Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Do not buy from Heidi Hale

I bought a necklace from Heidi Hale and after I received it (3 weeks later, and after numerous emails) the necklace (a christmas present for my girlfriend, which was now a new years present) had a kink in it.I sent it back with the promise of a full refund.Nine months later, dozens of phone calls and emails, filing a complaint with PayPal, the Indiana Better Business Bureau and the State Attorney General, I am yet to see anything!!! Heidi Hale has both the necklace I sent back and my $$$.If you do business with this person, BE WARNED....