Instruct: Classify Amazon reviews into positive or negative sentiment
Query: used it once, now it wont turn on

I got this as a wedding gift. We used it once (its pretty loud and on the slow side, but it worked) and left it on the counter. Now it wont even turn on. I called customer service who said all I can do is send it in (at my expense) - theres no troubleshooting, etc. They said they'd replace it, I guess we'll see