Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Don't buy it.

The "cool touch exterior" is very hot. The bagel and reheat buttons only function on two slots. The instructions say you can push a defrost button, but it does not exist. The upper edge of the toast is darker than the rest. You could look in and see that the heating wires were not turning red uniformly sure enough the toasting was uneven. We bought a different toaster that did all of this well for half the price. Returned this one.