Instruct: Classify the given Amazon review into its appropriate rating category
Query: My normal size is an 11.

I love these shoes! I ordered a size 11. The first pair I ordered, were a size too big. The company I ordered them from, promptly sent another pair to me and wanted me to donate the ones that were too big, not return them. I received my size 10 shoes and they were too small. I want these shoes but I need a 10 1/2 to fit. I’ll just have to buy another pair.