Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Piece of junk

Have the Bissell people ever USE this vacuum/mop(?)to see what a piece of junk it is. I have had it for several months and not once has it performed as touted. Today the plastic hinges broke. It will go out into the garbage tomorrow morning standing outside so that neighbors can see it.It didn't vacuum, was extremely difficult to use the mop feature even when I loaded the floor with water before running over it. It doesn't vacuum up the water. It was an expensive horrible mistake! I am considerably over 13 years of age.