Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Tomtom One XI Carrycase

This item was out of stock and we never received it. We were credited the cost. We would not have known the item was out of stock if we hadn't contacted the company. I think either the company or Amazon should have contacted us as soon as they realized they couldn't fill our order. We were having this shipped to our daughter as a Christmas gift and didn't have time to get another one.