Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Opened it brand new, won't even work

Pathetic. You spend $25 to $30 on a whole season of Roseanne, open it, put each cd in the dvd tray and NONE of the cds work. You try to return the item, can't get a full refund, because it wasn't still in the wrapper and wasn't brand new. What a waste of money. No wonder there is a problem with people illegally downloading movies online. It's free! If it doesn't work, you try a different download! But with real dvds, if it doesn't work, you get nothing. Not recommending breaking the law but obviously you can see my frustrations.