Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Carafe leaks badly between inner and outer layers

The carafe of this coffee pot leaks very badly between the inner pot and the outer pot, thus the insulating space between the 2 layers fills up with water, coffee, etc, and continues to leak relentlessly, forming and unsafe and unsanitary condition. When calling the manufacturer for instructions under the warranty, person on phone was helpful with the process, but clearly did not beleive there was any problem at all, she kept saying how "strange" such a leak is. Will see how effective the warranty is. Pot was purchased February, 2011, this is June,2011, the product failed very quickly for the money.