Instruct: Classify Amazon reviews into positive or negative sentiment
Query: blueray packaging defect

ordered this blueray feb 2011.disc arrived on schedule.upon opening packaging i noticed that blueray outer case was bubbled and warped as if submerged in water or high humidity.called amazon and got a new blueray disc the next day.same problem with the case.plastic covering over movie title is wrinkled bubbled and warped.this not the celophene that that covers the bluerays for packaging or display in stores but the case itself.blueray looks like a used product from a video rental store.i never did open the case to see the condition of the disc.am returning both packages to amazon and willbuy from a retail outlet.have been buying from amazon for awhile and never had this problem before.must be abad lot or case of the bluerays but quality control should be checking each item prior to packing.be curious to see if any other customers have had the same problem with the storage case for this particular title.looking forward to getting this movie on blueray,one of mels best