Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Better Home & Gardens subscription

Company mailed my subscription to my address instead of my daughters which was a christmas gift.I notified the company via email because that is the only information provided on the paperwork, no telephone number available. It has been over a week and I haven't received any response from them to date, with exception of them confirming receipt of my email.I can't believe Amazon.com has this vendor listed as one of theres.Highly disappointed.