Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Dead out of the box

I bought this hand mixer in November 2007 but never used it. It has been stored in its original box, in my kitchen cabinet, for the past 3 1/2 years. I just tried to use it over the weekend, and it was completely dead. The On button clicks, but there's no response from the motor. I tried plugging it into three different outlets, just to be sure, because I found it very hard to believe that an appliance could be broken without having been used. I thought KitchenAid was a reputable brand, but this negative experience has changed my mind. In fact, I purchased a different brand of mixer as a replacement for this one.