Instruct: Classify Amazon reviews into positive or negative sentiment
Query: High hopes...deflated

I was really excited about getting this new item. Could hardly wait to start transferring tapes and start recording in a dvd format. I was actually waiting for GoVideo to introduce this product before I would purchase one. I have an ten year old (at least) GoVideo dual deck vcr which has never let me down. Worked great and really simple to use.This new product is a mess. Really bad, complicated design which was surprising.The really bad news is that the machine locks up all the time, and I have to unplug it constantly to unlock it. But why bother...it only does it again a few minutes later.Granted, I have a defective product. Not sure if I am willing to try it again. What happened to that GoVideo quality?