U.S. retailers want online sellers to fight theft
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U.S. retailers and police called on Congress on Thursday to require online auction sites such as eBay to post the serial numbers of items for sale to help crack down on gangs of professional shoplifters.
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Massachusetts lawmakers are about to consider a bill that would require retailers to pay for losses when hackers and thieves breach their security systems to steal consumers' credit card and other financial information, the Wall Street Journal reported on Thursday.
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Arts & entertainment: Industry calls on internet service providers and governments to take action against digital piracy
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(InfoWorld) - Santa Claus may take online orders this year, but the Grinches will also be on the Internet. Holiday shopping online is expected toÂ reach new peaksÂ this year, and with the surge comes concern over the safety of transactions, according to technology services company EDS and the U.S. Federal Trade Commission (FTC), both of which have issued guidelines for Web shoppers. U.S. shoppers are expected to buy about 25 percent of their holiday goods online this year, with a typical shopper spending nearly $800, according to the National Retail Federation. But various vendors and consumer groups have issued warnings for online shoppers because a likelihood of fraud accompanies the increase of buying online. Internet-related fraud cost an estimated $340 million last year, the FTC said. EDS and the FTC cautioned that online shoppers should: -- Know your retailer. Stick with reputable businesses with contact numbers and physical addresses. Some Web sites display seals that vouch for their security, but these can also be faked. -- Use secure Web sites. Sites that use encryption to protect data should display "https://" rather than "http://" in the address bar. Secure sites should also display a padlock symbol to show that the Web site has a secure, encrypted connection. EDS advises against sending a retailer more information than they need to complete a purchase. -- Be aware of phishing e-mail. Most people have received fraudulent e-mail asking for personal information. Never send information and never click on links in such e-mails, which are likely to be directed to look-alike Web sites designed to harvest identity and financial details. It's safe to type a Web site address into a browser. Reputable businesses do not ask for information through e-mails. -- Review privacy and security policies. Most companies will tell you what information they collect and how they use it. Also, foreign Web sites may be bound by different laws for how they can handle your personal information. -- Use antivirus and firewall software. -- Check your credit report and credit card balances regularly. The FTC Web site has a page devoted to holiday shopping tips, including those for online shoppers. Â
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SAN JOSE -- Stealing the merchandise was the easy part. The ring of young men and women had become pros at snatching cashmere sweaters, perfumes and other expensive items from the likes of Abercrombie & Fitch, Victoria's Secret and Pottery Barn.
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Creaky banking and postal systems are conspiring against Chinese shoppers snapping up books and cosmetics over the Internet, holding back a market that has lured the likes of eBay and Amazon.
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By Mick Zawislak Daily Herald Staff Writer  The holiday shopping season has begun and many purchases will be made online. Finding merchants you can trust and taking steps to protect your privacy are important this time of year, according to the Chicago Better Business Bureau.
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Despite the hoopla, most identity theft occurs offline. Also: Amazon uses video and GPS to create virtual tours of city businesses.... Rumors of SBC's bid to buy AT & #038;T & hellip;.  Plan to scan Arabic to preserve culture and aid intelligence & hellip;. and more.
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Fueled by Web searches for iPods, Elmos, gift cards and video game consoles, online retailers are expecting sales to increase by about 20 percent this year.
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Scammers and thieves are out there, but you can protect yourself.
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According to a Gartner survey, online shoppers are frustrated with the lack of security provided by online businesses, and they fear that passwords are no longer sufficient to secure their transactions.
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Ziff Davis - A Texas company tries to take a little bit of the sting out of the biggest online retail nightmare: returns.
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SEPTEMBER 21, 2004 (IDG NEWS SERVICE) - Responding to a scourge of online fraud and identity theft that threatens to undermine public confidence in Internet commerce, major companies are rolling out new services to encourage the adoption of better
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The Office of Fair Trading is to study how online shoppers can be more confident and better protected.
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On the morning of Nov. 17, Ben Adams found himself hiding beneath the retractable cover in the back of a Chevy TrailBlazer. The truck was parked in front of a warehouse in Duncanville, Texas. His friend &quot;Sam,&quot; the TrailBlazer&#39;s owner, had just finished a test drive on a 1949 Chevy truck--the same truck Adams was certain had been stolen from him four months earlier.Adams pulled out his mobile phone and dialed 911. &quot;Please help me,&quot; he said. &quot;I&#39;m at a warehouse. There are criminals all around me.&quot;The story of how a mild-mannered software developer from San Antonio, Texas,&#160;ended up running his own undercover sting operation against eBay fraudsters begins with a truck. And if the story has a lesson, it&#39;s the one told on Adams&#39;s blog: Don&#39;t mess with Texas, especially if it involves a truck.The Colbert RapportLast July, Adams sold the 1949 Chevy in an eBay auction. The buyer, who called himself Derrick Colbert, appeared to be from Georgia. And when a transport company employee showed up at Adams&#39;s door with a cashier&#39;s check for US$9,600, Adams let him load up the truck and promised to hand over the title when the check cleared.The next day, he learned from his bank that the check was a fake.Adams immediately contacted no fewer than 15 law enforcement organizations and eBay itself, but he also began some sleuthing of his own.He found that the thief had made an important slip-up. While corresponding about the truck, Colbert had sent Adams an e-mail from a second eBay address, different from the one he used to purchase the truck.Hunting Down the ThiefBy tracking the sales and purchases of Colbert&#39;s second eBay ID and contacting a Colorado dealer who had sold him a junky 1950 Chevy truck, Adams was able to track Colbert down to the South Dallas area. But he still didn&#39;t have his truck.By now, Adams had put together a 10-page packet of information and sent it&#160;to every law enforcement agency he could think of. But police didn&#39;t seem to have much interest in working on the case, and although he had reported Colbert to eBay, that didn&#39;t get him anywhere either.&quot;At this point, I was kind of depressed,&quot; remembered Adams. &quot;Every few weeks, I&#39;d do regular eBay searches for all automobiles made between 1948 and 1952 that were within the Dallas-Fort Worth area... I even searched in Craigslist.&quot;And then on November 13, his luck changed.The Big PaybackColbert had listed the pale blue 1950 Chevy for sale on eBay. Only it wasn&#39;t junky anymore, and it didn&#39;t look like the 1950 Chevy that Colbert had bought from the Colorado dealer a few weeks earlier. It looked just like a repainted version of Adams&#39;s 1949 truck. It had the same windows in back, the same missing gas cap, and the same yellow stain across the passenger side of the front windshield.&quot;It made me sick to my stomach,&quot; Adams said. He called local police, but they were skeptical. So he decided to set up a sting.First step: fake ID. He took a tip from the thieves and bought a prepaid mobile phone in the Dallas-Fort Worth area. Then using a friend&#39;s well-established eBay account, he placed a couple of bids on the truck to show that he was an interested buyer. His name became &quot;Sam.&quot;He didn&#39;t want to seem too eager. In fact, he didn&#39;t want to do anything to tip Colbert off. And although he thought he might be putting his life at risk, Adams called Colbert and asked to set up a Saturday morning test drive. To be sure that Adams wouldn&#39;t be recognized, a friend volunteered to play the part of &quot;Sam&quot; during the face-to-face meeting.And that&#39;s how Ben Adams ended up hidden inside a Chevy TrailBlazer on a Saturday morning, calling 911. Patrol cars speeding to the scene met up with Adams and his friend about a half-mile from the warehouse and followed the amateur sleuths back to the truck.&quot;They probably had a two-minute window where they probably could have shut the warehouse door and hit the road,&quot; Adams said.But the thieves didn&#39;t leave, and now Adams has his truck back. And this time he plans to keep it.
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The European Commission unveils plans to make people feel safer buying things online from other countries.
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Cheap everyday items such as pens and disposable razors are increasingly being counterfeited and many retailers unwittingly stock their shelves with fake products, companies and officials say.