Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Looks good ....acts bad

Looks great in my stainless steel kitchen, love the seperate water container, love the coffee. But as stated before, it pours really messy. Not good for granite countertops!And there is something wrong with it's programs. One day, it won't let me change the clock time, another day it won't heat up at all. I'm dealing with the manufacturer now trying to get this fixed without coating me a bundle.Stay clear!! My old cheap Mr. Coffe lived for 20 years! I can't get 6 months out of this thing!!!