Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Worst phone ever!

In 9 months I went through 4! of these phones. Key pad #5 on first one didn't work properly I exchange the phone after 3 weeks. Second phone after few months went totally dead few times for no reason, or there was absolutely no sound which meant missed calls or I couldn't make a phone call. It was replaced under warranty for refurbished one. After only 2 weeks same thing as with second one happened with this one. Received refurbished replacement under warranty #4. Right from the box 4 key pads didn't work. Is this coincidence? Otherwise phone is stylish, beautiful, with very good reception. Camera is not that good. I really like it when it works and because reliability is very important for me and I had so many defective ones I can't give it more stars. My previous phone was Nokia and I had it for 5 years without single problem. I even dropped it, and it worked with cracked display for 2 years without problem. I'll never buy Motorola again.