Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Works for me

I've installed and tested this for several clients. Whether backing up to a local HD or over the network, the system has worked; I install and come back a week later to do a test verify and restore, and it's always worked. I did have trouble once; Windows froze up. This was probably due to poor programming combined with insufficient RAM; it worked the second time.I don't get why a product with mostly single star ratings like this still gets 2.5 stars. Annoying Amazon 'feature'!Since 60% of Windows PCs are malware-infected, I'm figuring most Windows PC support issues are malware-induced.