Instruct: Classify Amazon reviews into positive or negative sentiment
Query: so sad

i was sent a movie to wv that can only be viewed in europe, this could have been my fault i have never been exposed to the fact that this was even in existence but my heart was broke when i put the movie in and in could not play, then i went on the hunt for other dvd players and then i researched and saw it wasn't going to play here at all!!!! heartbrake!!! i need to hurry and order the RIGHT one, but i still don't know why they would send me that one.that wasn't authorized for where i live.