germany consumer-protection
Is the non-availability of an accessory a defect of the main product?
<p>I am currently trying to understand the details of the German law about defects ("Sachmangel, § 434 BGB") and misleading advertising ("Gesetz gegen den unlauteren Wettbewerb (UWG), § 5 Irreführende geschäftliche Handlungen") and how they are related to the law in other countries such as US and UK. Let's consider the following example:</p>

<p>You can buy a lot of products that can be extended with specifically tailored accessories. For example, there are specific <a href="https://www.apple.com/de/shop/product/MD826ZM/A/lightning-digital-av-adapter?afid=p238%7CsatJg2GVH-dc_mtid_187079nc38483_pcrid_91282506382_&amp;cid=aos-de-kwgo-pla-btb--slid-----product-MD826ZM/A-DE" rel="noreferrer">adapters available for connecting a given smartphone with a display</a> or cars can be equipped with matching <a href="https://accessories.ford.com/exterior/racks-carriers/cross-bars-2-piece-set.html" rel="noreferrer">roof racks</a>.</p>

<p>The availability of given accessories can very well influence the decision to buy something so traders advertise their products accordingly, such as "For this product, the accessory [...] is available to enable functionality [...]". </p>

<p>Now let's imagine you buy the product, but you notice very soon that it is not possible to buy the accessory anywhere (for the sake of argument there is also no third party manufacturer that provides a matching accessory). It might be the case that this accessory was never manufactured at all or it is out-of-stock and will never be manufactured again. The true reason is of course not known to the consumer.</p>

<p>How does this relate to the status of the main product? I can imagine three different reasonings.</p>

<ul>
<li><p>If the car was advertised with an A/C, but it is broken, you can not use the A/C functionality and thus it is a defect of the car and you can expect repairs or (monetary) compensation. Correspondingly, if the advertised roof rack is not available, you can not use the "putting stuff on the roof" functionality that was promised in the advertisement, thus it is a defect of the main product, too.</p></li>
<li><p>If an <a href="https://www.thesun.co.uk/tech/5972867/htc-tom-daley-ad-smartphone-waterproof/" rel="noreferrer">ad shows a smartphone used in a swimming pool</a>, but it is not waterproof, this is misleading advertisement. While the individual consumer can not do anything about it, authorities can perform certain actions against it. Correspondingly, if there is an ad where a smartphone is connected to a display, but it is not possible for anyone else to reproduce this setup, this is misleading advertisement.</p></li>
<li><p>Promising the availability of accessories is a purely informative statement and has no legal consequences. This, however, would enable manufacturers to just promise and advertise certain functionality without putting any engineering effort into the actual implementation. <em>Edit:</em> Of course, this would be noticed fast for very popular products, but in some areas such as household appliances, the variety of models is large enough that a public outcry is unlikely.</p></li>
</ul>

<blockquote>
<p>Now let's imagine you buy the product, but you notice very soon that it is not possible to buy the accessory anywhere (for the sake of argument there is also no third party manufacturer that provides a matching accessory). It might be the case that this accessory was never manufactured at all or it is out-of-stock and will never be manufactured again. The true reason is of course not known to the consumer.</p>
</blockquote>
<p>If the issue is the lack of availability of the accessory, then that's not a &quot;defect of the main product&quot; per se. As long as the main product <em>would</em> function as advertised with the accessory, were it available, the main product is technically not defective.</p>
<p>You could probably still have a case for something like &quot;false advertising&quot;, were you induced to buy the main product under the promise or pretense that the accessory would be easily available.</p>
<blockquote>
<p>If the car was advertised with an A/C, but it is broken, you can not use the A/C functionality and thus it is a defect of the car and you can expect repairs or (monetary) compensation.</p>
</blockquote>
<p>Sure, if the accessory is <em>installed as a component of the main product,</em> then of course a defect in the accessory is now a defect of the main product. But not if they are sold separately.</p>
<blockquote>
<p>Correspondingly, if the advertised roof rack is not available, you can not use the &quot;putting stuff on the roof&quot; functionality that was promised in the advertisement, thus it is a defect of the main product, too.</p>
</blockquote>
<p>If I go to the car dealership because I see a roof rack in the ad, and at the dealership they tell me up front they're out of roof racks and won't get any more, since I have not made the purchase yet, I cannot complain of a &quot;defect in a product&quot; that I don't own.</p>
<p>Even if I choose to buy the car with the (mistaken or deceptive) impression that a roof rack can be purchased and installed later, and the car works fine on its own, then it's not a &quot;defective car&quot;. It's not as if the engine won't start unless a roof rack is installed....</p>

<p>The availability of the accessory does not.  However, I'm not exactly sure from your question whether or not functionality is supported or not.  If it says it supports an accessory, and it doesn't then that might fall under this law.  If the problem is that you can't use this feature simply because the availability of said accessory is severely limited or possibly(currently) non-existent, than technically no.</p>
