Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Never Received

I am unable to rate this item as I never received it. After numerous attempts to contact the distributer with no response, I requested a refund. I would rate the distributer of this project as unacceptable and would recommend that Amazon take it off of their list. Amazon on the other hand was extremely responsive and refunded my money in a timely manner. The bad experience that I had with this distibuter will not affect my decision to purchase from Amazon in the future.