Siebel Helps Customers With Latest Buy
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Siebel Systems announced this morning that it has signed a definitive agreement to purchase e-billing provider edocs. When the deal closes, Siebel will acquire 180 edocs employees, intellectual property and customer relationships of some 116 companies.
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A recent acquisition should help with its overall product offering, but more challenges lie ahead.
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Shares of Siebel Systems Inc. rose 20.4 percent in pre-market trade on Monday after it said third-quarter revenues will exceed Wall Street estimates.
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Siebel chief Mike Lawrie pledges better customer service, spotlights focus on a la carte software.
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Since 1993, Siebel dominated the market for customer service software. In recent years, however, it has stumbled. Can it regain its former glory?
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Siebel Systems has agreed to acquire edocs, a maker of e-billing and customer self-service applications, for $115 million, Siebel said Friday.
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The online jeweler's customer-friendly buying experience has succeeded in making the company a financial success.
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Most industry changes start as a trickle, but hosted CRM came in like a tidal wave. When it did, industry giant Siebel (Nasdaq: SEBL) was left standing in the backwash -- at least for a while. By the time the company realized the tide had turned, Salesforce.com (NYSE: CRM) had already bottled up much of the market.
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A recent deal with Kroger is the latest encouraging move.
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Siebel Systems today unveiled a series of initiatives to help companies roll out software implementations more successfully and consolidate customer views in real time.
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Siebel is aiming to take a larger role in enterprises, by branching out from customer relationship management (CRM) and by making its tools easier to use.
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When solid companies are on sale, it's a good time to go shopping.
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Electronic Data Systems Corp. (EDS) is beginning to implement a new vendor-relationship strategy emphasizing deeper alliances with fewer vendors. On Monday, it plans to name Siebel Systems Inc. as the first company with which it is forging a closer partnership.
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The company deserves the attention of those looking for a value play.
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Siebel (Nasdaq: SEBL) topped expectations in its  third-quarter earnings results, registering a profit, higher sales and an increase in software-license revenue from the previous quarter.
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Shoppers will be able to tell how much damage their purchases do the environment under a new plan.
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Sometimes, buying new is worth the expense.