Ask a Premier 100 IT Leader: Dan Agronow
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Dan Agronow, vice president of technology at The Weather Channel Interactive Inc., answers readers' questions about new job opportunities and skills development.
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Dare Obasanjo works at Microsoft.  In his blog post about the Yahoo layoffs, in a postscript, he indicates that Microsoft is interested in creating a Twitter clone.  I've said openly, on Twitter (and now here) that I would like to be part of a venture that aims to create a scalable Twitter. I've had several conversations with people who are attempting to do this. I haven't done a deal yet. My bet: There will be a lot of growth in Twitter in the coming years, and it seems likely that the Twitter company will not be able to scale their systems to meet the demand. There are features that should have been in the product and in the API months ago that are on the back-burner, likely due to Twitter's constant battle to meet meet demand (scaling). As a user, I'd like to view the product and the company as a black box, but that's impossible with the system glitches and outages. What users are doing now with Twitter is far more important, imho, than the servers, or the company. The company, understandably, thinks their issues are most important, but that's a matter of perspective. We don't own any stock in the company, so our perspective reflects that. To us, they're a utility. All this is a verbose way of saying that Microsoft applying their resources and scaling knowhow to this problem woud be an interesting development.
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A computer industry group asks President Bush and Sen. John Kerry a dozen questions so voters can compare the presidential contenders' tech plans. By Staci D. Kramer.
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This week we look at several ideas to creatively and productively use your autoresponder to transform the casual visitor into a profitable customer. By Nelson Tan. 1126
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Question: We're in the early stages of startup and beginning to shop for technology. We'll need basic hardware and software, plus many other technology and Web-based services to sell online, service customers and keep it all secure.
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The Story: Sun Microsystems has been in and out of the (metaphorical) grave more often than Count Dracula. The one-time king of the Internet servers suffered a body blow when the dot-com bubble burst, and since then it?s been a struggle to keep the company?s name on the buy lists of enterprise IT shoppers. That struggle has been chronicled by endless stories in the trade and financial press with headlines featuring bad puns like ?The Sun is setting.?                                                    Those days are finally, if quietly, coming to a close.[ Slideshow: 2007's top underreported tech stories ]In less than two years in the CEO?s chair, Jonathan Schwartz has put the company firmly in the black and, after years of bleeding, resuscitated Sun?s flagging software business and storage businesses, and put together a product road map that Morgan Stanley analyst Katherine Hubert calls its strongest in years.?You have to credit Schwartz because he understands the way to combine hardware and software,? says Bud Mathaisel, CIO of outsourced-IT provider Achievo. ?Although Sun?s image slipped from public view, they were making very competitive technology and pricing.?Sun?s line of Galaxy and blade servers are hits across a wide swatch of businesses, and its storage business is growing. Sun has already entered the market for quad-core servers (while rival AMD?s Barcelona remains problem-plagued), and in the next year or so Sun will roll out new server, storage, and networking products. Also, Sun acquired SeeBeyond in August 2007, a $387 million buy that positions Sun to become a vendor of choice in the race to provide the integration tools needed to support enterprises? SOA strategies.The powerful new hardware lineup, plus the enterprise service bus that came with SeeBeyond once again makes Sun core to the datacenter.Not all of the credit goes to Schwartz, of course. His predecessor, cofounder Scott McNealy, poured hundreds of millions into R&amp;D in the dark days of 2002 and created the UltraSparc T1 (or Niagara), the server chip that?s keeping Sun competitive with larger rivals IBM, HP, and Dell.What?s more, McNealy had the foresight to bring back hardware wizard Andy Bechtolsheim in 2004. Bechtolsheim led Sun efforts to design the AMD Opteron-based Sun Fire x64 servers ? better known by their code name ?Galaxy? ? that were key to Sun?s datacenter reentry.The Bottom Line: Sun?s transition from leader to laggard and back to contender has been very painful, particularly because of the deeps cuts in personnel Sun has been forced to make. But the numbers ? four profitable quarters in a row plus record margins ? as well as a growing list of wins, point to a company on the upswing. Sun may not be at the top of everybody?s vendor list, but once again, it?s worth your consideration.Complete list of 2007 underreported tech stories: 1.? Java is becoming the new Cobol 2.? Sun Microsystems is back in the game 3.? Hackers take aim at Mac OS X 4.? There are some threats you can worry less about 5.? Companies may have found a way around H-1B visa limits 6.? Open source?s new commercial strategy 7.? End-to-end Ethernet finally arrives 8.? Blade servers arrive for the masses 9.? BI is dead; long live BI 10. Balance of power shifts to software buyers
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At TechEd 2007 this morning, Microsoft's senior vice president Bob Muglia generated the biggest applause of the day (not related to the Christopher Lloyd cameo) by announcing the new Server Core installation option in the forthcoming Windows Server 2008 will have as one of its ready-made "roles" the ability to rapidly appropriate Internet Information Services in a command-line-only environment.
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This article is the first in a new, regular series of articles and interviews with top Microsoft program managers. Our goal is to give you a close-up, helpful and informative look at things
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It doesn't take a genius to catch on to the fact that in IT, innovation is a mandate. Push the envelope of what's possible, or find yourself relegated to wayside. But, to borrow a favored David St. Hubbins Spinal Tap aphorism, there's a fine line between clever and crackpot when it comes to making good on technological breakthroughs in the enterprise.                                                      It is in that spirit that we revisit last year's level-headed look at crackpot technologies that could transform the enterprise, putting the screws to a new rack of could-be enterprise contenders. But before you write off nanotech or direct brain interfaces as the next big enterprise thing, consider this:  [ For an in-depth look at last year's crackpot tech assessments, see: 12 crackpot tech ideas that could transform the enterprise ]  Of the dozen technologies we examined last year, several made significant enterprise-minded strides since we first assessed their IT prospects. Desktop Web apps, for one, lent credence to the conjecture that fat productivity suites might just have a shorter future than previously thought; solid-state drives popped up everywhere, from ultramobile laptops to the datacenter; and Sun's datacenter-in-a-box proved compelling enough for Google to move first to patent it. Even quantum cryptography received a vote of confidence, with Switzerland tapping the technology to protect parliamentary election transmissions.   Sure, some of this year's out-there technologies may prove fruit for future high-profile tech flops lists, but without forward-thinking, there would be no worthwhile enterprise advancement. So raise your eyebrows or your suspicions as you deem fit, and join us in assessing the potential each of the following technologies has to earn IT's respect or derision.  ? Nanotechnology ? Optical computing ? Pervasive computing ? Wireless power ? The $100 laptop ? Direct brain interfaces ? Enterprise supercomputing ? Virtual worlds
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Top Layer Networks--  Who:   Mike Paquette, Chief Strategy Officer- Top Layer Networks  What:  Mike Paquette will be among a panel of the leading security experts at the 2007 RSA Conference discussing Intrusion Prevention Systems and the next generation of network security.
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InfoWorld - In early December, InfoWorld Senior Writer Matt Hines had the opportunity to sit down with John Thompson, chief executive of Symantec, and David DeWalt, chief executive of McAfee, to interview the leaders about the strategic direction of their companies and where they see different aspects of the IT security market heading in 2008 and beyond.
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When Steve Sinchak's new Intel network card became "really slow" after upgrading his Windows Vista PC with a pre-release version of Service Pack 1, he tried uninstalling its software driver and replacing it with a new one.But to his dismay, the Chicago-area technology author and blogger found himself "stuck in a loop" during the InstallShield-managed process -- unable to replace his sluggish older driver with a new, peppier one."It's messed up to the point where I may have to use brute force to uninstall the driver, or wipe my hard drive and reinstall Windows Vista completely," he said.Sinchak's is an example, admittedly an extreme one, of the driver problems that forced Microsoft to take the unusual step of holding SP1's availability to users until March even while announcing its release to manufacturing (RTM) on Monday.Not even the hundreds of thousands of people who have already been testing Vista SP1, nor the many Windows developers accustomed to being able to download software on Microsoft's MSDN or TechNet Web sites immediately after RTM, will be able to get SP1 for another 6-8 weeks.And if you are one of the unlucky Vista users using a driver known to break and need reinstallation after the upgrade to SP1, Windows Update will quarantine you from getting SP1 until the driver is fixed."We want all of our customers to have the same good experience," said Microsoft senior product manager, David Zipkin, in an interview Monday. "That's why we're erring on the side of caution."Cancel or allow or shut up already?Service Pack 1 remains the milestone by which many companies and consumers judge when a Microsoft product is truly bug-free and mature enough to deploy. Any delay in SP1 could have an adverse effect on Vista uptake, which has been generally strong -- more than 100 million copies shipped -- despite a lukewarm market response.Zipkin points out that most drivers, once re-installed after the SP1 upgrade, should work properly.That was the experience of several Computerworld readers.Zipkin blames hardware vendors for failing to strictly follow Redmond's instructions on how drivers should be installed."The issue is that the drivers were not written per the spec we have on MSDN to ensure successful updates," he said, a spec that "has been around since the XP days."Zipkin declined to elaborate or comment on Sinchak's case. And neither Intel nor Macrovision, maker of the InstallShield software, immediately responded to requests for comment.But some experts think that the problem must be related to under-the-hood changes in Vista SP1, especially those concerning security and user privileges, which can directly affect how applications and drivers are installed."Microsoft looks like they are monkeying around with a lot of lower-level stuff," said Paul Morris, a project manager at QualityLogic, a Moorpark, Calif. software and driver testing firm. "In my mind, you've got to treat SP1 as an entirely new OS."Vista's overhauled security model had two major changes. First, local users who were formerly granted administrator access by default are granted standard access in Vista. Second, a new feature called User Account Control, or UAC, prompts users to verify whenever a new application or driver is about to be installed.Both moves help to prevent viruses and malware from taking hold. But UAC has been criticized by some users for its overzealousness, though UAC pop-ups decrease dramatically after the first month, according to Redmond.Moreover, moving users to standard rather than administrator accounts wreaked havoc on many applications and drivers that depended on full administrator access to install or run properly.If SP1 makes even small changes to Vista's security model, that could cause drivers to break again, according to Ian Lao, an analyst at In-Stat. Why? For one, most vendors took the easier, less rigorous option of patching and modifying their drivers to make them Vista compatible, rather than "rewriting them from the ground-up," said Lao. That makes them more fragile.Moreover, many drivers, unlike applications, can't be completely shut down during an installation process. The upgraded software -- in this case Vista -- may not be able to properly update the drivers, he said. Thus, permissions may be lost during the SP1 upgrade, or resources moved to different locations.Of drivers and ass-kickingsDrivers were a major bane to Vista in its early months last year.Despite Microsoft's claim that more than 1.6 million peripherals worked with Vista at its launch, there were numerous complaints from early adopters, gamers and other power users about non-working devices."It definitely wasn't just a vocal minority that had a problem with drivers at Vista's launch," said Robert McLaws, a blogger who also tested SP1 but didn't face any driver issues.Indeed, driver issues had been on the wane. At its Windows Hardware Engineering Conference (WinHEC) conference last May, Microsoft said that 1.9 million devices supported Vista.Microsoft has not updated that number since then. But it says that over 78,000 hardware products are now supported by Windows Update, up from 34,000 at launch.And 17,000 peripherals and devices (see list, IE 6+ required) have passed one of Microsoft's two rigorous certification programs: Certified for Windows Vista, which requires successful testing by a third party such as QualityLogic, and the more self-reported Works with Windows Vista program, which is more reliant on self-reporting."A lot of OEMs did not take the Vista launch seriously," McLaws said. "So Microsoft took their problem reports to vendors and kicked some ass."In a PowerPoint presentation distributed to media last month, Microsoft was confident enough to state "Many device and software problems behind us: Nearly all Windows Vista PCs have drivers for every single device installed, available on WU [Windows Update] or from vendor websites."But Microsoft may have relaxed too soon. Morris says none of vendors that came to QualityLogic for certification of their Vista drivers have returned seeking the same service for SP1."They may be hammering on them tooth and nail internally, but they're not asking us to touch it," he said.The result? Monday's delay.Gregg Keizer contributed to this story.
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QUESTION: Good morning. Sir, does it bother you that there's a perception out there that your administration has been one that favors big business and wealthy individuals? And what can you do to overcome that, sir?
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Todd DeLaughter, the president and CEO of Opalis Software, talked about his company's automation software for IT operations and how it can help IT staffers better respond to outages.
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By Clint Swett  SACRAMENTO, Calif. - Steve Wozniak never questioned that his calling was science and electronics.  The 56-year-old co-founder of Apple Computer was weaned on Tom Swift books, and recalls being thrilled that Tom could develop a plasma field to trap space aliens.
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Q: I have been trying to set up a networked Hewlett-Packard printer at home, but frankly, all the Windows networking stuff baffles me, especially when Windows starts up wizards that lead to nowhere.
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Ben Fathi, Microsoft's vice president for the Windows core operating system, talked today about the draft APIs for PatchGuard that were announced today as well as the company's reasons for releasing them.