Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Good, but could be better

I have had my panini maker for a year now, and have used it sparsely, up until now. Since I've been using it more, I now wish it had closer 'ribs', as I think this would cook the sandwiches more evenly and quicker (as in the Krups).The directions that came with it were not very clear, and the positions of the lid was 'reversed'; I had quite a time getting that clear from the manufacturer. And it was supposed to come with a 'comprehensive' cookbook; the one that I eventually had to send away for was just a small one, not what I had expected. Being a first-time user, I needed all the tips and recipes I could get!A plus is that it does have variable heat settings.I wish it had an on-off switch! You have to pull out the cord to cut it off! For something this expensive, I expect better quality!Also, the locking mechanism that keeps the two parts together keeps locking together when you don't want it to - very annoying!