Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Late and Poor Quality

We order this product two weeks before Christmas for our daughter and did not receive it until January 5th. Amazon did a great job informing us it would be late and offered to cancel the order, but our daughter really wanted it so we waited. The issue was that the production facility did not make enough to keep up with demand. When the product arrived it appeared to have been rushed through production. It was dirty and the the creese in the middle where it was folded up appeared to be worn to the level that it was going to rip. At the end of the day, the product was not much for what we paid for. We ended up sending it back.