Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Product Excellent, UPS blows

The good: Product as described, packaged well. The bad: Ordered with UPS 2-day delivery. On scheduled delivery day, received automated telephone call advising me of delivery between 8 AM and 7 PM. Waited all day, no delivery (a Friday) called UPS. They say: Opps, wasn't unpacked from cargo container. It will be delivered on Monday. UPS, you are it with an sh.