Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Sharpie King Size Markers

The product received is not what is shown in the picture. The picture shows that this item is Xylene-free Sharpie King Size Permanent Markers, but we received non-xylene-free Sharpie Pro Permanent Markers. After calling customer service, they placed a new order. Again, I received the Sharpie Pro's. The picture and the actual product both show product number 15001, but are NOT the same product.