U.S. to Probe Airlines' Customer Service Promises
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U.S. airlines, after a Christmas  weekend that snarled thousands of travelers' holiday plans,  will face a government review of whether they are living up to  customer service commitments made five years ago, the U.S.  Transportation Department's top auditor said on Monday.
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The US government will investigate why passengers were stranded so long on JetBlue Airways Corp. and American Airlines planes, increasing pressure on the nation's carriers to improve service.
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With a bankruptcy court scheduled to hear arguments Thursday by US Airways Group Inc. to throw out contracts covering union workers who haven&#39;t approved new deals, union leaders for the carrier&#39;s customer-service
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U.S. Transportation Secretary Norman  Mineta said on Monday he was launching a probe of air travel  disruptions over the Christmas holiday weekend at US Airways  Group Inc. and Delta Air Line Inc.'s regional carrier Comair.
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WASHINGTON - Information on passengers who took a commercial flight within the United States in June will be turned over to the government so it can test a new system for identifying potential terrorists.    People will have a chance to tell the government what they think about the plan during a 30-day comment period, federal officials said on Tuesday...
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Department of Transportation Monday launched a formal investigation of US Airways and Comair, which left thousands of passengers stranded or separated from their baggage.
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Several leading US airlines have asked federal regulators for the right to operate new nonstop flights between the United States and China beginning in March 2009.
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Travel information on everyone who took a commercial flight within the United States in June will be turned over to the government so it can test a new system for identifying
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All US airlines will soon be ordered to turn over a months&#39; worth of passenger itineraries to the government for testing of the newest version of a passenger prescreening system, Homeland Security officials announced Tuesday.
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The U.S. government wants airlines  to turn over information on the millions of people who traveled  in June to test a new system for identifying passengers who may  pose a security risk, officials said on Tuesday.
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The Transportation Security Administration last week moved forward with plans to test its new Secure Flight passenger-screening system.
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The Transportation Security Administration is trying again to reconcile the privacy rights of non-dangerous airline passengers with the security need to identify potentially dangerous ones.
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The U.S. government pressured airlines on Monday to cooperate with efforts to reduce delays at New York's John F. Kennedy airport by ensuring it can impose schedule cuts if carriers fail to act voluntarily.
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The U.S. government wants airlines  to turn over information on more than a million people who  traveled in June to test a new system for identifying  passengers who may pose a security risk, officials said on  Tuesday.
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US Tax officers are investigating Latin American airlines claiming that they may owe taxes on salaries for crew members.
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The airlines had a rough holiday weekend, coping with winter storms, computer crashes, and staff shortages, and now they&#39;re facing the fallout, including a federal investigation.
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U.S.-bound air passengers may have to  board their planes an hour before take-off to allow for more  rigorous security checks, according to proposals outlined by a  senior U.S. official Thursday.