Instruct: Classify the given Amazon review into its appropriate rating category
Query: BUYER BEWARE

I looked at the pictures of the faucet and read some of the reviews. One of the reviews mentioned that you did not have to install the base plate if your sink only had one hole for the faucet. Since I was replacing a faucet on an existing sink that had three holes I figured no problem, I would just install the base plate to cover the holes. When I opened up the box containing the faucet I found it did not contain a base plate. There response: "Sorry for the delay. As for the deck plate, I'm sorry that it's not included in the package, as we claimed in the product image. This version of faucet has undergone 100% inspection and the material costs much, so the price could not afford an optional deck plate. I hope you can understand. : (" No I can't understand, as they stated themselves they claimed in the product image. Now I must face the hassle and cost of returning this faucet and ordering or more likely buying from a box store so I can actually look at what I'm buying. So BUYER BEWARE when ordering on line.