Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Customer Service Sucks

I have also seen many people wear these. I workout a lot. I decided to order two braclets and measured my wrist at 7 1/8 and order 7 1/2. I could not close the clasp. I sent them back only to have them returned!!! They told me it was custom- I order one black and one orange- how is that custom. I talked to two CS reps with the same answer- non-refundable!! They could have saved one customer by giving the correct size and sending back, instead they go to the expense of writing a letter and postage to send back the braclets.I have many people ask me about these in the gym- I can now tell them- DO NOT BUY, THE CS SUCKS. I guess I will find some kid in Middle School with skinny wrist and give it to them. I'm blown away.