Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Does Not Open Easily

The concept of a lightweight study case for my Palm m515 was appealing...it comes with a sort of cover that flips open in a purse, exposing it to everything else in my purse....I needed a case that covered the Palm completely.Well, it sure looks nice, but is almost impossible to open. What a surprise since it is a Palm product.I have returned it.