Going Negative: When It Works
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HIS was supposed to be the positive campaign. Late last fall, Democrats and Republicans alike predicted that a new campaign rule requiring candidates to appear in their own
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Once you leave the value flock, your performance will likely suffer.
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Learning from past mistakes and looking to future opportunities.
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When I suggested in a recent column that a problematic 5 percent of employees account for 75 percent of the IT support burden, I expected a wave of âright on!â letters from IT support staffers. After the column was published, the letters did come â most of them disagreeing with my premise, with one reader suggesting that the real whiner was yours truly. I still think itâs outside the realm of overextended IT departments to provide training on basic computing skills (which I defined as âmanaging and finding files, and basic working knowledge of suites such as MS Officeâ). But my thinking was adjusted a bit by the thoughtful feedback.
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Disappointments abound across business lines. Apparently, it is time for a change.
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When trouble strikes, a company's founder usually can't help but come to the rescue. But do they do more harm than good?
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After reading Bruce Mohl's article on how people are having a hard time reaching customer service reps, I have to agree in thinking that some companies are making it harder on purpose so that the consumer will give up (" Maytag guy wouldn't have left you on hold ," Feb. 21 ). I recently spent 45 minutes trying to get ...
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Here's a bad investment strategy. Do the opposite and you'll be OK.
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Sometimes the market overreacts to marginal news, good or bad.
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Why it fails to invest at the point of maximum optimism.
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Are undiagnosed problems hindering your financial performance?
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What to do when bad news strikes a company you're watching.
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Every company has problems. Here's how to profit from them.
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If at first (and second and third and fourth and fifth... ) you   don't succeed, try, try again. But this time try it a different way.
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Go ahead, be contrarian -- just make sure you're right.
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By Gillette, Becky  Quite a few people wait until their computer or other office equipment breaks down before replacing it. That might not be the best strategy especially as with Murphy's Law, breakdowns often happen at the worst time.
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Optimism without substance equals bad news.