Instruct: Classify Amazon reviews into positive or negative sentiment
Query: My Cat Was Traumatized

I purchased this Kennel for my cat's airline trip in cargo. She arrived after a five hour flight with two bloody front paws, missing a claw on each paw (where the "thumb" would be located). She is now a different cat...traumatized since her trip.The metal grid in the front of these kennels is a bad idea, and needs to be re-designed. My smaller cat flew in-cabin in a soft-sided kennel, and did not have a problem. I could only take one kennel per person on the flight and was forced to put one cat in cargo--never again. But for those of you who must do so, please be careful when you choose your kennel. Clip your cat's nails short, and try to find a FAA approved kennel that does not have a metal grid or something that your cat can grasp onto and harm herself with if she becomes stressed, or if the plane shifts.