Instruct: Classify Amazon reviews into positive or negative sentiment
Query: After 4 months it broke!?!?

I was in the market for a new computer bag and I also needed a bag for school and work. My current bag was putting a major strain on my shoulders and I wanted to get a rolling bag that didn't look too business. When I first found the JanSport bag I was thrilled, it was sporty, had wheels, and looked well built. After 4 monthes of normal use, the retractable handle is BROKEN! I plan on writing a letter to the company to let them know of my disappointment with this product. Buyer beware!