Dell to sell notebook PCs at Sam's Club stores
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Dell Inc.  said on Friday it will start selling consumer notebook computers at more than 500 of Wal-Mart Stores Inc.'s  Sam's Club stores starting next week, its latest move to sell computers in retail chains.
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By Peter Svensson Associated Press  NEW YORK - In a departure from the direct-to-consumer business model it was founded on, Dell Inc. plans to sell computers at Wal- Mart Stores Inc., the world's largest retailer.
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Dell Inc. plans to sell computers with preinstalled Linux outside the U.S. as well as offer the Ubuntu Linux distribution to small business customers.
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(InfoWorld) - Dell reached for a larger share of the small business market Tuesday, launching the "Vostro" brand of notebook and desktop PCs designed to simplify tech support, an area that has attracted complaints and lawsuits for Dell in recent months. To make Vostro PCs easier to use, Dell will ship them without any "trialware," Dell's term for the unwanted software applications that many PC manufacturers load on new computers in the factory in exchange for payments from the software vendors. In June,Â Dell agreed to let customers opt out of those programs after customers complained about that "bloatware" on a company blog. In another step intended to make Vostro PCs easier to use, Dell streamlined the setup process. A customer without any IT experience can get a Vostro PC up and running in six minutes and can connect it to the company network in only six steps, CEO Michael Dell said at a press conference in New York. And to make tech support easier for companies with fewer than 25 employees, Dell will offer support services, such as dedicating 6,500 of its customer service workers to Vostro products, offering 24-hour access to online tech support, and providing 10GB of online data storage for a year. The new computers include the Vostro 200 desktop with Intel Core 2 Duo processors and a choice between Microsoft's Windows XP or Vista operating systems. Vostro notebooks include the Vostro 1000 with dual-core AMD chips and Vostro 1400, 1500, and 1700, offering screen sizes of 14.1 inches, 15.4 inches, or 17 inches respectively. Dell is selling the models starting at $449 for the notebooks and starting at $319 for the desktop. The company also plans to add a high-performance desktop model to the family in late August. Although Dell has lost much of its market share to Hewlett-Packard in recent quarters, the company is playing to its strength by focusing on small business users, said one analyst who attended the press conference. "They still have a lot of brand equity in the small business market, and they're extending that with this offer," said Merle Sandler, senior research analyst at IDC. "With the services, they become a trusted advisor, and hopefully down the road they can turn that into a revenue stream." Michael Dell acknowledged that point in remarks to reporters, saying, "Small business is a rapidly growing market. It's also a place where there is enormous demand and need for technology." At the same time, he said, "Our customers all tell us, 'Make it simple'." Still, the company faces a challenge in repairing its reputation relative to customer service. In May, New York state's attorney generalÂ filed a lawsuit charging that Dell had used fraud and false advertisingÂ to increase profits on PC sales, applying high credit rates to computer purchases despite a promise of cheap financing. Indeed, Michael Dell stumbled over several of the questions posed by a crowd of small business owners at the press conference. He smiled at one user's story about experiencing Dell customer service problems after experimenting with competing PCs from Sony and Toshiba, and he winced at another customer's plea for Dell to keep offering Windows XP because of the "horror stories" she had heard about Vista. He also grew defensive after a customer asked whether Dell would offer a hundred-dollar laptop such as the XO computer designed for developing countries by a team at MIT led by Nicholas Negroponte. Dell pointed out that MIT had recently raised its price to $170 and that a better way to get cheap PCs in the hands of schoolchildren would be to re-use the 125 million PCs discarded each year by users in western nations. "We've sold more PCs in the U.S. than anyone else ... but that doesn't mean we're going to walk away from our responsibility. Our team has made big investments not only on the product side but in service and support," Dell said.
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By Stephen Foley  Dell, the world's No 2 computer maker, has begun selling laptops and personal computers pre-installed with Linux software - the free operating system that aims to challenge Microsoft's dominant Windows platform.
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Dell has signed a deal to distribute free laptops with the purchase of a broadband Internet access subscription.
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Dell Inc. DELL.O plans to open its   own retail stores on a city-by-city basis and does not expect   to sell its personal computers through shops like Best Buy Co.   BBY.N, a senior executive said on Tuesday.
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Dell Inc. has signed a deal with a U.K. mobile phone retailer to distribute free laptops with the purchase of a broadband Internet access subscription, continuing the company&#39;s push into the retail market.
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Dell Inc. is launching a new line of notebook and desktop personal computers called "Vostro" that are aimed at small businesses with 25 or fewer employees.
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(InfoWorld) - Dell Inc. is working on plans to sell PCs through retail stores in Asia and Australia, as part of a wider shift within the company away from using only direct sales. Dell will add retail channels for PC sales in India, China, Australia and Japan, said T.R. Reid, a company spokesman. Dell will continue selling PCs directly to customers in these countries, which are the company's most important markets in the Asia-Pacific region. Reid did not say when retail PC sales would start in Asia, but indicated the company is talking to retail partners in the region. "There's really strong interest on the part of potential partners," he said. The addition of retail sales representsÂ a major strategy shift for Dell. The company pioneered the direct sales model during the 1990s, eschewing traditional PC sales channels for the Internet and telephone hotlines to become the world's biggest PC vendor. Until recently, Dell executives repeatedly dismissed the idea that retail sales would help reach customers in countries like China, saying direct sales would suffice. Dell's long-standing aversion to retail sales ended this year with the return of Michael Dell as company CEO in January. In the face of a U.S. Securities and Exchange investigation into the company's finances and sliding sales that toppled the company from its number-one spot, Dell has looked to reverse the company's fortunes. Part of his strategy includes embracing the retail channel, which has proved instrumental in the recent strong performance of rivals such as Acer Inc. and Hewlett-Packard Co. On June 10,Â the first Dell PCs went on sale with Wal-Mart StoresÂ in the U.S. and Puerto Rico. The company is now selling two desktop PC models through Wal-Mart, both of which are priced under US$700, based on plans announced last month. Â ADVERTISEMENTIBM Information On Demand 2006Industrial Industry Leaders, please join us at IBM's premier information management global event, IBM Information On Demand 2006, October 15-20, Anaheim, CA. More IBM business and technical solutions content in one place than ever before! Select from  over 800 sessions. Register today!
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Dell Inc. plans to sell personal computers at Wal-Mart Stores Inc., the world's largest retailer, in a departure from Dell's approach of selling machines only directly to customers.
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Dell Inc.  plans to open its  own retail stores on a city-by-city basis and does not expect  to sell its personal computers through shops like Best Buy Co.  , a senior executive said on Tuesday.
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Dell will begin offering on Monday new  "blade" servers at prices it says will bring the ultra-compact  computers into the business mainstream and allow it to grab  market share from rivals HP and IBM.
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By REXCRUM  SAN FRANCISCO - Dell Inc., the world's No. 2 personal-computer company, said Thursday that it will begin selling PCs on the shelves of retail giant Wal-Mart Stores Inc., in a deal that breaks with its longtime direct model of making computers on order for customers.
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Dell Inc.  plans to start  selling personal computers at 3,500 Wal-Mart  stores in  the United States and Canada as of June 10, launching a major  drive to sell through retailers, the companies said on  Thursday.
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Dell has announced that it plans to start selling computers at Wal-Mart in June.
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InfoWorld - Underlining its expansion from online to retail sales, Dell launched desktop and notebook PCs Tuesday at Macy&#39;s department store in New York.