Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Questionable Order/Shipping Charges

I'm more than annoyed with the the "Free Shipping" as one of the "Free Shipping" options was some kind of "trial version". I shouldhn't have to have my Attorney review my damn order for some ink cartridges. Then, after I figure out the correct "Free Shipping" it then added a "Handling Charge" to both items AND SEPARATED my order and CHARGED me "Shipping and Handling" to the second item. Needless to say, I'm pissed.