Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Did Not Work as Expected

To me, this is the coolest looking phone I have seen. It’s solidly made. The reason I am giving it a 1 is because of the earpiece volume. To hear the other person, the volume has to be set to the maximum level and even then what comes out of the earpiece is distorted, especially when talking to another mobile phone. To me this makes the phone useless. You can use the speaker feature on the phone, but there are times when you want to keep conversations private. I switched to Cingular to get this phone, but I am canceling my service. I am also very unhappy with the number of rings that I get before my calls are sent to my voicemail. With Cingualar, at least in Dallas, you have a maximum of three rings before your calls are routed to you voicemail. Sometimes, this does not give you enough time to answer your calls. I am returning it and going back to Sprint.