united-states commerce massachusetts
Are there any laws the require subscription services to be prorated?
<p>I'm reading the terms of use for Gogo Inflight, and in the part about refunds it says they aren't going to prorate your service if you cancel, then it says, "subject to applicable laws."</p>

<p>Are there any federal or state (Massachusetts) laws that force a service provider to prorate the cost or do a refund for the difference of the unused service?</p>

<p>There are consumer protection laws regarding automatic renewal of subscriptions, such terms have to be clear and noticeable to the consumer. <em>See e.g.</em>, <a href="https://www.docketalarm.com/cases/California_Northern_District_Court/3--16-cv-03533/Gregory_Ingalls__et_al_v._Spotify_USA_Inc./39/" rel="nofollow noreferrer"><em>Gregory Ingalls  et al v. Spotify USA Inc.</em>, 3:16-cv-03533, No. 39 (N.D.Cal. Nov. 14, 2016)</a>. </p>

<p>I'd have to see more of Gogo's Terms of Service, but it's possible that's what a provision they are referring to. It's also possible that it's general boilerplate to cover any possible eventuality.</p>
