Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Fails to eject cork

I've owned this product for over 2 years after receiving it as a gift. It looks and feels like a heavy, well constructed device, but looks are deceiving. The internal workings are not well made. It generally works to remove the cork, but fails to eject the cork at least half the time. You pull the lever one direction to remove the cork, which generally feels smooth and easy. Then you reverse the action of the lever to eject the cork. At this point you hear the internal mechanism fail with a plastic snapping sound, and the cork is withdrawn into the mechanism instead of ejected. As another reviewer has commented, you must then manually unscrew a difficult to reach cork. This is a ridiculously over-priced product. My $5.00 waiter's corkscrew is far more reliable and pleasant to use.