Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Good name poor quality control

I really like Moen products but the two towel rings I purchased are defective. After anchoring the mounting brackets to the wall and then fastening the rings to the bracket I immediately noticed that the rings were not properly aligned with the mount. The rings are crooked by about 10 degrees. You can wiggle the ring to straighten it but it just returns to the previous position. I have uploaded a picture to the product to illustrate the problem. I have not seen any other reviews with this complaint so perhaps the problem is restricted to only a few of the inventory with the oil rubbed bronze finish. I cannot stand having hardware that is not square and plumb so I chose to return the towel rings to Amazon.