Instruct: Classify the given Amazon review into its appropriate rating category
Query: Items arrived in great condition but the brake pads didn't fit correctly.

Let me start by saying the product had arrived in a great condition which is always nice. The rotors were the correct size. The brake pads however were too small even though I was assured by Amazon's vehicle match system the kit was and absolute fit for a 2014 Chrysler 300 C, including correct trim information.