Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Listen Up Folks - I'm so disappointed

Hello everyone.I bought this VCR after reading some positive reviews.I have owned it now since Sept. of 2005. In just less than three short months the VCR is playing terribly.I am in the tech field so I have read the manual and tried everything. Either the replay heads or the tracking is shot. On play back we have wavy lines that are so distracting we can't stand watching a tape.I am going to see if we can return this product. I will follow up on just how good customer service is.