Instruct: Classify Amazon reviews into positive or negative sentiment
Query: need work on volume

the phone overall is a good product, the one thing that made me decide to abanon it and buy another phone is, the earpiece volulme. the phone setting doesn't have anything to adjust the volume which makes it impossible to use outdoor even indoors it's a struggle to hear. i don't know the reason they setup the earpiece volume so low, but if they were to fix this problem i would probably buy another one.