Instruct: Classify Amazon reviews into positive or negative sentiment
Query: I wouldn't recommend it

I purchased this product as a birthday gift for an 11-year-old girl. Imagine how disappointed she was when we opened the box and the TV didn't work. I spent three days trying to get an answer at customer service. Four weeks later I am still waiting for a replacement. The manufacturer, MGA never did give me an answer. Globazar (the retailer), has been slow to respond, but supposedly the replacement has been shipped. I will keep you posted whether I get any satisfaction. So far, this experience has not been one that I would recommend to anyone!