Instruct: Classify Amazon reviews into positive or negative sentiment
Query: New to Tax Software

Admittedly...I'm no PC diva....but this is my first year using tax software, and I didn't have any problems.Admittedly...my expectations were not driven by prior experience. I was simply looking for a product that saved me time and gave me a comfortable feeling that my taxes were prepared correctly. And the product did just that. The installation on WIN ME was fine...my CD R/W wasn't damaged...and I'm good to go.It isn't obvious that those who have had issues have contacted Intuit for tech support. I tried to contact them...to separate urban legend from fact, and the rep I spoke with (or chatted with, to be precise) was very friendly, knowledgeable, and seemed to know his way around the product and the whole activation drama.I can't say I actually enjoy doing my taxes...but TurboTax makes it a whole lot easier than paper and pencil.I'd recommend it.