Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Broken after two years of light use

I bought this as a less-expensive, more high-tech alternative to pricey rabbit-style corkscrews. Unfortunately, the product takes longer to fully extract and release each cork than I would have thought, especially compared to a rabbit. It worked fine for the first two years, though, opening just two to four bottles a month. A couple of weeks ago, without warning, it started making a heavy ratcheting sound -- even though I was exerting no more pressure than normal and was pulling a conventional cork (not one of those fool plastic things). This evening, the ratcheting led to a full-blown "crack!" -- and that was all she wrote. Would appreciate any suggestions on a replacement.