Instruct: Classify Amazon reviews into positive or negative sentiment
Query: product was dented and scratched in three places upon arrival

The product is great. My issue was with Amazon, however I did not contact then to resolve the issue. I did not contact them due to the gift was from SANTA and we were on a cruise at Christmas sooooooo I was kind of in a pickle. I did contact the maufacturer to see if we could replace, but they wanted me to go through Amazon. I have yet to do that. I probably will not seeing how little boys seem to quickly create more scratches and stuff. It seems rather pointless now. My son does seem to enjoy the scooter.