Instruct: Classify Amazon reviews into positive or negative sentiment
Query: This pump should be recalled, it's trash!

This was the worst breast pump ever in my opinion. It looks good, and honestly it does feel comfortable when it works. How ever the motor is terrible, it only worked for less than 3 hours total use time before it lost suction. They have bad customer service, and of course you can't return it and get your money back. I had to go back to using my medela manual breast pump for a while until I purchased an electric medela breast pump on ebay that I really love. My friend owns a lansinoh and she loves hers as well.The playtex system is a great concept because of the soft nipple shield but that is all, it is just "a concept" because the product does not work. I am really disappointed with playtex for not maitainig their high quality standards in continuing to manufacture and sell this pump knowingly ripping people off.