Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Unsatisfied with product

I received this as a Christmas gift and was so excited to try it out. It turns out that I have to send it back because it doesn't work. I have to push in and hold the volume button to get any sound and even then there is a lot of static noise in the background. I will not try another Conair product. I will spend my money on another brand. Completely dissapointed! Shameful that products which don't even work are sent out to customers. Where is the quality control?