Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Garmin is a rip-off!

The Garmin company is awful. If you buy from them, you will most likely have to deal with their Customer Sevice Dept. Good luck! They act like they are too big to worry about a consumer. They sell out-dated maps(over 1 1/2 years old) in their units, and expect the customer to spend $70 more to update the map in a brand new unit! What good is a GPS that doesn't know some of the roads exist? The customer service department says, "oh well most people are ok with old maps". I will not own a Garmin, I would rather be lost!