Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Bad packaging, be very careful

I was very excited to get my collectors edition of Monty Python and the Holy Grail and The Life of Brian. However, when I tried to actually remove the DVD from its case I found that it was wedged so tightly onto the case that it would not come off. After carefully trying to remove it it finally quite literally snapped off leaving a crack in the disc. I am returning it to Amazon for a replacement so hopefully this was just one instance of poor tolerances on this particular package. We'll have to wait and see how the next one comes. I don't see that anyone else had this problem, so I hope it was an isolated incident.