Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Cambridge Silversmith Company- Excellent Customer Service

I purchased the Codie Mirror service for 12, found a few days later that I was missing one piece. I never counted the pcs. when I got them, and knew it was a possibility that one of my family members could have thrown it away by mistake. I contacted the Cambridge company's customer service, and they went ahead and sent out the missing piece, even though I expressed that I wasn't sure if it was their mistake or mine. There was no hassle, only professional and courteous customer service. The quality and price of the flatware is great, and the customer service is one of the best I've seen. I intend to keep doing business with this company, and will recommend them to others. In my opinion, the product is only as good as the customer service behind this, and I give both 5 stars!These are really nifty tools to transfer food from plate to mouth.