iPhones only at AT&T, Apple stores
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Customers clamoring to get their hands on Apple Inc.'s highly anticipated iPhone better make sure they're at the right store.
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AT&amp;T Inc. wiped some of the glow off Apple Inc.'s iPhone on Tuesday, releasing numbers that showed fewer people than expected signed up for service in the first two days of the multimedia cell phone's release.
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Apple no longer accepts cash for iPhone purchases and now limits sales of the cellphone to two per person in a move to stop people from reselling them.
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Although Apple won't announce its quarterly earnings that will include the first two days of iPhone sales until Wednesday, AT&T said Tuesday that it had activated 146,000 iPhones on the 29th and 30th of June, far below analyst expectations.
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For consumers eager to get their hands on an Apple iPhone, here&#39;s the good news: It will be available in all 1,800 AT&amp;T phone stores at 6 p.m. sharp on June 29. The bad news? &quot;We fully expect one or more of our stores to run out of stock on the first or second day - my guess is the first day,&quot; says Larry Carter, senior vice president of sales for AT&amp;T, the iPhone&#39;s exclusive U.S. distributor.
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InfoWorld - Consumers aren&#39;t willing to pay what Apple&#160;may ask for the&#160;iPhone, but if the price drops they&#39;ll switch their mobile service to AT&amp;T in order to get it, according to results of a survey released Thursday.
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A new AT&T service lets parents limit their kids' cell phone usage on many handsets, including iPhone.
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(InfoWorld) - After standing in line for hours on Friday to buy the new Apple iPhone, some users were forced to wait even longer to activate the phones, while others found the store shelves empty and will have to wait another week for their phones to arrive in the mail. On Monday, staff at an AT&T store in Boston said they had run out of iPhones on Friday night while a line of customers still snaked out the door. People at the back of the line purchased their phones through "direct fulfillment" and will receive their phones through the mail in three to seven days, the store said. AT&T declined to release sales figures but said that virtually all of its stores have sold out of iPhones. Over the weekend, AT&T referred disappointed customers to the Apple Web site but now says it plans to begin selling iPhones through its online store as well, said AT&T spokesman Michael Coe. He did not give a date. AT&T downplayed the reported activation delays. "The vast majority of iPhone customers have completed the activation process in just a few minutes as planned," Coe said. "Only a very small number of customers who purchased an iPhone this weekend are experiencing issues with activation, and all our energies are focused on clearing up these difficulties just as quickly as possible." Apple did not return calls for comment. Some analysts blamed the delays on heavy user traffic. "AT&T's servers were slow due to the mass number of sign-ups in the first few hours with credit checks. This may have delayed some purchasing of iPhones," said Shaw Wu, an analyst at American Technology Research, in his Monday report to investors. Other customers experienced delays when they tried to switch to AT&T from other carriers, he said. Still, Wu upgraded his stock estimate for the company and predicted that the iPhone would become the fastest-selling product in Apple's history. Within three years, Apple could become one of the top smartphone vendors, changing the competitive landscape of that industry. Even customers who took their iPhones home on Friday faced potential delays in activating them. Users who registered their phones on the iTunes Web site saw a warning that the process could take between 24 and 48 hours, said Craig Henry, a 32-year-old IT administrator at a law firm in Massachusetts. Henry's wait lasted for three hours when he received an e-mail confirmation that his phone was activated. However, he soon faced another challenge when he tried to transfer his address book to the iPhone. "The hardest part for me was transferring my phone numbers because I was on Verizon and didn't have the software to keep the numbers on my PC. So I spent an hour typing in about 150 numbers," he said. He also had to get accustomed to the touchscreen interface, which relies completely on finger drags, flicks, and pinches instead of using hard keys. "It takes a little bit of getting used to. But the typing works fine; I was sending text messages all day on Saturday," Henry said. "When you're in the contacts sheet, you run your finger across the screen -- kind of like flicking a marble -- and it scrolls really fast, or you can drag it and scroll slowly." Many users were concerned about iPhone battery life, an issue that Apple tried to address on June 18 by upgrading the original battery before the product even launched. Still, Henry visited an Apple store on Saturday to buy a second charger so that he could power his iPhone both in his home and his office. Despite the hurdles of learning to use his new gadget, Henry said he suffered no buyer's remorse. "I was out on Saturday night, and everybody knew I had it and wanted to touch it," Henry said. "They made a little fun of me for waiting in line so long, but I don't think the wait was too bad. When people see it, they're amazed by it."
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CUPERTINO, Calif. -- AT&T Inc. and Apple Inc. on Tuesday said wireless service for the iPhone will range from $59.99 per month to $99.99 per month.
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Apple Inc. no longer accepts cash for iPhone purchases and now limits sales of the cell phone to two per person in a move to stop people from reselling them.
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The company is now accepting only credit or debit card payments for the devices so they can track who purchases the phone, according to one Apple Store employee.
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AT&T unveiled business plans for Appleâs iPhone, the first time that the mobile carrier has courted corporate customers of the smart phone.
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(InfoWorld) - iPhone users across the U.S. were complaining Monday that AT&T's wireless data network was down. The network was down primarily in the West and Midwest, but by 7 p.m. on the East Coast, service was restored, according to Warner May, an AT&T spokesman. He said he didn't know when the problems started. AT&T had isolated the problem and was still working on it, he said. Voice and text messaging services remained fully functional but EDGE (Enhanced Data Rates for GSM Evolution) and 3G services were down, he said. While BlackBerry users had full service, users of other phones in addition to the iPhone were also affected, he said. "The iPhone was not the cause," he said. Several different online forums are full of iPhone users complaining of having trouble using the EDGE network. Posters claiming to be from Dallas, Cincinnati, Tuscon, Oahu, Hawaii, Seattle, and Portland were among the West coast users who say they couldn't connect to the network. Users in Pittsburgh and Indiana also said they couldn't use the EDGE network. A thread on Macrumors also describes users across the country having trouble.
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(InfoWorld) - One of the groups that claims it has developed an unlock hack for Apple's iPhone is now saying it will only offer the software to resellers, not to individuals, a popular technology blog reported Monday. According to an e-mail message sent to interested volume sellers -- and posted by Engadget Monday -- iPhoneSIMFree said it would not sell the unlock directly to iPhone owners. "iphonesimfree.com is a wholesale only company," read the e-mail. "Although we could, we do not and will not sell directly to end-users because we want to work together with our valuable resellers as a team and not interfere in their business." Late last month, iPhoneSIMFree said it had created software that would let iPhone owners make calls on mobile networks other than AT&T, the smart phone's official and exclusive carrier in the U.S. Unlocking the iPhone is contrary to Apple's intent; according to the company, iPhones must be activated only with AT&T, and buyers must subscribe to a two-year AT&T calling plan. Even so, Apple has made no public announcement about iPhoneSIMFree or any other of several unlocking schemes that have been publicized. iPhoneSIMFree's e-mail also outlined the unlock process and spelled out its pricing structure. The unlock requires that a file be installed on the iPhone and a connection made to the iPhoneSIMFree servers; the latter, said iPhoneSIMFree, links the specific iPhone to the unlock. Resellers will handle part of the process. Prices will range from $25 per unlock (in lots of 5,000 or more) to $36 (in lots of 50). The company, which has no mailing address, has kept its composition and the identity of its developers, under wraps. Its Web site, for example, uses an anonymity service to cloak the usual address, phone number, and contact person information searchable via WHOIS. iPhoneSIMFree also said it would not guarantee that the unlock would work in the future. "It does currently work on all firmware versions, up to and including, 1.02," said iPhoneSIMFree in the e-mail quoted by Engadget. "We will naturally try to provide our resellers an updated version of our software for each firmware update, it is in our interest, but we do NOT guarantee that we will be able to do so." Apple's iPhone updates have required users who installed hacks or work-arounds to restore their devices from scratch, which erased the modifications. The most recent update, 1.0.2, however, did not cripple most hacks as had the first firmware update. An Irish company that announced another unlock has been silent on the subject for a week. UniquePhones last mentioned its iPhone unlock on Aug. 28 when it posted video of an unlock in progress. Prior to that, UniquePhones had said it would start selling its unlock Aug. 25 but backed off after receiving a phone call it said came from a California law firm representing AT&T. Another unlock, a Czech product dubbed TurboSIM, is currently unavailable; its maker's Web ordering site had been inundated, and now sports messages such as "Sorry, temporarily closed" beside the unlock product. Computerworld is an InfoWorld affiliate
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Customers lined up in droves, some for days, but plenty of the phones are still available for the taking.Photos: Big Apple gets the iPhone
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By THE ASSOCIATED PRESS  CUPERTINO, Calif. - AT&T Inc. and Apple Inc. on Tuesday said wireless service for the iPhone will range from $59.99 per month to $99.99 per month.
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Although iPhoneSIMFree announced last week that it had devised a software unlock that would allow iPhones to work on networks other than AT&T, it only plans to sell the solution to resellers -- not individual iPhone owners.