Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Puma Turf Shoes

I've been wearing a size 12 for almost 30 years, so I ordered a size 12, but couldn't begin to get my toes in it. I have normal feet (no wide width shoes in my closet). This shoe was incredibly cramped at the toes and loose at the heel. I boxed them back up and sent them back to Eastbay within an hour. I'm now out $26.90 for shipping (to and fro), and don't even own a pair of shoes yet.