Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Appears it hasn't improved...

I purchased the Planon DocuPen Pen Scanner directly from the product's website a couple of years ago for someone at work who I provide admin support to. The item that arrived appeared used and was slightly scratched in some areas. I did not use the scanner very much but found that it was not very easy to maneuver while trying to scan; I also agree with it being poorly made.I'm currently looking for a handheld scanner that will allow me to better scan bulky items such as textbooks...I am glad that I read the reviews as it appears the product isn't being made any better today than it was two years ago.