Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Doesn't even work

This products looks good! But trying to set it up is arcane at best. The user interface is clumsy and not intuitive. I tried to get it to connect in a wireless mode. Even though I have 4 other computers that all work using 802.11B/G this unit will not connect at half the distance of others (12 feet).I sent an email to d-link support and after a few days got a worthless response that asked how far the it was from my access router. OK, so they didn't even read me original email.I'm returning it as the piece of junk it is.