Holiday woes trigger US probe of airline service
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The Department of Transportation launched a formal investigation yesterday into the weekend's travel disruptions at US Airways and Comair that left thousands of passengers stranded or separated from their baggage.
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IMPERIAL, Pa. Some passengers express concern about US Airways&#39; latest bankruptcy filing, even though the airline vows to continue operating a normal schedule.
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The Transportation Department launched a formal investigation yesterday into the travel disruptions at US Airways and Comair last weekend that left thousands of
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Thousands of passengers were stranded across the country on Christmas, and many others arrived without suitcases full of gifts as USAirways and Comair struggled with computer, staffing problems.
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The US government will investigate why passengers were stranded so long on JetBlue Airways Corp. and American Airlines planes, increasing pressure on the nation's carriers to improve service.
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A rich record of employee discontent emerges from question-and-answer sessions at US Airways.
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Philadelphia, December 28 - Transportation Secretary Norman Mineta has ordered an investigation of Comair and US Airways for problems that seriously hampered holiday travel.
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Disagreement regarding passenger data could ground thousands of flights.
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Department of Transportation Monday launched a formal investigation of US Airways and Comair, which left thousands of passengers stranded or separated from their baggage.
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Although e-mail is beginning to replace first-class mail, carriers for the United States Postal Service still struggle through the holiday season.
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The Department of Transportation will investigate a computer glitch that stranded U.S. travelers over the weekend.
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U.S. airlines, after a Christmas weekend that snarled thousands of travelers' holiday plans, will face a government review of whether they are living up to customer service commitments made five years ago, the U.S. Transportation Department's top auditor said on Monday.
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Business News, NEW YORK, A computer glitch at Delta Air Lines Inc.&#39;s regional carrier Comair that stranded thousands of travelers over the Christmas weekend was largely due to a system that was old and operating beyond capacity, a source familiar with the
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Philadelphia - The United States&#39; top transportation official ordered an investigation of two airlines that cancelled hundreds of flights over the holiday weekend because of computer and staffing problems, stranding thousands of travellers.
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Thousands of holiday travelers spent much of the Christmas weekend in airport terminals because of a trifecta of poor weather, labor unrest and computer meltdowns.
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Travel: Airline travellers could face disruption at Christmas as union confirms call for ballot on industrial action.
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Traveling this Thanksgiving may not be as easy as it was last year. And that is both good and bad news. On the upside: The long lines at airports