Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Another "Bait & Switch" routine by an online sales company

Do not order this item from Total Concepts. They claimed that the item was in stock (and still shows the item in stock at the time of this writing)and it was not.I needed this can opener for the holidays only to get emails from Total Concepts claiming the item was on backorder from the factory.If the item is on backorder, why are you showing the item in stock?I then received an email from Amazon on Dec. 23 telling me the order has been canceled. WHAT GIVES PEOPLE???Very, Very disappointed.