Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Poor Quality

DVD was excellent, club came with cracked handle and huge dent and DVD case was cracked. I will get my other clubs from another company. I have little spare time so I find it a hassle to return something. If something comes broken, I usually never purchase another product from that company. I just taped the handle up, but I am not happy about it and feel they should have packed it more protected than they did.