Instruct: Classify Amazon reviews into positive or negative sentiment
Query: DOES NOT FIT/DIFFICULT TO RETURN

I too ordered this carafe because the description implies it fits 1,000 series Cuisinart coffee makers. Upon receipt, I learned that it is too short and only fits specific models in the 1,000 series, but not mine. Very difficult and costly to return. Based on the other buyers who had the same problem it is very dissapointing that both Amazon and the vendor have not clarified the item description, so other buyers don't mistakenly purchase the wrong item. This is not the level of service I expect from Amazon.