Instruct: Classify Amazon reviews into positive or negative sentiment
Query: URC-200 is a better choice!

This remote is a huge disappointment after using the URC-200 (the previous version from Universal Remote Control). The physical features that made the URC-200 one of the best remotes ever are gone. The RF-20 works pretty much the same in operation as the URC-200 but it is more difficult to use because of the physical changes (e.g., the navigational pad's redesign is not as responsive and hard to use). The buttons are also not of as high quality and the overall awesome feel of the URC-200 is gone.I'd recommend getting the URC-200 or looking at Universal Remote Control's professional remote selection to get a design more like the URC-200. The RF-20 is a real let down.