Instruct: Classify Amazon reviews into positive or negative sentiment
Query: NO MALLETS UNABLE TO RESOLVE

Purchased this glockenspiel for my son for Christmas and it arrived with no mallets.Called Musician's Friend and they could not send me a a pair of mallets. Now I have to get a pair prior to Christmas so my son can play the instrument when he receives it. According to Musician's Friend I would have to order the product all over with the hopes that the new one would come with mallets. Disappointing. As for the quality of the instrument... not the best but it was on the lower end of the glockenspiels and it is for a beginner. Needless to say I will not be a repeat customer.