Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Very disappointed

This product was ordered as a Christmas gift for my sister. When it arrived, the packing box was in pristine condition - not even a crunched corner - and well packed with bubble packs. Not so with the box containing the actual product. It looked like it had been hanging around in a warehouse somewhere for years; worn, crunched corners, a hole in the front of the box, a hole in the back of the box, edges worn down to bare cardboard. If this had been the last one on the shelf at a store, I wouldn't have purchased it. Fortunately, the product itself was fine. Regardless, I was very disappointed that a company would send something in this condition that's ordered in December and may very well be, and was, a Christmas gift.