Instruct: Classify the given Amazon review into its appropriate rating category
Query: Bad quality!!!

I’ve been ordering this sun dried mulberries many times and they were soo much better, more moist, but this last order was really bad quality. It seems they are over dried or too old! extremely dry and not chewy, doesn’t taste good. My toddler loves them, but he can’t eat this.it looks like I can’t even return it! I need a replacement order or my money back!!!