Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Samsung sync cord

The price is good and the product works but if you don't have and in-depth techinical base, it is very difficult to unstall the software. An CD comes with the cord, but all it does is tell you where online to search for the installation software.I couldn't do it myself and it took a frend of mine who works for Direct TV about 45 minutes to get it to work. If Samsung would send a CD that would actually install the software, it would be the perfect little cord. But unfortunately, that's not the case.