Nortel opens network management center in India
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(InfoWorld) - Nortel Networks has set up a network management center in Delhi, India to service its customers worldwide. The center is to provide network management, technology transformation, and hosted application services for multivendor, multitechnology telecommunications networks serving both local and multinational companies, Nortel said Monday. Nortel already runs similar centers in London and Raleigh, North Carolina. The companyâs decision to locate a center in India was based on the easy availability of low cost talent in India, said Ravi Chauhan, Nortelâs managing director for India. Having a center in India will also enable Nortel to better offer round-the-clock support to global customers, he added. Indiaâs telecommunications market is also booming, as over 6 million new mobile phone subscribers are being added each month. One of Indiaâs leading service providers, Bharti Airtel already uses hosted contact center services and an interactive voice response (IVR) technology from Nortel to provide customers with a virtual, multilingual storefront for ordering new services and completing routine transactions. Nortel hopes to sign up more customers in India soon, Chauhan said. A number of telecommunications companies including Nokia haveÂ set up network operations centers in India.
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(InfoWorld) - General Electric has selected Indian outsourcing company HCL Technologies to set up and operate GE's development centers in India and China. HCL, of Noida, near Delhi, will set up and operate the centers over three years, HCL said on Monday. It declined to give specifics, but such centers often develop software for use internally by companies. Many multinational companies have tapped Indian expertise for setting up development centers, hiring staff and managing these centers. Under the build-operate-transfer (BOT) model, for example, the Indian partner sets up the facility, hires staff, and manages the development work for the foreign company until it decided to make the operation its own subsidiary. British insurance company AvivaÂ announced last month that by January 2008 it will move over 5,000 business process outsourcing (BPO) staff from Indian service providers to Aviva Global Services, its offshore division in India. The company had executed BOT agreements with its suppliers. GE, of Fairfield, Connecticut, already outsources software development to a number of Indian outsourcing companies, including Tata Consultancy Services and Satyam Computer Services.
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AOL plans to launch on Wednesday Hindi  and Tamil language versions of its Internet portal in India as  part of an aggressive global expansion that will see it in 30  regions by the end of 2008.
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Nortel Networks Corp. NT.TO NT.N,  one of the world's biggest telecom equipment makers, said on  Tuesday it has been granted a court order allowing it to hold  its 2004 annual general meeting no later than May 31, 2005.
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Nortel has won a $5m contract from BT to help the telco use Internet Protocol (IP) technology to upgrade its call centres around the UK.
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An alliance with Nortel has produced a certified, hosted service for large corporations and government institutions.
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One of India&#39;s leading telecommunications providers will use Cisco Systems&#39; gear to build its new Ethernet-based broadband network.
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(InfoWorld) - Nortel Networks reached a definitive agreement to sell its UMTS (Universal Mobile Telecommunications System) business to Alcatel-Lucent on Monday, locking down a nonbinding agreement announced in September. The Brampton, Ontario, company is selling the 3G (third-generation) infrastructure business so it can focus on developing faster 4G mobile systems and supporting customers with earlier CDMA (Code Division Multiple Access) and GSM (Global System for Mobile Communications) technologies. "We didn't have the scale or momentum to be where we wanted to be and to be able to lead in this space," said Richard Lowe, president of Nortel's Mobility and Converged Core Networks unit. The deal is part of an overall restructuring kicked off by President and Chief Executive Officer Mike Zafirovski after he took over Nortel last year. The company is trying to cut costs to become more competitive and turn around years of poor financial performance. When Nortel signed a memorandum of understanding to sell the UMTS business earlier this year, Alcatel was in the process of closing its merger with Lucent Technologies Inc. Those companies closed their deal and became Alcatel-Lucent last Thursday. What Nortel now has is a binding agreement to sell the UMTS business, which it hopes to close by the end of the month. Alcatel-Lucent will pay US$320 million for the business, minus certain deductions and transaction-related costs. The timing of the agreement just days after the Alcatel-Lucent deal closed was a coincidence, said Alcatel-Lucent spokeswoman RÃ©gine Coqueran. About 1,700 employees from Nortel's UMTS unit will move to Alcatel-Lucent, the companies said. That includes substantially all the research and development team and a portion of other employees in other roles such as sales and support, Lowe said. Nortel will now focus its research on what it calls 4G technologies, including WiMax, EV-DO (Evolution-Data Optimized) Revision C, and the LTE (Long-Term Evolution) generations of UMTS, according to Lowe. All these eventually will deliver multiple megabits per second of bandwidth to mobile devices, he said. Â
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The Royal Canadian Mounted Police (RCMP) have launched a criminal investigation into the financial accounting practices of network gear maker Nortel Networks Corp. just days before the company is set to release some of its restated financial results.
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Cisco Systems decision to acquire NetSolve means that its channel partners will be able to offer real-time monitoring of networks.
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TOKYO -- Cisco Systems will open a Tokyo-based research and development center focusing on Internet software and routing technologies in February 2005, the company said in a statement on Thursday.
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Nortel Networks Corp.  NT.N  NT.TO said on Monday the Royal Canadian Mounted Police told  the company it will begin a criminal investigation into  Nortel's financial accounting.
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Nortel Networks Corp.   one of the world's largest telecom equipment makers, reported long-delayed results for the first half of 2004 on Tuesday.
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LONDON (CP) - BT Group PLC has awarded a contract worth $5 million US to Nortel Networks for voice-over-Internet technology designed to link almost 10,000 agents into a so-called virtual contact centre.
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Alcatel  unveiled on Friday a  preliminary agreement to buy Nortel's  third generation  cell phone network unit for $320 million, aiming to achieve  greater scale amid cut-throat price competition.
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Cisco Systems signed an agreement on Wednesday to acquire network management start-up Jahi Networks for $16 million. Jahi, a San Jose, Calif.
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Nortel Networks is pushing its security features to the forefront with a series of updated products and a new relationship with security vendor Symantec.