Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Like the game, hate the support

I had played and owned all the Civilization games. This one is the worst. Graphics is awesome, but for this type of game, after a couple of hours, you would be more interested in the game, not the graphics. They need to come out with a patch that can turn off the graphics so game play would improve. I AM NOT GOING TO UPGRADE MY COMPUTER for this game. They can also do alittle better by providing tech support that actually want to help.Been waiting for new patches.. no luck yet. computer crashes a lot when playing in biggest world at diety level. if lowering the level, AI is too weak. graphics was ooo.. wow.. at first, got old fast.. perfer speed and stability over graphics.