SAP Shifts Upgrade Policy to Woo Users
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SAP says its mySAP ERP 2005 will be its core platform through 2010. New features will be rolled out in small chunks that are easier to install.
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InfoWorld - SAPÂ is pushing ahead with two partnerships that aim to provide customers with better user interface options for its ERP (enterprise resource planning) applications.
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Microsoft is set to change the way that organisations handle upgrades. The company has teamed up with Dell and Vintela in an attempt to cut the people-hours that are spent on software support.
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With automatic download of Microsoft's (Nasdaq: MSFT) enormous SP2 security patch to the Windows XP operating system set to begin, the industry still waits to understand its ramifications. Home users that have their preferences set to receive operating-system updates as they are made available by Microsoft may be surprised to learn that some of the software they already run on their systems could be disabled by SP2 or may run very differently.
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Software giant says users are responsible for the modifications that generated claims of unauthorized patch installs.
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A patch to prepare for first service pack went to users of editions that didn't need the update.
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Taking a page from major enterprise software providers like Oracle and SAP, Microsoft announced this week Business Ready Customer Care, an initiative that includes major enhancements to its maintenance and support program for Microsoft Dynamics, ERP and CRM, applications.
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An update to Computer Associates' management software lets users bill for IT services based on usage.
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InfoWorld - SAP continued to ramp up its on-demand CRM offering this week, announcing that it will now include service-level capabilities, the third key component of CRM solutions.
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The US Postal Service has awarded SAP a $35 million contract to supply a new human-resources system. SAP has benefited from a series of big customer wins this year, showing strong revenue growth
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Companies such as SAP and IBM must break their software packages into smaller units as their corporate clients want to cherry pick them to update systems more frequently, consultancy Gartner said on Monday.
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(InfoWorld) - SAP AG has delivered the first in a planned series of regular enhancements to the current version of its ERP (enterprise resource planning) software, as the vendor embarks on a new way to deliver ERP applications. Previously, the company came out with a complete refresh of its ERP software every 12 to 18 months, including hundreds of product enhancements. Then, in September at its TechEd developer conference in Las Vegas, SAP announced plans to adopt a different tack in response to customer demand. The current release of its ERP software, mySAP ERP 2005, which debuted in May,Â will remain in place through 2010Â and act as a backbone on top of which users can choose to run any or all of a stream of optional enhancement packages issued by SAP and its partners. Released Monday, the first SAP enhancement package for mySAP ERP 2005 is centered around delivering new general-purpose human capital management (HCM) and financials features and specific functionality for the retail and manufacturing industries. On the HCM side, SAP is offering new capabilities to monitor service level agreements, while on the financials front, the vendor has beefed up its credit and collection management reporting and analytics. For retailers, SAP has drawn on its 2005 purchases of retail software vendors Triversity and Khimetrics to integrate their respective point-of-sale and pricing optimization technologies into mySAP ERP 2005. On the manufacturing front, the company is bringing manufacturing execution systems and work instructions along with quality management into its ERP software. The enhancements package is available to SAP customers already running mySAP ERP 2005 as part of their license and maintenance agreement. SAP plans to debut two to three enhancement packages per year, each with its own primary focus. New talent management and financial collaboration functionality, which the vendor positioned in September as likely to appear in the first package, is now scheduled to debut at a later date. Also on the cards for a future enhancement package are user interface simplifications related to Project Muse, a new GUI (graphical user interface) for mySAP applications developed through a partnership with Adobe Systems Inc.'s Macromedia business unit. Â
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Revamped website signals desire for broader customer base
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Small is the new big SAP has released its first incremental update to its application suite under a rewritten roadmap that will not see another major update to its ERP until 2010.â¦
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Business software supplier SAP is offering customers a new service to ensure the security of their SAP systems, the company said on Wednesday.
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com. As IT landscapes are in a constant flux, SAP advised that these security checks need to be undertaken at regular intervals. SAP Security Optimization is part of SAP Active Global Support&#39;s portfolio of customer services.
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Microsoft is making a major push to get home and business customers to embrace the security-focused overhaul to its Windows XP computer operating system. But while most consumers are advised to upgrade to Service Pack 2, there are a few things to keep in mind. Personal Tech columnist  Edward C. Baig  addresses questions on the free SP2 upgrade.