Web Holiday Shopping Up 25 Pct in 2004
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U.S. online retailers posted holiday sales of $23.2 billion, excluding travel, up a larger-than-expected 25 percent from the 2003 season, according to a new survey.
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Online shopping has become hugely popular among Britons in the run-up to Christmas, research suggests.
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(InfoWorld) - The 2006 holiday shopping period got off to a strong start over the weekend, according to several e-commerce operators. The Friday after the Thanksgiving holiday is typically seen as the start of the holiday sales season in the U.S. and retail outlets across the nation see some of the largest crowds of the year on that day. In recent years, online retailers also report strong traffic on the day. While consumers may be opening their wallets to online retailers like never before, there's also evidence they are after bargains like never before. Two online price comparison sites, which point consumers to the lowest prices for various items, reported surging traffic. Pricegrabber.com said it's seen a 45 percent increase year-over-year in referrals to merchants for November to date. In some categories, including toys, sporting goods and apparel, the amount of traffic sent to retailers by Pricegrabber has more than doubled, it said. Rival site Shopping.com reported a 40 percent jump in November-to-date referrals to online retailers and said hot categories include kids and family, home and garden, and clothing and accessories. Despite the strong traffic, Monday is likely to be busier, said Shopping.com. Last year visitors to the site peaked between noon and 2 p.m. on Monday. Two of the season's hottest holiday gift items, the recently-launched PlayStation 3 and Wii games consoles, have been selling fast on Ebay. In the week to Nov. 24, 14,675 PlayStation 3 and 26,708 Wii consoles were sold through the site. The average price of the PS3 was US$1,186.39 while the Wii fetched an average $412.53, according to eBay Marketplace Research. Both prices are well above their suggested retail prices. Other hot electronics items include the Samsung Electronics Co. Ltd. BDP-1000 Blu-ray Disc player and Apple Computer Inc.'s iPod nano and iPod Shuffle, the company said.
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Retail sales over the Internet rose 4.7 percent in the third quarter and gained 21.5 percent compared with the same period last year as consumers continued to turn to e-commerce for shopping, a government report showed Friday.
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Retail sales, helped by sizzling activity in auto showrooms, jumped by 1.2 percent in December, providing a solid finish to a year in which sales climbed at the fastest pace since 1999. The increase pushed total spending for the month to a seasonally adjusted $349.4 billion, the Commerce Department said.
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InfoWorld - E-tailers have laggards and penny-pinchers to thank for last week's brisk sales, which grew 25 percent over the comparable period last year, according to comScore.
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Here's a look at new and interesting developments at the major shopping search and comparision sites during 2004. Today: BizRate/Shopzilla, Froogle, and MSN Shopping.
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Online music stores broke into the mainstream in 2004, with more than 200 million tracks sold in the United States and Europe, a tenfold increase from the previous year, according to data released on Wednesday.
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Online retailers had a better-than-expected start to the holiday season, according to one Internet research firm that tracks online sales.
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The recent strength of the Canadian dollar has given a boost to online retailers who allow Canadians to bargain hunt in the U.S. without leaving home.
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Vendors and researchers have detected various new trends at play in online retail shopping this holiday season, such as shoppers' increased use of search engines and comparison shopping services to make better informed buying decisions. Not all trends are encouraging, however, such as a disconcertingly high percentage of shoppers willing to buy from spammers.
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Researchers report Web shoppers are busier and happier than last year, as the holiday approaches and online sales finally slow.
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Search headlines from around the web, December 27, 2004.
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Also: Digital cameras are the hottest gift for 2004. [News.com Extra]
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(InfoWorld) - Santa Claus may take online orders this year, but the Grinches will also be on the Internet. Holiday shopping online is expected toÂ reach new peaksÂ this year, and with the surge comes concern over the safety of transactions, according to technology services company EDS and the U.S. Federal Trade Commission (FTC), both of which have issued guidelines for Web shoppers. U.S. shoppers are expected to buy about 25 percent of their holiday goods online this year, with a typical shopper spending nearly $800, according to the National Retail Federation. But various vendors and consumer groups have issued warnings for online shoppers because a likelihood of fraud accompanies the increase of buying online. Internet-related fraud cost an estimated $340 million last year, the FTC said. EDS and the FTC cautioned that online shoppers should: -- Know your retailer. Stick with reputable businesses with contact numbers and physical addresses. Some Web sites display seals that vouch for their security, but these can also be faked. -- Use secure Web sites. Sites that use encryption to protect data should display "https://" rather than "http://" in the address bar. Secure sites should also display a padlock symbol to show that the Web site has a secure, encrypted connection. EDS advises against sending a retailer more information than they need to complete a purchase. -- Be aware of phishing e-mail. Most people have received fraudulent e-mail asking for personal information. Never send information and never click on links in such e-mails, which are likely to be directed to look-alike Web sites designed to harvest identity and financial details. It's safe to type a Web site address into a browser. Reputable businesses do not ask for information through e-mails. -- Review privacy and security policies. Most companies will tell you what information they collect and how they use it. Also, foreign Web sites may be bound by different laws for how they can handle your personal information. -- Use antivirus and firewall software. -- Check your credit report and credit card balances regularly. The FTC Web site has a page devoted to holiday shopping tips, including those for online shoppers. Â
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The Internet holiday shopping  season got off to a hotter start this year, with "Cyber Monday"  the top day ever for online sales and the long Thanksgiving  weekend a busy time for browsing ahead of buying, both online  and in stores, researchers said on Wednesday.
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U.S. buyers shopped aggressively online on Monday and Tuesday of this week, spending significantly more than they did on the comparable days last year, according to comScore.Online retail spending hit $700 million on Monday, up 33 percent from last year, and $670 million on Tuesday, up 25 percent, the Web-monitoring company said Thursday.During the first 48 days of the holiday shopping season -- Nov. 1 to Dec. 18 -- U.S. shoppers have spent almost $25 billion in online retail purchases, up 19 percent from the same period last year, according to comScore.As Christmas day approaches, the intensity of online shopping will ease up, although late-shipping deals, in-store pickup options and price reductions should keep growth rates strong in the remainder of the holiday season, comScore said.The company expects online spending during the holidays to reach $29.5 billion, which would represent a 20 percent increase over the 2006 season.Meanwhile, Nielsen Online said Wednesday that a majority of online shoppers it surveyed reported being either &quot;very satisfied&quot; or &quot;somewhat satisfied&quot; with the customer support they received from online shopping Web sites.Nielsen Online&#39;s survey found that of the 46 percent of respondents who had posted or planned to post reviews about their online shopping experience, 88 percent said those reviews were, or would be, positive.Netflix topped the survey&#39;s customer satisfaction list, having been rated &quot;very satisfied&quot; by 90.3 percent of respondents, and was followed by comparison-shopping site NexTag.com (87 percent), giant e-tailer Amazon.com (86.6 percent), Yahoo Shopping (84.3 percent) and Kohls.com (84.1 percent). Rounding out the top 10 were Barnesandnoble.com, HomeDepot.com, Circuitcity.com, eBay.com, and JCPenney.com.On the other end of the spectrum, sites that in recent days have been flagged for buckling under the strong holiday-season traffic include Mastercard.com and Macys.com.Macys.com&#39;s home page faced slowdowns throughout Tuesday, taking, at its worst, about 38 seconds to load, compared with the usual 2 seconds, according to Web site uptime and availability tracker Gomez.Apparently, while experiencing availability problems, Macys.com has been serving up a page telling shoppers that the site is crowded and that they have to wait until traffic decreases in order to be let in. An apparent screenshot of this page was posted by The Consumerist blog on Tuesday.Meanwhile, Mastercard.com has racked up downtime of almost five hours between Nov. 9 and Dec. 20, equivalent to uptime of 99.5 percent for that period, according to Pingdom, which also tracks Web site performance. As such, Mastercard.com has performed significantly worse than sites from competing credit-card companies like Discover, Visa, Diners Club, and American Express, all of which have had uptime above 99.9 percent during this period, Pingdom said Thursday.Neither Macy&#39;s nor MasterCard immediately responded to requests for comment.