Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Did not work on Mac or even PC

I thought the info said it worked on a Mac, but it does not. So that may have been my bad. But I tried to install on my PC and it still did not work. Their help desk was less than helpful.However, I am very appreciative of the great support of Seven Seas, which was the reseller of the product. They were very helpful and worked with me in the returning of the product. I had to pay a 15% restocking fee that I was not excited about, but I knew that upfront when I ordered it.. So I can not blame them. Bottomline, I will go out of my way to buy products that I need from Seven Seas. They were a pleasure to work with .. Thanks!