Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Unexpectedly bad quality

I found these balls of a very cheap quality. They are smaller than I expected. They are not even smooth as they should be. The box was broken and full of stains. I was so embarrassed to give them to my friend who asked for similar balls to mine. When I ordered these balls I thought I will get the same quality that I purchased in the local market but the shop was out of them. I was shocked when I received these balls and I do not think I will ever order from this company again.