Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Excellent service

The initial order of this coat arrived promptly. However, upon inspection I noticed a couple of cuts in the leather. I contacted Price Bros., and they sent a replacement within days. Two months later they sent a UPS label for returning the damaged garment. Compared to other vendors on Amazon, I have found their service to be responsive and hassle-free. The coat seems to be holding up and not have the problems that others have reported. For the price (and the service), it's a good deal.