Instruct: Classify the given Amazon review into its appropriate rating category
Query: Was working and then suddenly broke?

I read the reviews and was kind of weary about the device. Loads of people have said that it either arrived defective or broke not too long after. I was part of the latter. Mind you, the tape comes out or gets stuck a lot before the final nail in the coffin. I tried reloading the tape and everything but something inside had broke so that the tape does not move forward at all. There isn't even a way to reach out to the support team about it. So I would say... it's not worth it.