Instruct: Classify Amazon reviews into positive or negative sentiment
Query: NOT as Pictured - No Dual Shaft faceplate

I purchased this item along with a modern Pyle Dual Shaft Style receiver with usb, SD and aux inputs. The radio was installed in my Vetter Windjammer Cycle Sound radio shell. I did not wish to cut the 30 year old shell and ordered a dual shaft radio and radio shield.Unfortunately the radio shield did not have the dual shaft faceplate still installed. (Per the directions it is removable with a knife). The product picture, product box and directions all show the item having the dual shaft style faceplate present. Upon opening the package that part of the faceplate was already removed.I returned my first one hoping it was a defective or returned product. My 2nd shield also had that section removed. I'm not going to bother returning the 2nd one, because I might want to put a DIN style radio into my shell eventually.No comments about quality or the hinges breaking because I haven't used or installed it.