Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Not as pictured, Received defective product?

The straps themselves seemed much too thin, and would not lock into buckle. The white stitching was missing, as if a single layer was used in place of triple webbing described on Highland website. In contrast to the straps, the plastic-coated hooks looked very good and solid, as did the heavy buckle. If the straps were anything like the described "PowerWeb Plus with tubular edge design," I might have been very happy with the product. As I received it, I was very worried that it wouldn't hold 200 lbs, much less 500 pounds.