Instruct: Classify Amazon reviews into positive or negative sentiment
Query: BROKE AFTER 1 YEAR

This printer was awesome...while it worked. I had it for a year and used it pretty regularly, but not so much that I would expect it to break so quickly. The loading wheels on the printer would no longer pick-up the paper, telling me that I was out of paper. I was disappointed not only because I really liked this printer, but Canon's customer service solution was to buy a new one. I have always been a huge fan of Canon products, but now I am thinking twice about buying them in the future.