fees air-travel
Is Ryanair verification fee illegal?
<p>I have received an email from Ryanair asking me to pay a fee months after I booked my flight. As a result, I cannot see the booking or do anything with it in the official Ryanair page.</p>
<p>The flight was booked with eDreams and the message Ryanair sent me was by email. I have screenshot the Ryanair page that has this message:
<a href="https://i.stack.imgur.com/9kOdm.png" rel="nofollow noreferrer"><img src="https://i.stack.imgur.com/9kOdm.png" alt="enter image description here" /></a></p>
<ul>
<li>The email is valid and it is not a scam</li>
<li>The screenshot is from the Ryanair page when I am trying to find my booking using the 6-digit reference</li>
<li>I have paid for that return flight in November 2021 and the flight is in July</li>
</ul>
<p>Is there anything legal I can mention to the Ryanair support? Or do I need to contact eDreams instead?</p>

<h1>The fee is for an <em>additional</em> service.</h1>
<p>Nobody and nothing forces a user to use face-ID. If a user wants to use face-ID, that incurs an extra charge.</p>
