Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Scraper Broke and No Replacement

Ok so at first I thought this thing was great but then we had a little ice here in Ky. As soon as I tried to use this thing on ice it broke. Don't get me wrong plastic breaks and that is OK I guess. The real problem I have with this thing is that the primary reason I bought it was that the scraper appeared to be replaceable. The only problem is that it is not replaceable and the manufacturer will not send out the replacement part either. I mean when you look at the thing it clearly looks like it is made from replaceable parts but its not. Scrapers break all the time and there is no way I would spend the money on something like this again knowing that it cannot be repaired.