Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Delivered with only l ear phone working -- please pick up & send replacement!

We recently ordered this headset. It came very quickly and so for that we were delighted. However, the first person to use it discovered it had only one earphonethat worked, and by then we had thrown away the packing.Will you send another and pick up the one we have? We have the cardboard backing.Thanks.