Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Capresso MT-500 Plus

Extremely disappointed. The first cup is good but the carafe isn't even an insulated one! You're coffee has gone cold within 20 minutes even after the hastle of running the hot water to preheat the carafe prior to making the coffee every morning. After a couple months of that crap I finally pulled out my faithful old Gevela this morning and it's the first time my 2nd cup has been hot in a couple months without me having to nuke it to warm it. For $150 you think they'd at least provide an insulated carafe!!! Definite thumbs down. Wanna buy mine cheap?