Instruct: Classify the given Amazon review into its appropriate rating category
Query: Waiting for the right item.... still upset!

The wrong color was delivered and it had a large dent on the side. It's a little upsetting because it is a gift I had hoped to give last night, but now I have to wait. Update: got my replacement tumbler, however it's still the wrong color. I ordered turquoise, but they delivered navy blue, again. Still very upset!