You broke it. Who fixes it?
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Apple thinks do-it-yourself PC repair is the wave of the future. But another PC maker has other ideas.
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Find help for problem devices that have been abandoned by the companies that make them.
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If you've ever wondered what to do first, we can help.
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A tip of the hat to Apple for product ruggedness: a MacBook Pro survives a gunshot during a Brazilian mugging. Plus: Teachers give Jobs the Rotten Apple award. In Cult of Mac.
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Tomorrow's domestic help at your service.
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Question We noticed yesterday that one of the branches on our new little redbud tree had somehow been broken off by strong winds that blew around here this weekend.
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Apple's Newton was a failure for its maker, but not for the die-hard Newton community. A leading researcher believes the user community has done a better job looking after the PDA than Apple ever did. By Leander Kahney.
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Computer failure points to the challenge of aging equipment.
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Like many of you, we were concerned by reports in the press a few weeks ago alleging poor working and living conditions at a manufacturing facility in China where iPods are assembled. We immediately began an investigation. To learn what we discovered, read our report on iPod manufacturing.
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Work could lead to patch for damaged tissue - MIT engineers are significantly closer to mending broken hearts. In a paper to appear the week of Dec 13 in the online edition of the Proceedings of the National
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This image gallery accompanies Robert Mitchell's blog, IPod teardown: Study reveals where the parts come from; where the money goes
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A big U.K. retail chain drops the 3.5-inch disk for good. How long until the United States follows? Plus: Tell us about your bizarre ringtones. In Gadget Lab.
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REPAIRING wrecked companies is a tricky task, whether they are in fashionable businesses like telecoms, or deeply unfashionable metal-bashing.
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A humorous look at what  should be on product warranty questionnaires.
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When something right can do you wrong.
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Blog: The software maker will cover the game console for up to three years for certain hardware failures. Microsoft says it is taking a charge of more than a billion dollars to cover the cost of the move, which followed an investigation into reports of problems
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I overheard a long-time hospital client talking to another support vendor today. The hospitalâs patient accounting department was attempting to send patient financial and billing data to a third-party biller. The vendorâs normal Web site was down, and they were trying to come up with an emergency fix.