Photos: At CompUSA, 'Vista can wait'
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Late-night shoppers take advantage of Vista's launch to snap up bargains, but for the most part take a pass on the OS itself.
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PC owners who bought late last year and planned to take advantage of Microsoft's Windows Vista Express Upgrade program have found that their Vista OS upgrades are taking longer than expected to arrive. They are not amused.
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Microsoft is polishing Vista with a long-awaited service pack in hopes of greater adoption among businesses.
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(InfoWorld) - Microsoft Corp. released tools to help companies deploy Windows Vista, acknowledging that there are deployment and application-compatibility pains enterprise IT managers face when updating business desktops to the new OS. The company unveiled the new tools, Data Encryption Toolkit for Mobile PCs and Virtual Hard Drive (VHD) Test Drive, atÂ the TechEd 2007 conference in Orlando Tuesday. The first helps IT administrators set encryption policies for laptops in an enterprise using the encrypting file system and new Bitlocker features of Windows Vista, said Stella Chernyak, a Vista product manager at Microsoft. The second is a file that can be downloaded from the Internet that allows enterprises to run a virtual version of Vista on PCs for a 30-day evaluation period to see how it will interact with other applications in their systems. The VHD Test Drive is available online, and more information on the Data Encryption Toolkit can be found on Microsoft's Web site. Business adoption of Vista has been a big concern since the OS was released to business customers last November. Many companies said they would hold off on fully deploying the OS longer than they usually do mainly because of concerns about application compatibility. Indeed, Chernyak acknowledged Tuesday in an interview that lack of application compatibility is the biggest challenge enterprise customers face when they deploy Vista. She said this is why Microsoft released the Vista Application Compatibility Toolkit simultaneously with the general availability of the OS instead of some time after, which it has traditionally done. The VHD also gives enterprises a chance to see what applications will be affected by the new OS so they can make compatibility adjustments before investing in Vista. Three of Microsoft's large enterprise customers, Continental Airlines, Charter Communications and health-care company Cerna Corp. also will have major Vista deployments in their enterprise by the end of the year, Chernyak said. Microsoft claims most enterprises are on schedule to a full rollout of Vista 12 to 18 months after its release, which is about normal for a new Windows OS, she said. Still, not everyone is rushing to deploy Vista, and smaller companies in particular are wary of adopting the OS until making certain it will work with everything in their systems. TechEd attendee Ryan Engh, infrastructure manager at 130-person mutual funds company Wasatch Advisors in Salt Lake City, said his company is still about 12 months from beginning a Vista deployment, though two IT staff members are "playing with it" to see how it will interact with applications in the system. "We'd be more aggressive if it wasn't such a drastic change in the operating system," he said. Engh said he was not aware of the new deployment tools from Microsoft, but likely would not use them anyway because he is currently more concerned with application compatibility than actually deploying the OS. "I'm not so worried about the deployment, it's just if the application will actually work on the system," he said. "We're not even worried about [deploying Vista] yet." Microsoft also said at TechEd that it would make its previously announced Microsoft Desktop Optimization Pack (MDOP) available by July for Windows Vista with a new feature for monitoring desktop errors so IT managers can identify errors and send a fix across all enterprise desktops at once. MDOP, unveiled in January, consists of software from Microsoft's purchases of Softricity, AssetMetrix, Winternals Software, and DesktopStandard. It rolls up virtualization software from Softricity, asset-management software from AssetMetrix, group policy-management software from DesktopSoftware, and diagnostic and recovery tools from Winternals into a product designed to help companies manage desktops in an enterprise. The Softricity and Winternals components of the pack are already available for Windows XP, said Winni Verhoef, a senior product manager for Microsoft. All of the components of MDOP will be available for Vista in July except the Winternals diagnostic and recovery tools, which won't be available until next year. It is taking Microsoft a bit more time to port those tools to Vista because they had to be rewritten for the new architecture of the client OS, he said. MDOP costs about US$10 per desktop and is available only to Microsoft customers who have purchased its Software Assurance service. Â
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Windows Vista, Microsoft's new operating system, goes on sale to business customers.
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Forget the people lining up at Best Buy to get Microsoft's new Windows Vista operating system. The real selling took place yesterday in a packed ballroom at the Washington Hilton, where more than 3,000 people from local companies and government agencies gathered to catch a glimpse of the new software....
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Microsoft's invite-only group of about 15,000 beta testers actually got the final code for the release-to-manufacturing version of Windows Vista SP1 two weeks ago, but other users will have to wait.
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Even after Windows Vista SP1 is released, users should wait another six months before moving to the OS, says David Milman, the CEO of Rescuecom, a chain of onsite support franchises.
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(InfoWorld) - As Microsoftâs five-year-long development effort slouches toward completion, details began to emerge last week that showed the company is (finally) gearing up to release Windows Vista after the new year, as promised. Pricing information popped up on a Canadian Web site, and Amazon.com told visitors that the new OS would be going out on Jan. 30, only to replace that date with a squishier âEarly 2007.â Finally, by the time you read this, Microsoft has promised to release the penultimate test version of its Vista operating system, dubbed âRelease Candidate 1â to an army of testers around the world. Are anticipatory chills running down your spine? They shouldnât be. Because a Release Candidate must be stable enough to allow corporate buyers to evaluate the product for deployment, Microsoft will have done quite a bit of work to RC1 over Vistaâs previous beta incarnations; so get set for a number of improvements. On the other hand, because of this concentration on stability, donât look for any noteworthy new features. Hereâs what Vista RC1 will likely have to offer: Installation: A late beta release dubbed âPre RC1â received kudos from more than one online reviewer for the improvements in this area, and rumors out of Microsoft say RC1 is the first version of Vista (or any Windows version) that has seamlessly installed on a variety of new notebooks and desktops â no muss, no fuss, and with full detection of PC Card and USB peripherals. Graphical interface: Aero has reportedly given Microsoft quite a few Advil moments, and even Beta 2 users were reporting intermittent difficulties. Look for this to be smoothed out in anything that receives RC status. That doesnât mean, however, that you should try to run it on your anemic graphics subsystem from 2003. Microsoft recommends at least 32-bit-per-pixel graphics capability. To you and me that means that for really smooth Aero-nautics, you should have a DirectX 9-capable 3-D accelerator card with 128MB of dedicated video RAM. If your test box lacks this video muscle, RC1 will support a non-Aero interface for weaker or older PCs. Audio: Microsoft has been having trouble with audio in even its most recent Vista Beta release. Toolsmixer controls are intermittently absent, and audio playback is often interrupted or missing. This should be solved in an RC1 release. If youâre a systems or network administrator, RC1 wonât be much different from Beta 2. The new release will ship with Internet Explorer RC1 installed, but even that has few differences from IE7 Beta 2. There will be a new, easier-to-use integrated backup tool, but itâs of little interest to corporate users whoâll most likely be using a centralized third-party app or Windows Shadow Copy. The pricing and availability info â coupled with the OSâs slow march toward âgold,â aka a finished version of Windows Vista ready for manufacturing â shows that Microsoft is serious about meeting its ship date. However, the key criterion for Vista RC1 will be stability. If it installs smoothly, runs smoothly, and gives us the full Vista experience that Microsoftâs been promising, consider it a success. If not, itâs back to the drawing board.
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An IT professional discovers a way of getting a full version of Vista for the cost of a simple upgrade.
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You rarely hear about a new OS causing people to panic. But IT consultant Scott Pam says that's exactly what his small-business clients are doing when they install Windows Vista on new PCs and run smack into compatibility or usability roadblocks.                                                    Pam's clients are not alone: Since InfoWorld launched its petition drive on Jan. 14 to ask Microsoft to continue selling new XP licenses indefinitely alongside its Vista licenses, more than 75,000 people have signed on. And hundreds of people have commented ? many with ferocious, sometimes unprintable passion. "Right now I have a laptop with crap Vista and I'm going to downgrade to XP because Vista sucks," reads one such comment.Where does all the vitriol come from?[ Get the big picture on  Windows XP's impending demise, from user reactions to licensing implications ? and sign InfoWorld's "Save XP" petition ]IT managers and analysts suggest a range of reasons, some based on irrational fears and others based on rational reactions to disruptive changes.Emotional effects "When we first deployed Vista, people told us it sucks, that it's not as good as XP," recalled Sumeeth Evans, IT director at Collegiate Housing Services, an 80-person college facilities management firm. A month later, he surveyed the staff to see if their views had changed, and they had: "They said it was very good, that they were getting used to it. We asked what was different, and they said they originally didn't like Vista because it was a change. That's human nature."Microsoft's overzealous schedule in replacing XP with Vista has exacerbated resistance to change, said Michael Silver, a research vice president at Gartner. The company had originally planned to discontinue XP sales on Dec. 31, 2007, just 11 months after Vista was made available to consumers and 14 months after it was made available to enterprises. The date for new license sales to end is now June 30.In practice, XP's consumer availability ended for many users even sooner ? just six months after Vista's release ? since storefront retailers  Best Buy and Circuit City and most computer manufacturers' Web sites stopped selling XP-equipped computers in July 2007. Typically, Microsoft has given customers two years to make such a transition, Silver noted.Burton Group executive strategist Ken Anderson suggested that the strong emotional identification with XP represented a fundamental shift in how people, including IT staff, now think of operating systems. They have become a familiar extension of what we do and how we work, thus not something  want to change often. "When technology becomes part of you, you don't want people to mess with it," he said.Anderson likened the reaction to XP's impending demise to what happened in the 1980s when Coca-Cola replaced its classic Coke formula with New Coke, causing massive protests by customers who had no reason to change what they drank. The protests forced the company to bring back what we now call Coke Classic. "XP has come to the point of being Coke Classic," he said, with Vista playing the role of New Coke.The further the better The Englewood (N.J.) Hospital Medical Center switched to Vista shortly after its enterprise release, since it had been in Microsoft's early adopter program. Most users ? mainly nurses and other medical staff ? didn't really notice the upgrade and had few complaints, noted Gary Wilhelm, the business and systems financial manager (a combination of CTO and CFO) at the 2,500-employee facility. That's because they don't really use the OS, but instead work directly in familiar applications that load when they sign in using their ID.Capacitor manufacturer Kemet saw a similar ho-hum reaction from most of its staff, says Jeff Padgett, the global infrastructure manager. And for the same reason: Users have little direct interaction with the OS. But the staff did push back on Office 2007, whose ribbon interface is a departure from the previous versions. They rebelled to the degree that Padgett has delayed Office 2007 deployment and may not install it at all.Back at the Englewood hospital, Wilhelm did hear anti-Vista grumbling from people in the administration department, who work more closely with the OS itself for file management and so on. And at Kemet, another group of hands-on users complained about the switch to Vista, noted Padgett: "The people who suffered the most were engineers and IT people."The phenomenon of hands-on users being the most resistant explains why so many small-business users and consultants have reacted so strongly against Vista, noted Gartner's Silver.Conversely, those enamored of the latest technology tend to be Vista enthusiasts, said David Fritzke, IT director at the YMCA Milwaukee, which has been adding Vista to its workforce as it buys new computers. "Some users bought Vista for home and then wanted it more quickly at work than we had initially planned to deploy it," he said. Fritzke also found that younger users adapted to Vista more easily.In search of ROI Users' personal reactions, positive or negative, ultimately impact the bottom line and help drive the business decision of whether to roll out Vista across an organization.It's all about basic cost-benefit analysis, says Gartner's Silver. In most businesses, Vista offers few compelling advantages for users while introducing challenges. The cost of change is too high for the perceived benefit. For example, users often complain about Vista's constant nagging about possible system threats, about applications that no longer run, or about files that appear to be "lost" because they've been moved to new places by the OS, Silver said."It's really hard to convince someone to go to a product that's not quite as stable or as capable as what they're already using," Silver noted ? and so they get frustrated and angry. While IT managers and analysts appreciate some under-the-hood changes in Vista, these improvements don't have an immediate, obvious benefit for users. "Vista's benefits are not about the users," concurred Collegiate Housing Services' Evans.Upgrades from Microsoft's past have also colored expectations, Silver said. Users tend to remember the straightforward transition from Windows 2000 to XP, even though technically it was a "minor" upgrade, he said. (Silver also noted that until XP Service Pack 2, XP had its own share of compatibility and security flaws that annoyed users, something that most forgot with SP2's release.)And while the path from Windows 95 and 98 to Windows XP was rockier, the benefits were clear enough at each stage for most customers to make the upgrade investment gladly, Silver said.Some users have decided to skip Vista altogether and instead wait for Windows 7, whose release date has been reported as anywhere between 2009 and 2011 "Why shoot yourself in the foot twice? Windows 7 will be out next year; I'll wait till then," said one InfoWorld reader. If Windows 7 arrives sooner rather than later ? or if a miraculous Vista service pack addresses all the major objections in one swoop ? then the uproar over upgrading to Vista will quickly fade into the hazy past of other Windows upgrade snafus.
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The delayed arrival of Windows Update Services is giving VARs and patch management vendors a chance to cash in.
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By LEE GOMES The Wall Street Journal  The launch of Microsoft's new Vista operating system Tuesday was supposed to put Windows in the limelight.
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The software maker erroneously posts a note on its developer site saying a "release candidate" version of the Vista service pack was being made available. Microsoft does plan one eventually, but it's not imminent.
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The impending launch of Microsoft's new operating system isn't generating the excitement it once might have. Maybe that's because it, well, gets the job done
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Any delay shouldn't affect adoption of Windows Vista by enterprises, analysts say.
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PC vendors are beefing up their IT service offerings to try to capitalize on Microsoft's launch of Windows Vista Enterprise.