contract-law breach-of-contract
Am I Entitled to a Refund for Services Not Rendered?
<p>I pre-paid for 12 months of a SaaS service.  At the time I paid, I was not sent nor emailed a copy of the Terms of Service.</p>

<p>Now 2 months in, this SaaS company was acquired.  I have no relationship with the acquirer, nor did I knowingly execute any agreement with the acquirer - how could I when they entered into the picture 2 months into my existing agreement with the SaaS.  However, as a result the acquirer is directing them to  shut down a part of the SaaS service.  The part getting shutdown happens to be the part of the service that I wanted, and paid for on the assumption that I would receive the service for 12 months.</p>

<p>Is this considered a breach of contract?
Am I entitled to a refund for the months where service is not rendered ?</p>

<p>I have no doubt that when you signed up you ticked a box stating that you read and accepted the linked contract (ToS), that makes them legally binding. Even if the ToS were not “click wrapped” providing a link to them is prominently displayed they are still likely binding.</p>

<p>I would hazard a guess that the ToS allow them to make unilateral changes to the service provided. Therefore they have not breached the ToS.</p>

<p>The ToS will also almost certainly deal with cancellations and refunds.</p>

<p>Read them and find out what you agreed to.</p>
