Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Wrong Information

I am totally disappointed with the product that arrived. This was ordered for my grandsons Christmas gift and we expected the games along with the console. The product and games (sold as a package deal for the same price as shown on this site) were available in the local stores but when the store supply ran out it was suggested that I check on the internet. This has been a very bad experience and I can only hope that all costs will be refunded to me including the shipping.