Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Absolutely Pathetic

You figured the guys at Verant would have at least tested this buggy piece of garbage. But, as it is, their motto is "your in our world now." and I suppose the rest of that statement ought to read; "and if you don't like it, then tuff..." Horrible customer service and a condescending, and almost disdainful regard for their "customers", is par for the course for these clowns. I would strongly recommend this tittle for those with strong masochistic tendencies.