Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Doesn't work!

We have ordered this DVD set 2 times and we have had to send it back each time. We also bought a set a SAMS CLUB today and it doesn't work either. Yes, we tried to play all 3 discs and in every DVD player in the house. We LOVE the movies and wanted to share the fun with our son who is now so disappointed. Save your receipt!