Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Broken!

Our humidifier arrived with a broken water canister. One canister does work, the other immediately leaked all over! I assume it was damaged in shipping or possibly it was a returned item!?Produces excellent white noise. Not really quiet.Large unit, looks cheap.I will update this review when either kaz.com or honeywell responds to my complaint.2months later-Still no response from kaz, honeywell basically says it isn't there problem, (Support on your product is provided by KAZ Home Environment. You will need to contact KAZ Home Environment directly. Please visit the following website to link to product information and support:)After 1 month of use the filter smells like a dirty dog. I think they sent us a refurbished unit. Honeywell, you have lost a loyal customer.