Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Audio Video Sync Problems

Roxio marketed this product for Mac users who want to transfer Tivo shows to DVD. Well, it worked for me for about two months until the Tivo Fall Service Update , now every time I burn a DVD from a TivoTransfer I get terrible out of sync audio and video.This sync issue is a problem that began in October '07 AND many users experience this problem. Do a web search for " TiVo Fall 2007 Update Apparently Breaks TivoToGo/Toast on the Mac". As of Early February '08 Roxio has not posted a solution or update to fix the sync issue.I contacted Roxio asking for a refund once I realized this is a widespread issue - however their response was I was beyond their 30 day refund period.