Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Dissappointing. Started great but the paper feed is a problem.

I bought this printer from Staples back in January. It was terrific and I really was hoping to take advantage of the scanner, the printer, and the network port. Seemed like a great package. But the paper feed issue is real.I'm using standard printer paper from Staples, nothing fancy. But the printer simply isn't picking the paper up. If I don't do anything the "Out of Paper" message appears. I literally have to push the paper in when i'm printing (of course that sometimes causes the printer to jam known as a lose-lose)Also, the software the comes with the printer is dreadful. Scanning is good, but forget about it if you want to copy pictures off a memory card you stuck in the printer.It's too bad, i've never had such a bad HP printer experience either with an inkjet or laser at work. I'm dissappointed.