Instruct: Classify the given Amazon review into its appropriate rating category
Query: Product itself is great, but need to work on packaging. Product arrived not sealed.

This is my second time ordering this product. It mixes well, tastes good and has ingredients to be proud of. I had no issues with my first order last month, but this second one arrived unsealed and starting to spill in the box. I would normally return it, but I'm completely out of BCAA's and I don't feel like waiting or dealing with the hassle of an exchange.