Verizon Wireless tops satisfaction survey
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Verizon Wireless continues to have the most satisfied customers among cellphone companies in the Greater Boston market, but its rating has dropped slightly over the last year, according to a survey by Consumer Reports. Verizon scored the highest for customer satisfaction in all 17 US markets surveyed. On a 0 to 100 scale, Verizon posted a 71 in Boston, down ...
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Verizon Wireless, the largest US wireless company, said on Wednesday it was expanding its high-speed data service to all or part of 17 cities, under a $1 billion upgrade aimed at increasing customer spending on its services.
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Verizon Wireless, the No. 2 U.S.  mobile service, sees future growth coming from data services  like mobile downloads and from customers won over from rivals,  chief executive Denny Strigl said on Wednesday.
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Verizon Wireless, the largest U.S. wireless company, will expand its high-speed data service to 16 markets by the end of the year, the chairman of Verizon Communications Inc. said on Monday.
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AT&amp;T&#39;s wireless data networks in the Southeast and Midwest U.S. are down, causing BlackBerry and iPhone users to be without data services.The EDGE (Enhanced Data Rates for GSM Evolution) and UMTS (Universal Mobile Telecommunications System) services in those regions began having problems around 6:30 a.m. EST this morning, said Mark Siegel, an AT&amp;T spokesman. Voice calling has not been affected, but people trying to use wireless data services might have &quot;difficulty,&quot; he said.Several users of a BlackBerry newsgroup have reported being unable to receive data to their handsets. A systems administrator in Kansas reports that BlackBerry devices there are displaying a message that says &quot;data connection refused.&quot;AT&amp;T is still looking into what exactly caused the failure, but technicians have found a solution to the problem and expect the service to be restored by around 3:30 p.m. EST, Siegel said.The iPhone runs on the EDGE network, so users of the phones, as well as any other mobile device that receives data from either of the networks, will have problems using data services.In early 2007, Research In Motion implemented a software upgrade that caused its systems to crash, resulting in a BlackBerry service outage that started in the evening and lasted through the night. This time, the problem appears to be with AT&amp;T&#39;s network and not with RIM&#39;s infrastructure.
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A customer satisfaction survey names Netflix, QVC, and Amazon as most responsive.
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AT&T's wireless data network is down in the Midwest and Southeast U.S.,  and BlackBerry and iPhone users are without data services. AT&T said service was expected to be back up soon.
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Operating revenue at Verizon Communications increased 6.7 percent in the third quarter. Its wireless joint venture with Vodafone, Verizon Wireless, accounted for 40 percent of its revenue, with
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Verizon Communications Inc. VZ.N,  the largest U.S. telecommunications company, on Thursday  reported third-quarter earnings virtually unchanged from the  year before as wireless and high-speed Internet sales offset  losses of local phone lines.
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By Michael S Rosenwald, Washington Post Staff Writer  Verizon Communications Inc.
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Verizon Wireless is plotting a response to AT&T's widely-anticipated Apple iPhone offering.
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com October 15, 2004, 12:37 PM PT. Wired &amp; Wireless continues its reign at the top spot among IT priorities due to widespread IP telephony and wireless deployment.
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Enterprises are focusing the customer experience like never before. In fact, over 80 percent of those recently surveyed by Forrester Research say that customer satisfaction will be more important for them this year than last. Almost none indicated that it would be less important in the coming months.
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NEW YORK - About one-third of Internet users in the U.S. have used a wireless connection to surf the Web or check e-mail, according to a survey released Sunday.
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Q: I'm thinking about offering wireless Internet access at my restaurant, but I'm not exactly a technical person. So where do I start?  A: Good move, especially if you're competing with big-name coffee chains and sandwich shops.
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Get answers to your questions about boosting the speed and range of your wireless network.
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AT&amp;T already isn't winning rave reviews, but would any provider? Here are five things to hate about mobile carriers