Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Scumbags

Beware....you WILL NOT get your refund. Intuit tries every trick in the book to keep you from getting your refund. They require special proofs of purchase that many customers will accidentally throw away. Their telephone and e-mail support lines are manned by bots. All e-mail responses are created by computer....and just try to get a human on the phone. Last time I will buy their products...EVER.