Virgin Media taps Microsoft in lengthy email outage
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Urgent Exchange upgrade Virgin Media customers have been suffering email outages for several days, prompting the firm to call in Microsoft engineers to help with an urgent upgrade.â¦
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School's been blown to pieces 7,500 UK schools using the email services of RM Plc, the UK's largest education technology supplier, have been without communications this week.â¦
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By Sandy Cullen, The Wisconsin State Journal  Feb. 13--Vandalism might have caused a Sunday evening outage that left thousands of Charter Communications customers without cable TV, Internet or phone service, some until early Monday, a company spokesman said.
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A software problem is being blamed for a two-day service disruption that affected an undisclosed number of XM Satellite Radio customers on Monday and Tuesday.
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MSN Messenger, Microsoft&#39;s instant message service, is back up and running this morning after a routine maintenance operation went wrong, rendering the service sporadically unavailable for three days.
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'How do I send an email?' Virgin Media will slap a 25 pence per minute charge on calls to its broadband technical support line from 1 July because it says it gets too many off-topic questions.â¦
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By DAMIEN HENDERSON and STEWART PATERSON  VIRGIN Media yesterday sought to assure its three million cable television viewers that they would receive an enhanced service despite losing popular programmes such as Lost, The Simpsons and 24.
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Google mail outsourcing deal deadline bites Sky broadband customer have been caught on the hop this week as the firm switched off its in-house SMTP servers and completed outsourcing its email provision to Google.â¦
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About 70,000 BT business broadband customers have had trouble connecting to the internet on Friday due to a technical fault.
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MSN Messenger, Microsoft's instant message service, is back up and running this morning after a routine maintenance operation went wrong, rendering the service sporadically unavailable for three days.
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America Online Inc.&#39;s announcement Wednesday that it would abandon its attempts to support Microsoft&#39;s Sender ID e-mail authentication standard are a serious setback for the Redmond, Wash.
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A major outage is affecting many Skype users' ability to log on to the network and send IMs. The company is mum, but some pin the blame on a series of Microsoft updates released yesterday.
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Microsoft has responded to intermittent Xbox LIVE issues that started shortly after Christmas.
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(InfoWorld) - Virgin Group Ltd. will shut down its online music subscription and download service in the U.S. and U.K. next month, leaving one less competitor for Apple Inc.'s iTunes Music Store. In the U.K., Virgin Digital stopped selling tracks last Friday, and is no longer accepting new customers. As of Friday, only existing customers will be able to access the service, and the site will shut down for good on Oct. 19. The U.K. version of the site said users with more than one month of outstanding subscriptions will get a refund, but unused credits for song downloads should be used and won't be refunded. U.S. users of Virgin Digital will be able to use their credit on Napster LLC's music download service. The pending demise of Virgin Digital marks another casualty among online music stores, which have generally received lukewarm reception from consumers with the exception of Apple's market-leading iTunes service. Since Virgin Digital used digital rights management (DRM) technology from Microsoft Corp. to manage how songs could be played and transferred to portable devices, the service was not compatible with Apple's iPod line, which uses different DRM technology and file format. The Virgin Digital service allows customers to download tracks up to four more times to replace lost or damaged copies. Since that option will no longer be available when the store closes, the company advised customers who purchased tracks to back them up by burning the songs to a CD . Burning the tracks will let those customers re-import the tracks to the computer as MP3 files. Virgin also offered a subscription service that let people access an entire catalog of songs as long as they continued to pay the monthly fees. Those songs, which used Microsoft's DRM, would be unplayable if the person's subscription expired. Once the club closes, subscribers will also lose access to those songs. As part of the terms of subscription service, users were not allowed to burn those songs to CD. Virgin Digital officials could not immediately be reached for comment on the service's closure. The Virgin Digital store is not the only one to fold in the face of competition from Apple's iTunes -- or from illegal downloads. Last month, MTV Networks, which is owned by Viacom Inc., said it would merge its Urge music service with RealNetworks Inc.'s Rhapsody service. Urge, which was a partnership between MTV and Microsoft launched in May 2006 that failed to effectively compete with iTunes. Â
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Microsoft today said human error, not a hardware failure or outage, disrupted its Windows Genuine Advantage validation service last Friday and Saturday.
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Haven't we heard that before? A three-hour outage that left many BlackBerry users unable to send and receive email was the result of an upgrade gone wrong.â¦
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By KING, David  Telecom says it will look at whether it will compensate business customers hit by email problems.   The telephone company's internet service provider (ISP) Xtra has been hit with problems associated with record amounts of spam in recent days.