Instruct: Classify Amazon reviews into positive or negative sentiment
Query: doesn't do ceramic tile

I don't know what type of tile these other reviewers are referring to, but we have ceramic tile that is slightly rough (pits and plateaus and valleys) and it doesn't even COME CLOSE to getting into the low areas. Nor does it even touch the grout. I even removed the housing thinking I could put a little muscle into it, but the heads float and therefore you can't get any pressure onto the floor. (Probably a liability thing with Hoover, they don't want it to damage your floor). I got this for Christmas and I was sooo excited I tried it that same day. I ended up in tears since I SOOO wanted a solution to cleaning my floors that didn't involve 3 hours on my hands and knees using a hand held steam brush. If you have toddlers like I do, and your floor is not completely smooth, pass this one up. I'm going to get a Hoover FloorMax which actually looks like it will get into the lower portions of my tiles. The floormate is simply too wimpy for floors that are not completely smooth.