Instruct: Classify Amazon reviews into positive or negative sentiment
Query: slick but sticky

I have had this system for six months now. The sound is excellent, it generally works well although the tiny buttons on the remote could do with an ergonomic rethink, and, of course, it looks gorgeous.BUT - when it arrived by UPS a soldered joint on the motherboard had broken (apparently), two weeks back in the Sony shop. Got it home, put in its test CD, and the CD jammed. Untangled wiring, took it back to a Sony dealer...It has just jamed again, and leaving it off overnight does not work. I suspect it's too slim and cannot cope with multiple discs. So, its back to the dealer again. Oh dear....Maybe I am just unlucky.