Instruct: Classify Amazon reviews into positive or negative sentiment
Query: The potential's there.......but

I previously owned an iPod mini...got stolen so when I was deciding what replacement to get I went for the Creative Zen Micro. The replacable battery and the FM radio were features that I wanted which the iPod still hasn't come up with. I ordered the zen off Creative's online store...it took 8 days to arrive and it was shipping from the same city I live in! It worked wonderfully for a grand total of 2 days and now the screen has frozen and the device is useless. I rang Creative's tech support who talked me through a couple of tricks but nothing worked. It is going right back and I'm getting a refund and sticking with the iPod.