Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Disappointed Consumer

The Franklin Speaking Merriam-Webster Collegiate Dictionay was available under the heading of products for the visually imapired. I ordered it for a blind friend. There is NO way he could maneuver his way through the complicated instructions. He is a very brilliant doctor, but this product has too many features and complicated programs. There would be no way for him to know whether or not he was in the right program. The electronic voice is also very difficult to understand. I was not pleased with this product, so I am sending it back.