Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Defective DVDs -- Twice!

The Hamish Macbeth series is fun, although the episodes don't follow M.C. Beaton's novels accurately. The Series 1 and Series 3 DVDs that I ordered seem fine, but the Series 2 DVD set was defective -- the first of the two DVDs wouldn't play on several players I tried. Amazon handled the returned item well, and sent a replacement, but that one had exactly the same defect -- the first DVD wouldn't play! So, I sent that one back too and requested (and received) a refund. I went to BBC America Shop and bought "Hamish Macbeth Series 2" and it worked just fine. So, I had to pay a higher price for the item from the alternate vendor but at least I finally got a DVD set that worked. As far as the stories, they are well-written and well-acted and I recommend them for fun and enjoyable viewing. The characterizations and plots are different than those in M.C. Beaton's books, though.