Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Pompus techs with lack of knowledge of their own products

Been a Mac guy for 8 years, love the computers hate the Apple Support.Spent two hours on the phone with incredibly snooty techs. In the end I was told "it's not designed to share it's ethernet connection over it's Airport card". Uh- been doing it for 4 years with the old imac and emac. His analogy- Just because you can drive your Lamborghini on a dirt road doesn't mean it was designed to do it". That's great.... Got hung up too by Apple SupportUnfortunately for Mr. Techie what I'm trying to accomplish is documented exactly on Apples own web support. Basically I've got a bad Airport card or a software conflict and Apple Support is of no help. If you've got an issue, you're on your own.Spending 10 years in IT support for windows I know it's not an easy job, but their attitudes along with their lack of knowledge about their own products disgust me.Great computer, terrible support.