Instruct: Classify the given Amazon review into its appropriate rating category
Query: Used Thrice, Dropped Once!

This product had nice soft bristles, that's about the only positive thing it had going for it. It's very heavy hard plastic, has an awkwardly rounded handle that is next to useless as a back scrubber. I unwrapped it, used it three times, placed it on the hanger that came with it, it slipped off the hanger dropped and shattered. The End.