Study: Indian diaspora helped outsourcing movement
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Indian professionals, venture capitalists (VCs), and entrepreneurs of Indian origin helped promote India as an outsourcing destination, according to a study conducted for the World Bank Institute in Washington, D.C., by Evalueserve Inc., a business intelligence and research firm.
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The work force at International Business Machines Corp. grew 8 percent in 2006, with most of the rise coming in India, where the technology company has been on a hiring binge in recent years.
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India has reaped the benefits of foreign companies switching jobs and resources to the country over the last five years.
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Sure, outsourcing lowers a firm's costs, but it also drives prices lower and stimulates job growth.
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High stress and low status have soured many grads on the telephone work. Now India, the outsourcing capital, finds itself having to outsource
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India's IT services market is growing rapidly as outsourcing emerges as local companies outsource more business functions.
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(InfoWorld) - Up against competition for markets and for hiring staff, Indian software outsourcers are focusing on building reusable software that automates specific business processes. These software components can in turn be used across a number of clients, saving costs, and time. Top Indian outsourcers such as Infosys Technologies Ltd. and HCL Technologies Ltd. for example, have developed a variety of components including an RFID (radio frequency ID) component for supply chain applications, according to Forrester Research Inc. senior analyst Sudin Apte. Currently, outsourcers' business models are largely based on a cost-plus model where they add more staff to a project to get more revenue. "They are trying to break out of this linearity and dependence on low-cost staff alone," Apte said. Midsize outsourcers are also investing in creating reusable components, consisting of business applications or middleware. "If you look at the applications we develop, about 30 to 35 percent are common across various applications, so there is an opportunity to make them reusable," said Bala Variyam, vice president for IT delivery at iGate Global Solutions Ltd., an outsourcing company in Bangalore. The company develops prebuilt components that can be used across a variety of industries, as well as business components for banking and financial services that are quickly configured and deployed for customers, Variyam said. Besides developing components in-house, iGate is also looking at open-source components. "We are looking, for example, at an open-source trading platform that can be used for capital markets and investment banking applications," Variyam said. Among multinational services companies, IBM Corp., for example, set up last year in India a Global Business Solutions Center as the company's global hub for the management and creation of reusable software components. IBM also set up last year development centers in Beijing, China, and Pune, India, that focus on developing industry-specific SOA (service-oriented architecture) services that are reusable across various customers. In the short term, this strategy will require Indian companies to invest in top quality staff to understand the business problem and the technology and develop the software. Most Indian companies like Infosys and HCL that are developing reusable components have large teams that are not immediately billable, so they don't earn direct revenue for their companies, Apte said. In the long term, though, these companies could probably have less demand for new staff as they reuse software across a large number of customers, according to Apte. IGate is already seeing dramatic time savings of up to 30 percent on applications development, though time taken on the design and testing phases does not change, Variyam said. Customers are also demanding components that have already been proven across other deployments, Variyam added.
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Kenyans face challenges as they play catch-up in the global explosion of outsourcing, an industry that India and other countries have turned into major job generators.
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Protectionist barriers such as visa restrictions may only accelerate the trend of U.S. companies outsourcing software development work offshore, according to IT market analyst Edward Yourdon in a book on outsourcing, scheduled for release October.
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BANGALORE, INDIA -- As hiring picks up in Bangalore, India, the city's software professionals are again acquiring the spoiled-brat image they had in the late 1990s, when the dot-com boom increased staff requirements at Indian outsourcing companies.
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When outsourcing IT operations offshore, companies often focus on lower costs and more productivity -- and fail to keep in mind the cultural differences that could affect their security, said experts at the Gartner IT Security Summit.
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Comment is free: Aditya Chakrabortty: Outsourcing of key functions is leaving corporations as mere hollow shells
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London, Feb 10 As Indian investors stalk British companies with takeover offers, the economic logic of outsourcing operations to India continues to direct the growth plans of major companies, despite protests ...Comment
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OCTOBER 15, 2004  - In quarterly reports released this week, three big India-based offshore outsourcing companies detailed sharp increases in employee head count, clear evidence of growing demand for offshore services.
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India should escape major fallout from the US subprime credit turmoil thanks to its largely insulated economy but the country&#39;s outsourcing sector has cause for concern, economists said.
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India's software association and its Philippines counterpart have signed an agreement to work together in promoting outsourcing in the two countries.
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New report on offshoring's implications from the British Computer Society.