Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Feels a bit like an undercover exposé...

I guess that's what to expect when a reporter and an anonymous hotelier with years of experience band together to bring you this story of one man's 24 hours inside a hotel. The narrator is a hotel employee who finds himself pulling double shifts. We get a glimpse not only of the wacky and sometimes badly behaved guests, but also of the hotel staff's struggles to please them. Some of the chapters did freak me out a bit, considering I read this right before I went away to a large hotel, but nothing TOO shocking here.