Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Poor suction

We ordered the Hoover Savvy Bag/Bagless through Amazon via EKithchenandGadgets.com on 11-22-04 and received it on 12-23-04. I could never get a status on the order and I actually thought we were ripped off. The vaccum is very poor when it comes to hardwood floors or cermic tile. I find myself picking up many things it left behind. I have been using it with the bag though. It might be better using it bagless. I am very dissapointed in this vaccum. I am sorry I got rid of my Electroux after 18 years. It preformed much better even with its age.