Instruct: Classify Amazon reviews into positive or negative sentiment
Query: great product, except for the shoe compartment

I saw this product and purchased it right then. I am disappointed because the shoe compartment is basically useless. I've tried any and every way to make it work short of putting some wood in there and it's just a lost cause. The idea is great, I still use it, just collapsed the bottom and use my shoe bag I won. My trunk is much more organized than it was and it's help lighten up my back by being able to keep all my extra gear in the trunk and only take what I need.