Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Does not match picture...

I was trying to replace two seats with same looking slow closers. The product photograph does not match what was sent. Product that was sent had a very different look. Fortunately, with Amazon, returns are no problem. Amazon could save a lot of shipping costs if their products matched the pictures. These were returned and I purchased others from Amazon. Again, the replacements did not match the picture. This time the look was acceptable and they were installed.