Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Absolutely Useless!

I purchased Pinnacle 10 Plus from MicroCenter several weeks ago. The software has never worked at all for me. None of the features I have tried to use work. Usually the program hangs or displays a non-descriptive error message. Now, after a hard drive replacement, I am completely unable to install the product after a week of trying. I give up! I'm going to try to get a refund.What an astounding waste of time and money! I wish I had read the other reviews first!