united-states commerce
legal recourse against a company with no contact information
<p>I have an online account with a company that provides no contact information. The company is charging me for services I don't want and is providing no way for me to cancel the services or get in touch with it. I could cancel the credit card that the company has on file but the company also holds property of mine (it is the registrar of my domain name) and I don't want to lose it. I am at the point where I am looking for legal solutions to this problem as I don't see any alternative.</p>

<p>Is there any legal requirement in the US for a company to provide customers a means to dispute charges or otherwise contact it? Is there any legal recourse I can take in this situation?</p>

<p>Can you find their details here: <a href="https://www.icann.org/registrar-reports/accredited-list.html" rel="nofollow noreferrer">https://www.icann.org/registrar-reports/accredited-list.html</a>?</p>

<p>There's a link referring to 2009 RAA in the 3rd paragraph of the page. It looks like that's the deal that the Registrar needs to sign up to to be a Registrar in the first place. </p>

<p>Not making any suggestions here... their behaviour could be licence threatening.</p>
