Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Paying for something you didn't get

I recently receiver the sixth season of "24" and was very disappointed the quality of the bluray disc I rereived. I had to clean the disc numerous time to get it to pay and when it did play the quality was very poor in both sound and clarity. This was purchased new and wasn't.....not nice to deceive a loyal customer!!!!!!!!!he wont return!I would guess this was bought off the street then repackaged.....not cool! The tape itself was entertaining, howevew Keifer Sutherlin was a little over the top in his role of Jack Bauer.Randall N. BellWest5527 River StreetWest Linn,OR97068