Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Once Again Toys R Us Disappoints with Shabby Packaging

I ordered this item as a future collectible as wallace and gromit items are very popular. When the item arrived the box was very badly damaged (not the toy, the box). Toys R Us does a shameful job of providing toys to online buyers. Many buyers are adult collectors (who don't intend to play with the toys) who don't get their moneys worth when the original packaging is damaged. Buy at your own risk