Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Cuisinart CSK-150 Electric Skillet

Received skillet from DependableResource. The skillet I received had many scratches and looked as if it had been used. The lid also did not fit properly. Dependable Resource issued an RA and said they had shipped a new skillet. When I called to find the tracking number for the new skillet they indicated it was out of stock and had not been shippped. I then cancelled my order and received a refund on my credit card.