Instruct: Classify Amazon reviews into positive or negative sentiment
Query: It does not get any worse

SHARP Insight Pro Built-In Microwave Drawer KB-6015K-SWe had a new kitchen installed in Oct /Nov 2009.One of the appliances was the Sharp Microwave Drawer.We have lost count how many times it has failed.In the space of six months it has worked for less than half that time.Parts take weeks to arrive.When they do they are either the wrong ones or something is missing.It has been removed from the kitchen cabinet so many times the cabinets have now become chipped and scratched.Finally Sharp agreed to replace the microwave.When it was replaced the company that carried out the replacement on behalf of Sharp were not just able to chip the kitchen cabinets again but to take a couple of gouges out of the new kitchen floor that had been installed.This microwave oven is a disaster.Sharp have been useless in their whole approach to dealing with this.It is difficult to believe how one appliance can make a mess of a new kitchen.