Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Horrible scooter - never worked

We purchased this scooter for a birthday present. When it came out of the box it worked great. The next day it was charged but would not run. We contacted the manufacturer as instructed and they said they would send a part. One month later we received the wrong part. We are still waiting two months later for a replacement part to arrive. Horrible experience for my daughter. She loved it for the brief day she was able to ride it.My advice if you buy this thing - return it to Amazon within the 30 days if it doesn't work - otherwise you are screwed.