Dell E-Mail Details Corporate Reforms
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By MATT SLAGLE  DALLAS - In a memo to Dell Inc. employees days after returning as chief executive officer, Michael Dell said the beleaguered computer maker is quashing bonuses for 2006 and reducing managers to help cut costs and steer the company back toward dominance.
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Dell said Tuesday that it would be eliminating rebates from its Dimension desktops and services in an effort to simplify pricing for consumers. The move means that the company would no longer use mail-in rebates on any of its products.
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Dell Inc.  will use partnerships and acquisitions to become more services-oriented, the Financial Times reported in its online edition on Wednesday, citing an interview with the company's chief executive.
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By Jeremy W. Peters  With a U.S. investigation into his company growing wider, Michael Dell said Tuesday that he deserved a share of the blame for recent problems at Dell Computer and reaffirmed his support for its chief executive, Kevin Rollins.
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Round Rock-based computer giant Dell Inc. (Nasdaq: DELL) is revamping customer service -- going so far as to make house calls. The reforms offer customers new avenues for help and a new stream of revenue for Dell.
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U.S. companies will need to know more about where they store e-mails, instant messages and other electronic documents generated by their employees in the event they are sued, thanks to changes in federal rules that took effect Friday, legal experts say.
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Michael Dell, who recently returned to the helm of the PC maker he founded, announces cost-cutting measures to employees in a memo.
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Dell has announced the availability of virtualisation services.
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Stock in Dell was rising Monday on news thatÂ founder Michael Dell plans to remain as CEO for several years, trim the number of managers reporting directly to him, and eliminate bonuses.
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Dell CEO Michael Dell hinted Monday that his company could be shopping for more acquisition targets, and that they could be larger than the companies it has acquired to date.Speaking in Tokyo at a news conference, Dell made the comments after giving his views on a recent run of acquisitions in the PC market, such as the&#160;purchase of Gateway by Taiwan&#39;s Acer.&quot;I think the pace of consolidation will increase,&quot; he said. &quot;It think that it favors the larger companies, particularly as the growth is skewed towards emerging countries. In the last two years Dell has acquired five companies, two related to the consumer business, one related to software, and two related to services. These have all been relatively small companies but I would not be surprised if the nature and pace of acquisitions increases somewhat.&quot;He added that his company had looked at Gateway when it was available but decided against purchasing the company.Dell was in Tokyo to launch the company&#39;s &quot;simplify IT&quot; program. It aims to cut corporate IT management costs, thus freeing up spending for use on new computers and servers. He estimated that 70 percent of IT spending at Japanese companies over the next year will be related to maintenance of old systems and management and only 30 percent on new hardware.&quot;We need to flip that 70/30,&quot; he said.On the consumer side of Dell&#39;s business the company has recently begun&#160;offering PCs through retailers&#160;-- a break with its successful direct sales model. With a handful of retailers already selling its systems, Dell said more are on the way.&quot;The first steps that we have taken with the partners mentioned earlier are really just that, first steps,&quot; he said. &quot;So I think you can expect over the next several quarters or year or two, that in all major countries around the world like Japan, Korea, China, India, U.S., France, U.K., Russia, etc., you would see Dell having a small number of key partnerships which allow consumers to purchase Dell products at retail. It&#39;s really about making our products available in more places.&quot;&quot;I believe we can grow the direct business both on telephone and online and I believe we can grow a channel, a partner business. And we are also working very hard to extend the capabilities that Dell has to our channel partners,&quot; he said.Looking ahead, Dell promised new x86-architecture based products during his speech at Oracle Open World on Nov. 14. The products, which he didn&#39;t detail, will have &quot;breakthrough performance and power capability relative to others in the industry.
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Dell Inc.  Chairman Michael  Dell on Tuesday threw his support behind Chief Executive Kevin  Rollins, while promising the computer maker was "working  diligently" to resolve its mounting problems.
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The senior vice president of Dell Inc.'s global online business and marketing division has decided to leave the computer maker rather than oversee the company's new consumer group, according to an internal e-mail.
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InfoWorld - Dell's efforts to reinvent itself this year through a dramatic break from its direct-sales model, expanded services, and new enterprise offerings have shown positive early results, but some users have lingering concerns about supply chain management and support -- long-time issues for the company.
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Dell Inc.  said it was informed by Nasdaq that it was not in compliance with the exchange's stock-listing requirements after it delayed filing first-quarter financial results with regulators.
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Tell your friends Those of you doubting Dell's commitment to improved customer service ought to have a look at how it's handling a gaming PC debacle.â¦
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NEW YORK -- Dell took the wraps off its holiday lineup this week, showing new printers, plasma televisions, and music players that will soon be available through its Web site.
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DELL Inc announced last Wednesday that Michael Dell has assumed the duties of chief executive officer. Dell, who will retain his duties as chairman of the board, replaces Kevin Rollins.