Instruct: Classify Amazon reviews into positive or negative sentiment
Query: damaged

I received my order in a timely manner, however it was damaged and I had to go through the whole process of returning it, and paying more money to have it shipped back, don't know if it was worth it and I'm not sure if I will be receiving another order or if they will credit my account. I purchased the singing coach for my granddaughters birthday and it seemed to be exactly what she needed to help her with her singing and voice problems.