Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Very Disappointed

I am so disappointed in this stroller. It cost a small fortune, but is significantly lower quality and maneuverability than the $50 Kolcraft Universal Carrier. The Venezia cannot take any bumps in the sidewalk (not even a 1/2 inch lip), and you can't lean on the handle for leverage (it's too weak and feels like it will break). I also find folding it to be a huge pain! It's definitely not a one-hand project.I, too, called customer service and she basically said, its your problem to deal with the retailer. DO NOT BUY THIS STROLLER.