Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Disappointed in C4180

This printer was part of a package deal with a Compaq Presario that I purchased two years ago. When I got it home, there was no CD for installing it with Vista. After many calls to unknown geographical areas, they finally consented to sending me the disc.I print regularly, but not often, and I have only needed to change cartridges twice. I have not done any photos, never used the scan and only made a few copies last tax season. However, it now says that it is "out of paper", but it is not. I have had the "online chat", and completed all the steps on HP website for fixing this problem. Still, same problem.Can't believe anyone would pay this much for this machine. Two years of moderate use does not justify the price-tag.