Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Never Received Book

I never received book and when I sent several email messages to Jeffrey at Quality7 requesting a refund he insisted that it sometimes takes over 30 days to get a book (my history with Amazon does NOT bear this out). Well it is now over 30 days and I still have not receiveed the book and I would very much appreciate receiving a credit against the original purchase.RegardsEd CikanekPS - I do not want to receive any more emails from Jeffrey at Quality7. All I want is my refund.