Instruct: Classify Amazon reviews into positive or negative sentiment
Query: POSSESSED--AVOID AT ALL COSTS

Bought 3 of the Hunter Grand Lodge fans and have spent over 3 months trying to get them from coming on/off/changing speeds at random times. Have tried all possible combinations on the receiver and it does not change a thing. Have 2 Harbor Breeze fans in the same house and their remotes work perfectly. Customer service has been the worst I have ever encountered from any company--basically saying that the remote is not a warranty item and "tough-luck". They refuse to offer any help at all. It is interesting that their new model of the same fan does NOT come with a remote control. Get a Harbor Breeze instead--have had their fans over 10 years running continuously without a single quirk. AVOID. AVOID.