Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Bad, gives information on the level of a 9th grader

This book just collectes a lot of IT business words together. It's sub title, Business strategies for e-commerce, is not even touched. Just read the general technical chapter on one of your ISP's pages and you will find the same information. If you need a clarification of an abreviation, just go to the Microsoft WEB site or use a search engine.