Dreamhost accidently bills customers a year in advance
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What a difference an "8" makes Customers of the Los Angeles-based web hosting provider Dreamhost awoke to an unwelcome pang in their wallets today. A late-night accounting cock-up caused every customer to be charged a year's worth of truant payments when the wrong date was slipped in its automated billing program.â¦
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Y2K flashback? Turning the clock forward early is causing headaches for IT pros, and consumers should pay attention, too.
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Those ghosts of unpaid bills past are coming back to haunt you.
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An overzealous spam filter led to an expensive mix-up for an Aurora, Colorado law firm that missed a court date when it missed an e-mail notification.
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A U.S. district court has ordered a halt to an operation that allegedly added unauthorized charges to the phone bills of small businesses and nonprofit groups for Web sites services that, in many cases, they didn't know they had and didn't request, the U.S. Federal Trade Commission (FTC) said.
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The networkâs charge for access to content over the Internet has been troubling.
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(InfoWorld) - A GoDaddy.com customer is seriously concerned that this domain registrar and hosting company may not be ready for the switch to DST (Daylight Saving Time) on Sunday. In a series of e-mail exchanges and phone calls, George Baltzell was told by GoDaddy.com's tech support team that the company is exempt from patching its servers because it is based in Arizona, which doesn't observe DST. "That's a silly response," Baltzell said. Baltzell, who lives in St. Louis, contacted GoDaddy.com's tech support after he crafted a short script using the PHP language to verify that the company's servers had been tuned for the DST switch, which comes earlier this year. His test showed that the GoDaddy.com servers are still acting according to the old DST rules, he said. "Thank you for contacting Online Support. As Daylight Savings [sic] does not apply to our servers, since we are on Arizona Time and our time zone does not change, our servers wouldn't update," reads one of the replies he received, and which he provided to IDG News Service. He wrote back to GoDaddy, saying that despite being in Arizona, their servers needed to be patched, otherwise timestamps would be wrong when communicating with computers in other areas. He even provided them with the code he used for his test, but didn't hear back. When informed of this situation by IDG News Service, GoDaddy sent a statement from Chief Information Security Officer Neil Warner. It said GoDaddy has conducted risk analysis on all its systems in preparation for the DST switch as well as contacted its vendors and received recommended patches. "Further, over the weekend, Go Daddy developers and quality assurance teams will be monitoring the transition process closely. As for our corporate headquarters being located in Scottsdale, Arizona, while the fact that we do not participate in DST minimizes potential impact, we are taking all precautionary steps to ensure our customers, located all over the world, are not impacted," the statement read. Told of GoDaddy's response, Baltzell was puzzled about the different message he got from the technical support team. At press time, his test continues to indicate the GoDaddy.com servers haven't been patched, he said. The main site he hosts with GoDaddy.com is St. Louis Places to See. He is particularly concerned for a page in which he tracks power outages in the St. Louis metro area because timestamps are an important part of it. Whatever ends up happening, Baltzell's opinion of GoDaddy.com has been soured by the experience. "Their tech support response is such a non sequitur, it has me wondering whether I should switch to another company," he said. In 2005, President Bush signed into law the Energy Policy Act of 2005. Among other things, it orders that, beginning in 2007, the start of DST be moved from the first Sunday in April to the second Sunday in March. It also shifts the return of standard time from the last Sunday in October to the first Sunday in November. On Sunday, people in zones impacted by DST must advance their clocks one hour. They must set clocks back one hour when DST ends this year on Nov. 4. The new DST dates have had a significant impact on the IT industry as vendors have had to issue patches for their systems and users, both consumers and enterprise IT professionals, have had to adjust their computers.
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Internet payment system Worldpay is under attack from hackers delaying transaction times for hundreds of online retailers.
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Spreadsheet with limited data on more than 5,000 wireless subscribers was accidentally e-mailed to other customers.
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No more orders taken after 1 December 2005
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Credit card firms have raised numerous charges for using their cards in the past year, according to Which?
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Human error Ã no backup = whoops Fasthosts, "the UK's number 1 web host", has admitted to a botched update to its mail server that permanently deleted customer emails.â¦
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Still no accounts, now a profit warning too...
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With viruses, worms, spyware, spam and phishing, running a computer this year -- especially one with Windows -- has often been a colossal headache. -Rob Pegoraro
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Way back in June I suggested you hold off on buying a new PC until systems with PCI Express shipped. The new technology has the potential to dramatically improve performance because it replaces the pokey old
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Software vendor mulls how to compensate Chinese comupter users effected by a buggy antivirus update last week.
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If you haven't updated your Windows computer in more than one year, you could be subjected to a barrage of unwanted adware.