Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Slipshod Packaging Items Missing

Although it's great to have the entire series run in one attractive box set, the packaging seems to have been done with the same care afforded to the recent Derek and the Dominoes packaging fiasco. In my case, I purchased two of these not inexpensive sets (one for me, one as a gift) and in each situation a booklet was missing. In one set the series guide was missing and from the other set the Monk Defective Detective booklet was missing...so between the two we have one set of the offered booklets. Sent for replacements from Universal......yeah, that was a dream too...haven't received anything yet!!