Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Falling apart

Like so many others have already said, the upper water container is defective. First the valve for the small soap container failed, so I had to add the soap directly in the water container. Now the water container valve has failed and whatever water goes in quickly comes out all over the floor. I guess it's time to search the internet for parts since the thing is unusable the way it is. C'mon Hoover, I expect better quality from a brand name like yours.