Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Too complicated

When I opened the package and read the instructions, it said I needed a connection between the turntable and computer for sound. So, I sent for a headphone splitter and after I got that I had to go to Radio Shack for two adapters to make the audio cables on the turntable fit into the splitter. When I finally got to recording I couldn't get sound waves to come up and after I went to Help on the ion website, I found out I didn't need the splitter or adapters. So it cost me an additional 20.00 for something I didn't need. And yesterday I sent an e-mail to ion as I still can't get the sound waves to come up and I have received no response. I still haven't been able to get anything into the computer to burn on a CD. Thank you.