An Elder Challenges Outsourcing's Orthodoxy
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Paul A. Samuelson, the Nobel Prize-winning economist, is dissenting from conventional wisdom on the benefits of globalization.
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The decision to outsource and offshore is more complicated than just counting costs.
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Bruce A. Stewart lists five hard decisions CIOs should be making this year -- and offers one role model in firmness.
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In a new wave of the global outsourcing of services, personal chores are moving offshore, and this is leading to some daunting challenges, both economic and cultural.
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When Sen. Hillary Rodham Clinton flew to New Delhi to meet with Indian business leaders in 2005, she offered a blunt assessment of the loss of American jobs across the Pacific. "There is no way to legislate against reality," she declared. "Outsourcing will continue. . . . We are not against all...
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Communicating can be tricky when a company or a government agency has workers in different locations and even different time zones.
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Company had challenged employees to move to the alternative OS.
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ERNST AND YOUNG&#39;S the Global Information Security Survey is just the latest to survey senior management&#39;s cluelessness when it comes to IT and are far too trusting when it comes to Indian outsourcing, it alleges.
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Blog: Eldercare service providers point to changing their business models with the aid of technology.
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By STAFF  As the country's senior population grows, local services and agencies are dealing with an influx of calls from those caring for seniors who can no longer care for themselves.
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Cheap labor isn't the only reason for offshoring.
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One of the proverbial back stories of IT operations has always been the battle between the "suits" and the "techies." From the techie point of view, the hapless but disturbingly powerful suits are the business guys who put more thought into picking out hundred-dollar silk ties at Nordstrom than they put into million-dollar IT decisions. Worse, the suits gravitate towards outsourcing and service firms that implement big-dollar solutions. Many techies start on the other end of the spectrum with free open source solutions that reflect a substantial DIY ethic. Will the twain ever meet?
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CEOs aren&#39;t taking the care that they should with their customers&#39; data when they outsource, according to a new survey of senior management.
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By Kara Rowland, The Washington Times  Dec. 15--Anyone who has tried to show grandma how to use a mouse knows  that computers are anything but second nature to America's older population.
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Pioneer struggles with turnover at its highest levels.
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Casual Male caters to a big clientele but has to overcome a hefty debt load.
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Just how much back-office work can be sent abroad, and how quickly, is a matter of some debate. But everyone thinks it will grow explosively as earlier waves of outsourcing did.