Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Difficult to adjust the straps

We are very disappointed with the Graco ComfortSport. When it is rear-facing, it is extremely difficult to adjust the straps, especially to make them bigger. We actually found it easier to take the carseat out to loosen the straps and then reinstall it. Hopefully this will improve when we switch to forward-facing next month, but if not, we will be buying a new carseat. I would not recommend this product. We used the Graco infant carseat and loved it, but this one has design flaws. We have since heard this complaint from other people too. Everyone we know who has the Britax raves about how wonderful it is. It costs more, but I wish we had bought that one instead.