Cisco says India to be base of globalization drive
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Global networking giant Cisco Systems announced plans to make India a base for its globalization drive as it forecast the country could account for half its future workforce growth.
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Cisco Systems, the world&#39;s largest maker of equipment for directing Internet traffic says China is well on the way to becoming the world&#39;s technology hub.
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Indian outsourcers already have a large share of outsourced application development and maintenance and are dominant in business process outsourcing. The country is now targeting a larger share of the market for remote infrastructure management services (IMS), and is planning to more than double revenue from these services to $15 billion by 2013.IMS involves managing an enterprise&#8217;s core IT systems, including hardware, software, connectivity and people. The IMS industry is moving towards a remote delivery model where services are increasing delivered from low-cost locations by service providers and wholly-owned services subsidiaries of user companies, according to a report released Thursday by India&#8217;s National Association of Software and Service Companies (Nasscom).Customers in the US and Europe are increasingly willing to outsource IMS to offshore locations, because the data does not move out of the home countries, and is only managed remotely, said Siddharth Pai, a partner at sourcing consultancy firm,Technology Partners International (TPI) in Houston, Texas.In India, IMS business is going both to Indian outsourcers, and the Indian operations of large IT services companies, Pai said. Because of the large staff component involved in IMS, there are cost benefits in outsourcing IMS to low-cost, offshore locations like India, he added.Research done by management consultancy firm McKinsey for Nasscom, suggests that the IMS business could generate between 325,000 to 375,000 jobs in India by 2013, as 70 to 75 percent of the roles in IMS can be moved offshore.Low-cost locations, including India, have so far captured a mere $6 to 7 billion&#160;of the IMS opportunity.Indian outsourcers have so far learned to price their services on the basis of staff time utilized. They now have to learn more sophisticated pricing that takes into account other parameters like amount of computing power being managed, if they are not to risk losing money in the business, Pai said.
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Acquisition is expected to help Cisco Systems reinforce its network management offerings.
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It may now be the turn of Indian companies to offshore outside India their IT services requirements.
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BANGALORE, INDIA - An anticipated boom in mobile telephony use in India is attracting multinational and local companies to establish manufacturing operations in the country.
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(InfoWorld) - General Electric CEO Jeffrey Immelt warned an audience of Indian business leaders Friday that India's strong economic growth wouldn't come at the expense of the economic health of countries like the U.S. Immelt made the remarks at the Global Alumni Conference of the Indian Institute of Technology (IIT), which drew close to 4,000 people to Santa Clara, California. IIT, with seven campuses throughout India, has 100,000 alums worldwide, about 25,000 of whom live and work in the U.S. Immelt acknowledged that the offshoring of U.S. positions to India has cost the nation jobs and reduced its manufacturing base. But Indian companies need to grow enough to expand globally, creating jobs in the U.S. "The challenge to India is can the standard of living of India grow by a hundredfold without the standard of living of America going down at the same time?" Immelt said in a keynote address. "India's ability to figure out the win-win, to figure out a way the whole pie gets bigger, that it's not just taking from one place to the other, that in the end is going to determine whether this will be the Indian century." Immelt cited Japanese companies like Toyota and Canon that succeeded by expanding beyond Japan's borders to invest in global markets. He encouraged Indian companies to pursue the same strategy. Of GE's total work force of 300,000, 13,000 live and work in India, and the company plans to add 4,000 jobs there over the next few years. While India's economy is growing, Immelt said it still needs significant new investment in infrastructure, including roads, power plants, and other facilities. GE specializes in infrastructure technology, including nuclear power reactors and gas turbines as well as medical equipment and jet engines. U.S. Senator Hillary Clinton, a Democratic candidate for president in 2008, cancelled a planned visit to the Global Alumni Conference to give a Friday afternoon address. She received boos from some in the audience when it was announced that she'd speak to them only via a satellite TV link.
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The World Series of networking services IBM and Cisco are expanding their Global Services Alliance, er globally.â¦
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By Tony Glover, The Business, London  Dec. 14--American networking giant Cisco Systems is building a research  and development centre and a factory in India to manufacturer internet phones.   The company has allocated $1.1bn (Â£561m, E825m) to Chennai and Bangalore.
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NEW YORK - Cisco Systems is aggressively trying to build its presence in key growth markets, and it&#39;s using both new products and new acquisitions to do it.
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Networking giant Cisco Systems this week announced plans for increased investment in Asia, including a new research and development facility in China and a venture investment program in India.
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Raman Roy talks about how this technique put India on the world's business map.
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Cisco Systems plans to have one-fifth of its top executives in India by 2012, in line with its plan to make India the hub for the development of technologies and new business models for emerging markets.
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(InfoWorld) - Indiaâs business providing software and services to companies outside its borders will grow a healthy 26 to 29 percent this year, the country's main trade association for that sector said Monday. Revenue from exports of software, services and business process outsourcing (BPO) will reach about $40 billion for the fiscal year that ends next March 31, according to data released Monday by the National Association of Software and Services Company (NASSCOM). Export revenue from these sectorsÂ grew 33 percent to $31.3 billionÂ in the fiscal year to March 31,Â according to data released by the trade body. The strong growth in software and services exports is coming from an improvement in India's competitiveness, and the addition of new services, such as remote infrastructure management, by Indian service providers, Kiran Karnik, president of NASSCOM told reporters in Bangalore on Monday. The revenue figure also includes exports to their parent companies and clients by Indian subsidiaries of multinational companies such as IBM, Oracle, and Accenture, that are expanding fast in India. Indiaâs overall IT industry grew by 30.7 percent in the year to March 31 to earn revenue of $39.6 billion, with the domestic market also growing by 22 percent to $8.2 billion, NASSCOM said. Many multinational companies including Hewlett-Packard and IBM have bagged outsourcing contracts from Indian companies. The Indian IT industry employed about 1.6 million staff as of March 31, besides about 6 million indirect staff employed in supporting the large offshore software development and BPO operations in India, Karnik said. About 1.2 million people are employed in developing software and running back office processes and call centers for customers abroad. The U.S. continues to be the largest market for Indian exports, accounting for 66 percent of revenue, Karnik said. Indiaâs IT industry is facing high staff attrition and salary increases, but that will not slow down growth, Karnik said. In the short term, NASSCOM, of Delhi, is helping set up finishing schools that will make more Indian graduates employable by the IT and the BPO industry, he said. In the long-term, though, NASSCOM is counting on more investments by government and industry in the education sector, he added. The IT industry in India is also grappling with the strengthening of the Indian Rupee against the US dollar, which pushes down realization in Rupees of revenue earned abroad by Indian companies. In the year to March 31, exports of IT services grew by 35.5 percent to $18 billion, while exports of BPO services grew 33.5 percent to $8.4 billion. Revenue from exports of engineering services, a classification that deals with non-electronic design services, grew by 23 percent to $4.9 billion.
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BEIJING -- John Chambers, the chief executive officer (CEO) and president of Cisco Systems Inc., doesn't care when economists think China is going to become the world's largest economy. He's just thinking about what needs to be done for Cisco to tap into that market.
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Indian outsourcing companies should expand their operations to other low-cost countries if they want to maintain their edge, experts said Thursday at an international software conference.
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(InfoWorld) - Cisco Systems has entered into a partnership with Haier, the largest manufacturer of large home appliances in China, that will allow the companies to work together on a number of projects, including information infrastructure and home networking systems. The partnership, announced Tuesday, will also give the companies the opportunity to share best practices in areas such as investments and financial management and controls, Cisco said in a news release. The two companies will work together on a "broad range" of projects in China and other markets outside the United States, Cisco said. A Cisco spokesman in the United States declined to answer questions about the deal, saying Cisco had "no further details to share at this point." Haier, the fourth-largest "white goods" manufacturer worldwide, is working to expand its brand outside China, Cisco said. Haier, with about 50,000 employees, has entered the networked appliance market in the past two years. Haier is a Cisco customer in China. Haier believes it is "necessary to take advantage of Cisco's business practices as a model for efficient international expansion," particularly in network-reliant areas such as customer service, Zhang Ruimin, Haier's CEO, said in a statement. Cisco will share its experience in using networking technologies to improve corporate competitiveness, added Thomas Lam, president of Cisco China. At a conference earlier this month, Cisco officials suggested that the company plans toÂ focus more of its efforts on the consumer market. The company also sees opportunity in developing countries, officials said.