Instruct: Classify Amazon reviews into positive or negative sentiment
Query: broke after guarantee ended

This product worked great, until the solid metal piece at the hinge shattered in my hand! My grip strenth is not very strong, so this was very surprising. I called up pampered chef, who informed me that because I had purchased it four years ago, it was not covered under the three year guarantee. I don't mind spending a lot on something if it lasts, but only lasting four years is not worth it. I was curious if this was a freak incident, but after viewing other similar complaints, it would appear it was not. I will now be trying out a different brand.