Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Terrible dinner ware

My husband purchased me a service for 12, Nile Pfaltzgraff, as a gift.They are very pretty to look at but not to own. They chip very easily and do not wash well because of their design in the dish washer. I called the customer service and complained about the chipping after several of my pieces were chipped from only a couple months of gentle use. She said that it was not a defect of the product, but one of how it was handled. She also said that ours was an extreme case. She eventually relented and sent out some replacement pieces for our set (5) of them. I use to own a set of very inexpensive dishes that costs a fraction of the costs of these. They held up for years and years with no chipping or problems and the name of the dishes stayed printed on the back. The Pfaltzgraff name washes off or squiggles up on the back like it was never sealed properly. Do not waste your money on these dishes.