Vista's EULA product activation worries
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Walking on thin ice? The terms of Microsoft's End User License Agreement (EULA) for its upcoming Vista operating system raises the conflict between two fundamental principles of contract law. The first, and more familiar, is that parties to a contract can generally agree to just about anything, as long as what they agree to doesn't violate the law and isn't "unconscionable".â¦
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Microsoft Corp. is cracking down harder than ever on software piracy as it tries to boost profits, but some say the harsh repercussions facing people who use unlicensed versions of its new Windows Vista operating system could spur a backlash.
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Resistance to Vista was expected among the large companies that have leverage with large PC vendors, but even in the consumer and SMB ranks, the clamor for XP is significant. The beneficiaries? Possibly, "white-box" system builders and direct-sales channels.
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(InfoWorld) - Top executives from the security firm McAfeeÂ went on the offensive Monday against Microsoft, saying Vista will be even less secure for customers than previous versions of Windows. The day after McAfee took out a full-page advertisement in the Financial Times to publicly air its grievances over the security of Vista, McAfee Chairman and Chief Executive Officer (CEO) George Samenuk, Vice President and Chief Scientist George Heron and Chief Security Architect John Viega delivered the same message in person in New York. "We are disturbed by the fact that with Vista, end customers will be less secure," Samenuk said. "Customers trust us ... To erode that trust would hurt all Internet users, all PC users. I don't think Microsoft wants that, nor does McAfee want that." Two security elements in Vista fare chief among McAfee's concerns, executives said. In Vista, Microsoft is locking down the kernel of the OS through a feature called PatchGuard on 64-bit versions. Microsoft's argument is that this will keep miscreants out of the OS and prevent the incidence of attacks, and it is something for which customers have been asking. "Fooling around with the kernel while it's running is like changing the sparkplugs on your car when the engine is running," said Stephen Toulouse, a senior product manager at Microsoft. "It's never been a good thing for users." But McAfee said since PatchGuard also prevents third-party security companies from getting inside the OS, they can't activate crucial security measures in their software to protect the OS from intruders. PatchGuard is not new in Vista, said Bruce McCorkendale, a distinguished engineer with McAfee competitor Symantec Corp., which shares McAfee's consternation over the feature. He said Symantec has been petitioning for Microsoft to change the feature since the company introduced it in its 64-bit version of Windows XP, but the company will not budge. "If you ask any security vendor that offers advanced protection, you'd get the same answer [about PatchGuard]," McCorkendale said. "It's just inhibiting the way security vendors do their jobs." However, according to Jupiter Research, only 5 percent of companies with 100 employees or more are running Windows XP in its 64-bit version, and that adoption is not supposed to ramp up significantly anytime soon, said analyst Joe Wilcox. "If this new [feature] affects 64-bit only and nobody is using 64-bit, what's the problem?" he said. The other big concern with Vista for McAfee lies in a new security interface called Windows Security Center (WSC). Microsoft will not allow this interface to be turned off, so McAfee and other third-party users can't install their own security-management consoles on Vista machines, executives said. McAfee's argument is that third-party security products can better detect potential or existing security problems that Vista inherently can, and unless those can be surfaced through the interface, users will not be alerted to them, Viega said. Some believe security vendors are crying foul over Vista because Microsoft's ability to control security features of the OS is a threat to their livelihood. Companies such as McAfee and Symantec have all but built their businesses on the fact that Windows is inherently insecure, and add-on security software is needed to protect it from intrusion. "Historically, when Microsoft has gotten into a market, the number of competitors goes down," Wilcox said. However, he said there is a legitimate concern, supported by precedence, that not only will vendors be pushed out of the market, but there will be less innovation in Windows security products and more problems will arise. Wilcox cited Internet Explorer as an example of an area in which Microsoft beat competitors, but then did not innovate on the product until it faced competition once again. "Microsoft won the browser war and for years abandoned the territory," Wilcox said. If Microsoft successfully reduces the number of competitors by building security into Windows, it might also become lackadaisical about security improvements, thus opening the OS up to more attacks.
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(InfoWorld) - Although Microsoft may not have the first service pack for Windows Vista ready at the end of this year as some expected, financial analysts say that a delay should not have a negative effect on enterprise adoption of the OS. Many large enterprise customers have said they will wait for the first service pack for Vista to deploy the software across their companies. Some were expecting SP1 before the end of the year after Microsoft Senior Vice President Bob Muglia said in a published report last November it would be released with Windows Server, code-named Longhorn, due by the end of 2007. However, rumors swirled last week that the release of the pack would be pushed into 2008 after Microsoft said in a court filing dated June 19 it would have only a test version of Vista SP1 out before the end of the year. According to the document, filed as part of the ongoing antitrust case with the U.S. Department of Justice, the software is to be released by then to answerÂ a complaint by GoogleÂ thatÂ the OS's built-in desktop search capability interferes with the use of Google's competing search technology. The rumors caused investors to worry about enterprise adoption of Vista being pushed further out, and company stock declined 2.4 percent Friday, opening at $30.03 and closing at $29.54. UBS Investment Research analyst Heather Bellini tried to allay investor fears in a research note published Monday, saying that the end-of-the-year release of a beta listed in the document "probably represents a 'drop-dead' date." "The company most likely has accounted for the possibility of unforeseen delays in this timing," according to Bellini's note. "As such, we believe Vista SP1 could be available sometime before the end of the year barring any material delays." Andrew Brust, chief, new technology, for consulting firm and Microsoft partner Twentysix New York, who is familiar with the company's plans, said he also believes Microsoft will have SP1 out the door before the end of 2007. He would not disclose specifics, but Brust said that what he's heard "contradicts the chatter." "Microsoft is quite aware of the need to get an SP out there; I promise you that," he saidÂ Monday. Through its public relations team, Microsoft said Monday that it has never committed to a release date for SP1 and confirmed the company will be releasing test builds of the software from now throughout the end of the year. Despite Muglia's comments last year, even a 2008 release for Vista SP1 should not be considered a delay because the company never announced a firm date for release, Microsoft said. Enterprises are most likely waiting for the release of Windows Server Longhorn -- now known by its official name, Windows Server 2008 -- before deploying Vista, making SP1 less relevant to enterprise deployment than some think, according to a research note from Citigroup Global Markets.
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(InfoWorld) - Microsoft has blamed an unspecified server problem for a 19-hour stretch during which paying users of Windows XP and Vista were accused by the company's WGA (Windows Genuine Advantage) validation system of running pirated software. Any Vista system fingered during the episode was stripped of some features, including the operating system's Aero graphical interface. As of Saturday at 3 p.m. EDT, Microsoft said the problem had been fixed. "We are aware it is a server-side issue," said Phil Liu, a Microsoft program manager in the WGA group. "[But] the cause is unknown at this current time." "Customers who received an incorrect validation response can fix their system by revalidating on our site," said Alex Kochis, senior product manager of WGA, in a blog posting. The site Kochis referred to is the Genuine Microsoft Software home page, which includes links to validation tests for Windows and Microsoft Office. "After successfully revalidating, any affected system should be rebooted to ensure the genuine-only features are restored," Kochis continued. The validation server snafu began sometime prior to 8 p.m. EDT on Friday, when users started posting messages on Microsoft's support forums, including Vista Validation Issues, saying that their PCs had been tagged as running nongenuine Windows. Overnight, the number of users adding their accounts to the tale spiked significantly, as did the frustration index. "What in hell is going on, Microsoft?" asked a user named Hedgemeister. "SUPPORT? Where are you? Validation issues with Vista. Hello? All of us need help," wrote Gnrlbzik. "This is an absolute disgrace. Treating legitimate customers like criminals is a great way to make people want to buy your software in the future! [I'm] absolutely disgusted," added Costanza. Although copies of both Windows XP and Vista were being tagged as counterfeit during the 19 hours, users of the latter were especially incensed. The WGA antipiracy scheme for that operating system disables several features when it thinks the copy is bogus, among them the Aero graphical user interface and ReadyBoost. Early in the outage, several Microsoft customers posted what they said was the text of e-mail they had received from Microsoft support that suggested users sit tight for several days. "I'm sorry to inform you that the Windows Genuine server might be down for few days," the e-mail, attributed to Microsoft Technical Support, said. "I have escalated the issue to our Genuine team, kindly try to validate again on Tuesday 28 Aug 2007." If the message was intended to mollify users, it didn't work. "TUESDAY!?! Yeah, f that," said Nooaah. It wasn't until Saturday around 1 p.m. EDT that a non-anonymous Microsoft manager offered up information. "I guarantee that we're working on this issue right now," said Liu in a post to the forum. "My goal is to identify a FIX for this issue -- afterwards get you all what you are looking for, an explanation and cause. I promise I will have an explanation and resolution as soon as humanly possible." Users' testy relationship with WGA Although Microsoft did not identify the number of affected systems Saturday, based on the user comments and Liu's promises, it appeared to be systemwide. If so, it would be the biggest problem so far in the developer's contentious WGA program. Designed to spot pirated copies of its Windows and Office software, WGA has been mandatory since mid-2005 before nonsecurity updates or files can be downloaded from Microsoft's site. WGA has faced criticism almost since its inception, but until Friday, the most vocal complaints dated back to June 2006, when users discovered that the Windows XP version of WGA was "phoning home" to Microsoft every time the PC was booted. Those critics returned when Microsoft upped the ante with Vista by replacing the WGA messages that only nagged XP users suspected of running counterfeits with a new policy that used an RFM (reduced functionality mode) to cripple machines. In RFM, only Internet Explorer works, and then for just an hour at a time. Because RFM only allows a grace period of three days to those who previously activated Windows but are subsequently deemed pirates, any problems must be fixed quickly to prevent customers' PCs from going dark. Microsoft managed to beat the deadline. That, however, didn't mean much to some, who said this was it for their relationship with the vendor. One claimed that he was heading out the door to buy a Mac, while others swore they would switch to Linux. Others called on Microsoft to ditch WGA. "Once again the legitimate person gets screwed while the people who pirate software probably aren't even affected," said Mark in the support forum. "This whole validation process should be dropped. This is just another nail in the Microsoft coffin." Saturday's outage was not the first time the validation service has gone dark and then identified all PCs connecting with the servers as running pirated copies. In October 2006, Microsoft's Kochis acknowledged a similar blackout. "Earlier this week, a server on the back end of the WGA service experienced a bug that resulted in a temporary outage. As a result, some systems were incorrectly flagged as being non-genuine, and we want to confirm for those who contacted us about this that it was indeed an error," he wrote.
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Microsoft Corp.'s planned release of its long-awaited Vista operating system on Jan. 30 is scrambling the calculations of computer makers, retailers, and shoppers in the final week before Christmas.
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Microsoft has begun a short-term validation programme aimed at tackling software piracy. Users are invited to have their copies of Windows XP analysed, with the promise that they will be replaced free of charge if found to be counterfeit.
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Users who fear that their Windows XP software might be counterfeit could get free legitimate replacements from Microsoft under a scheme announced last week.
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A problem in the Service Pack 2 update for Windows XP may keep owners of AMD-based computers from using the long-awaited security package, according to Microsoft.
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Any attempt to incorporate its own security software in Windows Vista, Microsoft Corp.'s next generation operating system, could spark a new antitrust spat with Europe's top regulator, the European Commission, spokesman Jonathan Todd warned Tuesday.
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A pilot program at the Microsoft Download Center will require users to validate their Windows license in exchange for access to file downloads. Users with counterfeit software may find themselves locked out altogether.
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One security firm says Vista is vulnerable to current threats; another isn't so sure.
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A problem with Microsoft's controversial Windows Genuine Advantage authorization process may start to cripple Vista machines in as little as three days if the system, which has taken to identifying legit copies of both Vista and XP as pirated, isn't fixed pronto.
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MicrosoftÂ on Thursday released an update to Windows Vista that will shut down unauthorized versions of the OS that allow users to skip the product's activation system.
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Microsoft is including a set of nonsecurity updates that prepare customers to install Windows Vista Service Pack 1 as part of its monthly &quot;Patch Tuesday&quot; security fixes.Two of three prerequisite updates needed to install SP1 are hitting Microsoft&#39;s Windows Update for the first time Tuesday along with the usual batch of security updates it releases every month. The technologies -- called KB937287 and KB938371 -- are marked &quot;Important&quot; and will install automatically if a Windows user has Windows Update set to the recommended configuration, according to a post on the Windows Vista team blog.KB937287 is an update to Vista&#39;s servicing stack, and KB938371 is a multicomponent update, according to the blog post attributed to Nick White, a product manager on the Vista team. Both must be installed before a machine can successfully be updated to Windows Vista SP1.The third prerequisite to installing SP1, KB935509, also is being released through Windows Update Tuesday. However, that technology is an update of a previously released technology, not a brand new release.Microsoft plans to release Vista SP1&#160;in its first five languages -- English, French, Spanish, German, and Japanese -- to the Windows Update and the download center on Microsoft&#39;s Web site in mid-March. However, some computers may not work with the update right away because of device-driver incompatibilities; Microsoft is hoping to resolve those by mid-March, which is why it is putting off the release until then even though the final code for SP1 is available now.Following its first release, Microsoft in mid-April plans to make SP1 available in the first five languages to anyone who has chosen not to download it. Microsoft will follow with the remaining language releases of Vista SP1 soon after. Many believe the SP1 milestone is the one that will bring about a new wave of adoption for Vista, especially among&#160;business customers that have been awaiting the service pack&#39;s release&#160;before updating employee desktops.Microsoft releases security updates every second Tuesday of the month, which is why security researchers call the day &quot;Patch Tuesday.&quot; The company often includes nonsecurity updates with these releases, although it also will release nonsecurity updates on the fourth Tuesday of the month.
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Configuring a PC around the minimum hardware requirements of an application or operating system may not be the best idea for users who hope to get the most out of Windows Vista.