Retailers get tough on returns
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In an effort to curb fraud, many stores require photo ID or other personal information. By Wendy Tanaka. PHILADELPHIA -- With the holiday presents mostly opened, a trip to the merchandise return counter can&#39;t be far behind.
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This retailer's still trying to loosen up.
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Some hubs of cheap retail are struggling, but not all of them.
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There used to be a time when you could return just about anything to the store as long as you had a receipt. But now, even a receipt may not be good enough.
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The "cheap chic" retailer's results are hit-or-miss.
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Business & money: After a gloomy Christmas, retailers are pessimistic as debt-laden customers face reality
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NEW YORK -- With a weak back-to-school season behind them, the nation's retailers are focused on the holidays and what steps they need to take to get consumers excited about shopping again. That could mean some quick merchandise changes and more aggressive discounting than they originally planned.
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The nation's retailers reported mixed results in January as frigid weather came too late in the month to help merchants clear out winter inventory. But stores' business was boosted by redemption of holiday gift cards.
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Don't get stuck with dud holiday gifts. Tips on avoiding gift return traps.
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Discounts can permanently condition consumers to expect the product for less, hurting sales when it bounces back to full price.
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Retailers reported mostly gloomy December sales results, hurt by snowstorms as well as deep discounting aimed at getting cash-strapped consumers to open their wallets during retail's most important month.
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The holiday season always turns the  spotlight on retailers and the glare could prove too much for  some merchants already under close scrutiny, industry analysts  said.
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PHILADELPHIA - Now that gifts are unwrapped, a trip to the merchandise return counter can&#39;t be far behind. Just be sure to take along your receipt - and a photo ID.
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The holiday shopping season is entering the home stretch. And with some retailers depending on seasonal spending for half or more of their sales, the stakes are high.
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NEW YORK -- The nation's retailers reported mixed results in January as frigid weather came too late in the month to help merchants clear out winter inventory. But stores' business did get a lift from the redemption of holiday gift cards.
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Many U.S. retailers are expected to report disappointing December sales later this week, hurt by everything from the challenging economy to unfavorable weather to the calendar, which shifted more holiday sales to November.
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If you can bring yourself to just do it, returning things bought! on the Web is getting easier.