Instruct: Classify Amazon reviews into positive or negative sentiment
Query: PART OF TOY DOESN'T WORK

This toy comes with a drill that is supposed to be used to screw in bolts and nuts.The drill worked amazingly well for about an hour. After that, it wouldn't work at all. We suspected the batteries were low so we replaced them. That was not the case. I have no problem with the rest of the toy, but I would like to get a new drill. To whom do I speak about this? There are no choices for that. At this time, I am very upset and my grandson is very disappointed.