Before you activate your iPhone, read this!
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Apple and AT&T are demanding customers reveal SSNs to activate their iPhones. That should be the lead of every technology and business article written this week. Check out this and other original content from CNET's blog network.
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Blog: When the iPhone freezes it's not the blue screen of death, but instead the black screen of death
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A member of iPhoneSimFree, another group that claims to have unlocked the iPhone, answers some questions.
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Blog: Exploring future product opportunities using the iPhone's components
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Blog: Apple and AT&T are demanding subscribers to reveal their social security numbers.  How safe is that?
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Looks like I'll get the drive back soon. First I got a call from the Emeryville store, then I got a call from a person in Apple Executive offices (she gave me her name and number, but I'm not going to publish it here). I'll report back when I have more info. PS: The number of idiotic comments has gone way up.
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(InfoWorld) - For some cell phone fanatics, the iPhone is love at first sight: a cool touchscreen, a slim design, promising simplicity. The only thing standing between you and that dreamy device is your contract with another carrier. Is there a way to break the relationship without paying a penalty of $150 or more? Yes. First, in a few situations, you can dump or suspend a contract without enduring too much hassle: You can end a contract early without paying fees if the carrier makes changes that have a significant negative effect on your service or your subscription rate. For example, if your carrier raises its fees for text messaging, you can use that as your get-out-of-jail card. Still, you'll have to plead your case to the carrier -- it won't let you go that easily. You'll need to convince the company that the change applies to you and that it has seriously and negatively affected your service. Carriers will also suspend your wireless service during active-duty military deployment. That doesn't free you from your obligation entirely, but it's better than paying for something you can't use at all. In the most extreme situation, a contract is terminated if the customer dies -- though this circumstance does put a crimp in the deceased's future iPhone enjoyment. Trade it in Another way to lose your current contract is to transfer your account to someone else. How do you find that someone? Either on your own (through a network of friends or by posting an ad at a community site such as Craigslist.com) or via an online trade-in service such as Cellswapper.com and Celltradeusa.com. These sites provide a place for people to buy, sell, or trade their wireless contracts. "Consumers see the account transfer as a fair resolution," says Eric Wurtenberg, co-founder of Celltradeusa.com. "With our service, people can get a provider that works better in their area, and the carrier gets someone to fulfill the contract. Our core customer has always been and will continue to be the person who wakes up one morning and finds the service doesn't work in his apartment, or a college student who finds the phone doesn't work on campus." Good time for a deal? With the upcoming release of the Apple iPhone on AT&T, the number of people buying AT&T contracts on Celltradeusa.com has increased by about 33 percent in the past two months, said Wurtenberg. "We see equipment envy as increasing the demand for our service." Likewise, Adam Korbl, co-founder and CEO of Cellswapper.com, says that "thousands of potential Apple and AT&T customers have recently flocked to Cellswapper to get out of their contracts and be ready to sign with AT&T when the iPhone launches at the end of the month." If the iPhone is a little too expensive for your tastes but you still want to upgrade your phone, this might be a good time to pick up a used smartphone on the cheap. "We have seen that in order to get the iPhone, people are not only selling their used phones, but even willing to give them away as incentive for someone else to take over their contact," Korbl says. "Many people are offering great phones and big cash incentives just to break free of their contract in time for the iPhone." For example, in a recent search on Cellswapper, I found the Nokia 5300 XpressMusic offered for free (a brand-new version costs $150 at T-Mobile's site) for assuming a three-month contract on T-Mobile at $50 a month. Not bad. In addition to throwing in your old phone or offering a cash incentive to entice people, Wurtenberg advises you to gather up all your contract information and have it with you when you post your service plan on the site. "You need the original date of the contract," he says. Make sure your account balance is up to date, too. And provide detailed descriptions and pictures of your phone if you're including it in the sale. Finally, try to respond quickly to buyers' questions. "These things go a long way to finding someone to take over your account," Wurtenberg notes. If there's a match, the seller pays $20 at Celltrade or $15 at Cellswapper. Then the buyer and seller go through the process of formally transferring the account in the carrier's records. With most mobile operators, this can be done by phone or at the carrier's retail store. Typically, transferring your contract means losing your current phone number. On Verizon, for instance, the phone number carries over to the new customer because the number is tied to the previously existing contract, says Verizon spokesperson Brenda Raney. To port your current phone number to another carrier, you must be have an expired contract or you must pay a penalty to break it, according to Raney. Still, if you're determined to dump your contract, getting a new number is a fair trade-off. Before switching to a new carrier, evaluate your predicament, recommends Wurtenberg. "Do your homework by asking friends and neighbors how they like their wireless service." If you want to get rid of your old phone completely, recycle it. Sites such as Collective Good accept cell phone donations. Or trade in your old phone for a few bucks or for a gift certificate to a retail store. Web services such as CellforCash, GreenPhone, and ReCellularTradeIn will offer you cash or a gift card in return for your handset. For a cash trade, check a few sites to see whether their offers differ significantly. There are no set prices for used phones, so it's best to determine which site will make the best offer. For more information on donating cell phones, read "Dialed In: Cell Phone Recycling" and "Tips & Tweaks: Recycle PCs, Notebooks, and Components." Before relinquishing your old phone, remember to wipe your data off of it. For tips on how to proceed, read "Privacy Watch: Wipe Your Cell Phone's Memory Before Giving It Away."
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Even if you think there's nothing more to say about the new Apple iPhone, there is. Here's what you need to know if you're about to take the plunge.
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âThe iPhone makes me mad,â proclaims Peter Svesson (AP Technology Writer). âNot, mind you, at the iPhone itself, but mad at cell-phone manufacturers who have saddled us for years with interfaces that lure us into labyrinths of menus.â Unlike cell phones with buttons that âcan mean âBackâ on one screen, âCancelâ on another, [and] âExitâ on a third,â iPhone âhas one button on its face. It always does the same thing: takes you to the top menu, where icons representing all functions of the phoneâmusic player, Internet browser and moreâare laid out in a clear manner. Wham, youâre out of the labyrinth.â That, Svensson laments, is âthe way it always should have been done.â
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Unlocking iPhones to use with another operator could result in the mobile becoming "permanently inoperable".
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Here's our list of things Apple did right with the iPhone--and things that could use some work.
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What's the best way to beat the  commitment involved in iPhone ownership? Bad credit.
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Plus: iPhone price cut, Google Phone rumors, and more.
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(InfoWorld) - What a world. We have to fight off viruses, zombies, bots, phishing, and on and on. Can you believe how many just plain evil people there are in the world? And what is their point? Simple thievery? To prove they are smarter than the rest of us? And think of all the money that's spent on defending, as best we can, against these miscreants or in cleaning up the mess when they get the better of us? Indeed, what a waste. While viruses have appeared on mobile devices, they are, thankfully, few and far between. Part of the reason for this has been a lack of standardization of software environments on handsets, and part is due to the minimal functionality that is typical on these products. It's hard for the socially challenged to overwrite boot sectors, corrupt data, or otherwise run amok on most cell phones today. Apple's decision to limit local software execution on the iPhone is undoubtedly due, at least in part, to a fundamental fear of hackers. While the Macintosh hasn't been much of a target for the hacker community, the iPhone could be a lot more tempting. There will be far more iPhones than Macs in the world in just a few years. Plus, Apple partner AT&T doesn't need the support headaches that come with having a large number of users jamming its 800 numbers with reports of bizarre symptoms on their iPhones. Regardless, being a Web services guy, I absolutely applaud Apple for moving the Web services art forward a notch or two with a very capable platform that might indeed replace PCs for many of us over the next decade or so. We don't need to run a lot of local code to have a meaningful IT experience while on the go. Of course, the iPhone will be hacked over time, requiring updates and fixes, just as is the case with the PC. There are already reports of hackers working diligently to unlock the phone so that non-AT&T SIM cards can be used, and to avoid cellular activation so that the device would be used only Wi-Fi networks -- with VoFi services, of course. Any programmable device runs this kind of risk, and defending against unauthorized code will remain a challenge for some time to come. Which brings me to a really obscure but very important, shall we say, "opportunity" for hackers. Last year, I wrote about one of the most exciting technology developments in wireless, software-defined radio (SDR). Basically, SDR simplifies radio hardware design by replacing specialized circuitry with software. Among the many benefits of SDR are over-the-air bug fixes, the ability to add new features on demand, and dynamic reprogrammability -- turning, for example, a GSM phone into a CDMA phone or even Wi-Fi or Bluetooth or UWB or whatever on the fly. With so much software at play here, the question has to be asked: Could an SDR get hacked? Suppose someone figures out how to build a virus that quickly spreads to SDR-based handsets, disabling them or using them as jammers or worse? What if those handsets are being used for public-safety applications? This is not to say that hacking is the only vector for wireless disruptions. After all, anyone can use a jammer to disable communications in a local area, and any moron with a reasonable shortwave transmitter can pretend to be an air traffic controller. That fact that we still use an unencrypted, unauthenticated communications protocol for such a critical service boggles my mind. The FCC is rightfully concerned about SDR hacking and has issued new regulations for SDRs that mostly attempt to deal with open source software in SDR applications. There is significant concern that open source software creates specific vulnerabilities that hackers could exploit. I don't think this is very likely for two reasons. First, open source isn't the same as open architectures. Each product vendor would of necessity keep certain elements of their implementation secret, locking out all but the most determined hackers. But secondly, and more importantly, the real issue is how to protect individual phones from ever loading harmful software. We already have pretty good techniques for this from the PC world, and there are many effective approaches to solving this particular security concern. It could even be argued that the technical scrutiny that comes with open source actually enhances security and integrity; the real issue is controlling what software, open source or not, gets onto the mobile device. As I noted in my last column, the big issue with SDR isn't hackers or security: It is the need to lower the power demands of SDR implementations so that they have a prayer of running on batteries. The road to SDR-based handsets isn't at all paved yet, but open source is a relatively minor concern.
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(InfoWorld) - Hackers may successfully unlock an iPhone in as soon as three to seven days, according to a representative of one effort that aims to unlockÂ Apple's new handset. "We believe it will be easy. We are privately aware many of the iPhone engineers came from other handset manufacturers, and we understand their design techniques fairly well," said gj, speaking in an interview conducted using IRC (Internet Relay Chat). He requested that his real name not be used. "Easy to us means inside one week," he said, offering an estimate of three to seven days. Unlocking the iPhone means users will be able to use the handset with other service providers, not just AT&T, which has an exclusive deal to sell the phone in the U.S. By Tuesday night, U.S. time, hackers succeeded in cracking the iPhone's activation process, a minor step towards unlocking the iPhone but a significant technical challenge. The activation process uses a software token that is sent from the phone via iTunes to Apple, which signs the token and returns it to the phone. When that process is completed, iTunes tells the phone to activate. Hackers developed tools for both Windows and MacOS that allow users to activate their phones without iTunes. But users will have to use a token from an activated iPhone, which can be used to activate multiple phones. The hackers are not providing a token with the tools. "If you don't have a known token (which does contain identifying information) you won't be able to use the tool," gj said. At least one other hacker found a way to activate the iPhone without using iTunes. Jon Lech Johansen -- better known as DVD Jon, a hacker who helped develop the DeCSS tool for decrypting DVDs -- released a tool that can activate the iPhone without iTunes on his blog. "The iPhone does not have phone capability, but the iPod and Wi-Fi work," Johansen wrote. Cracking the activation process brings hackers one step closer to their goal of unlocking the iPhone. The phone requires iTunes to activate functions such as its camera and music player. But the process also requires signing up for a two-year data plan with AT&T. "Activating the phone really just makes the device more 'usable' for those who want to use it as a Wi-Fi device, for instance," gj said. With the activation process cracked hackers turned their focus to unlocking the iPhone, a challenge that is expected to be easier than cracking the activation process. "Unlocking is a function of the radio and the radio's interaction with the SIM (Subscriber Identity Module) logic, and these are mostly standards based," gj said. A rumored software update for the iPhone, expected to be released on July 5, could undo some of the progress hackers made towards unlocking the phone. "If Apple releases an update on July 5th that includes 'fixes' for our efforts so far, it will be a setback," gj said. "I don't know if it will be a permanent one." Hackers working together to unlock the iPhone don't belong to a specific group, and don't plan to claim credit for their work, gj said. "We just want to see the hardware freed. We accept that others will exploit those works but hopefully it will be a lesson to Apple," he said. "They're such a great company, it's a real shame for them to lock everything down like this. The design is top notch," he said. "They would win far more business by setting an example for the industry."
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The hooplah. The stories. The comment Apple's iPhone goes on sale in the US this evening. The queues have formed, and limits placed on how many of the handsets punters can take away with them. What is all the fuss about? Find out by reading Register Hardware's most popular iPhone stories...â¦
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SAN JOSE, Calif., Sept. 24  â Apple warned on Monday that iPhone owners who have used unauthorized programs to unlock the cellular service feature of their handsets may end up with a phone that does not work after the companyâs next software update.