Instruct: Classify Amazon reviews into positive or negative sentiment
Query: hp 3970 with streaked colors

I must now joinin and give my 3970 a poor review. I was happy with this product until recently after not using it for months. The problem is when attempting to scan in color, I get a bright orange tone one one half of the image and a bright yellow tone on the the other half of the image. When in black and white mode, I get a black image on one half and a streaked black image on the right. Since I have two computers, I loaded the software on my second computer and connected the scanner. In this case, the problem did not go away. I contacted HP via the chat format and after 45 minutes trying this and that nothing worked. Now I have a two hundred dollar paper weight.