Instruct: Classify Amazon reviews into positive or negative sentiment
Query: BUYER BEWARE

The product title, details and description on Amazon.com make this look like you are purchasing one swing hanger for $12.99. In fact this is a pack of two. So I purchased four. I recieved four packs of two - eight total. When I contacted the company to request that they pay for the return since the error was caused by their lack of information/misinformation. They told me they would accept them back without a restocking fee but that I would have to pay for the shipping. They also recommended that I send them back via a 'traceable' method since they are 'not responsible for items lost in the mail'which makes me a little concerne about how the return process will go. To send the items back it will cost me at least $5.00 probably more if I use a 'traceable method'.