Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Where is the quality??????

I replaced a 20 year old bunn with this unit, somewhere in the last 20yrs bunn has lost its quality product but not its hi price! very cheap plastic and crappy build. the pot itself spills if you try and poor a normal cup of coffee, the spout design must have a retard option built in so you are forced to poor your coffee at a very small slow pace, even then you end up with a puddle on your counter!very unhappy with this coffee maker!