Instruct: Classify the given Amazon review into its appropriate rating category
Query: it was fine till there but the charging process of the case ...

Well it did charged my cell, it was fine till there but the charging process of the case itself is complicated. Description says to remove the case to charge the cellphone to avoid overheating, and also cell may not charge with case both together sometimes. Description of everything was vague so returned it back to seller. Refund process was simple and got it in no time. Thank You