BlackBerry boss blows raspberries at iPhone
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Sticks it to Microsoft too The iPhone? Undoubtedly a very nice product, but there is no virtual substitute for a real keyboard, reckons RIM CEO Mike Lazaridis: "Try typing a web key on a touch screen on an iPhone, that's a real challenge. You cannot see what you type."â¦
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By ANICK JESDANUN Associated Press  I've never wanted a BlackBerry and the 24-hour access to e-mail it provides. I figure I ought to enjoy my time away from a computer to read, think or listen to podcasts on my iPod.
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Jefferson Alberry II cops a righteous shoeing FoTW Our illuminating piece yesterday by new boy Jefferson Alberry II, regarding al-Qaeda's stance on the iPhone, provoked a seriously adverse reaction in one "Mr Jenkins". His resulting message may be short, but it sure ain't sweet:â¦
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Second outage in a year BlackBerry users got some time yesterday to smell the flowers and talk to their families and friends - the company's email servers went down just after 3pm Eastern Standard Time.â¦
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BlackBerrys, sometimes referred to as CrackBerrys among addicted adherents, make e-mail portable, available anytime and almost anywhere. -The Washington Post
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According to Saul Hansell at the NY Times, Apple intends to break phones that have been unlocked.  But Francine Hardaway and Patrick Scoble both updated this afternoon, and bad things happened. Hardaway's phone was "fried," she needed a new phone, and Scoble lost all his data. Hardaway: "Trust me, I didn't hack it." Jeff Clavier: "This effing piece of s..t is bricked." Robert Scoble, Patrick's dad, updated successfully, and got the new features. Spaley's iPhone is "a useless piece of crap." Looks like Josh Bancroft's iPhone was hosed too. I would hold off on the update until we find out what's going wrong.  Sugar Attack: "It wasn't until I saw a friend tweet about the new iPhone firmware upgrade that I realized I could now access the iTunes WiFi store."
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âThe iPhone makes me mad,â proclaims Peter Svesson (AP Technology Writer). âNot, mind you, at the iPhone itself, but mad at cell-phone manufacturers who have saddled us for years with interfaces that lure us into labyrinths of menus.â Unlike cell phones with buttons that âcan mean âBackâ on one screen, âCancelâ on another, [and] âExitâ on a third,â iPhone âhas one button on its face. It always does the same thing: takes you to the top menu, where icons representing all functions of the phoneâmusic player, Internet browser and moreâare laid out in a clear manner. Wham, youâre out of the labyrinth.â That, Svensson laments, is âthe way it always should have been done.â
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Nous crachons sur la baie noire - tool of Anglo spies French ministers and other government bigwigs (perruques-grands?) will no longer be allowed to use BlackBerries, in sharp contrast to British MPs.â¦
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(InfoWorld) - Gartner, IDC, and 451 Group research analysts, this week warned IT administrators to keep iPhones away from their businesses. "We're telling IT executives to not support it because Apple has no intentions of supporting [iPhone use in] the enterprise," Gartner analyst Ken Dulaney said. "This is basically a cellular iPod with some other capabilities, and it's important that it be recognized as such." As if that will stop people from buying them anyway when they hit the market in the U.S. next week. The reality is that no matter how hard IT administrators try, the iPhone will be snapped up by their employees -- and not just the average Joes either. The device is a status symbol that will likely be snapped up by business leaders as the digital technorati. Try telling your CEO the iPhone doesn't play well with your IT systems. Dulaney and other researchers notwithstanding, this device can be good for the enterprise because of the business needs of smartphone users. It is an iPhone, after all, with an emphasis on phone. It offers e-mail -- currently the most popular means of business communications. There's an address/phone Book for quick access to contacts. It offers SMS, a quick way to contact other mobile phone users, and voicemail -- both useful to road warriors. There's a real Web browser -- by far the most underpowered and underappreciated part of a mobile phone. And it contains a slew of enterprise-worthy apps, including a calendar, access to maps, spreadsheets, and a document reader. All of these things are important -- and all can be done to a greater or lesser extent on most business-focused PDA phones. But in the business world, the mobile Web browser is the key to the future of business apps, and it is becoming a platform unto itself. One thing that Apple CEO Steve Jobs made abundantly clear at last week's Worldwide Developers Conference (WWDC) is that the iPhone would include a full browser. The Symbian and Linux platforms' best browser is Opera Mini -- which isn't that bad -- but it by no means constitutes a full browser. Windows Mobile's browser isn't bad either, but it also falls well short of Internet Explorer 7. Additionally, the iPhone browser has a lot of zooming and panning tricks that make it more usable on the relatively small screen. In that crucial area, advantage: iPhone. Why is the browser crucial? Because most new business applications are being built around it. AJAX and other browser technology innovations over the past few years have turned the browser into a veritable platform. Sure, a lot of legacy applications still require browserless, platform-specific client applications. But those days are numbered. It's not just the isolated applications that are moving to a browser. All of the stalwart office applications are also moving to the Web. With Google Office (which now works with Safari -- the iPhone browser), Soho Office, and even Web-centric versions of Microsoft Office applications, the browser is truly the new business platform. The iPhone is not without its business-use flaws. It doesn't natively sync up with Lotus Notes or Exchange - and Microsoft, at least, will most likely do everything in its power to try to keep it that way to protect its Windows Mobile business. It can, however, hook up to IMAP email, LDAP address books, and WebDav for calendaring; with a bit of tweaking, that will work well for Exchange-based companies. Microsoft SharePoint can also be browsed from the Web interface, but to what extent? Time -- and the work of apps developers -- will tell. A newly anointed relationship with Cisco on all things iPhone should also let the device into the VPN and might even let an iPhone play well with Cisco VoIP solutions. And of course, don't forget the arduous task of getting your conservative IT department to accept the idea of letting loose an Apple phone -- or even MacBook Pro -- into the office. Previews of the phone haven't yet touted an instant messaging client like Apple's iChat or AOL Instant Messenger. It is likely, however, that Apple will include something with instant-messaging functionality in the near future -- there are still four slots left in the iPhone's application window. It's also true that the first-generation iPhone isn't the raw specs winner by any stretch. That honor goes to the Symbian/Windows Mobile 6 Phones coming from Toshiba (the G900), Nokia (the N95), Samsung (the F700) and HTC (the Shift). AT&T's EDGE wireless network is slow by today's standards, and while Wifi connectivity will help, there are questions about why Apple has forsaken the HSDPA/UTMS component and when an update might occur. Given that battery life is a factor -- Apple this week released updated specs that go beyond what it touted in January -- EDGE makes sense because it's more energy efficient. Also, the 8GB max on storage is seems low. At a time when you can buy an 8GB SD card for less than $80, Apple likely looked to keep costs down with an eye on upping that storage when it's economically smart. Most users would likely be happy with a micro/mini/SD card slot now standard on most smartphones. There is, of course, the price. The iPhone's hefty $499 and $599 price tags, depending on which model you buy, is a definite disadvantage in business. With relatively comparable gear (from a corporate standpoint), such as the Motorola Q, which is almost free with a service plan, buying an iPhone requires serious justification. We're talking about spending the equivalent of a budget laptop. Of course, something that you spend half your day using should justify the premium that this delicious piece of hardware demands. And then there are at least two intangibles: Usability. Apple's legendary reputation for making painful tasks easy will totally transform the mobile phone industry. And remember, companies love productivity from their workers. Until now, the big players have been Microsoft Windows Mobile, Palm, Symbian, and Linux. They all had successes. But it's the last 10 percent of usability that Apple always manages to squeeze out its products will be the differentiator. Apple did the same in the computer industry until Microsoft caught up. Apple has learned from this and patented every minute detail of the iPhone, making it harder for copycats to appear anytime soon. The few seconds here there that the iPhone saves users will quickly add up. It's the little things that make for big savings across an entire enterprise. Business bling, baby. Everyone knows that this is the phone to have. Just look at the buzz ahead of the June 29 launch. Apple has spent the last few years building up its brand across all channels and is reaping the rewards like no other company in the industry. As much as the enterprise IT guys will want to recite better specs for rival Windows Mobile devices, nobody wants to hear that. I can imagine any number of CEOs saying, "I don't care! Just make the iPhone work on our systems!" And if it works for the CEO, you can bet the sales folk will want in on the action, too. Think they'll want to show up to a meeting with an important client and whip out last year's "hot" phone? They might as well wear parachute pants as well.
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SEATTLE _ A handful of guerrilla marketing videos are expected to hit the Internet Tuesday, all poking fun at Apple and its attention-grabbing iPhone.
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'I want WMA on my iPod', squeals Hogmanay bellyacher Steve Jobs has received a New Year nastygram from a woman who is upset that iPods won't play Microsoft DRM-crippled songs as well as Apple DRM-crippled songs.â¦
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You've heard it all before. The CEO buys an iPhone, falls in love, and leans on IT to shift its stack of tasks to make work-enabling his new gadget IT Priority No. 1.But as IT departments scramble to sync e-mail and slap together Web apps for Safari-based iPhone access, the question remains: Can Apple's ear-candy crush object draft off this executive effect to true enterprise mobile legitimacy, or are execs' iPhone fetishes jeopardizing the integrity of their company's mobile strategy?[ For an in-depth review of the iPhone, see "iPhone: The $1,975 iPod" ]Here we examine the iPhone ecosystem's evolving backdoor bid for enterprise, one that pits security concerns, vendor intentions, and gadget affinities against caution-minded enterprise IT.Executive inroads to the enterprise A midsize company providing inventory supply services to schools, government facilities, and other institutions across the United States was perfectly happy with its mobile Palm-based inventory software until the CEO and other high-level execs purchased their own iPhones.?Suddenly, they were saying, ?Hey, this is really nice,? and reevaluating their whole handheld strategy,? says Ben Gottlieb, president of Stand Alone, which provides business inventory software and consulting services to the aforementioned inventory supplier. ?Then came the questions about where the Palm OS was headed and whether their inventory application could be iPhone-enabled.?Mark Russell, vice president of sales and marketing at U-Line, a Milwaukee-based manufacturer of under-counter icemakers and refrigerators, had an iPhone for fun and a Nokia E70 for work until he accidentally crushed the Nokia device in his mother-in-law?s recliner. Instead of getting a new E70, he asked IT to sync his iPhone with the corporate Exchange server.?Our IT guy was nervous at first, but when Visto added iPhone capability to its Visto Enterprise Server, he gave it a try,? Russell says, referring to the mobile messaging service provider, Visto. U-Line was already using Visto to sync its smartphones with Exchange.Russell is perfectly happy with his business iPhone and has no intention of repurchasing the Nokia or any other device. And according to Daniel Koshute, U-Line systems administrator, several other employees are ready to make the switch as well.The above examples are not unique. Like the PDAs, USB storage devices, and Wi-Fi devices that came before it, the iPhone is pushing its way through the side door of today's enterprises, thanks to a sexy interface, a superior mobile browser, and executive pressure.?Apple has definitely achieved its goal of making you smile every time you press a keystroke,? says Ken Dulaney, an analyst at Gartner.And it's precisely that smile that has enterprise IT nervous. After all, Apple has very openly targeted the iPhone as a consumer device, doing little to enable it with the security, management, and other features the typical enterprise IT department demands from any mobile platform it supports. Not to mention that Apple?s enterprise sales and support -- or lack thereof -- have not exactly endeared the company to the enterprise in the past. Yet analysts and vendors of smartphone software report that enterprise demand for the iPhone is rising.?When the iPhone came out, we had a surge of enterprise IT customers asking when we would support it,? says Senthil Krishnapillai, director of product management for Sybase iAnywhere, which will soon offer an iPhone enterprise e-mail syncing solution. ?They told us that management was asking for it.??We?re definitely seeing enterprise interest in the iPhone, mostly driven by executives and rogue users, rather than IT,? says Matt Parks, director of product management at Visto, which recently introduced iPhone/Exchange/Domino syncing for its Visto Mobile Enterprise server.IT in the crosshairs Perhaps most disturbing to IT is the security quandary it faces in supporting the iPhone.?An enterprise must ensure that whatever device comes into the environment doesn?t breach any of the security policies it has in place,? Dulaney says. ?Otherwise, they have two choices: Be a hypocrite, or lower their overall investment in security because one breach, no matter how small, is a breach after all.?Although it does come with VPN capability, the iPhone?s built-in security just doesn?t measure up to those of its more enterprise-focused BlackBerry and Windows Mobile competitors.?Most enterprises cite two must-have security features for any supported mobile device: the ability to force the user to create a complex power-on password, and the ability to wipe out the data on the device remotely if it?s lost,? Dulaney says. ?In order to do that, you need the right hooks in the firmware, which Apple doesn?t provide.?And because they aren?t yet in the firmware, software vendors that support the iPhone, including Visto and Sybase, can?t offer those capabilities.Other security, usability, and management issues are also conspiring to ensure that the iPhone will not dominate the enterprise any time soon.As opposed to the BlackBerry, the iPhone doesn?t provide any inherent firewall or data encryption. Now holding up to 16GB, the iPhone's storage capacity gives IT jitters because it can be used to steal large amounts of data from an unprotected PC. Moreover, the iPhone comes with a built-in camera, which many IT departments do not allow as a matter of policy.?One of the things that really scares me, particularly with government agencies, is that Apple?s core iPhone framework allows it to take pictures or video and record sound without any flashing light or other indicator that anything is happening,? says Jonathan Zdziarski, research scientist for a security vendor and author of iPhone Open Application Development, which explains how to develop iPhone applications using Objective-C and an open source, community-developed iPhone toolkit.?This lets Joe Hacker create software that can secretly eavesdrop on conversations and record video, then send the audio or video file anywhere over the network,? Zdziarski says.Apple could prevent such hacks by requiring the user to visually authenticate an application's ability to access the camera or microphone much like Leopard does for applications that want to listen for incoming connections, Zdziarski adds.Others have taken issue with the fact that the iPhone is based on the OS X operating system and Safari Web browser, both of which have been around long enough for hackers to know how to exploit. Yet, at the same time, it?s a closed system, at least until Apple releases a native SDK in late February or early March, so security software vendors are unable to provide protection software for it.Where?s the road map? Even when Apple?s SDK comes out, nobody knows whether it will provide the kernel and hardware hooks that security vendors demand. And that brings up another sticking point that enterprises have with Apple: the lack of a publicized road map.Enterprise IT depends on the technology road maps published by established enterprise vendors such as Intel, Microsoft, IBM, and HP to plan and budget for hardware and software upgrades. Apple?s road maps are a closely held secret.?Since Apple is primarily a consumer company, they won?t tell you anything until the day of release,? Gartner's Dulaney says.In the meantime, according to Zdziarski, some prospective iPhone software vendors and enterprise developers have used the Open Source SDK to get their feet wet. Others, such as NetSuite and Salesforce.com, are taking advantage of AJAX for the Safari browser, but this doesn?t provide the flexibility and access to the OS that a native SDK would provide.Another sticking point: Apple?s enterprise sales and support staff are minimal, rumored to be in the teens, although Apple would not divulge this information, and Apple has never demonstrated a real commitment to the enterprise, nor does it have any developed enterprise sales channel.?Apple needs to develop key enterprise partners to help them get past executive appeal and get traction on the IT side, and they simply haven?t done it,? says Sean Ryan, research analyst for mobile enterprise solutions at IDC.As for management, Apple offers nothing even remotely similar to the centralized device management capabilities offered by RIM or Microsoft. There are no tools for monitoring mobile assets or enforcing corporate software policies, and the iPhone?s reliance on iTunes for activation and software updates just doesn?t sit well with IT, nor does the need to send the iPhone back to Apple for a battery change.Waiting for the SDK Finally, until the iPhone SDK allows client software installation on the device, there are several outstanding usability issues. Even with existing corporate e-mail solutions, the iPhone doesn?t offer true push e-mail, but rather syncs with the server once every 15 minutes, an eternity for true e-mail addicts. It also offers no native calendar and contact syncing abilities, so users might miss rescheduled meetings.Meanwhile, enterprise e-mail sync vendors such as Visto, Sybase, and IBM have implemented work-arounds to cope with the iPhone's drawbacks. Because the phone provides no data encryption, IBM plans to provide all its Domino access using Safari, with absolutely no e-mail storage on the iPhone itself, according to Kevin Cavanaugh, vice president of Notes and Domino at IBM. Visto and Sybase take advantage of the iPhone e-mail client, but both provide tight control over attachment-download policies. Sybase?s iAnywhere can remove mail data from a lost or stolen iPhone, but not until the next time it syncs with the server.These vendors and others are waiting anxiously for the SDK, after which a number of security and other iPhone enhancements are expected to be offered by third parties, depending on the depth of access provided by the SDK. Meanwhile, AT&amp;T has begun quietly offering business service plans for the iPhone, starting at $45 per month, although with no notable business-focused extras, such as corporate e-mail syncing, as of yet.Still, the iPhone has a long way to go before moving beyond an executive luxury to becoming a true enterprise player. Much of the momentum depends on Apple?s cooperation and an enterprise commitment it has not demonstrated in the past.?Apple is doing just fine with consumers and businesspeople who purchase the iPhone with their own money,? Dulaney says. ?Those two groups make up 85 percent of the 2.5 billion phones out there. What real incentive do they have to screw with the enterprise??Related articles Review: Supersmart phones for extreme mobility We pick seven serious business phones with all the bells and whistles, plus the power and flexibility that real mobile professionals need Review: iPhone: The $1,975 iPod Apple's and AT&amp;T's high-price gadget is a heartbreaking triumph of greed over genius Video: Two Geeks and an iPhone: Part 1 What we use and why Video: Two Geeks and an iPhone: Part 2 Tips and tricks for e-mail, safari, and more Video: Two Geeks and an iPhone: Part 3 How to add third-party apps to your iPhone Thoughts on the iPhone/iPod touch SDK Enterprise comes to iPhone 15 things Apple should fix in iPhone 2.0
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Steve Jobs explains the new iPod lineup, the competitive pressures facing Apple and the potential for angry customers over the iPhone price cut.
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Steve Jobs is a master when it comes to figuring out ways to help the masses savor songs digitally. Now Apple's boss is counting on a new lightweight mobile base station called AirPort Express to continue to bang the drum for digital music.
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Sometime after I updated to 1.1.1 my iPhone stopped ringing. I checked myself, calling my iPhone using my Blackberry. Sure enough, no ring. I did a soft restart (hold the button on top down while clicking the menu button on the bottom). Didn't help. Did a search, found I'm not the first with this problem. Dr Fran says she missed a social event because her iPhone didn't ring. I missed a bunch of important calls before I realized my phone wasn't ringing anymore. This is the nightmare, I can't afford to be without the phone, but a phone that doesn't ring is like 1/4 a real phone. Oy. Let me know if you have any ideas. I don't relish getting in Apple's loop on this. Update: Ben had the answer. Yehi!! The phone rings again. Happy.
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Blog: How is a city of professional line-standers and BlackBerry addicts responding to the much-hyped new gadget?
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Closing in on their Holy Grail The game is on for hackers trying to spot security vulnerabilities in Apple's iPhone and already they're scoring points.â¦