Instruct: Classify Amazon reviews into positive or negative sentiment
Query: A necessary addition to your survival kit

We are such a results and status driven culture. To not understand the dynamics of our interaction is to be at the mercy of our emotions as we constantly get buffed about by "slings and arrows of outrageous fortune". I think this book offers reminders as to the many dimensions of the way we communicated and articulate.For all of us in positions where to manage expectations well yields the greatest results and rewards,this is a must read.A lot of $$ could be saved on therapy bills if this book was required reading for anyone planning to live beyond 8.