Instruct: Classify Amazon reviews into positive or negative sentiment
Query: wrong items sent

I purchased National Geographic's Really Wild Animals: Hot Dogs and Cool Cats [VHS] for my daughter who adores this series of videos narrated by Dudley Moore. When she opened it, it was NOT the correct video, instead it is a video narrated by Jack Hanna on Zoo Life. VERY UPSET! Wish to obtain full refund and correct video, but since it is an amazon seller instead of amazon, apparently there is no way for this to happen. Do not buy from this seller!!!!!