When Quality Mattered
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Has Disney lost its touch, or is it just the pause that refreshes?
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Vocal beauty has always mattered in opera. Now physical beauty matters, too.
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In the annual review of our medical practice, we often fail to answer a crucial question: What is the quality of our care?
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Sharp designs and colors fight the impression made by older devices.
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Standing on the threshold of the 20th century, the world seemed so young and carefree. In the warm summer air, the songs of birds could be heard and at times drowned out by the whir of the lawn mower. The clip clop of horses' hooves could be heard along the unpaved streets where children played their games. In the cool evenings, the lamplighter made his rounds. Shadows danced off buildings and sidewalks. There were those who enjoyed swinging lazily in the hammock or lazily gliding their canoe on some moonlit lake. Everything seemed settled and comfortable in familiar patterns, but there were changes in the wind. In a little more than 15 years, there would be almost three quarters of a million Model T Fords on the roads in North America.
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When a great launch of a good drug is not enough.
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In the 1970s, when the American auto industry found itself under attack by leaner, hungrier Japanese competitors, it fought back by adopting some of the very production processes the Japanese had pioneered. Using techniques such as statistical process control, quality circles, just-in-time inventory management, total quality management, lean manufacturing, and Six Sigma, the industry focused on improving how its people worked and how its processes operated. For example, workers were encouraged to stop the assembly line when anything went wrong so the process could be fixed permanently, rather than simply scrapping rejects at the end of the line.ADVERTISEMENTSBC Case Study: Crate & BarrelWhat sold them on improving their network? A system that could cut management costs from the get-go. Find out more.
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Search results are color coded to show good rates versus bad ones.
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The past season, thanks to good marketing, was for the most part sleek and flat. A few examples of individual acts, gestures or encounters gave it texture and color.
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These much-ballyhooed products, sites, and services, it turned out, left much to be desired.
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Looking to buy quality on the cheap? Look no further.
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Small additions can lead to big changes.
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Sometimes, buying new is worth the expense.
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This book attempts to demolish the notion that ''new is better.&quot; For the most part, it succeeds. Sergio Zyman and coauthor Armin A. Brott build a solid foundation for their argument that innovation can be disastrous for the bottom line. Innovation is like a sugar high, they say -- a quick fix that just doesn't work.
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Will investors and consumers stay satisfied?
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How can tiny Peet's compete with the Starbucks Goliath? The answer: Quality.
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I stopped watching TV in the late 90s. Unlike most things in my life I didn't do it (just) to advertise my excellence or to distance myself from the plebes. The driving reason was that my access to TV at the time was extremely limited. But I also felt that TV writing wasn't up to par with my intellectual pursuits. I only got back to watching TV two or so years ago. And I was flabbergasted - yes, flabbergasted - at the apparent increased quality of TV writing. The main reason for this is the rise of the TV serial.