Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Norton SystemWorks 2004

I paid $54.99 for this product and it loaded and looks real pretty. Gee it would be nice if Symantec had put on the installation disk the lusetup.exe file. This means that the product purchased is worthless as you can not get Live Updates without that lusetup.exe file. Don't bother trying to download it over a weekend, Symantec is closed for business then. Once you get the lusetup.exe file executed, you still can't get Live Updates, you either get error 1853 or 1814 or any error they would like to give you. I am returning the product for a more user friendly one, not Norton.