Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Bad service from Amazon due shipmet problems

I had a problem for the shippment of this item because UPS had a issue unable to find the location of the Hotel, they assume the problem and update you asking to refund me the money for the shippment.I never got a reply from Amazon, and I feel you've requested the money back from UPS and never refound to me. Just want to let you know I've paid 4 times more for shippment because I had to go by taxi to the UPS Location to pick up my product bought at Amazon.