Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Baking Stone Received already Broke

I can't say how I like it because they shipped it with inadequate packaging and I received it broke. I called customer service and I asked them if I had to go thru the expense of shipping back something broken and heavy. He said no and that a replacement would be sent.Now I get an email after it has shipped telling me I must return the item within 30 days or my credit card will be charged. Since I threw it out I can't ship it back. There is no email address to tell them this and to tell them if they charge my card I will report them to Mastercard. Anyone have an email address for customer service? I guess I wouldn't recommend buying from this source since the stone is fragile to begin with. You will have to pay to ship back to get one that may or may not be broke.