Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Cooks Nicely. But Company Is Terrible

We purchased a Weber Baby Q about two years ago. We were very pleased with the way it cooked. Then this spring the hose from the gas tank to the grill cracked. We purchased a new hose but it would not work. We brought the hose back to the dealer. The dealer tries everything, but could not figure out why the hose would not allow gas to get to the grill. They tried new Baby Webers in the Store and none of them worked. They tried new hoses off the shelf and none of them worked.So I called Weber and they basically told me if the dealer could not figure out the problem to go pound sand. So I am going to return the $40 hose and throw the Baby Weber Grill in the trash. Going back to the cheap off-brand grills that last at least two years or more. Then when something breaks on the cheap grills, I can at least fix them.