Company Shutdown Sparks Consumer-Rebate Horror Show
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Things get ugly for Buy.com customers when rebates go missing.
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It's a funny business that shuts the doors when customers eager to hand over $179 are still lined up around the block.
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If you took your laptop in for repairs to a well-known big-box store only to discover the store's tech contractor had lost the machine, lied to you about it, manufactured fake documentation and finally offered you a "We're sorry" gift card -- you'd be steamed.
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Every day, consumers plunk down millions of dollars for cell phones, computers and high-end electronics that are supposed to make their lives better. And every night, they lie awake worrying that their new PCs or plasma TVs will spontaneously combust the day their warranty expires.
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The electronics retailer might seek bankruptcy to fend off lenders.
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Some fear that American consumers will pull back from their exuberant spending, cooling demand for goods worldwide and dragging down the global economy.
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Even after another recall hits the once-hyped company, loyal users remains unfazed. What keeps them going?
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The chip maker lowers estimates again on weak demand from consumers. Is this strike three?
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Business & money: Consumers and small firms are being left short of cash before being reimbursed, reports Lisa Bachelor.
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A company that sells Internet domain names is facing criticisms for holding some in reserve as a consumer-protection measure, a move that also prevents interested parties from shopping around for better prices.
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Time's running out to switch your Part D provider.
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That wasn't so easy. Staples ran into problems yesterday while handing out vouchers worth $7.50 each as part of a class-action settlement for failing to com ply with a state regulation requiring it to mark prices on individual items.
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An enormous number of consumer complaints shows investors why this company is hurting.
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The deep-discount retail chain is feeling the effects of cautious spending.
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Consumers face uncertainty over what they will be paying for their gas and electricity this winter.
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The new rebate scheme isn't simple. Here's how to make the most of it.
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With the economy slowing and houses no longer easy sources of cash, a growing number of consumers cannot pay the minimum monthly amount off their credit card debt.