Instruct: Classify Amazon reviews into positive or negative sentiment
Query: good little towel bar - just what I needed!

No stores are selling undersink, cabinet-mount towel bars anymore! I must have looked at every home store, hardware store, drugstore, and big-box store out there, with no luck. Then I decided to look at Amazon, and found these. They are just what I needed, something to hide and dry my kitchen towels. I ended up ordering three so I could use one in the laundry room and my son's bathroom, but one out of the three had some wire that was exposed and was defective, otherwise I would have given 5 stars. The company said they would reimburse me for all three because I cut my finger on the defective one. I need to check my credit card statement still, but I thought that was more than fair. ** Bonus: they are super easy to install and are quite sturdy! **Not a bonus: the shipping charge if I had ordered just one, cost more than the towel bar! I was not charged more when I ordered 3, however.