Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Nice Hardware, Poor software (on MacOSX)

I am very satisfied with the print quality, borderless on photo paper is just stunning.As a scanner the printer is really hampered, on Mac OSX, by the supplied drivers: The installer crashed a number of times, the "Smart controller" often unexpectedly quits.Also, the screens in the "scan and save" function have many field that I just can't edit, for example the Format where you could choose between PDF, JPEG is stuck at JPEG, a real bummer. The resolution field is also unmodifiable.The software is obviously a bad port from windows, as it does not obey the most basic keyboard shortcuts (cmd-W to close a window does not work, cannot tab between fields etc). The "Smart panel" is laughable, especialy its "advanced settings" that's totally useless.If I had known this I would not have bought the printer.And yes, I went to Epson site to get the latest drivers&software.