Instruct: Classify Amazon reviews into positive or negative sentiment
Query: My leapster didn't last a year

The leapster I bought my son did not last through the year. It broke after about 7 months. I have tried repeatedly to contact customer service just to see if I can get it fixed. I know it's not still under warranty and I have no idea where the receipt is at this point. I have spent at least half an hour on the phone several days in a row trying to get through at Leapster. Disappointing at best.