The Exchange: Kindness for Rudeness
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A mean girl's Christmas in London becomes a reminder of what a great gift kindness really is.
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Comment Dirty, and getting dirtier
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For anyone who has been using open source for a while, the current commercial enthusiasm for communities, collaboration, and all things Web 2.0, is rather amusing.  After all, the idea that users are not to be regarded simply as passive and grateful recipients of whatever is handed down to them from on high, but need to be treated as partners and participants who can make valuable contributions to the formulation and development of new products, is central to the way that free software works.  But some companies that are starting to dabble with Web 2.0 ideas are discovering that you have to be careful what you wish for when you solicit this kind of user feedback.  Just ask Michael Dell.
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Sometimes it's good to have friends. And competition.
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By Randy Myers, Contra Costa Times, Walnut Creek, Calif.  Jun. 15--Good deeds hold more value than fat wallets in the tight weave of the Friendly Favors Web community.
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This kind of sibling relationship is different. But how? A case study.
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Blog: A San Francisco Craigslist posting offers to divert peoples' attention so others can cut in front of them in line.
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Anyone with a reputation as a braggart and a bully will have a hard time getting onlookers to come to his assistance. That will be true even if that bad reputation is not fully deserved, and even if the assistance is sorely needed.
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Henry Jenkins  and his observations on social responsibility in Chinese video game culture.
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By The Sun News, Myrtle Beach, S.C.  Sep. 13--Some folks get satisfaction in refusing to help people who refused to help them in an hour or need.
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I see that Cory Doctorow has made another panicked grab at relevancy once again! His most recent InformationWeek article, How To Keep Hostile Jerks From Taking Over Your Online Community, is his latest exercise in self-deception where he tries convincing himself that he knows something about the hip, happenin' thang we call the Innanet.        That Cory has little useful knowledge of keeping hostile jerks from taking over online communities is proven most aptly and amusingly by the way he chose to keep hostile jerks from taking over his weblog BoingBoing: he destroyed its community by shutting off its comments system.
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This week marks the second anniversary of this column's debut. Etiquette at Work began with a simple concept: People want solutions to work-related questions and issues. Whether it's a vexing problem affecting your daily work life --such as how to tell a boss she has body odor, or deal with the cube mate who likes to take his shoes and ...
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All of us need a little help finding our way sometimes.
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Many people are finding themselves cornered by a loquacious stranger, especially one whom theyâre paying.
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Dating, negotiating, fragging and making money.  Play and its consequences.
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Save a bundle by learning from other people's mistakes.
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We're being inundated by spam.  How could community-based approaches help?