Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Product does not match picture

I received my changing table today and I put it together - it was very easy and no problem for someone in her 9th month of pregnancy. I got all the parts and I was pleasantly surprised by the sturdiness of the table. However, the second and third shelves of my table are not as shown on the picture. The shelves have a rectangular shape and do not reach all the way into the corner, so things can fall off in the space behind the table. The inconsistency is even in the assembly instructions - the front picture matches the one here, but the part description shows rectangular second and third shelves. So I called their customer service and they told me that the product was changed and I can return it if I would like. Very poor answer... They gave me the number to their corporate office, which was answered by a generic message. (I left a VM.) I do not like being misled in this way and I was expecting to get new shelves mailed to me.