Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Noisy and Cheap

I purchased the V-Tech phone partly because of the ability to use a headset with it, which is very convenient since I do a lot of working from hom. However, I used this headset once before the microphone broke away from the earpiece where it swivels. The sound quality in the earpiece is poor, with noisy am-radio-quality sound. The phone itself is great, but I plan to replace this headset with one from another manufacturer.