Instruct: Classify Amazon reviews into positive or negative sentiment
Query: INCOMPLETE PRODUCT!!! CHARGED DOUBLE!!!

This was a Christmas gift for my boyfriend. It was missing DVDS. It was extremely disappointing when he opened his gift and couldn't watch the series. I had to order a whole other set from another independent seller. I sent the product back RIGHT AWAY. NOW, Amazon is saying they didn't receive it and are trying to charge me again!!! TERRIBLE EXPERIENCE!!! What a waste of money getting charged twice for THEIR MISTAKE! It makes me only want to use independent sellers!