Instruct: Classify Amazon reviews into positive or negative sentiment
Query: WARNING!!!

This software conflicts with Easy CD DVD Creator 6, but to find that out is not easy. After six hours on the phone (mostly spent waiting), their tech support finally revealed this. Read other reviews on the 'net!! Installation of both on your computer may corrupt registry files!! I had to re-format the drive and re-install software. Then, when trying to re-activate NSW 2004, the fun began with their lack of support. Repeated attempts by Symantec to re-activate the software have been 100% unsuccessful. Both Symantec customer and tech 'support' are basically unavailable due to high load. Extremely frustrating to deal with. I am switching to McAfee and hoping for the best.....