Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Works very well for a while, poor warranty service

The Oxygenics Body Spa Handheld worked for a while and then the hose developed a leak - the chrome cover has in fact rolled off, exposing the plastic tubing.The Oxygenics customer service people claim that that the unit is only warranteed on the clogging! So much for their lifetime warranty!.The unit stopped working after about 6 months of normal use. Would strongly discourage from buying this defective product.The showerhead is probably a better choice as it has fewer moving parts and is installed in many of the larger hotels (MGM Grand in Las Vegas for instance).The good points:- when it works, the pressure of the water is really good- does leave you feeling energized- looks sleek and 'luxurious' with no visible plastic stuffThe bad points:- defective handheld units - hold on to your receipts!- bad customer service and warranty- poorly designed plastic tubing inside the unit - prone to failure and leaks