Instruct: Classify Amazon reviews into positive or negative sentiment
Query: T Fal Avante Deluxe Toaster

We bought this toaster because it was well reviewed. However it is just not doing the job. With a setting on 3 the bread white or rye is almost burnt on one side and hardly toasted on the other. If I put the setting on 4 one side is really burnt andthe other is brown. Can you help us? I would be glad to return it if you would send me another one. Any suggestions?Sandy and Les Leonettisandyles@zoominternet.net