Instruct: Classify Amazon reviews into positive or negative sentiment
Query: May be the worst product I've ever purchased.

This product is cheap plastic and just does not work. I have pumped and pumped the trigger and still no steam will come out. Only little drips of water. I let it heat up for quite awhile. It is very hot to hold. This just does not work. I have a sneaky suspicion that my item may have been previously returned by someone else as the manual was already open to an inside page and the plastic bag with the attachments was already ripped open. I guess someone else sent it back since it didn't work and they just passed it on to the next unsuspecting consumer. I wish I could rate it zero stars.