Dell users demand Linux on laptops
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(InfoWorld) - The new team of leaders at Dell is weighing a request to give customers the option to purchase PCs with the Linux OS, instead of the default Windows, after thousands of users voted for that idea on a company blog. The idea appeared Friday on a company-hosted blog called Dell Idea Storm. CEO Michael Dell unveiled the blog Feb. 16 as part of hisÂ effort to reinvigorate the struggling company. Dell said he hoped to use the blog to collect users' feedback and improve customer service. Since then, company executives and department heads have been monitoring the site, paying closest attention to the ideas winning the most votes, Dell spokeswoman Caroline Dietz said on Wednesday. The most popular threads on Wednesday included demands for Linux-based laptops, consumer PCs that are not pre-loaded with unsolicited applications and requests for Sun Microsystems' OpenOffice applications instead of Microsoft's Office suite. Popular requests also included a preference for Mozilla's Firefox Web browser instead of Microsoft's Internet Explorer, and pleas for Dell to stop routing service calls to operators in overseas countries such as India. Dell leaders have heard those ideas "loud and clear," and plan to post a statement on the blog this week explaining how they will react, Dietz said. But she warned that the company would judge ideas on more than just their popularity. "Just because an idea is number one or number two doesn't necessarily mean Dell will do it, but it does mean it will receive the highest level of attention," she said. Dell has already changed the blog rules to make the voting more accurate, after the site was flooded over the weekend by certain users clicking multiple times on their favorite links, Dietz said. Beginning Wednesday, Dell required users to register, ensuring that each person can vote just once for each posting. Another misleading aspect of popular threads is that each vote awards postings 10 "points," meaning that the Linux thread has about six thousand supporters, not the posted number of 67,703. The second-most popular thread -- the request for OpenOffice -- has 40,572 points, and a plea to avoid unwanted software applications has 27,476 points. Most other ideas on the 95-page blog have won only a handful of votes. Despite the blog's problems, Dell will someday decide to sell Linux-based PCs in their consumer market, experts say. "Look, they already have a strong partnership with Red Hat and Oracle to move Linux into the enterprise server space. I think what they're waiting for is some more compelling applications to show up on Linux for personal use. Think about what you use your laptop for -- it's usually office, games, music and Internet access. When all of these things come together in a consumer-friendly, seamless way there will be a case for Dell to adopt Linux on portables to sell to the masses," said Joe Clabby, president of Clabby Analytics. "My 84 year-old father-in-law only needs his PC for light word processing and for AOL access. He can get plenty of Linux word processors -- but where's AOL Linux? When the right applications show up, and when they are integrated, it will all come together," Clabby said. Fixing Dell's finances could call for such a bold move. Once a Wall Street darling thanks to its innovative "direct sales" business model, Dell has struggled in recent months with falling profits, anÂ accounting investigationÂ by federal stock regulators, a lawsuit by disgruntled investors, aÂ notebook battery recallÂ and finally the resignation on Jan. 31 of Dell's hand-picked successor as CEO, Kevin Rollins. SinceÂ resuming his job as CEOÂ of the company he founded in 1984, Dell has moved quickly to restore investors' confidence by ousting several long-time executives and replacing them with leaders from outside technology companies including Motorola and Selectron. Â
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Linux is gaining ground with companies but Windows will continue to dominate consumer PCs in the near future. That is the non-contentious conclusion of the latest IDC research.
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Michael Dell has seen the future and it&#39;s a 128-node &quot;MegaGrid&quot; running the Linux operating system on Dell servers at Oracle&#39;s lab in Austin, Texas.
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(InfoWorld) - Dell began polling customers about their software preferences on Tuesday as part of an effort by the struggling PC vendor to meet a popular request for desktops and notebooks that run on Linux instead of Windows. Dell posted the survey on a company blog, asking PC users to choose between Linux flavors such as Fedora and Ubuntu, and to pick more general choices such as notebooks versus desktops, high-end models versus value models, and telephone-based support versus community-based support. The company plans to collect votes through March 23, then use the feedback to begin selling Linux-based consumer PCs. Dell already uses Linux in certain server models. "Taking a few minutes to complete this survey will help us define our forthcoming Linux-based system offerings," said Dell software architect Matt Domsch in his blog posting. "We'll take some time to analyze your feedback and work to provide the platforms and options you choose." TheÂ groundswell of demand for LinuxÂ began in February, shortly after company founder Michael Dell returned as CEO. Previous chief executive Kevin Rollins resigned in January as the company began to flounder during a series of problems, from drooping earnings reports to delayed financial filings, an accounting investigation by the U.S. Securities and Exchange Commission, and an investor lawsuit. As part of his campaign to help the company renew its profits and regain market share from Hewlett-Packard, Michael Dell launched a company blog to collect customer feedback. Users immediately filled the blog with requests for an alternative to Microsoft's Windows Vista OS and Office suite, such as the Linux OS and OpenOffice productivity tools. On Feb. 23, Dell announced it will work with NovellÂ to install Linux on business PCs, including OptiPlex desktops, Latitude notebooks, and Dell Precision workstations. Dell also said it will work with other Linux providers since users requested many other versions of the OS, such as Novell/Suse Linux Desktop, Red Hat Enterprise Desktop, Fedora, OpenSuse, and Ubuntu. Although Michael Dell's populist approach is winning some praise, the change may come too late to save company profits in the short term. On Tuesday, a prominent analyst noted that Dell has been cutting the number of notebooks it orders from manufacturers in Taiwan. While the industry as a whole is expected to rebound in March from a sales slump preceding the launch of Windows Vista, Dell will deviate from that trend and trim its order for notebook manufacturing, said Citigroup analyst Richard Gardner in the report. Dell did not respond to a request for comment on the forecast. Dell is struggling financially, listing revenue and earnings growth at four-year lows even as its competitors begin to trim their costs and boost profits, Gardner said. At the same time, Dell faces future challenges as it sees slowing growth in its major markets, aggressive pricing by competitors willing to sell PCs at lower operating margins, and a general decline in prices as consumers find they can run more software applications on low-end PCs. Still, Dell's PC production remains slightly above the consensus forecast, Gardner said. In fact, the report counseled investors that HP and AppleÂ stock could rise faster than expected in the first half of 2007, and Dell will follow with strong long-term growth, beating estimates over a 12-to-18-month time span.
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PCs running Linux are growing in popularity in part because they can be loaded with a pirated copy of Windows, according to a study from analyst Gartner.
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By Stephen Foley  Dell, the world's No 2 computer maker, has begun selling laptops and personal computers pre-installed with Linux software - the free operating system that aims to challenge Microsoft's dominant Windows platform.
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Intel has launched an effort to make it easier for the company's Chinese and Indian customers to build and buy desktop computers that run Linux rather than Microsoft (Nasdaq: MSFT) Windows software.
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Novell plans to make its SuSE Linux Enterprise Server 9 software available direct from Dell on factory-loaded Dell servers. The companies said Wednesday that beginning in 2005, customers buying Dell&#39;s PowerEdge
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Linux fans take heart at promise of desktops running Linux shipping internationally.
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Dell has started offering Ubuntu Linux on its high-end XPS M1330 laptop
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(InfoWorld) - If you're looking for a new Linux-equipped Dell laptop or desktop from the PC vendor, you may be waiting a while. Despite obvious support for the idea last week from thousands of visitors on its new customer suggestion Web site, IdeaStorm, the company said it's not yet building machines with Linux pre-loaded for the consumer and business markets. Last Friday night, Dell posted a note on the IdeaStorm Web site saying it was listening to thousands of users who had posted messages asking for Linux on its machines by moving forward to certify three of its corporate hardware lines -- OptiPlex desktops, Latitude notebooks, and Dell Precision workstations -- for use with Novell SUSE Linux. The company said Tuesday that the note was just about certifying the hardware for being ready to work with Novell SUSE Linux, not an announcement that the computers would be loaded and sold with the operating system in the near future. "Our point of view is that we are listening to our Linux customers," said Jeremy Bolen, a Dell spokesman. He noted that the company already offers factory-installed Linux on some specific Dell Precision workstations for high-end corporate users but is not currently installing the OS on its other laptop or desktop machines. "However, I won't rule out the option of expanding the pre-installation program at a future date," Bolen said. Dell is continuing to talk with the makers of other Linux distributions about certifying the hardware for those Linux distributions, he said. "When you talk about an operating system, if Dell is going to install it and test it, it takes a lot of work" before getting it ready for the marketplace, including having training and support in place. Dell spokeswoman Caroline Dietz said that the company's first post last Friday about certifying machines for Novell SUSE Linux on the IdeaStorm site is only the beginning of such posts by the vendor. "This is an ongoing process," Dietz said. "We're constantly monitoring this and constantly updating this. This first post doesn't mean that this is all we're doing." The IdeaStorm Web site, where customers and other IT enthusiasts can offer recommendations about future Dell products and configurations that they'd want to buy, was started on Feb. 16 by CEO Michael Dell. He is looking for ways to re-energize the company's sales and financial performance after several disappointing quarters.
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A group of industry veterans are aiming to become the &quot;Dell of the software industry&quot; by creating a company dedicated to supporting Open Source software.
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Upgraded and pitchy Dell has caught up to the Ubuntu release machine, adding the latest version of the operating system as a standard option with Linux-friendly laptop and desktop.â¦
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(InfoWorld) - Dell will officially launch its first three consumer PCs running the Ubuntu 7.04 Linux OS on Thursday, two desktops and an Inspiron E1505n notebook PC. The new modelsÂ give buyers a third choiceÂ when shopping for a PC at Dell: a machine with Windows installed, a machine with no OS, on which they can install one of their choice, and now a machine with Ubuntu Linux already installed. Other PC makers, including Hewlett-Packard and Lenovo Group,Â  also sell PCs that run Linux, but mainly on customized machines, because retail demand for the open-source OS is tiny compared to that for Windows. The PCs will be available in the U.S. after 4 p.m. Central Time fromÂ Dell's Web site. The laptop starts at $599, while the two desktops, the Dimension E520 and XPS 410n, start from $599 and $849 each, respectively. A comparable XPS 410 with Windows Vista Premium costs $899. Dell announcedÂ what flavor of Linux it would use in the PCs, Ubuntu 7.04, earlier this month. It's the same OS Michael Dell, the chairman and CEO of the company, uses on his Dell Precision M90 laptop at home. Dell is targeting the Linux enthusiast market with the PCs, and said the choice of systems is a response to customer feedback collected atÂ a Web siteÂ set up to solicit customer suggestions. Over 100,000 people participated in surveys about the systems and what kind of Linux to install in the machines, Dell said in a statement. The three PCs all use Intel Core 2 Duo microprocessors. The two desktops contain 1GB of RAM and 250GB of hard disk space, while the laptop includes 512MB of RAM and an 80GB hard disk drive. Users will be able to choose from several hardware options on their Ubuntu PCs from Dell. The options offered contain the most mature and stable Linux driver support, and Dell plans to work with vendors to ensure more devices include Linux driver support in the future, it said. Dell is offering hardware support for the PCs through its existing channels, with basic software help from several dedicated Web sites and Linux forums. Canonical is offering software service upgrades from theÂ Ubuntu Web site. The company also created theÂ Dell Linux ForumÂ for users to find resources, troubleshoot, discuss issues, and share experiences about the new PCs. Â
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Those Ubuntu-powered Dell machines are almost here. When Dell Computer announced it was making the Ubuntu operating system available as a preinstalled option on select notebook and desktop models in late May, Linux geeks and open-source advocates started hopping with joy.
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Dell has announced the availability of virtualisation services.
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Linux came out of nowhere to challenge Microsoft in the computer server market, and lately has begun encroaching on its hallowed desktop software business.