Survey: Users happier with e-commerce experience
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The e-commerce sector continues to outpace most other sectors of the economy in terms of satisfying customers, according to the latest American Customer Satisfaction Index.
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Young people are increasingly happy to buy pirated goods or illegal download content from the net, a survey shows.
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Social networking features are popping up on auction and shopping sites, allowing visitors to compare notes and turn e-commerce into a social experience.
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By Andria Cheng  U.S. retailers like Wal-Mart Stores and Federated Department Stores are pushing Internet sales this holiday season with Web site overhauls and increased investment - and for good reason.
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First impressions: Favorite games benefit from high-definition display.
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Online retailers had a better-than-expected start to the holiday season, according to one Internet research firm that tracks online sales.
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Net surfers have turned their attention from sex and porn to online shopping, researchers say. According to their studies, the thrill of the internet is gone. One thing hasn't changed, however: Users still want instant gratification.
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Online shops look set to have a good Christmas as UK web-users get the online buying habit.
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The latest study from Enquiro examines the role search engines play in researching B2B buying decisions.
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Face it, shopaholics -- the Internet drains much of the fun out of holiday shopping and replaces it with ice-cold efficiency. Who wouldn't rather stroll through Neiman Marcus or Best Buy with their best buddy than sit solo in front of a computer, eyeballing page after page of tiny pictures showing what you could reach out and touch at real malls?
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Online shoppers are still willing to buy products advertised in spam, indicating that the problem is unlikely to desist anytime soon, a new survey shows.
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More online shoppers are happy with their Web-buying experiences this year, according to Foresee Results --  and holiday spending on the Web is up 19% over 2006 levels.
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The industry with no shame Reg Technology Panel It's been well over a year since we asked for your views on the organisations you buy IT products and services from. But today sees the welcome return of our The Good, The Bad and The Ugly Vendor survey.â¦
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Internet retailers are figuring out what online shoppers really want and adding features to help, such as top-10 lists of hot sellers, gift picks by category and product ratings and reviews.
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The e-tailer, seeking users' input, invests in online collaboration.
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Mercado Software, the leading provider of eCommerce search &  merchandising solutions, today announced that the most effective online  marketers use what is known as "searchandising"  -- customizing their search and navigation with  merchandising.
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The Office of Fair Trading is to study how online shoppers can be more confident and better protected.