Instruct: Classify the given Amazon review into its appropriate rating category
Query: Disappointed

Use this at vacation home using Amazon Fire TV app connected to my TV and am disappointed with the picture quality and the slow streaming. I have an 18 kbps wi-fi connection and still the streaming with this app is frustrating. Almost continuous rotating circle in center of screen. And the folders I set up on my Hopper 3 at home do not appear on the app. Favorite channel lists I set up are also no where to be found on the app. It needs work.