Instruct: Classify Amazon reviews into positive or negative sentiment
Query: DISAPPOINTED!!!

I wanted a sandwich maker that would be quick, easy to use and that would produce a sandwich that would be crispy on the outside and gooey on the inside. Well the first one I received didn't work at all. It would not heat up... so that was returned. The second one that I received still had issues with heating up. When you plug it in the green light is supposed to light up and when the it gets to the right temp. the red light is supposed to light up. Well that didn't happen. The red light stayed on the entire time...Ok I put the sandwich in anywayThe sandwich is supposed to be done in 2 to 3 or so minutes. After 10 minutes it still wasn't done. After 15 minutes I finally took the sandwich out (my daughter was hungry) it came out slightly brown. So that one has been shipped back as well. Needless to say I will not be requesting a third shipment of this product.