Instruct: Classify Amazon reviews into positive or negative sentiment
Query: BEWARE SPRINT CUSTOMER SERVICE

It is a nice phone. Have no reception problems. Bluetooth works fine. It does not come with software but you can download from samsung web site. They do not have software for this model but download for a940 and it works. My pc sees as storage device and all you have to do drag and drop. Unfortunately memory is to little 47M and no sd slot. battery life is horrible worst than any phone I had. Media player is great mp3 and video no problem. No phone book support but I am still working on it trying different softwares to see if it works. but if your old phone has bluetooth, you can pair them up and send the phone book via v card to your new one, has to be one by one but better than key in. UPDATE: BEAWERE OF SPRINT CUSTOMER SERVICE THEY ARE BUNCH OF LIARS THEY TOLD ME OVER THE PHONE THIS WAS FREE WITH THE SERVICE. I BELIEVED THEM UNTIL I HAVE GOT MY BILL. THEY CHARGE ME $70 EXTRA. I HAVE RETURNED THE PHONE. WATCH OUT