Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Plain FRUSTRATING

Let me start off by saying that as far as I can remember, every time I buy anything with Mavis Beacon, it's always suxs. I didn't buy this one, my friend did. She bought two different versions, both gave her problems to even just begin to use the stupid program. Every time we tried to use it, the program would ask us for a password, that of course, the program did not provide. We thought she might of lost it, so she bought the program again. And AGAIN, the program asked for a password which the package DID NOT INCLUDE! Just to login, it was a maze. Once you are on the program, it's so rigid. We only see a practice of the home keys. What happen to the other set of keys that you want to practice on?! I hate this program!