EBayâs New Chief Moves Swiftly to Bring Change
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In an effort to reinvigorate growth, John Donahoe, the new chief executive of Internet giant eBay, said he would shift the companyâs emphasis from auctions to fixed priced listing.
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EBay changes are designed to boost sales by making the shopping experience easier and safer.
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The incoming C.E.O.  of eBay says he is planning a new search engine to show users the best offers from the best sellers with low prices, fast shipping and high quality.
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InfoWorld - EBay unveiled changes to its online marketplace Tuesday that the company characterizes as sweeping and historic and that are aimed at boosting sales by making the shopping experience simpler and safer.
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EBay Inc.'s Skype division has let down eBay executives, but they're confident they can reorganize the troubled Internet phone unit and make it more useful to people outside of the online marketplace.
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Mega-auctioneer eBay could turn the business upside down.
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Online auctioneer eBay plans to change its feedback system from May and ban sellers from leaving negative comments.
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Andrew Ruben, who built unusual alliances between the retailer and environmental groups, is leaving the job for a new assignment overseeing merchandise.
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EBay unveiled changes to its online marketplace Tuesday that the company characterizes as sweeping and historic and that are aimed at boosting sales by making the shopping experience simpler and safer.
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Within the next few weeks, Overture will make a major switch to matching terms on a broad basis, rather than the traditional exact match default it has followed since the company's launch.
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EBay CEO Meg Whitman is planning to step down from the company she has led for the past 10 years, The Wall Street Journal said Tuesday.Whitman has been delegating more tasks to deputies over the last few months and is expected to decide on her retirement in the coming weeks, the newspaper said quoting &quot;people familiar with the matter.&quot; John Donahue, who leads the company&#39;s auction business, is the leading candidate to succeed her, according to the newspaper.EBay, which also operates the PayPal payment system and Skype Internet telephony service, is due to report earnings for the fourth quarter Wednesday. The quarter includes the traditionally strong year-end holiday period and estimates see eBay reporting earnings per share of $0.38.The company reported a net profit of $1.1 billion in 2006 on the back of $6 billion in revenue. For 2007 eBay expects revenue to jump to $7.6 billion.
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The new managing editor seeks to better coordinate the print and online versions.
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Is Meg Whitman preparing to leave the top spot of the highly successful auction site? People close to the situation think that the corporate leader, mentor, and self-made billionaire is now ready to open eBay's doors to some fresh new ideas.
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eBay merchants say new fee structure and ban on leaving negative feedback about buyers will change the marketplace.
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New CEO brings passion and an eclectic background to help him chart a new course for the Linux vendor.
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EBay is expected to unveil changes to its online marketplace Tuesday that the company characterizes as sweeping and historic and that are aimed at boosting sales by making the shopping experience simpler and safer.The changes, which include lowering some fees and raising merchant standards, will be announced at the company&#39;s eCommerce Forum by John Donahoe, who will&#160;succeed Meg Whitman as president and CEO&#160;in March.Donahoe said last week during a conference call to discuss eBay&#39;s fourth-quarter financials that the eBay marketplace business hasn&#39;t been growing as fast as he would like and that changes would be coming to make the shopping experience easier and safer.&quot;Buyers have become accustomed to streamlined purchasing experiences that put a premium on speed, convenience and reliability,&quot; Donahoe, president of eBay Marketplaces, said last week. &quot;While we&#39;ve made strides in these areas, I&#39;m clear we need to do much more.&quot;On Tuesday he is expected to announce that eBay will introduce an insertion fee reduction in the U.S. Feb. 20 by cutting the cost of listing items by 25 percent to 50 percent. By reducing the impact of items that don&#39;t sell, eBay hopes merchants will list more products. In turn, eBay is increasing the so-called &quot;final value&quot; fees it charges merchants when items are sold.EBay will also do away with fees it charges U.S. merchants for its &quot;gallery&quot; option, in order to encourage merchants to include more photos with their listings. Fee changes will vary by country.In addition, eBay will alter its search engine so that merchants with lower rates of customer satisfaction get less exposure on search results. Meanwhile, sellers with higher buyer satisfaction ratings will get better exposure in search results.EBay will also require a &quot;safe payment option,&quot; such as PayPal or a major credit card, from merchants with lower customer satisfaction and from those in product categories that generate many buyer complaints. Moreover, eBay will also raise the requirements for qualifying as a PowerSeller and update its feedback system.EBay&#39;s fourth-quarter earnings and revenue exceeded Wall Street&#39;s expectations, but its outlook for this year was considered generally disappointing. For example, the conservative 2008 forecast, coupled with slowing growth in the marketplace business, led Citigroup to downgrade the stock to &quot;hold.&quot;&#160;
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The incoming C.E.O. of eBay says he is planning a new search engine to show users the best offers from the best sellers with low prices, fast shipping and high quality.