T-Mobile offers coverage checks
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Do you live in a dead zone? T-Mobile has today extended its Street Check service to instore facilities, allowing staff to ensure that a customer will be able to get decent coverage before buying a phone.â¦
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KANSAS CITY, Mo. -- Sprint Nextel Corp. unveiled on Thursday a new service that allows mobile handset customers to buy and compare a wide range of products over their phone.
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Hands-on with the new T-Mobile handset finds a strong balance between cell phone and smart phone.
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The amount consumers are charged for making mobile phone calls while abroad is to be investigated by EU regulators.
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I might get an iPhone, but before I spend the money to switch carriers,  I need someone to test out the reception in my house.
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Europe : Mobile Internet now provides T-Mobile customers with a mobile broadband connection that will give them high speed Internet access wherever they are.
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IT APPEARS THAT Germany&#39;s T-Mobile has broken ranks and decided to test a complimentary IP based wireless technology,Flash-OFDM,in The Hague, the Netherlands.
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A UK insurer is fitting mobile technology to some policyholders cars to track their journeys as part of pay per mile motor insurance pilot.
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although they wouldn&#39;t know it from watching the company&#39;s commercials or shopping in its stores. The cell phone provider is expected
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New Yorkâs attorney general is looking into whether insurers overcharged patients for out-of-network doctors.
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T-Mobile's new Wi-Fi service for cell phones for the Seattle area requires one of two handsets.
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The service lets users make calls over Wi-Fi from their homes as well as T-Mobile hot spots.
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Customers should be able to keep their phones--not just their numbers--when switching carriers, some suggest.
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Price and coverage are the key issues affecting mobile users, a survey of European consumers finds.
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T-Mobile, the US wireless unit of Germany&#39;s Deutsche Telekom AG, won a contract to offer wireless Internet connections in Red Roof Inn&#39;s 359 budget hotels.
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Online tools can help workers assess their planâs health.
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(InfoWorld) - T-Mobile USA planned to launch its converged Wi-Fi and cellular service nationwide Wednesday, following theÂ introduction of the serviceÂ late last year in Seattle. The service lets users of a special mobile phone make calls over Wi-Fi from their homes as well as T-Mobile hotspots. Users can also make regular cell phone calls when out of range of a hotspot. Calls hand off between the two networks if a user moves from their home, for example, beyond the range of their Wi-Fi network. T-Mobile has been working on this service for around four years, said Mike Selman, T-Mobile director of marketing. The company began the project after asking customers what would make them give up their landline phones and rely only on their mobile. The answer they most commonly gave was that the phone had to work better in their home, he said. Because cellular networks often don't work as well indoors as outside, T-Mobile is using Wi-Fi to provide better service to customers in their homes. For now, customers can choose from a Nokia or Samsung phone. Each costs $50 with a two-year contract. Customers can use any access point, but T-Mobile encourages them to use either the D-Link or Linksys routers it offers. The access points, which are free after a mail-in rebate, come loaded with software that gives voice calls priority, helping ensure better quality. T-Mobile customers must have a cellular plan of $39.99 or more in order to sign up, and then must pay an additional $19.99 per month for unlimited local and long-distance calls from the hotspots. A family plan that includes up to five lines costs $29.99 per month. T-Mobile is also offering an introductory rate that doesn't expire. Customers who sign up while the offer is valid will pay $9.99 for one line and $19.99 for up to five. Users can also opt to have their Wi-Fi minutes count the same as their cellular minutes under a regular plan, and not pay the additional monthly fee. If a cellular and Wi-Fi network are both in range, the phones default to the lower-cost Wi-Fi network. Also, when users move from one network to the next, the call is billed based on which network started the call. For example, if a user begins a call on the cellular network and then walks into their home, even if the call is transferred to the Wi-Fi network, the entire call will count against their cellular voice plan. Users can make phone calls from any of T-Mobile's 8,500 hotspots across the country, located in Starbucks coffee shops and other locations. The phone automatically connects and authenticates at the T-Mobile hotspots. In many cases, customers can also use other hotspots. If the hotspot has no security, a user can connect to it and make calls. However, if a hotspot employs a browser redirect page that requires a user to agree to terms, the user won't be able to connect. That's because the available phones can't display HTML Web pages. Users can also type in a password to connect to a secured Wi-Fi network. Thomas Hagan, a T-Mobile customer in Midway, Georgia, who tried the service for four weeks, said he had no trouble using the phone in hotels, a local bookstore and his corporate Wi-Fi network. He found it very easy to set up the router in his home and connect to the phone to it. Overall, he was impressed with the call quality over the Wi-Fi network and didn't have any problems with calls dropping when transferred between the cellular and Wi-Fi networks. "The phone was a little larger than my existing phone, so that took a little getting used to," Hagan said, although he added that he ultimately took to the phone. Customers can only choose from two devices and they're both low-end flip phones with limited functionality. T-Mobile relies on technology called Unlicensed Mobile Access (UMA) to offer the service. On June 18, Cincinnati BellÂ launched a similar UMA service in its region. Operators including OrangeÂ in Europe have also launched the converged services.