Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Up country

I still have not received this book. I am very frustrated as I wanted to give it for a birthday present on Dec. 10. Here it is Dec. 8 and still no book. But you have certainly charged me for it. This is completely unacceptable. They sent me a tracking for the book and it was shipped out of Atlanta on Nov. 26th. Where in the world is it? We are 45 miles from Atlanta. What do you plan to do about this mess?