Fancy an earful? Click here for tech support
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'Pain in the butt' customer gets email short shrift If you're at a loose end this afternoon and fancy copping a bit of an email earful, try throwing a query over to technical support at CCTV outfit Gadspot.com.* The reply is likely to surprise and delight, as one Reg reader found out:â¦
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Some readers gain new insight on Microsoft's music player from our resident Mac-o-philiac while others rant about Wi-Fi's potentially painful kiss. Plus: Links to our most popular blogs.
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When you're having problems with your enterprise laptop or workstation, who do you call? Is your IT staff just down the hall, or are they on the other side of the globe?
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Publish and be damned So you are a small business and you buy your PCs from CDW? Need customer support? Why don't you get support from customers instead?â¦
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Also: DJ alert: Crack for music techies. See what people are saying on News.com Extra.
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Our colleagues over at PC World gathered up a list of products that each of them simply couldn't imagine going through daily life without. Some are relatively obvious, such as Windows 2003,  TiVO and Skype, and others a bit more odd, such as Cyber Systems' RoboForm. Heh?
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Hand-held devices help settle disputes. (Look it up!)
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From file management to encryption to system maintenance tools, these handy applications will help you do your job and keep your PC humming happily.
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Tech-support alumni around the Web continue to raise eyebrows and questions about the tale of the tech-support call that came a decade too late, but blogger "BIC" revealed further details about the incident by way of bolstering his claim.
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By Abram, Stephen  Feedback is serious business. Getting it through the Web is easy and, with many services, free.  Time for a fun column to start the New Year-I thought I'd disclose a small secret this month. I have an ego.
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Get read for a new kind of unsolicited junk email: audio spam.
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User calls help desk pilot fish with a pretty routine problem: Hes received an e-mail that says he needs to click on a link to update his security settings. But every time he does, nothing happens.
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Plus: Taxicab chats threatened by technology. [News.com Extra]
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Q: I am not computer intelligent, so I use a tech support company for help. I have read in the paper about Service Pack 2 for Microsoft Windows XP.
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Conversations I've had this week at TechEd with attendees have made me rethink an opinion I stated early on, about how nice it was to see Microsoft toning down the marketing message and getting down to brass, technical tacks.  Some IT managers who want their employers to get the message of Windows Server 2008, would appreciate it if that message were easier to be "got."
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TechWeb - From snazzy wireless e-mail solutions to jazzy camera phones, Tis The Season for gee-whiz tools and toys.
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By Kevin Saylor  Site might help break o