Instruct: Classify the given Amazon review into its appropriate rating category
Query: The box of 50 is not individually wrapped nor has strings, like the box of 20

The package arrived damaged. While this is the best tea I've found for iced tea, i prefer the bags strung and individually wrapped to preserve freshness and allow portability. If ordering the 50 count box, have a tin to store the bags. Disappointed in the condition as third-party fulfillment did not wrap the package to prevent damage. What if this had been ordered as part of a gift basket?