Firefox&#39;s Times ad late as 10 million downloads near
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As the Firefox browser prepares to pass its 10 million download mark, the New York Times ad that was supposed to follow its launch has yet to be seen.
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Much like Linux, the Firefox browser has become an open-source phenomenon. More than five million people have downloaded the preview version of the free product -- developed by the non-profit
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The Netscape browser turned 10 years old last week as a shadow of its former self, but the lights haven&#39;t gone out yet on one of the most storied brands in Web history.
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For those who remember the browser wars, Microsoft seems to be missing in action from the latest battle. In recent months, upstart browsers such as Firefox and Opera have lured more than 10 million users away
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com December 12, 2004, 2:25 PM PT. Firefox, the open-source challenger to Web browsing heavyweight Microsoft Internet Explorer, has surpassed 10 million downloads in a little more
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Mozilla Foundation&#39;s Firefox browser will be available for free download today after 19 months of development, news.com reports.
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Mozilla Firefox, the open-source alternative to Microsoft Corp.&#39;s dominant Web browser, is preparing for prime time with the first preview of its 1.0 release and a new marketing campaign.
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The free Firefox Web browser, which has chipped away at the market dominance of Microsoft Corp.&#39;s (MSFT.O: Quote, Profile, Research) Internet Explorer, has been readied for a full release including new features designed to make it more
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Mozilla will today launch the nearly-final version of Firefox, its open source web browser, ahead of the 1.0 product launch on 9 November.
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As December comes to a close, the group that launched the upstart Web browser application Firefox can look back on 2004 with satisfaction. Mozilla has seen the Firefox browser downloaded over 13 million times since its release in November.
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Web properties that design primarily for Microsoft&#39;s Internet Explorer (IE) are being put on notice. Various online sites are abuzz with data from WebSideStory, an Internet analytics firm, showing that Firefox
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Open-source software group Mozilla is on a roll as the year ends. Its Firefox Web browser has been downloaded 13 million times since November, and the companion e-mail program was released in December.
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The future appears rosy for Firefox. Just two years after its start, and even before reaching version 1.0 (now imminent), the little open source browser has already left behind its elder
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The Mozilla Foundation, which develops both the Mozilla and Firefox browsers and their underlying Gecko browsing engine, has noted that downloads of the Firefox browser have doubled from 3 million for version 0.8 to 6 million for version 0.9.
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Web analytics provider OneStat.com has announced that Mozilla&#39;s browsers have earned a total global usage share of 7.35%, forcing Microsoft&#39;s flagship Internet Explorer (IE) to drop below 90%.
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Mozilla has been quietly offering live Web support for the Firefox Web browser since the beginning of the year. It is one of the open-source group's experiments in improving the user experience and woo more of them from Microsoft Corp.'s still-dominant Internet Explorer.True to its open-source heritage, Firefox Live Chat is a valiant, all-volunteer effort. But the service remains in beta, buggy, http://blog.mozilla.com/sumo/2008/02/11/minutes-of-weekly-meeting-211/ and only available to users several hours a day during U.S. working hours."The hours of operation are currently very conservative," acknowledged David Tenser, who runs Mozilla's support programs, in an e-mail.Rivaling Linux itself as most popular open-source project, Firefox has never had trouble attracting volunteers. More than 1,000 people freely contribute code, 20,000 test pre-beta versions of Firefox every night and another 500,000 test the actual betas.But for the unglamorous job of chat-based technical support, Tenser has only been able to recruit about 20 volunteers. And during the actual 3-4 hour sessions, only about 3-5 of them are actually available answering users' questions."What we really need is more exposure so people can both discover how powerful this service is to users, as well as how fun it is to participate," wrote Tenser.Officially introduced in late 2004, Firefox has been downloaded more than 400 million times. New Mozilla CEO John Lilly claims there are 150 million active users, including 50 million people that use Firefox every day.Firefox is used by almost a third of European Net surfers, though global surveys show Firefox used by about one-sixth of Internet users, with IE still holding three-fourths of the market.Still, Mozilla would like to improve its retention rate, which it estimated several months ago to be less than 30 percent.Mozilla already offers several other forms of user support. Those include forums and newsgroups where users can post questions, knowledge base (KB) articles they can read at their leisure, and even an Internet Relay Channel (IRC) channel aimed at developers and more advanced users needing live support.As of early February, Live Chat volunteers had answered more than 4,100 chat requests, or about 100 a day, Tenser said. Most questions have been from users who had been unable to connect to the Web, usually due to firewall issues, Tenser said, or users having problems related to Firefox extensions.This reporter tried out Live Chat. The first time, no volunteers were available during the scheduled time. The second time, a tech support volunteer offered a fairly general fix to one problem (remove extensions one at a time to see which one was causing AJAX-heavy sites to render improperly), while suggesting I wait for Firefox 3 to fix another (occasionally missing passwords).Mozilla released its third beta for Firefox 3 in early February. The Mountain View, Calif. group is expected to release a final version of Firefox 3 sometime in 2008.Testers say that beta versions of Firefox 3 are faster and use less memory, have user interface improvements, and better security.Microsoft offers similar free and paid support offerings for Internet Explorer users through its support.microsoft.com Web site.IE users who have a retail copy of Windows XP or Vista are eligible for either 2 phone calls or live chats (XP), or 90 days worth of unlimited phone and chat support (Vista), according to a spokesman. After that, tech support calls or chat sessions cost $59 per incident.Mozilla has no plans to charge for Live Chat. Nor does it plan to make it part of a formal support program, something that some large companies have said they would need before they could consider switching from IE to Firefox.Tenser said volunteers do get questions from IT pros."They tend to ask about how to make changes to more than one machine without having to go in and make the changes via the user interface, or about locking down the preferences so users can't make changes," he wrote.
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The Mozilla group expects to run a thank-you ad in the New York Times by Christmas as new market share numbers showed continued progress against Microsoft.