Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Phone isn't made to last

I bought my phone about 3 months ago and have had nothing but problems with it and Uniden customer support. I sent back the original phone because charge wouldn't hold on the handset. When I recieved the replacement phone it didn't work either. The charge was holding on this one but the handset buttons wouldn't work. I thought this may have been because they sent me the wrong battery with it so I requested that they send me the correct battery for the phone. When I recieved the battery it was also the wrong one so I went to Radio Shack only to confirm that the handset really wasn't working. Needless to say I still haven't been able to use the phone and customer service wants nothing to do with it.