Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Item was less than satisfying

The only thing good about this item is that it is cheap. It was able to somewhat straighten my incredibly curly, thick hair but that was only after going over the same sections of hair numerous times. In the end my hair would still come out somewhat curled, frizzy and puffy. This straightener is somewhat heavy to hold and the plates do not get hot enough.