No Messages Lost in BlackBerry Outage
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Research In Motion says messages were delayed, not lost, during the 3-hour service outage on Monday.
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A massive telephone service outage is affecting thousands in West Virginia, after FiberNet had a network failure that affected both its primary and backup systems. The problem began at 5:30am and continues to persist five hours later. Hospitals, fire departments, businesses and homes are affected.
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Research In Motion   said on Tuesday it is too soon to determine the cause of a  massive BlackBerry service outage that left subscribers across  the Americas with spotty or non-existent access to wireless  e-mail for about three hours on Monday.
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The second lengthy BlackBerry outage in less than a year has one consulting company advising clients not to rely solely on the popular smart phones for critical e-mail messages.
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A major service outage afflicted users of the popular BlackBerry smartphones across the United States and Canada on Monday, wireless carriers said.
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Research In Motion    said late on Tuesday that a problem with a routine upgrade of  an internal data-routing system appears to have caused the  massive outage that left BlackBerry users across the Americas  with spotty or nonexistent wireless e-mail service for three  hours on Monday.
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Monday's three-hour BlackBerry e-mail outage now has an official excuse from Research In Motion: a software upgrade in its main servers gone horribly wrong.
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By Sandy Cullen, The Wisconsin State Journal  Feb. 13--Vandalism might have caused a Sunday evening outage that left thousands of Charter Communications customers without cable TV, Internet or phone service, some until early Monday, a company spokesman said.
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A few months ago I made a list of all the phone numbers I have. It disturbed me a bit.  I started with the usual trio of home, office, and cell. Then I added a BlackBerry (RIMM) that I use primarily for e-mail, but also the occasional call when my Motorola (MOT) KRZR runs out of power.
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Research In Motion said problems with a routine upgrade of an internal system appears to have caused the massive outage that left BlackBerry users without e-mail service for hours on Monday.
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Research in Motion still doesn&#39;t know why its&#160;BlackBerry service went down for several hours&#160;on Monday.&quot;RIM is continuing to investigate the exact cause&quot; of the outage, the company said in a statement Tuesday. Late Monday, it apologized for any inconvenience caused by the incident, which left customers throughout North America without current e-mail for about three hours starting around 3:30 p.m. Eastern Time.It was the second major outage in less than a year for the popular mobile data service, on which about 12 million subscribers depended at the beginning of last December. The&#160;previous problem, which occurred last April, was caused by a minor software upgrade that went awry, followed by a failed switchover to a backup system, according to RIM. The company said soon afterward that it had identified &quot;certain aspects of its testing, monitoring and recovery processes that will be enhanced&quot; as a result of the failure.BlackBerry e-mail traverses a complex infrastructure involving mobile operator networks, RIM&#39;s network operations center, and BlackBerry Enterprise Servers within companies that use the service. It pushes messages from enterprise e-mail systems, including Microsoft Exchange and IBM Lotus Notes, out to the popular BlackBerry devices.The system is getting yet more complicated as RIM adds third-party services to appeal to consumers, said Albert Lin, an analyst at investment bank Sooner Cap. As the company tries to keep up with rapid growth in its subscribers -- last year&#39;s fiscal third quarter saw a net gain of 1.65 million -- these types of glitches are to be expected, Lin said.&quot;It&#39;s hard to really expect any major service provider to be 100 percent reliable,&quot; Lin said. Although enterprises now have more push e-mail alternatives than they did when the BlackBerry debuted in 1999, those competitors, such as Visto and Motorola&#39;s Good Technology system, aren&#39;t significantly more dependable, he said.&quot;When it comes to reliable push e-mail ... it&#39;s still hard to find a solution that works better than BlackBerry,&quot; Lin said.
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I'm no inside-the-Beltway powerbroker or captain of industry. For these reasons, I have little need to flash a Blackberry around at lunch meetings or return messages before I can get to a full-size screen and keyboard.
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Fixed: but not saying how Segments of the Orange mobile network flaked out during the week; particularly on Wednesday night, but Orange says everything's fine now and not to worry about a thing.â¦
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A partial power outage aboard the orbiting International Space Station knocked out communications with Earth, but posed no danger to the three astronauts aboard, NASA has said.
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E-mail service of Research In Motion's   BlackBerry smartphones experienced a "critical  severity outage" on Monday, the company told clients in an  e-mail.
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A major outage is affecting many Skype users' ability to log on to the network and send IMs. The company is mum, but some pin the blame on a series of Microsoft updates released yesterday.
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EQO service uses local minutes and data instead Internet phone service specialist EQO has added BlackBerry to the list of around 400 handsets that it says can now make local-rate or free international calls - without using Wi-Fi or VOIP to the handset. Users also get cheap text messaging and free access to all the popular IM services, the company said.â¦