RIM Intros Souped-Up BlackBerry for Mobile Enterprise
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Research In Motion (Nasdaq: RIMM) (RIM) is offering a peek at the company's latest wireless BlackBerry, a handheld that operates on Wi-Fi (802.11b) networks and supports both voice over Internet communications and data connectivity on local area networks.
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The BlackBerry, icon of wired urban professionals, has undergone an extreme makeover. And it's looking pretty good.
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Research In Motion, which popularized wireless e-mailing with its thumb-operated BlackBerry, launched a new version of the device Wednesday with a smaller, revamped keyboard.
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A new web site, Crackberry.com, was launched today to provide Blackberry users with access to information, accessories, blogs and user advice about the wireless email system.
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Cognos Inc. is preparing to unplug its  business analysis software from the desktop PC and make it  mobile, with plans for its first launch on BlackBerry devices  in early 2007.
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The upcoming BlackBerry 8820 with support for cellular and Wi-Fi connectivity is intriguing, but it won't have much of an impact on enterprises, experts claim.
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Although designed for corporate users, this smart phone includes consumer-oriented multimedia features available on the BlackBerry Pearl.
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RIM&#39;s new 7100 design is now coming to Vodafone, complete with their new SureType keyboard for more space-efficient typing. Research In Motion&#39;s latest BlackBerry
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R.I.M. has released a new version of its BlackBerry Enterprise Server, along with a new social-networking client that ties BlackBerry into a growing array of collaboration applications.
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NEW YORK -- BlackBerry maker Research In Motion Ltd. today unveiled a new version of its top-end e-mail phone for business users, replacing the signature side navigation wheel with a front trackball that first appeared last year on the consumer-oriented BlackBerry Pearl.
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BlackBerry maker Research In Motion  Ltd.   announced a new model of its ubiquitous  smartphone on Tuesday, this one able to operate on both  cellular and Wi-Fi networks.
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A new keyboard for phones that incorporates a traditional Qwerty layout and a standard number pad has been developed by the makers of the Blackberry mobiles.
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In light of the recent string of outages of RIM's e-mail system for BlackBerry users, Vodafone UK has announced that it will be using a third party's solution to prevent future BlackBerry outages, and package it as a premium service.
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The second lengthy&#160;BlackBerry outage&#160;in less than a year has one consulting company advising clients not to rely solely on the popular smart phones for critical e-mail messages.Enterprises that really need e-mail responses in less than eight hours to run their businesses should have a backup for the BlackBerry, Gartner analyst Ken Dulaney said Tuesday, in the wake of a crash that lasted about three hours on Monday. They should also set up an independent system to notify them whether an important contact has received or replied to an e-mail message, Dulaney said.Late Tuesday, RIM said the outage was caused by a problem with an internal data routing system in the BlackBerry service infrastructure that had recently been upgraded. That upgrade was part of an ongoing expansion of the network, and this type of change had been done previously with no problems, it said.Monday&#39;s failure followed&#160;a longer outage in April 2007&#160;that RIM attributed to a problem with a minor software upgrade and a subsequent glitch in a failover process.There are about 12 million BlackBerry users worldwide, on a variety of mobile carriers. The crash Monday affected users throughout the U.S. and Canada, preventing them from sending or receiving e-mail or carrying out some other functions, though&#160;no messages were permanently lost, according to RIM.Gartner&#39;s Dulaney had harsh words for RIM, saying he had given the company a break after last year&#39;s failure.&quot;This does not appear to be a mission-critical system with the highest service-level agreements, and therefore, to entrust ... that a message will get to the end point is being a bit foolhardy,&quot; Dulaney said. He advises enterprises that are worried about dependability to ask RIM for details of its backup system and make their own decisions.After last year&#39;s outage, RIM said it would enhance aspects of its testing, monitoring and recovery processes.&quot;RIM has made significant investments to improve its system recovery infrastructure and processes over the last year, which enabled service levels to return to normal quickly,&quot; the company said Tuesday.&quot;They obviously didn&#39;t do as deep a dive as they needed to on disaster recovery issues,&quot; Dulaney said. But he acknowledged the failure could have been caused by something completely unexpected.The BlackBerry, which RIM introduced in 1999, quickly became the most popular tool for mobile &quot;push&quot; e-mail that automatically comes to a portable device with a wireless network connection. All current BlackBerry models are also phones, and the company now offers a wide variety of handsets with consumer-oriented features such as cameras, Web browsers and social-networking capabilities. But to get to and from the handhelds, e-mail messages traverse a complex system involving mobile operator networks, RIM&#39;s network operation centers and BlackBerry Enterprise Servers within companies.Adding consumer features and keeping up with rapid customer growth, such as adding 1.65 million users in the quarter ended last Dec. 1, have probably made it harder for RIM to keep its network running smoothly, said Albert Lin, an analyst at investment bank Sooner Cap. But users accept some level of risk if they want such complex services at reasonable prices, he said. The only truly reliable system is the public switched telephone network, and it has limited functionality, Lin said.&quot;When it comes to reliable push e-mail ... it&#39;s still hard to find a solution that works better than BlackBerry,&quot; Lin said.Gartner&#39;s Dulaney acknowledged that competitors, such as Visto and Good Technology (now owned by Motorola), are probably not significantly more dependable.It wouldn&#39;t be impossible to make the RIM network more reliable, the analysts said.&quot;They have the technical capability to spend more and make it more reliable, but is that what their owners and shareholders really want?&quot; Lin said.Google, for example, has a more highly distributed network, but that would take money and time, and many customers wouldn&#39;t want to pay for it, Dulaney said. In the future, RIM may choose to create a higher-end service with greater service assurances and a higher price, he said.
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InfoWorld - BlackBerry maker Research In Motion (RIM) announced record high subscriber growth and strong device shipments in its first quarter, a sign that some users aren&#39;t putting off smartphone purchases ahead of Friday&#39;s iPhone launch.
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Resarch In Motion has changed the shape of this BlackBerry, making it sleeker than its previous business-oriented devices. However, while usability is high, it's missing advanced features like 3G and Wi-Fi support.
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While popular among financial-industry types, the BlackBerry is practically unknown to everyone else. RIM hopes to change that with its new model.