Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Decent Printer - LOUSY HP support

This printer seems to be a decent, reliable, no-nonsense printer. I really like the double-sided print capability. Photo printing isn't bad, but not the best I've seen, and not as good as my HP 960c printer (which was replaced by this printer when it broke after only a few months). The Photo Print software, which is otherwise very useful, has a serious disk space detection bug in it. When I called HP, they "offshored" me to India and I was unable to obtain any useful help there. For this HP deserves the lowest possible rating.