Instruct: Classify Amazon reviews into positive or negative sentiment
Query: No HP Support and I cant install it!

BE CARFULL!! It turns out that IDE driver is not compatible with the HP CDwriters and the basic IDE driver that comes with Windows wont work either. I stayed on the phone with a Microsoft tech and we could never get it to run without crashing. Even after I upgraded to Windows 98 to try to fix the problem it still doesnt work.. so it looks like Im out $175 for the damn cd writer and $90 for the worthless upgrade to windows 98. NO HELP FROM HP. Just for the lack of support Id tell friends to avoid HP, If you have trouble you are on your own. Ive installed hardware before but Ive never had this much trouble.