Five tips for a successful VoIP conversion
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A VoIP expert at a national voice and data carrier draws on his experience to help you smooth the transition.
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Intervoice gives companies a cost-effective way to deal with customer calls.
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Boingo Wireless and Vonage are teaming to provide voice over Wi-Fi service as a complement to traditional VoIP. Initially, the companies will collaborate on a service bundle that combines Vonage&#39;s
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Mobile phone users are to be able to use their handset to make free calls over the internet via Skype.
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VoIP, or Voice over Internet Protocol, may be geek speak for calls routed through cyberspace. But for many consumers, VoIP translates into ever-cheaper and sometimes feature-rich telephone alternatives. Consider the Skype service I've been testing. It lets members talk free from one computer to another.
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Cisco Systems&#39; Linksys division is set to enter the consumer VoIP (voice over Internet Protocol) space this week through a deal with Vonage Holdings to provide customer equipment for that company&#39;s Internet-based telephone service.
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Broadband mass migration to Telefonica UK
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Company launches new VoIP service that lets Internet phone calls be made through a browser without a heavy client software download.
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In a move that could help small and medium-size businesses save money, telecom carrier XO Communications has rolled out a new pricing model for VoIP (voice over Internet Protocol) services based on the bandwidth a business uses, instead of the number of lines.The pricing model, announced Wednesday along with expansion of XO&#39;s VoIP offerings, allows U.S. business customers to set a price based on an IP port speed ranging from 1.5Mbps to 45Mbps, instead of the number of lines used. There are additional costs for long-distance calling plans and additional features.&quot;With IP, voice is just another application over the IP backbone,&quot; said Nic Jackson, XO&#39;s director of voice and converged services. &quot;When we put a T1 [connection] out to the customer premise, it really doesn&#39;t matter to us, or to the customer really, how they use that T1, as long as they have enough bandwidth to manage their voice and data needs. Why would we price differently for a voice channel vs. a data channel? It just doesn&#39;t make sense in this new IP world.&quot;Pricing starts at about $400 to $550 a month for 1.5Mbps service, depending on location and based on a three-year contract, Jackson said. A basic long-distance calling plan would cost an additional $60 a month. XO also offers one-year and five-year contracts.The new pricing model could cut costs for companies, particularly small and medium-size businesses, said Lisa Pierce, an analyst with Forrester Research. For a T1 line, a business with volume of about 54 calls per hour would be necessary for the XO pricing to make sense, she said.&quot;It looks like a pretty good deal,&quot; Pierce said.However, businesses interested in the plan should inquire whether the service is being provided over XO&#39;s own backbone or whether the carrier is buying access from others, Pierce said. In some cases, the rented network access can cause outages, she said.In addition, businesses should have a good idea about their current and future voice use before signing a contract based on bandwidth, Pierce recommended. &quot;They need to really have a handle on their traffic to do that,&quot; she said. &quot;And a lot of companies don&#39;t.&quot;XO will help customers determine their bandwidth needs, Jackson said. The bandwidth pricing can help simplify customer decisions about what kind of calling services they need, she said.In addition, XO, in Herndon, Virginia, announced it has expanded two of its VoIP offerings.The company has launched its XO IP Flex service, which allows customers to use traditional PBXes or multiline, key telephone systems to connect to XO&#39;s VoIP services. The new service, which replaces XO&#39;s XOptions Flex offering, includes unlimited site-to-site calling, voicemail and dynamic bandwidth allocation, allowing full use of the IP circuit for data when voice lines are idle. IP Flex also offers bandwidth of up to 10M bps, compared to 3M bps under the old service, Jackson said.XO also announced the nationwide availability of its IP SIP VoIP service, which delivers voice and data services to businesses with IP PBX systems over a single connection. XO launched IP SIP in October in six U.S. markets.&quot;What this means is a much broader portfolio than we had, say 18 months ago,&quot; Jackson said.
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An IPv6 expert examines when the conversion will take place and the factors involved.
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High Efficiency codec recommended to network, content providers
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VoIP services are cropping up all over the place. We answer your questions about this new breed of phone services.
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DualPhone 3088 can be used for VoIP or standard phone network calls.
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(InfoWorld) - Banks and other companies switching their phone systems to VOIP (voice over Internet Protocol) are making themselves vulnerable to phishing attacks for which there are currently no effective detection or prevention tools, a security researcher warned Wednesday. "People will be able to penetrate bank networks and hijack their phone lines," said an independent security researcher, known by his pseudonym The Grugq, in an interview. VOIP is becoming increasingly common as companies and operators look to the technology to help cut costs, which makes them moreÂ vulnerable to attack, he said. The Groqg, who spoke this week at the Hack In The Box Security Conference (HITB) in Kuala Lumpur, Malaysia, saidÂ VOIP phishing attacksÂ will emerge by the end of this year. The attacks will allow hackers to steal personal data, including credit card numbers and bank account information, and there is little security managers can do to stop them. "Theoretically, you phone up your bank and the customer service line has been taken over by hackers," The Grugq said. In this scenario, the customer would be asked by the hacker to enter personal banking information before being passed on to an actual bank customer-service representative. "There's no security technology out there that companies can deploy to fix this," The Grugq said, noting that existing intrusion-detection systems are not capable of detecting when a VOIP attack takes place. During his presentation at HITB, The Groqg announced the release of alpha code for SIPhallis, a tool he wrote that allows security managers to manage SIP (Session Initiation Protocol) VOIP packets on their networks. "It gives you an interface to create and send VOIP packets; it also allows monitoring of VOIP packets," he said, adding the application can also be used to inject packets into a VOIP stream. Existing softphone or PBX software is all that is required for hackers to launch a VOIP attack, The Grugq said. HITB runs through Thursday, Sept. 21.
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Blog: New legislation has been introduced in the Senate that could help expedite the process of transferring your existing phone number to another voice provider.
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InfoWorld - Aiming to let enterprises do more with their IP (Internet Protocol) telephony systems and keep them available when a network goes down, Avaya introduced new software, phones, and a gateway at this week&#39;s VoiceCon Spring conference.
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Enterprise network managers are implementing VoIP, but how are they managing these installations? Here are four tools to simplify the task.