Officials Try to Clear Up Confusion About 911 Calls
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Confusion about the District's revamped 911 call center has spread across the city in recent weeks as misinformation has been posted on online community message boards and city officials have spent time parsing the definition of "emergency."
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By Nichole Monroe Bell, The Charlotte Observer, N.C.  Feb. 22--Ever wonder who the office techs call when a glitchy computer problem has even them stumped?   Quite often, they call right down the street.
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Communicating can be tricky when a company or a government agency has workers in different locations and even different time zones.
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No matter what the disaster -- hurricane, earthquake, terrorist attack -- the nation's first responders get to the scene soon after. Which is why it's such a crime when these people can't communicate with each other.
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If you are in Sudan it is a "missed  call." In Ethiopia it is a "miskin" or a "pitiful" call. In  other parts of Africa it is a case of "flashing," "beeping" or  in French-speaking areas "bipage."
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Travelers in all the European Union's  27 member countries can call the same emergency telephone  number -- but many of them don't know what it is.
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EVERETT  Fire investigators are still trying to determine what caused a two-alarm that destroyed a portion of a South Everett shopping center this morning.
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Carriers work to restore service and are providing free calls to people affected.
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By Joanie Baker, Messenger-Inquirer, Owensboro, Ky.  Mar. 3--The Daviess County 911 has taken steps to provide better service to county residents who have Vonage or other voice over Internet phone providers.
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PATERSON, NJ -- Authorities said Friday they were still investigating a mysterious 911 call from a child who said her mother had been hurt as a legitimate matter and not a hoax, despite their inability to authenticate any of the information the caller
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By Dennis Welch, The Tribune, Mesa, Ariz.  Feb. 12--There are some areas in Maricopa County where it's not automatic that firefighters will show up promptly after someone calls 911.
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More money and modern technology is needed to help police, fire and other first responders better communicate when responding to terrorist attacks and natural disasters, two former U.S. government officials said on Thursday.
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By Betty Lin-Fisher, The Akron Beacon Journal, Ohio  Feb. 18--Last week, my husband called me at work in the late afternoon to tell me that someone had just come to our door in the bitter cold, saying he was there to "win back" our local telephone service to AT&T.
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The message, "This call may be monitored for quality assurance purposes," is so common that many callers assume no one is listening. But they would be wrong.
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Not all 999 calls will be dealt with by ambulances under changes aimed at eliminating misuse of the service.
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With ever-more people using mobile phones to make emergency calls, the FCC has proposed a series of benchmarks aimed at helping insure rapid and accurate responses.
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Lawmakers are questioning whether recently revised guidelines protect the confidentiality of legal communications and the right to legal counsel.