Instruct: Classify Amazon reviews into positive or negative sentiment
Query: terrible service, terrible PR

I signed up for a one-year subscription. After ~4 months I called to find out what the problem was. I was met by the biggest c___ I have ever had the "pleasure" to speak with. When I told her she was not displaying the best attitude to a paying customer, one who received nothing for their money, her response was, "well at least you will be getting your subscription"...as if that was amazing on her part.THEN, I received ONE magazine, and then NONE Since!!!!!!!!!!!!!!!!This was the second time I had trouble trying to get and give MJ subscriptions.I love the writing, but not that much. I have better things to do. And with PR like that, they will never get any donations from me again - learn how to run your company better first.