Instruct: Classify Amazon reviews into positive or negative sentiment
Query: I can't believe how horrible this works!

I purchased a Password Journal when they first came out around 8 years ago for my oldest daughter. It came with a key then so you could open it when your password would not work...I WISH this new model had the same thing. My youngest daughter got Password Journal 3 and she could not get it to recognize her password. I listened as she recorded it and she said it the same way everytime and it still would not recognize it. It is very durable though...I ended up throwing it against the wall!!!! They should give you another way to enter without having to open the back and reset over and over and over and over!! Bring back the key!!!