Online travel sites court unmanaged business users
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After revolutionizing U.S travel  bookings, online agencies now have their eye on a lucrative,  but elusive part of the business market.
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The e-tailer, seeking users' input, invests in online collaboration.
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In the Internet age, making telephone contact with a human for customer service is a daunting task. But some consumers have found ways around the blockade.
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A new online method for trying to resolve travelers' problems boarding planes looks like a typical phishing attack. In 27B Stroke 6.
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Like a loose tiger, shares of Travelzoo (TZOO:Nasdaq - news - research), an online travel service with 7 million subscribers, are running amok.
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Company enhances online service for moving business information between corporations.
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Hot spot usage is surging worldwide, paced by business users logging on more frequently from travel-related venues such as airports and hotels, a new study shows.
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Northern Rock customers have complained of problems accessing their online accounts.
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Booking trips on the Web will only get easier, thanks to the ambitions of two business titans
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Employers are experimenting with online virtual communities to screen prospective hires. It's creating some challenges for folks who aren't tech savvy.
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InfoWorld - The Web 2.0-social networking phenomenon's seemingly irresistible force field has ensnared yet another niche: travel.
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A new breed of specialty search engines promise to deliver the best bargains to travelers using the web to find the best airfares and accommodations. They're challenging established sites like Travelocity, Expedia and Orbitz.
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Hotel ratings are often a maze of confusion, aggravated in recent years by online travel booking sites that often use customersâ comments to rate accommodations.
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Operators of the ".travel" domain name are proposing a new search service to help guide people who mistype Web addresses or seek nonexistent ones, reviving a debate over how much control such organizations should have in directing Internet traffic.
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FORT WORTH -- Recent conflicting federal court decisions regarding when authorities can search and seize files on laptop computers of travelers crossing the US border have left business travelers confused and asking questions.
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The Web 2.0-social networking phenomenon&#39;s seemingly irresistible force field has ensnared yet another niche: travel.Dopplr, a hosted service, allows users to track the travel schedule and whereabouts of themselves and their friends through a visual interface reminiscent of Facebook, rather than traditional means such as e-mail.Although the application is still in private-beta phase, its backers have wasted no time in courting workers in large enterprises -- those with the most intense travel schedules. While for most users, Dopplr is invite-only -- a buzz-building gimmick harkening back to the early days of Gmail -- the company more recently created the Dopplr 100. Employees from the 100 companies on the list can sign up for the service. Among the 100 are Sun, Microsoft, and IBM.Other startups, such as Tripit, are also trying to marry social networking and travel itineraries. Tripit takes user-submitted information such as airline and hotel confirmation e-mails and uses the data within to generate a tailored itinerary, replete with maps, local weather info and the like. It also allows users to create lists of friends.But Dopplr may stand out in terms of early buzz -- the company claims nearly 100,000 users -- and for quickly orienting itself around business users.Dopplr&#39;s chief operating officer, Taneli Tikka, said the company&#39;s enterprise ambitions arose from research into their existing user profiles. &quot;We analyzed the user base and found that clearly there were industries ... that were using it more than others,&quot; he said.James Governor, an analyst in the U.K. with Redmonk, is a vocal cheerleader for Dopplr. (Governor also shares an office with Dopplr founder Matt Biddulph, but says their business relationship ends there.) Governor recently issued a challenge to software companies listed on the Dopplr 100 through his blog, urging employees to sign up.He says Dopplr ultimately provides &quot;manufactured serendipity,&quot; for social and business-related scenarios.For example, if you had to travel to a distant city on business, you might well spend the night in your hotel room alone. But Dopplr could alert you to the presence of a friend or colleague who by happenstance is also in town, Governor said.Governor also notes the enduring presence of Web 2.0 conferences, despite the ever-growing richness of the communication-centric technologies that give rise to such events. &quot;Increasingly we work and meet in online interactions. .... That&#39;s not to say it&#39;s not rich, but it&#39;s no substitution for face-to-face contact.&quot;&quot;Some people don&#39;t like other people, and Dopplr probably isn&#39;t for them,&quot; he joked.Dopplr could also help enterprises save time and money, Governor speculated. A company might send three teams of workers with slightly overlapping responsibilities abroad on separate trips over time, for different reasons. &quot;With Dopplr you might be able say wait, let&#39;s send one guy on all three calls.&quot;The question outstanding, though, is how Dopplr will evolve its service into something fully enterprise-ready.One crucial topic for CIOs is security. Business users have given Dopplr feedback regarding this issue, according to Tikka. &quot;That&#39;s definitely something we need to carefully look at. We think companies should keep their confidential information with them and keep it confidential,&quot; he said. &quot;We would only be limited to kind of trivial stuff that doesn&#39;t really help if someone was to eavesdrop.&quot;In the meantime, Tikka said, Dopplr plans to monetize its service through a couple of avenues. Later this year, the company hopes to offer subscription-based premium accounts, which would include assorted value-added services to the basic platform. The company also intends to deliver finely tuned commercial advertising based on user profile information. Also in the works are plans to extend the Dopplr 100.
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Blog: Travel search site SideStep acquieres travel social network TripUp