Instruct: Classify Amazon reviews into positive or negative sentiment
Query: high hopes... didn't meet them

I got this breadmaker for christmas last year.. and finally took it out of the box last week when I started to mill my own flour. I've attempted 2 loaves, and they are not only incredibly sunken/collapsed, but the density of the bread varies wildly in each loaf. After the first failed loaf, I did a lot of research on "collapsed breadmaker loaves" and make all the recommended changes, and still the same.The bread was very dense in some areas and so non-dense in other areas that I couldn't even cut it - it wouldn't support its own weight under the knife.So, tonight I bought the Zojirushi, and although expensive, I hope it will work. Baking my first loaf now, and will post under that product how it came out.Better luck with yours...