Instruct: Classify Amazon reviews into positive or negative sentiment
Query: disappointed

I looked forward to receiving this product. When I used it, I was very disappointed. No matter how much I thinned the chocolate, it was not running smoothly nor evenly, although it was level. The chocolate continuted congealing. When I was finished (constant attendance to the chocolate) and poured the chocolate out, the plate was warm but not hot. I have sent the product back, and I am not sure if it is a faulty item, or if this is as hot as it gets. For me it didn't work and was frustrating.