united-kingdom consumer-protection warranties
Returning faulty item under long term UK warranty, but can&#39;t find accessory. What&#39;s my position?
<p>Long story short, I bought an SD card for my phone. It has a 5 year warranty in the usual terms - replace with similar or better, or full refund, at their discretion. A couple of weeks ago it became faulty so I returned it. It was packaged with an adapter I never needed or used, like this (but 64 not 128):</p>

<p><a href="https://i.stack.imgur.com/dlRzh.jpg" rel="nofollow noreferrer"><img src="https://i.stack.imgur.com/dlRzh.jpg" alt="enter image description here"></a></p>

<p>I got an email back saying "what about the adapter", which I don't have, and was a very minor part of the product.  </p>

<p>I'm sure legally that they must honour the warranty, but I'm at a loss how to best demonstrate that's the legal position, or that I don't need to return the adapter to claim in full on the warranty of the card itself. The item is too low value to be worth getting legal advice (about £30)</p>

<p>What is my position, and what would some helpful relevant legal arguments or UK consumer law precedents be, to research it or avoid a long dispute?</p>

<p>At this point there's nothing to be lost by being as friendly and helpful as possible - all they've done so far is ask a question to which there's an easy answer.</p>

<blockquote>
  <p>"I no longer have the adaptor. The card has been used in a [brand of
  phone] phone since [approximate date]. I would be happy for you to
  repair the card, replace the card without the adaptor, or refund the
  price of the card if it's available separately."</p>
</blockquote>

<p>If they suggest they can't do anything without the adaptor, it might be worth talking to the Citizens' Advice Bureau, but it doesn't sound like we're at that point yet.</p>
