Instruct: Classify the given Amazon review into its appropriate rating category
Query: Shipped in a plastic bag.

Took 2 days longer to get here than expected. But that's almost every order from Amazon anymore. The deck arrived in a plastic bag. No padding. No cushion. No soft little safety bubbles of protection. So as I'm sure you've already guessed, the deck got smashed. Corners are smashed in. One side has a crease in it. A small tear on the top. People have been shipping items for years but for some reason you think this is going to be the one thing that is immune from the way the USPS, UPS or FedEx handles packages? Shipping any item in nothing but a plastic bag is lazy and shows how little a company cares. I really wanted one of these to leave unopened and collect but why would I collect something that shows up in this condition?