Instruct: Classify Amazon reviews into positive or negative sentiment
Query: No support

The screen is broken. Maybe it is under warranty, maybe not. Olympus customer service has not communicated to us once since we sent them the camera two months ago. Every once in a while we pick up the phone to find out what was wrong with the documenation we provided them, and what we need to send them now. Just remember, you don't need a warranty until the product breaks. If you don't need the warranty, then this camera is not too bad. If you expect a manufacturer to stand behind their product, I recommend you buy another brand.