Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Keeps ties wrinkle-free ... before it cracks open

Your ties do arrive wrinkle-free but the plastic is too thin and chintzy so the roller cracks after enough use. This is particularly true since ties have been thicker for the past few years.What they need to do is (1) make this thing with a higher quality plastic and (2) maybe a larger circumference. I'm giving this one a 2 but it could easily be a 5.