Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Excellent product Works with xp (need to download diff prog

This product is excellent!! i have one for 3 years and have never been happier. When i upgraded to xp the softwear dis not work! so i did a bit of research. there is a program called music jukebox which you can download at www.musicex.com/mediajukebox/ you download this program and then you go to settings/plug in manager and then handheld. it takes you o a site where you find the rio 500 and then download the plug-in. after that it works great!! i have not had a problem with it since!! I hope this helps all the other people who have upgraded to windows xp and found themselves stuckThanks!!!