contract-law rental-property breach-of-contract
Has anyone ever gone to arbitration against Airbnb for not following their own TOS?
<p>I feel Airbnb has violated their own TOS with their long term cancelation policy posted in another section of their site. Because this section changes frequently, I use their TOS as the legally binding contract between us - as also stated in their TOS. Looks like we're going to go to arbitration, has anyone ever gone against Airbnb pro se and won?</p>

<h2>Yes</h2>
<p><a href="https://community.withairbnb.com/t5/Hosting/My-Arbitration-Experience/td-p/640858" rel="nofollow noreferrer">This</a> guy says he did. Of course, the case settled without an arbitrator’s decision but it is technically a fought and won arbitration.</p>
<p>Since arbitrations are private, we will only know about them if one of the parties tells us.</p>
