Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Love the concept, hate the product!

I think this product design concept is great. I love the flexibe arm size. It fits great in my car. The CRAPPY part. I live near metro st. louis and i could not hold a signal ANYWHERE! I always had some intereference. whether it was fuzz or the signal going in and out. This product did not meet my expectations, especially since the back of the package states I should have crystal clear sound. This is not true. I have returned this product after little success over the first week of purchase. I am now waiting to get my DLO transpod 2 in the mail to try it out. I want something to work!!