eBay to raise fees for its online stores
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It has been clear to investors for some time that eBay Inc. has been losing the luster that turned the online auctioneer into an e-commerce bellwether. Now, CEO Meg Whitman is finally acknowledging things have been off kilter and is hoping to set things right by raising fees on the online stores that had been diverting traffic from eBay's auctions.
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Angry eBay sellers are threatening a week-long strike by pulling their listings to protest changes in the online auction company's fee structure.
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Online auction powerhouse eBay announced this morning steep fee cuts and several other strategies, as incentives to its customers to help it stay on top.
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PayPal, the online payments arm of eBay Inc. , on Friday said it will soon fine people up to &#36;500 for uses related to gambling, adult content or services, and buying or selling prescription drugs from noncertified sellers.
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EBay is expected to unveil changes to its online marketplace Tuesday that the company characterizes as sweeping and historic and that are aimed at boosting sales by making the shopping experience simpler and safer.The changes, which include lowering some fees and raising merchant standards, will be announced at the company&#39;s eCommerce Forum by John Donahoe, who will&#160;succeed Meg Whitman as president and CEO&#160;in March.Donahoe said last week during a conference call to discuss eBay&#39;s fourth-quarter financials that the eBay marketplace business hasn&#39;t been growing as fast as he would like and that changes would be coming to make the shopping experience easier and safer.&quot;Buyers have become accustomed to streamlined purchasing experiences that put a premium on speed, convenience and reliability,&quot; Donahoe, president of eBay Marketplaces, said last week. &quot;While we&#39;ve made strides in these areas, I&#39;m clear we need to do much more.&quot;On Tuesday he is expected to announce that eBay will introduce an insertion fee reduction in the U.S. Feb. 20 by cutting the cost of listing items by 25 percent to 50 percent. By reducing the impact of items that don&#39;t sell, eBay hopes merchants will list more products. In turn, eBay is increasing the so-called &quot;final value&quot; fees it charges merchants when items are sold.EBay will also do away with fees it charges U.S. merchants for its &quot;gallery&quot; option, in order to encourage merchants to include more photos with their listings. Fee changes will vary by country.In addition, eBay will alter its search engine so that merchants with lower rates of customer satisfaction get less exposure on search results. Meanwhile, sellers with higher buyer satisfaction ratings will get better exposure in search results.EBay will also require a &quot;safe payment option,&quot; such as PayPal or a major credit card, from merchants with lower customer satisfaction and from those in product categories that generate many buyer complaints. Moreover, eBay will also raise the requirements for qualifying as a PowerSeller and update its feedback system.EBay&#39;s fourth-quarter earnings and revenue exceeded Wall Street&#39;s expectations, but its outlook for this year was considered generally disappointing. For example, the conservative 2008 forecast, coupled with slowing growth in the marketplace business, led Citigroup to downgrade the stock to &quot;hold.&quot;&#160;
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Fees tacked on to the price of tickets bought online or by phone are rapidly raising the cost of seeing a show on Broadway in New York.
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PayPal, eBay Inc.&#39;s (EBAY.O: Quote, Profile, Research) online payment service, will expand its US buyer protection program to cover up to $1,000 for qualified transactions, the company said on Thursday.
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EBay, the world's largest online marketplace, today posted a quarterly profit that rose 77 percent from a year ago, fueled by growth in its international and PayPal businesses.
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Angry eBay sellers are threatening a weeklong strike to protest  changes in the online auction company's fee structure and eBay said it hopes the sellers will come around.
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Internet auctioneer eBay Inc.   on Monday rolled out a service for U.S. auto dealers  intended to drive a tenfold increase in the inventory of cars  available for purchase on its Web site.
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Retailers are increasingly offering ways for consumers to shop online but pick up their goods in stores, letting customers avoid shipping costs.
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NEW YORK -- You might call it the ultimate full-circle moment: Two guys fed up with paying eBay listing fees are now selling their own alternative to the online auction business -- on eBay.
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EBay Inc., which has been aggressively expanding in Asia, plans to increase its stake in South Korea's largest online auction company.    The Internet auction giant said Tuesday night that it would purchase nearly 3 million publicly held shares of Internet Auction Co...
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Sellers are defecting from eBay because its fees are high, customers are afraid of fraud, and merchants can do better on Amazon or on their own Web sites.
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Online marketplace eBay Inc.  EBAY.O said  on Wednesday quarterly profit rose 44 percent,  helped by growth in its PayPal service, but results missed Wall  Street expectations.
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InfoWorld - After making a series of decisions that frustrated some merchants, eBay is wooing store owners.
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EBay Inc., the world's largest online auction company, will upgrade its website to placate sellers and revitalize the company's slumping sales growth, chief executive Meg Whitman said.