Instruct: Classify Amazon reviews into positive or negative sentiment
Query: How do I rate the service

My dauther loves Leappad toys. They no longer sale Leap Pad Learning system so I bought it via you. When the toy came, it was on a box without any pacaking to protect the toy. Also it was dirty( had brown stain on it, so I had to clean it before using. After three and half week of use it started to have problem with the sound. We change the batteries but it is still acting up. This is the first time I had problems with Leappad products. I would never buy any futere product from this vender?saler. Very dissapointed