Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Unhappy and never again

I was very disappointed in the dvd that I purchased. Due to we are not able to play the dvd on any of our DVD players or x box. Due to the format is not compatible, which we had no way of knowing until we tried to play the dvd. So because we open the dvd to see if we had the correct format I am not able to return the purchase and when I tried to contact MEDIAMASH via email I received no response. So I am out my money and will never purchase a item from Amazon again. Which is sad due to this was my first online experience and will never try again.