Instruct: Classify Amazon reviews into positive or negative sentiment
Query: It has been great...

I must say, the reviews on this item were dead on. This is a great item. I live in an efficiency and this oven has been a great help. I roast in it, Bake bread in it, and heat all kinds of food, with the same performance, every time.But I had to change this item three times. First time it arrived damaged, the second one was perfect on the surface, but the fan was very noisy. Finally, the third one was perfect! About time, hay!At last, this item is sold by the host,........ Mr. "Amazon" itself........ and I have to give them a thumb up for the amazing customer service. They are just great!Over all, take my word for it, you can not go wrong!