Instruct: Classify the given Amazon review into its appropriate rating category
Query: you must remove BOTH factory installed screen protectors

The note 10 + comes with TWO factory installed screen protectors a rubbery one with the hole cut out and one that you can barely tell is on it. Once your remove these and re-read the fingerprint with the new screen protector installed it works perfectly. However, the screen protector is not cut to fit the phone properly... there are Little gaps at the corners and the black bars cover the screen. I would have kept it had it not been for that.