Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Was Loving it....

I had my feeder for 3 months before my smart figured out the paw up the spout routine and broke the feeder wheel. Petsmart gave me a new unit no questions since it had only been 3 months. I outsmarted the cat and put a plastic card in front of the spout to limit the size of the spout and she no longer can get her paw up it to dislodge food. If you do this, just make sure you leave enough space for the size kibble you are using. My cat stopped trying to stick her paw inside.Now fast forward 4 years. Still have the same unit and it was working until last week when all of a sudden the feeder wheel on the inside sounds as if it is slipping on its cogs and now won't turn to dispense food. At 4 years, I can't expect Petsmart to help but just wanted to post that I loved my machine (5 stars!) for the last 4 years. Not being able to clean the insides is probably what wore out the parts faster. Can't wait for the new model!