Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Problematical Probe

As with another reviewer, my unit now reads 199 but I never used mine in a BBQ. I called Customer Service and they told me that I had obviously closed the oven door on the probe wire and it had shorted out. I asked if there was supposed to be a hole in my oven through which I inserted the wire and was told "NO, but you can't close the door on the probe wire." I'll wait until Oregon Scientific develops a "telepathic" temperature sensor before I buy another unit. BTW, the Customer Service Rep told me he'd send me a new probe. That was 2 1/2 months ago. I think he's walking up from California to my house in Washington.