Instruct: Classify Amazon reviews into positive or negative sentiment
Query: I'm sure it would be great if it worked.

I've had this printer for two years now. As time goes on it seems to work less and less. I've had to re-install the drivers multiple times. The HP software doesn't even work well with it's own hardware. I initially had it connected to a network; however, over time, without changing any settings, I could no longer connect to it. Frustrated I finally managed to get it to work by directly connecting it through a USB cable. This worked for about 6 months with software difficulty. And as time goes on, again with out changing any settings or any major SW updates, even directly connecting has stopped working.I do not recommend HP printers, especially this one. I have had other models and have family with other models, and I have spent more time with tech support than actually using them. Find something more reliable.