Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Excellent remote!

Dont let some of these reviews scare you. I just received my refurbished remote 2 days ago. It came in a plain white box, but that was the only sign that this was a refurbished item. It looks and feels brand new.Installation was a snap. Up and running in 30 minutes, and this has replaced *6* remotes. Most of my devices were working flawlessly with the exception of a Korean made FTA receiver. Since this remote learns (via bottom IR port), I was able to program the few commands that were not recognized.I understand there will be problems with refurbished remotes, but you get the same warranty as a brand new one. I did not have the cradle contact problem some have, but this problem also appears on the new ones. I have nothing but good things to say about this remote.