Outsourcing growth predicted at 5.9% a year
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IT job exports are forecast to increase by a compound annual growth rate of 5.9% between 2002 and the end of 2004, said Frost &amp; Sullivan.
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SEPTEMBER 27, 2004  - A new government report indicates that offshore outsourcing could hurt IT employment growth over the next decade.
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India&#39;s business providing software and services to companies outside its borders will grow a healthy 26 to 29 percent this year, the country&#39;s main trade association for that sector said Monday.
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As this practice increases globally, the number of countries involved grows, as does the list of products and services outsourced.
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The Polish government expects gross domestic product to grow by 5.4 or 5.5 percent year-on-year in 2004, the statistical office said Thursday.
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There's a possible trend afoot that may actually help workers.
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Global sales of personal computers are expected to grow nine percent in 2005, a cooler rate than the 11.6 percent growth pace of 2004, a market research firm said.
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The traditional competition for U.S. offshore outsourcing business was between nations. That's about to change, according to a new study.
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Sure, outsourcing lowers a firm's costs, but it also drives prices lower and stimulates job growth.
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that is, in other countries such as China and India. According to an IDC study, China&#39;s IT growth is expected to be 15% annually and India&#39;s about 20%.
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The US service sector contracted in January for the first time in almost five years, a survey shows.
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Protectionist barriers such as visa restrictions may only accelerate the trend of U.S. companies outsourcing software development work offshore, according to IT market analyst Edward Yourdon in a book on outsourcing, scheduled for release October.
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Indian outsourcers are planning to double the revenue from remote infrastructure management services by 2013.
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India's outsourcing industry continues to do well despite higher staff costs.
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Although a company's move to outsourcing can sometimes strike fear in employees who see their jobs as endangered, if done right workers may find that the process provides them with an opportunity to advance their careers and hone their skills, according to the findings of a poll out this week.
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India&#39;s IT services market is forecast to grow to $10.73 billion by 2011, at a five-year compound annual growth rate of 23.2 percent, as outsourcing emerges as a more favored option for companies in India, according to research firm Gartner.As companies are finding it more difficult to hire and retain staff in their IT departments, they are looking at external service providers as an option, hoping to also cut down costs, and better manage growth in the process, Gartner said Tuesday.Indian user companies compete for staff with Indian outsourcing companies and Indian operations of multinational companies, which hire new staff by the thousands each quarter.Staff attrition is however not the key reason why companies are outsourcing, said Arun Gupta, chief technology officer, at Shopper&#39;s Stop, a top Indian retail chain. Driving outsourcing in India is a growing demand for new technologies and applications. Shopper&#39;s Stop has six IT projects in progress with another 12 projects planned for the next six to 12 months.Rather than creating and managing a large IT organization in house, the company is working with service partners to support its 45 IT staff, Gupta said. Some of the functions it outsources are network maintenance, desktop and server maintenance, monitoring enterprise resource planning (ERP) applications, and software development, he added.A number of large banks and telecommunications service providers are already outsourcing key IT operations, though the key winners so far have been multinational services companies. Many Indian outsourcing companies had neglected the Indian market in favor of exports, according to a survey last year by Gartner. But that may be changing as the&#160;weakening dollar puts pressure on rupee&#160;realization from exports.IBM,&#160;Tata Consultancy Services (TCS), and Wipro together accounted for 26.1 per cent of IT services vendor market share in India last year, according to Gartner. IBM was the top vendor, with 11.2 per cent market share. TCS and Wipro occupy the second and third positions with 10.9 and 4.1 percent market shares, respectively.However, the Indian IT services market is still fragmented, with the majority of the market being serviced by smaller local players that account for close to 40 per cent of the IT services market, according to Gartner.&quot;We have looked at smaller players for very small and specific jobs, but for larger jobs, running into a number of years, and which require a variety of skills, we look at large Indian companies or multinational services companies,&quot; Gupta said.The key segments of the Indian IT services market are hardware maintenance and support, software support, consulting, development and integration, IT management, and process management, Gartner said.
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(InfoWorld) - It may now be the turn of Indian companies to offshore outside India their IT services requirements. Indian CIOs will have to consider outsourcing offshore, because of the shortage of IT skills in the country, and inadequate services standards of local service providers, according to research firm Gartner Inc. Indian companies have been looking at India alone for outsourcing, said a spokesman for Gartner India on Tuesday, who asked not to be named. They will now have to look at other locations like Singapore, Hong Kong, and even the U.S., he added. The services offshore will come at a premium to Indian prices, but will at least ensure that Indian CIOs get quality services, the spokesman said. Demand for skilled IT personnel as a result of initiatives like the Indian government's recent national e-governance program (NEGP), and resource-hungry Indian offshore service providers, are outstripping local supply, according to Gartner. Rapid economic growth in India is exacerbating the problem, and local chief information officers areÂ finding it difficult to manage the shortage of skilled local IT resources as internal business units become even more demanding in the area of IT requirements and schedules, the research firm added. Indiaâs gross domestic product (GDP) grew 9.2 percent in the countryâs fiscal year to March. A recent Gartner survey conducted among more than 1,400 CIOs worldwide showed that IT budgets in India had the highest growth of 16.19 percent, compared with an average of 3.16 percent in the rest of the world. Gartner warned in February thatÂ the problem for user organizations in India may only get worse as outsourcing companies start hiring business line managers from user organizations to build their vertical industry expertise. As large Indian outsourcers grow in revenue by 30 to 40 percent each year, they will hire business managers from the banking, manufacturing, and retail industries, that bring the business knowledge that can be integrated into their services offerings, it added. The focus of Indian outsourcers is primarily on markets in the U.S. and Europe where margins are far higher than in India, according to Gartner. Multinational services companies have targeted outsourcing deals by large Indian companies but the focus so far has been on very large deals, Gartner said in February. If Indian CIOs outsource work offshore, that may get Indian companies to try and reverse the trend, the Gartner spokesman said. An alternative to offshore outsourcing is for Indian CIOs to work with second and third-tier providers in India who are interested in local business, said the Gartner spokesman. The right provider may be able to provide domestic resources and perhaps a higher level of attention to issues and demands, he added. Â