Instruct: Classify Amazon reviews into positive or negative sentiment
Query: I am laughing at other reviews. A poor product...

Why am I laughing? Well, for all XP users, you should now be encountering a problem with NIS. The wonderfully intelligent people at Symantec created a software update that is NOT compatible with XP. So, for all XP users that ran a live update on or after June 9, 2003, will have a nice time trying to fix/repair the issue. I followed all instructions on the website to 'fix' the issue but in reality it has not made much of a difference. Since more and more computer users are using XP, one would think that the companies that create software would understand that the client (you and I) would like a program that WORKS with XP and not have to download patch after patch after patch.