Salesforce.com, Google form software alliance
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Software maker Salesforce.com Inc.  said it reached an agreement with Google  to make Web-based software applications that help businesses improve sales and marketing.
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Ziff Davis - Microsoft CRM leans on partners to fill functionality gaps.
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Not the interface you're looking for Salesforce.com's incredible disappearing act will continue next week the announcement of its latest platform and tools initiative to target developers.â¦
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IBM and Google have jointly unveiled portlet software that can be used gto integrate more than 4,000 Google Gadget services and utilities into the WebSphere portal.
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InfoWorld - Claiming Bloomberg and the Bloomberg Terminal&#160; lock customers in with a proprietary workstation and software accessed on an archaic keyboard, and that Bloomberg offers a deep but very narrow selection of financial feeds, Salesforce.com will announce on Tuesday a competitive Wealth Management Edition&#160; of its SaaS (Software as a Service) application for use by wealth management professionals.
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(InfoWorld) - Google and Salesforce.com will announce a partnership on Tuesday, a source close to the company in Europe said Thursday. Salesforce.com has scheduled an online news conference on Tuesday at 11 a.m. GMT at which Lindsey Armstrong, co-president of the company's operations in the EMEA (Europe, Middle East, Africa) region, will make a "strategic announcement." The source said it is safe enough to assume that the announcement concerns Google. In the U.S., Salesforce.com has said that it will make an announcement with "a leading Internet company based in the Bay Area" first thing on Tuesday. A Salesforce.com U.S. spokesman reached on Thursday declined to comment on the identity of the Internet company. The Wall Street Journal reported on May 21 that Google and Salesforce.com wereÂ holding talksÂ over a possible alliance that could see the two companies bundle Web-based applications. Both vendors declined to comment on the report. Google and Salesforce.com have each been rapidly expanding the online services they offer. Google has dramatically widened its scope from being a leading Internet search engine to encompass an ever-increasing range of other online services including desktop applications. Eight-year-old Salesforce.com has its roots as a hosted provider of CRM (customer relationship management), but has its sights set on becoming a platforms vendor using its AppExchange Web site, which it is in the process of fully commercializing as an online software marketplace. "We're a catalyst for change," Marc Benioff, Salesforce.com CEO, told financial analysts earlier this month. "Google, Amazon.com, eBay, and Yahoo inspire us. We want to duplicate what they do in the consumer world." He added that to his mind Salesforce.com was effectively "building an on-demand operating system." Benioff positioned Salesforce.com as still very much focused on growth. "We're just trying to get to a billion dollars in on-demand [software] before anyone else does," he said. "We're willing to do anything." At the same time, Microsoft, a prime competitor of Google in the search and Internet advertising arenas, is marshalling its own set of Windows Live online services, including a hosted version of its Dynamics CRM software. The Journal report suggested that Google and Salesforce.comÂ need to buddy up to take on MicrosoftÂ and avoid competing with each other. Teaming up could involve integrating Google's Apps suite with Salesforce.com's hosted CRM. The two companies have previously worked together around Google's Search Appliance and AdWords. There's also the possibility that the relationship might become much closer with Google potentially looking to acquire Salesforce.com at some point. Â ADVERTISEMENTIBM Information On Demand 2006Industrial Industry Leaders, please join us at IBM's premier information management global event, IBM Information On Demand 2006, October 15-20, Anaheim, CA. More IBM business and technical solutions content in one place than ever before! Select from  over 800 sessions. Register today!
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Hoping to find the same success in the contact center as it found with the sales force, Salesforce.com today added Supportforce.com to its application arsenal.
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By MICHAEL LIEDTKE  SAN FRANCISCO - Online software pioneer Salesforce.com Inc. will help Internet search leader Google Inc. sell ads as part of a partnership that falls short of Wall Street's anticipation since word of the alliance leaked last month.
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A major facelift and a lot of great new functionality!  The Sugar Team is excited to bring you the 2.0 release.  As you can see, hiring a UI engineer has taken the application to a whole new level of usability and appeal.  Who else has a pink UI?  We're also pleased to bring you the Leads module and significant improvements to the Contact module with vCard support and a simplified way of entering a contact, account and appointment in the single "Create from Business Card" screen.   You can send us an email any time with your feedback at contact@sugarcrm.com.  Our goal continues to be to build the sales automation system that you have always wanted, so your input is vital.  Check out http://www.sugarcrm.com for more details on the latest product roadmap, support forums, detailed product information and much more.  We hope you find this a useful tool for building your business.  Enjoy!  The Sugar Team    -=Included Features=- An overview of the features in this release.   Leads New to 2.0, put standardized processes into practice to make sure all sales reps use the same, consistent lead qualification methodology. With the click of a button, quickly turn leads into opportunities. With the Sugar Sales Leads module, you can also easily manage rented lists and prospect data separate from your customer data.  Import and Export Import contacts and accounts from CSV (comma separated values) files.  Users can also easily export data from the system to CSV files.  Opportunities Sugar Sales provides a complete, yet easy-to-use Opportunities module.  From deal size to each contactâs role, from listing the competitors to tracking the lead source, sales reps can easily manage each sales opportunity to completion.    Accounts & Contacts With the Accounts & Contacts module, you can easily enter and update key account and contact information. Tracking and staying in touch with your customers is simply a click away.   Activity & Task Management Managing your customer interactions is at the heart of a sales automation application. Sugar Sales provides a simple and clean set of tools for quickly tracking tasks, phone calls, emails and meetings.   Notes & Attachments Easily keep notes on every contact, opportunity or account. New to v1.5, add file attachments to notes.    Home Screen  Focus on the right activities with a quick view of your top opportunities, pipeline, today's appointments and task list.  Dashboard  A picture is always worth a thousand words.  With the dashboard module, you can graphically view how your opportunities breakdown by sales stage or industry.  New to v1.5, you can customize the charts to display the data you want.  Administration  Easily manage all the users in the system, their passwords, user interface themes and more.    -=Future Planned Features=- What we're working on next.   Internationalization  Support for local and localized date and time display.   Accounts & Contacts Easily sync customer contact information between Sugar Sales and MS Outlook and Palm devices.   Activity & Task Management Plug-ins for PDAs and email applications that deliver a best-in-class open source solution for tracking key customer information in your PDA quickly and easily.  Notes & Attachments Ability to enter HTML notes. Also provide for full-text searching across text or HTML notes as well as most file attachments.  Dashboard  More dashboard charts including the ability to customize the charts by time ranges, deal size and more.   The latest release can be found here: https://sourceforge.net/project/showfiles.php?group_id=107819&package_id=116411
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OCTOBER 25, 2004  - PeopleSoft Inc. today will announce that it&#39;s porting the sales force automation module from the latest version of its CRM software to Research In Motion Ltd.
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In an effort to better compete with rival Microsoft, Google and Salesforce.com said Tuesday that they would collaborate on several services aimed at small business.
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Google Inc. has formed a partnership with Capgemini SA, which will provide IT services to large businesses that adopt the Google Apps Premier Edition hosted suite of collaboration and communication software.
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Everyone knows Salesforce.com Inc. as the company that pioneered software as a service (SAAS) and survived the dot-com bust when many other application service providers (ASPs) didn't. Now, Chairman and CEO Marc Benioff said the company is ready to take on Microsoft Corp. as a leading development platform provider, a strategy he unveiled as "Salesforce.com 2.0" in New York on Tuesday.
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Electronic forms capabilities added to application server.
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SEPTEMBER 29, 2004 (IDG NEWS SERVICE) - Hosted CRM evangelist Salesforce.com Inc. began a new branding campaign this week to draw attention to its customer service support functionality, launching a new Web
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BERKELEY, California  - Web search leader Google  Inc.  and marketing software maker Salesforce.com Inc.   said on Tuesday they have jointly developed a new  product that lets Google advertising be resold using Salesforce  software, as part of a wide-ranging alliance.
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A customer can connect to Google's AdWords and create an ad linked to particular search results. Anyone clicking on that ad is then encouraged to complete a form with their contact details, which then automatically becomes a new lead in Salesforce.com's CRM package.