In Brief: Red Hat offer continuous support via new India center
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Red Hat has set up an engineering and support center in Pune, India, to provide support for its customers in India and in English-speaking markets worldwide. Red Hat already has three support centers in North America, the U.K., and Australia which provide support in their respective regions. The center in India will enable the company to offer around-the-clock support to customers worldwide, Red Hat said. The center will also have a test lab for hardware and software certification, and will house a team that will work on localization of Red Hat Enterprise Linux in Indian languages. Open source vendors like Red Hat and proprietary software vendors like Microsoft are vying for a number of federal and state e-government projects in India, as well as a number of large private-sector deals.
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InfoWorld - Red Hat, in collaboration with IBM, opened a support and research facility in Vrsac, Serbia, to serve customers in South Eastern Europe.
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FRANKFURT, Germany  - U.S.-based Red Hat Inc., the  world's top distributor of open-source Linux software, expects  its international business to increase to half its sales within  12 months, an executive said on Tuesday.
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Red Hat on Thursday announced the opening of its first office in China, in the nation&#39;s capital, Beijing. The company said it will be working with industry partners such as Hewlett-Packard, IBM, Intel and
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Linux software maker Red Hat on Tuesday released an update to its enterprise product with security upgrades, support for IBM Power5 servers, new driver support and bug fixes.
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Under the terms of the agreement Red Hat will obtain products derived from the Netscape Enterprise Suite, including Netscape Directory Server and Netscape Certificate Management System.
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(InfoWorld) - Red Hat said this week it had spruced up its Red Hat Command Center server- and application-monitoring service, eliminating the need for users to maintain a Red Hat-prescribed hardware appliance to collect monitoring data. The "scout" appliance has been replaced by software in the SaaS platform, which customers can now run on their own systems. "The customer now picks their own hardware and the software is now provided for free," said Andy Karandikar, Red Hat product manager for Command Center. Previously, users had to purchase a $900 x86-based white box for monitoring. Command Center is positioned for managed service providers, who resell it to their customers, and for small- and medium-sized businesses. Red Hat also addedÂ  the ability to export monitoring data in XML. This data is available for download, and offline archival and analysis. Prior to adding the XML capability, this type of offline archival could only be done in bits and pieces and in text form. "[Now] you can do it in XML, which is a more structured way that you can slice and dice the data," Karandikar said. Red Hat also improved the interface of Command Center so that it is more consistent with other Red Hat services and products. Red Hat Command Center monitors server components ranging from the operating system to applications. Red Enterprise Linux, JBoss software and a wide range of other IT infrastructure can be monitored including Windows. The Command Center service costs $192 per monitored server per year. Red Hat announced its "North American Value2" seminar tour, which features half-day seminars on transforming an enterprise with an open source-based approach to virtualization and SOA. The tour kicks off on September 11 in Minneapolis. "The Value2 tour is really a concerted push for Red Hat to get on the road and communicate our broader strategy as it relates to our open source architecture, how our solutions are being used in customer sites and the really get the message out there as to the value of the open source approach," said Shaun Connolly, vice president of product management and Red Hat. Technologies such as JBoss middleware are featured, as is the MetaMatrix data federation technology acquired by Red Hat.
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Government-backed Red Hat is leading an initiative allowing software companies to brief users of a US government-backed security database on how far vulnerabilities affect their products.â¦
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Asian governments are pivotal to Red Hat&#39;s goal of earning 60 percent of its revenue from outside the U.S. by the end of 2009, said Matthew Szulik, the company&#39;s chairman, chief executive officer, and president, in a conference call on Thursday.Governments in the region are beginning to see open source as a boost for their economies and a way to increase technological innovation in the region, Szulik said. The governments of South Korea, Japan, Australia, and China have been &quot;positive spokespeople&quot; for the growing adoption of Linux and open source software in the region, he added.Most of the business for Red Hat in the region, as in the rest of the world, is in the transition from Unix and legacy systems to the Linux operating system. Customers are typically in the financial services, telecommunications, technology and the government sector, Szulik said.At the end of August, Red Hat&#39;s revenue for the first six months of its fiscal year was $246 million, up 34 percent from the previous year. About 85 percent of its revenue came from software subscriptions with the balance coming from services like consulting and training. The company does not break out revenue by regions.Red Hat also had $33 million in operating income for the six months period, up 48 percent from the same period in the previous year. The company has over $1.3 billion in cash on its balance sheet, said Charlie Peters, Red Hat&#39;s chief financial officer.Apart from continuing opportunities in the market for replacement of the Unix operating system with Linux, Red Hat is also seeing revenue coming in from middleware, Peters said. The company&#160;acquired JBoss, a vendor of open-source middleware, in June 2006.Red Hat plans to roll out new technologies in the coming months that will help customers build global virtualized computing infrastructure, Szulik said. The company introduced server, storage, and desktop virtualization as part of Red Hat Enterprise Linux 5 earlier this year.An increase in availability of third-party applications around Linux helped boost demand, as Linux has been expanding its share of servers&#160;based on Intel&#39;s x86 architecture and&#160;IBM&#39;s mainframe&#160;and server environments, Szulik said. In addition, there has been an increase of technically trained staff with Linux and open-source skills, he added.
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OCTOBER 01, 2004  - After his company announced that it&#39;s acquiring security and authentication tools from Netscape Security Solutions to bolster its software arsenal (see story), Red Hat Inc.
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(InfoWorld) - Global expansion and strong Enterprise Linux subscription sales lifted Red Hat's revenue and net income to double-digit growth for its fiscal 2008 second quarter. The company reported profit of $18.2 million, or $0.09 per share, an increase of 64 percent year over year for the quarter that ended Aug. 31. Last year for the same quarter, Red Hat reported profit of $11.04 million. Revenue for the most recent second quarter was $127.3 million, an increase of 28 percent over the same quarter last year when the company reported revenue of $99.67 million. Non-GAAP (generally accepted accounting principles) adjusted net income for the quarter was $36.9 million, or $0.17 per share, a figure in line with consensus estimates from analysts at Thomson First Call. Subscriptions revenue continued to outshine revenue from training and services, though both segments saw increases for the quarter. Revenue from subscriptions comprised $109.17 million, or 86 percent of revenue, while revenue from training and services was $18.1 million, or 14 percent. Red Hat attributed its strong growth to overseas expansion, particularly in Japan, where a Nikkei Market Access survey ranked Red Hat Japan the number-one technology vendor that customers intend to conduct business with in the future. The company also saw increases in operating margin and operating cash flow, business performance improvements that are important to Red Hat's global expansion, said Charlie Peters, executive vice president and CFO, in a statement. Non-GAAP operating margin was 20.7 percent for the quarter, an increase from 17.8 percent year over year. Non-GAAP operating cash flow was $63.7 million for the quarter, an increase of 43 percent year over year and 22 percent, sequentially. Red Hat continues to be the leading commercial provider of Linux server software, but the company also expanded its portfolio of open-source products for enterprise customers in the second quarter. Notable product releases during the quarter were JBoss Enterprise Application Platform 4.2, software infrastructure to help enterprises migrate legacy applications to an open-source platform, and a beta of Red Hat Developer Studio, a development runtime and set of open-source tools built on the popular Eclipse development framework. Red Hat also made gains in increasing support among third-party applications for Red Hat Enterprise Linux and passed the 3,000 mark for the number of applications certified to run on its enterprise OS. On a conference call Tuesday, Red Hat Chairman, CEO and President Matthew Szulik announced some changes to Red Hat's business structure as the company prepares to expand from a Linux company into a full-service enterprise software and services provider. Beginning Tuesday, the company is split into three lines of business: infrastructure, middleware, and online services. Each of those divisions will have a general manager who will be compensated on the profitability of his or her business, he said. General managers also will be responsible for product marketing, and Red Hat's Michael Chen, who is returning to the U.S. from China after a three-year stint building Red Hat's business there, is now vice president of corporate marketing, Szulik said. This story was updated on September 25, 2007
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PC maker will offer 24-hour help desk services, on-site visits, and more.
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Linux distributor Red Hat Inc. has appointed a new chief financial officer following the resignation of former CFO Kevin Thompson and the recent restatement of its revenue after an accounting policy change.
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Red Hat Inc. is opening this week its first office in China, as part of its effort to tap demand for low-cost software in developing markets.
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Unisys, the maker of high-end servers, has joined the Red Hat Partner Community, strengthening its ties to the Linux vendor. Unisys, formerly a Windows-only shop, began offering its ES7000 servers
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(InfoWorld) - Red Hat has changed the pricing model for its SaaS-based system monitoring and added support for more software packages, the company said on Wednesday. The Red Hat Command Center service provides remote system monitoring for systems running operating systems including Solaris, Windows and, of course, Red Hat Enterprise Linux. VMware also is monitored. With the upgrade, Red Hat has changed to a price of $192 per server, annually, said Donald Fischer, Red Hat vice president of online services. Previously, pricing involved a complicated model based on usage after the fact and factoring in the number of services. "Now, it's just a basic annual subscription per server. We got a lot of feedback that that's just a simpler way to consume this kind of service," Fischer said. Also added to the service is basic system monitoring of all servers in a network when service is purchased for just a single server. Command Center will ping other servers just to make sure they are functioning. But additional capabilities, such as monitoring of FTP services and application servers, are restricted to the server monitored for the $192 price tag. Red Hat also has updated which software it can monitor, adding support for Red Hat Enterprise Linux 5, the JBoss 4 application server, the Oracle10g database and VMware ESX version 3. At IT outsourcer ITresources, the company is using Command Center as a network operations tool competitive to how it would use CA Unicenter, HP OpenView or Tivoli, said Chad Decatur, senior manager of IT infrastructure for ITresources. Command Center has been very affordable and reports for SLAs are easy to run, he said. "It doesn't seem to have a lot of latency," Decatur said. Also, it is easy to learn. "Somebody doesn't have to devote their career to learning the product," said Decatur.Â  Technology leveraged in Command Center was acquired from NOCpulse in 2002, Fischer said.
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Migrating to the new Red Hat Enterprise Linux 5 distribution can cause things to break if youre not aware of the changes. Here are the four major new categories of upgrades you'll need to plan for.