XM Radio outage blamed on software
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A software problem is being blamed for a two-day service disruption that affected an undisclosed number of XM Satellite Radio customers on Monday and Tuesday.
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Research In Motion acknowledged&#160;an outage&#160;left users in the Americas without access to their BlackBerry e-mail service on Monday, but said no messages were lost during the incident.The outage started at around 3:30 p.m. Eastern time and lasted for about three hours, causing &quot;intermittent delays&quot; for data services, RIM said in an e-mail statement released hours after normal BlackBerry service had been restored.&quot;No messages were lost and message queues began to be cleared after normal service levels were restored,&quot; RIM said, adding that voice and SMS services operated normally during the outage.RIM offered an apology to users affected by the outage, but did not offer an explanation of what happened. The company only said it &quot;continues to focus on providing industry-leading reliability in its products and services.&quot;Monday&#39;s outage echoed a similar disruption that took place on April 17-18, 2007. RIM blamed the earlier service disruption on the introduction of a new software routine meant to optimize system cache memory. The problems caused by the introduction of the new routine were exacerbated by the poor performance of back-up systems, RIM said at the time.After&#160;the April 2007 outage, RIM promised that aspects of its testing, monitoring, and recovery systems would be enhanced to prevent a recurrence of the incident.&#160;
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Radio interference that harms wireless network performance is a way of life, columnist Craig Mathias says. Fortunately, tools are available to help solve that problem.
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InfoWorld - One day after SymantecÂ researchers discovered software that attacked a criticalÂ unpatched vulnerability in RealNetworks' media player, Real says that a fix for the issue is imminent.
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A major service outage afflicts users of BlackBerry smart phones across the United States and Canada on Monday. AT&T and Verizon Wireless say manufacturer RIM told them customers of all wireless carriers were affected.
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Software update patches bug in wireless drivers that left systems vulnerable.
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Why are our Internet lines in danger of jamming up?
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Software update for Intel wireless hardware is faulty and can hog PC memory, but an update is due Friday.
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Haven't we heard that before? A three-hour outage that left many BlackBerry users unable to send and receive email was the result of an upgrade gone wrong.â¦
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Chicago media mavens were thrown for a loop Monday with news that one of the market&#39;s most famous rock radio stations was changing hands.
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XM Satellite Radio Holdings Inc.   said on Tuesday that it is suspending the sale of two  products and reviewing others after a U.S. regulator said the  devices exceeded limits for wireless signal strength.
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Handsets pulled to apply audio glitch fix, reports suggest
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XM Satellite Radio Holdings Inc. reported new difficulties this week, adding to its year of problems with regulators and with growth in subscribers and revenue.
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A major service outage afflicted users of the popular, addictive BlackBerry smart phones across the United States and Canada on Monday.
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A massive telephone service outage is affecting thousands in West Virginia, after FiberNet had a network failure that affected both its primary and backup systems. The problem began at 5:30am and continues to persist five hours later. Hospitals, fire departments, businesses and homes are affected.
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Monday's three-hour BlackBerry e-mail outage now has an official excuse from Research In Motion: a software upgrade in its main servers gone horribly wrong.
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After last year&#39;s reports of exploding batteries in Nokia phones and amid growing concern about electromagnetic radiation from wireless devices in general, Siemens warned recently of a software defect in a range of mobile phones that could cause hearing