Can JetBlue Weather the Storm?
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The airline has responded fast to its weather-related nightmare, and analysts are optimistic it will bounce back
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Your chances of being stuck on a stuffy airliner for hours on a taxiway &#151; like passengers on recent JetBlue flights &#151; are slim, the government reported Monday.
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JetBlue officials said overwhelmed IT systems were partially to blame for the cancellation of more than 1,000 flights in the days after an ice storm last week.
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American Airlines said on Thursday it will beef up service to and from New York area airports, a move that puts new pressure on JetBlue Airways  as it strives to regain customer confidence after last week's operational meltdown.
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After being stuck for 11 hours on a parked airplane during a snow and ice storm, JetBlue passengers found out there's nothing they can do about it. There are no government regulations limiting the time an airline can keep passengers on grounded aircraft.
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JetBlue Airways, which made its reputation coddling customers, was so reluctant to inconvenience them last week that it kept putting them on planes while other airlines canceled one flight after another.
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Bad weather kept passengers on a Cancun-bound JetBlue flight trapped on the tarmac at New York's John F. Kennedy International Airport for eight hours Wednesday.
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JetBlue Airways Corp. said on Tuesday reimbursing passengers stuck on about 1,000 delayed flights and updating its operations to prevent further problems could cost the airline $30 million or more, sending its shares down more than 6 percent.
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BALTIMORE -- The storm that pounded the Midwest brought snow and sleet across the Northeast on Monday, closing schools, turning highways sloppy and slowing air travelers. At least 68 flights were canceled by JetBlue, whose flight schedule and reputation were severely battered two weeks ago when...
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The commercial real estate marketplace weathers the storm.
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For more than four hours, Doug Pinkham sat wedged in seat 19C of a Delta Air Lines jet as the plane inched its way through tarmac congestion caused by a winter storm that struck Atlanta's international airport on a recent night.
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JetBlue Airways Corp. tried to calm a maelstrom of criticism Thursday, after passengers were left waiting on planes at a New York airport for as long as nine hours during a snow and ice storm.
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Shares of JetBlue Airways Corp.  JBLU.O fell nearly 8 percent in premarket trading on  Wednesday after warning that the recent hurricanes in Florida  would hurt its earnings.
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JetBlue Airways Corp. JBLU.O on  Thursday said third-quarter earnings fell 71 percent, missing  analysts' lowered estimates, as it struggled with skyrocketing  fuel prices, storm disruptions and competition.
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Low-cost carrier JetBlue Airways Corp.  on Thursday said third-quarter earnings fell 71 percent as it struggled with skyrocketing fuel prices and tough competition.
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JetBlue canceled 66 flights because of snow Monday and tested the airline's customer bill of rights created after an uproar of criticism from the Valentine's Day storm that grounded more than 1,000 flights.
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US airline JetBlue vows to win back customers with a passenger bill of rights after delays which may have cost it $30m.