Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Toshiba has Poor Customer Support

I have trouble with the image on my Toshiba 62hm94 and since have been checking user reviews found on the web. Well I just thought I would share that I have had similar troubles getting anywhere with the repair of my television. When you call customer service they do thier best to not identify when you may expect a repair, or what you should expect of them. Very frustrating.