Virgin Media tech support goes premium rate
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'How do I send an email?' Virgin Media will slap a 25 pence per minute charge on calls to its broadband technical support line from 1 July because it says it gets too many off-topic questions.â¦
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A review is ordered into premium rate phone lines used by the BBC after errors are revealed.
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PC maker promotion lets customers upgrade from Windows XP Home to Windows XP Media Center Edition for half the price.
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Media & professional: Â· Report shows corporation surpassed savings targets  Â· Group income goes up 5% on top of licence fee rise
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Richard Branson&#39;s Virgin Group has become the latest company to throw its hat into the online music ring by launching the Virgin Digital service.
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Anyone out there actually interested in the business? Virgin Media has appointed an investment bank to court potential telco buyers as an alternative to private equity carpetbaggers, who are targeting the cable firm.â¦
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Punters coming back to cable Virgin Media has confirmed a turnaround in its fortunes today with news it has reversed the flow of customers away from it following its embarrassing public defeat over TV rights by Sky.â¦
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The US suitor of Virgin Media may change the firm's  name if its Â£5.5bn bid is successful, a report says.
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Was it ever in repute in the first place? The premium rate industry has hit back at ICTSIS for the charge it imposed yesterday over misleading Big Brother voting rules.â¦
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By Garry Bushell  A BIG thank-you to Virgin for closing my email account without warning. All the nice reviews I'd written of Jo Brand and Louis Walsh were lost forever. Any company able to supply a better internet service, please feel free to get in touch.
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Media & professional: Virgin Media plays down suggestions that channel was knee-jerk reaction to losing Sky One access.
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Carphone expands Virgin offering From this morning customers at Carphone Warehouse will be able to buy Virgin broadband, digital TV and phones from a special in-store services area showcasing the company.â¦
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LONDON - Virgin launches its rival to Apple&#39;s iTunes and Roxio&#39;s Napster in the US today, although consumers will get no break on price because the service charges the same 99 cents a song to download.
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Â· Charity donations take total bill to Â£2.5mÂ· Broadcaster to sue telephone services firm
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In a move that could help small and medium-size businesses save money, telecom carrier XO Communications has rolled out a new pricing model for VoIP (voice over Internet Protocol) services based on the bandwidth a business uses, instead of the number of lines.The pricing model, announced Wednesday along with expansion of XO&#39;s VoIP offerings, allows U.S. business customers to set a price based on an IP port speed ranging from 1.5Mbps to 45Mbps, instead of the number of lines used. There are additional costs for long-distance calling plans and additional features.&quot;With IP, voice is just another application over the IP backbone,&quot; said Nic Jackson, XO&#39;s director of voice and converged services. &quot;When we put a T1 [connection] out to the customer premise, it really doesn&#39;t matter to us, or to the customer really, how they use that T1, as long as they have enough bandwidth to manage their voice and data needs. Why would we price differently for a voice channel vs. a data channel? It just doesn&#39;t make sense in this new IP world.&quot;Pricing starts at about $400 to $550 a month for 1.5Mbps service, depending on location and based on a three-year contract, Jackson said. A basic long-distance calling plan would cost an additional $60 a month. XO also offers one-year and five-year contracts.The new pricing model could cut costs for companies, particularly small and medium-size businesses, said Lisa Pierce, an analyst with Forrester Research. For a T1 line, a business with volume of about 54 calls per hour would be necessary for the XO pricing to make sense, she said.&quot;It looks like a pretty good deal,&quot; Pierce said.However, businesses interested in the plan should inquire whether the service is being provided over XO&#39;s own backbone or whether the carrier is buying access from others, Pierce said. In some cases, the rented network access can cause outages, she said.In addition, businesses should have a good idea about their current and future voice use before signing a contract based on bandwidth, Pierce recommended. &quot;They need to really have a handle on their traffic to do that,&quot; she said. &quot;And a lot of companies don&#39;t.&quot;XO will help customers determine their bandwidth needs, Jackson said. The bandwidth pricing can help simplify customer decisions about what kind of calling services they need, she said.In addition, XO, in Herndon, Virginia, announced it has expanded two of its VoIP offerings.The company has launched its XO IP Flex service, which allows customers to use traditional PBXes or multiline, key telephone systems to connect to XO&#39;s VoIP services. The new service, which replaces XO&#39;s XOptions Flex offering, includes unlimited site-to-site calling, voicemail and dynamic bandwidth allocation, allowing full use of the IP circuit for data when voice lines are idle. IP Flex also offers bandwidth of up to 10M bps, compared to 3M bps under the old service, Jackson said.XO also announced the nationwide availability of its IP SIP VoIP service, which delivers voice and data services to businesses with IP PBX systems over a single connection. XO launched IP SIP in October in six U.S. markets.&quot;What this means is a much broader portfolio than we had, say 18 months ago,&quot; Jackson said.
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Free installation for your free system in up to 4 rooms. Upgrade to a digital video recorder (DVR) in up to 4 rooms, or HDTV receiver in up to 2 rooms for free.Programming from $29.99/mon.
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By James Daley  The satellite TV group BSkyB ramped up the stakes in its battle with the newly launched Virgin Media yesterday, taking out television adverts to warn cable customers that they could lose access to many of Sky's channels due to Virgin's reluctance to pay enough for them.