Ugly Airline Math: Planes Late, Fliers Even Later
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The on-time performance of airlines has reached an all-time low, but even the official numbers do not begin to capture the severity of the problem.
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For thousands of airline passengers, it took days for their bags to be delivered after a shortage of baggage handlers at US Airways, a computer problem at Comair and snowstorms disrupted holiday travel.
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US airlines had the worst July for flight delays on record, as only 70 percent of flights arrived on time amid bad weather and a surge in traffic.
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Travel: A new website is compiling a league table of delays to shame airports into action.
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The country's airline industry is booming, but airports and air traffic control are not keeping pace with all the progress
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Move to save hundreds of thousands of dollars on short-haul flights, decrease turn-around time. DALLAS, Nov 17  - Cost cutting at American Airlines may cost passengers some sleep as the airline has removed pillows on about half of its fleet.
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Holiday travelers experienced delays or canceled flights due to computer problems and weather, according to a Delta Airlines representative.
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There may be little good cheer for those flying during the December holidays: Many travelers can count on paying 15 to 25 percent more for airplane tickets than they did last year, and that's assuming they can get seats at all.
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Northwest, Continental, and Delta have a frequent flyer alliance. Too bad they're so stingy with their rewards.
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Study performed for USA Today finds longer waits at major hubs, as troubled airlines cut costs. NEW YORK (CNN/Money) - Passengers of the nation&#39;s largest airlines are experiencing longer layovers when making
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Even if they're cheap, the timing may not be right.
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The odyssey of Jordan Bell and Dominic Turner last week was typical of the travails afflicting thousands of air travelers in this turbulent summer travel season: a two-hour tarmac delay, a missed connection to get home to Washington, an unexpected overnight stay in Chicago, a flight scrubbed by...
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The scramble by big traditional US airlines to become profitable again is leaving many travelers with longer airport layovers. The typical American Airlines passenger connecting
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The holiday season hasn't exactly brought good cheer to air travelers already besieged by near-record-setting flight delays this year.
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Expect absolutely full flights, making it next to impossible to quickly get on another flight if you are bumped, miss your flight or otherwise have to make new arrangements.
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U.S. airlines are pulling out of their financial tailspin but most are not paying close enough attention to customer service, especially when it comes to providing useful information on delays and cancellations, a government watchdog reported on Wednesday.
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Disagreement regarding passenger data could ground thousands of flights.