Instruct: Classify Amazon reviews into positive or negative sentiment
Query: I was hoping for better

I should have paid attention to the 1 star comments. This is very flimsy and doesn't provide support worth mentioning. The arch you see in the photo seems like it would provide great support, but the netting gives so you get much of nothing. Like others, I will probably keep it because it will cost more to return. Fortunately, I didn't order it from SkyMall, which was charging a lot more. Really useless. A disappointment. Don't be fooled by the photo.