Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Excellent product - shoddy quality

I loved using this in the summertime - really keeps the heat out of the kitchen. It works great for cooking fish, chicken, etc. The only problem was after about 15 months it stopped working normally. Now, after about 10 minutes of operation, it shuts off. There's something wrong with a limit inside the cooking apparatus but it is not user serviceable.I'd buy another one but you know how it goes - once bitten, twice shy. Got more than the 100 bucks of use out of it in that year though. If you have a family, even better!