Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Cute shoe but heel counters really stiff at first

Cute shoe, not as cushy as the same type in shape-up style. The heel counter was really stiff and took wearing a few times with different socks to soften up a bit. I like them with tights and skirts and with black socks and jeans or slacks. Versatile. I wore the shape-up version for 2 years and that's when I ordered these. They are true to size and fit well.