Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Kitchen timer

Several years ago we bought the Pyrex timer and thought it was worth every penny we spent (about $20). It has the ability to start on a count-down and when the time expires it will go into a count-up process - thereby giving you the total time of the procedure you are timing. In addition it is a clock and has 4 timing cycles. We had broken the battery in our old one and, when we called the rep in New York ?? they said send it back and they would replace it. Naturally, we couldn't find it so we bought a new one - I almost wish we had ordered two.