Service Outage Gives BlackBerry a Black Eye
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The second lengthy BlackBerry outage in less than a year has one consulting company advising clients not to rely solely on the popular smart phones for critical e-mail messages.
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Start from scratch Datanet, the UK business ISP, suffered a power outage in of its server racks this morning which crocked its customers' internet access and email for most of the day.â¦
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A national outage affected AT&T's Uverse television service on Sunday, completely knocking out service for several hours, the company confirmed.
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Even users of a new version complain of hours-long outages, feature malfunctions and data loss.
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A massive telephone service outage is affecting thousands in West Virginia, after FiberNet had a network failure that affected both its primary and backup systems. The problem began at 5:30am and continues to persist five hours later. Hospitals, fire departments, businesses and homes are affected.
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After an outage Tuesday morning knocked out phone service to an estimated 20,000 locations in West Virginia, FiberNet -- the company whose systems failed -- is still working on the problem over 24 hours later. Hospitals and police departments have been given priority, however, and most had phone service restored early Wednesday.
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Some smartphone AT&T subscribers have been experiencing difficulty accessing the company's 3G and EDGE data services since 6:30 a.m. EST.
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Research In Motion still can't say why its BlackBerry service went down for several hours yesterday.
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InfoWorld - AT&T's wireless data networks in the Southeast and Midwest U.S. are down, causing BlackBerry and iPhone users to be without data services.
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The failure of the Intelsat Americas-7 communications satellite yesterday knocked out broadband services supplied by StarBand Communications Inc.
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The second major outage of BlackBerry service in less than a year is an embarrassment for Ontario-based Research in Motion, the maker of BlackBerry devices.
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E-mail service of Research In Motion's   BlackBerry smartphones experienced a "critical  severity outage" on Monday, the company told clients in an  e-mail.
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A major service outage afflicted users of the popular, addictive BlackBerry smart phones across the United States and Canada on Monday.
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Blog: When the iPhone freezes it's not the blue screen of death. It's the black screen...of death.
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Research in Motion still doesn&#39;t know why its&#160;BlackBerry service went down for several hours&#160;on Monday.&quot;RIM is continuing to investigate the exact cause&quot; of the outage, the company said in a statement Tuesday. Late Monday, it apologized for any inconvenience caused by the incident, which left customers throughout North America without current e-mail for about three hours starting around 3:30 p.m. Eastern Time.It was the second major outage in less than a year for the popular mobile data service, on which about 12 million subscribers depended at the beginning of last December. The&#160;previous problem, which occurred last April, was caused by a minor software upgrade that went awry, followed by a failed switchover to a backup system, according to RIM. The company said soon afterward that it had identified &quot;certain aspects of its testing, monitoring and recovery processes that will be enhanced&quot; as a result of the failure.BlackBerry e-mail traverses a complex infrastructure involving mobile operator networks, RIM&#39;s network operations center, and BlackBerry Enterprise Servers within companies that use the service. It pushes messages from enterprise e-mail systems, including Microsoft Exchange and IBM Lotus Notes, out to the popular BlackBerry devices.The system is getting yet more complicated as RIM adds third-party services to appeal to consumers, said Albert Lin, an analyst at investment bank Sooner Cap. As the company tries to keep up with rapid growth in its subscribers -- last year&#39;s fiscal third quarter saw a net gain of 1.65 million -- these types of glitches are to be expected, Lin said.&quot;It&#39;s hard to really expect any major service provider to be 100 percent reliable,&quot; Lin said. Although enterprises now have more push e-mail alternatives than they did when the BlackBerry debuted in 1999, those competitors, such as Visto and Motorola&#39;s Good Technology system, aren&#39;t significantly more dependable, he said.&quot;When it comes to reliable push e-mail ... it&#39;s still hard to find a solution that works better than BlackBerry,&quot; Lin said.
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Email and Internet service to notoriously addictive BlackBerry cellphones in North America stopped working for several hours on Monday.
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The second major outage of BlackBerry service in less than a year is an embarrassment for Ontario-based Research in Motion, the maker of Blackberry devices.