united-kingdom consumer-protection
UK Retail Return &amp; Refund Regulations
<p>I bought a washer/dryer from a UK retailer.</p>

<p>I considered it defective and one day after purchase tried to return it to the retailer.</p>

<p>The retailer said it would not accept the return because the item was now "used."</p>

<p>Are there any laws that require the retailer to accept a return within that period?</p>

<p>The seller has to accept the return if they advertised that they would accept it. If the product was faulty, then the seller is responsible for fixing it. If you say "I consider it defective", that means nothing. If it <em>is</em> defective, that means something. </p>
