Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Cluster Bomb

Not at all what I ordered, nor even what I recieved.I ordered a FULL MOTION wall mount and recieved one similar to this, NOT THIS ONE.My account is telling me I ordered this one, but I did not.If I ordered this one and its not sold buy Amazon LLC, then how did I get free shipping?Sent an email to customer service 16 hours ago and they said it would be 12....have yet to hear anything.I know I got very close to what I remember ordering, because it has the same logo, and the box clearly says "fits up to 30 inch screens," and this listing is only rated for up to 27".Here is the one I ordered:Level Mount DC30SJ Full Motion Mount Fits 10-Inch to 30-Inch Televisions (Black)The one I recieved is the same brand, just no swing arm. My desk is in a corner and I NEED that part.BEWARE WHEN ORDERING WALL MOUNTS HERE!