Instruct: Classify Amazon reviews into positive or negative sentiment
Query: too much trouble

We had this printer for about 3 years. When it is working well, it works well. On the other hand, a small amount of dust in the printer caused horrible smudging and ruined photos. Impossible to clean. No instructions for cleaning the inside of the printer to stop smudging. I managed to wipe some out with my finger the first time, but that didn't last long as now it is doing it again and I can't see anything in there (yes we close the covers on a regular basis), so must be something stuck on the print head itself. No way to get under there. Also we have had to constantly realign this thing for some reason, and visible lines were a problem. We aren't computer experts, just regular people who want to print at home without problems. This printer has too many issues. Also it takes a long time to get going when you are waiting to print something and is very noisy.