Instruct: Classify the given Amazon review into its appropriate rating category
Query: The hooks ARE sturdy - better than the plastic ones I replaced with ...

The hooks ARE sturdy - better than the plastic ones I replaced with them, but for me the two tines are too close together and I can't remove my items from it easily. I want to be able to reach in with one hand and unhook my bag, not have to use both hands, one to hold the hook in place and another to wrestle my bag off the hook.