Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Not Hot Enough

I read previous reviews extolling this Cappuccino Maker, and the price was right for a home pump machine. However, I received and returned my first one because it barely heated the water past lukewarm temperature. I called Hamilton Beach and customer service said temperature should be at least 170 and usually higher. So, I returned the item to Amazon and they sent a replacement. This one was functioning and a bit hotter, but didn't satisfy. I ran a cooking thermometer in the cup and the brew is only 140. I am not impressed with the quality and wonder if we are getting refurbished models as new ones. Also, the machine does not produce crema. I rated the product 2 stars in hopes that my experience is not universal. The second unit is being shipped back and I will look for another brand.