Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Never received this item

Ordered it back in Dec '11 and still waiting this filter to arrive.I'm with US Army and stationed overseas, so I typically expect shipping to be delayed.. but in this case after 2 months of waiting I would have to say this is either never sent by the seller or some how got lost in the mail.Not sure what I can do in this case.. so if Amazon customer service can able to help track this, I'd greatly appreciate it!Tks,Bon