Instruct: Classify Amazon reviews into positive or negative sentiment
Query: DID NOT WORK

I own two dvd/cd's and this cleaner did not work on either one. It did not get past the "disk loading" stage so no menu ever appeared. Since the cost was so small I did not even consider sending it in for a refund, I just threw it away.I do not recommend this product to anyone as a cleaner.Memorex CD/DVD-Player Laser-Lens Cleaner