Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Beware: Product Rarely Works: Not Worth the Hassle

I received one of these for Christmas. The product would not produce any hot steam. In fact, the light for "hot" did not come one. I sent it back -- paying $15 in postage -- and received a 2nd steamer. This one heated, but it took 30 minutes and no steam came out. Also, the facial piece was broken. So I'm now in the the dilemma of deciding whether to spend yet another $15 to replace THIS one. If the 3rd one doesn't work, then I'm out $30 -- so far. This is not worth it. I don't have the heart to tell the teen-ager who gave it to me that it's a worthless product and that she wasted over $45 on what will soon be trash. Such a waste. Such a sham.