Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Avoid this product

I have used Norton products for more than 20 years. I have never been so frustrated with software!First, I purchased the Norton Internet Security / Norton Systemworks download. Systemworks would not work properly. I went through all the suggested steps advised by Symantec. No improvement.I returned the downloaded software and purchased the DVD bundle of the same products. Installation went smoothly, but Systemworks would not work. Again, ran Symantec's removal tool (as recommended by Support) and reinstall everything.Systemworks Basic 10.0 still refuses to work. I trashed it and replaced it with my old Systemworks 2005 - which works fine.