Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Grrrr...

I'm cranky about this product. It was good. It was great in fact. It was on its way to FIVE stars. But then it ... out on me. After 3 weeks. And it took 6 days for RCA to get back to me about the fact that it wouldnt play. (Yes, I changed the batteries.) And you know what they said? "Check the manual." Gee thanks. Anyway, I'll be getting a replacement from RCA, by golly, but I'm still pretty torn up about wasting time.