Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Norton AV 2002

It finds viruses, but is a bear to get running on xp, and their support is a total zero. We should all get together for a CD burning, we could stop importing Arab Oil.I have never been able to get it to work on XP to update or run scans on schedule, and the tech people seem to never be there, and don't answer email.