Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Nicely designed...EXCEPT PLASTIC TOP!

This kettle is seemingly nicely designed, with modern lines. It boils water quietly and quickly. There's one flaw, though, which in our case was a deal-breaker. The inside of the top is plastic. During use, condensation on the underside drips into and contaminates the hot water with a plastic taste. In fact, our kitchen was filled with a burning plastic smell each time we used it! Rather ironically, our main goal in purchasing this kettle was reduce our exposure to plastics and plastic residues in our food. Fortunately, Amazon came to the rescue! After explaining what we perceived to be a design flaw, they emailed a post-paid return shipping label. End of story, but our search continues....