Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Not a good design

I have had this phone for about a year (from Verizon) and it has constantly has had problems. The phone has stopped continously ringing since about 9-10 months ago and instead rings for a second or two before falling silent. It also will answer without being open. The phone takes about 3 to 5 minutes to load depending on the signal. The features are also terrible with few wallpapers, no games, and bad ringtones (at most 20, half are bells in different tones).