Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Nice....Other than its tendency to break!!!

We're on our second "Platinum" coffee maker. The first stopped brewing after nearly a year. The company was great with a replacement, especially considering we no longer had the receipt. We did, however register the machine after its purchase. Unfortunately, the replacement has failed and apparently in the same manner as the first one. It shows "Brewing" but it isn't, and no water will pump. Others have had the same failure on these machines, also. I have a lot of K-Cups laying around, so maybe I'll try another brand. Unfortunately, I've read some of them have "water pumping" issues, too. Hard to recommend this product.