Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Difficult To Open.

I was thrilled to have received these in the mail, I used to eat these on a regular basis when I lived in California. However, these are impossible to open, I mean, to have the candy come out. You have to press hard and use a lotta force to get the candy to push out, so I'd say maybe not as fresh as I'd like. After one I basically gave up. I didn't feel like a refund was necessary. I was just disappointed.