Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Hefty bag works better

We bought a slightly bigger bag than we needed (we have an 8 footer) after reading other reviews that said they could not get theirs in. After packing, we lifted and it tore in several places. I wrote to the seller two times over a week with no response. There is no contact or any hope of refund or anything. AVOID THIS PRODUCT AND SELLER