Instruct: Classify Amazon reviews into positive or negative sentiment
Query: great picture, very good service

Dec 23, 2005I purchased the daewoo dp42sm plasma, had a small blue line through the picture. called the mfg...they issued a pick up authorization. Then I read the horror stories that this column wrote, got scared that I would be treated the same way.I experienced none of the problems listed in this review of comments. They replaced my unit with a new unit as they said they would. I was finished with the process just under 2.5 weeks. I don't know what made the difference, but the experience was not as bad as I was made to believe.A happy customer --- with my plasma tv back in the great room!