The image shows a group of people standing in a room with a counter in the background. There are three people in the image, two women and one man. The woman on the left is an elderly woman with blonde hair, wearing a black jacket and holding a white envelope. She is standing in front of the counter and appears to be talking to the other two women. The man on the right is a young woman with long dark hair and is holding a book in her hand. She has a big smile on her face and is looking at the camera. The other woman is standing behind the counter, also smiling and holding the book. The room has a brick wall and a light fixture on the ceiling.