Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Obviously used

I just received my luggage cart so I haven't been able to use it yet, but this item has obviously been used and returned and was sold to me as NEW. It's obvious the item is not NEW, since there were scratches on the body, wheels showed use and the cloth straps were dirty! This is the first item I've purchased that was advertised as NEW but wasn't, but this is still very disappointing. I would return it, but I paid extra to have it shipped in two days because I'm leaving tomorrow for a trip. Now I have to use the USED item! I'm not impressed and will think twice before ordering from AMAZON again.