Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Tru-Fit Pattern WARNING

I ordered the Pattern Fitting Class DVD from Tru-Fit Pattern's website. The money was withdrawn from my account the next business day; but after 2 weeks and no DVD, I emailed the company. My email was returned “undeliverable.” I called them many times; but no one answered, and there is no answering machine to leave a message. Please do not order from this company as they are stealing people's money and not sending the purchased items. When I reported them to the Better Business Bureau, I noticed that others had experienced the same fraudulent treatment. Check it out your self. Here is the website to the Better Business Bureau reviews on Tru-Fit Patterns: [...]