Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Problems

I initially purchased this one, a plastic kettle, as that is what I'm used to in Hotel rooms when I travel, especially in Asia. The first one came cracked (the plastic on the bottom is very thin and appears to crack easily, even in transit in the box) and I returned it to Amazon and they sent me another one. The second one they sent didn't sit right on the base, and ended up not making electrical contact unless I held it down! So I returned that one and was not about to try for a third time. didn't want another plastic one, especially this model, and ordered a stainless steel one from Chef's Choice.