Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Unfriendly out of the box

Purchased two sets at Target. Could not get the ear buds or the plug to unwind from the round storage case. After 10 minutes, with two people trying, I was tempted to just rip the thing open. Oh, and there's no help on the packaging either!Spend a couple dollars more and get a better and friendlier product.My rating is actually a ZERO, but that's not a choice.