Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Inaccurate description

The case is for a specific model but there are descriptions on Amazon and in the Orion catalog the say nothing about the tube piece is the only thing that will fit inside this case. You have to take your telescope apart which has two strong springs, and then only the tube will fit in the case. Nothing else will fit in the case that is suppose to hold the tube assembly (assembly- to put to gather the parts of something. Webster). The catalog says case that holds both tube assembly and mount/tripod. Who wants to take their telescope apart every time the put it in their case? This is different than taking it off a tripod! This is taking it apart! False advertising! Poor service when called Company. Did not care and hung up on me. Was not the companies' problem and she could not fix it. She did not have anything to do with it. I can return but pay shipping myself. I have already wasted enough money. Other than that this company is a really great company! I love their telescopes!