Instruct: Classify Amazon reviews into positive or negative sentiment
Query: FLIGHT SIMULATOR X

I am very disappointed with Microsoft - I loaded the Flight Simulator and the programme crashed and told me to re-install it.When I tried, I continuously got an error message concerning msi installer that was present on the ROM.I contacted Microsoft support and they eventually said they would investigate furthur - that was over 10 days ago and I have not heard a thing since.If you can help me with this, I would appreciate it.Arthur Smales