Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Did Not Ship Purchase Paid For

I was emailed by Amazon, on August 22, 2009, saying the book that I paid for was shipped. On september, 14 2009, After four and a half weeks of waiting for my book, I tracked the purchase myself to find that it had never been shipped. Why wasn't I contacted emediately, so that I could order it again in time for my fall classes starting? CBC_books no longer had the used book that I ordered and paid for in August. I am now waiting for my check refund, although I paid with credit card. Still have not recieved my check. This is completely poor customer service.Thanks for nothing Amazon books and Cbb_books,Brad CappsUpdate: It has been six weeks since my above review. Now november 2, 2009. Still have not received my refund from Cbb_ books. They call themselves Cbb store on Amazon books.