Instruct: Classify the given Amazon review into its appropriate rating category
Query: Arrived broken

The case arrived with a broken kickstand. It won't open. That was the reason I bought the case. I needed one with a kickstand. Amazon refunded my money. The rest of the case was fine and I liked the color but I am not sure if I will buy from this company again. If there was a way to be sure that the item won't arrive broken...the maybe I would.