Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Cracked F201R filter floods kitchen and basement

InSinkErator F-201R Filtration Replacement Cartridges, 2-PackWe woke up this morning to discover that our kitchen was flooded with water from a crack in a F201R filter. The water seeped through the floor and rained into our basement, covering a wide area. We had to call in professional contractors who removed the almost-new flooring from our kitchen and drilled holes around the bottom of each cabinet to allow tubes to be inserted from multiple industrial strength dehumidifying units. It's a real mess, and it will be several weeks until the kitchen is fully restored. Fortunately it is covered by USAA insurance. The contractor who built our kitchen never told us that we needed to replace the filter, in fact I didn't know that it was there until today. Instant hot water is a nice feature, but we have made little use of it. Now I am wary about using it at all.