Instruct: Classify Amazon reviews into positive or negative sentiment
Query: The disappearing MP3 player

I have a 5gb but a lot of the H10's are having the same problem. I can play all of the songs that I owned myself but everything through the subscription service has run out and can't be reinstalled. I've done a little research about the disappearing MP3 player and it appears to be a problem that is affecting a lot of the H10's and 1 other model I can't remember right now and iRiver can't figure it out; although I've been told they are trying desperately to find the bug....So buy with caution....