Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Hope you like it, 'cause you can't return it.

If your celing is lower than 9 or 10 feet, this very sturdy pot rack will be too low to navigate under (unless it's hung over an island). We did not discover that until we got it hung, and thought, we'll just return it and get a different one. Wrong. First, they won't take it back unless it is "pristine." Assembling the rack inevitably causes minor scratches in the screws - no longer pristine. Second, there's a 20% restocking fee (not to mention the shipping cost of returning it). So, you bought it, you keep it, whether it fits or not.