Instruct: Classify Amazon reviews into positive or negative sentiment
Query: the position of the child wasn't straight, it was almost tip over

I rated 2 stars because the joint from the kid's bike to the parent bike was too lose and the child was almost falling off from the bike. I also contact the company who made this product and they told me that they will send another part that will make the child's bike straight, but I never recived the part. I am very disappointment about because the safety of my kid is first and they didn't help me. I hope that in some future purchase the company can assist me on my needs.Thank you