Instruct: Classify Amazon reviews into positive or negative sentiment
Query: SHIPPED WRONG FLAVOR, PICTURE DOES NOT MATCH DESCRIPTION!!!!!!

Why on earth would you put a symphony milk chocolate (red letters) picture as your product your selling, and then in the description, tell me it's the Almond and toffee chips flavor, NOT THE MILK CHOCOLATE, Thanks for the HEART BREAK!! My daughter got to open up what I thought would be 12 milk chocolate bars (her very favorite) instead I had to look at her sad face, and tell her I was sorry about that,,,,,THANKS FOR THAT!! AND THANKS FOR NOT FIXING IT, NOT ACCEPTING A RETURN, NOT OFFERING A GIFT CARD, OR ANYTHING, AND YES THAT MEANS YOU AMAZON ONLINE REPS ANDY C. AND ALEA, THANKS. WHAT A JOKE.