Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Product missing in Delivery

We received the package on time.The package was damaged and rewrapped.There was no paper work inside the package.The plastic casing the product was sealed in was opened and there was one of twelve picks inside the shipping box.UPS was notified they asked for the order number and lead me to believe that the order would be resubmitted. This was on the 25th of July. How long does it take to get the picks, today is the 9th of August.