Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Top burn broke does not work

At first I was completely delighted to have a real toaster. It seemed to have a mind of its own and know exactly how long to toast without burning. Then within the first year the top electrical element stop working and the company refused to provide a replacement (I was several months out of warranty, but used machine only modestly). Base on the companies unwillingness to replace or take responsibility for a faulty appliance, I would recommend staying away from buying Sanyo products.