Mozilla offers a free program
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The team that put the Firefox browser together, Mozilla Foundation, now offers a free stand-alone e-mail application, called Thunderbird.
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Mozilla Foundation&#39;s Firefox browser will be available for free download today after 19 months of development, news.com reports.
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Following up on the success of the Firefox open source Web browser, released by the Mozilla Foundation last fall, open source software developers are readying some new products aimed at a consumer market still dominated by proprietary software.
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Microsoft&#39;s Internet Explorer has a serious rival in the long-awaited Firefox 1.0 web browser, which has just been released. Few people get excited when some new software is released, especially when the program is not a game or a music or movie player.
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TechWeb - Boutique services company MozSource now offers e-mail technical support services for the Mozilla Firefox browser and Thunderbird e-mail client.
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Hoping to emulate the success of the open source browser Firefox, the Mozilla group has now released version 1.0 of its Thunderbird email client.
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Mozilla-based Netscape 7.2 improves printing and integrates instant messaging.
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John Musarra, a long-time Mozilla fan, is getting ready to help launch the forthcoming release of the Firefox 1.0 browser the old-fashioned way: by throwing a party.
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An anonymous reader writes &quot;Mozilla Thunderbird 1.0 is now available for download on Mozilla&#39;s FTP server.&quot; Here is the press release announcing the release.
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InfoWorld - The Mozilla Foundation Tuesday opened Mozilla Messaging, a new subsidiary focused on developing its free, open-source Thunderbird e-mail software.
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The latest beta of Mozilla's browser has been up and running for
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Mozilla Corp. has released a critical security update to Firefox, taking a third shot at patching bugs in the way the browser can be used to launch programs from Web links.
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Microsoft releases two free programs designed to help users keep PCs free of viruses and spyware.
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The Mozilla Foundation Tuesday opened Mozilla Messaging, a new subsidiary focused on developing its free, open-source Thunderbird e-mail software.Mozilla Messaging will initially focus on developing Thunderbird 3, which aims at improving several aspects of the software, including integrated calendaring, better search, as well as enhancements to the overall user experience, the company said in a statement.The Mozilla Foundation is best known for creating the Firefox Web browser, a potent rival to Microsoft&#39;s Internet Explorer. The organization enjoys wide support in the open source community because both Firefox and Thunderbird are based on the open source development model.Mozilla Messaging will continue using the open source model in work, maintaining a small product development team to work with contributors from around the world on Thunderbird software.David Ascher is the CEO of Mozilla Messaging and sits on its board of directors, which also includes Christopher Beard, vice president and general manager of Mozilla Labs, and Marten Mickos, CEO of open source database vendor MySQL AB.Mozilla Messaging is a wholly owned subsidiary of the Mozilla Foundation.
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The free security download also comes with free, live technical support for the application.
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Mozilla has been quietly offering live Web support for the Firefox Web browser since the beginning of the year. It is one of the open-source group's experiments in improving the user experience and woo more of them from Microsoft Corp.'s still-dominant Internet Explorer.True to its open-source heritage, Firefox Live Chat is a valiant, all-volunteer effort. But the service remains in beta, buggy, http://blog.mozilla.com/sumo/2008/02/11/minutes-of-weekly-meeting-211/ and only available to users several hours a day during U.S. working hours."The hours of operation are currently very conservative," acknowledged David Tenser, who runs Mozilla's support programs, in an e-mail.Rivaling Linux itself as most popular open-source project, Firefox has never had trouble attracting volunteers. More than 1,000 people freely contribute code, 20,000 test pre-beta versions of Firefox every night and another 500,000 test the actual betas.But for the unglamorous job of chat-based technical support, Tenser has only been able to recruit about 20 volunteers. And during the actual 3-4 hour sessions, only about 3-5 of them are actually available answering users' questions."What we really need is more exposure so people can both discover how powerful this service is to users, as well as how fun it is to participate," wrote Tenser.Officially introduced in late 2004, Firefox has been downloaded more than 400 million times. New Mozilla CEO John Lilly claims there are 150 million active users, including 50 million people that use Firefox every day.Firefox is used by almost a third of European Net surfers, though global surveys show Firefox used by about one-sixth of Internet users, with IE still holding three-fourths of the market.Still, Mozilla would like to improve its retention rate, which it estimated several months ago to be less than 30 percent.Mozilla already offers several other forms of user support. Those include forums and newsgroups where users can post questions, knowledge base (KB) articles they can read at their leisure, and even an Internet Relay Channel (IRC) channel aimed at developers and more advanced users needing live support.As of early February, Live Chat volunteers had answered more than 4,100 chat requests, or about 100 a day, Tenser said. Most questions have been from users who had been unable to connect to the Web, usually due to firewall issues, Tenser said, or users having problems related to Firefox extensions.This reporter tried out Live Chat. The first time, no volunteers were available during the scheduled time. The second time, a tech support volunteer offered a fairly general fix to one problem (remove extensions one at a time to see which one was causing AJAX-heavy sites to render improperly), while suggesting I wait for Firefox 3 to fix another (occasionally missing passwords).Mozilla released its third beta for Firefox 3 in early February. The Mountain View, Calif. group is expected to release a final version of Firefox 3 sometime in 2008.Testers say that beta versions of Firefox 3 are faster and use less memory, have user interface improvements, and better security.Microsoft offers similar free and paid support offerings for Internet Explorer users through its support.microsoft.com Web site.IE users who have a retail copy of Windows XP or Vista are eligible for either 2 phone calls or live chats (XP), or 90 days worth of unlimited phone and chat support (Vista), according to a spokesman. After that, tech support calls or chat sessions cost $59 per incident.Mozilla has no plans to charge for Live Chat. Nor does it plan to make it part of a formal support program, something that some large companies have said they would need before they could consider switching from IE to Firefox.Tenser said volunteers do get questions from IT pros."They tend to ask about how to make changes to more than one machine without having to go in and make the changes via the user interface, or about locking down the preferences so users can't make changes," he wrote.
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Clearly the hottest up-and-coming alternative to the Internet Explorer is Mozilla&#39;s Firefox Web browser. Firefox, a free download, has tricks up its sleeve that Internet Explorer has not yet caught on to.