Instruct: Classify Amazon reviews into positive or negative sentiment
Query: picture is not what you get ...

so i ordered these and got something else sent to me.AND it's not the company's fault since it was drop shipped from LADYBUG themselves! ... the sellers worked with me and apologized for any error; they are great to work with!! (five stars)the towels are a few inches in width shorter which means it doesn't fit on the ladybug when you fold them in half. ... it's also a bit thinner than the towels that came with the ladybug ... which means that the folding in half would be even more important!be wary of buying these as they are not as usable for your ladybug steamer. ... i'd just go out and buy some bar towels (which i did) at costco for a about $20. you get twice as many ... and i don't feel bad when they get dirty. which they will when you are steaming floors!