Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Bad Shipping

The products would have been good, but whatever company packaged them did a TERRIBLE job doing so. I ordered two boxes of these dishes and one box was completely shattered and the other box had some very noticeable scratches on 2 of the 4 glasses. If it wasn't for shipping, these would have been just what I ordered. I returned both boxes and bought locally, where no shipping was needed.