Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Nice features, broke after 5 weeks

Before purchasing this product perform a google search with the following words 'Panasonic DVD H02' H02 is the error message you get then the word stop. The DVD is in need of repair and the Panasonic customer service center will do nothing except point you to an authorized service center. I got 5 weeks, watched 3 movies. Read other reviews stating they did good and only got this error after 8 months when 4 is typical. I wish I would have done a little more research before purchasing. The Panasonic Customer Service Center is the absolute worst !!! I will avoid Panasonic based on my experience.