Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Don't purchase this piece of junk!!!

This unit had mulitple failures, everything was replaced at one point or another in time span of less than a year. It has a major reliability/design issue. I had it repaired just last week and it failed again. Don't waste your money on this laptop. I have had many Dell products before and this XPS M2010 is the only one that does not meet my expectation. I was very disappointed with recent Dell performance both in their technical support and customer service personnel. They keep transferring my call and even hang up on me. Dell tech support even lied to me on system replacement. I am fed up with their excuses and Dell has moved to bottom of my list of future PC suppliers.