Instruct: Classify the given Amazon review into its appropriate rating category
Query: Good book bag but weak zippers

My child loves this book bag for school. The zippers are the weak point though. After 2 months of school use the zippers have both broken off. The book bag can still be zipped shut though, the thin metal used on the part of the zipper you grab and pull is the part that has failed. We will probably slip a pipe cleaner or zip strip on to the zipper to make something to grab onto to make zipping easier.