Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Sony- stick you at every opportunity- ZERO Stars

I paid $250 for a voice recorder and couldn't find the CD when I replaced my laptop. You'd think Sony would offer a download or replacement through support- but NO. You have to BUY the software all over again. The $250 recorder is now useless because of their proprietary format, but I'll be darned if they are getting another penny of my money, and they shouldn't get a penny of yours.