Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Arrived Defective

I can't even comment on how it works because it was broken right out of the box. I do NOT recommend. Terrible. Big Al's at least took it back and refunded me. so I give kudos for their customer service. BUT I wish that I didn't get a crappy product. I went with Fluval 406 and have not looked back.