Instruct: Classify Amazon reviews into positive or negative sentiment
Query: my product arrived damaged

I'm sorry but I'm not happy to pay almost (+-$150) + shipping and taxes (+$24) for a damaged book (Clearly not a cheap book), I bought the product like two weeks ago and today when I went to look for the package and I opened the box I found one of the books was damaged. First the corners damaged then the cover with details. The box was not the problem Seem the one who packed the books didn't take care about it. I wanted a new book not a "condition: good" book in that case I would bought a n used and cheaper book. Next time please cover the book with plastic to avoid damaging the product.