Poll finds Medicare hotline callers frustrated
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Callers to the U.S. government&#39;s  hotline for the Medicare health program for senior citizens are  increasingly frustrated by the service, according to a poll  released on Thursday.
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Thousands of Massachusetts senior citizens with Medicare drug benefits have received automated phone calls from Blue Cross Blue Shield of Massachusetts in recent days asking them to repay up to $1,400 because Medicare failed to automatically deduct monthly premiums from their Social Security checks.
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I&#146;m on teleconferences several times a day. They&#146;re either great, or a mess. Some people don&#146;t know how to start one; other times there&#146;s no one in charge of moving the call forward or there&#146;s no agenda. Sometimes you don&#146;t know who is on the call. Save yourselves!
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The message, "This call may be monitored for quality assurance purposes," is so common that many callers assume no one is listening. But they would be wrong.
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About half of adults in middle-income families reported serious problems in paying for their health care while even those in more affluent circumstances said they had troubles with medical bills, a new survey found.
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Experts fear chaos will ensue for nursing home residents under new rules because many of them aren&#39;t capable of choosing from the myriad of plans.
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As the two parties brace for the coming debate over restructuring Social Security, polls and focus groups for both sides have shown that voters -- especially older ones, who vote in disproportionately heavy numbers -- distrust any change that has the word "private" attached to it.
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Auto-dialler programmes have plagued Irish phone users since the beginning of the year. The Commission for Communications Regulation (ComReg) has received some 300 phones calls from consumers regarding excessive
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When folks in the health-care field start crapping all over a major data collection institute such as the Canadian Institute for Health Information, you know that they&#39;re a little on the defensive.
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The costs of caring for elderly  people with diabetes, a growing population, are threatening to  overwhelm the system designed to pay for their medical care,  according to a new analysis of Medicare claims.
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Members of Congress expressed concern about new data indicating that Medicare pays private health plans more than it would cost to care for the same patients in the traditional program.
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Be aware of the Medicare drug plan's gaps.
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A majority of Americans want to see  few changes to Social Security and most oppose private  accounts, according to a poll from the seniors' group AARP,  which is fighting a White House plan to overhaul the program.
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Police and firefighters need more accurate data on mobile callers. The FCC has some ideas--but fixes aren't cheap.
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WASHINGTON - A day before the first presidential debate, the government's health policy watchdog raised concerns that early mailings to seniors about the new Medicare prescription discount cards championed by President Bush were confusing or inadequate.   "We found that these beneficiaries received very little mail from drug card sponsors that would enable them to make an informed choice among cards," the Health and Human Services Department inspector general wrote in the Sept...
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A blistering audit claims the state&#39;s Medicaid system is in such disarray that 1.4 million pills are missing, thousands of people who are dead or lack Social Security numbers are getting millions of dollars in benefits and abuse of mental patients may be
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Millions of older Americans are confronting a temporary break in their Medicare drug coverage this month that will require them to pay the full cost of their prescriptions or face the painful prospect of going without.