Instruct: Classify Amazon reviews into positive or negative sentiment
Query: DVD Packaging is UNACCEPTABLE!

What is WRONG with this company? Season 11 was released with packaging that didn't allow for removing the discs without destroying them. You can't take them out to play or you risk ruining them. STUPID!!!Virtually every review by customers complained about this and it looks like sales plummented for season 12. I am a hardcore fan, BUT...I want new boxes for seasons 11 and 12, or I won't be purchasing ANYTHING from them again.Season six shipped with a new format package and cover (which didn't ruin the DVDs) and eventually FOX offered a replacement box so that it matched seasons 1 - 5. You would have figured that FOX learned their lesson from this. The show is great, no denying it, but their decision to change the packaging to this complete crap format cannot be tolerated.A mistake for season 11, it is inexcusable to repeat the mistake for season 12!I am done...up yours, FOX...