Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Shipping leaves much to be desired.

I am very unhappy with the condition of this product as received. It was shipped in the paperboard box used for display in stores not in a proper corregated shipping container. The paperboard box was partially open and I haven't opened the box any further. I suspect that parts of the lamp are missing. I would like to return the item but there doesn't seem to be any provision for this in all of your screens, etc.