Dell to hire 300 Indians for third call centre operation
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US computer-maker Dell Inc. said it would open a third call centre in India that would start operations by next March and employ 300 staff.
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(InfoWorld) - French IT services company CapgeminiÂ will have more staff in India than any other country by the end of this year, as it expands its offshore services delivery from that nation. With about 19,000 staff, the company's largest operation by headcount is currently in France, but that will change as Capgemini plans to have over 19,000 staff in India by the end of this year, said Salil Parekh, executive chairman of Capgemini India on Thursday The company, which has 15,000 staff in India currently, plans to expand further in the country to employ 40,000 workers by 2010, Parekh said. The majority of the staff will work in IT services with the rest in BPO (business process outsourcing), he added. A number of large Indian and multinational IT services companies, including IBM and Accenture, have been hiring significant numbers of staff in India to take advantage of lower employment costs. Accenture, for example, said in January it will haveÂ more staff in IndiaÂ than in any other country by the end of its fiscal year on Aug. 31. The company's staff in India will increase to 35,000 in August, up by 52 percent from a year earlier, with the number of employees more than those in the U.S., which will have a little over 30,000 staff. The large-scale hiring by services companies has led to a shortage of quality staff and an increase in average salaries in India. However, Capgemini does not anticipate any obstacles to its hiring plans. The company's recruitment team is equipped to hire about 1,000 employees a month, both from university campuses and the services industry, Parekh said. "India remains cost-effective, and we haven't seen any evidence to the contrary yet," Parekh said. In addition to India's lower staff costs, the country remains attractive because it offers quality staff and Capgemini can scale operations to a level not possible in many other countries, said Parekh. By 2010, Indian staff will account for 70 percent of Capgemini's offshore services, down from 80 percent today, as the company ramps up operations in other countries like Argentina, Morocco, Romania, the Philippines, and Vietnam. China will also continue to serve as a key location. The company has about 1,000 staff in China, and will likely increase staff levels there three-fold by 2010, Parekh said. Capgemini also gained new business and staff in India through acquisitions. Last year, the company bought a 51 percent stake in Unilever India Shared Services, a finance and accounting BPO operation owned by consumer-goods maker Unilever Group. This business, which becomes a wholly owned subsidiary of Capgemini by 2008, is a key center for the company's finance and accounting BPO practice, Parekh said. In February, Capgemini purchased Kanbay International, an IT services firm in Rosemont, Illinois, to boost its services delivery from India, and its business in the financial-services sector. The Kanbay acquisition brought Capgemini a number of customers in the U.S., Parekh said. As it grows in India, Capgemini plans to expand its business in areas such as infrastructure management, ERP (enterprise resource planning) development and maintenance, and non-voice BPO, Parekh said.
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IBM plans to continue hiring global services delivery staff in India by the thousands, adding to the 73,000 it already has in its global services and other operations in the country.
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Dell Inc.  said on Friday  it hired the head of Motorola Inc.'s  mobile phone unit  to oversee a new global consumer division, making him the  second high-profile executive hired since Michael Dell returned  as CEO to the company he founded.
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EMC Corp.'s booming VMware subsidiary plans to beef up its European operations by adding about 369 workers to its technical support call center in Ireland.
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Computer maker Dell Inc. plans to hire another 500 engineers to work in its central Texas product development operations, founder and Chairman Michael Dell announced Monday.
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In a move that will eliminate 300 positions, Washington Gas Light said yesterday it had hired an outsourcing firm to handle information technology, customer service and other back-office duties.
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InfoWorld - IBM plans to continue hiring global services delivery staff in India by the thousands, adding to the 73,000 it already has in its global services and other operations in the country.
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Microsoft Research will open a laboratory in Bangalore, India, the company&#39;s third research installation overseas and a sign of India&#39;s increasing importance in tech.
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SEPTEMBER 13, 2004  - Dell Inc. is pushing ahead with plans to open a series of IT support hubs worldwide in an effort to improve its ability to serve customers, especially corporate users.
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Search giant is looking to hire engineers and other workers at facilities in Bangalore and Hyderabad.
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American computer maker Dell Inc. opened its second customer call center in the Philippines Thursday, bringing the number of local employees to 2,600, a company official said.
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Dell Inc. DELL.O plans to open a  third U.S. manufacturing plant, the world's largest personal  computer maker, said on Tuesday, in a rare example of a  high-tech company expanding U.S. production.
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Software service provider Cognizant Technology Solutions plans to build a new center in India that will employ nearly 4,000 engineers.
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Microsoft on Tuesday announced its decision to localise Windows and Office software in 14 Indian languages over the next 12 months and that the company would hire &#39;hundreds&#39; in India this year.
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Indian outsourcing companies are hiring workers and opening offices in other developing countries.
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Dell Inc. DELL.O plans to hire   some 1,100 new staff in the U.S. and Slovakia as the world's   largest PC maker expands its development and services   operations, Chairman Michael Dell said on Monday.