Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Updating is a nightmare and makes 3g pointless

After owning the kindle 3g for six months, the kindle no longer was syncing through the 3g network with new purchases. Apparently there were 3 updates that I had missed (no way of knowing until I called support), which was why my books were no longer syncing with the device. To make it even more complicated, the kindle can't download updates through the 3g network, but instead requires a computer and an internet connection. I asked the sales support what would happen if I didn't own a computer and she said I would be out of luck.So I ask, what is the point of having a 3g kindle when the company expects you to own a computer that necessitates an internet connection in order to update the kindle in order to use the 3g feature to download books. Very disappointing and very poor FAQ answers on the website and very poor directions on updating the kindle.