Instruct: Classify Amazon reviews into positive or negative sentiment
Query: NOT HAPPY AT ALL / DON'T USE THIS COMPANY

THIS COMPANY SENT ME A PRODUCT THAT WAS DAMAGED, IN RETURNING THIS ITEM TO THEM I HAVE NOT HEARD OR RECIEVED ANYTHING OR ANY WORD OF ANY KIND. THIS WAS A VERY BAD FIRST TIME ON-LINE BUYING ITEM FOR ME. I FEEL USED AND VERY BAD ABOUT THIS MATTER.I WOULD LIKE TO KNOW HOW I GO ABOUT GETTING MY MONEY BACK.