Instruct: Classify Amazon reviews into positive or negative sentiment
Query: This TOASTER STINKS

This toaster is awful!!! I would rate it 0 stars if I could. It has major variations in the toasting. One side will be barely toasted, the other side will vary from light brown to burnt! I'm not exaggerating. According to KitchenAid, it's not supposed to work this way and there is nothing I'm doing wrong. KitchenAid has been nice enough to replace the toaster a number of times. All of the toasters so far, have worked the same way more or less.