Instruct: Classify Amazon reviews into positive or negative sentiment
Query: A plug for ERP

The book really only make one real point. Companies need to integrate their computer systems seamlessly and completely into their business to be able to succeed in the new economy. Thats all it says. The rest is a summary of ERP, CRM and other conventional solutions (such as system integration with your business partners) with constant plugs for SAP. It is a useful guide for large, lumbering giants who have a million different and incompatible computer systems.