Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Failed, not repairable

This toaster started out working just fine, but after less than two years it stopped toasting bread on both sides. The customer service department informed me that the heating elements could not be replaced, so instead of a working toaster, I had another piece of junk for the landfill. I had hoped with the sterling reputation of the Dualit brand, the toaster would give us many years of service. The good old American-made toasters of the past are still around, but sadly do not have wide enough slots to accommodate bagels or today's larger bread slices. To replace the Dualit, I visited the thrift store and paid $7.99 for a Chinese-made toaster that is (so far) working well enough to tolerate. If it gives out, at least I won't feel like I got ripped off!