Dell calls in EDS man to head up services
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An exceedingly agile partner Dell has named Steve Schuckenbrock, late of EDS, as the new head of its global services division.â¦
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By MATT SLAGLE Associated Press  Kevin Rollins isn't solely to blame for a string of problems at the PC maker, Michael Dell says.   DALLAS -- Dell Inc.
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PC maker will offer 24-hour help desk services, on-site visits, and more.
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By Scott Miller, The Pantagraph, Bloomington, Ill.  Feb. 11--BLOOMINGTON -- Jeff Mercier came into work one morning, turned  on his laptop, logged into the corporate server and quickly got a call from  the IT department.
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Microsoft and Dell are looking to merge their Systems Management Server and OpenManage suites to create a powerful, easy and cost-effective server management solution.
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By offering design improvements and bundling software and services like remote management, Dell is trying to get the focus off of price and is moving to build a new business model for the enterprise, one analyst says.
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Lenovo hired another Dell executive -- the fifth in two weeks -- to help run its business in Asia.
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A new 24-hour help desk will cover non-Dell or non-PC problems--for a charge.
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Dell Inc. plans to open several Enterprise Command Centers during the next few months in a bid to improve its service delivery to customers worldwide.
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We told you so Hungry for some attention, Dell will bring out the Big Man for any old thing these days.â¦
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The enterprise software legend shifts his attention to Web services. Say hello to start-up Cordys and its integration software.
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Dell CEO continues shaking up his struggling company by hiring another outsider for his leadership team.
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By Jeremy W. Peters  With a U.S. investigation into his company growing wider, Michael Dell said Tuesday that he deserved a share of the blame for recent problems at Dell Computer and reaffirmed his support for its chief executive, Kevin Rollins.
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Returning Dell CEO Michael Dell continued a shakeup of his company by naming a Motorola executive to his leadership team.
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By MATT SLAGLE  DALLAS - Dell Inc. on Wednesday named Solectron Corp. Chief Executive Mike Cannon to head up the computer company's newly formed global operations division, where he will oversee all manufacturing, procurement and supply chain activities.
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Dell (NASDAQ:DELL) today announced the appointment of Steve  Schuckenbrock to lead the company's global  services organization. As senior vice president of global services, Mr.  Schuckenbrock will report to CEO Kevin Rollins and serve as a member of  the Dell Global Executive Management Committee.
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The industry heavyweights want to ease a major "pain point" for their customers, Dell's CEO says.