Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Wasted time!

Creative Labs was the originator who brought both sound and CD-ROMs to the home computer, so I thought they would be a great brand to start creating CDs with. I was oh so wrong! I am a Windows 98 user with a Hewlett Packard computer and 64 MB of RAM, and with all of this I still had great difficulty in creating CDs. First off, if you want a CD Audio disc made, it puts 2 second gaps between the tracks ALWAYS! Making it non compatable with top CD making software like Easy CD Creator. Then, its also very difficult to even get it to burn a data CD without errors and the most aggrivating part of it is that half of the time it will not even recognize a CD is in the drive! Tech support is quite bad for the product as well, they send you documents to answer your question via email instead of live help.