united-kingdom consumer-protection commerce
Can a vendor cancel an order due to a pricing error?
<p>I purchased some goods from a supplier which has now cancelled my order giving the reason as being a pricing error.</p>

<p>However I had paid for the item and in their online portal it stated that my order was accepted.</p>

<p>Do I have any legal rights in this case, as the terms and conditions don't state terms for acceptance of an order?</p>

<p>Also the <a href="https://www.serversplus.com/pdfs/serversplus_terms_and_conditions.pdf" rel="nofollow">t's and c's don't address cancellations</a>.</p>

<p>Yes they can (by their contract) - Clause 3.1:</p>

<blockquote>
  <p>The Seller reserves the right to amend prices at any time without prior notice. <strong>Errors and omissions are excepted.</strong></p>
</blockquote>

<p>However, it is possible that there are consumer protection laws in your jurisdiction that prohibit this. I think this is unlikely, however.</p>
