Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Pitiful Service, Order Canceled Without Prior Notice.

Do not order from this company if you want to actually get the flowers. They advertised a special for Valentines day so I took advantage and ordered a Dozen roses for my wife. Everything seemed to go well with the order and they were scheduled to be delivered on the 14th. Today is the 9th and I received literally 250 emails from Falcon Flowers stating my order had been canceled due to technical difficulties. Not only did they cancel, without prior notice or other options days before Valentines Day, but they flooded my inbox with "Spam". Apparently they did it to everyone that ordered the same special because others emailed and complained about the same problem. Maybe they just didn't want to honor the special they advertised. Certainly not a good way to retain customers.