Instruct: Classify Amazon reviews into positive or negative sentiment
Query: great until the battery pack dies-can't replace

This worked great for about 2 years. Then it wouldn't hold a charge and found out the battery pack can't be replaced. Wa-hoo...so I have a gadget that has no power...but lots of accessories that I am guessing won't fit on the other models.I wrote to B&D; and they didn't even reply!! NICE! I wouldn't spend 50.00 again....I am looking to see if the other models use the same accessories...but I doubt it. I am tired of products with planned deaths!