Instruct: Classify Amazon reviews into positive or negative sentiment
Query: When good products go bad.

My original polder timer/thermometer died last month after 8 years of wonderful service. I was so happy with it that I bought the new model without hesitation. I just returned it to the store today, and I never even used it in the oven. Trying to use it as a timer was a major pain compared to the first model. Mushy buttons. Alarm sounds for only 21 secs. Doesn't reset to original time for multiple countdowns, instead it counts up. Slow to set minutes. Large footprint. Too many buttons. Designed to save the battery and not for ease of use or convenience. What a disappointment.