Instruct: Classify Amazon reviews into positive or negative sentiment
Query: NEVER GOT PRODUCT!!! WAS CHARGED NEXT DAY ON CREDIT CARD

MailGuard 579M Security Mailbox, BlackOMG!!!!! I was charged the next day on my credit card for this mailbox. Was suppose to arrive in JULY, today is SEPTEMBER 1st NO MAILBOX, NO REFUND, NO ONE TO HELP ME!