Instruct: Classify Amazon reviews into positive or negative sentiment
Query: The simple things go wrong!

It's my second HP Officejet in 2 years and again a very small plastic tab (capping station that holds the cartridge) breaks and renders the Offficejet useless. I called HP said it is out of warranty but we could sell you a new compatable one for $200. They also advise buying direct from HP since they are better served and printers are reviewed before shipping and higher quality than those bought in retail stores or online. Now I'm getting mad and asked for a supervisor. They said that none available! I vow never ever to by HP again! This also includes my company who purchased 200 PC's and several HP Servers.