Cisco borgs call center software maker Latigent
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Tastes like Web 2.0, chicken In brief Cisco Systems is to buy Latigent, a Chicago-based call center software maker, for an undisclosed sum.â¦
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Fujitsu and Cisco Systems, both high end hardware manufacturers are joining forces. Earlier, Fujitsu bundled their strengths with popular phone company Siemens.
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Selling a &#36;1 million server software requires more finesse than selling a Crock-Pot, right? Maybe not. Some of the biggest names in technology, like Cisco Systems, Microsoft, BEA Systems and PeopleSoft, now use a tactic traditionally reserved for unwitting consumers after 6 p.m.: the cold call.
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Cisco Systems Inc. channel partners will be able to offer real-time monitoring of enterprises&#39; networks after the company agreed to acquire NetSolve Inc.
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Cisco Systems&#39; Linksys division is set to enter the consumer VoIP (voice over Internet Protocol) space this week through a deal with Vonage Holdings to provide customer equipment for that company&#39;s Internet-based telephone service.
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SAN JOSE, Calif. -- Cisco Systems, Inc. (Nasdaq:CSCO - News), today announced that several global carriers and research networks are now deploying and trialing the Cisco CRS-1 Carrier Routing System as a key
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Cisco said that its IP Phone allows unconstrained Gigabit Ethernet-enabled bandwidth from the network to desktop phone. Cisco&#39;s Catalyst 6500 Supervisor Engine 32 has been enhanced to allow customers to enable
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(InfoWorld) - IBM has offered to buy Telelogic, a Swedish developer of software development tools, in a cash deal valued at 5.2 billion Swedish krona, or about $745 million, the companies announced Monday. IBM plans to make Telelogic a part of its Rational tools division, the companies said. Telelogic makes products for managing complex software development projects, a category known as application lifecycle management. It also has tools for business process management and other areas. Telelogic is advising its shareholders to accept the offer of 21 krona per share, which it said is a premium of 21 percent over Telelogic's closing share price on May 31, when speculation about a potential takeover of the company began. Combining with IBM would allow Telelogic to expand worldwide and offer a more complete set of products for complex software development, Telelogic Chairman Bo Dimert said in a statement. The offer requires approval from competition authorities as well as from Telelogic's shareholders. IBM said it made the offer through a wholly owned subsidiary in Sweden. Telelogic has about 8,000 customers, mostly in the aerospace, defense, telecommunications, and electronics industries, according to an IBM statement posted on Telelogic's Web site. Offering an example of how the two companies' products might be used together, IBM said an electronics vendor might use their software to design a smart home network for consumers that can control entertainment equipment, security systems, and lighting.
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A small, Silicon Valley-based start-up with an AT&T heritage is now working side-by-side big partners such as Salesforce.com and Adobe in an effort to revolutionize voice calls as we know them today.
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InfoWorld - IBM has offered to buy Telelogic, a Swedish developer of software development tools, in a cash deal valued at 5.2 billion Swedish krona, or about $745 million, the companies announced Monday.
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Logicalis, Inc., a global provider of high-performance technology  solutions and a Cisco Gold Certified Partner, today announced it was  recognized for Cisco Customer Satisfaction Excellence.
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InfoWorld - After promising to turn the client software for its CTA (Cisco Trust Agent) into an open-source application, Bob Gleichauf, CTO of Cisco's Security Technology Group, said that the company has not made up its mind yet about the future of the software.
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A new appliance and new software announced today by Cisco are designed to help business users improve application performance over networks.
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(InfoWorld) - IBM Corp. and Cisco Systems Inc. plan to release a jointly developed product in July as part of an expansion of their existing alliance around telecommunications network management and service assurance, the companies said Thursday. The new offering, Cisco Assurance Management Solution, integrates Cisco's Active Network Abstraction (ANA) device management and mediation technology with IBM's Tivoli Netcool/OMNIbus and Netcool/Precision management software, according to Alan Ganek, chief technology officer, IBM Tivoli Software. The vendors have been working on the product for about a year, he said. Ganek's hopeful that the new product will appeal not only to telecom carriers but also to large enterprises such as financial services providers that are looking for a simpler way to manage their heterogenous networks. IBM does have "very high expectations" about the likely revenue the codeveloped product might generate, Ganek said, though he declined to name a figure. IBM and Cisco also didn't provide any financial details about their expanded relationship. "IBM's overall partnership with Cisco has largely been around the services area," Ganek said. "This new one really gets into our development teams in the software world." IBM and Cisco struck a broad-based strategic alliance back in 1999 and in recent months have been collaborating on multiple fronts including an expansion of their unified communications partnership and a combined cooperative support offering. The first version of Cisco Assurance Management Solution will offer features including network fault monitoring, trouble isolation and real-time service-level event management. Future versions of the software will include more of IBM's Tivoli systems and network management technology, Ganek said. The next natural additions would be the Tivoli Change and Configuration Management Database and Tivoli Monitoring, he added. Over the long term, new releases of Cisco Assurance Management Solution could also include technology IBM acquired from the purchase of network performance monitoring software company Vallent, Ganek said. IBM closed the purchase of Vallent in February and the software became part of its Tivoli business unit. IBM gained access to the Netcool software after buying network management specialist Micromuse in February 2006. It's also possible that IBM and Cisco may release other jointly developed software, he added. Ganek stressed that the IBM/Cisco relationship isn't exclusive and that IBM also has "great relationships" working closely with most of the other network equipment providers. Cisco's ANA already interoperates with other members of the Tivoli family including Tivoli Netcool/Impact and Tivoli Business Service Manager. Cisco has been rebranding IBM's Tivoli Netcool as Cisco Info Center for some time and it's being used by more than 500 of its customers. Â
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August 23, 2004 -  - Cisco Systems, Inc. (www.cisco.com) today announced, with the support of Microsoft, the Cisco Customer Relationship Management (CRM) Communications Connector developed for Microsoft Business Solutions CRM.
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Cisco Systems Inc., the world&#39;s largest maker of computer-networking equipment, formed an alliance with Fujitsu Ltd. to increase sales to Japanese telephone carriers.
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Watkins buys Teksys Former Cisco UK boss Alan Watkins has jumped the fence into the channel with the buyout of Teksys, a Microsoft LAR (large account reseller).â¦