Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Disappointing at best

This item was a very poor value. The cd course could have been a nice idea, but it was very short, full of mistakes and had quite a few misspellings. The test questions had mistakes and some questions didn't work at all. All in all, I am very disappointed because, for $175, I expected more.In order to install the software, one has to email the company, send the serial number and wait for them to respond back with the key to unlock the software. This is an unnecessary delay and a cumbersome attempt on the company's part to force you to register. I found that to be extremely annoying.Finally, there is no way to print out the certificate or save the image of the certificate that one receives when passing the exam other than to do a screenshot and edit it in a graphics program.