Dell's laptop customisation options not very customisable
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Memory, all alone in the moonlight Forward-thinking Dell customers who want to make cash savings on pre-loaded memory cards in the firm's latest range of laptops could be in for a hard time.â¦
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Dell customers may now decline unwanted software or 'bloatware' applications loaded on new PCs.
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M6300 wants to kiss your desktop goodbye Dell is adding more power to its high-end line of mobile workstations with the debut of the Precision M6300, a 17" notebook geared at engineers, developers, video editors and others who need to tote around some serious silicon.â¦
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You might like those pretty colors the new Dell laptops come in, but paint problems are delaying their arrival to buyers.
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Got Vista already? Make it your own with these five easy customization tweaks.
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Listens to the masses Dell users may soon have the choice of having Linux pre-installed on their machines, according to a statement on the technology company's website.â¦
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Dell has released the new Inspiron 9200 that replaces the Inspiron 9100 as Dell&#39;s desktop replacment style notebook. The 9200 features a 17&quot; UltraSharp Wide Screen with either an XGA or UXGA resolution display.
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Dell officials are considering a request from users for laptops running the Linux operating system instead of Windows.
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(InfoWorld) - Dell will officially launch its first three consumer PCs running the Ubuntu 7.04 Linux OS on Thursday, two desktops and an Inspiron E1505n notebook PC. The new modelsÂ give buyers a third choiceÂ when shopping for a PC at Dell: a machine with Windows installed, a machine with no OS, on which they can install one of their choice, and now a machine with Ubuntu Linux already installed. Other PC makers, including Hewlett-Packard and Lenovo Group,Â  also sell PCs that run Linux, but mainly on customized machines, because retail demand for the open-source OS is tiny compared to that for Windows. The PCs will be available in the U.S. after 4 p.m. Central Time fromÂ Dell's Web site. The laptop starts at $599, while the two desktops, the Dimension E520 and XPS 410n, start from $599 and $849 each, respectively. A comparable XPS 410 with Windows Vista Premium costs $899. Dell announcedÂ what flavor of Linux it would use in the PCs, Ubuntu 7.04, earlier this month. It's the same OS Michael Dell, the chairman and CEO of the company, uses on his Dell Precision M90 laptop at home. Dell is targeting the Linux enthusiast market with the PCs, and said the choice of systems is a response to customer feedback collected atÂ a Web siteÂ set up to solicit customer suggestions. Over 100,000 people participated in surveys about the systems and what kind of Linux to install in the machines, Dell said in a statement. The three PCs all use Intel Core 2 Duo microprocessors. The two desktops contain 1GB of RAM and 250GB of hard disk space, while the laptop includes 512MB of RAM and an 80GB hard disk drive. Users will be able to choose from several hardware options on their Ubuntu PCs from Dell. The options offered contain the most mature and stable Linux driver support, and Dell plans to work with vendors to ensure more devices include Linux driver support in the future, it said. Dell is offering hardware support for the PCs through its existing channels, with basic software help from several dedicated Web sites and Linux forums. Canonical is offering software service upgrades from theÂ Ubuntu Web site. The company also created theÂ Dell Linux ForumÂ for users to find resources, troubleshoot, discuss issues, and share experiences about the new PCs. Â
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Now with 13.3in screen, now no longer just for gamers Dell's anticipated 13.3in laptop did make an appearance yesterday - it was launched alongside the PC maker's new, coloured Inspiron notebooks under Dell's XPS gamer-oriented brand.â¦
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Dell on Tuesday said it was ditching its predefined support model and introducing a more customizable program that can be tailored depending on products and services support that a customer needs.The ProSupport portfolio will enable enterprises and small and medium businesses to buy specific support modules to set up and fix hardware and critical applications. The model is not for the consumer market, said Steve Meyer, vice president of global services at Dell.Dell used to offer the &quot;medal&quot; model for services -- platinum, gold, silver, and bronze -- that bought customers a predefined set of support services. Under the new plan -- now available to SMBs and not just large enterprises -- customers will be able to buy specific services and a timetable within which issues are addressed, Meyer said.For example, small businesses with remote offices can buy into services that enable quicker response times and support for point-of-sale software like Microsoft&#39;s Small Business Server, Meyer said.&quot;We&#39;re in the process of enhancing capabilities and adding experts and agents in specific areas,&quot; like operating systems and storage, said Cary Gumbert, lead product manager for Dell ProSupport.Dell will also provide advice on software applications including Norton AntiVirus, Microsoft Office, Intuit QuickBooks, Adobe Photoshop and Adobe Acrobat. In addition to training its own staff, Dell is partnering with vendors including Microsoft, Oracle, and EMC to provide support.The support services offered will be standard worldwide, Meyer said.Dell found that customers want a personalized support experience based on who they are, Meyer said. IT professionals at large enterprises may need fewer services compared to small businesses that don&#39;t have IT departments, and which may need more hand-holding and rapid response to enable server uptime.Analysts weren&#39;t sure if the new offering is a radical difference from the support model already being offered by Dell. The new support model from Dell is just old wine in a new bottle, said Ron Silliman, principal analyst at Gartner.&quot;It&#39;s not so terribly different from the original model they had. It&#39;s a return to that, as the model had gotten away from its strengths,&quot; Silliman said.Wading through a complicated support process, Dell customers didn&#39;t always get the support they were seeking, Silliman said. The reorganized decision tree is neater and the modular approach will make it easier to solve problems, he said. The earlier model was a neat package that was incrementally mashed up with messy ideas over time, Silliman said.&quot;The best way to describe it -- When you get a brand-new sweater and see it at the back of the closet three years later, you can see it&#39;s fuzzy. Time does those things,&quot; Silliman said.The support model has more global consistency than the earlier model, which is good for global organizations, Silliman said. It also provides an educated approach to support by better understanding the customer, not the hardware, Silliman said.Understanding customers&#39; needs will ultimately help Dell deliver better services to consumers too, said Kurt Scherf, vice president and principal analyst at Parks Associates. However, while Dell has been criticized for a weak consumer support function, the new support model is targeted only at enterprise customers for now. It is possible that this support model will be delivered to customers in the future, Dell said.Pricing for support varies based on system and options selected, a Dell spokesman said. For example, in the U.S., Dell ProSupport for a PowerEdge server starts around $399 per system for three years of service, and can range up to a few thousand dollars for critical support. Dell ProSupport for Optiplex desktops starts around $79 per system for three years of service.
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Paint it black A customer poses the question: "Dell, Dell, Dell, where art thou lovely electric pink laptop you bigged up a little while ago?â¦
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Upgraded and pitchy Dell has caught up to the Ubuntu release machine, adding the latest version of the operating system as a standard option with Linux-friendly laptop and desktop.â¦
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Dell unveiled a new line of desktop and laptop computers that will ship without free and limited-use software.
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Yes friends, you read correctly. Inside:  I find it very hard to get a good coffee Chinos are more versatile than I previously thought I discover the mother of all MacBook mods
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On Thursday, Dell unveiled its first three PCs preloaded with the Ubuntu 7.04 GNU/Linux OS: the XPS 410n and Dimension E520n desktops and the Inspirion E1505n notebook.
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A closer look at some behind-the-scenes tweaks for speeding up page loads, reducing memory drain and making the interface behave the way you want it to.