Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Bad choice for dial up users

I installed this program and it is continuously trying to activate my dial up connection even after registering the product. I am also having no success updating the virus definition files. Safeworld has a patch, so obviously there is a problem, although they do not make the patch easily available. The email support is slow (still waiting after 4 days). Now they want me to go into my registry and add a line. I should not have to do this. This can be quite dangerous for novice users.