Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Jury is still out

The package arrived quickly enough (we paid extra for faster shipping), and the carton was in fine shape. On removal of the panel, we found that something had punctured the panel completely through. A 2x3 inch piece of corrugated cardboard from some other box was wedged in the puncture. The panel had been boxed in this condition! There were no instructions or manufacturer information in the box. We're hoping for a better outcome with the replacement.We will edit this review once we have a working panel and can comment on its functionality and performance.A few days later:They shipped the replacement panel and it was damaged exactly like the previous one. Evidently they have damaged stock that they are shipping out. This was not damaged in shipping, as the packaging was in fine shape. We returned the second panel, and have asked for a full refund.Others seem to have received intact panels, we did not. We do not intend to order from this company again.