Would you pay more for better service?
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Frustrated by sub-par, outsourced customer service and technical support? Would you be willing to pay a premium for onshore service?
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Wireless phone service can't be purchased on price alone -- first, you need to decide which carrier to go with, since not all offer the same service. -Rob Pegoraro
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The Royal Mail has failed to meet all its 15 performance targets, but says the service is improving. Send us your views
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Is Microsoft's offer too low, too high, or just right?
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Are you spending too much or too little on this and that?
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Cheap for a reason, or great opportunities? We investigate.
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H     ere's one of the great paradoxes confronting American business today: Why is it that consumers seem willing to spend huge gobs of money to buy status but are incredibly tight-fisted when it comes to paying for service?
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Great company, fair price, or fair company, great price?
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How much would you pay to get a loved one on his feet?
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Is it time to look for a high-speed data plan? Good luck trying to get information to make a rational decision -- the carriers have made information about these services hard to come by.
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As competition heats up, we may enjoy better rates and service.
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Less backward in coming forward PayPal today promised to treat its US customers a little better and to pay $1.7m for the costs of a States investigaton into its terms and conditions.â¦
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Branding can mean offering premium services--for a price.
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1/10 minute billing. Easy-to-use web-based, 24/7 access, quality and service. Also, email for 4 cents a message.
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Why is the government paying for our consumer electronics? A contrary opinion on the voucher program for mandatory analog TV conversion. In Gadget Lab.
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The Internet most of us experience is not the World of Ends suggested by the end-to-end system design concepts around which the Net was originally architected and built.  Instead we have something that is faster-than-dialup, and faster-than-it-used-to-be; but is not The Net. Instead it is the part of the Net that's left in a pipe that's optimized for television, for one-way few-to-many "content delivery" and for locking users into client roles, while servers labor somewhere else. I just had FTTH (fiber to the home) installed. And, while it's way cool in some ways, it's also uncool in the way it prevents far more business than it generates for itself. It would be great if the carriers made it easy for businesses to grow on the Net, and then suppoted those businesses with services that helped those businesses thrive and grow. But the carriers would rather serve "content" to mass quantities of "consumers" while chaging prohibitive prices for "business-class" services. Hey, it's a mass media mentality, and they have every right to it. But...
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When companies start talking about a âmerger of equals,â someone is usually getting the better deal. It is especially true in the proposed merger of XM and Sirius.