Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Great coffee - unreliable coffee maker

We owned the Bunn NHB for only 6 months before the burner stopped working. A call to the customer service yielded a pathetic repair policy that demands the owner personally swallow the cost of shipping to the repair facility in Iowa - this on top of the fact that the owner will have to wait upwards of 3 to 4 weeks for repair and shipping without a coffee maker. All this after paying $100 for the coffee maker to begin with? Thanks but no thanks.I'll be buying a Cuisinart or a Krups next time. Goodbye and good riddance Bunn...