Instruct: Classify Amazon reviews into positive or negative sentiment
Query: no luck with this

received this machine and found it did not copy vhs tapes without pixelizing, i sent it back and asked for a replacement. the second one came while i was away, i had someone send me a picture of the box..it looked like someone played football with it. i sent it back...was told there has been a problem with this model and shipment would be stopped and looked into...