Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Norelco should look up the meaning of quality control

Shaves nicely, but I too was affected by the poor quality control at Norelco. Defective battery. I must admit though, when I contacted Norelco they offered to send me a pre-paid package and to ship them the defective item and they would ship me a new item right away. Not bad, most companies leave the shipping charge on the customer. And the CS guy didn't judge my "charging abilities."Oh well, hope the new one does better.