Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Used Battery Sold As " New"

I too read reviews from other buyers complaining that they received a used product. I was scepital since all my other transactions with Amazon has been flawless. I ordered two batterys and received these today. I opened the box and found one battery out of the package laying in the bottom of the box while the other battery was still in it's package. I inspected the batterys and both were scratched and showed signs of wear on the battery itself. The contact were scratched and discolored which could only happend if the batterys were used or recycled. What a dissapointment!I hope that Amazon would listen to the complants of there customers and address the problem with there supplier. I am returning the product today. I Like using Amazon because of the great service I have received in the past but next time, I will pay close attention to feedback given by other customers.