EDS, Siebel partner for tailored business packages
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EDS this week will kick off a partnership with Siebel Systems, taking the first step in a new vendor-relationship strategy emphasizing deeper links with fewer vendors.
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A new report by IDC finds that A fluid and tightly integrated partner ecosystem will be one of the key drivers behind any enterprise software vendor's ultimate success in the marketplace.
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Taking a page from major enterprise software providers like Oracle and SAP, Microsoft announced this week Business Ready Customer Care, an initiative that includes major enhancements to its maintenance and support program for Microsoft Dynamics, ERP and CRM, applications.
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REDWOOD SHORES, Calif.âWi-Fi access provider iPass Inc. has tightened its grip on the business traveler market with a newly announced partnership with Connexion by Boeing that will give iPass enterprise
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Excellus Blue Cross Blue Shield is looking into the use of enterprise mashups as a way of providing its customer service agents with quick access to data from disparate IT systems.
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InfoWorld - After a year of pilots and trials, Siebel Systems jumped with both feet into the SMB market Tuesday, announcing a new approach to offer Siebel Professional CRM applications to SMBs (small and midsize businesses) -- companies with revenues up to about &#36;500 million.
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Siebel Systems today unveiled a series of initiatives to help companies roll out software implementations more successfully and consolidate customer views in real time.
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The Tokyo and London stock exchanges said Friday that they had agreed to work on a business alliance aimed at boosting their international presence.
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InfoWorld - WebEx, a company best known for Web conferencing, announced this week that it will use its WebEx Connect desktop technology to host Oracle's Siebel CRM On Demand.Â
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Business software maker Siebel  Systems Inc. SEBL.O on Wednesday reported a quarterly profit,  after a year-earlier net loss, driven by a healthy rise in  license revenue.
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Electronic Data Systems Corp. (EDS) is beginning to implement a new vendor-relationship strategy emphasizing deeper alliances with fewer vendors.
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(InfoWorld) - BEA Systems and Adobe Systems are partnering on rich Internet application development in an arrangement incorporating both SOA and Web 2.0 concepts. The deal is being announced Tuesday at the BEAWorld San Francisco conference. BEA will bundle Adobe Flex Builder 2 software with the BEA Workshop Studio Java development environment. Through this bundling, developers can build cross-platform rich Internet applications that integrate with SOA and Web 2.0 infrastructure. Enterprise mashups also can result. "[The agreement] gives our developers access to the most innovative, rich Internet application platform," said Bill Roth, vice president of BEA's Workshop business unit. In the second part of the announcement, Adobe will distribute evaluation licenses of the BEA WebLogic Server Java application server with Adobe LiveCycle Enterprise Suite software for building customer engagement applications. Combining Flex Builder and Workshop Studio is intended to give developers a workflow for building applications like interactive dashboards, customer and employee self-service applications, and business-to-business systems, BEA said. Applications are deployed using the Adobe Flash Player runtime. BEA's Workshop Bundle includes Flex Builder 2, Adobe's Eclipse-based IDE, and the Adobe Flex SDK, which is slated to be released under the open-source Mozilla Public License. The bundle is to enable developers to add rich interactivity to enterprise applications. While Workshop already features an SDK and IDE, Roth insisted there was no redundancy. Both Adobe and BEA have built on the Eclipse platform. "That allows both Workshop and Flex Builder to exist in one IDE." Roth said. "Eclipse provides the basic IDE framework. Workshop and Flex fill it out." Rich Internet applications developed with Workshop and Flex can be integrated with other BEA products, such as offerings from the WebLogic and AquaLogic families. This provides enterprise benefits pertinent to Web 2.0 and SOA, BEA said. Applications can be deployed using the planned Adobe Integrate Runtime technology for extending rich Internet applications to the desktop. "The Web 2.0 angle is, I think, really where Flex is really strong in allowing a more focused user interface and allowing a richer environment," Roth said. "Web 2.0 is about collaboration," and interacting with the customer, he added. For SOA, Adobe's architecture offers the notion of presentation services as well a framework for Flex applications to integrate with standard enterprise Java applications and SOA, Roth said. BEA's endorsement of Flex does not necessarily mean the company is choosing it over the popular AJAX (Asynchronous JavaScript and XML) technique for Web development. "In fact, we view both AJAX and Flex as being important rich Internet options, and our customers are looking for that," Roth said. "We found that segments of the customer base that are more developer-centric have a preference for AJAX while those who are more concerned with the interaction and have fairly significant interaction needs in terms of flexibility and creativity tend to go with Flex," especially in an enterprise context, he said. AJAX leverages HTML and JavaScript while Flex runs in the Flash Player, extends the browser, and has capabilities around graphics rendering, animation, and client code performance, said Adobe's Phil Costa, director of product management for Adobe Flex and ColdFusion. The Flex programming model focuses on data-driven applications as opposed to HTML, which was developed primarily around a documents paradigm, Costa said. Workshop bundled with Flex Builder 2 is due to be available by the end of the year with pricing starting at $899 retail. Also under the agreement, customers can deploy LiveCycle ES applications that leverage characteristics of WebLogic Server including Java Message Service to support business events, clustering and failover. Web services interoperability technologies are supported such as WS-I Basic Profile 1.1. While LiveCycle has worked with WebLogic Server before, users with this announcement will be provided with turnkey infrastructure for enterprise deployments. LiveCycle with WebLogic Server will available as a turnkey product early in 2008.
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Some months ago, enterprise applications provider JDA was all set to acquire QRS, a company that specializes in electronic data interchange (EDI), data synchronization, and catalogues, particularly for the retail vertical.
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Siebel Systems has agreed to acquire edocs, a maker of e-billing and customer self-service applications, for $115 million, Siebel said Friday.
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The longtime partners are expected to announce a new deal that looks likely to cover business services.
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Siebel unveiled &quot;Chapter 2&quot; of its CRM strategy this week in an effort to revitalise its sagging fortunes. Siebel has seen declining revenue and fierce competition from high-end rivals such as SAP, as well as from smaller companies such as Salesforce.
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Siebel Systems Inc. and Electronic Data Systems Corp. this week will announced a partnership to help companies avoid many of the costs and complexities of managing customer relationship management systems in enterprises.