Instruct: Classify the given Amazon review into its appropriate rating category
Query: 3rd Brita Pitcher to Shatter. Poor Quality

This is the 3rd Brita I've had that shattered--easily, and within months of using it. First two, I don't even know how they developed cracks. Maybe by roughly putting into the fridge? They just appeared. This time, I knocked it off the counter, my bad, and it immediately developed huge split down the side. I will say, Brita replaced my product twice, but I've just had it at this point. I've seen other brands that filter things Brita does not (like lead) and have shatterproof pitchers--taking my business elsewhere at this point. If accidents happen in your house (and we are just two adults, no kids)--this pitcher will not stand the test of time. Again, my first two developed cracks without a fall--so I'll leave it at that.