Instruct: Classify Amazon reviews into positive or negative sentiment
Query: The bag is awful!!!

I really liked this product when we first got it. Recently, we washed the bag in cold water and hung it up to dry. It shrank quite a bit. I called the manufacturer and they said they wouldn't have any bags in stock for 60-90 days, and that a new one would cost $6 + freight. The chrome cart is nice, but you'd be better off with a different product, or perhaps sewing your own replacement bag. What a disappointment.