Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Poor implementation

I purchased Perfect Image 12 almost 2 years ago, with the intent of using it. I didn't have an opportunity to use it until just recently, when I wanted to install an SSD in my laptop. Perfect Image did a quick job of backing up the partition, even though the interface was a bit complicated to navigate. I backed up the partition to an external 500GB hard drive, installed the SSD, put windows 7 on it(to be able to install the Perfect Image software) and ran the software. It rebooted into a DOS program and started to restore. This was at 9 PM, and I went to bed. When I got up the next morning ~530AM, it was still running, about 50% done and over 8 hours later. Needless to say, I was not impressed. I ended up doing a fresh install all the way.