Instruct: Classify the given Amazon review into its appropriate rating category
Query: needs to be protected by bubble wrap and shipped in a box

I was excited to get these crayons for my daughter, but sorely disappointed when I opened the bubble envelope they were sent it. Because the envelope wasn't structured, the box was crushed/banged up during shipping and the lid/flap on both sides of the box was sort, almost all the way across, making it worthless for storing the crayons in. Hopefully the seller changes their shipping method for this product and sends it in a more structured and protected package when they ship the replacement and future orders for other folks.