Dell Invites Customers to Share Ideas and Original Video Via Dell IdeaStorm and StudioDell
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Dell (NASDAQ:DELL) today introduced two new ways for customers to share  ideas and experiences directly with their peers and the company.
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It might not be as flashy as the colorful new cases introduced yesterday, but a second announcement is apt to brighten Dell customers' worlds in a different way: The company is poised to start offering free online data storage for all new Inspiron and XPS machines.
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Ladies and gentlemen, boys and girls... It's with much anticipation that I say this. I have a new product that may be familiar to those of you who used Radio 8, and in other ways may be completely new.  The idea is simple.  There's a convergence between big screen high-definition televisions, and photography as an Internet based activity. The purpose of this product is to smooth that convergence, to make it easy to set up a connection between the Internet and your television. To allow photography to come into your living room in new, powerful and easy ways. Think of it as the networked living room and you'll understand the vision. Some of the work I've done is technical, some is user interface, and some is working with media organizations to try to create a comfort level, or at least a spirit of Let's Give This A Try. In the latter case, it's much like working with the NY Times to get their news headlines and summaries to flow through Radio's RSS aggregator in 2002. Only this time we're working with photographs, and we think, the best news photographers in the world. And the pictures are beautifully high-def, they look really great when displayed on LCD and plasma screens. I use it with my 52-inch Samsung and 46-inch Sony. Of course what looks great on a wall, also looks great on a 15-inch Macbook or 24-inch iMac.   And while we connect those pros with your TV, it's equally important that we connect your friends and families too. One of the early testers found the pictures that Doc Searls uploads to Flickr a great revelation. Me too. That's because Doc is not only a great photographer, he's also a great story-teller. I find that I can follow the lives of far more friends visually than I can through text messages (which I love to do too!). Viewing great photos on bigscreen TVs, desktops and laptops -- that's one focus, but not the only one.  I wanted to provide a complete two-way tool for people who love Flickr, as I do.  Why Flickr? Well, they've got this great thing called an API. It makes it possible for people like me to make software that runs on a desktop computer that does things like automatically backing up your new photos every night, and providing a drop-folder on your desktop for quick uploads. (It understands tags too, it's incredibly simple.) We also made it easy to post pictures you like to Twitter. Why Twitter? It's that API thing again. They made it easy for us to love them. I wish more network service developers understood how powerful this outstretched hand is.  But that's not all! Not by a long shot. The reason all this will be so familiar to Radio 8 users is that it builds on the same engine, the one that was released as open source in 2004. So I've been working on other tools to drop into this base platform and once we have a good-sized base of people using it for "really simple photos" on the desktop, there will be other tools. And because it's an open platform, other developers can do the same. Not saying they will, but they can.  Anyway, I'm in the last stages, preparing the download site, and a FAQ, and tweaking the installer. One caveat, the first beta release is Mac only. That's because I'm doing all my work on the Mac, and this is a one-man show. Later we will work it out for Windows too, and with a bit more work and a bit more luck, for Linux.  It should be ready before the sun goes down today.
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Dell Inc has started using the social bookmarking model popularized by Digg.com as a form of suggestion box for its customers.
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Blog: The new company specializes in notebooks with personalized designs. But is there room for another enthusiast PC company?
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New music sharing network allows users to amass points by referring buyers.
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Dell Inc. has launched two social networking sites that let users communicate with each other and with developers and executives at the PC maker.
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Plus: Mashups for the masses and HD video in a digital camera.
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ROUND ROCK, Texas--Dell plans to continue expanding its stable of consumer electronics products and services throughout the rest of the year, looking to the gear to help it generate new customers and ultimately to sell more PCs.
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(InfoWorld) - Dell is offering free replacements of the displays on nine popular notebook PC models, responding to customers who created a Web site to complain that some LCD screens developed a one pixel-wide vertical line. "Dell shipped faulty LCD screens in 2005 and is giving customers grief about replacing the screens. It's time to bring attention to the issue," says the site, Dellverticalline.com. "Managers at Dell need to be made aware of the issue so that they can stop treating their loyal customers like dirt and replace the screens in a timely fashion." Unless a faulty screen is replaced, it can develop a permanent vertical line one pixel wide, either stuck on a single color or reflecting the color displayed behind it, according to the Web site. Dell first responded to the issue in April, offering to replace certain 17-inch displays on Inspiron 9200, Inspiron 9300, and XPS Gen 2 notebooks sold between November 2004 and October 2006. On Tuesday, Dell expanded its replacement program to include six more models, including the Inspiron 6000 and 8600, Latitude D800 and D810, and Precision Mobile Workstation M60 and M70 notebooks sold between December 2004 and December 2006. Some of those models use a faulty component that can generate the line over time, according to a posting on Dell's corporate blog by Lionel Menchaca, Dell's digital media manager. Dell will now replace any LCD screen affected by this issue within three years of purchase or will refund customers who were forced to pay for their own replacements, Menchaca said. Dell did not respond to requests for comment about the size of the program or say whether the manufacturer of the faulty component would help pay for it. The recall happens at a time when Dell is struggling to comply with an accounting investigation by the U.S. Securities and Exchange Commission, maintain its listing on the Nasdaq stock exchange and reverse a market share slide that has allowed rival Hewlett-Packard to claim the title of world's largest PC vendor. In response, CEO Michael Dell launched the corporate blog in February, announced he wouldÂ lay off 10 percent of the company's workersÂ and has begun selling PCs inÂ retail shops likeWal-Mart. Retail store distribution is a sharp break with the company's history of selling computers only directly through its Web site and phone lines.
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(InfoWorld) - The new team of leaders at Dell is weighing a request to give customers the option to purchase PCs with the Linux OS, instead of the default Windows, after thousands of users voted for that idea on a company blog. The idea appeared Friday on a company-hosted blog called Dell Idea Storm. CEO Michael Dell unveiled the blog Feb. 16 as part of hisÂ effort to reinvigorate the struggling company. Dell said he hoped to use the blog to collect users' feedback and improve customer service. Since then, company executives and department heads have been monitoring the site, paying closest attention to the ideas winning the most votes, Dell spokeswoman Caroline Dietz said on Wednesday. The most popular threads on Wednesday included demands for Linux-based laptops, consumer PCs that are not pre-loaded with unsolicited applications and requests for Sun Microsystems' OpenOffice applications instead of Microsoft's Office suite. Popular requests also included a preference for Mozilla's Firefox Web browser instead of Microsoft's Internet Explorer, and pleas for Dell to stop routing service calls to operators in overseas countries such as India. Dell leaders have heard those ideas "loud and clear," and plan to post a statement on the blog this week explaining how they will react, Dietz said. But she warned that the company would judge ideas on more than just their popularity. "Just because an idea is number one or number two doesn't necessarily mean Dell will do it, but it does mean it will receive the highest level of attention," she said. Dell has already changed the blog rules to make the voting more accurate, after the site was flooded over the weekend by certain users clicking multiple times on their favorite links, Dietz said. Beginning Wednesday, Dell required users to register, ensuring that each person can vote just once for each posting. Another misleading aspect of popular threads is that each vote awards postings 10 "points," meaning that the Linux thread has about six thousand supporters, not the posted number of 67,703. The second-most popular thread -- the request for OpenOffice -- has 40,572 points, and a plea to avoid unwanted software applications has 27,476 points. Most other ideas on the 95-page blog have won only a handful of votes. Despite the blog's problems, Dell will someday decide to sell Linux-based PCs in their consumer market, experts say. "Look, they already have a strong partnership with Red Hat and Oracle to move Linux into the enterprise server space. I think what they're waiting for is some more compelling applications to show up on Linux for personal use. Think about what you use your laptop for -- it's usually office, games, music and Internet access. When all of these things come together in a consumer-friendly, seamless way there will be a case for Dell to adopt Linux on portables to sell to the masses," said Joe Clabby, president of Clabby Analytics. "My 84 year-old father-in-law only needs his PC for light word processing and for AOL access. He can get plenty of Linux word processors -- but where's AOL Linux? When the right applications show up, and when they are integrated, it will all come together," Clabby said. Fixing Dell's finances could call for such a bold move. Once a Wall Street darling thanks to its innovative "direct sales" business model, Dell has struggled in recent months with falling profits, anÂ accounting investigationÂ by federal stock regulators, a lawsuit by disgruntled investors, aÂ notebook battery recallÂ and finally the resignation on Jan. 31 of Dell's hand-picked successor as CEO, Kevin Rollins. SinceÂ resuming his job as CEOÂ of the company he founded in 1984, Dell has moved quickly to restore investors' confidence by ousting several long-time executives and replacing them with leaders from outside technology companies including Motorola and Selectron. Â
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By Michelle Kessler  SAN FRANCISCO -- Business computer-maker Dell today plans to start aggressively courting consumers -- in part with new laptops colored flamingo pink.    The No. 2 PC maker has always offered some consumer computers.
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Snuggles up to dealers and talks prices Dell is gunning to sign up a select bunch of channel resellers to the certification part of its two-tier programme over the next few months.â¦
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PC Magazine - Dell held a technology day in New York City this week to discuss its vision and strategy for the reminder of the year. PC Magazine's Mark Hachman talked with Alex Gruzen, senior vice president of Dell's Product Group, to discuss the company's recent notebook recall, what its Vista product plans might be, the Apple iTV, and the relationship with its newly-acquired Alienware subsidiary.
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OCTOBER 15, 2004 (IDG NEWS SERVICE) - Dell Inc. took the wraps off its holiday lineup on Thursday, showing new printers, plasma televisions and music players that will soon be available through its Web site.
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Tech giants America Online and Dell are teaming up to expand Dell&#39;s TechKnow program and provide 5,000 middle-school students with free PCs and Internet access.
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Google's video-sharing site helps users edit uploads without leaving the site.