negative sentiment
Query: USELESS AND WORTHLESS

I bought the MuVo 3 months ago on www.Amazon.com and I must say that I am just on the brink of trashing it. Every time I want to use it, there is a new problem. The item completely crashed upon the third use and I had to reinstall the software which is not obvious. The worst is however that the playback volume of the MuVo is so low (subdued conversation level at max setting) that it is useless as an MP3 player unless you wish to listen to whispers of music.