Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Great until it didn't work anymore. Stay away from Rowenta Products!

I followed the directions (even the watering instructions) closely, but alas, after 4 years (bought 11/6/2006) of fruitful and marvelous service, the iron would not heat up anymore. While it lasted, I was very satisfied with its variety of functions.It didn't fail due to leaking either and was used faithfully for 1-2 hours each week from the moment I purchased this product till last week.After reading other reviews, I do not think I will be returning to Rowenta for a repeat sale, even for the Steamium product.After all, you would expect 10-15 years of service for paying a premium for an iron, when the average iron costs around $40-$50. It was even assembled in Germany. Instead, we are relying on a 30-year old Black & Decker iron that is still running very well.:(