Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Defected or Crap?

I bought this for the wife. It came packaged really well. The wife used it once and it's already broken. At first we thought the battery just ran out. We replaced the batteries with new ones from different brands multiple times all with the same results. The product will not turn on. The product just shows the two middle lights on. Maybe i just received a defected product, but I am truly disappointed with this product!