Instruct: Classify Amazon reviews into positive or negative sentiment
Query: DISAPPOINTED SHOPPER

I have been an Amazon shopper for years and I have never been so upset over a purchase. I have not even received the item yet and I will never shop e-Toys again. They charged me $20.90 shipping charges on a $19.94 order...you have got to be kidding me. Stick with Toys-R-Us folks....they care about their consumer.Amazon, you should re-consider having e-Toys as one of your vendors