Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Coats slide off hooks easily!

This looks really nice on the wall, and is well made...but it's not functional! Hooks are perpendicular to base (instead of having them at a slight, upturned angle) and there's no little knob or anything at the end of them...so coats, etc don't stay on the hook! Installed 2 of these in my mudroom, but a complete waste. Design flaw means coats spend most of their time on the floor!