Instruct: Classify Amazon reviews into positive or negative sentiment
Query: You don't always get what you pay for!

I thought I'd "splurge" and spend the extra bucks to get a heavy duty machine. I've always bought the little $10 models, which last only 3-4 years at best. This Kinyo Commercial rewinder was broken right out of the box. Dead. Nada. What a disappointment. On the bright side, though, Amazon has the best return policy in the world. What a company!