Sprint Terminates 'Excessive' Users of Its Customer-Support Lines
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More than a thousand people who phoned in for assistance too often -- at least in the company's eyes -- find themselves suddenly cut off from wireless service.
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OVERLAND PARK, Kan. Sprint plans to cut 700 jobs in its business solutions division. It will also take a charge against earnings in its third quarter to reflect a decline in value of its long-distance assets.
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U.S. mobile operator Sprint Nextel has appointed Dan Hesse as president and CEO. He replaces Gary Forsee, who resigned in October.Forsee left as Sprint Nextel fought to retain market share in the face of its two larger rivals, AT&amp;T and Verizon Wireless. The company struggled with integrating the disparate customer bases of its two constituent parts, not least because the Sprint and Nextel wireless networks are based on different technologies.Sprint Nextel&#39;s directors already know Hesse: he most recently served as chairman, president and CEO of Embarq, a company formed from the local telecommunications division of Sprint following that company&#39;s 2005 merger with Nextel.Before that, he held the same roles at Terabeam, a wireless carrier, following a number of years at the head of AT&amp;T Wireless.Hesse will now join the Sprint Nextel board of directors, although unlike Forsee he will not be its chairman. That honor will remain with James Hance, who took the post following Forsee&#39;s departure, the board said Tuesday.Sprint&#39;s two cellular networks serve around 54 million customers, and it also has licenses to build a national WiMax network, leaving it with something of an identity problem. Hesse will have to balance the needs of these networks as he sets out a new strategy for the company.
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Will Sprint-Nextel's strife never end? A week after announcing the loss of still more wireless subscribers, the cellular specialist today canned three more top execs while filing more lawsuits seeking financial damages.
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A copy of the letter that one Sprint customer received alerting him that his contract would be canceled.
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Sprint Nextel Corp  Chief  Financial Officer Paul Saleh and two other senior executives  are leaving the company in a new management shake-up, as the  No. 3 U.S. mobile service grapples with subscriber losses.
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By DAVID TWIDDY    KANSAS CITY, Mo.  -- Sprint Corp...
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Sprint Nextel Corp , the third largest U.S. mobile service, said on Thursday Chief Financial Officer Paul Saleh and two other top executives would leave the company in a new management shake-up.
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In its latest move to restructure and shore up its stock, Sprint Nextel yesterday announced the immediate departures of three top executives, including Chief Financial Officer Paul Saleh.
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Wireless carrier Sprint Nextel Corp  plans to lay off several thousand employees to prove to investors it is serious about keeping down costs, the Wall Street Journal reported on Monday.
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Sprint (nyse: FON - news - people ) President and Chief Operating Officer Len Lauer also had overseen the telecom&#39;s consumer division.
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OVERLAND PARK, Kan.  -- Channel surfing is moving off the couch as Sprint Corp...
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Verizon Wireless and Sprint (NYSE: FON) are giving their customers a break, cutting their fees for number portability, which the carriers have charged all customers to meet the costs of enabling wireless users to keep their phone numbers when they switch service providers.
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If you want to get out of your cellphone contract, try calling the company a few hundred times.
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Microsoft's Windows support forum found a throng of users yesterday complaining of their Windows Live OneCare subscriptions inexplicably showing up as having been terminated.
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Sprint announced a new suite of security services for its wireless users that includes authentication, threat protection and policy enforcement on smart phones from any wireless service provider.
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Sprint Nextel Corp , the third  largest U.S. mobile service, said on Thursday Chief Financial  Officer Paul Saleh and two other top executives would leave the  company in a new management shake-up.