Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Defective Epson C82 (twice!)

In the past I've had good luck with Epson printers, but this time around was a real problem. The unit that was shipped to me was defective from the start and would not print. Period. Epson replaced it with a refurbished unit. (I thought I was buying a new unit! If I want refurbished, I'll buy it [elsewhere].) That unit was defective too, only printing black and cyan. I finally got my money back. Buy the HP 5550 instead!