Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Doesn't work

Don't bother buying this item. I bought two of them for Mother's Day and Father's Day. I couldn't get either of them to work and I tried them on two different computers. I called the customer service number and the person I talked to said he didn't know why it wasn't working. That was the only help I got. I definitely wouldn't waste your money on this. I ended up just throwing them away because the original packaging has to be destroyed in order to get them out.