HP chairman: Use of pretexting 'embarrassing'
122330
An investigation's method of scrutinizing board members and journalists was "wrong" and has left the company red-faced.
448646
Disclosures by Hewlett-Packard Co. chief executive Mark V. Hurd that he failed to read a report addressed to him about the company's spying investigation are prompting governance experts to ask why the company board yesterday handed Hurd more responsibility.
299969
SEC and California want answers HP today divulged some of the grimy details behind its boardroom mole hunting operation.â¦
266771
(InfoWorld) - Like a good friend who has just gotten out of a terrible relationship, Hewlett-Packard seemed to be on the rebound and all the happier for it in recent months. After the departure of controversial CEO Carly Fiorina, the company has as of late shown newfound confidence and focus under new CEO Mark Hurd. But allâs still not well in the higher echelons of HP, as revealed in a filing the company made to the U.S. Securities and Exchange Commission. The sudden and unexpected resignation of Silicon Valley venture capitalist Thomas Perkins from HPâs board of directors in May turned into a full-blown scandal last week, spawning law enforcement and SEC investigations and a PR nightmare for HP. At the center of the controversy is a legally and ethically questionable internal investigation of leaks of confidential company information to the media dating back to 2005. According to a copy of a letter from Perkins to the HP board explaining his sudden resignation, and republished on thesmokinggun.comâs Web site (a sure sign, if ever there was one, that youâre in the PR doghouse), HP hired outside companies to obtain personal phone records of board members using âpretextingâ (thatâs âsocial engineeringâ to you and me), in which a private investigator impersonated board members to obtain details of private phone company billing statements. In his letter, Perkins says he has proof that his own phone records were âhackedâ in the investigation. Those investigations ultimately fingered George Keyworth, an HP director since 1986, as the source of information about board deliberations and other confidential information, which were leaked to the media without authorization. Keyworth acknowledged he had leaked information at a board meeting on May 18 but refused the boardâs request to step down. Perkins announced his own resignation at that meeting, citing âpersonal frustrationâ with board Chairwoman Patricia Dunn over the handling of the leak investigation. In the meantime, the dispute has spilled over into the public domain. The attorney general of California asked HP to supply information about the leak investigation. The SEC has also been in touch over the 8-K filing HP made when Perkins resigned. HP believes its disclosures in May were âaccurate and complete.â In an Aug. 31 meeting, HPâs board of directors determined that Keyworth shouldnât be nominated for another term on the board.
162709
Congressman moved by ignorance Hailed as a savvy business executive, former HP Chairman Patricia Dunn has come off as not terribly bright, during testimony today in front of a congressional subcommittee. That is at least if you take Dunn at her word â given under oath.â¦
672963
(InfoWorld) - Hewlett-Packard board of directors took no action at a special Sunday meeting and will reconvene late Monday to continueÂ discussions about the scandalÂ that has occupied the company over the past week. The board held a teleconference Sunday morning for several hours, according to a brief company statement issued Sunday afternoon, to discuss reports that outside investigators, acting on behalf of the board,Â obtained phone recordsÂ of directors and journalists to trace the source of information leaks regarding board meetings. The investigators' tactic of disguising their true identity in order to gain access to customer records, called "pretexting," may be in violation of the law and the California Attorney General's office is investigating the case. HP gave no reason in its statement for the move to adjourn Sunday's meeting to Monday. HP Board Chairman Patricia Dunn has been criticized for launching the investigation, including calls for her resignation. Dunn said she was "appalled" that the investigators engaged in pretexting but said that she was not told details of how they conducted their probe. While she has said that she won't resign on her own, she would step down if the board requested her to do so. The investigation determined that HP director George Keyworth was the source of a story CNet Networks Inc. story in January about HP's business strategy. When Keyworth was asked to resign from the board in May, he refused. But board member Thomas Perkins, a renowned Silicon Valley venture capitalist, resigned in protest over the way in which the investigation was conducted. Chief Executive Officer Mark Hurd, in a letter to company employees released late Friday, urged them to keep focused on their work. "The media coverage and speculation regarding the recent actions of the HP Board ... have nothing to do with the strategy or operations of Hewlett-Packard," he said. Hurd, who emphasized that he was speaking as CEO and not as a board member, added: "There has been a long history of leaking company information with the HP board that clearly needs to be resolved."
192477
(InfoWorld) - Two U.S. representatives have introduced a law that would give the U.S. Federal Trade Commission the authority to investigate and prosecute imposters who gain access to other people's private telephone records. The bill, introduced Wednesday by Representatives Jay Inslee, a Washington Democrat, and Marsha Blackburn, a Tennessee Republican, comes in addition to a bill signed into law by President George Bush in January criminalizing the phone records scheme known as pretexting. The new pretexting bill is important because the FTC has more expertise and interest in prosecuting identity theft cases than many local prosecutors, a spokeswoman for Inslee said. Ken Springer, the founder and president of Corporate Resolutions, a private investigations firm, applauded the pretexting legislation. State prosecutors have been targeting similar tactics to get personal bank records for about 10 years, and reputable private investigations firms haven't used pretexting for many years, he said. "You've got to play by the rules," said Springer, a former special agent with the Federal Bureau of Investigation. "It's not a grey area. You can't use it." Although corporate customers may demand that private investigators use all means necessary, Springer tells clients they should consider that the details of their investigations could wind up in the media. "The risk-reward [balance] is something they should consider," he said. After a pretexting scandal at Hewlett-Packard in late 2006, "corporate America got the message," he said. Still, the new pretexting bill can give customers faith that their records are protected, he said. Inslee and Blackburn introduced a similar bill in January 2006, but it didn't come up for a vote on the floor of the House of Representatives. Their Consumer Telephone Records Protection Act would make it illegal for anyone to knowingly obtain confidential phone records by making false or fraudulent statements to a telephone company or to knowingly sell or receive confidential phone records knowing such information was obtained fraudulently. The bill would also require telephone companies to notify customers when their phone records fall into the wrong hands. In January, Bush signed a law making pretexting illegal, punishable with up to 10 years in prison and fines. Fines and prison sentences would increase if the violations involve more than 50 telephone customers. Congress began investigating pretexting in early 2006 after media reports and a complaint from privacy advocacy group the Electronic Privacy Information Center showed that several companies were selling private phone records online for less than $100. Then in September, HP revealed that investigators it hired had used pretexting to try to discover the source of board leaks.Â California prosecutors charged former HP board Chairwoman Patricia Dunn, former HP legal counsel Kevin Hunsaker, and three investigators with feloniesÂ late last year.
64308
Internal documents say HP has pretexted before and that its investigators trailed a reporter while on vacation.
585090
(InfoWorld) - The U.S. House of Representatives Subcommittee looking into theÂ Hewlett-Packard Co. boardroom spying scandalÂ has added a second day of hearings and issued subpoenas for some witnesses. The Oversight and Investigations Subcommittee of the Energy and Commerce Committee is holding hearings on Thursday, Sept. 28, and now Friday the 29th on pretexting, the practice of obtaining private phone records under false pretenses from phone companies. On the second day of hearings, the subcommittee has invited executives of the major wireless phone carriers to testify as well as the chairmen of the Federal Communications Commission (FCC) and the Federal Trade Commission (FTC), according to a subcommittee news release Monday. Several people connected with the HP scandal have already accepted invitations to testify before the subcommittee on Thursday. HP has admitted that outside investigators it hired earlier this year to find the source of news leaks from the HP board engaged in pretexting to access their phone records. It is a decision HP now regrets, Chief Executive Officer (CEO) Mark Hurd said at a news conference Friday at the technology company's headquarters in Palo Alto, California. The committee issued subpoeanas compelling three witnesses to testify in regards to the HP scandal: HP senior counsel Kevin Hunsaker; HP Global Security Manager Anthony Gentilucci; and Ron DeLia, operator of Security Outsourcing Solutions Inc. (SOS), a Boston-based private investigations firm hired by HP. Hunsaker and Gentillucci worked closely with SOS to investigate the leaks, including use of pretexting, according to a report released Friday by an attorney hired by Hurd to investigate HP's investigation of the leaks. Congress has before it legislation to make pretexting a federal crime. California Governor Arnold Schwarzenegger has a bill on his desk to make pretexting a state crime, but Attorney General Bill Lockyer says state criminal charges could still be filed against those involved in the HP scandal under existing state law. The CEOs of U.S. Cellular Corp., Alltel Communications Inc., Cingular Wireless LLC, Sprint Nextel Corp., Verizon Wireless Inc. and T-Mobile USA Inc. have been asked to appear at the second day of hearings. The subcommittee said in a news release that the hearings are part of a seven-month inquiry it's been conducting into data brokers and the questionable practice of pretexting.
86810
SAN FRANCISCO -- Hewlett-Packard Co.'s chief ethics officer learned the company's detectives were relying on shady tactics to gather private phone records long before a boardroom battle over media leaks triggered criminal and congressional investigations .
65831
By Jordan Robertson  SAN JOSE, Calif. - Hewlett-Packard Chairwoman Patricia Dunn took the fall Tuesday after admitting she authorized an investigation that relied on "inappropriate techniques" to uncover who was leaking boardroom secrets to the media.
167650
The U.S. House Energy and Commerce  Committee will ask wireless company executives and the head of  the Federal Communications Commission to testify Friday on the  use of deceptive measures to obtain personal information, known  as pretexting, the panel said on Monday.
747387
The U.S. House Energy and Commerce   Committee will ask wireless company executives and the head of   the Federal Communications Commission to testify Friday on the   use of deceptive measures to obtain personal information, known   as pretexting, the panel said on Monday.
222843
(InfoWorld) - A criminal case against some of the people implicated in theÂ Hewlett-Packard pretexting scandalÂ may wrap up Thursday in a courtroom in San Jose, California. A hearing is scheduled in Santa Clara County Superior Court in the cases against former HP legal counsel Kevin Hunsaker, private investigator Ronald DeLia, and research consultant Matthew DePante. At a hearing in March, a state judge said charges against the three defendants would be dismissed if they performed 96 hours of community service and paid restitution to the victims. At that same hearing, state charges against former HP chairman Patricia DunnÂ were dismissedÂ altogether. Dunn was chair of HP in 2006 when the board authorized an investigation to find out which directors had been leaking details of confidential board deliberations to news reporters. The private investigative firms hired by HP engaged in a practice known as pretexting, in which they pretended to be someone else to obtain phone records of other individuals. HP directors, employees, and several reporters had their private phone records revealed under those false pretenses. The scandalÂ resulted in the departureÂ of three directors, including Dunn, from the HP board. Dunn and the three men had beenÂ chargedÂ with fraudulent wire communications, wrongful use of computer data, identity theft, and conspiracy, in a case brought by the Attorney General of California in October 2006. The hearing Thursday had originally been scheduled for sometime in September, but may have been moved up because the defendants met the judge's requirements for dismissal, said Carl Schulhof, a spokesman for the Superior Court. State charges were dropped against a fifth defendant in the case, Bryan Wagner, after he pleaded guilty in January to one count of conspiracy and one count of aggravated identity theft. He was a contractor who engaged in pretexting to gain access to phone records. Wagner's sentencing on the federal charges was postponed to October, his attorney Stephen Naratil, said Tuesday.
366430
By Bloomberg, AP and Staff Reports  The congressional panel investigating Hewlett-Packard Co.'s boardroom spying has demanded that CEO Mark Hurd explain $1.37 million worth of options he exercised just before the scandal became public, two congressmen said Wednesday.
527702
Plus: Google apps for your site, and HP's pretexting debacle.
658171
U.S. lawmakers on Thursday plan to   shine a spotlight on Hewlett-Packard Co.'s HPQ.N snooping   into the telephone records of some board members and   journalists, a practice that Congress may soon ban.