Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Acronis Experiences

I am a current user of Acronis Disk Director Suite, Version 10. The partitioning feature of this product is very intuitive and works without a hitch - even on RAID.The OS Selector feature appears to be very buggy and looks like a quick & dirty add-on.The documentation on their web-site is minimal at best.Support is via E-MAIL only, takes a number of days, and they don't really answer your questions. They don't answer their forums either. The forum appears to be supported by their users for the most part and everyone is guessing.I would have expected far more from a comercial product - you are much better off using open-source offerings than this product. There doesn't seem to be a way to request a refund either so unless you know someone that has managed to get it working right - I would recommend trying something else like plain old GRUB or LILO.