Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Bad Choice!!!

I purchased this one year ago and it worked great for about two months then a complete failure. The power would not even come on. Then it mysteriously powered on and worked for 3 to 4 more months. I called Philips and they sent me a FACTORY REFURBISHED replacement. This replacement did not work at all. So I called Philips again and they said they would send another and I would receive it in 10 days to 2 weeks. It has now been 5 weeks and no new unit. I called them again and they now claim they told me to send them a copy of the purchase receipt for the second defective unit. This is the replacement unit they sent me, so of course I don't have a receipt. Now they say the claim will be reviewed by a supervisor and I will be notified of their decision in 2 to 3 days. I won't be holding my breath! And I won't buy any more Philips products! My lesson is learned!