Wait six months after SP1 to tackle Vista, says support CEO
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Even after Windows Vista SP1 is released, users should wait another six months before moving to the OS, says David Milman, the CEO of Rescuecom, a chain of onsite support franchises.
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(InfoWorld) - With Vista just out the door, MicrosoftÂ is now drawing up plans to deliver its follow-up client operating system by the end of 2009, according to the executive in charge of building the product's core components. That would be a much faster turn-around than Vista, which shipped more than five years after Windows XP, but Vista was exceptional, said Ben Fathi, corporate vice president of development with Microsoft's Windows Core Operating System Division this week at theÂ RSA ConferenceÂ in San Francisco. Microsoft originally planned for its XP follow-up to include a number of radical changes to Windows, including a new file system and a reinvented user interface, but after the company's products were hit by widespread worm outbreaks in 2003, Microsoft redirected almost its entire engineering effort to locking down Windows with the XP Service Pack 2 release. "We put Longhorn on the back burner for awhile," Fathi said. "Then when we came back to it, we realized that there were incremental things that we wanted to do, and significant improvements that we wanted to make in Vista that we couldn't deliver in one release." Vista shipped about two-and-a-half years after XP SP 2, and Vista's follow-up is expected to take about the same amount of time, according to Fathi. "You can think roughly two, two-and-a-half years is a reasonable time frame that our partners can depend on and can work with," he said. "That's a good timeframe for refresh." That time line would put Microsoft's next client operating system out by the end of 2009. Last year, Microsoft said that the code name for this Vista follow-up is Vienna, but Fathi said he could not disclose the current name. "We've been told not to use it publicly," he said. So what will be the coolest new feature in Vienna? According to Fathi, that's still being worked out. "We're going to look at a fundamental piece of enabling technology. Maybe its hypervisors, I don't know what it is," he said. "Maybe it's a new user interface paradigm for consumers." "It's too early for me to talk about it," he added. "But over the next few months I think you're going to start hearing more and more."
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PC owners who bought late last year and planned to take advantage of Microsoft's Windows Vista Express Upgrade program have found that their Vista OS upgrades are taking longer than expected to arrive. They are not amused.
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Microsoft should keep Windows XP available until at least 2009, not end the majority of sales on June 30 as currently planned, said analysts at Gartner and The Burton Group. ?A good rule of thumb in any OS transition is that you have to have the original and new products available for at least two years to handle customer [migration] needs,? said Richard Jones, a Burton Group vice president and service director. But Microsoft gave customers just 11 months in its original plan, in which new XP licenses would have ended on Dec. 31, and even the additional six months that Microsoft granted when it changed the date to June 30 is not enough, he said.?It would be wise for XP to be available until the end of 2008,? concurred Michael Silver, a research vice president at Gartner. Even though Microsoft does a good job of addressing application compatibility, those efforts miss homegrown applications and applications from minor and defunct software companies. That?s why a two-year transition period is more sensible, Silver said.[Learn whether you can get XP after the June 30 cut-off sales date ]Jones said Microsoft may have pushed a too-aggressive transition schedule because of how long it took to release Vista, a delay that deprived it of new earnings. ?Microsoft is up against a rock, with Vista coming out seven years after XP?s release. But it?s their fault it took seven years, not my fault,? he said, adding that users should not be forced to rush their transition because of Microsoft?s internal delays.Microsoft says it?s listening Microsoft has not rejected the possibility of extending XP?s availability beyond June 30, saying it will listen to customer and partner feedback. "That's what informed our decision to extend the availability of XP initially and what will continue to guide us," a Microsoft spokesperson told Computerworld Australia when asked the company?s reaction to InfoWorld?s ?Save XP? petition effort asking that XP be kept on sale indefinitely. That petition has gathered more than 79,000 signatures. (Microsoft has not responded to InfoWorld?s request for a reaction to that petition.)?It wouldn?t surprise me if Microsoft backed away from its June 30 cut-off date for XP if a sizable number of XP customers continue to complain,? said Ovum analyst Dwight Davis, ?especially if the company sees evidence of customers abandoning Windows altogether rather than moving to Vista. Microsoft in the past has sometimes drawn lines in the sand [such as with some onerous licensing model changes a few years ago], but then relented to customer pressure and softened its positioning,? he noted.?Microsoft has a good handle on what the customer attitudes are, and if in June it?s clear that they?re not ready to move to Vista, I wouldn?t be surprised if it keeps XP available longer,? said Al Gillen, a research vice president at IDC. He noted that Microsoft was flexible in its end-of-life deadlines for Windows NT Workstation, 2000, and XP. ?I don?t think an online petition is the right method? to get XP?s life extended, Gillen added. Instead, he advised customers to lobby Microsoft through its own channels, such as through the feedback section of the company?s site and via mechanisms such as forums available to enterprise site licensees and developers.An ?XP classic? mode for Vista? One complaint that many users have is that Vista?s UI is significantly different from XP?s for no obvious reason. The Burton Group?s Jones said it would have been good for Microsoft to have included a UI compatibility mode in Vista so XP users could have kept their familiar interface. ?For getting normal work done, you don?t need the Aero interface,? he said.The last time Microsoft significantly changed the user interface was in 1999, when it offered Windows 2000 to replace Windows 98 and Millennium, and there are millions of people who know no other interface, Jones noted. By contrast, PC users at the time had been through two major interface changes in just five years, from DOS to Windows 3.1 to Windows 95. ?Today, there are very few people who have not used XP before,? he added, so the impact of a changed UI is greater. He notes that Microsoft did not get significant adoption of Microsoft Word until it added WordPerfect shortcut support, and he said an XP UI option in Vista would boost Vista migration. But he noted that it may be too hard for Microsoft to add such a feature now and instead should have done so as part of initial Vista planning.Ovum?s Davis also has doubts as to whether an XP compatibility mode would be doable today. ?I suspect that approach would raise technical complexity and compatibility issues,? he said. But he understands why some people would have wanted such an option: ?The difficulties that new users and former XP users experience when learning the Vista interface tend to suggest that -- for all of Microsoft?s extensive customer usability research -- the company?s perspective on what is intuitive is still somewhat removed from the reality of many users? experience.?Gartner?s Silver said that Vista?s UI is not that big a deal for most users, so he would not favor a UI compatibility mode. ?I think that issue is overstated,? he said. A bigger concern is the UI transition that Office 2007 forces, given its adoption of the nearly menu-less approach of Internet Explorer 7, which hides capabilities from users and makes it hard for them to know what to do or where to do it.Ready or not, prepare for Vista Regardless of whether Microsoft keeps XP around longer than June 30, all four analysts said that users should make the switch. The question is when, not whether.Gartner?s Silver recommended that most businesses wait until spring 2009, after Microsoft has issued more updates and software providers have had more time to update their applications.A business not comfortable with Vista could continue to use XP for another four years, Silver said, since Microsoft will continue to support the OS with security updates until April 2014. The Burton Group?s Jones said a good way to judge the right time to switch is when users start complaining they have Vista at home and want it at work. Such internal pressure is what got XP into enterprises during the transitions from Windows 98 and 2000, and gave IT the comfort that users were ready for the change, he said.Gartner?s Silver does not believe it is wise to hang on to XP in hopes that Windows 7 is a more appealing OS than Vista. Even if Windows 7 ships in late 2011, as currently expected, it will take two years for the OS to become stable and software and hardware to be made compatible. Should Windows 7 be delayed, XP users at that point will find themselves outside the security support window, he noted. That would be too dangerous for larger companies, because their own internal transition times would add another year or two to the effort once they were comfortable with a Windows 7 transition.IDC?s Gillen said businesses today should buy Vista Business or Vista Ultimate on all new PCs today, even if they use the ?downgrade? rights that let them put XP Pro on those systems instead. (These rights do not extend to other versions of Vista.) By buying either of those Vista versions now, they can have XP today and upgrade to Vista later without having to buy a separate Vista license when they do upgrade. Small businesses may not realize they have this option, Gillen noted.Consumer users have the fewest options, adds Gillen. If they buy a PC with any Vista version other than Business or Ultimate, they won?t have ?downgrade? rights to XP Pro, nor will they be able to get new XP licenses after June 30 through retail stores or online sellers like Dell or Hewlett-Packard.
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To get next version of Windows out on time, company to delay some planned features, sources say.
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Microsoft is including a set of nonsecurity updates that prepare customers to install Windows Vista Service Pack 1 as part of its monthly &quot;Patch Tuesday&quot; security fixes.Two of three prerequisite updates needed to install SP1 are hitting Microsoft&#39;s Windows Update for the first time Tuesday along with the usual batch of security updates it releases every month. The technologies -- called KB937287 and KB938371 -- are marked &quot;Important&quot; and will install automatically if a Windows user has Windows Update set to the recommended configuration, according to a post on the Windows Vista team blog.KB937287 is an update to Vista&#39;s servicing stack, and KB938371 is a multicomponent update, according to the blog post attributed to Nick White, a product manager on the Vista team. Both must be installed before a machine can successfully be updated to Windows Vista SP1.The third prerequisite to installing SP1, KB935509, also is being released through Windows Update Tuesday. However, that technology is an update of a previously released technology, not a brand new release.Microsoft plans to release Vista SP1&#160;in its first five languages -- English, French, Spanish, German, and Japanese -- to the Windows Update and the download center on Microsoft&#39;s Web site in mid-March. However, some computers may not work with the update right away because of device-driver incompatibilities; Microsoft is hoping to resolve those by mid-March, which is why it is putting off the release until then even though the final code for SP1 is available now.Following its first release, Microsoft in mid-April plans to make SP1 available in the first five languages to anyone who has chosen not to download it. Microsoft will follow with the remaining language releases of Vista SP1 soon after. Many believe the SP1 milestone is the one that will bring about a new wave of adoption for Vista, especially among&#160;business customers that have been awaiting the service pack&#39;s release&#160;before updating employee desktops.Microsoft releases security updates every second Tuesday of the month, which is why security researchers call the day &quot;Patch Tuesday.&quot; The company often includes nonsecurity updates with these releases, although it also will release nonsecurity updates on the fourth Tuesday of the month.
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(InfoWorld) - While it's taken Microsoft Corp. half a decade to bring out a new version of its client operating system, the real development work on Windows Vista only took around two years, according to the head of the company. Steve Ballmer, Microsoft's chief executive officer, reflected on what Microsoft had learned from the process and delays inÂ bringing Vista to marketÂ during a question-and-answer session followingÂ the business launch of the OSÂ Thursday in New York. "Time is sort of a funny thing," Ballmer said. "You need to give new technologies time to incubate before you try to bring them together," he added. "Let each [technology] come to market individually and then do the integration." Microsoft spent the first two years of its Vista development process building a variety of new technologies and then struggled to integrate them, according to Ballmer. The third year went smoothly as Microsoft's developers focused their efforts on the Windows XP Service Pack 2, with some of that technology ultimately winding up in Vista, not XP. The bulk of what has now been released as Vista Microsoft developed in the last two to two and half years, Ballmer said. With his habitual flair for superlatives, Ballmer described Vista as."the highest quality, most secure Windows operating system ever." However, he was quick to add that Microsoft won't rest on its laurels. In its next Windows client OS release, the vendor will look to do more to support the major changes already under way in computer hardware, notably the shift from single-core to multicore processors and improvements in network infrastructure, he said. Microsoft also wants to offer more functionality in its OS for IT administrators so that the software is simpler to manage and for software developers in relation to storage management and other features that didn't make it into Vista, according to Ballmer. A future operating system also needs to take into account the move from software to software-as-a-service or as Ballmer said, "software plus service." Users can expect to see "a lot more service enablement" in the Windows OS, he said. Ballmer estimated that by the time Microsoft launches the consumer versions of Vista and Office 2007 scheduled for Jan. 30, 2007 worldwide, the company will have spent "hundreds of millions of dollars" on marketing the new software. Â
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Though the oft-delayed end of support for Windows NT 4.0 will arrive December 31, Microsoft this week detailed the steps its corporate customers can take to continue receiving support for the OS.
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(InfoWorld) - Microsoft released the beta of Windows Vista Service Pack 1 to a private group of testers, taking one step closer to the anticipated official launch in the first quarter of next year. In late August, Microsoft for the first time offered a release schedule for the long-awaited SP1. At the time, the software giant said the beta would become available this month to between 10,000 and 15,000 testers. One beta tester, Brandon LeBlanc, author of the Windows Experience blog, has already written about his experience with SP1. In addition to a couple of minor user interface changes, he has noticed improvements to the overall responsiveness of his PC and laptop, which both got the beta software. He particularly noticed that resuming activity after the machines hibernate and copying files from one directory to another work faster. LeBlanc also reported improved battery life on his laptop. SP1 also appears to have solved some wireless networking issues he had, which caused his computer to lose connectivity often, especially after the laptop was hibernating. Since he installed SP1, that problem has gone away, he said. Microsoft had promised that SP1 would include a speedier resume function following hibernation. It also said the update would include improved performance of Internet Explorer 7, particularly for Web sites running AJAX. Microsoft will distribute SP1 via Windows Update, its automatic update service. Alternatively, corporate administrators can use a standalone version of SP1 in conjunction with other programs they may use to distribute software to computers. Also on Monday,Â Microsoft released the initial Release Candidate (RC0) of Windows Server 2008, code-named Longhorn. That means customers can download and try out the latest version of Windows Server 2008, including for the first time a preview of Viridian, Microsoftâs virtualization technology. The release of the RC0 means that development and testing are progressing and that the server code is entering the final stages of testing, Microsoft said. Last month, Microsoft pushed back its forecast for the release of Windows Server 2008 from this year to the first quarter of next year.
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In the first year of Windows Vista's release, Microsoft Corp. is expecting businesses to adopt it much faster than any other version of Windows.
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Microsoft raised the possibility on   Thursday that it might delay the introduction of its new Vista   Windows operating system in Europe, saying it depended on the   European Commission's antitrust requirements.
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(InfoWorld) - As Microsoftâs five-year-long development effort slouches toward completion, details began to emerge last week that showed the company is (finally) gearing up to release Windows Vista after the new year, as promised. Pricing information popped up on a Canadian Web site, and Amazon.com told visitors that the new OS would be going out on Jan. 30, only to replace that date with a squishier âEarly 2007.â Finally, by the time you read this, Microsoft has promised to release the penultimate test version of its Vista operating system, dubbed âRelease Candidate 1â to an army of testers around the world. Are anticipatory chills running down your spine? They shouldnât be. Because a Release Candidate must be stable enough to allow corporate buyers to evaluate the product for deployment, Microsoft will have done quite a bit of work to RC1 over Vistaâs previous beta incarnations; so get set for a number of improvements. On the other hand, because of this concentration on stability, donât look for any noteworthy new features. Hereâs what Vista RC1 will likely have to offer: Installation: A late beta release dubbed âPre RC1â received kudos from more than one online reviewer for the improvements in this area, and rumors out of Microsoft say RC1 is the first version of Vista (or any Windows version) that has seamlessly installed on a variety of new notebooks and desktops â no muss, no fuss, and with full detection of PC Card and USB peripherals. Graphical interface: Aero has reportedly given Microsoft quite a few Advil moments, and even Beta 2 users were reporting intermittent difficulties. Look for this to be smoothed out in anything that receives RC status. That doesnât mean, however, that you should try to run it on your anemic graphics subsystem from 2003. Microsoft recommends at least 32-bit-per-pixel graphics capability. To you and me that means that for really smooth Aero-nautics, you should have a DirectX 9-capable 3-D accelerator card with 128MB of dedicated video RAM. If your test box lacks this video muscle, RC1 will support a non-Aero interface for weaker or older PCs. Audio: Microsoft has been having trouble with audio in even its most recent Vista Beta release. Toolsmixer controls are intermittently absent, and audio playback is often interrupted or missing. This should be solved in an RC1 release. If youâre a systems or network administrator, RC1 wonât be much different from Beta 2. The new release will ship with Internet Explorer RC1 installed, but even that has few differences from IE7 Beta 2. There will be a new, easier-to-use integrated backup tool, but itâs of little interest to corporate users whoâll most likely be using a centralized third-party app or Windows Shadow Copy. The pricing and availability info â coupled with the OSâs slow march toward âgold,â aka a finished version of Windows Vista ready for manufacturing â shows that Microsoft is serious about meeting its ship date. However, the key criterion for Vista RC1 will be stability. If it installs smoothly, runs smoothly, and gives us the full Vista experience that Microsoftâs been promising, consider it a success. If not, itâs back to the drawing board.
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Microsoft's CEO lends some insight into the 2006 release date of the slow-moving next version of Windows.
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Microsoft Corp.  said on  Thursday it plans to keep selling its Windows XP operating  system until the end of June 2008, delaying a scheduled  transition to its newer Windows Vista software by five months.
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When Windows Vista becomes widely available next month, it will have been more than five years since Microsoft released a new operating system. So, is Vista worth the wait? By Bruce Gain.
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MICROSOFT will not broadly release its long-awaited update to the flagship Windows operating system, dubbed &quot;Longhorn,&quot; until 2006.
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(InfoWorld) - Microsoft has finally broken its silence on the timing of the release of theÂ highly anticipated Windows Vista Service Pack 1, saying the software updates should be in final release in the first quarter of next year with the company shipping off a beta next month to 10,000 to 15,000 testers. The company stressed that SP1, "is not a delivery vehicle for new features," said David Zipkin, senior product manager for Microsoft. SP1 will include OS updates strictly to fix bugs and enhance the performance, reliability, and application compatibility of Vista, he said. Zipkin acknowledged that Microsoft has "a reputation of sneaking fixes into service packs in the past." For example, Windows XP SP 2 included a host of new security features after XP was exploited by the Blaster worm and other serious attacks. However, the service pack also was incompatible with many applications running on XP, which caused massive headaches for a lot of users. Vista SP1 will not break any applications already running on the OS. "Anything that works on Vista is going to keep on working on SP1," he said. Vista SP1 will include the 20 updates for the OS already released over Microsoft's automatic update services as well as ones that are new to the update. In all, thousands of Vista files will be changed as part of the release, Zipkin said. However, Vista SP1 will be a significantly smaller download than Windows XP SP2 was, he said. XP SP2 was more than 100MB in size, while Vista SP1 will be about 50MB, he said. Microsoft will deliver SP1 over its automatic update services to consumers running Windows Vista. Business customers can use this service as well or roll out a stand-alone version of SP1, which has a bigger footprint, through whatever software a company uses for pushing updates to desktops, Zipkin said. The stand-alone version of SP1 will be bigger than the one automatically pushed out through Windows update services for several reasons, one of which is it contains all of the 36 language updates, Zipkin said. The SP1 pushed out over the Web can detect what language a PC is running and only install that update. Specifically, SP1 will fix performance features, such as allowing for the computer to resume functionality after being in the Hibernate or Standby state, and also reduce the time it takes between a user hitting CTRL/ALT/DELETE to get the log-in prompt so they can log on to Windows, Zipkin said. Microsoft also in SP1 will improve the performance of Internet Explorer 7 to speed Javascript processing and reduce CPU utilization so sites running AJAX (Asynchronous Javascript and XML) can run faster, he said. On the reliability side, the update will reduce the likelihood of Vista crashing from a vague "search protocol handler" error message that users have reported happens frequently, Zipkin said. The company also fixed other common crashes users have reported through Microsoft's automatic reporting service. Many businesses have held off on updating to Vista until the arrival of SP1. Zipkin said that while Microsoft supports their decision, the company is recommending they test applications with Vista now so that they are ready to deploy immediately when SP1 is available. For consumers that may be waiting, Microsoft recommends they go ahead and install Vista or purchase a Vista machine now, and they will receive SP1 via automatic updates. To date, Microsoft reports that about 60 million consumer licenses for Vista have been sold, and 42 million licenses have been sold to businesses through its volume licensing program.