Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Need To Throw It Away

I am unable to make this product from Microsoft work reliably with either a Windows 98 or XP platform; and, forget trying to find help on their website. I've tried. On one occasion I was able to remove all USB hardware and reinstall the joystick driver first; however, the operating system will always eventually loose awarness of the device and henceforward ignore it no matter how many times the drivers are removed and reinstalled. I think Microsoft should stay out of the hardware business, their software has them overchallenged.