Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Don't count on tech support!

I downloaded an update driver that Interlink had mistakenly uploaded to Microsoft and it caused a failure of the RemotePoint and part of my system. Without appearing to try real hard or to be concerned about the mistake they had made, tech support was unable to correct the problem or even get my system to its previous status. They just gave up. Attempts to contact others in the company were futile.I don't believe they have their devices fully integrated and functional with Win 2000 or XP. I replaced the unit with the Logitech Cordless Desktop MX for Bluetooth. The Logitech mouse and keyboard installed flawlessly and both work great. Great range and much less cost. The Logitech units get Five Stars.