RIM reports "critical" BlackBerry outage
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A major outage hit BlackBerry users in  North America on Monday afternoon, cutting off wireless e-mail  for everyone from busy executives to political campaign staff  on the eve of three U.S. presidential primaries.
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AT&amp;T&#39;s wireless data networks in the Southeast and Midwest U.S. are down, causing BlackBerry and iPhone users to be without data services.The EDGE (Enhanced Data Rates for GSM Evolution) and UMTS (Universal Mobile Telecommunications System) services in those regions began having problems around 6:30 a.m. EST this morning, said Mark Siegel, an AT&amp;T spokesman. Voice calling has not been affected, but people trying to use wireless data services might have &quot;difficulty,&quot; he said.Several users of a BlackBerry newsgroup have reported being unable to receive data to their handsets. A systems administrator in Kansas reports that BlackBerry devices there are displaying a message that says &quot;data connection refused.&quot;AT&amp;T is still looking into what exactly caused the failure, but technicians have found a solution to the problem and expect the service to be restored by around 3:30 p.m. EST, Siegel said.The iPhone runs on the EDGE network, so users of the phones, as well as any other mobile device that receives data from either of the networks, will have problems using data services.In early 2007, Research In Motion implemented a software upgrade that caused its systems to crash, resulting in a BlackBerry service outage that started in the evening and lasted through the night. This time, the problem appears to be with AT&amp;T&#39;s network and not with RIM&#39;s infrastructure.
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Research In Motion says messages were delayed, not lost, during the 3-hour service outage on Monday.
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An outage has disconnected BlackBerry smart phones across North America.
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Email and Internet service to notoriously addictive BlackBerry cellphones in North America stopped working for several hours on Monday.
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Research In Motion's    BlackBerry could lose its iconic status in the eyes of  corporate and retail subscribers alike if it doesn't manage to  stem service problems such the ones that led to two major  outages in less than a year, analysts say.
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Research in Motion still doesn&#39;t know why its&#160;BlackBerry service went down for several hours&#160;on Monday.&quot;RIM is continuing to investigate the exact cause&quot; of the outage, the company said in a statement Tuesday. Late Monday, it apologized for any inconvenience caused by the incident, which left customers throughout North America without current e-mail for about three hours starting around 3:30 p.m. Eastern Time.It was the second major outage in less than a year for the popular mobile data service, on which about 12 million subscribers depended at the beginning of last December. The&#160;previous problem, which occurred last April, was caused by a minor software upgrade that went awry, followed by a failed switchover to a backup system, according to RIM. The company said soon afterward that it had identified &quot;certain aspects of its testing, monitoring and recovery processes that will be enhanced&quot; as a result of the failure.BlackBerry e-mail traverses a complex infrastructure involving mobile operator networks, RIM&#39;s network operations center, and BlackBerry Enterprise Servers within companies that use the service. It pushes messages from enterprise e-mail systems, including Microsoft Exchange and IBM Lotus Notes, out to the popular BlackBerry devices.The system is getting yet more complicated as RIM adds third-party services to appeal to consumers, said Albert Lin, an analyst at investment bank Sooner Cap. As the company tries to keep up with rapid growth in its subscribers -- last year&#39;s fiscal third quarter saw a net gain of 1.65 million -- these types of glitches are to be expected, Lin said.&quot;It&#39;s hard to really expect any major service provider to be 100 percent reliable,&quot; Lin said. Although enterprises now have more push e-mail alternatives than they did when the BlackBerry debuted in 1999, those competitors, such as Visto and Motorola&#39;s Good Technology system, aren&#39;t significantly more dependable, he said.&quot;When it comes to reliable push e-mail ... it&#39;s still hard to find a solution that works better than BlackBerry,&quot; Lin said.
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The second major outage of BlackBerry service in less than a year is an embarrassment for Ontario-based Research in Motion, the maker of BlackBerry devices.
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A major service outage afflicted users of the popular BlackBerry smartphones across the United States and Canada on Monday, wireless carriers said.
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roundup Plus: RIM touts BlackBerry with Wi-Fi...HP to sell Voltaire's InfiniBand switch...PC shipments up, but revenue less so, study says.
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Email and Internet service to BlackBerry cellphones in North America stopped working on Monday, according to US telecommunications giant AT&T.
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By Michael Sluss, The Roanoke Times, Va.  Jun. 21--RICHMOND -- Two hardware failures in the state's central computer system forced Department of Motor Vehicles offices to close early Wednesday and created problems for other government agencies.
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InPro's internet-by-mobile IP should be revoked, says judge Research in Motion (RIM) has defeated an attempt by a European intellectual property licensing company that the BlackBerry maker had violated a patent for accessing the internet on mobile devices.â¦
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AT&T's wireless data network is down in the Midwest and Southeast U.S.,  and BlackBerry and iPhone users are without data services. AT&T said service was expected to be back up soon.
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Research in Motion has announced its latest BlackBerry phone, aka the BlackBerry 7100t.ï¿½ The phone isnât due to ship until October and test units are just getting into reviewersâ hands (Iâm waiting for mine right now.
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BlackBerry demand looks set to continue Reg Technology Panel A little while ago, a Reg Reader poll seemed to indicate that the Microsoft threat was going to clip the wings of RIM in the enterprise mobile messaging and applications space.â¦
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Research In Motion (RIM) (Nasdaq:RIMM) (TSX:RIM) today introduced the innovative new BlackBerry 7100v(TM) for mobile professionals, further expanding choice for Vodafone&#39;s BlackBerry(R) customers.