Instruct: Classify Amazon reviews into positive or negative sentiment
Query: HP will not support their product

HP products are a disappointment, if HP was a car manufacture they would be comparable to Dodge/Chrysler. My L7680 All in one Printer has failed due to print head error. The printer just passed the warranty period which means they no longer provide you support (first time I called, the printer was engineered to make it past the warranty).