Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Good while it lasted...

It cuts hair pretty well and feels nice and solid. However, I only had this product for about 10 months and then it broke. After 8 haircuts it died when I flipped it on for the 9th and will no longer turn on. In order to get a repair/replacement I need to prepay postage and send it in to Wahl on good faith that they will return it without charge. It feels kind of silly to pay almost $10 for a chance to get it fixed or replaced when I purchased it for $38.