Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Did Not Function

This unit would run for about 20 seconds and then turn off. No matter what function (heat beverage, dinner plate) or just using timed heating. I called Panasonic customer service. They told me to unplug the unit and plug it back in after a minute. Did that with no better results. Then they gave me the address for a repair center that is at least 25 miles away. Needless to say I'm returning it. Excuse me, gotta run to Sears to get a microwave.