Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Deus Ex - Invisible War

Having a computer that far surpases the minimum requirements for adequate game play, it was very dissapointing to find that the game locks up every time it is started. Eidos help people were very friendly but always blamed the problem on my equipment and not on the program. Three trips to their helpers and upgrading drivers and adding patches did nothing to make the game play. Only the phantom knows whether this game is good or not. It is unplayable for many users and a waste of money.