FaceTime to offer Skype management
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Greynet Enterprise Manager software will manage Skype clients that will allow IT administrators to do things like turn off Skype file-sharing, network-wide.
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Voice-over-IP software maker Skype starting today will include the beta of its Skype API (Application Program Interface) with its Skype for Windows product.
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A major outage is affecting many Skype users' ability to log on to the network and send IMs. The company is mum, but some pin the blame on a series of Microsoft updates released yesterday.
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Companies to create real-time, rich-media collaboration for Windows Messenger users and later for Office Live Meeting users.
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Partner to sell technologies that will allow users to operate and manage telephone calls from their desktops.
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The IP wars continue this week with Avaya, now a privately held rather than public company, announcing Avaya Communications Manager 5.0 and new customer service solutions, including a SIP-enabled handset for CSRs (customer service representatives). Communications Manager 5.0 is a full, rather than a point, upgrade to Avaya's main telephony and communications platform. The new version takes the technology from IP to SIP and adds a number of new capabilities."We are taking this version from the service provider trunk all the way to the desktop with a purpose-built SIP contact center phone," said Colleen Aguirre, director, product management for Customer Service applications.The SIP-enabled phone, Avaya Agent Deskphone 16CC, has a list price of $355.The transition of contact centers to IP-enabled centers has been ongoing, said Aguirre. "It flattens out networks and allows for consolidation of servers."The next step from IP to SIP protocol will add additional such capabilities as presence detection while giving contact center managers increased flexibility. For example, version 5.0 of Communications Manager will allow agents to transfer customer data along with a call. The 5.0 upgrade also automates and equalizes the distribution of calls to CSRs and allows agents and managers to evaluate agent availability. "We translated all of that information into the SIP protocol," Aguirre said.While Cisco does not have a SIP-handset and its software still requires middleware translation software, an all-SIP-based solution does not require middleware.Jay Lassman, research director for Communications Applications at Gartner said, Avaya is positioning itself for compatibility with unified communications solutions. "They seem to be on a very aggressive path toward positioning their users for future SIP interoperability," said Lassman.
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VoIP service will be available using traditional handsets.
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Software maker plans to add Parlano's MindAlign group chat functionality to several of its products.
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Cordless handsets, speakerphones, and Wi-Fi devices allow you to use Skype where you want.
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(InfoWorld) - With the latest beta of Skype for the Macintosh, released on Wednesday, Skype hopes to help bridge the barrier between Macs and PCs for video calling. Users of Skype for Mac 2.0 will be able to make video calls to both Mac and PC Skype users. Other options exist for such cross-platform video calling but not from the most popular instant messaging clients. The last Skype release for Macs, Skype for Mac 1.5, does not support video calling. Mac users with the free Skype software can view the video call within the Skype window or on the full computer screen. Users can also see how they appear to the person they are calling in a small window on the screen. Mac users already have the Apple iChat program, which enables video conferencing but is mainly limited to making calls with other Mac users. In 2004, iChat and AOL's AIM became compatible, allowing users to make video calls to each other. However, the most recent version of AIM, Triton, only supports video calls among Triton users. But an older version, AIM 5.9, is still available and supports video conferencing with iChat users. Other options from lesser-known providers are also available. SightSpeed offers free software that supports video conferencing between Mac and PC users. Mac users interested in the latest version of Skype must be running Mac OS X v10.3.9 Panther or newer and have a G4, G5, or Intel processor.
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The Siemens USB adaptor is loaded with Skype software that enables users of Siemens phones to access Skype&#39;s free Internet calling service as well as other features, such as buddy lists and conference calling.
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Enterprise network managers are implementing VoIP, but how are they managing these installations? Here are four tools to simplify the task.
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Skype Technologies is teaming with Siemens to offer cordless phone users the ability to make Internet telephony calls, in addition to traditional calls, from their handsets.
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By Andrew Murray-Watson  Skype, the internet telecoms group owned by eBay, will unveil a deal tomorrow with Spin-vox, the UK voice-to-text technology company, as it begins an aggressive strategy to become a global communications giant.
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Blog: Skype announced today that its application will come preloaded on select Toshiba laptops.
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The Web conferencing leader will release a product for sales calls that watches clients to see whether they pay attention.
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ON THE SCENE - Product managers at TechEd 2007 here gave BetaNews an early glimpse of Microsoft's next videoconferencing application, which will tie into both Office Communications Server (which we saw in detail at WinHEC three weeks ago) and Microsoft's own subscription-based conferencing services.