Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Software good, hardware bad!

We bought this product recently for use in a house where 5 students are sharing an external radiolink. We have had serious problems using it as stated.300 feet indoor? We put the station in the attic and pointed the antennas down. We live in an old wooden house. Still the signal was only at 60% in the living room. That is 2 floors down, and not even 25 feet. In the basement, further 8 feet down, it jumped up to 6% one in a while.The system proved completely useless for all practical purposes.The software systems for controlling the unit are veery good, intuitive and helpfull. ...Btw: We checked wether the external radiolink could interfer with the signals. It didn't.