Instruct: Classify Amazon reviews into positive or negative sentiment
Query: broken

How can I review something was broken when I got it.And having hard time getting it replace or get it chargeback to my account. So you can put this in review I don'tcare I'm upset cause I didn't open it 1st before givingit to my granddaughter for her B-day. So as you can seeUPSET GRANDMA. The reason broken is who ever pack it putit in square box , not long box they force it in the small box.MaryEllen Parr