Instruct: Classify Amazon reviews into positive or negative sentiment
Query: VERY BAD DEAL

"Books for Haiti", the seller, sent me a damaged product that cannot work safely because the interior cavity enamel finish of the microwave oven is split by a strong dent to the rear, exposing steel to the microwave function. I requested a full refund, and was only offered $68. This left me $100 out of pocket, and after a month, I am still without a microwave. For some reason, the seller thinks my losing $100 in the transcation is somehow "fair". VERY BAD DEAL. I am also unimpressed by Amazon.com's hands-off, deal with the seller yourself approach. Amazon.com just lost a customer.