Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Good job by Quick Buys turning a displeased customer into a pleased customer.

I have purchased this product at the end of July, received a faulty headset.At the time I was involved in plenty of traveling and couldn't deal with thehassle of shipping back and forth for a refund or replacement, so just calledit a loss and left the seller a bad review.Turns out Quick Buys are attentive of the reviews they get, asked what waswrong and even suggested to send me a replacement product without my havingto ship back the faulty device. I received a new, working headset in a timelymanner.I am pleased to say Quick Buys exhibit a rare attention to what their customershave to say and it is important for them to be on good terms with their customers,based on my experience I would recommend buying from Quick Buys no matter whatyou're looking to buy.The headset is the older / original design of Microsoft, with the mute buttonat the base of the controller. It's comfortable and functional. I am pleased.