Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Cautious!!!

I always used a braun epilator. They are great but this time Amazon disappointed me as I received a faulty piece. I had ordered one for my travel purposes and had carried it new. I didnt get a chance to open it while I was here. It never worked. The plates were not aligned well (probably) as it kept getting stuck and didnt pluck hair really well. I stopped using it immediately. I didnt have a chance to return it as I was travelling. I am sure Amazon will take better care in shipping products. Please be careful with what you receive and check your order as soon as it arrives.