Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Poor

Amazingly poor phone. Although Uniden can be good at times, this one is virtually worthless:1) The keys on the handset began to wear out after just 3 weeks of use. By 4 months, only 2 of 12 keys were legible. (My nails are quite short.)2) It's very hard to turn the ringer on and off: You literally have to press 6 buttons to get the ringer tone to turn on or off.3) Callers who want to bypass the recorded announcement (outgoing message) by hitting pound can only get it to bypass after pressing pound about 4 times (it works inconsistently)4) If you want to monitor your incoming calls, you have to listen to your outgoing message each time a call comes in (can't turn it off).5) This is obviously a phone prepared for a European market that was dropped onto the American market. Date stamp is not in American format.6) Support staff at Uniden were rude, to put in mildly, and obviously not interested in being helpful to customers.