Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Old style type and graphics, writing doesn't flow.

It's not a book that makes you want to read it, I find myself just skimming through it. The author can barely go a page without mentioning "the dot-com global workplace", I find that very annoying. There are some interesting case studies but she doesn't give any suggested outcomes so the reader is left wondering what is the best course of action.