Instruct: Classify Amazon reviews into positive or negative sentiment
Query: XP installation non-problem

My organization recently borrowed this printer for a job fair we were running. The person testing the system did not get any documentation so he just attached the printer to his XP machine and could not print. I don't know what the documentation says, but over the phone I told him how to download the drivers from the Dymo site. We then used the Windows "add printer" utility with the "have disk" option and it worked fine. Perhaps people who have had problems assumed XP already had the drivers?