Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Arrived damaged

Cannot say much about this machine. Although the shipping box appeared undamaged, it was obvious after opening that the machine had been dropped on end and the electronic controls were all broken. My biggest complaint was that I gave this machine as a Christmas gift, and after I notified Amazon of the damage, they informed me that that no longer carried this lathe, and could not replace it. I was then forced to replece the Wilton machine with a more expensive lathe. Amazon offered me a $10 gift certificate that was supposed to be applied automatically to my next purchase, unfortunately this did not happen either.