Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Great bag and manufacturer's service

I use this bag for bird photography. Tight but sufficient. I also like the way you can attach the camera to the straps.Mine had a bit of a problem and I wrote to the seller (Adorama) and never got a response. But I wrote to Kata at the same time and got a response and they resolved my complaint that surpassed my expectation.Kudos, Kata!