Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Archos Product and Customer Support

The low price of this item is deceptive. Upon receipt, it will perform minimally as an MP3 player, but hardly anything else. Each added feature requires an additional purchase. One can expect to spend another $60 to $100 to bring it up to 'advertised' capability (recorder, multi-mode viewer, photo vault, etc.) .My experience with Archos customer support was disappointing. In trying to replace a part for a legacy 402 Gmini, I found the support to be unfamiliar with the products and unwilling to help. I will not purchase another Archos product. More expensive products may actually be less expensive after factoring additional purchases for increased functionality and subsequent replacement due to nonsupport.