Instruct: Classify Amazon reviews into positive or negative sentiment
Query: disappointed

I must begin this with the caveat that I am not a computer whiz, which may be part of the problem I experienced with this product. Once received I plugged it in. My Windows XP laptop could not use the device because I needed a driver for it. I went to the ultimate source of all wisdom, truth, and knowledge (the internet) and found a driver that was supposed to work. It didn't! I searched again, downloaded again, and it still didn't work. I purchased a similar device from a local electronics store, plugged it in, and amazingly.............. it worked without a hitch.Devices like these should work seamlessly. You shouldn't have to go find a driver to make them work. If you need something like that it should come with the device from the factory. This is why I rate it 1 star. If you are tech savy enough to solve the driver problem it might work for you. Right now I have a very pretty blue paper weight on my desk.