Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Not that bad...

I took my chances despite the other reviews, and am so far enjoying it. It's not as bad as the other reviewers say, you just have to lean against it. You can't just put it on and sit up in a chair - it works best when you're leaning back on it, more like a neck rest. It's not disruptive, either - in fact, I am using it right now! It's not loud enough to drown out the TV. All in all, it's a HUGE improvement over trying to use other massagers not designed specifically for the neck.