Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Right packaging but wrong contents.

I don't know who's fault it is but i always get this product, either from the body shop store or amazon. This is my first time ordering from this seller and i am disappointed because when i opened it, the color of the body butter was almost white rather than orange, and the scent smelled awful and different from what i know to be true. The texture is also very lotion like rather than thick and creamy.