Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Dead on Arrival

The Belkin unit arrived dead, called customer support and it must be returned to Belkin not Amazon / Target. So now I have to wait for a new one to arrive from Belkin, pay for shipping of the old one. Big hassle for this.When I got the new one, I hooked it up and it found my network right away. It has been working great since. I can download shows from my wireless network right to my DirecTV DVR