Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Packages arrived broken and falling apart

While the coasters that survived the trip to my house are pretty cool looking, every package of them arrived with some problem or another.These were going to be nice stocking stuffer gifts for friends and family and so I purchased 6 packs of coasters. On each individual pack had one of the problems:1) One or more coaster arrived chipped.2) The hard plastic packaging was torn, cracked, or broken.3) The metallic corner pieces to hold the coasters in place were detached from the glass bottom.Needless to say, I had to glue and tape a bunch of things back together before I could wrap them. I would have returned them, but I didn't have much time before driving down to my sister's place, so each had to come with an apology and explanation.