Returns Cost Retailers and Manufacturers Billions
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Returns of products that do not work like consumers believe they should is costing manufacturers, communication carriers and electronics retailers almost $14 billion a year in the United States.
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Costs have increased steadily in recent years, causing some to wonder about quality.
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especially to the electronics industry. This is the time of year when companies begin releasing their shiniest/newest/greatest products to compete for your holiday shopping dollar.
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Retail theft and fraud cost U.S. retailers a record $41.6 billion last year, although the percent of sales the industry lost through activities like organized crime and employee theft remained almost flat, according to a survey released on Monday.
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For manufacturers, chasing short-term profit can erode long-term value.
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Individual taxpayers will be able to claim a refund of up to $60 on their 2006 federal returns as the government attempts to give back $8 billion in long-distance telephone taxes that courts have ruled should not have been collected.
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Massive share buybacks can't quite counteract lagging net income.
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Two weeks after revealing that it could sell its global toys business, US firm Toys R Us has returned to profit. The firm made a profit of $61m(Â£33m) in the three months to the end of July set against a $11m(Â£6m) loss over the same period last year.
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Competition and merchandise are posing some big problems.
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As the luxury market, an estimated $400 billion dollar industry in the  US, continues to outpace annual growth of regular retail by as much as  25%, analysts predict the industry will pass the $1 trillion mark by  2010.
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but winds up costing consumers tens of millions of dollars a year -- is being scaled back by two of the nation&#39;s biggest cell phone carriers.
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Investors may have overreacted to the retailer's upbeat December same-store sales.
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Sometimes, buying new is worth the expense.
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Rising energy and employee health-care  costs, as well as high taxes, caused U.S. manufacturers to fall  further behind their foreign rivals in terms of economic  competitiveness, according to a study released on Wednesday.
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The returns are incredible, but the companies aren't the ones you'd think.
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Consumer goods company is facing its challenges and looking for a turnaround.
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Retailers often play by different rules in accepting electronics returns. Here are some tips to help you navigate the tricky world of returns, exchanges, and warranties.