Instruct: Classify Amazon reviews into positive or negative sentiment
Query: not as advertised

Piel has changed the manufacturing of this item. The handles are different and they have a leather/velcro clasp to connect them THAT DOESN'T FIT AROUND THE HANDLES, and is too bulky to comfortably hold. So annoying! And good luck getting ShopBag.com to send a return shipping label even though the product was falsely advertised. They keep giving me the runaround.