Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Doesn't work

Program literally doesn't run--just generates an error report to send to Microsoft. Have un-installed and re-installed 3xs to no avail. There is no information as to where to get support, and no help area on the www.familyfn.com website. Luckily I only paid $5 s/h for it--she's giving them away on her website.