Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Good idea poorly executed

I bought this no-crank hose reel at Home Depot because I liked it's many features. After trying to hook it up properly, I'm going to return it immediately. This is a good idea very poorly executed. The hose connection is made of plastic and is positioned in such a way that it is very difficult to connect the hose to the reel. Worse yet, the connection for the hose is plastic and easily stripped! Those two factors combined make for a leaky mess. After I return this one, I hope to find a similar style hose reel with proper metal connections and will look much more closely for well positioned connectors. I would definitely not recommend this product, especially at the price!