Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Worst Toaster Oven....EVER!!!!

I bought this oven thinking I was upgrading...I liked the fact that the inside could pull out for cleaning (or at least I thought I would). Boy, was I ever disappointed!!!!Unfortunately even that aspect does not work very well, and considering how poorly it works over all it is not a surprise! It is a miserable thing to use - it always burns what you are toasting (or it won't toast it at all), the shelf is nearly impossible to get out, the handle keeps coming off, and pulling the inside out takes an act of God!I wish I had back my cheapy $20 toaster oven instead of this one I bought for $50!!!