Holiday Online Receipts Are Strong, but Reflect a Decline in Rate of Growth
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Holiday e-commerce sales were robust, but, with sales growth of 19 percent, showed their slowest-ever growth, industry analysts projected.
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Retailers that saw impressive growth in year-over-year online sales during last year's holiday season should not look for the same results this year, according to estimates by Forrester Research.
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Retail sales during the important Thanksgiving weekend showed some strength, with sales measures released Monday reflecting year-over-year growth.
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Researcher says U.S. shoppers will fork out $13.2 billion online this season, but year-over-year increases are slipping.
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Web holiday sales are up 24 percent over a year ago, says comScore. However it is believed the shopping season may extend longer online this season as consumers appear to be confident that expedient shipping would get their gifts in time.
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EBay was the online winner this  "Black Friday," data published on Saturday showed, but overall  Internet traffic growth was well below last year's even as  bargain hunters tracked down sought-after toys and electronics  on the Web before "Cyber Monday."
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Online spending for the holiday season remains robust, but free shipping upgrades and other offers are expected to extend the season later this year than last year, according to the latest report from comScore Networks Inc., an Internet research company.
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Online consumers in the United States spent $8.8 billion, excluding travel purchases, in November, a 19 percent jump over the $7.4 billion spent online a year earlier, a report released on Monday said.
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Spending by Americans shopping online  during this year's holiday season rose 24 percent to $8.8  billion, with sharp gains in purchases of clothing and  entertainment, Web company VeriSign Inc. VRSN.O said on  Thursday.
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Online commerce has enjoyed hypergrowth, but now that growth has slowed sharply in a trend analysts call a turning point.
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The holiday shopping season began with a surge in spending, but consumers faded by the long Thanksgiving weekendâs close and many retailers were facing decent but hardly impressive sales.
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Spending by Americans shopping online during this year's holiday season rose 24 percent to $8.8 billion, with sharp gains in purchases of clothing and entertainment, Web company VeriSign Inc. said on Thursday.
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The holiday shopping season began with a solid show of spending on Friday, but consumers faded by the weekend&#39;s close and many retailers were facing decent but hardly impressive sales.
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Spending by Americans shopping online  during this year's holiday season rose 24 percent to $8.8  billion, with sharp gains in purchases of clothing and  entertainment, Web company VeriSign Inc. said on Thursday.
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hoAs the holiday season wound down, U.S. residents kept on shopping significantly more than they did in 2006, particularly on the day after Christmas, but they also reported being less satisfied with e-tailers, according to a pair of studies.Between Nov. 1 and Dec. 27 -- the first 57 days of the holiday season -- U.S. shoppers spent almost $28 billion in online retail purchases, up 19 percent compared with the same period in 2006, according to comScore.Shoppers spent $545 million on Dec. 26, more than doubling the spending on that day in 2006, as they took advantage of late-season offers and discounts, according to comScore.Still, it looks like online spending growth for the 2007 holiday season will fail to meet comScore&#39;s 20 percent forecast, and fall way below the 26 percent growth registered during this period in 2006.comScore chalks up the smaller-than-expected growth to several factors, including warm weather in early November and various economic challenges this year, including higher gas prices, the real estate crunch, and a &quot;jittery&quot; stock market, the company said Sunday.Another important metric that dropped this holiday season compared with 2006&#39;s was customer satisfaction, according to ForeSee Results, a provider of online customer-satisfaction measurement services.A survey of more than 11,000 shoppers revealed that, on a 100-point scale, customer satisfaction with the largest 40 e-tailers dropped, in aggregate, to 74 points, down 1.3 points from the 2006 holiday season, according to ForeSee. It conducted the survey in conjunction with FGI Research using the methodology of the University of Michigan&#8217;s American Customer Satisfaction Index.Still, the spending growth in online shopping this holiday season, even at 19 percent, would greatly outpace the growth of overall U.S. retail holiday spending, forecast at 4 percent by the National Retail Federation.That 4 percent growth rate -- which would put 2007 holiday season retail spending in the United States at almost $475 billion -- would fall below the 10-year average of 4.8 percent and be the slowest since 2002, according to the National Retail Federation.
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In the latest snapshot of the holiday shopping season, the government reported a better performance than Wall Street had been expecting.
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The holiday season typically brings a surge in the number of fraudulent online orders, and smaller online retailers are being hit especially hard this year.