Instruct: Classify the given Amazon review into its appropriate rating category
Query: Not even bound together

I really hope the company reads this and fixes the issue at hand. I recently purchased a brand new textbook and the binding isn’t even attached. I would 100% have rather gotten a used scribbled in book since now this book will be helpless dragging to and from class. The book literally came out of a plastic wrap like this and I have no idea how this could happen.