Instruct: Classify the given Amazon review into its appropriate rating category
Query: Breaks Easily

I bought this to pop out a small dent in my hood. The reviews were pretty negative, but since the price was low I decided to give it a try. The order takes 3-4 weeks for shipping. The first one arrived broken in shipping. It was shipped in a plastic bag with no padding. I reported it broken on arrival, and the seller sent me a new one that also took 3-4 weeks to arrive. The second item arrived intact. When I tried to pull the dent, the suction was good, but when I pulled the handle broke off the suction cup. It might work for dents that can be easily popped out, but if you pull hard it will break.