Instruct: Classify Amazon reviews into positive or negative sentiment
Query: I do not have recived this item yet

Please help me this item never recived, what hapen with importing company; I need another company for importing my orders to México, please help me to found this new company, I don not want to work more with the current company, because I have had many losses with them, tell me the steps that I needs to follow for found a new importing company, thanks.