Instruct: Classify Amazon reviews into positive or negative sentiment
Query: dissatisfaction, disappointment

My review is that I accidentally placed a duplicate order.However all attempts to correct prior to shipping which an attempt was made immediately the merchandise was impossible to retrieve with your existing system. The duplicate order was shipped to my winter address which was unoccupied therefore no one in attendance to receive any parcels. Merchandise remained outdoor exposed to the elements of a winter New York. Therefore the merchandise was disposed of, but paid for, upon my return to New York. Consequently, I will no longer recommend or consider Amazon a friendly source of internet shopping