Instruct: Classify Amazon reviews into positive or negative sentiment
Query: POOR

When I had received this ring, I took a quick look at it. First thing I noticed was that it was ALOT smaller than what the picture makes you think it is. But I gave it to my girlfriend hoping she will still like it. She did but there was something wrong. TWO DIAMONDS WERE MISSING!!! So I returned asking a refund. Now customer service will not refund me or give me the ring back!!!! SAVE YOUR MONEY!!!!! DONT BUY!!!!!!!