Hurd: HP will show users how to run IT
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CEO Mark Hurd took the stage in Las Vegas at the HP Technology Forum & Expo to reaffirm the company's plans to reshape its IT operations, cut operational costs and improve its alignment with the business.
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Hurd knows best HP's CEO Mark Hurd plans to stick with what he knows best: cost cutting.â¦
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(InfoWorld) - North American customers who purchase certain Hewlett-Packard Co. (HP) PCs can begin signing up Wednesday for free upgrades to Windows Vista once it is available on Jan. 30. HP also is offering customers support to help them with the Vista installation process if they qualify for a free upgrade, the company said. Customers can register for upgrades at this Web site. Customers eligible for free upgrades beginning Wednesday are those who have purchased or will purchase a new HP Pavilion, Compaq Presario or HP Digital Entertainment Center PC with the âMicrosoft Windows Vista Capableâ designation between Oct. 26, 2006, and March 15, 2007. Purchases must have been made direct from HP or from select retailers and customers can only upgrade to the version of Windows Vista that is equivalent to the PC's existing version of Windows XP, HP said. Microsoft announced in March that it is working with hardware vendors to make sure customers would know which PCs were capable or running or optimized for Windows Vista. Microsoft had planned to have Vista available on PCs in time for the busy holiday shopping season, which is currently in progress, but delays set the OS release back to January. In October, Microsoft and its hardware partners announced they would offer coupons for discounted or free upgrades to Vista for customers who had already purchased Vista-ready PCs when after months of early press reports about the plan. Analysis of the plan at the time showed there were hidden costs associated with the upgrades, costs that varied from PC vendor to vendor. HP's upgrade plan appears to be free to customers as long as they purchase eligible PCs and have access to HP technical support if they need it for the installation process. According to the vendor, customers who sign up for the free Vista upgrade will receive a kit with the OS upgrade DVD once it is available, along with an additional DVD from HP with drivers they will need to complete the installation process. On the DVD is a guide for following the correct upgrade procedure, HP said. The company also will make available the necessary Vista drivers on its HP Support Web site so customers can download them if needed. HP will upgrade that Web page as necessary so customers will always have the most current versions of drivers for the OS. HP also offers customer support for Vista as part of HP Total Care, its service and support program that offers a variety of plans for its consumer products, the company said. In addition to the usual technical support, HP is offering free online classes to help people install and use Vista, and also offers one-on-one classes with technical support agents. For more information on HP Total Care, customers can visit this Web site.
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Watch video of some the brighter ideas to stream through the DemoFall conference in San Diego. Also: HP in the hot seat.
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Company says it will award a free Integrity server to the owner of the oldest HP-UX installation in the country.
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Hewlett-Packard will detail enhancements to its virtualization products, the HP-UX 11i Unix operating system, and its AlphaServers this week during its HP World 2004 conference in Chicago.
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(InfoWorld) - Hewlett-Packard Co. (HP) is using streamlined IT management as a sales pitch for its latest line of PCs, including the first desktops to use Intel Corp.'s vPro technology bundle. A computer running the vPro bundle uses software and hardware -- including Intel's new "Conroe" Core 2 Duo processor -- to automate some aspects of IT management and network security. Intel plans to formally announce the platform Thursday, as Gateway Inc. and Lenovo Group Ltd. also start sellingÂ vPro-enabled desktops. HP got a jump on its competition, particularly arch-rival Dell Inc., by unveiling its new business line first. HP announced three new desktops, a workstation and six notebooks during a press conference Wednesday in New York City. Only the desktops offer the vPro option, while the other new PCs take advantage of the flurry of chips launched in recent months, including Intel's "Merom" Core 2 Duo for the notebooks and a choice of Intel's "Woodcrest" Xeon 5100 or Advanced Micro Devices Inc.'s (AMD's) "Rev. F" Next-Generation Opteron for the workstation. HP promised to make life easier for the IT managers who maintain these machines by pre-loading its OpenView Configuration Management agent on all commercial notebooks, desktops and workstations. That product has been an option in the past. OpenView will bolster Intel's Active Management Technology, an ingredient of vPro, allowing IT managers to make fewer time-consuming "desk-side" visits by booting and repairing PCs remotely, said John Snaider, HP's vice president for desktop PCs. Other business-friendly enhancements on the desktops include Trusted Platform Model (TPM) 1.2 security chips, a second hard drive for real-time data backup, and a virtual partition on the hard drive for encrypting sensitive data, said Brian Schmitz, director of desktop product marketing for HP. In contrast to its concentration on Intel-powered desktops, HP is selling the new xw9400 workstation as the AMD-powered peer of its xw8400 model. AMD-based PCs account for about one-third of HP's high-end workstation sales, since they are able to run certain Nvidia graphics cards that Intel cannot handle, said Jeff Wood, HP's director of product marketing for workstations. HP is selling the dc7700 desktop for US$643, plus a premium for the vPro option. The company will launch the dc5700 and dc5750, which will be available with either Intel or AMD chips, in the fourth quarter. The xw9400 workstation will ship later in September for $1,800. The notebooks include the HP Compaq 9400 for $1,299; 8400 for $1,449; nx7400 for $849; nc6400 for $1,199; 6300 for $799; and 4400 for $1,479. DetailedÂ information about the new systems can be found at Hewlett-Packard's Web site. Â
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(InfoWorld) - Hewlett-Packard (HP) is offering a "virtual house call" service to users who have trouble getting their PCs to work HP Instant Care, announced Monday, provides personalized service over the Internet. Customers can sit at their home PCs while remote workers defragment a hard drive or speed up booting time by deleting extra files in the Start Up menu. HP's move follows remote IT services offered to business customers by Dell Inc. and Intel Corp. As PC prices continue to fall, some vendors are using improved customer service to differentiate their products in a crowded marketplace. Dell has been expanding its customer service in an effort to turn around poor earnings results. In June, the company launched "DellConnect", an expansion of its TechConnect service allowing Dell service agents to troubleshoot customers' PCs using a broadband Internet link instead of a personal visit. Dell claims the approach will save time and money compared to the cost of dispatching technicians. Likewise, remote monitoring is one of the cornerstones of Intel's vPro technology bundle for business desktops, launched in September. One ingredient of the bundle, Intel's Active Management Technology, allows IT managers to make fewer time-consuming "desk-side" visits by booting and repairing PCs remotely. HP, Gateway Inc. and Lenovo Group Ltd. have adopted the vPro platform in their business desktops. Dell offers a similar package in the OptiPlex 745 PC. HP Instant Care is free for HP customers whose computers are still under warranty and have purchased either PC Tune-up for $99 or SmartFriend for $59.99. Â
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By MAY WONG    SAN JOSE, Calif.  -- Hewlett-Packard Co...
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At its annual HP World user conference in Chicago this week, Hewlett-Packard Co. (HP) will announce a number of enhancements to its HP-UX operating system, designed to narrow the gap between the capabilities of the company's Integrity and HP 9000 servers.
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Hewlett-Packard next year will take a fresh approach to its utility computing initiative with a product designed to reduce the cost of running corporate computing systems.
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That's Business Technology to you Technology Forum To see HP CEO Mark Hurd speak in Las Vegas is to witness a contradiction.â¦
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Plus: Google apps for your site, and HP's pretexting debacle.
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HP (NYSE:HPQ) (Nasdaq:HPQ) today announced that Mark Hurd, HP chief executive officer and president, has offered to appear at the U.S. House of Representatives Energy and Commerce Committee Subcommittee on Oversight and Investigations hearing on Thursday, Sept. 28.
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Vendor says it&#39;s developing standards-based servers in various form factors for the telecom market. By Darrell Dunn. Hewlett-Packard on Thursday unveiled plans to create a portfolio of products and services
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HP (NYSE:HPQ)(Nasdaq:HPQ) today announced that Mark Hurd, HP chief executive officer and president, has been appointed to the additional role of chairman, succeeding Patricia Dunn, who is leaving the company's board, effective immediately.
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HP needs to invest in its storage sales force, says CEO Hurd.