Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Soft and unsupportive

I've used this pillow since it arrived a couple of days ago. It is heading for a guest bedroom or the trash. There is nothing wrong with it IF you like an extremely soft pillow that totally squishes down under your head. It is well made and looks like it will last.I was dubious of choosing a pillow I couldn't feel before purchase. I should have paid attention to my doubts. Now I'm heading to Costco and Bed, Bath and Beyond where I can feel what I may purchase.