Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Can not give it 0 stars: Too bad

In the 3 years I've had it, it has been replaced 11 times (all free from insinkerator), good customer service but i really want a good product too. 8 of the 11 times i had dark rusty water come out of it and 3 of them the heating element stopped worked. It's out of warentee and the heating element stopped working today. Time to find a new brand