Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Careful, it's only as good as the company behind it

This player is nice, but it's probably not worth the time it could take to get a working one - it took me 6 weeks! The first player would not turn off, and would not sync at all - not very useful. I asked iClick/McGowan to cross-ship a working player, and the rep lied to me saying they would, but then all I recieved was a return box. I returned it promptly, but they took weeks to do anything, and when I called, I found out that my returned item was "sitting on [someone's] desk". I then asked for next-day shipment, and they said they would "try", instead they sent it cheap 'ol first-class USPS. That shipment got "lost". Finally, they overnighted a replacement, but 3 weeks too late for me. I fear what will happen when this flimsily-built, but feature-packed, player goes bad under warranty.