Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Cross Ball-point Broad #2

This refill manufactured by Cross is horrible. First of all is not black, it is more of a faited black/dark gray. It does not feed the tip fast enough so if I write fast it stops writing or get really faint in color. It is not constant and if I draw a long line about 3-4 inches, it would get many areas of no ink to very faint color. It is not because its old, I just bought it from Staples few days ago and it was like this from the very begining! Cross should be ashamed to make a product like this !