No messages lost in BlackBerry outage, RIM says
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Research In Motion acknowledged&#160;an outage&#160;left users in the Americas without access to their BlackBerry e-mail service on Monday, but said no messages were lost during the incident.The outage started at around 3:30 p.m. Eastern time and lasted for about three hours, causing &quot;intermittent delays&quot; for data services, RIM said in an e-mail statement released hours after normal BlackBerry service had been restored.&quot;No messages were lost and message queues began to be cleared after normal service levels were restored,&quot; RIM said, adding that voice and SMS services operated normally during the outage.RIM offered an apology to users affected by the outage, but did not offer an explanation of what happened. The company only said it &quot;continues to focus on providing industry-leading reliability in its products and services.&quot;Monday&#39;s outage echoed a similar disruption that took place on April 17-18, 2007. RIM blamed the earlier service disruption on the introduction of a new software routine meant to optimize system cache memory. The problems caused by the introduction of the new routine were exacerbated by the poor performance of back-up systems, RIM said at the time.After&#160;the April 2007 outage, RIM promised that aspects of its testing, monitoring, and recovery systems would be enhanced to prevent a recurrence of the incident.&#160;
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BlackBerry demand looks set to continue Reg Technology Panel A little while ago, a Reg Reader poll seemed to indicate that the Microsoft threat was going to clip the wings of RIM in the enterprise mobile messaging and applications space.â¦
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Research In Motion says messages were delayed, not lost, during the 3-hour service outage on Monday.
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Some BlackBerry users in North America experienced problems on Friday when a software issue meant that the email service shut down, leaving the handheld device&#39;s email capabilities disabled.
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Research In Motion's (Nasdaq: RIMM) quad-band  BlackBerry 7100t with  PDA capabilities is a GSM/GPRS (850/900/1800/1900 MHz) cellular handset that can make and receive phone calls in more than 100 countries around the world.
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After an outage Tuesday morning knocked out phone service to an estimated 20,000 locations in West Virginia, FiberNet -- the company whose systems failed -- is still working on the problem over 24 hours later. Hospitals and police departments have been given priority, however, and most had phone service restored early Wednesday.
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Research In Motion's ubiquitous BlackBerry experienced a "critical severity outage" on Monday afternoon that left users stranded without wireless e-mail access, its maker said.
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EQO service uses local minutes and data instead Internet phone service specialist EQO has added BlackBerry to the list of around 400 handsets that it says can now make local-rate or free international calls - without using Wi-Fi or VOIP to the handset. Users also get cheap text messaging and free access to all the popular IM services, the company said.â¦
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Research In Motion acknowledged an outage left users in the Americas without access to their BlackBerry e-mail service on Monday, but said no messages were lost during the incident.
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Haven't we heard that before? A three-hour outage that left many BlackBerry users unable to send and receive email was the result of an upgrade gone wrong.â¦
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AT&T's wireless data network is down in the Midwest and Southeast U.S.,  and BlackBerry and iPhone users are without data services. AT&T said service was expected to be back up soon.
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Research In Motion said problems with a routine upgrade of an internal system appears to have caused the massive outage that left BlackBerry users without e-mail service for hours on Monday.
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Research In Motion (RIM) (Nasdaq:RIMM) (TSX:RIM) today introduced the innovative new BlackBerry 7100v(TM) for mobile professionals, further expanding choice for Vodafone&#39;s BlackBerry(R) customers.
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(InfoWorld) - BlackBerry maker Research In Motion (RIM) announced record high subscriber growth and strong device shipments in its first quarter, a sign that some users aren't putting off smartphone purchases ahead of Friday's iPhone launch. In fact, RIM says theÂ hype around Apple's iPhoneÂ has helped its business by focusing attention on multi-function handsets. "I think [Apple] did us a great favor because they drove attention to the converged appliance base...we think the attention given to [the iPhone] and its impact on the dynamic has been overwhelmingly positive for us," said Jim Balsillie, co-CEO at RIM, in a conference call on Thursday. RIM signed up 1.2 million new BlackBerry subscribers in the three month quarter ending June 2, pushing its total to over 9 million accounts. RIM executives cited strong growth in India, in particular. Sales and net profit at the company both hit all time highs, with sales at US$1.08 billion, up 76.5 percent year-over-year, and net profit up 73.2 percent to $223.2 million. The company expects to break more records in its second quarter. RIM forecast that it will add 1.325 million to 1.375 million new subscribers in the quarter with the potential for sales to reach almost $1.4 million. "The momentum we are seeing in terms of product launches, carrier support in terms of product launches of BlackBerries, and subscriber additions is exceptional, and we believe it will continue on into the second half of the year," said Balsillie. Device shipments will also continue to soar. RIM expects to ship 3 million units in the second quarter, up from 2.4 million in the first quarter, due mainly to new products such as the BlackBerry Curve, as well as continued strength in older models such as the BlackBerry Pearl and 8800, RIM executives said. Â
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InfoWorld - BlackBerry mobile data services were disrupted Monday afternoon due to a problem with Research In Motion's infrastructure, apparently affecting customers of all major North American mobile operators, an AT&T Wireless spokesman said.
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Sprint Nextel Corp.  said an  outage of its cellphone service in parts of the New York  borough of Queens on Thursday was caused by water damage to  network equipment due to a burst pipe.
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The second major outage of BlackBerry service in less than a year is an embarrassment for Ontario-based Research in Motion, the maker of BlackBerry devices.