Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Another bad LCD and bad customer service experience

My RX600 LCD went bad after 12 months. Epson would not replace or repair it stating it was just a few days beyond the warranty period. They obviously have a serious problem, and I sure wouldn't mind seeing them take some responisbility. After spending $300 for a paperweight and being told by several outsourced Canadian support representatives that I am SOL, I will never sell or purchase another Epson product again. I sure wish someone would setup a class action suit for this issue.