Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Extremely disappointed

One of the 2 items arrived damaged - neither was properly packaged. The one that was damaged did not glow the colors shown on the website. The only color that was clearly recognized was red and that was partial. I am used to great experiences shopping on Amazon. This purchase is clearly isn't one of them. If a merchant wants good responses, it is necessary to provide the customer with a corresponding product that warrants such a response. We merely reflect on what we receive.