Instruct: Classify the given Amazon review into its appropriate rating category
Query: Boxes came bent and wrinkled in the packaging.

The product itself is good but I bought this as a gift for someone and it was packaged so badly (stuffed together with a bunch of other things) that when I received it the boxes were not presentable looking at all! Not sure if this is because of Amazon's packaging or just the way they were to begin with, but this is the first time I had an issue with Amazon's packaging!