Instruct: Classify Amazon reviews into positive or negative sentiment
Query: not good, bad disc error

worked for about a year without any problems... stopped in mid-play and then started reporting "bad disc" error. went out and bought a brand new one to replace the old one (after all, the first one lasted a year). The very first time we turned it on and put in a disc, it reported "bad disc" error... yes, we tried 10 different discs in both players... no good. Called tech support and (after arguing for 5 minutes that they DID NOT need my phone number and address to diagnose why my DVD doesn't play - I won) they said to return it to the store. No thanks, lesson learned. I really thought it would be OK to re-purchase because we had good luck apparantly with the first one.