Instruct: Classify the given Amazon review into its appropriate rating category
Query: This does NOT work

I was so excited to try this. But I was very much let down by this product. Not only does it NOT take off my eye makeup it has a slight burning sensation. Very uncomfortable!! Definitely Not what I was anticipating. Especially after reading the reviews. At $13 this is a complete waste of money for me. I’d return it but I threw away the box & don’t want to spend more money for packaging. Bottom line This product is misleading & it Does NOT Work =\