Instruct: Classify Amazon reviews into positive or negative sentiment
Query: A terrible toy

I bought this toy for my little boy two weeks before christmas. I had a hard time finding it because it was sold out at most stores. When I did get one, I thought I had lucked out. It turns out I had run out of luck. I have not been able to program this with My Philips DVD. I did have better luck than most programming other DVD players, My toshiba and Emerson Dual VCR/DVD. All the buttons worked, but the program does not always recognize the card you put in. I would not recomend this product. I was most disappointed with Fisher Price customer service. They refused to answer any calls about this unit at the call center and the Web Site had program language errors on the interactv wizard. Many of the codes in the book and online cannot be programmed with the unit. I hope fisher price had a crummy christmas, because I did trying to program this unit.