Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Did not get this item!

I did not receive this item due to a "glitch" that showed one thing in my records and another thing on their records. I got a hammer, but it was the wrong one and for a team that I can't stand! I was told I would receive a return label, but I have not gotten one of those either. It was supposed to be gift, but it just sits in the box it came in. :(