Instruct: Classify Amazon reviews into positive or negative sentiment
Query: dvd came damaged

I have had this movie for a while, but due to being busy busy with school and family my first chance to watch it was this weekend. I opened it up and the DVD was scratched in many places (it looked like it was dragged across a serrated knife-the scratch marks were perfectly even and 2 inches across). Clearly this movie had been returned and resold. I tried playing it in 4 different DVD players and my computer and the dang disk would not work. I would give the movie 5 stars because I think Katherine Heigl is hilarious, but the company would get a negative 10 if I could. Very disappointed, what a waste of money