Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Love Samsung - HATE this product. Unusuable due to paper jams.

Prior to this I had a Samsung printer that was doing a reliable and quality service for about 5 years. Plus I have many Samsung products that I am very happy about.Thus I upgraded to the CLX-3160FN because I wanted color and a multi-function printer.Big mistake.It now jams pretty much on every second page. This is beyond frustrating and seems to point to a design flaw of the product.It jams with the paper only being pulled in about 2 inches.Save your money and your nerves. Stay away.Otherwise the product is not bad - but what is the use of a printer that does not print?