IBM Passes Legal, Overtime Costs on to Its Tech Workers
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Despite reporting record profits the chipmaker plans on cutting the base pay of its technical support staffers to compensate for the money it stood to lose by being forced to pay overtime.
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IBM said the strategy is to enable companies to centrally manage business applications and tools across employee devices. That should help companies cut IT support costs as well as build work
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IBM has signed a 7-year, $969 million  contract with British bank Lloyds TSB to supply it with  Internet telephony and data services, The U.S.-based computer  giant said on Monday.
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IBM Corp. said Wednesday it has agreed to pay $320 million in retirement benefits to settle part of a class-action lawsuit and another $1.
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International Business Machines Corp.  IBM.N has settled for an undisclosed sum part of a  potentially multi-billion-dollar lawsuit over its pension plan,  a Wednesday court filing shows.
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IBM said yesterday that it had agreed to pay $320 million to current and former employees to settle in part a class-action lawsuit over its pension plan in a case that may affect millions
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IBM (Quote, Chart) has agreed to pay $300 million to settle most of the claims in a class action lawsuit related to its pension plan, the company announced today.
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International Business Machines Corp., the world&#39;s largest computer maker, said it will pay at least $300 million to settle part of a lawsuit that claimed the company&#39;s pension plan discriminated against older workers.
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(InfoWorld) - Banking and insurance conglomerate ING Group has finalized contracts worth â¬750 millionÂ ($994 million) with a consortium of companies to provide workspace services for its 53,000 employees in Europe. The contracts with Royal KPN, Getronics, Atos Origin, and AccentureÂ are each for seven years and cover the installation, maintenance, and support of desktop PCs, laptops, printers and telephones, the companies said Thursday. It's the biggest of three outsourcing deals that ING has finalized recently, worth a combined total of â¬1.3 billion. They are part of a cost-cutting plan announced last November that is designed to save the company â¬460 million per year, including â¬230 million from operations and IT. ABN AMRO Bank made a similar moveÂ last year, announcing a plan to outsource its IT operations worldwide in a series of deals worth â¬1.8 billion over five years. The bulk of that contract went to IBM. KPN took the biggest slice of the latest ING contract. It was awarded â¬269 million to provide fixed and mobile communications, call center, LAN (local area networking) and conferencing services for staff in the Netherlands and Belgium. Atos Origin was awarded â¬216 million to design and manage ING's back-end office automation, including e-mail and the active directory, and provide related support for end users. Getronics was awarded â¬213 million for help desk and on-site support for end users, as well as hardware purchasing and asset management. Accenture was awarded â¬52 million to be the "integrator," coordinating services and managing the supplier contracts. When ING announced an initial agreement with the four companies in July it said the contracts would run for five years and be worth about â¬800 million. It estimated that 550 full-time employees would be transferred to the contractors. That number will now be 430, it said Thursday. Of the earlier outsourcing contracts, on Nov. 6 ING finalized a six-year, â¬200 million deal with LogicaCMG for application management, IT maintenance and testing. And on Dec. 6 it signed a seven-year, â¬350 million contract with the U.K.'s Astron to process its banking and insurance documents.
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(InfoWorld) - IBM reported on Mar. 2 that it has signed American Airlines as its latest major human resources outsourcing customer, announcing a $217 million deal to take over much of the airline's personnel operations. TheÂ technology services giant reported that it will support HR functions including training, recruitment, and staffing -- along with related IT and call center support -- for all of American's 88,000 employees in the United States and Canada. Big Blue won the deal in tandem withÂ consultants Mercer HR Services, which will cover health and benefits and pension and payroll management aspects of the seven-and-a-half year contract. The deal with American represents only the latest in a string of major outsourcing agreements won by IBM, including anÂ IT services pact with rival Delta AirlinesÂ signed in Aug. 2006. Terms of the Delta agreement weren't made public, but IBM reported that it would partner with the airline's internal technology group to help oversee IT mainframe services and other infrastructure management operations. In July 2006, IBM announced another sizable HR services outsourcing deal, signing retailer CVS Pharmacy to a 10-year agreement covering many of the same business processes involved in the American Airlines contract. CVS cited the need to help patch together the 55,000 new employees it added over a two-year span of acquisitions as the primary motivation behind its outsourcing strategy. American, a subsidiary of AMR, said it is hoping the outsourcing pact can help it drive down costs and improve services for employees as well as find new ways to offer access to HR tools to workers. Representatives with AMR said that the company expects to save a total of $60 million over the course of the outsourcing arrangement with hopes to cut an additional $2 million per year in related administrative expenses. American will transfer the work currently being handled by roughly 200 of its employees via the agreement, said AMR spokeswoman Susan Gordon. A small number of those workers will be transferred over to IBM and the remaining people moved into other HR roles at the airline. A major element of the decision making process -- carried out by American over the last year-and-a-half -- was the consideration of IBM's ability to further modernize and streamline American's HR-related IT operations, she said. "The ability to work with IBM and take advantage of the technologies and processes they have in place was a key factor in this decision," said Gordon. "American will retain responsibility for strategy through the partnership with the transition of functions taking place over a period of two years." Researchers at Gartner estimated that the market for HR-related business process outsourcing reached $24.6 billion in 2006, a roughly 5 percent gain over 2005. However, the research firm has also predicted that some services providers might struggle with profitability during 2007, impeding growth of the U.S. sector of the market specifically. HR remains the largest segment of the worldwide business outsourcing market at 18.7 percent, Gartner reported, with payroll and benefits administration ranking as the most popular tasks that are being farmed out to service providers. According to a report published by researchers at Boston-based Ovum Summit in Aug. 2006, IBM topped rivals, including CA, Hewlett-Packard, and BMC Software, in several categories of a recent customer poll, winning praise as the industry's "most strategic IT management software vendor."
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IBM has signed a seven-year, $969.2  million contract with British bank Lloyds TSB to supply it with  Internet telephony and data services, IBM said on Monday.
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The three largest computer makers spearheaded a program today designed to standardize working conditions for their non-US workers.
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Salaried workers who have been getting overtime pay should take notice: The rules are about to change. Under new federal regulations that go into effect tomorrow, some white-collar workers
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International Business Machines Corp.  has settled for an undisclosed sum part of a potentially multi-billion-dollar lawsuit over its pension plan, a Wednesday court filing shows.
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International Business Machines Corp. settled a federal class-action lawsuit Wednesday, agreeing to pay a total of $65 million to 32,000 technology workers who claimed the company illegally withheld overtime pay.
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IBM (NYSE: IBM) today announced that it has reached an agreement with  the U.S.
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International Business Machines (IBM) has settled portions of an ongoing lawsuit related to pensions, and will take a charge of $320 million in the current quarter, the technology company said Wednesday.