Instruct: Classify the given Amazon review into its appropriate rating category
Query: Wrong size sent, won’t reply to emails.

I was sent the wrong size and tried several times over the past 3 months to contact the seller to exchange for the correct size and never received a single reply or response. Still not a word to this day. So now we have shoes that were bought for over $50 and nobody can wear them. So thanks for taking my money and giving me the shaft.