Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Disappointed

I bought the 614+ with the intent of using the Nortel Contivity VPN client to connect to my company's network. Tech support told me it doesn't work with Contivity, but does work with the Extranet client. I was unable to get either the Contivity or the Extranet client to work. If you don't need to use a VPN to me this would not be a bad product, but don't expect much help from Tech Support. I think they get most of there recommendations from Internet news groups.