Instruct: Classify Amazon reviews into positive or negative sentiment
Query: hate the instant video

The show is great- some of the best TV I have ever seen- but I have had nothing but trouble with streaming the video. It works on one laptop, but not the other- why not? It is a mystery. I spent a long time chatting with a super helpful Amazon employee, but we still couldn't figure out what was wrong. and if my internet is down- too bad, no video. Buy the dvds instead.