Overhaul, Make It a Venti
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After more than a decade of sensational buzz, Starbucks is struggling nationwide as it faces slowing sales growth and increased competition.
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Business & money: Management overhaul after service became so bad commuters refused to pay their fares.
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Congress and federal regulators need to get with the times.
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The things that kill us in IT center around being forced to work within the confines of legacy infrastructural decisions and processes, and more importantly, how any change that occurs (for good or bad reasons) will at best fix one tactical issue, but that will more than likely cause other problems.  We hope the new problem will be better than the old, or at least will become someone else's issue.
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Warm bodies wanted. But that's part of the problem.
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If software makers want better performance, they'll have to make some big changes in how they write applications.
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When I suggested in a recent column that a problematic 5 percent of employees account for 75 percent of the IT support burden, I expected a wave of âright on!â letters from IT support staffers. After the column was published, the letters did come â most of them disagreeing with my premise, with one reader suggesting that the real whiner was yours truly. I still think itâs outside the realm of overextended IT departments to provide training on basic computing skills (which I defined as âmanaging and finding files, and basic working knowledge of suites such as MS Officeâ). But my thinking was adjusted a bit by the thoughtful feedback.
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If people can't install you new program easily and quickly, without endless tweaking and reconfigurations, what good is it?
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There is an interesting post on OnLamp.com that mentions the search for a good wiki system. Read the post to find out why the author thinks that the wiki world "needs the kind of vision that will make the product more accessible, more polished, less prone to abandonment or neglect...", and the several comments that follow.
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Small additions can lead to big changes.
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The once-troubled software company is putting in place the ingredients for growth.
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So you know where the problems are. Now, can you fix them?
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Cures for an update gone bad, a trashed Registry, and a shutdown failure.
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Behemoth publisher EA seems to be a bit hard on its employees, reslting in law suits. But employee abuse and poor working conditions isn't as simple to solve as it might seem. And EA is the catalyst for a potential revolution
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Blog: New company hopes to improve upon existing toolbars already on the market.
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Video game maker needs to work on its brand management.
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Encysive restructures to reduce its cash burn.