Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Disappointing

$4 product, $7 shipping, took over two weeks to arrive. The turner was far larger than expected, almost 10 cm in circumference, therefore difficult to hold. The 36 cm length is not a bad thing, mainly the bulkiness of the handle is unweildy. It was also rough, not sanded properly. After a single use and two washings, the edge developed six cracks, one is a cm long. Unable to locate a phone number for the seller, I emailed to request return instructions. The response was over two days' coming.